RF463306 RF463307 Freezer En En Table of Contents

en User manual

RF463306 RF463307 Freezer en en Table of contents

en User manual Setting the temperature unit 18 (Safety instructions 4 Setting the language 18 About these instructions 4 Resetting to factory settings 18 Risk of explosion 4 Switching demo mode on or off 18 Risk of electric shock 4 Rest mode 19 Risk of cold burns 4 Automatic door opening 19 Risk of injury 4 Home network 20 Fire hazard/Danger due to refrigerants 5 Automatic display lock for cleaning 20 Fire hazard 5 Avoiding placing children and vulnerable people MAlarm 20 at risk 5 Damage to property 5 Door alarm 20 Weight 5 Temperature alarm 20

o Home Connect 21 8Intended use 6 Setting up Home Connect 21 Connecting the refrigerator to the Home 7Green living 6 Connect app 22 Packaging 6 Installing updates for the Home Connect Old appliances 6 software 22 Customer Service access 22 5 Installation and connection 7 Delete network settings 22 Scope of supply 7 Information on data protection 23 Technical specifications 7 Declaration of Conformity 23 Installing the appliance 7

Built-in cut-out 7 WFreezer compartment 24 Side-by-side installation 7 Freezing capacity 24 Tips for saving energy 8 Fully utilising the freezer volume 24 Before using the appliance for the first time 9 Purchasing frozen food 24 Water connection 9 When loading products, please note: 24 Electrical connection 9 Freezing fresh food 25 Defrosting frozen food 25

*Getting to know your appliance 10

Appliance 10 ;Ice and water dispenser 26 Controls 10 Before using the appliance for the first time 26 Ice and water dispenser 11 Observing drinking water quality 26 Features 12 Information on operation of the ice maker 26 Dispensing ice and water 26

1Operating the appliance 14

Switching on the appliance 14 = Defrosting 27 Switching off and disconnecting the appliance 14 Freezer compartment 27 Setting the temperature 15 Fast freezing 15 DCleaning 27 Display lock for cleaning 15 Care instructions for stainless steel surfaces 27 Switching ice cube production on or off 15 Cleaning the display 27 Eco mode 15 Cleaning the equipment 28 Reset water filter counter 16 Self-test 16 Setting the brightness of the control panel 16 >Noises 29 Setting up the display screen 16 Normal noises 29 Setting the touch field colour 16 Preventing noises 29 Setting the touch field tone type 16

Setting the touch field tone volume 16 9Lighting 29 Setting the signal tone volume 17 Switching the water filter counter on and off 17 3What to do in the event of a fault 30 Dimming when door is opened and closed 17 Appliance 30 Ice and water dispenser light 17 Ice and water dispenser 31 Ice and water dispenser proximity sensor 17

2 en

Customer Service, product / production number and technical data 33 Appliance self-test 33 Obtaining advice and ordering repairs if a fault occurs 33

3 en Safety instructions

Risk of electric shock m ( Safety instructions Improper installations and repairs may put the

Safety instructionsThis appliance complies with the relevant user at considerable risk. safety regulations for electrical appliances and ▯ When installing the appliance, ensure that is fitted with noise suppression. the mains cable is not trapped or damaged. The refrigeration circuit has been checked for ▯ If the mains cable is damaged: immediately leaks. disconnect the appliance from the electricity supply. About these instructions ▯ Do not use multi-outlet power strips, extension leads or adapters. ▯ Read and follow the instructions for installation and use.They contain important ▯ Have the appliance repaired by the information on how to install, use and manufacturer, Customer Service or a maintain the appliance. similarly qualified person only. ▯ ▯ The manufacturer is not liable if you Use original parts supplied by the disregard the notifications and warnings in manufacturer only. the operating and installation instructions. The manufacturer guarantees that these ▯ Retain all documents for subsequent use or parts satisfy the safety requirements. for the next owner. Risk of cold burns

Risk of explosion ▯ Never put frozen food straight from the ▯ If the appliance's ventilation openings are freezer compartment into your mouth. sealed, a leak in the refrigeration circuit ▯ Avoid prolonged contact between your skin may result in a flammable mixture of gas and frozen food, ice or the tubes in the and air. freezer compartment. Do not obstruct ventilation openings in the appliance enclosure or the built-in Risk of injury structure. Containers which contain carbonated ▯ Never use electric devices inside the beverages may burst. appliance (e.g. heaters or electric ice Do not store containers which contain makers). carbonated beverages in the freezer ▯ Do not store products which contain compartment. flammable propellant (e.g. spray cans) or explosive substances in the appliance. ▯ Keep high-percentage alcohol tightly sealed and store in an upright position. ▯ Do not use additional means to accelerate the defrosting process other than those recommended by the manufacturer.

4 Safety instructions en

Fire hazard/Danger due to refrigerants Measures: The tubes of the refrigeration circuit ▯ Ensure that children and vulnerable people convey a small quantity of an environmentally have understood the hazards. friendly but flammable refrigerant (R600a). It ▯ A person responsible for safety must does not damage the ozone layer and does not supervise or instruct children and contribute to the greenhouse effect. If vulnerable people who are using the refrigerant escapes, it may injure your eyes or appliance. ignite. ▯ Only children aged 8 years and above may ▯ Do not damage the tubes. use the appliance. If the tubes are damaged: ▯ Supervise children who are cleaning and maintaining the appliance. ▯ Keep naked flames and ignition sources away from the appliance. ▯ Never allow children to play with the appliance. ▯ Ventilate the room. ▯ Switch off the appliance and pull out the Risk of suffocation mains plug. ▯ If the appliance features a lock: keep the ▯ Please contact Customer Service. key out of the reach of children. ▯ Keep children away from the packaging Fire hazard and its parts. Portable multi-outlet power strips or power supplies may overheat, causing a fire. Damage to property Never leave portable multi-outlet power strips or portable power supplies behind the To prevent damage to property: appliance. ▯ Do not stand or support yourself on the base, runners or doors. Avoiding placing children and vulnerable ▯ Keep plastic parts and door seals free of oil people at risk and grease. At risk here are: ▯ Pull on the mains plug – not the power cord. ▯ Children, ▯ People with limited physical, mental or sensory abilities, Weight ▯ People who have inadequate knowledge The appliance is very heavy. The appliance concerning safe operation of the appliance. should always be transported and set up by at least 2 persons. ~ "Installation and connection" on page 7

5 en Intended use

8Intended use 7Green living

Intende useUse this appliance Green livingPackaging ▯ only for freezing food, making ice and dispensing All materials are environmentally safe and recyclable: drinking water. ▯ Dispose of packaging in an environmentally friendly ▯ Only in the home and in the home environment. manner. ▯ Only according to this user manual. ▯ Please ask your dealer or inquire at your local This appliance is intended for use up to a maximum authority about current means of disposal. height of 2000 metres above sea level. Old appliances Valuable raw materials can be reclaimed by recycling old appliances. m Warning – Children may become locked in the appliance and suffocate! ▯ Leave shelves and containers in the appliance to prevent children from climbing in. ▯ Keep children away from the redundant appliance. Caution! Refrigerant and harmful gases may escape. Do not damage the tubes of the refrigerant circuit or the insulation. 1 Pull out the mains plug. 2 Cut through the power cable. 3 Have the appliance disposed of properly. This appliance is labelled in accordance with European Directive 2012/19/EU on waste electrical and electronic equipment (WEEE). This Directive provides an EU-wide framework for returning and recycling old appliances.

6 Installation and connection en

Permitted room temperature 5 Installation and connection The permitted room temperature depends on the climate class of the appliance.

Installation and conetioScopen of supply Information on the climate class can be found on the After unpacking all parts, check for any damage in rating plate. "Getting to know your appliance" on page 10 transit. ~

If you have any complaints, contact the dealer from Climate class Permitted room temperature whom you purchased the appliance or our Customer Service. SN +10°C ... 32°C N +16°C ... 32°C ST +16°C ... 38°C The delivery consists of the following parts: T +16°C ... 43°C ▯ Built-in appliance ▯ Interior fittings (depending on model) The appliance is fully functional within the permitted room temperature. ▯ Installation material If an appliance with climate class SN is operated at User manual ▯ colder room temperatures, the appliance will not be ▯ Installation instructions damaged up to a room temperature of +5°C. ▯ Customer service booklet ▯ Warranty enclosure Built-in cut-out ▯ Information on the energy consumption and noises The cut-out must fulfil these criteria: ▯ Anti-tilt bracket fitted Technical specifications ▯ Cut-out depth min. 610 mm, for flush installation Refrigerant, cubic capacity and further technical 635 mm specifications can be found on the rating plate. ▯ Rectangular ~ "Getting to know your appliance" on page 10 ▯ Sturdy – the side panels and the top must be min. 16 mm thick and securely attached to the floor or Installing the appliance wall ▯ Depth of shortened side panels: min. 100 mm

Installation location The more refrigerant an appliance contains, the larger Side-by-side installation the room in which the appliance is situated must be. In rooms which are too small, leaking refrigerant can form Observe the specifications in the installation a flammable gas-air mixture. instructions for a side-by-side installation. At least 1 m³ of room space is required per 8 g of If a partition wall is required between the appliances, it refrigerant. The amount of refrigerant in your appliance must be at least 16 mm wide. is indicated on the rating plate inside the appliance. ~ "Getting to know your appliance" on page 10

The weight of the appliance may be up to 460 kg depending on the model. The base must be sufficiently stable, and should not give. If necessary, reinforce the floor.

7 en Installation and connection

Tips for saving energy If you follow the instructions below, your appliance will use less power. Note: The arrangement of the features does not affect the energy consumption of the appliance.

Installing the appliance Keep the appliance out of direct sunlight. The appliance needs to cool less frequently at low ambient Install the appliance as far away as possible from heating ele- temperatures and therefore consumes less power. ments, cookers and other heat sources: At least 1¼" (3 cm) from electric or gas cookers. At least 11¾" (30 cm) from oil or solid-fuel cookers. Select an installation location with a room temperature of approx. 20°C. Do not cover or block the ventilation openings. If the warm air can escape, the appliance needs to cool less Ventilate the room daily. frequently and therefore consumes less power.

Using the appliance Open the appliance door only briefly. The air in the appliance will not warm up as much. The appli- Transport purchased food in a cool bag and place in the ance will need to cool less frequently, and therefore consume appliance quickly. less power. Allow warm food and beverages to cool down before placing in the appliance. Defrost frozen food in the refrigerator compartment to utilise the low temperature of the frozen food. Always leave a space between the food and the back wall. The air can then circulate and the humidity will remain con- Pack food airtight. stant.The appliance will need to cool less frequently, and therefore consume less power. Do not cover or block the ventilation openings. The appliance consumes less power if warm air can escape. Vacuum the ventilation openings once a year.

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8 Installation and connection en

Before using the appliance for the Electrical connection first time Caution! 1 Remove information material, adhesive tape and Do not connect the appliance to electronic energy saver protective film. plugs. 2 Clean the appliance. Note: You can connect the appliance to mains- ~ "Cleaning" on page 27 controlled and sine-controlled inverters. Mains-controlled inverters are used for photovoltaic systems which are directly connected to the national Water connection grid. Sine-controlled inverters must be used for isolated applications.Isolated applications, e.g. on ships or in Caution! mountain lodges, which are not directly connected to – Installation and connection of the appliance must the national grid. be carried out by qualified technicians according to 1 After installing the appliance, wait at least 1 hour the installation instructions supplied. before connecting it to avoid damaging the – To avoid damage to the appliance and to ensure its compressor. proper functioning, it should only be connected to a 2 Connect the appliance to a correctly installed drinking water system. socket. – To avoid water damage, a shut-off valve must be The socket must comply with the following data: installed. Socket with 220 V ... 240 V Water pressure of drinking water system Protective 50 Hz Caution! conductor If the water pressure exceeds the maximum value, a Fuse 10 A ... 16 A pressure relief valve must be installed between the Outside Europe: Check whether the indicated drinking water connection and the hose set to avoid current type of the appliance corresponds with the damage to the appliance. values of your power supply. The appliance Note: If the water pressure is too low, this will impair specifications are specified on the rating plate. the appliance functions. ~ "Getting to know your appliance" on page 10 3 Connect the appliance to a socket near the Min. 0.2 Mpa (2 bar/29 psi) ▯ appliance. ▯ Max. 0.8 Mpa (8 bar/116 psi) The socket must also be freely accessible after installation of the appliance. m Warning – Risk of electric shock! If the length of the mains cable is insufficient, do NOT use multi-outlet power strips or extension leads.Instead, please contact Customer Service for alternative solutions.

9 en Getting to know your appliance

*Getting to know your appliance

Getting to know yourapliance Controls

)J 1* (H P X & ` # h u j +

( Touch fields There are sensors under the touch fields. Touching the symbol calls up the respective function.

)" 0 Freezer compartment temperature display Indicates the set temperature in °C/°F.

8 A/@ buttons Used to change the temperature. )* )2 @ h/â button Switches super freezing on or off. ): H à button )B Opens main menu.

Appliance Main menu Press à button to open the main menu. (...H Controls In the main menu you can find: P Main switch on/off ▯ Basic settings X Door damper ▯ Display lock for cleaning

` Ice maker ▯ Ice cube production ▯ Eco mode h Ice cube container ▯ Reset water filter counter )" Rating plate ▯ Self-test )* Frozen food container ▯ Rest mode (when active) )2 Automatic door opening ~ "Operating the appliance" on page 14 ): Ventilation opening

)B Particle filter

)J...1* Ice and water dispenser

10 Getting to know your appliance en

Basic settings menu Ice and water dispenser To access the Basic settings menu: - 5 = E 1 Press the à button. 2 Press the B button to move to the menu item Basic settings. 3 Open the menu using the ™ button. In the Basic settings menu, you will find the following sub-menus and setting options: ▯ Brightness ▯ Display screen ▯ Touch field colour ▯ Touch field tone ▯ Touch field tone volume M ▯ Signal tone volume ▯ Water filter counter ▯ Dimming when door is opened and closed ▯ Ice and water dispenser light ▯ Ice and water dispenser proximity sensor ▯ Temperature unit ▯ Language ▯ Factory settings ▯ Demo mode )J WATER button ▯ Rest mode Starts water dispensing. ▯ Automatic door opening )R CUBED button ▯ Home network Starts ice cube dispensing. Automatic display lock for cleaning ▯ )Z CRUSHED button ~ "Operating the appliance" on page 14 Starts dispensing crushed ice. )b LOCK button Locks controls for ice and water dispenser (child lock).To switch on or off, hold down for 3 seconds.

)j Ice and water dispenser cover

1" Drip grate

1* Drip tray

11 en Getting to know your appliance

Features You can insert the container: ▯ Pull out telescopic rails all the way Shelf ▯ Place the container on the telescopic rails and push You can remove and adjust the shelf: into the appliance until it engages.

1 Lift shelf and remove. Ice pack 2 When re-inserting, position hooks on back of shelf at same height to make it level. In the event of a power failure or a fault: Note: ▯ The ice pack delays the warming of the stored Insert shelf carefully to avoid scratching appliance. frozen food. You can take out the ice pack for temporarily keeping Container food cool, e.g. in a cool bag. You can remove the container: ▯ Press container to the rear, ▯ Lift the container at the rear and remove.

12 Getting to know your appliance en

Ice maker Clean the filter cartridge with bypass as follows: Caution! 1 Turn the cap of the filter cartridge with bypass anti- Damage to the appliance! clockwise. Never store bottles or food in the ice cube container, 2 Pull out the filter cartridge with bypass. even for short periods. This can block and damage the 3 Remove the inner filter at the rear of the filter ice maker. cartridge with bypass. Ice cube production starts as soon as the appliance has reached the set temperature. Notes – Ice cube production stops automatically when the ice cube container is full. – When using the appliance for the first time, discard ice cubes produced during the first 24 hours for hygiene reasons. – If you have stopped ice cube production for several days, discard the first 30-40 ice cubes produced for hygiene reasons. Information about switching ice cube production on and 4 Clean the filter under running water. off ~ "Switching ice cube production on or off" 5 Replace the filter at the rear of the filter cartridge on page 15 with bypass. 6 Insert the filter cartridge with bypass into the filter Filter cartridge with bypass opening as far as it will go. The supplied filter cartridge with bypass filters large Note: particles out of the drinking water, but not bacteria or The cap must be kept vertical when doing this. microbes. 7 Turn the filter cartridge with bypass clockwise to the marking. The filter cartridge with bypass can be kept in the appliance permanently. You do not need to change the Note: filter cartridge with bypass. If you do not turn the filter cartridge with bypass far enough, water will leak out, causing damage. Note: You can also use the appliance with a water filter. If you have replaced the filter cartridge with bypass with a water filter, you must switch the water filter counter on. ~ "Switching the water filter counter on and off" on page 17 The water filter must be changed regularly.When doing so, note the information on the water filter. A new filter cartridge with bypass or a water filter can be obtained from Customer Service or a specialist dealer.

Clean the filter cartridge with bypass The filter cartridge with bypass can be kept in the appliance permanently; it does not need to be changed. We recommend cleaning it once a year.

13 en Operating the appliance

Changing the filter cartridge with bypass or replacing it with a water filter 1Operating the appliance The filter cartridge with bypass can be kept in the appliance permanently; it does not need to be changed.

However, you can replace the filter cartridge with Operating the aplianceSwitching on the appliance bypass if necessary or replace it with a water filter. 1 Press the main On/Off switch. Note: The appliance starts refrigerating, and the light After installing a water filter or filter cartridge with switches on when the door is open. bypass, allow water to dispense for 5 minutes for 2 Set the required temperature. hygiene reasons and then discard. Discard the ice ~ "Setting the temperature" on page 15 cubes produced within the first 24 hours for hygiene reasons. Operating tips 1 Turn the cap of the filter cartridge with bypass anti- clockwise. ▯ After the appliance has been switched on, it may take several hours until the set temperatures have 2 Pull out the filter cartridge with bypass. been reached. Do not put in any food until the 3 Remove the protective cap of the new water filter or selected temperature has been reached. the new filter cartridge with bypass. ▯ The fully automatic NoFrost system ensures that 4 Remove the cap of the old filter cartridge with the freezer compartment remains free of ice. bypass and put it on the new water filter or filter Defrosting is not required. cartridge with bypass. ▯ The sides of the housing are heated slightly in 5 Slide the new water filter or filter cartridge with certain areas. This prevents condensation bypass into the filter opening as far as it will go. in the area of the door seal. Note: ▯ If the freezer compartment door cannot be The cap must be kept vertical when doing this. immediately re-opened after it has been closed, 6 Turn the water filter or filter cartridge with bypass wait until the resulting low pressure has equalised. clockwise to the marking. Note: If you do not turn the water filter or the filter Switching off and disconnecting the cartridge with bypass far enough, water will leak appliance out, causing damage.

Switching off the appliance

▯ Press the main On/Off switch. The appliance will stop refrigerating.

Disconnecting the appliance Caution! Deterioration in water quality The water supply must be turned off 3 hours before disconnecting. This prevents mould forming due to unused water. 7 When installing a water filter: switch the water filter If you are not going to use the appliance for a long counter on. period: ~ "Reset water filter counter" on page 16 1 Turn off the water supply to the appliance and wait Note: 3 hours. The water filter counter is not required when using 2 Remove the food. a filter cartridge with bypass and therefore remains 3 Press the main On/Off switch. switched off. 4 Pull out the mains plug or switch off the fuse. 8 Allow water to dispense for 5 minutes and discard. The appliance will stop refrigerating. 9 Drain the water from the filter cartridge with bypass 5 Empty the ice cube container and clean the which has been removed. appliance. Note: ~ "Cleaning" on page 27 You can dispose of the filter cartridge with bypass 6 Leave the appliance open. which has been removed in your household waste.

14 Operating the appliance en

Setting the temperature Switching ice cube production on or off Recommended temperature Caution! Freezer compartment: –18 °C Damage to the appliance! Never store bottles or food in the ice cube container, Freezer compartment even for short periods. This can block and damage the ice maker. ▯ Keep pressing the button A/@ until the display Ice cube production starts as soon as the appliance has indicates the required temperature. reached the set temperature. Note: Fast freezing Ice cube production stops automatically when the ice Fast freezing cools the freezer compartment as cold as cube container is full. possible. Switching ice maker on or off Switch on fast freezing e.g.: 1 Press à button to open the main menu. ▯ to quickly freeze food right through to the centre 2 Use C button to move to the menu item Ice cube production. ▯ 4 ... 6 hours before inserting food weighing 2 kg or I & more 3 Press / button. ▯ to use the freezing capacity Eco mode Note: Eco mode switches the appliance to energy-saving When fast freezing is switched on, increased operating operation. noise may occur. The appliance automatically sets the following After approx. 2 ^ days, the appliance switches to temperatures: normal operation. ▯ Freezer compartment: -16 /3 Switching fast freezing on or off Switching Eco mode on or off ▯ Press h/â button. 1 Press à button to open the main menu. 2 Press C button to move to the menu item Eco Display lock for cleaning mode. You can use this function to switch off the touch 3 Press I/& button. function of the controls for 10 seconds. During this time The temperature is changed and the display shows the you can clean the display. new temperature. When Eco mode is switched off, the ~ "Cleaning the display" on page 27 recommended temperature is set. 1 Press à button to open the main menu. Note: 2 Press I button. You can also switch Eco mode on or off by adjusting the The cleaning display appears and the countdown starts. temperature with the A/@ buttons.

15 en Operating the appliance

Reset water filter counter 6 Press B C buttons to move to the required setting. 7 Press ™ button. If you are using a water filter in your appliance instead The setting is saved. of the particle filter supplied, you have to reset the water filter counter whenever you have replaced the water 8 Press ' button to exit the menu. filter. ~ "Switching the water filter counter on and off" on page 17 Setting the touch field colour

1 Press à button to open the main menu. 1 Press à button to open the main menu. 2 Use C button to move to the menu item Reset water 2 Press B button to move to the menu item Basic filter counter. settings. 3 Press ™ button to confirm and confirm the query 3 Press ™ button. again with ™ button. 4 Press C button to move to the menu item Touch Note: field colour. If you cancel the query or take longer than 10 seconds 5 Press % button. to make an input, the water filter counter will not be 6 Press B C buttons to move to the required setting. reset. 7 Press ™ button. The setting is saved. Self-test 8 Press ' button to exit the menu. This function can be used to start fault analysis on your appliance. ~ "Appliance self-test" on page 33 Setting the touch field tone type You can change or switch off the sound of the tones generated when pressing buttons. Setting the brightness of the control 1 Press à button to open the main menu. panel 2 Press B button to move to the menu item Basic 1 Press à button to open the main menu. settings. ™ 2 Press B button to move to the menu item Basic 3 Press button to open the menu item. settings. 4 Press C button to move to the menu item Touch 3 Press ™ button. field tone type. % 4 Press % button to open the menu item Brightness. 5 Press button to open the menu item. B C 5 Press B C buttons to set the required brightness. 6 Press buttons to select the required setting. ™ 6 Press ™ button. 7 Press button. The setting is saved. The setting is saved. ' 7 Press ' button to exit the menu. 8 Press button to exit the menu.

Setting up the display screen Setting the touch field tone volume You can choose between the settings Reduced and You can adjust the volume level of the sounds generated Standard. With the setting Reduced only the when pressing buttons. temperature and active special functions are displayed 1 Press à button to open the main menu. on the control panel after a short period without 2 Press B button to move to the menu item Basic operation. If the touch fields are touched, all buttons settings. will be visible again. With the setting Standard all buttons always remain 3 Press ™ button to open the menu item. visible. 4 Press C button to move to the menu item Touch field tone volume. 1 Press à button to open the main menu. 5 Press % button to open the menu item. 2 Press B button to move to the menu item Basic settings. 6 Press B C buttons to select the required setting. 3 Press ™ button. 7 Press ™ button. The setting is saved. 4 Use C button to move to the menu item Display screen. 8 Press ' button to exit the menu. 5 Press % button. 16 Operating the appliance en

Setting the signal tone volume Ice and water dispenser light You can adjust the volume level of the signal tones Use this function to set how long the light will illuminate generated e.g. with alarms. the ice and water dispenser. 1 Press à button to open the main menu. Setting ice and water dispenser light 2 Press B button to move to the menu item Basic settings. 1 Press à button to open the main menu. 3 Press ™ button to open the menu item. 2 Press B button to move to the menu item Basic 4 Press C button to move to the menu item Signal settings. tone volume. 3 Press ™ button to open the menu item. 5 Press % button to open the menu item. 4 Use C button to move to the menu item Ice and 6 Press B C buttons to select the required setting. water dispenser light. 7 Press ™ button. 5 Press % button to open the menu item. The setting is saved. 6 Press C button to select the required duration. 8 Press ' button to exit the menu. 7 Press ™ button. The setting is saved. 8 Press ' button to exit the menu. Switching the water filter counter on and off Ice and water dispenser proximity If you have replaced the particle filter with a water filter, switch the water filter counter on. This will remind you to sensor replace the water filter in good time. When the proximity sensor is switched on, the ice and 1 Press à button to open the main menu. water dispenser light switches on automatically as soon as a glass is held underneath. 2 Use B button to move to the Basic settings menu. 3 Press ™ button. Switching proximity sensor on or off 4 Use C button to move to the menu item Water filter counter. 1 Press à button to open the main menu. 5 To change the setting, press % button. 2 Press B button to move to the menu item Basic settings. 6 Select the required setting. 3 Press ™ button to open the menu item. 7 Confirm the selection by pressing ™ button. 4 Press C button to move to the menu item Motion sensor. Dimming when door is opened and 5 Press % button to open the menu item. closed 6 Press B C buttons to move to the required setting. 7 Press ™ button. If dimming is switched on, the light will slowly become The setting is saved. brighter when the door is opened, and then slowly darker when it is closed. 8 Press ' button to exit the menu.

Switching dimming on or off when opening and closing the door 1 Press à button to open the main menu. 2 Press B button to move to the menu item Basic settings. 3 Press ™ button. 4 Press C button to move to the menu item Dimming when opening and closing the door. 5 Press % button. 6 Press C button to move to the menu item On or Off.Press ™ button to confirm.

17 en Operating the appliance

Setting the temperature unit Resetting to factory settings

You can choose between the unit °C and °F. 1 Press à button to open the main menu. 1 Press à button to open the main menu. 2 Press B button to move to the menu item Basic 2 Press B button to move to the menu item Basic settings. settings. 3 Press ™ button. 3 Press ™ button. 4 Press B button to move to the menu item Factory 4 Press B button to move to the menu settings. item Temperature unit. 5 Press % button. 5 Press % button. A signal tone sounds and a message to confirm reset appears. 6 Press B C buttons to move to the required unit. 6 Press ™ button. 7 Press ™ button. All settings are reset to the factory settings. The unit will be changed. 7 Press ' button to exit the menu. 8 Press ' button to exit the menu.

Switching demo mode on or off Setting the language The cooling function of the appliance is switched off. All 1 Press à button to open the main menu. other functions can be used. 2 Press B button to move to the menu item Basic Note: settings. Do not store any food in demo mode as the appliance 3 Press ™ button. remains at room temperature. 4 Press B button to move to the menu item 1 Press à button to open the main menu. Language. 2 Press B button to move to the menu item Basic 5 Press % button. settings. 6 Press B C buttons to move to the required 3 Press ™ button. language. 4 Press B button to move to the menu item Demo 7 Press ™ button. mode. The display restarts, and the start screen is displayed. 5 Press % button. 6 Press B C buttons to select the setting On or Off. 7 Press ™ button. The setting is saved. 8 Press ' button to exit the menu.

18 Operating the appliance en

Rest mode Caution! Repeatedly closing the door too early will cause The appliance switches off the following: automatic door opening to fail or wear out. ▯ Automatic door opening Do not close the door as long as automatic door opening is still moved out. Note: If you have nevertheless closed the door, leave it closed With handle-free installation, please note that you for 5 minutes. Automatic door opening will re-adjust will not be supported when opening the door during itself. this time. To open the door in this case, reach from below under the bottom panel of the unit. Open the menu item Automatic door opening: ▯ Ice maker 1 Press à button to open the main menu. 2 Use B button to move to the Basic settings menu. ▯ Audible signals 3 Press ™ button to open the menu. ▯ Interior lighting 4 Use B button to move to the menu item Automatic ▯ Messages on the display door opening. ▯ Background illumination of display is reduced 5 To change the setting, press % button.

Switching rest mode on or off Switching on Push-to-open system In an installation situation without handles you can Displaying or hiding Rest mode in the main menu select the Push-to-open system. Your appliance will then To use Rest mode, you first have to display the function open a crack if you press lightly on the door. in the main menu: Note: 1 Press à button to open the main menu. Please note that automatic door opening is disabled if 2 Press B button to move to the menu item Basic Rest mode is activated. settings. 1 Open the menu item Automatic door opening. 3 Press ™ button. 2 Select menu item Push-to-open system. 4 Press B button to move to the menu item Rest mode. Press % button. 3 Press ™ button to open the menu item. 5 Press C buttons to move to the menu 4 Select Opening force.Here you can select the level item Available or Not available. Confirm by of force required to activate automatic door pressing ™ button. opening. 6 Press ' button to exit the menu. 5 Select Opening duration.Here you can select how long the door should remain open a crack before it The function is displayed or hidden in the main menu. closes again automatically. Switching Rest mode on Note: 1 Press à button to open the main menu. If the door remains open a crack, the appliance 2 Press / button to open the view Rest mode checks once a second whether the door is still duration. ajar.After the selected opening duration elapses, the appliance will close the door automatically. 3 Use A/@ buttons to change the duration. 4 Press I button to start. Switching on Pull-to-open system The appliance switches all listed functions off. In an installation situation with handles you can select Switching Rest mode off the Pull-to-open system. Your appliance will support you in opening the door as soon as you pull on the handle. ▯ After the selected time elapses, the appliance switches to normal operation. 1 Open the menu item Automatic door opening. ▯ To end Rest mode before expiry of the selected 2 Select menu item Pull-to-open system. time, press & button. 3 Press ™ button to open the menu item. 4 Select Opening force.Here you can select the level of force required to activate automatic door Automatic door opening opening.

The automatic door opening function supports you in Switching off automatic door opening opening the door. 1 Open the menu item Automatic door opening. As soon as you activate this function, automatic door opening moves out and supports you in opening the 2 Select menu item Off. door.

19 en Alarm

Home network MAlarm You can use this function to establish a connection between the refrigerator and your mobile device.

~ "Home Connect" on page 21 AlarmDoor alarm If the appliance door is open for a long time, the door alarm switches on. A message appears on the control Automatic display lock for cleaning panel. You can use this function to select whether the clean Turning off the door alarm lock is switched on automatically when the door is opened. ▯ Close the door. Note: To mute the door alarm, you only have to 1 Press à button to open the main menu. acknowledge the message on the control panel. If the 2 Press B button to move to the Basic settings menu door remains opens a few more minutes, the message item. will appear again. 3 Press ™ button. 4 Use B button to move to the Automatic display lock for cleaning menu item. Temperature alarm 5 To change the setting, press % button. If the freezer compartment becomes too warm, the temperature alarm is switched on. A message appears on the control panel.The message shows the warmest temperature reached in the freezer compartment. Caution! Bacteria may develop during the defrosting process and spoil the frozen food Do not refreeze food after it has been defrosted or started to defrost. Refreeze food only after cooking. Do not store frozen food for the maximum storage period. Note: The alarm may be actuated without risk to the food in the following cases: – The appliance is put into service and does not yet contain any food. – Large quantities of fresh food are placed in the appliance. – The freezer compartment door has been open too long.

Switching off the temperature alarm 1 Check that the cause of the temperature alarm has been eliminated. 2 Press ™ button to acknowledge the message. The message disappears. The control panel again indicates the set temperature. From this time on, the warmest temperature is measured again and saved.

20 Home Connect en

Note: The first time you open the menu, you will be o Home Connect automatically guided through initial setup. Follow the instructions on the control panel. For further information, please also see the following chapters.

Home ConectThis appliance is Wi-Fi-capable and can be remotely 6 Press the B C buttons to select the required controlled using a mobile device. submenu. Note: Wi-Fi is a registered trademark of the Wi-Fi 7 Press the ' button to exit the menu. Alliance. The following submenus can be found in the Home In the following cases, the appliance functions like a network menu: refrigerator without a network connection and can still ▯ Connecting be operated manually using the controls: Connect to app ▯ The appliance is not connected to a home network. ▯ Software update ▯ The Home Connect service is not available in the ▯ country in which the appliance is set up. For an ▯ Delete network settings overview of the countries in which Home Connect is available, see www.home-connect.com. Setting up the connection to the home network Note: Please observe the safety instructions in this user The first time you open the menu, you will be manual. Ensure that these are also observed if you automatically guided through initial setup. Follow the operate the appliance via the Home Connect app and instructions on the control panel. are not at home when doing so. ~ "Safety instructions" on page 4 1 Install the Home Connect app on your mobile Please also follow the instructions in the Home Connect device. app. 2 Open the Home network menu on your refrigerator. 3 Open the app on your mobile device. Setting up Home Connect 4 Log in or register with the app if access is not yet available. Notes 5 Check the router of your home network to see if a – Wait at least 2 minutes after switching on the WPS function is available for automatic connection. appliance before setting up Home Connect. Only 6 If this function is available, start automatic network then is the internal appliance initialisation connection with ™ button. complete. Follow the instructions on the control panel. – Observe the Home Connect supplementary sheet, 7 Start manual network connection if this function is which is either enclosed with the appliance or not available, if you're not sure whether the function available for download with the instructions is available or if automatic network connection fails. under www.gaggenau.com. Enter the E-number of The refrigerator temporarily generates its own your appliance in the search field. network for connecting the mobile device. You can connect your appliance to the home WLAN 8 Start manual network connection in the app of your network (Wi-Fi) in 3 basic steps. mobile device. 1 Install the app. As soon as the refrigerator is connected to the mobile device, a connection between the refrigerator and your 2 Connect your refrigerator to the home WLAN home network is established. network (Wi-Fi). 3 Connect your refrigerator to the Home Connect Note: If the connection cannot be established, check app. whether there is sufficient reception. ~ "Verify signal strength" on page 21 Home network menu Here's how to open the Home network menu: Verify signal strength 1 Press the à button to open the main menu. The signal strength is displayed in the start window of 2 Press the B button to move to the menu item Basic the Home network menu. The signal strength should be settings. at least 50 %. If the signal strength is too low, the connection could be interrupted. 3 Press the ™ button to open the menu item. 4 Press the B button to move to the menu item Home Improving the signal strength network. ▯ Place the router closer to the refrigerator. 5 Press the % button to open the menu item. ▯ Ensure that the connection is not interfered with by screening walls. ▯ Install a repeater to make the signal stronger. 21 en Home Connect

Connecting the refrigerator to the Customer Service access Home Connect app If you contact Customer Service, they can access your Use this menu to connect your refrigerator to mobile appliance and view its status after you have given your devices. consent. You need to have your appliance connected to your home network in order to do this. 1 Install the Home Connect app on your mobile device and log in or register. Further information about Customer Service access and its availability in your country is available under 2 Open the Home network menu on your refrigerator. www.home-connect.com in the Help & Support area. 3 Press C button to move to the menu item Connect to app. 1 Contact Customer Service. 4 Press % button to open the menu item. 2 Confirm the start of Customer Service access in 5 Confirm the message to display the refrigerator in the app. the app. During Customer Service access, the 6 Open the app and wait until the refrigerator is symbol Ù appears on the control panel. displayed. 3 As soon as Customer Service has obtained the Use Add to confirm the connection between the necessary data, they will end their access. app and the refrigerator. Note: You can interrupt remote diagnostics early by If the refrigerator is not displayed automatically, switching off Customer Service access in the Home click on Add appliance in the app and follow the Connect app. instructions. As soon as your refrigerator is displayed, add it with +. 7 Follow the instructions in the app until the process Delete network settings is complete. If there is a problem when trying to establish a connection or if you would like to register the appliance Installing updates for the Home in a different WLAN home network (Wi-Fi), the Home Connect software Connect settings can be reset. 1 Open the Home network menu on your refrigerator. The refrigerator checks at regular intervals whether updates are available for the Home Connect software. 2 Press C button to move to the menu item Delete network settings. If an update is available, a small à exclamation mark 3 Press % button to open the menu item. appears on the á button. 4 Confirm the message to delete the network Installing the update: settings. 1 Press á button. To reconnect the appliance to the WLAN home network The special menu Home network note opens. (Wi-Fi), perform initial setup again. 2 Press ™ button to open the menu item. ~ "Setting up the connection to the home network" A note window with the necessary steps for on page 21 installing the new software appears. 3 To close the note window, press ™ button. 4 Open the Home network menu on your refrigerator. ~ "Setting up Home Connect" on page 21 5 Press C button to move to the menu item Software update. 6 Press % button to open the menu item. Note: The % button is only visible if an update is available. Installing new software. 7 A note appears as soon as installation is complete. 8 Press ™ button to close the note.

22 Home Connect en

Information on data protection Declaration of Conformity The first time your Home Connect appliance is Gaggenau Hausgeräte GmbH hereby declares that the registered on a WLAN home network connected to the appliance with Home Connect functionality meets the Internet (Wi-Fi), your appliance will transmit the essential requirements and other relevant provisions of following types of data to the Home Connect server Directive 2014/53/EU. (initial registration): A detailed RED Declaration of Conformity can be found ▯ Unique appliance identification (consisting of online at www.gaggenau.com among the additional appliance codes as well as the MAC address of the documents on the product page for your appliance. installed Wi-Fi communication module). ▯ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ▯ The current software and hardware version of your 2.4 GHz band: 100 mW max. home appliance. 5 GHz band: 100 mW max. ▯ Status of any previous resetting to factory settings. BE BG CZ DK DE EE IE EL This initial registration prepares the Home Connect ES FR HR IT CY LV LT LU functions for use and is only required when you want to y HU MT NL AT PL PT RO SI use these Home Connect functions for the first time. SK FI SE UK NO CH TR Note: Please note that the Home Connect functions can 5 GHz WLAN: for indoor use only only be utilised with the Home Connect app. Information on data protection can be called up in the Home Connect app.

23 en Freezer compartment

Fully utilising the freezer volume WFreezer compartment To fit the maximum amount of frozen food into the freezer compartment:

Fre ezercompartmentThe freezer compartment is suitable for: ▯ remove all fittings. ▯ Storing frozen food ▯ Remove the ice maker cover. ▯ Making ice cubes ▯ Store food directly on the shelves and on the floor ▯ Freezing food of the freezer compartment. The temperature can be set anywhere between –24°C and –14°C. Purchasing frozen food The freezer compartment can be used to store perishable foods for long periods almost without any ▯ Check the packaging is not damaged. noticeable reduction in quality, as the low temperatures ▯ Check there is a sell-by date. considerably slow down or stop deterioration. The appearance, flavour and all the valuable ingredients are ▯ The temperature in the supermarket freezer must be largely retained. –18°C or lower. The time between putting fresh food in the freezer ▯ Do not interrupt the freezing chain. If possible, compartment and it freezing solid depends on the transport frozen food in a cool bag and place in the following factors: freezer compartment quickly. ▯ Set temperature ▯ Type of food When loading products, please note: ▯ Amount of food in the freezer compartment ▯ Preferably freeze large quantities of food in the ▯ Quantity and type of storage lowest frozen food container. Food will freeze very quickly and gently here. Freezing capacity ▯ Distribute food across the compartments or frozen food containers, leaving plenty of space. Information on the freezing capacity can be found on the ▯ Do not bring food to be frozen into contact with rating plate. food already frozen. ~ "Getting to know your appliance" on page 10 If required, restack frozen food in the frozen food To use the freezing capacity, switch on fast freezing containers. before placing the fresh food in the freezer ▯ Important for unrestricted air circulation in compartment. ~ "Fast freezing" on page 15 appliance: Push in frozen food containers as far as they will go. Prerequisites for freezing capacity 1 Approx. 24 hours before inserting fresh produce: switch on fast freezing. ~ "Fast freezing" on page 15 2 Fill the lowest frozen food container with food first. This is where food will freeze most quickly. 3 If the lowest frozen food container does not have enough space, store the rest in the compartment above.

24 Freezer compartment en

Freezing fresh food Suitable packaging: ▯ Plastic film Freeze only fresh and undamaged food. ▯ Tubular film made of polyethylene (PE) Food which is boiled, fried or baked is more suitable for freezing than food which is raw. ▯ Aluminium foil ▯ Freezer containers Before freezing food, make preparations appropriate to the food in order to retain the best possible nutritional Suitable sealing materials: value, flavour and colour: ▯ Rubber bands ▯ Vegetables: wash, chop, blanch. ▯ Plastic clips ▯ Fruit: wash, pit and perhaps peel, possibly add ▯ Cold-resistant adhesive tape sugar or ascorbic acid solution. Unsuitable packaging: Information on how to do this can be found in the relevant literature. ▯ Wrapping paper ▯ Greaseproof paper Suitable for freezing ▯ Cellophane ▯ Baked goods ▯ Rubbish bags and used shopping bags ▯ Fish and seafood ▯ Meat Shelf life of frozen food at –18°C

▯ Poultry and game Fish, sausage, ready meals, baked Up to 6 months ▯ Vegetables, fruit and herbs goods: ▯ Eggs without shells Meat, poultry: Up to 8 months Fruit, vegetables: Up to 12 months ▯ Dairy products, e.g. cheese, butter and quark ▯ Ready meals and leftovers, e.g. soups, stews, cooked meat and fish, potato dishes, bakes and Defrosting frozen food desserts The defrosting method must be adjusted to the food and application in order to retain the best possible product Not suitable for freezing quality. ▯ Types of vegetables which are usually eaten raw, Defrosting methods: e.g. lettuce or radishes ▯ In the refrigerator compartment (especially suitable ▯ Unpeeled or hard boiled eggs for animal-based foods such as fish, meat, cheese, ▯ Grapes quark) ▯ Whole apples, pears and peaches ▯ At room temperature (bread) ▯ Yoghurt, soured milk, sour cream, creme fraiche ▯ In the microwave (food for immediate consumption and mayonnaise or immediate preparation) ▯ In the oven/cooker (food for immediate Packing frozen food consumption or immediate preparation) The correct type of packaging and material selection are Caution! decisive factors in the retention of the product quality, Do not refreeze food after it has been defrosted or and prevent the development of freezer burn. started to defrost. You can only refreeze the food after it 1 Place food in packaging. has been used for a ready-to-eat meal (boiled or fried). 2 Squeeze out the air. The frozen food can no longer be stored for the maximum duration. 3 Pack food airtight to prevent it from losing flavour and drying out. 4 Label packaging with contents and date of freezing.

25 en Ice and water dispenser

Information on operation of the ice ;Ice and water dispenser maker Ice cube production starts as soon as the freezer Ice and wate rdispensrYou can use the ice and water dispenser to dispense: compartment has reached the set temperature. ▯ cooled water Once ready, the ice cubes are automatically discharged ▯ crushed ice into the ice cube container. ▯ ice cubes Ice cube production stops as soon as the ice cube container is full. Note: You can accelerate ice production by setting a Before using the appliance for the colder freezer compartment temperature. This will first time slightly increase energy consumption. m Warning – Risk of injury! Never reach into the dispenser opening of the ice cube Dispensing ice and water container. Notes Caution! – To prevent the ice from falling on the floor, hold the Do not place bottles or food in the ice cube container. glass directly under the dispenser when dispensing This can block and so damage the ice maker. crushed ice. Notes – To prevent water damage, the water dispenser automatically stops after 30 seconds of continuous – The ice and water dispenser only works when the dispensing. If you want to dispense more water, appliance is connected to a drinking water pipe. wait 5 seconds and then press the button again. – Discard the first 5 glasses of water and the first 30- – The dispensed water is cooled to a palatable 40 ice cubes for hygiene reasons temperature. To obtain a colder drinking When the appliance has been connected, there may be temperature, add ice cubes to the glass. air in the water circuit. Keep dispensing water until – The water may become warmer when dispensing there are no more air bubbles in it. large amounts of water. It takes approx. 24 hours until the first batch of ice 1 Hold the glass under the ice and water dispenser. cubes is ready. 2 Keep pressing the dispensing button until the required quantity of ice or water is in the glass. Observing drinking water quality All materials used in the ice and water dispenser are odourless and tasteless. If the water has an aftertaste, this may be due to the following causes: ▯ Mineral content and chlorine content of the drinking water ▯ Material of the water pipe ▯ Freshness of the drinking water Caution! Flush the water system connected to a water supply if water has not been drawn for five days. You will obtain the best water quality if you dispense a little water regularly.

The particle filter supplied will only filter particles out of water, not bacteria or microbes.

26 Defrosting en

Care instructions for stainless steel = Defrosting surfaces When taking care of and cleaning stainless steel DefrostingFreezer compartment surfaces, use only cleaning agents that are suitable for The fully automatic NoFrost system ensures that stainless steel and a stainless steel cleaning cloth. the freezer compartment remains free of ice. Defrosting You can purchase a suitable stainless steel cleaning is no longer required. cloth from Customer Service. To prevent visible scratches, clean the stainless steel surface in the direction of the grain.

DCleaning Cleaning the display

CleaningCaution! The change in temperature and humidity can cause the Avoid damaging the appliance and the fittings. controls to steam up. – Do not use abrasive, chloride or acidic cleaning Switch the clean lock on before cleaning. agents or solvents. ~ "Display lock for cleaning" on page 15 – Do not use scouring or abrasive sponges. Metallic surfaces may corrode. Use a clean microfibre cloth for cleaning. – Never clean shelves or containers in the dishwasher. These parts may become deformed. Proceed as follows: 1 Press the main On/Off switch. 2 Take out the food and store in a cool location. Place ice pack (if available) on the food. 3 Clean the appliance with a soft cloth, lukewarm water and a little pH-neutral washing-up liquid. Caution! The rinsing water must not run into the light or through the drainage hole into the evaporation area. 4 Wipe the door seal with clean water and dry thoroughly with a cloth. 5 Switch appliance back on and put in food.

27 en Cleaning

Cleaning the equipment 5 Insert the ice cube container until it engages. Note: If the ice cube container cannot be inserted, To clean, take the variable parts out of the appliance. rotate the conveyor and try again. ~ "Features" on page 12

Ice cube container Caution! – A full ice cube container is heavy: Pull the container out with both hands. – Risk of cold burns: Avoid prolonged contact of the skin with frozen food, ice and metal surfaces in the freezer compartment. To ensure you always have fresh ice cubes and to prevent old ones from sticking together, remove them and clean the ice cube container regularly. 1 Lift the ice cube container. Drip tray 2 Slowly pull out the ice cube container. You can remove the drip tray to clean. 1 Remove the drip grate. 2 Remove the drip tray. 3 Empty and clean the drip tray with lukewarm water. 4 Re-insert the drip tray and the drip grate.

3 Empty and clean the ice cube container with lukewarm water. 4 Dry off the inside of the ice cube container well so new ice cubes do not freeze and stick to it.

28 Noises en

>Noises 9Lighting

NoisesNormal noises LightingYour appliance features a maintenance-free LED light. Droning: A motor is running, e.g. refrigerating unit, fan. Only Customer Service or authorised technicians may repair the light. Bubbling, buzzing or gurgling: Refrigerant is flowing through the tubes. Clicking: The motor, switches or solenoid valves are switching on and off. Cracking: Automatic defrosting is running.

Preventing noises Appliance is not level: Align appliance using a spirit level. If required, place a little packing underneath. Containers, shelves or storage compartments wobble or stick: Check the removable fittings and re-insert if required.

29 en What to do in the event of a fault

3What to do in the event of a fault

W hat to do in the evnt of afaultBefore you call Customer Service, use this table to check whether you can rectify the fault yourself.

Appliance

Temperature differs greatly from the set value. Switch off appliance for 5 minutes. ~ "Switching off and disconnecting the appliance" on page 14 If the temperature is too warm, check temperature again after a couple of hours. If the temperature is too cold, check temperature again on the following day.

Displays do not illuminate. The mains plug has not been inserted properly. Connect mains plug. The fuse has been tripped. Check the fuses. The power has failed. Check whether the power is on.

The refrigeration unit is switching on more frequently and for longer. The appliance has been opened frequently. Do not open the appliance unnecessarily. The ventilation openings are covered up. Remove obstructions.

Appliance is not cooling, display and lighting are lit. Demo mode is switched on. Switch Demo mode off. ~ "Switching demo mode on or off" on page 18

The door does not open when pressed. A special mode has switched off automatic door opening. To open the door, reach from below under the bottom panel of the unit or switch off special mode. ~ "Switching rest mode on or off" on page 19 Pull-to-open is switched on. Switch the appliance to Push-to-open. ~ "Automatic door opening" on page 19 The opening force is set too high. Select a lower setting for the opening force. ~ "Automatic door opening" on page 19 The fuse has tripped. Check the fuses. The power has failed. Check whether the power is on.

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30 What to do in the event of a fault en

Ice and water dispenser

Ice is being produced and dispensed but no water. Fault with the appliance. Call customer service.

Ice and water dispenser not working. Controls for ice and water dispenser are locked (child lock). Unlock controls for ice and water dispenser. Ice cubes may freeze together and block the dispenser or the 1 Open the door. Check inside whether ice cubes are stuck ice maker. in the ice and water dispenser. 2 If the ice and water dispenser is not blocked, carefully pull the ice cube container out. Caution! A full ice cube container is heavy!Use both hands and proceed slowly. 3 Remove the ice cubes that are frozen together. After switching on or removing many ice cubes, there will be It takes around 24 hours for an empty ice cube container to fill too few in the ice cube container. up. Water tank is filling up. When used for the first time, the water tank takes around 2 minutes to fill up. Low water pressure. Only connect appliance to pipes with sufficient water pressure. The water filter/particle filter is blocked or needs to be Replace water filter / clean particle filter. replaced.

The ice maker is not functioning. Ice cube production is switched off. Switch on ice cube production. Freezer compartment is too warm. Set the temperature lower. ~ "Operating the appliance" on page 14 Ice cube container is not properly inserted. Insert ice cube container fully. The ice maker is without power. Call Customer Service.

No water supply. Check water connection and contact technician if necessary. Low water pressure. Only connect appliance to pipes with sufficient water pressure. Kink in water hose. Turn off water supply, straighten out kink. Replace water hose if necessary.

31 en What to do in the event of a fault

Too few or deformed ice cubes, water pressure lower than usual. After switching on or removing many ice cubes, there will be It takes around 24 hours for an empty ice cube container to fill too few in the ice cube container. up. Low water pressure. Only connect appliance to pipes with sufficient water pressure. The water filter/particle filter is blocked or needs to be Replace water filter / clean particle filter. replaced. Freezer compartment is too warm. Set the temperature lower. ~ "Operating the appliance" on page 14

Water is leaking out of the appliance. Water connection is not watertight. Check that the connections are fastened firmly and the water hose is undamaged. If the water hose is damaged, contact Customer Service and have it replaced. Replacement must be performed by Cus- tomer Service or a similarly qualified person.Use original parts supplied by the manufacturer only.

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32 What to do in the event of a fault en

Product number (E-Nr.) and production number (FD) Customer Service, product / The product number (E-Nr.) and the production number production number and technical data (FD) can be found on the rating plate of the appliance. Make a note of your appliance's details and the Customer Service telephone number to find them again Customer Service quickly. If you have any queries, are unable to rectify faults on Technical data the appliance yourself or if your appliance needs to be Refrigerant, net volume and further technical repaired, contact Customer Service. specifications can be found on the rating plate. You can solve many problems yourself by consulting the More information about your model can be found online information on troubleshooting in these instructions or at https://www.bsh-group.com/energylabel (only on our website. If this is not the case, contact Customer applies to countries in the European Economic Area). Service. This web address is linked to the official EU EPREL We will always find an appropriate solution and try to product database. At the time of printing its web avoid unnecessary visits being made by a Customer address had not yet been published. Please then follow Service technician. the instructions on how to search for models. The model identifier is made up of the characters before the slash With any warranty claims, we will make sure that your in the product number (E-Nr.) on the rating plate. appliance is repaired by trained Customer Service Alternatively, you can also find the model identifier in technicians using genuine spare parts, including after the first line of the EU energy label. the manufacturer's warranty has expired. For safety reasons, repairs to the appliance should only be carried out by trained specialist staff. The warranty Appliance self-test claim becomes void if repairs or interventions have been Your appliance features a self-test programme; this carried out by persons not authorised by us for that displays the fault which your Customer Service team purpose or if our appliances have been fitted with spare, can rectify. supplementary or accessory parts that were not genuine parts and then resulted in a defect. 1 Press à button to open the main menu. Function-relevant genuine spare parts according to the 2 Press C button to move to the Self-test menu item. corresponding Ecodesign Directive can be obtained 3 Press ™ button to start the self-test. from Customer Service for a period of at least 10 years The self-test starts. from the date on which your appliance was placed on 4 If faults are present, they will be displayed. In this the market within the European Economic Area. case, follow the instructions. Note: Under the terms of the manufacturer's warranty 5 The appliance restarts. applicable to the location, the use of Customer Service 6 The message that the self-test has finished is is free of charge.The minimum duration of the warranty displayed for 10 seconds. To acknowledge the (manufacturer's warranty for private consumers) in the message, press ™ button. European Economic Area is 2 years (except for Denmark and Sweden, where it is 1 year) according to When the self-test has ended, the appliance switches the terms of warranty applicable to the location. The over to normal operation. terms of warranty do not affect other rights or claims held by yourself under local legislation. Detailed information about the warranty period and Obtaining advice and ordering repairs terms of warranty in your country are available from if a fault occurs Customer Service, your dealer or our website. Contact information for all countries can be found on When contacting Customer Service, you will need the the enclosed Customer Service list. product number (E-Nr.) and the production number (FD) of your appliance. GB 0344 892 8988 Calls charged at local or mobile The contact details for Customer Service can be found rate. in the enclosed Customer Service directory or on our IE 01450 2655 0.03 € per minute at peak. Off website. peak 0.0088 € per minute. US 877 442 4436 toll-free

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33 8001175557 (0012) *8001175557* en