INSIDE: The 25th Annual New Products Guide METAL & GLAZING ®

THE MAGAZINE OF INFLUENCE FOR LEADERS VOLUME 43, ISSUE 6 JUNE 2008 One-on-One with Ted Hathaway Talking Shop with the CEO of Oldcastle Glass

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Also Inside: • Should be Heat Soaked? • The Glass Fabrication and Glazing Educational Conference in Review

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4 Only Online 18 News Now 20 Company News 26 Distribution & Production 28 Energy & Environment 30 Financial 32 Dear USG features 34 Industry Outlook 82 Newsmakers 84 Reviews & Previews 36 Mr. Hathaway Speaks 85 Up & Coming Read on for an exclusive one-on-one 86 Supplier’s Guide interview with Ted Hathaway, chief executive officer of Oldcastle Glass. 92 Classifieds 94 Advertising Index 44 After 25 Years, It’s Still All New columns From glass products and aluminum to completed doors and windows—and the 8 Farnady Files machinery that puts it all together— manufacturers have been busy across the 10 Online Bylines board, and we have the news here about what’s now available. 12 GANA Perspectives

66 Cracked Up 14 Guest Book An increasing number of tempering companies are adding heat-soaking to their operations, though some are still 96 The Business hesitant as to the necessity of the process. The test may or may not be right for your business; industry experts share their ••• opinions here. on the cover 74 From Silica to Siding Ted Hathaway, CEO of Oldcastle Glass, The Glass Association of North America spent some time with brought a crowd to the Monte Carlo in USGlass recently. Las Vegas to learn about a wide range of Turn to page 36 for topics during its combined Glass our exclusive full Fabrication and Glazing Educational interview. Conference.

USGlass, Metal and Glazing (ISSN 0041-7661), Reg. U.S. Patent Office is published 12 times per year by Key Communications, Inc., P.O. Box 569, Garrisonville, VA 22463; 540/720-5584; Fax 540/720-5687. Sub- scriptions: $80 per year. Advertising offices listed on page 6. Unsolicited manuscripts and other materials will not be returned unless accompanied by a self-addressed, stamped envelope. All contents are ©2008 by Key Communications, Inc. Neither publisher nor its representatives nor its subcontractors assume liability for errors in text, charts, advertisements, etc. and suggest appropriate companies be contacted before specification or use of products advertised or included in editorial materials. Views and opinions expressed by authors are not necessarily those of the publisher. For permission to reprint, contact editorial offices. Printed in the U.S. Periodicals postage paid at Stafford, VA, and additional post offices. Postmaster: send change of address to USGlass, P.O. Box 569, Garrisonville, VA 22463. ©2008 by Key Communications, Inc. All rights reserved. No reproduction permitted without expressed written permission. Send subscription inquiries to Key Communications Inc., P.O. Box 569, Garrisonville, VA 22463. A BIG DEAL - IN MORE WAYS THAN ONE. You asked for a rack system that takes up less floor space... And boy, oh boy did our R&D team deliver! Unruh proudly introduces our new Roll Out 4 Drawer System. This all steel constructed rack features 4 roll out drawers with a 1500 pound capacity...and all with a footprint of 48 square feet (4’x 12’). It has 2 inch load shelves that THRU AUGUST 31, 2008 can accommodate glass sheets up to 48”x 96”. And if 4 drawers aren’t quite enough we can build one to your specs...5, 6 or up to 40 roll out drawers. Made with the same quality construction and attention • 4’ x 12’ footprint to detail that Unruh racks have become famous for. • 1500 lb. capacity It’s the perfect rack system when floor • Roll out 4 drawer system space is at a premium. Not only is it a • All steel construction tremendous space saver but from • Painted white now until August 31st we’re • Up to 48”x 96” sheet capacity offering it at an introductory • 2 inch load shelf price of $3900. • Unruh strength and durability

100 Industrial Drive • Sedgwick, KS 67135 • Also located in Aragon,GA • fax 316.772.5852 • UnruhFab.com USGlassElectronic Only on USGlassmag.com Features Exclusively Online • View the Glass Highlights of Vegas WeBlogs In addition to informative seminars and excellent networking Read weekly updates via www.USGNN.com. opportunities, the Glass Fabrication and Glazing Educational Conference featured a riding and walking tour through the glass Monday - Let's Be Clear highlights of Las Vegas. See some of those highlights for yourself by visiting www.usglassmag.com and clicking on the GANA Walking Megan Headley Editor, Tour Slideshow. USGlass Magazine • USGlass Archives: Temper Temper Read about heat-soak testing with the article on page 66. But for Tuesday - USGlass & Paul more about the many causes of glass breakage—and heat-soak Paul Bieber testing—revisit this article from the April 1998 issue of USGlass. Online editor, www.usgnn.com www.usglassmag.com Reader Survey Wednesday - June Survey May Survey Results The Entrepreneur’s Corner Nickel sulfide inclusions, which can re- We Asked: Pete Chojnacki sult from the float production process, Do you think an ASTM standard President, FabTech LLC are one cause of glass breakage. Glass on impact resistance will help in fabricators can use heat-soak testing preventing these types of (HST) to check for the presence of accidents? these inclusions in their tempered Thursday - From the Fabricator glass. While more glass fabricators are You Answered: Max Perilstein using this test method, not everyone is Vice president of ready to jump on board. Do you think marketing, Arch HST is worth the additional expense? 20% Aluminum & Glass Do Not Support ❏ Yes, HST successfully limits 52% 28% Support for All Friday - instances of glass breakage in Support for Off the Press, On My Mind tempered glass Plastic Ellen Rogers Online editor, ❏ No, HST does not significantly www.usgnn.com limit instances of glass breakage in I would support an impact tempered glass resistance standard for all skylights I would support an impact resistance On Occasion - deBLOG ❏ No, HST is not a cost-effective standard for plastic skylights means of preventing instances of I would not support an impact Debra Levy resistance standard for skylights Publisher, glass breakage in tempered glass I would like to get involved in creating USGlass Magazine 0.0% an impact resistance standard for skylights ❏ No, there is not enough demand for glass breakage testing to warrant use of HST Also be sure and visit our online discussion boards at www.usglassmag.com/phpBB2 Go to usglassmag.com to vote. where you can ask questions and share experiences about business and life in the glass industry.

4 USGlass, Metal & Glazing | June 2008 www.usglassmag.com

Publisher Debra A. Levy Extension 111 • [email protected] Editor Megan Headley Extension 114 • [email protected] Managing Editor Shannon Fletcher Extension 130 • [email protected] Contributing Charles Cumpston Editors Extension 153 • [email protected] Tara Taffera, vice president Extension 113 • [email protected] Penny Stacey Extension 148 • [email protected] Ellen Rogers Extension 118 • [email protected] Online Reporter Wendy Jozwiak Extension 131 • [email protected] Circulation Thomas Cory Director [email protected] Art Chris Bunn Directors Extension 132 • [email protected] Dawn Campbell Extension 150 • [email protected] Marci Malinowski Extension 116 • [email protected] Advertising Erin Harris Coordinator Extension 119 • [email protected] Exhibits Tina Czar Manager Extension 115 • [email protected] Marketing Holly Biller, vice president Director Extension 123 • [email protected] Marketing Patrick Smith Manager Extension 133 • [email protected] Customer Janeen Mulligan Relations Mgr. Extension 112 • [email protected] Web Bryan Hovey Developer Extension 125 • [email protected] Web Kim Johnson Coordinator Extension 155 • [email protected] Customer Betsy Lathrop commitment Service Assistant Extension 0 • [email protected] Published by Key MATTERSATTERS Communications Inc. P.O. Box 569 Garrisonville, VA 22463 USA From engineeringering andand technicaltechnical salessales toto productionproduction 540/720-5584; fax 540/720-5687 and management,ment, wee are drivendriven byby a commitmentcommitment Advertising Offices: to provide dependableependable andand cost-effectivecost-effffective vacuumvacuum Midwest Lisa Naugle KDQGOLQJHTXLSPHQWWKDW¿WVRXUFXVWRPHUV¶VSHFL¿FSPHQW WKKDW ¿WVRXU FXVWRPHUV¶VSHFL¿F Associate Publisher needs. [email protected] Phone 312/850-0899 Fax 312/277-2912 Designed to bee lightweightlightweeight andand rugged,rugged, our fullfull lineline of Northeast & Rocco Zegalia URWDWRUVWLOWHUVÀDWOLIWHUVDQGYDFXXPFXSVSURYLGHV ÀDW OLIWHUVDQGYDFXXP FXSVSURYLGH Eastern Canada [email protected] Phone 540/720-5584 x194 • 267/626-8405 DQHI¿FLHQWHFRQRPLFDODQGHUJRQRPLFDSSURDFKWRFRQRPLFDDODQG HUJRQRPLFDSSURDFKWR Fax 610/965-9285 glass installationion andand fabrication.fabrication. MadeMade inin thethe goodgood Southeast Scott Rickles old U.S.A., ourur lifliftersters complycomply withwith ANSI andand ASME [email protected] standards and areare availableavailable withwith a varietyvariety ofof capacitiescapacities Phone 770/664-4567 Fax 770/740-1399 and options to meetmeet youryour requirements.requirements. OurOur multi-padmulti-pad West Coast & Ed Mitchell frame designss distributedistribute loadload weightweight evenlyevenly toto reducereduce Western Canada [email protected] breakage. Mostst modelsmodels are availableavailable withwith AC,AC, DC or Phone 805/445-4805 Fax 805/445-4806 compressed aiairr vacuuvacuumm ssystems.ystems. Europe Patrick Connolly [email protected] 99 Kings Road, Westcliff on Sea :HFRQ¿GHQWO\VWDQGEHKLQGRXUFRPPLWPHQWEHFDXVH\ VWDQG EHKLQG RXU FRPPLWPHQW EHFDXVH Essex SS0 8PH ENGLAND we have spentnt thethe timetime to developdevelop a varietyvariety ofof lifterslifters Phone (44) 1-702-477341 Fax (44) 1-702-477559 specially suitedd toto meetmeet thethe demandsdemands ofof glassglass handlinghandling China & Asia Sean Xiao professionals. [email protected] Rm.403, Block 17, Wuyimingzhu, No.6 Jinshan Road, &RPPLWPHQW«LW¶VRXUZD\RIGRLQJEXVLQHVVHQW«LW¶VRXUZD\RIGRLQJEXVLQHVV Fuzhou, Fujian, 350001, China. :HFDQ¶WLPDJLQHRSHUDWLQJDQ\RWKHUZD\LPDJLQHRSHUDWLQJDQ\RWKHUZD\ Phone (86) 591 83863000

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The Art of the Peddler And the Long Road to Successful Selling

by Dez Farnady

started my selling career as a young return to the fast-food joint, behind went in one end of the building and little kid and the first call I made (and still the counter. pieces came out the other. Iremember to this day) was trying to The art of the peddler starts the same My job was to tell our irate customers sell subscriptions for the afternoon place where everything else begins: you why their order didn’t get to them and paper I was delivering. I knocked on a get your butt out of bed every morning when, if ever, it would get there. I was the door and an old lady answered. I asked and go to work. If it was fun they front man hired to take the heat. I guess her politely if she wanted to subscribe wouldn’t call it work, right? Putting the that’s selling too, but I didn’t figure that to the Examiner—and she promptly time in is a requirement closely fol- out until much later. When I started unloaded on me. What the heck did I lowed by persistence. working for a tempering plant, the guys I know about William Randolph Hearst, The next requirement is a thick skin. was working with knew little more than I the publisher of the paper I was trying I got mine when I first started dating— did. In retrospect, it was pretty scary con- to sell? I was 12 years old trying to sell a you need to have confidence to sell sidering how many mouths I had to feed. subscription and she held me responsi- yourself, but still be prepared to take re- I was the newest guy, the sales manager, ble for the paper’s trash journalism jection. Had I not been been able to and I thought it was great that I could at made famous, now nearly 100 years ago. take rejection every time a good-look- least get out of the building. But unfortu- Welcome to “cold call” selling. ing girl turned me down, I would not nately for a long time it was just to be out It didn’t get easier when someone have had the nerve to ask my wife out there to face the music. sucked me into trying to sell the Ency- the first time. By then I knew I could That was not only my introduction to clopedia Britannica and the Great Books sell because if she bought my story I the business but a real test of my sales of the Western World door-to-door. The could sell snowballs to Eskimos. talents. I needed them: hard work, long lower middle class neighborhoods of If you can sell yourself to the opposite hours, thick skin, persistence and the West Los Angeles did not provide a large sex, even selling a bridge to architects is ability to deal with rejection. Eventually, market for the products. I did get easy. But, the failure to deal with rejec- with the accumulation of product conned into buying a set of the Great tion can be very costly. I knew a “sales- knowledge and tenacity, my customers Books from my boss, which proves that man” who told me that once after losing would learn that they could rely on me. he was clearly a better peddler than I a big sale he was so upset that he lost his They could trust the promises I made was. It took me decades to finally rid lunch. Then while he spent the rest of to protect their prices and keep my myself of those unreadable, tiny-print the day in a bar feeling sorry for him- plant responsible for meeting the volumes, printed on the thinnest paper self, he lost three other sales. schedules to which I had committed. I’ve ever seen. I finally dumped them on You have reached the summit of the an unsuspecting high school librarian; CULTURE SHOCK peddlers’ art when people know you as she probably forgot about the other six I thought I was pretty well prepared a man who always keeps his word. That sets she had back in the archives. but I was still not quite ready for the cul- was always my goal and has enabled me ture shock that was the glass industry. I to live to tell this tale. ■ LEARNING A TRICK OR TWO had learned enough to know that The introduction to selling in the your lifeline to your business was architectural market was another product knowledge. When I started Dez Farnady serves as piece of my . Draw against in this business I didn’t have any. I the general manager of commission is the way to make an didn’t know obscure glass from a Royalite Inc., a outside salesman work. You are free to cocktail glass and thought that skylight manufacturer in San play golf every day of the week, but if float was what was in the glass and Carlos, Calif. His column you don’t sell anything you really don’t not how you made the glass. Tem- appears monthly. Mr. get paid. And, if there are no commis- pering was a magical process Farnady’s opinions are solely his own and sions to pay back the draw, you soon whereby some big pieces of glass not necessarily those of this magazine.

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Becoming Part of the “In” Crowd Improving Online Visibility with Link Development

by Scott Orth

ollowing my last column, you may have 1,000 links pointing to it, but LINK OPTIMIZATION should have several key points to where do they come from? If each of the Search engines are fickle, but one Fhelp optimize your website for the sites that link to yours is insignificant consistent rule is optimization. Just search engines. Now we’ll look at a topic on their own, they will do little to boost having links won’t do it; they must be outside of your website, which can have the search engine’s view of your site. optimized to follow search engine best a great impact on where your site ranks But if you have 10 or 20 optimized practices. in the major engines: link development. links from large organizations, espe- First, don’t send a link to your home- cially government or educational sites page unless absolutely necessary. A link WHAT IS LINK DEVELOPMENT? (.gov or .edu), the search engine will to an internal page has more relevance Link development has often been pay much greater attention to your site. to the subject and will “score” better compared to a popularity contest. I can with the search engines. think of nothing closer to the truth. HOW DO I GET LINKS? Next, ensure the link is relative to the Think about high school. How would To get these links, you must start from content on the page you are sending it one become part of the popular crowd? the beginning. This may mean building to. For instance, if you are linking to a Were they voted in by some elusive, se- numerous “insignificant” links early on, page on “custom shower doors,” a good cret society? but this low-level popularity creates a link might look like: No … at least, I don’t think so. Usu- foundation to build on. “Learn more about Custom Shower ally one became part of any crowd be- Some direct link building activities are Doors at XYZ Company.” cause they knew someone in that crowd important. I recommend getting your A bad link might look like: or because they were invited in. site listed in as many industry-related di- “Click Here for more information.” Now think about the Internet. The rectories as possible, as well as numer- Finally, ensure that the title of the web consists of billions of websites, all ous social networks and related on-line linked page includes the same search linking to other sites, directories, hubs, groups. From there, building links is all term as the link itself. etc. So how would a search engine de- about creating a website with consider- If you’ve optimized the link, the cide which site in any one category able industry-focused content. As your search engine will see that it states a should rank higher than another? site and its content grow, others will primary search term (custom shower One way is by scanning links to each begin to see the site as an authoritative door). It will then scan the page that site in an attempt to calculate a given site’s resource and potentially link to it. the link points to. If the page’s title and popularity. The more popular the site, the Here are some steps to get started: content are about custom shower more people will likely want to see it; • List your site with directories such as doors, you will have succeeded in therefore, the engines rank them higher. Yahoo! and Dmoz; building a powerful relative link. If the Now I’ll confuse the situation a bit. • Request links from local directories link points to a page about residential The number of links to a site is not typ- and organizations; windows, the engine will discount the ically the deciding factor for popularity. • Optimize links to your site (more on link or disregard it entirely. ■ To take us back to high school for a this below); moment; if a student had 200 friends, • Think education. The more none of which were considered popular, content the better; and Scott Orth is the director then said student would not likely be • Organize content, and make in- of Internet marketing services considered part of the popular crowd. formation useful and easy to find. at GTS in Portland, Ore. He However, if the student had only 10 These steps will help get your site can be reached at friends, but they were all part of the going in the right direction, but a [email protected]. Mr. popular crowd … you guessed it; they’d word of caution—if your links are Orth’s opinions are solely his be welcomed by collective association. not optimized, all of your efforts in own and not necessarily those of this Now back to the Internet. Your site obtaining them will be wasted. magazine.

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See for Yourself Online Resources for the Industry

by Brian Pitman

he online video boom began in the Internet through any Flash-enabled earnest half a decade ago with browser, and viewers may also choose T the explosive take-off of sites like to download the videos for future view- YouTube and Google Video, making un- ing from a computer, a video-enabled knowing celebrities of the likes of the iPod or on a television with an AppleTV. “Numa Numa Kid” and the “Star Wars A typical episode of GANA’s Video Kid.” Since the early days, many indus- Podcast runs in length from six to fif- tries have embraced online video as a teen minutes so as to not draw an ex- credible new media to disseminate a cessive amount of precious time from variety of information, from news and those in the industry. In addition to how-to features to entertainment for the podcast format, we have also of- the masses. One of the products of this fered a couple of presentations from movement is the creation of a video recent GANA events as an added edu- blog (vlog) or a video podcast. cational value to viewers, such as Ed- getech IG product manager Mike GANA VENTURES OUT ONLINE Burk’s presentation from the 2008 GANA has been looking at a variety BEC Conference. Additionally, several of new media, including online video, presentations are being added to for the past three years. After almost a GANA’s Glasseducation.com website, year of preparation for an online video which offers a wide array of educa- effort, GANA staff went to the tional content for the glass, glazing Kitchen/Bath Industry Show and Con- and architectural communities, all at ference (K/BIS) in Chicago in April to no charge. implement a trial run, and the GANA In the near future, GANA will be Video Podcast was officially born and broadcasting video from the NeoCon is a tremendous success. World’s Trade Fair in Chicago, Glass- GANA’s Video Podcast focuses on Build America, the GANA Fall Confer- glass and glazing issues and events of ence and other industry events. We are interest to the industry. The first shows also interested in hearing your thoughts featured booths from K/BIS, as well as a on our Video Podcast. If you have any look at the Glass Experience, an inno- show ideas, please send an email to vative exhibit at Chicago’s Museum of [email protected]. We look Science and Industry that illustrates the forward to hearing from you, and mak- many ways glass has changed society. ing the show even better. ■ Recent podcasts have covered speakers from the GANA Glass Fabrication & Glazing Educational Conference in Las Vegas and the AIA 2008 Na- Brian Pitman is the tional Convention and Design Ex- director of marketing and position in Boston, as well as communications for the Glass GANA’s efforts in the industry, Association of North America. other industry associations col- Mr. Pitman’s opinions are laborating with GANA and more. solely his own and not Each video can be streamed over necessarily those of this magazine.

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Component Modeling Approach NFRC’s Consensus-Driven Program

by Jim Benney and Joe Hayden

n the March issue of members from various ratings for its products, which will this magazine (see glass and commercial fen- help them to show compliance with IMarch 2008 USGlass, estration companies. local and state energy codes. page 6), publisher Debra Since then, NFRC has • The CMA software will provide ar- Levy encouraged mem- been working diligently to chitects with a user-friendly tool to bers of the glass industry develop a certification and verify performance and give them to “re-evaluate their par- rating program that will assurance that bids and estimates are ticipation in the National provide all stakeholders done using a validating methodology Fenestration Rating Coun- with fair, accurate and for determining energy performance. cil” (NFRC). She also as- credible energy perform- • HVAC engineers and energy consultants serted that the NFRC board ance ratings and will fit can obtain uniform energy data from of directors “continues to ig- the commercial glass WINDOW and THERM that is needed nore the votes of the Council business model. During that for advanced building design software. regarding the Component Modeling Ap- time, our members and participants have • International partners will be able to proach (CMA).” spent countless hours on conference calls adopt harmonized software based on Not only are these statements egre- and attended many meetings to work out recognized standards. gious, they appear to be based on mis- the specifics. We have welcomed and ac- • The public at-large will benefit from conceptions and a lack of understanding tively solicited industry input. increased use of higher performance of NFRC as an organization. Throughout the lengthy course of fenestration systems that will in turn It’s widely known that NFRC is a CMA’s development, the NFRC board has reduce energy use in the . not-for-profit, 501(c)(3) corporation. carefully and attentively listened to every Moving forward, NFRC hopes that in- That means that it does not function suggestion made concerning CMA. De- dustry participation increases. We also the way a 501(c)(6) trade organization veloping a system that addresses the hope that participants understand that would, like the Glass Association of needs of such a diverse group is complex, even in a consensus-driven, democratic North America or the American Ar- costly and time consuming, and in- process, some people don’t get their way chitectural Manufacturers Associa- evitably involves compromise. It is the all the time. If participants ever feel that tion, and that NFRC is ultimately board’s job to make sure the program is their voices are not being heard, they responsible to the general public. It is developed in accordance with NFRC’s should contact NFRC’s board ombuds- the board’s responsibility to set the mission, to keep the big picture in mind man, Jim Krahn. His contact informa- strategic direction of the organization and to maintain a long-term focus. It tion is available at www.nfrc.org. and to make sure NFRC is, in fact, ful- may mean that sometimes members will We encourage continued feedback filling its mission. not completely agree with the outcome and invite anyone who has something to NFRC operates as a consensus-based and there will be times when decisions say to join us at our next membership organization and all decisions are dis- are not favorable to the goals of any one meeting in Chicago, July 28-31. ■ cussed as they move through the com- person, organization or segment of mittees that drive the program. the industry. It does not mean, Nearly six years ago, NFRC’s mem- however, that NFRC is “flawed,” or bership recognized a growing demand that the industry is being “ignored.” Jim Benney is the executive director to improve the process for obtaining Once development of CMA is and Joe Hayden is chair of the board independent energy performance rat- complete, the benefits to all stake- of directors of the NFRC. Mr. Benney’s ings of commercial glazing systems. holder groups will be realized: and Mr. Hayden’s opinions are solely their The interest and requests for action • The nonresidential glazing in- own and not necessarily those of this came from both public members of the dustry will be able to show vali- magazine. NFRC constituency, as well as industry dated energy performance

14 USGlass, Metal & Glazing | June 2008 www.usglassmag.com The Narrow Stile Solution You've Been Wanting

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New Names, New Focuses, New Products; All the Talk of the AIA Convention

here was speculation among ex- lite, the automotive aftermarket glass. hibitors at the American Institute “There was a lot of autonomy,” com- Tof Architects (AIA) Convention, mented marketing manager Cindy held May 15-17 in Boston, that the state Coulter. Now, she says, the focus is on of the residential building market, ris- “one direction, one vision, one mission.” ing gas prices and other factors limited Top among new products on the floor the number of traffic on the show floor. was the offering of new building infor- On the other hand, several exhibitors mation modeling (BIM) services (for found attendance to be substantive. Paul more on BIM, see the May 2008 USGlass, Daniels, vice president of sales for Los page 36). Several companies used this While Zeledyne, formerly ACH, was Angeles-based C.R. Laurence, said he opportunity to promote their BIM offer- getting out the word about its new had seen a substantial number of archi- ings. Norcross, Ga.-based Kawneer Co. name, company representatives tects at the booth who do high-end res- Inc. was giving demonstrations of its stressed the Versalux brand would idential work. “That must be the part of new BIM program in its booth. Kolbe remain untouched. the market that is doing better,” he said. Window and Doors of Wausau, Wis., also Several companies had news to share promoted its 3D window models, certainly all big messages at the show. with (potential) customers, rather than launched to offer architects “more flexi- Oldcastle Glass had a noticeable take new products. bility” in the tools they have available. on energy in its booth. The booth show- For example, just prior to the show With regard to products, many ex- cased the many architectural uses of its Pilkington had announced a proposed hibitors were tantalizing architects products, including an electric infor- investment of around $100 million to with new decorative glass offerings. mation strip powered by the company’s its float glass facility in Lathrop, Calif. Donald Press walked attendees photovoltaic panels. The plant, which currently produces through a number of Schott’s new dec- Sustainability was very much on the float glass products, will be upgraded orative options, including the com- mind of Joe Erb, product manager, in to produce a wider product range, in- pany’s Moodglass® decorative panels, the combined Lauren Manufactur- cluding on-line coated glazing. which sandwich designer fabrics be- ing/Edgetech I.G. booth. “We want to “This is a nice marriage between how tween two lites of AMIRAN® anti-re- move this green and sustainability we process the glass and how we manu- flective glass, and its ColorTherm™ message.” facture the glass,” commented Rachel insulating glass units. Greg Header, president of Solar Inno- Hepner, Pilkington marketing and com- Viracon has increased the number of vations Inc., explained that he had come munications manager, during the show. standard silkscreen patterns available, prepared to address the green aspect of Hepner also noted that the invest- from 3 to 14. the company’s skylights, glass doors and ment will make the 46-year-old facility “By offering them as standards, it of- sunrooms—but was only offering that “greener” than it currently is. fers [architects] design flexibility,” com- information upon request. Header ex- If approved, site construction activi- mented Viracon’s Rich Voelker. pressed concern about “over-marketing” ties will commence in the fall of 2008. The exhibitors at NGI Designer Glass the green message, adding that archi- For those attendees who asked “what’s Inc. were showcasing custom services tects and other customers are being in- new?” at the ACH Glass Operations booth, in coloring, acid etching, sandblasting undated with green information. the answer could easily have been: and other decorative techniques. They Certainly architects were surrounded “what’s not?” Now known as Zeledyne had found that architects were asking by the green message, but it showed no (see May 2008 USGlass, page 16), the for more than just their aesthetic prod- signs of slowing with this show. company is focusing on bringing closer ucts, but also engineering services. The Only time will tell if these trends re- together its three brands—Versalux ar- complete package was an increasingly main prominent during the 2009 AIA chitectural glass, automotive glass as important consideration, they noted. Convention, scheduled for April 30-May original equipment for vehicles and Car- Green, sustainability and energy were 2 in San Francisco. ■

18 USGlass, Metal & Glazing | June 2008 www.usglassmag.com “Are you ready for the smartest processing line in the business?”

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Frank Lowe Rubber & Gasket Doubles Space with New Facility

rank Lowe Rubber & Gasket Co. rent location—the company is planning Inc. has relocated to its new for several upgrades. F60,000-square-foot facility in “The new facility incorporates cap- Shirley, N.Y. ital investments ranging from a new “This project has been in the works advanced business communication for over two years,” says Ira Warren, system and IT upgrades to a new high president. The company broke speed automated die cutting system,” ground on the facility in August 2007 says Randy Cohen, vice president of Frank Lowe Rubber & Gasket soon (see October 2007 USGlass, page 18). sales and marketing. will have room to expand in its new Warren adds, “The new location of- In addition to the facility upgrades, facility in Shirley, N.Y. fers Frank Lowe Rubber & Gasket Co. there will be new additions to staff in Inc. room to expand our operations, the near future. be more user-friendly. Among other increase our efficiencies and further While the company hasn’t changed its things, custom drop-down menus pro- enhance our commitment to our web address, it has made some additional vide users with a clear view of the com- customers.” changes there as well. The website, pany’s products, services and capabilities. Along with this new space—the new www.franklowe.com, has been re- ❙❙➤ www.franklowe.com facility is nearly double the size of its cur- launched. The new design is intended to PPG Acquires NanoProducts Corp. Pittsburgh-based PPG Industries has kudos acquired the assets and intellectual property of NanoProducts Corp. in Lafayette Glass Co. Recognized Longmont, Colo., a producer of nanoproduct materials and a developer of nanoproduct technology. as Small Business of the Month The nanoparticle technology com- afayette Glass Company in Lafayette, Ind., was recog- pany holds patents and operates pilot nized as a “Small Business of the Month” earlier this facilities for the development and man- Lyear by the Lafayette Chamber of Commerce. To qualify ufacture of unique nanoparticles. for the recognition, businesses must be under current own- “This acquisition significantly ership at least three years, employ 25 or fewer and be active strengthens PPG’s nanotechnology patent in the Chamber and community. As president Dennis Clark re- portfolio and positions us as a world vealed, Lafayette Glass had that criteria more than covered. leader in nanoengineered materials,” says “We’ve been in business since 1946 and we’ve been a Dennis Clark James A. Trainham, PPG vice president of member of the Chamber of Commerce for at least 50 years science and technology. “With these new that I’m aware of,” Clark says. “We’re involved in the community; we support a materials, PPG can offer its customers and lot of youth organizations, teams for boys, teams for girls, etc.” development partners unique, high-value Clark notes that this is the first time the company has been recognized by solutions. PPG will also license nanotech- the Chamber of Commerce for this award, but it is not the first honor the com- nology solutions, particularly in areas out- pany has received. In 2003 Clark was inducted into the Glass and Metal Hall side its existing businesses.” of Fame™, and Lafayette Glass Co. made the USGlass Third Annual Best Com- PPG’s nanotechnology solutions in- panies to Work For list in 2002 (see August 2002 USGlass, page 40). clude a number of patented innova- With regards to this recent award, Clark says, “I think that longevity in busi- tions such as thin-film, optically clear ness certainly has a lot to do with it.” ❙❙➤ www.lafayetteglass.com continued on page 22

20 USGlass, Metal & Glazing | June 2008 www.usglassmag.com Never Underestimate Your Potential…

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nanocomposites for scratch-and-mar celebrations for employees and suppli- protection as well as the reflection of ers, including an anniversary gala infrared and ultraviolet light. aboard the Gateway Clipper in April. In addition, the company has volun- “This [was] quite an event for us,” says teered to participate in the basic program David Arnold, sales and marketing man- of the U.S. Environmental Protection ager of the gala. “We have annual parties, Agency’s Nanoscale Materials Steward- but not anything to this extent. It’s just a ship Program. The voluntary program way of saying ‘thank you’ to everybody.” aims to gather scientific information to With 50 years behind the third gen- help it assess, and where appropriate eration family-owned company, con- Rectenwald family members: (left to make decisions on, chemical nanoscale tinual growth is on the horizon. right) Bill Rectenwald, Sherry Phy, materials in or slated for production. In 1996, the company expanded its Don Rectenwald Sr., Sue Bott, Scott ❙❙➤ www.ppg.com operations with a new facility in Crafton, Rectenwald, and Don Rectenwald Jr. Pa. The original location in McMurray, aboard the Gateway Clipper. anniversaries Pa., still stands, and received an exten- Rex Glass and sive renovation in 2000-2001. “We’re has employees who have reached their Co. Celebrates 50 Years looking at some additional stores; we 20- and 25-year landmarks with the Rex Glass and Mirror Co. Inc., estab- have two right now,” Arnold says. company, and new employees join the lished in 1958, is celebrating 50 years of As a matter of fact, Rex Glass was rec- company continually. “We don’t have a lot serving the Greater Pittsburgh market ognized in 2007 by the Inc. 5000 group of turnover but our growth has really with an array of glass products and as one of America’s fastest growing com- services. The company has held various panies. As Arnold notes, the company continued on page 24 The BIG Opportunity in Glass Restoration

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22 USGlass, Metal & Glazing | June 2008 www.usglassmag.com Powerful Software for Shower Enclosure Manufacturers and Their Dealers

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United States  United Kingdom  France  Australia  New Zealand CompanyNews continued

spurted in the last 20 years,” he says. “A lot has happened this year.” building consumer confidence,” he says. In addition, in the last six months the Although its focus may be on em- “Dedicated customer service, coupled company was listed by the Pittsburgh ployees during its semicentennial cele- with quality products is our formula.” Post-Gazette as one of the Top 50 Best brations, company president Don ❙❙➤ www.rexglass.com Places to Work for companies under 50 Rectenwald Jr. says the company’s suc- employees, making 50 the big number cess is due to its customers. associations for this glass company. As Arnold says, “The foundation of our success is WGA Scholarship to be Awarded in Honor of Sound Glass Sales In honor of Tacoma, Wash.-based Sound Glass Sales’ 25th anniversary, Owen Lubin, vice president of National Glass Industries, has donated $500 to the Washington Glass Association (WGA) Scholarship Fund. National Glass Industries, a fabrica- tor with facilities in Woodinville, Wash., has been a vendor to Sound Glass for more than 20 years and, as Lubin notes, “I watched them grow from their orig- inal small shop. [Chief executive officer Warren Willougby] has just made some great decisions and now he’s listed in the Big Book of Lists there as one of the top glazing contractors in the country” (see March 2008 USGlass, page 36). Lubin adds, “It’s quite a celebration for Sound Glass.” Although Sound Glass did not have Window Shims in Color plans to celebrate the occasion, Lubin said he was motivated to do something from Artus. special for the company. “They didn’t want anything for them- The Color Tells the Thickness. selves and I thought this would be a good way to at least honor them and have someone benefit from it,” Lubin says. Designed for the glass and construction industries, Artus U-shaped, Shortly after WGA’s announcement about the scholarship in honor of structural shims provide accurate leveling and alignment, and come Sound Glass, another $500 scholarship in three standard thicknesses, each with its own color for exact was gifted in honor of Sound Glass, this time from an anonymous donor. thickness identification: Blue-1/16”, Red-1/8”, Black-1/4”. Light in ❙❙➤ www.wg-a.org weight yet durably strong, they withstand tons of compressive force. briefly ... Insulpane of Connecticut in Ham- Artus Corporation den, Conn., has achieved PPG certifi- P.O. Box 511, Dept. USG, Englewood, NJ 07631 cation for Solarban products. PPG Tel: (201) 568-1000, Fax: (201) 568-8865 Certified Fabricator Program E-mail: [email protected] (PPG/CFP) involves a select group of Web: www.artuscorp.com glass fabricators who participate in a rigorous training program on the pro- cessing of PPG’s glass products. ■

24 USGlass, Metal & Glazing | June 2008 www.usglassmag.com

Distribution&Production

YKK AP America Nears Completion of $36 Million Expansion

KK AP America Inc. has added ing and casting machine. “We’re the 250,000 square feet to its facility only ones in the USA that do it our- Y in Dublin, Ga., bringing its exist- selves,” Stepe says. “We actually start ing footprint on the site to just over one with the raw aluminum and we control million square feet of manufacturing our own alloys.” space. The company has invested ap- To keep in line with the company’s proximately $36 million into Phase II of goal of energy savings and reduced its expansion (see May 2007 USGlass, emissions, the new machine features page 22, for information on Phase I), and regenerative burners that take exhaust already has set plans to invest an addi- gas and reuse it for the melting. tional $30-$40 million by 2010 for ini- The company also has added a sec- With Phase II of its expansion tiatives to further increase capacity, as ond high-performance fluorocarbon complete, YKK’s facility covers more well as to enhance quality, reduce energy paint line. The new computer-con- than one million square feet. consumption and reduce emissions. trolled line is a continuous flow, “three- Many of the new machines pur- coat one-bake” line. “It helps deliver a tomation in its lines. Stepe explains that chased for the expansion went into pro- higher consistency on the quality,” the facility recently has deployed an au- duction in mid-May. Among the new Stepe says. tomated custom door line. “We’re really equipment brought into the plant are In addition, a third extrusion press starting to move on to a lot more au- three highlights, says Oliver Stepe, sen- has been added to increase efficiency. tomation in aluminum door and win- ior vice president of YKK. With regard to efficiency, the com- dow production,” he says. “Where these First is the addition of a second melt- pany is also aiming at increasing au- types of machines are really headed is integrated and connected to the order- entry systems. What can be projected in the future is that a customer can do an estimate, turn it into a quote online RFID Helps Viracon themselves and that will eventually run right into the machinery itself.” Monitor Orders Despite the trend toward automation, iracon, headquartered in Owatonna, Minn., is installing radio frequency the large amount of space that has been identification (RFID) solutions to track, monitor and manage all glass added to the facility begs the hiring of Vcarriers throughout its manufacturing facilities. additional employees. RFID products are able to locate and monitor assets and people over stan- “It’s projected that this whole de- dard Wi-Fi networks, to improve and automate business processes. Since im- ployment could add up to 200 jobs by plementing a pilot program of the asset-tracking solution late last year, the 2010,” Stepe says. architectural glass fabricator has been able to reduce search time for glass With the expansion nearly complete, carriers, eliminate lost carriers and reduce manual tracking of expedited or- Stepe expects that the additional ca- ders. Based on these results the company is now moving to a full installation. pacity will help improve YKK’s ability Tags mounted on more than 5,000 glass carriers communicate over a Wi-Fi to offer aluminum products quickly. network and relay status and location as the carriers transport glass between “Our focus is just having the shortest cutting, tempering and lamination stations. Software maps and displays their -time and the best on-time deliv- location and enables workers to search for specific customer orders and see ery,” he says. “The only way you’re going where they are in the production process. The information is integrated into the to gain market share in a down market inventory management system, keeping the location and status of glass car- is to be better than the next guy, so riers up-to-date for inventory purposes. that’s what we’re trying to do.” ❙❙➤ www.viracon.com ❙❙➤ www.ykkap.com ■

26 USGlass, Metal & Glazing | June 2008 www.usglassmag.com RACING AHEAD, STRENGTHENING THE LEAD.

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Going for Green Does Make A Difference, New Studies Say

wo recently released studies, one non-LEED certified buildings in terms the “business case” for green buildings by the New Buildings Institute of energy use. The study also demon- as financially sound investments. T(NBI) and one by CoStar Group, strates that there is a correlation be- The group analyzed more than 1,300 have validated what the green building tween increasing levels of LEED LEED-certified and ENERGY STAR build- community has known all along: third- certification and increased energy sav- ings representing about 351 million party-certified buildings outperform ings. Gold and Platinum LEED certified square feet in CoStar’s commercial their conventional counterparts across buildings have average energy savings property database of roughly 44 billion a wide variety of metrics, including en- approaching 50 percent. Buildings that square feet, and assessed those build- ergy savings, occupancy rates, sale have earned the ENERGY STAR label use ings against non-green properties with price and rental rates. an average of almost 40-percent less en- similar size, location, class, tenancy and The NBI study indicates that new ergy than average buildings, and emit year-built characteristics to generate buildings certified under the U.S. Green 35-percent less carbon. But beyond the the results. The NBI study was funded Building Council’s (USGBC) LEED cer- obvious implications of reduced energy by USGBC with support from the U.S. tification system are, on average, per- use and reduced carbon emissions, the Environmental Protection Agency. forming 25-30 percent better than results from both studies strengthen ❙❙➤ www.usgbc.org ■

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1. Please check the ONE category that BEST describes the business MY BUSINESS IS ENGAGED IN THE activity of your company: GLASS, METAL AND/OR GLASS-METAL 1000 Fabricator 1100 Manufacturer PRODUCTS AND SERVICES FIELD. 2000 Contract Glazier/ 3000 Distributor/Wholesaler YES NO Glazing Subcontractor 3100 Architect/Specifier 5000 Services to the field 4000 Retailer/Dealer Check here to also subscribe to the 6000 Other (please specify): ______free, daily USGlass e-mail newsletter, USGlass News Network (USGNN). 2. Please check ALL the products or services your company buys/sells: C Flat/Fabricated Glass F Architectural Metals I WOULD LIKE TO RECEIVE MY D Windows/Window Hardware E Doors/Door Hardware SUBSCRIPTION IN THE FORM OF: G Bent, Etched, Beveled Glass H Machinery & Equipment I Insulating Glass J Plastic/Glazing Alternatives PRINT DIGITAL K Storefronts/Curtainwall L Sealants/Adhesives 3. Please check ALL the types of work M Glaziers’ Hardware, Tools N Shower Door/Tub Enclosures your company performs: O /Mirror Products P Coating/Tinting/Film C Commercial R Residential Q Other (please describe): ______A Automotive Other 4. Number of employees at this location: 5. What other publications do you receive: A 1-4 B 5-9 C 10-19 B Glass Digest A Glass Magazine C Neither D 20-49 E 50-99 F 100+ 6. Please check all the organizations that you are a member of: A AAMA B GANA C NGA D AGA E IGMA

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28 USGlass, Metal & Glazing | June 2008 www.usglassmag.com ™™

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Corporate Pdc Glass & Pdc of Mid- Louisville Tempered Headquarters Metal Services Michigan Tempering Glass Inc. 10200 Forest Green Blvd. Cheswick, PA Plymouth, MI Columbus, OH Louisville, KY Atlanta, GA Louisville, KY 40223 800-232-9050 800-752-3522 800-486-6648 800-228-4893 800-229-2882

© 2008 United Glass Corporation FinancialFlash

NASDAQ Celebrates 25 Years of APOG Listing

inneapolis-based Apogee Enterprises Inc. chair- a year ago, while net earn- man and chief executive officer Russell Huffer ings were $1.67 per share, Mpresided over the NASDAQ Stock Market opening compared to $1.12 per bell ceremony on May 7 to celebrate the company’s 25-year share last year. listing anniversary on NASDAQ and to recognize Apogee’s For the fourth quarter of two consecutive years of record earnings. fiscal year 2008 specifi- “It was exciting and fun,” Huffer says. “And to have the recog- cally, the company’s rev- Apogee chief financial officer nition for Apogee and its achievements was very special.” enues of $243.3 million Jim Porter (right) and director of As far as those “record earnings,” the company’s recently showed a 18-percent in- investor relations Mary Ann released fiscal 2008 full-year earnings showed a 13-percent crease from the prior-year Jackson joined CEO Russell increase in revenues to $881.8 million. Earnings from its con- period. Net earnings, in- Huffer (center) at the NASDAQ tinuing operations were $1.49 per share, up 33-percent from cluding discontinued op- opening bell ceremony on May 7. Snapshot: Apogee Enterprises Inc. Architectural Glass Segment Information (Unaudited; dollar amounts in thousands) 13 Weeks 13 Weeks 52 Weeks 53 Weeks Ended 3/1/08 Ended 3/3/07 % Change Ended 3/1/08 Ended 3/3/07 % Change Sales $223,374 $184,312 21 $798,819 $694,888 15 Operating income (loss) 19,853 12,120 64 53,549 40,323 33 Consolidated Statement of Income (Unaudited; dollar amounts in thousands, except for per share amounts) 52 Weeks 53 Weeks 13 Weeks 13 Weeks Ended 3/1/08 Ended 3/3/07 % Change Ended 3/1/08 Ended 3/3/07 % Change Net sales $881,809 $778,847 13 $243,276 $206,202 18 Cost of goods sold 696,659 630,433 10 188,091 165,971 13 Gross profit 185,150 148,414 25 55,185 40,231 37 Selling, general and administrative expenses 118,691 100,689 18 32,735 26,676 23 Operating income 66,459 47,725 39 22,450 13,555 66 Interest income 972 1,024 -5 262 201 30 Interest expense 2,485 2,652 -6 898 354 154 Other income (expense), net 128 (22) N/M 47 (7) N/M Equity in (loss) income of affiliated companies (2,772) 2,724 N/M (281) 361 N/M Earnings from continuing operations before income taxes and other items below 62,302 48,799 28 21,580 13,756 57 Income taxes 19,132 17,147 12 7,487 4,518 66 Earnings from continuing operations 43,170 31,652 36 14,093 9,238 53 Earnings from discontinued operations 5,381 1 N/M 292 437 -33 Net earnings 48,551 31,653 53 14,385 9,675 49

30 USGlass, Metal & Glazing | June 2008 www.usglassmag.com erations, were $0.50 per share versus $0.34 per share in the prior-year period. The architectural glass segment saw increases as well, for both the quarter and the year (see chart on page 30). “As we enter fiscal 2009, we are positioned for continued strong growth for our architectural segment,” Huffer says. “We started the new year with our highest architectural backlog ever: $510.9 million. We have strong visibility for fiscal 2009 and into fiscal 2010 due to our backlog, project commit- ments, strong bidding activity and the construction levels and green building trends in markets we serve.” Approximately $368 million, or 72 percent, of that seg- ment’s backlog is to be delivered in fiscal 2009, and approx- imately $125 million, or 25 percent, in fiscal 2010. ❙❙➤ www.apog.com ■

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www.usglassmag.com June 2008 | USGlass, Metal & Glazing 31 DearUSG

IGMA Director Issues fication program (PCP) ballot. At this from NFRC programs are heralded as Statement about NFRC past meeting, Gary Curtis, chair of the defenders of the “public good.” Dear USGlass: CMA ratings subcommittee cited this as It’s enough to make one want to A number of industry representa- a success for the program. However, in- stand up and say, “The emperor has no tives decided not to respond the Na- dustry member Rich Biscoe of Architec- clothes.” tional Fenestration tural Testing Inc. corrected Gary, noting Margaret Webb Rating Council’s that many of the members of the indus- IGMA Executive Director (NFRC) most re- try, including the trade associations, cent round of bal- have publicly stated that they do not sup- In a Perfect World lots on the port the system and have intentionally Dear USGlass: Component Mod- not submitted ballots. I agree with opin- I would like to comment on “pay eling Approach ions Rich expressed at the meeting: a when paid” (see February 2008 USGlass, (CMA) program, lack of negative ballots should not be page 60). letting NFRC construed as a measure of success. A subcontractor who agrees to this can- know that our Rather, it is a measure of the lack of sup- not possibly stay in business if he tells his reason for not port by the commercial industry for the suppliers: “You get paid when I get paid.” submitting bal- program and a sad statement on the Subcontractors rely on their suppliers and lots was NFRC’s NFRC process. It appears that NFRC is must pay promptly after delivery of ma- lack of respon- poised to finalize its CMA program by terials or services. The alternative is that siveness to the industry (see April 2008 January 2009 even without the support the suppliers will stop deliveries. USGlass, page 16). of the industry. Whether the program In business it must be the buyer’s re- I, and others in the industry, have will be successful remains to be seen. sponsibility to pay for goods and serv- been trying to work with NFRC for What benefit will the program serve if ices received. From time to time, I have some time but have met with a lack of the industry ignores it, just as they have walked away from contractors insisting success in attempting to influence ignored the present site-built program? on the clause. Sometimes it was deleted. NFRC’s CMA program to satisfactorily NFRC was created 17 years ago to ad- Sometimes I “buckled under.” It’s not a address the needs and requirements of dress problems in reporting thermal perfect world. the commercial industry. While the performance values most of which were Regards, NFRC membership has voted repeat- laid at the doorstep of seemingly “fraud- Helmut Guenschel edly on the same issues supporting pro- ulent” manufacturers. This underlying Helmut Guenschel Inc. posals from the organizations tone of unjustified mistrust of manu- Baltimore representing the commercial industry, facturers continues today. All stakehold- it’s my opinion that the final results ers that attend the NFRC meetings have Pointing Out More Options have not reflected the consensus of conflicts of interest; many times these Dear USGlass: NFRC’s total membership—specifi- interests are diametrically opposed. The Regarding Dez Farnady’s column in cally the commercial side. Items such as existence of conflicts is not surprising the October 2007 edition of USGlass spacer systems, development of addi- or even a “bad” thing. What is surpris- (see October 2007 USGlass, page 8), I tional libraries and sub-assemblies, ing is that no one seems to think it im- would like to point out the availability oversight of the manufacturer approved portant enough to point out clear of 10-mm “Sunergy” Green and Azure calculation entity (ACE) and lack of conflicts or question proposals that are manufactured by AGC Flat Glass Eu- streamlining the process have all been of benefit only to the proponent. Polite- rope. “Sunergy” is a pyrolitic low-re- incorporated into the program and the ness appears to take precedence over flectance, low-E glass even better suited software under development against naming conflicts when you see them. It’s to the application being discussed in the wishes of many individuals in the interesting and discouraging to me to Mr. Farnady’s article—high light trans- industry. One of the more contentious attend an NFRC meeting as a represen- mission with excellent shading and items is the development of frame tative of manufacturers, yet feel mar- thermal properties. grouping rules that have been returned ginalized because we support a Alan Hunter to the task group for re-development. cost-effective, streamlined program, Export Sales Manager, AGC Flat There were three negative ballots sub- while it appears to me that other stake- Glass North America mitted on the recent CMA product certi- holder groups that financially benefit General Manager, AMA Glass Corp. ■

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Ashton Industrial - England tel: 01144 1279 624810 www.ashton-industrial.com IndustryOutlook Steady Growth in Glass Manufacturing Refractories Predicted

emand for refactory products Glass Refractory Market in the United States is ex- Item 1996 2001 2006 2011 2016 Dpected to accelerate through Glass Refractory 2011 and reach $2.5 billion, accord- 130 136 133 140 145 ing to a recent report from the Free- Demand (mil $) donia Group, a Cleveland-based $/ton 703 777 858 933 1,000 industry market research firm. Nonmetallic mineral markets, in- Source: The Freedonia Group, Inc. cluding glass and ceramic production, are expected to show the biggest glass furnaces have reached 15 years for bricks and shapes is expected to growth. Refractories are used in glass- in some instances, although this can advance more rapidly than for mono- making operations, in furnaces that depend on the types of glass pro- lithics among refractory forms—as pre- perform , melting and shap- duced in the furnace. To help increase formed shapes are increasingly ing processes. furnace life, a number of glass manu- utilized due to performance advan- According to the report, the use of facturers now undertake a “hot repair” tages such as reduced heat-up time— high-quality refractories has length- of the furnace, whereby monolithics demand for monolithic bonding and ened the life of glass furnaces and de- are used to protect the bricks and seal other mortars is projected to grow at creased refractory consumption per cracks in between furnace rebuilds. an above-average pace. unit of glass produced. Life spans of While the report predicts that demand ❙❙➤ www.freedoniagroup.com Good News Buried in Construction Spending Report, AGC Says

onresidential construction Contractors of America (AGC). Simon- total spending down by 1.1 percent for spending rose an impres- son was commenting on the March the month and 3.4 percent for the “Nsive 1.3 percent in March construction spending figures re- year. Yet nearly every category of non- and 12 percent compared to March leased by the Census Bureau on May residential spending continued to ex- 2007,” reports Ken Simonson, chief 1 (see chart below). “The housing ceed year-ago levels.” economist for the Associated General slump buried this news by dragging According to Simonson, “Estimates for nonresidential spending in Value of Construction Put in Place in the United States January and February were each Seasonally Adjusted Annual Rate revised up, suggesting that gross Percent change domestic product (GDP) may Type of Mar. Feb. Jan. Mar. from Mar. 2007 have grown a little more in the Construction 2008p 2008r 2008r 2007 Feb. Mar. first quarter than the Bureau of 2008 2007 Economic Analysis (BEA) said …” Residential 451,424 473,328 472,686 562,214 -4.6 -19.7 BEA reported in May that real (net Nonresidential 672,106 663,188 659,681 601,433 1.3 11.8 of inflation) GDP grew 0.6 per- Lodging 36,161 34,399 32,780 25,907 5.1 39.6 cent, the same as in the fourth quarter of 2007. Office 70,795 69,833 69,545 61,934 1.4 14.3 Among the biggest challenge Commercial 84,806 85,656 84,329 83,984 -1.0 1.0 nonresidential construction will Healthcare 47,084 46,356 45,422 44,279 1.6 6.3 face, Simonson says, is the con- Educational 102,403 102,123 102,500 93,186 0.3 9.9 tinuing rise in material costs, in- Religious 6,495 6,707 6,974 7,637 -3.2 -15.0 cluding costs of steel, aluminum Manufacturing 46,140 45,539 45,634 35,288 1.3 30.8 and copper. Source: U.S. Census Bureau (Millions of dollars. ) ❙❙➤ www.agc.org ■

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Matelux: When Elegance is Everything! Flat Glass North America ©2008 AGC. All rights reserved. Talking Shop With Ted Hathaway, CEO of Oldcastle Glass

n many ways, Ted Hathaway is larger than life. The 53-year-old chief executive officer (CEO) of Oldcastle Glass® has a reputation for getting results, eliciting stellar business performance, and making impeccable Iacquisition choices—all combined with a great appreciation for the artistry of design. He also has a repu- tation as a “behind-the-scenes” person, who has never sought nor accepted the media spotlight. Were that spotlight to shine on him, however, it would cast an impressive shadow. Hathaway holds a master’s degree in business administration with honors from Columbia University’s Business School and a bachelor’s degree in economics from Connecticut College. He started his career as a commercial banker with Bankers Trust and later worked for a leverage buyout firm. In 1987, he joined Oldcastle Inc.® as its vice president of de- velopment. Within three years, he led the $100 million acquisition of HGP Industries and Oldcastle Glass was born. During the next ten years, he added more than 25 companies to the mix in an acquisition frenzy that left Oldcastle one of the top glass fabricators in the country. Oldcastle Glass currently has 75 locations in 26 U.S. states and four Canadian provinces. It employs nearly 7,000 people. Today, Hathaway serves as CEO of Old- castle Glass, having been promoted from chief operating officer in 2000. In addition to his work, Hathaway participates in many philanthropic ventures. He is a member of the board of trustees of New York’s Museum of Arts and Design, which sits diagonally across from the company’s Manhattan offices. The newly redesigned and renovated structure, to which Oldcastle Glass donated more than $1 million in glass, is scheduled to re-open in September. Hathaway visits New York often, but makes his home in Pacific Palisades, Calif., where he is raising his two children. Oldcastle Glass is owned by Oldcastle Inc., the North American arm of the Dublin-based CRH plc, one of the world’s largest building products and materials companies. Oldcastle Inc. operations include more than 1,700 locations in 50 states and four Canadian provinces. Originally a reluctant inter- view subject, Hathaway was gracious when we sat down in early March to talk about his career, the industry and the rapid growth he has led. —Debra Levy

Ted Hathaway in his New York offices with a scale model of the renovated New York Museum of Arts and Design constructed entirely of LEGOs®. Q: Let’s start at the beginning with your the private sector. That’s rather atypical. you grow up on the East Coast and then name. Your actual given name is Edwin. There must have been some impetus to you go to the West Coast, it’s a very dif- And, unless I am missing something, Ted incite you to move. Was there something ferent environment. It’s a freer environ- is not a normal derivative of Edwin. Is that told you banking was not for you? ment and it is a more entrepreneurial there a story behind how that nickname A: Well, I wanted an MBA; the bank environment in some respects. Nowa- came about? provided me with a leave of absence, days so many New Yorkers are there, it’s A: You would have to check with my provided me with benefit continuance probably the same environment. mother. She has departed, though … I and allowed all my retirement plans to So, I moved to the West Coast in 1986, don’t really know what the genesis of continue in full force. So I went back to and I actually worked for a New York that was. It’s just a nickname. Columbia. In the course of going there Stock Exchange company that was try- for two years, I decided to explore other ing to diversify its product line. It’s a Q: Then let’s talk about your youth. I aspects of finance. So I left Bankers company called Kerr Glass, probably understand that you are Connecticut- Trust and joined what was called, in best known for its home canning prod- born and bred. Where in Connecticut are those days, a leverage buy-out firm. ucts. It actually had a dominant posi- you from? Today, they are referred to as private eq- tion in the market of glass containers A: I spent a fair bit of time in Westport, uity firms. Then I spent a couple of used for food products. but was born in Waterbury. I spent my years there doing deals. formative years in Watertown. Q: Did you work directly for Kerr? Q: Were you there through the whole A: I went to work for the CEO and was Q: And then you went to school here [in “Barbarians at the Gate” era? given the task of identifying diversifi- New York City], correct? A: Yes, through that and Gibson Greet- cation opportunities in packaging. My A: I went to undergraduate school in ing and a number of other high-profile first idea came about while I was walk- Connecticut, and then I went on to get deals, but we ourselves didn’t do the ing up and down the aisle of a nearby my MBA from Columbia University high-profile deals. We did the simpler grocery store looking for food products here in New York. deals. That’s where I became intrigued that were packaged in plastic. I came with the idea of doing acquisitions. I had across Mott’s Applesauce, and I turned Q: I understand that you went into done a number of acquisitions and was the package over and it said “Rampart banking after that. sort of part of the senior team. From Packaging.” At that time, chemistry was A: Yes, I started out as a commercial there, I moved to the West Coast in 1986. changing and you could package food lending officer for Bankers Trust Com- in what was called barrier plastics. Bar- pany. I went through its credit-training Q: What led you to make that move? rier plastics prevented oxygen from de- program where they hired a group of A: Just a change. I wanted a change of fusing through the plastic and causing trainees and paid us full salaries to go pace and wanted to try a different part bacteria to grow. This was a novel prod- back to school. So, we all spent a year of the country. uct. I mean, we are talking the 1980s. down at One Bankers Trust Plaza, which So, I went and visited Rampart Pack- is now the Deutsche Bank Building that Q: You couldn’t get a much more differ- aging, which was based in Williamsburg, was damaged in the 9/11 attack. ent pace than going from New York to Va. We were able to make a connection. California. Did you have culture shock We had had a tremendous relationship Q: So Bankers Trust paid you to go back when you first got there? with Kraft and a number of other food to school? A: Well, I did, actually. A lot of my New companies, and now here was this small A: Well, they brought in a group of York friends were concerned that I fledgling company out of Williamsburg, business school professors to teach us would stop reading books and … Va., trying to make its way on its own. We business and credit analysis. So, we all had a very good initial meeting, and got paid gargantuan salaries basically Q: … go look at the water every day? when I asked their CEO if we could pur- to study for a year. And then, when you A: There was a sense (there probably sue this, he paused and said, “Well, I graduated from the program, you were still is somewhat) that people on the need to talk to our parent company.” I placed within various departments of West Coast are not as literate or as in- said, “Well, I didn’t notice on the D&B the bank. It was their effort to groom tellectually curious as they are in the that you had a parent company,” and he and train people. East. It’s not true, by the way. But when said, “Well, we do.” And I asked, “Who I sent my friends a change of address, a might that be?” and he said, “it’s Shell Oil.” Q: I don’t know of too many people who lot of them wrote back and told me to have made a jump from banking back to keep reading books. But you know, if continued on page 38

www.usglassmag.com June 2008 | USGlass, Metal & Glazing 37 Talking Shop continued from page 37

Q: Quite a surprise, I’m sure. He wanted to sell it to us. I was asked have gotten away that you wish hadn’t A: So, we actually had some very high- to go and evaluate the deal. I was in- over the years? Do you look back and say level discussions with Shell Oil to see if trigued with the glass business. It’s a lit- ‘well gee, I wish we’d gotten that one?’ there might be any opportunity to do a tle more dynamic than the aggregates A: Very few actually. And the few that joint venture. Those discussions didn’t business just because it has more have gotten away, in hindsight, have really lead into anything, but after that breadth in terms of competitors. been … I guess the phrase “when experience I decided I needed to look Irish eyes are smiling” might be appli- for something more active. I moved on Q: It definitely has more characters, I cable. Sometimes it’s knowing when from Kerr to Oldcastle Inc. would imagine. not to do a deal even though it looks A: It’s just different, not better, just dif- attractive, or even when it may have a Q: When was that? ferent. And so, after having consum- strategic fit, that’s just as important as A: In October of 1987. I have been at mated the O&W acquisition on behalf knowing when to do one. We have had Oldcastle now for some 20 years. of Oldcastle, I was intrigued with the several deals that have gone all the glass business and, through a network way down to the eleventh hour, that Q: Oldcastle Glass originally was a loose of business brokers, we became aware were submitted to the board and ap- conglomerate of HGP locations at that of HGP Industries. That was the deal I proved by the board but, in the point, wasn’t it? put my heart and soul into in 1989. eleventh hour, something came up A: Actually Oldcastle Glass didn’t exist that gave us pause and we backed in 1987. Oldcastle was then (and still is) Q: When you are doing an acquisition, away. In some instances, some of the a wholly owned subsidiary of CRH. It do you get totally focused and driven to sellers decided they didn’t want to sell. was very modest in its scale and scope. the point where you can’t focus on any- For a transaction to work, both par- It was focused principally on what we thing else until it’s done? ties have to want it to work. If some- would call heavy-side construction ma- A: I think you do get focused, yes. You body changes his mind, be it buyer or terials—aggregates and asphalt and can get preoccupied to a degree, be- seller, there is no harm and no foul in concrete products. cause it’s an opportunity to grow your saying “I changed my mind.” business strategically and because not Q: So in what capacity did you go to all acquisitions are the same. So when Q: That’s interesting because I talked to work for Oldcastle Inc.? you find one you like, you want to con- a lot people in preparation for this inter- A: Doing acquisitions. summate it, you want to do every- view and a common theme I heard over thing you can, within reason, to make and over again was that “Ted will tell Q: Were you reporting to a management sure you are able to secure it and you he doesn’t know glass.” But don’t you team here in the States, or were you re- make it a success. have to know an awful lot about the porting straight to Dublin? glass business to pick off the companies A: I was working for the CEO of North Q: It must feel wonderful; it must feel that you have? I think it’s pretty common America, a gentleman named Don like winning the World Series when you knowledge in the industry that most peo- Godson. I suppose my first significant finally close the deal. ple are extremely impressed with the deal was the acquisition of HGP Indus- A: Actually, it feels terrible. No, it does- quality of the companies that have been tries, which we closed on April 4, 1990. n’t feel terrible. Strike that. It’s easy to acquired by Oldcastle Glass. Oldcastle Inc. became interested in the get the deal done; it’s a lot harder to in- A: [Laughing] Well, first of all, I know glass business because we had an op- tegrate it and to honor the promises you a fair bit about glass … portunity to buy a company up in have made to the board of directors in Everett, Wash., called O&W Glass. terms of a return on investment. Q: Okay, good, we can dispel that myth. Really, the hard work begins the day A: Obviously if you look at our strat- Q: Oh, sure, I remember them. that you close the deal when you actu- egy, it’s not all that complicated. We A: O&W Glass was founded by John ally own it. tried to identify the best acquisitions in Schack. Schack had already sold Old- markets where we didn’t have the pres- castle Inc. a number of precast busi- Q: So, it’s almost like the candidate who ence. Let’s start from the beginning nesses. In fact, in the 1970s, he had wins an election and turns to his staff with HGP. HGP had roughly ten loca- sold Oldcastle Inc. a company called and says “now what do we do?” tions, sales of about $75 million a year. Utility Vault. And then, in the ’80s, he A: In a positive way, yes. It’s not a drag. And it became a cornerstone, a plat- was bored and he decided to start up a The real hard work is not necessarily form, for our growth. It was a radical glass fabrication plant in Everett, Wash. getting the deal done as much as it is departure for Oldcastle Inc. and CRH After he got it up and running, and making the deal a success. because it was a building product that after it was highly profitable, he con- was very different from anything they tacted us. Q: Are there a couple [of deals] that had contemplated.

38 USGlass, Metal & Glazing | June 2008 www.usglassmag.com There are quite a few capable and very successful companies that are very good at manufacturing float glass. We would not see that as a logical nor plausible strategic direction for us.

Hunter Glass, Jack Hunter’s business, in Q: Do you feel the same way about Oklahoma. When we acquired United metals? Tempering Systems in November of A: Well, I think there is a huge potential 1990, Jim Avanzini, who was a princi- for us in aluminum glazing systems, ab- ple in that business, joined us. He has solutely. Yes. continued to stay with us. Today, he’s one of my senior team members. He’s a Q: Can you tell me a little bit about the group president. Vistawall deal? It is so brilliant, our read- Now at the time of sale, Jim was one ers would enjoy knowing how that was of five shareholders of United Temper- put together. Q: And I’m surprised to see that Oldcastle ing Systems. So he easily could have A: We had Vistawall on our acquisition Inc. really doesn’t have glass holdings in taken his chips and gone somewhere list for years. In April 2006, I wrote a let- other countries. Is there a reason for that? else. He decided to stay. I’d say he ter to Lance Hockridge, who was the A: It’s not for lack of interest. But the stayed for the past 20 years because he CEO of North America [for BlueScope]. structure of the industry is very different enjoys his work and he’s enjoyed being I just wanted to meet him and get to in other countries. In Europe it’s pretty part of our management team. We are know him and discuss if there was any much downstream, all the way through. a different type of acquirer. We provide opportunity to consider Vistawall’s di- a different culture and a different envi- vestiture, and so we had a couple of Q: There is a lot of speculation about ronment for people. And I think that’s meetings. In December of that year, we whether or not Oldcastle Glass either will why we have been so successful. were notified that the business was move up to float manufacturing, or down The other side of it is that every time going to be divested and it was going to toward actual installation in the future. you buy a business, you learn things be handled by an investment banker, so A: Well, I think both of those are non- that you didn’t know. And even in our it was a competitive auction. There were starters for us. We have no interest in most recent glass acquisition in 2004— quite a few bidders; it was hotly con- being a float glass manufacturer. I we bought The Floral Group—not only tested. It was a very, very desirable piece think part of the strategy is, as Porter did we get a great business, but we of business, and there were many would say, knowing what to do and found some things that Chuck Ka- prospective buyers. what not to do. And our core compe- planek was doing particularly well. We tence, for lack of a better word, is what now have incorporated these through- Q: And you won. we do today. It isn’t to get into float out the organization … so, the door A: We persevered. Vistawall is a phe- glass manufacturing. There are quite swings both ways. That’s been one of nomenal business. It’s got great people. a few capable and very successful the keys to our success. It’s got a national footprint. If you like companies that are very good at man- to look at the map [unfurls a map of ufacturing float glass. We would not Q: Are there any more quality acquisi- Oldcastle Glass and Vistawall locations], see that as a logical nor plausible tion targets left out there in the glass you’ll see it gave us the ability to really strategic direction for us. And, to an- arena? touch every customer in every metro- swer the other question, moving A: I think there are a few. politan statistical area in North Amer- downstream, we have no interest in ica. HGP was the cornerstone of our doing that. We are very happy with the Q: Just a few? architectural glass strategy. In a similar position we are in today. A: There are a couple that do a great job, sense, Vistawall becomes the corner- I think we offer a unique culture have great customers, have a great repu- stone of our architectural aluminum where you can sell your business and tation and would complement our ge- glazing system strategy. still have an opportunity to run your ography. I don’t think we are going to do business. I mean, one of our first ac- anything in Montana in the near future, Q: How is the integration going? quisitions after HGP was a company up but I wouldn’t be surprised if, depend- A: Excellent, excellent. A lot of the in- in Vancouver, Wash., called United ing on the opportunity, we would con- tegration is underway. The Vistawall ac- Tempering Systems. It had been started tinue to grow through an acquisition in by some of the former shareholders of glass in major metropolitan markets. continued on page 40

www.usglassmag.com June 2008 | USGlass, Metal & Glazing 39 Talking Shop continued from page 39 quisition performed brilliantly in its what Jim did with Viracon … it’s a A: It’s not quite that simple. The concept first six months. They are an excep- similar model. is that they fit within. For example, we tional group of managers who know bought a business called Southwest Alu- their business very, very well. What’s ex- Q: I know you have developed a propri- minum Systems in Chandler, Ariz., in citing for us is the synergies that we etary glass jointly with PPG … 2003. That business is now going to be- have discovered. There are some addi- A: Our proprietary product is called come part of Vistawall, and the gentle- tional, what I call “knock-on synergies,” SunGlass™, yes. man running that operation fits naturally which are very, very exciting. within the Vistawall management team. Q: Such proprietary development is a Q: Any you would want to share? very unusual strategy. Can you explain Q: The Antamex acquisition was con- A: Well, I think people make it happen. to me the reasons for providing such sidered an outstanding move. Can you If you look at the map, you’ll see the products? explain how that came about? Vistawall locations and the glass loca- A: We are a very, very compelling chan- A: Well, the Antamex acquisition was tions. It looks like someone was fol- nel partner. People recognize that. They to give us a leading position in curtain- lowing someone else around the see value in partnering with us, and I wall design and engineering because country. We really have tremendous use the word “partner” in a very limited that’s where we would like to make our local connections. way. Anything we have done with our mark as innovators. So Antamex is part strategic suppliers, we have done on a of that strategy. Q: That begs this question: do you fore- very limited basis. see a day when your glass and metal op- We launched a product years ago Q: Have you noticed how Apogee seems erations are located in the same place? called StormGlass™ and that was a part- to be following Oldcastle’s lead ... in the A: Not really, no. I think they are very nership with a supplier that provided us case of their recent acquisition of Tubelite? different businesses with very different with an interlayer. This allowed us to A: I don’t know if you can say they are processes. I think it would be a mistake manufacture the best hurricane product following or leading. I have a great deal of to put them together. The Vistawall or- on the market at the time. Now, we did- respect for Apogee and for Russ Huffer’s ganization is very, very good at archi- n’t have an exclusive arrangement for- leadership. You know, they had a presence tectural aluminum systems, both ever. We had a limited period of in architectural windows well before us. manufacturing them and selling them. exclusivity and then others in the indus- They had a presence in finishing—the And the glass folks are very, very good try were permitted to buy that product. Linetec operation—before us. Obviously, at service and processing and manu- We are just interested in differentiat- Viracon is a major player in architectural facturing architectural glass products. ing ourselves. Where we can find an op- glass, so I’m not sure whether they are fol- Many times companies think you portunity to work with a supplier that lowing or leading. I do think everybody should put them all together, but they is interested in leveraging our channel, is trying to figure out how to approach have different personalities, and they do it’s a win-win. When Apple launched the next decade, though. better working cooperatively. iPhone, it had to choose a service provider. It chose Cingular/AT&T. Apple Q: Do you think it’s possible for the few Q: So many other people would say, ‘for was looking for the best partner to independent glass fabricators and the re- the sake of economy and efficiency, we launch its product. It’s analogous to gionalized aluminum supplier to sur- have got to put these together,’ but that’s what we try to suggest to our suppli- vive? It’s gotten tougher for those probably been part of what’s made Old- ers—that they should look at us a little independents to exist. What kind of ad- castle what it is, just the acknowledgment differently because we have a national vice would you give them? that ‘hey, they are different businesses and footprint in both architectural glass A: Anybody who runs his or her busi- they need to stay separate.’ and aluminum glazing systems. ness smartly will survive. We are all in- A: Years ago, before we bought HGP, terested in making a profit, and if we a friend introduced me to Jim Mar- Q: Would it be accurate to expect Old- don’t make a profit … we suffer the con- tineau. Jim was, and continues to be, a castle to have a heavy acquisition curve sequence—which ultimately is bank- visionary. I continue to be a huge fan in metals for the next three to five years? ruptcy. There are a few companies that of Jim and his vision. And Jim started A: It’s our number-one focus right now, will suffer this outcome this year; some an amazing company called Viracon. to continue to look for complementary suffered it last year. I suspect this year He had a vision and he had a purpose companies that we can bolt on—that will present new challenges to people and he was extraordinarily successful are either complementary from a geo- who aren’t focused on making a profit. in his day. Everybody is trying to graphical or product point of view. I’m not saying that if you are a small strengthen the industry and make it player, you can’t survive. If you’re more successful; make it more mean- Q: And by bolt on, you mean you can knowledgeable and smart, and you ingful. I have the utmost respect for just attach them to the existing business? know your cost, you can survive. There

40 USGlass, Metal & Glazing | June 2008 www.usglassmag.com Oldcastle and Vistawall Locations still are massive numbers of independ- ent glass fabricators today. And those numbers have grown over the years. But people who try to be all things to all people, in any industry, in any con- struction business, suffer from a lack of focus and a lack of purpose. I would tell people that, if they want to stay independent, there is nothing wrong with that. This industry is populated with very good competitors. The better the competition is, the more challenging it is for us to get better, and I think that’s a healthy environment. So, I don’t see this necessarily as a wave of consolidation that will keep independents from being able to survive. I think independents are an im- portant part of the fabric of our industry. The white dots are Oldcastle Glass the black dots are Oldcastle Glass Engineered Products (which includes some of the Vistawall locations). Q: I have noticed, too, that a number of well-respected people, such as Mary Carol Q: Okay then, let’s move on. What do claims and matching coatings or colors Witry, have come to work for you. It seems you see as some of the biggest threats to understands this. If you are a building you’ve been able to pick up a number of the glass and metal industry? What owner or developer you have to ask good people through acquisition. kinds of things keep you up nights? yourself if you want to invest in a cur- A: One of the best measures of your A: China will continue to be an in- tainwall that is fabricated and manu- success as a company is whether or not creasingly formidable competitive factured from a supplier with whom you are the most desirable employer in threat. We are already seeing that, ob- you do not have a relationship. the field. viously, in furniture. All the glass used Curtainwall is one of the critical com- in furniture is being manufactured and ponents of a building. It does much Q: That’s a good yardstick for companies fabricated in China. Standard-sized more than just close the building enve- to use. But by what measure do you con- products, such as French doors, are lope. It is involved with every aspect of sider yourself successful? What yardsticks coming to the United States with pre- performance—wind, rain and so forth. do you measure yourself against? glazed doorlites. Anything that is a You may buy based on price, but you A: To be successful you must be deliv- standard size, such as a tabletop or a will be getting what you pay for. Few ering a return on investment to your piece of furniture glass, is going to building owners want to deal with a shareholders. We have, and are proud of, come from China. In fact, the Chinese curtainwall issue five years after they our very, very strong returns. We have are now beginning to try to supply have gotten their certificate of occu- invested the capital provided to us both glass and curtainwall. These are pancy. People need to be very, very wisely. We are providing great careers major products in North America, and aware of the decisions they are making. for our people, and we are enabling our I think this is a huge threat to the in- They need to ask themselves if they are people to realize their aspirations. I dustry. If we are not careful, we will pay going to have a long-term relationship could give you a dozen people in the or- a huge price. with a company, or are they just going ganization who started at an entry-level to make their purchases a la carte, save position, and today are running very, Q: It’s always interesting to me how you a dollar or two and then wake up in a very successful businesses. can watch the specs for a job come out and couple of years with a product per- Roy Orr who joined us in 1987 as a they are so tight … tight performance, formance question. hand cutter in our Shawnee (Okla.) lo- MBE, LEED, etc., local ownership desired, cation is one such example. He came tightly honed safety plans and green plans Q: From what you are saying—and I out of a business he had owned and and then a municipality turns around hear this from other sources too—the sold, and he joined us just, I guess, to and uses Chinese curtainwall … manufacture of standardized products is give it a shot. Today, Roy is one of our A: Well, I think the question is one of moving offshore while custom product group presidents. To me, that’s what warranties. Will that firm be the next manufacturing will remain here. makes it a lot of fun—seeing people Interpane? Anyone who has bought A: Anything that’s standardized, in a di- like Roy Orr and others who can start glass from Interpane and is now deal- at a very low level and rise to the top. ing with the consequences of warranty continued on page 42

www.usglassmag.com June 2008 | USGlass, Metal & Glazing 41 Talking Shop continued from page 41

mensional sense, is going to come from Airborne and United Parcel Service all have to be careful because I am biased. the lowest-cost producer. Until China have such a bifurcated pricing struc- What fascinates me about this museum begins to consume its own manufactur- ture. They have a fuel surcharge that is there are going to be four actual ing capacity, I think China will continue fluctuates with market pricing and, artists studios where artists are going to export a vast quantity of material. every so often, they announce an in- to be in-situ doing their crafts—glass dustry-wide price increase. I think it’s blowing or working with various mate- Q: How do you work with building own- important to be able to recoup your rials. The museum is going to have a ers to educate them about this? The glass costs. Anybody in business today un- unique place for people to actually guys and the metal guys understand it. It’s derstands that. And anybody who isn’t watch and observe the craft or the art the building owners who are saying, ‘Hey, paying attention to his costs isn’t run- or the design being produced. It’s going it’s $4 less a square foot if I buy it there.’ ning a business well. If you can’t man- to open in September of this year. A: Everybody has to make their own age your costs, I don’t think you can assessments, do their own homework. manage, period. People who can’t Q: I know you have two children. What People just need to be very careful manage their costs ultimately go kinds of things do you like to do for fun, about how they come to their conclu- bankrupt. or do you have time for fun? sions, that’s all. It’s up to the individual One major threat in an industry such A: I spend a lot of time on my children. buying the product to make the pur- as ours that’s subject to inflation for float I have custody of my children on an chasing decision. There is price and glass, for sealants, for insulating glass, every-other-week basis. So, when I am there is service and then there is who is aluminum extrusions that are used to with my kids, I’m a full-time dad. My going to be there for the long haul. make insulating glass, as well as alu- daughter is fifteen and my son is thir- minum extrusions that are used to make teen. They are busy. They keep me busy. Q: Is there anything else you perceive as curtainwalls, is that all those are tied a threat on an industry-wide basis? back to a market price for raw material. Q: Do you have any hobbies outside? A: Virtually every product that we, as And if we are entering an inflationary Are you a golfer? an industry, manufacture has a signifi- period, which I think we are, there won’t A: I’m a leisure golfer. There was an ar- cant raw material cost. We are now feel- be many people left standing if people ticle in the New York Times recently ing the impact of 100+ dollar-a-barrel don’t pay attention to their costs. about the dirge of golf courses because oil on laminated glass, because PVB people just don’t have the time to spend and other interlayers are manufactured Q: You know, people in your company there. I don’t. So, I read whenever I can, from feedstocks that are oil-related. speak so highly of you, but I also occasion- principally biographies. Aluminum, too, is a global commodity ally detect a bit of fear there as well … and if the price of aluminum goes up A: Fear? Q: Are you in the middle of one right and people choose not to pass that cost now, or have you just finished one? on, I think that’s a threat. Q: Fear, yes. I don’t know whether it’s just A: I just finished the Mayflower book, Input cost inflation is a threat to the typical fear of the “big boss,” or whether and it was a bit dry. Because I travel a lot, industry. I don’t think any of us want to it’s something more than that. From your for me, a quiet weekend with my children end up like Eastern Airlines or PanAm, reaction I would guess you never get that at home is as enjoyable as any hobby. My where their inability to pass along costs feeling from people, though. son likes to hike a lot. We do a fair bit of led to their demise. Every industry has A: I like to be perceived as demanding hiking. And my daughter is a teenager … to be able to pass increases in costs along but fair. And this is a meritocracy. In But listen, there is just not that much to its customers or it doesn’t survive. our businesses, performance is trans- time anymore. I’m also in New York a parent. I don’t want anybody to be lot because there is a plethora of archi- Q: There is a lot of discussion, especially afraid. I think that’s a bad thing. People tects, developers and curtainwall con- in our pages, about that and why it is so do have to understand it’s a very, very sultants. The reason we have an office difficult to do. A number of manufactur- competitive world today. And ten years here is because this is where a number ers, including Oldcastle Glass, do have ago, markets, products were easier. In of the decision-makers are. You learn a fuel surcharges. There is some spirited every industry known to man, it gets lot by listening to your customer. debate in USGlass about this. Some peo- tougher and tougher. ple say “hey, we understand we have to Q: Great line to end with. Thank you for pay for this, but call it a price increase, Q: That’s going to be a beautiful build- your time. as opposed to the fuel surcharge.” Do you ing over there (pointing to the Museum A: Thank you. ■ have any feelings on that either way? of Arts and Design under construction). For an expanded version A: Many industries are very success- I read an interesting story about how you of this article, visit ful at managing their fuel surcharges got involved. www.usglassmag.com. and their prices. Federal Express and A: I’m on the board, so obviously you

42 USGlass, Metal & Glazing | June 2008 www.usglassmag.com GOING GREEN MEANS SAVING GREEN. VISTAVISTA WINDOW FILM HELPS CUT ENERGY COSTSCOSTS BY BLOCKINGBLOCKING MMOSTOST HARMFHARMFULUL UUVV RAYS AND SOLAR HEAT. BY REDUCING HOT AND COOL SPOTS THROUGHOUT YOUR BUILDING, VISTA ALLOWS YOU TO HELP SAVE THE ENVIRONMENT, WHILE YOU SAVE ON ENERGY BILLS.

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here’s something to be said for age. There are, of course, the adages about fine wine, good cheese and great friends improving with time, and the often-recited wisdom that age and experience go hand-in-hand. It hardly needs T to be said that, as time passes, the glass industry is improving with time, as each passing year brings ever more impressive, and high performing, products to the marketplace. And after 25 years, USGlass magazine’s Guide to New Prod- ucts is still keeping things fresh by bringing its readers the latest new products of interest to the glass and glazing industries. From glass and aluminum to finished doors and windows, and the machinery that puts it together, manufacturers have been busy across the board. So sit back, relax (perhaps with that well-aged wine and cheese mentioned above!) and peruse the next 20 pages for information on the products that will help move your company into the future.

glass substrate with a very light gray tint. fire-rated glass New Products Provide In addition to its neutral color, Crys- Improve Your Vision a Guardian from the Sun talGray offers an improved light to AGC Interedge in Sausalito, Calif., is Auburn Hills, Mich.-based Guardian’s solar gain ratio compared to stan- offering its Vision 60 System™. This SunGuard AG 50 is a low-E coating with dard blue and gray tinted float glass. 60-minute fire-rated transparent wall The technology is uninterrupted by intermediate behind the frames and uses Pyrobel® 60 glazing products allows and Quick-Frame™ or StileLite™ for high light framing. The glazing panels are sepa- transmission while reflecting infrared energy, thereby reduc- ing the heat gain for many architectural applications. The new Sun- Guard Royal Royal Blue Blue 40 com- bines low-E performance with a blue ap- just enough reflectivity to provide a crisp, pearance but does it without the cost, uniform appearance. The spectrally se- heat absorption and bluish transmit- lective coating, which allows high ted light of coatings on blue float amounts of visible light into a building glass, according to the company. It while minimizing solar heat gain, now comes in three shades: royal blue, blue comes in light silver, silver gray and green. gray and aquamarine. CrystalGray™ is a new float glass ❙❙➤ www.SunGuardGlass.com

44 USGlass, Metal & Glazing | June 2008 www.usglassmag.com 1998 2003

Vetrotech Saint-Gobain: Copper Sales (now Unaclad): Fire-rated glazing meeting New Services CPSC 16CFR1201 rated by 0.16 inches of space, which is decorative glass filled with a silicone caulking. If It Looks Like Marble, It Might Be LLD Glass ❙❙➤ www.firesafe-glass.com According to in- formation from LLD curtainwall Glass Inc. in Hous- TGP Aims for ton, the company’s Infinite Options new simulation- Utilizing the strength of steel, Steel- marble glass is Built Curtainwall™ Systems from Tech- comparable to the real thing. The col- orful and durable glass product fea- tures lively graph- ics, environmental sanitation materi- als and a low cost. Although it has a maximum size of 47.2-inches wide, the length can be extended freely. The company also is offering three-di- mensional decorative glass strips for use on doors, windows or folding screens. The strips can be pasted onto any glass surface quickly and easily using a ultra- violet pasting technique to create pat- terns and design. The highly transparent glass strips feature a crystal texture. ❙❙➤ www.miaolinglass.com

aluminum custom fabrication capabilities. Forget SPF—Check The UNA-CLAD SC-1 blade options Out SC-1 Sunscreens include welded or mechanically at- nical Glass Products in Kirkland, Wash., The UNA-CLAD™ SC-1 ex- tached pieces that can be set to any allow larger areas of glass, smaller truded aluminum sunscreen angle and spaced as required. The frame profiles and wider free-spans system from product is available in a wide va- than is possible with aluminum fram- Firestone Metal riety of colors and sizes. ing. The Infinity Series uses back mul- Products in ❙❙➤ www.unaclad.com lions of virtually any profile, including Anoka, Minn., I-, T-, U and L-shapes, and can use as a aims for design continued on page 46 back mullion almost any type of fram- flexibility with its ing member, from stainless steel to glu- wide selection of blade lam beams. types, outrigger profiles, ❙❙➤ www.tgpamerica.com wall attachment options and www.usglassmag.com June 2008 | USGlass, Metal & Glazing 45 2001

New Products continued from page 45 insulating glass alternative glazing Glasslam Goes MAKROLON® 15 for Insulation and is Lighter Than Glass Impact Resistance New MAKROLON® 15 polycarbonate Glas-Weld: With the start of hurricane season on sheet from Sheffield Plastics, a Bayer Ma- Scratch removal system June 1, Glasslam N.G.I. Inc. in Pompano terialScience Co., offers weatherability Beach, Fla., is launching its new, patent pending Air-Tight Sudden Impact IG System, enabling window companies and glass fabricators to produce insulating glass to meet hurricane impact codes quickly and efficiently. With the new sys- tem, a layer of crystal clear resin is ap- plied with a proprietary process, bonding one interior glass surface with the spacer, and rapidly creating a hurricane impact unit with one lite less than usual. ❙❙➤ www.glasslam.com

and increased protection against tough storefront environmental conditions and long- Get it All term UV exposure. According to the Through Allglass™ company, MAKROLON 15 sheet is With six contemporary hardware op- lighter than glass and features strong in- tions and a single source of contact from sulation properties, making it a practi- initial design through installation, the cal and cost-effective solution for new Allglas™ interior officefront system architectural, security and other appli- from DORMA Glas in Millersville, Md., cations. According to the company, offers architects and interior designers MAKROLON 15 sheet also demonstrates a streamlined way to create modern strong impact and abrasion resistance. frameless glass interior officefronts. ❙❙➤ www.sheffieldplastics.com

storefronts and entrances Enter Through All Glass United Glass Corp. in Louisville, Ky., has launched the Tuf-flex™ family of all- glass entrance systems. The portfolio of products includes all-glass swing and sliding doors, struc- tural glass walls and glass canopies. Tuf-flex entrances are available with a wide vari- ety of hardware and fin- ishes. All fabrication, including custom artwork, is done in-house. ❙❙➤ www.ugcinfo.com continued on page 48

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material handling with non-marking retention blocks. Metalcraft Engineering Roof rack or gutter-mounted systems Carries a New Load are available for all models of vans. Libby-Owens-Ford ❙❙➤ (now Pilkington): Metalcraft Engineering in New www.glassracking.com SuperGrey glass Zealand has formed an alliance with a Seattle, Wash.-based Allied Body Works continued on page 50 Inc. for its light- weight range of glass carrier According to the company, not only racks. The light- does this system maximize the weight alu- amount of glass while minimizing minum racks framing and hardware, but it is the are suitable for first fully integrated system in the in- use on all pick- terior glass industry. The Allglas sys- ups, ½- to 3-ton, tem delivers a glass-dominated and on all van interior, including design assistance, models. tempered glass panels and hardware, The racking turnkey installation and ongoing features sprung- maintenance. loaded glass re- ❙❙➤ www.dorma-usa.com taining poles

48 USGlass, Metal & Glazing | June 2008 www.usglassmag.com When A Wall Is Better

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15 times stronger than steel with the When shimming a window, the comfort and flexibility of cotton. The Keel Wedge-Lock’s unique locking Dlubak: Jacket was specially designed for the glass system will optimize any job. Hydrolaser glass cutting industry with “no scratch” zippers and These shims will not “anti-ride-up” thumb loops preventing move, according to exposed areas. Its breathable knitted con- the company. Slip Into Something More struction has up to four times the life ex- Comfortable—and Safer, Too pectancy of aramids. Supreme Corp.®, a textile research and ❙❙➤ www.tuffnlite.com development company in Conover, N.C., has in- machinery & equipment troduced a new Don’t Move— cut, slash and with Wedge-Lock abrasion Glazelock Inc. of Kanka- protective kee, Ill., has developed a apparel for new way in which wood the glass in- and plastic come together dustry. Ac- and interact with its Wedge- cording to Lock wood composite shim. This ❙❙➤ www.glazelockshims.com information from the technology automatically reacts to company, Tuff-n-Lite® is varying shim situations. continued on page 52

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New Products continued from page 56 testing equipment hardware New Spectrophotometer Amesbury Locca Broadens Analytical Blurs the Line Between YKK AP: Capabilities Hard- and Software YES 45 TU thermally- PerkinElmer Life and Analytical Sci- Amesbury Locca in Sioux Falls, S.D., is broken storefront system ences in Waltham, Mass., has launched bringing wireless remote a spectrophotometer capable of testing access to homes and push through the door. According to the a wide range of materials, including businesses. The new Ac- company, it utilizes an electronic strike in highly reflective and anti-reflective cess and Multi prod- the doorframe that releases the locked coatings and all types of glass. The ucts give users the latch on existing hardware. It works with spectrophotometer enables accurate ability to push a rim and panic bars too. absorbance and transmittance meas- remote but- The Connecta is a wireless intercom urements with speed, accuracy and ton and that allows users not only to speak to high dynamic range on all types of then guests but unlock the door for them glass material. The company says it from up to 200 yards away. Users can provides accuracy, resolution and sen- speak to visitors and then unlock the sitivity in the near-infrared region for door to let them in from the same broadband and silicon-based anti-re- handheld intercom. flective coatings and all thin film opti- ❙❙➤ www.amesburylocca.com cal filters. ❙❙➤ www.perkinelmer.com/new-limits continued on page 60

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AGA Gets to the Source Code’s Chap- The latest edition of the all new and ter 24 is enlarged the Source® manual, the only reprinted in AFG Industries glass and glazing interpretation in the the Source (now AGC): country, is now available from the with illus- Comfort Ti Low-E Glass Americas Glass Association. The en- trations tirety of the International Building and inter- preta- tions, as well as other chapters referring to glass. It is available in soft cover, tabbed binder or (non-printable) CD. ❙❙➤ www. americasglassassn.org doors and windows TRACO Brings Thermal Impact Products to the Coast The Biscayne Shutterless™ line of products by Cranberry Township, Pa.- based TRACO now includes a full line of thermal aluminum impact coastal area doors and windows. The products feature a 2 ¾-inch thermally broken frame and insulating laminated glass.

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64 USGlass, Metal & Glazing | June 2008 www.usglassmag.com

Experts Share Insights on the Heat-Soaking Process by Ellen Rogers

Since the origins of NiS stones can be traced to the float process, the stones also can be present in annealed and heat- strengthened glass. However, heat-strengthened glass with a surface compression of 3,500 to 7,500 psi and annealed glass with a surface compression of less than 3,500 psi have his- torically not experienced spontaneous breakage. Reader survey questions: According to industry consultant Bill Coddington, the 1. Has tempered glass produced by or used by your company probability of NiS stones in glass is very low due to the ef- ever broken spontaneously? forts of float glass producers. “The primary glass plants in the United States do an ex- ___ Yes ___ No cellent job selecting the raw materials and production equipment used in order to minimize the chances that 2. Was there seemingly no reason for the break? nickel could be introduced into the float glass batch,” says Coddington. “When contamination occurs it is usually for ___ Yes ___ No a short period of time and often the periodic sample test- ing that the primary producers perform catches the prob- 3. Do you know what caused that breakage? lem before the glass is shipped. The chances of occurrence are volume-related and, therefore, directly proportional to ___ Yes ___ No the thickness of the glass.” For float producers, careful material selection can help 4. Are you aware of procedures that may reduce the risk of ensure their batch is free of nickel sulfide. But there are spontaneous breakage? also methods that can be used on the tempering end to check for such inclusions. Heat-soak testing (HST) is one ___ Yes ___ No way fabricators can check for the presence of NiS in their tempered glass. HST is a destructive process through which the tempered glass is heated to a certain temperature, held ongratulations and thank you for taking this for a certain amount of time and then cooled to room tem- survey. Our goal was to prove, statistically and perature. If NiS inclusions are present the glass will explode scientifically, once and for all that yes, glass does during the test (see a related article Temper Temper from the indeed break. And, yes, sometimes glass breaks for April 1998 USGlass by visiting the Only Online section of what seems like no reason. www.usglassmag.com). While HST is definitely a quality assurance measure, it’s In all Seriousness … not one that’s necessarily a given for every tempering oper- This survey may have taken a satirical look at glass break- ation. The test is not a guarantee that spontaneous breakage age, but it’s still true that glass has been known to break will not happen; it only reduces the chance of it happening. spontaneously on occasion. Why? One cause for spontaneous And experts agree, the process isn’t always right for every breakage is a concentration of thermal stress, the physical company or every application. characteristic causing the breakage. In some applications the thermal stress comes from poor glass edge quality. In tem- Soak it Up pered glass specifically, the stress is concentrated around Owatonna, Minn.-based Viracon has been using HST for nickel sulfide (NiS) inclusions, which can result from the float more than 20 years. production process. The time and/or temperature change of Rich Voelker, Viracon’s vice president of technical services, the NiS can disrupt the surface compression/core tension lay- says they installed their first heat-soaking oven because, at ers of the glass at high levels of surface compression—typ- the time, they were supplying more tempered glass than ically greater than 10,000 pounds per square inch (psi) for heat-strengthened glass. tempered glass—and result in breakage. “So there was more potential for spontaneous breakage in

66 USGlass, Metal & Glazing | June 2008 www.usglassmag.com It’s a process that has its place. You wouldn’t heat-soak a small interior wall partition. —Mike Wellman, Barber Glass

the field and we had a desire to offer and provide a means to our customers that would help them avoid a situation like that,” says Voelker. Today, however, Voelker says a higher percentage of the glass his company provides is heat-strengthened versus fully tempered, but it does recommend HST any time tempered glass is specified. J.E. Berkowitz (JEB) LP located in Pedricktown, N.J., has been heat-soaking tempered glass for more than ten years. “We had an opportunity [to work] with an overseas fabri- cator who was supplying projects here in North America. The company also wanted to have a local fabricator provide the glass for smaller projects that required heat-soak testing,” says Arthur Berkowitz, president of JEB. “We felt there was enough opportunity ten years ago to invest in our initial chamber.” According to Berkowitz, probably less than 1 percent of their fully tempered glass undergoes HST, but he expects this number to grow. One reason for this anticipated demand is the increasing desire for structural glazing applications. “For certain unique products that we offer we make it a re- quirement to [put that glass] through heat-soak testing,” says Berkowitz. “For example, we have a complete engineered glass division that provides glass for canopies, point-sup- ported, high-risk or other demanding applications. When we provide that [glass] we provide it with the requirement/rec- ommendation that fully tempered glass be heat-soak tested.” The increasing popularity of structural glazing applications Craftsman Fabricated Glass in Houston began HST last is one reason why fabricators say they're seeing more September after the company purchased a laminating line. specifications for heat-soak testing. Vice president Phillip Lawrence explains his company is able to heat-soak by modifying the autoclave cycle so it only adds it for years, but we didn’t see it as necessary or beneficial. But heat and not pressure. now, as more glass that [could have questionable quality] in “We’ve been seeing more and more specifications for heat- need of heat-treating is coming in from overseas we’re seeing soaking, so we added it because we bought the autoclave,” a growing demand.” says Lawrence. “It’s not a complicated process, and if we con- Perilstein says the investment to begin heat-soaking isn’t tinue to see the test specified we’ll most likely purchase an too significant from a cost factor, but it is an important oven specifically for heat-soaking.” investment. As with Berkowitz, Lawrence says the increasing demand “It’s an important investment to make sure we continue to for structural applications has accelerated the demand. take care of our customers,” he says, explaining that before they “[Spider wall systems] are designed to deal with some began the process they even questioned whether it was some- breakage, but they are not as forgiving as when the glass is in thing they really needed to do. “But we were getting so many re- a frame,” Lawrence says. quests for it that we could not ignore it,” says Perilstein. Even more recently, Arch Aluminum & Glass began heat- Perilstein adds that one of their greatest challenges in of- soaking in early April. fering the test is overcoming the misconception that heat- “We’re doing it because it’s market-driven,” says Max Per- ilstein, vice president of marketing. “We’ve had requests for continued on page 68 www.usglassmag.com June 2008 | USGlass, Metal & Glazing 67 continued from page 67 soaking glass will eliminate the tive it is a reliable process that has chance of spontaneous breakage worked wonderfully for us.” completely. According to Voelker, the Euro- “It only reduces the chance,” pean standard is very prescriptive. says Perilstein. “It’s not so much how high the temperature is to which you sub- Attention to Detail ject the glass or to what extent, it’s The process and investment really describing how you achieve to begin heat-soak testing may that comfort level by making sure not be as significant as launch- you’re heating the glass and not ing an insulating, laminating or the air itself.” He continues, “It’s tempering line, but it’s not with- very descriptive as far as the out considerations. For starters, process itself, including [taking there are no North American into account] spacing between standards or specifications that If nickel sulfide is present in fully tempered glass glass lites and certifying the equip- regulate the heat-soak test. heat-soaking may cause the glass to break. ment is achieving the tempera- While there have been industry tures uniformly in the oven.” discussions about developing a standard, nothing has yet Craftsman and Arch also conduct heat-soak testing ac- come to fruition. cording to the same standards. “The tempering division of the Glass Association of North America (GANA) has been asked by its members to look into Not Just Yet adopting a standard or possibly developing a North American While some companies are fully supportive of HST, others standard,” says Greg Carney, GANA technical director. “The issue have yet to jump on board with the process. It’s not because will be on the agenda for the division’s standards and engi- they don’t believe in it, but rather because the market they neering committee meeting during the GANA Fall Conference.” serve has yet to demand it. Presently, though, most companies say they follow the Eu- In Charleston, S.C., for example, Jack Hoey, president of ropean standard (EN 14179-1:2005). Coastal Glass Distributors, says they have not seen a real de- “From an operating and manufacturing standpoint you have mand for the test. to know what the standards are. That’s been a challenge in our “If our ballgame was the high-rise market, it would be a industry because there are no different deal,” says Hoey. “One of standards in North America,” says From an operating and the things that has really driven a Berkowitz, who explains that manufacturing standpoint you lot of this is some of the high- when his company relocated to profile buildings where you’ve got its new plant in Pedricktown last have to know what the standards panes that break and over time year they also bought a new heat- are. That’s been a challenge in they are a danger to pedestrians soaking oven to operate in accor- our industry because there are and they are expensive to re- dance with the European place.” Standard EN-14179-1:2005. “We no standards in North America. Trent Hartley, sales and mar- had it built, certified and cali- —Arthur Berkowitz, J.E. Berkowitz LP keting director at Coastal, adds brated in Europe,” adds that the growth of point-sup- Berkowitz. “From a capital standpoint, it’s clearly nowhere near ported and spider wall applications is another reason that the expense of a tempering oven and operating it is not as so- some companies are seeing the test specified more and more. phisticated as a tempering oven, but, on the flip side, the doc- “From a safety standpoint, I fully understand [heat-soak- umentation and the procedures if you follow the European ing for spider wall applications],” says Hartley. “I would never standards are very precise.” put one of those systems together without a heat-soak test.” Voelker says Viracon also heat-soaks in accordance with Hartley also says he has not seen a great demand for the European standard. HST. “In our area, specifiers are usually not worried about “I think the Europeans have investigated this whole phe- the breakage and are more focused on the ASTM 1300 nomenon of NiS breakage in tempered glass much more than wind-load calculation.” He adds that spec writers in his we have in the United States,” says Voelker. “So, I would say there area are not very familiar with NiS breakage issues. is a universal standard out there that people can reference if “I’m still educating them on ASTM 1300. Plus, we’ve had a they want to perform a heat-soak test and from our perspec- lot of code changes in the past few years and the architects

68 USGlass, Metal & Glazing | June 2008 www.usglassmag.com LOTHAR’SLOTHAR’S INDUSTRIAL SALES here are still playing catch-up,” says Hartley. “Heat-soaking hasn’t come up with them, I think, because they are still LTD. learning about all of the impact codes and wind-load re- quirements. I see a lot of architects going back to the draw- ing board because their opening sizes with tempered glass will not meet our wind-load calculations.” THE SUPPLY Barber Glass Industries in Guelph, Ontario, may not be COMPANY FOR THE WINDOW HST currently but, according to sales and marketing man- INDUSTRY ager Mike Wellman, it could very well be doing so at some point in the future. “We’re expanding and, on September 1, we’ll begin man- ufacturing IG that will be as large as 130 by 200 inches and • ROUTER BITS FOR ALUMINUM AND PLASTICS we’ll be able to marry that together with our laminating, tem- • TEFLON FOR PVC WELDING EQUIPMENT pering and CNC capabilities. That will change our focus with respect to heat-soaking as there will be more potential for • DON CARLOS KNIVES it,” says Wellman. • END MILLING CUTTERS As with other fabricators, Wellman says he’s started see- • FABRICATION TOOLING FOR PVC ing more requests for HST from architects, especially in re- WINDOW SYSTEMS gards to structural glazing. “Since we do not currently heat-soak our option is to see Tel.: (905) 453-8857 • Fax: (905) 453-9554

continued on page 70

www.usglassmag.com June 2008 | USGlass, Metal & Glazing 69 JuliusBlum&Co.Inc.Complete Stock List continued from page 69 STOCK LIST 984-N

if the architect would take a tempered-laminated product,” Wellman says. “If you use a tempered-laminated product, even if it breaks it stays integral.” Wellman also is in agreement with Hoey, saying heat-soak- , ing is definitely not a test for every piece of tempered glass. Tubing “It’s a process that has its place. You wouldn’t heat-soak a small interior wall partition,” says Wellman. “It would cost more to do the test than it would to replace the glass if it breaks.” For Coastal, Hoey says he has no plans to begin heat-soak- & ing at this time, but it’s certainly something he could con- Bars sider in the future. “We don’t think it’s a waste of time, in particular in the liability environment,” says Hoey. “If it af- fords you some extra protection, if your personal assessment Shapes is that the benefits are not outweighed by the cost [then it’s Aluminum, Nickel-Silver, Bronze, Stainless Steel and Steel right for that business] … from a safety point of view and also a replacement point of view, you are much better spend- ing a little bit of money upfront rather than risking the cost of replacement later on.” What Next? With more architects specifying HST, the number of North American companies conducting the test has grown. But, will it continue to make its way into mainstream fabrication? “When we started this there were probably more differ- ences of opinions than there are now as to the validity of heat-soak testing,” says Voelker. “I think the European stud- ies and papers that have been written and are available show a tremendous amount of research has gone into this notion of heat-soaking and they validated that a proper HST process will give you somewhere in the neighborhood of a 99 per- cent confidence level that spontaneous breakage due to NiS inclusions will not occur in tempered glass once it’s been heat-soak tested.” Voelker adds that Viracon has even gone JuliusBlum&Co.Inc. PRESENTS¬ITS¬NEW¬3TOCK¬,IST¬¬ so far as to offer a warranty on heat-soaked tempered glass. "ROCHURE¬&IND¬A¬COMPLETE¬INVENTORY¬OF¬ARCHITECTURAL¬ “That’s unheard of in our industry because no one warrants METAL¬TUBING ¬BARS¬AND¬SHAPES¬!LL¬ITEMS¬ARE¬CARRIED¬IN¬ glass breakage. But, the only warranty we have for glass STOCK¬AND¬AVAILABLE¬FOR¬IMMEDIATE¬SHIPMENT¬ breakage is for glass that we have heat-soaked. It’s not only for Email us at [email protected] today for the glass, but covers labor as well.” your free copy of our new Bulletin¬TO¬VIEW¬OUR¬ Still, the number of spontaneous breakages due to NiS is INVENTORY¬IN¬ALUMINUM ¬BRONZE ¬NICKEL SILVER ¬STAINLESS¬ relatively slim. Lawrence, for example, says he’s yet to lose a STEEL ¬TITANIUM¬AND¬MALLEABLE¬IRON tempered lite in the heat-soak chamber, and Coddington is skeptical about some aspects of the test, as well. “In my 20 years of tempering and heat-soaking glass I have seen only a handful of cases in the field where the cause of the 0/¬"OX¬ spontaneous breakage proved to be NiS stones that could have #ARLSTADT ¬.*¬  been prevented by heat-soaking,” says Coddington. “I think in  very critical, monumental, projects heat-soaking of the primary  structural glass components may be justified, but if the need is FAX¬ that critical, tempered-laminated glass should be used to elim- BLUMINFO JULIUSBLUMCOM WWWJULIUSBLUMCOM inate that concern completely.” He adds that sometimes fabri- continued on page 72

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Call: 800-432-4748 Monday-Friday, 9-4 EST Ellen Rogers is a contributing editor for 195 West Olentangy St. USGlass magazine. Powell, OH 43065 USA

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72 USGlass, Metal & Glazing | June 2008 www.usglassmag.com

From Silica to Siding Glass Fabrication and Glazing Educational Conference Covered the Gamut of Glass Knowledge Megan Headley, Ellen Rogers, Drew Vass and Debra Levy all contributed to this report

he Glass Fabrication and Give an Architect Floating Glazing Educational Confer- A Lite and He’s Through the Basics ence seminars opened to full Going to Want It Coated … Wayne Boor of Pittsburgh-based Tcrowds at the Monte Carlo in Glass, glass and more glass. While PPG Industries opened the joint session Las Vegas this April. The event, spon- that might describe the overall theme about 4,000 years ago, so to speak; his sored by the Glass Association of of the conference, it also describes one presentation on “Float Glass Technol- North America (GANA), was designed of the trends Don McCann of Viracon ogy” began with background on the to educate individuals who have fewer pointed out in his seminar “Changing discovery of glass. Boor quickly moved than five years of experience in the Trends in Glass Uses.” onto discussing the technology used industry. “We’re starting to see more floor to today to create the basic material used As there’s always something new to ceiling glass,” McCann said. And on by each member of his audience. learn, the conference featured two that glass, architects are demanding One point he reviewed was how to joint sessions each day that provided high-performance coatings. He noted add color to glass substrates. information on glass handling, glass that more hybrid materials are being “We learn to make different colors production and trends in glass usage. used to get the best of all performance everyday,” Boor said, “and that is mar- To start in the beginning, from the features, from high visible light trans- ket-driven.” trends pushing glass usage, through mittance (VLT) to low U-values. As Boor noted, iron, in all glass, cre- production and installation, read on. High VLT in particular has become ates the green tint. Cobalt is added to But if your interests are more specific, much in demand. And, McCann said, create what he described as “true blue,” choose your own track: fabrication in- “That’s one of the hardest things to while selenium creates “more of a formation is below or skip to page 76 get an architect off of.” Not to per- brown glass.” Combinations of the lat- for more on glazing education. suade architects away from letting in ter two create shades of gray. He fur- more light—but educat- ther explained to the audience that ing them about what high low-iron glass means just that, remov- VLT really means and how ing as much iron as possible, and to do a combination of coatings so requires a special sand with low lev- can create a room that has els of iron. lots of visibility and is still “Low-iron glass is really becoming comfortable. popular in the solar and photovoltaic In addition, McCann said industry,” Boor said, adding, “they that he has seen more ar- would like us to have no iron.” Of chitects push for low U-val- course, as he noted, “I think it’s impos- ues, which he expects will sible because you’re going to have some be obtained through more impurities no matter what you do.” demand for gas filling in insulating glass units. Cut Down to Size Laminated glass also is still In addition to learning some of the growing, he said, for secu- basics of altering glass itself, attendees rity applications, as well as learned a little about properly “altering” acoustics. glass through cutting. In a session cov- So how to meet the de- ering “Automated Glass Cutting and mand for these trends? Well, Edging Techniques,” Chuck Beatty of Attendees asked questions of the conferences' glass fabricators were in at- Edgeworks Inc. stressed the importance many knowledgeable speakers. tendance to learn just that. of the cutting process in glass manu-

74 USGlass, Metal & Glazing | June 2008 www.usglassmag.com facturing. Beatty went as far as saying There’s no way to keep the cutting process is what ultimately the glass from being han- determines success for glass processing dled and touched at all; companies. “If you well, every- it’s just a matter of doing thing else is easier.” it carefully. He offered a number of suggestions For washing, for exam- for a successful cutting process, includ- ple, Haberer suggested ad- ing the importance of matching the justing the tip of the Pilkington's Chris Barry discussed the hows and proper cutting wheel to a particular brushes so that they are whys of glass breakage. process and product. barely in contact with the “I prefer to think of the cutting glass. To begin to answer that question, wheels like the tires on your car,” he ex- Barry noted, means asking how strong plained. Just as you would select a cer- Cleanliness is Next to glass is, and that’s where the problems tain tire for a particular driving Successfulness begin. “We don’t really know,” he said. condition, Beatty suggests matching The topic is of such importance that “We know how strong it might be.” cutting wheels to a particular product. Bob Lang of Billco Mfg. Inc. provided For example, in taking 1,000 samples Beatty also urged processors to con- information on “Understanding and lites and applying force, by the time sider the benefits of cleaning glass prior Maintaining a Glass Washer.” 9,000 psi was reached, eight lites still to the cutting process. Among the tips Lang provided was hadn’t broken. “The problem is most people don’t this: “If the inside of the glass washer is There are a couple of common causes wash,” he said. “And the cutting envi- dirty, it can’t produce clean glass.” of breakage, however: tensile stress (in- ronment is dusty and dirty.” He reminded his audience that main- cluding bending, thermal stress and tenance of these washing machines is NiS inclusion and expansion), impact Hands Off critical to getting the best performance and crushing. To determine what might That Coating from the equipment and, by extension, be the cause, fractographics can be Exercising caution is good advice for the glass product going through it. “I used to examine the break—if there’s cutting as well as dealing with the can’t stress enough that the cleanliness enough time and money and all the high-performing coatings that Mc- of the glass coming out of washer is di- pieces are still available, Barry added. Cann mentioned are much in style. rectly related to how well the washer is “The more things you keep away from maintained.” Layered Lites the coating, the less problems you’ll His suggested maintenance schedule As McCann mentioned, laminated have,” Jeff Haberer of Cardinal IG said starts with the first week of operation glass is still growing, and plenty of ses- during his session about handling on through a 500-hour check-up. sions were on tap to help fabricators meet coated glass. that demand. To start with, Matt Cowles For instance, keep individual lites Tensed and Shattered from Solutia talked about pre-pressing from scratching one another during the What about the defects you can’t see and autoclaving. He began by discussing handling process. Keep coated surfaces until it’s too late? Chris Barry of Pilk- storing and handling the PVB roll, and away from conveyor rollers and harp ington took the podium to discuss stressed the importance of moisture con- rack separators. Even, Haberer advised, “Why Glass Sometimes Breaks.” trol, saying the product should be stored keep fingers away from the coating. And Essentially, he explained, glass breaks at a temperature range of 40 to 50 degrees when it comes to handling that glass, be when an applied load exceeds the Fahrenheit. He also recommended the sure to use some type of clean, soft strength of the glass. The real question rolls be used in a first-in/first-out order. glove; touch only the edges; and handle is: when a break occurs, was the load only one lite at a time. too great or was the glass too weak? continued on page 76 www.usglassmag.com June 2008 | USGlass, Metal & Glazing 75 Silica to Siding continued from page 75

“Partially used rolls should be re-pack- gave a presentation about ultraviolet Marmon Mok Architecture had those aged and stored,” Cowles said. In addition, (UV) liquid laminating. He explained attending the contract glazing session he described PVB as being like a “sticky that by exposing liquid resin to UV light oohing and aahing with her presenta- sponge” as it will pick up anything it it changes into a polymer that, in the tion about Google™ Sketch-Up. She touches. “So avoid contact with dirt, lint, case of laminated glass, serves as the provided a few project examples that water, etc.” solid interlayer. He said it takes 20 min- her company had completed, as well as Troubleshooting laminated glass pro- utes for the glass to cure fully, and added animations and other design details. duction was the next topic of discussion. that the process consumed a minimal “You can use it for anything,” Beneke Ron Hull from DuPont talked about com- amount of energy: 7 kilowatts. In addi- said. She also took the crowd through a mon laminating defects and problems. tion, Burriss said UV-cured laminated demonstration of using the 3D design One problem is PVB blocking, which oc- glass meets the same safety tests as PVB tool, and left the crowd impressed with curs when the PVB sticks to itself. It’s typ- laminated glass, so the products can be how quick and easy it can be to not only ically caused when the storage used wherever safety glazing is required. create a structure but also to change out temperature is too warm, when the rolls Mark Gold of Solutia covered the components. are wound too tightly or if the rolls are why, what and how of laminated glass too old. To keep this from happening, quality control testing. Check Please Hull suggested that storage temperatures “Why test?” asked Gold, “Because we John Heinaman, owner of Heinaman be kept cool and that the laminator has a have to; it’s the right thing to do,” he ex- Contract Glazing in Las Vegas, provided supplier unwind and wind the roll prop- plained, for regulatory and code re- an overview of many of the issues erly. Finding bubbles in the laminate was quirements, as well as protection glaziers must watch for on the job. another problem he discussed. The bub- against liability. “Also, it’s just plain, “Would you know what the toler- bles, Hull said, are actually gas pockets in good business.” ances that adjoining trades will be held the interlayer material or between the He discussed different types of tests to?” he asked. “You need to know the glass and the interlayer. “Basically, inade- that can be done to laminated glass, tolerances of other trades or you can quate de-airing,” he said. Bubbles can be such as the boil and bake tests. end up not being able to fit in the open- caused from a surface pattern that is too ings with glass.” smooth or rough; from caliper/thickness Glazing Education Keeping details documented was an- variations; from stretching the PVB; and While the glass fabricators were other point Heinaman stressed. also if the PVB temperature is too high learning the ins and outs of their in- “In our business we really can’t over- or too low. dustry in one conference room, glazing document things. It’s not possible. But While PVB may be the most common contractors were next door learning we have to do it on all jobs,” he said. interlayer in use for laminated glass pro- how to get involved in the earliest stages “You can’t document well on a big job duction, it’s not the only one available. of glass installation, starting with de- and not do it on the little ones.” Michael Burriss from Cytec Industries sign. Denise Beneke from San Antonio’s Heinaman also discussed the impor- tance of safety procedures for the com- All of the Tour, pany in general and on each job. None of the Walking “Is a safety plan a requirement?” he One of the highlights of the Glass asked rhetorically. “It sure should be. I Fabrication and Glazing Educational have had very few cases where I haven’t Conference was the riding and walk- been asked for one. If you have a large ing tour through Las Vegas. Greg project, you should have a safety plan Carney, technical director of the just for that job. This is usually accom- Glass Association of North America plished by taking your standard safety (GANA), led about 40 conference at- program and customizing it.” tendees through the city to view Heinaman added that most insur- some of the most exciting examples ance companies are willing to send a of glass work in this always-exciting representative to the jobsite. city. You can check out some of the “It’s wise for you to have them come highlights yourself by visiting and inspect your job. It could reduce www.usglassmag.com and clicking the likelihood of an accident, could also on the GANA Walking Tour Slideshow. continued on page 78

76 USGlass, Metal & Glazing | June 2008 www.usglassmag.com

Silica to Siding GLAZELOCK SHIMS continued from page 76 GLAZELOCK Interlocking Shims project over to the customer they need Glazelock PATENTED to take the time to explain to them how Interlocking Horseshoe they need to take care of the building. Shim. No matter how Another discussion point was having you stack ‘em, these a lien waiver. shims stay together, reducing labor and material costs, “Anything that reduces your liability eliminating separating and twisting of shims, and will is always a good thing,” said Wirth, who not rot, shrink or swell. suggested each company have one ded- The world’s ONLY icated person on-hand who under- interlocking stands and documents waivers that are horseshoe shim! coming in and out. On a final note, she stressed that in project closeouts docu- Introducing... Wedge-Lock Shims mentation is critical and encouraged everyone to keep organized all of the documents related to the job, including both paper and computer files. Edgeworks’ Chuck Beatty discussed the importance of the glass cutting Making the Code process. For individuals interested in learning more about how to meet energy codes, reduce your mod rate and increase Patrick Musseig of Azon USA explained your bottom line,” he added. “Don’t as- how the THERM and Window software sume anything. Inspect all safety programs can be used to find total equipment. You might say ‘well, gosh, product U-factors, determine whether Designed to maintain alignment when compressed of course we would do that.’ But I have a product will meet energy codes and together. The Wedge-Lock Shim redefines the heard of instances where no one look at how changing out components way wood and plastic come together and interact. checked the swing stage for frayed can affect the U-factor. This technology automatically reacts to varying wires and to make sure that it’s at- Rob Hitchcock from Lawrence shim situations. Use them in your house, for con- tached to something at the top of a Berkeley National Laboratory followed struction, renovations and many more applications. building. You want to check it yourself.” with a discussion about COMFEN soft- Whether shimming cabinets, floors or windows, our ware, which is used to provide a whole unique locking system will optimize any job when Getting Closure building calculation. Version 1 of COM- placed together. “Make project closeout a celebration FEN, which was launched last fall, pro- Also available in High Impact Polystyrene Plastic of the building’s completion,” advised vides specific design guidance on Merry Wirth from Sierra Glass & Mir- commercial buildings and facades. GLAZELOCK ror Inc. in Las Vegas who discussed the “The focus is on energy consumption Stackables project closeout chapter from the and demand, visual and thermal com- Snap off the individual GANA Project Managers Reference fort and CO2 emissions,” said Hitchcock. shims and get the size Manual. Her presentation focused on He said they would be looking into you need for the job. the importance of communication ways to enhance the glazing, framing Made of High Impact throughout the job. She also suggested and shading selections. Polystyrene. Offered in a everyone begin a project with the end Mike Gainey, also of Azon USA, gave short or long stack. Each shim is 1/16” thick, stacked in mind. a presentation about the improvement 1” high “Know from the start what’s expected of thermal performance in structural Phone: (815) 935-5396 of you,” Wirth said. “The least expensive aluminum windows. He posed the Fax: (815) 936-9314 way to correct a mistake is not at the question, “What does a thermal barrier end; it’s before it happens.” do?” The answer: “It interrupts the heat GLAZELOCK SHIMS INC. One specific area she covered was op- transfer from hot to cold.” Gainey talked 639 N. Entrance Avenue erational training. about the energy performance levels of Kankakee, IL 60901 “Don’t be a dictator,” she advised, “but using thermal barrier systems and how work as a team.” She reminded her au- www.glazelockshims.com dience that when they are passing the continued on page 80

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they can help greatly reduce energy From Codes to attached to the certification and costs and usage. He explained the win- Certification rating aspect [because of the costs dow systems can be made more en- And speaking of energy, Max Peril- involved].” ergy-efficient not only through the use stein from Arch Aluminum & Glass In ending his presentation, Perilstein of a thermal barrier as part of the alu- gave an update on the National Fenes- encouraged industry members to speak minum frame, but also through the use tration Rating Council’s (NFRC) Com- up and get involved. “It’s been a chal- of a warm-edge spacer in the insulating ponent Modeling Approach (CMA) lenge to get people to come to the NFRC glass unit. program development, providing a meetings,” he said. “The benefits are overall U-factor im- “past, present and future” look (see That’s a challenge GANA hasn’t faced. provement,” Gainey said, adding that the pages 14 and 32 for more on CMA). He As executive director Bill Yanek noted, key goal is also to minimize condensa- talked about the history behind the “GlassFab delivered on its goal of pro- tion as much as possible. program’s inception, explaining that viding top-notch glazing education in 2002 NFRC decided to looking into to industry newcomers and veterans See For Yourself rating commercial fenestration alike. GANA is always striving to Couldn’t make it to the show? products. make its meetings better, and GlassFab Then tune into USGlass magazine’s Perilstein said it’s not that he’s op- 2008 was no exception.” ■ video coverage of this event. posed to the program itself. “A Visit www.usglassmag.com/studio whole system calculation is a for one-on-one interviews with great design tool,” he said. “But conference speakers. it all goes downhill being Megan Headley is editor, Ellen Rogers is contributing editor, Drew For an expanded article on the Glass Vass is assistant editor and Debra Fabrication and Glazing Educational Levy is publisher of USGlass magazine. Conference go to www.usglassmag.com.

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births responsibility for the profitable operation obituaries New Baby Boy for Dlubak of all businesses within the group. Cham- George Sutorka of Arch Congratulations are bers will chair an executive committee Aluminum Passes Away in order for Alyssa that will oversee the day-to-day manage- George Sutorka, laminated opera- Dlubak Bodiford of ment of the company’s businesses. The tions manager of Arch Aluminum & Dlubak Corp. She and adoption of committees is intended to in- Glass, passed away in late April fol- her husband, Rick Bod- troduce additional safeguards for share- lowing an illness. Sutorka had been iford of South Florida holders, increase transparency and with the company since 1992 and Cole David Glazing, are celebrating improve corporate governance. was an integral part of its growth. Bodiford the birth of their son, Katsuji Fujimoto, who previously “When George started we had Cole David Bodiford. filled the role of president and CEO, one laminated plant and he had to Cole was born on February 5. will now become a chairman of NSG. supply the entire company,” says Cole is the first grandson for Grandpa From this position, he will provide sup- Max Perilstein, vice president of Frank Dlubak, also of Dlubak Corp. port to the executive in communicat- marketing. “He had a ton of pa- ing with the financial community, tience to deal with all of us as we promotions shareholders, governments and other kept on adding branches and peo- NSG Appoints Chambers external organizations. ple. He truly was a good man and a CEO Among Other In addition, Yozo Izuhara has been pleasure to work with. We are all Management Changes appointed chairman of the board, from very saddened by his passing and Pending approval at his previous role as representative direc- he will be missed.” the June meeting of its tor and chairman of NSG. Executive vice Sutorka had been in the lami- board of directors, NSG president Masakuni Nitta is retiring nated industry for many years before Group in Japan has ap- from the board. joining Arch and is well known in pointed Stuart Cham- those circles. He would have turned bers as president and Colonial Glass Appoints 70 this December. Stuart chief executive officer Zachary Weiner CEO Chambers (CEO) of NSG. Colonial Glass Solu- calls. “He couldn’t see that well, so … According to informa- tions in Brooklyn, N.Y., after I graduated from college he tion from the company, the appointment has appointed a new asked me to drive him into work so of the British former-CEO of Pilkington chief executive officer that’s what I did. And then as I started (now a subsidiary of NSG) “continues (CEO). Zachary Weiner coming and driving him in it seemed the process of evolution of the NSG has taken over the reins pretty interesting to me, the operation Group into an international corporation Zachary from his uncle, George in general. I thought I could help out. and will also develop further the process Weiner Weiner, marking the I helped out in small areas where I of integration and simplification of the third generation to run could. I’m the first one to admit I group’s management structure.” the business since it was founded by probably didn’t do anything signifi- Chambers was only recently appointed Ben Weiner in 1929. cant at first. About five years into it I to his role of representative director, ex- Weiner has been involved with the decided to take more of a leadership ecutive vice president and chief operat- company since 1997. role and really get very involved in the ing officer (see December 2007 USGlass, “I initially started out driving my business.” page 104). In this new role, he will hold father [Abe Weiner] to work,” he re- Since then Weiner has imple- mented a number of changes. He new hires began as a safety manager, then Pilkington Adds to its Customer Service moved to managing the “flow” of the Janeé Carpenter has joined Pilkington North America as a factory and by 2005 was president of customer service representative for the Building Products Fire the company. In addition to facility Protection Group in Toledo, Ohio. She is responsible for cus- improvements, he also has placed a tomer service and shipping of Pilkington fire-resistant and fire- focus on expanding the company’s protection glass products to customers in North America. product line. In his new role as CEO, Carpenter has worked as an intern at the facility since Janu- Weiner’s plans for the year ahead Janeé ary 2008 and is currently working on her associate’s degree largely involve promoting its newest Carpenter from Owens Community College in Toledo. product additions. ■

82 USGlass, Metal & Glazing | June 2008 www.usglassmag.com

[datebook]

Reviews&Previews PGC Announces Annual Symposium

he 2008 Annual Symposium of the Protective Glazing Council (PGC) International will take place TNovember 11-13th at the Hyatt Regency Crystal City in Arlington, Va. Titled “Protective Glazing in a Green World: Sustainability and Protection,” the symposium will feature a variety of presentations and speakers ad- dressing the convergence of protective glazing tech- nologies with the ongoing “green” movement of environmentally friendly buildings.

PGC International expects to draw glazing contractors, architects, building owners and government officials interested in protection, and protecting the environment.

“The green movement is gaining momentum around the globe,” says Bill Yanek, executive director of PGC In- ternational. “With many projects in need of protective glaz- ing to protect future occupants, our focus with the symposium is to educate the architectural, government and building owner communities on methods to achieve a solution that protects both people and the environment.” The keynote speaker of the event will be Harvey Bern- stein of McGraw-Hill. Bernstein, who is vice president of Industry Analytics, Alliances and Strategic Initiatives and McGraw-Hill Construction, specializes in green building initiatives and was part of the team that launched the new GreenSource magazine. Bernstein will discuss the future of the green movement in construction. Other speakers will discuss a variety of topics, in- cluding “green” protection from the building owner’s perspective, as well as other protective glazing tech- nologies. Admission to the event is free for architects, government officials, building owners and glazing contractors. ❙❙➤ www.protectiveglazing.org ■

84 USGlass, Metal & Glazing | June 2008 www.usglassmag.com [datebook]

Up&Coming

NORTH AMERICAN EVENTS November 11-13, 2008 PGC 2008 Annual Symposium July 28-31, 2008 Sponsored by the NFRC Summer 2008 Protective Glazing Membership Meeting Council (PGC) International. Sponsored by the Hyatt Regency Crystal City. National Fenestration Arlington, Va. Rating Council (NFRC). Contact: PGC at 785/271-0208. The Conrad Chicago. Chicago. December 9-10, 2008 Contact: NFRC Glass Expo Midwest™ 2008 at 301/589-1776. Sponsored by USGlass magazine. August 1-3, 2008 Renaissance Hotels & Resorts. American Glass Schaumburg, Ill. Guild Conference Contact: USGlass magazine Sponsored by the at 540/720-5584. American Glass Guild (AGG). Crowne Plaza Hotel. February 22-25, 2009 Cherry Hill, N.J. AAMA 72nd Annual Conference Contact: AGG at Sponsored by AAMA. [email protected]. Loews Coronado Bay Resort. Coronado, Calif. September 8-10, 2008 Contact: AAMA GANA Fall Conference at 847/303-5664. Sponsored by the Glass Association of North America (GANA). INTERNATIONAL EVENTS Wyndham DFW Airport North. Dallas. July 23-26, 2008 Contact: GANA Glass Expo Africa at 785/271-0208. Sponsored by Specialised Exhibitions Ltd. September 21-24, 2008 Expo Centre, NASREC. AAMA National Fall Conference Johannesburg, South Africa. Sponsored by the American Contact: Specialised Exhibitions Architectural Manufacturers Ltd. at +27 (0)11 835-1565. Association (AAMA). Hyatt Regency Hill October 21-25, 2008 Country Resort and Spa. glasstec • EXTRUDED ALUMINUM Sponsored by San Antonio. COMMERCIAL SCREENS Contact: AAMA Messe Düsseldorf GmbH. at 847/303-5664. Düsseldorf Exhibition Centre. (WICKETS - HOPPERS) Düsseldorf, Germany. October 6-8, 2008 Contact: Messe Düsseldorf • RESIDENTIAL SCREENS GlassBuild America GmbH at +49-211-4560900. Co-sponsored by GANA, • ROLL FORM SCREEN AAMA, the Insulating Glass November 20-22, 2008 FRAME LINEALS Manufacturers Alliance, the Glasstech Asia Bath Enclosure Manufacturers Organized by Conference • RECTANGULAR, FLAT & & Exhibition Management Association and the National PYRAMID MUNTINS Glass Association. Services (CEMS). Las Vegas Convention Center. Saigon Exhibition Las Vegas. and Convention Center. • EXTRUDED PATIO DOOR Contact: Show organizers at Ho Chi Minh City, Vietnam. SCREENS 866/342-5642, ext. 300. Contact: CEMS at 65 6 278 8666. • ALUM. HURRICANE PANELS October 12-15, 2008 MIAMI-DADE APPROVED ASC Fall Convention December 5-7, 2008 Sponsored by the Adhesive Glass Technology India CATALOG AVAILABLE and Sealant Council (ASC). Sponsored by Zak Glasstech. Baltimore Marriott Waterfront. Hall No. 18, Pragati Maidan. Qualified Reps Wanted Baltimore. New Delhi, India. Contact: Bob Willis at Contact: Zak Glasstech 301/986-9700, ext. 104. at (91-11) 2644 7320. ■ To see the full event schedule, visit www.usglassmag.com/events.php. www.usglassmag.com June 2008 | USGlass, Metal & Glazing 85 [usg | supplier’s guide]

ADHESIVES/SEALANTS SAFTI FIRST™ Fire Dow Corning Corporation The World Leader Rated Glazing Solutions 325 Newhall Street 2200 West Salzburg Road in Custom Fabricated Midland, MI 48686 Vitro America San Francisco, CA 94124-1432 Phone: 989/496-6000 965 Ridge Lake Blvd., Suite 300 Phone: 888/653-3333 www.dowcorning.com/construction/ Memphis, TN 38120 BENT Fax: 415/824-5900 [email protected] Phone: 800/238-6057 www.safti.com www.vitroamerica.com GLASS [email protected] [email protected] Technical Glass Products 600 6th Street South Acid Etched Glass Kirkland, WA 98033 Vitro America Walker Glass Co. Ltd. • SAFETY TEMPERED • INSULATING Phone: 800/426-0279 965 Ridge Lake Blvd., Suite 300 9551 Ray Lawson • ANNEALED • SAFETY LAMINATED Fax: 800/451-9857 Memphis, TN 38120 Montreal, QC H7X 3K7 Canada www.fireglass.com Phone: 800/238-6057 Phone: 888/320-3030 • HEAT-STRENGTHENED [email protected] Fax: 514/351-3010 www.vitroamerica.com VETROTECH Saint-Gobain [email protected] www.walkerglass.com Radius or Irregular Bends [email protected] Sizes up to 96” x 130” 2108 B Street NW, Suite 110 3/32” to 3/4” Thickness Auburn, WA 98001 Glazing Compounds Bent/Curved Architectural, Fixture, & Phone: 888/803-9533 Omaha Wholesale Hardware California Glass Bending Furniture Applications Fax: 253/333-5166 1201 Pacific Street 320 E. Harry Bridges Blvd. www.vetrotechusa.com Omaha, NE 68108 Wilmington, CA 90744 Phone: 800/238-4566 Ph: 800/223-6594 Fax: 402/444-1659 Fax: 310/549-5398 www.calglassbending.com ARCHITECTURAL GLASS [email protected] Clear, Tinted, Low-E, Vitro America Berman Glass Editions Reflective, Acid-Etch, 965 Ridge Lake Blvd., Suite 300 Low-Iron or Specialty Memphis, TN 38120 1-1244 Cartwright Street Polished Edges, Holes, Notches, and Cutouts Phone: 800/238-6057 Vancouver, BC V6H3R8 FLORIDA www.vitroamerica.com Canada [email protected] Phone: 604/684-8332 BENT GLASS Fax: 604/684-8373 Custom Glass Bending Fire-Rated Glass, www.bermanglass.com Impact Resistant [email protected] AGC InterEdge Technologies 85 Liberty Ship Way, Suite 110B General Glass International Sausalito, CA 94965 101 Venture Way • All sizes & thicknesses (800) 543-8796 • fax: (800) 543-8798 Phone: 877/376-3343 Secaucus, NJ 07094 • Quality long & short-run production www.e-bentglass.com Fax: 415/289-0326 • Heat-Strengthened • Annealed www.firesafe-glass.com Phone: 201/553-1850 A GUARDIAN ‘SUN-GUARD’ Fax: 201/553-1851 • Safety Laminated • Insulated General Glass International • Architectural, fixture and furniture CERTIFIED FABRICATOR www.generalglass.com applications 101 Venture Way [email protected] Block Secaucus, NJ 07094 Tel. (888) 288-9129 Decalite Ltd. Phone: 201/553-1850 Oldcastle Glass® Fax (888) 288-9128 The Portergate Ecclesall Road Fax: 201/553-1851 Over 40 manufacturing Tel. (954) 917-0039 www.generalglass.com Sheffield S11-8NX, UK [email protected] locations throughout Phone: 01142-096096 North America Fax: 01142-096001 SAFTI FIRST™ Fire Phone: 866/653-2278 Precision Glass Bending Corp. Rated Glazing Solutions www.oldcastleglass.com P.O. Box 1970 Fire-Rated Glass 325 Newhall Street 3811 Hwy 10 West AGC InterEdge Technologies San Francisco, CA 94124-1432 Greenwood, AR 72936 85 Liberty Ship Way, Suite 110B Phone: 888/653-3333 Phone: 479/996-8065 or Sausalito, CA 94965 Fax: 415/824-5900 800/543-8796 Phone: 877/376-3343 www.safti.com Fax: 479/996-8962 Virginia Glass Products Corp. Fax: 415/289-0326 [email protected] www.e-bentglass.com www.firesafe-glass.com P.O. Box 5431 [email protected] Technical Glass Products Martinsville, VA 24115 600 6th Street South Phone: 800/368-3011 Kirkland, WA 98033 Fax: 276/956-3020 Phone: 800/426-0279 Fax: 800/451-9857 Supplier’s Guide listings start www.fireglass.com at only $350 per year! [email protected]

86 USGlass, Metal & Glazing | June 2008 www.usglassmag.com [usg | supplier’s guide]

VETROTECH Saint-Gobain Bent ARCHITECTURAL METAL 2108 B Street NW, Suite 110 Precision Glass Bending Corp. Auburn, WA 98001 P.O. Box 1970 Phone: 888/803-9533 Vitro America 3811 Hwy 10 West Fax: 253/333-5166 965 Ridge Lake Blvd., Suite 300 Greenwood, AR 72936 Vitro America Phone: 479/996-8065 or www.vetrotechusa.com Memphis, TN 38120 965 Ridge Lake Blvd., Suite 300 Phone: 800/238-6057 800/543-8796 www.vitroamerica.com Fax: 479/996-8962 Memphis, TN 38120 Hurricane-Resistant Phone: 800/238-6057 Coastal Glass Distributors [email protected] www.e-bentglass.com [email protected] www.vitroamerica.com 7421 East Spartan Blvd. [email protected] Charleston, SC 29418 Pattern Glass Coastal Glass Distributors Fire & Safety Rated Wire Phone: 800/868-4527 SAFTI FIRST™ Fire Dies/Custom Metal Fax: 800/314-4436 7421 East Spartan Blvd. Rated Glazing Solutions Charleston, SC 29418 EFCO Corporation www.coastalglassdist.com 325 Newhall Street 1000 County Road [email protected] Phone: 800/868-4527 San Francisco, CA 94124-1432 Fax: 800/314-4436 Monett, MO 65708 Phone: 888/653-3333 Phone: 800/221-4169 Glasslam www.coastalglassdist.com Fax: 415/824-5900 1601 Blount Rd. [email protected] www.safti.com Fax: 417/235-7313 Pompano Beach, FL 33069 [email protected] Phone: 954/975-3233 Radiation Shielding AUTO GLASS Fax: 954/975-3225 Amerope Enterprises Inc. ARCHITECTURAL ACCESSORIES www.glasslam.com 150 Commerce Rd. GLASS/TEMPERED Window Film Boynton Beach, FL 33426 Oldcastle Glass® CPFilms Inc. SAFTI FIRST™ Fire Phone: 800/327-3320 Over 40 manufacturing P.O. Box 5068 Rated Glazing Solutions Fax: 561/737-3721 locations throughout Martinsville, VA 24115 325 Newhall Street www.amerope.com North America Phone: 276/627-3000 San Francisco, CA 94124-1432 [email protected] Phone: 866/653-2278 Fax: 276/627-3032 Phone: 888/653-3333 www.oldcastleglass.com www.llumar.com Fax: 415/824-5900 X-Ray Fluoroscopic All Team Glass & Mirror Ltd. [email protected] www.safti.com Amerope Enterprises Inc. Phone: 800/363-4651 or [email protected] 150 Commerce Rd. 416/745-7182 AUTO GLASS & Boynton Beach, FL 33426 Fax: 416/745-2692 RELATED PRODUCTS Insulating Phone: 800/327-3320 www.allteamglass.com EDI/Billing Arch Aluminum & Glass Fax: 561/737-3721 IBS Software 10200 NW 67th St. www.amerope.com 1221 Harrison Street Tamarac, FL 33321 [email protected] Kansas City, MO 64106 Phone: 800/432-8132 Phone: 800/959-5500 Fax: 954/724-9293 X-Ray Protective Virginia Glass Products Corp. Amerope Enterprises Inc. P.O. Box 5431 Fax: 816/471-1939 www.archaluminum.net www.ibssoftware.com [email protected] 150 Commerce Rd. Martinsville, VA 24115 Boynton Beach, FL 33426 Phone: 800/368-3011 Phone: 800/327-3320 Fax: 276/956-3020 Sunroofs Laminated Night Watchman Co. Arch Aluminum & Glass Fax: 561/737-3721 www.amerope.com 30551 Edison Dr. 10200 NW 67th St. [email protected] Roseville, MI 48066 Tamarac, FL 33321 Phone: 586/778-2144 Phone: 800/432-8132 Technical Glass Products Vitro America Fax: 954/724-9293 965 Ridge Lake Blvd., Suite 300 Fax: 586/498-2301 600 6th Street South [email protected] www.archaluminum.net Kirkland, WA 98033 Memphis, TN 38120 [email protected] Phone: 800/426-0279 Phone: 800/238-6057 www.vitroamerica.com T-Tops Fax: 800/451-9857 Night Watchman Co. Glasslam [email protected] www.fireglass.com 30551 Edison Dr. 1601 Blount Rd. [email protected] Pompano Beach, FL 33069 Bent Roseville, MI 48066 Phone: 954/975-3233 ARCHITECTURAL Precision Glass Bending Corp. Phone: 586/778-2144 Fax: 954/975-3225 GLASS/LAMINATED P.O. Box 1970 Fax: 586/498-2301 Oldcastle Glass® 3811 Hwy 10 West [email protected] www.glasslam.com Greenwood, AR 72936 Over 40 manufacturing Phone: 479/996-8065 or locations throughout 800/543-8796 North America Fax: 479/996-8962 Phone: 866/653-2278 www.e-bentglass.com www.oldcastleglass.com [email protected] continued on page 88 www.usglassmag.com June 2008 | USGlass, Metal & Glazing 87 [usg | supplier’s guide]

BATHROOM SPECIALTIES IBS Software Etched Glass Textured Glass 1221 Harrison Street, Walker Glass Co. Ltd. Coastal Glass Distributors Kansas City, MO 64106 9551 Ray Lawson 7421 East Spartan Blvd. Phone: 800/959-5500 Montreal, QC H7X 3K7 Charleston, SC 29418 Vitro America Fax: 816/471-1939 Canada Phone: 800/868-4527 965 Ridge Lake Blvd., Suite 300 www.ibssoftware.com Phone: 888/320-3030 Memphis, TN 38120 Fax: 514/351-3010 Fax: 800/314-4436 www.coastalglassdist.com Phone: 800/238-6057 EDI www.walkerglass.com www.vitroamerica.com IBS Software [email protected] [email protected] [email protected] 1221 Harrison Street Kansas City, MO 64106 Glass Flooring DOORS Shower Door Hardware Phone: 800/959-5500 Bullet Resistant C.R. Laurence Co. Inc. Fax: 816/471-1939 U.S. Bullet Proofing, Inc. 2503 E Vernon Ave. www.ibssoftware.com 4925 Lawrence Street Los Angeles, CA 90058 UL Approved Hyattsville, MD 20781 Phone: 800/421-6144 Point of Sale Phone: 800/363-8328 Fax: 800/262-3299 IBS Software Fax: 301/454-0199 www.crlaurence.com 1221 Harrison Street Glass Flooring www.usbulletproofing.com Kansas City, MO 64106 [email protected] US Horizon Mfg., Inc. Phone: 800/959-5500 28912 Ave. Paine Fax: 816/471-1939 Closers Valencia, CA 91355 Phone: 877/728-3874 www.ibssoftware.com Access Hardware Supply 14359 Catalina Street Fax: 661/775-1676 Quest Software Inc. www.ushorizon.com San Leandro, CA 94577 1000 E. Sturgis St., Suite 8 Phone: 800/348-2263 BULLET RESISTANT St. Johns, MI 48879 Fax: 510/483-4500 BARRIERS Phone: 800/541-2593 Fax: 517/224-7067 Fire Rated Total Security Solutions, Inc. www.questsoftware.com 170 National Park Drive Technical Glass Products Fowlerville, MI 48836 Window Film 600 6th Street South Phone: 866/930-7807 CPFilms Inc. Kirkland, WA 98033 www.totalsecuritysolutionsinc.com P.O. Box 5068 Phone: 800/426-0279 Martinsville, VA 24115 Fax: 800/451-9857 COMPUTER SOFTWARE Phone: 276/627-3000 www.fireglass.com Albat + Wirsam Fax: 276/627-3032 [email protected] North America www.llumar.com 1540 Cornwall Rd., Suite 214 [email protected] Fire-Rated Oakville, ON L6J 7W5 Framing Systems Phone: 905/338-5650 DECORATIVE GLASS AGC InterEdge Technologies Fax: 905/338-5671 Oldcastle Glass® 85 Liberty Ship Way, Suite 110B www.albat-wirsam.com Over 40 manufacturing [email protected] Sausalito, CA 94965 locations throughout Phone: 877/376-3343 PMC Software Inc. North America Fax: 415/289-0326 Bartles Corner Business Park Phone: 866/653-2278 www.firesafe-glass.com 8 Bartles Corner Rd., Suite 11 www.oldcastleglass.com www.AAG-Glass.com Flemington, NJ 08822 SAFTI FIRST™ Fire Phone: 908/806-7824 Painted Decorative Glass Company Rated Glazing Solutions Fax: 908/806-3951 Vitro America 325 Newhall Street www.pmcsoftware.com 14647 Lull Street San Francisco, CA 94124-1432 965 Ridge Lake Blvd., Suite 300 Van Nuys, CA 91405-1209 Auto Glass-Related Memphis, TN 38120 Phone: 888/653-3333 Phone: 800/768-3109 Fax: 415/824-5900 GlassMate Phone: 800/238-6057 Fax: 818/785-7429 (NAGS® International) www.vitroamerica.com www.safti.com [email protected] [email protected] 9889 Willow Creek Rd. Sandblasted San Diego, CA 92131 WORLD glassTM Advanced Glass Design VETROTECH Saint-Gobain Phone: 800/551-4012 THE DECORATIVE GLASS SOURCE Fax: 619/653-5447 30 Deer Run 2108 B Street NW, Suite 110 [email protected] World Glass Plantsville, CT 06479 Auburn, WA 98001 4014 Gunn Highway, Suite 160 Phone: 860/426-0401 Phone: 888/803-9533 Tampa, FL 33618 Fax: 860/426-0401 Fax: 253/333-5166 Phone: 888/852-2550 [email protected] Fax: 813/265-4293 www.vetrotechusa.com www.WorldGlassAG.com

88 USGlass, Metal & Glazing | June 2008 www.usglassmag.com [usg | supplier’s guide]

Folding Glass JLM Wholesale, Inc. INFORMATION AND Spacers Walls/Doors 3095 Mullins Court ORGANIZATIONS Edgetech I.G. Inc. Solar Innovations, Inc. Oxford, MI 48371 Associations 800 Cochran Ave. 234 East Rosebud Road Phone: 800/522-2940 American Architectural Cambridge, OH 43725 Myerstown, PA 17067 Manufacturers Association Phone: 740/439-2338 Phone: 800/618-0669 Fax: 800/782-1160 (AAMA) www.jlmwholesale.com Fax: 740/439-0127 Fax: 717/933-1393 1827 Walden Office Square, Ste 550 www.edgetechig.com www.solarinnovations.com [email protected] Schaumburg, IL 60173 [email protected] Phone: 847/303-5859 DOOR HARDWARE AND Units, Bent-Curved Fax: 847/303-5774 Precision Glass Bending Corp. General Door Hardware RELATED PRODUCTS www.aamanet.org Akron Hardware P.O. Box 1970 Boyle & Chase, Inc. 3811 Hwy 10 West 1100 Killian Road 72 Sharp Street INSULATING GLASS AND Akron, OH 44312 Greenwood, AR 72936 Hingham, MA 02043 RELATED PRODUCTS Phone: 479/996-8065 or Phone: 800/321-9602 Oldcastle Glass® Fax: 800/328-6070 Phone: 800/325-2530 800/543-8796 Fax: 800/205-3500 Over 40 manufacturing Fax: 479/996-8962 C.R. Laurence Co. Inc. www.boyleandchase.com locations throughout www.e-bentglass.com 2503 E Vernon Ave. [email protected] North America [email protected] Los Angeles, CA 90058 Phone: 866/653-2278 Phone: 800/421-6144 JLM Wholesale www.oldcastleglass.com INSULATING GLASS Fax: 800/262-3299 3095 Mullins Court MACHINERY/EQUIPMENT www.crlaurance.com Oxford, MI 48371 Production Lines Phone: 800/522-2940 Edgetech I.G. Inc. Metal Clad Doors 800 Cochran Ave. Doralco Fax: 800/782-1160 Virginia Glass Products Corp. www.jlmwholesale.com Cambridge, OH 43725 11901 S. Austin Ave., Suite 301 P.O. Box 5431 Phone: 740/439-2338 Alsip, IL 60803 [email protected] Martinsville, VA 24115 Fax: 740/439-0127 Phone: 708/388-9324 Phone: 800/368-3011 www.edgetechig.com Fax: 708/388-9392 Fax: 276/956-3020 www.doralco.com MACHINERY/EQUIPMENT Sliding Doors Vitro America Doralco 965 Ridge Lake Blvd., Suite 300 Vitro America 11901 S. Austin Ave., Suite 301 Memphis, TN 38120 Lapcraft Inc. Alsip, IL 60803 965 Ridge Lake Blvd., Suite 300 Phone: 800/238-6057 Memphis, TN 38120 195 West Olentangy St. Phone: 708/388-9324 Powell, OH 44065-8720 Fax: 708/388-9392 www.vitroamerica.com Phone: 800/238-6057 [email protected] Phone: 800/432-4748 www.doralco.com www.vitroamerica.com Fax: 614/764-1860 [email protected] DOORS, OTHER Track Caps www.Lapcraft.com [email protected] Peterson Johnson Bros. Metal Forming Airspacers International Ent. Ltd. 5518 McDermott Dr. Alumet Mfg., Inc. Cutting Machine 504 S. Glenn Ave. Berkeley, IL 60163 Wheeling, IL 60090 3803 136th St. NE Bottero Flat Glass Inc. Phone: 847/541-3700 Phone: 708/449-7050 Marysville, WA 98271 330 Weaver Rd., Suite 600 Fax: 847/541-3790 Fax: 708/449-0042 Phone: 360/653-6666 or Florence, KY 41042 www.petersoninternational.com 800/343-8360 Phone: 800/900-7559 GLASS HANDLING/ Fax: 360/653-9884 Fax: 845/362-1856 TRANSPORTATION Rolltech Industries Helima Helvetion Intl. MIRROR AND MIRROR Virginia Glass Products Corp. 11 Dansk Court PO Box 1348 RELATED PRODUCTS P.O. Box 5431 Toronto, ON M9W 5N6 Canada Duncan, SC 29334-1348 Palmer Mirro-Mastics Martinsville, VA 24115 Phone: 419/337-0631 Phone: 800/346-6628 146 St. Matthews Avenue Phone: 800/368-3011 Fax: 419/337-1471 Fax: 864/439-6065 PO Box 7155 Fax: 276/956-3020 www.helima.de Louisville, KY 40257-0155 KEAR Fabrication Inc. [email protected] Phone: 502/893-3668 or DOOR COMPONENTS 11 Creditstone Rd., Unit 7 800/431-6151 Adams Rite Manufacturing Co. Muntin Bars Fax: 502/895-9253 Concord, ON L4K 2P1 www.mirro-mastic.com 260 Santa Fe Street Canada Alumet Mfg., Inc. Pomona, CA 91767 Phone: 905/760-0841 3803 136th St. NE Phone: 909/632-2300 Fax: 905/760-0842 Marysville, WA 98271 Fax: 909/632-2370 Phone: 360/653-6666 or www.adamsrite.com 800/343-8360 Fax: 360/653-9884 continued on page 90 www.usglassmag.com June 2008 | USGlass, Metal & Glazing 89 [usg | supplier’s guide]

SKYLIGHTS & OVERHEAD TOOLS AND SUPPLIES Decorative Film GLAZING SYSTEMS Cleaning Towels CPFilms Inc. Skylights Jacone Distributors P.O. Box 5068 O’Keeffe’s Inc. 5717 Samstone Ct. Martinsville, VA 24115 Virginia Glass Products Corp. Cincinnati, OH 45242 P.O. Box 5431 325 Newhall Street Phone: 276/627-3000 Phone: 513/745-0244 Fax: 276/627-3032 Martinsville, VA 24115 San Francisco, CA 94124 Fax: 513/745-9581 Phone: 800/368-3011 www.llumar.com Phone: 415/822-4222 [email protected] [email protected] Fax: 276/956-3020 Fax: 415/822-5222 www.okeeffes.com WINDOW & DOOR REPLACEMENT Security Film HARDWARE CPFilms Inc. STOREFRONT/ Vitro America Strybuc Industries P.O. Box 5068 ENTRANCES Martinsville, VA 24115 965 Ridge Lake Blvd., Suite 300 ® 2006 Elmwood Ave. Memphis, TN 38120 Oldcastle Glass Sharon Hills, PA 19078 Phone: 276/627-3000 Phone: 800/238-6057 Over 40 manufacturing Phone: 800/352-0800 Fax: 276/627-3032 www.vitroamerica.com locations throughout Fax: 610/534-3202 www.llumar.com [email protected] North America www.strybuc.com [email protected] Phone: 866/653-2278 WINDOW FILM Johnson Window Films Acid Etched Mirror www.oldcastleglass.com Walker Glass Co. Ltd. CPFilms Inc. 20655 Annalee Ave. P.O. Box 5068 Carson, CA 90746 9551 Ray Lawson Pittco Architectural Metals, Inc. Martinsville, VA 24115 Montreal, QC H7X 3K7 Phone: 310/631-6672 1530 Landmeier Rd. Phone: 276/627-3000 Fax: 310/631-6628 Canada Fax: 276/627-3032 Phone: 888/320-3030 Elk Grove Village, IL 60007 www.johnsonwindowfilms.com Phone: 800/992-7488 www.llumar.com Fax: 514/351-3010 [email protected] www.walkerglass.com Fax: 847/593-9946 WINDOW HARDWARE [email protected] [email protected] Architectural Film Stiffeners www.pittcometals.com CPFilms Inc. Alumet Mfg., Inc. Decorative P.O. Box 5068 3803 136th St. NE Martinsville, VA 24115 Marysville, WA 98271 Phone: 276/627-3000 Phone: 360/653-6666 or Fax: 276/627-3032 800/343-8360 www.llumar.com Fax: 360/653-9884 Vitro America [email protected] 965 Ridge Lake Blvd., Suite 300 WINDOWS Memphis, TN 38120 Johnson Window Films Blast Resistant Phone: 800/238-6057 20655 Annalee Ave. United States www.vitroamerica.com Carson, CA 90746 Bullet Proofing Inc. Phone: 310/631-6672 4925 Lawrence Street [email protected] Fax: 310/631-6628 www.johnsonwindowfilms.com Hyattsville, MD 20781 SUNROOMS AND Phone: 301/454-0155 or RELATED PRODUCTS Auto Film 800/363-8328 Bent Solarium Glass Johnson Window Films Fax: 301/454-0199 20655 Annalee Ave. www.usbulletproofing.com Precision Glass Bending Corp. [email protected] PO Box 1970, Carson, CA 90746 Phone: 310/631-6672 3811 Hwy. 10 West Fax: 310/631-6628 Fire-Rated Greenwood, AR 72936 www.johnsonwindowfilms.com SAFTI FIRST™ Fire Phone: 800/543-8796 or 479/996-8065 Rated Glazing Solutions Fax: 479/996-8962 Commercial Tint 325 Newhall Street www.e-bentglass.com CPFilms Inc. San Francisco, CA 94124-1432 introducing... [email protected] P.O. Box 5068 Phone: 888/653-3333 Martinsville, VA 24115 Fax: 415/824-5900 MirrorUnique™ Phone: 276/627-3000 Sunrooms www.safti.com antique mirror glass Fax: 276/627-3032 [email protected] Solar Innovations, Inc. www.llumar.com 234 East Rosebud Road [email protected] General Tools & Supplies Myerstown, PA 17067 Johnson Window Films Pacific Laser Systems Phone: 800/618-0669 449 Coloma Street Fax: 717/933-1393 20655 Annalee Ave. Carson, CA 90746 Sausalito, CA 94965 www.solarinnovations.com Phone: 310/631-6672 Phone: 800/601-4500 [email protected] Fax: 310/631-6628 Fax: 415/289-5789 ■ www.Jockimo.com www.johnsonwindowfilms.com

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Employment/Help Wanted

Supervisor SIGCO, Inc., a fabricator of architectural M[Wh[i[[a_d]jme_dZ_l_ZkWbi\ehj^[i[a[ofei_j_edi0 glass and aluminum in Westbrook, 9kijec[hIebkj_edi;n[Ykj_l[ Maine currently has openings for an ex- 9kijec[hIebkj_edi;d]_d[[h perienced supervisor for our edging, drilling, and milling, operation. We are 78EKJI7=; looking for a hands-on person who knows I7=;;b[YjheY^hec_Yi"?dY$_iWdWmWhZ#m_dd_d]"j[Y^debe]_YWbboWZlWdY[ZcWdk# and understands the latest automated \WYjkh[h e\ [b[Yjhed_YWbbo j_djWXb[ ]bWii fheZkYji \eh WhY^_j[YjkhWb Wffb_YWj_edi$ equipment, knows how to prioritize, can IW][=bWiifheZkYjiWh[=h[[dIf[Yb_ij[Z"WdZm[h[dWc[Zed[e\j^[jef'& communicate well, has strong analytical ]h[[d Xk_bZ_d]i fheZkYji e\ (&&, Xo 8k_bZ_d] =h[[d cW]Wp_d[$  ;d[h]o#iWl_d]" and problem solving abilities and can fheZkYj_l_jo#[d^WdY_d]IW][=bWiifheZkYjim_bb^[bfcWa[j^_imehbZX[jj[h\ehWbb$ maintain focus under pressure. If you J^[WZlWdY[Z[d[h]of[h\ehcWdY[WdZeYYkfWdjYec\ehjfhel_Z[ZXoIW][=bWii fheZkYji^WifkjI7=;_dW^_]^]hemj^"[nfWdi_edceZ[$M[i[[a_dZ_l_ZkWbi meet this description, please e-mail a m^eZ[i_h[jeX[fWhje\W^_]^#_dlebl[c[dj"[cfbeo[[#\eYki[ZmehafbWY[Ykb# resumé to [email protected] detailing your jkh[$

9KIJEC;HIEBKJ?EDI;N;9KJ?L; 9kijec[hIebkj_edi9I fhel_Z[ifhe`[YjcWdW][c[dje\ehZ[hi\hecgkej[je Ó[bZYecc_ii_ed_d]"j[Y^d_YWbi[hl_Y[WdZikffehjje_dj[hdWb%[nj[hdWbYkijec[hi" Project Manager Ykijec[hi[hl_Y["WdZ_if_lejWb_dj^[ikYY[ii\kbZ[b_l[hoe\fheZkYjjeYkijec# Engineering Draftsman [hi$J^[fei_j_edh[gk_h[ifhel[db[WZ[hi^_f"j[WcWdZXki_d[iifheY[iiYWfWX_b# BCIndustries, a Tampa, Fl. based manu- _jo"ijhWj[]_Yj^_da_d]"WXWbWdY[e\j[Y^d_YWbWdZfhe`[Yjc]cjWX_b_jo"Wjj[dj_ed facturer and Contractor, is recruiting the jeZ[jW_bWdZ[nY[bb[djYecckd_YWj_edWdZh[bWj_edi^_fc]cjYWfWX_b_j_[i$J^[ above positions. Experience in the indus- ikYY[ii\kbYWdZ_ZWj[m_bbb[WZWdZZ[l[befj^[9I]hekfWij^[Xki_d[iihWf_Zbo try is required. Knowledge of window, ]hemi"Z[b_l[hj[Y^d_YWb[nY[bb[dY[_dYkijec[hi[hl_Y[WdZb[WZikYY[ii\kbfhe`# sliding door, and curtain wall is required. [YjcWdW][c[dj$H[gk_h[Z0'(!ohi[nf[h_[dY[WdZjhWYah[YehZe\ikYY[ii\kb Relative experience in the respective job is j[WcWdZfhe`[Yjb[WZ[hi^_f[nf[h_[dY[fh[\[hWXbo_d]bWp_d]_dZkijho $8WY^# required. Florida experience a plus. If you [behÊiZ[]h[[_diY_[dY[eh[d]_d[[h_d]Z_iY_fb_d[h[gk_h[Z1C87Z[i_hWXb[$ are a career oriented person we want to 9KIJEC;HIEBKJ?EDI;D=?D;;H talk to you. Our 20 year old company is J^[ikYY[ii\kbYWdZ_ZWj[m_bbX[WYeh[c[cX[he\j^[9kijec[hIebkj_ediJ[Wc$ growing at above average rates and the J^_ifei_j_edfhel_Z[ifhe`[Yjc]cje\Ykijec[hehZ[hije[dikh[j^[_hikYY[ii# best should apply. \kbYecfb[j_ed\hecgkej[j^hek]^ÓdWbYecc_ii_ed_d]"fbkij[Y^d_YWbi[hl_Y[WdZ BCIndustries ikffehjje_dj[hdWbWdZ[nj[hdWbYkijec[hi$J^_iheb[h[gk_h[iWXWbWdY[e\j[Y^d_# 5008 Tampa West Blvd. YWbia_bbi"fhe`[YjcWdW][c[djWX_b_jo"Wjj[dj_edjeZ[jW_bWdZ[nY[bb[djYecckd_YW# Tampa, Fl. 33634 j_edWdZh[bWj_edi^_fcWdW][c[djYWfWX_b_j_[i$H[gk_h[Z0+!ohimeha[nf[h_[dY[ Fax: 813/881-0812 m_j^j[Wcehfhe`[Yjb[WZ[hi^_f[nf[h_[dY[fh[\[hWXbo_d]bWp_d]_dZkijho WdZW [email protected] XWY^[behÊiZ[]h[[_diY_[dY[eh[d]_d[[h_d]Z_iY_fb_d[$

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92 USGlass, Metal & Glazing | June 2008 www.usglassmag.com [usg | classifieds]

Industry Services

Bieber Consulting Group, LLC Is a group of retired Glass Industry Exec- utives with the ability to solve your prob- lems, grow your business and add to your Territory Sales Managers Needed revenue stream. With over 40 years of ex- pertise managing sales and profits, we Sapa Fabricated Products in Magnolia, AR is expanding and has immediate open- know cost reduction, sales & marketing, ings for Territory Sales Managers in new and existing territories in the northeast finance, glass fabrication, safety, purchas- and the northwest. The positions will be responsible for generating sales for ing, labor relations and more. To explore Alumax Bath Enclosures, Sapa Railing & Ornamental fence as well as other excit- how we can be of benefit to you, call ing products under development. Paul Bieber at 603/242-3521 or e-mail [email protected]. Ideal candidates will be driven, self-motivated, organized individuals with pol- ished field sales skills. Preference will be given to applicants with previous sales ex- perience in building and construction markets. A college degree is preferred. Used Equipment If you enjoy the challenge of developing incremental sales volume, take this op- portunity to become part of a reorganized, multi-faceted company that is focused for Sale on developing innovative cutting edge solutions for the markets we choose to serve. New & Used Machinery Sapa offers competitive salaries, incentive pay and benefits including medical, Vertical Washers - Makivetro, CRL, Zaf- dental and vision insurance, 401(k) and paid vacation and holidays. Please send ferani, Lenhardt, Somaca. your resume to Jane Hill, HR Manager. Fax: 870/901-2928. E-mail: Horizontal Washers - Billco, Somaca [email protected]. EOE, M/F Miller, Bovone & Bavelloni. Used Oven Presses - Billco, Besten Vinyl Welders, Corner Cleaners, Saws, Project Managers Bevelers, Edgers, Drills, & Tempering Contract Glaziers, a leading curtain wall Products for Sale Furnaces manufacturer and installer, is looking for Ph: 724/239-6000; Fx: 724/239-6011 experienced project managers. We are Curved China Cabinet Glass [email protected] seeking candidates with a minimum of 5 Standard curves fit most cabinets - one www.usglassmachinery.com years experience. Good computer skills a day service. Most sizes $87, $92, $97 must. Salary commensurate with experi- and each piece is delivered. Call ence. Relocation expenses considered. 512/237-3600, Peco Glass Bending, PO New and Used Equipment E-mail resumes or inquiries to info@ Box 777, Smithville, TX 78957. NEW 4 spindles flat edger $19,500 US contractglaziers.com. 60” horizontal glass washer 6 brush 60” vertical glass washer 4 brush Estimator/Project Mgr. Businesses for Sale Butyl extruder 15 pounds slug Continued Co. growth requires another NEW EDGERS. NEW BEVELERS. experienced individual with background Glass Business for Sale 50% OFF REGULAR PRICE in managing Window, SF, and CW projects Contact: Steve Brown in PA, MD, DC, VA, NJ, and NY. We offer Business is located in the Atlanta, GA area. Tel: 888/430-4481; Fax: 450/477-6937 above average income potential for an Sale includes all inventory, 3 trucks, punch, E-mail: [email protected] above average person. Looking for and all other equipment. Sales last year organized person w/excellent blueprint were 1.2 million dollars. Contact us by reading, people, & computer skills (MS e-mail [email protected]. Atech Fornax Vinyl (PVC) Project, ACT, GDS, Excel, & MS Office). Bending Machine Send resumé & salary requirements to Designed to bend vinyl (PVC) window [email protected] or fax 717/838-7990. Montana Glass Business profiles to a desired form. PHTech bend- For Sale - A turn-key glass & paint sales ing molds for 2 frame profiles + 4 glazing To place a classified, please call Janeen Mulligan at business. Includes the building & Main beads also available. Contact Dale or 540/720-5584 Ext. 112 or Street corner lot. $269,000. E-mail Rick at Bryan at 386/445-2290. $32,500 or best e-mail [email protected]. Garden Realty [email protected]. offer. www.usglassmag.com June 2008 | USGlass, Metal & Glazing 93 [advertising index]

Page Company Phone Fax Web Address 35 AGC Flat Glass North America 800/251-0441 423/229-7110 www.na.agc-flatglass.com 9 AGC InterEdge Technologies 877/376-3343 415/289-0326 www.firesafe-glass.com 98 Arch Aluminum & Glass Co. Inc. 866/629-2724 586/725-4627 www.archaluminum.net 24 Artus Corp. 201/568-1000 201/568-8865 www.artuscorp.com 33 Ashton Industrial Ltd. 44 1279 624810 44 1279 621566 www.ashton-industrial.com 81 Boyle & Chase Inc. 800/325-2530 800/205-3500 www.boyleandchase.com 12 Bromer Inc. 450/477-6682 450/477-9679 www.bromerinc.com 87 California Glass Bending 800/223-6594 310/549-5398 www.calglassbending.com 53 Cardinal LG Co. 952/935-1722 952/935-5538 www.cardinalcorp.com 79 CMS North America Inc. 616/698-9970 616/698-9730 www.cmsna.com 43 CPFilms Inc. 800/345-6088 314/674-1950 www.cpfilms.com 31 Crane Revolving Doors 800/942-7263 847/295-5288 www.cranedoor.com 59 C.R. Laurence Co. Inc. 800/421-6144 866/921-0532 www.crlaurence.com 6 Dependable Glassworks 800/338-2414 800/866-0986 www.dependableglass.com 50 DORMA Glas 800/451-0649 301/390-0011 www.dorma-usa.com 61 Edgetech IG Inc. 800/233-4383 740/439-0121 www.superspacer.com 64 Epco Group 866/313-3726 626/961-3525 www.epcocorp.com 77 Erdman Automation Corp. 763/389-9475 763/389-9757 www.erdmanautomation.com 47 F. Barkow Inc. 414/332-7311 414/332-8217 www.barkow.com 58 Fletcher-Terry Co. 800/843-3826 860/676-8858 www.fletcher-terry.com 87 Florida Screen Enterprises 305/687-0424 305/687-3008 www.floridascreen.com 25 Forel Spa 336/768-5504 336/768-7549 www.besanalovati.com 62, 69, 83 Glass Association of North America 785/271-0208 785/271-0166 www.glasswebsite.com 27 Glasstech Inc. 419/661-9500 419/661-9616 wwwglasstech.com 31 Glasswerks L.A. Inc. 888/789-7810 888/789-7820 www.glasswerks.com 65 Glaston Finland/Tamglass Brand 358 10 500 6103 358 10 500 6109 www.glaston.net 19 Glaston Italy/Bavelloni Brand 39 031 728311 39 031 7286358 www.glaston.net 97 GlasWeld Systems 800/321-2597 541/388-1157 www.glasweld.com 78 Glazelock Shims Inc. 815/935-5396 815/936-9314 www.glazelockshims.com 54 Groves Inc. 800/991-2120 815/385-8640 www.groves.com 63, 91 Grove Products Inc. 800/724-7683 978/840-4130 www.groveproductsinc.com 5 Hegla Corp. 404/763-9700 404/763-0901 www.heglacorp.com 57 Intermac AGM 704/357-3131 704/357-3130 www.intermacamerica.com 15 Intermountain Lock & Security 800/453-5386 801/485-7205 www.intermountainlock.com 60 JLM Wholesale 800/522-2940 248/628-6733 www.jlmwholesale.com 72 Jordon Glass Co. 800/833-2159 305/482-0119 www.jordonglass.com 21 Joseph Machine Co. 800/457-7034 717/432-2712 www.josephmachineco.com 80 J. Sussman Inc. 718/297-0228 718/297-3090 www.jsussmaninc.com 70 Julius Blum & Co. Inc. 800/526-6293 201/438-6003 www.juliusblum.com 72 Lapcraft Inc. 800/432-4748 614/764-1860 www.lapcraft.com 84 Liberty Glass & Metal Industries 800/843-2031 860/923-9662 www.libertywindowsystems.com 69 Lothar’s Industrial Sales Ltd. 905/453-8857 905/453-9554 www.lothars.ca

94 USGlass, Metal & Glazing | June 2008 www.usglassmag.com [advertising index]

Page Company Phone Fax Web Address 11 Mayflower Sales Co. Inc. 800/221-2052 718/789-8346 www.mfsales.com 16-17 Oldcastle Glass 866/653-2278 770/804-3369 www.oldcastleglass.com 55 Painters & Allied Trades 888/934-6474 301/654-2025 www.lmcionline.org 52 Precision Glass Bending 800/543-8796 800/543-8798 www.e-bentglass.com 86 Pulp Studio 310/815-4999 310/815-4990 www.switchlite.com 73 Quattrolifts 800/983-5841 61 3 93728105 www.quattrolifts.com 48 Salem Distributors 800/234-1982 336/766-1119 www.salemdist.com 13 Schott North America Inc. 502/657-4417 502/966-4976 www.us.schott.com 22 Shat R Proof Corp. 800/328-0042 952/946-0461 wwwshatrproof.com 23 Soft Tech America Inc. 954/568-3198 954/563-6116 www.softtechnz.com 71 Sommer & Maca 866/583-1377 866/584-9722 www.somaca.com 56 Taco Metals 800/743-3803 727/576-1053 www.tacometals.com C2 Taricco Corp. 562/437-5433 562/901-3932 www.taricco.com 1 Technical Glass Products 800/426-0279 800/451-9857 www.fireglass.com 49 Traco 800/837-7001 724/776-7014 www.traco.com 29 United Glass Corp. 800/232-9050 Not Available www.pdcglass.com 3 Unruh Fab Inc. 888/772-8400 316/772-5852 www.unruhfab.com 7 Vitro America 800/238-6057 501/884-5338 www.vitroamerica.com 6 Wood’s Powr-Grip Co. Inc. 800/548-7341 406/628-8354 www.powrgrip.com 51 YKK America 800/955-9551 678/838-6099 www.ykkap.com theBusiness continued from page 96

Maybe they just felt that the green “It sounds familiar. I think it’s the form money on themselves and take pretty movement at the commercial building that not-for-profit organizations have to good care of their people. And they side of things needed them.” file with the IRS each year, but I’m not seem to be doing quite well. Particularly “Kinda out of the goodness of their going to tell you that I’ve ever seen one.” if you look at their cash position and in- hearts, Hill?” “Well Hill, I’ve seen quite a few of vestment holdings. In fact, Hill, I think “I don’t know, Mooch. Something has them.” you would be amazed at how well to be motivating them to move into the “How do you get them? You don’t they’ve been doing.” commercial side.” steal them do you, Mooch?” “So what are you saying here, “What do you think it might be, “No, no, no. You see, if an organiza- Mooch?” Hill?” tion has a tax exempt status, their 990 “I’m saying that, just like any other “I’m not sure. I mean, I’m all for the form is available to the public for re- business that wants to sustain itself, environmental stuff but I don’t honestly view. You can get a 990 on any tax ex- they need to look for new things to do see what the NFRC brings to the table empt organization and let me tell you … new services to sell, and particularly except another layer of redundancy and Hill, some of them make for some very so if the stuff they used to do to earn the costs associated with it. I’m a little interesting reading.” money has started to dry up. And it re- confused about the whole thing. Specif- “Really? So did you get one on these ally doesn’t matter if what they do is ically, what will they really do that isn’t guys?” wanted, useful or even needed. If they already being done or couldn’t be done “Yes I did and it was pretty much want to keep the train rolling, they’ve more efficiently and cost effectively by what I expected.” got to look for new areas to go into.” someone already in a position to do “What do you mean, Mooch?” “So you don’t think it’s all about going so?” “They are a decent size business, Hill green, Mooch?” “Let me ask you something, Hill. and just like any other business. They “No, Hill, I do not. I think it’s actually Have you ever heard of IRS Form 990?” take in money, give out contracts, spend all about going for the green.” ■

www.usglassmag.com June 2008 | USGlass, Metal & Glazing 95 theBusiness

Going (for the) Green

by Lyle R. Hill

n the eyes of the world, Johnny “The ably have more questions than an- “Well, as time went by, the Mooch” Rago would not be consid- swers at this point. But I’ve gotta NFRC people apparently felt as Iered a very bright guy. In fact, some tell you, Mooch, that I’m a little though they had conquered might even refer to him as somewhat puzzled by your interest in the residential side of the dull. And certainly if we were to look all of this.” window fenestration only at his academic achievements ... or “Hill, you should industry and so they lack thereof ... we would have to con- know me well enough decided that they clude that he might just be challenged by now to know that I I’m saying that should maybe turn intellectually. He was 16 years and am a student of two their attention to the seven months old when he graduated things and two things just like any other commercial side of the from grammar school—the only grad- only. The first is money business that market. Perhaps they uate in the history of Irving Elementary ... specifically, who has felt that the commer- to legally drive himself to his own grad- it and how do I get wants to sustain cial side needed some uation ceremony. At the age of 19, he some of it? And itself, they need to help from them in dropped out of high school. He was a secondly, I continue to going green.” second semester freshman at the time. be interested in, and look for new “Did anyone ask for In spite of the shortcomings of his for- fascinated by, human things to do ... new their help?” mal education he is, in many ways, a nature.” “That’s not real very intuitive, logical, sharp individual. “OK, but like I said, services to sell. clear to me, Mooch. I And if we were to equate intelligence to this whole NFRC thing have heard them cunning, shrewdness and perspicuity, is puzzling and I’m struggling to make imply that the DOE had pushed them we might even be inclined to think he sense of it.” that way but, you know, there’s already is a genius of sorts. “I’m not surprised that you’re strug- all kinds of safeguards and verification It had been a little over a month since gling, Hill. In fact, I would be more sur- procedures for the commercial side of we last spoke and, during that conver- prised if you weren’t. So, I’ve been doing the industry. I mean, the commercial sation, I had promised The Mooch that a bit of research on my own, but before side is much more formalized and the I would look into this National Fenes- I tell you what I’ve come up with, let me permitting, sample and test submission tration Rating Council (NFRC) thing hear where you’re at with all of this.” procedures are already time-consum- that, for some unknown reason, had “It’s complicated, Mooch … at least at ing, costly and cumbersome. I can see caught his attention. So it came as no first glance. You see the NFRC was cre- why the residential area needed some surprise when he called late one after- ated about 17 years ago to develop a uni- cleaning up, but there is a huge differ- noon to see how I was doing with my form identification program that would ence between the residential and the investigation. help standardize and maybe even en- commercial fenestration businesses. “Hill,” he began, “how goes the force energy requirements for residen- struggle?” tial windows. All kinds of manufacturers continued on page 95 “It’s never easy, Mooch,” I answered were making bogus energy claims after immediately recognizing his low and there was mass confusion with gravelly voice. “In fact, in some ways the regards to standards, compliance Lyle R. Hill is president struggle gets a little rougher every day. and ratings. The NFRC really of MTH Industries of Chicago. And how goes it with you?” helped to clean up the mess. In fact, Mr. Hill’s opinions are solely “It’s okay, Hill, but I’m anxious to see you could say these guys were his own and not necessarily how you’re doing with your analysis. more or less at the forefront of the those of this magazine. Have you reached any conclusions yet?” ‘green movement.’” “Well, to be honest with you, I prob- “OK, then what?”

96 USGlass, Metal & Glazing | June 2008 www.usglassmag.com TheThe glassglass isis alwaysalways greenergreener withwith Gfforceorce™

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THE MAGAZINE OF INFLUENCE FOR GLASS INDUSTRY LEADERS ONLY ONLINE JUNE 2008 One on One With Ted Hathaway

Online nly www.usglassmag.comTemper O Temper

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MOST REQUESTED AND LARGEST CIRCULATION OFOF ANYANY ARCHITECTURALARCHITECTURAL GLASS MAGAZINE WWW.GLASS.COM®® Only On usglassmag.com JUNE 2008 Talking Shop With Ted Hathaway, CEO of Oldcastle Glass

n many ways, Ted Hathaway is larger than life. The 53-year-old chief executive officer (CEO) of Oldcastle Glass® has a reputation for getting results, eliciting stellar business performance, and making impeccable Iacquisition choices—all combined with a great appreciation for the artistry of design. He also has a repu- tation as a “behind-the-scenes” person, who has never sought nor accepted the media spotlight. Were that spotlight to shine on him, however, it would cast an impressive shadow. Hathaway holds a master’s degree in business administration with honors from Columbia University’s Business School and a bachelor’s degree in economics from Connecticut College. He started his career as a commercial banker with Bankers Trust and later worked for a leverage buyout firm. In 1987, he joined Oldcastle Inc.® as its vice president of de- velopment. Within three years, he led the $100 million acquisition of HGP Industries and Oldcastle Glass was born. During the next ten years, he added more than 25 companies to the mix in an acquisition frenzy that left Oldcastle one of the top glass fabricators in the country. Oldcastle Glass currently has 75 locations in 26 U.S. states and four Canadian provinces. It employs nearly 7,000 people. Today, Hathaway serves as CEO of Old- castle Glass, having been promoted from chief operating officer in 2000. In addition to his work, Hathaway participates in many philanthropic ventures. He is a member of the board of trustees of New York’s Museum of Arts and Design, which sits diagonally across from the company’s Manhattan offices. The newly redesigned and renovated structure, to which Oldcastle Glass donated more than $1 million in glass, is scheduled to re-open in September. Hathaway visits New York often, but makes his home in Pacific Palisades, Calif., where he is raising his two children. Oldcastle Glass is owned by Oldcastle Inc., the North American arm of the Dublin-based CRH plc, one of the world’s largest building products and materials companies. Oldcastle Inc. operations include more than 1,700 locations in 50 states and four Canadian provinces. Originally a reluctant inter- view subject, Hathaway was gracious when we sat down in early March to talk about his career, the industry and the rapid growth he has led. —Debra Levy

Ted Hathaway in his New York offices with a scale model of the renovated New York Museum of Arts and Design constructed entirely of LEGOs®. © 2008 USGlass magazine. 540-720-5584 All rights reserved. Q: Let’s start at the beginning with your the bank. It was their effort to groom Q: … go look at the water every day? name. Your actual given name is Edwin. and train people. A: There was a sense (there probably And, unless I am missing something, Ted still is somewhat) that people on the is not a normal derivative of Edwin. Is Q: I don’t know of too many people who West Coast are not as literate or as in- there a story behind how that nickname have made a jump from banking back to tellectually curious as they are in the came about? the private sector. That’s rather atypical. East. It’s not true, by the way. But when A: You would have to check with my There must have been some impetus to I sent my friends a change of address, mother. She has departed, though … I incite you to move. Was there something a lot of them wrote back and told me don’t really know what the genesis of that told you banking was not for you? to keep reading books. But you know, that was. It’s just a nickname. A: Well, I wanted an MBA; the bank if you grow up on the East Coast and provided me with a leave of absence, then you go to the West Coast, it’s a Q: Then let’s talk about your youth. I provided me with benefit continuance very different environment. It’s a freer understand that you are Connecticut- and allowed all my retirement plans to environment and it is a more entre- born and bred. Where in Connecticut are continue in full force. So I went back to preneurial environment in some re- you from? Columbia. In the course of going there spects. Nowadays so many New A: I spent a fair bit of time in Westport, for two years, I decided to explore other Yorkers are there, it’s probably the but was born in Waterbury. I spent my aspects of finance. So I left Bankers same environment. formative years in Watertown. Trust and joined what was called, in So, I moved to the West Coast in 1986, those days, a leverage buy-out firm. and I actually worked for a New York Q: And then you went to school here [in Today, they are referred to as private eq- Stock Exchange company that was try- New York City], correct? uity firms. Then I spent a couple of ing to diversify its product line. It’s a A: I went to undergraduate school in years there doing deals. company called Kerr Glass, probably Connecticut, and then I went on to get best known for its home canning prod- my MBA from Columbia University Q: Were you there through the whole ucts. It actually had a dominant posi- here in New York. “Barbarians at the Gate” era? tion in the market of glass containers A: Yes, through that and Gibson Greet- used for food products. Q: I understand that you went into ing and a number of other high-profile banking after that. deals, but we ourselves didn’t do the Q: Did you work directly for Kerr? A: Yes, I started out as a commercial high-profile deals. We did the simpler A: I went to work for the CEO and was lending officer for Bankers Trust Com- deals. That’s where I became intrigued given the task of identifying diversifi- pany. I went through its credit-training with the idea of doing acquisitions. I had cation opportunities in packaging. My program where they hired a group of done a number of acquisitions and was first idea came about while I was walk- trainees and paid us full salaries to go sort of part of the senior team. From ing up and down the aisle of a nearby back to school. So, we all spent a year there, I moved to the West Coast in 1986. grocery store looking for food products down at One Bankers Trust Plaza, which that were packaged in plastic. I came is now the Deutsche Bank Building that Q: What led you to make that move? across Mott’s Applesauce, and I turned was damaged in the 9/11 attack. A: Just a change. I wanted a change of the package over and it said “Rampart pace and wanted to try a different part Packaging.” At that time, chemistry was Q: So Bankers Trust paid you to go back of the country. changing and you could package food to school? in what was called barrier plastics. Bar- A: Well, they brought in a group of Q: You couldn’t get a much more differ- rier plastics prevented oxygen from de- business school professors to teach us ent pace than going from New York to fusing through the plastic and causing business and credit analysis. So, we all California. Did you have culture shock bacteria to grow. This was a novel prod- got paid gargantuan salaries basically when you first got there? uct. I mean, we are talking the 1980s. to study for a year. And then, when you A: Well, I did, actually. A lot of my New So, I went and visited Rampart Pack- graduated from the program, you were York friends were concerned that I aging, which was based in Williams- placed within various departments of would stop reading books and … burg, Va. We were able to make a © 2008 USGlass magazine. 540-720-5584 All rights reserved. Only On Talking Shop usglassmag.com JUNE 2008

connection. We had had a tremendous glass business because we had an op- have made to the board of directors in relationship with Kraft and a number portunity to buy a company up in terms of a return on investment. of other food companies, and now here Everett, Wash., called O&W Glass. Really, the hard work begins the day was this small fledgling company out of that you close the deal when you actu- Williamsburg, Va., trying to make its Q: Oh, sure, I remember them. ally own it. way on its own. We had a very good ini- A: O&W Glass was founded by John tial meeting, and when I asked their Schack. Schack had already sold Old- Q: So, it’s almost like the candidate who CEO if we could pursue this, he paused castle Inc. a number of precast busi- wins an election and turns to his staff and said, ‘Well, I need to talk to our par- nesses. In fact, in the 1970s, he had sold and says “now what do we do?” ent company.’ I said, ‘Well, I didn’t no- Oldcastle Inc. a company called Utility A: In a positive way, yes. It’s not a drag. tice on the D&B that you had a parent Vault. And then, in the ’80s, he was The real hard work is not necessarily company,’ and he said, ‘Well, we do.’ And bored and he decided to start up a glass getting the deal done as much as it is I asked, ‘Who might that be?’ and he fabrication plant in Everett, Wash. After making the deal a success. said, ‘It’s Shell Oil.’ he got it up and running, and after it was highly profitable, he contacted us. Q: Are there a couple [of deals] that Q: Quite a surprise, I’m sure. He wanted to sell it to us. I was asked have gotten away that you wish hadn’t A: So, we actually had some very high- to go and evaluate the deal. I was in- over the years? Do you look back and say level discussions with Shell Oil to see if trigued with the glass business. It’s a lit- ‘well gee, I wish we’d gotten that one?’ there might be any opportunity to do a tle more dynamic than the aggregates A: Very few actually. And the few that joint venture. Those discussions didn’t business just because it has more have gotten away, in hindsight, have really lead into anything, but after that breadth in terms of competitors. been … I guess the phrase “when Irish experience I decided I needed to look eyes are smiling” might be applicable. for something more active. I moved on Q: It definitely has more characters, I Sometimes it’s knowing when not to do from Kerr to Oldcastle Inc. would imagine. a deal even though it looks attractive, or A: It’s just different, not better, just dif- even when it may have a strategic fit, Q: When was that? ferent. And so, after having consum- that’s just as important as knowing A: In October of 1987. I have been at mated the O&W acquisition on behalf when to do one. We have had several Oldcastle now for some 20 years. of Oldcastle, I was intrigued with the deals that have gone all the way down glass business and, through a network to the eleventh hour, that were submit- Q: Oldcastle Glass originally was a loose of business brokers, we became aware ted to the board and approved by the conglomerate of HGP locations at that of HGP Industries. That was the deal I board but, in the eleventh hour, some- point, wasn’t it? put my heart and soul into in 1989. thing came up that gave us pause and A: Actually Oldcastle Glass didn’t exist we backed away. In some instances, in 1987. Oldcastle was then (and still is) Q: When you are doing an acquisition, some of the sellers decided they didn’t a wholly owned subsidiary of CRH. It do you get totally focused and driven to want to sell. For a transaction to work, was very modest in its scale and scope. the point where you can’t focus on any- both parties have to want it to work. If It was focused principally on what we thing else until it’s done? somebody changes his mind, be it would call heavy-side construction ma- A: I think you do get focused, yes. You buyer or seller, there is no harm and no terials—aggregates and asphalt and can get preoccupied to a degree, because foul in saying “I changed my mind.” concrete products. it’s an opportunity to grow your busi- ness strategically and because not all ac- Q: That’s interesting because I talked to Q: So in what capacity did you go to quisitions are the same. So when you a lot people in preparation for this inter- work for Oldcastle Inc.? find one you like, you want to consum- view and a common theme I heard over A: Doing acquisitions. mate it, you want to do everything you and over again was that “Ted will tell can, within reason, to make sure you are you he doesn’t know glass.” But don’t you Q: Were you reporting to a management able to secure it and make it a success. have to know an awful lot about the team here in the States, or were you re- glass business to pick off the companies porting straight to Dublin? Q: It must feel wonderful; it must feel that you have? I think it’s pretty common A: I was working for the CEO of North like winning the World Series when you knowledge in the industry that most peo- America, a gentleman named Don finally close the deal. ple are extremely impressed with the Godson. I suppose my first significant A: Actually, it feels terrible. No, it does- quality of the companies that have been deal was the acquisition of HGP Indus- n’t feel terrible. Strike that. It’s easy to acquired by Oldcastle Glass. tries, which we closed on April 4, 1990. get the deal done; it’s a lot harder to in- A: [Laughing] Well, first of all, I know Oldcastle Inc. became interested in the tegrate it and to honor the promises you a fair bit about glass … © 2008 USGlass magazine. 540-720-5584 All rights reserved. There are quite a few capable and very successful companies that are very good at manufacturing float glass. We would not see that as a logical nor plausible strategic direction for us.

very successful companies that are very Q: Are there any more quality acquisi- good at manufacturing float glass. We tion targets left out there in the glass would not see that as a logical nor plau- arena? sible strategic direction for us. And, to A: I think there are a few. answer the other question, moving downstream, we have no interest in Q: Just a few? doing that. We are very happy with the A: There are a couple that do a great job, position we are in today. have great customers, have a great repu- I think we offer a unique culture tation and would complement our ge- where you can sell your business and ography. I don’t think we are going to do still have an opportunity to run your anything in Montana in the near future, Q: Okay, good, we can dispel that myth. business. I mean, one of our first ac- but I wouldn’t be surprised if, depend- A: Obviously, if you look at our strat- quisitions after HGP was a company up ing on the opportunity, we would con- egy, it’s not all that complicated. We in Vancouver, Wash., called United tinue to grow through an acquisition in tried to identify the best acquisitions in Tempering Systems. It had been started glass in major metropolitan markets. markets where we didn’t have the pres- by some of the former shareholders of ence. Let’s start from the beginning Hunter Glass, Jack Hunter’s business, in Q: Do you feel the same way about with HGP. HGP had roughly ten loca- Oklahoma. When we acquired United metals? tions, sales of about $75 million a year. Tempering Systems in November of A: Well, I think there is a huge potential And it became a cornerstone, a plat- 1990, Jim Avanzini, who was a princi- for us in aluminum glazing systems, ab- form, for our growth. It was a radical ple in that business, joined us. He has solutely. Yes. departure for Oldcastle Inc. and CRH continued to stay with us. Today, he’s because it was a building product that one of my senior team members. He’s a Q: Can you tell me a little bit about the was very different from anything they group president. Vistawall deal? It was just so brilliant, had contemplated. Now at the time of sale, Jim was one our readers would enjoy knowing how of five shareholders of United Temper- that was put together. Q: And I’m surprised to see that Old- ing Systems. So he easily could have A: We had Vistawall on our acquisition castle Inc. really doesn’t have glass hold- taken his chips and gone somewhere list for years. In April 2006, I wrote a let- ings in other countries. Is there a reason else. He decided to stay. I’d say he ter to Lance Hockridge, who was the for that? stayed for the past 20 years because he CEO of North America [for BlueScope]. I A: It’s not for lack of interest. But the enjoys his work and he’s enjoyed being just wanted to meet him and get to know structure of the industry is very different part of our management team. We are him and discuss if there was any oppor- in other countries. In Europe it’s pretty a different type of acquirer. We provide tunity to consider Vistawall’s divestiture, much downstream, all the way through. a different culture and a different en- and so we had a couple of meetings. In vironment for people. And I think December of that year, we were notified Q: There is a lot of speculation about that’s why we have been so successful. that the business was going to be di- whether or not Oldcastle Glass either will The other side of it is that every time vested and it was going to be handled by move up to float manufacturing, or down you buy a business, you learn things an investment banker, so it was a com- toward actual installation in the future. that you didn’t know. And even in our petitive auction. There were quite a few A: Well, I think both of those are non- most recent glass acquisition in 2004— bidders; it was hotly contested. It was a starters for us. We have no interest in we bought The Floral Group—not only very, very desirable piece of business, being a float glass manufacturer. I think did we get a great business, but we and there were many prospective buyers. part of the strategy is, as Porter would found some things that Chuck Ka- say, knowing what to do and what not planek was doing particularly well. We Q: And you won. to do. And our core competence, for lack now have incorporated these through- A: We persevered. Vistawall is a phe- of a better word, is what we do today. It out the organization … so, the door nomenal business. It’s got great people. isn’t to get into float glass manufactur- swings both ways. That’s been one of It’s got a national footprint. If you like ing. There are quite a few capable and the keys to our success. to look at the map [unfurls a map of © 2008 USGlass magazine. 540-720-5584 All rights reserved. Only On Talking Shop usglassmag.com JUNE 2008

Oldcastle Glass and Vistawall locations], have got to put these together,’ but that’s portunity to work with a supplier that you’ll see it gave us the ability to really probably been part of what’s made Old- is interested in leveraging our channel, touch every customer in every metro- castle what it is, just the acknowledgment it’s a win-win. When Apple launched politan statistical area in North Amer- that ‘hey, they are different businesses and iPhone, it had to choose a service ica. HGP was the cornerstone of our they need to stay separate.’ provider. It chose Cingular/AT&T. Apple architectural glass strategy. In a similar A: Years ago, before we bought HGP, a was looking for the best partner to sense, Vistawall becomes the corner- friend introduced me to Jim Martineau. launch its product. It’s analogous to stone of our architectural aluminum Jim was, and continues to be, a vision- what we try to suggest to our suppli- glazing system strategy. ary. I continue to be a huge fan of Jim ers—that they should look at us a little and his vision. And Jim started an differently because we have a national Q: How is the integration going? amazing company called Viracon. He footprint in both architectural glass A: Excellent, excellent. A lot of the inte- had a vision and he had a purpose and and aluminum glazing systems. gration is underway. The Vistawall acqui- he was extraordinarily successful in his sition performed brilliantly in its first six day. Everybody is trying to strengthen Q: Would it be accurate to expect Old- months. They are an exceptional group of the industry and make it more success- castle to have a heavy acquisition curve managers who know in metals for the next their business very, I’m not saying that if you are a three to five years? very well. What’s ex- small player, you can’t survive. If A: It’s our number- citing for us is the one focus right now, synergies that we have you’re knowledgeable and smart, and to continue to look for discovered. There are complementary com- some additional, what you know your cost, you can survive. panies that we can I call “knock-on synergies,” which are ful; make it more meaningful. I have the bolt on—that are either complemen- very, very exciting. utmost respect for what Jim did with tary from a geographical or product Viracon … it’s a similar model. point of view. Q: Any you would want to share? A: Well, I think people make it happen. Q: I know you have developed a propri- Q: And by bolt on, you mean you can If you look at the map, you’ll see the etary glass jointly with PPG … just attach them to the existing business? Vistawall locations and the glass loca- A: Our proprietary product is called A: It’s not quite that simple. The concept tions. It looks like someone was fol- SunGlass™, yes. is that they fit within. For example, we lowing someone else around the bought a business called Southwest Alu- country. We really have tremendous Q: Such proprietary development is a minum Systems in Chandler, Ariz., in local connections. very unusual strategy. Can you explain 2003. That business is now going to be- to me the reasons for providing such come part of Vistawall, and the gentle- Q: That begs this question: do you fore- products? man running that operation fits naturally see a day when your glass and metal op- A: We are a very, very compelling chan- within the Vistawall management team. erations are located in the same place? nel partner. People recognize that. They A: Not really, no. I think they are very see value in partnering with us, and I Q: The Antamex acquisition was con- different businesses with very different use the word “partner” in a very limited sidered an outstanding move. Can you processes. I think it would be a mistake way. Anything we have done with our explain how that came about? to put them together. The Vistawall or- strategic suppliers, we have done on a A: Well, the Antamex acquisition was ganization is very, very good at archi- very limited basis. to give us a leading position in curtain- tectural aluminum systems, both We launched a product years ago wall design and engineering because manufacturing them and selling them. called StormGlass™ and that was a part- that’s where we would like to make our And the glass folks are very, very good nership with a supplier that provided us mark as innovators. So Antamex is part at service and processing and manu- with an interlayer. This allowed us to of that strategy. facturing architectural glass products. manufacture the best hurricane product Many times companies think you on the market at the time. Now, we did- Q: Have you noticed how Apogee seems should put them all together, but they n’t have an exclusive arrangement for- to be following Oldcastle’s lead ... in the have different personalities, and they do ever. We had a limited period of case of their recent acquisition of Tubelite? better working cooperatively. exclusivity and then others in the indus- A: I don’t know if you can say they are try were permitted to buy that product. following or leading. I have a great deal of Q: So many other people would say, ‘For We are just interested in differentiat- respect for Apogee and for Russ Huffer’s the sake of economy and efficiency, we ing ourselves. Where we can find an op- leadership. You know, they had a presence © 2008 USGlass magazine. 540-720-5584 All rights reserved. Oldcastle and Vistawall Locations in architectural windows well before us. They had a presence in finishing—the Linetec operation—before us. Obviously, Viracon is a major player in architectural glass, so I’m not sure whether they are fol- lowing or leading. I do think everybody is trying to figure out how to approach the next decade, though.

Q: Do you think it’s possible for the few independent glass fabricators and the re- gionalized aluminum supplier to sur- vive? It’s gotten tougher for those independents to exist. What kind of ad- vice would you give them? A: Anybody who runs his or her busi- ness smartly will survive. We are all in- terested in making a profit, and if we The white dots represent Oldcastle Glass locations. The don’t make a profit … we suffer the con- black dots represent Oldcastle Glass Engineered Products sequence—which ultimately is bank- (which includes some of the Vistawall locations). ruptcy. There are a few companies that will suffer this outcome this year; some A: I don’t feel comfortable answering everyone. But I think we have a unique suffered it last year. I suspect this year those types of questions. I think that’s opportunity to do something very dif- will present new challenges to people more of an internal matter and I just ferent with solar. who aren’t focused on making a profit. don’t think it would be appropriate for me I’m not saying that if you are a small to respond. So I’d prefer not to answer. Q: Everybody defines “solar” a little bit dif- player, you can’t survive. If you’re ferently. Can you give me your definition? knowledgeable and smart, and you Q: Okay, let’s switch back to glass and A: Well, I think first of all, you need to know your cost, you can survive. There metal. I’m wondering where you think start with the knowledge that commer- still are massive numbers of independ- the next big “plastic applesauce packag- cial office buildings have the largest ent glass fabricators today. And those ing” is going to come from in the con- carbon footprint. They consume numbers have grown over the years. But struction industry? roughly 75 percent of the electrical out- people who try to be all things to all A: Oh, well, I think the overriding focus put in North America. And they do so people, in any industry, in any con- is on the lack of productivity in con- because you and I get up every day and struction business, suffer from a lack of struction today. Some of our preliminary go to work in an office building, unless focus and a lack of purpose. research suggests that construction is ac- we work at home. If you are trying to I would tell people that, if they want tually less productive today than it was address sustainability, you need to to stay independent, there is nothing some 10 or 15 years ago. And so I think focus on the office structures where wrong with that. This industry is popu- there’s a huge opportunity for Oldcastle people tend to work. And those work- lated with very good competitors. The Glass to change the roles in the industry ers consume a vast amount of electric- better the competition is, the more by enabling it to become more efficient ity, not through the ambient lighting, challenging it is for us to get better, and and more productive. but through the utilization of heating I think that’s a healthy environment. So, and cooling. If you can come up with a I don’t see this necessarily as a wave of Q: It will be exciting to watch for those solution to make office buildings truly consolidation that will keep independ- things. Can you give our readers an idea sustainable, as opposed to just talking ents from being able to survive. I think of what new products will be introduced about LEED, then transformative independents are an important part of in the near future? change takes place. Then you really get the fabric of our industry. A: If you take a look at sustainability, to do something that’s noble, construc- which is obviously the buzz word, cer- tive and adds value to the world as op- Q: I’m going to ask you about the rela- tainly LEED is representative of that, al- posed to adding just to your individual tionship with CRH. Are there any chal- though it doesn’t go far enough. You will profit-and-loss statements. To me, this lenges that are unusual, working as a find Oldcastle innovating in both mar- is the best ultimate solution for our CO2 U.S.-based company for a publicly held ket and product. We are very much fo- problems. If you look at the BTU equa- Irish-based company? cused, for example, on solar, as is tion on ethanol, it’s a bit mind-boggling © 2008 USGlass magazine. 540-720-5584 All rights reserved. Only On Talking Shop usglassmag.com JUNE 2008

that we are growing corn, to ferment Q: That’s a good yardstick for companies products, such as French doors, are corn into alcohol to put it into cars to to use. But by what measure do you con- coming to the United States with pre- extend the gasoline. sider yourself successful? What yardsticks glazed doorlites. Anything that is a stan- The sun is the only truly sustainable do you measure yourself against? dard size, such as a tabletop or a piece source of energy. It has no C02 issues. Up A: To be successful you must be de- of furniture glass, is going to come from until this point, our industry has been livering a return on investment to China. In fact, the Chinese are now be- totally focused on blocking or banning your shareholders. We have, and are ginning to try to supply both glass and or harnessing the sun. So, you have proud of, our very, very strong re- curtainwall. These are major products PPG’s product, Solarban®, there is Sun- turns. We have invested the capital in North America, and I think this is a Guard®, which is Guardian’s product, provided to us wisely. We are provid- huge threat to the industry. If we are not and with both of them you are trying to ing great careers for our people, and careful, we will pay a huge price. block the infrared heat, we are enabling our people to realize And really when you talk about their aspirations. I could give you a Q: It’s always interesting to me how you solar, you are trying to capture and dozen people in the organization who can watch the specs for a job come out and harvest the sun’s energy they are so tight … in a productive way by Until China begins to consume tight performance, creating electricity … its own manufacturing capacity, MBE, LEED, etc., The best thing about local ownership de- solar is that every power I think China will continue to export sired, tightly honed grid has the same chal- safety plans and lenge: how to handle a vast quantity of material. green plans and peak load. Peak load typically occurs started at an entry-level position, and then a municipality turns around and when you have very, very hot, sunny today are running very, very success- uses Chinese curtainwall … days. It’s a direct result of the sun’s ful businesses. A: Well, I think the question is one of bright, brilliant sunshine beating Roy Orr who joined us in 1987 as a warranties. Will that firm be the next down on buildings. To the extent that hand cutter in our Shawnee (Okla.) lo- Interpane? Anyone who has bought you can use the sun’s energy to gen- cation is one such example. He came glass from Interpane and is now deal- erate electricity, it’s a very comple- out of a business he had owned and ing with the consequences of warranty mentary opportunity. sold, and he joined us just, I guess, to claims and matching coatings or colors give it a shot. Today, Roy is one of our understands this. If you are a building Q: Are you doing research on this group presidents. To me, that’s what owner or developer you have to ask right now? makes it a lot of fun—seeing people yourself if you want to invest in a cur- A: We are beyond research, we are ac- like Roy Orr and others who can start tainwall that is fabricated and manu- tually going to be announcing a new at a very low level and rise to the top. factured from a supplier with whom product very soon. That’s the result of you do not have a relationship. having more than 120 curtainwall en- Q: One of the raps you get from some of Curtainwall is one of the critical com- gineers working. your competitors is that Oldcastle Glass ponents of a building. It does much itself is in businesses that compete with more than just close the building enve- Q: I am sensing that that’s the fun of it. its customers. Do you feel that that’s a lope. It is involved with every aspect of A: I think the fun of it is just finding fair statement? performance—wind, rain and so forth. ways to grow successfully. There’s a great A: Well, I’m a little reluctant to respond You may buy based on price, but you group of people at Oldcastle Glass and to it because I really don’t want to com- will be getting what you pay for. Few watching those people realize their aspi- ment on that. building owners want to deal with a rations is actually the most fun for me. curtainwall issue five years after they Q: Okay then, let’s move on. What do have gotten their certificate of occu- Q: I have noticed, too, that a number of you see as some of the biggest threats to pancy. People need to be very, very well-respected people, such as Mary Carol the glass and metal industry? What aware of the decisions they are making. Witry, have come to work for you. It seems kinds of things keep you up nights? They need to ask themselves if they are you’ve been able to pick up a number of A: China will continue to be an in- going to have a long-term relationship good people through acquisition. creasingly formidable competitive with a company, or are they just going A: One of the best measures of your threat. We are already seeing that, obvi- to make their purchases a la carte, save success as a company is whether or not ously, in furniture. All the glass used in a dollar or two and then wake up in a you are the most desirable employer in furniture is being manufactured and couple of years with a product per- the field. fabricated in China. Standard-sized formance question. © 2008 USGlass magazine. 540-720-5584 All rights reserved. Q: From what you are saying—and I ‘hey, we understand we have to pay for hear this from other sources too—the this, but call it a price increase, as op- manufacture of standardized products is posed to the fuel surcharge.’ Do you moving offshore while custom product have any feelings on that either way? manufacturing will remain here. A: Many industries are very suc- A: Anything that’s standardized, in a di- cessful at managing their fuel sur- mensional sense, is going to come from charges and their prices. Federal the lowest-cost producer. Until China Express and Airborne and United Par- begins to consume its own manufactur- cel Service all have such a bifurcated ing capacity, I think China will continue pricing structure. They have a fuel sur- to export a vast quantity of material. charge that fluctuates with market pric- ing and, every so often, they announce Q: How do you work with building own- an industry-wide price increase. I think ers to educate them about this? The glass it’s important to be able to recoup your guys and the metal guys understand it. It’s costs. Anybody in business today under- the building owners who are saying, ‘Hey, stands that. And anybody who isn’t pay- it’s $4 less a square foot if I buy it there.’ ing attention to his costs isn’t running a A: Everybody has to make their own business well. If you can’t manage your assessments, do their own homework. costs, I don’t think you can manage, pe- People just need to be very careful riod. People who can’t manage their about how they come to their conclu- costs ultimately go bankrupt. sions, that’s all. It’s up to the individual One major threat in an industry buying the product to make the pur- such as ours that’s subject to inflation for chasing decision. There is price and float glass, for sealants, for insulating The radiometer pictured here is used there is service and then there is who is glass, aluminum extrusions that are used to demonstrate the solar heat that is going to be there for the long haul. to make insulating glass, as well as alu- reflected by different glass types. minum extrusions that are used to make Q: Is there anything else you perceive as curtainwalls, is that all those are tied make the change. It’s difficult to move a threat on an industry-wide basis? back to a market price for raw material. everybody in a common direction to A: Virtually every product that we, as And if we are entering an inflationary achieve efficiency. I think BIM is vital. It an industry, manufacture has a signifi- period, which I think we are, there won’t will produce significant efficiencies for cant raw material cost. We are now feel- be many people left standing if people all participants in the industry and sep- ing the impact of 100+ dollar-a-barrel don’t pay attention to their costs. arate the men from the boys. oil on laminated glass, because PVB Certainly solar is hot, and it’s proba- and other interlayers are manufactured Q: Just a few more question, if you bly over-indulged but just like architec- from feedstocks that are oil-related. don’t mind. If you were me, what ques- ture, it has taken a dramatic change. Aluminum, too, is a global commodity tions should I be asking you that I Some of the standard rules of the road and if the price of aluminum goes up haven’t already? are changing. and people choose not to pass that cost A: Oh, that’s so unfair. Well, I think the on, I think that’s a threat. most important new notion out there is Q: What are you doing to get ready for Input cost inflation is a threat to the BIM (building information modeling). the BIM revolution? industry. I don’t think any of us want to It will be transformative, much as Au- A: I have a task force on it and we have end up like Eastern Airlines or PanAm, toCAD® transformed architecture, some plans. It’s the number-one strate- where their inability to pass along cost much as Catia transformed aerospace. gic focus for our organization. led to their demise. Every industry has (Editor’s note: Catia is a three-dimen- We have a global society and every- to be able to pass increases in costs along sional software platform that is used by body has languages, right? How many to its customers or it doesn’t survive. Boeing and Airbus to design and engi- different languages are there on the neer airplanes. It also has some appli- planet earth? There is one language that Q: There is a lot of discussion, especially cations in the building industry.) is universal. Math is a universal language in our pages, about that and why it is so The building construction industry is and that enables technology to advance difficult to do. A number of manufactur- lagging behind in terms of technology because everybody is speaking from a ers, including Oldcastle Glass, do have fuel and innovation. There are a number of common point of reference. Whether you surcharges. There is some spirited debate reasons for this. First of all, it’s highly are from Asia, from Europe, the Far East, in USGlass about this. Some people say fragmented, and second, it’s difficult to math is a universal language. Think © 2008 USGlass magazine. 540-720-5584 All rights reserved. Only On Talking Shop usglassmag.com JUNE 2008

Oldcastle Glass Supplies its Touch to the N.Y. Museum of Arts and Design

fter a $90 million construction project, New York’s new Museum of Arts and Design is set Ato open to the public in September. Located at the southwest corner of Central Park, the trans- formed 54,000-square-foot building at 2 Columbus Circle is expected to serve more than 500,000 mu- seum visitors each year. The new building increases the museum’s total area by threefold and will double the gallery space available. The building, designed by Allied Works Architecture in Portland, Ore., and New York, dramatically opens up what was once a nearly windowless building to bring natural light into the gallery and allow visitors expan- sive views of the city. According to information from the museum, a series of three separate 30-inch “cuts,” each one a continuous line fitted with Oldcastle Glass’s transparent and , weave across the build- ing’s facade to create a light-filled, cantilevered struc- ture. These bands of glass continue inside the building across the floors, ceilings and walls of each of the build- ing’s 12 floors to provide a visual connection among the galleries. The building’s façade is clad with 22,000 custom-made 30- by 6-inch terracotta tiles finished in a pale iridescent glaze that changes with the time of day and point of view. The use of glass and ceramic on the outside is intended to complement two materials that figure prominently in the museum’s collection. The Museum of Arts and Design—formerly the American Craft Museum—focuses on the materials and processes used by practitioners in the fields of craft, art and design, as well as architecture, fash- ion, interior design, technology, performing arts and art- and design-driven industries. It is dedicated to the collection and exhibition of contemporary objects created in media such as glass, metal, clay, wood and fiber, and hosts a permanent collection of more than 2,000 objects that document the history of the field from the mid-20th century to the present. The museum places an emphasis on the essen- tials that link all of the creative arts: materials, tech- niques and the artist’s engagement with process. Through its collections, exhibitions and educational programs, the museum encourages awareness and appreciation of art, craft and design in daily life. Photo courtesy Museum of Arts Heald. and Design. Photograph © David © 2008 USGlass magazine. 540-720-5584 All rights reserved. about how you make the construction of our businesses, performance is trans- I read an interesting story about how you a structure more efficient. You take cost parent. I don’t want anybody to be got involved. out, and you accelerate the time it takes afraid. I think that’s a bad thing. People A: I’m on the board, so obviously you to build a building. In other words, you do have to understand it’s a very, very have to be careful because I am biased. make it go up quicker. competitive world today. And ten years What fascinates me about this museum The residential arena has had a con- ago, markets, products were easier. In is there are going to be four actual solidation of builders who used best every industry known to man, it gets artists studios where artists are going practice to improve the efficiency of tougher and tougher. to be in-situ doing their crafts—glass home building. Today you have a half- blowing or working with various mate- dozen or so major building players that Q: Do you have any reactions, com- rials. The museum is going to have a control 80 percent of the market right ments or thoughts about the price-fixing unique place for people to actually now. Tremendous efficiencies in resi- lawsuits that are being promulgated watch and observe the craft or the art dential homebuilding have been against the manufacturers right now? or the design being produced. It’s going achieved over the last decade that don’t A: I have no comment whatsoever on to open in September of this year. show up in commercial market. that. Q: I know you have two children. What Q: Yet. Q: In preparation for this interview, I kinds of things do you like to do for fun, A: Yet. Exactly. asked a number of people to give me or do you have time for fun? three words to describe you. The word A: I spend a lot of time on my children. Q: If you weren’t doing what you are philanthropic came up very high on the I have custody of my children on an doing today, what do you think you list. So I know that you do a lot of good every-other-week basis. So, when I am would be doing? works out there and are involved in a with my kids, I’m a full-time dad. My A—Well, I don’t have an answer to number of interesting projects. Can you daughter is fifteen and my son is thir- that because I love what I’m doing. I give me an overview of some of them? teen. They are busy. They keep me busy. never think about what I might be A: Our hallmark in New York is to do- doing because I love what I do. nate all the glass on this museum [the Q: Do you have any hobbies outside? Museum of Art and Design]. We were Are you a golfer? Q: I got the sense from my reading that the lead sponsor of the Zaha Hadid ex- A: I’m a leisure golfer. There was an ar- you could actually be a designer or an hibition two years ago at the Guggen- ticle in the New York Times recently architect in a different time … heim. We sponsored a Columbia School about the dirge of golf courses because A: That’s unlikely. I have no flare for of Architecture symposium on glass as people just don’t have the time to spend drawing. I can’t read a set of drawings. well. So we are very interested in pro- there. I don’t. So, I read whenever I can, I cannot, for love or money, look at a set moting architecture and the technology principally biographies. of drawings and read them. I’d be in a used in architecture. Wherever we see people business though. As it’s says on an opportunity to sponsor something Q: Are you in the middle of one right our website, the most important asset in that arena, we will write the check. now, or have you just finished one? you have is your intellectual capital. It A: I just finished the Mayflower book, is the people who make it successful, Q: And you are also involved in the and it was a bit dry. Because I travel a lot, not the equipment, not the products. Philp Johnson “Glass House”? for me, a quiet weekend with my children Certainly, the customers help, but it’s A: Yes, we are sponsoring what we call at home is as enjoyable as any hobby. My the people who are your key. “conversations.” We host symposiums. son likes to hike a lot. We do a fair bit of Small groups from the elite of the archi- hiking. And my daughter is a teenager … Q: You know, people in your company tectural community are provided with But listen, there is just not that much speak so highly of you, but I also occasion- housing and food and they have discuss time anymore. I’m also in New York a ally detect a bit of fear there as well … and debate major global issues about lot because there is a plethora of archi- A: Fear? architecture or planning or urban de- tects, developers and curtainwall con- sign. We are underwriting that. We think sultants. The reason we have an office Q: Fear, yes. I don’t know whether it’s just it is very important to encourage dis- here is because this is where a number typical fear of the “big boss,” or whether course … we are trying to give back a of the decision-makers are. You learn a it’s something more than that. From your little bit to the architectural community. lot by listening to your customer. reaction I would guess you never get that feeling from people, though. Q: That’s going to be a beautiful build- Q: Great line to end with. Thank you for A: I like to be perceived as demanding ing over there (pointing to the Museum your time. but fair. And this is a meritocracy. In of Arts and Design under construction). A: Thank you. ■ © 2008 USGlass magazine. 540-720-5584 All rights reserved. Only On usglassmag.com JUNE 2008 From Silica to Siding Glass Fabrication and Glazing Educational Conference Covered the Gamut of Glass Knowledge Megan Headley, Ellen Rogers, Drew Vass and Debra Levy all contributed to this report

he Glass Fabrication and Give an Architect tant and security applications, as well Glazing Educational Confer- A Lite and He’s as acoustics. ence seminars opened to full Going to Want It Coated … What’s driving these trends? Among Tcrowds at the Monte Carlo in Glass, glass and more glass. While several factors is the biggest trend of all, Las Vegas this April. The event, spon- that might describe the overall theme the focus on energy. As McCann noted, sored by the Glass Association of of the conference, it also describes one the costs of energy continue to rise. North America (GANA), was designed of the trends Don McCann of Viracon “When you start looking at building ap- to educate individuals who have fewer pointed out in his seminar “Changing plications, buildings tend to be one of than five years of experience in the Trends in Glass Uses.” the higher consumers of electricity as industry. “We’re starting to see more floor to well as natural gas.” As there’s always something new to ceiling glass,” McCann said. And on So how to meet the demand for these learn, the conference featured two that glass, architects are demanding trends? Well, glass fabricators were in joint sessions each day that provided high-performance coatings. He noted attendance to learn just that—the ins information on glass handling, glass that more hybrid materials are being and outs of handling and creating production and trends in glass usage. used to get the best of all perform- value-added glass. To start in the beginning, from the ance features, from high visible light trends pushing glass usage, through transmittance (VLT) to low U-values Floating production and installation, read on. and more. Through the Basics But if your interests are more specific, High VLT in particular has become Wayne Boor of Pittsburgh-based choose your own track: fabrication in- much in demand. And, McCann said, PPG Industries opened the joint session formation is below or skip ahead for “That’s one of the hardest things to about 4,000 years ago, so to speak; his more on glazing education. get an architect off of.” Not to per- presentation on “Float Glass Technol- suade architects away ogy” began with background on the from letting in more discovery of glass. Speeding quickly light—but educating through the production of sheet glass them about what high VLT in the early 20th century to plate glass to really means in a building float glass in 1959, Boor moved onto and how a combination of discussing the technology used today coatings can create a room to create the basic material used by that has lots of visibility each member of his audience. and is still comfortable. One point he reviewed—particularly In addition, McCann notable when surrounded by the flashi- said that he has seen more ness of Las Vegas—was how to add architects push for low U- color to glass substrates. values, which he expects “We learn to make different colors will be obtained through everyday,” Boor said, “and that is mar- more demand for gas fill- ket-driven.” ing in insulating glass As Boor noted, iron, in all glass, cre- units. “Gas filling is going ates the green tint. Cobalt is added to to start becoming more create what he described as “true blue,” important,” he said. while selenium creates “more of a Laminated glass also is brown glass.” Combinations of the lat- Attendees asked questions of the conferences' still growing, McCann ter two create shades of gray. He fur- many knowledgeable speakers. said, for hurricane-resis- ther explained to the audience that

© 2008 USGlass magazine. 540-720-5584 All rights reserved. low-iron glass means just that, remov- Beatty said cleaning ing as much iron as possible, and to do also helps maintain tem- so requires a special sand with low lev- perature, which he de- els of iron. scribes as the number-one “Low-iron glass is really becoming enemy in glass cutting. popular in the solar and photovoltaic “Glass doesn’t like to be industry,” Boor said, adding, “they expanded,” he explained. would like us to have no iron.” Of “When you’re processing course, as he noted, “I think it’s impos- glass, the greatest enemy sible because you’re going to have some is heat. Your ability to impurities no matter what you do.” manage heat during the process will ensure that Cut Down to Size the end product is strong.” In addition to learning some of the basics of altering glass itself, attendees Hands Off learned a little about properly “altering” That Coating glass through cutting. In a session cov- Exercising caution is Pilkington's Chris Barry discussed the hows and ering “Automated Glass Cutting and good advice for cutting as whys of glass breakage. Edging Techniques,” Chuck Beatty of well as dealing with the Edgeworks Inc. stressed the importance high-performing coatings that McCann there … with low-E coatings you can of the cutting process in glass manu- mentioned are much in style. “The damage if you scrub too much.” facturing. Beatty went as far as saying more things you keep away from the the cutting process is what ultimately coating, the less problems you’ll have,” Cleanliness is determines long-term success for glass Jeff Haberer of Cardinal IG said during Next to Successfulness processing companies. his session about handling coated glass. The topic is of such importance that “If you cut glass well, everything else “It’s commonsense.” Bob Lang of Billco Mfg. Inc. provided is easier,” he explained. For instance, keep individual lites information on “Understanding and He offered a number of suggestions from scratching one another during the Maintaining a Glass Washer.” for a successful cutting process, includ- handling process. Keep coated surfaces Among the tips Lang provided was ing the importance of matching the away from conveyor rollers and harp this reminder: “If the inside of the proper cutting wheel to a particular rack separators. Even, Haberer advised, glass washer is dirty, it can’t produce process and product. keep fingers away from the coating. And clean glass.” “I prefer to think of the cutting when it comes to handling that glass, be He reminded his audience that wheels like the tires on your car,” he ex- sure to use some type of clean, soft maintenance of these washing ma- plained. Just as you would select a cer- glove; touch only the edges; and handle chines is critical to getting the best per- tain tire for a particular driving only one lite at a time. formance from the equipment and, by condition, Beatty suggests matching There’s no way to keep the glass from extension, the glass product going cutting wheels to a particular product. being handled and touched at all; it’s through it. “I can’t stress enough that Beatty also urged processors to con- just a matter of doing it carefully. the cleanliness of the glass coming out sider the benefits of cleaning glass prior For washing, for example, Haberer of washer is directly related to how well to the cutting process. suggested adjusting the tip of the the washer is maintained.” “The problem is most people don’t brushes so that they are barely in con- His suggested maintenance schedule wash,” he said. “And the cutting envi- tact with the glass. “Just brush off the starts with the first week of operation ronment is dusty and dirty.” surface, you don’t want it scrubbing (during which operators are recom-

© 2008 USGlass magazine. 540-720-5584 All rights reserved. Only On usglassmag.comJUNE 2008 Silica to Siding continued

lites and applying force, by the time gested the use of a double-door entry 9,000 psi was reached, eight lites still to keep the factory environment out of hadn’t broken. In other words, the the clean room. “Also, use tacky mats at breaking point for each lite was reached the entry door to keep fibrous materials at a different point. out of the clean room,” he said, adding There are a couple of common that clean room clothing also needs to causes of breakage, however: tensile be considered. “You need something stress (including bending, thermal that won’t leave debris, lint, etc. Those stress and NiS inclusion and expan- are all enemies of the process.” sion), impact and crushing. To deter- Troubleshooting laminated glass pro- mine what might be the cause, duction was the next topic of discus- fractographics can be used to examine sion. Ron Hull from DuPont talked the break—if there’s enough time and about how companies can improve money and all the broken pieces are their yields, reduce costs and improve still available, Barry added. quality and customer satisfaction through troubleshooting. Layered Lites “Troubleshooting is one way to get Edgeworks’ Chuck Beatty discussed As McCann mentioned, laminated lean,” said Hull, who cited Six Sigma as the importance of the glass cutting glass is still growing, and plenty of ses- one particular troubleshooting process. process. sions were on tap to help fabricators “Since the economy has slowed down meet that demand. To start with, Matt [there’s been more] interest in improv- mended to tighten fasteners, grease the Cowles from Solutia talked about pre- ing yields, quality, etc., as people now entire machine and perform proper pressing and autoclaving. He began by have time to focus on being lean.” motor rotations), on through weekly discussing storing and handling the Hull also talked about common lam- maintenance (cleaning tanks and re- PVB roll, and stressed the importance inating defects and problems. One movable screens, checking air filters of moisture control, saying the product problem is PVB blocking, which occurs and sparingly greasing pinch roll bear- should be stored at a temperature when the PVB sticks to itself. It’s typi- ings) and, ultimately, a 500-hour check- range of 40 to 50 degrees Fahrenheit. cally caused when the storage temper- up (for inspecting brushes and rolls He also recommended the rolls be used ature is too warm, when the rolls are and cleaning all rolls, checking brush in a first-in/first-out order. “Partially wound too tightly or if the rolls are too adjustment, checking belt and chain used rolls should be re-packaged and old. To keep this from happening, Hull condition and adjustment, etc.). stored,” Cowles said. In addition, he de- suggested that storage temperatures be scribed PVB as being like a “sticky kept cool and that the laminator has a Tensed and Shattered sponge” as it will pick up anything it supplier unwind and wind the roll What about the defects you can’t see touches. “So avoid contact with dirt, properly. Finding bubbles in the lami- until it’s too late? Chris Barry of Pilk- lint, water, etc.” nate was another problem he dis- ington took the podium to discuss When preparing the glass, Cowles cussed. The bubbles, Hull said, are “Why Glass Sometimes Breaks.” said to avoid mismatched glass and actually gas pockets in the interlayer Essentially, he explained, glass breaks when washing the glass, water temper- material or between the glass and the when an applied load exceeds the ature should be 120 to 140 degrees interlayer. “Basically, inadequate de- strength of the glass. The real question Fahrenheit. “Cleaning the water tank airing,” he said. Bubbles can be caused is: when a break occurs, was the load thoroughly once a week will also help from a surface pattern that is too too great or was the glass too weak? the way it works to provide consis- smooth or rough; from caliper/thick- To begin to answer that question, tency,” he added. ness variations; from stretching the Barry noted, means asking how strong The condition of the clean room also PVB; and also if the PVB temperature glass is, and that’s where the problems is critical. Humidity should be 20 to 35 is too high or too low. begin. “We don’t really know,” he said. percent and temperature should be 55 While the use of PVB may be the “We know how strong it might be.” to 72 degrees Fahrenheit. “Cleanliness most common interlayer in use for lam- For example, in taking 1,000 samples is imperative,” Cowles added, and sug- inated glass production, it’s not the only

© 2008 USGlass magazine. 540-720-5584 All rights reserved. one available. Michael Burriss from 1201, category I and II; and ANSI boil testing, Gold said, look for bubbles, Cytec Industries gave a presentation Z97.1), so the products can be used trapped air, air penetration, de-lamina- about ultraviolet (UV) liquid laminat- wherever safety glazing is required. tion, contamination and optical distor- ing. He explained that by exposing liq- Mark Gold of Solutia covered the tion. With the bake test, which Gold uid resin to UV light it changes into a why, what and how of laminated glass described as a step up from the boil polymer that, in the case of laminated quality control testing. test, he recommended laminators get a glass, serves as the solid interlayer. He “Why test?” asked Gold, “Because we good oven. “Have the right equipment said it takes 20 minutes for the glass to have to; it’s the right thing to do,” he ex- and obtain, read and understand all of cure fully, and that the UV lights are plained, for regulatory and code re- the test procedures,” he said. controlled for a consistent cure. He quirements, as well as protection added that the process consumed a against liability. “Also, it’s just plain, Glazing Education minimal amount of energy: 7 kilowatts. good business.” While the glass fabricators were In addition, Burriss said UV-cured lam- He discussed different types of tests learning the ins and outs of their in- inated glass meets the same safety tests that can be done to laminated glass, dustry in one conference room, glazing as PVB laminated glass (CPSC 16 CFR such as the boil and bake tests. When contractors were next door learning

Applying the Glass Fab Knowledge to Today’s Biggest Trend

s Don McCann of years, but new technology where these products are gaining in Viracon pointed is driving manufacturers to popularity, and replacing such products Aout in his seminar create products that last as sunshades and patterned glass that “Changing Trends in as long as possible to limit help create shading. According to Taylor, Glass Uses,” the focus on the impact on the environ- PV is popular in these applications since energy is among the big ment. Now it’s not unusual these opaque products not only cut drivers for the various to aim for a building that down on heat but also create energy. trends in glass fabrication will last without problems A member of the audience asked if today. Energy efficiency is for 60 or 70 years. Taylor thought the limited size avail- part-and-parcel of today’s Hand-in-hand with sus- ability of PV panels is a reason the green movement, a tainability and making ma- technology is not more often speci- movement to which the terials last is the renewed fied by architects. Taylor noted that glass industry is very Henry Taylor discussed focus on using recycled most architects are aware that there much contributing. how the glass industry content. He explained that aren’t many size options yet since it’s “GANA also ramped up can contribute to green programs such as the U.S. a new (but growing) technology and its ‘green’ educational building. Green Building Council’s don’t mind working with what’s avail- offerings, which were LEED system are looking able. He did note, however, that it may among the most heavily attended ses- for materials that use pre-consumer re- take more motivation than simple sions of the conference,” commented cycled material (which has not yet gone green consciousness to further pro- Bill Yanek, GANA’s executive director. out into the field and been used) as well mote the use of these environmen- Among those offerings was a presen- as post-industrial recycled content. tally friendly products. tation from Henry Taylor of Kawneer on Recycling is a concept that’s been “To get this moving at a much faster “How the Glass Industry Can Con- around for a while but has renewed im- pace the government is going to have tribute to LEED and Green Building.” portance today. But among the “trendi- to step in to get the momentum going,” Focusing on sustainability was Tay- est” ways in which glass is contributing Taylor said. lor’s first suggestion. “We have the to green today is through photovoltaics Some small such efforts are already technology to make these buildings (PV) or solar cells. being used. “When it comes to photo- last—let’s go ahead and do that.” Ac- “We’re seeing a lot of opportunities in voltaic, the government will give a 50- cording to Taylor, the goal had been to spandrel areas … to use PV,” Taylor said. percent tax credit to an owner for [using] produce buildings that last 25 to 30 Slope glazing is another application photovoltaic in a building,” he said.

© 2008 USGlass magazine. 540-720-5584 All rights reserved. Only On usglassmag.comJUNE 2008 Silica to Siding continued

All of the Tour, of course we would do that.’ But I have None of the Walking heard of instances where no one One of the highlights of the Glass checked the swing stage for frayed Fabrication and Glazing Educational wires and to make sure that it’s at- Conference was the riding and walk- tached to something at the top of a ing tour through Las Vegas. Greg building. You want to check it yourself. Carney, technical director of the If you have to go to the edge of the Glass Association of North America building even for a moment, you must (GANA), led about 40 conference at- be tied off. That could be the moment tendees through the city to view you trip and over the side you go.” some of the most exciting examples of glass work in this always-exciting Getting Closure city. You can check out some of the “Make project closeout a celebration highlights yourself by visiting of the building’s completion,” advised www.usglassmag.com and clicking Merry Wirth from Sierra Glass & Mir- on the GANA Walking Tour ror Inc. in Las Vegas who discussed the Slideshow. project closeout chapter from the GANA Project Managers Reference how to get involved in the earliest stages Keeping details documented was an- Manual. Her presentation focused on of glass installation, starting with de- other point Heinaman stressed. the importance of communication sign. Denise Beneke from San Antonio’s “In our business we really can’t over- throughout the job. She also suggested Marmon Mok Architecture had those document things. It’s not possible. But everyone begin a project with the end attending the contract glazing session we have to do it on all jobs,” he said. in mind. oohing and aahing with her presenta- “You can’t document well on a big job “Know from the start what’s expected tion about Google™ Sketch-Up. She and not do it on the little ones. That’s of you,” Wirth said. “The least expensive provided a few project examples that not a wise practice. You can get sloppy. way to correct a mistake is not at the her company had completed, as well as You should have policies and proce- end; it’s before it happens.” animations and other design details. dures in place on how you do things.” One specific area she covered was op- “You can use it for anything,” Beneke Heinaman also discussed the impor- erational training. said. She also took the crowd through a tance of safety procedures for the com- “Don’t be a dictator,” she advised, “but demonstration of using the 3D design pany in general and on each job. work as a team.” She reminded her au- tool, and left the crowd impressed with “Is a safety plan a requirement?” he dience that when they are passing the how quick and easy it can be to not asked rhetorically. “It sure should be. I project over to the customer they need only create a structure but also to have had very few cases where I haven’t to take the time to explain to them how change out components. been asked for one. If you have a large they need to take care of the building. project, you should have a safety plan Another discussion point was having Check Please just for that job. This is usually accom- a lien waiver. John Heinaman, owner of Heinaman plished by taking your standard safety “Anything that reduces your liability Contract Glazing in Las Vegas, provided program and customizing it.” is always a good thing,” said Wirth, who an overview of many of the major is- Heinaman added that most insur- suggested each company have one ded- sues contract glaziers must watch for on ance companies are willing to send a icated person on-hand who under- the job. representative to the jobsite. stands and documents waivers that are “Would you know what the toler- “It’s wise for you to have them come coming in and out. On a final note, she ances that adjoining trades will be held and inspect your job. It could reduce stressed that in project closeouts docu- to?” he asked. “This is a big, big prob- the likelihood of an accident, could also mentation is critical and encouraged lem. You need to know the tolerances of reduce your mod rate and increase everyone to keep organized all of the other trades or you can end up not your bottom line,” he added. “Don’t as- documents related to the job, including being able to fit in the openings with sume anything. Inspect all safety both paper and computer files, draw- glass that. equipment. You might say ‘well, gosh, ings and e-mails.

© 2008 USGlass magazine. 540-720-5584 All rights reserved. Making the Code “You will have to pay for per- For individuals interested in formance, pay for the test labs, learning more about how to meet the certification … all of this energy codes, Patrick Musseig of will have to go into your bids Azon USA explained how the and your quotes. You will have to THERM and Window software supply rated materials for the programs can be used to find total jobs and you will have to pay for product U-factors, determine it,” said Perilstein. “[The NFRC] whether a product will meet en- does not understand what you ergy codes and look at how chang- do already.” ing out components can affect the Perilstein said a CMA proto- U-factor. type will be going through test- Rob Hitchcock from Lawrence ing in May and June this year, Berkeley National Laboratory fol- with more testing to come in Oc- lowed with a discussion about Bill Lingnell of Lingnell Consulting Services, was tober. A six-month pilot launch COMFEN software, which is used one of several speakers focusing on insulating is planned for January 2009, with to provide a whole building calcu- glass units. a full release scheduled for Au- lation. Version 1 of COMFEN, gust of 2009. which was launched last fall, provides improvement,” Gainey said, adding that In ending his presentation, Perilstein specific design guidance on commer- the key goal is also to minimize con- encouraged industry members to cial buildings and facades. densation as much as possible. speak up and get involved. “It’s been a “The focus is on energy consumption challenge to get people to come to the and demand, visual and thermal com- From Codes NFRC meetings,” he said. fort and CO2 emissions,” said Hitchcock, to Certification That’s a challenge GANA hasn’t faced. explaining that the software tool is And speaking of energy, Max Peril- As executive director Bill Yanek noted, under continual development. “We’re stein from Arch Aluminum & Glass gave “GlassFab delivered on its goal of pro- working on the second version and an update on the National Fenestration viding top-notch glazing education looking ahead to version three and be- Rating Council’s (NFRC) Component to industry newcomers and veterans yond.” He said they would be looking Modeling Approach (CMA) program alike. GANA is always striving to into ways to enhance the glazing, fram- development, providing a “past, present make its meetings better, and GlassFab ing and shading selections. and future” look (see June 2008 USGlass, 2008 was no exception.” ■ Mike Gainey, also of Azon USA, gave page 14, for more on CMA). He talked a presentation about the improvement about the history behind the program’s See For Yourself of thermal performance in structural inception, explaining that in 2002 NFRC Couldn’t make it to the show? aluminum windows. He posed the decided to looking into rating products Then tune into USGlass magazine’s question, “What does a thermal barrier within “untouched markets,” including exclusive video coverage of this do?” The answer: “It interrupts the heat commercial fenestration. event. transfer from hot to cold.” Gainey talked Perilstein said it’s not that he’s op- Visit www.usglassmag.com/studio about the energy performance levels of posed to the program itself. “A whole for one-on-one interviews with using thermal barrier systems and how system calculation is a great design tool,” conference speakers. they can help greatly reduce energy he said. “But it all goes downhill being costs and usage. He explained the win- attached to the certification and dow systems can be made more en- rating aspect [because of the ergy-efficient not only through the use costs involved].” of a thermal barrier as part of the alu- In addition, Perilstein talked Megan Headley is editor, Ellen minum frame, but also through the use to his audience of contract Rogers is contributing editor, Drew of a warm-edge spacer in the insulating glaziers about how they specifi- Vass is assistant editor and Debra glass unit. cally would be affected by the Levy is publisher of USGlass magazine. “The benefits are overall U-factor CMA program.

© 2008 USGlass magazine. 540-720-5584 All rights reserved. Volume 33, Number Only On 4, Ap ril 1 1998 99 usglassmag.com 8 JUNE 2008

ives s Arch A Page from the USGlas

Managing the Problems Inherent in Tempered Glass by Regina R. Johnson

he waves were the first thing the labor, to replace several thousand don’t really have any idea,” she said. architect noticed when the ship- square feet of glass,” the midwest con- The same process that strengthens Tment of 500 lites of tinted tem- tractor said. “My biggest irritation is the tempered glass also creates some in- pered glass was installed in a lack of industry standards that allowed herent problems. Through the tem- curtainwall project. A heavy roll-wave this to happen.” pering process, a system of residual distortion was apparent on the glass, In another scenario, Washington Post stresses is introduced to convert nor- and what was worse, glass delivered on food critic Phyllis Richman rushed to mal flat glass to safety glass when the the same truck had distortion in each investigate the sound of crashing glass stress level is high enough. Glass is direction. The architect rejected the in her home to find that the tempered tempered by heating sized, edged glass shipment. glass door of her oven had shattered in a tempering furnace to approxi- “That creates a checkerboard pat- into small glass particles without num- mately 1,200 degrees Fahrenheit, then tern (on a building) that sticks out like ber on her kitchen floor. When she rapidly cooling, or quenching, the a sore thumb,” explained the job’s glaz- could not get it replaced for free, she glass to approximately 400 to 600 de- ing contractor, who wished to remain wrote an irate article describing her ex- grees Fahrenheit. In quenching, air jets anonymous. Evidently, the fabricator perience for the Washington Post. The quickly cool and set the surfaces, leav- that had provided the glass order re- decade-old oven had not been used in ing the inner portion of the glass quires customers to specifically re- weeks and had not been subjected to thickness relatively hot and cooling at quest that the distortion be in the same temperature or shock trauma of any a slower rate. The surfaces become direction, and charges a premium for kind. Conditions of the incident suggest rigid, but the center is still pliable and the service. a tempering stress or point defect as the contracting as it cools, thus compress- “I got stuck holding the bag and it cause, but more than a year later, Rich- ing the surface. Compressive residual cost me another $15,000, including man has no conclusive explanation. “I stresses imposed on the glass surface,

© 1998 USGlass magazine. 540-720-5584 All rights reserved. The same process that strengthens tempered glass also creates some inherent problems. Here, shattered glass is held in place with the glassLock window film system from Western Glass Restraint Systems of San Jose, CA.

There is some skill that the operator develops over time, which helps in making adjustments to optimize the process. —John Colapietro Tempglass, Inc.

which close up any cracks, are bal- Dealing With Distortio n “During the heating, glass will sag very anced by residual tensile stress in the By its very nature of heating sheet glass slightly between the carrier rolls (in a center of the glass. to a level of soft pliability, the tempering roller hearth or gas hearth furnace), or These stresses make tempered glass process always causes distortion to some from the tongs in a vertical furnace,” ex- approximately four times stronger degree. Its severity is largely a function of plained Harry Miles, industry expert and than annealed glass, making it ideal the furnace and tempering conditions. consultant to the Glass Association of for applications where maximum re- Though usually imperceptible to the con- North America (GANA). “The result is a sistance to thermal and cyclic wind sumer, optical distortion can be unac- slight deviation from optically flat glass, loading pressures is required. In addi- ceptable for architectural applications, usually seen as ripples or roller wave.” tion, if broken, fully tempered glass especially those with tinted or coated Miles added that glass thickness and size breaks into relatively safe, small products. Distortion is also a critical prob- affect the amount of distortion: generally, pieces, rather than shards. lem when glass is to be treated (e.g., with the thicker the glass, the less deviation However, distortion and point inclu- lamination) after tempering. Therefore, from perfect flatness, while larger glass sions, touched on in the incidents optimization of the tempering process to sizes tend to have more deviation. above, are a natural part of the temper- minimize distortion represents a constant Distortion is particularly problematic ing process. Potential problems with challenge for manufacturers. with auto glass, due to higher quality these phenomena raise important In tempering, glass is heated by radi- demands. According to Catita Edward, questions for professionals industry- ation, convection or a combination of executive vice president of Atlanta- wide, whether directly involved in the both. Through this heating, glass enters based Lasor Laser Sorter, “The gravity manufacturing or tempering process or a transition range, during which typical of optical distortion on automotive dealing with products that use tem- transition problems such as roll-wave glass is, of course, considerably more pered glass. distortion or bow and warp can occur. serious, resulting in a large number of

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rejects due to higher quality demands.” To minimize distortion, many issues must be considered in optimizing the tempering process. According to Doug LasorLine OM Canfield, president of Casso-Solar Corp. in Pomona, N.Y., the three most impor- tant considerations in optimizing the process involve the conveyor system, Camera 1 Camera 2 temperature uniformity throughout the furnace and the quench design. Projection Screen “Distortion will vary depending on how flat the conveyor bed is maintained and how precisely motion is controlled via conveying rollers,” he explained. “Flat- Light Source ness is a function of roll spacing and roll speed, and sometimes it’s best to have a lot of small rollers close together. How- ever, this does increase the cost of the system.” Canfield added that a multiple- Image zoned flat-roof furnace or an elliptical- or Frame domed-roof furnace can greatly increase Grabber temperature uniformity in the furnace, resulting in a more uniform glass surface. “It also depends on where the furnace is Cut Optimization positioned in the plant,” he added, noting that location next to an outside wall can I/O PC - IP affect the temperature regulation on that Marking side of the furnace. Finally, Canfield says roll spacing and line speed should be op- timized to avoid distortion during the Internal Ethernet quenching process. Mauri Leponen, director of architec- tural glass industry for the Tamglass Group, a glass machinery manufacturer Printer Central Additional from Finland, agrees that temperature Operation Operation uniformity is critical. “Most important (HOST) (max. 25) is focusing and controlling heat ac- cording to the glass type and loading,” he explained. “Our systems use an opti- External Net mized heating control method whereby sensors detect where the glass is located and only that area is heated.” This is an improvement over the more common The Lasorline OM detection system from open-type heating system that heats Lasor Laser Sorter is designed to inspect the entire furnace, said Leponen. the etire flo9at glass ribbon with two cameras. It is also important to monitor the tempering process to minimize dis- tortion, he added. “We have to know what is coming out of the system, and feedback on the temperature and pres-

© 1998 USGlass magazine. 540-720-5584 All rights reserved. sure is most critical,” explained Lepo- nen. Tamglass Group’s Quality Moni- toring System (QMS™) monitors and compares tempering conditions so that changes can be effected to opti- mize the process. John Colapietro, quality control man- ager for Tempglass, Inc. in Perrysburg, Ohio, noted that in addition to factors such as the condition of the furnace, size of the glass and conditions under which the tempered glass will finally be viewed, the experience level of the op- erator certainly contributes to the level of distortion apparent in tempered glass. “It’s part art, part science,” he said. “There is some skill that the operator develops over time, which helps in making adjustments to optimize the process.” Continuous horizontal flat glass tempering system from Tamglass Group of Finland. Many machinery manufacturers also produce equipment designed to detect tempered glass problems such an order. Opinions vary regarding how able roll-wave distortion produced by as distortion. Edward states that Lasor warranted this practice is, however. the horizontal tempering process. How- Laser produces a defect detection sys- “Charging for uniformity or specifying ever, according to Roscoe Reeves, Jr. tem for online quality control. “We also which direction the roller wave must FAIA, CSI, director of architectural supply off-line equipment to detect run may be justified on production in- specifications for ARCOM Master Sys- any remaining defects and check on efficiencies caused by having to run tems in Alexandria, Va., “The ASTM the optical quality of the glass after it lites of glass in a certain direction,” re- committee responsible for standards has been tempered,” she said. “Tem- marked Miles. “I am sure that some for heat treating glass is considering pering can cause additional reject- temperers must either turn down or- adding roll-wave distortion limits in the causing defects that are not ders with that sort of problem, charge next edition.” perceivable prior to tempering.” extra or take a loss.” Though the tempering industry has Common industry practice and Mas- Tom Sugano, general manager of Mil- worked for years to devise a standard terSpec®, a compendium of specifica- gard Tempering Inc. in Tacoma, Wash., for optical distortion, Miles explained tions produced by the American sees it differently. “I think any good that it has been difficult “to arrive at Institute of Architects, require that roll- tempering company probably tries to an honest, repeatable and meaningful wave distortion be parallel with the bot- run all glass the same way, anyway. Oth- method to quantify distortion and tom edge of glass as installed. However, erwise, your customer could have a then, based on such a measurement, this is only possible if the width of lites checkerboard pattern and (they) will be establish limits.” He added that the dif- falls within the widths that can be han- mad,” he said. “We don’t charge for it, ferent optical effects caused by vary- dled by the tempering furnace (typical and we don’t even mention it.” ing temper furnace roll spacing and maximum width is 84 inches). Further, roll diameter complicate the task, and loading capabilities through the fur- Work Toward while the industry continues to try to nace often make it inefficient to pro- a Distortion Standard devise such a standard, “it knows that duce a large quantity of glass with ASTM C 1048 Standard Specification an inadequate or invalid standard is distortion in the same direction. for Heat-Treated Glass includes limita- worse than none.” For this reason, some temperers tions for bow and warp distortion, but In the meantime, a great number of charge a premium for providing distor- the current requirements for flatness do float glass manufacturers and temper- tion in the same direction throughout not limit the kind of visually unaccept- ers have developed in-house standards

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for distortion tailored to meet the tive roll-wave gauge method, a small visual zebra boards to inspect all heat- needs of their markets. According to dial caliper detects any high or low treated glass.” He added, “It’s always Colapietro, “We use different quality points on the glass surface. been our position that we like to see any control measures including the visual Viracon is another company that has roller-wave distortion parallel to base.” ‘zebra board’ method, which reflects adopted in-house standards for con- Milgard also compares tempered lines off of the glass surface. We also trolling distortion. As Roger Skluzacek, glass against the zebra board, accord- use a small roll-wave gauge that technical services manager, ex- ing to Sugano, who noted that because measures distortion.” Colapietro plained, “We measure roller wave of the subjectivity of the test, “the oper- explained that with the objec- distortion periodically, and use ator must be well-trained to recognize acceptable levels.” Darrell Aldrich, general manager of Northwestern Industries, Inc. in Seattle, Wash., explained that in order to produce Thermal Stress Breakage: the flattest glass possible, his company developed high standards internally Whose Responsibility? using inspection with the zebra board. by John E. Ponder “When we added laminating to our man- ufacturing capabilities, flatness became Thermal stress is a problem for which each participant in the construction even more important. We then imple- process may have some level of responsibility. The extent of responsibility will mented measuring instruments to quan- have to be determined on a case-by-case basis depending upon the express tify the distortion. This removed much of terms of each participant’s contract (i.e., who is to specify the material to the subjectivity of what is acceptable dis- be used), what express and/or implied representations were made, and tortion.” Aldrich added, “With good what is the professional standard of care regarding compliance with indus- equipment and properly trained opera- try standards. In attempting to limit legal liability, there are four basic pre- tors, we believe we can and do produce vention measures: avoid, minimize, shift or insure for liabilities. tempered glass with minimal distortion.” Liability can be avoided by employing due diligence techniques such as “PPG uses an in-house standard for investigation of the job site; becoming educated on product criteria propen- controlling distortion, as well as vari- sities and limitations; and adequate design and quality control through care- ous measurements for flatness, bow ful inspection for edge damage. and warp and edge kink,” said Albert F. Liability can be minimized by including protective provisions in contracts Lutz, Jr., director of technical services and purchase orders limiting liability for thermal stress breakage; excluding and product development for PPG In- thermal stress breakage from express warranties; disclosures and bulletins dustries in Pittsburgh. “We use both vi- warning of the potential for thermal stress breakage and means of reducing sual inspection and measurement in thermal stress development such as avoiding shading patterns and heat absolute units.” traps. Because the appearance of distortion Liability can be shifted by provisions in contracts regarding scope of work is influenced to some degree by the ap- and performance standards; responsibility for specifying materials; and in- plication and conditions under which demnification obligations for claims arising from thermal stress breakage. the tempered glass is viewed, industry Liability can be insured by requiring a broad form of comprehensive gen- authorities advise the use of mockups eral liability insurance policy including products/completed operations; ob- for all building projects. “Construct a taining certificates of insurance; and insisting upon additional insured full-size mockup, view it in the con- endorsements. text(s) for the planned building and re- By becoming educated about thermal stress, acting to prevent it and fol- tain the mockup for comparison to the lowing these steps to limit legal liability from it, thermal stress breakage final products,” advised Miles. “Without should cease to be a significant problem for the glass industry. it, what you see is what you get.” MasterSpec® also advises users to John E. Ponder is an associate with the law firm of Sparber, consult manufacturers and view mock- Ferguson, Ponder & Ryan of San Diego, CA, specializing in construction ups that simulate project conditions to law with an emphasis on representation of the glass industry. evaluate the degree of distortion present.

© 1998 USGlass magazine. 540-720-5584 All rights reserved. Avoiding Inclusions Shattered Perceptions for Consumers Approximately 50 different types of dirt or other inclusions found in glass When she was startled by the crash of glass on the lower floor of her home have been identified, according to one morning in 1996, Phyllis Richman, restaurant reviewer for the Washing- GANA. Most of these are blemishes that ton Post, first suspected burglars. Instead, she found her kitchen floor paved do not in any way affect performance of with small pieces of glass—the remnants of her Thermador oven door, which the glass. However, much has been had spontaneously shattered. made of very rare but harmful glass in- As she shared with her readers, she was shocked, baffled and outraged clusions such as nickel sulfide stones, by what appeared to be a manufacturing defect. The oven was a decade old which are contaminants that may cause and had not been used in weeks. To compound Richman’s frustration, in- spontaneous breakage at some point stead of replacing the door without question as she had expected, the oven after tempering—even years later. manufacturer accepted no responsibility for the loss. Thermador’s customer Boston’s John Hancock Tower is per- service representative suggested that on the rare occasions when the glass haps the most famous case allegedly in- doors break, the customer is at fault, having caused a situation such as a volving harmful inclusions. In 1973, blow to the door or a cold shock to a hot door. when the 60-story, 790-foot reflective Her investigation with an appliance parts retailer, Underwriters Laborato- glass tower was still under construc- ries, the Association of Home Appliance Manufacturers (AHAM) and the U.S. tion, huge window panels weighing 500 Consumer Product Safety Commission revealed that such reports of glass pounds each began shattering in place, oven doors breaking without apparent cause do arise from time to time. A particles raining down below. Nearly representative of the AHAM explained that the door was made of tempered half of the windows shattered over glass, which “can have internal stresses.” time, and eventually all 10,344 of the Eventually, Thermador did replace Richman’s oven door, though not ac- Hancock’s double-pane windows were cepting responsibility for the incident. Her indignant article about the experi- replaced with single sheets of tempered ence generated many letters from readers, some of whom informed Richman glass at a cost of $7 million. Experts that the incident was likely caused by a nickel sulfide inclusion. have speculated that harmful glass in- Conservator Bruno Pouliot of the McCord Museum of Canadian History in clusions or foundational problems were Montreal faced bewilderment similar to Richman’s when a large tempered to blame in the Hancock disaster. An- glass lite from an exhibit case suddenly shattered during the museum’s staff other theory suggests that the lead sol- Christmas party in 1996. Environmental records for the day showed no sig- der bond between the reflective nificant fluctuation in temperature of relative humidity. The incident was un- chromium and the window frame was settling—though it caused little damage to artifacts in the case, it raised too rigid, prohibiting the joint from ab- concerns for the safety of visitors, staff and artifacts on display. sorbing slight movements of the tower. Pouliot took his dilemma to the internet with a plea for information on what Despite all the publicity generated by might have caused the incident. His final solution: to install clear acrylic shat- cases of apparently spontaneous break- terproof-resistant safety films on all tempered glass lites used in exhibition cases. age such as the Hancock Tower or a consumer’s shattered oven door, such incidences have become increasingly tected visually on the float production the Construction Research Laboratory rare. “The industry has found ways to line are cut out. Most other harmful in- Inc. in Miami, nickel sulfide may be in- significantly reduce this potential,” said clusions that get through will cause troduced during the manufacturing Bob Spindler, director of the product breakage at the tempering facility or process in several ways. Nickel-rich development group for Cardinal IG in none at all,” according to Miles. “The ex- contaminants, such as stainless-steel Minnetonka, Minn. ception is nickel sulfide.” He added that from stirring sticks, may inject nickel, “Our experience has been that nickel incidences of the contaminant are ex- while sulfide may be in the furnace fuel sulfide stones are very rare,” agreed ceptionally uncommon because just or batch materials. During tempering, Aldrich. “But this is difficult to really one type, or phase, of nickel sulfide the nickel sulfide inclusions are trans- know. The nature of tempered glass causes breakage, and only if the stone formed into a state wherein they will breakage is that the evidence will be- is located in or near the tension zone of expand with time and temperature. come a large pile of small glass pellets.” fully tempered glass. According to A.A. Nickel sulfide stones typically range in “Inclusions large enough to be de- “Sak” Sakhnovsky, Ph.D., president of size from three to 15 thousandths of an

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inch, making online detection of every spec for point defects for float glass, as waste of energy, is not completely effec- tiny inclusion impractical. ASTM C well as internal documents,” said Lutz. tive, and therefore, provides little addi- 1036-90 Standard Specification for Flat In addition to visual inspection tech- tional information for estimating the Glass permits stone inclusions from less niques, he said, “PPG also uses a sensor probability of breakage caused by than 16 up to 125 thousandths of an system to measure point defects.” nickel sulfide stone inclusions.” inch in float glass. Because very tiny inclusions are dif- It should be emphasized that appar- The practice of cutting visible blem- ficult to detect visually, detection sys- ently spontaneous breakage is not al- ishes from glass before it ever reaches tems using laser scanning or other ways caused by an inclusion. Surface or the tempering furnace is usually moti- sensors are available. In addition, some edge damage, for example, can eventu- vated by the desire to produce the most companies use heat soak testing, which ally result in breakage for no apparent aesthetically perfect glass possible, causes fully tempered glass with inclu- cause. “We have rarely heard of cus- rather than because the inclusion might sions to shatter. The process involves tomers experiencing spontaneous cause spontaneous breakage. According exposing the tempered lites to one or breakage,” commented Aldrich. “I be- to Sugano, “If we see an inclusion, we more cycle of heating to temperatures lieve physical damage which weakens take it out because it’s objectionable for based on their thickness and quantity, the glass and/or mechanical stress is re- the customer to view.” with cooling between each heating sponsible for most tempered glass Temperers say their best defense cycle. However, it adds to production breakage.” against inclusions of all types is in- costs and, according to industry ex- Miles reminded, “Glass is glass and it spection. At Milgard, glass is inspected perts, is not always effective. can be broken by a number of causes, at several stations. “It is visually in- Sakhnovsky noted that heat soak- some of them not readily detected.” spected when it is taken out of the man- ing is used with great success in Eu- ufacturer’s pack and placed on the rope, but is less effective as used in “We All Wash Our cutting line, during the breakout proce- the United States. He said temperers Glass and Our Hands” dure, after it is washed, when it is claim to eliminate all stones in Eu- Washing flat glass prior to tempering loaded into the furnace and again when rope. “U.S. manufacturers heat soak is another issue. Encouraged by experts it comes out of the furnace,” said Sug- with the temperature too low and for to avoid the scratched, pockmarked and ano. “We have a final inspection for too short a time,” he said. “Few U.S. dented glass that can result from tem- picky customers where the glass is ex- companies use heat soaking at all be- pering unwashed glass, washing also amined on a light rack.” cause it’s not cost effective.” serves the basic purpose of keeping the Sugano added that the most common PPG Industries argues against the tempering furnace clean. Once dirt or defects found are scratches, but any practice on its internet website, which particles from the edging process are kind of defect glass is rejected. states, “Heat soaking of fully tem- introduced into the furnace, it can build “We’re governed by the ASTM pered glass is a significant up on the conveyance rollers, eventually damaging glass as it flows through the system. Other times, particles such as glass fines from the cutting or edging process and handling smudges that are not washed off the surface of glass be- Detection System fore tempering will bake onto the sur- For NiS Stones Developed face, causing blemishes. Whether from dirty rollers or debris A new method for detecting glass inclusions may be on the horizon. A re- on the glass surface, unclean furnace search team at the University of Queensland in Australia has developed a conditions can cause small “pimples” technique that it says detects 0.1 to 0.5 mm stones in glass panels both be- on the surface not visible to the casual fore they leave the factory and in existing applications. viewer. This pimpling condition is de- “The advantage of our technique is that we can differentiate between harm- scribed throughout the industry by var- less air bubbles trapped in the glass and potentially dangerous stones,” said ious names, including “orange peel,” John Barry, Ph.D., a member of the team. “heat prickling,” “seeds,” “bubbles,” or The group is now working on developing an imaging technique that will au- just plain “garbage” that was not tomatically detect nickel sulfide stones in glass on the production line. washed off prior to the glass entering © 1998 USGlass magazine. 540-720-5584 All rights reserved. the tempering furnace. During normal cially in cases where the application The nature of window cleaning after building con- does not demand high-quality tem- struction, the pimples can be scraped pered glass or due to the expense of the tempered glass off and then dragged across the glass glass washing system. surface, causing scratches. In particular, washing glass before breakage is that Dan Fields, a third-generation win- tempering is imperative if there is to be dow cleaner and owner of Fields Win- any treatment after tempering. As Lyle the evidence will dow Cleaning in Livermore, Calif., said Hill, president of MTH Industries in he first became aware of the problem Chicago observed, in the case of glass become a large more than three years ago when he was to be laminated, etched or sandblasted, consulted in an insurance lawsuit. “If not washed first, the glass will be pile of small Since learning about the causes of tem- virtually useless.” He added, “I know pered glass with these pimples, Fields there is an additional cost for washing, glass pellets. has become an outspoken advocate of but there needs to be some discern- glass washing, writing articles and ment as to where and how the glass —Darrell Aldrich traveling to industry conferences to will be used.” Northwestern Industries, Inc. spread the word. Further, evidence does not support He named several West Coast tem- the cost argument for not washing glass perers whose glass is regularly found to prior to tempering. According to Bob be pimpled during window cleaning— Lang, sales manager for Zelionople, Pa.- ing,” said Sugano. “I can’t believe there companies whose windows he refuses based Billco Manufacturing, a manu- would be a temperer who wouldn’t to clean. facturer of glass washers, “The cost of a wash glass. You’re ruining your most ex- “I’ve lost jobs when I’ve refused to glass washer is often less than ten per- pensive piece of equipment.” wash (blemished) glass,” he said, “but I cent of the cost of a tempering furnace. “I think it’s so obvious people should end up getting them back.” It’s minuscule compared to the furnace do it, there is no need (for standardiza- Though no standard for washing investment and the potential cost of tion),” said Lutz. Miles compared it to tempered glass exists, most temper- customer rejects.” the most basic act of cleanliness: “We ing facilities do wash all glass prior to “The tempering companies that all wash our glass and our hands . . .” tempering as a matter of good prac- don’t wash prior to tempering just say tice. “Glass comes to the temperer there is no ASTM standard that re- Quality Control with interleaving powder, sometimes quires them to, even though they is Paying Off a carbon-dioxide film and some han- should know it’s bad practice not to,” Glass manufacturers and temperers dling smudges. Cutting and edging noted Fields. are to be commended for their ex- adds a little oil, chips and other In addition to washing glass prior to traordinary efforts to eliminate the smudges,” explained Miles. “While tempering, many temperers also regu- problems inherent in tempered glass. there might be a reason for not wash- larly clean the surface of the rollers in Through quality control measures in- ing the glass prior to tempering, I the tempering furnace, a process called cluding furnace design improvements, cannot imagine what it might be.” honing. “We clean our furnace rollers tempering optimization and detection Lutz remarked, “PPG has a propri- every week to prevent a buildup of con- efforts, the industry has come a long etary coating and surface protection, so tamination,” said Aldrich. This practice way toward this goal. ■ washing removes this coating and any also extends the life of the residue from the edge seaming process, rollers, which are expensive to as well as any cutting chips and marks replace. left by handling.” Despite the fact that no stan- “Foreign matter on the glass can be- dard for washing tempered glass come fused to the glass during temper- exists, most temperers do not Regina R. Johnson is the ing,” added Aldrich. “If you don’t wash believe the industry should managing editor of USGlass magazine the glass, you cannot control this.” adopt one. Still, some resistance to washing “We don’t need more regula- glass before tempering remains, espe- tion, especially regarding wash- © 1998 USGlass magazine. 540-720-5584 All rights reserved.