Annual Report 2010/11
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Lower Murray Water Water Murray Lower Mildura (Head Office) 741-759 Fourteenth Street PO Box 1438 Annual Report 2010/11 Mildura 3502 Telephone 03 5051 3400 Annual Report Facsimile 03 5051 3480 Kerang (Area Office) 56 Wellington Street 2010/11 PO Box 547 Kerang 3579 Telephone 03 5450 3960 Facsimile 03 5450 3967 Swan Hill (Area Office) 73 Beveridge Street PO Box 1447 Swan Hill 3585 Telephone 03 5036 2150 Facsimile 03 5036 2180 Email [email protected] www.lmw.vic.gov.au Lower Murray Water Operating Area 27 AUDITOR REMUNERATION 2011 2010 Remuneration of Auditors $’000 $’000 Victorian Auditor General’s Office - Audit Services 77 75 77 75 28 EVENTS OCCURRING AFTER BALANCE DATE No matters or circumstances have arisen since the end of the reporting period which significantly affected or may significantly affect the operations of the Corporation, the results of those operations, or the state of affairs of the Corporation in future financial years. 29 CONTINGENT ASSETS AND CONTINGENT LIABILITIES 0 8 5 5 $ At 30 June 2011 the Board was aware of the following contingent < 0(5%(,1 items: /,16'$<32,17 0,/'85$ ,5<03/( 6(59,&(6 5('&/,))6 :$7(575($70(173/$17 Five former FMIT Directors have served writs on Lower Murray Water :(55,08// 327$%/(:$7(585%$1 seeking unspecified compensation for damages as a result of being 16: 5$::$7(585%$1 defamed. The case is proceeding through preliminary hearings for 6$ 52%,19$/( 6(:(5$*( trial at a time to be set. ,55,*$7,21 '5$,1$*( 5 The Corporation is insured for the legal costs incurred in defending '20(67,& 672&. 25'( the case and any compensation payments to the limit of $500,000. % 685)$&(:$7(5 35,9$7( ',9(57(56 3,$1*,/ The Corporation is unsure to the possible contingent liability as the 6$ )($785(6 value of compensation is dependent on the verdict handed down by 1<$+:(67 1<$+ 72:16+,3 the court. :225,1(167+ 0855$<5,9(5 6:$1+,// /0:%281'$5<2)23(5$7,216 9,&725,$,$ /$.(%2*$ 0855$%,7 0$-2552$'6 0<67,&3$5. .221'522. .(5$1* 5 , 9 ( 5 .LORPHWUHV /2:(50855$<:$7(523(5$7,1*$5($ Printed by Sunnyland Press, 3 Scott Crescent, Mildura VIC 3500 Phone 03 5023 4199 © State of Victoria, Lower Murray Urban and Rural Water Corporation 2011. This publication is copyright. No part may be reproduced by any process except in accordance with the Printed on Evolve 100% Recycled Paper Copyright Act 1968. ISSN: 1325-1139 Lower Murray Water Annual Report 2010/11 | 81 Contents Our Profile 2 Our Objectives 3 Our People 7 Our Customers 13 Our Commitment to our Environment and our Region 15 Our Financial Management and Performance Reporting 20 Our Water Transfers and Licences 32 Our Statutory Information 40 Our Financial Report 44 Lower Murray Water Annual Report 2010/11 | 1 Our Profile Our Establishment Our Core Business Lower Murray Urban and Rural Water Authority was created under Our core business is to meet the present and future needs of our the provisions of the Water Act 1989 via order in Council effective customers and community by providing reliable and secure water 1st July 2004. It assumed the whole of the property, rights, liabilities, services. obligations, powers and functions under the Water Act 1989 of the Lower Murray Region Water Authority and Sunraysia Rural Water Our Region Authority. The Water Governance Act varied the form and title of Our area of operation extends from Kerang to the South Australian Lower Murray Water and established new governance arrangements border taking in the municipalities of Mildura, Swan Hill and effective from 1st July 2007. By statute under the Water Act 1989 Gannawarra. We provide the region with urban water and wastewater Lower Murray Urban and Rural Water Authority became Lower services, treatment and effluent disposal services, river quality Murray Urban and Rural Water Corporation. water to domestic and stock and irrigation customers, along with the collection and disposal of subsurface irrigation drainage water. On 19th August 2008 Minister for Water The Hon. Tim Holding issued a determination for Lower Murray Water to take over the whole of We recognise that our overall well-being and livelihood is directly the functions, powers and duties of the First Mildura Irrigation Trust linked to the agricultural, tourism and support industries which form (FMIT). our economic backbone. During the reporting period the Minister for Water was The Hon. Tim How we manage our water resources recognises the intrinsic Holding MP (1st July 2010 – 2nd December 2010) and The Hon. Peter inter-relationship between this resource and the social and economic Walsh MP (2nd December 2010 – 30th June 2011). fabric of our region. Our Services Our Goals We provide: 1. Quality Services Delivery • urban water services to 14 townships via nine treatment plants to To provide high quality drinking water, wastewater, irrigation, approximately 60,000 customers along the Murray River in Victoria drainage and water recycling services to our customers from Kerang to Mildura; • wastewater collection, treatment and effluent re-use and disposal 2. Positive Customer, Staff and Stakeholder Relationships services to 11 towns via 10 treatment plants; To maintain positive relationships and communications with rural • river quality water services to 4,728 customers in the four pumped and urban customers, government and other stakeholders irrigation districts of Merbein, Red Cliffs, Robinvale and Mildura, the Millewa rural district and some areas of the waterworks districts of 3. Building a Prosperous Region Carwarp and Yelta; To contribute to the economic, social and cultural development of • management of the region’s rural water entitlements the region and ensure the security of the community’s collective • the collection and disposal of subsurface drainage water from water resource the four pumped irrigation districts, and Nangiloc, Robinvale and Boundary Bend diverters; 4. Sustainability of Our Environment • ensuring drainage design in new agricultural developments To plan and manage all our operations in an environmentally conforms with salinity management plan development guidelines; responsible and sustainable manner • management of the private diversion licences of 1,085 water users along the Murray River in Victoria between Nyah and the South 5. Motivated and Empowered People Australian border; To maintain a quality, appropriately skilled and committed • the assessment and approval of permanent and temporary water workforce trade applications; and • reclaimed water for third party use. 6. Efficient Financial and Asset Management To manage the Corporation’s assets and financial resources In addition to security of supply, public health, water quality and responsibly environmental responsibilities, we recognise the crucial economic role of water from a regional and state context. 7. Responsible Corporate Governance To manage our business affairs in a manner consistent with the best Our Vision standards of corporate governance Vital Resource – Vital Service Managing our water resources responsibly to promote the economic and social advancement of our region, while protecting our environment. 2 | Lower Murray Water Annual Report 2010/11 Our Objectives Urban Water Supply Objective Objective Set Action Taken Provide quality potable drinking Strategic Plan . Continued training of water treatment plant operators to further enhance skills water in accordance with the . Implementation of increased treatment of water due to ‘black water’ event Safe Drinking Water Act 2003 to . Study commissioned to identify processes to be retrofitted to water treatment urban customers in prescribed plants to better treat ‘black water’ events areas . Implemented upgrades for water treatment and chemical dosing at the Mildura Water Treatment Plant to ensure high quality potable water . Upgrades of automation and clarifier in Robinvale were commenced . Filter refurbishment works at Kerang were completed . Commencement of upgrades of computer systems and telemetry communications in the Southern region to monitor and maintain water quality . As Convening Agency, continued to monitor Blue Green Algae blooms in the Murray River and make appropriate public announcements Continue to meet the levels Strategic Plan . Replacement of approximately 4.4km of water mains in our service region of service as set out in the . Construction of approximately 4.6km of water and sewer mains to new Statement of Obligations and subdivisions in our service region other prescribed health and . Rehabilitation of 5.3km of sewer mains for major projects in our service region environment regulations . Continuation of waterMAP for all treated water customers above the threshold level State Government . Completion of installation of fluoride injection facilities at Water Treatment Directive Plants in Mildura, Red Cliffs, Swan Hill and Kerang Wastewater Treatment and Recycling Objective Objective Set Action Taken Collect, treat and manage Strategic Plan . Completion of the Koorlong Wastewater Treatment Plant (WWTP) Augmentation wastewater throughout the . Decommissioning of the Red Cliffs WWTP in line with diversion of flows to region applying appropriate Koorlong WWTP providing efficiency and processing improvements methods of wastewater . Commencement of new contract for Sewer Rehabilitation project across all management which are districts commensurate with end use . Commencement of Dow Avenue bypass/booster pump station to reduce loading on the Mildura system and improve flows to Koorlong WWTP . Replacement of step screens, aerators and planning for electrical upgrades