The Most Functional City In The World: City Strategy 2017–2021 Photo: Jussi Hellsten Foreword

My City Is Your City Live Well And Realize Your Dreams – Welcome To Helsinki

According to the Greek philosopher Aristotle, issues. Cities are exceedingly the trailblazers cities exist for the sake of good life. Helsinki in putting solutions into action and finding pursues this vision by seeking to create the practical answers to global questions like best possible conditions for urban life; to be climate change, digitalization, and community the most functional city in the world. empowerment.

Our functionality is based on the Nordic We are convinced that the best way a city can model of high-quality city services, serve its residents, companies and visitors is transparent governance, and almost non- by providing the most progressive everyday existent corruption. But good life requires life as a framework. We also believe that by more. Liveability stems from the clean offering a functional city infrastructure as and safe urban environment of Helsinki, a a platform for companies, we are not only unique cultural scene, empowerment of the improving our own operations but also attract communities and, perhaps most importantly, the freshest new ideas and greatest talents a feeling of trust between the citizens. to Helsinki.

All major cities in the world tend to generate At times when global challenges overpower both prosperity and social challenges. A companies and experts increasingly successful city manages to cultivate many appreciate a well-organized, reliable and strengths but only a few weaknesses. Cities predictable operational environment. The are responsible for ensuring social cohesion best competitiveness policy is therefore to and creating favourable conditions for be a functional city that people, companies, citizens to pursue their dreams. The city is for communities and visitors live true in their everyone. The city is built together. everyday lives.

I firmly believe that cities are increasingly Jan Vapaavuori important in solving the most pressing global Mayor Of Helsinki

3 HELSINKI CITY STRATEGY 2017–2021 Photo: Jussi Hellsten 5. HELSINKI STRENGTHENS AND DIVERSIFIES ITS PROMOTION OF INTERESTS 4 This Is Helsinki. Accessibility

Population Of Helsinki of Helsinki Total Population By Gender, % Languages, % 31 December 2017

English, Somali 47 53 1 st The World’s 645,000 Estonian Other Finnish (Estimate) 2 7 80 1 Best Airport Russian Helsinki Airport By age 3 Travellink 2017 90– million 75–89 Swedish 6 17+ passengers per year direct flights 60–74 135 globally 45–59 minutes by train from the city centre airlines 30–44 30 60 to helsinki 15–29 direct flights 0–14 80+ to asia per week 100 000 100 000 Median age: 28 years

of Helsinki population The People of Helsinki according to Helsinki–Tallinn Ferry Services 40% has higher education occupational group and gender in 2014 → Twin cities → → Travel time with ferry 2 h → Tallinn 1 Managers speak → Up to 18 departures per day → St. Petersburg 80% English → Travemünde 3,5 h 2 Professionals by train th In English st 3 Technicians and 1 6 Proficiency associate Busiest sea passenger port Helsinki professionals Out Of 80 Countries in Europe with 12,3 million 4 Clerks EF English Proficiency passengers in 2017 Index 2017 St. Petersburg Stockholm Tallinn 5 Service, shop and th Most Liveable City market sales workers 9 in the World 6 Cra and related The Economist trades workers Intelligence Unit 2017 7 Plant and machine

operators and BALTIC SEA assemblers Men

8 Elementary Women occupations Travemünde 0 20,000 40,000 60,000 80,000

5 6 1. The Most Functional City In The World

7 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 8 1. The Most Functional City In The World

Helsinki is Functionality is A functional for a good life. based on equality, non-discrimination, Helsinki’s vision is to be the world’s most strong social cohesion city is based functional city. In pursuing this vision, it seeks and open, inclusive to create the best conditions possible for ways of operating. urban life for its residents and for visitors. The on trust. city’s strategic intent is to do things a little bit A functional city has many strengths and few better every time, in order to make the life of weaknesses. Everyone feels safe in Helsinki. Helsinki’s residents easier and more pleasant. A functional city is based on trust. Safety and Helsinki wants to improve things every day. a sense of mutual trust and togetherness are a competitive edge for the city. The city is for The basic task of the city is to provide quality everyone. The city is built together. public services and create conditions for a stimulating and enjoyable life. Helsinki is a Being a functional city is a path for Helsinki good home and, in the capacity of ’s to create advanced everyday life. Helsinki is capital, a shared living room for everyone safe and pleasant, smooth, easy and caring. in Finland. As an internationally oriented Helsinki is a resident- and user-oriented metropolis, Helsinki also serves those coming city. Each resident – whether young, old or Did You Know? from elsewhere. functionally impaired – has the opportunities to lead a quality and eventful life and to receive A functional city means concrete actions and the support and services needed for all st Best public transport choices that make everyday life smoother for stages in life. A functional city is an advantage 1 BEST, Benchmarking in European Service of residents. A functional city means that child especially for ageing people and those in need Public Transport, 2015 day care is close at hand, children feel safe of help and support. walking to school, services for the elderly are easily accessible, and road work is carried When global problems come to a head, nd Helsinki is the world’s out so as to cause minimum disturbance companies and experts increasingly 2 2nd safest city Mercer, 2017 to residents. appreciate a well-organized, reliable and predictable operational environment. The The best economic and best economic and business policy is to be a rd Finland ranks 3rd in terms of business policy is to be functional city. gender parity worldwide a functional city. 3 World Economic Forum 2017

9 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 10 A Living And Captivatingly Original City

Helsinki is a combination Helsinki’s objective is to of rational functionality be one of Europe’s most Our open, inclusive and original roughness. captivating locations for innovative start-ups and the Helsinki is a modern, dynamic and vibrant most attractive knowledge and unique city providing world-class opportunities for hub for companies and self-fulfilment and an enjoyable life in a safe, individuals wanting to make reliable and functional setting. the world a better place to culture constantly live in. Helsinki is a city of very special contrasts. Our open, inclusive and unique culture constantly Helsinki is big enough to be a place where generates new and generates new and unexpected things. This you can develop and systemically test combined with the city’s functionality and significant innovations, and small enough for reliability, its world-class education and arts it to be feasible in practice. Helsinki is, at the unexpected things. and culture offerings, hi-tech skills, exemplary same time, both reliable and creative, both use of open data, and its comprehensive spontaneous and organized. The new models understanding of design, creates great of sharing economy that are being created by conditions for both a stimulating everyday life residents and companies make the city more as well as for finding solutions to significant diverse in an inclusive and economic way. global challenges. The long-term objective of the city’s business Helsinki furthers tolerance and pluralism, policy is for private-sector jobs to increase at becomes more international and provides least at the same rate as population growth. conditions for the creation of interesting Work continues on developing the Maria 0-1 destinations and events. True, vivid area into the largest growth business campus bilingualism is a great asset to Helsinki. The in northern Europe and on strengthening city boosts the advancement of viable big the position of the Meilahti campus as an events and invests in attracting and creating internationally significant innovation and th Global Ranking st Best Congress City major cultural and sports events, as well business environment in the health sector. 15 Of Congress Cities 1 In The Nordics as congresses and conferences. Helsinki The entire city is developed as a platform for Union of International Union of International is committed to promoting tourism, and experimenting and creative business activity. Associations (UIA) 2017 Associations (UIA) 2017 encourages everyone to come up with ideas to make the city even more attractive.

1. THE MOST FUNCTIONAL CITY IN THE WORLD 12 A Faster And More Agile Organizational Culture Through Controlled Change Of Rhythm

Helsinki is stable and responsible, safe and are one of the most important indicators reliable, but also at the same time dynamic of the city’s successfulness. and highly in tune with today. Constant and agile developing of the city’s own functions Helsinki strives to make and practices is the best guarantee for better sense of global the city to deliver on its promises in public change. services, for keeping up a vibrant urban life and for strengthening the international appeal Helsinki increases its own staff’s of the city. understanding of artificial intelligence and other technologies currently changing our In all its activities, Helsinki is aware of its basic world, as well as of the opportunities that this role as a service provider. Helsinki has a down- development opens up for the city. It does to-earth, pragmatic perspective on things. so by providing tailored training in artificial Satisfied residents and customers increase intelligence and new technologies to leading the work satisfaction of city employees and officials and key planning staff. Helsinki aims are also the best way of channelling the to be the city in the world that makes the best enthusiasm and creativity of residents into use of digitalization. shared benefit. Resident and user satisfaction

13 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD Photo: Keksi Agency14 Helsinki Aims To Be The City In Did You Know? The World That Makes The Best Use Of Digitalization.

st Attractive For Investment st Open Data 1 The most attractive EU country 1 Leading European Helsinki ups the pace of its own decision The most important ingredients and factors The FDI Attractiveness city offering open making capacity, capacity to predict and to behind the city’s reputation are the residents Scoreboard 2016 data for businesses react, and pursues an orderly change of rhythm themselves. The city is never complete, but it La Fabrique in everything it does. Helsinki will improve the is being built every day through joint effort. A de la Cité 2015 efficiency of policy-making models and service healthy, mutually respectful pride of one’s own processes and lighten bureaucracy. neighbourhood is part of the city’s identity.

rd Entrepreneurial rd Supporting Helsinki is primarily a place and a community, Helsinki strengthens its position as an 3 Culture 3 Innovation not a bureaucracy. The city is the sum international forerunner in inclusion and European Digital The 3rd most supportive of its distinctive neighbourhoods, an transparency. Each resident of Helsinki has City Index 2016 city for innovation in urban, communal entity of its residents, the right to feel they are a true Helsinki citizen the world - Citie 2015 entrepreneurs and visitors. and to do something significant for their community. In Helsinki, it is easy to be of help Helsinki increasingly understands its role to others. The city strives to maintain the trust rd Most Talented th Best Location For as the creator and enabler of possibilities. of residents and companies, to strengthen 3 Workforce 4 Digital Companies Helsinki actively forms partnerships with their real influence and to improve equality, Insead 2017 Nesta European Digital residents’ organizations and with everyone service standards and mutual understanding City Index 2016 interested in developing and vitalizing the between population groups through modern city. Besides being a service organization, models of inclusion. Gender equality is a Helsinki is a platform and the world’s most principle permeating all activities of the city. progressive public sector ecosystem. Helsinki To promote gender equality, a research-based develops digital solutions, which make it project is to be launched to assess gender easy for residents to follow and engage in impact in a number of selected services. matters of interest and concern to themselves, regardless of whether they are the city’s or The city contributes to dialogue and Maria 0-1 Startup Hub other actors’. Helsinki’s operating model is encourages those in a weaker position into The biggest startup based on openness and transparency. civic engagement. The customer is always a cluster in the Nordics + stakeholder in his or her own public services. 500 Helsinki is the world’s leading 250 M€ Tech Startups city in opening up and investment capital located in Helsinki region utilizing public data.

9500 m2

15 1. THE MOST FUNCTIONAL CITY IN THE WORLD 16 Did You Know?

First European city to 2016 nominate Chief Design Officer

2014 Unesco City of Design

2012 World Design Capital

Design is a significant distinctive factor that excellent people leadership. During the makes Helsinki stand out internationally. present Council’s term, the city will improve Helsinki strengthens its international profile as management and leadership work and develop a design metropolis. A good user experience its communications operations. of the city to its citizens is created through a combination of design, digitalism and dialogue. The ownership policy in the city concern should in the first hand be the kind that helps The city ensures that the aims of the recent and supports the organizing and producing organizational reform are achieved. These of public services, the city’s economy or include especially inclusion, cost-efficiency otherwise the city’s broader societal goals. and being resident-oriented as well as Transparency and inclusion are developed improving the governance of the city as a throughout the city’s concern. Ownership whole. The focus during the present City shall generate economic and/or functional Council term is to ensure the full benefit of benefits in the long term. As the operational the organizational reform as well as to renew environment changes and alternative solutions the city’s leadership practices. The city is led, in public services increase, the structure and its personnel policy pursued, in an ethical, of the city’s own organization and the city responsible and sustainable manner. concern are analysed overtly to ensure that the functions and public services are The city of Helsinki as an organization is organized in an appropriate manner. a good place to work, where the goal is

Photo:17 Dorit Salutskij HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 18 2. Securing Sustainable Growth The Most Essential Task Of The City

19 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 20 2. Securing Sustainable Employment Jobs Growth The Most Essential Total jobs, 2016 Primary production & other or unknown Task Of The City 0,1 % 421,500 Processing 11 % Employment self-suency Public services 27 % 130 %

The population of Helsinki has been growing secondary education. Each and every school Unemployment rate by an average of more than one per cent in Helsinki should be good enough to make annually for the last ten years. This pace parents happy to choose their local school. 7,9 % Services, seems to keep up in the future, too. Helsinki’s 88 % growth is proof of its appeal and of people’s Growth implies obligations to the city. We desire to live here. Growth is a positive thing need enough jobs, housing, day care centres, Information to Helsinki, but also, at the same time, a schools, libraries, sports facilities and sector jobs challenge that requires resources. Curbing the healthcare services. Traffic and transport 10 % of all jobs Trade, nance, differentiation between population groups and have to work well. We must take care of the transport neighbourhoods is high on the city’s agenda. vulnerable. A big city holds a broad spectrum 61 %

Maintaining social cohesion is vital for a good of human destinies. Numbers according to 31.12.2016. Source: Research of manpower, Tilastokeskus and competitive city also in the years to come. Ensuring comprehensive economic, social A growing Helsinki needs actions to build and ecological sustainability is one of the equal opportunities, which means above all TheThe Mostmost Important important Business business Sectors sectors growing city’s key goals. This is monitored and investment in education. There are also many reported along with indicators, in sync with the people in Helsinki, who are struggling with planning rhythm of the city’s operations and shorter or longer periods of severe problems: Power and 29% Utilities finances. our social security policy must therefore 14%

be humane and one that intervenes early Manufacturing 8% Social inequality is reduced particularly enough and has a long enough duration. The industries 14% through high-quality teaching and early city promotes measures to help as many as Information and 7% Employees childhood education for children and possible get a foothold in working life and communication 17% adolescents. This is why Helsinki aims to be able to manage their and their families’ Finance and 39% Businesses raise children’s enrolment in early childhood lives on their own. Making use of immigrants’ Insurance 20% education. The funds for the verifiably knowledge and skills on the labour market successful positive discrimination –funding and in society at large is a condition for Audit and 13% Consulting will be moderately increased and will also be successful integration. 13%

targeted towards vocational training and upper Other sectors 5% of activity 18%

0 20 40

21 HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY 22 Photo: Riku Pihlanto

The social divide in residents’ realities is meters of floor space annually and providing one of the greatest urban problems in large a sufficient number of sites for building. cities globally. In Helsinki, the differentiation The city curbs the costs of construction between different neighbourhoods in terms of and densifies the city structure by gradually income and wellbeing is taken very seriously. moving – without risking its competitiveness By international comparison, Helsinki has and accessibility – towards an areal and managed to control such differentiation market-driven parking system, starting in the better than most peer cities. In the future, new housing developments. too, Helsinki will strive to hold its position as a textbook example in Europe of how to prevent In Helsinki, traffic infrastructure investments segregation. Consequently, Helsinki strives to and land use are always planned together. enable equality and wellbeing in all districts. Traffic infrastructure investments are made to secure the functionality of the entire traffic A well-functioning housing and transport system and infrastructure. The Helsinki Is A Fast Growing City market plays a key role in share of travel made on sustainable means Helsinki Population 1970 – 2016 And Forecast To 2050 responding to the challenges of transport will be increased. All modes of of growth. The aim is to transport will be developed and those kinds 800000 build 6,000 homes annually of transport that are key to business will 2050: 758 236 in the first half of the city be secured. Planning of the implementation council’s term (2017-2018) of the city plan will start with the Vihdintie and 7,000 annually in the boulevard. Planning of the light rail line in 700000 latter half (2019-2021). that area will proceed to the decision phase during the Council’s term, and planning the 2016: 635 000 Helsinki is addressing the production of Tuusulanväylä boulevard will move forward. 600000 affordable rented housing in accordance with The conditions for building a light rail line to the AM Housing and Land Use Programme and Malmi will also be investigated. Development actively scans for measures to control housing of the tramway network in central Helsinki and prices. the implementation of the tramway plan for the 500000 Kalasatama area will proceed. Alongside the 1980: 483 675 Helsinki caters for housing production by new housing areas being built in Helsinki, also

planning for 600,000 – 700,000 square infill construction will be enhanced. 400000 1970 1975 1980 1985 1990 2000 2005 2010 2015 2020 2025 2030 2035 2040 2045 2050

23 HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY 24 Each and every school in Helsinki should be good enough to make parents We Support Every Young Person happy to choose their And Prevent Social Exclusion local school. The vicious circle of exclusion from, especially, larger among those whose mother-tongue is education and employment is one of the most another than Finnish or Swedish. The Ohjaamo serious problems of our society today and a (Navigator) -model will continue. worrying consequence of a social polarization that is accentuated in metropolises. It is In Helsinki, the chain of public services for important to alleviate this problem – both children and adolescents is strengthened at from a human and an economic perspective the basic level, namely in the local maternity and in view of promoting safety, comfort and and child health clinic, the day care centre, business interests. family counselling, school health care, school, youth work, health services and child Together with relevant protection. A condition for equal and good life partners, Helsinki will for everyone is high-quality mother and child launch an extensive and health, day care, schools and leisure services comprehensive project to across the city. Helsinki will, when needed, find systemic solutions to the apply positive discrimination. Education for challenge of disaffected youth. those in need of special support is provided by organizing appropriate facilities for the The project will especially look at exclusion hospital school. across generations, and on that basis introduce new ways of breaking the cycle of The objective of the City of Helsinki is that exclusion. People who are difficult to employ every child and adolescent has a hobby, that or have a limited work capacity will be helped young people believe in Helsinki as their future with finding employment. Special attention home and that they are able to influence will be paid to the fact that the proportion of matters in Helsinki. young people not working or studying is clearly

Photo:25 Riku Pihlanto HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY 26 Reducing inequality extends farther than to Helsinki promotes the mental health, just children and adolescents in Helsinki. Also activeness and substance-free life of its among those residents that are of working residents and, in accordance with its program age or older, the city seeks to identify groups for the care of the elderly, strengthens the of individuals of vital importance for the autonomy and participation of elderly people. prevention of exclusion, and to tailor individual Helsinki actively fights homelessness. and better service concepts for them. The idea is to reach out to residents needing help Helsinki residents are employed in jobs that and support at an earlier stage – particularly match their skills, training and talents. The those who need much support or care. Efforts city’s measures and services to promote will be made to find such individuals and to employment are especially directed towards prevent loneliness. Socioeconomic and local those groups where participation in the differences in health and wellbeing will be labour market is lowest. The city underlines reduced using methods based on research investment in education, employment and and effectiveness. Welfare differences and inclusion for second-generation immigrants, differentiation are monitored, and measures to in particular. Qualifications that immigrants deal with them are put in place, to be followed have acquired in their country of origin up at city level. are identified and acknowledged flexibly, and the skills of immigrants are, whenever To create opportunities for equality to be possible, put to the labour market’s disposal. realized, the city ensures that its facilities Entrepreneurship is encouraged as one way of are easy and safe to use for educational, civic finding employment. participation and cultural activities. Temporary use of public spaces and empty premises for cultural and civic activities will be facilitated, and the city will seek to promote the use also of other underused premises than just those owned by the city. The Oodi central library and the Bunkkeri sports facilities in Jätkäsaari will be carried out in a way that does not jeopardize local services.

27 HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY Photo: Keksi Agency28 The Most Functional Securing Sustainable Growth City In The World The Most Essential Task Of The City

We support every young A faster and more agile person and prevent organizational culture A living and social exclusion through controlled captivatingly change of rhythm original city

An international, living and captivating Helsinki City Strategy Helsinki of events 2017 – 2021

Helsinki Strengthens Helsinki is the world’s most And Diversi es Its impactful place for learning Promotion Of Interests A moving and healthy city for all Modern climate responsibility

Living, distinctive and safe neighbourhoods Responsible Management Of Finances Developing Services The Foundation Of A Prosperous City

29 30 An International, Living And Captivating Helsinki Of Events

Helsinki is a strong, vibrant and multicultural Treating people as equals and with respect is promoter of liberal democracy and a requirement for the city’s growth and change tolerance. A growing Helsinki fosters a to appear as a positive thing to everyone. culture permitting pluralism and enabling encounters between population groups. The Being international is a city prospers and evolves in an atmosphere value in itself to the city, but characterized by the learning of new skills it is also a central goal in the and ideas, openness and respect towards city’s business policy. other people, and thrives as a place where people include each other and give each Helsinki’s growth creates possibilities for the other space. creation of new jobs. A pleasant city whose residents are highly educated will attract Helsinki offers many opportunities for foreign companies, investments and tourists. equal encounters and for shared activities To increase Helsinki’s international appeal, between people from different backgrounds a deliberate internationalization of the city is and situations in life. Top-quality and easily required. Employment-based immigration and accessible cultural and sports offerings its share of total immigration are encouraged bring people together and increase mutual and increased. understanding.

31 HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY Photo:Photo: Lauri Rotko?????32 Helsinki has

1.200 km 130 km of bike paths of shoreline 63 300+ municipal playgrounds islands A high standard of education is an important area an internationally salient venue for large reason why international experts choose to events is investigated. The developing network settle in Helsinki. of museums will be further strengthened wherever possible. Helsinki will lighten its The capacity for permit and organization procedures to make it English-language easier to organize various kinds of events. education and early An attractive city centre is a calling card and childhood education a must for Helsinki. The central business will be doubled. district of Helsinki is an attractive venue for commercial services, events, leisure and civic The language skills of Helsinki citizens are participation. The vitality of the city centre is to be diversified by increasing language being developed in collaboration with the local immersion and language-oriented training business community. and education. In Helsinki, tuition in the first foreign or second national language will start The city is investigating the possibilities for already during the first school year. The tuition a substantial expansion of the central of Chinese is being expanded. Together with pedestrian zone. in order to further improve Scandinavian networks, a common concept, the atmosphere and functionality of the Nordiska skolan (the Nordic school), is being central business district, and for building created in Helsinki. an underground distributor road that would reduce traffic through the city centre as Helsinki is a diversified and internationally well as heavy transports to the harbours. attractive city of arts and culture, sports If implemented, the distributor road would and events. The objective is to generate new largely be funded through road tolls. The distinctive attractions in the city. The Baana waterfront between the Olympia Terminal cycle and pedestrian corridor and Töölönlahti and the Market Square is developed into a area is being turned into a high-quality and functional whole supporting the vitality of the internationally known culture and leisure city centre. cluster. The possibility of making the Suvilahti

Photo:33 Julia Kivelä HELSINKI CITY STRATEGY 2017–2021 2. SECURING SUSTAINABLE GROWTH THE MOST ESSENTIAL TASK OF THE CITY 34 3. Developing Services

35 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 36 3. Developing Services

Together with its residents, Helsinki is developing coordinated, efficient and humane public services. The city addresses the implementation of accessible e-services and the utilization of digitalization, artificial intelligence and robotization. E-services are primary, and are available regardless of date or time. The development of services will continue. Special emphasis will be put on accessibility, diversified skills, the “one-stop- shop” principle and developing various forms of work close to residents. The city provides services and informs about them in both national languages.

Helsinki provides electronic services wherever possible and appropriate and also systematically collects feedback electronically. The wellbeing of staff and their participation in the updating of services is emphasized.

Photo:37 Matti Pyykkö HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 38 Helsinki Is The World’s Most Schools and Universities Impactful Place For Learning Universities University of Helsinki In Helsinki, the whole city is utilized as a learning of skills needed in working life and Aalto University place for learning for people of all ages. in the information society. In the Myllypuro Digital technology enrichens the learning district, an internationally interesting University of the Arts Helsinki process and enables learning regardless of campus is being established in connection Hanken School of Economics time and place. with Helsinki Metropolia University of The National Defence University Applied Sciences to educate polytechnics Education is diversified and expanded and secondary level professionals for the through partnership networks between construction industry. The construction of institutes of higher education, companies, the Urhea sports academy campus bringing Polytechnics the third sector and various city actors. For together studies, sports and housing will be Arcada all those studying in Helsinki to have equal promoted at Mäkelänrinne school. Diak Diaconia University of Applied Sciences opportunities to learn about their home town, the possibility to exempt school classes from Education and training increase the Haaga-Helia University of Applied Sciences public transport fares is being looked into. competitiveness of the city and create vitality Humak University of Applied Sciences and knowledge. Vocational training based Laurea University of Applied Sciences Helsinki ensures that all on foresight creates good conditions for Metropolia University of Applied Sciences residents have the chance jobseekers and immigrants to find employment. to acquire and strengthen the skills needed in the Helsinki is drawing up a Schools and universities information society. development plan to enhance Educational structure, the skills, education and % of 25–64 year-olds Helsinki is building an Älykoulu (Smartschool) training of immigrants. operating model where future pedagogical 48,700 students in 11,000 49 Tertiary education solutions will be innovated and implemented. The plan spans the whole learning career from Aa 132 comprehensive schools students in Digital analytics provides an enabling early childhood education to adult education. vocational training environment for learning to progress at The Centre of Expertise model is developed 7–16 year-olds an individual level. Digital services lower further, and State funding will also be sought 23,000 the threshold to seek education and for for it. A fast track to studies of either national Secondary education (x+y)² 59,000 students in students in 32 reorienting studies at transition stages. language of Finland will be created for asylum 59 upper secondary schools polytechnics recipients. The city will secure children’s x² High schools and vocational Helsinki invests in the kind of physical teaching in Finnish or Swedish as a second schools 42,000 19 Basic education or learning environments that promote the language sufficiently. students in unknown universities

39 HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 40 Helsinki is made into an innovative, ensure that education reaches those young experimental city for lifelong learning. people better who have no secondary-level Collaboration with leading Finnish and education. Liberal adult education provides international universities, cultural institutions, resident-oriented courses based on the developers and companies will promote the changing needs of customers. creation of a new ecosystem of experimenting. Each Helsinki resident Helsinki is Helsinki is an excellent place for studies has the chance to achieve and science. Students at institutes of higher their learning potential. education are an important part of Helsinki’s made into an future appeal and vitality. The city cooperates Pedagogics and support for studies level closely with the universities, other institutes of out educational differences by responding higher education, and students networks in the to the needs of both the weak and the innovative, Helsinki Metropolitan Area to promote both strong learners. the conditions for international-level tuition and research and the city’s strategic goals. In Helsinki, children experimental and adolescents have Helsinki residents have equal opportunities safe and sound learning for education. Finnish- or Swedish-language environments. city for lifelong early childhood education and basic education make for attractive, nearby education services. Helsinki actively collaborates with the Helsinki will maintain its citizens’ subjective State, other larger cities, higher education learning. right to child day care services at the current institutes and researchers, as well as the level. The principle of free early childhood construction industry to find functional education is promoted so as to be free of solutions to problems with public facilities charge for at least four hours a day starting and, especially, indoor air in schools. The at the age of five. During the Council’s term city is drawing up a Real Estate Strategy, of office, decisions will be prepared to extend which outlines the planning, construction, this principle to even younger age groups as maintenance and ownership of the city’s well. Early childhood education emphasizes properties. This strategy includes a plan quality, staff permanence, and a safe everyday for how to repair or replace buildings life. Schools in Helsinki are engaging in an where schools, day care centres or play ambitious program against school bullying. parks suffer from indoor air problems. The objective is to promote the efficiency Did You Know? Helsinki puts the training guarantee into of use of premises, better utilization of practice. This means that after basic redundant valuable buildings, and to st Education system education, everybody gets a study place at an improve the quality of the building stock, 1 World Economic Forum 2016 upper secondary school or vocational training. upgrade quality risk management etc. Helsinki’s goal is to reduce the school dropout using the Life Span Model, and reduce nd The Human Capital Index rate also at upper-secondary level. The city will indoor air problems. 2 World Economic Forum 2017

41 HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 42 A Moving And Healthy City For All

Too little exercise is one of the chief factors that Helsinki actively invites ageing people to mar people’s wellbeing today. Only one-quarter participate in exercise and cultural activities. of the population exercise as much as they To support the mobilization of residents in should for their health. Helsinki is creating the this way, the city is launching a marketing and cooperation structures needed for promoting information campaign. health and wellbeing and is setting out to highlight increased exercise as a pilot project in To promote health, the city works on its promotion of health and wellbeing. increasing the functional ability of residents and their opportunities for safe self-care and Exercise is increasingly promoted in services autonomy in their homes. Home care and the provided by the city. The urban environment wellbeing of its customers and workers are and the provision of sports and culture being strengthened in Helsinki, and acute offerings are being developed to encourage situations are prevented as much as possible. exercise and everyday physical activity in all Special attention is paid to the opportunities districts alike. Children and adolescents are for functionally impaired persons such as old increasingly made to exercise as a part of their people to lead an eventful life. Services for everyday life at day care centres and schools. the elderly are developed as a whole reaching The city is planned and built so as to take into from early support to the final stages of life. account different kinds of users. Differences Access to 24 hour care is ensured when it is between population groups are identified, and no longer possible to give safe care at home. services are targeted towards those needing The availability and quality of services are special support and towards high-risk groups. evaluated regularly.

Photo:43 Eetu Ahanen HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 44 Photo: Julia Kivelä

Living, Distinctive And Safe Neighbourhoods

Helsinki is a city where all neighbourhoods are The aim is to reduce living, pleasant and distinctive and in which differentiation and welfare residents feel they are at home. In Helsinki, differences between diversified and vital neighbourhoods are built neighbourhoods in Helsinki. by increasing residents’ influence over matters in their living environment. The city invests Helsinki is a pleasant city where an interesting both in infrastructure and in residents all cityscape creates good opportunities for around the city. encounters and wellbeing. Its architecture is interesting, diverse and of high standards. The Helsinki supports local high quality of construction gives the city a initiative and cooperation strong identity and public image. among residents and communities. Helsinki wants to be Finland’s best city for companies. Its urban milieu provides a good Helsinki will build up Helsinki participates in the preparation Residents’ ways of influencing are seen to, and growth platform for corporate innovation the kind of health and of the health, social services and regional democratic management is secured in city and an attractive living environment for the social services that its government reform to ensure that issues owned rental apartments. Infill construction labour force. Helsinki creates opportunities residents will wish important to a big city are taken into account. helps develop both public and private services. for growth by adequately and flexibly planning to choose. Helsinki guarantees the continuity of services areas for business and employment. Helsinki when the responsibility for arranging social A compact and functionally mixed urban supports the business ecosystem and Regardless of how the social welfare and and health care transfers to the counties, structure provides a basis for urban life. Each clusters by providing varied locations in health care reform proceeds, Helsinki will and will also coordinate the special health neighbourhood in Helsinki has the makings easily accessible places. Helsinki considers develop these services and their availability. care services provided by the city with those for good everyday life, well-functioning how to better stimulate innovation- The “one-stop-shop” principle is being provided by HUS, i.e. the Hospital District of traffic, and for diverse local services and driven entrepreneurship in its own public strengthened and access to care facilitated Helsinki and Uusimaa. The city will identify new business. The profitability of large local procurements. The Teollisuuskatu axis is being so as to ensure timely help. Opening hours shared areas in services and make sure that building projects and of the Jokeri Light developed as an important workplace zone will be extended and practices smoothed resident services function smoothly between Rail Line and other rail connections will be and an expansion potential for the city centre. to improve service results and client the city’s administrative sectors, the county secured by sufficient efficiency in land use. experiences. Health care centres will remain and other actors. Helsinki will ensure that Housing provision will be diverse – both in The city actively strives to develop the logistics free of charge. Special attention is paid to the in the reform, organizations of importance new developments and in infill construction conditions for the business community. The needs of and services for the most vulnerable to residents have good conditions for low- sites, dwellings of all tenures will be built, reduction in traffic emissions is progressing population groups. threshold health and social services. ranging from Helsinki’s own social housing to and health-hazardous emissions are showing a non-subsidized owner-occupied housing. clear decrease.

45 HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 46 Helsinki is a pioneer in of Helsinki’s waterways, both inland and overall functional smart coastal, is improved, and attention given to traffic systems. the recovery of migratory fish stocks. In forest and woodland management, the main goal Due to technological advances, a growing is a planned increase in diversity. To further sharing economy and a general ambition to a cost-efficient management of rainwater reduce emissions, traffic and transport are run-off, green areas will be increased in the becoming one of the fastest-growing sectors urban structure. Diversity will be enhanced in today. Helsinki is strongly engaged in this city parks. During the present Council’s term, development together with the business a decision will be made regarding the National community, the State and with other local Urban Park project– on completion of the municipalities in the Helsinki Region Transport current study. area. The city encourages a transition into a demand-driven traffic system. Helsinki serves Helsinki’s maritime location is part of its as a testing platform in the commercialization fundamental nature and appearance. This of new smart mobility solutions enabled by dimension has not been sufficiently utilized current transport legislation (incl. the Mobility as an attraction factor for the city. Efforts to as a Service model) and in the promotion of make the archipelago off Helsinki’s shores tomorrow’s technologies. more accessible for the public will continue. To encourage recreation, upgrade tourist Helsinki cherishes its services and increase the general appeal of valuable wildlife and acts the city, a maritime strategy will be drawn to increase the diversity up to find ways to improve the accessibility of the urban natural of maritime areas, develop services in the environment. archipelago and promote seaside events. Helsinki’s archipelago will be made into an The ecological quality, accessibility and even more enticing tourist attraction and health effects of green and blue areas will be recreation area. An international public arts ensured. The Luonnonsuojeluohjelma nature biennale benefiting from the charm of the conservation program is implemented and Helsinki archipelago will be created. the forest network is strengthened. The state

47 HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES Photo: Julia Kivelä48 Photo: Niklas Sandström / Helen

Modern Climate Responsibility

In whatever it does, Helsinki underlines strives to combine renewable energy sources ecological values and, consequently, strives with energy efficiency in an optimal way, both to join the C40 climate network of the leading in individual buildings and in areas. cities of the world. Helsinki profiles itself as Traffic emissions will be reduced across the an internationally networked pioneering local city’s transport system by promoting both implementer of global responsibilities. cycling and pedestrianism and by raising the share of e-vehicles and buses and rail Helsinki takes its own transport. Helsinki paves the way for a strong responsibility for the surge in the number of e-vehicles by enabling prevention of climate the market-driven construction of a public change seriously and charging infrastructure. The use of renewable ambitiously. energy sources will be increased on both a Helsinki sets the goal of large and small scale. reducing emissions by 60 per cent by 2030, and brings Emission reductions and circular economy forward its target of carbon projects will be carried out in Helsinki in neutrality to 2035 instead of tandem with the business community 2050, as earlier. and residents.

Helsinki is preparing for a possible decision Helsinki wants to by the State to forbid the use of coal in increasingly actively serve Did You Know? energy production. Here, Helsinki will need as a platform for interesting consistent State support to develop solutions and successful innovations to compensate for this. The carbon neutrality that generate new potential st Combined Heating & Cooling System goal is set in a way that corresponds to exports. 1 Global District Energy Climate Awards 2015 general practice in Finland. A scheduled action program for implementing th Global Destination Sustainability The energy efficiency of buildings will be emission reductions will be drawn up before 6 GDS Index 2016 improved both in the construction of new the end of February 2018. The report of the and the renovation of old buildings. Helsinki’s city’s Climate Work Group and the approved th The Cleanest Cities In The World energy efficiency norms are more ambitious development program of Helen, Helsinki City’s 8 The Telegraph, 2017 than the national minimum level. Helsinki power company, form the basis of this work.

49 HELSINKI CITY STRATEGY 2017–2021 3. DEVELOPING SERVICES 50 4. Responsible Management Of Finances The Foundation Of A Prosperous City

51 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 52 Breakdown Of Revenue 2016 (Percent) Breakdown of revenue 2016 percent

Municipal tax 50 Municipal tax rate Income from rents 14 2016: 18,5% Share of corporate tax revenue 8 2017: 18% State subsidies 6 4. Responsible Management Sales prots 5 Payment income 5 Of Finances The Foundation Real estate tax 4 Of A Prosperous City Fund prots and expences 3 Subsidies and contributions 2 Production for own use 2 Other operational revenues 1 Total 5,171 million euros Dog licence <1

The planned regional government reform will the strategy period without adding to the give rise to exceptional uncertainties for the per capita indebtedness of the city. During city’s finance in the coming years. After costs the first half of the Council’s term of office, and the tax income transferred from Helsinki an assessment of land policy will be made, Breakdown Of Expenditure 2016 (Percent) percent to the county, the city’s tax-based financing with the principal on land sales decisions Breakdown of expenditure 2016 in proportion to the need for investments in being based on the business policy and other a growing city would decrease substantially. strategic goals of the city. The city’s local tax revenue would decrease by Total two thirds. Meanwhile, the city’s existing loan Helsinki’s finances are based on a taxation 4,659 million euros stock would remain unchanged, which means that is steady and predictable for residents. Social Services, Health Care 47 the relative indebtedness would increase A high rate of employment is the basis for a materially. The role of State finance for the steady city economy. The goal is to raise the Education 15 city’s economy would be proportionally bigger employment rate, which will be reflected in Construction And Environment 13 than today – a circumstance which adds to a faster rise in taxable revenue per capita Early Education 8 future uncertainties about finance. in Helsinki compared to other municipalities City Planning And Real Estate 7 of the Helsinki Region. The objective during Other Educational And Cultural Aairs, Human Resources 6 The investment capacity of a growing Helsinki the Council’s term of office is to increase the has to be ensured under all circumstances. share of corporate tax that goes to Helsinki to Mayor’s Scope Of Activities 4 Challenges are foreseen by keeping total a level of above 30 per cent. Support For Administrative Bodies <1 investment at a level that can be funded during

53 HELSINKI CITY STRATEGY 2017–2021 4. RESPONSIBLE MANAGEMENT OF FINANCES THE FOUNDATION OF A PROSPEROUS CITY 54 Investments Worth 774 Million Euros

Investments In 2018 (M€)

Buildings 218,4

Streets And Trac Lanes 138,8

Land acquisition, Pre-construction And Other Fixed Assets 93,8 Basic Acquisition Of Movable Property 71,2

Other 53,1 Helsinki takes its own responsibility for the city’s competitiveness, housing policy balancing public finances, and sees to an goals and transport system. Decisions Parks And Sports Areas 16,9 improvement in the city’s total productivity. regarding when the most important new area The needs of a growing city and changing cost developments are to be built will be made HKL 177,6 levels will be taken into account when scaling during the strategy period. Other Municipally-owned total operational expenditure. This will be done Companies In Total 4,1 0 50 100 150 200 250 particularly concerning basic services as they The level of renovation investment in the city’s are the ones that growth raises the costs service facilities will be raised in accordance for most directly. The enhanced functionality with the Real Estate Strategy so as to ensure Investments In 2012 – 2027 (M€) enabled by the recent organizational reform the usefulness of an efficient facility network. will be harnessed to cover – with a 0.5 per The focuses are on the safety and healthiness cent annual rise in productivity – a part of the of facilities. Investments necessitated by 800 increase in operational expenditure caused indoor air problems will not result in rises in

700 by population growth. Total productivity will rents charged for facilities. be improved by investing in management 600 and leadership and in good cooperation with The city pursues responsible HR policy and

500 staff, whilst also ensuring the quality of public invests in good leadership. Helsinki will not Helsinki Energy services. The competitiveness of services will dismiss permanent staff for financial or And Port Of Helsinki 400 Municipally-owned be secured by modernizing them. Helsinki production-related reasons. When the health, Companies 300 strives to reach the average unit cost levels of social services and regional government other large cities. reform comes to effect, the assumption is 200 Investments Of that some staff from the city’s administration The Incorporated Companies 100 Investments are guided by effectiveness and and support services, too, will be transferred correct timing. The level of investment is set to the county authorities to an extent 0 Other Investments 2012 2013 2014 2015 2016 2017 BDG 2019 2020 2021 2022 2023 2024 2025 2026 2027 so as to ensure the investments required by corresponding to duties transferred. 2018

55 HELSINKI CITY STRATEGY 2017–2021 4. RESPONSIBLE MANAGEMENT OF FINANCES THE FOUNDATION OF A PROSPEROUS CITY 56 5. Helsinki Strengthens And Diversifies Its Promotion Of Interests

57 HELSINKI CITY STRATEGY 2017–2021 1. THE MOST FUNCTIONAL CITY IN THE WORLD 58 Photo: Mikael Ahlfors

5. Helsinki Strengthens And Diversifies Its Promotion Of Interests

Global competition increasingly means widens the mental gap vis-à-vis the rest of in Finland, too, and urban policy is vital for concept together with the State and the tourist competition between cities and city regions Finland. There is a growing need to increase the wellbeing of the whole country. Helsinki industry. The Twin City concept with Estonian rather than between states. Urbanization mutual understanding and soften harmful consolidates its own interest in Finland, forwards capital Tallinn is continued, cooperation with as a global megatrend continues. Helsinki’s tensions between various parts of Finland. the creation of a modern urban policy agenda, the rest of Scandinavia is promoted and urban predicted strong growth highlights the role of and ever more actively creates partnerships with relations to Russian cities are strengthened. Finland’s only metropolis as a guarantee for The city strives to raise public awareness of the rest of the Helsinki Metropolitan Area and the wellbeing of the whole country. The State’s the special character of the country’s only with other big cities in Finland. To be of even more use to the favourable responsibility for Helsinki grows, as does metropolis. development of the whole country, Helsinki Helsinki’s responsibility for the whole country. Helsinki will strengthen its international raises its own ambition level at comparisons Success for Helsinki activities with a special focus on digitalization between leading cities in the world. The Helsinki will be increasingly different from is in the interest of and on combating climate change – two city selects a few serious international the rest of Finland. Helsinki becomes more Finland as a whole. factors that are among the strongest global benchmarks and rankings and follows them international and diversified at a faster pace change factors and that unite all leading cities systematically to try to improve its ranking. than the rest of the country. For example, Helsinki seeks to find the kind of functional today, and thus make for good profiling areas Helsinki is aware of its position as the shared housing forms and ideals, exercise and leisure and sustainable cooperation with the State in international relations. City diplomacy is capital of all Finnish citizens. To foster a sense habits and preferences are increasingly that compares with such cooperation in other harnessed for business interests in Asia, of belonging together, the capital increases its diverging. The spread of urban lifestyles European capitals. Aspects concerning growing particularly China. Helsinki prioritizes Beijing interaction with other parts of Finland. influences residents’ values and attitudes and city regions are relevant to other regions as a partner city and promotes the stopover

59 HELSINKI CITY STRATEGY 2017–2021 5. HELSINKI STRENGTHENS AND DIVERSIFIES ITS PROMOTION OF INTERESTS 60