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2019 Spring Newsletter

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2019 Spring Newsletter Sierra Seasons Spring 2019 www.qmresorts.com A note from the CEO To Our Valued Owners, This issue of Sierra Seasons is all about the upcoming entertainment in Northern Nevada in 2019. I remember the good ol’ days of Reno and Tahoe where the area would attract top name headliners all year long! The streets of Reno used to be packed with casinos and gamblers until the wee hours of the night. It is true that the Reno area is going through a renaissance period of redevelopment commonly referred to by locals as our “Renossance” period. Much has changed including many new opportunities for dining and recreation and Reno is becoming a “Foodie” heaven so bring your appetite and try some new restaurants on your next adventure! Reno is also become a haven for craft breweries and distilleries and it seems there is another one opening up every time you turn around! Check out the Verdi Local Distillery if you are looking for a nice spot to stop off the beaten path and sample some unique whiskies. If you are looking for something in town pop into the Revision Brewery tasting room in Sparks to sample some great local brews! Big things are happening in our area and I wanted to bring all of our owners into the know on the great things on the horizon. If you don’t know by now the Bourbon Street Casino a.k.a. the Silver Club (or if you’ve really been around a long time Karl’s) has been demolished and a large dirt lot now sits in its place. Marnell Gaming, the new owner of the Nugget casino in Sparks, is beginning construction of an 8,500 seat outdoor amphitheater! The amphitheater is slated for an opening date on June 15th just in time for the Toby Keith concert occurring on the same day! Grab your tickets now on the Nugget website and book your stay in one of your newly renovated suites at the Thunderbird Resort! There are some other headliners on their way to the stage including Hank Williams Jr., LeAnn Rimes, and Lady Antebellum so put those cowboy boots on and come check them out! This is just another great addition that will enhance all of the fantastic events that Reno/Sparks has to offer including the Best in the West Nugget Rib Cookoff, Hot August Nights, Street Vibrations and more! We have also included some other great events happening at the Harvey’s amphitheater in South Lake Tahoe, the Silver Legacy in Reno, and more! Book your reservations now as we are forecasting a very busy spring and summer season! We look forward to hosting you on your next trip! Happy Traveling! Larry Roberts, CEO QM Resorts PAGE 01 www.qmresorts.com Management’s Memo Spring is springing, the birds are chirping, and the Crocus flowers are blooming again here at Thunderbird Resort! We are getting ready, once again, for a very busy warm weather season! Every Spring I get motivated to come up with new and creative ideas for activities that will get our owners and guests enthused about their stay at “Our Home Away From Home”! We will be starting a new activity in addition to the other fun activities that we offer. Join us in our “Conversation Café” in the Thunderbird lounge on Monday mornings to learn more about local activities offered throughout the Reno/Tahoe area as well as here at Thunderbird Resort. We will offer coffee, tea, and pastries along with a warm Monday morning smile! Be sure to check the activities calendar when you arrive. Don’t forget our Sunday Family BBQ’s that will begin on Memorial Day weekend…always a great event!! We always celebrate the 4th of July with a special gathering in the courtyard at Thunderbird Resort before you head downtown for the fireworks on Victorian Avenue!! Also, I need to mention our Rock N’ Roll Show N’ Shine party featuring a local classic rock band that will get you pumped for all of the Hot August Night festivities!! We look forward to seeing you all soon! Peggy Tavener Activities Director QM Resorts Save the date! Here are just a few upcoming events DATES EVENTS to keep in mind. For additional activities and venues, please visit April 27th, 2019 Wild and Scenic Film Festival, South Lake Tahoe one of the websites listed below. April 13th – May 2019 Aces Baseball @ Greater Nevada Field Full schedule at http://www.milb.com/sched- ule/index.jsp?sid=t2310 For more events: https://www.visitrenotahoe.com/reno-tahoe/what- May 11th – 12th, 2019 Reno River Festival to-do/events Wednesday June 5, 2019 2020 Hot August Nights Booking Day – Phones https://www.gotahoenorth.com/events/ open at 8:00 am! http://tahoesouth.com/events/ June 7th – 8th, 2019 Street Vibrations Spring Rally June 20th – 29th, 2019 Reno Rodeo PAGE 02 www.qmresorts.com Club QM Owners… Check out the Club QM Owner Rental Program! No plans for No plans to Worried about traveling this Exchange your losing your year? week? time? Club QM’s Owner Rental program (ORP) is just what you’ve been looking for! With just a few simple steps we’ve made it easy for you to deposit your current year’s week into the Club QM Owner Rental Program and put your time to work for you! The Rental Program is available through the QM Resorts Reservations team who are happy to help with all your reservation needs! Perks You have a dedicated Revenue & Reservations team, who are here to help with all your needs. Your week is listed on QM Resorts website, 500 OTA retail partners, and on the Global Distribution System (GDS) which is available to any of the thousands of Subscribed Travel Agents worldwide. Renting your week is a great way to supplement the cost of your maintenance fee. Your week can be returned to you when requested (in writing) prior to the start of your listed week Important items to keep in mind Visit www.qmresorts.com and download the Rental Agreement and W9. Submit forms to [email protected], fax to 775.355.4081, or mail to 515 Nichols Blvd. Sparks, NV 89431. The QM Resorts Reservations Department must receive your completed Rental Agreement & W9 form before your time can be placed into the Owner Rental Program. Once your paperwork has been received and processed we will contact you via phone or email with any questions and to finalize your entry into the program. Only your CURRENT YEARS’ time and the TOP TIER of your time can be entered into the program. Your listed interval may be listed in increments (one or two nights) or in full, depending on availability, but you will always be paid out for a full week. Once your selected month has ended, a check is mailed approximately 90-120 days after the last day of your rental month. YOUR ACCOUNT MUST BE IN GOOD STANDING. HOA ASSESSMENTS, DUES, & MAINTENANCE FEE MUST BE CURRENT. Any nights during your listed week that are not rented cannot be carried over or used at a later date. FAQ’s What are the fees associated with the owner rental program? QM Resorts Owner Rental Program currently deducts the following fees from the collected revenue before processing payment: housekeeping fee, credit card fee, resort fee, vendor commission, and tax. How are rental rates calculated for the owner rental program? Rental rates vary depending on such variables as resort quality, location, season, suite size and day of week. Additionally, other variables including holidays, special events, and market demand determine competitive rates for the resorts participating in the program including standard discounts to help with movement of rental nights. Why can’t I put more than one week into the owner rental program? We rent the week that you are deeded to. Owner Rental Program Tiers: Platinum 1 week @ a QM Signature Resort Gold 1 week in a 2 bedroom Silver 1 week in a 1 bedroom Bronze 1 week in a studio PAGE 03 www.qmresorts.com Reservation Booking Tips & Tricks SAVE THE DATE! Hot August Nights (HAN) is a very popular booking period for our owners and we would like to outline some helpful tips to make sure you reserve the dates you want! HAN 2020 booking date will be Wednesday June 5, 2019 Reservations will only be taken via phone by calling (800) 821-4912. Phone lines will open at 8:00am Limited to one reservation per owner account Use Time: Tahoe Chaparral - 1yr in advance Thunderbird - 1yr in advance from beginning of season as listed on use calendar North Lake Lodges - 2yrs in advance Ridge Sierra & North Lake Villas 1. Gold/Silver/Bronze - 10mo in advance beginning on the 15th of each month 2. Platinum - 11mo in advance beginning on the 15th of each month Bonus Time: Thunderbird – 30 days in advance Ridge Sierra & North Lake Villas – 14 days in advance North Lake Lodges – 21 days advance Tahoe Chaparral – 60 days advance w/a three night minimum or Club QM bonus time as little as one day at a time. Exchanges: Exchange requests can be put in up to 1 year in advance for Direct & II Direct Exchange 1. Exchange Values a) Unit sizes based upon availability determined by exchange resort b) Time is calculated once resort confirms unit size Platinum GOLD SILVER Up to BRONZE 4 weeks Up to 3 weeks Up to 2 weeks Up to 1 week 2. Exchange fees are not charged until request has been confirmed Interval International 1.
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