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渗ѫմ߆ԇࢽি (86-898)950717 Ћিͧ86-898ͨ950717 ۪ͧ86-898ͨ95339-3آ渗ޞش24*7 ઌॕࢽি (86-898)95339ޞشࢁਡ24 渗✑Щୂৠ֭ ffp.hnair.com ৠॻ www.hnair.comސࢁԧਡॱؒ ѫմЋऀҒঔ [email protected]آ ӯ澝ਸ਼֢澝ࡣ֢澝ࣰ࣏澝ם֢澝۞ڴ澝ޞଠऀйԖ࣏ӯ澝ࡁӯ ઌॕࢽিޞشࠬࡳ 澝ਾҺבࣶ ॠގׅ澝ਿڱکߋ֣֧ͫܞଠऀй ઌॕࢽিޞشގҐৢ Ԛ֪םՃԆܳךѰךூ澝吤Ԇւ澝ண֣澝֧Ѿ澝בଠऀйࡦ ઌॕࢽিޞشԘ২
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C
M
Y Contact us
CM Fortune Wings Club Membership Hotline:(86-898)950717 (in China) MY Hainan Airlines Sales Hotline: (86-898)95339 CY Website of FFP: ffp.hnair.com
CMY Hainan Airlines Official Website: www.hnair.com Elite Member E-mail: [email protected] K Hainan Airlines Sales Hotline for Europe: 0080087689999 (Available for Hungary, Belgium, Germany, Italy, Great Britain, France, The Netherlands, Spain and Switzerland) Hainan Airlines Sales Hotline for Russian Federation. & Kazakhstan: 810800-8768-9999 (Available for Alma-ata、 St.Petersburg、Moscow) Hainan Airlines Sales Hotline for N.A.: 312-374-3700(Available all U.S. and Canada) Please Log in to Hainan Airlines Official Website www.hnair.com to contact our domestic sales departments. Please Log in to Hainan Airlines Official Website www.hainanairlines.com to contact our overseas sales departments. 渗✑Щୂ ѫմ۴ӆآ The Fortune Wings Club Elite Member Handbook 微信Wechat 海南航空APP二维码 金鹏移动网站 金鹏俱乐部FWC 微信公众号二维码 渗✑Щୂ ѫմ۴ӆآ The Fortune Wings Club Elite Member Handbook ѫմآ㦞ङس
ѫմ͠آ哛ԟОࢁਡ渗✑Щୂۓૌ॓ٷङݵܴЊԼ࣊ڪޘײ▲ࢁਡثۓશ۟͠ױۓ
י॥ӣԋ澝ѩүઌॕЊҘ੭澝ҲોՊՃଞॕ澝ௌיஔдՕљцՉௌۓ ѫմآҁО
߆ԇآઁٯঈਣ۪ҸԇਣқߑչҘߑঈףҲો੧㬮ௌ љՃ֨۱߄ࢁਡପਡֽ١ߑ֫цՉ
ԗߓۅԪঈЗآଐՕцՉҲોԟਣߑѫ澝॥ӣଥݵ澝ؔࠀ࢞Ԉম॥澝ଟъՄͫי
ך٫ߛۓѫմЋцङѩۙՃ߆ԇӄؠ٥߈؉ਈোآદূѐۓОرѫմ۴ӆآञ澞ߎ
ৈۨࡋଓङ߅Մ͠ۓ٥߈ЊڶҎӯ澞۩ћੱ
ѫմ۴ӆ澞آՇݹङѠѾ࣍ߎڪՈїљرࣿݼޙ ߃ٶߎ۴ӆ
渗✑Щୂ
C Dear Elite Member,
M In recognition of your continued loyalty in the Fortune Wings Club,congratulations on becom- Y ing one of our “elites” – a Elite member of Hainan Airlines Fortune Wings Club! CM As a Elite member, in addition to benefits that our general members enjoy, you are also MY eligible for exclusive Elite privileges including bonus points, priority reservations and waitlist,
CY free transaction fees for certain ticket changes or refunds, an extra baggage allowance as well as First Class or Business Class check-in and boarding services in all of our cities. CMY Furthermore, with your Elite member card, you will also be able to take advantage of various K benefits and offers from our merchant partners. To make your experience with us more convenient, this Elite handbook provides more detailed information regarding the exclusive privileges and services designed just for you. We are committed to serve you better.
th This handbook is effective from 5IZ , 2020. It replaces any previously issued Fortune Wings Member Handbooks.
The Fortune Wings Club 渗✑Щୂ ѫմ۴ӆآ The Fortune Wings Club Elite Member Handbook Contents ڣऩ
P 渗✑ЩୂѫմӰ P 渗✑ЩୂՠҁѪѴѽ 05 Fortune Wings Club Elite Membership status 24 Meet Our Partners
ѫմߓञ▲ઃ੮ P 概ݕॐآP 渗✑Щୂ 11 Exclusive Benefits and Services 26 General Information C
M P Y ࠪଌःԄࢁਡ৻դҒऀԪ Invitation to apply for Hainan Airlines Co-branded Credit Cards CM
MY 23
CY
CMY
K 渗✑Щୂ ѫմ۴ӆآ 金鹏俱乐部会员级别 The Fortune Wings Club Elite Member Handbook Fortune Wings Club Elite Membership Status
गԪ Ԫ ୣԪ ੧Ԫ Platinum Card Gold Card Silver Card Select Card
ॐيԪ߽ Elite cards
C କЗ߃ӄ within the following 12 months
M ԟ߶ӕ 10Ѕؔ॥ӣ۪ 5Ѕؔ॥ӣ۪ 3Ѕؔ॥ӣ۪ 5000ؔ॥ӣ۪ Y status 80Зؔਡ࠼ 40Зؔਡ࠼ 20Зؔਡ࠼ 4Зؔਡ࠼ Achievement 100,000 Status 50,000 Status 30,000 Status 5,000 Status CM Standard Qualifying Points Qualifying Points Qualifying Points Qualifying Points (SQPs) or 80 Status (SQPs) or 40 (SQPs) or 20 (SQPs) or 4 Status MY Qualifying Status Qualifying Status Qualifying Qualifying Segments(SQSs) Segments(SQSs) Segments(SQSs) Segments(SQSs) CY
CMY
K ࠩ߃߃ߍٶӱআиޙڢࠀ߄ݼߊ ԟآ Validity period of from the day when the card is issued until the following Elite Membership month of the second year
ࠀ߄ݼߊӄآ within the validity period of Elite membership
ґ߶ӕ 10Ѕؔ॥ӣ۪ 5Ѕؔ॥ӣ۪ 3Ѕؔ॥ӣ۪ 5000ؔ॥ӣ۪ Elite status 80Зؔਡ࠼ 40Зؔਡ࠼ 20Зؔਡ࠼ 4Зؔਡ࠼ Maintenance 100,000 Status 50,000 Status 30,000 Status 5,000 Status Standard Qualifying Points Qualifying Points Qualifying Points Qualifying Points (SQPs) or 80 Status (SQPs) or 40 Status (SQPs) or 20 Status (SQPs) or 4 Status Qualifying Qualifying Qualifying Qualifying Segments(SQSs) Segments(SQSs) Segments(SQSs) Segments(SQSs)
ࠩ߃ٶ߃ӱআиڢґեङ߄ݼߊ ؏ۨґङ Validity period of Elite from month Membership status is maintained until Membership after the following month of the second year maintainance 渗✑Щୂ ѫմ۴ӆآ The Fortune Wings Club Elite Member Handbook
ࡱਡॱ澝ਡॱ澝䯅渗ਡॱ澝ୃਡ 1澝Status Qualifying Points(SQPs) represent a percentage of the actual miles flown (includingמԢਡॱ澝ޏם澝ѫմङؔ॥ӣюܶѫմݟЫࢁԧਡॱ澝 applicable minimum mileage guarantees) based on Hainan Airlines, Grand China Air, Tianjin ގܞਡॱ澝ࠁߥਡॱ澝ୂਡॱ澝؍ॱ澝क़ٖਡॱ澝渗ਡॱ澝Ԙୂਡॱ澝Х௩ߋ௷ਡॱ澝 ,ࢃો॥ӣ۪ҿѕѠѾҏ Airlines, Hong Kong Airlines, Lucky Airlines, Capital Airlines, Fuzhou Airlines, Suparna AirlinesܬԆਡॱչ࣮ࢫࡳਡॱङਡࣰܷͫਡչਣѹঈઋङؔ॥ӣͫЉԕ ,୦ԋ॥ӣ澞 Guangxi Beibu Gulf Airlines, Urumqi Air, AIR CHANGAN, Air Guilin, West Air,Alaska Airlines Virgin Australia and the booking code purchased. Award points or any other pr omotional bonus .澝ѫմङؔਡ࠼юஒՕম॥ؔ॥ӣङЫߑ澞՟ਣѹম॥ؔਡ࠼߶ӕՀৰ՟ਡॱҸ՛॥ӣম॥߶ӕ੮澞 points is not included. SQPs are only used to determine membership status, not redemption
2澝Status Qualifying Segments(SQSs) are segments you earn on eligible purchased tickets forآߎы֨ࠀ߄ݼߊӄ҅ऀ澞ਲ਼֨ԟեۓОӕͫюஒޢࠀ߄ݼߊљؘ࣒Ԫ࣌ࡨآङۓ澝 ,澞बҼЋцѩۙЊ߆ԇ flights on Hainan Airlines, Grand China Air, Tianjin Airlines, Hong Kong Airlines, Lucky Airlinesځࠀ߄ݼߊӄؔ॥ӣ۪ؔਡ࠼ߌଇӱґ߶ӕͫөਘԈ੧ब Ԫ֮ЉਈцՉ澞 Capital Airlines, Fuzhou Airlines, Suparna Airlines，Guangxi Beibu Gulf Airlines，Urumqi Air andآӟॐ۪ߌ٫্ܡԪͫآѫմӟॐߎы߄ݼآ Alaska Airlines. For the standard number of SQSs accumulated, you may refer to the point-earn- .Ԅࣲԟ澞 ing standards chart of each airline companyۓОޞԪԟͫेґՃآ੧▲ࠩۼޙ澝渗✑Щୂ
ԟОगԪͫԪޙ߃ ٶ ѫմײङࠩ߃߃ߍ澞҆ٶਙআиޙڢԪ߄ݼߊީԟآङۓ5澝 C ߂З߃澞ͫޙ߃ ٶ ޙ߃ ٶ ߄ݼߊО
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CMY Иङؔ॥ӣ۪ؔਡ࠼ӟґۯԪ߄ݼߊӄͫૃآङۓѫմؔ॥ӣਡ࠼࢞Ԉম॥֨آ澝 K ԪѫմͫߎࠩԪ߄ݼߊӄম॥50Зؔײ߶ӕङୂӣͫՕљ࢞ԈઋҵЈЗґઋյߊ澞҆ ਡ࠼ͧԪґ߶ӕО40Зؔਡ࠼ͨͫґۨԅ澞ӟґ߶ӕङ10Зؔਡ࠼ઋҵЈ▲З ґઋյߊͫЈ▲յߊӇম॥10Зؔਡ࠼ՕґୣԪͫӇম॥Зؔਡ࠼ՕґԪͫӇ ম॥З70ؔਡ࠼ՕԟगԪ澞
澞ޑؘڔͫ࠳ޙ1߃1ٶ澝љЇ߶ӕਘ2016 渗✑Щୂ ѫմ۴ӆآ The Fortune Wings Club Elite Member Handbook
3澝The qualification validity of Elite cards (Platinum, Gold, Silver) is indicated on the actual card. Elite Cards must be used by the member personally within the card validity period only. To stay on your current membership tier, you need to have at least the minimum number of points or have made the necessary number of qualifying flights within the validity period of the Elite card. If this is not the case, your membership tier will be downgraded to corresponding level you have reached ( not step-down).Elite members must present a valid Elite card to enjoy the exclusive benefits stated on this page .
4澝Fortune Wings Club will process Elite card status upgrades daily to immediately confirm when a member reaches Elite Membership status.
5澝The validity period of Elite membership cards is from the Day the card is issued until the following month of the second year. For example: If in July 1, 2016 the member achieves the Platinum card status the validity of the card is from July 1, 2016 until August 2017. C
M 6澝Within the validity period of the Elite card, once the Status Qualifying Points(SQPs) or Status Y Qualifying Segments(SQSs) total reaches the status maintenance standard, Elite membership CM status will immediately be granted for the following period. For example: For Platinum Card
MY members, the validity period for the card is July 2016 to August 2017. When the member reaches
CY the status maintenance standard within the card validity period, they can receive Elite member
CMY status for the subsequent period. The validity period is from September 2017 to October 2018 and the card number does not change. K
7澝Elite member Status Qualifying Points(SQPs)/Status Qualifying Segments(SQSs) has a rolling accumulation. Within the validity period of the Elite card, once the Status Qualifying Points(SQPs) or Status Qualifying Segments(SQSs) exceeds the status maintenance standard in the PHPEHU·V points account, it can be rolled into the next status maintenance period. For example: For a Gold Card member, when 50 Status Qualifying Segments(SQSs) have been accumulated (Gold Card status maintenance standard is 40 base segments), status maintenance will be successful. The 10 Status Qualifying Segments(SQSs) that exceeded the status maintenance standard will be counted in the next status maintenance period. A further 10 Status Qualifying Segments(SQSs) in the following period can be used to achieve Silver Card status or a further 30 Status Qualifying Segments(SQSs) can be accumulated to achieve a Gold card.
8澝The above standards are formally implemented as of January 1, 2016. 渗✑Щୂ ѫմ۴ӆآ The Fortune Wings Club Elite Member Handbook 金鹏俱乐部贵宾会员权益一览表 Exclusive Benefits and Services
߆ԇঝӰ गԪ Ԫ ୣԪ ߆ԇঝӰ गԪ Ԫ ୣԪ Service Categories Platinum Card Gold Card Silver Card Service Categories Platinum Card Gold Card Silver Card
ঈࢃો॥ӣԋ ʚآ9' ௌӲʒ ॥ӣҫ ॥ӣҫ ॥ӣҫ ▲ ▲ Status bonus points1 8MB# 6UOTts 8MB# 6UOTts 8MB#6UOTts AS Board Room (Award method: Fare) ߆ԇʛحږঈࢃો॥ӣԋ ▲ ਡӲʒ % % % Reserved guiding service Status bonus points1 (Award method: Distance) ࠒପଳ؍Дਣ ѩүҘ੭ʓ First/ Business Class ▲ ▲ ▲ ʚ ʚ ʚ Priority Waitlisting Security channel ѩүґஞࡺਣ ଓߑѹݢ૱ଟߑ ޞش ਡࣰӹ ޞشѹʔ 24 ਡࣰӹ48ڇҶџॕ C 24 hours before the ▲ ▲ Preferentially guarantee 48 hours before the flights departure Long-distance Shuttle full price seats of flights departure Bus Service Economy Class M Ћিʕ ʚ ʚ ઋ୍ӲਡিҸ㧎 ઋ୍ӲਡিҸ㧎 ઋ୍ӲਡিҸ㧎آޞش24*7 Y 7*24 hour Elite Ҳો੧㬮ௌ ۪ઋўӲਡিў ۪ઋўӲਡিў ۪ઋўӲਡিўי߂ѩүtop priority ѩүpriority ʚ ௌ Member line 30 kg for weight 30 kg for weight 20 kg for weight CM Extra Free Baggage concept route or 1 concept route or 1 concept route or 1 Ҳોԟਣߑѫʖ Allowance item for piece item for piece item for piece MY Opportunity for free ▲ ▲ ▲ concept route concept route concept route upgrading CY іોؚॕҲોଞॕ ѩү੧㬮 ▲ ▲ ▲ CMY ЊՊʗ Priority Baggage Free refunds and changes ʚ ʚ ʚ K for paid passenger tickets ѩүखߑ ▲ ▲ ▲ ѮԋߑॕҲોՊʘ Priority Boarding Free changes for Fortune ʚ ʚ ʚ Classic Award ڭؚޓਡࣰ߆ԇ цՉҸԇਣٯЉ࠳ ѫմқߑ߱Ֆآ渗 ߎыцऀӰ Дਣқߑ߱Ֆ Irregular flight services Enjoy business-class passenger treatment Check-in counter for Check-in counter Personal FORTUNE WINGS ʙ of first/ business class қߑ benefits Elite member ߑЇҘ Check in On-board Personal √ √ ▲ ݠ٫գ੧३ыմ Welcome 2 դ 1 դ Travel two one ֢எ֢ӄପऀ companion(s)ʙ ҲોԟਣӴ 5 Free Upgrade ڙ 1ێѫմѧآ渗 ԟґ Coupon used forێߎыцऀӰ Дਣѧ Lounges for one Personal Lounges of first/ ▲ ԋ both International FORTUNE WINGS and Domestic آ benefits ʙ business class ʙ Bonus for Elite member upgrading Flightsێѧ Elite and ݠ٫գ੧३ыմ ֢ӄҲો lounges 2 դ 1 դ maintaining ڙ 1 ڙ 2 ڙ Travel ԟਣӴ 5 2 two one status companion(s)ʙ Free domestic two two one upgrade coupon .澝ࠁߥਡॱ-:澝ୂਡॱ64 ਡॱ؍澝
渗✑Щୂ ѫմ۴ӆآ The Fortune Wings Club Elite Member Handbook
ঈࢃો॥ӣڱঈੂآଐՕљ߿݇ͫי߆ԇঝӰ गԪ Ԫ ୣԪ 澝गԪ澝Ԫ澝ୣԪѫմஔцՉׂॅࢃો॥ӣԋ ࡱਡॱGS澝䯅渗ਡॱמԢਡॱ)N澝ޏםѫմЫֱࢁԧਡॱHU澝آͫޙ߃ ٶ Service Categories Platinum Card Gold Card Silver Card ԋ澞 .澝 ਡॱ؍澝Х௩ߋ௷ਡॱ;7澝 L澝ୃਡॱJ*澝क़ٖਡॱFU澝ԘୂਡॱGX澝渗ਡॱY ௌӲͧՠࠀࢃોௌͨцՉঈࢃો॥ӣԋͫӀѽ݇҉ͫޞࠁߥਡॱ-:澝ୂਡॱ64ङਡࣰ
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૯ѡͧगԪͫԪͫୣԪͨङ௭ԪܴԪыЉцՉঈࢃો॥ӣԋ澞 Ԫآଟ ୣԪڙ▲ Presentation of Elite One Silver Card ОगԪ澝Ԫ澝ୣԪͫबգӰѫپӑͫҘ੭ѩүிەҘ੭बգਣѹङޞѫմգآդךMember Card 澝ӱ Ҙ੭ͺپிޞࣁݕӟࡌङܷرմҘ੭बգਣѹͫ ࡱਡॱGS澝ୃਡॱJD澝क़ٖਡॱמL澝 Ԣਡॱ)4澝䯅渗ਡॱޏם澝ݟЫࢁԧਡॱH;澝 .ͨ澝ࠁߥਡॱͧ-:ͨ澝 ਡॱͧ؍澝ԘୂਡॱGX澝Х௩ߋ௷ਡॱU7澝 ࠀ࢞Ԉ߄ݼ FU澝渗ਡॱYؔ Validity of classification ʚ ʚ ʚ ୂਡॱͧ64ͨխ֢ӄԕߑՃࢁਡљЇ՟ۨմҸ՛їुһцਡࣰͫगԪѫմߎы֨ਡࣰӹ roll ѹ澞Ԫ澝ୣԪѫմߎыڇґચࡺਣҶџॕـЋিʕݕӟःબͫآխਚऄ渗✑Щୂޞش ѹ澞ڇґચࡺਣҶџॕـЋিʕݕӟःબͫآխਚऄ渗✑Щୂޞش C ֨ਡࣰӹ
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ОगԪѩүйԪѩүйୣԪ澞پ৻ѫմԄࣲԟਣͫԟਣѩүிܪיCMY for upgrading ѹͫ
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2澝 Ԣਡॱ)4澝䯅渗ਡॱޏם澝गԪ澝Ԫ澝ୣԪѫմߎы҅ऀࢃો॥ӣҳ݅ࢁԧਡॱ.;澝 ԟङٯબљؘஎջતОӕ澞ள࠳ͫޅӑ੧લەࡉ͵љЇӧ੮Иङߓञ渗✑Щୂ߄ߓ߿ؘ݇எ ͨ澝Ԙୂਡॱ->澝 ࡱਡॱ-9澝ਡॱ.>澝ୃਡॱ0*澝क़ٖਡॱ,;澝渗ਡॱͧ?מ ܡԪͫآѫմӟॐߎы߄ݼآфսݺঌઁؔОӕ澞ЋцѩۙЊ߆ԇځѫմߓञљबآ Ќܵਡॱ܈.ͨ澝ࠁߥਡॱͧ-:ͨ澝ୂਡॱͧ64ؘͨஎ ਡॱͧ؍Х௩ߋ௷ਡॱ;7澝 ߑ Ԫ֮ЉਈцՉ澞Їଚюஒ渗✑ЩୂۨմਡॱҸ՛ԣઑପਡֽ١آӟॐ۪ߌ٫্ їुङ֢ӄ澝֢எਡࣰѮԋߑॕ۪ԋԟਣͧխ֢ӄ澝֢எԕߑՃљЇ՟ۨմҸ՛їुһц ङۨմਡ߄ݼߑॕ澞ޙڢЌӟॐߎыٷͫ֫ ਡॱͧ+?ͨ澝ࢫࡳ࣮ਡॱͧ<'ͨչڴԆਡॱͧ'9ͨ澝ݕտގܞՠҁѪѴיਡࣰͨՃ 渗✑ЩୂސӑЈՕݕ҈થ߆ԇͫӀѽબЈەӧ੮ИɰОՕݕ҈થ߆ԇͫ͊О֨ߚўҪકङ ܑѩۙ澞 ࣏ਡॱͧ:6ͨङԋߑॕцՉਡࣰӹҲોՊͫ੧ԪѫմцՉਡࣰӹՊੌ ѫմߓञપޢ澞 Њޞ੧ͫબՃۼԪ՚ͫਲ਼Խӟॕ֪ߌܷઁؔآݕ҈߄ݼޞՊ৻Խӟॕ֪੧ԄࣲͫՊ 澞ѮԋߑॕՃԋԟਣङદূҳ݅ઁөՃଞݷઁөબ߲ஃ॥ӣҳ݅ீऽ澞ޢѫմ߆ԇࢽি৻પ 渗✑Щୂ 16 The Fortune Wings Club Elite Member Handbook
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