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An Orientation Guide for New Or Transferring IOM Staff Members

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An Orientation Guide for New Or Transferring IOM Staff Members ME TO THE CO IO EL M W Orientation Guide IN E D M UC AM TION PROGR An orientation guide for new or transferring IOM staff members This Orientation Guide is designed to be a dynamic and informative document that will be updated at regular intervals. This document provides an overview of the policies and procedures applicable at the International Organization for Migration (IOM) and reflects the IOM statutory texts at the time of writing; however, the Guide is not meant to replace the existing body of IOM regulations, rules and instructions. In case of any conflict between this Guide and the regulations, rules and instructions, the latter prevail. IOM is committed to the principle that humane and orderly migration benefits migrants and society. As an intergovernmental organization, IOM acts with its partners in the international community to assist in meeting the operational challenges of migration, advance understanding of migration issues, encourage social and economic development through migration, and uphold the human dignity and well-being of migrants. Publisher: International Organization for Migration 17 route des Morillons P.O. Box 17 1211 Geneva 19 Switzerland Tel.: +41 22 717 91 11 Fax: +41 22 798 61 50 Email: [email protected] Website: www.iom.int © 2018 International Organization for Migration (IOM) All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of the publisher. 26_18 WELCOME TO THE IOM Orientation Guide An orientation guide for new or transferring IOM staff members This document presents an overview of the work of the International Organization for Migration (IOM), for new or transferring staff members. We wish you a successful and fruitful journey in the global lead agency on migration. WELCOME TO THE IOM ORIENTATION GUIDE WELCOME INTRODUCTION Dear colleague, Welcome aboard! Congratulations on your appointment with the International Organization for Migration (IOM), the UN Migration Agency. I am delighted that you have decided to join the Organization, and I thank you in advance for the important contribution that you will make to the services we provide to migrants and to our Member States. This Orientation Guide will give you a broad overview of your working environment and introduce you to the Organization and to some of the key staff members with whom you will interact in the course of your duties. We hope this package will be helpful as you settle into your position. The Organization is committed fully to assisting you in every appropriate way in your work, and we wish you a fulfilling and rewarding career with IOM! Sincerely, Mr António Vitorino Director General1 1 On 29 June 2018, the member states of IOM, the United Nations Migration Agency, elected Portugal’s António Vitorino as the International Organization for Migration’s next Director General. For more information, please visit: https://intranetportal/Pages/HQ_ODG.aspx iii WELCOME TO THE IOM ORIENTATION GUIDE WELCOME INTRODUCTION Dear colleague, Hello and welcome to the International Organization for Migration! I would like to personally thank you for being part of our team and for contributing to our global efforts to manage migration for the benefit of all. You are joining the Organization at a moment when the management of migration has become one of the most important economic, social, political, human and humanitarian matters. I am confident that the versatility, dynamism and excellent work environment that characterize the Organization will continue to motivate you during your time with IOM. We also firmly believe that it is the rich diversity of our staff – genders, backgrounds, cultures and ethnicities – that makes us an exceptional organization. I expect you to safeguard these commitments to a professional work environment and staff diversity by carefully following the requirements as stated in the IOM Standards of Conduct, and the specific instructions and training courses that will be provided to you as part of the Induction Programme. v WELCOME TO THE IOM ORIENTATION GUIDE I have no doubt that you will encounter new experiences and challenges on a regular basis. How to rise to the occasion and work together to meet the complex needs of today’s migrants is the great success story of IOM staff members. Innovative solutions and purposeful development are the keys to the future success of IOM. So what does this mean for you? We are counting on you to bring forward your ideas, experience and knowledge to help shape the way in which IOM staff work and think. I wish you great success in your new assignment! Ambassador Laura Thompson Deputy Director General2 2 Ambassador Laura Thompson was re-elected as Deputy Director General of the International Organization for Migration (IOM) on 19 June 2014 by the Organization’s Council of Member States for a second five-year term. Ambassador Thompson started her tenure as IOM Deputy Director General on 1 September 2009. For more information please visit: https://intranetportal/Pages/HQ_ODG_ DDG.aspx vi WELCOME TO THE IOM ORIENTATION GUIDE TABLE OF CONTENTS Welcome Introduction............................................................................................... iii Acknowledgements .................................................................................................... x Introduction ............................................................................................................... xi 1 STARTING YOUR IOM JOURNEY 1.1. Welcome to IOM ...................................................................................3 1.2. Your First 100 Days with IOM ................................................................4 Preparing to Take Your Assignment ....................................................4 2 LEARNING: PRE-ARRIVAL Administrative Actions ....................................................................................9 Mandatory Training .......................................................................................12 Advice ............................................................................................................12 Tools ..............................................................................................................13 Learn about IOM ............................................................................................13 2.1. IOM in Brief .........................................................................................15 IOM Mission Statement ....................................................................15 IOM History ......................................................................................16 Organizational Structure ...................................................................18 IOM Constitution and the Basics of the Governing Bodies ...............25 Strategic Orientation ........................................................................27 Frequently Used Acronyms ...............................................................36 2.2. IOM Areas of Work ..............................................................................37 Areas of Work by Department ..........................................................37 Projects .............................................................................................38 Donors and Projectization ................................................................38 Resources and Financial Management .............................................39 2.3. IOM Partners .......................................................................................40 Academia ..........................................................................................40 Beneficiaries .....................................................................................40 Civil Society Organizations ................................................................41 Member States and Government Organizations ..............................41 Private Sector ...................................................................................42 United Nations Agencies ..................................................................42 USA for IOM ......................................................................................42 2.4. Conditions of Service ...........................................................................43 Employment Conditions and Staff Requirements .............................43 Conditions of Service: Staff Members in the General Service Category, including National Officers ............................................51 Conditions of Service: Staff Members in the International Professional Category ..................................................................52 vii WELCOME TO THE IOM ORIENTATION GUIDE Social Security ..................................................................................53 Separation and Termination ............................................................56 Working in a Hardship Duty Station .................................................56 Work–Life Balance ............................................................................57 Confidentiality ..................................................................................57 2.5. A Healthy Workplace ...........................................................................58 Staff Health .......................................................................................58
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