Quarter 4: 1 October to 31 December, 2019
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Just Sign Here
Just sign here.... A review of Victorian retail energy contract terms and conditions Consumer Action Law Centre Level 7, 459 Little Collins St Melbourne VIC 3000 May 2011 Acknowledgement Consumer Action would like to express its appreciation to the Consumer Utilities Advocacy Centre for funding this project. 1 Contents About Consumer Acton Law Centre .................................................................................. 3 List of abbreviations ........................................................................................................... 5 Executive Summary ............................................................................................................ 6 Summary of recommendations .......................................................................................... 6 Introduction ......................................................................................................................... 8 Methodology........................................................................................................................ 9 Regulation of Retail Energy Contracts in Victoria .......................................................... 12 Electricity Industry Act 2000 and the Gas Industry Act 2001 ......................................... 12 Energy Retail Code (ERC) ................................................................................................ 13 General consumer protection laws - Fair Trading Act and Trade Practices Act (now Australian Consumer Law) .............................................................................................. -
F O R Im M E D Ia T E R E L E A
Article No. 8115 Available on www.roymorgan.com Link to Roy Morgan Profiles Friday, 30 August 2019 Powershop still number one in electricity satisfaction, despite losing spark in recent months Powershop has won the Roy Morgan Electricity Provider of the Month Award with a customer satisfaction rating of 78% for July 2019. Powershop has now won the past seven monthly awards, remaining unbeaten in 2019. Powershop’s customer satisfaction rating of 78% was followed by Lumo Energy (71%), Simply Energy (70%), Click Energy (70%), Red Energy (70%) and Alinta Energy (70%). E These are the latest findings from the Roy Morgan Single Source survey derived from in-depth face-to- face interviews with 1,000 Australians each week and over 50,000 each year. Powershop managed to maintain its number one position in customer satisfaction, despite it recording the largest decline in ratings of any leading provider, falling from 87% in January 2019, to 78% (-9%) as of July 2019. Over the same period, Lumo Energy, Simply Energy and Click Energy all fell by 4%, Red Energy remained steady, and Alinta Energy increased its rating by 1%. Although Powershop remains well clear of its competitors, if its consistent downtrend in ratings continues for the next few months, we may well see another electricity provider take the lead in customer satisfaction. The Roy Morgan Customer Satisfaction Awards highlight the winners but this is only the tip of the iceberg. Roy Morgan tracks customer satisfaction, engagement, loyalty, advocacy and NPS across a wide range of industries and brands. This data can be analysed by month for your brand and importantly your competitive set. -
Victorian Energy Prices July 2017
Victorian Energy Prices July 2017 An update report on the Victorian Tarif-Tracking Project Disclaimer The energy offers, tariffs and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report and the workbooks, they are suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. The St Vincent de Paul Society and Alviss Consulting Pty Ltd do not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented. If you would like to obtain information about energy offers available to you as a customer, go to the Victorian Government’s website www.switchon.vic.gov.au or contact the energy retailers directly. Victorian Energy Prices July 2017 An update report on the Victorian Tariff-Tracking Project May Mauseth Johnston, September 2017 Alviss Consulting Pty Ltd © St Vincent de Paul Society and Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the St Vincent de Paul Society. -
2020 Shell in Australia Modern Slavery Statement
DocuSign Envelope ID: D3E27182-0A3B-4D38-A884-F3C2C5F0C272 JOINT MODERN SLAVERY STATEMENT UNDER THE MODERN SLAVERY ACT 2018 (CTH) FOR THE REPORTING PERIOD 1 JANUARY 2020 TO 31 DECEMBER 2020 Shell Energy Holdings Australia Limited has prepared this modern slavery statement in consultation with each of the following reporting entities, and is published by the following reporting entities in compliance with the Modern Slavery Act 2018 (Cth) (No. 153, 2018) (“Modern Slavery Act”):- 1) Shell Energy Holdings Australia Limited (“SEHAL”); 2) QGC Upstream Investments Pty Ltd (“QGC Upstream”); 3) QGC Midstream Investments Pty Ltd (“QGC Midstream”); and 4) ERM Power Limited (“ERM Power”), (collectively “Shell”, “our” or “we”)i Note on ERM Power: At the time this statement’s publication, ERM Power Limited will have been re- named to Shell Energy Operations Pty Ltd. However, as this statement pertains to ERM Power Limited’s structure, operations and supply chain from 1 January 2020 to 31 December 2020, we have maintained the previous entity name of ERM Power Limited for this statement. In addition, as ERM Power’s integration into Shell is ongoing, we have noted throughout this statement where ERM Power’s approach or processes differ from that of Shell. Finally, at the time this statement’s publication, ERM Power’s policies, for which links are listed under the “ERM Power” sub-heading in “Our values, policies & approach to human rights”, will be decommissioned; however would be available upon request as ERM has adopted the equivalent Shell policies. Introduction Shell is opposed to all forms of modern slavery. Such exploitation is against Shell’s commitment to respect human rights as set out in the Universal Declaration of Human Rights and the International Labour Organization 1998 Declaration of the Fundamental Principles of Rights at Work. -
Clean Energy Fact Sheet We All Want Affordable, Reliable and Clean Energy So We Can Enjoy a Good Quality of Life
Clean Energy fact sheet We all want affordable, reliable and clean energy so we can enjoy a good quality of life. This fact sheet sets out how we’re leading a transition from fossil fuels to cleaner forms of energy. Background Minimising or, where we can, avoiding financial EnergyAustralia is one of the country’s biggest hardship is part of the challenge as we transition generators of power from fossil fuels. Each to cleaner generation. We need to do this while preserving the reliability of supply. +800 MW year we produce around 20 million tonnes Rights to of greenhouse gases, mostly carbon dioxide Our approach involves supporting the renewable energy or CO₂, from burning coal and gas to supply development of clean energy while helping our electricity to our 2.4 million accounts across customers manage their own consumption so eastern Australia. they use less energy. Because when they do For around a century, coal-fired power plants that, they generate fewer emissions and they ~$3B have provided Australians with reliable and save money. Long term affordable power and supported jobs and renewable Supporting renewable energy agreements economic development. The world is changing with fossil fuel generation being replaced by Right now, EnergyAustralia has the rights to lower emissions technologies. more than 800 MW worth of renewable energy, combining solar and wind farm power purchase The way we generate, deliver and use energy agreements, and we half-own the Cathedral 7.5% has to change. As a big emitter of carbon, it’s Rocks wind farm. Of large-scale up to us to lead the transition to cleaner energy wind and solar in a way that maintains that same reliable and project in the NEM affordable access to energy for everyone. -
Infigen Energy Annual Report 2018
Annual Report 2019. Infigen Energy Image: Capital Wind Farm, NSW Front page: Run With The Wind, Woodlawn Wind Farm, NSW Contents. 4 About Infigen Energy 7 2019 Highlights 9 Safety 11 Chairman & Managing Director’s Report Directors’ Report 16 Operating & Financial Review 31 Sustainability Highlights 34 Corporate Structure 35 Directors 38 Executive Directors & Management Team 40 Remuneration Report 54 Other Disclosures 56 Auditor’s Independence Declaration 57 Financial Report 91 Directors’ Declaration 92 Auditor’s Report Additional Information 9 Investor Information 8 10 Glossary 1 10 4 Corporate Directory Infigen Energy Limited ACN 105 051 616 Infigen Energy Trust ARSN 116 244 118 Registered office Level 17, 56 Pitt Street Sydney NSW 2000 Australia +61 2 8031 9900 www.infigenenergy.com 2 Our Strategy. We generate and source renewable energy. We add value by firming. We provide customers with reliable clean energy. 3 About Infigen Energy. Infigen is leading Australia’s transition to a clean energy future. Infigen generates and sources renewable energy, increases the value of intermittent renewables by firming, and provides customers with clean, reliable and competitively priced energy solutions. Infigen generates renewable energy from its owned wind farms in New South Wales (NSW), South Australia (SA) and Western Australia (WA). Infigen also sources renewable energy from third party renewable projects under its ‘Capital Lite’ strategy. Infigen increases the value of intermittent renewables by firming them from the Smithfield Open Cycle Gas Turbine facility in Western Sydney, NSW, and its 25MW/52MWh Battery at Lake Bonney, SA, where commercial operations are expected to commence in H1FY20. Infigen’s energy retailing licences are held in the National Electricity Market (NEM) regions of Queensland, New South Wales (including the Australian Capital Territory), Victoria and South Australia. -
BUILDING STRONGER COMMUNITIES Wind's Growing
BUILDING STRONGER COMMUNITIES Wind’s Growing Role in Regional Australia 1 This report has been compiled from research and interviews in respect of select wind farm projects in Australia. Opinions expressed are those of the author. Estimates where given are based on evidence available procured through research and interviews.To the best of our knowledge, the information contained herein is accurate and reliable as of the date PHOTO (COVER): of publication; however, we do not assume any liability whatsoever for Pouring a concrete turbine the accuracy and completeness of the above information. footing. © Sapphire Wind Farm. This report does not purport to give nor contain any advice, including PHOTO (ABOVE): Local farmers discuss wind legal or fnancial advice and is not a substitute for advice, and no person farm projects in NSW Southern may rely on this report without the express consent of the author. Tablelands. © AWA. 2 BUILDING STRONGER COMMUNITIES Wind’s Growing Role in Regional Australia CONTENTS Executive Summary 2 Wind Delivers New Benefits for Regional Australia 4 Sharing Community Benefits 6 Community Enhancement Funds 8 Addressing Community Needs Through Community Enhancement Funds 11 Additional Benefts Beyond Community Enhancement Funds 15 Community Initiated Wind Farms 16 Community Co-ownership and Co-investment Models 19 Payments to Host Landholders 20 Payments to Neighbours 23 Doing Business 24 Local Jobs and Investment 25 Contributions to Councils 26 Appendix A – Community Enhancement Funds 29 Appendix B – Methodology 31 References -
Final Report
RELIABILITY PANEL Reliability Panel AEMC FINAL REPORT 2020 ANNUAL MARKET REVIEW PERFORMANCE REVIEW 20 MAY 2021 Reliability Panel AEMC Final report Final Report 20 May 2021 INQUIRIES Reliability Panel c/- Australian Energy Market Commission GPO Box 2603 Sydney NSW 2000 E [email protected] T (02) 8296 7800 Reference: REL0081 CITATION Reliability Panel, 2020 Annual Market Performance Review, Final report, 20 May 2021 ABOUT THE RELIABILITY PANEL The Panel is a specialist body established by the Australian Energy Market Commission (AEMC) in accordance with section 38 of the National Electricity Law and the National Electricity Rules. The Panel comprises industry and consumer representatives. It is responsible for monitoring, reviewing and reporting on reliability, security and safety on the national electricity system, and advising the AEMC in respect of such matters. This work is copyright. The Copyright Act 1968 permits fair dealing for study, research, news reporting, criticism and review. Selected passages, tables or diagrams may be reproduced for such purposes provided acknowledgement of the source is included. Reliability Panel AEMC Final report Final Report 20 May 2021 RELIABILITY PANEL MEMBERS Charles Popple (Chairman), Chairman and AEMC Commissioner Stephen Clark, Marinus Link Project Director, TasNetworks Kathy Danaher, Chief Financial Officer and Executive Director, Sun Metals Craig Memery, Director - Energy + Water Consumer's Advocacy Program, PIAC Ken Harper, Group Manager Operational Support, AEMO Keith Robertson, General Manager Regulatory Policy, Origin Energy Ken Woolley, Executive Director Merchant Energy, Alinta Energy John Titchen, Managing Director, Goldwind Australia David Salisbury, Executive Manager Engineering, Essential Energy Reliability Panel AEMC Final report Final Report 20 May 2021 FOREWORD I am pleased to present this report setting out the findings of the Reliability Panel's (Panel) annual review of market performance, for the period 2019-20. -
Loddon Mallee Renewable Energy Roadmap
Loddon Mallee Region Renewable Energy Roadmap Loddon Mallee Renewable Energy Roadmap Foreword On behalf of the Victorian Government, I am pleased to present the Victorian Regional Renewable Energy Roadmaps. As we transition to cleaner energy with new opportunities for jobs and greater security of supply, we are looking to empower communities, accelerate renewable energy and build a more sustainable and prosperous state. Victoria is leading the way to meet the challenges of climate change by enshrining our Victorian Renewable Energy Targets (VRET) into law: 25 per cent by 2020, rising to 40 per cent by 2025 and 50 per cent by 2030. Achieving the 2030 target is expected to boost the Victorian economy by $5.8 billion - driving metro, regional and rural industry and supply chain development. It will create around 4,000 full time jobs a year and cut power costs. It will also give the renewable energy sector the confidence it needs to invest in renewable projects and help Victorians take control of their energy needs. Communities across Barwon South West, Gippsland, Grampians and Loddon Mallee have been involved in discussions to help define how Victoria transitions to a renewable energy economy. These Roadmaps articulate our regional communities’ vision for a renewable energy future, identify opportunities to attract investment and better understand their community’s engagement and capacity to transition to renewable energy. Each Roadmap has developed individual regional renewable energy strategies to provide intelligence to business, industry and communities seeking to establish or expand new energy technology development, manufacturing or renewable energy generation in Victoria. The scale of change will be significant, but so will the opportunities. -
ERM Power's Neerabup
PROSPECTUS for the offer of 57,142,858 Shares at $1.75 per Share in ERM Power For personal use only Global Co-ordinator Joint Lead Managers ERMERR M POWERPOWEPOWP OWE R PROSPECTUSPROSPEOSP CTUCTUSTU 1 Important Information Offer Information. Proportionate consolidation is not consistent with Australian The Offer contained in this Prospectus is an invitation to acquire fully Accounting Standards as set out in Sections 1.2 and 8.2. paid ordinary shares in ERM Power Limited (‘ERM Power’ or the All fi nancial amounts contained in this Prospectus are expressed in ‘Company’) (‘Shares’). Australian currency unless otherwise stated. Any discrepancies between Lodgement and listing totals and sums and components in tables and fi gures contained in this This Prospectus is dated 17 November 2010 and a copy was lodged with Prospectus are due to rounding. ASIC on that date. No Shares will be issued on the basis of this Prospectus Disclaimer after the date that is 13 months after 17 November 2010. No person is authorised to give any information or to make any ERM Power will, within seven days after the date of this Prospectus, apply representation in connection with the Offer which is not contained in this to ASX for admission to the offi cial list of ASX and quotation of Shares on Prospectus. Any information not so contained may not be relied upon ASX. Neither ASIC nor ASX takes any responsibility for the contents of this as having been authorised by ERM Power, the Joint Lead Managers or Prospectus or the merits of the investment to which this Prospectus relates. -
Renewable Energy Across Queensland's Regions
Renewable Energy across Queensland’s Regions July 2018 Enlightening environmental markets Green Energy Markets Pty Ltd ABN 92 127 062 864 2 Domville Avenue Hawthorn VIC 3122 Australia T +61 3 9805 0777 F +61 3 9815 1066 [email protected] greenmarkets.com.au Part of the Green Energy Group Green Energy Markets 1 Contents 1 Introduction ........................................................................................................................6 2 Overview of Renewable Energy across Queensland .....................................................8 2.1 Large-scale projects ..................................................................................................................... 9 2.2 Rooftop solar photovoltaics ........................................................................................................ 13 2.3 Batteries-Energy Storage ........................................................................................................... 16 2.4 The renewable energy resource ................................................................................................. 18 2.5 Transmission .............................................................................................................................. 26 3 The renewable energy supply chain ............................................................................. 31 3.1 Construction activity .................................................................................................................... 31 3.2 Equipment manufacture -
ERM Power Limited Notes to the Financial Statements for the HALF YEAR ENDED 31 DECEMBER 2016
Thursday, 23 February 2017 RESULTS FOR ANNOUNCEMENT TO THE MARKET Please find attached the following documents relating to ERM Power’s results for the six months ended 31 December 2016: 1. Appendix 4D 2. Half Year Financial Report including Management Discussion and Analysis and Directors’ Report Phil Davis Group General Counsel & Company Secretary ERM Power Limited About ERM Power ERM Power is an Australian energy company operating electricity sales, generation and energy solutions businesses. The Company has grown to become the second largest electricity provider to commercial businesses and industrials in Australia by load, with operations in every state and the Australian Capital Territory. A growing range of energy solutions products and services are being delivered, including lighting and energy efficiency software and data analytics, to the Company’s existing and new customer base. ERM Power also sells electricity in several markets in the United States. The Company operates 497 megawatts of low emission, gas-fired peaking power stations in Western Australia and Queensland. www.ermpower.com.au Appendix 4D ERM Power Limited ABN 28 122 259 223 Results for announcement to the market for the half year ended 31 December 2016 Notification in Accordance with Listing Rule 4.2A.3 (The amount and percentage changes are in relation to the previous corresponding period) 1. Results for the half year 1H 2017 1H 2016 $'000 $'000 1.1. Revenue from ordinary activities: 1.1.1 Revenue from ordinary continuing activities: ERM Power Limited and controlled entities up 5% to 1,340,505 1,282,471 1.2. Profit from ordinary continuing activities: 1.2.1.