2015 Annual Report July 1, 2014 - June 30, 2015 2 Volunteers of America of Indiana

Executive Message

Board of Directors We are pleased to present the 2015 (as of June 2015) Annual Report for Volunteers of America of Indiana. The report details the agency’s accomplishments over the William Raihl Laurie K. Vane last fiscal year Indiana. Through the President/CEO Board Vice Chair Volunteers of America Director of services we provide and the support of Indiana Government Affairs from our donors, we were able to Offer Vectren Corporation, Hope, Restore Dignity and Transform Dr. Deborah W. Indianapolis Balogh Lives. Board Chair Amanda J. Meko Executive Vice Treasurer/Secretary President & Provost Partner, Director of Last fiscal year we renewed our University of Assurance Services CARF accreditation, increased Indianapolis Greenwalt CPAs revenue by $3 million, increased the number of Veteran families we serve in Indiana by 128 percent, obtained management of an apartment Carole J. Veatch Jessica Whelan Vice President & Associate complex for individuals with Manager Bingham Greenbaum, developmental disabilities, started Treasury Management Doll LLP Sales a new workforce development The National Bank of Hector Vazquez program for homeless Veterans in Indianapolis Intesa Consulting Fort Wayne, and obtained a two year Allen W. Pearcy Adam Benoit grant to start a mentoring program Software Assurance for individuals reentering the Development Clifton Larson Allen community from jail or prison. Manager LLP Defender Director Bradley A. Wood All this was made possible thanks to Julie W​hitsett CPA Account Manager your continued support; and with that Community Volunteer Tricor Automotive Group support our history of service will Charles T. Hiltunen, III continue far into the future. Government Affairs Rex Collins, CPA Lobbyist Senior Manager The Third House Somerset CPA Advocacy Group, LLC Lisa A. Waite B. R. Lane Marketing Director Chief of Staff JCC Indianapolis Deborah Balogh, Board Chair City of Gary

William Raihl, President/CEO 2015 Annual Report 3

Mission Statement & History

Volunteers of America of Indiana is a faith-based organization that provides life-changing services to enhance the physical, emotional, spiritual, and intellectual needs of individuals by providing counseling, rehabilitation, job placement, and residential services. We serve individuals transitioning from the correctional system, the elderly, Veterans, and those dealing with chronic addiction and mental illness.

Volunteers of America was founded in 1896 by social reformers Ballington and Maud Booth. They envisioned a movement dedicated to “reaching and uplifting” the American people.

The Booths pledged to “go wherever we are needed, and do whatever comes to hand.” That declaration continues to guide Volunteers of America of Indiana’s outreach efforts today, to Offer Hope, Restore Dignity and Transform Lives. 4 Volunteers of America of Indiana

Veteran Services

Transitional Housing Brandon Hall in Indianapolis, and The Richard Lugar Safe Haven and Liberty Landing in Fort Wayne provide homeless Veterans with shelter and services to help them gain employment and stable housing through case management and workforce development programs.

Supportive Services for Veteran Families (SSVF) SSVF’s primary purpose is to promote housing stability among very low-income Veteran families who are homeless or at risk of becoming homeless. It provides intensive case management to assist participants to obtain VA and community benefi ts.

CDBG - Workforce Development This brand new program provides workforce development services for homeless Veterans in Fort Wayne. It encourages participants to invest in a career rather than a job.

Accomplishments during FY 15

674 previously homeless Veterans gained stable housing with help from our services.

There was a 128% increase in the number of Veterans served: from 389 in 2014 to 890 in 2015.

Of the Veterans who completed the transitional housing program at Brandon Hall, 88% gained stable housing and 87% left with employment and/or entitlements. 2015 Annual Report 5

“This could be a legitimate springboard to get me into something stable. If I don’t find a job out of here then that’s my own fault. It’s a good program with good opportunities. VOA offers hope, no doubt.”

– Lester Army Veteran Resident of Brandon Hall 6 Volunteers of America of Indiana

Reentry Services

Family Reunifi cation The Healing Families and Look Up and Hope programs offer services to families who have been affected by parental incarceration.

Workforce Development Individuals with criminal histories in central Indiana can access services to fi nd employment and job training through STRIVE Indy.

Work-Release Facilities Theodora House and Brandon Hall are two work-release facilities in Indianapolis. Hope Hall is a work-release facility for men and women in Evansville. All three provide case management to ensure a smooth transition for clients.

Second Chance Mentoring This brand new program uses volunteers as mentors to help people successfully reenter their communities after incarceration.

Accomplishments during FY 2015

557 supervised visits at Theodora House provided a chance for parents to see their children.

76% of program participants strongly agreed that the Healing Families program helped them gain skills to improve relationships with their children and/or grandchildren.

This year 125 people earned vocation certifi cations compared to last year when 71 people earned vocation certifi cations through our workforce development program. 2015 Annual Report 7

“The staff helped me get all of my legal “It would have been extremely hard documents and sign up certification to go from work-release to out on classes. Now I have two jobs. I’m not my own if I didn’t have Rachel [her gonna allow prison to define the rest mentor] behind me.” – Kristi of my life.” – John

“Wyatt, my grandson, was the “Volunteers of America has embraced biggest thing on my mind, and the me in my good times and my bad staff helped me get back with him. times, and they’ve never let me That’s the main thing that kept me down. They welcomed me with open out of prison.” – Teresa arms.” – Max 8 Volunteers of America of Indiana

Behavioral Health Services

Volunteers of America of Indiana recognizes that many people who are homeless or incarcerated are in need of holistic treatment, as a result, clinical services are provided for clients of Volunteers of America of Indiana.

There is a behavioral health clinic located at Theodora House in Indianapolis. Clients of this clinic include people who are already involved with VOAIN as well as anyone in the community with qualifying insurance. There is also a treatment counselor at Hope Hall in Evansville who provides services.

Staff treat a wide variety of issues including anxiety, depression, trauma and abuse-related issues, family problems, relationship troubles, parenting, substance abuse, and grief. For more information visit www.voain.org/behavioral-health.

Accomplishments during FY 2015

408 people received individual and/or group counseling.

of women said in an anonymous survey that the 100% behavioral health counselors did an excellent job of showing genuine, individual care.

Renewed CARF (Commission on Accreditation for Rehabilitation Facilities) accreditation. 2015 Annual Report 9

“Volunteers of America of Indiana helped me change my perspective. Getting out of my hard situation wasn’t a cake walk, but I arrived at it daily.”

– Qourtney Former resident of Theodora House Current Second Chance Mentor 10 Volunteers of America of Indiana

Housing

Senior Housing Gardens on Carolina in Gary and Brownstone Manor in Terre Haute provide subsidized housing to low income individuals ages 62 and over. Both offer the chance for seniors to live among a community of their peers. On-site maintenance and management services are provided.

Housing for Persons with Disabilities Tremont Terrace in Indianapolis provides independent living to individuals with physical or developmental disabilities. Residents have access to on-site case management services provided by a local mental health agency.

Accomplishments during FY 2015

108 seniors in Gary and Terre Haute were able to fi nd independent, affordable housing in a welcoming environment.

25 individuals in Indianapolis with developmental disabilities were able to live independently with access to supportive services.

The manager of Brownstone Manor received a national award for her outstanding service to the senior residents. 2015 Annual Report 11

“Moving to Gardens on Carolina has definitely improved my quality of life. Living in a place where I don’t have to worry about my safety, finances, or the repairs for my house have made things much easier than they would have been otherwise.”

– Harriett Resident of Gardens on Carolina 12 Volunteers of America of Indiana

Volunteer & Support Corporate groups, high school groups, church groups, AmeriCorps VISTA members, interns and individuals gave their time and talents during the fiscal year of 2015 to serve the clients of Volunteers of America of Indiana. They provided dinners, donated food baskets, participated in bible studies, talked and made crafts together with clients, hosted holiday parties, provided workshops, and coordinated behavioral health services. 414 volunteers gave 10,979 hours of service.

This fiscal year, thanks to the support of many individuals,donor support increased by approximately $215,000. This increase helped VOAIN to extend services to more Hoosiers in vulnerable populations across the state and to achieve our mission to “Offer Hope, Restore Dignity, and Transform Lives”.

Visit www.voain.org/donate for more information on how you can help.

Foundation Support

Maurer Family Foundation, Impact Fund of the Central Indiana Ruth Lilly Center on Inc. The Home Depot Community Foundation Philanthropy Learning by Silicon Valley Community Foundation Ruth Lilly Philanthropic Giving Foundation Community Crime Foundation The Benevity Community Prevention Program Fund

Church Support

Independent Missions Progressive Community St John’s United Church of Southeastern Church of Life Journey Church Church (Gary) Christ (Evansville) God (Indianapolis) (Indianapolis) Good Shepherd United Methodist Church 2015 Annual Report 13

Organization & Group Support

13 Associates, LLC CBS/EcoMedia Golden Corral Pop Weaver Popcorn Accredo City County Charity Group Gregory & Appel Insurance St. Francis Hospital Resource American Legion Posts Columbia Street West Half Price Books Center Auxiliary Juniors Dollar General Hobarts Sales & Service Summit City Snacks Amvets Riders Group Post Exelis Jyothi Corporation Fort The Flag Store 84, Inc. Express Alterations Wayne Tinbels, Inc. BF Goodrich Fazoli’s Komets Kuarters United Way of Central Bicycle Garage Indy For Goodness Cakes Lt Gen Timothy Maude Indiana Blue Jacket Fort Wayne Blue Star Assembly Veterans Affairs Northern Blue Star Mothers Mothers Marriott Hotels (Fort Wayne) Indiana Canterbury Green Fort Wayne Police The Military Family Research VFW Posts Apartment Department Institute at Purdue University Zeta Phi Beta Sorority, Inc. Casa’s Restaurants Food Not Bombs Papa Johns Pizza

Individual Donors Mr. Jose Abrell Mr. Darrell Bratt Mrs. Diantha V. DeGraw Ms. Marilyn George Mr. Chris Airriess Mr. Stephen S. Brockmann Biljana Delevich Corienne Gettum Philbert Akers James Brown Mrs. Ruth Dempsey Mr. Larry Gillard Mrs. Robert M. Akers Keith Brown Ms. Ann Densmore Ms. Mattie L. Giple Marylee Allen Frederick Butler Mr. Joseph M. Desarla Ms. Penny J Givan Ms. Diana C. Anderson Ms. Noelle Butler Mrs. Joan Dodd Mrs. Martha Graham Ms. Janice Anderson Mrs. Anna L. Caldwell Mr. John Doti Richard L. Grauel Ms. Helen Arnold Ms. Penelope J. Carduff Mr. Michael Doyle Ms. Deborah Green Marilyn Arnold Mr. Herbert Carney Mrs. Kenneth Dye Ms. Virginia Green Ms. Nancy S. Ashby Mr. David J. Carr Samuel Earley Mr. Harry Greenberg Ronald Ayris Mr. Russell Carter Mrs. Jeanne N. Eck Harold Greenwald Mrs. Donna Lee Badger Erin Caskey Mary Eckert Ms. Ingrid Gresley Amanda Baker Mr. Trent Ceules Mr. Louis Eckstein Marvin Grieger Mr. Randall Baker Mr. Clifford E Chandler & Mrs. Philip Ellert Mrs. Anna Griffing Deborah and Douglas Balogh Mrs. J Loesje Chandler Mr. Timothy P. Ellsworth Mr. Kenneth Hamilton Marlene Banton Rosalee Chandler Patricia Emmert Mr. Donald Handley Mrs. Melodie Barnett Robert Chaney Mr. Lawrence J. Endress Ruth Hardin Mr. William Batalis Lisa D Christen Jeanie Engle Mr. Raymond Harding Mr. Patrick Bates Mr. James Clark Mr. Morris Epler Mr. Scott L Hare Jean Batten Mrs. Wanda Clayton Ms. Marilyn Evans Mr. Oscar Harper William Batts Mr. John Clodfelder Ms. Judy Farris Mason Kevin Harrington Linda Baugh Virginia Cochran Dorothy Fields Mrs. Maxine Harris-Monroe Mr. R Beaty George Cody Mr. James Fies Ms. Margaret Harrow Mr. James Becker Mr. Philip D. Coffman Mr. Roy Fike Mr. Lloyd Harry Marilynn Bell Ms. Carol Colby Thomas Fischer Mr. Ronald Hatfield Jody Bennett Ms. Helen Colchin Mr. John Fisher Mrs. Judith Heck & Mr. Ms. Meredith Berg Mrs. Marjean S. Cole Phyllis Fletcher Andrew Heck Mrs. Ernest Bernhardt Rex Collins & Mrs. Linda J. Ms. Kim Foggs Mr. Gary Heisler & Coreen Inez Binder Collins Ms. Joan Ford L Spencer Mr. Larry Binnie Mr. Bill Conaway Mr. Richard Forsythe Ms. Dawn Hershberger Mr. Jason Birks Mrs. Karen Conner Mrs. Bernice Fraser Curt W. Hidde & Mrs. Kandi Mr. Phillip Bischoff Mr. Dexter H. Cooley & Mrs. Mr. Ike Frazier Kikelly Hidde Ms. Mary Bland Rosemary Cooley Rose Fresso Ms. Georgianna Hileman Ms. Patricia Bohlander Erwin Cooper Julie Freyberger Mr. Charlie Hiltunen Carol Bolton Daniel Corrigan Mr. Martin Friedman Mrs. Ramona C. Hittle Mr. Daniel Bourne Ruby Cotner Ms. Patricia Fry Mr. Gordon A. Hobbs Mr. Bruce Bowman Mrs. Elaine Cowen Ms. Trish Fry Ms. Mollie Hobbs Mr. Christopher A. Bowman Nick Cridlin Mr. Eddie Galloway Maryann Hodson Mrs. Miriam B. Bowman Mrs. Lynn Cromer Mr. and Mrs. Don I. Gard Mrs. Gloria J Hoevel & Mr. Ms. Mabel Braford Mary Dale Mr. Perry Garrett Roger Alan Hoevel Ms. Ruth E Bramlage Bharat Dave S Garzolini Mr. John Hogue Mr. Perry Brandt Taylor A Davis Mrs. Melissa Gee Mr. James Holler Mr. and Mrs. Billy G. Brant Mr. Thomas Deedrick Ms. Janet George Elizabeth N Hollonquest- 14 Volunteers of America of Indiana

McGinty Marjorie Lewis Joann Myers Esterine M Russell Mrs. Lois Hoover & Mr. Robert Lewis Mr. Daniel J. Nalin Mr. Jeffrey A Sanders & Mrs. William Hoover Ms. Irene Lincoln Ms. Thelma Neal Robin M Sanders Ronnie Hoover Mrs. Joy Lindauer Mr. Marcus Newell Richard E. Sarber Ms. Irma Hostetler Ms. Jane Linder Luanna Newkirk Mr. Murray Saunders Ms. Virginia Houchins Donald O Lining Mr. John Newsom Mr. Larry H. Schabath Ms. Linda Huff Harold Linnemeier Paul Newton Mr. James W. Schmitt Ms. Patricia E Hunt Ms. Janice Linville Mr. Sunder L Nix Mrs. Norma J. Schnabel Michael Hutchison Mr. Everett Loeb Ms. Carol Nolan Mrs. Dolores Schneider Wilbur Ingels Mrs. Irma Loft Edward O’Brien Mr. Thomas Schneider Mrs. Nancy Inui & Mr. Mrs. Michelle M Lovelady- Maurice C. O’Connor Ann Schnuelle Thomas S Inui Smith Mr. Robert J Ohlemiller & Mary Schram Mr. Jeffery S Jackson Mrs. William C. Lowery Mary Moore Mr. Bob Schulteti Mr. Robert Jamriska James Lukas Mr. Herbert M. Olshever Sven C. Schumacher & Virginia Jarrett Mrs. Marsha Lyon Ms. Nwamaka Theresa Shannon M. Schumacher Mr. James Jeffress Mr. Stephen Lytle Onochie Mr. Brian Schuman Mr. Edwin B. Johnson Mr. Frederick Mackel Julie Otto Ms. Amanda H Schumerth Gerald Johnson Mr. Gregory Mackley Ms. Rena Pall Dorothy Schwartz Miss Grace Johnson Kendal Mansfield Siglinde Palmerton Mrs. Pam Schwarz Patricia Johnson Deborah Marshall L. Bryant Parker Mrs. Sharon J. Scott Younger Johnson Mr. James Marshall Mr. Charles Parks Harry Seibert Ms. Dorothy Jones Rosalyn Martin Mr. David Paterson Ms. Marguerite Seifert Ms. Rosemary Jones Mr. James D. Matthews Mr. Kenneth D. Patterson Jerry Semler Mr. Benjamin A Jordan Ms. Vicki Mattingly Michael and Julie Perigo Mr. Charles Sene Mr. Richard H. Jordan Ms. Susan F. Maul Mr. Donald Persing Mr. Harold L. Shadday Julie Kamer Mrs. John McCallister Mr. Clifford Peten Mr. & Mrs. Ali Shahaj Mr. Gurbachan Kapoor Mr. Dean McClary Ms. Cindy Peters Ms. Shirley Sharan Ms. Joann Kehoe Thomas McCoy Ms. Alfreda Peterson John Sheats Children and Youth - $476,513 - 4.7% Mr. Ronald Keller Mr. Thomas McFadden Mr. H. Joseph Petro Mr. William Sigman Sarah Keller D McGrath Marilyn Petro Mr. David Simmons Mental Health - $368,645 - 3.6% Ms. Adele Kienzler Mrs. Ginny McHale Mr. Tom Petro Mr. Frederick Simmons MaryAnn Kinbaum Ms. Ann W. McIver Ms. Marcelle Pfenninger Thomas E. Simon Homeless Services - $2,917,873 - 28.5% Mr. Jerry Kirkman Ms. Jean McLean Ms. Rena Pickens Ms. Kathleen Smith Substance Abuse - $137,898 - 1.4% Mr. Gregory Klein Mr. Fred McNorton Ms. June Poland Kneina Smith Ms. Charlotte Kline Ms. Phyllis J. McNulty Mrs. Margo Powers Ms. Roberta A. Smith Correctional Services - $4,476,731 - 43.7% Mr. & Mrs. Ray Klinger Robert McTaggart Mr. Robert Preston Virginia R. Smith Mr. Edward R. Knapp & Mrs. Samantha Meadows Newell Pugh Mr. William J. Smith Management and General - $1,584,277 - 15.5% Judith A. Knapp Mrs. Cheryl Meeves Ms. Sara Pugh Naomi Snyder Mr. Myron Knies Amanda Meko & Samuel T. Mrs. Lillian Quinn Dr. Zbigniew W. Sobol Fundraising - $138,283 - 1.4% Lou Knoble Meko Ms. Joyce Radford Ms. Mary E. Solada Administrative Fees - $137,040 - 1.3% Ms. Brenda E. Knowles Mary Mentag Mr. William Raihl & Mrs. Rita Mrs. Betty Speed Mr. Russell Koch Michael P. Merkel & Mrs. Ann Raihl Miss Beverly Spivey Mrs. Debra Ann Koepke & Mr. M. Merkel Ms. Charlen Lee Rashleigh Mr. Charles E. Stanfield Randy Koepke Ms. Adrienne Merrill Mr. Phillip Raymore Rev. Ruth E. Starr Mr. Herman Koers Theresa Meyer Mary Rech Louann Steffan Mr. Raymond L. Konger Daniel J. Mikula Ms. Donna Reeder Ms. Barbara Stengel Mrs. Olga Kooreman Eddie Miller Mr. Ronald Reeve Thomas M. Sternal Mr. Donald J. Koors Ms. Linda Miller Mr. Thomas E. Reilly Mr. Donald Stevens Richard Krull Mr. Richard Miller Gerald Relyea Mr. Michael Steward Mr. Thomas S. Kusbel Mr. Wayne Miller Danuta Renk Dan Stewart Richard Kutchek Mr. Patrick Mills Ms. Jacqueline Reynolds Germaine Straub Mr. Michael S. Lamborne George W Milsap Mrs. Joyce Rice Mr. Darnell Sullivan Connie Landthaler Mr. Robert Mitchell Lois Rice Mrs. Marilyn Summers Mr. Jerry G. Langley Susan Montgomery Yolanda Rice Mr. Alan Swim Helen Lanier Ms. Jennifer M. Morgan Ms. Goldie Richards Mr. David C. Swinehart Mr. Paul J. Lauck Mrs. Marjorie Morris Mr. Warren A. Robbins Mr. Richard Sylvester Mrs. Sharon S. Lauer Mr. Stuart Morris Loretta Rodman Mr. Norman Szymanski James Lear Mr. James Moscato Mr. Charles Rogers Richard Tandy Ms. Jacqueline N Lee Mrs. Martha Mougeotte Mr. Stephen Rogers Ms. Marla Tasch & Mr. Mark Ms. Shalise E Lee Mr. David Mundy Robert W. Roller Tasch Mr. Richard Leguern Mr. Victor Munson Mr. David Rose & Mrs. K Mr. Dallas Taylor Mr. and Mrs. David Levine Ms. Frieda Murphy Celest Rose Mr. George K. Taylor Ms. Faith M. Levitt Mr. James W. Murphy Mrs. Margaret Rubick Mr. Samuel Taylor Angela Lewis Ms. Carol Myers Marlene Rumbach Mr. Roger Temam 2015 Annual Report 15

Mr. Vernon Thelen Ms. Edith Van Houten Mr. Carle Weber Elizabeth Wilkinson Mr. Ben Thomas Laurie Vane Mr. John Weber & Patsy Ramon Will Mr. Jeff Thompson Thomas L VanWormer Weber Ms. Janet Williams Mr. Andrew Thornton Karen Varma Phil Weck Pamela Williams Dr. Loren Tiede Mr. Lawrence J Vaughan Ms. Imari M Weeks Peggy Williams Ms. Kerrie Timberlake Mrs. Carole Veatch & Mr. John Mr. Ernest Welch Mrs. Ruthann L. Williams Ms. Jennifer Tipton Veatch Ms. Shirley J. Welch Christopher Williamson Mr. Nicholas J Todoran Mr. James Voight Ms. Frances Wells Mr. & Mrs. James Wilson Ms. Marjorie Toon Mrs. Edmund Voiz Ms. Josephine Welsh Wayne Witte Miguel Torrez Robert Wade Ms. Evelyn West Ms. Nina Wittwer Kathryn Trautvetter Ruth Wagner Mr. Jackson Wetzel Mr. Ralph W. Woehler Ms. Georganna Tresslar Mrs. Sally Wagner Jessica Whelan Mr. Bradley Wood Ms. Ann Trierweiler Mrs. Lisa A Waite Mr. Stanley Whippo Mr. Gregory A Wood & Mrs. Genarose Turner Mr. Gerald L. Walker Ms. Stephanie White Pamela S Wood Mrs. Norma Uffelman Mr. Robert Walker Ms. Phyllis Whitlow Ms. Joyce Wood Mrs. Beulah Ulmer Suzie Wallach & Ken Wallach Mrs. Julie Whitsett & Mr. Joe Stephanie Woodson Mr. Charles D. Underbrink Mr. William Walls Whitsett Ms. Carolyn Wright Ms. Jane Vadnal Ron Walton Alice Wiechert Mrs. Victor Yngve Mrs. Deb Valentine Ms. Latrice N Watson Ms. Carolyn Wiley Mr. Gerald L. Zehner

Operating Expenses $10,237,260

Children and Youth - $476,513 - 4.7% Mental Health - $368,645 - 3.6% Homeless Services - $2,917,873 - 28.5% Substance Abuse - $137,898 - 1.4% Correctional Services - $4,476,731 - 43.7% Management and General - $1,584,277 - 15.5% Fundraising - $138,283 - 1.4% Administrative Fees - $137,040 - 1.3%

Operating Revenue $10,717,587

Public Support - $896,240 - 8.4%

Government Fees and Grants - $9,355,317 - 87.3%

Program Service Fees - $397,509 - 3.7%

Investment Gains - $2,999 - 0.02%

Other Revenue - $65,522 - 0.6% Non-Profit Org. U.S. Postage PAID Indianapolis, IN 927 N Pennsylvania St Permit No. 2731 Indianapolis, IN 46204

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