Making the Difference
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You Are Viewing an Archived Copy from the New Jersey State Library Preserving Our Past, Enhancing Our Future Making the Difference Stacked (reversed out of black) ANNUAL REPORT 2010 You Are Viewing an Archived Copy from the New Jersey State Library New Hope-Lambertville Toll-Supported Bridge (front) Newcaption Hope-Lambertville to come Toll Bridge (rear) You Are Viewing an Archived Copy from the New Jersey State Library Contents A Message from the Executive Director 3 Staff 4 Commissioners 5 E-ZPass Improvements 6 Bridge & Facility Projects 10 Photo credits Scudder Falls Bridge Project 18 The Commission uses a variety of professional and amateur photographers from the Delaware River region as well as agency and contractor photographic Compact Authorized Investment Program 22 resources to publish its annual reports. Among the photographers and firms providing images Other 2010 Accomplishments 24 for this report are AECOM, Mario Burger, ETCC, Carol H. Feeley, Hill International, Leroy Kromis, Lawrence Ogden, Pocono Record, Dawin Rodriguez, Ron Saari, A Year to Remember 28 Ed Savaria, Andy Smith, Mike Straub, Cie Stroud, and Trumball Construction Management Services. Mission 30 Cover photo: Ed Savaria Inside front cover, centerfold, envelope: About the Commission 30 Lawrence Ogden Inside back cover: Ron Saari Statement of Assets 31 Back cover: Andy Smith Page 2: Mario Burger Traffic Counts 32 Page 20: Leroy Kromis Cover photo: Express E-ZPass/Open Road Tolling facility at modernized I-78 Toll Plaza. You Are Viewing an Archived Copy from the New Jersey State Library I-78 Toll Bridge You Are Viewing an Archived Copy from the New Jersey State Library A Message from the Executive Director The Delaware River Joint Toll Bridge Commission document the agency prepared for its we initiated in 2001. By year’s end, the ledger of recorded numerous achievements in 2010, I-95/Scudder Falls Bridge Improvement completed projects swelled beyond 90 with a improving customer service, strengthening Project, the largest capital initiative in the total value exceeding $400 million. accountability and enhancing performance. Commission’s history; Additional projects advanced in the planning The progress could be seen at toll plazas, at our ■ A new financial management software pipeline during the year. These included the most historic bridges, and in every facet of our system was implemented to improve Easton-Phillipsburg (Route 22) Toll Bridge which operations. The agency made a difference in the accountability and employee performance; underwent a comprehensive inspection for a following ways in 2010: 2013 rehabilitation project and the I-95/Scudder ■ The 126-year-old Calhoun Street ■ Open Road Tolling (Express E-ZPass) facilities Falls Bridge Improvement Project which had Toll-Supported Bridge—our oldest were constructed and opened at the archaeological work get underway on the New superstructure—and the Riegelsville Toll- Commission’s I-78 and Delaware Water Gap Jersey side of the river. Meanwhile, work zones Supported Bridge underwent comprehensive (I-80) Toll Bridges; and construction trailers were put in place for rehabilitations that garnered the praise of ambitious rehabilitation projects that would ■ Gates were removed from E-ZPass toll- motorists and historic preservationists alike; commence in early 2011 at the Upper Black collection lanes as the agency installed a new ■ A series of repairs and improvements were Eddy-Milford Toll-Supported Bridge and the Violation Enforcement System (VES) of high- carried out at the Washington Crossing Delaware Water Gap (I-80) Toll Bridge. resolution cameras and near-infrared lights Toll-Supported Bridge under a project that to identify and track toll violators; The theme for this annual report is “Making included the construction of a limited-access the Difference,” because that is precisely what ■ An E-ZPass Violation Processing Center was boat ramp that will allow local emergency we sought to achieve at every level of the brought online to facilitate the collection of agencies to significantly shorten river-rescue Commission during 2010. Please review this tolls and fees from toll scofflaws; response times; annual report and see how we are working ■ A permanent program was established to ■ And our Portland-Columbia Toll Bridge every day to improve our transportation increase capital project subcontracting facility was improved under a multi-faceted facilities and services to better meet the needs opportunities for minority- and women- project that included the construction of of the bistate region, our host communities, and owned businesses and other small a new salt storage facility for combatting our customers. companies; winter storms. ■ A two-day public hearing was conducted on The year 2010 ranks as the busiest to date in the Making the Difference the voluminous Environmental Assessment execution of the $1.2 billion capital program 3 You Are Viewing an Archived Copy from the New Jersey State Library Staff FRANK G. McCARTNEY YVONNE KUSHNER Executive Director Director of E-ZPass FRANK J. TOLOTTA PATRICK R. HERON Deputy Executive Director of Operations Director of Human Resources GEORGE G. ALEXANDRIDIS, P.E. MARY JANE HANSEN Chief Engineer Director of Information Technology SEAN P. McNEELEY FRANK L. BERUTA Chief Financial Officer Director of Plants and Facilities ARNOLD J. CONOLINE, JR. GLENN REIBMAN Chief Administrative Officer Director of Policy and Planning JOSEPH F. DONNELLY, JR. DAVID K. BURD Deputy Executive Director of Communications Director of Purchasing STEPHEN CATHCART JAMES P. STETTNER Comptroller Director of Security, Safety and Training RICHARD McCLELLAN FRANK L. BERUTA Director of Community Affairs District I Superintendent (Acting) JULIO A. GURIDY LENDELL JONES Director of Compact Authorized Investments District II Superintendent MATTHEW M. HARTIGAN BRYAN L. HILL Director of Electronic Security and Surveillance District III Superintendent Making the Difference 4 You Are Viewing an Archived Copy from the New Jersey State Library Commissioners The Delaware River Joint Toll Bridge Commission is governed by a board of 10 commissioners—five from each state. The New Jersey members are nominated by the Governor and confirmed by the state Senate for three-year terms; the Pennsylvania members are appointed by the Governor and serve at his pleasure. The Commissioners are not compensated for their service. New Jersey David R. DeGerolamo, Chairman Donald Hart William J. Hodas Yuki Moore Laurenti Harry Zikas, Jr. Pennsylvania Gaetan J. Alfano, Esq., Vice Chairman James L. Broughal, Esq., Secretary-Treasurer Bernard A. Griggs, Jr. Melissa Heller John Prevoznik, Esq. Front row, left to right: William J. Hodas, David R. DeGerolamo, Gaetan J. Alfano, James L. Broughal. Back row, left to right: Donald Hart, Harry Zikas, Jr., Melissa Heller, Yuki Moore Laurenti, Bernard A. Griggs, Jr., John Prevoznik. Making the Difference 5 You Are Viewing an Archived Copy from the New Jersey State Library Commission Delivers on Promise to Improve E-ZPass in 2010 he Commission’s electronic toll collection events such as Lambertville’s Shad Fest, Tefforts were enhanced in multiple the Lehigh Valley Chamber of Commerce’s ways during 2010 through the execution of Trade Fair, and Greater Pocono Chamber of several capital projects, a modest marketing Commerce’s Business Expo 2010. campaign, and the utilization of new venues The removal of toll gates in E-ZPass lanes to sign up E-ZPass customers. and the introduction of open-road-tolling These efforts moved the agency’s E-ZPass system Project—involved the installation of high-resolution facilities should continue to give cash-paying motorists to new levels of efficiency and performance, cameras, light sensors and near-infrared flashes to further motivation to join the E-ZPass program for the demonstrating how modern technologies can be identify and track toll violators. foreseeable future. successfully deployed to reduce traffic congestion and With the onset of gate removals and the start of air pollutants at toll-collection choke points. construction on the Express E-ZPass projects, the The year’s improvements included the removal of traffic Commission worked with its media consultant— control arms (gates) at all of the agency’s E-ZPass toll Bellevue Communications—to produce an advertising lanes, the completion of a two-lane Express E-ZPass campaign aimed at promoting the advantages of facility at the agency’s I-78 Toll Bridge, the preliminary E-ZPass ownership. This included the development of installation of a single Express E-ZPass lane at the television and radio commercials specifically tailored Delaware Water Gap (I-80) Toll Bridge, and the start-up for each of the agency’s three media markets. It also of an E-ZPass Violation Processing Center to identify, included print and Internet advertisements and the track down and charge toll scofflaws. The gate-removal development of a promotional brochure aimed at undertaking—the core element of the Commission’s encouraging more cash-paying motorists to sign up for Electronic Toll Collection System Enhancement E-ZPass accounts. Also during the year, the Commission expanded the variety of locations for its E-ZPass QuickStart program, which expedites the application process for motorists so they can acquire an E-ZPass account and drive away Making the Difference with an active toll transponder in as little as 10 minutes. All totaled, the Commission’s E-ZPass Department conducted E-ZPass sign-up sessions at 19 different locations in 2010. The sites were spread across the Commission’s river-region jurisdiction and included car washes, large shopping malls, and major regional 6 You Are Viewing an Archived Copy from the New Jersey State Library Express E-ZPass Facility Opens at I-78 Toll Plaza he advantages of E-ZPass toll paying rose The Commission designed the project to Texponentially in 2010 when the Commission address congestion at its I-78 Toll Bridge, opened its first Express E-ZPass/Open Road Tolling speed the flow of interstate commerce lanes on I-78 in Williams Township, Pa. between the states, and improve convenience for E-ZPass customers.