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The Park and Recreation Go to Maintenance Management School The Two-Year Certificate Program Fills quickly every year. Register NOW! January 25–29, 2009 Attend this course and you will learn • Maintenance and Operating • Supervising Maintenance • Maintenance Plan Objectives/Policies Personnel Development Projects • Planning/Organizing the • Maintenance and Operating • Grounds Maintenance Maintenance Program Problems • Maintenance of Vehicles • Elements of Park and • Facility and Structure and Equipment Recreation Maintenance Maintenance • Site Amenity Maintenance The Graduate Seminar An Advanced, Unique, and Powerful Program Designed for Graduates of What Others are Saying About Similar NC State the Maintenance Management School Programs at Oglebay January 25–29, 2009 Limited to 25 participants. “ The best part...is the network- ing of people in the career Wilson Lodge at Oglebay Resort and Conference Center field. The opportunity to Wheeling, West Virginia meet “like minded” people from around the country that work in parks & recreation is Co-sponsored by Hosted by inspiring. You will leave this National Recreation & Park Association course empowered and ready and North Carolina State University to share valuable ideas and Department of Parks, Recreation and tools with your organization.” Tourism Management and the Oglebay Resort and — John Oros, Conference Center Director of Operations & Natural Resources, Geauga Park District, Chardon, OH

RegisteR today! Registration is limited. Register on-line at Continuingeducation.ncsu.edu, Call 919.515.2261, or Fax 919.515.7614 . The Park and Recreation Maintenance Management School January 25–29, 2009 Why You Should Attend First Year Curriculum As a first year student you will The Maintenance Management School is a comprehen- become aware of effective profes- sive two-year professional development program espe- sional techniques of maintenance cially designed for park and recreation personnel. This management. Study is directed at the improvement of your profes- year the school will celebrate 37 years of service to the sional maintenance management park and recreation profession. practices. Attend and You’ll Learn About This intensive learning experience is especially tailored to the needs of park, recreation and conservation personnel • Maintenance and Operating who manage park and recreation maintenance programs. Objectives/Policies This program is conducted by the Department of Parks, History, principles, philosophy Recreation and Tourism Management and the Office of Professional Development at North Carolina State University • Planning/Organizing the and the National Recreation and Park Association (NRPA). Maintenance Program Maintenance in the total administra- tive structure; organizing the main- How to Earn Your Certificate tenance department; job planning; The program is divided into two phases—five days each maintenance work schedules and year for two years. Phases I and II are offered simultane- records; the maintenance manual; budget and cost analysis of mainte- ously. You must attend both phases to qualify for CEUs from nance North Carolina State University and to receive a certificate of successful completion from NC State. A graduate seminar • Elements of Park and with qualifying CEUs is also conducted during the program. Recreation Maintenance Grounds maintenance; erosion con- You have a maximum of three years between the comple- trol and soil compaction; lawn care tion of the first and second year curricula. Attendance is and maintenance of specialized turf required for all scheduled sessions and school activities for areas both first and second year students. • Supervising Maintenance At the end of each year, you will take an exam on the infor- Personnel mation presented. A minimum score of 60 for each phase is Employee motivation and ethics; the required for certification. supervisor as a trainer; employee evaluation; leadership and super- vision; discrimination and sexual The Robert E. Sternloff Scholarship harassment The Board of Regents awards scholarships to the highest scorers on the final examination at the end of both school • Maintenance and Operating years and for the highest grade accumulated in both Problems years. Scholarships are to be used for the second year Environmental health concerns; legal and Graduate School respectively and are for tuition only. liability aspects of maintenance prac- tices; site security The scholarships are in honor of Dr. Robert Sternloff’s contributions to the Maintenance Management School as its • Facility and Structure Director for over 25 years. Lodging, travel, meals, time away Maintenance from the job and other incidental costs must be arranged Construction materials, doors, win- by the recipients. dows, walls, floors, roofs; play area design and maintenance; facility and program accessibility Register Today! On-line at ContinuingEducation.ncsu.edu, Call 919.515.2261 or Fax your registration form to 919.515.7614 The Park and Recreation The Graduate Seminar January 25–29, 2009 January 25–29, 2009 • Identify and understand your com- Maintenance Management School An annual program available to munication style and how you inter- graduates of the Maintenance act with 15 other styles. Second Year Curriculum Management School. You will acquire a broader knowl- • Define your problem solving meth- edge of maintenance management The Graduate Seminar is offered od and determine where you may and further develop your specific in conjunction with the 2009 fall short. skills for effective operations. A Maintenance Management School. • Learn how creativity influences major part of the second year The Seminar is an intensive learn- your problem solving and why your course is devoted to the actual de- ing experience addressing a limited greatest strength is often your great- velopment of an effective mainte- number of current issues important est weakness. nance plan for your specified area. to professionals managing people and systems in a park and recreation • Network with a group of peers from Attend and You’ll Learn About environment. Emphasis is placed on across the nation and compare con- small group interaction to ensure an cerns/solutions. • Maintenance Plan experiential learning environment. Development Projects • Meet with the regents for a mainte- Your instructor is P. Morris West, a nance management field update. • Maintenance and Operating professional trainer, who has exper- • Evaluate your stress level and use Problems tise in organizational behavior and the training week to de-stress, Public relations; minimizing user development. detach, and discover which person- conflicts; risk management; com- puter applications in park main- Attend and You Will alities have a higher percentage of tenance; contract maintenance • Confirm your personality type and stress-related health issues. management; productivity analysis how it influences your management • Participate in a “non-rigid,” relaxed, style. • Grounds Maintenance hands-on training. Maintenance of shrubbery, trees, • Observe and process team dynam- park nursery; pesticides; herbicides; ics while participating in a live The Graduate Seminar is trail development and maintenance project. limited to 25 participants. • Maintenance of Vehicles and Equipment Equipment and fleet preventive With over maintenance 20,000 square feet of meet- • Supervision and Management ing and dining Personnel Oglebay Resort and space, the Safety and risk management; career conference development; public image and Conference Center facilities at customer service Wilson Lodge Once the summer estate of a wealthy offer flexibility, versatility, and the lat- • Site Amenity Maintenance industrialist, Oglebay is now 1,650 est technology, all in a safe and secure Fencing and fence maintenance; picturesque acres of year-round rec- setting. At Wilson Lodge there’s more signs and sign maintenance; stains, reational opportunities and excellent to do than sleep, meet, and eat! Browse paint and other surface coatings; overnight accommodations. Nestled through the Resort Shop, challenge a wood use and chemical preserva- in the hills surrounding Wheeling, WV, colleague to a game of billiards, take a tion of wood Oglebay is just 60 miles from Pittsburgh dip in the pool, work out in the fitness International Airport and features the center, visit the spa for a massage, or 212-room Wilson Lodge, 49 cottages, just relax in the jacuzzi. Oglebay has 72 holes of golf, fine and casual dining, hosted and conducted management seven specialty shops, stables, fish- schools for over 30 years for a variety ing, two museums, a zoo, and more. of professional associations, and it’s no The resort is home to several seasonal surprise that these groups, and individu- festivals, including the internationally als, return year after year. acclaimed Oglebay Winter Festival of Visit Oglebay on the web at Register Today! On-line at ContinuingEducation.ncsu.edu, Lights, which runs annually from No- www.oglebay-resort.com for complete Call 919.515.2261 or Fax your registration form to 919.515.7614 vember 1 through New Year’s. information. 2008– 2009 Board of Regents

Jack Duncan (Retired) Barbara Nugent Roy Wood, Trades Supervisor II Executive Director Director of Operations MNCPPC Raleigh Parks & Recreation Dept. Prince William Park Authority Upper Marlboro, MD Raleigh, NC Manassas, VA Liaison Harry Gross. (Chair) Randy H. Phillips Director of Leisure Services Park Administration Doug Dalby, CEO City of Dunedin Martin Co. Parks & Recreation Oglebay Park Dunedin, FL Stuart, FL Wheeling, WV Bill Hopkins (emeritus) Scott L. Robbins Staff The Villages, FL Chief of Parks Dr. Phil McKnelly Greg Kernan Cleveland Metroparks School Director Assistant Division Chief Fairview Park, OH Executive Director MNCPPC Bill E. Rosevear Nat’l. Assoc. of State Parks Directors Upper Marlboro, MD Park Operation Manager Raleigh, NC Steven J. Knauer, Park Director PA State Parks Scott Payne MetroParks York, PA Assistant School Director Tacoma, WA Wayne Schindler (Vice Chair) Raleigh Parks & Recreation Dept. Mark Lynch Park Superintendent Raleigh, NC Park Operations Manager Raleigh Parks & Recreation Dept. Gertha Heggie, CPP Martin County Parks & Rec Raleigh, NC Program Coordinator Stuart, FL Pamela Sloan, CPRP Office of Professional Development Jim Mickey, Commissioner City of Stockton Parks & Recreation NC State University Perry County Parks & Recreation Stockton, CA Raleigh, NC Somerset, OH

Registration Statement If you are a person with a disability these meals are also included in the and desire any assistive devices, price. All taxes are extra. The Thursday For maximum effectiveness, registra- services or other accommodations evening banquet is included in your tion will be accepted on a first-come, to participate in this activity, please tuition. first-served basis. As this school contact us at 919.515.2261 or typically fills to capacity by early Lodging reservation forms will be [email protected] November; registrants are encouraged immediately sent to you upon registra- to discuss accommodations at least to send their applications in early. A tion. Early arrivals (Friday or Saturday) two weeks prior to the school. check, purchase order, or credit card will be charged $143 single or double. number along with the registration Tuition Meals are not included for early form constitutes a registration. For arrivals. Tuition is $449 per person, annually. cancellations after December 1, 2008, Any questions regarding lodging This fee covers instruction, text, study 50% of the total fee will be retained. should be directed to Wilson Lodge at materials, a certificate of completion No refunds will be given for cancella- 304.243.4000. and social and banquet activities. The tions after January 1, 2009. However, tuition for the Graduate Seminar is Continuing Education Units (CEUs) substitutes may be made at any time. $449. After satisfactorily completing both Foreign registration fees must be paid Travel phases of the school, individuals will by an official bank check or money or- be awarded 4.8 CEUs. The Graduate Oglebay Park is located off Interstate der payable in U.S. dollars; no person- Seminar participants will earn 2.2 70, exit 2A. Shuttle service is available al or foreign checks will be accepted. CEUs after successful completion. For from the Greater Pittsburgh Airport. You will receive your confirmation via more information on CEUs and how Information regarding reservations e-mail. Depending on your Internet to obtain your record, please visit our for shuttle service ($60 each way) will service provider and/or your personal website: be provided upon receipt of school e-mail settings, e-mails from NC State ContinuingEducation.ncsu.edu. registration. University in regard to this registration Your Guarantee of Satisfaction process may be considered unsolic- Accommodations We realize how valuable your time ited and not be delivered to your in Participants will stay in Wilson Lodge: and money are and that you and your box. If you do not receive an e-mail $113 single, $143 premium single, $85 organization expect to get a return on confirmation from NC State Univer- double per person per night, Modified your investment. We promise that you sity, please check your spam file if American Plan, plus 12% tax. These will be completely satisfied with your you have one, or you may contact us rates include full country breakfast learning experience or we will make it at 919.515.2261 with any questions and luncheon buffets each day Mon- right—guaranteed! about your registration status. day through Thursday. Gratuities for Join These Agencies Who Have Sent Their Employees

Ackworth Parks & Recreation City of Grove City Columbus Parks & Recreation Liberty Township Strongville Recreation Complex Albany Park & Recreation Department City of Hamilton Department Look Memorial Park Suffolk County Parks Arlington County City of Hampton County of Loudoun Lorain County Metroparks Summit County Parks & Recreation Athens-Clarke County Department of City of Harrisburg Cranberry Township Lynchburg Division of Parks & Sylvania Recreation Corp. Leisure Services City of High Point Culpeper County Recreation The Pierce Cedar Creek Institute Baltimore County City of Hillsboro Cumberland County Macon County Conservation District Three Rivers Park District Bartlett Parks & Recreation City of Jacksonville Davy Crockett National Forest Mandarin Park District Toledo Metropolitan Park District Department City of Kannapolis DeKalb County Marshall County Schools Town of Alton Battle Creek Outdoor Education Delaware State Parks Martin County Parks & Recreation Center City of Kenosha Town of Apex City of Kettering Delhi Charter Township Maryland National Capital Park & Town of Aurora Beaufort County Planning Commission City of Kirkwood Department of the Army Town of Brookline Bedford County McHenry County Conservation District City of Lansing Doe River Gorge Town of Bethlehem Bermuda Parks Department Mecklenburg County City of Laredo Downers Grove Park District Town of Chapel Hill Berrien County Administrative Center Metro Beach Metropark City of La Vergne City of East Hampton Parks & Town of Clarkstown Bethlehem Township Recreation Metro Parks Summit County City of Lima Town of Colchester Blount City Parks & Recreation Elmhurst Park District Miamisburg Parks & Recreation City of Little Rock Parks & Recreation Town of Collierville Brandon Mississippi Parks & El Paso County Mill Creek Metroparks Recreation Department City of Lowell Town of East Hampton Escambia County Monmouth County Park System BREC City of Lynchburg Town of Elkin Fairfax County Park Authority Moraine State Park Briarcliff Manor Parks & Recreation City of Manassas Town of Essex Department Fauquier County Parks & Recreation Morris City Park Commission City of Marietta Town of Farmington Bridgeton Parks & Recreation FDEP/Florida Park Service Minneapolis Park & Recreation City of Mason Town of Fletcher Brookline Parks & Open Space First Landing State Park MNCPPC City of Miami Beach Town of Greenburgh Brunswick County Five Rivers Metro Parks Monmouth County Park System City of Milford Town of Leesburg Buck Creek State Park Florida State Parks Mt. Prospect Park District City of Mt. Pleasant Town of Mt. Pleasent Calvert County Parks & Recreation Forest Preserve District Muhlenberg Township City of Muscatine Town of Newcastle Campbell County Parks & Recreation Forsyth County Parks NASPD City of Myrtle Beach Town of Normal Canaan Valley Institute of Science Fort Washington State Park Naperville Park District City of Newark Town of North Hempstead & Technology Fox Valley Park District National Park Service City of Norfolk Town of Surfside Beach Canton Township Franklin County Natural Lands Trust City of North Richland Hills Town of Tonawanda Carrolton Parks & Recreation Frederick County NC State University Department City of O’Fallon Town of Victor Geauga Park District New Castle County Government Catawba College City of Ohio Town of Webster Genesee County Newton Parks & Recreation City of Olathe Town of Wellesley MA Centerville-Washington Park District Girl Scouts Mi Trails Department City of Oldsmar Twin Lakes State Park Champaign County Forest Preserve Girl Scouts of Kentuckiana New York City Parks Department District City of Paducah United City of Yorkville Glendale Parks & Recreation Noblesville Parks & Recreation Chapman State Park City of Pittsburgh University of Wisconsin Glowing Embers Girl Scouts Norfolk Parks & Forestry Charleston County Parks City of Portland, Maine Urbana Park District Gray Area Project’s LLLC North Castle Parks & Recreation Chester County City of Portsmouth US Army Corps of Engineers Green River Parks & Recreation Ocean City Recreation & Parks Chesterfield County City of Prescott Parks & Recreation Valdosta PRCA Greene County Parks & Recreation Oconee County Board of Cincinnati Parks City of Raleigh Commissioners Vermont Department of Forestry Greenville Recreation & Parks City of Ann Arbor City of Reynoldsburg Oglebay Park Vermont State Parks Hampton Recreation & Parks City of Asheville City of Richmond Ohio Department of Natural Resources Vernon Parks & Recreation Hemlock Overlook Center for Outdoor Department City of Atlanta City of Roanoke Education Orange County Village of Corrales City of Beavercreek City of Rochester Hennepin Paducah State Parks Village of Croton-on-Hudson City of Bloomington City of Rock Springs Henry County Parks & Recreation Palm Beach County Village of Irvington City of Boca Raton City of Rockville Hoover Parks & Recreation Park District of Franklin Park Village of Palmetto Bay City of Bowling Green City of Rocky Mount Horry County Parks & Recreation Pasco County Village of Park Forest City of Boynton Beach City of Sandusky Howard County Parks & Recreation Peaks Landscaping Village of Royal Palm Beach City of Bridgeport City of Savannah Hudson Mills Metropark Pennsylvania State Parks Village of Wellington City of Bridgeton City of Sharonville Huron-Clinton Metropolitan Authority Peoria Park District Virginia Beach Parks & Recreation City of Carson City of Sioux City Iowa Indian Acres of Thornburg, Inc. Perry County Park District City of Charlottesville City of St. Louis Parks Pigeon Forge Parks & Recreation Wake County Parks, Recreation, & Indian Trail Improvement District Open Space City of Chesapeake City of St. Pete Beach Indianola Parks & Recreation Pinellas County Park Department City of Cincinnati Warren County Parks & Recreation City of St. Petersburg Iredell County Plainfield Township Park District Department City of Clearwater Florida City of Statesville Irmo Chapin Recreation Commission Prince William County Park Authority Washington County City of Cleveland Heights City of Suffolk Parks & Recreation John Bryan State Park Red River Waterway Commission Washington Township City of Coralville Parks & Recreation City of Tampa John F. Kennedy Center Reston Association Wauconda Park District City of Corinth City of The Colony Kalamazoo County Richmond, Virginia Recreation & Parks West Bloomfield Parks & City of Cuyahoga Falls City of Titusville Kensington Metropark Ridgefield Parks & Recreation Recreation City of Delray Beach City of Toledo Kent County Roanoke City Waukegan Park District City of Detroit City of Trotwood Kings Gap Environmental Ed. Center Rowan County West Bradford Township City of Dublin City of Troy Kissimmee Parks & Recreation Saginaw County West Whiteland Township City of Dunedin City of Vandalia Parks & Recreation Department Salisbury Parks & Recreation Wheaton Park District City of Eastpointe City of Vestavia Hills Knox County Sampson County Wheeling Park Commission City of Eau Claire City of Virginia Beach Parks & Lafayette Parks & Recreation Shikellamy State Park Whitfield County Recreation City of Elkhart Recreation Lake County Spalding County Department City of Fayetteville City of West Bend Lake Naomi Club St. Charles Parks & Recreation Wilmington Parks & Recreation City of Florence Parks & Recreation City of Westlake Lake Erie Metropark St. Clair County Winnebago County Forest Preserve District City of Frankfort City of Wyoming Lancaster Parks & Recreation St. Lucie County Winnetka Park District City of Franklin Cleveland Metroparks Largo Recreation & Parks Department St. Mary’s County Wood County Park District City of Fredericksburg Cobb County Parks & Recreation Lebanon Recreation Department Stafford County Woodridge Park District City of Gaithersburg Colchester Parks & Recreation Lee’s Summit Parks & Recreation Stanley Park Worcester County City of Gardner County of Roanoke Leesburg Parks & Recreation Star County Park District Worthington Park & Recreation City of Gastonia Columbus & Franklin County Metro Leon County State of Michigan Parks Yost Strodoski Mears City of Germantown Lexington Parks & Recreation Statesboro-Bulloch County Parks The Park and Recreation How to Enroll Maintenance Management School On-line at... January 25–29, 2009 Continuingeducation.ncsu.edu Fax... Your registration to: The Graduate Seminar 919.515.7614 January 25–29, 2009 Mail... Your registration to: Registration Coordinator Wilson Lodge at Oglebay Resort and Conference Center • Wheeling, West Virginia NC State University Office of Professional Development Box 7401 Non Profit Organization Raleigh, NC 27695-7401 U.S. Postage PAID Call... Office of Professional Development North Carolina State University 919.515.2261 Box 7401 For more information... Raleigh, NC 27695-7401 E-Mail... [email protected] If you receive more than one brochure, please pass the extra along to an associate. If addressee is no longer employed, please forward to his/her replacement. Call 919.515.2261 to update your record.

aTTenTion: Mailroom personnel or addressee-- please re-route if necessary!

REGiSTRATiON FORM The easiest way to guarantee your place is to pay with a credit card. Park and Recreation Maintenance Management School • FMMS09 How to Pay Payor: q Company q Self January 25–29, 2009 Fee: $449 per year Please charge my credit card (Please Check One) n First Year n Second Year - First year completion date: ______q MasterCard q VISA q Amex n The Graduate Seminar - MMS graduation date: ______Corporate card? q Yes q No Your To help us serve you better, please enter the code from your mailing label. Priority Code F8 4 0WB Enter this code even if label is addressed to someone else. Thank You! ______Account # (Please list all numbers) ______Date of Birth* ______/ / Exp. Date ______First Name Middle Initial Last Name mm dd yyyy (Required) Job Title ______Badge Name ______Total Amount $ ______Organization ______Mailing Address ______(to send confirmation, invoice/receipt, and monographs) Cardholder’s Name (Please print) City ______State ______Zip ______Work Phone ______Fax ______Cardholder’s Signature (required) (seal)

Email ______q Check enclosed (U.S. banks only) (do not fax) Name & Title of Manager Approving Training ______(Payable to NC State University) Please write name(s) of the participant(s) ______on the face of your check. q If you wish to pay by purchase order, * In lieu of SSN, your date of birth is required as a personal identifier for internal please fax or mail your purchase order to record keeping by this university. 919.515.7614 along with this registration form. Please duplicate this form for multiple registrations. You may wish to make a copy for your records. q IDT (NC State University employees only) Payment must accompany registration and be received by the first day of the program. OUC # ______Faxed registrations without a credit card # or a purchase order # will not be accepted. Project (FAS) # ______