Ask. Explore. Discover. SFU Library Annual Report 2009-10

SFU Library Annual Report 2009-10 1 2 SFU Library Annual Report 2009-10 Message from the University Librarian

s this is the last Annual Report before my The Library has enthusiastically undertaken term ends, it is an opportunity to reflect a number of significant and important special Aon the changes that have occurred over projects which have also brought funding to the past twelve years. Most significant is that the University and contributed to the Univer- we have built on an already strong comple- sity’s relationships and renown within BC, na- ment of librarians and staff to form one of the tionally and internationally. These include the most dedicated and successful library teams hosting of the BC Electronic Library Network, among the CARL libraries. This is exemplified the Synergies CFI project, as well as the PKP by the recognition they have received through and reSearcher software development. awards, appointments to national committees, Renovations to many Burnaby library build- and requests for their participation in signifi- ing spaces have contributed to its improved cant library initiatives. ambience and functionality. Second is the strength of the collection bud- The Nov. 26, 2009 report I delivered to the get. With the continuing support of the Univer- Board of Governors demonstrated the qual- sity Administration, the collection budget has ity, effectiveness and efficiency of SFU Library grown to be one of the strongest among compa- Services (ir.lib.sfu.ca/handle/1892/10650). rable Canadian universities and this is reflected Finally, being a librarian at a vibrant and in- in the Macleans’ annual university report. novative institution such as SFU, first as Head The Library has taken on a number of new of Library Systems and then as University Li- initiatives over the last twelve years, most brarian, has been a tremendous experience, significantly the Student Learning Commons, one made more enjoyable because of our won- which is working with Library Liaison to con- derful students, faculty and staff. tribute to student success, and the Library at Surrey. Our media collection has also been a Lynn Copeland great success, with a coordinated and strong University Librarian and acquisitions programme. Dean of Library Services

SFU Library Annual Report 2009-10 3 Collections The past year was a tumultuous one at the Li- work. The list of significant new resources brary. As the Canadian dollar lost value against below spans every discipline and includes the US dollar, and the University faced signifi- several exciting new formats, including public cant budget pressures, we began planning re- performance rights for streaming videos from ductions to our acquisitions program. Happily, the National Film Board of , online an- due to an improved exchange rate, and much atomical 3-D pictures and videos from Primal needed support from the University administra- Pictures, SFU’s first set of Chinese language tion, in the end the reductions were not as se- journals (described by one faculty member as vere as first anticipated. As part of the process, “the Chinese JSTOR”), and several detailed liaison librarians consulted with departments to collections of newly digitized historical docu- learn where cancellations would have the least ments. We also added the online archive of The impact, resulting in cancellations of over 700 Economist from 1843 forward, a new platform serial subscriptions. As the year- for the primary database in Chemistry, and an “The freedom to read whatever end expenditure figures online set of International Company Histories piqued my curiosity, and to have access show, we spent $2.9 to support students in Business Administra- to such a wide range of texts, was one of the million on books, and tion. We welcome members of the SFU com- most rewarding aspects of my undergrad years, and the remaining $5.9 munity to explore these rich new resources is probably what I will miss most. Thank you million on serials. during the course of their work, and as always, for allowing alumni to continue to use Motivated in part we welcome suggestions for new acquisitions this library.” –Tavish by steeply rising costs, and collecting strategies. the Library continued to work on scholarly communication issues relevant to the SFU community. During Week in October 2009, we hosted a campus- wide event called “ in the City of Vancouver”. It consisted of workshops on jour- nal publishing support provided by the Library. For Library staff, we provided a report on new research regarding Open Access support at Canadian universities. In February 2009, the Senate Library Com- mittee endorsed the Library’s Open Access Strategy, allowing us to move forward on sev- eral fronts including the establishment of a university-wide central fund for Open Access, making SFU the third Canadian university to do so. The fund supports SFU authors who pub- lish in Open Access journals that charge article processing fees, and has been taken up with great enthusiasm by SFU researchers. Despite serious budget pressures faced by the Library in 2009/10, we continued build- ing collections in support of the University’s

4 SFU Library Annual Report 2009-10 New resources • Bibliography of British & Irish History • Foreign Office Files for China, 1949-1980 • British Literary Manuscripts Online (Gale), (Adam Matthew) Part 1: c. 1660 to 1900 & Part 2: Medieval • Gnomon Workshop & Renaissance • Henry Stewart Talks • British Periodicals (Proquest) British • International Directory of Company Histories Periodicals Release I - Early British complete set Periodicals • John Johnson Collection of Printed • Canadian Entomologist & memoirs of the Ephemera Entomological Society of Canada • JSTOR - Regional Collections – Ireland • Canadian Foreign Relations Index (purchased from credit on account) • Confidential Print: North America, 1824-1961: • JSTOR - Arts & Sciences VIII Collection Canada, Caribbean and USA (Adam Matthew) (purchased from credit on account) • China Academic Journals (Eastview) • JSTOR – 19th century British pamphlets • Series F (Literature/History/Philosophy) project (purchased from credit on account) • Series G (Politics/Military Affairs/Law) • Literary Encyclopedia • Cold Spring Harbor Monograph Archive • Lynda.com • Counseling and Therapy in Video • Medline with fulltext • Design ProFILES & DAR: Design Abstracts • Naxos Music Library Retrospective • NFB.ca – public performance subscription • Dictionary of Irish Biography to streaming video • Digital National Security Archive (ProQuest) • Primal Pictures (OVID) • The Economist Historical Archive 1843- • Reaxys 2003 (Gale/Cengage) • Research Starters – Business • Eighteenth Century Collections Online – Part • Sage e-journal backfiles II (Gale) • State Papers Online (Gale) pt 2 & 3 • Film and Television Literature Index with fulltext

SFU Library Annual Report 2009-10 5 Special Collections Book arts and book history collections contin- Dan Murphy, Ingrid Rice, Len Norris, Robert ued to grow with the acquisition of the Alcuin Bierman as well as new additions from Society 2008 Design Award winners as well Brent Lynch and John Innes (1863-1941). as the initial deposit of B.C. Book Prize award One donor gave over 250 volumes dealing winners. The library had another accrual from with editorial cartoons and caricature. D&M Publishers including papers of S. Usu- • James Delgado papers kawa who worked at D&M and won editorial • Over 500 Sherlock Holmes volumes as well awards. We received more Jim Rimmer mate- as Holmes periodicals rial (photos and correspondence) and his Tom • A Harry Jerome Collection Sawyer papers with the original wood blocks for • De-Elect Emerson material the book. Other acquisitions include: • Transcripts of the CBC’s farm program, The • George Kuthan, Collection of B.C. Carson Family Wildflowers Additional material was added on Doukho- • Reg Lissel’s handmade papers bors, Canadian Farm Workers, ‘On to Ottawa’, • Charles van Sandwyk illustrated and Robert Bonner, and punk and political posters. published books Harvey Blackman donated over 2,200 v. and • Additional papers from Christian Bök and many periodicals dealing with male gays. The Frank Davey latter will be added to the general collection. • West Coast Line papers • Editorial cartoons from Graham Harrop,

Special Collections recently acquired a collection of books from The Stormy Petrels of BC, Vancouver’s official Sherlock Holmes society.

6 SFU Library Annual Report 2009-10 Services We continue to make small changes to improve Image from the John services. We redesigned and improved the Johnson Collection website Research Guides and a Library feed- of Print Ephemera. back blog called “Piping Up” was launched. “Making this collection The Twitter feed continues to enhance commu- available online is very nications. A renovated Reference Desk has im- important to my work- proved accessibility for people in wheelchairs. -in fact it saves me a Province-wide AskAway online reference use trip to the Bodleian! increased almost 60%. SFU students were the This database opens heaviest users of the service, making up 20% up the whole collection of the total. SFU librarians answered 1,680 at Cambridge and may questions this year, up 30% from last year. lead me to discover Overall, email questions were up 20%, with previously unknown the most activity from Business, Education and unknowable and Health. In-person consultations increased works. Thanks!” by 12% overall led by Business and followed by –Diana Solomon, Education, Health, English, History, and Com- Faculty, English Dept. munication. Ask Us Here use remained steady. Through course-integrated instruction, librar- ians reached 19% more students. Business Student Learning Commons and Education were the busiest areas mak- Integrated programs such as Back On Track ing up 15% and 14% of classes taught. 45% continued to expand as did services to grad- more classes were offered this year in general uate students including the launch of a new instruction, reaching 137% more students. Read Ahead service for in-depth writing con- Reference librarians and staff participated sultations. Thanks to Ruth Silverman, our Peer in SFU open houses, student services fairs, Educator Program achieved International Tutor TA/TM Days, new faculty orientation, and Open Program Certification – Level II from the influ- Access Week. Several initiatives to improve in- ential US-based College Reading & Learning formation sharing internally were initiated in- Association. We co-developed open workshops cluding The Reference Blog where news, tips, with faculty from Mathematics, the Centre for and meeting notes are posted. Distance and Online Education, and counsel- SFU librarians are increasingly pointing stu- lors from Health and Counselling Services. dents and faculty to eJournal and eBook re- Some learning activities were integrated with sources. One history undergrad offered this courses. E.g.: Preparing to Write Your Litera- feedback: “I can’t thank you enough for your ture Review (CMNS 262), Doing the Language help researching primary sources. I’ve been of Schooling (FAL X99), and Note-taking for reading one of the online books you suggested Lectures (MBB 308). and it has proven to be a great source that I’m Workshops on MS Office and graphics soft- actually going to use for my assignment.” ware packages were offered at Burnaby and Liaison librarians are working closely with Surrey respectively. Student Learning Commons staff to articulate The SLC focused on graduate student sup- these two important services which contribute port this year. For example, almost 200 gradu- to student academic success. ate students attended four Thesis Writing

SFU Library Annual Report 2009-10 7 Processing Cataloguing new books more quickly has been a long-standing need. This year the backlog was reduced from the 2006 high of 13,198 to 5,424 books. Credit goes to everyone in cata- loguing who changed their procedures to work faster, and increase productivity. Loans Food for Fines campaigns were run in the Fall and Spring semesters and a collection of new books was added to the Popular Reading col- lection from Burnaby Public Library. The new 6th floor qui- workshops delivered by Dr. Alton Harestad. et study area has be- We hosted a weekly Grad Café conversation Renovations come a favourite spot group attracting a motivated group of English Monies from the Campus Campaign went for getting work done. as Additional Language graduate students and toward the creation of a quiet student study post-doctoral fellows. Library staff also pre- space at the northwest corner of the 6th floor. sented writing & library research workshops It features natural light, window tables, desk for graduate programs such as IAT 801 and M. seating, soft seating, improved lighting and Ed. cohorts. new flooring. A former staff area was removed, Trained SLC peers hosted two weekly English providing access to windows on the west side. conversation groups with EAL students focus- On the east wall a wood lattice was erected ing on grammar, accent reduction, paraphras- separating the new study area from the micro- ing and other skills. form stacks. All 50 seats have laptop power The Academic Enhancement Program (AEP) outlets. Old carpet in the area was replaced continues as a required component of the with marmoleum to match new flooring on the CMPT curriculum. Senate approved Back On entire sixth floor. Track (formerly Student Success) for all under- graduate students this year. Library staff were heavily involved, presenting 35 Getting Start- ed sessions, 559 learning plan consultations, The United States and 248 seminars. Library of Congress contacted the SFU Document Delivery & Media Library for advice on Resources cataloguing computer Online journals and ebooks have led to sig- games. We sent them nificant reduction in interlibrary borrowing over our policy and some the last five years. Borrowing was down 15% anecdotal comments about some of the and lending down 6% compared to last year. challenges we’ve found cataloguing video Loans from Bennett Library to both Belzberg games. They wrote back, “Thanks for the and Fraser libraries were up about 10% over documents! ... I like the classification sys- last year. Telebook requesting by distance edu- tem you came up with.” cation students was up by 7% this year.

8 SFU Library Annual Report 2009-10 Technology A variety of new initiatives coupled with the customed to doing quick, Google-like searches continued growth of existing projects rein- for information, and might otherwise be intimi- forced the Library’s prominence as a techno- dated or reluctant to use the library as an in- logical innovator. formation source. The Web Ideas Working Group implemented In another initiative, MySFU Library services a feedback blog where users can comment were integrated with SFU Connect. The Library on Library services and collections at http:// will be integrating additional services into this blogs.sfu.ca/departments/library/. new version of MySFU. In January the Library provided an online in- The SFU Library hosted the Second Interna- terface for digital submission of theses, mak- tional (PKP) Schol- ing the Theses Office as paperless as possible. arly Publishing Conference in July 2009. The Auditing of incoming theses is also done with international event featured plenary speaker the new web-based tool, and submissions are Ngûgĩ wa Thiong’o, a highly respected nov- immediately made public for students’ future elist, playwright, journalist, editor, academic employers or schools. and social activist from Kenya. The number of The Library relies heavily on virtualization to journals published with PKP’s flagship open manage its servers. Systems staff successfully source software package—Open Journal Sys- migrated from the original VMWare hardware tems (OJS)—passed the 6,500 mark in 2010. It and operating platform infrastructure to a new is now used in at least 52 countries in 24 lan- one that will allow us to continue to provide re- guages. All translations are contributed by the liable, cost-effective data center management. PKP user community. International collabora- The SFU Library was the lead in the second tions and partnerships continued to flourish phase of Multicultural Canada (MCC), funded including those with the International Network by the Department of Canadian Heritage. This for the Availability of Scientific Publications doubled the size of the MCC digital collection (INASP); Instituto Brasileiro de Informação em to 1.6 million pages and introduced a new Ciência e Tecnologia (IBICT); African Journals “scrapbook” interface where users can com- Online (AJOL); Red de Revistas Científicas de bine digital content from the collection with Scanned clipping their own to create personal narratives. The from the April 8, 1966 Library also began a special beta testing rela- Canadian Jewish Re- tionship with OCLC, the provider of CONTENT- view online at multicul- dm software, as one of the MCC newspaper turalcanada.ca. “My collections, the Chinese Times, was one of the son Andrew and his wife first and largest users of their non-English lan- recently had their first guage indexing tools. babies, twins: Noah and This year the Library researched, acquired Hannah, and they are and implemented a one-stop “Fast Search” over the moon with joy. tool called Summon. Library users can now He is 44 and his wife search for books and articles in one search— is 36. He will celebrate something not previously possible. Fast his first Father’s Day Search does not replace the library catalogue so I decided to make a or databases. Rather, it provides an entry point scrapbook of pictures of to library research for those users who are ac- “daddy” from birth till today for him to share with his children as they grow. It was quite by accident that I came upon this notification of the b’rit milah of my son. -- and so with your SFU Library Annual Report 2009-10 9 good help I will make this announcement the first page. Thank you.” --Rifky Rosensweig via the comment page at multiculturalcanada.ca Maps/Data/GIS Together with three other universities the Li- brary established the Abacus data download- ing platform this year. Hosted at UBC, it allows students, researchers, and faculty members from ’s four major universities to discover and download current and histori- cal numeric data from Statistics Canada and other sources. We continue work on including the Nesstar data service for searching and ac- cessing survey data at the variable level for on- line data analysis.

Belzberg Library Reference desk hours were changed to an “on call” basis to match user needs. This allows librarians to focus on other activities such as building collections, collaborating with faculty América Latina y El Caribe, España y Portugal and colleagues, planning instruction, and pro- (). viding in-depth guidance for increasingly com- Work continued on the CFI funded Syner- plex reference questions. gies project to develop a platform for Cana- In an effort to find more space, 1,000 titles da’s scholarly publications in the social sci- were moved to the Bennett Library or discard- ences and humanities. SFU Library and SFU’s ed. Almost 12,000 items have similarly been Canadian Centre for Studies in Publishing removed during the past 12 years. The Belz- comprise one of five regional nodes respon- berg space shortage will become more chal- sible for the enhancement of OJS as well as lenging with the School for the Contemporary Open Monograph Press for use at all Syner- Arts moving downtown in 2010. Funding for gies sites. An early test version of the software additional shelving has been provided to par- was released in mid-2009. The project has tially alleviate the problem. garnered worldwide attention as an exemplary collaborative initiative that supports dissemi- Fraser Valley Real Estate Board nation and access to academic research. SFU Library’s reSearcher, an award-winning Academic Library (Surrey) suite of open source products for locating and Surrey Librarians organized a self-guided li- managing electronic information resources by brary tour for the annual open house as well students and academics has garnered two no- as a library–themed Wii “hole” for a mini-golf table new users: NYlink (320 member library bursary fund-raiser. Staff also networked the consortium in New York) and PALs (a consor- Surrey sound effects collection making it ac- tium of Minnesota State colleges and univer- cessible from computers at SFU Surrey. New sities). Both have installed our GODOT link tables and chairs purchased for the Library resolver and CUFTS ERM modules for use by bring total seating up to 350. their member libraries.

10 SFU Library Annual Report 2009-10 BC Electronic Library Network The BC ELN and its partner libraries fared well Librarians during the economic downturn. AskAway, BC’s a s s i s t e d virtual reference service, was moved to a sus- with some tainable, partner-supported funding model, fascinating and fully integrated into the post-secondary r e s e a r c h library system. We negotiated zero or very low such as the price increases for licensed products and soft- history of ware. BC ELN has admitted the first new pri- car-free day in Vancouver, the “One Book, vate institution member. One City” phenomenon, the fashion model industry in China, the Canadian refugee process and locating a 1970s era film Events and Outreach about SFU that compared SFU and Oxford.

Talks, Readings etc. researchers instrumental in the early • Brian Owen, Mark Jordan, Heather Morrison, development of the Vancouver campus. Angela Raasch and Catherine Louie • The Olympics in Print: from the SFU Library coordinated the second PKP International Collection, February 11 – March 21, 2010. Conference at SFU, Vancouver, July 2009. Selected SFU Library titles related to the • Frances Dodd (with D. Taylor & J. Murphy) Olympic and Paralympic Games. gave a presentation “Open-Source ERM: a • Open Access events at the Surrey Campus. collaborative implementation” at the NASIG • Participated in the Surrey Campus Health conference (June). and Wellness day at Surrey with handouts • Patty Gallilee met with visiting librarians and fitness testing on the Wii. from Japan (November). • Word on the Street, Vancouver Public Library. • Patty Gallilee met with visiting UNBC University Librarian (February). Visitors to the library • Eric Swanick organized the Alcuin • A Japanese university librarian delegation Wayzgoose at the VPL on 24 October. toured the Fraser (Surrey) Library, followed • Karen Williams’ gave a presentation on the by a discussion on academic librarianship in changing role of liaison librarians at BCRLG. North America and Japan. • COPPUL’s Research Methods Workshop for • A library technician class from University of Librarians. Fraser Valley toured the Fraser Library, and • The Annual Gathering of Librarians attended a talk on Academic Libraries by Interested in Government and Legal Natalie Gick. Information was coordinated by Carla • Moira Stillwell, BC Minister for Advanced Graebner and Percilla Groves. Education, made a short visit to the Fraser • The ALPS December meeting was Library as part of a campus tour, along with coordinated by Hope Power. SFU Administrators, members of the Board of Governors and Surrey city councilors; Exhibits Sylvia Roberts spoke to the group about • Celebrating 20 years of scholarship at how the library serves the community, as SFU’s Vancouver campus, May 4 – 8, well as SFU students, and the need for more 2009. Publications by faculty, staff and space.

SFU Library Annual Report 2009-10 11 Donations Eva Chai Dan Hayne Karen Marotz Horace Chan Susan Heffner Richard Marsh Gifts Kenneth Chan Trude Heift John Martin Liny Chan Roderick Henderson Frank Martino We are grateful Margaret Chan Holly Hendrigan Raymond Massey for all donations Sau Chang Julie Ho Gordon Mattson to the Library, but Stella Chin Kwok Ho Della McClaren only donors who Colin Chisholm Brian Hollington Janis McKenzie contributed $100 or Colin Chow Deborah Holloway Ward A. McMahon more are listed here Janine Chow O. Barry Holmes Robert McMorran due to limited space. Gloria Chu David Horsley Jim McQueen Olive Clark Paul Houle Robert Miles Judith Alexander Gordon Coleman Rob Howardson Robert Millick Margery Allen Barbara Cooper David Hylands Patricia Mitchell Richard Allen Lynn Copeland Jean Illingworth M.F. Theresa Mulligan James Allworth Barbara Coughlin Eric Irvine Todd Mundle Brenda Anderson Dallas Cristofoli Arlene Jackson Daniel Murphy Douglas Andrews Russell Day David W. F. Jang Patricia Murphy Clare Appavoo Anita Don Leonard Jang Jean Nakamura John Appleton Keith D’Souza Wayne Janzen Marjorie Nelles Gary Arca Sandra Dueckman Bindy Johal Tom Nesbit Barbara Atkins Michael Dyck Robert Johnson Karin Newton Barbara Atnikov Kofi Effah Faith Jones Erik Nilsen Brad Babcook Essam Elashi Laurie Jones Dwight Noda Chris Baker Margaret Ellwood Dragoslav Jurisich Margaret Nordman Neal Baldwin Michael Epp Lizabeth Kalt Patsy O’Dell James Barbour Leo Eutsler Jennifer Keeling John Park Sophie Bartek Elaine Fairey Bradley Keith Randall Park Ron Belvedere Elizabeth Farmer Steve Kloster Tom Paulik Celena Benndorf Patrick Field John Ko Julian Plamondon Maureen Bennett Patricia Finlay Chun-Chun Lam Stephen Plunkett Judith Bergstrand Gail Fleming Christine Lawson Patrick Power Lenore Berkeley Charlotte French Woosang Lee Evan Preston James Bertoia Timothy Garrish Sharon Leonard Gordon Priest Gwen Bird Michael Gasher Andy Chee Leow David Quon Karen E. Blanchard Ross Gentleman Eva Leung James Rainer Pat Blunden Carole Gerson Imogene Lim Barry Reid Mark Bodnar John Gives Hugh Lindsay Jennifer Reiss Noreen Bollerup Heather Glowicki Janet Litke Lorraine Rheault Christopher Bond Vera Godavari Anthony Lo Greg Riddell James Boothroyd Carole Goldsmith Christopher Locke Sylvia Roberts Amanda Brittain David Gorrill Ian Lockhart David Robinson Richard Brolly Peter E. Greig Catherine Louie Sharon Rowse Mark Brunke Jeff Hamilton Ernest Lyle Shamim Sachedina Robert Campbell Iris Hardy Xinren Ma Leslie Sakals Steven Cannon H.David Harms Scott Mackenzie Philip Scheltens Phil Cappellini Andrew S.G. Harries Joanne Manley Marian Scholtmeijer Joanne Cartwright Mary Harris Jeannette Mansell James Schurman Terrence Casella Melissa Hartfiel Christine Manzer John Sennett

12 SFU Library Annual Report 2009-10 Tony Sharp Monica Yagi Marilyn Gates Jim Rimmer Michael Silverbrooke Christopher Yamamoto Kuldip (Estate of) Gill Kevin Roberts Ruth Silverman Donald Zadravec Carole Goldsmith Wyn Roberts Marilyn Sleath Susan Gransby Faye Rosenblatt Nina Smart Gifts in Kind Percilla Groves Alan Rudrum Ian Song Heribert Adam Graham Harrop Will Rueter Norris Spence Caroline Adderson Eric Hershberg Mark Scott Michael Spittle Alcuin Society, The Bill Jeffries Roy Shephard Margaret Stirling Tom Archibald John Keenlyside Wayne Skipper Arthur Stock Michael Barnes William Kelton Nina Smart Zoe Strand BC Book Prize Ernest Krieger Richard Smith Edward Sullivan Marjorie Beagrie D. D. Kugler George Stanley Paul Thompson Derek Beaulieu Andrea Lebowitz Stephen Steele Thomas Tong Bernardo Berdichewsky Richelle Lester Michael Stevenson Corey Trueman Janet Blanchet Paul Li Mary Lynn Stewart Daniel Tsoi Christian Bok Thomas Loughlin Robert Strang Joanne Ueland Geoffrey Brown Marilyn MacDonald June Sturrock John A. Valentine Brian Burtch Daniel Marshall Gordon Swan James Van Overbeek Habib Chaudhury Ralph Maud Eric Swanick Christopher J. Varley Penelope Christiensen Thomas McGauley Robert Sweet Farida Wahab Allyson Clay Ted McWhinney Monir Taha Rory Wallace Alan Clutchey Lesly Merrill Peggy Thompson H. Basil Bill Walters Peggy Meyers Barry Truax Allan Warnke S. Cooke Kathy Mezei John Webster Karla Wattamaniuk Maureen Covell Roy Miki Joanne White Ann Cowan David Mirhady Jim Wiens Peggy White Paul Crowe William Morley Randy Williams Fay Williamson D & M Publishers Inc John Munro Peter Wood Frances Wilmeth Frank Davey Daniel Murphy Ron Woodall Andrew Wong Sheila Delaney Jim Mustart Colin Yerbury Sandra Wong Jeff Derksen Adrian Raeside Jerry Zaslove Michael Wortis Hugh Dougall James Rainer Yosef Wosk Emil Egli Ingrid Rice Johnson Wu Robert Eighteen-Bisang

SFU Library Annual Report 2009-10 13 Staff Highlights Thanks to Sylvia Roberts, who completed a Presentations and Publications very successful year as Acting Campus Surrey Mark Bodnar Librarian and Natalie Gick who was acting AUL • Co-presenter: Mapping the great unknown: Collections. This was a year of many changes: Helping your students overcome hidden • Yolanda Koscielski took on the newly- research roadblocks. McGraw Hill combined liaison portfolio of CRIM/CMPT/ Conference: First Year in Focus: Engaging ENSC Students in their First Year and Beyond, SFU, • Jenna Thomson assumed CHEM/EASC/ May 2009. MATH/PHYS liaison responsibilities Gordon Coleman • Baharak Yousefi took over Heather De • Keynote: Fertile Ground: Sharing Information Forest’s portfolio GEOG/Public Policy & Literacy Techniques in BC; LILAC Information Urban Studies (one-year maternity leave) Literacy Symposium, Calgary, April 2009. • Janette McConville was hired as Monograph • Co-Presenter: “Stress-Free Productivity - Cataloguer Elusive Goal or Real Possibility?”; BC Library Goodbye to: Association Conference, Burnaby, April 2009. • Carole Goldsmith, who retired in August • Co-Presenter: “Dialogue on Digitization”; • Diane Mastine, who retired Northeast Library Federation Dialogue on • Greg Tourino, who left for a position in the US Digitization, Fort St. John, November 2009. Lynn Copeland Staff activities • Presenter, “Organizational culture and • Heather De Forest and Hope Power founded leadership”, UBC SLAIS. the Library Journal Club, a group open to all Heather De Forest staff that discusses current topics in library • Co-Presenter: “Ain’t on the Globe and Mail science. Best seller List 2009”; BC Library Association • To give Processing staff some context Conference, Burnaby, April 2009. for the work they do we began a series Rebecca Dowson of presentations from head librarians in • Co-presenter: Mapping the great unknown: other divisions (e.g. Liaison Librarian Carla Helping your students overcome hidden Graebner or Eric Swanick from Special research roadblocks. McGraw Hill Collections, etc.). Conference: First Year in Focus: Engaging • Patty Gallilee met with visiting UNBC Students in their First Year and Beyond, SFU, University Librarian in February. May 2009. • Carla Graebner and Percilla Groves Frances Dodd coordinated the Annual Gathering of • Co-Presenter: “Open-source ERM: a Librarians Interested in Government and collaborative implementation”; NASIG Legal Information. Conference, Asheville, NC, June 2009. • Walter Piovesan is the ICPSR Official Elaine Fairey Representative and continues to serve on • Co-Presenter: Stress-Free Productivity - the DLI External Advisory Committee. Elusive Goal or Real Possibility?, BC Library • Hope Power coordinated the ALPS Association Conference, Burnaby, BC, April December meeting. 2009. • Eric Swanick organized the Alcuin Wayzgoose • Presenter: Academic Libraries: Always Looking which took place at the VPL, October 2009. for Great People, UBC SLAIS

14 SFU Library Annual Report 2009-10 • Co-presenter with McCallum, R., McGee McGraw-Hill Ryerson, SFU, May 2009. Thompson, D ., & Silverman. R.: Writing and • Publication: Cukierman, D. & McGee learning centres 101: A hands-on workshop Thompson, D. (2009). The Academic for librarians. BC Library Association, pre- Enhancement Program: Encouraging students conference session, April 2009; and SFU to learn about learning as part of their Library, Feb 2010. computing science courses. Innovation and Natalie Gick Technology in Computer Science Education • Presenter: “Academic Libraries,” Library (ITISCE), Paris, July 2009. Technician Program, University of the Fraser • Co-presenter with Wright, C.: Teaming up for Valley, February 9, 2010. success: How success teams increase student Mark Jordan motivation within the classroom. Surrey • Presenter: “COPPUL LOCKSS Private Network: Teachers Association (STA) Convention, Bell Preserving Stuff since 2008”; Access 2009 Performing Arts Centre, Surrey, May 2009; Conference, Charlottetown, PEI, October, and First Year in Focus, McGraw-Hill Ryerson, 2009. SFU, May 2009. • Co-presenter: “Distributed Digital • Co-presenter with Fairey, E., McCallum, R., & Preservation: Technical, Sustainability, and Silverman. R.: Writing and learning centres Organizational Developments”; iPres 2009, 101: A hands-on workshop for librarians. BC San Francisco, October 2009. Library Association, pre-conference session, • Publication: Tyler Walters, Liz Bishoff, April 2009; and SFU, February 2010. Emily Gore, Mark Jordan, and Thomas Janis McKenzie Wilson. “Distributed Digital Preservation: • Co-presenter/convenor: “Ain’t on the Globe & Technical, Sustainability, and Organizational Mail Best seller List”; presentation at British Developments.” Proceedings. iPRES 2009: Columbia Library Association Conference, the Sixth International Conference on April 18, 2009. Preservation of Digital Objects, California • Presenter: “The Changing Role of Liaison Digital Library, UC Office of the President, Librarians”; LIBR 530 SLAIS. 2009: 198-205. • Presenter: “Future-Proofing Your Academic Renee McCallum Library Career”; Academic Librarians in Public • Co-Presenter with Ricketts, K. Literacy through Service (ALPS) December meeting, December a multi-layered mentorship. Presentation at 4, 2009. the BC TEAL 2009 Conference, UBC, May 8, Heather Morrison 2009. • Co-Presenter: “Open Access in Canada - • Co-presenter with Fairey, E., McGee Overview and Update”, BC Library Association Thompson, D., & Silverman, R.: Writing and Conference, Burnaby, April 2009. learning centres 101: A hands-on workshop • Co-Presenter: “Open Access: What’s In It for for librarians. BCLA, pre-conference session, My Library?”, Library Association April 2009; & SFU Library, Feb 2010. Conference, Jasper, April 2009. Donna McGee Thompson • Presenter: “ and Media: an • Co-presenter with Cukierman, D. & Introduction.”, Media Exchange Cooperative Karpilovsky, M.: The Academic Enhancement Annual Meeting, Capilano U., May 2009. Program (AEP) in Computing Science at SFU: • Presenter: “Open Access - Dramatic Growth Incorporating explorations of learning styles and Policy”, Blogfesores, University of Puerto into first-year CS courses. First Year in Focus, Rico, Mayagüez, May 8, 2009.

SFU Library Annual Report 2009-10 15 • Co-Presenter: “Contributing to an Author’s (2010). Changing identities in Japanese- Work: An Examination of Peer Review”, English bicultural names: From parents Canadian Library Association Conference, to children. In D. Nunan & J. Choi (Eds.), Montreal, June 2009. Language and culture: Reflective narratives • Presenter: “Connecting Readers with Open and the emergence of identity (pp. 147-154). Access Resources: the CUFTS Free! Open New York: Routledge. Access Collections Group”, ELPUB, Milan, • Mossman, T. (2010). [Review of the book June 2009. Cultural Globalization and Language • Presenter: “Open Access and the Economics Education, by B. Kumaravadivelu.] New of Scholarly Communication”, 2nd Haven and London: Yale University Press. International PKP Scholarly Publishing (TESOL Quarterly (44)2, 1-4). Conference, Vancouver, July 2009. Sunni Nishimura • Presenter: “Open Access - Key Trends”. ALCTS • Presenter: “AskAway: Real People. Real Help”; Webinar, September 2009. ETUG Learn Together Series Presentation, • Presenter: “Freedom for Scholarship in the May 2009. Internet Age”, OCULA Spotlight, Library • Co-presenter: “Askaway for Providers: User- Association, February 25, 2010. centered service for face-to-face and virtual • Co-organizer, ELPUB conference, Milan, June reference encounters,” Beyond Hope Library 2009. Conference, Prince George, June 2009. • Co-Organizer, CLA Open Access Interest Group • Co-presenter: “Askaway for Administrators: Preconference to 2nd International PKP Assessing the value of virtual services,” Scholarly Publishing Conference, July 2009. Beyond Hope Library Conference, Prince • Publication: Devon Greyson, Kumiko Vézina, George, June 2009. Heather Morrison, Donald Taylor, Charlyn Brian Owen Black (2009). “University Supports for • Co-presenter: “Software Lifecycles & Open Access: A Canadian National Survey”. Sustainability: a PKP and reSearcher Update.” Canadian Journal of Higher Education 39:3. Access 09 Conference (Charlottetown, PEI, Tim Mossman October 2009). • Publications: Marshall, S. & Mossman, T. Hope Power • Co-Presenter, “Top Ten Research Skills for First Year Students”; Vancouver School Board’s Teacher-Librarians (Secondary Schools) May Update Meeting, May 2009. Tony Power • Publication, with Steven Collis & Jason Starnes, ‘“on a certain seam of invisible universe”: An Interview with Ralph Maud’ In: Capilano Review (Fall 2009) - interview with SFU English emeritus prof re founding of Contemporary Literature Collection and his Charles Olson scholarship. • Four chapters of two novels published in three literary magazines: • ‘Smell of Art’ in Golden Handcuffs Review

16 SFU Library Annual Report 2009-10 (Seattle) #12 Fall/Winter 2009. Newsletter (August, 2009). • ‘Sea to Sky: Chapter 4’ in Memewar #8 • Publication: Silverman, Ruth, The Student (Spring 2009). Learning Commons: ‘Sink or Swim’ no more! • ‘Sea to Sky: Chapter 3’ in Memewar #11 The Connection: SFU Parent and Family (Spring 2010). Newsletter (Winter, 2009). • ‘Go For It!: from Chapter 2 of Sea to Sky’ in • Co-presenter with Fairey, E., McCallum, R., ‘W2010’ (March 2010). McGee Thompson, D.: Writing and learning • Participated as an editor of the current issue centres 101: A hands-on workshop for of Kootenay School of Writing’s magazine ‘W’ librarians. BCLA, pre-conference session, April (March 2010) 2009; and SFU, February 2010. • Participated as a reader in five literary Don Taylor readings in 2009/2010. • Co-Presenter: “Open Access in Canada - Shiraz Ramji Overview and Update”; BC Library Association • Ramji, Shiraz (2009, June 26th). Canadian Conference, Burnaby BC, April 17, 2009. Food Guide. Al – Ameen, 180, p34. • Co-Presenter: “Open Source ERM: A • Ramji, Shiraz (2009, June 12th). Volleyball Collaborative Implementation”; North Sunflowers. Al – Ameen, 179, p34. American Serials Interest Group Conference, • Ramji, Shiraz (2009, May 30th) Self-esteem Ashland NC, June 5, 2009. with Mother Earth Al – Ameen,178, p34. • Co-Presenter: “Open Access Supports for • Ramji, Shiraz (2009, May 15th) Hockey for Researchers at Canadian Universities”; PKP Global Peace. Al – Ameen, 177, p34. Scholarly Publishing Conference, Vancouver • Ramji, Shiraz (2009, May 15th) Self-esteem BC, July 9, 2009. with Mother Earth. The Islands Independent, • Co-Presenter: “Open Access Supports (Pender Islands), 14, p8. at Canadian Universities”; LIBR 559 • Ramji, Shiraz (2009, May 1st) We are Mother presentation, School of Library, Archival & Earth. Al – Ameen, 176, p34. Information Studies (SLAIS), UBC, October 28, • Ramji, Shiraz (2009, April 17th) Enjoy 2009. Freedom. Al – Ameen, 175, p34. • Publication: Greyson D., Vezina K., Morrison • Ramji, Shiraz (2009, April 3rd) Soccer for H., Taylor D., Black C. “University Supports Global Peace. Al – Ameen, 174, p34. for Open Access: Canadian National Survey”, Kathryn Ricketts Canadian Journal of Higher Education 39 (3): • Co-Presenter with McCallum, R., Literacy 1-32. through a multi-layered mentorship. Cynthia Wright Presentation at the BC TEAL 2009 • Co-presenter with McGee Thompson, Conference, UBC, May 8, 2009. D: Teaming up for success: How success Ian Song teams increase student motivation within • Presenter:”Preserving History and Building the classroom. Surrey Teachers Association Future--the Multicultural Canada-Chinese (STA) Convention, Bell Performing Arts Centre, Times project”; Chinatown and Beyond, SFU, Surrey, May 2009; and First Year in Focus, May 13-15, 2009. McGraw-Hill Ryerson, SFU, May 2009. Ruth Silverman • Publication: Silverman, Ruth Time Management for better grades and health, Healthy You, Healthy SFU Electronic

SFU Library Annual Report 2009-10 17 Collection Use

Library Statistics Collections March 2009 Growth 09/10 March 2010 Books 1,351,693 22,932 1,374,625 Journals 290,564 91 290,655 Statistics Canada Reports 6,939 34 6,973 Surrey Volumes 26,963 5,497 32,460 Belzberg Volumes 16,810 1,000 17,810 Micro Material Volumes 936,808 6,279 943,087 Subtotal Volumes 2,629,777 35,833 2,665,610 Audiovisual, other 209,099 49,253 258,352 Digital Forms 3,970,473 907,810 4,878,283 Print Subscriptions 6,552 -419 6,133 Electronic Subscriptions 71,839 -8,340 63,499

Collection growth over the last five years

Reference Questions Instruction - number of students Services 2009/10 2008/09 % change 2009/10 2008/09 % change Bennett 29,496 30,831 -4% 16,568 13,213 25% Belzberg 7,796 8,711 -11% 776 850 -9% Surrey 20,091 21,198 -5% 4,696 4,126 14% SLC Workshops n/a n/a n/a 4,622 4,810 -4% SLC Orientations n/a n/a n/a 8,007 8,997 -11% Ask Us Here 314 338 -7% Ask Us Live 3,822 3,219 19% Ask a Librarian 1,645 1,705 -4%

18 SFU Library Annual Report 2009-10 Collection Use Bennett Belzberg Surrey Total 09/10 Total 08/09 % Change General Collection 09/10 344,304 27,255 34,468 406,027 -10% 08/09 389,567 25,316 36,583 451,466 Equipment Loaned 68,259 1,542 91,848 161,649 164,306 -2% Used in Library 151,242 4,859 11,559 167,660 188,766 -11% Jounal Database Connections n/a n/a n/a 2,594,916 2,064,623 26% *E-Reserves Downloads n/a n/a n/a 58,228 24,015 142% Sent to Other Libraries n/a n/a n/a 14,015 14,677 -5% Distance Ed. Deliveries n/a n/a n/a 3,632 3,393 7% Total Use n/a n/a n/a 3,406,127 2,911,246 17% Total Circulations n/a n/a n/a 752,983 823,287 -9% Items Received from Other n/a n/a n/a 12,094 14,031 -14% Libraries Media Bookings n/a n/a n/a 1,893 2,122 -11%

*08/09 total down because PDF downloads were only available from November 2008 to March 2009.

SFU Library Annual Report 2009-10 19 WAC Bennett Library Samuel and Frances Belzberg Library Fraser Valley Real Estate Board SFU Burnaby SFU Vancouver Academic Library 8888 University Drive 515 West Hastings Street SFU Surrey Burnaby, BC V5A 1S6 Vancouver, BC V6B 5K3 250 – 13450 102nd Avenue Tel: 778.782.4084 Tel: 778.782.5050 Surrey, BC V3T 0A3 www.lib.sfu.ca www.lib.sfu.ca/about/belzberg/ Tel: 778.782.7411 www.lib.sfu.ca/about/surrey/