MULTITEL: an Innovation Centre Contributing to Power Regional Growth
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MULTITEL: an innovation centre contributing to power regional growth Wallonia, Belgium SYNTHESIS Multitel1 is an information technology centre of excellence located in the Province of Hainaut, Wallonia, Belgium. Since its creation in 1999, and thanks to a significant European Regional Development Fund (ERDF) contribution in this early phase of development, Multitel has become a key partner for firms in the region seeking to innovate. Indeed, the centre expects to generate revenue of €1.3m from industrial resources in 2007 (a five-fold increase since 2003), with firms employing less than a 100 people accounting for half of this revenues. In addition, the centre has sourced approximately €1.2m from European Union (EU) level contracts in 2007, notably through participating in 21 projects in the EU's 6th Research Framework Programme (FP6). The centre has pursued a deliberate strategy of complementing core applied research activities and technology development with companies with a portfolio of training services for companies (amounting to approximately 10% of sales of services to enterprises). The industrial research and development projects conducted by Multitel are selected based on the need to maximise the chances of licensing innovative products and services on the market. The six registered patents achieved to date and, as well as the five spin-offs that have been created, are good examples. The spin-offs are growing at a rapid pace, with an aggregate turnover of €8,5m and 95 employees in 2007. Ensuring continued close cooperation with its spin-offs is part of the ethos of Multitel, summed up by the director as “better five successful spin-offs than 20 failures”. Multitel grew out of a cluster of research projects funded by the ERDF under the 1994- 1999 Objective 1 programme and proposed by two departments of the “Faculté Polytechnique de Mons” (Faculty of Engineering). The centre was officially created in 1999 as a separate legal entity and, in 2000, was reinforced by the integration of expertise in the image processing field drawn from the Telecommunication and Teledetection Laboratory of the Catholic University of Louvain. The innovation centre now brings together a multidisciplinary team of around 60 applied research staff (including engineers, scientists and technicians), and an administrative and project management structure. Multitel designs and integrates innovative information and communication technology solutions in cooperation with local businesses, and also collaborates with other centres and larger companies at European level. Multitel acts as a link between academic research in universities and its application in businesses, both local and multinational firms. Multitel’s research activities are concentrated in four areas, each representing a department of the centre. Its expertise covers speech and signal processing (voice synthesis and recognition etc.), photonics (optical amplification, fibre lasers etc.), image processing (video surveillance etc.) and networking activities (voice over Internet protocol, traffic 1 http://www.multitel.be simulation, protocol emulation etc.). Multitel works closely with the Mons Faculty of Engineering and the Catholic University of Louvain academic staff and with other national and international research centres. To develop its industrial partnership, Multitel is following a pro-active and diversified approach. Since 1999, more than 350 Walloon and European companies of different sizes and from different sectors and locations have already used the technology consultancy, training or prototype development services of the innovation centre. Many of them have entered into both technology development and research agreements with Multitel. Although one of its primary objectives was to help regional small and medium sized enterprises to become or remain competitive, Multitel has also developed partnerships with larger companies in order to generate sufficient revenue and to remain sustainable in the longer term. Among the key success factors of Multitel’s project is its autonomous governance and management structure with strong industrial involvement, which guides the orientation of the centre’s activities. The centre also enjoys sound financial and quality management, and was granted ISO2 quality certification in 2006. Finally, financial support from the regional government (which is co-financing the centre with ERDF under the Objective 1 Phasing out programme for 2000-2006, along with other programmes such as the regional ‘Marshall Plan’ up to 2010) has been combined with a strong policy steer to create a sustainable centre (standards certification, at least 50% of its income sourced from industry, inclusion of industrialists on the board of directors etc.). Finally, a balanced use of the EU's FP6 funding possibilities has also contributed to the success of the centre. By this means, the centre has been able to create additional large networks of industrial contacts while generating a considerable inflow of funds, helping the region to improve its position in the European Research Area and providing a modest contribution to overturning the so-called Matthew effect (“that the strong gets stronger”). Background Information Country: Belgium Region: Wallonia Project title: Multitel - telecommunications, signal and image processing research centre Key words: Information society: services and applications for companies; Spin-off; Technological and market innovation Duration of the project: 2000-2006 Funding: Total budget €25,872,033 ERDF contribution €7,684,699 ESF contribution €18,187,334 Regional budget €12,936,016 Objective: Objective 1 2 http://www.iso.org/ 2 1. PROJECT DESCRIPTION Multitel3 is a centre of excellence located in Wallonia, in the Province of Hainaut. It was initiated in 1995 under the previous Objective 1 programme (1995-2000) by two departments of the Faculté Polytechnique de Mons (Faculty of Engineering of Mons4) the Electromagnetism and Telecommunications Department and the Theory of Circuits and the Signal Processing Department. Spurred on by a decision of the regional government to concentrate resources on creating sustainable innovation centres, Multitel acquired the status of a fully-fledged research centre in 1999 in the form of a non-profit organisation independent of the FPMs. In 2000, Multitel was reinforced by the integration of expertise in the image-processing field drawn from the Telecommunication and Tele-detection Laboratory of the Université Catholique de Louvain (Catholic University of Louvain, UCL5) Under the Objective 1 Phasing out programme (2000-2006), Multitel received a total of €18,187,332 of European Regional Development Fund (ERDF) support. A limited share (€2,570,125) was used to part-fund the construction in 2006 of a new building to house Multitel’s growing staff, while the vast majority (€15,617,207) was allocated to supporting a number of applied research projects and related services, as follows: - Information and communication technologies (ICT) used for the development of intelligent man-machine interfaces (€4,946,220) - telecommunication networks (€5,961,095) - expertise pole in visual communication technology (€2,082,181) - sustainability of the innovation centre Multitel (€1,883,990) - development of a flow management platform (€743,721). Multitel is now a recognised centre of excellence and consultancy provider to industry, consisting of a multidisciplinary team of around 60 researchers (including engineers, scientists and technicians). It is led by an administrative and project management unit, which aims to foster innovative ICT projects integrated with the needs of local businesses, as well as to collaborate and be acknowledged worldwide. Multitel’s research activities are concentrated in four areas, each representing a department of the centre. This expertise covers speech and signal processing (voice synthesis and recognition etc.), photonics (optical amplification, fibre lasers etc.), image processing (video surveillance etc.) and networking activities (voice over internet protocol, traffic simulation, protocol emulation etc.). Multitel works closely with the staff of the associated academic institutes and with other research centres (such as the French institutes INRIA6 and Eurecom7). The applied research is provided through an extensive range of services. Multitel offers industrial services from technological development to training courses (on Linux8 and open 3 www.multitel.be 4 www.fpms.ac.be 5 http://www.uclouvain.be/ 6 http://www.inria.fr/ 7 http://www.eurecom.fr/ 8 http://www.linux.org/ 3 source software, programming tools and languages) to all businesses, whether they are local, national or international, small, medium and large companies. More than 350 Walloon and European companies have already used the research centre’s services in consultancy, training or prototype development. For instance, firms such as Alstom9, Alcatel10, Belgacom11 and Telindus12 have forged both technology development and research agreements with Multitel. Since the centre was created, the industrial income has been growing at a rapid pace (by a factor of five since 2003). Furthermore, Multitel is now playing an active role at the European level with an involvement in 21 EU Research Framework Programme 6 (FP6) projects (of which two as the co-ordinator)13; and seven EUREKA14 projects. To transfer its research results into marketable solutions, the centre has registered six patents to date and has set up five spin- offs based on its