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To See Tel Aviv-Yafo Municipality Response to The Tel Aviv-Yafo Municipality Activity during the COVID-19 Crisis COVID-19 Pandemic Update June-October 2020 Prepared by the Urban Center for Applied Information and Knowledge Dummy Text Table of Contents Preface .......................................................................................................................................................... 4 From the Mayor ............................................................................................................................................ 7 Resident-Oriented Initiatives ....................................................................................................................... 8 Social Services ........................................................................................................................................... 8 Education ................................................................................................................................................ 14 Enforcement and maintenance of public order ...................................................................................... 16 Community .............................................................................................................................................. 16 Culture .................................................................................................................................................... 20 Tourism ................................................................................................................................................... 22 Traffic and Parking .................................................................................................................................. 22 Infrastructure, Construction and Development ..................................................................................... 23 Residence ................................................................................................................................................ 23 DigiTel Residents' Association ................................................................................................................. 23 Business Oriented Initiatives ..................................................................................................................... 24 Division preparation for property tax collection .................................................................................... 24 Local Businesses ...................................................................................................................................... 25 Information, directions, and enforcement of business compliance with "Purple Tag" regulations ...... 26 Online requests for a signage fee refund for business owners .............................................................. 26 Payment to suppliers .............................................................................................................................. 26 Flexible enforcement .............................................................................................................................. 26 Aid to businesses at risk .......................................................................................................................... 26 Additional relief for businesses ............................................................................................................... 27 Establishment of dedicated page to centralize all information necessary for businesses during COVID- 19 ............................................................................................................................................................ 27 Promoting digital initiatives for businesses ............................................................................................ 27 Internal organizational initiatives .............................................................................................................. 28 Transparency and remote connection to employees ............................................................................. 28 Employee health protection and compliance with purple tag conditions ............................................. 28 Management flexibility and working from home ................................................................................... 29 Salary and payslips .................................................................................................................................. 29 Construction work in municipal buildings .............................................................................................. 29 Budget preparation ................................................................................................................................. 30 2 Information Management ...................................................................................................................... 30 Public Relations and Communication ........................................................................................................ 30 Information for residents ........................................................................................................................ 30 International Relations ........................................................................................................................... 31 Foreign relations ..................................................................................................................................... 32 Summary: Scenarios of urban coping and growth during COVID-19........................................................ 33 3 Preface The current document coordinates the range of activities of the Tel Aviv-Yafo Municipality in handling the COVID-19 crisis in June-October 2020. The document is an update to two previous documents prepared on the subject - in April and May 2020 - by the Mayor's Office, in collaboration with Tel Aviv Global & Tourism, and by the Urban Center for Applied Information and Knowledge. To April report To May report This period is divided into three sub-periods in which the municipality operated under different constraints: 1. June 1-August - A setting of partial opening in the city, in the shadow of the COVID-19 pandemic, under certain restrictions. 2. September-mid-October - the period of the second lockdown, which lasted about five weeks. 3. From October, a gradual opening of businesses and institutions, which is continuing through the present. The information in this document details a variety of activities, encompassing the areas of action of the municipality in four separate aspects: Residents - providing services and response in the areas of community, welfare, health, education, security, infrastructure and traffic, culture, tourism and more. Businesses - providing a solution and assistance to businesses in the city. Employees - work schedules, activities of employees and managers, and intra-organizational initiatives. Public relations - information and spokespersons, relations with other authorities and with local government. Among the range of actions taken by the municipality, the most prominent were: the establishment of a command center for daily monitoring and control of the spread of the disease in the city and its reduction; providing assistance and treatment to all types of populations in need - senior citizens, youth, new immigrants, asylum seekers, and others; changes in the nature of leisure and cultural activities offered to residents, and beyond holding various events for all ages in bubbles, in the open and through Zoom; operating the education system in accordance with government guidelines and establishing assistance and support for educational staff and parents; strengthening communication with businesses and aiding applications for waivers of property taxes, through online interfaces, spacing of seating in public areas; maintaining continuous contact with residents through dedicated information sheets about COVID-19 on the municipality website, digital mailings, announcements; maintaining continuous and transparent employee communication with residents through text messages, campaigns and outreach activities; and flexible working arrangements that enable the municipality to continue providing service even in days of lockdown and restrictions. 4 Main trends - the Center for Economic and Social Research Between June and October 2020, the Center for Economic and Social Research conducted several surveys: Resident survey - which included 3,000 respondents and examined residents' satisfaction with the functioning of the municipality during emergencies and the information provided by the municipality, as well as examined additional needs that residents have during this period. A survey among business office owners – to which 400 office owners responded - designed to understand the situation of the businesses during this period and to identify businesses at risk - those that are likely to close, leave the city or reduce their business space. These parameters may affect city and municipal revenues. A survey on housing - which included 2,000 residents and examined parameters related to the COVID-19 period, and the economic and employment situation of respondents, as well as examined considerations of changing place of residence due to the crisis. Monthly follow-up conducted by the Research Center, in collaboration with the Strategic Planning Unit, after indicators showing the status
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