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CAMP Insight JUN 2012 20Pg.Indd p18 THE RENAISSANCE MAN OOF THE “BIG FOUR” BY GIACINTAF BRADLEY KOONTZ T H E “ B IG F O U R JUNE 2012 ” TTRAINING?WWHY GET Serving R H BY BILLA DE DECKERY the Business Aviation Community IN G I E N T G ? p4 AAMSTAT: FIRST 40 QQUARTERM NEW Since 1968 + S U T A A R T DDELIVERIEST : E E F L R I BY JUDYI NERWINSKI R V N S E E T R W p7 IE S CaCatctch UpUp Witith CACAMPMP – SeSee yoyou atat thehesese cononfefererencnceess – Upcoming:UpU p co SEESES BACK COVER FOR DETAILS o E SSeminarCAMPC mim BAB e ingn A A g CKC m M : K Nashville,NaN TN C a JulyJ 24in P OVO shs u V h l a ERE y r R vivi F lll 2 ORO le,e 4 D T ETE N TAIA LSL S CAMP DIRECTORY | www.CAMPSYSTEMS.com (West continued) (International continued) (WebECTM continued) Contents LOCATIONS Tom Ritrovato, West RSM George Rossides, International RSM Tel: 631-588-3200 ext. 239 NORTH AMERICA Tel (direct): 603-821-6430 Tel: 631-588-3200 ext. 212 Efax: 1-800-521-9109 Greetings New York (Headquarters) Toll Free: 1-800-558-6327 Toll Free: 1-877-411-2267 Toll Free: 1-877-411-2267 ext. 239 Camp Systems International Inc. E: [email protected] E: [email protected] E: [email protected] 04 INDUSTRY INSIGHTS LI MacArthur Airport Why Get Training? 999 Marconi Avenue North Central (IL, IN, IA, KY, MI, OEM BASED WebECTM SUPPORT June greetings, positioned By Bill de Decker Ronkonkoma, NY 11779 USA MN, MO, NE, ND, OH, SD, WV, WI) Wichita 375 Roland-Th errien, Suite 140 across fi ve Have you been strategizing about Eli Stepp, Jr., HBC / Cessna Field Service Rep Longueuil, QC J4H 4A6 Tel: 631-588-3200 regions of North Central Regional FSR Th omas Williams Canada 07 AMSTAT MARKET ANALYSIS how you can work more effi ciently since Fax: 631-588-3294 the U.S., and Mobile: 217-801-3701 CAMP Systems International Inc. last month’s issue? In May’s publication Toll Free: 1-877-411-CAMP (2267) Tel - US & Canada: 855-932-3286 First Quarter New Deliveries now in Europe, to support you at your E: [email protected] C/O Hawker Beechcraft Services, Inc. I highlighted some CAMP training Tel - International: 450-640-3286 By Judy Nerwinski home base. Each FSR travels within his Mid-Continent Airport (KICT) opportunities to help you work smarter. New Hampshire (Sales) Martha Karoutas, North Central RSM respective region making on-site calls 1980 Airport Road As we continue with the concept of 32 Daniel Webster Hwy, Suite 10 Tel (direct): 603-821-6436 WORLDWIDE BROKER PROGRAM 08 CAMP PEARLS to aircraft operators, service centers and Wichita, KS 67209 USA “work smarter, not harder,” let’s touch on Merrimack, NH 03054 USA Toll Free: 1-800-558-6327 Lynn Sosnowski, Broker & Finance OEM’s. Your FSR is your direct network Program Sales Manager - Worldwide OF INTEREST who your CAMP resources are and how E: [email protected] Mobile: 316-640-9178 09 link to CAMP. He can help answer any Tel: 603-595-0030 44 Apple Street, Suite 5 they can help make your day a little easier. E: [email protected] FAA Issues General questions you may have. If the answer Fax: 603-595-0036 South Central Tinton Falls NJ 07724 USA Toll Free: 1-800-558-6327 Trying to fi nd the right contact requires research, your FSR is your go-to- (AR, CO, KS, LA, NM, OK, TX) Little Rock Aviation Airports Study Tel (direct): 732-530-7409 or struggling with a question can be guy. He’ll help you fi nd the answer and Dennis Foote Dassault / HBC Field Service Rep Mobile: 732-720-9840 Montreal CAMP DIRECTORY draining. Add a time constraint and it direct you to the proper contact within South Central Regional FSR Tom Maher Fax: 732-530-6402 6800 Côte-de-Liesse, Suite 101 becomes frustrating. At CAMP, as far as Mobile: 972-439-7710 CAMP Systems International Inc. E: [email protected] YouTube™ Training the company. In addition, FSRs and Saint-Laurent, QC H4T 2A7 we’re concerned, you shouldn’t have to E: [email protected] C/O Dassault Falcon Jet RSMs work directly with one another to Canada USER HOT TIP struggle to get the answers you need. So Sarah Molloy, South Central RSM 3801 East 10th Street FLIGHT SCHEDULING 10 bring you a more tailored service. here’s a basic “go-by” list to help you: Tel: 514-448-1128 Tel: 631-588-3200 ext. 138 Little Rock, AR 72202 USA Edward Murphy, Aircraft Maintenance Aircraft Analysts are your resource Fax: 514-448-1120 Product Manager, Flight Scheduling Toll Free: 1-877-411-2267 Tel: 501-210-0580 Th e Application Support Team* is for everything that has to do with your Tel: 631-588-3200 ext. 265 Incident Analysis E: [email protected] Fax: 501-210-0475 available to help answer your questions aircraft maintenance program. CAMP Wichita Toll Free: 1-877-411-2267 ext. 265 By Thierry Chamard E: [email protected] about how to do something within any 8200 E. 34th Street North E: [email protected] analysts are responsible for updating Southeast of the CAMP applications — CAMP Building 1600, Suite 1607 13 TOOLBOX Q&A all of your Service Bulletins (SB), (AL, FL, GA, MS, NC, SC, TN, VA) São José dos Campos Maintenance, iCAMP, CESCOM, Flight Wichita, KS 67226 USA Roy Gioconda, Manager, Field Service INVENTORY MANAGEMENT Airworthiness Directives (AD), revisions Embraer Field Service Rep OEM HIGHLIGHT Scheduling, and Inventory Management. Mobile: 919-454-6843 Rajiv Tayal, Director, 14 and signed-off maintenance events sent Tel: 316-462-2267 Carlos Paulichi QA & Product Manager, Inventory Call or email when you want to know into CAMP. Call your Analyst when Fax: 316-462-2442 E: [email protected] 170 F43-3th fl oor - PC 144/2 Dassault Falcon Jet Tel: 631-588-3200 ext. 104 what a certain feature does, how to you have technical questions pertaining Toll Free: 1-866-581-CAMP (2267) Kate Gallant, Southeast RSM São José dos Campos, São Paulo 12227-901 Toll Free: 1-877-411-2267 ext. 104 ASO TOP 50 get to a particular screen, when you’re Brazil 17 to your aircraft’s program. Topic areas Tel (direct): 603-821-6433 E: [email protected] wondering what an icon means, or if the EUROPE could include: monthly reports (due Toll Free: 1-800-558-6327 Tel: +55 12 3927 8771 18 INSIGHT TO THE PAST Paris application has the capability to (you fi ll list), log book entries, updates sent into E: [email protected] Mobile: +55 12 8844 0707 CAMP Europe SAS SUBSIDIARIES Contract Air Mail Route #5 in the blank). Th e team is also available to CAMP, work cards, work order module; E: [email protected] 15 rue de la Montjoie - BP 58 Northeast (CT, DE, ME, MD, Florida And The Start-up Master give product demonstrations. questions pertaining to AD(s) and SB(s) 93212 Saint Denis La Plaine Cedex MA, NH, NJ, NY, PA, RI, VT, DC) Daniel Systems appearing on due list; tracked items, By Giacinta Bradley Koontz Regional Sales Managers (RSM)* are France Victor Josephson, APPLICATION (Transport Category Aircraft) available to assist you with your CAMP tasks, etc. You can fi nd your Analyst’s Tel: +33-1-55.93.45.80 Northeast Regional FSR SUPPORT 3401 NW 82nd Avenue, Suite 104 20 CAMP CALENDAR account. Each Sales Manager covers a name and contact information within the Fax: +33-1-55.93.45.99 Mobile: 516-652-9165 Doral, FL. 33122 USA Profi le screen. APPLICATION SUPPORT TEAM specifi c territory across North America www.campsystems.com.fr E: [email protected] Tel: 631-588-3200 Tel: 305-715-9565 and the globe. Th is gives you the * Please note that contact information for Joe Dynko, Northeast RSM Fax: 305-715-9987 Toll Free: 1-877-411-2267 advantage of having one, direct contact. Application Support, RSMs and FSRs is ASIA Tel (direct): 603-821-6428 www.danielsystems.com E: [email protected] Here are some examples of topics you available on the adjacent page. Additional Hyderabad, India Toll Free: 1-800-558-6327 might contact your RSM about: CAMP Systems Pvt Ltd E: [email protected] New Jersey CAMP resources/contacts are available on CAMP VIDEO TRAINING RCV Towers, HITEC City AMSTAT • Transfers; also referred to as aircraft the CAMP website, www.campsystems. ON YOUTUBE™ Hyderabad - 500 033 LATIN/SOUTH AMERICAN 44 Apple Street Editor: Karie White ownership changes. com, under the “sales,” “support,” and Visit: www.youtube.com/fi eldservicerep REGIONS Tinton Falls, NJ 07724 USA CAMP Systems International “company” headings. 32 Daniel Webster Highway, Suite 10 Manuel Cruz, • Pricing, such a/c subscription price, Tel: 732-530-6400 Merrimack, NH 03054 cost to add printed reports, illustrated Until next month, enjoy. CONTACTS Latin/South America RSM ADDITIONAL Fax: 732-530-6360 Tel: (603) 595-0030 Tel: 631-588-3200 ext. 257 text, or auto notifi cation, etc. Best regards, FIELD SERVICE REPRESENTATIVES Toll Free: 1-877-426-7828s Fax: (603) 595-0036 Toll Free: 1-877-411-2267 SERVICES Email: [email protected] & REGIONAL SALES MANAGERS www.amstatcorp.com • Enrollments E: [email protected] WebECTM (Sales) Advertising: George Rossides U.S. REGIONS • Contact or Billing Changes (ENGINE CONDITION TREND MONITORING) Aircraft Shopper Online Toll Free: 1-877-411-CAMP West (AK, AZ, CA, HI, ID, Tel: (631) 588-3200 INTERNATIONAL Pamela J.
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