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Sustainability Report 2014 Panasonic Corporation About Sustainability Report 2014 Sustainability Report 2014 Panasonic Corporation About Sustainability Report 2014 Editorial Policy In consideration of the increasing importance of sustainability management, Panasonic publishes the Sustainability Report to comprehensively introduce our initiatives towards the society and environment as well as annual relevant data. We used the International Standard, ISO26000:2010, Guidance on social responsibility, specifically the seven core subjects, as well as the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines G4 and its principles of sustainability context, stakeholder inclusiveness, materiality, and completeness, to determine the universe of issues relevant to social responsibility. In addition, to determine priority issues, we conducted materiality assessment (see pages 9-12), as well as focusing our environmental reporting on the issues as set forth in the environmental action plan — Green Plan 2018. Data reported in this report refers to a global result and the name of a country or region is indicated when disclosing data specific to a particular country or region. More detailed information or those by region is disclosed in the Sustainability page on our website. http://www.panasonic.com/global/corporate/sustainability/ This report is published alongside our Annual Report 2014, which contains detailed information about our business and financial performance. http://panasonic.net/ir/ Scope of the Report Reporting period: Fiscal 2014 (April 1, 2013 – March 31, 2014) Organizations covered: Panasonic Corporation and consolidated subsidiaries •Data related to manufacturing sites covers all manufacturing sites (296 sites) that have established Environmental Management Systems. •Effective from the present fiscal year (fiscal 2014), the Company has revised its policy regarding the retroactive revision of data in the event of changes in the scope of tabulation. From fiscal 2014, data will not be revised in a retroactive manner. Fiscal 2014 data: Data for sites covered in fiscal 2014 (296 sites) Data for or before fiscal 2013: The scope of data is the same as that for sites covered in fiscal 2013 (300 sites) •Data without any indication of fiscal years or regions refers to global results in fiscal 2014. Assurance KPMG AZSA Sustainability Co., Ltd. assured our major environmental performance data in this report. For details of the indicators subject to independent assurance, please refer to the independent assurance report on page 220. Reference Guidelines Sustainability Reporting Guidelines G4 by the Global Reporting Initiative (GRI) Environmental Reporting Guidelines 2012 by the Ministry of the Environment, Japan *We provide ISO26000 and GRI4 content indexes at the back of this report. 1 Contents About Sustainability Report 2014 ·························································································································· 1 Contents ·························································································································································· 2 Company Profile ················································································································································ 4 Top Message ···················································································································································· 5 Panasonic Sustainability Our Unchanging Management Philosophy and Sustainability ················································································ 6 Panasonic Code of Conduct ··························································································································· 7 Sustainability Policy ····································································································································· 8 System for the Promotion of CSR Activities ······································································································· 9 Boundaries and Materiality for CSR Activities ··································································································· 12 Corporate Governance, etc. ························································································································· 13 Risk Management ······································································································································ 23 Environment Policy ······················································································································································ 31 Special Feature—Globalization of the Housing Business ·················································································· 34 Special Feature—Expansion of the Automotive Business ··················································································· 36 Eco-conscious Products and Factories ··········································································································· 38 CO2 Reduction ·········································································································································· 43 Energy-saving/creating/storing Products ········································································································· 45 Energy Solutions ······································································································································· 52 Global Warming Prevention at Factories and Offices ························································································· 55 Business of Factory Energy Conservation Support Service ················································································· 59 Green Logistics ········································································································································· 61 Resources Recycling ·································································································································· 64 Reduction in Resources Used ······················································································································ 66 Recovery of Resources ······························································································································· 67 Use of Recycled Resources ························································································································· 70 Zero Waste Emissions from Factories ············································································································ 74 Water Resource Conservation ······················································································································ 77 Chemical Substance Management ················································································································ 80 Biodiversity Conservation ···························································································································· 85 Collaboration across the Supply Chain ··········································································································· 89 Environmental Sustainability Management across the World ··············································································· 91 Contribution to Local Communities and Education for the Next Generation ····························································· 99 Human Resource Development ··················································································································· 101 Environmental Communication ···················································································································· 102 Environmental Governance ························································································································· 105 Environmental Management Systems ··········································································································· 106 Environmental Risk Management ················································································································· 107 Environmental Information Systems ·············································································································· 109 Overview of Environmental Impact and Environmental Accounting ······································································· 110 History of Environmental Activities ················································································································ 113 Customers Management Approach ······························································································································ 116 Product Quality and Safety ························································································································· 117 Customer Satisfaction ································································································································ 124 Information Security and Protection of Personal Information ··············································································· 130 Corporate Communications in Advertising ······································································································ 132 2 Fair Operating Practices
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