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Parcel Post Compendium Online Office National Des Postes La Poste Parcel Post Compendium Online TN - Tunisia Office national des postes La Poste Tunisienne TNA Basic Services PREDES Pre-advice of international dispatch Yes V 2.0 information - origin post 1 Maximum weight limit admitted RESDES Dispatch receipt information (response Yes 1.1 Surface parcels (kg) 30 V 1.1 to a PREDES) – destination post 1.2 Air (or priority) parcels (kg) 30 5.1.5 Ready to start transmitting data to Yes partners wishing to receive data 2 Maximum size admitted 5.1.6 Other messages transmitted 2.1 Surface parcels PRECON Pre-advice of international consignment Yes 2.1.1 2m x 2m x 2m No – origin post (or 3m length & greatest circumference) RESCON Response to a PRECON – destination Yes 2.1.2 1.5m x 1.5m x 1.5m Yes post (or 3m length & greatest circumference) CARDIT Carrier documents international No 2.1.3 1.05m x 1.05m x 1.05m No transport – origin post (or 2m length & greatest circumference) RESDIT Response to a CARDIT – destination No 2.2 Air parcels post 2.2.1 2m x 2m x 2m No 6 Home delivery (or 3m length & greatest circumference) 6.1 Initial delivery attempt at physical Yes 2.2.2 1.5m x 1.5m x 1.5m Yes delivery of parcels to addressee (or 3m length & greatest circumference) 6.2 If initial delivery attempt unsuccessful, Yes 2.2.3 1.05m x 1.05m x 1.05m No card left for addressee (or 2m length & greatest circumference) 6.3 Addressee has option of paying taxes or Yes duties and taking physical delivery of the item Supplementary services 6.4 There are governmental or legally 3 Cumbersome parcels admitted Yes binding restrictions mean that there are certain limitations in implementing home 4 Maximum size admitted delivery. 4.1 Surface parcels 6.5 Nature of this governmental or legally binding restriction. Metres for any one dimension 2 Metres for length & greatest 3 circumference 7 Signature of acceptance 4.2 Air parcels 7.1 When a parcel is delivered or handed Metres for any one dimension 2 over 7.1.1 a signature of acceptance is obtained Yes Metres for length & greatest 3 circumference 7.1.2 captured data from an identity card are Yes registered 7.1.3 another form of evidence of receipt is Yes Parcels service features obtained 5 Electronic exchange of information 7.1.4 Nature of this evidence 5.1.1 Use a track and trace system Yes Procuration, Passeport, Carte séjour 5.1.2 Mandatory tracking events transmitted 7.2 Ordinary parcels EMC Departure from outward office of Yes 7.2.1 Signature of the addressee or his agent Yes exchange 7.2.2 Signature of a de facto agent No EMD Arrival at inward office of exchange Yes 7.3 Insured parcels EMH Attempted/Unsuccessful delivery Yes 7.3.1 Signature of the addressee or his agent Yes EMI Final delivery Yes 7.3.2 Signature of a de facto agent No 5.1.3 Optional tracking events transmitted EMA Posting/collection Yes Insured parcel service EMB Arrival at outward office of exchange Yes 8 Insured surface parcels admitted No EME Held by Customs Yes 9 Insured air parcels admitted Yes EMF Out of Customs/Departure from inward Yes office of exchange 9.1 Maximum insured value for air parcels 2275 EMG Arrival at delivery office Yes (SDR) 9.2 Maximum insured value when the 2275 EMJ Arrival at transit office of exchange No provisions of the Parcel Post EMK Departure from transit office of exchange No Regulations are not applied 5.1.4 Dispatch messages transmitted 10 Marking used for insured parcels 10.1 CP 74 pink label used No Date of last update : 23.09.2020 Page 1 of 15 Parcel Post Compendium Online TN - Tunisia Office national des postes La Poste Tunisienne TNA 10.2 CP 73 label and pink “insured” label No 16 Consignment service by bilateral No used agreements provided Cash-on-delivery service for parcel Integrated logistics service 11.1 Acceptance of Cash-on-delivery 17 integrated logistics service by Yes (COD) service for parcels bilateral agreements provided 11.1.1 outbound COD parcels 11.1.2 inbound COD parcels Yes Addresses for bilateral agreements 11.2 Amount charged to the sender for the 18 Contact details of the person responsible for service (in SDR), in addition to questions concerning bilateral agreements postage charges: 11.2.1 for ordinary parcels SDR Name: Mr Bahria Mounir 11.2.2 for insured parcels SDR Function: Chef de Centre Des Colis Postaux 11.3 Additional amount for the delivery of Address: Centre des Colis Postaux COD parcels Complexe Postal de Tunis Carthage 1060 Tunis 11.3.1 Fixed cost SDR Tel: 1: (+216)71940061 11.3.2 Value range or the value of the parcel 2: (+216) 98942258 (explanation on how the service charge Fax: (+216)71941036 billed to the addressee is calculated): E-mail [email protected] 11.4 Methods of payment accepted upon [email protected] delivery for the service charge billed to the addressee Admissible radioactive material and infectious substances Cash : No Credit card : No 19 Radioactive materials admitted in Cheque : No Payment by mobile phone : No 19.1 Air Parcels Other : Inbound parcels No 11.5 Methods of payment accepted upon Outbound parcels No delivery for the value of the COD parcel Cash : No 19.2 Insured parcels Money order : No Inbound parcels No Credit card : No Cheque : No Outbound parcels No Payment by mobile phone : No Other : 20 Infected substances admitted in 11.6 Maximum value accepted for an inbound SDR 20.1 Air Parcels COD parcel Inbound parcels No Outbound parcels No Express delivery service 20.2 Insured parcels 12 Express parcel delivery service No provided Inbound parcels No Outbound parcels No Parcels with advice of delivery 13 Admission of advice of delivery for Supplementary charges - Customs 13.1 ordinary parcels Yes 21 Non-dutiable parcels 13.2 insured parcels Yes 21.1 Threshold level below which parcels are No free of customs duties and other taxes Comments: Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges No and fees admitted 22 Dutiable parcels 22.1 Customs clearance fee collected for Yes Fragile parcel parcels subject to import customs clearance 15 Fragile parcels admitted No 22.2 Amount of fee collected Local currency 4 TND Consignment service USD Date of last update : 23.09.2020 Page 2 of 15 Parcel Post Compendium Online TN - Tunisia Office national des postes La Poste Tunisienne TNA Comments: Comments: 23 Customs clearance fee collected for No for all items declared at customs Delivery procedures for parcels for which customs duty and Comments: taxes are payable 31 Procedure for parcels for which customs duty is payable 24 Administration fees collected for No 31.1 Pick up of parcel at the customs office Yes parcels subject to export customs clearance 31.2 Addressee’s address with collection of Yes Comments: customs duties and taxes at the time of delivery 31.3 Delivery to the addressee’s address Yes after payment of customs duties and taxes Special charges - Storage 31.4 Over the counter at the local post office Yes with immediate payment of customs 25 Storage charge collected on a parcel Yes duties and taxes when it is kept beyond the prescribed period, or in the event of return to 31.5 Other sender/redirection 25.1 Amount of charge per day/per parcel Local currency 1 TND Period of retention SDR 32 Period of retention for parcels 25.2 Period of charge, if not daily 32.1 Normal period 15 Day(s) 32.2 Exceptional period 2 Month(s) Special delivery charges 33 Retention for parcels for which notice 26 Delivery charges collected at the time No could not be sent or addressed to of delivery in response to the advice poste restante of arrival 33.1 Normal period 15 Day(s) 33.2 Exceptional period 2 Month(s) Special charges – Poste restante 27 Poste restante service provided Yes Parcels automatically retained 27.1 Amount of charge per parcel 34 A list of contact e-mail addresses for Local currency 0.500 TND accounting and verification notes is temporarily being maintained and SDR published outside the compendia; 27.2 Basis for charge if not an amount per please refer to International Bureau parcel circular 75/2020. The UPU contact person for any updates to this list is [email protected]. Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Yes Office name: Centre des Colis Postaux Name: Ms Fitouri Faiza Function: Chef de Service Exploitation Delivery areas Address: Centre des Colis Postaux 29 Parcels delivered to Complexe Postal de Tunis Carthage 29.1 all addresses Yes 1060 Tunis Tel: 1: (+216)71940991 29.2 specific areas only No 2: (+) Fax: (+216)71941036 Comments: E-Mail: [email protected] [email protected] Requests for withdrawal from the post or alteration, or Collection correction of address 30 Collection of parcels at post offices 35 Requests for withdrawal from the Yes provided for post accepted 30.1 all addresses Yes 35.1 Central office (in destination country) to which requests must be sent 30.2 specific areas only No Date of last update : 23.09.2020 Page 3 of 15 Parcel Post Compendium Online TN - Tunisia Office national des postes La Poste Tunisienne TNA Office name: Centre des Colis Postaux Office name: Centre des Colis Postaux Name: Ms Fitouri Faiza Name: Mr Letaief Hamdy Function: Chef de Service Exploitation Function: Chef Division Commercial Address: Centre des Colis Postaux Address: Centre des Colis Postaux Complexe Postal de Tunis Carthage Complexe Postal de Tunis Carthage 1060 Tunis 1060 Tunis Tel: 1: (+216)71940991 Tel: 1: (+216)71941535 2: (+) 2: (+) Fax: (+216)71941036 Fax: (+216)71940371 E-Mail: [email protected] E-Mail: [email protected] [email protected] [email protected] Special
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