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March 2017 SETTING SERVICE STANDARDS and EDUCATING the HOROLOGICAL COMMUNITY

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March 2017 SETTING SERVICE STANDARDS and EDUCATING the HOROLOGICAL COMMUNITY TM March 2017 SETTING SERVICE STANDARDS AND EDUCATING THE HOROLOGICAL COMMUNITY AMERICAN WATCHMAKERS- CLOCKMAKERS INSTITUTE Buy an innovative Elma watch cleaning machine before 3-31-17 and get FREE solutions ELMASOLVEX VA Single-Chamber Ultrasonic Vacuum Technology for more efficient cleaning Multi-frequency ultrasound is adjustable for delicate parts Place parts basket in the chamber: automatic pumping of solutions, ultrasonic cleaning, draining, drying; all under vacuum Vacuum technology removes gas bubbles during ultrasound, allowing cleaning and rinsing to reach all surfaces Includes the filtration system which captures solvent vapors for units that can’t be exhausted outside ELMA-VA Elmasolvex VA with 64mm stainless steel baskets $16,507.00* Get 1 container of ELMA-WFPRO cleaner and 3 of ELMA-SUPROLPRO rinse FREE—use 4FREEVA ELMA-RM ELMA-SA ELMASOLVEX RM Automatic Vibrasonic 4-Jar Cleaning Technology—Replaces 3-jar RM90 One cleaning, three rinsing and one drying chamber ELMA-RM Elmasolvex RM with 64mm stainless steel baskets $5,141.00* OR ELMASOLVEX SE Manual 4-Jar Cleaning Technology—Replaces 3-jar Super-Elite Four cleaning chambers and one drying chamber ELMA-SE Elmasolvex SE with 64mm stainless steel baskets $2,674.00* Get 1 container of ELMA-WFPRO cleaner and 2 containers ELMA-SUPROLPRO rinse FREE—use 3FREERMSE ELMA Pro cleaning solutions work in ALL ultrasonic and non-ultrasonic cleaning machines WFPRO Cleaning Solution Suprol Pro Rinsing Solution Non-aqueous cleaning solution Waterless rinsing solution with lower aroma than before 3 year shelf life Compatible with high temp baths ELMA-SUPROLPRO 2.5 liter bottles 2 year shelf life Price ea/1 $41.95 Price ea/6 $37.95 ELMA-WFPRO 2.5 liter bottles Price ea/1 $41.95 Price ea/6 $37.95 *Call for cash discount on machines and save more! Jules Borel & Co. 1110 Grand Boulevard n Kansas City, Missouri 64106 Phone 800-776-6858 n Fax 800-776-6862 n julesborel.com Horo Times ELMAs VA RM SE free solution 3-17.indd 1 2/3/2017 11:09:15 AM IN THIS VOLUME 41, NUMBERissue 3, March 2017 Features TM Affiliate Chapter News March 2017 Know Your Value, Part page 52 SETTING SERVICE STANDARDS AND EDUCATING THE HOROLOGICAL COMMUNITY Three Official Publication of the American Watchmakers-Clockmakers Institute By Michael Gainey, CC21 Technical Discussions EXECUTIVE & EDITORIAL OFFICES page 12 American Watchmakers- Making a Watch from Con- Clockmakers Institute (AWCI) The American Spirit ception to Finished Product 701 Enterprise Drive Joshua Shapiro with Kaj Korpela, Part Three Harrison, OH 45030 By Aaron Recksiek, CW21 AMERICAN WATCHMAKERS- By Henrik Korpela CLOCKMAKERS INSTITUTE 866-FOR-AWCI (367-2924) page 42 or 513-367-9800 page 20 Fax 513-367-1414 [email protected] • www.awci.com AWCI News www.facebook.com/MyAWCI Shop Tip Cover Image: President’s Message Battery Safety One-minute tourbillon carriage with Jordan P. Ficklin, CW21 By Fred T. White, CMW21 the Swiss lever escapement. Executive Director By Bob Little, CC, CW page 4 Photo credit: Kaj Korpela Ext. 310 [email protected] page 32 Donna Hardy Executive Director’s Message Sit on Your Hands Managing Editor By Jordan P. Ficklin, CW21 Industry News page 40 Ext. 305 [email protected] page 5 In Summary Kathy Ortt Looking at Options: Editor By Aaron Recksiek, CW21 Editor's Forum page 34 Business and Workshop [email protected] By Donna Hardy Practices Survey Janette Torres-Gomez page 6 By Hannah Mancill Graphic Designer & Education & page 46 Assistant Technical Support 2017 Annual Convention Ext. 302 [email protected] Here We Go Again! Certification Tom Schomaker, CMW21 By Terry Kurdzionak Watchmaking Excellence Watchmaking Instructor page 10 AWCI Educational Calendar CW21 Standards Ext. 309 [email protected] page 8 page 49 Rob McLeod Memoriam Education & Certification Coordinator Columns Classifieds Ext. 303 [email protected] Archie B. Perkins page 16 Maureen Seals Ask David Christianson Buy, Sell, Trade, and Membership Coordinator & CMW21, FBHI, FAWCI Employment Opportunities Technical Support You Can Shape the Future page 18 page 55 Ext. 301 [email protected] of AWCI and the Horological HOROLOGICAL TIMES Industry From the Workshop Advertisers’ Index ADVISORY COMMITTEE page 30 By Jack Kurdzionak, CW21, FAWCI page 58 Bob Little, CC, CW, Chair page 37 Daniel Benson, CMW Paul Corn New Members/Congrats/ Industry Advisory Board Andrew DeKeyser, CW21 Memoriam Members Karel Ebenstreit, CMW, CC21 page 51 page 58 David Fahrenholz Dale LaDue, CMW21 Hannah Mancill Matt Schloemer, CW21 OUR VISION: Reprinting and reproduction is prohibited without written AWCI’s vision is to have an educated and passionate horological community permission from the American Watchmakers-Clockmakers practicing the highest standards and with the resources to provide quality goods Institute. Copyright © 2016 by the American Watchmakers- Clockmakers Institute. and services. Horological Times (ISSNO 145-9546) is published monthly and copyrighted by the American Watchmakers- OUR MISSION: Clockmakers Institute, 701 Enterprise Drive, Harrison, OH Setting service standards and educating the horological community. 45030-1696. Subscription price for the public is $175.00 per year ($15.00 per copy). Members subscription is $99.00 which is included with annual dues of $175.00. Periodicals postage paid at Harrison, OH 45030 and additional entries. Like us on Facebook! Follow us on Twitter! Follow us on Instagram! POSTMASTER: Send address changes to Horological Times, www.facebook.com/HorologicalTimes www.twitter.com/AWCInstitute www.instagram.com/americanwatchmakers 701 Enterprise Drive, Harrison, OH 45030 Like us on Facebook! Check out our educational videos! 3 www.facebook.com/MyAWCI www.youtube.com/awci/videos a message from the president FRED T. WHITE, CMW21 atchmakers and clock- it will be there until someone wakes up and realiz- Wmakers are a solitary es that they need us. Meanwhile, let’s continue to do group for the most part. We good work and educate ourselves to be the very best spend a good amount of our we can be. I have only missed a few jobs because of day or night working by our- parts, thanks to my network of people. You can say selves, with little interaction the sky is falling or do something to improve your lot with other people. That six in life—it is up to you. Fred T. White [email protected] square inches that so much of Throughout history our industry has had its ups our time is spent working in can become very lonely. and downs. In the 1960s the quartz watch came on That is why it is good to take a break and call a fellow the scene, and many a good watchmaker left the busi- craftsperson, because he or she will under- ness, never to return. Watchmakers heard stand what you are experiencing. We have a When there would not be a need for a repair for lot of time to think, and sometimes “stink- a door years. (There were three watchmakers in ing thinking” creeps into our lives. We must closes, a the small town of 5,000 people where I do everything we can to keep our minds on lived at the time, and today there isn’t one the positive things that are going on in our window left.) I too left because you could not charge lives and around us. That is why I keep a opens. enough to make a living at the bench. My book of motivational quotes close by. second career gave me a good education in I find it very therapeutic to take a timepiece that sales and sales management and working with people. has not run for years, or that the customer has been When a door closes, a window opens; seize the op- told cannot be repaired, give it a good servicing, make portunity. As horologists, we have gone through the the necessary repairs, put the balance in place—and it “good ole’ days” when parts were readily available. comes to life. That is my reward. There was a time when the brands begged us to buy Why do we look at our situation and say the sky genuine parts because the generic parts were so well- is falling? How many times have you missed a repair made and sometimes cheaper than the genuine. The job because of parts? Did you take the job in and at- downside was there was a flood of watchmakers in tempt to find parts, or did you just turn the customer the marketplace, and it was difficult to make a living. away? Who knows how much business you may have I knew one watchmaker who worked 12 to 14 hours missed by that one act? Many times I am reminded a day to support his family. So, were the “good ole’ of the children’s story of the boy who cried wolf so days” the best? In many ways they were, but some often when there wasn’t a wolf that when there was things were not as good as today. We can always find one, no one listened to him. Do we cry wolf, or do something to complain about, or we can look for the we try to find a solution to our problem? We can good. For many years there was a plaque that hung on moan and groan about the parts situation and get our the wall in my office. It simply said: “The sun always blood pressure up, but the problem is still there; and shines after the rain.” So look for the sunshine. 4 March 2017 a message from the JORDAN P. FICKLIN, CW21 executive director efore I sat down to write Throughout the years, watchmakers and clockmak- Bthis month’s message, I ers have demonstrated their ingenuity and resourceful- looked through some older ness (while complaining the whole time).
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