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Faqs for NS50 Free Travel Day

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Faqs for NS50 Free Travel Day FAQs for NS50 Free Travel Day Q. What is the NS50 Free Travel Day about? Why is it happening on 30 June? Singapore marks 50 years of National Service this year. The NS50 Free Travel Day is organised by the 4 public transport operators to recognise the contributions of all national servicemen. The NS50 Free Travel is part of the NS50 celebrations and is held in conjunction with activities to commemorate SAF Day. The NS50 Free Travel Day applies to all public bus, MRT and LRT services operated by Go-Ahead Singapore, SBS Transit, SMRT Corporation and Tower Transit Singapore. Private-hire buses and taxis are not covered. Q. When is the NS50 Free Travel Day? Please check with the relevant public transport operator for first and last service timings on 30 June. Q. Are taxis free on 30 June too? No, private-hire buses and taxis are not covered under this initiative. Q. I am an NSman/have already MRed (for MINDEF)/have completed my ORNS Cycles (for MHA). Do I get to enjoy free travel? Or is this only applicable to NSFs? Full-time National Servicemen (NSF), Operationally Ready National Servicemen (NSmen), servicemen in MINDEF Reserve/who have completed their ORNS Cycles and ex-NSmen are eligible for free travel on 30 June 2017, as long as they put on their service uniform. Q. I am a national serviceman. What do I have to do to enjoy free bus/train rides on 30 June 2017? Please wear your service uniform on 30 June. • [Bus] The bus captain will identify your status as a national serviceman based on your uniform and allow you on board. 1 Q. I served in SAF/SPF/SCDF in XXX vocation. Is my uniform allowed? You should wear your service uniform. SAF national servicemen should wear their No. 3 or No. 4 uniform, while SPF and SCDF national servicemen should wear their service uniform. Past-generation uniforms, such as the SAF Temasek Green No. 4, are also permitted. [If caller gives an example of uniform, check against the approved list of uniforms] • SAF No.4 (Army, Navy and Air Force) uniform • SAF No.3 (Army, Navy and Air Force, Provost) uniform • SAF Camo Green No.4 uniform • SAF Temasek Green No.4 uniform • SPF Community Engagement Officer uniform • SPF Neighbourhood Police Centre Officer uniform • SPF Police Coast Guard Officer uniform • SPF Protective Security Command (ProCom) uniform • SPF Public Transportation Security Command (TransCom) uniform • SPF Special Operations Command uniform • SPF Vigilante Corps uniform • SCDF No.3 (Officer, Provost) uniform • SCDF Obese Servicemen uniform • SCDF No.4 uniform • SCDF Emergency Medical Specialist field dress uniform Q. I am an ex-NSman and do not have my uniform any more. Can I still enjoy free travel? Free travel is only extended to past and present national servicemen who are in uniform on 30 June. Q. I am a national serviceman. Why can’t I enjoy free travel if I show my SAF/SPF/SCDF identification? We encourage all national servicemen to wear their uniforms on important occasions like the yearly SAF Day. The NS50 Free Travel Day is meant to recognise the contributions of all national servicemen and we hope that every national serviceman will wear their uniform as a visual show of support for NS on 30 June. 2 Q. I transfer between buses, MRT and LRT in my daily journey. Do I enjoy free travel on all my public transport rides? Yes, you can transfer between all public bus, train and LRT services operated by Go-Ahead Singapore, SBS Transit, SMRT Corporation and Tower Transit Singapore for free, as long as you are in your service uniform. Q. Does the NS50 Free Travel Day apply to express bus, NightRider or Night Owl services? Yes. All bus services operated by Go-Ahead Singapore, SBS Transit, SMRT Corporation and Tower Transit Singapore are covered by the NS50 Free Travel Day. Q. I am a national serviceman and have a bus or train concession pass. Do I get a refund for 30 June since my bus and train travel is free? No. The NS50 Free Travel Day is a mark of recognition towards all national servicemen by the four public transport operators for all national servicemen and does not affect bus and train concession passes. Q. Will concession pass holders (e.g. Senior Citizens, Students) be given an extension of one day in lieu of the one day free travel? Free travel on all public bus, MRT and LRT train services is intended to mark 50 years of National Service (NS50) for national servicemen. Concession pass holders will not be granted an extension in lieu of the one day free travel. Q. I am a national serviceman and I wore my uniform on 30 June, but I accidentally tapped my EZ-Link/credit card on the fare reader/gantry. Do I get a refund? No. (For SMRT only) For the North-South, East-West (NSEWL) and Circle Lines (CCL), SMRT will refund your travel fare if you are travelling on SMRT’s network on NSEWL and CCL. Please approach SMRT staff at the Passenger Service Counter to reset your card within 10 minutes of the accidental activation of the fare card or credit card. On SMRT buses, when a national serviceman accidentally taps his fare card, he should inform the SMRT bus captain (BC), who will issue him a complimentary ticket for 3 that specific journey. The serviceman will have to tap out immediately, to avoid a scenario where the full fare is deducted if they tap out at a later time or do not tapping out altogether. Q. What about NSmen in Physical Training (PT) kit travelling on the network for Individual Physical Proficiency Test (IPPT)? (For SMRT only) NSmen should proceed to show their 11Bor SAF100 for verification purposes to frontline staff before free entry and exit is facilitated. Q. What if I take the train or bus past midnight on 30 June 2017? Travel is free on 30 June 2017 until the end of service. You may refer to the respective transport operators’ websites for service timings. Q. What if I take the train or bus past midnight on 30 June 2017? Travel is free on 30 June 2017 until the end of service. You may refer to the respective transport operators’ websites for service timings on 30th June. 4 .
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