DOCSLIB.ORG

Notices from Member States

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Notices from Member States 8.3.2008 EN Official Journal of the European Union C 63/5 NOTICES FROM MEMBER STATES Commission communication concerning Article 4(3) of Directive 98/27/EC of the European Parliament and of the Council on injunctions for the protection of consumers' interests, concerning the entities qualified to bring an action under Article 2 of this Directive (Text with EEA relevance) (2008/C 63/06) The authorities of the Member States concerned have recognised the entities mentioned below as being qualified to bring actions for an injunction under Article 2 of Directive 98/27/EC. BELGIUM Name of the entity Contact details Purpose 1. Association belge des consom- rue de Hollande/Hollandstraat, 13 — Promotes, defends and represents consumer interests (initia- mateurs Tests-Achats/Belgische B-1060 Bruxelles tives, activities, studies, research, publications on consumer Verbruikersunie Test-Aankoop Tel. (32-2) 542 35 55 issues, individualised services and support for members, etc.). Fax (32-2) 542 32 50 — Promotes and supports the recruitment and development of E-mail: [email protected] legal persons whose main objective is to promote and defend [email protected] consumer interests www.test-achats.be www.test-aankoop.be 2. Organisation des consomma- Neustraße, 119 — Informs and advises private persons on consumer problems. teurs a.s.b.l./Consumentenorga- B-4700 Eupen — Intervenes with the authorities and takes steps to protect nisatie v.z.w/Verbrau- Tel. (32-2) 087 59 18 50 consumers. cherschutzzentrale V.o.E. Fax (32-2) 087 59 18 51 — Rights and individual and collective consumer representation. E-mail: [email protected] www.cec-ecc.be — Cross-border consumer issues. www.evz.be — Preventive measures and help for private persons with exces- sive debts BULGARIA Name of the entity Contact details Purpose 1. Комисия 70 70I8B0 =0 ?>B@518- Slaveikov Sq. 4A — Is responsible for the application of consumer protection law B5;8B5/Consumer Protection BG-1000 Sofia (general product safety, protection of economic interests, Committee Tel. (+395-2) 987 7445 out-of-court settlement of consumer disputes, protection of Fax (+395-2) 988-42-18 consumers' collective interests). 5-mail: [email protected] — Provision of consumer information and advice. web: www.kzp.bg — Settlement of consumer disputes. — Manages the work of the conciliation committees for out-of-court disputes, including that of the conciliation committee for payment disputes. — Examines consumer complaints. — RAPEX contact point for the rapid exchange of information on dangerous products. — Coordinates the activities of other qualified entities under Regulation (EC) No 2006/2004 on consumer protection cooperation. — Is responsible for the implementation of 12 Directives coming under the scope of Regulation (EC) No 2006/2004 C 63/6EN Official Journal of the European Union 8.3.2008 Name of the entity Contact details Purpose 2. Българска =0F8>=0;=0 Stefan Stambolov St 35A — Provides consumers with information on: goods and services 0A>F80F8O =0 ?>B@518B5;8B5/ BG-1000 Sofia placed on the market; risks associated with the use of Bulgarian National Consumers' Tel./Fax: (+395-2) 8333 285 products and services and ways of avoiding them; various Association means of protecting consumers' economic interests; legisla- tion in force in the Republic of Bulgaria. — Prepares proposals for legal, economic and political measures to protect consumers and the environment 3. Потребителски F5=BJ@ 70 Knyaz Aleksandr — Independent consumer monitoring. 8=D>@<0F8O 8 87A;5420=8O/ Battenberg Boulevard 27 — Informing consumers on the state of the market for goods Consumer Centre for Informa- BG-4000 Plovdiv and services. tion and Research Tel. (+395-32) 68 74 78 — Informing consumers and specialised entities about infringe- (+359) 0 886 330 770 ments of state standards and other legal instruments (+359) 0 894 799 288 governing the production and trade of goods and services 5-mail: [email protected] 4. !JN7 =0 70AB@0E>20=8B5 2 Residential Complex „Lazur“ — Protects the interests of insured persons. България/Union of Insured Block 7, Entry A — Informs consumers on insurance matters Persons in Bulgaria BG-8001 Burgas Tel./Fax (+395-56) 83 14 62 5-mail: [email protected] 5. 538>=0;5= AJN7 =0 ?>B@518- Blintsi Square 2 — Socially useful activities to protect consumers B5;8B5-98, 3@. Видин/Regional 11th floor, room 10 Association of Consumers — BG-3700 Vidin 98, Vidin Tel./Fax (+395-94) 601 431 5-mail: [email protected] 6. Независим AJN7 =0 ?>B@518- Klokotnitsa St 35-37 — Provides consumers with information on: goods and services B5;8B5 2 България/Independent BG-1000 Sofia placed on the market; risks associated with the use of Union of Consumers in Tel./Fax (+395-2) 83 19 000 products and services and ways of avoiding them; various Bulgaria Vezrazhdane Square 1, room 224 means of protecting consumers' economic interests; legisla- Pleven tion in force in the Republic of Bulgaria. Tel. (+395-64) 801 941 — Prepares proposals for legal, economic and political measures Fax (+395-64) 83 50 02 to protect consumers and the environment Sofia office Tel./Fax (+395-2) 931 56 24 e-mails: [email protected] [email protected] [email protected] 7. Национална ;830 — ?>B@5- Residential Complex „Lazur“, Block 9, — Informs consumers on their rights. 18B5;8 =0 CA;C38/National Entrance 3 — Addresses irregularities in the market for services and duly League — Consumers of BG-8001 Burgas notifies the competent consumer bodies. Services Tel. (+395-56) 888 955 — Assists consumers in the event of problems mobile phone: (+395) 0 889 61 51 08 5-mail: [email protected] 8. Асоциация „Помощ 70 ?>B@5- Residential Complex „Lyulin“ — Organises seminars and provides training on consumer 18B5;O“/Consumer Assistance Block 901, Entrance D, flat 98 affairs. Association BG-1324 Sofia — Sets up consumer information and consultation centres. Tel. (+395-2) 36 35 41 — Institutes class actions to defend consumers' interests. mobile phone: (+395) 0 88 879 55 22 5-mails: [email protected] — Initiates legislative developments in the field of consumers' [email protected] rights. — Participates in the work of state consultative bodies in the field of consumer protection. — Provides mediation and participates in the work of the conci- liation committees. — Tests products and is involved in official controls 8.3.2008 EN Official Journal of the European Union C 63/7 Name of the entity Contact details Purpose 9. $545@0F8O =0 ?>B@518B5;8B5 2 Stefan Stambolov St 35A The organisation's activities focus on the protection of consu- България/Federation of Consu- BG-1000 Sofia mers' economic interests, by: mers in Bulgaria Tel./Fax (+395-2) 931 98 11 — participating in the preparation of laws and regulations, (+395-2) 833 32 85 — preparing opinions on governmental, departmental and 5-mail: [email protected] municipal decisions concerning specific consumer interests or [email protected] and the formation of public opinion in this area, — providing consultation and advice on the resolution of concrete problems encountered by consumers and citizens, — working together with manufacturers and dealers in compen- sating consumers who purchase low-quality or dangerous products, or products with inadequate guarantees or after- sales services, — engaging in effective partnership in State and municipal bodies responsible for monitoring the safety and quality of consumer goods, — conducting market studies and ensures wide publicity of their findings in order to provide guidance and shape new trends in consumer behaviour, — informing the public on consumers' opinions, evaluations and preferences concerning goods and services placed on the market, in the context of annual nominations and awards, — instituting class actions to protect consumers CZECH REPUBLIC Name of the entity Contact details Purpose 1. Sdru~ení českých spotYebitelo Budějovická 73 Acts in the field of consumer protection through a wide range of CZ-140 00 Praha 4 activities including offering information and advice in disputed Tel. (420) 261 262 280, cases (420) 602 561 856 Fax (420) 261 262 268 E-mail: [email protected] www.regio.cz/spotrebitel 2. Sdru~ení obrany spotYebitelo RytíYská 10 Defends the interests of consumers especially in areas where the České republiky CZ-110 00 Praha 1 powers of the individual are not sufficient to defend themselves Tel. (420) 224 239 940 Fax (420) 224 239 941 E-mail: [email protected] www.spotrebitele.info 3. Občanské sdru~ení spotYebitelo P.O. box 14 Covers all consumer protection issues TEST Kykalova 1 CZ-140 21 Praha 1 Tel. (420) 222 135 491 Fax (420) 222 135 491 E-mail: [email protected] www.spotrebiTel.cz 4. SpotYebitelský poradenský `árecká 15 Covers all consumer protection issues a informační servis CZ-160 00 Praha 6 Tel. (420) 224 811 111 Fax (420) 233 326 185 E-mail: [email protected] 5. Sdru~ení ochrany spotYebitelo TYída Karla IV. 430 Covers all consumer protection issues a paciento CZ-500 02 Hradec Králové Tel. (420) 495 215 266 Fax (420) 499 215 266 E-mail: [email protected] C 63/8EN Official Journal of the European Union 8.3.2008 DENMARK Name of the entity Contact details Purpose 1. Forbrugerombudsmanden Amagerfælledvej 56 According to the Marketing Act, the main task of the Consumer DK-2300 København S Ombudsman is to ensure due observance of the law, specifically Tel. (45) 32 66 90 00 in the area of consumer rights. Fax (45) 32 66 91 00 The Consumer Ombudsman is authorised to initiate actions under E-mail: [email protected] the following Directives: Website: www.fs.dk — Council
Load more

Recommended publications
  • Protecting Europe Against Large-Scale Cyber-Attacks
    HOUSE OF LORDS European Union Committee 5th Report of Session 2009–10 Protecting Europe against large-scale cyber-attacks Report with Evidence Ordered to be printed 9 March 2010 and published 18 March 2010 Published by the Authority of the House of Lords London : The Stationery Office Limited £price HL Paper 68 The European Union Committee The European Union Committee of the House of Lords considers EU documents and other matters relating to the EU in advance of decisions being taken on them in Brussels. It does this in order to influence the Government’s position in negotiations, and to hold them to account for their actions at EU level. The Government are required to deposit EU documents in Parliament, and to produce within two weeks an Explanatory Memorandum setting out the implications for the UK. The Committee examines these documents, and ‘holds under scrutiny’ any about which it has concerns, entering into correspondence with the relevant Minister until satisfied. Letters must be answered within two weeks. Under the ‘scrutiny reserve resolution’, the Government may not agree in the EU Council of Ministers to any proposal still held under scrutiny; reasons must be given for any breach. The Committee also conducts inquiries and makes reports. The Government are required to respond in writing to a report’s recommendations within two months of publication. If the report is for debate, then there is a debate in the House of Lords, which a Minister attends and responds to. The Committee has seven Sub-Committees which are: Economic and
    [Show full text]
  • UNITED KINGDOM 1. Consumer Policy Institutions
    UNITED KINGDOM 1. Consumer policy institutions ................................................... 2 1.1. MINISTRY RESPONSIBLE FOR CONSUMER POLICY ......................................................................... 2 1.2. PUBLIC AGENCIES......................................................................................................................... 3 1.3. NATIONAL CONSUMER ORGANISATIONS....................................................................................... 8 1.4. NATIONAL COUNCILS/ASSEMBLIES OF CONSUMER ORGANISATIONS AND OTHER STAKEHOLDERS 10 1.5. CONSUMER MEDIA ..................................................................................................................... 12 1.6. REDRESS BODIES: COURTS AND ADRS ....................................................................................... 12 1.7. EUROPEAN CONSUMER CENTRE.................................................................................................. 13 1.8. SELF OR CO-REGULATION........................................................................................................... 14 2. Consumer policies................................................................... 20 2.1. CONSUMER PROTECTION LEGISLATION ...................................................................................... 20 2.2. CONSUMER ORGANISATIONS ..................................................................................................... 25 2.3. ENFORCEMENT/REDRESS ..........................................................................................................
    [Show full text]
  • Empowering and Protecting Consumers Consultation On
    Empowering and protecting consumers Consultation on institutional changes for provision of consumer information, advice, education, advocacy and enforcement Response from Citizens Advice and Citizens Advice Scotland September 2011 Myddelton House | 115-123 Pentonville Road | London | N1 9LZ | Tel: 020 7833 2181 | Fax: 020 7833 4371 | www.citizensadvice.org.uk: 7833 2181 2 1. Introduction 1.1 Citizens Advice and Citizens Advice Scotland welcome the Government’s consultation on reform of the consumer landscape. 1.2 We wish to ensure that the outcome provides consumers with access to the best possible information and high quality individual advice about their rights; that consumers have powerful advocates representing their views to the Government, industry and regulators; and that there are strong enforcement and consumer protection agencies ensuring fair and effective markets, basing this work wherever possible on evidence that our organisations obtain from providing services to consumers. 1.3 The Government has proposed some significant reforms to the consumer landscape so that in future the organisations which have the brief to look after and advocate for the consumer interest are those which are best known and trusted by consumers, are evidence based and have their feet firmly on the ground. 1.4 We agree that consumer advocates should have strong support from consumers, and citizens, if they are to have the right to speak on their behalf to influence businesses, regulators and governments. 1.5 To earn this support and trust, consumer advocates need to be totally rooted in and in touch with the consumer community; passionate about getting the best deal for consumers, whoever they are and whatever the issue, and competent and creative in arguing for and securing solutions.
    [Show full text]
  • Report for OFT on Markets with Bidding Processes
    Markets with bidding processes Economic discussion paper May 2007 Report prepared for the OFT by DotEcon Ltd OFT923 Markets Characterised by Bidding Processes © Crown copyright (2007) This publication (excluding the OFT logo) may be reproduced free of charge in any format or medium provided that it is reproduced accurately and not used in a misleading context. The material must be acknowledged as crown copyright and the title of the publication specified. Report prepared for the OFT by DotEcon Ltd 2 FOREWORD This report was commissioned by the Office of Fair Trading (OFT) from DotEcon Ltd. They were asked to prepare a report setting out the implications for the analysis of competition when a market is characterized by bidding process and provide a guide to the qualitative and quantitative analysis of such markets . Any views expressed in this report are those of DotEcon Ltd and do not necessarily reflect the views of the OFT nor the legal position under existing competition law which the OFT applies in exercise of its competition law enforcement functions. This report is part of the OFT's Economic Discussion Paper series, and is intended to inform current discussion within the competition policy community in the UK about cooperation between purchasers. If you would like to comment on the paper, please write to me, Amelia Fletcher, at the address below. The OFT welcomes suggestions for future research topics on all aspects of UK competition and consumer policy. Dr Amelia Fletcher Chief Economist Office of Fair Trading Fleetbank House 2-6
    [Show full text]
  • INTERNATIONAL PROFILES of Health Care Systems, 2013
    INTERNATIONAL PROFILES OF HEALTH CARE SYSTEMS, 2013 AUSTRALIA, CANADA, DENMARK, ENGLAND, FRANCE, GERMANY, ITALY, JAPAN, THE NETHERLANDS, NEW ZEALAND, NORWAY, SWEDEN, SWITZERLAND, AND THE UNITED STATES EDITED BY SARAH THOMSON, LONDON SchOOL OF ECONOMIcs AND POLITICAL SCIENCE, ROBIN OSBORN, THE COMMONWEALTH FUND, DAVID SQUIRES, THE COMMONWEALTH FUND, AND MIRAYA JUN, LONDON SchOOL OF ECONOMIcs AND POLITICAL SCIENCE NOVEMBER 2013 THE COMMONWEALTH FUND is a private foundation that promotes a high performance health care system providing better access, improved quality, and greater efficiency. The Fund’s work focuses particularly on society’s most vulnerable, including low- income people, the uninsured, minority Americans, young children, and elderly adults. The Fund carries out this mandate by supporting independent research on health care issues and making grants to improve health care practice and policy. An international program in health policy is designed to stimulate innovative policies and practices in the United States and other industrialized countries. INTERNATIONAL PROFILES OF HEALTH CARE SYSTEMS, 2013 AUSTRALIA, CANADA, DENMARK, ENGLAND, FRANCE, GERMANY, ITALY, JAPAN, THE NETHERLANDS, NEW ZEALAND, NORWAY, SWEDEN, SWITZERLAND, AND THE UNITED STATES EDITED BY SARAH THOMSON, LONDON SchOOL OF ECONOMIcs AND POLITICAL SCIENCE, ROBIN OSBORN, THE COMMONWEALTH FUND, DAVID SQUIRES, THE COMMONWEALTH FUND, AND MIRAYA JUN, LONDON SchOOL OF ECONOMIcs AND POLITICAL SCIENCE NOVEMBER 2013 Abstract: This publication presents overviews of the health care systems of Australia, Canada, Denmark, England, France, Germany, Japan, Italy, the Netherlands, New Zealand, Norway, Sweden, Switzerland, and the United States. Each overview covers health insur- ance, public and private financing, health system organization and governance, health care quality and coordination, disparities, efficiency and integration, use of information technology and evidence-based practice, cost containment, and recent reforms and inno- vations.
    [Show full text]
  • Powerful Partnerships
    Powerful Partnerships How Trading Standards and Citizens Advice Bureau can achieve more by working together for consumers About Consumer Empowerment Partnerships Consumer Empowerment Partnerships (CEPs) are networks led by a Citizens Advice Bureau. They provide local leadership and work closely with partners, in particular the Trading Standards Service, to improve consumer protection and empowerment through shared information on consumer problems, education and advocacy. There are eleven CEPs across England. North West – Cheshire West CEP; North East – Newcastle CEP; Yorkshire and Humber – Hull CEP; Central (regional lead) – Coventry CEP; Central – BRANCAB CEP; East Midlands – Northampton CEP; East – Cambridgeshire CEP; London – Citizens Advice-led CEP; South East (regional lead) – Kent CEP; South East – Oxfordshire CEP; South West – Plymouth CEP For more on CEPs visit www.citizensadvice.org.uk/ceps Working together for the same consumers Trading Standards and Citizens Advice Bureau are working to help the same local people – those being scammed, targeted by doorstep fraudsters, ripped-off by rogue traders or struggling to get a fair deal. The Citizens Advice service • offers individual advice on consumer problems; • runs consumer education workshops and awareness-raising campaigns; • undertakes advocacy campaigning to get consumers a fair deal. Trading Standards can take tough enforcement action against criminals and bring rogue businesses into line. In many areas, they can also offer advice to consumers and engage in preventative education work. Both Trading Standards and Citizens Advice Bureau are part of a national network, but the services are different in every area reflecting local needs and pressures. Together we have an unparalleled understanding of what local consumers need to feel both empowered and protected.
    [Show full text]
  • Qhe the Consumer Movement, Wealth
    QhE (The Consumer Movement, Wealth, and the Pharmaceutical °Industry~ The sixth in a series of Office of Health Economics monographs dealing with aspects of the prescription medicine market in Britain David Taylor •• IF _J m- • •Ill • /. - • : . •.. 11 . • • • • . • IS?" ' Wffiffl • m§M" : fifittJ ''Ms, ' >®P . i • '••. : . „ . > ' ' : . ' . §i . |||| wmammmmm-. The Consumer Movement, ^Health, and the Pharmaceutical <7hdustry" The sixth in a series of Office of Health Economics monographs dealing with aspects of the prescription medicine market in Britain David Taylor QhE Office of Health Economics 12 Whitehall, London SWIA 2DY Telephone 01—930 9203 Office of Health Economics The Office of Health Economics was founded in 1962 by the Association of the British Pharmaceutical Industry. Its terms of reference are: To undertake research on the economic aspect of medical care. To investigate other health and social problems. To collect data from other countries. To publish results, data and conclusions relevant to the above. The Office of Health Economics welcomes financial support and discussions on research problems with any persons or bodies interested in its work. Previous publications in this series: The Canberra Hypothesis; the economics of the prescription medicine market. £ 1.50 Brand Names in Prescribing. 5op Sources of Information for Prescribing Doctors in Britain. £1.00 Pharmaceutical Prices; a continental view. £1.00 A Question of Balance; the benefits and risks of pharmaceutical innovation. £1.50 Price £2.00 ©January 1983, Office of Health Economics ISSN 0473 8837 Printed in England by White Crescent Press Ltd, Luton Introduction In his Inquiry into the Nature and Causes of the Wealth of Nations, which was first published in 1776, Adam Smith BOX I Industry's reactions to the consumer placed special emphasis on the assertion that the ultimate movement purpose of producing any good (or service) is to meet the Esther Peterson held positions as a union lobbyist, as an needs of its consumers.
    [Show full text]
  • Policy Instruments for Resource Efficiency Towards Sustainable Consumption and Production
    Policy Instruments for Resource Efficiency Towards Sustainable Consumption and Production Preface 1 Introduction 3 I. Regulatory Instruments I. 1 1. Norms and Standards I. 1 Case Study: European Directive on Waste from Electrical and Electronic Equipment (WEEE), European Union 2. Environmental Liability I. 7 Case Study: EU Environmental Liability Directive, European Union 3. Environmental Control and Enforcement I. 13 II. Economic Instruments II. 1 1. Environmental Taxes II. 1 Case Study: Trade Tax Reductions for Cleaner Production at Municipal Level, Paraguay Case Study: United Kingdom Landfill Tax, United Kingdom 2. Fees and User-Charges II. 9 3. Certificate Trading II. 13 Case Study: European Union Greenhouse Gas Emission Trading Scheme, European Union 4. Environmental Financing II. 19 Case Study: Environmental Fund Tunisia - Promotion with grant financing, Tunisia Case Study: KfW - Environmental Programme Promotion with preferential credit terms, Germany 5. Green Public Procurement II. 27 6. Subsidies II. 31 Case Study: Promotion of Solar Home Systems in Bangladesh, Bangladesh III. Research & Educational Instruments III. 1 1. Research and Development III. 1 Case Study: Environment-driven Business Development in Sweden, Sweden 2. Education and Training III. 7 IV. Cooperation Instruments IV. 1 1. Technology Transfer IV. 1 2. Voluntary Agreements IV. 5 Case Study: Voluntary Commitments in Chile (APLs), Chile V. Informational Instruments V. 1 1. Eco-labelling V. 1 Case Study: European Union Energy Label, European Union Case Study: Forest Stewardship Council Label (FSC), International 2. Sustainability Reporting V. 9 Case Study: The Global Reporting Initiative (GRI), International 3. Information Centres V. 15 Case Study: Effizienz-Agentur NRW (EFA), Germany 4.
    [Show full text]
  • The Evolution of News and the Internet
    Unclassified DSTI/ICCP/IE(2009)14/FINAL Organisation de Coopération et de Développement Économiques Organisation for Economic Co-operation and Development 11-Jun-2010 ___________________________________________________________________________________________ _____________ English - Or. English DIRECTORATE FOR SCIENCE, TECHNOLOGY AND INDUSTRY COMMITTEE FOR INFORMATION, COMPUTER AND COMMUNICATIONS POLICY U DSTI/ICCP/IE(2009)14/FINAL nclassified Working Party on the Information Economy THE EVOLUTION OF NEWS AND THE INTERNET English - Or. English JT03285390 Document complet disponible sur OLIS dans son format d'origine Complete document available on OLIS in its original format + DSTI/ICCP/IE(2009)14/FINAL FOREWORD This report was presented to the Working Party on the Information Economy (WPIE) in December 2009 and was declassified subject to minor revisions by the Committee for Information, Computer and Communications Policy in March 2010. The report was prepared by Sacha Wunsch-Vincent in conjunction with Graham Vickery of the OECD‘s Directorate for Science, Technology and Industry. Cristina Serra Vallejo (OECD) and Soo Youn Oh (Seoul National University, Korea) have contributed to the research of this study. The report has benefitted from multiple inputs provided by delegations and external experts as referenced in the ‗Background‘ section. This work is part of the WPIE‘s work on digital broadband content under the overall direction of Graham Vickery. Other studies in the series include scientific publishing, music, online computer games, mobile content, user-created content, film and video, public sector information and content, and work on virtual worlds. It is published on the responsibility of the Secretary-General of the OECD. © OECD, 2010 2 DSTI/ICCP/IE(2009)14/FINAL TABLE OF CONTENTS SUMMARY ...................................................................................................................................................
    [Show full text]
  • An Overview of International Cyber-Security Awareness Raising
    An overview of international cyber-security awareness raising and educational initiatives Research report commissioned by the Australian Communications and Media Authority MAY 2011 communicating | facilitating | regulating Canberra Melbourne Sydney Purple Building Level 44 Level 15 Tower 1 Benjamin Offices Melbourne Central Tower Darling Park Chan Street 360 Elizabeth Street 201 Sussex Street Belconnen ACT Melbourne VIC Sydney NSW PO Box 78 PO Box 13112 PO Box Q500 Belconnen ACT 2616 Law Courts Queen Victoria Building Melbourne VIC 8010 Sydney NSW 1230 T +61 2 6219 5555 F +61 2 6219 5353 T +61 3 9963 6800 T +61 2 9334 7700 F +61 3 9963 6899 1800 226 667 TTY 03 9963 6948 F +61 2 9334 7799 © Commonwealth of Australia 2011 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written permission from the Commonwealth. Requests and enquiries concerning reproduction and rights should be addressed to the Manager, Editorial Services, Australian Communications and Media Authority, PO Box 13112 Law Courts, Melbourne Vic 8010. Published by the Australian Communications and Media Authority An Overview of International Cyber-Security Awareness Raising and Educational Initiatives Authors: Chris Connolly Alana Maurushat David Vaile Peter van Dijk Additional research: Stephanie Cuevas Melissa Wong 2011 A Galexia research report, with assistance from the Cyberspace Law and Policy Centre at the University of New South Wales – commissioned and funded by the Australian Communications and Media Authority (ACMA) www.galexia.com Cyberspace Law and Policy Centre An Overview of International Cyber-Security Awareness Raising and Educational Initiatives Contents 1.
    [Show full text]
  • Explanatory Document to the Public Bodies
    EXPLANATORY DOCUMENT TO THE PUBLIC BODIES (THE OFFICE OF FAIR TRADING TRANSFER OF CONSUMER ADVICE SCHEME FUNCTION AND MODIFICATION OF ENFORCEMENT FUNCTIONS) ORDER 2013 2013 No. XXXX 1. This explanatory document has been prepared by the Department of Business, Innovation and Skills (BIS) and is laid before Parliament under section 11(1) of the Public Bodies Act 2011 (“PBA”). 2. Purpose of the instrument 2.1. The purpose of this instrument is to make amendments to statutory provisions to finalise the transfer of the consumer advice scheme function from the Office of Fair Trading (OFT) to Citizens Advice1 and to Citizens Advice Scotland (the Citizens Advice Services) and to make minor modifications to a number of the enforcement functions of the OFT2. We are also changing the provisions for the dissemination of information on the operation of two sets of Regulations3. 2.2. These changes are part of a series of measures being taken following reviews by the Department in 2011 of the consumer and competition bodies. The Enterprise Regulatory Reform Bill (ERR), which is currently passing through Parliament, will abolish the OFT and Competition Commission (CC) from April 2014 and replace them with the Competition Markets Authority (CMA). A second Public Bodies Act order will be laid in draft next year and will amongst other things, make provision for the transfer of OFT’s estate agency functions, and the transfer of Consumer Focus functions. The OFT’s consumer credit functions are due to be transferred to the Financial Conduct Authority using powers in the Financial Services Bill. 2.3.
    [Show full text]
  • Consumer Dialogue
    ECONOMIC AND SOCIAL COMMITTEE OF THE EUROPEAN COMMUNITIES PRODUCER CONSUMER DIALOGUE OPINION Brussels 1984 The European Communities' Economic and Social Committee, chai' red by Mi Frangois CEYRAC, approved this own'initiative Opinion at its-217fi Plehary Session of 23 and 24 May 1984. The preliminary work was done by the Section for Protection of the Enviionment, Public Health and Gonsumer Affairs with Mr G.H.E. HILKENS as Rappporteur. ECONOMIC AND SOCIAL COMMIfiEE OF THE EUROPEAN COMMUNITIES PRODUCER CONSUMER DIALOGUE OPINION Brussels, October 1984 This publication is also available in : Danish, Dutch, French, German, Greek and ltalian. A bibliographical slip can be found at the end of this volurne. Texts appearing in this document may be reproduced freely in whole or in part, so long as their source is mentioned. Gatalogue Number : ESC-84-011-EN CONTENTS Preface I A. OPINION OF THE ECONOMIC AND SOCIAL COMMITTEE ON THE PRODUCER . CONSUMER DIALOGUE ........... 1 B. REPORT OF THE SECTION FOR PROTECTION OF THE ENVIRONMENT, PUBLTC HEALTH AND CONSUMER AFFAIRS ....... 7 l. Introduction 7 ll. Development of Community Consumer Policy I lll. Pointsof view 10 lV. The Consumer in the Market Economy : Basic Conditions for Dialogue 14 V. The Situation in the Member States 18 Vl. Classification of Forms of Dialogue in the Member States 18 Vll. Consultation procedures at Community level 22 Vlll. The Dialogue at Gommunity Level ' Conclusions 25 C. APPENDIX TO THE REPORT BELGIUM 27 DENMARK 32 FEDERAL REPUBLIC OF GERMANY ........... 34 GREECE 38 FRAN CE 39 IRELAN D 42 ITALY 45 LUXEM BOURG 47 N ETH ERLANDS ....,.... 49 UNITED KINGDOM 52 PREFACE In a market economy consumers must have a free choice of goods and.services and at the same time enjoy adequate protec' tion.
    [Show full text]