MARC Riders Advisory Council Meeting August 15, 2019 Telephone Conference Summary minutes

I. Call meeting to order (Steve Chan, Chairman): Called to order at 4:33 PM II. Introductions & Attendance (Steve Chan, Chairman): III. Review of July Minutes (Christopher Field, Secretary): A. Updates requested and made. IV. Review of July performance data (Katherine Read, MARC Assistant Chief Transportation Oficer).: A. Report attached. B. Questions/Comments: 1. Comment that the council appreciate the discussion of delays. V. Penn Line September 23 schedule change (David Johnson (DJ) and Amtrak Commuter Operations management): A. There will be a meeting with Amtrak to inalize. Don’t expect signiicant changes. Minor adjustment because the northbound Acela will be leaving on the hour with the regional departing at 5 minutes after the hour. Also adding some NYC to DC non- stop Acela runs. B. Train 532, the 4:17 DC departure to Perryville, will stay as it is. C. There is hope to put a Martin Airport stop back on one of the 5:00 hour trains from DC. D. There is still track work being done between 5 miles south of Martin Airport (about at Baltimore Belt way) to 4 miles north of Martin Airport (about at Gunpowder River )until November. E. Questions/Comments 1. When will the new track and platform at New Carrollton be usable? The track is scheduled to be in service late 2020 and the platform in late 2021. 2. Late 2020 for track usable and late 2021 for platform. VI. Update on station construction progress – BWI Rail Station and Camden Yards (DJ): A. Aiming for a late September soft opening of the BWI building in steps. The station will be opened then the grounds will be cleaned and landscaped. Project completion projected late October 2019, which is ahead of the original schedule. B. The new Camden is expected to open in early September. 1. Part of the funding for the station was grants contingent on building a LEED (Leadership in Energy and Environment Design) level 4 (the highest level) structure. 90% of the construction waste was diverted from landills. Solar panels and LED lighting reduce the environmental impact.. C. Other short term work (inished or projected). 1. New shelters have been installed at Odenton Station. 2. New shelters have been installed at Bowie State University (in the university colors). Have worked with the university for better signage to link the station and university. 3. Seabrook station will get new shelters this weekend and next. 4. There is shelter work at Muirkirk Station, which is a challenge because of tight space. 5. The Gathersburg Station roof is being replaced by the Gathersburg City. D. Now starting the planning stages for renovation of the Odenton Station, a historical building that poses some preservation challenges. This will be its irst overhaul since mid 1990s. VII.Old Business: A. MARC Tracker. There were some last minute changes that delayed implementation but will signiicantly improve reliability and performance with fewer contractors in the chain. B. Benches at Halethorpe are rusting and need attention. Will inform maintenance. VIII.New Business: A. Brunswick line riders are concerned by elimination of two trains from Martinsburg West Virginia. Has there been suficient notice and how does one comment? 1. From the MTA home page, follow links to public hearings. Should be irst item on home page. 2. There have been email alerts and liers posted at MARC stations. Have done and will do a seat drop (liers placed on the seats). B. Question: How are the negotiations with West Virginia going?. MTA in the public comment period so staff can’t say much. Riders can submit written comment at [email protected]. or attend the public hearing Saturday, Sept. 7, from 10 a.m. to noon at the Charles Town Public Library at 200 E. Washington St. C. A council member noted that Metropolitan Grove is irst station at which signiicant people get off and they catch a shuttle to NIST, irst one at 6:40. A concern was raised that the new proposed Brunswick Line schedule does not connect well with the NIST shuttle schedule. D. Halethorpe parking lot weekend work. What is the work? Basic maintenance. Some milling, mostly touchup, stripping, sealing. Next several weekends. IX. Meeting adjourned at 5:18 PM Upcoming meetings (Second Thursday of each month 4:30 to 6:00) September 12, 2019 In person October 10, 2019 Teleconference November 14, 2019 In person

Reminder: E-mail rail car or station defects to Katherine Read – [email protected]

An “X” means present in the room. A “P” means present by phone. A “L” means late.

MRAC Amtrak CSX Atif Adam Howard Carter Marco Tura Brian Love T Mike Tierney Matt Gross T Carrie Blough T Justin Waldron T Nancy Roberts Charles Enders Shaquana Stephens T Cheryl Bates Harris TC Williamson Jr. T Christopher Field T MTA Corrine Lopez Bombardier Andrea Farmer J.C. Hendrickson T Bill Egan David Johnson T Joe Conny T Debbie Foster-Tomaschefsky Dean Del Peschio J.P. Carnes-Stine T Emily Worth Josh Wolf Judah Prero T Lee Woodward Katherine Read T June Brandt T Matthew Sturgeon Kyle Nembhard Katherine Hodges Matt Mitchell Katina Dashiell Paul Krysowaty Kelly Kopeikin Thomasina Swilling T LaToya R. Griffin T Guests Tom Mackay Steve Chan T John Morris Adam Eidean Patrick McMahon Jaime McKay MARC Train Service On-Time Performance July 2019

Same Month Month Year to Date 2018 Brunswick Line Brunswick 76.34% 92.41% 90.77% Frederick 79.69% 91.94% 91.27% West Virginia 82.95% 91.49% 90.48% Total Brunswick 79.64% 91.95% 90.84% Camden Line Camden 73.50% 84.88% 85.49% BTS OTP 76.34% 88.15% 87.97% Penn Line Baltimore 85.08% 90.65% 61.37% Perryville 85.13% 84.21% 72.66% Amtrak OTP 85.10% 88.59% 64.96%

MARC SYSTEM TOTAL OTP 81.76% 88.42% 73.69% MARC On Time Performance Summary July 2019

Penn Line Weekday 83.99% Month 87.78% Year to Date 94.16% AM Southbound (Trains 401‐423) 81.92% PM Northbound (Trains 426‐448) 92.71% AM Northbound (Trains 400‐412) 61.33% PM Southbound (Trains 537‐449)

Trains below 90% (late more than twice, red‐bold lower than 80%): 412 (71% month, 86% YTD) 447 (28% month, 70% YTD) 414 (81% month, 89% YTD) 449 (81% month, 84% YTD) 416 (81% month, 94% YTD) 451 (81% month, 89% YTD) 421 (86% month, 90% YTD) 453 (86% month, 86% YTD) 422 (71% month, 88% YTD) 520 (63% month, 72% YTD) 424 (77% month, 90% YTD) 532 (86% month, 71% YTD) 426 (77% month, 85% YTD) 536 (73% month, 79% YTD) 427 (86% month, 95% YTD) 537 (54% month, 71% YTD) 430 (76% month, 86% YTD) 544 (68% month, 74% YTD) 435 (63% month, 75% YTD) 548 (66% month, 73% YTD) 439 (76% month, 87% YTD) 634 (72% month, 77% YTD) 443 (45% month, 74% YTD) 641 (82% month, 89% YTD) 445 (62% month, 89% YTD) 642 (86% month, 89% YTD) 446 (76% month, 84% YTD)

100% for month: 403, 404, 407, 408, 418, 502, 505, 554

Penn Line Weekend 94.93% Month 95.87% Year to Date

(continued) MARC On Time Performance Summary July 2019

Bombardier Transportation Services OTP (Brunswick and Camden Lines): 76.34% Month 88.15% Year to Date

Brunswick Line 79.64% Month 91.95% Year to Date 83.33% AM Eastbound 76.02% PM Westbound Trains below 90% (late more than twice, red‐bold lower than 80%): 872 (86% month, 94% YTD) 880 (86% month, 97% YTD) 873 (71% month, 89% YTD) 881 (86% month, 94% YTD) 874 (86% month, 91% YTD) 883 (71% month, 96% YTD) 875 (82% month, 93% YTD) 892 (81% month, 93% YTD) 876 (71% month, 92% YTD) 893 (54% month, 88% YTD) 877 (61% month, 87% YTD) 894 (71% month, 87% YTD) 878 (82% month, 88% YTD) 895 (85% month, 71% YTD) 879 (76% month, 90% YTD)

100% for month: None

Camden Line 73.50% Month 84.88% Year to Date 68.99% AM Westbound 82.00% PM Eastbound

Trains below 90% (late more than twice, red‐bold lower than 80%): 840 (85% month, 89% YTD) 851 (59% month, 75% YTD) 841 (76% month, 89% YTD) 852 (86% month, 87% YTD) 842 (67% month, 82% YTD) 853 (48% month, 76% YTD) 843 (67% month, 87% YTD) 854 (52% month, 80% YTD) 844 (67% month, 78% YTD) 856 (81% month, 89% YTD) 845 (72% month, 81% YTD) 857 (63% month, 82% YTD) 846 (59% month, 75% YTD) 858 (82% month, 90% YTD) 847 (86% month, 90% YTD) 859 (76% month, 83% YTD) 849 (55% month, 78% YTD) 860 (85% month, 90% YTD)

100% for month: None MARC On Time Performance – Discussion July 2019

July Penn Line delays were much in line with June’s as Amtrak was in the final stages of trackwork between Bowie State University and Odenton (it was completed ahead of schedule on August 2). Afternoon performance is down due primarily to weather‐related issues (high heat, heavy rains) as well as dispatcher/interference delays caused by late Amtrak trains. As discussed last month, the August 5 schedule change addresses trains with low OTP over the past two months. The end of the trackwork and opposite track operation in the afternoon will also help. Morning southbound OTP (Trains 401 through 423 to Washington) remains strong at 91.16% and morning northbound OTP (Trains 400 through 412 to Baltimore) was 92%. Afternoon service will improve in August with the schedule change and end of the trackwork. Penn Line weekend service had no significant issues. The Camden Line experienced its worst on time performance in many years. Many delays were due to CSX freight train interference, but there were also a greater than usual number of track and signal problems. Weather also played a significant factor. MARC Train met with CSX management in mid‐July and insisted that reliability must be improved. After the meeting, CSX made a significant adjustment to the operational schedule of two freight trains that serve the rail‐auto transloading facility in Jessup. These changes are designed keep these freight trains out of the MARC morning service window. The first two weeks of this change has been promising: both morning and afternoon service has shown significant improvement, although weather‐related issues continue to affect service. We will continue to closely monitor Camden Line performance and impress upon CSX the importance of dispatching our trains as scheduled.

Brunswick Line service was heavily impacted by weather, especially on PM service July 17 and AM service July 22. The adjustments discussed above to CSX freight train schedules have shown benefit for the Brunswick Line as well.

MARC Train Service Breakdown by Delays and Minutes: July 2019

Brunswick Line Camden Line Penn Line Minutes Delays % By % By Minutes Delays % By % By Minutes Delays % By % By Minutes Delays Minutes Delays Minutes Delays ACCIDENT 0 0 0.0% 0.0% 0 0 0.0% 0.0% 25 1 0.7% 0.3% COMMUNICATION/SIGNALS 169 14 6.2% 11.4% 438 31 15.9% 15.0% 91 11 2.5% 3.6% CREW 0 0 0.0% 0.0% 26 1 0.9% 0.5% 10 1 0.3% 0.3% DISPATCHER/INTERFERENCE 863 34 31.9% 27.6% 945 75 34.3% 36.4% 2162 190 58.7% 62.1% MECHANICAL-EQUIP. 36 3 1.3% 2.4% 66 3 2.4% 1.5% 256 13 7.0% 4.2% MECHANICAL-HUMAN ERR. 0 0 0.0% 0.0% 0 0 0.0% 0.0% 0 0 0.0% 0.0% PASSENGER 0 0 0.0% 0.0% 40 4 1.5% 1.9% 60 8 1.6% 2.6% POSITIVE TRAIN CONTROL 236 15 8.7% 12.2% 379 30 13.7% 14.6% 0 0 0.0% 0.0% SECONDARY DELAY 0 0 0.0% 0.0% 344 17 12.5% 8.3% 214 13 5.8% 4.2% SECURITY 0 0 0.0% 0.0% 0 0 0.0% 0.0% 0 0 0.0% 0.0% TRACK/CATENARY 96 9 3.5% 7.3% 90 7 3.3% 3.4% 267 24 7.3% 7.8% WEATHER 1307 48 48.3% 39.0% 430 38 15.6% 18.4% 597 45 16.2% 14.7%

2707 123 2758 206 3682 306

00 MARC Train Cancellations, Terminations and 60+ minute Delays July 2019 Date Line Train Cause Synopsis of Situation

7/8/2019 P 413 Mechanical‐Equipment Terminated at BWI Rail Station due to cab car failure. Passengers transferred to Trains 415 and 517.

7/8/2019 P 612 Secondary Delay Cancelled due to termination of Train 413. Passengers accomodated on Train 412. 7/17/2019 B All PM Weather Afternoon Brunswick Line service delayed 30‐160 except minutes due to severe weather, which caused trees 873, 891 to fall across the track between Metropolitan Grove and Germantown.

7/22/2019 B All AM Weather Morning Brunswick Line service delayed 30‐75 minutes due to storms the previous evening which caused trees to fall across the tracks in numerous locations. MARC Train Service Weekday Station Boardings Comparison Report July 10, 2019 vs. July 11, 2018

Penn Line North 2019 South 2019 Total 2019 North 2018 South 2018 Total 2018 Perryville 0 149 149 0 111 111 Aberdeen 0 224 224 0 291 291 Edgewood 0 288 288 0 168 168 Martin Airport 6 359 365 5 287 292 Penn 101 3,835 3,936 103 3,349 3,452 West Baltimore 3 712 715 0 814 814 Halethorpe 107 1,377 1,484 8 1,343 1,351 BWI 255 1,996 2,251 73 1,959 2,032 Odenton 428 3,075 3,503 131 2,312 2,443 Bowie 270 697 967 83 504 587 Seabrook 51 331 382 31 348 379 New Carrollton 559 541 1,100 471 406 877 Washington, Union Station 11,248 0 11,248 9,635 0 9,635 Totals 13,028 13,584 26,612 10,540 11,892 22,432

Camden Line East 2019 West 2019 Total 2019 East 2018 West 2018 Total 2018 Camden 0 457 457 0 465 465 St. Denis 066 0 66 Dorsey 12 482 494 13 547 560 Jessup 000 0 00 Savage 36 397 433 19 404 423 Laurel Race Track 022 0 22 Laurel 49 498 547 53 572 625 Muirkirk 34 359 393 32 375 407 Greenbelt 32 16 48 38 15 53 College Park 168 58 226 145 26 171 Riverdale 11 101 112 17 42 59 Washington, Union Station 2,045 0 2,045 2,352 0 2,352 Totals 2,387 2,376 4,763 2,669 2,454 5,123 Brunswick Line East 2019 West 2019 Total 2019 East 2018 West 2018 Total 2018 Washington, Union Station 0 2,815 2,815 0 3,007 3,007 Silver Spring 31 491 522 28 481 509 Kensington 181 18 199 228 24 252 Garrett Park 39 0 39 49 2 51 Rockville 180 273 453 212 307 519 Washington Grove 85 2 87 39 1 40 Gaithersburg 472 37 509 542 40 582 Metropolitan Grove 265 9 274 303 19 322 Germantown 776 15 791 846 12 858 Boyds 24 0 24 20 0 20 Barnesville 68 0 68 76 1 77 Dickerson 22 0 22 24 0 24 Point of Rocks 362 0 362 375 0 375 Monocacy 225 0 225 252 0 252 Frederick 95 0 95 115 0 115 Brunswick 443 0 443 495 0 495 Harpers Ferry 74 0 74 62 0 62 Duffields 99 0 99 100 0 100 Martinsburg, WV 117 0 117 113 0 113 Totals 3,558 3,660 7,218 3,879 3,894 7,773 MARC Train Service Penn Line Station Boardings Report Saturday, July 13, 2019

Station North South Total Line Percent System Percent Martin Airport 02828 1% 1% Penn 1 1,784 1,785 38% 38% West Baltimore 19192 2% 2% Halethorpe 19495 2% 2% BWI 17 502 519 11% 11% Odenton 17 213 230 5% 5% Bowie 20 16 36 1% 1% Seabrook 000 0% 0% New Carrollton 122 29 151 3% 3% Washington, Union Station1,765 0 1,765 38% 38% Totals 1,944 2,757 4,701 100% 100%

MARC Train Service Penn Line Station Boardings Report Sunday, July 14, 2019

Station North South Total Line Percent System Percent Martin Airport 02727 1% 1% Penn 0 1,281 1,281 31% 31% West Baltimore 29799 2% 2% Halethorpe 27375 2% 2% BWI 14 575 589 14% 14% Odenton 53 204 257 6% 6% Bowie 14 11 25 1% 1% Seabrook 000 0% 0% New Carrollton 148 12 160 4% 4% Washington, Union Station1,656 0 1,656 40% 40% Totals 1,889 2,280 4,169 100% 100%