<<

As of 30 June 2019

Financial Communication 2019 AWB in a nutshell

2 1 ° Largest financial institution in Morocco by assets and market capitalization (USD 10.2 bn¹), # 1 in North Africa and #6 in Africa by total assets ° #1 retail and corporate bank in Morocco with undisputable leading factories across products A Pan African Banking Group ° One of the most attractive and diversified pan-African footprint – presence in 15 countries in the Maghreb, West and Central Africa – with top 5 positions in its key markets ° Unique sizeable platform with ambition to create a truly integrated banking player across the region

2 ° Morocco, which represents c. ~75.2% of AWB’s balance sheet, is one of the most attractive markets in Africa given its strong growth prospects – real GDP annual growth of 2.7% 3 in 2019 E and 3.4% 3 in 2020 F– and a sophisticated, prudent and resilient banking system A Dynamic Platform Dominating ° Leading franchise in Morocco, illustrated notably by its commercial dynamism with 6.1% CAGR of customer loans 4 growth over the last years the Market in Morocco with (2008-H1 2019). The loans market share amounted to 27.1% as of June 2019. Further Potential to Exploit ° Leading immigrant banking provider for Moroccans Living Abroad (“MLA”) based on an expertise built since the 70’s ° Further upside potential in Morocco driven by increased penetration, growing needs in volumes of Moroccan clients and additional sophistication of banking products

3 ° Economies in French speaking African countries where AWB has presence are expected to grow significantly over the coming five years in real terms A Unique Pan-African, Large and Diversified Platform with ° Target countries banking penetration set to increase and “catch-up” on current Moroccan market levels Significant Growth Potential ° AWB has set up a clear development strategy in Africa since 2005 through greenfields or acquisitions ° Roll-over of the Moroccan successful business model in African countries which have cultural proximity and similar development trends is expected to deliver high medium term growth

4 ° Highly experienced management team with a proven track-record in delivering growth, profitability and integrating acquisitions Highly Experienced Management ° Well established planning culture based on detailed 5-year strategic plans and disciplined management Team and Best in Class Corporate Governance Standards ° High corporate governance standards, with best in class practices in terms of transparency and independence of risk committee

5 ° Healthy balance sheet focused on customer deposits and high quality diversified loan portfolio A Liquid and Solid Balance Sheet ° Solid capital ratios with a resilient combined solvency ratio (T1+T2) of 12.6 % and a 10.0% Core Tier 1 ratio (Basel III - as of 06/30/2019)

6 ° Strong growth over the last years (2008-H1 2019) with a 7.6% CAGR of the net banking income Superior Operating and Financial ° Highly profitable bank with a 17.9% RoATE in H1 2019 (USD 306.6 m net income group share) thanks notably to operational efficiency Performance excellence (AWB cost-income ratio of 46.8% in H1 2019) and adequately leveraged balance sheet

Note: USD/MAD : 9.5718 as of 30 June 2019 (1) As of 30 June 2019 (2) As of 31-Dec-2017 2 (3) ) High Commission for Planning of Morocco Forecast – July 2019 (4) Excluding loans provided by the bank to Specialized Financial Companies Financial Information & Investor Relations A Large and Diversified Banking Player in Africa 1

Key Highlights Key Financials

° Created in 2004 through the merger of two long established 2018 12-18 Moroccan banks, Banque Commerciale du Maroc (founded in Key P&L items (MADm) 2012 2018 H1 2019 USDm CAGR (%) 1911) and Wafabank (founded in 1904), AWB is the largest bank in Net Banking Income17,049 22,371 11,777 2,337 4.6% 3 North Africa and #6 in Africa by total assets 1 Expenses(7,684) (10,713) (5,506)(1,119) 5.7% Cost of risk (1,222) (1,724) (914) (180) 5.9% ° AWB is a universal bank in Morocco operating in a wide range of Profit before tax 8,173 9,999 5,375 1,045 3.4% activities, including , , consumer Net income group share 4,501 5,706 2,935 596 4.0% and corporate & Key Ratios ° AWB is a major pan-African player: the Group has accelerated its Cost-income Ratio 45.1%47.9% 46.8% growth in Africa over the last years, notably through the Cost of risk on average loans 49 bps53 bps 56 bps RoATE 21.9%18.0% 17.9% acquisitions of Banque du Sud (now Attijari bank Tunisie) in 2005 4 CoreTier1 Ratio 9.1% 10.2% 10.0% 4 and the Crédit Agricole retail banking network in Africa in 2009 Total Capital ratio 11.9% 13.0% 12.6% ° Leading bank for the 3.5m strong Moroccan diaspora in Europe with its 64-branch network in 8 European countries. Moroccans Net Banking Income Breakdown Living Abroad (“MLA”) account for 21.2% of total deposits in Net banking income (H1 2019): Morocco 5.7% MAD 11.8 bn - US$ 1.2 bn ° Globally, AWB operates a network of 5,024 and had 20,346 10.6% employees as of 30 June, 2019 managing more than 9.9 m customers. The Group generated an NBI of MAD 11.8 bn as of 30 51.9% June, 2019 (c. USD 1.2 bn) ° AWB is listed on the exchange with a market Banking in Morocco, Europe and Offshore capitalization of c.USD 10.2 bn (as of 06/30/2019 ) and its 31.8% International Retail Banking reference shareholder ² owns 46.4% of the share capital Specialized Financial Companies Insurance

Note: USD/MAD FX as of 30 June 2019: 9,5718 (1) As of year end 2017 (2) Al Mada (ex-SNI) is one of the largest investment holding companies in Morocco (3) Including amortization, depreciation and impairment of tangible and intangible fixed assets (4) Starting from 2014, figures comply with Basel III 3

Financial Information & Investor Relations A Well Diversified Business Model 1

NBI in BMET by Revenue Line 1 Breakdown of Moroccan Companies’ NBI Net banking income (H1 2019): Total Net banking income (H1 2019): Wafa LLD Attijari Factoring MAD 1.9 bn - USD 0.2 bn MAD 11.8 bn - US$ 1.2 bn Wafa 5.2% 2.2% Immobilier 9.2%

Wafa Wafabail Assurance 9.2% BMET: Net banking income (H1 2019) 2: Bank Morocco, Morocco 2 35.0% SFC and MAD 6.2 bn – USD 0.6 bn Europe and Wafacash Insurance: Capital Offshore: 11.8% 16.3% of markets 51.9% of income H1 2019 NBI H1 2019 NBI Wafasalaf 18% 27.4% ° Cross-selling of large product breadth Net interest 2 Fees and ° Ability to offer multiple products per customer income 1 commissions 1 61% 3 Breakdown of International NBI by Geography 21% Mauritania Net banking income (H1 2019): 2.2% Mali Togo MAD 3.8 bn - USD 0.4 bn Congo 4.4% 1.3% International: 4.5% Tunisia 31.8% of 19.8% ° Mostly interest income driven, more resilient and less volatile H1 2019 NBI Gabon 9.6% Cameroon 3 9.5% Senegal 19.1%

Egypt 14.7% Ivory Coast 14.8% ° Increased contribution of international activities ° Widely spread across countries which reduces dependence on macro economic performance of one geography Note: USD/MAD : 9.5718 as of 30 June 19 (1) Exclude a MAD 0.5m net loss from other revenue lines 4 (2) Include a MAD 0.5m net loss from other revenue lines Financial Information & Investor Relations A Successful International Development Strategy 1 over the Last Decade

Market Share in 24.9% 25.9% 25.7% 27.0% 27.1% Morocco 1 21.6% 22.6% 25.0% 25.4% 25.6% 25.6% 25.8% 26.0% 26.4% 26.3% 26.4%

African Footprint 0 1 2 2 4 8 10 11 11 13 13 13 13 14 14 14 (excl. Morocco) 2 32000 120

98.5 28000 95.1 97.8 NBI – Group 100 84.1 24000 NBI – International 78.5 AWB market cap. (end of year) 80 20000 67.6 70.0 68.8 63.0 22,371 59.4 62.1 16000 21,645 60 49.7 52.1 44.4 19,673 12000 18,997 19,450 40 17,049 17,877 11,777 15,882 8000 23.9 14,667 18.3 10,967 13,255 8,793 20 bn) (MAD capitalizationMarket 7,415 Net Banking Income (MAD m) Income (MAD NetBanking 4000 33% 34% 5,114 5,637 26% 28% 29% 24% 25% 26% 32% 9% 15% 22% 0 7% 14% 0 2004 2005 2006 2007 2008 2009 20102011 20122013 2014 2015 2016 2017 2018 H1 2019

Oct-16 April-08 July-06 May-11 - Acquisition of the - Acquisition of a 79% stake Start of AWB Acquisition of a 51% majority stake in in CBAO in Senegal by operations in Senegal stake in SCB Cameroon Cogebanque in Rwanda AWB, ONA and SNI (ongoing closing) - Start of presence in Guinea May-17 Bissau following the September-05 - Acquisition of a 100% acquisition of CBAO December-10 - Banking license granted to open a stake in Barclays Egypt November-08 - Acquisition by a consortium formed subsidiary in Senegal - Acquisition of a 51% stake by AWB (67%) and Groupe Banque Sept-15/Dec-15 in BIM (Mali) Populaire (33%) of a 80% stake in BNP - Increasing stake in the November-05 December-08 Paribas Mauritanie share capital of SIB (75%) - Acquisition of a 54% stake in Banque du - Merger of Attijari Bank - Launch of banking activities in Burkina and CBAO (83%) Sud in Tunisia by a consortium of AWB and Sénégal and CBAO Faso - Launch of banking Grupo Santander activities in Benin - Creation of Attijariwafa Bank Europe February-09 - Representative office opening in Libya Sept-13 Jan-07 September, December-09 - Acquisition of a 55% stake in BIA Acquisition of a 67% stake in - Acquisition of Crédit du Congo and l’Union -Togo by Attijariwafa bank Banque Senegalo-Tunisienne December-04 Gabonaise de Banque from Crédit Agricole Nov-13 BCM/Wafabank Merger (BST) followed by a merger - Acquisition of Société Ivoirienne de Banque and - Launch of banking activities in with AWB Senegal Crédit du Sénégal from Crédit Agricole Niger Note: Dates mentioned for M&A operations are the closing dates (1) Market share by total loans 5 (2) Number of countries of presence in Africa (outside Morocco) Financial Information & Investor Relations An Attractive Pan African Footprint With Dominant 2 Position Accross French Speaking African Countries A Major African Player in Terms of Total Assets… With a Leading Platform in North, Western and Central Africa… African 15 12 18 36 20 11 Standard Bank Group 163.8 footprint 1

Firstrand Banking Group 98.3 53.3 Assets outside domestic activities 2 Barclays Africa Group 94.1 12.4 41.5 National Bank of Egypt 76.6 7.2 30.9 Nedbank 73.0 22.6 10.2 th Attijariwafa bank 50.7 6 40.9 13.4 Total Assets ($bn) Assets Total 34.3 Bank Misr 44.2 17.2 20.7 3.5 5.5 9.9 BCP 40.8 5.4 5.5 Rand Merchant Bank 36.1 AWB GBP BMCE Ecobank UBA BGFI

Investec Group 35.9

Source: Jeune Afrique HS n°49 (published in October 2018) Source: Total Assets in $bn (2018 Data) – Annual reports Note: Total Assets in $bn (2017 data) (1) Number of countries of presence in Africa. 2018 figures (2) Morocco for AWB, GBP and BMCE; Nigeria for Ecobank and UBA …And a Solid Tier 1 Capital in Africa… …And Leading Positions in its Key Markets

Standard Bank Group 9,752 Morocco 27% 1st

Firstrand Banking Group 8,231 Tunisia 9% 6th

ABSA Group 6,848 Senegal 18% 1st

Nedbank Group 5,109 Ivory Coast 10% 5rth

National Bank of Egypt 4,612 Gabon 17% 2nd AWB Groupe Banque Populaire rd Other players 4,109 Congo 11% 3 Market Share Market Share Attijariwafa bank 4,031 7th th (in (in Loans) Customer Mali 9% 5 Investec South Africa 2,801 Cameroon 11% 4th Zenith Bank 2,403 ABE 1% - Banque Misr 2,372 Source: Attijariwafa bank Source: The Banker ( published in July 2019) Note: 2018 data 6 Note: Tier 1 Capital in $m (2018 data) Financial Information & Investor Relations AWB Morocco is the Leading Bank in Morocco 2 and the Engine of the Group

Key Facts and Figures Key Financials: Morocco (H1 2019)

° AWB Morocco is the #1 Moroccan bank with a 27.1% market share of total loans, #2 Moroccan bank by total customer deposits and #1 in asset gathering (deposits Total % of Total 2 gathering, , bancasssurance) MADm BMET SFS Insurance Morocco Group ° AWB Morocco operates through a dense network of 3,483 1 branches across the Net Banking Income 6,197 1,267 682 8,147 68.2% country Expenses3 (2,432) (441) (288) (3,161) 64.0% ° A true commercial dynamism (6.1% CAGR of customer loans growth over last Net income group share 1,789 374 214 2,378 68.3% years -2008-H1 2019) and best in class operating performance (lowest C/I ratio) Loans to customers 212,193 30,804 3,544 246,542 77.6% ° Specialized subsidiaries are largely benefiting to the group by (i) providing a strong expertise in their respective segments and (ii) offering a powerful client Deposits 240,533 5,074 4 245,610 74.0% acquisition engine Equity 39,210 2,488 4,530 46,227 90.5% Total assets 326,204 35,257 42,983 404,444 76.5% ° Launch of Islamic Banking (through Bank Assafa subsidiary) and Low Income Banking (via Wafacash alternative network), 2 segments in which AWB Morocco Source: Company filings (consolidated accounts) has been a pioneer in Morocco

Benchmarking of Key Indicators (Bank only) 4

Loans (MADbn) Deposits (MADbn) Retail& CorporateBranches 5

Market share (%) 27% 25% 14% 6% 5% 28% 27% 14% 5% 5% 27%23% 14% 6% 6%

241 221 242 234 1,466 1,164 123 123 733 51 45 46 42 337 319

AWB GBP BMCE BOA BMCI CDM GBP AWB BMCE BOA BMCI CDM GBP AWB BMCE BOA BMCI CDM Morocco Morocco Morocco

Source: Central Bank (1) As at 06/30/2019, excluding ATMs and including specialized subsidiaries (e.g. Wafacash’s 1,845 branches) (2) Bank Morocco, Europe and Tangier Offshore (including Europe and Tangier Offshore Zone) (3) Excluding amortisation, depreciation and impairment of tangible and intangible fixed assets (4) GBP = Groupe Banque Populaire, BMCE = Banque Marocaine du Commerce Extérieur, BMCI = Banque Marocaine du Commerce et de l’Industrie, CDM = Crédit du Maroc 7 (5) Retail and Corporate Branches as of June 2019 (excluding Barid Bank) Financial Information & Investor Relations Historical Focus on Universal Banking… 2

Market Positioning

° #1 in total loans with 27.1% m.s. in Morocco as of June 2019 Retail Banking & MLA Banking ° #2 in deposits with 26.9 % m.s. in Morocco as of June 2019 (Morocco) ° Moroccan leader in main retail banking business lines ° #1 in mortgage loans with a 24.9% market share as of June 2019 - #1 in consumer loans 1 with a 26.4% market share as of of December 2018 - #1 in bancassurance with a 33.9% market share (2017) ° Leading bank in Europe for Moroccans Living Abroad (“MLAs”): it has been for several years a core development strategy for AWB with significant revenue enhancement and cross fertilisation potential

° Leading financing institution for Moroccan corporates (SMEs and Large Corporates) with c. 29.5% market share in June Corporate and Investment 2019 Banking (SMEs and Large Corporates) ° Dominant position in trade finance with a 30% market share 2 in 2012 ° Leading project finance franchise with a production of MAD 40bn over the 2008 – 2011 period ° Leading performer in financial markets activities: - #1 in the foreign exchange activities - #1 and main player in derivative products - #1 or #2 market maker in the domestic treasury bonds

(1) including Wafasalaf (2) Including imports and exports

8

Financial Information & Investor Relations …Supported by Best in Class Factories 2

Contribution to Morocco’s Net Banking Income H1 2019 Key Figures H1 2019 Market Positioning H1 2019 MADm % Total 1 ° GWP: MAD 4.7 bn ° #1 in Morocco with 20.2% m.s. ° 681.9 ° 5.0% ° Free float: 20.7%

° Loans: MAD 33.2 bn ° #1 in Morocco with 31.7% m.s. (gross outstanding) ° 534.7 ° 4.5% Wafasalaf ° 45 branches, 893 FTE (Consumer Finance) ° Crédit Agricole S.A. ownership: 49%

Wafabail ° Loans: MAD 13.1 bn ° #1 in Morocco with 26.7% m.s. (production) ° 178.9 ° 1.5% (Leasing)

Attijari Intermédiation ° Transactions volumes in the Central ° #1 in Morocco with 36.3% m.s. in the Central market ° 28.8 ° 0.2% market: MAD 11.0 bn

° AuM: MAD 109.6 bn ° #1 in Morocco with 24.3% m.s. 69.9 0.6% Wafa Gestion ° ° ° Amundi ownership: 34% (Asset Management)

° 1,845 branches, 733 FTE ° Pioneer in Morocco in the Low Income Banking segment Wafacash ° 230.9 ° 1.9% (Money Transfer)

° Total transactions volume over 2006- ° #1 in M&A in Morocco Attijari Fin. Corp 2 1 ° 11.1 ° 0.1% 2011: MAD 89.4 bn ° #1 in ECM (e.g. IPO) in Morocco with 58.7% M.S (Investment Banking) 1 ° 27 FTE ° #1 in DCM (private debt) in Morocco with 34.7% M.S

° Providing a strong expertise in their respective segments to the Group and its client base Specialized subsidiaries’ ° Offering a powerful client acquisition engine largely benefiting to the Group through cross-fertilisation potential contribution to the AWB Group ° Allowing for efficient monitoring of activities, reactivity and performance optimisation ° Mutualising support services and back offices hence offering significant scale effects and cost efficiencies

Not exhaustive, contains only a selection of main specialized Companies. The remaining subsidiaries are Wafa LLD, Wafa immobilier and Attijari Factoring 9 (1) December 2018 figures ; (2) 2011 figures for Attijari Fin.Corp Financial Information & Investor Relations Strong Growth Prospects with Significant Upside 2 Through Further Consolidation of AWB Position in Morocco

° Consolidate leadership with current affluent client base and become the reference bank for prospective clients Strengthen the Existing Retail and ° Mass market retail clients (emerging middle class) – increase client acquisition pace through cross-selling with group’s Corporate Franchise specialized subsidiaries as well as opening of new branches with significantly reduced ramp-up periods thanks to accumulated know-how ° Increase equipment level for retail and corporate clients through - Improved commercial / marketing performance (CRM, training, sales best practices) - Further innovation in banking products and quality of services - Further development of cross-selling between the bank and its specialized subsidiaries (consumer finance, mortgage, insurance, asset management, cash transfers, etc.) ° Increased focus and products/services offering for MLA in Europe and roll-over of the immigrant banking model in Africa ° Develop Islamic banking products

Capture a Higher Share of the ° Further penetrate the low income segment through development of LIB products and services, notably through Under Penetrated Low Income Wafacash (brand, network, goodwill, segmented products, etc.) Segment and Untapped Very ° Increase presence in the untapped SME / very small enterprises segment with products designed for this customer base Small Enterprises/SME Market and leveraging on new commercial monitoring tools and risk management capabilities through - Adapt / optimise organisation and processes to the specifics of the SME segment - Acceleration of credit development for SME / very small enterprises - Enlarged offering with a full range of transaction banking products

° Development of Investment Banking and asset management products: cash management, capital and FX solutions at the MENA and regional level Other Growth Levers ° Increased size and footprint of Moroccan clients drives an increase of their banking needs ° Leverage on the emergence of Casablanca as a financial hub for the region

10

Financial Information & Investor Relations Unique, Large and Diversified Pan African Network 3

AWB African Footprint Overview of Main International Operations

Morocco 1 Tunisia Mauritania Egypt Attijariwafa bank Attijari bank Attijari bank Mauritanie Attijariwafa bank Egypt GDP: USD 125.9 bn GDP: USD 41.3 bn GDP: USD 5.2 bn GDP: USD 249.5 bn Real GDP CAGR 16-21e: Real GDP CAGR 16-21e: Real GDP CAGR 16-21e: Real GDP CAGR 16-21e: 6.2% 3.1% 3.2% 3.2% Loan market share: 27% Loan market share: 9% Loan market share: 10% Loan market share: 0.8% (#1) (#6) (#3) Tunisia Branches: 3,483 Branches: 207 Branches: 30 Branches: 61 NBI: USD 825.2 m NBI: USD 78.3 m NBI: USD 8.8 m NBI: USD 58.2 m 20% Net income: USD 229.9 m Net income: USD 16.7 m Net income: USD 1.6 m Net income: USD 10.7 m Morocco Egypt

15% Senegal Ivory Coast Mali Togo CBAO & Crédit du Société Ivoirienne de BIM BIAT Mauritania Mali 4% Sénégal Banque Niger 2% GDP: USD 19.6 bn GDP: USD 49.7 bn GDP: USD 17.3 bn GDP: USD 5.8 bn Senegal n.a. Real GDP CAGR 16-21e: Burkina Real GDP CAGR 16-21e: Real GDP CAGR 16-21e: Real GDP CAGR 16-21e: n.a. 9.2% Guinea 19% 10.1% 6.5% 7.3% Faso Loan market share: 18% Bissau Benin Loan market share: 10% Loan market share: 9% Loan market share: 5% Ivory Togo (overall) (#1) n.a. (#5) (#5) (#10) Coast Branches: 94 2 Cameroon Branches: 64 Branches: 73 Branches: 11 1% NBI: USD 75.8 m 15% NBI: USD 58.8 m NBI: USD 17.5 m NBI: USD 5.2 m 9% Net income: USD 18.6 m Congo Net income: USD 14.5 m Net income: USD 1.1 m Net income: USD -0.08 m Gabon 4% 10%

North Africa Cameroon Congo Gabon West Africa SCB Crédit du Congo Union Gabonaise de Banque GDP: USD 35.3 bn GDP: USD 8.1 bn GDP: USD 16.5 bn Central Africa Real GDP CAGR 16-21e: 6.9% Real GDP CAGR 16-21e: 8.3% Real GDP CAGR 16-21e: 8.3% Loan market share: 11% (#4) Loan Market share: 11% (#3) Loan market share: 17% (#2) Branches: 55 Branches: 20 Branches: 22 NBI: USD 37.5 m NBI: USD 17.7 m NBI: USD 38.1 m % % of International NBI contribution Net income: USD 3.8 m Net income: USD 4.0 m Net income: USD 11.2 m

Sources: IMF (April 2019) and EIU reports, press research Note: NBI and Net Income are contribution to Consolidated Group NBI and Net Income group share in H1 2019 figures, USD/MAD as of June 2019: 9.5718 Note: Loan market share in 2018 data (1) Including specialized companies in Morocco (2) Including Burkina Faso, Niger & Benin and excluding 317 Wafacash’s branches in West Africa 11

Financial Information & Investor Relations Africa Has the Greatest Growth Potential 3

1 Strong Demographic Dynamics 2 Robust GDP Growth 3 Continued Real GDP per Capita Improvement

2010-2020 2020-2050 2050 Real 2050 2020-2050 2010 Real Population Population GDP per Population Real GDP CAGR GDP per Capita (USD) CAGR CAGR Capita (USD)

Africa 3% 3% 3,000m 6% 3,727 13,001 x3.5

MENA 3% 2% 421m 4% 17,024 44,833 x2.6

BRICs 1% 1% 3,800m 4% 5,144 34,595 x6.7

Next-11¹ 2% 2% 3,110m 4% 8,085 29,363 x3.6

x2.4 Asia 5% 2% 3,100m 3% 14,149 33,553

Latam 1% 0% 585m 3% 9,497 43,703 x4.6

CEE 0% 0% 327m 3% 10,420 55,528 x5.3

Europe 0% 0% 431m 2% 39,745 71,242 x1.8

North 1% 1% 446m 2% 47,145 85,231 x1.8 America

Source: GS Research and IMF Note: Sum of all regions above do not reflect total population in 2050 as some groups include the same countries (e.g. BRICs and Asia, etc.). Total 2050 population estimated at 8.5bn people 1. Bangladesh, Egypt, Indonesia, Islamic Republic of Iran, Mexico, Nigeria, Pakistan, Philippines, Turkey, Korea, Vietnam. 12

Financial Information & Investor Relations Africa will Benefit From Deep Resources For Banking Growth 3 Stemming from Young and Unbanked Population

Compared Age Structures of Morocco vs. Other Areas (in million of individuals) 1 Morocco AWB footprint 2 Africa

75-79 75-7975-79 75-7975-79 60-64 60-6460-64 60-6460-64 45-49 45-4945-49 45-4945-49 30-34 30-3430-34 30-3430-34 15-1915-19 15-19 15-1915-19 0-40-4 0-4 0-40-4 2.0 1.5 1.0 0.5 - - 0.5 1.0 1.5 2.0 10 - - 10 20100 50 - - 50 100 % pop. under 20 Pop. CAGR 11-16e % pop. under 20 Pop. CAGR 11-16e % pop. under 20 Pop. CAGR 11-16e 38% 1.0% 55% 2.4% 51% 2.3%

European Union BRICs Next 11 3

75-79 75-79 75-7975-79 60-64 60-64 60-6460-64 45-49 45-49 45-4945-49 30-34 30-34 30-3430-34 15-19 15-19 15-1915-19 0-4 0-40-4 0-40-4 40 20 - - 20 40 150 100 50 - - 50 100 150100 50 - - 50 100 % pop. under 20 Pop. CAGR 11-16e % pop. under 20 Pop. CAGR 11-16e % pop. under 20 Pop. CAGR 11-16e

21% 0.2% 33% 0.8% 41% 1.6%

In the coming decades, more than 500 million Africans (of which 100 million in countries where AWB is located) will reach the age limit allowing them to get a bank account offering large opportunities for long term banking growth

Source: United Nations database, IMF Data, EIU and McKinsey Global Institute 1. Female population on the left part of the chart and male population on the right part. Vertical axis represents the age segments. 2. Burkina Faso, Cameroon, Ivory Coast, Equatorial Guinea, Gabon. Mali, Mauritania, Republic of Congo, Senegal, Tunisia. 3. Bangladesh, Egypt, Indonesia, Islamic Republic of Iran, Mexico, Nigeria, Pakistan, Philippines, Turkey, Korea, Vietnam. 13

Financial Information & Investor Relations Strong Potential for the African Banking Sector 3

Banking Penetration¹ vs. GDP per Capita Total assets aver GDP

250% US Total banking assets / GDP (%) in in 2013(%) GDP / assets banking Total Countries of Presence of AWB in Africa 200% Other African countries

EU 126% 102% 150% 59% 49% 50% 58% 37% 43% 23% 24% 26% BRICs Morocco Banking Penetration(%)¹ Banking

100% Mali Egypt Congo Gabon Algeria Senegal Morocco Cameroon Mauritania Ivory Coast Ivory Burkina Faso

50% Next 11

Africa²

AWB Footprint 5 0% 0k 10k 20k 30k 40k 50k 60k80k 70k121k 80k GDP per Capita (USDk) Source: IMF, GS Research 1. Defined as domestic credit provided by banking sector compared to GDP, latest data available (reference year 2010). 2. Excluding South Africa 3. Defined as GDP * Banking Penetration; Growth rates excluding inflation. 4. GDP per capita at constant USD. 5. Burkina Faso, Cameroon, Ivory Coast, Equatorial Guinea, Gabon, Mali, Mauritania, Republic of Congo, Senegal, Tunisia. 14

Financial Information & Investor Relations A Roll Over Play Across Promising Economies 3

Key Facts and Figures Key Financials: International (H1 2019)

° After the success of the integration of Attijari bank Tunisie (acquired in 2005), International Total % of Total AWB has accelerated its growth over the last years through greenfields or MADm Retail Group Group acquisitions: Net Banking Income* 3,805 11,952 31.8% 1 - Build-up of presence in Senegal from 2006 Expenses* (1,779) (4,940) 36.0% - Crédit Agricole retail banking network in Africa in 2009 Net income group share 768 3,482 22.0% - 80% stake in BNP Paribas Mauritanie in 2010 through a holding held at 67% Loans to customers 71,053 317,594 22.4% by AWB and 33% by GBP (Groupe Banque Populaire) Deposits 86,464 332,074 26.0% - 51% stake in SCB Cameroun in 2011 Equity 4,864 51,091 9.5% - 55% stake in BIA Togo in September 2013 Total assets 124,126 528,570 23.5% - Acquisition of an additional 24% of shares in SIB Ivory Coast, bringing * Gross figures Attijariwafa bank’s total stake to 75% in September 2015 - Acquisition of an additional 50% of shares in KASOVI, bringing Attijariwafa bank’s total stake to 100%. Following this acquisition, Attijariwafa bank Growing Contribution to Group Net Banking Income holds 83.01 % stake in CBAO 0% 7% 9% 14% 15% 22% 24% 25% 26% 26% 28% 29% 33% 34% 32% - Acquisition of 100% stake in Barclays Bank Egypt in May 2017

° AWB’s strategy is to capture the growth of fast-growing African countries and 7,814 the rise of banking penetration in the region 7,183 - Investments prioritized according to their risk/return profiles 5,807 - Systematic transformation of acquired targets for integration and 5,185 5,375 4,787 realization of synergies 4,307 - Risk Management and Audit functions controlled centrally at AWB’s 3,808 3,805 headquarters in Casablanca 3,233 - Unique IT platform 2,003 1,553 ° Roll-over of the Moroccan successful business model in African countries which 799 have cultural proximity and similar development trends is expected to deliver 496 high medium term growth thanks to: - Cross-fertilization between countries through sharing of best practices 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 1H19 - Strong integration track record that should enable AWB to enhance rapidly operational performance of recently acquired subsidiaries outside NBI from International Activities in MADm Morocco x% % of Group NBI

(1) International retail: excluding amortization, depreciation and impairment of tangible and intangible fixed assets 15

Financial Information & Investor Relations International Roll Over of a New Business Model - 3 Case study of Attijari bank Tunisie

Transaction Background Strong Growth of the Net Banking Income Coupled with a Regular Improvement of Efficiency ° In October 2005, AWB acquired a 54% controlling stake in Banque du Sud in Tunisia in a consortium with Grupo Santander (through a holding, Andalucarthage, owned 437 84% by AWB and 16% by Santander) 362 317 275 ° In December 2005, Banque du Sud changed its name to Attijari Bank Tunisie 251 263 236 64% 57% 217 ° At that time, Attijari bank Tunisie had a market capitalisation of TND 191 m. This 167 182 105 129 148 54% 51% market capitalization has since then increased ~6 folds (TND 1,434 m in June 2019) 81 57% 52% 50% 52% 48% 48% 48% 50% 49% 48% ° Attijari bank Tunisie is now the 6th largest bank in Tunisia with TND 9.0 bn of assets and NBI of TND 235.9 m (as of 30-June-19) 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 1H19

° On 15-Aug-2011, AWB bought the 16% owned by Santander in Andalucarthage Net Banking Income (TND m) Cost-income ratio

Key Actions Taken Since 2006 …And a Growth of an Increasingly Safer Loans Portfolio…

5,462 5,758 ° Risk Management and Accounting 16% 5,206 4,477 - Renewed Risk Management and Audit practices inspired from AWB 3,601 3,833 3,184 3,263 3,401 Capital increase and improved provisioning 2,617 - 1,963 2,232 1,515 1,704 12% ° Commercial 11% 11% 11% 10% 8% 10% 10% - Overall rebranding 9% 8% 7% 7% 7% - Retail: 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 1H19 • Strong growth of the network (from 93 branches in 2005 to 207 in June 2019, now the #1 network in Tunisia) with a focus on Tunisian regions with Loans (net) best growth prospects (previously mainly present in less developed Southern NPLs Tunisia) and a “low cost” branch model • Thought-through customer segmentation as well as adjusted offering and …Leading to a Significant Share Price Appreciation promotional effort • Focus on lending supported by dedicated back-office • Development of a more “commercial mindset” - Immigrant banking: targeting of Tunisians living abroad through AWB Europe with the development of dedicated products - Corporate & Investment Banking: focus on more advanced and sophisticated products such as leasing and capital markets (rates, FX)

° Operation and IT Closing Price (TND) - Integration in AWB’s IT platform (Delta) 16 Sources: FactSet Financial Information & Investor Relations International Roll Over of a New Business Model - 3 Case study of Attijari bank Tunisie

Roll-over of the Group's Best Practices into New Countries of Presence Expected to Deliver High Medium Term Growth

Integration of the Acquired ° Systematic transformation of acquired targets for integration and realization of synergies Entities to AWB ° Transversal initiatives across the region to mutualize the development of the African footprint and cross-fertilization between countries through sharing of best practices (marketing, risk management, profitable network development, etc.)

° Development of banking products and services designed for the African markets Meeting Specific Client Needs - Retail banking: cash transfer, consumer finance, bancassurance - Maintain focus on large corporates with increased loans and development of specific products (e.g. Trade Finance, Leasing, Market activities), and penetrate the very small/SME segments with tailored products

Investments prioritized according to their risk/return profiles Sound and Well Balanced ° Commitment to Expansion ° AWB has footprint in 14 1 countries in Africa and has already identified c.10 countries in North, Western and Central Africa with strong development potential ° Risk Management and Audit functions controlled centrally at AWB’s headquarters in Casablanca

(1) Excluding Morocco 17

Financial Information & Investor Relations …and systematic and cautious acquisition roadmap with 3 rational shareholder value creation at the center of the decision process

A systematic Acquisition ° Country scan using a composite index based on 4 criteria (Return on Assets (RoA) ; Impact on AWB growth ; Country risk ; Execution risk) Roadmap ° Use of four additional qualitative criteria to prioritize these countries : - Valuation level (Impact on the goodwill) - Synergies with AWB ‘s footprint - Geographic proximity (transports, projects) - South Africa sphere of influence / any other barriers to entry

A combination of ° Detailed due diligence process with the help of in-house experts from the bank (risk aspects, and for the assessment of future transformation/integration strategy) and leading international advisory Greenfield and acquisitions firms (investment banks, law firms, accountants, tax auditors) under the supervision of the Strategy department ° Strict multi-layer governance All decisions go through the Management Committee where unanimity is required, and then through the strategic committee and finally has to obtain Board’s approval ° Valuation is assessed objectively through detailed discounted cash-flow methods, independently from any external factor, such as competition. It also needs to pass strict quantitative acid tests based on the criteria used by the Board to assess the profitability of past acquisitions ° On average , only one in 3/4 due diligences has led to a closing , and the acquisitions have delivered what is expected from them: an acceleration of bottom line growth, a higher risk-adjusted ROE, and no added volatility thanks to a portfolio diversification approach

18

Financial Information & Investor Relations An Organisation Set Up to Sustain AWB’s Ambitious 4 Development Plan

° Strengthening the strategic management and the oversight of the Group through the creation of 4 strategic functions directly under the supervision of the Chairman & CEO: - Human Resources - Communication In order to meet the - Compliance ambitious development plan, the Organization - General Audit aims at: ° Improving customer proximity and operational efficiency and enhancing risk management through an operational management built around 4 Divisions: - “Retail Banking Morocco” Division consisting in retail banking, , SME banking and MLA banking in Morocco - “Corporate & Investment Banking, Capital Markets, Financial Subsidiaries and International Retail Banking” Division - “Finance, Technology and Operations” Division - “Global Risk Management ” Division Chairman & CEO Human Resources General Audit M. El Kettani

Management Committee Communication Compliance Chairman and CEO: M. El Kettani General Manager : O. Bounjou General Manager : B. Jaï General Manager : I. Douiri General Manager : T. El Bellaj General Management and Coordination Committee

Corporate & Investment Banking, Capital Markets, Financial Global Risk Management Retail Banking Finance, Technology and Operations Subsidiaries and International Retail T. El Bellaj O. Bounjou Banking I. Douiri

B. Jaï 19

Financial Information & Investor Relations An Organisation Set Up to Sustain AWB’s Ambitious 4 Development Plan

Board of Directors Management

° Board of Directors AWB ° In charge of the definition and periodical review of the commercial strategy and the general risk governance is policy Management Committee based on ° Approval of the organizational structure and the supervision of the internal control efficiency internationally renown best ° 5 members practices with Four dedicated committees ° Weekly committee multiple emanate from the Board of ° In charge of monitoring day-to-day operations, management Directors: driving long-term strategic projects and and Board preparing agenda for Board meetings layers and independent representatives

Appointment and General Management and Coordination Strategic Group Risk Group Audit High procurement Remuneration Committee Committee Committee Committee Committee Group Committee ° 28 members ° In charge of the ° In charge of ° In charge of the ° In charge of the ° In charge of high- ° Monthly committee follow-up of the inspecting and follow-up of the appointments and cost purchases Basic instrument for the corporate governance operational classifying the risk, audit, internal remunerations of ° of the Bank and in charge of the operational achievements and commitments and control, accounting the Top and administrative management of the Group strategic projects of investments of the and compliance Management the Group banks beyond a functions certain level

20

Financial Information & Investor Relations Focus on Loans and Deposits: AWB Maintaining Very High 5 Liquidity Position Customer Loans as % of Assets AWB Loan to Deposit Ratio (%)

Total Assets 258.9 290.3 306.7 343.5 368.3 385.6 401.8 411.1 428.8 475.7 509.9 528.6 Loans 153.5 179.0 200.2 230.7 247.6 250.7 255.1 252.9 271.6 286.0 305.1 317.6 105.4% 109.1% 105.5% (In MAD bn) 99.4% 98.9% 91.9% 92.1% 94.9% 91.9% 95.6% 86.9% 90.4% 41% 38% 35% 33% 33% 35% 37% 39% 37% 40% 40% 40%

59% 62% 65% 67% 67% 65% 64% 62% 63% 60% 60% 60%

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 June- 2007 2008 2010 2011 2012 2013 2014 2015 2016 2017 2018 June- Other assets Customer loans 19 19

Customer Deposits as % of Liabilities 2 Funding Strategy ° AWB has regular access to market to fund its development, as illustrated by Total Liabilities 240.2 269.2 282.7 317.4 337.5 352.4 366.3 374.1 388.1 432.0 465.4 483.5 regular issuance of subordinated bonds and certificates of deposits¹, for Deposits 176.6 194.7 201.4 218.8 227.0 237.6 257.8 274.5 286.3 316.2 332.0 332.1 instance (non comprehensive): (In MAD bn) 29% Date Issuance Amount Maturity Spread 28% 29% 31% 33% 33% 33% 30% 27% 26% 31% 31% June-2019 Perpetual Subordinated Debt MAD 1.0bn perpetual 230 and 250 bps

Dec-2018 Perpetual Subordinated Debt MAD 0.5bn perpetual 235 and 260 bps

June-2018 Subordinated Debt MAD 1.5bn 7 years 50, 55 and 60 bps

74% 72% 71% 69% 67% 67% 70% 73% 74% 73% 71% 69% Dec-2017 Subordinated Debt MAD 1.25bn 7 years 65 and 70 bps

June-2017 Subordinated Debt MAD 1.5bn 7 years 55 and 60 bps

Dec-2016 Subordinated Debt MAD 1.5bn 7 / 10 years 55 and 65 bps

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 June- Dec-2016 Perpetual Subordinated Debt MAD 0.5bn perpetual 170 and 200 bps Other liabilities Customer deposits 19 July-16 Certificates of Deposits MAD 1.05bn 52 week 30 bps

June-16 Subordinated Debt MAD 1.0bn 7 / 10 years 75 and 90 bps

Dec-2015 Subordinated Debt MAD 1.0bn 7 / 10 years 80 and 90 bps

Sept-2015 Certificates of Deposits MAD 0.5bn 2 years 35 bps (1) Selection of major AWB subordinated bonds and certificates of deposits issuance operations over 2015-2018 21 (2) Excluding equity ° Rating S&P: BB stable Financial Information & Investor Relations Conservative Approach to Capital Management 5

RWA Growth (MAD billion) 2 Core Tier 1 Ratio (%) 2 10-1H19 Credit Risk Market Risk Operational Risk¹ CAGR 10.8 10.1 10.1 10.2 10.0 251.5 276.7 288.0 287.8 306.1 310.6 334.0 368.6 378.5 5.5% 9.9 9.7 9.1 5.5%9.5% 38.2 9.0% 37.0 34.8 15.5 11.4% 7.8 7.9 12.0 11.8 33.7 31.7 32.5 10.8 27.7 29.4 7.0 25.1 6.3 11.5 7.0 24.3 12.9 6.2 2010 2011 2012 2013 2014 2015 2016 2017 2018 June-19

341.7 5.3% 322.1 329.5 289.5 268.1 271.1 238.7 248.8 251.4 2 221.0 Total Capital Ratio (%)

13.3 13.0 12.7 12.7 12.6 12.5 12.4 11.9 11.7 12.0% 11.3

10.0% 2010 2011 2012 2013 2014 2015 2016 2017 2018 June-19

° AWB is fully compliant with the requirements of its local regulator (Bank Al Maghrib) which are amongst the most stringent worldwide ° In addition to a MAD 2.1 billion capital increase in 2012, AWB successfully increased its capital by MAD 685.2 million through optional conversion of 2012 dividends into new shares in 2013, complying with the new regulatory ratios (9% and 12%) under Basel 2 and the regulatory requirements under Basel 3. 2010 2011 2012 2013 2014 2015 2016 2017 2018 June-19 ° In Dec 2016, AWB issued MAD500m of a perpetual subordinated bonds with absorption losses mechanism and cancellation of payment of the interest

1) Operational RWA calculated as 15% of the three year average annual NBI as per the Basic Indicator Approach 22 2) Starting from 2014, figures comply with Basel III Financial Information & Investor Relations Superior Operating Performance 6

Loans (MAD billion) Deposits (MAD billion) Group 7.2% Group 6.2% 2008-1H2019 CAGR 2008-1H2019 CAGR BMET¹ 6.1% BMET¹ 4.% 332 332 318 316 305 286 286 272 275 255 258 248 251 253 238 240 241 231 227 230 219 212 213 204 201 204 200 195 194 185 179 178 177 178 179 177 173 176 165 168 166 157 153 151 155 109% 145 105% 106% 96% 128 99% 114 99% 92% 95% 92% 90% 92% 87%

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 1H19 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 1H19

Group BMET¹ Group Deposits BMET¹ Group L/D Ratio

° Growth of AWB’s loan book has been fuelled by the development of ° Growth in deposits has been further supported by AWB’s decision to its retail franchise and the expansion of its multiples factories (e.g. expand selectively outside of the high end market and by its positioning consumer finance) as the leading immigrant banking provider for Moroccan Living Abroad

1) Bank Morocco, Europe and Offshore 23

Financial Information & Investor Relations Breakdown of the loan book 6

Breakdown of loans by business line Breakdown of the bank 1 portfolio H1 2019 H1 2019, Outstanding loans

Loans (H1 2019): MAD 317.6 bn

9.7% 0.9%

25%

22.4% 47%

67.0% 28%

Banking in Morocco, Europe and Offshore Specialized Financial Companies Corporate Banking Retail Banking SME/VSME Banking International Retail Banking Insurance

1) The bank in Morocco 24

Financial Information & Investor Relations Superior Operating Performance 6

NBI Growth Efficiency Ratios (Cost-Income ratio) 47.9% 46.8% 46.4% 46.5% 46.1% 25% 45.3% 45.1% 44.5% 21% 44.2% 43.8% 43.7%

11% 40.8% 8% 9% 10% 7% 6% 5% 4% 4%

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 H1 19 -2% 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 H1 19

° AWB managed to constrain its Cost-Income ratio over the years thanks to a continuous focus on cost control ° AWB Cost-Income among the lowest within the industry

Cost of Risk (in bps) RoE and RoA

RoE RoA 113bps 20.8% 22.7% 43bps* 83bps 20.4% 21.2% 71bps 70bps 72bps 17.6% 15.4% 14.9% 58bps 45bps* 14.6% 14.8% 13.5% 15.4% 14.6% 62bps 53bps 48bps 53bps 54bps 39bps 31bps 1.6% 1.3% 1.4% 1.5% 1.5% 1.4% 1.3% 1.3% 1.3% 1.3% 1.4% 1.3%

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 H1 19 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 H1 19

° AWB prudent underwriting approach and provisioning policy have ° AWB has managed to improve its profitability as it gained scale and allowed it to maintain its CoR in check while it was expanding outside of weathered seamlessly the economic and financial crisis – both in terms its original high end positioning of return on equity and in terms of return on asset ° In 2014, the cost of risk increased to 113 pbs reflecting AWB’s conservative provisioning policy (average CoR between 2007 and 2014: 58 bps)

(*) Excluding the provisions related to Tunisia and Ivory Coast 25 Financial Information & Investor Relations RoA by business line between 2011 and H1 2019

xx% Contribution to total assets (end of period) 66% 68% 67% 66% 64% 62% 61% 62% 64% 62%

1.2% 1.1% 0.9% 1.0% 1.0% 1.0% 1.0% 1.1% 1.0% 1.1% BMET

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

19% 18% 20% 20% 22% 22% 24% 23% 22% 23% 2.4% 1.7% 2.0% 1.7% 1.9% 2.0% 1.8% RoA 1.6% 1.4% 1.5% IRB

1.5% 1.4% 1.3% 1.3% 1.3% 1.3% 1.4% 1.3% 1.4% 1.3% 2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

8% 8% 7% 7% 7% 7% 7% 7% 7% 7% 2.3% 2.3% 2.3% 2.4% 2.5% 2.3% 2.2% 2.2% 2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19 2.0% 2.1% SFC

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

7% 7% 6% 6% 7% 8% 8% 8% 8% 8% 3.7% 3.0% 2.5% 2.3% 2.2% 2.0% 1.8% 1.6% 0.8% 1.0% Note: INSURANCE BMET: Banking in Morocco, Europe and Offshore ; IRB: International Retail Banking SFC: Specialized Financial Companies 2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

26

Financial Information & Investor Relations Net interest margin by business line between 2011 and H1 2019

72% 72% 71% 70% 66% 66% 65% 67% 66% 67% xx% Contribution to net customer loans (end of period)

3.8% 3.6% 3.7% 3.7% 4.0% 3.8% 3.8% 3.6% 3.7% 3.6% BMET

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

Net interest margin/ customer loans (end of period)

17% 17% 18% 19% 22% 22% 24% 22% 23% 22% 7.3% 7.3% 7.0% 4.6% 4.7% 4.6% 6.0% 6.3% 6.2% 4.2% 4.1% 4.2% 4.3% 4.5% 4.3% 4.5% 5.4% 5.9% 5.8% 5.7% IRB

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19 2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

10% 10% 10% 10% 11% 11% 11% 10% 10% 10%

4.7% 4.3% 3.8% 4.0% 3.8% 3.7% 3.7% 3.8% 3.9% 3.8% SFC

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19 Note: BMET: Banking in Morocco, Europe and Offshore ; IRB: International Retail Banking SFC: Specialized Financial Companies 27 Financial Information & Investor Relations Net fee income by business line between 2011 and H1 2019

xx% Contribution to net banking income 54% 55% 54% 56% 54% 53% 50% 50% 48% 52%

21.4% 21.2% 19.1% 18.7% 20.3% 21.0% 20.7% 18.2% 16.2% 18.0% BMET

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

Net fee income/ Net banking income 24% 25% 26% 26% 28% 29% 33% 34% 34% 32% 36.3% 36.8% 36.0% 33.7% 22.5% 22.5% 22.3% 32.5% 31.8% 19.9% 20.9% 20.9% 19.9% 21.3% 22.1% 20.9% 28.6% 28.0% 28.0% 27.3% IRB

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19 2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

12% 12% 12% 11% 11% 12% 11% 11% 11% 11% 39.3% 39.6% 38.6% 38.3% 31.8% 33.8% 37.2% 38.7% 27.2% 26.4% SFC

Note: 2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19 BMET: Banking in Morocco, Europe and Offshore ; IRB: International Retail Banking SFC: Specialized Financial Companies 28

Financial Information & Investor Relations Cost-Income ratio by business line Between 2011 and H1 2019

xx% Contribution to net banking income 54% 55% 54% 56% 54% 53% 50% 50% 48% 52% 47.4% 47.6% 48.6% 44.1% 43.1% 44.5% 42.0% 46.7% 47.1% 45.1% BMET

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

24% 25% 26% 26% 28% 29% 33% 34% 34% 32% 61.3% 57.2% 56.3% 55.9% 56.5% 52.8% 51.0%50.9% 48.0% 52.6% Cost-Income ratio IRB 45.3% 45.1% 44.5% 43.7% 46.4% 46.5% 46.1% 47.9% 46.4% 46.8%

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

12% 12% 12% 11% 11% 12% 11% 11% 11% 11% 2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19 40.4% 40.2% 40.3% 41.6% 40.9% 41.6% 38.9% 41.4% 42.9% 41.0% SFC

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

10% 8% 9% 7% 7% 7% 7% 5% 7% 6% 65.8% 49.9% 40.3% 42.9% 32.7% 34.9% 37.2% 34.5% 24.7% 29.5% INSURANCE Note: BMET: Banking in Morocco, Europe and Offshore ; IRB: International Retail Banking 2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19 SFC: Specialized Financial Companies 29

Financial Information & Investor Relations Cost of risk by business line between 2011 and H1 2019

xx% Contribution to gross customer loans (end of period) 71% 71% 70% 69% 66% 66% 64% 66% 66% 66% 1.15% 0.86% 0.76% 0.76% 0.67% 0.54% 0.40% BMET 0.37% 0.38% 0.35%

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

Cost of risk 18% 17% 19% 19% 22% 23% 24% 23% 23% 23% 1.13% 1.32% 1.07% 0.83% 0.71% 0.72% 0.82% 0.76% 0.70% 0.65% 0.63% 0.69% 0.69% 0.48% 0.53% 0.54% 0.56% Average: 0.31% IRB 0.67% - 0.21% - 0.01%

2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19 2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19

10% 10% 10% 10% 11% 11% 11% 10% 10% 10%

1.04% 0.93% 1.01% 0.98% 0.80% 0.70% 0.61% 0.57% 0.59% 0.67% SFC

Note: BMET: Banking in Morocco, Europe and Offshore ; IRB: International Retail Banking 2011 2012 2013 2014 2015 2016 2017 2018 H1 18 H1 19 SFC: Specialized Financial Companies 30

Financial Information & Investor Relations