Community Report20162016

LEARNING thethe famfamilymilymily way GOING GLOBAL NorQuest College goes to Peru COMMUNITY REPORT BOARD OF GOVERNORS EXECUTIVE TEAM Contents Produced by NorQuest College, Chair President and CEO Brand & Market Development Alan Skoreyko Dr. Jodi L. Abbott, ICD.D 2 Pursuing excellence: from Jamaica CONTACT US NorQuest College Vice President, Teaching to & Learning and Chief NorQuest College President and CEO 5 Best in her class 10215 – 108 Street NW Dr. Jodi L. Abbott, ICD.D Academic Officer Norma Schneider, M.Ed , AB T5J 1L6 Public Members 8 Seeing through barriers Vice President, External Phone: 780.644.6000 Melissa Bourgeois 11 Education saves lives Fax: 780.644.6013 Dave Dominy (Vice Chair) Affairs & Corporate Email: [email protected] Brian Hjlesvold Counsel 12 Honouring a NorQuest champion Carla Madra Joan Hertz, QC, ICD.D Eduardo Rodriguez 13 Among Canada’s most powerful women PUBLISHER: Dallas Stoesz Vice President, College Lillian Ruptash EDITOR: Michael Edge Services and Chief 14 50 reasons to celebrate Todd Walker Financial Officer ART DIRECTOR: Debra Bachman Jill Matthew, CPA, CA, CMC 20 Building the future one investment at a time WRITERS: Richard Wright, Academic Staff Member Sherry Greenbank Nida Farooqui, Andrew Whitson Acting Executive Director 24 Garden of hope for NorQuest College families DESIGNER: Helen Ma Non-Academic Workforce Development & Human Resources 25 1000 Women donors PHOTOGRAPHY: Laughing Dog Staff Member Laurel D. Evans, B.Ed, CHRP Photography, Helen Ma, Khalid Hashi 29 Watching NorQuest grow Jeff Jenkins Student Member Megan Wenmann (term ending May 2016) Education is the pathway to success

NORQUEST COLLEGE, we defi ne success as AT providing a vibrant, inclusive, and relevant education to each student. Whether students are studying in a diploma program or developing a specifi c set of skills, we recognize that each one will embark on a diff erent journey. From those looking to upgrade their education to those who want to start a new career, our students can depend on us to support them along the way. Our practical, hands-on approach to learning reinforces our mandate to provide in-demand programs that equip students with the skills employers want and need. And We are proud to wear we’ve seen the results with more students than ever the title of Edmonton’s walking through our doors and across the convocation community college, but ceremony stage. that title comes with high With an 8.9 per cent growth in students we recognize that in order to help students succeed we need to grow expectations to continue as well. The construction of our exciting Singhmar Centre fi nding and maximizing unique for Learning represents our commitment to expand and opportunities in an ever- meet the needs of our increasing number of students. The changing economy. centre will use green technology, and feature state-of- the-art labs, an Indigenous student centre, a teaching child care centre, a new library, plenty of accessible student space, and more. Construction is well underway with the Singhmar Centre for Learning slated to open in fall 2017. We are proud to wear the title of Edmonton’s community college, but that title comes with high expectations to continue fi nding and maximizing unique opportunities in an ever-changing economy. With that being said, we’re excited to announce a new Business Administration diploma in Accounting, Human Resources, and Management starting in September 2016. Combining theory simulations, relevant case studies, and co-operative opportunities, I have no doubt we’ll once again be pushing the boundaries to provide excellent education. We’re building a bright and exciting future at NorQuest College and we want you to join us on this journey, as we continue to lay the foundation for student success.

INSIDE COVER: A sneak peek at the proposed lobby space inside the new Singhmar Centre for Learning. The centre is part of the greater Dr. Jodi L. Abbott, ICD.D NorQuest College downtown campus President & CEO, NorQuest College redevelopment, which includes a retrofi t of the existing downtown main building and additional green space.

NORQUEST COLLEGE 1 Pursuing excellence: from Jamaica to Canada

2 COMMUNITY REPORT 2016 NorQuest College 2016 President’s Medal winner

This year’s President’s Medal winner, Sophia Aarons, Aarons plans to continue her accounting studies and knows more than a thing or two about perseverance. will work towards getting her Chartered Professional Stepping foot for the fi rst time in Canada just over two Accountant designation. But the proud new alumna won’t years ago, she took one of the biggest gambles of her life. forget where she began in Edmonton two years ago. And it paid off . “I feel so ready for the next step in my journey, and I owe “I left everything behind to come here and study at that to NorQuest College.” NorQuest College. I wanted to give myself a competitive advantage, and I wouldn’t change this experience for anything,” she said. “ I left everything behind to come It was a journey of 5,010 kilometres from Jamaica that here and study at NorQuest brought this year’s President’s Medal winner to NorQuest College. I wanted to give myself to get her Business Administration diploma in accounting. a competitive advantage.” But she received more than that, taking home the highest student distinction off ered by the college. – Sophia Aarons, Business Administration diploma alumna “I’m in awe. But to be perfectly honest, I can’t take the credit for this. NorQuest has been there to help me every step of the way, from the instructors to the people in the international offi ce, they made me feel like part of the family from the fi rst day I got here,” she said. Aarons certainly made the most of her time during her two years here. Her list of extracurricular activities is extensive, from being an RBC Student Ambassador to volunteering with the Students’ Association of NorQuest College, to representing NorQuest at the Deans of Business Case Competition in Calgary. “I found out really quickly that you need to immerse yourself in this place and get involved,” she said. “There is such a rich culture here and to get the most out of your education I absolutely recommend becoming part of the experience in any way you can.” She was featured in a recent advertising campaign, essentially becoming the face of the college throughout the city of Edmonton. “I’ve had countless people come up to me on the street and tell me they’ve seen my face on billboards or buses. It’s actually really neat because it’s a great opportunity to talk to people about my experience,” said Aarons. The President’s Medal is given to a student with the best combination of strong academic standing, involvement in the college community, leadership, and student citizenship. It was abundantly clear in the interview panel that Aarons was an excellent candidate in all of these categories.

NORQUEST COLLEGE 3 ‘Master artist’ wins top teaching award

MAY NOT BE their fi rst tongue, but NorQuest College English Therapeutic as a Second Language (ESL) students have no trouble fi nding the Recreation IT program student words to describe instructor Amy Abe. McKenzie Kuzio “I loved everything about Amy Abe,” said former student Ismail Warfa is a standout in her field in a Facebook post upon learning of her honour. “What a wonderful of study. instructor. She is one of a kind, an absolute professional, and mentor. I really miss ESL.” Abe, a language training expert from the Faculty of Foundational, Career, and Intercultural Studies, was awarded the Jaye Fredrickson Award for Teaching Excellence—the college’s highest teaching “McKenzie is a student who honour—in November 2015, living up to the reputation given to her by saw the positive in every her students. situation, absorbed every “Sometimes the only way you know you’re doing a good job is when tidbit of information like a you see the students right there working with you, and the only way they know how to thank you for that is by putting your name on a thirsty sponge, and could nomination form. This award isn’t just my achievement, it’s ours, and communicate with anyone it’s theirs.” and everyone without ever “Albert Einstein is quoted as stating that ‘it is the supreme art of the saying the wrong thing.” teacher to awaken joy in creative expression and knowledge.’ If teaching is viewed as art then teachers like Amy Abe are master artists,” says – Carolyn Rein, recreation therapist Maroro Zinyemba, program chair in the language training department.

4 COMMUNITY REPORT 2016 BEST in her class

ONGRATULATIONS TO SECOND The 20-year-old from Warburg, was “McKenzie is a student who saw the positive C year NorQuest College student nominated by faculty and administrators in every situation, absorbed every tidbit of McKenzie Kuzio who took home the of the college’s Allied Health program information like a thirsty sponge, and could prestigious Alberta Therapeutic Recreation and recreation therapist Carolyn Rein of communicate with anyone and everyone Association (ATRA) Student Award in 2015. St. Joseph’s Auxiliary Hospital. St. Joseph’s without ever saying the wrong thing.” is where Kuzio completed her fi rst clinical It is the fi rst time a NorQuest student has Kuzio plans on attending the University placement. received the coveted award, demonstrating of Lethbridge in the fall of 2016 to pursue the positive evolution of the program and “McKenzie is a purposeful learner who a degree in therapeutic recreation. the value of its graduates. Winners are challenges her fellow students, her NorQuest College has a transfer recognized for demonstrating academic instructors, and herself to develop a agreement, allowing its graduates to ability, a promise of a contribution to the high degree of therapeutic recreation enter directly into the third year of the fi eld, and for having worked in recreational knowledge, skills, and abilities,” says university’s program. therapy. NorQuest College instructor Sarah James. “I am determined to reach my goal, and I “Amazement, excitement, disbelief, and so That glowing sentiment was echoed hope that I can inspire and become a great many other words,” was Kuzio’s reaction by Rein. leader, comparable to the ATRA members when notifi ed of her win. who have presented me with this award.”

NORQUEST COLLEGE 5 6 COMMUNITY REPORT 2016 Enhancing the family through education

For the Bulls of Maskwacis First Nation, life is built around a simple For mom, who already has a Health Care Aide certifi cate from principle: family. NorQuest College, her goal is to become a psych nurse. Ayla “Birds of a feather stick together,” says mom, Lorna. “Three heads wants to be a dental assistant. are better than one,” says daughter, Ayla. “When we help each “Having my parents with me at school is great,” says Ayla. “When I other that gives us less of a chance of failure,” says dad, Leroy. have to miss a class [she is a single parent] I go to my parents and This is a family that dances together, dreams of the future they help me with what I missed. Or if there is something I don’t together, prays together, and studies together at NorQuest get, they tell me what they think about it.” College. Leroy and Ayla are hoop dancers, and Lorna stiches all The family is in the game of chasing excellence through personal the regalia by hand. improvement. They are doing that by seeking educational “There are a lot of things I need to improve on for my community opportunities, helping their family and community, and dancing. and my family,” says Leroy, who along with his wife and daughter In February 2016, the Bulls traveled to the World Hoop Dancing is enrolled in the college’s Academic Upgrading program in Championships in Phoenix, Arizona where Leroy and Ayla Wetaskiwin. “My goal is to be a psychologist.” competed against some of the most talented people on the globe. Although they didn’t win, it was a great experience for them all. “ There are a lot of things I need to “I wish I had gone 20 years earlier,” says Leroy. “It was awesome; improve on for my community and better than we could have ever imagined.” Just like his experience my family.” at NorQuest College. – Leroy Bull, Academic Upgrading student The family that studies together stays together

ALBERTA ABORIGINAL CONSTRUCTION CAREER CENTRE

In March 2015, the Alberta Aboriginal Construction Career Centre at NorQuest College opened its doors. One year later, the centre has surpassed expectations helping hundreds achieve their employment goals. 551 320 804 81% client intakes job placements clients trained First Nations, Métis or Inuit (442)

NORQUEST COLLEGE 7 Seeing through

ORQUEST COLLEGE ASSISTIVE The 33-year-old has wowed everyone at N technology specialist Lorne Webber NorQuest College since arriving from “Lorne brings a wonderfully joined the ranks of Edmonton’s top young the in 2008 with movers and shakers in 2015. exciting feats and accomplishments— calming presence to his both professional and personal. Despite Already well known at NorQuest for his work every day. This calming his disability, he’s an international dragon talents and dedication, Webber’s value to presence is felt by his co- boat racer, an ice hockey goalie, and a the city’s image was highlighted in October workers as well as the race driver. Incredible advances in when he was named one of Edmonton’s technology for the visually impaired have students he supports.” Top 40 Under 40 by Avenue Magazine. allowed him to compete in these events. – Alan Jeans, manager disability services “I feel honoured to be selected for this Webber’s abilities and acumen have award alongside so many highly skilled, helped countless students with creative, and very generous Edmontonians. disabilities prepare for success in life I hope that by being chosen I can gain and the workplace. a wider reach to tell the story of blind/ disabled Edmontonians and the many ways we contribute to our great city.” Assistive technology specialist Lorne Webber [left] is one of the best in his field. Avenue Magazine named him one of Edmonton’s Top 40 Under 40 in 2015.

8 COMMUNITY REPORT 2016 AWN WITHERSPOON’S VALUE to Alberta’s “Everyone works extremely hard in the planning, D health care system has been put on display. development, and delivery of curriculum. This provides a strong foundation for developing learners She received the Alberta Nursing Education into nurses.” Administrators’ (ANEA) Leadership in Licensed Practical Nursing Education Award in June 2015. In addition to her work in curriculum, Witherspoon also wrote questions for the Canadian Practical The award recognizes program development and Nurse Registration Exam. Most recently she worked delivery, educational organization involvement, and on competency development with the College of enhancing the development of nursing students, Practical Nurses of Alberta. Witherspoon has also among other skills. She was nominated for the award contributed to multiple nursing textbooks and by her peers in the nursing program. education resources that support practical nurse “Quality curriculum is a critical piece of excellent education and competencies. programming,” said Witherspoon, who at the time was the associate chair of nursing at NorQuest College. The prescription for success

NORQUEST COLLEGE 9 NorQuest College Practical Nurse diploma program graduate Bianca Moyo credits her education for making her a better caregiver and communicator.

NorQuest College’s Practical Nurse diploma and Health Care Aide certificate programs are among the largest in Canada.

10 COMMUNITY REPORT 2016 Education saves lives

MAGINE FACING A LIFE or death situation and not being able to I communicate properly with the person providing your care. NorQuest College practical nurse grad Bianca Moyo understands the importance of good intercultural communication skills. Growing up in Zimbabwe, where there are 16 offi cial languages, you would think her abilities to understand people’s needs and concerns would come from her homeland—not entirely. Now a full-time employee of the Glenrose Rehabilitation Hospital in Edmonton, Moyo received her Practical Nurse diploma from NorQuest in 2009. It was the most diverse learning environment she had ever been part of.

“ Nurses like Bianca play a key role in building a therapeutic relationship with our patients and their families.” – Michelle Wallace, patient care manager, Glenrose Rehabilitation Hospital

“At NorQuest not only did I get an education, but I learned to be world- ready and ready for the workplace. When I was in class I met students from all over the world. So when I graduated I was able to articulate and empathize with people from everywhere.” Empathy. Another quality most would associate with good nursing. Moyo knows how hard it can be to empathize and take the proper courses of action with someone whose culture, language, or medical expectations diff er from her own. “I can relate to almost anybody,” she says. “I now understand so much about the local Indigenous culture, I know about Columbia, I know about Nigeria, and I know about Canadians who were born and bred here. And that is thanks to NorQuest College.” At Glenrose, Moyo’s managers and co-workers see fi rsthand the value she brings to the hospital. “Nurses like Bianca play a key role in building a therapeutic relationship with our patients and their families to improve their rehabilitation, health, and well-being,” says patient care manager, Michelle Wallace. “Bianca’s training and experience help her understand our patients, and give her the skills to communicate with them, their families, and the inter-professional care team.”

NORQUEST COLLEGE 11 Honouring a NorQuest College champion

ORQUEST COLLEGE HAS a vision: To ensure its to managing industry partnerships. He sits on the N students receive the workforce training they need college’s workforce advisory council, and was an integral to provide a successful career. Bringing practical, hands- part of bringing the Edmonton Oilers Community on training in direct partnership with industry has led to Foundation Hospitality Institute to NorQuest in 2014. tremendous growth and huge opportunities. Over the “When it came to delivering relevant hospitality years, there has been one special champion committed programming to benefi t the growth of Edmonton’s to growing this vision of success, and that individual is downtown, NorQuest was the answer. They set a high 2016 honorary diploma recipient Patrick LaForge. standard and they delivered on that,” he says. “It’s a really simple reason why NorQuest is so important “People need what NorQuest College and it all stems from what they do for people,” says the brings to this province. They do former Edmonton Oilers President and CEO. “When I workforce relevant training like fi rst walked through the doors 15 years ago, I saw what no one else in this city.” this college was doing for this city. The commitment to motivate people who have a dream to be something, and give them the skills and opportunities to succeed. My relationship with NorQuest has always been about how I can help it grow.” LaForge has served on a variety of NorQuest development groups, from helping the college fundraise for Maximizing Opportunities – The NorQuest Campaign,

“People need what NorQuest College brings to this province. They do workforce relevant training like no one else in this city.” – Patrick LaForge

12 COMMUNITY REPORT 2016 Among Canada’s HE QUALITY OF NorQuest College’s T leadership received a national vote of confi dence in November of 2015. President and CEO Dr. Jodi L. Abbott was named one of Canada’s Top 100 most Most powerful women by the Women’s Executive Network (WXN). “Extremely humbling,” says Abbott about receiving the Sun Life Financial Trailblazers & Powerful Trendsetters Award. The award is for women who are either the fi rst in their fi eld or have made a major impact on it. “I would say, at NorQuest College, we are Women trailblazers. We work directly with students who sometimes have particular barriers. We respond quickly to industry and public sector needs. We’re not afraid to try new things.” Abbott has overseen tremendous growth at the college since taking over the president’s role in 2010. She has ensured NorQuest College’s programs respond to industry needs and holds a commanding voice in the worlds of post-secondary education, sport, and community. Past winners of the WXN awards include former Governor General of Canada, The Honourable Michaëlle Jean, author Margaret Atwood, astronaut Roberta Bondar, and entrepreneur and TV personality Arlene Dickinson. “When I looked at the news release (and saw their names) it became real then. It will push me to aspire to do even more because certainly they’re incredible women,” says Abbott.

Abbott holds a commanding voice in the worlds of post- secondary education, sport, and community.

NORQUEST COLLEGE 13 reasons to celebrate!

NorQuest health care aide In November, NorQuest Canada Day celebrations students show their school College’s spirit and colours were at NorQuest College’s pride during the college’s 50th on proud display during its road Westmount campus are always Anniversary Homecoming hockey tournament. a huge hit, especially for new celebration in September 2015. Canadians, many of whom The Downtown Campus were celebrating the day for NorQuest College is enriched Block Party was a chance for the fi rst time. by the cultural practices and NorQuest College students, ceremonies of its Indigenous faculty, and staff to share their learners. excitement for the beginning of a new academic year with MacEwan University students.

14 COMMUNITY REPORT 2016 In 2015, NorQuest College commemorated 50 years of creating inclusive communities

You ccanan come home again

Looking back, Don McFadyen believes that his “All of us really wanted to go on to university at life’s outcomes speak volumes about the value of some stage,” says the 68-year-old who fi nished the training he received at NorQuest College. his Grade 12 upgrading in late fall of 1964. A retired high school shop teacher from Spruce The plan worked and McFadyen did move on to Grove, Alberta, he is one of NorQuest’s fi rst- further education and a great career. ever graduates. He arrived at what was then “After (NorQuest) I graduated from vocational Alberta Vocational Centre as a young man in education at the University of Alberta and I the mid-1960s who ranked among Edmonton’s taught in the Country of Parkland for 25 years!” unemployed.

NORQUEST COLLEGE 15 Research team fi nds voice for the lonely

“ We have to empower people so that they are better able to take advantage of the many opportunities that will improve their lives.” – Norma Schneider, vice president of teaching & learning, and chief academic offi cer

HE IRONY OF searching for the root causes of loneliness is born outside of Canada while more than 500 self-identifi ed as T that those who are aff ected are often good at fi nding places Indigenous (First Nations, Métis or Inuit ancestry). where they can be left alone. Now, NorQuest College researchers “In our 50 years of creating inclusive communities we’ve seen are taking on the task of fi nding those who are hidden in silence. that giving people access to education is only part of the solution The Building a Better Life research project aims to understand in helping marginalized people,” says Norma Schneider, vice how loneliness and lack of self-esteem impact people’s abilities to president of teaching & learning and chief academic offi cer. “We interact with others, and to take advantage of life opportunities. have to empower people so that they are better able to take advantage of the many opportunities that will improve their lives.” The study will reach out to new Canadians, Indigenous peoples, and other historically marginalized groups who reside in urban The study will consist of three rounds of data collection over communities. the winter of 2016–17 and fall 2017. Research will be conducted through focus groups, one-on-one interviews, and case studies. Launched in early 2015 in partnership with the Edmonton Public It will be used to help improve access to education and Library, the project received a $239,000 grant from the Social workforce opportunities for marginalized communities in Sciences and Humanities Research Council to cover three years the Edmonton region. of research. In 2014–15, 57 per cent of NorQuest students were

16 COMMUNITY REPORT 2016 ONVERSATION HAS BEEN called stakeholder relations. “We recognize it in we help equip each other and our C an art, and on November 6, 2015, our vision and our brand attributes.” community for the important tasks we face like reconciliation and inclusion,” says NorQuest College became the canvas Some of the more prevalent themes NorQuest intercultural specialist and event for an abstract dialogue on embracing discussed included racism and prejudice. humanity. organizer, Sarah Apedaile. In all, there were 17 sessions available. The NorQuest College Community Many, like the talking circle led by Dialogue on Inclusion brought together NorQuest Resident Elder Delores Cardinal, about 75 participants. Through talking were soaked in emotion as people with “ Inclusion is a core value circles and open group sessions, each Indigenous, African, European, and at NorQuest College. hoped to help create a model for better second and third generation Canadian understanding in everyday lives. backgrounds, spoke openly about often- We recognize it in our vision “Inclusion is a core value at NorQuest painful issues. and our brand attributes.” College,” says Jonathan Robb, NorQuest’s “This event showed that we can hold – Jonathan Robb, director of strategic director of strategic integration and space for new understanding. By doing so, integration and stakeholder relations

Dialogue leads to understanding

Talking circles, led here by NorQuest Resident Elder Delores Cardinal [left], encourage people to express themselves freely.

NORQUEST COLLEGE 17 18 COMMUNITY REPORT 2016 NorQuest College goes global

ORQUEST COLLEGE IS no stranger enhance curriculum development skills N to collaborating with people from with a focus on workforce relevance. around the world. More than half of In short, developing programming that the college’s students are born outside relates directly to industry demand. That of Canada. visit was reciprocated in the summer of 2015 by a delegation to NorQuest So it should come as no surprise that College from Peru. the college has expanded beyond our country’s borders to partner with a “This trip has been a high point in my life, technical college in Peru. both personally and professionally,” said Peru delegate Juan Villoslada Mendoza.” I get to go back home very “ NorQuest College is satisfi ed with everything I’ve gained from this experience, and I sincerely hope proud to partner with our this relationship continues well into [top left] NorQuest College Peruvian counterparts to the future.” vice president of external help strengthen technical Of particular interest to the Peruvian affairs & corporate counsel Joan Hertz teaches supervisory training in Peru.” team was NorQuest’s service industry leadership during breakout skills programming. This includes the group work. – Dr. Jodi L. Abbott, president and Edmonton Oilers Community Foundation CEO, NorQuest College [above] In 2015, NorQuest Hospitality Institute, as well as the College staffers Nancy college’s overall focus on industry-led Thornton and Jonathan Robb The initiative is part of the Education for program development. (pictured third from left and Employment program funded by Global second from right) travelled to Thanks to this new partnership modelled Peru to begin an information- Aff airs Canada and administered by after NorQuest, the Rioja delegates sharing partnership with local Colleges and Institutes Canada. are learning how to match curriculum college administrators. Starting in December of 2014, NorQuest with the needs of government and [bottom left] NorQuest College representatives travelled to Rioja, industry. The purpose is to maximize instructor Darrell Giroux- Peru to meet with administrators at the opportunities in this resource-rich but Langevin (second from left) explains how he infuses Public Institute of Technological Higher historically underdeveloped area in Peru’s Indigenous knowledge into Education. The mission was to help northeastern interior. his mainstream biology classes.

NORQUEST COLLEGE 19 ORQUEST COLLEGE IS reaching new heights. N The cranes perched high on 108 Street and 103 Avenue have become a symbol of the expansion, as NorQuest continues construction on the new Singhmar Centre for Learning (see page 29). It’s been a long road to get to this phase, but thanks to the support of generous donors, the college will be in a strong position to help future generations of students realize their full potential. There is still work to be done. Maximizing Opportunities – The NorQuest Campaign has raised just over $10 million to date, in its eff orts to keep the expansion project soaring. Now, with just 16 months remaining, the capital campaign is poised to push through the homestretch and realize its $20 million campaign goal. With strong support from the provincial government, this expansion will help to accommodate the rapid enrolment growth that NorQuest is currently experiencing. “The NorQuest College community is buzzing with excitement. Students from diverse backgrounds are committed to learning skills that will enable them and their families to experience a better quality of life. It is heartwarming to see donors in the community coming together to support students,” said Zahra Somani, chair of Maximizing Opportunities – The NorQuest Campaign. The excitement continues to grow as Somani and her volunteer campaign team work to reach the $20 million goal. “We have a strong group of dedicated community leaders who serve as our campaign cabinet. We invite Building you to join us in this important endeavour. With your support, I am confi dent that we will reach our goal. the future… We all win when we invest in skills and education.” BECOME PART OF THE STORY one investment Generous donations have helped Maximizing Opportunities – The NorQuest Campaign raise over $10 million for the college’s $192 million downtown at a time campus redevelopment, including the new Singhmar Centre for Learning. We need your help to take this project across the fi nish line. With combined charitable tax credits of 50 per cent on amounts over $200, there has never been a better time to become part of the NorQuest legacy. For more information on how to make a donation that will help NorQuest College students succeed, please contact Kevin Fitzgerald, Director of Advancement at 780.644.5919 or email [email protected]

20 COMMUNITY REPORT 2016 EPCOR gift creates tomorrow’s success stories

“It is important to help the youth because we know they are the future.” – YIT student Mekdes Tadesse

Youth in Transition (YIT) student Mekdes Tadesse is grateful for the support donors like EPCOR provide.

IS HARD TO get ahead by yourself when you don’t know Canada from Kenya in 2014. “With support from EPCOR we IT where to start. But thanks to EPCOR and NorQuest receive personal encouragement, motivation, and we don’t College’s Youth in Transition program, the lines out of the gate have to pay for bus passes. The only thing you have to do is have been clearly drawn. come to school and get educated.” In late 2015, NorQuest celebrated a $100,000 commitment by Gifts like EPCOR’s are not only paying off in student success, EPCOR that will help students achieve their goals. Pathways they are changing attitudes, and leaving confi dent and to the Future Presented by EPCOR Mentorship Program is conscientious youth in their wake. Mekdes is a great example. designed to ensure students have role models, mentors, and She plans to use the program the way it was intended: fi nish coaches who support transition into further education and the transition, advance to academic upgrading, and then Canadian society. move on to post-secondary studies. She wants to become a social worker. “It is important to help the youth because we know they are the future,” says student Mekdes Tadesse, 25, who moved to “I want to help the community,” she says.

ABOUT YOUTH IN TRANSITION This full-time program focuses on increasing academic and personal communication skills for English as a Second Language 35% youth. The program supports students between 18 and 25 that of NorQuest students wish to transition into an adult post-secondary environment. are 24 and under

NORQUEST COLLEGE 21 Legacy donors

NorQuest College gratefully acknowledges lifetime contributors of $250,000 and greater:

Anonymous (2)

Krishna & Steven & Radhe Gupta Day LePoole

Dr. Prem Singhmar & Dr. Saroj Singhmar

“ When you graduate from NorQuest College, you are recognized for your training. In many people’s eyes, being a NorQuest College graduate means you are legit.” –Practical Nurse graduate, Richard Kusi-Menkkah

NorQuest College strives for accuracy in recognizing its donors and partners. Please contact the department of Advancement with any discrepancies within this report (Phone: 780.644.5926 or [email protected]).

22 COMMUNITY REPORT 2016 Maximizing Opportunities The NorQuest Campaign

NorQuest College gratefully acknowledges the following individuals and organizations for their generous contributions during the period January 1, 2015 through March 31, 2016.

Donors to 1000 Women: A Million Possibilities are listed separately beginning on page 25.

$50,000 and greater Alan Skoreyko Anonymous Stollery NorQuest Student “NorQuest College helped me a lot. As a Cougar Drilling Solutions Fund at Edmonton Community Foundation newcomer to Canada I didn’t know how Edmonton Oilers Community to communicate with others eff ectively Foundation Students’ Association of NorQuest College Eldon & Anne Foote Fund here. Now, my education has given me at Edmonton Community Union 52 Benevolent Society a lot of experience and knowledge to Foundation $5,000 to $9,999 succeed in business.” EPCOR Dr. Jodi L. Abbott & Mr. – Day Home Provider graduate, Samina Yasmin Landmark Group of Builders Michael Abbott Steven & Day LePoole Allwest Commercial RBC Foundation Furnishings Cash In Time Jeff ery Klaus Scholarship Fund Anonymous Edmonton Glenora Rotary Club at Edmonton Community Dr. Prem Singhmar & Dr. Saroj DIALOG Foundation Ethel Cuts Chapter, IODE Singhmar Mike & Sharon Duff Hugh & Madge McColl Family The Stollery Charitable Sarah & Martin Gouin Family Sheilagh McBride Trust Fund at Edmonton Foundation Education Fund at Edmonton Roger L. Moore Community Foundation Syncrude Canada Ltd. Community Foundation Western Coin Vending Ltd. Sheila McNaughtan TD Bank Group The ManCap Foundation Wetaskiwin Health Foundation MCW Hemisphere Ltd. WorleyParsons Canada Leslie & Toby Marquardt Nathaniel Podilsky Professional $1,000 to $2,499 Harriet Younie RN Fran & Al Olson Corporation, aesthetic Alberta Blue Cross DentaCare George Smith $25,000 to $49,999 Alberta Union of Provincial Judy Piercey XFORM IT Management Bob & Sheryl Bowhay Employees Pitney Bowes City Lumber Corporation, $2,500 to $4,999 Anonymous (8) Orane Rowe & Gerard Mutabazi Robert Rosen & Family Anonymous Cindi Berg Amani JV Driver Projects Inc. Building Trades of Alberta BSN Medical Inc. Dwayne Samycia Kichton Contracting Ltd. Peter & Ellen Campbell SCA Personal Care TD Insurance Meloche Don Carlson Shoppers Home Health Care Monnex Douglas M. Carlyle Immo Sintenis $10,000 to $24,999 “Thanks to my Conroy Ross Partners Lisa M. Smith & John Gilchrist Anonymous (2) NorQuest College Herman & Elly de Jongh Fund St. Michael’s Health Group CIBC at Edmonton Community John & Avery Stobbe education I have Foundation Pepsi Bottling Group Talisman Energy Inc. a great chance of Edmonton Mayfi eld Rotary Club John & Barbara Poole Family UA Local 488 Plumbers NorQuest Fund at Edmonton getting a job.” Edmonton Rotary Club & Pipefi tters Union Foundation Community Foundation – Business Administration Michael Fiorino Byron E.J. Reynolds & graduate, Monica Janvier Christopher A. Laing JMC Consulting Ltd.

NORQUEST COLLEGE 23 Garden of hope for NorQuest College families

$1 million goal surpassed for new child care centre

With the completion of the 1000 Women: A Million Gupta. The Little Angels of Hope Playground, funded by Possibilities’ second fundraising campaign comes a sense the Gupta family, will add energy and vitality to children of peace and comfort. Highlighting that feeling is a attending the child care centre. familiar piece of art, Manola Borrajo’s glasswork, Garden The outdoor playground will be adjacent to the child of Hope. care centre at the Singhmar Centre for Learning. The glasswork, reflected in the beautiful scarves given to “I have a passion for education and helping other each of the campaign’s $1,000 donors, will be hung in the women,” said Gupta. “As a woman, I have a responsibility 1000 Women Child Care Centre. Both serve as a beautiful to empower other women and to help make things reminder of the movement’s vision. That vision, now an better for them. By supporting the Little Angels of Hope accomplishment, was to raise $1 million dollars for the Playground, I’m feeling really good at heart—and I will child care centre; it is scheduled to open next year in the certainly enjoy seeing the smiles on the faces of children Singhmar Centre for Learning. and parents who benefit from the playground and the In the campaign’s closing days, a final act of generosity entire child care centre.” came from local philanthropists Radhe and Krishna

Manola Borrajo’s “Garden of Hope” glasswork shimmers with whimsical toys in a floral wonderland.

24 COMMUNITY REPORT 2016 1000 Women donors With our deep appreciation, NorQuest College recognizes you, our community friends and partners. Thank you for investing in the well-being of our students, their families, and the greater community.

A Treasury of Precious Gems

Since 2010, donors to the 1000 Women: A Million Possibilities movement have demonstrated a profound commitment to empowering individuals through education. We treasure the women, men, and organizations noted below who have invested $1,000 or more in the 1000 Women movement for the period ending March 31, 2016. Cumulative giving to the movement is recognized by gem levels: Diamond, Emerald, Ruby, Sapphire, Amethyst, Pearl, and Opal.

Diamond, $100,000 and greater

Allard Foundation Anonymous Dr. S. Ann Colbourne Krishna & Radhe Gupta Dianne & Irving Kipnes

NorQuest College and the 1000 Women would like to send a heartfelt thank you to former advisory committee chair Patty Taverner [left], and a warm welcome to current chair Sheila Witwicky, who will carry the torch into the next campaign. The 1000 Women movement consists of an incredible group of donors who are driven to create opportunities that will have a profound impact on the lives of NorQuest College students and their families.

Special thanks to TD Bank Group, Title Sponsor, for the 1000 Women: A Million Possibilities fundraising luncheon held June 2, 2016!

NORQUEST COLLEGE 25 EMERALD Rohit Group of Melanie McCallum Deloitte Debra Wooding Shirley Brooks $50,000 - $99,999 Companies Irene Mertz LaBonte Drayden Insurance Ltd. Carlee Yukes Hilda Brown Brookfi eld Residential Servus Credit Union Pearl Nielsen Cynthia Fowler J. Brown OPAL (Alberta) LP Rick & Brune Sinneave Rosemary Paulencu Jennifer Gericke $1,000 - $2,499 Tamara Buckwold George Cantalini & Soroptimist Peace Hills Trust Darrell Giraldeau Wanda Bursey Dr. Teresa Debevc International Club of Bonnie Abel Jackie Polovick Larry & Claudette Andrea Butler Rod & Patty Taverner Edmonton Academica Group RBC Foundation Haggar Charlene Butler Gail, Bernhard & India Jeannie Agrios RUBY Rose Stepanik-Keber Elexis Schloss Danita Haysom Shannon Butler Felipe Aguerrevere $25,000 - $49,999 Schoena Strudwick Norma Schneider Isabel Henderson C’est Sera Inc. Lore Ahlstrom Anne Finzer, CEO inc. Brenda Trendel Sorrentino’s Sue Heuman Adeline Cairo & Etc. Event Styling & Dawn Allard Sheila Witwicky Restaurant Group Bonnie Hutchinson Carol Cameron Décor E. Dianne Allen Denise Tambellini Miranda & Noah Jones Canadian Hadassah- Lindsay Nakatsui AMETHYST Carol Anderson United Cycle Salima Amir Kheraj WIZO Dale Sheard $5,000 - $9,999 Angus Watt Advisory Aurea Vasseur Kick Media Inc. Don & Betty Carlson TD Bank Group Dr. Jodi L. Abbott Group Paddy Webb Kucey Dental Group Carol Case Wendy Andrews Anonymous (33) SAPPHIRE Gay Young Colleen Lees Susan Casey Anonymous Mark Asbell & Dawn $10,000 - $24,999 Karen Leibovici Dominic & Isabel Cave PEARL Pentelechuk ATCO Gas - Dominic Cave Prof. Anonymous Doreen Lutsky Hooper AutoCanada Inc. Attain Solutions Inc. $2,500 - $4,999 Corp. Alberta Blue Cross Jill Matthew Kelsi Badry Iola Bots Tara J. Adam Louise Chadi Anonymous A. Anne McLellan Rhonda Baker Sheryl Bowhay Susan Adams Seham Chadi Marianne Brown MCW Hemisphere Ltd. B.J. Baldwin Leah & Chris Burrows Allwest Commercial Molly Ann Chan Sharon Brown Furnishings Merle Norman Tracey C. Ball Business in Calgary Sarah Chan & Don Canada Safeway Cosmetics Magazine/Business in Alquinn Homes Ltd. Dr. Barbara Iveson Women’s Networking Edmonton Magazine Maggie Mitchell Ballermann Group-Edmonton Jo-Anne Anderson Corrina Chetley-Irwin Butler Family Marilyn Mucha Dianne Balon DIALOG Laurie Anfi ndsen Helen K.Y. Cheung National Growth Foundation Anonymous (2) Tamara Baltzan Enbridge Partners Deb Choma Katherine Caine ATB Financial Linda Banister Peggy Gouin NEUMAN THOMPSON City of Edmonton Canadian Western Bank Beaverbrook Kendall Barber Dr. Elena Hernandez- Roy & Trudy Nickerson Patty Cleall Judy Cosco Developments Kathy Barnhart Kucey Beth & Brad Clough Davies Park Executive Esther Ondrack Wendy & Gerry Isabel Bernete Monique Bateman Search Pagnotta Industries Inc. Glenda Coleman- Kinsella Naila Bharmal Vi Becker Miller Elly de Jongh Della Paradis Salma Lakhani Alva Blabey Karen Beliveau Conroy Ross Partners Dentons Canada LLP Michelle Pilon Ledcor Construction In Memory of Manola Loreen Belovich Linda C. Cook Limited Chris Ellingson Borrajo Karen Polowick Jeanne Belzil Salvatore N. Corea Leslie & Dave Ernst & Young LLP Joanne Butler Qualico Carol Bentley Tom & Betsy Cornwall Leeworthy Lynn Faulder Cameron Development Garry & Joyce Janet Bentley Nancy Cranston Carla, Don & Alex Focus Communications Corporation Rathgeber Madra Cindi Berg Nancy Cumming Deborah Gordon Kimberly Campbell Jonathan & Laura Robb Dr. Thomas and Michelle Bessette Jackie Cummings Alyssa Haunholter Capital Power Janet Stalenhoef & Melanie Nakatsui The Artist Well Hamida, Danisha & Elizabeth Da Silva Patti Hergott Carol Blair & Zafi ra Bhaloo Sylvia Nasseri Associates Inc. Dallas Stoesz Donna Daniec Elizabeth Hurley Myra B. Bielby Fran Olson Louise Charach Senator Claudette Deloitte & Touche Irene Klar Tardif Blu’s Foundation Canada Darwin & Betty Park Caroline Clark Arti & Arvind Koshal Top Draw Inc. R & C Bode Elaine Devine John & Barbara Poole Dini Corbett- Family NorQuest Angie LaBerge Lourenco, PhD Sue Trigg Kathy Bonazew Stephanie Donaldson Fund At Edmonton Day LePoole Annette Trimbee Shawna Bots Kelly Community Jody Cormier Cathy Douglas Foundation Lincolnberg Master Trudy Cormier Roberta M. Van Wyk Dianna Bowes Builder Downey Norris & RMC Group of Cougar Drilling Barbara Walker Valerie Bowlen Audrey E. Luft Associates Inc. Companies Solutions Sheila Weatherill Beverley Brennan Richard & Marjie Lynn Mandel Jennifer Crosby Jacqueline Brisebois Dr. Winnie Wong Drewry

26 COMMUNITY REPORT 2016 NorQuest College strives for accuracy in recognizing its donors and partners. Please contact the department of Advancement with any discrepancies within this report (Phone: 780.644.5926 or [email protected]).

Nisa Drozdowski Gulnaz Jiwa Kim Krushell Kimberly Murray Nancy Reynolds Group of Companies Sharon Duff Professional Diane Kubanek Wanda Nadeau Evelyn Riedlinger Lidia Surman Corporation Carol Duggan David & Loren Henrietta & Javaid Janet M. Riopel Bronwyn J. Swanson Mona Hale Lynne Duncan Labonte Naqvi Mary Ritchie & Dr. Bill R.A. Sydie Jane Halford Tammy Dunnett Jillene Lakevold Shaheen Nasseri Johnston Samantha Taylor Faye Haney Edon Management Lydia Lanman Valerie Neaves Michele Roach Tash & Mike Taylor Cynthia Hansen Elevate Consulting Inc. Colleen Lathan Greg & Ronda Lillian & Larry Ruptash Tedder Family David Hardy Nedelec Patricia Elzinga Adriana Lazarescu Sharlene Rutherford Margaret R. Thompson Paul Hastings Dianne Nikiforuk enPrivado Cathy & Del Lewis Lisa & T. Marshall Sadd Tracy Topolnitsky Tamara Hauglum MaryAnne Loney Rachelle & Ashlynn Salwa Samycia ENX INC. Nimmon Michelle Turcotte Louise Hayes Sally Lore Lea Sanderson EPCOR Utilities Inc. Kimberly Nishikaze Joyce Tustian Tracey & Ken Healey Donna M. Lux Sari Salmon Schiff Doreen Erker Nobrega Financial Inc. Beth Tutschek Ann Marie Heff ernan LUX Beauty Boutique Dr. Nan Schuurmans Tamara Evans Monica Norminton LeeAnn Tyrrell Maureen Hemingway Dyanne Lyons Scotiabank Nancy & Hany Fares Schloss Northlands Cheryl Uhlich Linda Mabbott Marianne Scott Cathy & Greg Farnell Joan Hertz Maria Opara Jolene Van Den Bruel Elan MacDonald Shelley Scott Karina Farr Mr. & Mrs. John Dianne Osback Vancity Community Patrick & Angela Betty L. Screpnek Foundation Karen Faulkner Hokanson Stacey Padbury Machacek Marg Sebzda Trish van Doornum Andrea Ferguson Kerri-Lyn Holland Raylene Palichuk Tricia Machon-Carriere Carolyn Selin Elaine Warick Bunny Ferguson Tanya Horvath Leigh-Anne Palter Catherine MacKenzie Raj Sherman Karen Webb Jackie Fetter HSBC Bank Canada Aleda Patterson Rod MacLean Donna Shew Fong Jadeene Wheaton Brendan & Leah Linda Humphreys Geeta Passi-Shourie Fitzgerald Alexis MacMillan Kayla Shoctor Kim & Don Wheaton DeAnn Hunter Jennifer Pede Melanie Fix Eva Mah-Borsato Louise Shulko Meryl Whittaker IMPACT Consulting Alexandra Perras Patti Fleger Joyce Mallman Law Laura Shylko Linda Wiebe Mary Jane James Margaret Petrin Edyth Florence Vivian Manasc Tom & Cheryl Sides Lorne & Elaine Wight Anar Jassani Netta Phillet Janet Folk Manasc Isaac Dr. Ameeta Singh Audrey Wilkes Shenaz Jeraj Architects Ltd. Rosanne & Nicole Joan Forge Karen Sliwkanich Jean Wilkinson Jiff y Lube Mariah Consulting Pisesky Sandra Forsyth Yasmin Jivraj Limited Dwayne & Gaylene Donna Smith Kristina Williams The Fournier Family Anis Jiwani Chana Martineau Pohranychny Lisa M. Smith Alexander & Irene Wilson Rose Fowler Heather & Cameron Pilar Martinez Eve Poirier Alexis Snowdon & Kim Franklin John Prime Capital Group Roger Wiart Windermere Golf & Christine Massing Country Club Yvonne Gagnon Barry Johns Maya Pungur- Katie Soles Zainul Mawji Sandra Woolsey Sandra Gajic Vickie Kaminski PwC Leona Soley Lazina Mckenzie Cory Wosnack Gelmici Jewellers Ltd. Nabat Kassam Myrne Quaale Zahra Somani Cheryl McNeil Ryan Wright Olga & Trent Gelmici Catherine Keill Kathleen Quinn Parviz Somji Iren Mertz Yellow Pencil Lori Gelmici-Hanni Ruth Kelly R3 Deconstruction & Marie Soprovich Brenda & Larry Verna Yiu General Recycling Khan Communication Michaud Demolition Inc. Patty Sowa Gillian Young Industries Ltd. Services Inc. Shauna Miller & James Karen Radford Nancy Spitz Louise Gibson Kimberley Homes Ltd. Gillespie Stella Rago Jane Squire Howden Shirley Yurkewich Karen Giebelhaus Heather Kitteringham Marcie Milley Gulzar Rajan Consulting Ltd. Azmina Yusuf Aileen Giesbrecht Pamela Klemen Judy Milton RBC Lois Stefaniuk Connie & Danny Zalmanowitz Jane Gilchrist Heather Klimchuk Patricia Misutka RBC Wealth Peggie Stevens Global Edmonton Derry Knaak Jane & Jim Management Liana & Marion Crystal Graham Kathy Knowles Montgomery Darcie-Lee Rea, Stevenson Hallmark Management Sharon Grant Bernie Kollman Janice Moore Marianne Stewart Corrie Redl Susan Green Marg Korby Patricia Morgenstern Darlene Strang Anton Morgulis Bryan & Theresa Christian Strigl Kathy Grieve Denise Koufogiannakis Reichert Don Groot & Patricia Tina Krause Susan Moysa Dr. Oksana ReidBuilt Homes Suchowersky Johnston Lillian Krawchuk Khatoon Murji Glenda Renney Sureway Construction

NORQUEST COLLEGE 27 28 COMMUNITY REPORT 2016 Watching NorQuest grow

KATHY ZARFT HAS a clear view of the NORQUEST BY THE NUMBERS* Singhmar Centre for Learning construction site through her offi ce window at the NorQuest College Learner Centre. As 11,552 she looks out from the fi fth fl oor of the learners at NorQuest College Edmonton downtown main building, the library technical services team lead refl ects on the view in front of her. 8.9% “I’ve seen the transformation from an excavation site, to the enrolment growth over the past year four levels being built, to what is now the concrete structure of the roof,” she says. “I am literally watching our future unfold.” Zarft, who celebrates 30 years as a NorQuest employee this 22 year, has witnessed the remarkable growth of the college since post-secondary career credentials 1985—from what was originally Alberta Vocational Centre, to and 8 foundational programs becoming Alberta Vocational College, to what is known today as NorQuest College. Next year, she will enjoy her new work home on the second fl oor of the Singhmar Centre for Learning. When the Learner Centre moves to the new building, it will be 57% 72 signifi cantly larger than it is today. It will remain an integrated born outside of Canada, languages spoken service hub for students that houses the library, disability 134 countries of birth on campus services, assessment and testing, computer commons, academic strategists, and both the Writing Centre and Tutorial Centre. 503 While program off erings are also expanding with the arrival credit students self-identify as Indigenous of the new building, they are remaining workforce relevant, (First Nations, Métis or Inuit ancestry) helping Alberta to sustain a skilled workforce. Doors to the new building will open for fall term classes in 2017, just in time to accommodate NorQuest College’s growing enrolment. 428 The Singhmar Centre for Learning is part of a larger expansion students self-identify as having a disability project that includes a retrofi t of the existing downtown main building. *As of March 31, 2015

2015 REVENUES INSIDE THE NEW BUILDING • Hungry? We got you covered! Students, faculty, staff , and guests will be able to fi ll up on a delicious assortment of food choices in the new building. • There’s something about Kokum’s kitchen. Need a sit-down at a friendly table with one of the college’s Resident Elders? Our inspiring and helpful student mentors will be located in 65% Government of Alberta grants the building’s Indigenous Student Centre. 19.5% Student tuition and fees 5% Sales of services and products • The Singhmar Centre for Learning’s new bookstore will have 8% Federal and other government grants exactly what you need—and more! Shoppers will enjoy a 1% Donations and other grants wide selection of texts and merchandise. 1.5% Investment income

TOTAL REVENUES $78,125,000 NORQUEST COLLEGE PROGRAMS 2015–2016 NorQuest College off ers a wide range of university transfer, professional development, and personal interest continuing education courses.

CREDIT PROGRAMS NON-CREDIT PROGRAMS*

DIPLOMA CAREER DEVELOPMENT HEALTH Business Administration Foundations of Teaching and Learning for Adult Health Assessment for Nurses Pharmacy Technician the Adult Learner Infusion Therapy Physical Therapy Assistant Home Inspection Medication Administration Practical Nurse Medical Offi ce Administration Pharmacology Therapeutics and Practical Nurse Refresher Professional Bookkeeping Medication Administration Social Work COMMUNITY HOSPITALITY INDUSTRY Therapeutic Recreation Domestic Violence Intervention Building Service Worker CERTIFICATE Personal and Community Resilience in Guest Service Gold Accounting Technician Disaster Recovery Service Industry Skills Administrative Professional CORPORATE TRAINING Taxi Ambassador Community Support Worker Corporate Social Responsibility and INTERCULTURAL Early Learning and Child Care Sustainability Health Care Aide Diversity and Inclusion Train-the- Customer Service Trainer Hospital Unit Clerk Lean Green Belt Medical Device Reprocessing Technician English in the Workplace Lean White Belt Therapeutic Recreation Faculty Intercultural Training Lean Yellow Belt Intercultural Communication POST-DIPLOMA CERTIFICATE Microsoft Offi ce Practitioner certifi cate Advanced Education in Orthopaedics Project Assistant Intercultural Training for LPNs Project Management Interculturalization of the Strategic Social Media for Organizations Curriculum FOUNDATIONAL/ACADEMIC PREPARATION Supervisor and Management Training Academic Upgrading * Please note: NorQuest College FIRE AND SAFETY also off ers a wider range of Basic Education Fire and Life Safety Educator continuing education courses in Foundations for Learning Fire Inspector addition to the above programs. GED Preparation Fire Investigator Youth in Transition Fire Offi cer EMPLOYMENT PREPARATION Fire Service Instructor Apprenticeship Prep Industrial Firefi ghter Day Home Provider Medical First Responder Literacy and Essential Skills Pathways Professional Firefi ghter Training Levels 1, 2 Transitions to Employment Rescue Technician Wildland Firefi ghter Professional ENGLISH LANGUAGE TRAINING Qualifi cations ESL Intensive Language Instruction for Newcomers to Canada (LINC)

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