#SPRINGBOARDAWARDS WELCOME I am delighted that we’ve still found a way to recognise I hope you all enjoy the evening! Good luck to all nominees up for and celebrate the hospitality superstars of 2020. an award tonight and congratulations to all our winners. It goes without saying that our industry has had an extremely tough 12 months. We’ve all faced challenges we Overnight stay for two The Berkeley Dinner for two at 14 Hills Restaurant Master and Dynamic Headphones never expected and I am in awe of everyone for all that Champagne upon arrival, an overnight Dine beneath a canopy of greenery and Handcrafted from acetate and stainless you’ve overcome. We are now gearing up to reopen our Chris Gamm stay in a king-sized bedroom at the breathe in the incredible city views with steel, the Master & Dynamic MW07 Plus doors to the public, which is hugely exciting. I am confident Chief Executive, luxurious Berkeley Hotel in Knightsbridge, a meal for two, including a bottle of wine True Wireless Earphones offer a listening there will be a huge demand for your brilliant hospitality as The Springboard Charity & Springboard UK and a complimentary English breakfast. chosen by their Head Sommelier. experience like no other. soon as you’re able to reopen. Looking to the future, we want to support your businesses to ease back into normality. Springboard’s mission is to futureproof the talent pipeline for hospitality, allowing you to focus on the challenge of rebuilding. Our Springboard OUR AWARDS RAFFLE to 2022 campaign aims to recruit, train and prepare Springboard to 2022 10,000 young people to enter the industry by 2022. We’ll The industry solution to futureproofing also prepare the future hospitality workforce through our hospitality's talent pipeline. Tickets for our Awards Raffle are just £10. We have some exquisite prizes up for grabs and you can get your tickets Springboard training and employability programmes, along throughout March! Winners will be announced in April on Springboard's social media channels. #AwardsRaffle with the CareerScope industry support hub. www.springboard.uk.net/2022 We’ve seen a record number of entrants for this year’s Awards, and the quality of entries has been exceptional. We were especially pleased to see so many amazing entries for a brand new set of award categories. We felt it was CareerScope - ENTER THE RAFFLE NOW - important to recognise those who went the extra mile to Supporting our people, attracting support their team during such a difficult time. talent and promoting the industry. app.galabid.com/awardsraffle I want to give another thank you to our generous sponsors. www.careerscope.uk.net Thank you for providing your time to judge our Awards. Many of you have already committed to support the Springboard to 2022 project, helping us to futureproof These prizes have been very kindly donated by these wonderful supporters the talent pipeline for hospitality, which we are hugely grateful for. #SPRINGBOARDAWARDS 3 BEST IMPLEMENTATION OF VIRTUAL TRAINING BY SPONSORED Successful initiatives and use of online platforms to ensure that staff could Shortlist access and participate in training and progress their professional development. Recognising successful initiatives to develop a virtual training programme to Compass Group PLC support employees with career progression, keeping teams up to date on critical Frasers Hospitality, Malmaison skills or to provide a comprehensive onboarding experience for new starters. and Hotel du Vin Judges will be looking at clear evidence of the virtual training strategy and the HARNESS THE POWER OF issues it addressed, use of platform chosen and content as well as how staff were Interstate Hotels and Resorts motivated to complete and succeed. Mandarin Oriental Hyde Park, HIT Training says: APPRENTICESHIPS TO ADD London “Shining a light on the personal, professional and business benefits of VALUE TO YOUR BUSINESS Resident Hotels work-based training is our passion at HIT Training. That’s why we’ve proudly sponsored the Springboard Awards for Excellence’s ‘Best Implementation of Virtual Training’ award. As the UK’s leading training and apprenticeship provider for hospitality and catering, we’ve seen the hardships that our industry faced in 2020. These awards are a brilliant way to celebrate the outstanding achievements, community support and successes that businesses have achieved over the last year, against all odds! Proud sponsor of the Jill Whittaker, Managing Director Best Implementation of Virtual Training Judged by Jill Whittaker, HIT Training Jan Marshall, Marriott Hotels Springboard 2021 Claire Clark, The Big Table Christian Oliver, Canopy by Hilton Awards for Excellence To find out more or if you would like to discuss how apprenticeships could boost your business, visit: hittraining.co.uk or call 0800 093 5892 #SPRINGBOARDAWARDS 5 001518 HIT Springboard Awards 2021 Ad 210x210.indd 1 04/03/2021 19:43 JOIN OR CREATE A TEAM AND WORK TOGETHER BEST INTERNAL TO REACH THE FINISH LINE FIRST Our trekkers weren’t able to visit Nicaragua in 2020, but COVID-19 TRAINING that won’t stop us from getting in the 5,300 miles to reach Nicaragua virtually! PROGRAMME tAKES pLACE tHROuGHOuT MAy 2021 Success in implementing an internal training programme for staff to easily and PlEdGE tO RAISE £3K pER tEAm Shortlist confidently adapt to new regulations. Highlighting the importance of post lockdown training within the business, tAKE ON A NEw CHALlENGE IN 2021 Aramark Ltd. Safety and as physical distancing and enhanced hygiene changed how workplaces Learning & Development Team operate. Judges will be looking for how a suitable training method was Calcot Collection chosen and implemented, the induction of new processes that are clear on individual employee responsibilities and building a common understanding of CyClE > WALK > RuN > PuSH = 5,300 MIlES D&D London requirements, which instilled confidence that changes made contribute to a Royal Lancaster London safe working environment. With lots of prizes ENtRy £10 pER pERSON up for grabs Judged by Simon Lewis, HIT Training Liz Forte, Compass Group Gemma Stewart, Koh Thai tRACK yOuR pROGRESS ONlINE jOIN tHE CHALlENGE springboard.uk.net/race Futureproofing the talent pipeline for hospitality and tourism #SPRINGBOARDAWARDS 7 BEST STAFF COMMUNICATION BY SPONSORED Success in developing a communication process with staff and teams during the difficulty of lockdown. Also ensuring to keep them up to date with policies and Shortlist developments and keeping staff morale high with team communication. The Dorchester Collection & 45 Having success in implementing effective staff communication that adapted Park Lane to the changes within the business due to Covid-19. Judges will be looking The Inn Collection Group for examples of how both working and furloughed team members were kept informed, engaged and safeguarded, with the strategy decided, including The Oriental Club communication platform, frequency and content, as well as providing safe The Royal Air Force Club channels for feedback from employees. Caterer.com says: “Great communication that keeps teams engaged and supported is central to business success, and has a positive impact on productivity, wellbeing, retention and hiring. Caterer.com work closely with hospitality employers of all sizes, helping them build fantastic workforces for reopening and future growth. The best employers are leading the way in employee communication as a key part of that process. That’s why Caterer.com are proud to sponsor the Best Staff Communication Award, and applaud all those shortlisted in the category!” Kathy Dyball, Head of Marketing Judged by Paul Rogers, Caterer.com Kelly Westwood, MacDonald Hotels Claire Johnston, Manorview Hotels James Webber, James Webber Recruitment Sarah Hammond, Hush Brasseries #SPRINGBOARDAWARDS 9 BEST MANAGEMENT PREPARATION BY SPONSORED Success in ensuring management teams have been trained and are prepared to Shortlist lead teams to success post-lockdown, adhering to all new government policies. Rewards the employer who can best demonstrate a successful commitment Harbour Hotels to preparing team leaders and managers to lead their team to success post- Interstate Hotels and Resorts lockdown, adhering to government policies and restrictions. Judges will look for a training process and support that gives managers the knowledge, tools and PPHE Hotel Group confidence to keep staff and customers safe whilst adapting to the new normal. The Inn Collection Group CPL Learning says: "We are extremely proud to be sponsoring the Best Management Preparation category at this year’s Springboard Virtual Awards for Excellence. The past year has provided many challenges and a critical element has been ensuring the leaders in our businesses have the right knowledge, tools, and confidence to fulfil their roles safely and successfully. As the leading learning and development partner to the sector, we have seen first-hand the crucial role training and education has played in this. That’s why we are delighted to be recognising the brilliant work done across our sector." Chelsea Hankin, Director Of Marketing & Communications, CPL Learning Judged by Adam Rowledge, Adam Rowledge Natasha Nagra, Kew Green Hotels Associates Jo Meredith, The Oriental Club #SPRINGBOARDAWARDS 11 EMPLOYEE HEALTH & WELLBEING BY SPONSORED Success in demonstrating a commitment to employee health and wellbeing Shortlist initiatives and strategies. This award recognises employers who demonstrate highly effective activities, Dishoom policies or strategies to promote or improve health and wellbeing within their Gaucho and M Restaurants organisation. Judges will be looking for successful approaches to promoting or measuring positive mental and physical wellbeing. Rapport Guest Services pladis says: The Torridon "pladis are the proud sponsors of the Health and Wellbeing Excellence Award. Happiness is core to our pladis values and our business, which is why ‘we promise happiness to the world with every bite’. Focusing on our Health and Well-being is so important, now more than ever. It’s so important to offer support and guidance to ensure we are all prioritising the Health & Well-being of ourselves, our colleagues and our wider network.