British & Continental Coach Holidays
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ARVONIA British & Continental Coach Holidays Autumn 2012 – Spring 2013 www.arvonia.co.uk E M O C L Welcome E W to the Autumn/Spring holiday selection ...from Arvonia for 2012/13 featuring a wide choice of British & Continental Coach Holidays from which we hope you will find plenty to interest you. This year’s programme includes a great selection of festive breaks, Christmas and New Year holidays plus some super late and early season short breaks and holidays, some of which have great inclusions and reduced price or even fully included drinks to offer amazing value for money! As always we would like to thank all our loyal customers for their continued support and extend a very warm welcome to you if you are joining us for the first time. We sincerely hope you enjoy browsing through the brochure and look forward to welcoming you on board for an enjoyable holiday with Arvonia. BOOK WITH CONFIDENCE – JOIN OUR E-SHOT MAIL CLUB DAY EXCURSIONS FINANCIAL SECURITY If you would like to receive advance details of Destinations include city & shopping trips, Booking with Arvonia ensures special offers and additional tours by email stadium tours, canal cruises, stately homes, that you have complete peace please log on to our website, select holidays & flower shows, scenic drives, historic railways, of mind and your money and excursions then e shot club and register your plus many other events, attractions and holiday are totally secure. contact details. It’s free and simple and you shows. Please call or email us to receive a Arvonia Coaches Ltd could pick up some real bargains! copy of the current programme. (Discounted subscribe to the Code of prices apply to all excursions booked online). Conduct of the Bonded Coach Holidays Group (“BCHG”) of the Confederation of Passenger Transport UK. BCHG requires a GIFT VOUCHERS bond to be taken out to provide protection for your holiday money in the unlikely event that Arvonia Gift Vouchers make an excellent present a member cannot carry out their obligations for Christmas, birthdays, anniversaries or that to their passengers for financial reasons. special occasion gift for friends or family. Available in multiples of £5, £20, £50 and £100 QUALITY COACHES the vouchers can be put towards the cost of any Arvonia holiday at any time within two years of Sit back, relax and enjoy your travel BOOK ON LINE – IT’S the date of purchase. experience on board one of our luxury COMPLETELY SAFE & SECURE coaches which all benefit from the latest Log on to our website at www.arvonia.co.uk and developments in technology, providing you can book a holiday or pay a balance with ultimate levels of comfort and safety. complete confidence All coaches feature: using our secure online air suspension facility 24 hours a day, automated climate control systems 7 days a week. No luxurious interior finish with reclining phone or postal seats, safety belts, armrests, footrests, charges, it’s really easy seat back tables and glove nets and so convenient – toilet & washroom facilities just follow a few simple prompts to navigate double glazed panoramic windows through the process and within minutes you can easily book your chosen holiday. When you have completed your booking and payment has been accepted you will receive an email confirmation. That’s it – simple and secure and all from the comfort of your own home. 2 For online bookings visit www.arvonia.co.uk Y Holiday Information R be of the same standard and reduce room space. belongings carried or left on our coach, feeder service, A TO MAKE A BOOKING MEALS I To reserve seats on your chosen holiday simply We therefore do not advise the reservation of triple or sub-contracted vehicles. British tours: On most British tours English breakfast rooms for three adults. In some European countries a D telephone a member of our reservations team, they will SEAT ALLOCATION is included and a choice of menu is offered for evening bedroom classified as a twin may have a double bed / be delighted to check availability and provide answers Requests for particular seats can be made at the time meals with tea or coffee served afterwards. to any queries you may have. A provisional booking can base with separate mattresses and bedding. There is European tours: Breakfast is usually continental style. of booking. All allocations are made in order of booking, O be held for 5 working days, (unless within four weeks of usually a limited number of low floor rooms available Dinner menus will normally offer food associated with therefore early booking is advisable if you prefer seats F and requests for this accommodation must be made departure), if you wish to forward a deposit cheque. near the front of coach. It is possible that for the country in which you are staying. Whilst we always Alternatively your booking can be confirmed in the ‘Special Requests’ section of the booking form. prefer that our clients receive a choice of menu we N operational reasons, a coach of different seat I Requests will be forwarded to the hotel(s), however immediately by simply quoting your credit* or debit card configuration may be used and we must therefore regret that a number of hotels on the continent may number. All provisional bookings will be cancelled room allocations are entirely at the hotel’s discretion. only offer a 3 course set menu. Tea and coffee are reserve the right to alter a seating plan and re-allocate Y Single rooms are limited and often incur a automatically unless the appropriate booking form and seats other than those you have booked, although this usually charged as extras. supplementary charge as levied by the hotel. A deposit has been received. Should you wish to make will be avoided as far possible. We shall have no liability Special Diets: If you require a special diet please If applicable this charge is shown on the relevant tour D your booking in person we would be delighted to see in relation to any such change of specification. Specific inform us at the time of booking, this will be notified page. If a lifts is available at a hotel the facility will be I you at our Travel Office in Llanrug *Surcharge applies seats will not be allocated on feeder coaches. to the relevant hotel(s). On certain holidays the hotels to credit card payments. shown on the holiday page. used are tourist class and whilst offering value for L TRAVEL DOCUMENTS TEA & COFFEE MAKING FACILITIES money they may not have the full facilities to cope O TRAVEL OFFICE OPENING HOURS Itineraries, luggage labels and travel tickets confirming Most hotels in the UK now include facilities for making with special diets. Any extra costs incurred in providing Monday to Friday 9.00 am to 5.00 pm pick-up points and departure times will be forwarded H hot beverages, however it is very unusual for this special diets must be paid directly to the hotel. Saturday 9.00 am to 12.30 pm approximately seven to ten days before departure. Sunday & Bank Holidays Closed facility to be found in Continental hotels. ENTERTAINMENT CARE FOR THE DISABLED PORTERAGE Some hotels arrange additional entertainment that DEPOSITS The holidays in this brochure have been carefully could include music, dancing, film shows, bingo, etc. (a) £50.00 per person on all British and Continental Porterage may not be available at some hotels and planned to include as much of interest as possible. Entertainment offered by hotels is normally indicated in Coach Holidays. when available may incur an extra charge. Inevitably some holidays include lengthy periods of the hotel description on the holiday page. The nature (b) Air holidays – as per operator’s conditions. NO SMOKING travel and some walking on sightseeing excursions. and frequency of the entertainment presented is at the SPECIAL REQUESTS In line with current legislation it is illegal to smoke Additionally, hotels may have steps to contend with and discretion of the hotel and therefore not guaranteed Should you have any special requests, please ensure whilst on board any of our coaches. Regular stops will may not have lifts. We will try our best to look after and may be withdrawn if there is insufficient numbers they are advised at the time of booking and noted on be made en-route to all destinations. disabled passengers, however it is important that you in the hotel. the booking form, we will then forward them to the contact us to discuss any requirements you may have. GROUP BOOKINGS JOINING POINTS relevant hotels and carriers. We regret however that We can then check the suitability of your chosen Discounts are available for groups of 16 or more, or Please ensure that you are at the exact departure point special requests cannot be guaranteed. On all our tours holiday to your particular disability before making a alternatively special arrangements could be made for at least ten minutes before your scheduled pick up time bedrooms are allocated without any guarantee of views. reservation. Also please state clearly in the special an additional pick-up point (within a designated area). and that you are clearly visible to the driver. Feeder Town centre hotels particularly are often built with no requests section of the booking form if you wish to services do operate from certain departure points view whatsoever. Some hotels may hold functions that REDUCTIONS FOR CHILDREN bring a wheelchair. We will accept lightweight and mini buses or taxis may be used. cause noise, this unfortunately is beyond our control. Some hotels offer reduced rates for children when wheelchairs or walking aids up to a maximum weight sharing a room with two adults.