Paper No. 8 - Public Utilities Infrastructure
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Draft Corporate Plan 2016 - 2021
Draft Corporate Plan 2016 - 2021 1 Contents Page 1. Consultation Overview 3 2. Introduction 4 3. Strategic Context 18 4. Corporate Plan 51 5. Strategic Framework and Strategy Map 55 6. Annex 1: The Consumer Council’s Statutory and Regulatory Duties and Powers 62 7. Annex 2: Consumer Survey 71 8. Annex 3: External Stakeholders Consulted 72 9. Annex 4: Acronyms 78 2 1. Consultation Overview 1.1 This draft Consumer Council’s corporate plan sets out our proposed strategic direction for the period 2016-2021. The corporate plan will provide the foundation for the development of the Council’s annual business plans. 1.2 This draft Corporate Plan provides an overview of the projects that we propose to do during 2016-2021 and is published for consultation. During the consultation, we would particularly welcome views on: Whether we have identified the right projects; Any objections to our proposed projects; and Any other comments. 1.3 Comments should be sent to us by 17 March 2016 at the latest to [email protected]. Alternatively comments can be provided through Survey Monkey at: https://www.surveymonkey.co.uk/r/7X932P6 1.4 We intend to hold a meeting during the consultation period, on 8 March 2016, at our offices. This will provide an opportunity to discuss the draft Corporate Plan. Please let us know before 3 March 2016 if you wish to attend. 1.5 A paper copy of the draft Corporate Plan can be obtained from: Keelin Kelly The Consumer Council for Northern Ireland Floor 3, Seatem House 28-32 Alfred Street Belfast BT2 8EN E-mail: [email protected] Telephone: 028 9025 1667 1.6 After reviewing consultation responses, we will publish, subject to final approval by the Department of Enterprise, Trade and Investment, a final Corporate Plan. -
Planning Applications – Airport, Ballyclare, Glengormley Urban, Macedon and Three Mile Water Deas
Planning Applications – Airport, Ballyclare, Glengormley Urban, Macedon and Three Mile Water DEAs Planning Applications The Planning Committee meets monthly to consider all non-delegated applications. The Council’s Scheme of Delegation is available at: www.antrimandnewtownabbey.gov.uk. Full details of the following applications including plans are available to view via Public Access on the NI Planning Portal www.planningni.gov.uk or at the Council Planning Office. Telephone 0300 123 6677. Text Phone 18001 028 9034 000. Written comments should be submitted within 14 days and should quote the application number. Please note that all representations will be made available on Public Access. APPLICATION NO LOCATION PROPOSAL (IN BRIEF) 11 Lenamore Avenue, Replacement dwelling LA03/2018/0634/F Jordanstown, and garage Newtownabbey Construction of 5no 2½ storey 133-135 Jordanstown LA03/2018/0635/F dwellings accessing onto both Road, Newtownabbey Jordanstown Road and Mount Pleasant Avenue 44-46 Kingsmoss Dwelling and garage LA03/2018/0636/F Road (Plot 2), (change of house design from Newtownabbey LA03/2016/0870/F) The Darren Clarke Golf LA03/2018/0637/F School, The Lodge, C.A.F.R.E Greenmount Proposed golf putting building Campus, Antrim 1 Aylesbury LA03/2018/0638/F Green, Mallusk, Extension to dwelling Newtownabbey Erection of 7No. dwellings Lands 40m NW of (change of house types to sites LA03/2018/0646/F 1-3 Hartley Hall Way, 117-122 approved under ref Greenisland LA03/2015/0055/RM) 52m NE of 17 LA03/2018/0647/RM Lisnalinchy Road, Dwelling and -
Enquiries and Complaints Report
Enquiries and Complaints Report 2017-18 Enquiries and Complaints Report 2017-18 Contents Foreword 3 Introduction 4 Our year in review 6 Analysis of enquiries and complaints 9 Getting in touch 44 Customer Feedback & Satisfaction 47 2 Enquiries and Complaints Report 2017-18 Foreword The Consumer Council has an overarching statutory role to promote and safeguard the interests of consumers in Northern Ireland. As part of this remit we can investigate any complaint relating to consumer affairs; whilst having regard to other complaints remedies. In addition to this principal role, The Consumer Council has specific statutory complaints roles in relation to energy, transport, postal services, and water and sewerage in Northern Ireland. The year 2017-18 has seen a 47% increase in Stage 2 complaints from 2016-17; which in itself was a 23% increase from 2015-16. This shows that consumers in Northern Ireland are becoming more aware of their consumer rights and have a greater understanding of how The Consumer Council can help them. During this year, The Consumer Council has continued to improve our standards and has recertified against the Customer Service Excellence (CSE) Standard1. In providing the award the CSE Assessor, Paul Hindley, said, “This was an excellent assessment which showed the high degree of commitment by the staff to the process. It was abundantly clear during the assessment that improvement in customer service was at the heart of everything that the staff undertake”. In addition to this, The Consumer Council has been named as a finalist in the UK Complaints Handling Awards 2019, which recognises and rewards outstanding achievement in complaints handling. -
The Magheramorne Landslide, Northern Ireland Mechanics and Remedial Measures
Technical report ■The Magheramorne Landslide, Northern Ireland mechanics and remedial measures Richard J. CHANDLER Department of Civil Engineering, Imperial College of Science Technology and Medicine Key words: landslide case study; partial progressive failure; partial first-time failure ; factors of safety; movement observa- tions. 1. Introduction 2. The Magheramorne Landslide Case studies describing landslide investigations are a The Magheramorne landslide is located a few kilo- valuable resource. They provide information on the metres south of the town of Larne, on a coastal slope type and mechanics of the landslides of their geological running down to Larne Lough, a coastal inlet which area, and hence are a useful guide for studies of simi- opens to the Irish Sea; see Fig. 1. At the foot of the lar landslides in the same area or in similar geological slope are a major road (the "Coast Road") and a rail- conditions. Case studies dealing with remedial works way, both of which run on level ground about three to are also of interest, particularly where the effective- four metres above sea level. Away from Larne Lough, ness of the remedial works is reported. to the west, the slope steepens and rises to about 38 m This paper presents a landslide case study which de- above sea level (a.s.l.; Belfast datum) over a distance scribes the investigations and remedial works for a of 150 m, to the foot of a large man-made tip of rock landslide on the east coast of Northern Ireland, high- waste. This tip has side slopes inclined at about 35•‹, lighting those aspects of the study that are thought to and rises to about 100 m a.s.l. -
Ulsterbus Newtownabbey & Carrickfergus Schools 163H
Ulsterbus Newtownabbey & Carrickfergus Schools 163H Monday to Friday Ref.No.: 9091 Commencing Date: 02/09/2019 Depot Code 41 41 Crew Duty Number 41042405 Journey/ETM Nos. 15421545 Service No 163H 163H Sch CW Downshire High School Carrickfergus 15429 ...... Whitehead, Rail Station 1557 ...... Carrickfergus, Joymount ...... 1545 Greenisland, Station Road ...... 1554 Greenisland Estate ...... 1559 Circular Road ...... 1608 Belfast, Castle Junction ...... 1631 Belfast, Laganside Buscentre ...... 1633 CW - Schoolday Wednesdays Only 9 -School Bus 9 sept 2019 Ulsterbus Newtownabbey & Carrickfergus Schools 163H Monday to Friday Ref.No.: 9091 Commencing Date: 02/09/2019 Depot Code 41 41 Crew Duty Number 41074123 Journey/ETM Nos. 07550805 Service No 163H163H Sch Sch Ballycarry, Village 0755 ...... Larne Road 0757 ...... Slaughterford Road 0759 ...... Whitehead, Rail Station 08050805 Downshire High School Carrickfergus ...... 0823 Victoria Road ...... 0824 Prince Andrew Way, Victoria Road ...... 0825 North Road ...... 0827 Carrickfergus High School ...... 0828 sept 2019 Ulsterbus Newtownabbey & Carrickfergus Schools 165H Monday to Friday Ref.No.: 9091 Commencing Date: 02/09/2019 Depot Code 41 41 41 Crew Duty Number 240224022422 Journey/ETM Nos. 084008200825 Service No 165H 165H 165H Sch Sch Sch Straid Walk, Bus Stop ...... 08200825 Oakfield Drive ...... 0821 ...... Milebush Corner, Bus Stop ...... 0823 ...... North Road ...... 0824 ...... Glenfield, Estate ...... ...... 0826 Castlemeadows ...... ...... 0828 Copperwood ...... ...... 0829 Middle Road -
Heart of the Glens Landscape Partnership Industrial Heritage Audit
Heart of the Glens Landscape Partnership Industrial Heritage Audit March 2013 Contents 1. Background to the report 3 2. Methodology for the research 5 3. What is the Industrial Heritage of the Antrim Coast and Glens? 9 4. Why is it important? 11 5. How is it managed and conserved today? 13 6. How do people get involved and learn about the heritage now? 15 7. What opportunities are there to improve conservation, learning and participation? 21 8. Project Proposals 8.1 Antrim Coast Road driving route mobile app 30 8.2 Ore Mining in the Glens walking trail mobile app 35 8.3 Murlough Bay to Ballycastle Bay walking trail mobile app 41 8.4 MacDonnell Trail 45 8.5 Community Archaeology 49 8.6 Learning Resources for Schools 56 8.7 Supporting Community Initiatives 59 Appendices A References 67 B Gazetteer of industrial sites related to the project proposals 69 C Causeway Coast and Glens mobile app 92 D ‘History Space’ by Big Motive 95 E Glenarm Regeneration Plans 96 F Ecosal Atlantis Project 100 2 1. Background to the report This Industrial Heritage Audit has been commissioned by the Causeway Coast and Glens Heritage Trust (CCGHT) as part of the development phase of the Heart of the Glens Landscape Partnership Scheme. The Causeway Coast and Glens Heritage Trust is grateful for funding support by the Heritage Lottery Fund for Northern Ireland and the NGO Challenge Fund to deliver this project. CCGHT is a partnership organisation involving public, private and voluntary sector representatives from six local authorities, the community sector, and the environment sector together with representatives from the farming and tourism industries. -
1 4 November 2020 Chairman
4 November 2020 Chairman: Councillor M Cooper Vice Chairman: Councillor M Goodman Committee Members: Aldermen - J McGrath and P Michael Councillors - P Dunlop, G Finlay, N McClelland, V McWilliam, M Magill, N Ramsay, V Robinson, S Ross, L Smyth, M Stewart, and R Wilson Dear Member MEETING OF THE COMMUNITY PLANNING COMMITTEE A remote meeting of the Community Planning Committee will be held in the Council Chamber, Mossley Mill on Monday 9 November at 6.30 pm All Members are asked to attend the meeting via “Zoom”. To ensure social distancing, it is only possible to facilitate 11 Members in the Council Chamber. Priority admission will be given to Committee Members on a first come, first served basis. This does not affect the rights of any Member participating in the meeting. You are requested to attend. Yours sincerely Jacqui Dixon, BSc MBA Chief Executive, Antrim & Newtownabbey Borough Council PLEASE NOTE: no refreshments will be available For any queries please contact Member Services: Tel: 028 9034 0048/028 9448 1301 [email protected] 1 AGENDA 1 APOLOGIES 2 DECLARATIONS OF INTEREST 3 PRESENTATION BY FIRMUS ENERGY 4 ITEMS FOR DECISION 4.1 Access and Inclusion Programme 4.2 Areas at Risk Proposals for 2021-22 4.3 BT “Adopt A Kiosk” Scheme 4.4 Elected Members Membership Community Planning Outcome Delivery Groups 4.5 Good Relations Audit & Strategy 2020-25 Engagement Outline 4.6 Multi Agency Support Hub - Funding 4.7 Ulster Scots Virtual Tours 4.8 Elected Member Representation on the Thrive Project Board 4.9 UDR Memorial, -
J Dillon MBE JP, Alderman D Drysdale, Alderman a Grehan
29 July 2019 Chairman: Councillor J Craig Vice Chairman: Councillor O Gawith Aldermen: J Dillon MBE JP, Alderman D Drysdale, Alderman A Grehan Councillors: M Gregg, U Mackin, J McCarthy, C McCready, John Palmer, A Swan The Monthly Meeting of the Planning Committee will be held in the Council Chamber, Island Civic Centre, The Island, Lisburn, on Monday 5 August 2019 at 12.30 pm, for the transaction of business on the undernoted Agenda. Please note that lunch will be available in the Members Suite at 12.00 noon and there will be tea/coffee and shortbread at 3.00 pm. You are requested to attend. DAVID BURNS Chief Executive Agenda 1. Apologies 2. Declarations of Interest 3. Minutes of the Planning Committee Meeting held on 1 July 2019 4. Report from the Director of Service Transformation 4.1 NILGA Changing Places – Planning, Place Shaping and Place-making in Northern Ireland 5. Report from the Head of Planning and Capital Development 5.1 Schedule of Applications to be Determined: (1) Y/2009/0407/F – Proposed residential development of 109 dwellings (85 houses and 24 apartments), nursing home of 62 bedrooms, ancillary accommodation, associated site works and provision of a new signalised junction with Saintfield Road (amended landscaping and site level plans) on Land at and to the north of 360 Saintfield Road (including 350, 352 Saintfield Road) Castlereagh, Belfast. (2) LA05/2018/1163/O – Site for two dwellings and two garages in compliance with CTY8 of PPS21 on Lands immediately adjacent to and south of no 57 Ballyregan Road, Dundonald – (previously deferred). -
Inventory of Closed Mine Waste Facilities in Northern Ireland. Phase 1 Data Collection and Categorisation
Inventory of closed mine waste facilities in Northern Ireland - Phase 2 Assessment Minerals and Waste Programme Commercial Report CR/14/031N BRITISH GEOLOGICAL SURVEY MINERALS AND WASTE PROGRAMME COMMERCIAL REPORT CR/14/031 N Inventory of closed mine waste facilities in Northern Ireland - Phase 2 Assessment B Palumbo-Roe, K Linley, D Cameron, J Mankelow Contributor/editor T Johnston, MC Cowan The National Grid and other Ordnance Survey data © Crown Copyright and database rights 2014. Ordnance Survey Licence No. 100021290. Keywords Mine waste Directive; Inventory; Northern Ireland. Bibliographical reference B PALUMBO-ROE, K LINLEY, D CAMERON, J MANKELOW. 2014. Inventory of closed mine waste facilities in Northern Ireland - Phase 2 Assessment. British Geological Survey Commercial Report, CR/14/031. 66pp. Copyright in materials derived from the British Geological Survey’s work is owned by the Natural Environment Research Council (NERC) and/or the authority that commissioned the work. You may not copy or adapt this publication without first obtaining permission. Contact the BGS Intellectual Property Rights Section, British Geological Survey, Keyworth, e-mail [email protected]. You may quote extracts of a reasonable length without prior permission, provided a full acknowledgement is given of the source of the extract. © NERC 2014. All rights reserved Keyworth, Nottingham British Geological Survey 2014 BRITISH GEOLOGICAL SURVEY The full range of our publications is available from BGS shops at British Geological Survey offices Nottingham, Edinburgh, London and Cardiff (Welsh publications only) see contact details below or shop online at www.geologyshop.com BGS Central Enquiries Desk Tel 0115 936 3143 Fax 0115 936 3276 The London Information Office also maintains a reference collection of BGS publications, including maps, for consultation. -
Raad Traffic NO'. 44 Ronald Green, (This Note Is Not Part Af the Rules But
164 Raad Traffic NO'. 44 Sealed with the Official Seal of the Ministry of Health and Local Govern ment for Northern Ireland this 1st day of March, nineteen hundred and sixty-one, in the presence of (L.S.) Ronald Green, Secretary. EXPLANATORY NOTE (This Note is not part af the rules but is intended to indicate their general purport.) These rules provide that any officer in the employment of a local authority who does not participate in the National Insurance Graduated Pension Scheme in due course and who becomes eligible to allocate part of his pension in accordance· with the provisions of the Local Government Superannuation (Allocation of Pension) Rules (Northern Ireland), 1950, will be able to allocate only so much of his pension in favour of a beneficiary as will leave payable to him an amount equivalent at least to that which would be available under the Graduated Pe:p.sion Scheme. The rules also amend the conditions under which an allocation of pension may be cancelled or varied. 1961. No. 43 [NC] DISEASES OF ANIMALS Prohibition· on Importation of Vegetables ORDER, DATED 1ST MARCH, 1961, MA;DE BY THE MINISTRY OF AGRICULTURE UNDER SECTION 18 OF THE DISEASES OF ANIMALS ACT (NORTHERN IRELAND), 1958. This Order was revoked by S.R. & O. (N.J.) 1961, No. 72. 1961. No. 44 [C] ROAD TRAFFIC Speed Limits ORDER, DATED 28TH FEBRUARY, 1961, MADE BY THE MINISTRY OF HOME AFFAIRS UNDER SUB-SECTION (4) OF SECTION TWENTY-THREE OF THE ROAD TRAFFIC ACT' (NORTHERN IRELAND), 1955. ' The Ministry of Home Affairs in exercise of the powers conferred on it by ~l,ll;>-$~ction (4) of s~ctiQn twenty.-thr~~ of the RQ~d Tr~ffic Act (Northern No. -
Reforming the UK Packaging Producer Responsibility System: Summary
poetnt Consultation on reforming the UK packaging producer responsibility system Summary of consultation responses and next steps July 2019 © Crown copyright 2019 This information is licensed under the Open Government Licence v3.0. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence/ This publication is available at www.gov.uk/government/publications Any enquiries regarding this publication should be sent to us at [email protected] www.gov.uk/defra 2 Contents Executive summary and next steps ..................................................................................... 7 Introduction ...................................................................................................................... 7 Summary of feedback on key proposals .......................................................................... 8 Further work and next steps ........................................................................................... 15 Introduction ........................................................................................................................ 16 Scope of the consultation ............................................................................................... 16 Respondents .................................................................................................................. 17 Summary of responses ...................................................................................................... 20 Background to the reforms (Questions 6-9) ...................................................................... -
Travelling with Translink
Belfast Bus Map - Metro Services Showing High Frequency Corridors within the Metro Network Monkstown Main Corridors within Metro Network 1E Roughfort Milewater 1D Mossley Monkstown (Devenish Drive) Road From every From every Drive 5-10 mins 15-30 mins Carnmoney / Fairview Ballyhenry 2C/D/E 2C/D/E/G Jordanstown 1 Antrim Road Ballyearl Road 1A/C Road 2 Shore Road Drive 1B 14/A/B/C 13/A/B/C 3 Holywood Road Travelling with 13C, 14C 1A/C 2G New Manse 2A/B 1A/C Monkstown Forthill 13/A/B Avenue 4 Upper Newtownards Rd Mossley Way Drive 13B Circular Road 5 Castlereagh Road 2C/D/E 14B 1B/C/D/G Manse 2B Carnmoney Ballyduff 6 Cregagh Road Road Road Station Hydepark Doagh Ormeau Road Road Road 7 14/A/B/C 2H 8 Malone Road 13/A/B/C Cloughfern 2A Rathfern 9 Lisburn Road Translink 13C, 14C 1G 14A Ballyhenry 10 Falls Road Road 1B/C/D Derrycoole East 2D/E/H 14/C Antrim 11 Shankill Road 13/A/B/C Northcott Institute Rathmore 12 Oldpark Road Shopping 2B Carnmoney Drive 13/C 13A 14/A/B/C Centre Road A guide to using passenger transport in Northern Ireland 1B/C Doagh Sandyknowes 1A 16 Other Routes 1D Road 2C Antrim Terminus P Park & Ride 13 City Express 1E Road Glengormley 2E/H 1F 1B/C/F/G 13/A/B y Single direction routes indicated by arrows 13C, 14C M2 Motorway 1E/J 2A/B a w Church Braden r Inbound Outbound Circular Route o Road Park t o Mallusk Bellevue 2D M 1J 14/A/B Industrial M2 Estate Royal Abbey- M5 Mo 1F Mail 1E/J torwcentre 64 Belfast Zoo 2A/B 2B 14/A/C Blackrock Hightown a 2B/D Square y 64 Arthur 13C Belfast Castle Road 12C Whitewell 13/A/B 2B/C/D/E/G/H