Information Update or Mileage Claim Request Form (Please complete the form in ENGLISH and CAPTIAL letters using ball pen.)

Member ‘s details(Mandatory section) Fortune Wings Miles membership number |__|__|__|__|__|__|__|__|__|__| Member’s title MR / MS (Please delete if inappropriate) Registered Family Name|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__| Registered Given Name|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__| Registered E-mail Address|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__| Registered Postal Address|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__| |__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__| |__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|

Update personal information (Please mark with ” ”) - Please attach your copy of updated identity card / travel document / Deed poll / Marriage Certificate .

A. Travel Document Update -Please attach the copy of your travel document that needs to be updated, removed or added . Update Type of Travel Document  Passport Identity Card Chinese Re-entry Permit Taiwanese Re-entry Permit  Others (Please specify |__|__|__|__|__|__|__|) Travel Document Number|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|

Remove Type of Travel Document  Passport Identity Card Chinese Re-entry Permit Taiwanese Re-entry Permit  Others (Please specify |__|__|__|__|__|__|__|) Travel Document Number|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|

Add Type of Travel Document  Passport Identity Card Chinese Re-entry Permit Taiwanese Re-entry Permit  Others (Please specify |__|__|__|__|__|__|__|) Travel Document Number|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|

B. Re-set Password – For security reason, we will re-set and send the password to the above e-mail address.  Re-set

C. Re-issue Membership Card  Basic Card  Silver Card  Gold Card

Merge duplicate accounts(Please mark with ” ”) -Please attach your Fortune Wings Miles Membership Card . (If applicable) Retain Fortune Wings Miles membership number |__|__|__|__|__|__|__|__|__|__| Type of Travel Document  Passport Identity Card Chinese Re-entry Permit Taiwanese Re-entry Permit  Others (Please specify |__|__|__|__|__|__|__|) Travel Document Number|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|

Remove Fortune Wings Miles membership number |__|__|__|__|__|__|__|__|__|__| Type of Travel Document  Passport Identity Card Chinese Re-entry Permit Taiwanese Re-entry Permit  Others (Please specify |__|__|__|__|__|__|__|) Travel Document Number|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__|__| February 20, 2012

Mileage claim application form(Please mark with ” ”) Please check that the following criteria were fulfilled before making your missing mileage request partners: • You have quoted your membership number upon making a reservation at our Airline partners and presented your membership card at check-in. • You have allowed 8 weeks from the transaction date of the request for mileage to appear in your account. • Less than 6 months have lapsed between the date of transaction and the claim for missing mileage.

How to claim your mileage 1. Please complete the form in ENGLISH, CAPTIAL letters using ball pen and post the forms (with the relevant documents) to Fortune Wings Miles. 2. Please allow 4-6 weeks (airline partners) and 6-8 weeks (non-airline partners) processing time after submission of this form for mileage to be credited to your account. 3. For more information on claiming missing mileage, please call Fortune Wings Miles Service Hotline +852 3151 1888 。

Airline mileage credit – Please attach e-ticket itinerary receipt and (es) copy . Travel Document Airline Partners Flight Date of flights Fare E-ticket Type and 1 *2 Origin Destination Name Number (DD/MM/YYYY) Class Number Number(If different ）））

*First Class, , Economy, Discount Economy Note: 1. Now you can also claim your missing mileage on flights operated by , Hong Kong Express Airways and Airlines, please log on to www.hongkongairlines.com . Airline partners included Grand Air(CN), (8L), (GS), (PN) and Capital Airlines(JD). 2. Please note that only certain airlines fare classes are eligible for earning Fortune Wings Miles mileages. 3. Terms and conditions apply for earning mileages.

Non-Airline mileage credit – Please attach Original receipt(s) or Confirmation email . Spent Date of Receipt Partner information (if applicable) Partner Location Amount Transaction Number / Name (city/country) (same (DD/MM/YYYY) currency in Invoice No. Membership Member Registered the receipt) Number Name Email

Note: - The amount of transaction using foreign currency is based on the exchange rates with the transaction date. Credited miles are to rounding off 1 decimal point. - Please refer to the non-airline partners’ manual guide for Terms and conditions (earning mileages).

Personal Data (Privacy) Ordinance: The Information you provided will be used according to the terms and conditions of Fortune Wings Miles in order to verify your membership application. Information will be used only for our company development plans, marketing research, customer communication and promotions purposes. Under the Personal Data (Privacy) Ordinance, you have a right to request access to, and to request correction of, your personal data in relation to your application. If you wish to exercise these rights, please contact Fortune Wings Miles.

I voluntarily provide the above information for the purpose of verifying member information and transaction record for Fortune Wings Miles and non-airline partners Membership.

Member’s signature: ______Date 201|_|.|_|_|.|_|_|

------ Post to (with the relevant documents): 7/F, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau, Hong Kong Attn: “Fortune Wings Miles”

or e-mail to [email protected] February 20, 2012