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Information Outlook, 2000 Information Outlook, 2000s
8-1-2000
Information Outlook, August 2000
Special Libraries Association
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Recommended Citation Special Libraries Association, "Information Outlook, August 2000" (2000). Information Outlook, 2000. 8. https://scholarworks.sjsu.edu/sla_io_2000/8
This Magazine is brought to you for free and open access by the Information Outlook, 2000s at SJSU ScholarWorks. It has been accepted for inclusion in Information Outlook, 2000 by an authorized administrator of SJSU ScholarWorks. For more information, please contact [email protected]. nformation the monthly magazine of the special libraries association vol. 4, no. 8 august 2000
inside this issue: The Rules of Engagement SWs gist Conference Wrap U Information Professional as S Best Practices
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For more information visit us at www.inrnagic.com or call 800-229-8398 ext. 257 Empowering Information Leaders We provided access to our tools, subject directory, database of Web sites aBI classified ta the subject cfirectary, and an WPI far sesuicing the queries - auerything Student Adararatage Web pragrarnmers neerl to buM customized, verlieai search engsnes quickly. Which girres students the tools theg naed to da aniina research efficiently and effectiuely in subjects ranging from awthrappolagy tap socioiagy. It's just ~~~h~~~ei~ht,~~~ NLWesearc&.csm anether way Northern Light helps businesses and information work together. );st &a: you've Seen reswting for. C:. Rsie as beaden taf the Infarm.na.tien RcvoEn?.:an I all over the world came to Philadelphia, Pennsyivania, USA, ries Association's 91st Annual Conference-Independence to Interdependence: The Next Phase in the Information Revohtion. Get a bird's eye view of all the happenings that took p;ace during this exciting week in June. 32 GreeWng and Shaping the Future: Znfamatkm Profesdonais as Stwteyis"; and Feadea Every day brings new evidence about the imporlance of e-commerce, @-government, and the general shift to a digitai economy. Information has assumed a new, centrai, creative and supportive role for business, government, and education. If this is the case, why aren't information professionals such as iibraians, information center managers, records managers, and archivists thriving? Why are ow confidence and optimism so often accompanied by anxiety and apprehensior? Why are we so often exhorted in our professional journals to react, change, and reinvent ourselves? Bruce W. Dearstyne examines these questions. 38 kn Entrepreneu~ahead of 65 %me: A Look at Best PrarPires The story of the Sport Information Resource Centre's evolution from humble documentation centre beginnings to a world class database and innovative web based sewices is the stuff speciai Librarians' dreams are rnade of: entrepreneurship and tenacity at its finest, \lision, and determination brought to fruition over the span of one outstandi~ginformaticn professional's career. Ulla de Stricker recounts Giles Chiasson's iabor of !we.
14 IRC Hotes The Rules of Engagement SLA Web Site Frototype Launched at Acnual Conference Q Making News 16 Money Matters 10 Stwteg.ic Learning Outioak Outcomes of the Finance Committee Meeting What is Strategic Learning? 42 The Cutting Ecige 12 Communications Outtook Working for an Internet Start-up Networking the Right Way 44 Copyfight Corner MP3 and Napster Controversies
august 21301) inform
The uei Pro~uls'onLaboraton] (il?~), ar ooerating &vision of '~eCaiifornia 'nstim'e oi Tecmology is a ,eading research a?d development certevfor YASA JFL, iocated ir Pasadeina is seening a The MonttLy Magazine of the Specfa; L%mies Assodatio~ TECHNICAL LIBRARfAN Vole 4, Na, 8 Provideon-derranc reference assistance ai JPL's libraw August 2000 sewice desk by phone iax, and emaii %form spec'al: ized scientiiic and engineering on1 niilterature researc? using diferert systems and command ianguages Sen~e P&disher Dad 2. Bencer, .3h.D. M c~l~ectionmanagement committee and assessiselect Senior Ediror 3oargias W. Newcomb, V.S. rateriais for acqLisihons with empnasis on physical Yanaging Editar Susan W~%roughton sciences, ousiless & engineering sub,ects (susan-b@sia,org) Assistant Editor Candace G. Orset:: prief users on iniorma!ion resources. Support dynamic Publications Associate Apwl YatesJollnso= .ibrary web site by finding and vaiidating links, cataioging resodrces, maintaining oniine user guides. and developing Layodt & Design Melissa C. Lawton subject-onen!ed bihiiographies. - kdvertisicg Vivian Cchee 3301.963,3522 (viuian@sla.$r:) Requires zxperience providing on-demand reference service in scier,ce lijraiy ard peflorming compiex online InfarrnaZiorr Butiock@ and manual literature searches. Mdst maerstand integratea (ISSN 105:-0838) is the movthiy, awa~d-winling oniine libra~systems. Super107verbaVwrir;en comrnunica- tions, service orientatioil, and krlowiedge of scholarly scien- pAiication of the Special ii~iar;esAssociation, tific & engineerirg literature reqiiired. Z7C0 Eignteenxt, Scree:, RW, bYashingtan, CC 20G09-25I4; tel: {202) 234-1700, ext 674; Rx: Hi~hlydesired: MLS degree irom American Libiay (202) 255-9317; e-maik [email protected]. Association accredited iibraiy school program and a BNBS degree in Physlcal Science. Engineering or similar pic discipiine. Expertisin DIALOG, STN, and KASWRECON, ,,-c:iption Rates: and PC systems inciuding MS Ofiice: HTML coding. S:andard sii~scri-,5o"$80 5.5.: $95 non-2.S. Creativity in appivino technoio~yto iibrarv woiidlow; Singb issx (Januxy 1997.) $15. Missicg copies flexibilityusin~the lfiternet fo!%formalioi research. will be su?pi;ed whe" !asses have jee; sus:rained in trans;t ax2s supp;ies iast. ::aims for nissi~g Fax youv resure and salary h~sto~lo ision Laborator# Attw: ~taftihg isszes nust be slec wi:h;i: fox mor.tzs of date Crrjvq kpt. 10-dC. Mali Stop of p~biicatio'?.Ciaims for ucdelivered 'sues w5:i ena, CA 91 t09. FAX: (BSm 393459l, not he aiiowed due to faiiure to notify the (ASCII only]: [email protected] i4enbe:shi: Geprtment or rhe Sticscriptior Departme?t ohoCress changes or because an iss~eis "misjing frcn :he fi!es." A coly of tLe .xaiiin~kbfi a?~/orthe suhsc;'ber am-er wii! &*....ta,!:lrate the ?rocersing of cLaiins.
Refund Paiicy: Due .:a? cos: of p:ocessiil~ a reimbu:se~e:l:, the association's so:icy is that "No refcncs wiii he issaed for amou:ts or;der $13."
Cnznge or Adsrezs: A!:ovi six weeits hr aii chances to becose effecti?la A!! commu~ica5o?sshou!d 5~ accompa~iedh~i naihg labet ::or a recent issue.
Postmaster: Seld adcress cha?ges :c Suhscri:~ons, Infomation O~~xiook",Specia! iibraries Association, I:ter~adonai Headcuarte?~,17133 Ei:hteench Stree:, WW, Wasnin:ton, 2: 20009- 2514, USA. PerioZicals gostage "id at Washing:on, CC a?d at additha:. maiiiq offkes.
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:~(~<,i:-~dT~*> i ,-:$:;,1>-.'i-.3';'#orid Wrde Sources. Fast, Efficient, Inexpensive. 'hwenty-three years experiencs. Let us solve your research problems. CAROLIB. Phone (919) 929-4873. Fax (919) 933-'1253. E-mail [email protected]. en%: What does it mean to be engaged? There are many definitiocs for the word, ail referring to invo!vement or occupation with an entlty or effort. But to be engaged in the larger sccial context requires a great deal more thought and consideration. Aker all, to engage one's self in the activities and events that define our world's many cultures and governments means total involvement-something most people ignore or fail to do.
David Auston, President of Case Western Reserve University in Cleveland, Ohio, wrote recenrly that "what it means today to be informed and engaged in the issues facing our society is very different from what it was in [Thomas] Jefferson's or [John] Dewey's day, and wiIl most probably be very dfferect again a decade from now." Truly, our invoivement in the affairs of our families, our organizations, our communities; our nations, our global society can be exhausting and overwhelm- ing. Even to coamit ourselves to just one of these cornpcnents in our lives can be very time consuming. Consider that Jefferson not oniy involved himself in the affairs of his family and community, but he also was engaged in th? discourse over the future of a new narion and that of the Commonwealth of Virginia. And he still had Time to found a university! To be so engaged today requires true vision and a '3& be so engaged desire to make things better for others. Western culture, in particular, diverts our attention so much that even some of the brightest among us are nnwiling to com- today requires true mit to such endeavors for very iong. To be engaged, though, can be a very rewarding experience. Back in iune, those of vision asad a you who were in Philadelphia witnessed the recognition of certain individuals who have made lifetime commitments to being engaged in their profession and in mcke thiwgs SLA. Anne Gaiier, Dorothy McGarry and Didi Pancake were inducted into the SLA better Hail of Fame-not because of the official titles bestowed upon them, but because of tkeir unwavering desire ro make those who are a part of their profession the for stheus. best they can be. Jane Dysart received the John Cotton Dana Award for her long- time commitment to special librarianship. Jane was our president in 1995-1996, arid could have faded into the woodwork after that. Eut she has continued to teach and share her knowledge with developing information professionais, and it has made an incredijle difference in the iives of many of her colleagues. So many of our award wmers in 2000 have made substantial contributions to cur profession and to the Special Libraries Association. They have been ecgaged for most of their careers, and they were recognized for it. What abour you?
Your career is an important part of your life. Withont i:, you lose so many things, inchding self-worth, credibility, respect, quality of life, and peace of mind. SLA exists to help you think about your career and aid you in making it better. Your engagement in the activities and processes within the Association make your "SLA Experience," and that of your fellow rnembers, incredibly valuable. We all truly reap what we sow.
Take time to find out how you can Seco~eengaged through yonr SLA chapter or division, or through the many Association-level experiences available to you. 1 proxise you will find your investment of time and resources bo;h rewarding and enjoyable.
David R. Bender, Ph.3. Executive Direcar services they provide t~ their csers, Pr~rne~%Ingtfbwriansk-rip cstorr,ers, and managenent within The Special Libraries Association rec- their organizations. The award is se- ognized Kimberley IN. Condas of "Le lected by SZKs Prrbiic Relations Com- Central inteiiigence Agency Library 9.+~:,ee which ~eviewsnominations ad and Information Center as the winner reports its selection to the SLA Board of the 2000 International Special Li- of Directors. brarians Day (ISLIP) Award. The award recognizes the special public relarions efforts made by an SLA member or group of me~berswho most effectively Scott Wins 0utstanrclr"rag takes advantage of International Spe- Service $a kf brarkmship cia: Librarians Day to promote their hard own libraries and the profession. Dr. Marianne Scott, who recently m- ConQas received the award &wing tired as Canada's National Librarian, SLA's gist Annaal Conference, heid E~.rginecP.ingDivisla~ :s this year's winner of the Canadian recenily in PhiladeTphia, PA Ararrouwsc%INSPEC 'I'ravek Library Association's (CLA) Outstand- $tfpend Avaud W.ja;.nw ing Service to Librarianship Award. Csndas chaired a comxittee that de- Donna Brx~eta stucient at the Schooi This award is the highest honor veloped promotional materials to pro- of and Information Science at granted by CLA and is given annually more ISLD 2@OGto CIA staff. Building Louisiana State gniversity is "he win- for distinguished service in the field on the theme for this years ISLD, "Navi- ner of the 1999/2000 ZNSPEC Travel of Canadian Librarianship. gating the World's Knowledge," the ii- Slipend Award administered by the brary held a variety of events to show- SLA Engineering Division. The topic Scott has had a distingaished record case and bring ~ecognitionto its spe- of rhe 1999/2303 winning essay is how of Iibrary service for almost five de- cial iibrary. A graphic artist designed iibraq? edncation change to mze? cades. She started working ar the Bank posters, bookmarks, table tents. signs, the challenge of new or eaerging tech- of Montreal, then she west to McGiii and invitations for CIA employees. The nologies. Donna was honored at the where she worked as a law librarian event was advertised in "Whax's News Engineering Division amual business from 195-1984. By the time she left at CIA," an employee newsletter. The ~eetingheld &ring the June, 2000 McGilI, she held the position of Direc- cozmittee hosted self-gkided :curs, §LA Annual Conference in Philadei- tor of Libraries. Her iast fifteen years games and demonstra-aiionsto feature phia. before retirement were as the National seiected Iibrary services and collec- Librarian of Canada. tions. john McLaughlin, deputy direc- 'Fix $5@0,00INSPEC Travel Awarg as- tor of Intelligence, spoke briefly about sists liSrary scheol students toward Scott is a honorary member of the Spe- the importance of informatierr at the payment of expenses incurred awhile cial Libraries Association and an ac- CIA and the impact of its library. Mom attending the amnal Speciai Libraries tive member of over twenty-three other than 500 empioyiees attended the event, Association conference. local, national, and international as- and many departed with a better sociations. She served as President of awareness of the valse of the iibrary the CLA from 1981-82. and its resources.
The award was presented to Scott at International Special Librarians Day is the annual conference of the Canadian an ancual event celebrated dirring Na- Library Association, held June 2;-25 tional Library Week in the Exited at the Shaw Convention Center, 5:ates. Mernbers of SLA and non-me=- Edmonton, Alberta, Canada. bers are encouraged to promote the
Rells, Bl"bby9CA.r"rsd%und, and in his remarks to SLKs Board of Di- and infomation science at Towson State Pearlstein Receive PE-irnark rectors on June 15, Dr. Sender pro- t'niversity nn Baiti--ore, Maryland, and Award claimed that "being Exerative Direc- ~t Rutgers Eniversky in New Branswick, Two Prinark Awards for Outstanding tor of the Special Libraries Association New jersey Ee has been pubiished ex- Achievement In Business Librarianship is the besr job in the woridl For twenty- tensively and se-xed as a consultant on were given at the Annual Meeting of one exciting and pxxluctive years, : Library services and associa?ion manage- the Business & Finance Division, on have worked with members and staff ~e~t&roughout the world. June 13, 2000. The team of Liz Bibby, to nake SLA a vibrant, ever-changing, Jan Chindlund and Toby Pearlstein and ever-growing professional associa- Dr. Bender also possesses a Master's were recognized for their outstanding tion. I am sincerely thankful for the degree in Library Science from Case work on both the Mentoring Video and opportunity ro have enjoyed :his ex- Western Reserve University in Cleve- the Mentoring Initiative, The traordinary and. enriching period in my iand; Ohio, which he earned in 1959. Mentoring Video was distributed to all professional and persona; iife. It's been Se received a I3ache:or of Science de- SLA Chapters. The Mentoring Initia- a thrill and a joy." gree in Ed~cationwith 2 Minor in Li- tive can be found on the B&F web site brary Science in 1964 frorn Rent State at http://www.siabf.org/. Pamela Reacting to the news, §LA President University in Kent, Ohio. RoEo was recognized for her outstand- Donna Scheeder remarked that "SLA ing contribuiions to the Busicess & has been very fortunate th: berefit from During Dr. Bender's stewardship, SLA Finance Division. David's leadership, vision, and knowl- has grown substantially, from a Iargeiy edge over such a long perioa cf rine. North American organization with an During a remarkable twenty years, he operating budget- of less thac US$i has achieved an enviable iist of accoE- milion ro a global and virtual associa- piishments, including the grow& of SU tion with a US$9 illi ion operating into a global organizarien, the nwve cf bndgei. in 1979, he begzn his service its headquarters, and the deveiopmen+ as Executive Director of an associahion of the Virtual Association that has ben- of approximately 11,380 information efitted us all. Most associations lack the professionais in 49 chapters an& 29 klnd of quality and length of service in s~bject-specificdivisioas, most of their chief staff officers that our profes- whom worked in the United States. He sion has experienced in David. We are oversaw the relocation of the goiag ;o miss him terri'sly." Association's headquarters from N~?xJ %conof the GLoSsal hibray York City to Washingtcn: 3.C. in 1985. Communfty 7% Retire in 2061 Dr. Bender established his career as a Through his leadership, SLA took bold David R. Bender>Ph.D., :he Executive Zbrarian from 1964 to 1971, working steps to lead the profession through Director of the Special Libraries As- in pubk; secondaq educaiionai, an6 many changes that reserl?ed in a mem- sociation [SLA] for twenty-om years, university environaents. He continued bership prepared to nee%chalienges announced his forthcoming retire- that work while studying to receive a and adapt to change guickiy in the ment at the close of the Association's doctor2 degree in currimIum ar,d foun- workplace. He leaves §LA with nearly 9:st Annual Conference in Philadel- dations at The Ohic State University. 14,003 members in 60 countries phia, Pennsylva~ia,USA. CXng that During and after his docroral studies, arcund the worid, working together in "these may be the best of times" for Dr. Sender worked at the Maryland 57 chapters, 25 divisions, and 12 in- §LA, Dr. Bender determined that "the State Department of Education as terest-related caucuses. Through Dr. time for sigcificant changes in Iead- Branch Chief of the Schooi Library Me- Bender's vision; SZA evoived in:@ a ership ... is during good times." His dia Services Branch. He served ir, that giohaily oriente&p-ofessionai associa-
L,L;Lenzent-B+T .. will officially begin July 31, capacity until July of 1979, when he tion, expanding its services and pro- 2001. Asseciatmn sources say that ?he became Executive Director of §LA. viding access to its worldwide =em- search for Dr. Bender's successor will Whiie working for the State of Mary- bership throzgh a variety of methods, begin immediately. land, Dr. Bender also lectzred on library regardless of time or Iccation. Finally A desktop book ordering service taiiored for the corporate end user, from a company with more than 50 years of experience in the information industry. EBSCO Book Services offers an easy-to-use interface for ordering half a million book titles. Flexible payment options allow employees to use personal credit or corporate purchasing cards or a purchase order. Invoicing can be coded by cost center to help you efficiently track expenses. And your entire transaction, from order to payment, is handled by EBSCO. EBSCO Book Services makes book purchasing easy. Even the mail guy knows!
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-- A part qfihe EBSCO~rforvzntionSeimces -- -group The SLDC tagilne, "'Helping Information Professionals become Indispensable t3rough Learning," is also an expression of our vision for the possibiiities sf srrategic learning. Of course, -we recognize that the n&on of indispensabiiity truly is an Iearning can make a profound aspiration. Not only does "becoming difference and actually effect positive indispensable" take on very different change :or individuals and groups. aeanings in different orgasrizatiocai and within organizations, settings, but it is also an ideal communities, and society. While our condition that wili be qnite difficult As I write this column a mere ten days starting point will always be with the for aost cf us to atrain. Nex~er:he!ess, after the completion of SWs 2300 magnificence of t;ie individual learner, we believe that yon-the information Annual Conference in Philadelphia, I our ends wiaill always require us to gaze prsfessionai-can, through strategic find myself reEecting on +&e various beyond the our om7n irnEediate needs iearning, advance confidently toward conversations my colleagues and I had to the horizon of possibilities for those a future in which you operate and are with §LA members eager to ieam more individuals, institutions, and systems viewed by others as a frliiy disiinctive about the idea of "strategic learning." that ail share a co=non bond of contributor to your organization. This These inquiries are ixportant learning -with ss. 'We bel:eve that evolutionary (or, perhaps, pathways that demand our individual learning is incredibly revolutionary) process simply cannot exploration, so that alof us who are inportant, and that learning beyond occur, how eve^, without your actlve participating in the SLA comnunity the boundaries of the individual is participation in ir. understand the purpose of and critical. Strategic learning, by directions in which strategic learning incopora5ng the whole, accrues to Gx As our tagline suggests, we can "help" is likely to take us over the next many benefit of all, catalyzes positive you change and grow, but we cannot months and years. And what better change, and enhances our ability tc. do ir for y3b1. in this sense, ""Helping place than Strategic Learning Outlook shepherd the powerfu1 shaping forces i;nfor~.ationProfessionak becone to begin this continuing journey? of the twenty-first century. Indispensable rhrough Learning," involves much more tkan an offer Each of us intuitively understands List All of us within the SIA conmunfy fro= us to you. Indeed, it mfght best learning is a far more complex and unrierstand the extraordinary be described as an iEplici? contract dynamic process then we are ied to chailenges thar information between you and your fakre. Keeping believe during our traditional professionais face today. The sapid up with what is going on today is educational careers. Learning begins proliferation and adoption of new necessary, but preparing for and with us as individuals, but it involves technologies, the compressicn of time, actualiy creating "dl yow tomorrows" far more than just us. It involves all of the nee6 to serve an increasingly is essential. the people In our lives, at home, at diverse universe of castorners and work, and at play. It involves the ciients in new ways, and the dizzying The SLDC staff stands ready 'Lo be your organizations in which we work. It prospect &at these challenges will partner in iearning and we hope you involves the cozmunities with which only intensiiy in the years ahead are will call on us. we choose to affiliate ourseives, and just some of the realities that blend to it involves the society in which we create :he need for strategic learning. live. For many of us, these various We can choose to believe that change dimensions of Bearnicg are clear yet is something that wili always be implicit and, therefore, not discussed. inflicted on us by others, or we can When we speak of strategic learning, choose to beiieve that we are capable we are saying that each of these of initiating and impacting the dimensions must be made explicit and direction of change within our own considered in the Iearning process spheres of influence. Strategic iearning itself. This is exactly what we are urges to chocse the latter and think of ~,-ing to do. orrrseIoes as par', of a larger whole, srriving to ~.akechange happen in The very core underlying belief that ways that help us grow as people, drives SMs Strategic Learning and develop our organizations, brrild our Development Center {SLDC] is that commmities and renew ocr society.
Wssk the rcsm. Don't just stand in the corner with your friends! Force yourself to meet peopie you don't know. If you're ''goOizp deep," be sure it's with folks who are in a position to help you, and with whom ysu're in a position to heip. Xetworking is about posi~ivf relationships built on trust. The most _Mak? yo~reeiz-" memorabie and effective networking occurs through inreresting. Use "nlemory hooksn-- ~utuallybeneficial relationships built short statements that entice the
~ over time. Your task in getting to know ixsteper and are easy 13 recall, that One of my al-time favorite movies is people is to show them that you have snmEanize what ycu do. Fo? exa~ple. The Hunt for Red Ocrober, a military- something to offer, something from jeff De Cagna, SLA's ,Wanaging suspense film based on the tome of wEch they can benefit, Once that Ievel 3irector for Strategic LearrLing and the same name by Tom Ciancy. A of trust has been achieved, you can Development (a tiale you'll never classic movie for guys who like ask them to deliver for YOU.Here are remember;; refers ro himself as "The movies, Red October follows the story a few suggestions for ge~tingthe most Learning Gily." -kcyoze w2i remenber of a Russian submariner whose vessel out of your networking oppollunities: that: uses new technology to run silently through the depths, past rrnsuspectlng ketn p~ca~riile.Approach networking A56 aaiu? The most importmt tip of friend and foe. With the help of an as a business development strategy. ail.*, Your zetworking contacts will American intelligence man, the Read on the subject; use the Internet wanr something iron you, just as you officers of the Krazny Okiyobr escape as a tool. Get in the loop by joining a want something from them-a two- with their ship and their lives inract. networking group. if you aren't way street. Remenber that one-way exposing your mind to new and streets are dead ends. People will The movie's therce came to mind interesting peopie, you won't feel remember you if you give them recently when I read an articie by comfortable with engaging peopie so~xthingin retnrn, like a goad tip Harry Olson, Ph.D., titled, "Run Noisy, you've never met. or a referral. Run Deep: The Art and Science of ,; ollo~~-up,Foilow-up. %oi:Josi;;-up. Power Networking," which appeared Co deq versus sroad. CoIlecting - on the Excite@Home web site. The business wds wid: get you nowhere. Learning occurs throngh spaced connection here is that unlike Spend rmre tine mi% a short iist of repetition. Once you've met a contact sub~ariners,we must find ways tc people. Get to :now them, and listen to and had your one-on-one, find a way make ourselves known if we are to Ecelr needs first. The people with whoa to periodically stay In front of her or network suceessfuzrlljj. Olson's article you will likely want ro network are him. Send a "thank you" note-very brought to mind several things that I likely targets for the rest of Cie worid, few people ever do f;i Pass along think we should ali consider when so show -heE you want to heip them. articies you've read that they might trying to build relationships with ow find interesting. Keep your memory colleagues and executives where we Have a specific: goal in =ind. For alive in that person's rr,izd. work and also at other organizations example, if you're attending a where we'd like to work! reception with your organization's Successfui networking takes time, so senior staff, make a pian to leave with dsn't expect resnirs overnight. If you ar ieast three solid contacts who have connit yourself ro making 46 a agreed to meet with you at another priority, you will reap benefits in terms tirIe. You'll find that, without such of personal and professional gaais, you are more likely to leave saiisfaction. enpty-handed.
Ser up one-m-ones, The goal for any new contact should always be a Bce- to-face meeting where you can get to know each other. Don't arrange slrch meetings to "seil" yourself. Consider it an infomation sharing session where you can offer to help your contacl. And so wili your iibrary. adknctiondiry, I!E Online 2so helps you increase your IB Bniines", the worid's ieadin 1l:i:aiy's reach and visibility. Besr of al, your users can electronic document ordering and easily set up their own acco;mts, and search a wealth of derting service, is fast adeasy to Call text articles from our extensive TOC coliections. use-and adapts to your worktlow So if yoire mired in paper document deiiveiy, or not quirernents. Its customized roucing raking Ml advatage of IE Online, caii us now. After ail, op:ior,s hip you maximize your own subscriptions and wek experts at document deiiverj from &e up. reduce docunLenrdeiivery costs at every turn. So you can For a 60-day free trial, coc:acr us at 1-650-494-8787 or ixwide Feed ctir-ent Revus from giojal newswires such as Dow Jones, Reuters, A? ard press reiease services s~has ?R Newswire and U2 Presswire. Link to Dcw Jones interactive: a massive, searchabie business and news database con;air:ing a~iciesfrom more than 6.000 twsted arld essential sources s~c?as .Forbes, Fortune, Business Week, heEconomist Fast Compmx Red iierrhg, ?I)xi&-- just about any trade publicatior! you can rhink of and :he worid's top newspapers, including The Lor Angeies Times, The New Y~rkTimer and The Wall Street Journai" o GIve emoloyees instant access to information on thousands of companies in Conpany Q~ickSearch, incitiding contact details, executives, reports, SEC fiiinys, s?ock prices, jatest news, adeven a list cf competitors' iinks. Now your entire company car! use the intranet to get quick answers to their ,most pressing qdesl[ot?s.Learn more at www.factiva.com/integration or call 4.800.369.8494 to speak with a Factiva representative. fact warn 0 Copyight 2000 Dow jcnes Reuteri Rus:ness Interactive LLC,tradmg as Fartiva All r~ghtcreserved. F-120 Dow Jones & Reuters the Winter Meeting. The financial assilmptions have been inco.rporated into the Associahxi Program Plan and Budget documents deveioped Sy the staff. The assumptions inciude: The Urban Consumer Price Index is accounting firm of Lazgaz Associ&es, projected to rise arsproximztely 3 % . F.C. The reports indlcate that the The AIMS Association Financial association is conforming to gemrally Index is projected to increase nezr mitt accepted accounting principles and is 4%. This wiii relate to an a,,mwss- operating under sound policies and the-board increase in operational tin practices. The 1999 General Fund expenses. reports an operating net incone in the The Finance Committee heid its spring amxnr of $33,312, which will be The Internal &?Ven~eSewice and meeting at the Association distributed to the Infornlztion other regulatory bodies will begin headquarters on April 3,2000. Already Tec%no:logiesand Research Funds as rheir quest ro tax Internet-based kcowing the ostcome of the 2000 approved by the Board: of Directors. transactions. it is antiripaied {or officer elections, I was able to observe shall we say hoped] that non-profits the spring meeting as treasurer-elect, The committee reviewed 5x financial wiil retajn their e-:ax exe~~pb which proved to be an invaluable statements ;md budget variance report stztuses. experience. The agenba included for March 2030. Wlziie fke financial topics related to the closing of fiscal performaxe is cumntly strong, tkre PmdRer US, postage increase is in year 1999, the review of FY 2000 is concern regarding incoxe in the works ... prabably one cenr in finances, and fiscal planning for years mesiberfiip and the annual conference. 2.301 for first class, 5% tto 8% for 280P and beyond. A iinancial contingenq ppian has been direct =ail, and more than 13% for enacted zo offset &e income variances. son-profit publication rates. Farther, -7ine committee reviewed the 1999 Sraff will continue to manitor the fiscal the use of such far association audit report and management letter as progress in each of the progrm areas programs and services will continue prepared by the independent adreport vzrizknces from budget to the to be scmtlnized and limited. The deaand for labor will continue to oulace the snpply, nudging wages up. Char::lging demographics wili pose =ajar chal'enges for ewployers. Businesses will need to get ahead of the curve Sy taking action to ensure an adequate supply af good workers. Staffing costs wiil increase by 9 F/s to 8 % to kad the salary adnrinistraticr! plan as approved by the Boar6 of Directors, IncLuding the expansion of outsourcicg, the upgradkg of three to five admjnistrative positions, and :he ad&lion of one ad~inistrative staff position. Benefits costs will increase by nearly 30% w accommodate the needs ef the varied workfarce. A growing number of women in the workplace vdl re~nirebenefits that suport their roles are ?primary caregivers. The aging segment of the workforce the Board of Dimctors at will cause increases :n heart5 care and training. The younger The growth in the membership dues However, the retired members caucus worMorce will find value in bonuses base is projected at 3 % . The growth is promoting the retired membership and technological upgrades. will be sustained by placing quite heavily so we have proposed a valuable member benefits and modest increase over the 1999 actual Legal and other professional services behind "closed doorsn-the figures. services wili continue to rise at a members only site. Programmatic rate of 5 % to 6 % . costs wiil increase to serve a The dues and fees income figures are growing membership base. based on the rate structore in place as e Travel and lodging costs will of January I, '1999. Although the fuli continue to increase approximately SEA'S international interests and member growth is projected at 3 %, the 5%. The lodging industry will exposure will continue to ncrease.' overall growth in dues income will be continue to reap the pricing benefits This will create greater demand for held at 2.5% due to the decline in of an expanding market. The travel the developaent, implementation, student members. industry will compete for business and delive:~of global products and not bj~lowering fares but rather by services to a growing international An adjustment of $12,500.00 has been negotiating class upgrades, membership. included for 280 unemployed weekend-stay and advance-booking members to pay the one-time 50% ruies, and club memberships. @ Web-based firms will lift ad rates for reduced regular member dues rate of conventioxal media as the means to $62.50. e E-commerce will hurt some trade attract new lnarkets (especially the shows (those where floor sales are young professionals who are their The comrmittee also spent considerable significant:, but the overall trend in key markets). time reviewing the association's long- conferences is up-nearly 70% in range financial plan, student the last four years. This trend is Staff will continue to monitor and registration fees, capital expenditures, expected to continue as there is no revise these assumptions as necessary and the association's travel policy. The substitute for face-to-face interaction as the Association Program Plan and Finance Committee recommended an and networking. Budget for 2001 is implemented. Any increase in the Board's travel revisions will be reported to the reimbursement from $1,000 to $1,500 lnrerfjsi rates will increase only Finance Committee and Board of and expanded the policy to cover slightly and will be dependent Directors. expenses related to the Annual largely on the outcome of the U.S. Conference Board meetings. The Presidential elections. Stock With regard to the specific projections committee felt that the increases were dividends will continue to be low, for membership counts, the following sound and would help attract a greater while stock values will continue to assumptions were made in projecting pool of leadership candidates. show extreme fluctuations. The the 2001. figures: world economy is expected to The Finance Committee will hold its strengthen in 2000 and continue The growth in regular and associate next meeting on September 28 at the into 2001 as countries shake off the memberships will be 3 % . association headquarters. The agenda globai financiai crisis. will be focused mainly on the review The percentage growth in student of the FY 2001 Budget. Further technological advances and members wijl increase over the 1999 impiementation of the virtual actual figures as the Student and association will enable the Academic Relations Committee association to provide more continues to actively pursue new products and services in the digital student groups and promote format, oEering potential sources of membership in SLA. However, we do additional revenue. However, the not project to realize the FY 2000 Initial period of changing any budget goal of 2,000 student members. deliwry method causes uncertainty. Staff vdl be faced with offering both The decrease in the growth of retired For more information, digital and print formats in members will continue to be evident. contact Richard Geiger, SLA Treasurer undetermined quantities as the We have experienced an 11 % to 18 % ([email protected]) initial demand may be somewhat decrease in tine number of retired vague. members over the past three years. INKORMATTOP4 PROFESSIORALS FROM ALL OVER THE WORk CAME TO PHILADELPHIA, Pennsylvania, USA to partake in the Special Libraries Association 91st Annual Conference-Independence to Interdependence: The Next Phase in the Information Revolution. It was here where attendees were rejuvenated and reaffirmed their leadership role in the information revolution. Highlights of the conference included the General Session featuring an interview with Twry firass and David Talbot, the Factiva conference-wide party, "Celebrating Inspiring Thinkers", the Closing Gala, and nrany awards presenta%ions. &3$g3& ~~S.";S$QR HijghkiCJkls of the 38a~f;$&!E~{B~s There was a unique presentation this year that's not been During the SLA 2000 Annual Board of Directors meeting attempted during an SLA Conference ever before. Rather June 9-10, in Philadelphia, several issues were discussed than a standard keynote address, SLA presented aI: inter- and addressed by the board ranging from the approval of view, b~tnot just any interview. Terry Gross, the guest in- the Goldspiel Research Grant to the appointment of the 2002 terviewer; is a celebrity in her own right, having hosted Los Angeles Conference Program Committee. The foliowing National Public Radio's "Fresh Air" program for thirteen items were acted upon at the Snne 9-10 meeting. years COW" This award-winning, daily one-hour show airs on over 200 radio stations around the world. Actually, Phiia- The Board accepted rhe results of the 2000 spring election delphians have enjoyed her intelligent interviewing style as presented by Langan Associates and declared the elec- sirice 19'95, when she first joined the staff of WHYY-FM as tions closed and approved the slate of officers for the 2001 produ.cer and host of "Fresh Air." In addition to her show, spring election. New members of the 2000/01 board are: Terry's served as guest host of the weekday and weekend President-Elect Hope Tillman; Treasurer Richard Geiger; additions of NPR's "All Things Considered." Chapter Cabinet Chair-Elect Daille Pettit; Division Cabinet Chair-Elect Susan M. Klopper; Director Lucy Lettis and Di- The interview guest was David Talbot, the Founder, Chair- rector David Stern. man, acd Editor-&Chief of Salon, one of the first online magazines. He has written for such publications as the New The slate of candidates for the 2001 spring eiections were Yorker, Rolling Stone, Interview, and Playboy. He was senior approved by the board. The candidates are as follows: for editor of Motker Jones magazine in the early 1980s, when it President-Elect William Fisher and Richard P. Hulser; Chap- won several National Magazine Awards for its investigative ter Cabinet Chair-Elect Elizabeth A. Bibby and Stephanie D. journalism and design. Tolson; Division Cabinet Chair-Elect Karen Bleakley and Karen Kreizman-Reczek, Directors Hearher Gallegos-Rex, Under David's leadership, Salon has won most major Web John Ganly, Marjorie M.K. Hlava and Christine De Bow awards, including "Best Web Site" by Time magazine, Ad- Klein. Information is now available on the 2000/01 Candi- ve~tisirigAge, Business Week, US. News and World Report dates for SLA Office by pointing your browser to http:// and Entertainment Weekly. He was recently named one of www.sla.org/assoc/boardcan/index.html. Complete infor- the "26 Stars of the New News" by Newsweek Magazine. mation will be available about the new candidates in the January 2001 issue of Infomation Outlook. Urrrirg !he interview, mixed in with several anecdotes, Tal- bot explained how electronic publishing has changed over The board accepted the 2001 Association Program Plan the years and how it becoming a more acceptable means of which is the first step in ?he budgeting process for aI1 asso- communication. A tape of the interview can be ordered from ciation program areas. The Research Committee's recom- Xationai Audio Video Transcripts by caliing 1-800-373-2952 mendation was accepted by the board to award the 2000 or 1-303-292-2952. Steven I. Goldspiel Memorid Research Grant to Mr. Peter Ballantyne of the European Center for Development Policy i:l adsition to the compelling interview, several attendees Management in Maastricht, Netherlands for his project were honored with SLA awards. Recipients were: "Working in Virtual Commmities: Strategies for Informa- Eonorary Membership to Bill Gates of Microsoft Corporation. tion Specialists." Member Achievement Award--given to Stephen Abram Media Award-given to Valerie Gray Francois Several routine financial isszres submitted by the Finance SLA Professional Award-given to Sue Rugge (posthumous) Committee were approved as presented to the board rang- Dow Jones Leadership Award for 21st Century Competen- ing from the Annual Audit Report and Management Letter cies in Action-given to Jan Chindlund to allocating funds to the fiscal year 2001 building reserve fund budget for capital improvements. To obtain copies of board documents from the annual meeting, piease visit the Board of Directors section of the web page. august %GOO The 2GCO/GI Board of Directors held its first meeting Thurs- Association Series Session L : day, June i5. During the executive session of the Soard Sponsored by Dun & Brads'seet meeting, Dzvid R. Bender, SLA's executive director for 22 years announced his retire,ment effective hly 3;, 2001. A Exhibitor's Opening Reception, Library School Alumni Re- progress report was given on the 2001 San Antonio Confer- union and Program Planners: ecce. Board members provided reports on Division and As- Sponsored by SWETS/BIackwell sociation Committee activities they participated in. The 20G0/03. will hold their 1311 meeting 8c:aber 20-21 in Exhibitor's Opening Reception, Silver Spcnsor: Brigi-iton, England foiiowi~gGlobal 20CO. Sponsored by Proceedings of the Mationai Academy of Sci- e nces E: Major Gox&renea Partner: Pacftm §LA Marke~placeand SLA Bookstore: Sponsor of Keynote Speech Sponsored by Primark Sponsor of Online Conference Program Sponsor of Marquee with live Bow Jones news feed Exhibitor's Opening Xeception, Silver Sponsor: Sponsor of Conference--wide parry at Pranklin Instituie Sponsored by SIRS1 Corporatior, RZI~B~&82"6ft?1B~KB P~xZB~X:&EXIS- N%XIG Career Advisory Service: Sponsor of §LA Annual Business Meeting Sponsored by @.serge1and Cosnpany Sponsor of Online Eegistration Sponsor of Leadership Day Xefreshment Break: Sponsor of Leadership Ce~elop~entInstitute Spocsored by _MergeatFIS Spocsor of §LA Board Meetings Sponsor of Leadership Forcm and Recepticn Exkibitor's Opening Xeception, Contributing Sponsor: Sponsor of All Co~tinuingEclucation Courses Sponsored by OGLC Sponsor of Cyber @a% Sponsor of Message Center and Expocards Exhibitor's Opening Reception, Contributing Sponsor: Sponsored 5y Enfctrieve Registration and First-Timer's Reception: Sponsored by Northern Lfght Tecknology, Ins. Ezployment Clearinghouse: Sponsored by Yelesec/CBRESTAF% Tote Bags: Sponsored by Chemical Abstracts Services, inc. Exhibit Eall Opening Xeception sonsored by: 3M Company Leadership Receplio~: Fatbrain.ccm Sponsored by RoweCom Proceedings of the National Academy of Sciences SIRSX Awards Dicner: SWETS/BiackwelI Sponsored by Hoover's Online Infotrieve OCLC Hot Topics: Sponsored by Xnmagic &~n:~afg&,is$ness fvtger!ng There are others who &serge kudos fcr making this past The annual business meeting took place Wednesday, June year e triu~:phant one, Your Board of Directors, elected 14,2000, at the Pennsylvania Convention Center. TSe agenda Chapter and Division officers, caucus conveners, cornmi!- included an official moment of silence for S% members Tee aembers and chairs deserve a hearty thanks for engag- who have passed away during the association year; *~~oI?s,+ ing in 2 year fall of Iiveiy debare acd discussion over the from the association leadership i~dudingthe treasurer's inture of the profession and the Association. They have report, state of the association address, chaprer cabinet chairs formed the perfect amalgam of indi-viduals with global asd report, divisioc cabinet chairs report; the introduction of iocai perspectives that allow your Association to move for- the new Board of Eirectors; and the recognition of several ward with great vigor while ensuring that all members keep award winners. Awards given include pace with change. Last year, SLtL saff foune %ha;,with nearly 1,530 nember-volunteer leaders, each gives an average of 2 ISLD Award-given to Kimberley Ccndas hcurs' work per week to the Association. LYe estimate that H.W. Wilson Award-given to Siuan Basefsky our volunteers' time commitment amounts to roughly $2.5 Diversity Leadership Development Award-giver', to Jannie milhion dollars per year in volunteer support, wkich is a5- Cobb, Lillerh Newby, Alvetta Pindeli solutely crucial to meeting the needs of the menbership. I~novationsin Technology Award-given to Kathy Whitley Let's all congratulate our wonderkl volunteer ieaders for and Deborah Regel comnitting a vast amount of theand resources to making Presidents Award-given to Marjcrie Hlava SLPl such a wonderfd success. Fellows-given to Elizabeth Bibby, Richard Hulser, Jo Anne Boorkman, Dan Trefethen, and Sylvia Piggott I'd alsc like to personally thank the SLA staff for their ec- ergy and desire in naking our Association's community the Newly elected officers include: President-Zlect Hope N. best i; can be. Like you, we a'. International Headquarters Tillman, Treasurer Richard G. Geiger, Chapter Cabinet Ghair- engage in lively debate and spxited discussim on onr coi- Elect Daille Pettit, Division Cabinet Chair Elecr Srrsan M. Lective course of acdon. 1 wouldn'i have ir any other wagi, Klopper, and Directors Lucy B. Lettis and David Stem. for yoz and i reap the benefits of their commitment every day. I'd like to ask those on our staff who are in the room to Assuming cew positions on the board for 2000-20GI are please §:and and be recognized for the vahe you bring to Chapter Cabinet Chair Juanita Richardson, Division Cabi- our profession. net Chair Doris Welfer, Past President Susan 5. Dih/lattia, Presidect-Elect Hope Tiiiman, and President Donna Sckteeder. Acd last, but certainly not least, I'd like to lha~kyou ail for beicg who you are: courageous professionals who strive Change msl the B~forn~ah'mR~fessi~naf: every day te do your jobs and wage a battie that our profe- Bridg&zszg the Gap with $LA sion has long endured. And simulr~neousiy~yon commit Innzram' State of the Assocfafn'ornAddrms yourselves to making the Special Libraries Association a David ReBendex? PkD, coarnunity that evokes pride. Ycur presence at this ccnfer- JUZE 14,200a ence rrreans so m~chfor your career, our profession, acd Good morning. Before 4 share with you my thoughts on the for the kture of SLA. Keep learning and building, and you state of our Association; T'd iike to offer thanks to the many wiD not disappoint, nor wi31 you be disappointed. people who, ever the last year, have bee= the drivers in oar successes. First, a warm thanks to Lynne F/icCay and the rest My lailndry list of thanks sumnarizes what I Selleve is the of the 91" Annual Conference Program Conxibee. W-e all most important coEponent of contisued growth. for §LA: had high expectations for this conference and Lynne, you did voIunteer leaders and staff dedicated to the principle of Iift- not disappoint. Thank yon for ali of your hard work. We are :ng our profession to its highest possibilities. It is our nniqae proud to report that our total conference attezdance this year ability to achieve synergy between and among us that makes was 7,391. As reported earlier this week, our total number of us such a vibrant and active community of professionals. exhibitors was officially 322 companies in 528 5ooths. Clearly, This is the state of oar Association, and we are proud of it! we've ccmpleted another very successful Annual Conference. So here we are, at the rriidway pcint of 2000. One year has I would also like to thank §asan DiMattia for her leadership passed since we last gathered, and the anxieties of Y2K an2 and wiliingness to "push the envelope" over the past year. the new miilenniuzn are now past. Xow we are refocused Her vision and persistence in sharing the value of the pro- on a nunher of new issues and some others that have chai- fession - and commbmicating that vairre to others - have ienged us for years. Wcere do we go fro= here2 How do we produced tangible, effective resalts, particrrlariy in the way get there? -Many of ozr queszons about the Association's we perceive ourselves and our careers. Susan, you may be future will be answered through the efforts of yocr Board of leaving office today, but the impact of your vision will be Directors in the coming nonths, as they execute a new stra- felt for years to come. Thank you for all you've done for the tegic direction and address other, maze specific narters. They professior', and the Association. will require your assistance in making our shared vision a We established the SLA Virtrral Exhibit Hall, which allows reality. you to browse the best of the information industry in one location, even if you can't attend the SLA Annual Confer- Last yezr, our Board of Directors set priorities for me and ence! far the entire Association staff that speak very clearly to cur common interests. These priorities reflect not only what we We revised and enhanced the Global 2000 Conference have accomplished, but also what we must achieve in the Website, which has sewed wei! as a gateway for informa- coming years: CHANGE MANAGEMENT, CAREER-LONG tion on the conference and the Brighton and Southeast United LEARNING AKD PUBLIC COMMUNICATIONS. Kingdom. J7cu rr.ay not necessarily associate these three important We've made the SLA Marketplace at the Annual Conference phrases as being inter-related. Upon closer inspection, an interactive experience, with demonstrations by staff on a though, I think you'll agree that they are intertwined in the variety of services. daily progress of individuals, organizations, nations, and thus, the world. They make one another even more vital. We've continued to develop exce!ient services for you Change, in and of itself, can be an intimidating process. But through the Information Resources Center, and more is on change is often the serendipitous resuit of learning through the way. cornm*mication. And so we rnust consider them the tr~nity of our future. And, we continue serve as your voice on information policy, working in coalition with many other organizations around I've often said, and I still believe, that SLA is so wonder- the world. fully in step with the information profession that the Association's changes mirror the changes taking place in The "Value Proposition" that Susan DiMattia has brought your careers. I'm confident that we will continue down this forth is now built into our staff's long-range planning. Me- path, for it will enable us to meet challenges with a high dia relations, learning opportunities, and promotional ef- level cf energy and speed, and allow us ro anticipate the forts are now shaped around building the business case for needs of the profession. Xere are a few examples of our information professionals. success this past year: Many of our volunteer leaders stressed the need for enhanced You asked SLA to adopt a fresh perspective on learning and leadership training, and we've met that need by rebuilding development in order to remain competitive. SLA is answer- the Leadership Development Institute and creating "Leader- ing that call through the emergence of its Strategic Learning ship Day" on the Sunday of the Annual Conference. These and Development Center, which is pursuing the ambitious opportunities will strengthen the impact of our volunteer vision of helping information professionals become indis- leadership through the coming years and reap tangible ben- pensable through learning. efits for all of us. Many of you have stressed the need for enhanced commu- Our scholarship program has been greatly enhanced through nication to and about the profession and the Association. the generous contributions of Isabelle Weeks, Ruth Fine, We've answered by taking many steps: and the Council of Planning Librarians. This will allow us to further develop students for a rewarding career in our Over the last four years, Information Outlook has changed profession. the way we deliver the Association to you. We've now com- pletely redesigned the magazine so that it will expand our Many Association leaders stressed the need to make SLA horizons beyond the information profession. You'll find it marketing and communications tools readily available. is mare effective in sharing informatiorr, and it is more vi- We've met that need by providing a one-stop ordering cen- sually pleasing, too. ter on the SLA website, where you cac not only place re- quests for SLA brochures and pamphlets, but also for pro- East month, we embarked on another effor?,to bring news motional videos and conference programs. you can use to your desktop, with StA.COMmucicate, an To read the rest of the speech, go to E-Newsletter that shares information about our commu~ity www.inforrnationoutlook. corn. and om careers. It is my hope that this new service will beconx an indispensable too1 in your search for useful in- for~arion. 'We created the SLA Conference Planner, which allows you !:cview the regularly updated schedule of events and activi- ties taking place at SLA-sponsored conferences. august 20520 Pres%derr%'"sRepart It has been a busy and productive yeas for your Board a;' SLA Annual Brrsinoss ~VeeiYng Directors. Dnring strategy pianning sesszons in 8c:aber and Sasan S, DfMattia January, we came to t5e conclusion that seuerai sigrificant Jmc 14, 2006 steps will be necessary to create the responsive, flexibie SLA 3% has Seen an exciting year-tiring at tirm, fmstrating at of the future. '30 that end. rhe Board apprcved the for~ation times-but never duii. of five task forces-grotlps of mezbers with expertise azd experience in specific areas to exazice During the year, 1 have visited eleven chapters, both offi- ciaily and unofficially. Those visits have been among the Branding and haging for the associarion most satisfying of my presidential activities. SLA chapters Conference Planning are alive, well, creativee,and filled with energy. Seeing the= Membership jn action assures me that the future of SLA is strong. ISuring -:-artxrships, and these same travels, I met with faculty and srudent groups at Simpiification four graduate schools. There is a climate of openness to sharing ideas in partnerships with these schools. The stu- You Lave been bearing and reading asout ?he charges to dents are among ?he best I've encountered in a long time. these task forces for the past several months. They are ail hard at work, and severai of them soiicited your inpnt dbir- I gave the keynote and the wrap-cp addresses at the "Spe- ing this conference. Piease share yckr opinions and sngges- cials" conference of the Australian Library and Information tioes m7ith therrr when they caii on you, so that the results Association, the Australian counterpart ro §LA. i have so many ef the entire process wiii be reflective of ~e~berneeds. new friends "dow~under" that I'm anxious for a retnrn visit. And someday, I hope our colleagues in Australia will see t5e Staff has been creating so=e new products, servicesi and benefits of creating an §LA chapter :n xheir country. concepts this year, in addition to doing their nsual fine job of serving the members of the association. Exciting new 1 spoke at the METRO annual meeticg in Kew York City. at ideas are being generated in membership deveiopment, stra- the "KC Professional Deveiopmen: Day, ar t5e annual gath- tegic iearning, research, and technoiogy. Information GEL- ering of the Military Llbraarlans, and at the Tenth Anciver- look has a new look, effective with the June issue. A new sary Transborder Library Forum, or FBWO. I represented SLA prototype of the web site, created after inpnt frc~~an advi- - ~ at the 1999 A~nuaiMeeting and 200C Winter Meeting of sory panel cf ~enbers,was an a:splay at this conference. the American Library Association and at tie Annual Meet- Support staff answer when staff members call on you for ing of the Medical Library Associaticc. Our ~artnerships your input, opinions, and participation. are strong and growing. Sfgur?.i"iczi^,tlessons aesrned? During the '1999-2000 SLA year. in additional to our regular Presidents never have the rfae and energy to do everything liaisons to other organizations, we added some special they mnt to do in a single year. project partnerships. Past-President Suzi Mayes has repre- sented SLA on the Congress for Professional Educarion, con- Don't take a sXaE trrrbo prop over the front range moun- vened by the Ainerican Library Association, wirh participa- tains of Mew hkxico, from Denver to Santa Fe, during a tion by several related organizations. This spring, I began scow stcrm, and expect ro arrive co~posedecough to sit my stint as §LA representative to the second Congress on down immediately to eat hinch and give a speech! Professional Education, scheduled for November of tkis year. Its focus on continuing edrrcation makes it a natzrai fit for I Iearned that SLA is k~llof truiy warm, wonderful, dedi- us. We bring significant expertrse to the discnsslons. cated, competent people, same operating against strong odds, yet still delivering cutsranding prefessional services. Also this year, we coinmieted 90 a two-year partnership with CIMA, the Collaborative of Icformation Management Asso- Most disturbirigly, 1 learned rhat the insidious ineltia i r2- ciations. Again, SLKs focus. particulariy on competencies, ferred to in my speech in this same laeeting last year is still makes us 2 valuable ally for CIMA members -who have com- raEpant. It is easier to give in thn to fight back. mitted to a study of competencies. John L;zthaz, %A's director of Inforxation Reso'~rces,in We are in discussion with ASIS to co-sponsor a conference dernocstraticg an early prototype of the new SLA we%site, in Egypt in 2002, in ceiebration of the opening of the had cmatec some Sogas content. Under rhe heading of the Alexandrian Library PresiGent's Page, it said, "President %sac DiMat:ia talks tough to SLA mer.bers." He apologized to me, an2 hoped In our latest global venture, we have recognized the forma- that i wouldn't take offense. On ?he contrary, it piayed righr tion of §LA'S Asian Chapter. :ntc the thezne of one of ny favorite bblrsiness books of the pas: few years. 1 have used it on several occasions this year to demcnstrase the attitude that information professionals meeting and are wondering what they are doing here. Will have to adopt, in order to be successful in the quest to en- anyone who is at their first business meeting please stand hance the perception of their value. The book is Why Good up. Welcome, and look around everyone. Somewhere in that Girls Cm't Win and Gutsy Girls Can. Notice that this is not group is a potential future president or Board member. Let's a good/bad issue. Gutsy girls aren't bad girls. They simply give them a big round of applause. don't hesitate to be assertive when it is in their best interest tc he firm and a self-assured self-promoter. My year as President-elect has been a lot of fun, actually, so much so that I know I am really going to enjoy my presi- So, yes, President Susan DiMattia has talked tough to SLA dential year. My colleagues on the Board and the staff of members this year, but it is a toughness laced with a belief SLA are tremendously dedicated and talented people, the in the ability of all of us to make in~provementsin the per- kind that make you confident that anything you do with ception of our value. George Bernard Shaw said: them will result in a success. I especially want to thank Susan DiMatxia for her excellent leadership this year. Thank "In this world, if you do not say a thing in an irritating way, you. You may just as well not say it at all, Because people will not trouble themselves I also had fun this year and I would like the members of the Aboct anything which does not trouble thern." San Francisco, Alabama, Cincinnati, Central Ohio, Phila- delphia, and Central Pennsylvania chapters to stand and be I hope I have troubled you just a bit this year, and that you acknowledged for their wonderful hospitality and more will troubie yourselves to find the passion within you that importantly for making my chapter visits an incredible learn- believes in the value of what you do, and is willing to fight ing experience. I learned they are all creative, dynamic, love to communicate that passion. what they do, and they are what's special in their special 7b view the rest of the speech, go to libraries and that they love SLA. 1: was an honor and a privi- lli w-a.infomationoutlook. corn. lege for me to be given the opportunity to visit them. SZB: CFz~ngeis Bur fiadifion Finally, a great deal of my inspiration comes from my col- I?rnugural Address leagues at the Congressional Research Service, the most cre- Donna Sckeeder ative and talented group of people I know. 1 am very grate- Juae Wl2080 ful to my colleagues for making it possible for me to serve It reaiiy is overwhelming to be standing up here in front of you as president-elect and now as President by being giving you as jrmr President. of their own time and doing the extra things they need to do in order to free up some of my time for SLA. My director, I was here for a visit to the Philadelphia chapter and they Daniel Mulbollan is the most supportive boss a person could already know that t is particularly significant to me to be- ask for. Would you all please stand up so everyone can see come your president in Philadelphia. who you are! 33th my mother and zny father's family are from here. My I said my col!eagues are a source of inspiration. That is true grandfatser was actually a fire chief in the building that is because they are some of the most flexibie people I know. now the Engine 46 steakhouse. We went there for dinner Over the last 30 years we have undergone a lot of change, F;-idq night and 6 did not really know what to expect so and that is what I want to talk to you about today, change. you can just imagine how pleased and excited I was to find his picture on the wall. If Westinghouse had not opened a In preparation for taking on the role of president of this plant after Wcrld War I1 and sent my father to Buffalo, I am organization, I decided to do some research on our found- sure I wouid be a Philadelpfiia native myself. ing father, John Cotton Dana. What I discovered is exciting. I rediscovered the identity of both our profession and our Looking out over the audience it also calls to mind my first association and a theme for my presidential year. §LA business meeting which was actually at the first SLA conference I attended in Kansas City. I looked up al all of Rose Vormelker, President of SLA from 1948-1949 wrote in %Feeofficials on the stage and thought who are these people the 75th anniversary publication: and whatever are they talking about? Never in my wildest dreams did it occur to me at that meeting that I would be "two words growth and change, stand out when I think about president someday. Fortunately, I had great mentors who SLA as it is now and as it was in the early 20's when I si:w something in me that they thought should be encaur- attended my first SLA convention. One felt the excitement aged, people like Jane Dysart, Kitty Scott and the most in- of the work in which we were engaged and the significance fluent~alperson in my career, Cathy Jones, whose spirit is of Dr. John A. Lapp 's slogan for SLA, putting knowledge to here today I'm sxre. Now, 1 am sure there are some in the work." audience who are aatending their first SLA annual business august 4008 She concludes her piece by observing that change is still a explosion, we as s. profession must face he chailenges of major par: of the picture. the information revolution with the same willingness to lead a revolution of our own, particularly in our workplaces. Rose Vorwelker was a wise -woman indeed, and today I want Our response to the repeated cry of too-msch-!nfor;natioc to examine those two word, growth acd change as they mzst meet the challenge to go beyonhasaging the rint relate to ourseives, our profession, and to the organizaf,ion and eiectronic resmrces, to go beyond the provision or>. zn- called SU. formation tailored to our cilents needs, and to i~steadman- age the knowledge ehat is perhaps the ~ostvainable strate- Over the course of the last year I have discovered change is gic asset of our organizatsns. While our iuncrion will re- the tradition of SEA. That is probably due to the fact that main the same. the acqzisiticn, evaluation, organization, the practice of special librarianship and ultimareiy, §LA it- acd drssemrnairon of ii.,formation/knowledge we are nct self, was founded in reaction to what Jokn Cotton Dana defi~edor confined either by a physical space and a collec- perceived to be an unwiliingness of his colieagues or as he tion of things. We are assembling virtual collections. We put it: are organizing and burldicg portals for commmities of prac- tice within our organizations. We are bringing our best ef- "perhaps even a downright inabiiity to see7 that the b~;odd forts to organizing the Internet as cybrarians for Yahoo and has changed for us in the last 25years and that we should be IIQL. We are trainers, teachers, coaches. consultants, and as devoting all our powers cf imagination to devising new me&- always, we rezain the confidants of the knowiedge needy. ods instead of clinging to those which prevailed a generation We are bringing the pracsce of librarianship to new endeav- ago. " ors. Knowlecige macagement, web-based information ser- vices, and virtuai libraries are just a few of the develop- fie goes on to say, "that the world has changed vastly in the ments that offer opportunities for our profession tc take a last decades and ehat the change has greatly decreased the leaciership role, and all of us must aspire to lead. Yon do not importance of libraries of the character of 25 years ago." He have to be a manager to be a kcowledge leader, but you do was outraged that instead of askicg how the library should have to he an expert ii-., yolrr Wd. Knowledge leaders are be changed to meet a changi~gworld, we are trying to make those who are relied upon for their expertise acd for their it, by examining, standardizing, certificating, even more innovative and creative contributions to prrtting knowiedge static and more repetitive of its past. When he pondered to work in their orga~izations.Our profession is well posi- what to do, his answ-er to this problem was radical in its tioned to take a leadership role in the new knowledge day. He threw out several of rhe basic premises of economy. However, no opportunity comes without risks. librarianship at the time, :hat demanded that everything intended to be read which cor~esinto the library's posses- Just as our founder took the risk of a5andcning .what were sion must be preserved. Instead, he urged practirioners to some of the tries and trze premises of 3brarianship of tkat select what is perrinerzt, each :o his own constituency, to day, we mstabandon some of our faxiliar ways and places his own organization community, hold it as long as it con- of operation for :he new frontiers of the virtual world. The times to have value to those for whom it is selected, make risk of not leading the change is greater. To refrain from it easily accessible by some simple process, acd then, lef it faking a leadership role disempowers 07;r professio~ialfucc- go. Thus, special librarianship was born as an answer to tion ic our organizatior, and creates a void that other pro- the print explosion. When he complained that: fessional disciplines will lea; to fill. Critical decisions get made without the benefit of ozlr professional knowledge and "our worldly information goes cn piling up; so much of it in expertise. The library profession is ix~isible,and the func- print as tc make that which is printed almost impossible of tion becomes devalued. Wo many colleagues express snr- mntroi," his response was to iead a change in the practice prise that the physical spaces called libraries and informa- of librarianship. He saw ;he challenges created by the pri~t tion centers am closing in favor of virtual coiiections stored explosion as an exciting opportunity for transforming the on the desktop, and yet, they know this trend is the wave of futilre of his professioc. He beiieved that: the fnture. Would i.L nst be better to ride :he wave as its champion thac disappear as it roils over cs? Since change is "the old type of library must modify itself is accordance our tradition, why not lead the change? with the new needs which the evolution of knowledge and the growth of print have created." To view the rest of the speech, gc to ,.--~ww. in,fomationoutEOok.com. He recognized and demanded changes in ltbrary methods and formed an organization of those who were ieadicg those Clcs.ing Gala changes. That organization is SLA. I: follows then, that for This year's clcsi~ggala took piace on Wednesday, June 14 SLA, change is our tradition. at the Crystal Tea RGOFLin the John Wannamaker Building. Pmid dinner acd dancing several aSendees were honored Just as John Cottar, Dana faced the challenges of the print with §LA awards. Awards given incirrbe: Hal! of Fame-given to Dorothy McGarry, Didi Pancake, and sored by the American Chemical Society and Chemical Ab- Anne Galier (posthumous) stracts. Invitees were treated to a dessert and tea buffet, a President's Circle-given to The Dialog Corporation, North- special acknowledgment and a cake honored Organic Let- ern Light Technology Inc., LEXIS NEXIS, Standard & Poor's, ters, and an ACS journal celebrating a successful first year. West Group and H.W. Wilson Rose Vomelker-given to Barbara Semonche and Betty Stone Two Chemistry Division board meetings were held as well John Corton Dana-given to Jane Dysart as the annual business meeting and breakfast sponsored by the Royal Society of Chemistry. A very successful and well- attended Continuing Education program, Chemistry and Chemical Librarianship for the Non-Chemists was held Sun- Biomedical and Life Sciences Division day morning. Attendee "favorite" programs were again held By Antlie .Ba&y in Philadelphia, the Winner's Circle of Best Science Web The Philadelphia Conference was exciting for the Biornedi- Sites, and the popular Vendor Update. Two programs that cai and Life Sciences Division (BIO) . The Division organized foster communication and camaraderie, the Academic Sci- a variety of interesting programs, CE courses and tours. ence Librarians' Roundtable, and the Corporate Chemistry Sunday morning included a Vendor Roundtable, with speak- Librarians' Roundtable, were also among this year's pro- ers from CSA, EBSCO, HighWire Press and ISI. Monday was grams. In addition, the Chemistry Division co-sponsored five a:n exmmely busy day of programs. The annual Winner's other programs, ranging from electronic materials to women Circle of Best Science Web Sites was extremely popular with in the history of science to developing science librarians. speakers Laura Barnes (Illinois Waste Management and Research Center), Jonathen Nabe {SUNY at Stony Brook) Education Division and Marilyn Dunker {Procter and Gamble). When Scien- By Jacqueline Snider tific Research and Ethics Collide was an extremely interest- Our twenty-fifth anniversary was celebrated at an open house ing program with Pulitzer Prize winning author Deborah on June 13 complete with cake and sweets. To continue Blum, David Magnus (University of Pennsylvania), and Doris with festive news, the Division's Award for Professional Goldsteilr {National Reference Center for Bioethics Litera- Excellence was awarded to Janet Williams, Library Direc- ture). The programs on Tuesday included The Transforma- tor, Educational Testing Service. tion of Health Care in the Information. Age, with speakers P,aul Kleeber (Allfna Health Systems), John Mack (Internet The Education Division's programs covered a wide variety. HeaIthcare) and Wendy Wilson (Priority Healthcare). E-;Ma- In "Growing Information Access", Chris Dunn, Director, terials: Barriers to Revolutionizing Scientific Information .was Collections/Technical Services, Nati~nalLibrary of Educa- anotjler extremely popular program. Speakers included Julia tion, and David Lankes, Director, ERIC Clearinghouse on Blixrcd (SPARC) , David Stern (Yale University), Jacqueline Information and Technology ar Syracuse University, provided Polley (ISI), and Vicky Reich {Highwire Press). The Get- us with updates of NLE and ERIC. M. Suzanne Brown and ting Published Roundtable included speakers Sue Easun Janeen LaSee-Wiliemssen continued their comparison of (Scarecrow Press), Diane Schmidt (University of Illinois), ERIC and Education Index presented last year in Minneapo- Ruth R., Seidman {Science and Technology Libraries], and lis. This time "ERIC Redux" centered on indexing contrib- Tony Stankus (College of the Holy Cross]. Museum Collec- uted by the various ERIC Clearinghouses, and on the inclu- tion and Natural History Data on the World Wide Web was sion of book reviews in both databases. with Stephanie Haas {University of Florida) and Meredith Lane [Xcaderrry of Natural Sciences). Wednesday's programs Dean David Fenske described the College sf Information included :he Contributed Papers Session which focused upon Science and Technology program at Drexel University. At the Publishing Revolution. "Library Education in 2000," he talked about the impor- tance of technology, the recruitment of minority students, C hemimy Division and the future direction of the profession. Our program- Eqy Tim Ckr~astowsE ming slate ended with "Selling the Association to Employ- The meeting started with a very special celebration, the ers" presented by Olga Wise and Ann Abate. This was a dedics.tion of the Chemical Heritage Foundation's (CMF) 'must attend' to find out from SLA veterans how to win newly renovated Bthmer Library, located in the historic dis- support from your boss to get the most out of our vital orga- trict of Philadelphia. Our hosts at CHF provided a wonder- nization. ful program. a beautiful site, and an elegant buffet. Many altendees enjoyed the collection containing rare books, EraGxammeatt and Resoarm! Xanagement Divisfan monographs, archival items, and photographs, all pertain- By Diane %of& irg to the history of chemical sciences and industrjes, :hat The action started with a pleasant business breakfast meet- were seen during the guided tours of the library. On Sunday ing where division awards were the highlight. Mary Ann evening, the Chemistry Division, along with three other Mahoney received the Outstanding Member Award for her science divisions, were invited to attend a reception SPOB- many contributions, including acting as chair and Environ men8 and Resow-ce Management (ZRM) news editor to the In%srmaPfanTecirnoisgy PTivJ$Jor$ division over the past eleven years. The Omstanding Spcn- By Karen BkakZey sor Award went to the American Cheaicai Society for its The Information Technology Division had a great an~uai tradition of hosting us a: its annual reception, as well as conference, Our programs were well attended, as trsnal, and supporting our programs. we got positive feedsack from attendees that the progsaEs were of god qual2ry. For the second year in a raw we pre- Energized by breakfast, members were off to sample a vari- sented the Dead Technologies, Hot Technalogjes, Choosing ety of ERM programs over the next few days. The Winner's and Using Interrnet Search Engines, and New Web Grder Circle of Best Science Web Sites is srill a popular way to find programs. These programs are designed :G provide atteni- out about top web sites and this time there were ahost ees with an year:y update about what changed in the prior enough handouts fcr all attendees! The Internationai tweive months and what s coming up in the next twelve Roundtable program on the Millennium Assessment brought nronrhs. Other programs included _@etadatafor iibraries: us up-to-date on a cooperative effort to gather data on the The OCtC; CQRC Environment; Interdependence of Caiifor- world's ecosystems in order to develop a framework of ac- nia Special Libraries with the Library of Califorria; YW.I Want tion. The Bxicology Roundtable foiiowed this with experts Me to Do What?: The Sk11ls You Need %day tc Enhance from NLM, EPA, and CCOHS disc-~ssingthe status and on- Your Career, and E-Materials: Baxiers to iZevol:Aonizing going development of the importact toxicology databases Scientific I,sfor~ation.We co-sponsored, with the Futurists that their agencies offer. The next day brought the informai Caucus, a highly entertaining session called A Lcsk For- and valuable exchange of information at the State Environ- ward from a Voice cf Our Past, ir, which an actor porlraylng mental Librarian's Roundtable and a iovely reception will: Benjamin Franklin, an early futurist if ever there was one, other sci-tech divfsions at the Seaport Museum. Wednesday spoke abo~ihis life and times. We aiso presented a Sce- was a big day where members had the chance to be ir?- nario Pianning 'Jdorkshop in which participants iearned spired by Robert Kennedy k's passionate eloquence on stew- about scenario planning and learned to identify sorx fu- ardship of the environment and his involvement with the ture scenal.ios commos: to special libraries and to Segia to citizen group, Riverkeeper, which uses the Iegai systeix to appiy the process to their cwn situations. Our Open House/ hold polluters accountable. 3ospi:aiity Snites were popular as always, especially Sun- Cay night when authors Mary Ellen Bates and Xeva 3asch Gs~grcrphy8 Hag DZviciba were avaiiable to autograph copies of thei: most recent books, By John Bndmxm Research for Dmmies, 2~dEdition, and Sitper Searchers Go The Geography & Map Division (DGM) hosted a successfui Buszness: Tke Onlzne Secrets cf Tsp 3rlsiness and diverse program at the annual conference In PFiiladei- phia, Pennsylva~ia.Monday DGM began iheia prograE with Insur8~xcr:and Bmcrptuy ee Bem.Qcio,sDivisiow a presentation on the bxslness uses of GIS by Roberta Brociy By Jeanetfe Bergemn and George Fagan. This program was co-sponsored wit5 the Speakers for the IES Divisior, addressed standing-room-ody Insurance and Employee Benefits Division. In the afternoon audiences. The nanagement team of ;be Business Informa- program, co-sponsored wirh the Petrolex= and Energy Xe- tion Center of Aehar Andersen irl New York-Lucy Letts sources Divisios, and the Natural Eisrory Caucus, David [§A board director;, Andrew Gazzale, and Marif Tirados- So!ier demonstrated the USGS National Geologic Database shared the secrets cf their success in marketing, clesromer of maps produced by federa1 and state agencies. This data- service. business alignment, and =anaging change. Stephen base can be accessed at: http://ngrndb.usgs.gov/ngmdb/. Bajjaiy from the University of South Czroiina College of Li- brary and Information Science introduced extenslbie markap On Tuesday, the DGM program featured a presentation by ianguage [XMLj and gave a prmer on markup languages Curtis Loy describing the National Ocean Service's l~istori- and :heir role in e-commerce (w~~.libsci.s~.edu/stephenj cal nautical charts scanning project. The images can be Roberta Brody, Queens 'College, and George Fagan, Xoute viewed at: http://charPmaker.ncd.noaa.gov/ocs/text/MA?- Smart, disccssed managing spatial information with geo- COZLHT-M. The afternoon's program included David graphic informa:ion systems, icclnd:ng the tec:?nolcgy be- McQuillan's IFLA 33 Bangkok report followed by the hind Yahoo r~aps,national newspapel deliveries, and . division's Corrtributed Papers session with presentations by 'jnce:Ine.~ :om. Helen Sane Armstrong, Mary Galneder, Soanne Perry, and The Division held a successful CE coxse insurance and Daniel Seldin. Employee Benefit Research Sozrces an2 Srrategies taaght by Roberta Brody? Bar'cie Keiser, Gail Bnchholz, Pat Toups, Wednesday's program started with John Hebee and Antho~y and Pat Krajnak. IEB member Roger Snithies participated Mullan of the Library of Congress giving ar, enthusiastic in a joint program series on Canadian research scurces. IEB and inspfrational talk or? Spa~ishand Portuguese manu- memixrs heiG a Town Kaii rneering on the associatron name, script maps. The afternoon progran featured the govern- job titles, and services needed from :he association and di- ment mapping update with representatives from four fed- .vision. erai agencies. NILS Pu3lishing once again treated division members to the open for us as well. The dinner, pius associated donations, '"best of ail SLA business meeting lunches" at the Down earned $718.09 for the schoiarship fund. The MAHD Board Town ClnS overlooking Independence Hall, starring Ben- voted in its Sunday meeting to increase the stipend for this jamin F~anklinand a fife and drum corps. The luncheon scholarship to up to $1000 towards defraying the expenses recog~izedretireesOriole Anderson and Amy Wang, stu- of a student member attending the SLA anncal conference. deint schoiarship winner Ron Haislip, more than twenty iirst- time attendees, and the winner of the Division's highest The Neff dinner was followed by Sunday MAHDness, which award, tke Cox Award, Sylvia Justice. All members received this year attracted about 30 people. Our panelists -were Bar- a souveair membership booklet, directory, and miniature bara Anderson, Richard Hulser and Susanne Phelps, who liberty7 bell. A new membership pin was unveiled for the spoke about what membership in MAHD has neant to them. occasioc. Brenda Stenger was installed as 2000-2001 Chair. The session was moderated by MAHD's (then) Chair-Elect John Leide. 112 other business, the Division announced plans for a new publication, the Insurance Research Publications Index, and On Monday MAHD had scheduled "divisional exhibit no- developed an annual spending plan, three-year planning conflict time" to coincide with the exhibit hall opening cer- strateg-y, adcmference programming for San Antonio. emonies, and the annual Book and Author Luncheon.In re- sponse to a proposal from the floor at the Business Meeting, k egat Dfviaian the MAHD Board voted on Wednesday to make a $1000 con- By Larry Outhbfpfe rribution to the Global 2000 fellowship program. T5e Legal Division is reporting a very successful confer- MAHD also held two educational sessions on Tuesday. The ence: spotlighting a speech by Robert E Kennedy, Jr. cov- first was Special Projects in Special Librarianship, co-spon- ered on Fox and ABC evening news, generously crediting sored with the Food, Agriculture & Nutrition division, which the SLA Conference; a co-sponsored program on Interca- featured a discussion of projects in South America and Asia. t;onal Conflict Resolution which the Supreme Court of Sou~h The second program, Museum Collection and Natural His- Carobra approved for Continuing Legal ECucation credit: a tory Data on the World Wide Web, was co-sponsored with t rmzely presentation by Jeralyn Merritt on Defending the the Biomedical & Life Sciences Division and the Natural Uripopular Defermdant which gave a human face to death History Caucus and dealt wlhh initiatives currently under row prisoners. She shared her web site www.crimelynx.com way to computerize and network information about bio- and ~esearchstraregies; and a cooperative reciprocal pro- logical and natural history data and collections. gram with the American Association of Law Libraries. MAHD co-sponsored two educational programs on Wednes- Among the twenty-two well-attended division programs were day. Effective Use of Interns and Volunteers in Your Library, a ssperb Hospitality Suite; Tm, Court Roundlables; Ice Cream co-sponsored with the Solo Division, featured a panel dis- Soc:al; Einerging Technology Breakfast; Annual Business cussion of the difficulties, rewards, and (most of all) the Luncheon and Board Meeting; Distance Learning; Alterna- planning involved in effectively using interns and volun- tive Workstyles; Dispute Resolution in the Workplace, Lf- teers. brariacs in the Boardroom; Leadership Tea; A Taste of Phiia- delphia; Networking Breakfast; Marketing and Auditing Your Hews Dailvision Library; Cherokee Justice and the Great Plains Tomorrow; hy Debra Bade Gumshce Librarians; Working With AALL; Copyright Up- X CE course on computer-assisted reporting kicked off the date; The Rittenhouse Hotel Receprion; The Role of Infor- main events for News Divisioz members attending the Phila- mation in Our Environmental Destiny; Hot Technologies; delphia conference. Specific CAR tools and techniques were Training Materials on the Intranet; Sixty Sites in Sixty Min- demonstrated and the use of statistical analysis in news sto- utes: ar, Intellectual Property Law Update Breakfast; and ries was examined. This numbers theme was also reflected Legai Wesearch for Non-Law Librarians. These and other co- at the Annual Luncheon by mathematician John Allen Paulos sponsoreC programs were successfully presented and. well- of Temple University who enrertained attendees with a dis- attended thanks to speakers, sponsors, volunteers, and SLA cussion of the good and bad ways in which numbers and hadquarters staff. statistics are used by media organizations. Sessions on eth- ics, political news research, new technology, and news con- &iuse~ams,Arts and Hurnanitfes Divisirra tent on the web offered practical advice and information for by KakhZesn Haley news researchers. Each year, one of the most inspirational On Sunday the MrrseuEs, Arts and Humanities Division held sessions is always the Freedom Wrum Luncheon-and that its annual William 3. Neff Memorial Scholarship Dinner. was true again this year as we listened to Zimbabwe Stan- This year's dinner was heid ai the Masonic Temple of the dard editor Mark Chavunduka's moving thoughts about his Grand Lodge of Free and Accepted Masons of the Stare of imprisonment and upcoming triai for publishing stories PennsyIvarria, who donated the use of the facility, the ser- about a government coup. Wednesday of conference week vices of a tour g-~ide,and had the library and museum kept was a day entirely devoted to management and leadership august 2000 topics and included sessions on inte,griewing and hring is- Sethanne Howard, an astronoaer at the NSF, gave a fasci- sues, managing end-user access to research tools, and aan- nating :ark, "The History of Women in Science." Other his- agement case studies. In addition, we were joined by 23- torical threads runnizg rhrougi? the confere~ceincluded a thor and speaker Mare Anderson who inspired =embers with talic by Joe Anderson of the AIP Center for :he History of a keynote presentation offering advice on how to better com- Physics a: the Physics Roundtable, and a presentation by municate what we can do and in the process become more two original ENIAC coxguter programmers at the Coxpu'Ler highly valued witkin our organizations. During our Awards Science Roundtable, a program co-sponsored with the Sci- Banquet at the Down Town Club, News Division member Tech Division. Sandy Hall was recognized with the Mwapil Award, the Division's highest honor, while Bob Sansen and Linda PAM welcor~ledits second International Me~bership Henderson received the Henebry Award, and Gincy Everett, Awardee to the conference, Nancy GoEez from Universidad the Shoemaker Award. de Buenos Aires, who attended courtesy of a rravel granr frorn the Geeiong East (k.strai:a) Rotxy Chb. Ms. Gomez For complete details on News Division prograzs and to ac- presented a talk on :he state of sciecce Iibraries in her cozn- cess session handozkts and outlines please be sure to visit try. PAPI/: Dlvision kmrd winner Taof. Manrice Bruyshooge onr web site at: h%tp://metalab.nncCedu/s1anews/con£er- arrived from Belgiu~to accept the Lonor and aiso spoke at ences/sla2300/index~htm. the Mathernarics Roundrabk about the efforts of his col- leagues to contain the subscription price of their journal. Fetro'bszanr and Energy Resources Bivisiusr By Pam Weaver Scie8.lce-Taet.lxr~2ogyDrlvisioa The Petroieum anL! Energy Resomxs Division (PER) pre- By ARE ik"s~pmapr sented a full slate of programs at the Annual Conference. SciTech Division took the opportnnity of its 20GO prograz For early birds, PER presented our rhree traditional "coffee" to look at past, presest and fukre ~f iibrary work. A me programs, starting at 7% each morning. Monday morning opportunity to hear saxe oral history was provided 5y 2 of Mary Berger, Engineering Information [EI), gave an over- the original programzers of t5e ENIAC computer; at the view of EI services available to the energy indsstry and plans Computer Sciences Literahre X~undTabie. As asother ret- for enhancing the Engi~eeringViliage. On Taesday, Don rospective program, SciTech partnered wi:h PAM, Chemis- Wulfinghoff, Wulfinghoff Energy Servlces Inc., gave an over- try and Women's Issues Caucus on the 'Eistory of TVorr,en view of the Energy Conservation movement and where to in Science." Astrcnozer Sethame Howard mviewed 4000 locate information on energy conservation. Wednesday years of women's accomplishments is the scientrf~carena, morning Chris Dobson and Carolyn Ernst, Fi Services Inc., puncmaticg her reEarks with a pungent sense of humor. presented a summary of when, why, and how to use tempo- rary librarians. PER co-sponsored three other programs. On Looking into the future, SciTech was joined by =any other Monday, PER and the Geography and Map Division co-spon- divisions in presenting E--Materiais: Barziers to Revoiution- sored a session on the National Geographic Map Da+r2 b 2Se. :zing ScrentIfic Inforzatioc. Xepresentatives of ISI, SFARC David Soilers, USGS, shared the three phases of the pro- and HighWire Tress spoke about tse challenges they are gram: (I) map catalog, (2) standards development, and (3) facing in translating print products to electronic form. Li- an online, livirmg database. Tuesdaj5 aiong with the Solo brarran David Stern congratulated the publishers on what Division, PER sponsored Vendor Negotiations. PER con- has ken accomplisheb to date, but also cfialienged them cluded the conference on Wednesday co-sponsoring a ses- with a review iibragans' concerns and visioc of what we sion which updated the status of the KTIS. Wally Finch, want to see in future products. Wednesday and Thursday NTIS. presented an overview of how NTIS was founded, tonrs of the IS1 facility a: which ater rials are digitized for . - why it has been in the media, and its plans for the future. lrrciarsion in its inbexes provided a opportunity for practical extension of the discnsshon. When Scientific Xesearch and Phpics-Astranoxn~~~Mat51ematie1Division Ethics Collide: Exploring Scientific Controversies, a session By I%goEEy White SciTech cosponsored with SIO, FAN and Education divisions, The Physics-ikstronomj~-Mathe~aics(PhM) Division osered addresse!! ethical considerations in genetics, ~sychological stimulating programs, open houses and breakfasts, and a experimentation, use of animaIs in experiments, aod the first-ever PAM GE course. The Vendor Roundtable held a fzndamen:ai issues of wha? our society is willing to do in philosophical discussion on issues facing librarians, faculty: the name of scientific progress. "uiitzer Prize winning au- and societies regarding scholarly information. Other high- thor Deborah Blur. an5 bioethicist David Magnus raised lights include a presentaticn on Comeli's Project Euclid at the questions; but :t remains io be seen how society trriii the Mathematics Roundtable, and the Astrono=y develop answers. Roundtable's mix of presentations on new astronomical re- search facilities with practical issues of daily concern. Sob LiZsaarf ans Division for organizations to specifically articulate what they want By &my Barley their web sites to provide, and then plan logically for that The Solo Librarians Division had a full slate of programs at goal, seemed to be a common thread running through the the SLA Annual Conference in Philadelphia. A CE Course discussion during the presentations and also during the re- on Time Management, Planning and Prioritization for the ception immediately following the panel discussion. Thank Solo Librarian, taught by Judith Siess, was well attended. you to Lexis/Nexis for sponsoring both events again this The SoTo Division web site, http://www.sla.org/division/ year. dsol/ wiii post the presentations for as many programs as pxsible. Basebabl Czaucus By %ny Landolt Solos had a chance to socialize at a welcome reception on TE~McGraw, former Philadelphia Phillies' relief pitcher, was S~~dzywhere we put faces to names that were familiar from the guest speaker at the Baseball Caucus xneeting, held oar listserv, SOLOLIB-L. We also enjoyed ourselves at the Monday, June 12, at the Anncal Conference. Infotrieve, Inc., No-Host Dinner that the Philadelphia chapter organized, and was the generous sponsor for this extremely successful pro- at our breakfast meetings and Business Luncheon. The gram. The room was full and a11 in attendance were en- Conference ended with a Field Trip to the Amish Country. thralled to hear McGraw talk about his twenty-year career The §LA Conference gives the far-flung Solos a chance to in baseball. He described how he was selected to tryout for get together and we took advantage of the opportunity the -Major Leagues, his part in the Phillies' World Series to network and to learn from each other. Victory in 1980, and other entertaining anecdotal stories. Transpsrfa'cisn Division Despite overcast skies and a light drizzle, approximately By &$myf iim thirty Baseball Caucus members and friends attended the Government Transportation Research Information Cornmit- Phillies' vs. Marlins night game at Veteran's Stadium on tee Program-A forum for discussion of practical issues and Wednesday, June 14. In addition to arranging for Tug resources of importance to state, provincial, and other gov- McGraw's appearance and psrchasing tickets for the base- ernment related transportation libraries. Conducting the ball game, Caucus convenor Tony Landolt also arranged a Reference Interview by E-Mail and the Internet (Co-Spon- tour of the Baseball Hall of Fame and Library. sors: BF, TRN) Covered the systematic ways of approaching e maiI reference, potential problems, and the use of forms. Retired Members Caucus Sources of information in Transportation Live!-A presen- By Catherine "Kitty" Scott and Roger Bwley tation by a panel of key resources in six areas of transporta- Old Is Hot! Antiques and Collectibles: The Fine Art of tion. 4 review of the Transportation Division's planned Collecting was a program that lived up to expectations. pubiication Sources of Information in Transportation. The This popular topic, organized by the Caucus and cospon- Current Status of National Transportation Programs Repre- sored by Museums, Arts and Humanities and Legal Divi- sentatives from the Federal Highway Administration, Fed- sions, drew an enthusiastic audience of almost 200. Speak- eral Txansit Administration, and the Transportation Research ers were Ken Graitzer, from the Fisher Fine Arts Library of Board gave a status report on current and future plans for the University of Pennsylvania, and Angela Hudson, Senior library related projects in their agencies. Vice-president of Sotheby's of New York. At the Business Meeting, Laura Whayne from the Univer- An experienced spokesperson, Angela Hudson has been with sity of Kentucky became Chair and Mary Ellen Tucker from Sotheby's over 20 years. She played a role in the recent sale the University of North Carolina was elected Chair-Elect. of Van Gogh's "Irises," which sold for $53.9 million. A fas- 335 Sweet will con:inue as Secretary/Treasurer. A new edi- cinating video illustrated her lecture about the basics of tion of Sources of Information in Bansportation is planned. collecting valuable objects; criteria inciude authenticity, rarity, condition, provenance, fashion, size, historical im- AsksciatIsn Infarmation Services Caecns portance and quality. Among the landmark Sotheby's sales, Ify Jern&v DZuqplaski she showed slides from the Duke and Duchess of Windsor's Web Development Case Studies was the subject of the panel estate sale and the Jackie Kennedy Onassis auction. discussion held by the Association Information Services Carlcus and the Library Management Division. The presen- The Retired Members Caucus cosponsored another success- tations included discussions of the common challenges in ful program with the Legal Division entitled "Alternative web development-staffing, funding, planning ahead, ven- Workstyles: It's a New World of Work The speakers exam- dor relationships, as well as others. There were approxi- ined trends in telecommuting, flexible work schedules and mately ninety information professionals in the audience and part-time work; they stressed the need KO create proposals thiey kep: the speakers fairly busy with questions. The wed for working in these alternative methods. august 2800 Bruce VL Dearstyne is a Professor at the College of Information Studies, University of Mory!ond, where he teaches in the areas of archii/es, records, and information management. This article reflects only his own views, not necessarily those of the Cdlege. He can be reached ot [email protected]. EW EVIDEHCE A OUT'TWE IMPORTANCE F E-COMMERCE, E-COVER awl the general shift to a digr"ta1economy. Information has assumed a new, central, creative and supportive role for businert;, government, and education. If this is the case, why aren't information professionals such as librarians, infsrrnation center managers, records managers, anti archivists thriving? Why are our confidence and optimism so often accompanied by anxiety and apprehension7 Why are we so often exhorted in our professional journals to react, chonge, and reinvent ourselves? AS a professionai com- ur ramman *'$~f~rmationfuture" is be:ng issues of competitive in- munify, we sometimes novation vs. coercive underestimate; and business practices can be incrementally every day afast-changing, high- sometimes overestimate, in thousands our ability to effect _stakes information envi- change and help invent ptaees through multiple initiatives. ronment. lnformation the idormation fzture. professionals-through We need to consider tak- their associations, other ing a more proactive tack that benefits the information-borne discussion forums, writing in popular journals, letters to the social transformation, fosters optimal institutional use of editor, and conversations within their home institutions- irdcrxation resoarces, and keeps us at the center of dy- can help put change in perspective, identify salient issues namic change. This article suggests some potential actions and trends, help bring order out of confusion, and stress cer- for infornation professionals and the professional commu- tain themes, e.g., the need to distinguish authentic, genuine, nity as 2 whole. Some are modest and immediate, others reliable information from other information. rmre profound and far-reaching. 3. Rrlicnlate the public inrerest. Our common "information I., Xeinvmz the nolion and coxep: of ""information." The future" is being invented incrementally every day in thou- terzs "irrformation," "digital information," and "informa- sands of places through multiple initiatives. As a nation, tion technology" are used so often to mean so many differ- the United States lacks a clear set of guidi~gprinciples or a ent things that their meaning may have been stretched, ob- consensus on goals and objectives for use of information. scured, or lost. What does it mean to say, for instance, that The computer/telecommunications industry sees informa- Microsoft, IBM, e-Bay, and public libraries are all in the "in- tion as a source of prosperity and profits; business sees in- fcrmatior, busiriess"? The overuse of these undifferentiated formation as a way to improve produciion and services, terns helps explain ;lze advent of terms that sound liide quasi- develop new products, and foster commercial advantage; spnonynis for information, e.g., "knowledge management," government's primary role is to make a "ievel playing field" and that carry implications of immediacy, applicability, and for competitive development. Who speaks for the public information-in-action. The professional information com- interest on other issues? lnformation professionals are well muniry should consider revisiting the fundamental concept suited by their tradition of commitment to evenhanded, of inf.3mation. New, differentiating terms may be needed, objective service to the public to articulate desirable objec- based on criteria other than [or in addition to) provenance tives both for society as a whole and for their own indi- je.g., source), format (e.g., books, records), custody (own- vidual institutions. They need to engage persnasively in ership), or location (e.g., libraries). We also need to con- public debates and go well beyond traditional library is- sider more extensively the perception of information from sues. Some topics that need a more extensive and enlight- the viewpoint of users, particularly younger people who are ened articulation of public interest might include: What are accustomed to getting information via the computers and the implications of digital libraries? What's at stake in the the lnzernet. loss of digital government records? How to ensure the avail- ability and accessibility of digital information and records 2. Expiai-L and ecIighren The inforrnation revolution is con- over the long term? What should be done to archivally pre- fusing! Developments come so fast, from so many direc- serve web sites? What is the appropriate balacce of intellec- tions, hat even "knowledge workers" in information-depen- tual property rights and access/use rights on the web? How dent jobs may find it difficult to discern patterns and trends. do information professionais view the "digital divide"? The rise of "dot corns," shift of buying/sellfng to the web, Internet-Sased banking and stock trading, "B to B" {busi- 4. Re~rizntprofessional infomatjsn associaf,ions.Professional ness-to-business) information interchange, the growth of associations are feeling the stress of wrenching change. Tra- wireless communication and a rising tide of "Personal Digi- ditionally, they have defined professional fields, issued pub- tal Assistants" have all been little short of breathtaking! The lications developed through lengthy peer-review and edito- Microsoft litigation demonstrated how complicated the rial processes, developed guidelines and standards through august 2000 patient consensus building, held conferences for presenta- of preparation, iack of training, lack of communication, fail- tion of papers, and had about them a certain amount of sta- ure to integrate into everyday working practices, over-reli- tus and prestige. All of that is changing. Associations find it ance cn technology, and even the absence of seemingly o5- difficultto keep in toncil with and respond to rapidly chang- vious features such as policies and gurdes to show emnloy- ing member needs and expectations and to appeal to me=- ees what infornation is a~ailable.~Appiicanon of insights bers (particudariy younger ones) wko are ssed to getting their from years of library and icfornation management work is 'nfomationfrom the web rather thzn tradieonal publications helphl in creatively bringing people and information to- nd conferences. Moreover: the digital revoiulion is dissolv- gether; particularly the need for piann~ngand pslicies, ad- formerly clear boundaries between professionai fields, equate training, counseiing; and support from informa:ion ., librarians and other information specialists, and help- professionais, and realisric time frames for people to get used give rise to new fields such as knowledge managemen:, to and comfortable wit% new information servjces. Professional associations need to respond by Secaming mar? agile, anticipating rather than reacting to =ember needs, 7. Acccmm3darc elxer@?g expec:&ions for inf~rm&on3s.: developing creative ways to engage younger professionals, pertiaence, ti=eiinecs, ease 3f access/5se. The digital considering new categories of membership, offeringmore economy is based on quick action and operating orr "I~ternet services and products via the web, speakicg publicly for +i.me"-another new term that is a sign of the tkesand thar heir members on issues related to the field, and cooperat- implies speed and responsiveness. New criteria are ernerg- ing with each other on issues of cornmm concern. 4ng for inforriation services: pertinence: the desire for ap- propriate, relevant, custaEized information thar ffrs an 5. Mediate among people, informzlion,a~d techrroiegy. In- indiviiidnal's or an instit.~tion'spafiicuiar infor,mation xed; formarion professionals need to find new ways to connect timeliness, the desire and expectation :hat information can and mediate among people, the information they need, and :Je located very quickly; and ease of access ~indme, the no- the technology that can help deliver it. They discern the tion that information will be compact and relatively easy to potential, but also the limits, of technology, keep e@e In idenrify, access, download, and combins with other useM the foreground, and provide realistic connterbalance to un- icioraation. Not a71 of these criteria are realistic, azld rhey realistic expectations for information technology. downplay the need to make sure the information is authen- "'Infoenthusiasts insist ... not only thar information tech- tic and reliable. Par: of our "education" job as information nology will see the end of documents, break down narr2- professionals is ro enligktez users about rhe value of infor- tives into hypertext, and. reduce knowledge to data but that ati ion and :he pctentiai-acd limits-of irrformation tech- such things as organizatiocs and institutions are little more nology. than reIics of a discredited old regime."' Traditional library skills and roles are still very much seeded, bat in new set- 8. Ze~jaiopze%7 waxr-. Ic be rrrs~s~:er-re~~o;~stiIeeInforma- tings. 'Xibrary science has changed dramatically, but the tion professionals, iike many analysts i3 modern brasiness core role of the librarian-evaluating knowle&, :,-CSQ'.XCeS- and government, now almost casualiy assert that we must remains unchanged," notes Jose-iMarie Griffiths,CIO of ti.,e 5e custo=er-ceatric and :hat our servrces lrrtlst satisfy, even University of Michigan. "People assume that since we have deiighi, the customer. Much more araiysis acd testing is the web, everybody can do it aii themseives. But most pro- ceeded to deternine how to make this a realniy. C~astomers fessionals don't have the time. The web is not a library. have needs and expectations as individuals, not groups- Most people have no idea how search engines work and those needs change as the infoxnation needs of the insrtu- don't know asything about the qualify or integrity of the tions change-and, given the unsettled nature of businesses information they are acce~sing."~ acd other enteprises, individuals =ay find it difficglt lo articulate their information needs or to know for certaic Appiy past lessoirs an",insighrs -ro current probiems. In when they have been a",ressed or satisfied. Jusr asking the any cases, the key challenge is to apply what we already custoiner is qot sufficient. "'CIOs will need to know what now through experience about how people access and use the costomer wants even before the customer realizes it," formation. For instance, there is mounting evidence that notes William Friel, the CIO of Pru6ential. "If you're just knowledge management, with all of its attractiveness and beginring to work on a solution when the cmromer is also potential, is disappointing in many settings became of la.& ti-iiniting of it, :t's too Iate.""Inormation professionals need Information autkeok e Ei Compendex@- The only icterdiscipiinary engineerkg abstracts index; contains citaxions from 260% intern~tiordjournals and sources INSPEC - Over 6 million citations and abstracts to worldwide iiteratme in physics, eiectrorics, eiectricai engmeering, computers and control, and icformation technology a f CQNDA*- Key references to all aspects of p!anning as$ bnilding including civil engineering Tailor your co//ecfion with these niche databases: Aerospace Database FROST1 Rsm* Food Science 2nd Technoiogy Abstracts (FSTA) ISMEC: Mechanic& Engineering Abstracts MathSci Disc* TRA:G:SBORT Analytical Abstracts FLUIDZX* E~gineeringand Applied Science WORLD TEXTILES Wi!scn Applied Science & Technoiogy Full Text GeoRef* And Mod GEOBASE *Available exclusively fiom SilverPlaiter "a#>,$.:.&a ,.... #..?. Try my dadme FREE for 30 days! Simpiy contac: SiverPlatter Information Inc. a%w.. .. your iocd SiiverPlarter office or distributor. Tel: 800-343-0064 0.J.S. & Cmada) J.LY gp$.$ 1-781-769-2599 "V..%h;:$y :: :: For More Information - pkse cdor email Emall: info@siiver;7~atter.corn !*>>...:x$~ k.& k.& SiherTiatter and request a complete Engineering :??&*...?*#. +: %s:> Coliection brochure. q@x7+s .?h.ii* $g$ 53 & to help people formnlate and ar;icuiate their information In the final analysis, what promise and challenge dces tire needs and to work toward empowering them to meet those information fulwe hold? The answer depends oa zany fac- needs on their own rather than (or jn addition to) relying tors, inclcding particularly he insights, energies. idhence, on the information professional as an intermediary and leadership of isformation professionals. Wow we use t2e cpportanity is up to us. 9. Network creariveiy. Information professionals can no longer operate mxe or less milaterally from their bases in libraries, records centers or other idomation centers-if they ever could! There is a need now lor a posture of col- laboration, cooperstion, assisting, and guiding in the pro- cess of bringing lnformaticn resources to bear far :he ben- efit of the en%evr%e.Information professionais =ust know how and when to intervene and how to play a variety of roles. Sometimes, icforrnation professionals will need to become involved in formulating or refornxlating the key ..*. . . questions before they can begin working on the answers. This means that we need to accept, and in fact welcone, some ambiguity in position description and hzziness arannd the edges of oxinformation-related responsibi7ities and as- signments. It also means having a well-developed sense of how information resonrces cactribule to the goals of the enterprise as a whoie and possessing exceptional negotia- tion and communications ski&. TO. !mproiiise. Information profession3ls today need to go beyond where there are paved roads or even difi ones! Tra- ditional, prcfessionaily sanctioned, or prescriptive ap- proaches tecd to trail off in some of the most complex and rapidly changing areas of information wcrk. We need t~ flourish with a high level of ambiguity, lo reaIize that :he first answer may not necessarily be the right one, and to understand that in fact we may need to assist in redefining the problem before identifying a solution. Information pro- fession& are on their own without a lot sf precedent or guidance. Improvisation, networking among professionais to identify practical approaches an6 model practices, prag- Fsstnotes: matic inclination toward experimentation, and creation of a 1. John Seely Brown acd Paui Duguid, The Socid Life of Pr?for- isktolerant culture are all appropriate for the fast-paced matioiz [Boston: Baxard Business Sc5-;0olPress, 2003) 16. nformation world in which aacy of us operate. 2. Cheryi Bentsen, "interview: Jose-Marie Griffirhs," elf3 I I. Meascre, interpret, report. The proiessionai infoma- Magazine, 9~ne1, 20.30, http://wwxfi.cio.com/cio/ tion community needs to develop new approaches to repre- cioinsider.html. [accassed 6/11/200Gj. senting and getting non-professionals to understand what we do. We are used to counting patrons, publications, and quantities of information materials; bnt we operate in en- erprises that salute revenue, profits, and strategic progress. Some of the newer, more imaginative approaches, e.g. tha~ 4. Chris Muphy, "Reinvenricg the CIO," infom~ationweek, the difference between the stock value and the book value :an. 10, 2000>5C. of a carpration is a measure of its "knowledge assets," show much proznise but haw a way to go before they are refix2 and consistent enough to be pIansibIe and convincing across many enterprise settings over the long term. Even wiL9 rnore sophisticated measures, interpretatiolr an$ repoeing mil1 5e needed so that executives and others in charge of the desti- nies of enteqxises understand the vaiue of infornration and the role of information professionals. information outlook You're on the front line. provides the vita; information Act now^ GO to "~urcompat?y is looking to your ccmpany must have to stay KipiingerForecasts.com/trial you fcr the strategic insight it ahead of the competition. for a FREE, NO-OBLIGATION, needs to chart i:s course for KBF teeils you what is going NO-R!SK, 14-DA" TRIAL. ,the f~ture. to happen, vvhy it's going to Or contact Paui Vizza or Kipiinger Bcrsiness Forecasts happen, and what your Craig McKinnis a: (KBF) is the first step toward company can do to froin 202-887-6504 foi- more success. It's a new web-based t5is advance knowledge. informatioi?. xsness, eccaomic, and public ,xiicy forecastlng service. t reduces research time al-id Ulla de Stricker is an infcrmation strategy consu!tant in Toronto, Canada. She may be reached ot [email protected]. 39 ..;a .?, ?, 7. p. .? .:, * :"> .;A < :. q <>< . ? .< .: > >>>A , offers a range of products and services specifically designed to meet the information needs of coaches, athletes, students, researchers and teachers, and medical practitioners. Its SPORTDiscus database, used in over fifty countries by universities, Ubraries, hospitals, coaches, athletes, and sport organizations, is recognized by the International Association for Sport Information as the most comprehensive bibliographic database covering the world's literature in sport related fields (including such areas as kinetics, nutrition, sports medicine, and psychology, to name just a few). The database includes rceferenees to web sites, e-journals, and videos, contains Links to full text and article copy purchase, and drives a series of specialized services (for example, e-mail alerts customized for association memberships or individuals). SIRC has won a number of awards for its directory of sport web sites. Zle story of the Sport in- Gilles Chiasson, then fxmabjon Resource head. cataloguer at Centre's evolution from Canada's Department of humble documentation Industry Trade and centre beginnings to a Commerce, spotted that wodd class database and ad. Thorough librarian i,movative web based that he always was, he services is the stuff spe- checked various trans- cial librarians' dreams portation related infor- are made of: entrepre- mation sources but ~eurshipand tenacity at could find no mention ils finest, vision and de- of the CAC . .. to this day, termination brought to Chiasson openly admits f:-uition over the span of his surprise at realizing one outstanding infor- the CAC had to do with mation professional's sports, not buses! career. Chiasson's professional career has jeen driven by his vision Gik Chiasson was a pioneer in the computer database of an infomation centre as a three-tiered pyramid: (1) A com- arena. I use every chance I get to point to him as an ex- prehensive library collection at the foundation provides the ample of the perfect special librarian-seeing a need, spot- raw material for a number of activities-but access to mate- tmg an opportunity, and going for it! It was my privilege to rials is limited by the card catalogue model. (2) A Documen- get to how Cniasson in the early 1980s and later to join tation Centre actively indexes :he library's content in depth, SIRC's Board. On L?eoccasion of his retirement, I approached making the electronic index recorcis available for searching Iizfonnahon Outlook's editor and requested. the opporknity and for publishing bibliographic access tools. (3) An Infor- to contr~butea profile to illustrate that "nothing stands in mation Analysis Centre enables the development of special- the way of a determined special librarian." ized tools and services geared to specific client groups. Throagh the 196Os, Sport Canada (a federal agency sup- Armed with this vision rrpon his arrival as Library Man- porting the sport community in Canada) had housed small ager at the CAC, Chiasson found the uneven, and in some and iittie-known coliections of sport materials at several sites. cases moldy, remains of the Sport Canada collections. Un- 111 the early 1970s several individuals at the Coaching Asso- deterred, he traveled to Europe to inspect the national ciation of Canada, appreciating that information resources sport collections of eight countries. Although the com- arere rmportant, appointed Martha Stone, then Head Librar- puterized database developed for demonstration at the ian at Health Canada, to undertake a study of the CAC's Munich Olympics by Germany's Federal Institute for Sport need for a documentation center. Martha Stone's key rec- Science was a noteworthy discovery, its German-language ommendation was to establish "an Information Resource and scientific emphasis did not suit the needs of the Ca- Centre ... to respocd to the information needs of the CAC nadian sport community. and to the needs of outside agencies and organizations re- quiring information on the art and science of coaching." Chiasson faced two important challenges when returning Thus were the foundations for SIRC laid, and an ad was put from Europe. One, convincing CAC's Board to expand the out in 1973 for the position of Library Manager, Coaching scope of the documentation centre to include all of sport, Association of Canada. not just coaching. "The argument that sold the cake," says Chiasson, "was that to be a good coach, one has to know all BmiIiarized them with SIRC's activities. the iAS! desig- of sport. 12 the end they couldn't argue witi: that." Two, nation, SIRC now had official ictemational bkssicg to invite convincing the Board to anthorize a feasi'cility study con- every country to contr;,bu?e its own Indexed records for sport cerning a computerized database and retrieval system. Such publicarions appearing in that country. S2ch contrhtion ar- a tool was definitely on the bleeding edge in 19731 "It wasn't rangements are not always easy ts administer, but they are easy, but the Board eventually bought my reasoning .. . or worlh the effort in order to incrzase ictemational coverage, maybe they just got tired of me!" SIX now receives indexing records from Aastralia, China, the U.S., Finland, Norwayi Spain, and France, tc name a few. By 1974, SIRC began using (on a remote comp~ter:a soft- ware package a few Ca~adiangovernment departments had Chiasson notes one very reiiing detail: "Whe~I began work- adopted at the time to generate databases-and never looked ing with IASL, its leadership consis~edentirely of sports back. Record by record, Ckiasson's database grew>hitting people, and during our meetings we would visit arenas acd the 100,000 record mark in 1982. By then, it was already gymnasiums rather than iibraries. Over the years I was able availabie for searching through SDC; In 1985 Canada's na- ro convince the leaders kba: the crucial success factor is ix- tional science library added the database to its online ser- formation expertise. Nowadays, IAS7 representatives are vice; BMS and DIALOG followed. When CD-ROMs gained mostly ir,forEation people." wide acceptance, SPORTDiscus from SilverPlalter L,-came a reality. QVHD has been added to the dis's:butor roster, and if By :he time the web rolled alocg, Chiasson couliT, easiiy would be surprising if others weren't in the pipeline. Sport have rested on the considerable respect he enjoyed in professionals all over the world have access in a number of Canada's sport circles and in the IASI community as the ways to a unique, conprehensive, thoroughly indexed da- international database's creator .. . but bhat wouldn't be like tabase of sport literature, supported by a comprehensive hi^. Gn the conrrary, he engaged the views of leading in- thesaurus of sports ter~inobgyir_ English and French, formation technology strategists to help extend SIRC's Iead- ership into the web environ~ec:. it x7as obvious to him Pioneering the use of a computer system in the early seven- that the web offered huge cew opportunities to derive iidded lies was a feat in itself. But Chiasson deserves special recog- value froE the database and to develop new services for aition for his accomplishments in deveioping the interna- groups of users who in the past conld not easily get access tional relationships that make possible the worldwide scope to the information it contained-fcr zxample, volunteer of the content. coaches. Once again, he convinced the 3oard that investing in new technology was wise ... acd any visitor to SIRC's When in 1975 Chiassor, attended the annuai neeaing of the web site can see tke resalt. Each rnozth, visitow generating Internationa: Association for Sport Information, association close to half a million page views do tile same. leaders expected never to see hi= again-as had beer, the case w?th previous Canadian attendees. 3-d Chiasson kept A few years ago, Chiasson decided to focas on his love of coming back ... and was elected iASl's Vice President for datzbase technology and concentrated en SIRC's techzical North America in 1981 and IASjl President in 1989. Hoidiag infrastructure, handing the presidency :o his successor, Debra that post until 1993, Chiasson had a strong hand :n rewrit- Gassewitz. In December of 1999, he reluctantly retired altc- ing iASI's constitution, improving its finances, and raising gether {aithough mmor has it that his expefise in the Giiadra/ its profile internationally. Dnring his tenure, meabership STAR publishing system can be kad for a ssitajle fee!). in IASI grew from sixty-four melembers in thirty countries to 190 members in seventy-four countries, and he was able to Chiasson turned a room Fzll of dusty $exes into a world-elass get the International BIyEpic Comnittee to accept IASI as a database operation. An2 In so doing, he did something else "recognized sport organizarion." Chiasson comments that too. ariginaliy, SIRC's budget was entirely provided by tax- the now exceilent relationship between the IGC and iASi payers through Spor! Canada. As the database's revenue grew bodes well lor international sport information in the fsture. over the yeass, SIWC was increasingly able to seif-fund dwei- opment activities. By now, Spori Canada's contribution rep- In Iight of a recommeadatior, in Unesco's 1938 international resents a smaii portion of rhe annual budget in return for charter of physical education aad spoz, an Intema5onal Con- specified services. Chiasson not only realized his gml cf cre- sultation of Experts on Xesearch in Physical Education and sting the world's spoz datajase, he also rumed it into a com S~QI?in 1979 specriicaiIy urged tiie creation of a central data rnercial sarccess, demonstrating thzt inE~matior,-when done bank for sport science and physical education to include sci- right-indeed has ma1 value. Canadian taxpayers nay no: entific as well as nonscierrtific information. In 1984, IASI's realize :he relief they aarz enjoying became of Chiasson! Executive Committee designated SIRC as "the core in the be- ginning stages of building this intemarional database systen,', Oh, one =ore thing. Quite a few of SlK's rwenty-odd ex- pioyees have been workmg at SIXC for more than fifteen Through his persistence and patience, Chiasson had bnik rela- years. That wosldn.; be a reflection of Cbiasson's inspiring tionships with sports officials from an over the worid and had ways, now, would it? c3 We craft it into something useful. Of cuz-se, you could gal-~erregdatory informaiion on your electronic newsletters keep you idorned of cha~gesbefore om.. . . and spend hcxs poring over website after website. &ey take effect. A7d rwe ca~even plat your rLarLualsad data Instead, R&karL does the hur,ting a~dgatherizg for ym. online for easy updahg, ccmparisons, a~ddiskibution. So We provide extensive coverage of the most curre~.t state, you'l have every";hing in one instantly accessible, contimously federal, and i~ternationalreplations available - then current fornat. Effortlessly. Coni~ctRegscan at 1-800-734-7226 package it so yo:^ can instantly find wht yom company ex?. 14'15 or www.regscaR.com, or e-mail [email protected] needs to stay in co~pliance.E-nails, summaries, and and find out how useful we can be. Scan. RegScan 'is a trademark ofRegscan, Inc. @ZOO0 Regscan, Inc. ;%&ins- the Mp;..e I found the BuyerWeb job posting on an §LA listsenr, was intrigued by the job description (see sidebar), and interviewed for the job. At the very feast I wmid learn about the type of work avarlabk for Iibrarians is the W y &&gx~und Interne:. arena. At the intemie-a, one Working for an I worked for Ma~erCoMnsPuslishers of the first quesrions I asked was Why in Sew York as Director of the hbrarians?" Mow did they know to lnternet Startup Information Center/Archives for interview librarians to research and eieven years. For most of that time 1 organize infornation? That concept Have you ever wondered what it's like thrived, having a great deal sf freedom doesn't occur to web company to work for an Internet startup and Iov:ng my work, building a fully executives. The reason mas simple company? Have you ever visited a web functional information center from the eno:>gh: the technical person site and wondered who was responsillle ground up. I developed a widely used interviewing me knew about our skills for its content, organization, and intranet site and handied arc$ives, because ,ootz * 9is .garents are arrangement? maybe you've even records management, and lobby librarians: The interview went we;:, considered changing career paths from exhibitions. I had taken on a to:, and but I was far from convinced that it traditional special librarian to "Internet I was pretty burned out after eieven was a smart idea to leave my solid. librarian," which I am definizg for this years; I needed a change. It also didn't secxse osilion at MarperCollins to article as a librarian who edits, help thar ny saiary had reached t2e work for 2 company whjch had few categorizes, and organizes web maximum the co=pany was willing benefits and crowded office space an2 content. That career change is predseiy to pay for that position-i know, which zight not exist in twelve what I experienced when I accepted the because I asked. months (on$ ene olit of every ten position of Director of Content start-ups survives five years). Development for BuyerWeb, Inc. Whiie working on the information (www.buyemeb.conj a technology center intranet site, I starred tkinking r.. i he position was unique In that it was company w-Ech acts as an intermediary about workiag for an internet neither a search ergine, nor web between buyers and seiiers on the company. The iibrary Iiterature &rectory organizing and categorizing Internet. This article 3s about about the Internet was (and stiil is] content, nor a web company transitioning from a traditional special primarily concerned with either ~arketinga productfor ii.,forr:a8ion library setting to a very non-traditional critiquing web sites or development professionals. This was an e- librarian role. My goal in writing this of th2 aecessary advanced searching co-amerce company looking for piece 4s to answer the Cwo-part question and evaluative skills required to sort librarians to research and coasrraet a people most commonly ask when 1tell through the maze of available hierarchy of products and services to them I work as a librarian for an information. These articles were be used by merchants and consuners Internet company: "'What's ir like and fascinating, but I wondered why on the web. I.& be building a what exactly do you do?" there was nothing in he literature department which would research about librarians working for web these products and services &nown companies, not just for search as "categories"), determine engi~esand directories, but for e- specifications for each, and create commerce companies, organizing onlize ferns to be used by consumers content and developing hierarchies to specify the Catails ef august 2000 Arguing that rhe emversion of music recordings to MP3 files was not copyright infringement but was instead a transiormatlve use. the defendant in UMG Recordirngs v. MP3.com2 cfained that its free service that offered recorded masic for genres, (2) an andio piayer to piay downloading over the Iaterzet was not MB3 files right from inside Napster in copyright infringement. MP3.coi-kn the event users do not have an external alieged that its service was the layer, and /3] a tracking program that functional equivalent of storing !is allows users to orgacize and keep subscribers' CDs. The roue, how-ever: MPS is a system for digitally encoding trzck of their favorite MP3 libraries for disagreed, holding thzt in actuality, Cqe music so that it may be played back later browsing. A user who wants to defendant was replaying for the on a personal computer. The primary locate a song using Napster can enter subscribers converted versions sf benefits of MP3 are thar it compresses the name of the artist on the recordings it copied w:thout digital audio information to a file size MusicSkare search page and then authorization from the copyright smal enough that it may be sent over download the song from 'he list of Ses hoider. ~MI33.comasserted fair use as the Internet and that the sound quality generated by the software. There has a defense ciaking that it was a is at the compact disc level. Although been litigation over both the _MP3and "transformative space shift" which the MP3 may be used for any Napster ?erhnoiogies. ailowed subscdbers to enjoy the ssonnd information, it tends ", be used recordings without having to rake the primarily for music and specificaiiy In Recording Industry Association of actuai CDs with then, The court focnd sound recordings. The MP3 itself has America v. Diamond Multimedia,' the that the unauihorized copies were both infringing and noninfringing court was asked to enjoin the simply being ret~ans~ittedIn another uses. An example of a legal use is mansfacture of the Xis portable music mediarn which was not a when one purchases a music CD and player, a device about the size of an transformative use. Defendant also then encodes it onto an MP3 file so andiocassette that permits the aser to argued unsuccessfu!iy that this activity that the work may be enjoyed via a download MP3 files and listen to them actually had a positive impact on the computer instead of a CD player, On with headphones. The Rio can store produce:'^ market since a subscribes the other hand, posting on the Internet aborrt an 5our of recorded music or was denied access if they sad no; MP3 files that contain sound 16 hours sf spoken material. The already purchased the CD. recordings without pernission of the Recording Industry Association of copyright holder appears to be America [RIAA) claimed that the At present there are several suits infringement. Record col;.panies are devxe was an infringing digital audio involving Napster. In A@" R~eco~-dsv. concerned about the spread of MP3s recording device and as such it Napst~er,~several recording cor,pacies because i: is a direct threat to their violated eke Copyright Act. According sued Napster for contributory and distribution of sound recordings. Not to the court, the RIAA represents six vicarious copyright inizngement since only can one listen to MP3 files on or so record companies and the artists it provided free online access to the computer, but there are also on their labels; they controi copyrighted music recordings, Mapster separate MP3 players avaiiable. approximately 90 94 sf the Sstrihtion claimed thatits activities were of recorded music in the United States, protected under the Digital Napster is a very successfd company The RIAXs cozcern is music piracy. Millennium Copyright Act becaslse it which makes software that combines Even &ugh digital files are used by acted as an online service provider. chat features and a music player. It has the Rio, its sole output is analog audio Sapster chixed that it was nerely a attracted over nine million users since signal sent to the user via the passive conduit for the exchage cf Hast fall. The software permits mers headphones. No reeordirrgs can be IMPS files and bhar it specificaliy to share their 1WP3 collections with kplicated using the Rio device. crohibits piracy in its service each other and facilitates locating MP3 agreement with users. The court noted files on rhe Internet. Napster does not The court held that although tke Rio chat there appears to be iittle or no host files on its servers but it does utilized digital audio files, it was not enforcement of this req;irement, provide access to music files on others' a digital audio device and therefore however" Denying Xaps;er's motion computers. There are three major was not covered under the Eigitai for s:Ammary jurlgment, the cour? heid components lo Napster: (1) a chat Audio Home Recording Arr of 1992 that Kapster was not a passive conduit program so that nsers can talk with which places resbrictions only on and that it turred a blind eye to the each sther about their favorite rxsic specific tpes of recording devices. real names and addresses sf nsers so information autiook that any user whose service is the University of Southern California (Carlton Douglas Ridenhour], leader terminated may simply reapply under were dropped from the suit when the of Public Enemy, hails the ancthea name. institutions banned practically all uses development of Napster and reiated of the MP3 music-file-sharing software. Many unknown and lesser- More recently the heavy metal band software on its servers. known artists are using this medium NietaSlira and the rap artist Dr. Dre to become known. The controversy have s~ed,claiming that Kapster The rapster Dr. 3re presented a similar promises to continue. v dates the copyright law. An outside list of names to Napster, but he has consriring f~rmhired by Metallca requested that his songs be banned 180 F3d 1072 {Yh Cir. 1999). identified more than 335,000 Xapster from Napster, not that individual users 92 F Supp.2d {S.D.N.Y. 2000). users whose online activities during a be banned. However, this may not be 2000 US. Dist. LEXIS 6243 (N.D. Cal. three Cay period resulted in 116,500 technologically possible, according to 2000). copies of the band's works being Napster officials. posred. The names of nearly 318,000 users were presented to Xapster, and Unless Metaltica or Dr. Dre sues Napsrer blocked these users' access to individual users who challenged being its software. More than 30,000 of these blocked, those users will be reinstated asers soon submitted sworn to Napster. Small record producers are statements that they had been falsely not necessarily troubled by Napster For more information, icentified and should be reinstated. and other technology which permits contact Laura Gasaway Several universities were also them to bypass the major record idle~tifiedas infringers because of the labels. Further, some artists are ([email protected]) namber of MP3 files hosted on their distributing their works directly over servers. Yale, Indiana University, and the web. For example, Chuck D All for just $1,999*- a savings of more than $500 off he MChE Package Plan is the most cost-effective ar,d she redarlist price convenient way to put toge&er a complete chemica Tengineering collection. With just one order, 1 1 For more information on tine AIChE you autoaaticdiy receive more &an 10,000 fully Package Plan, c&l Dolly King at .ndexec pages, containing the year's most impor- 212Ij91-7662. rant news, research breakthroughs," and practical appiications from the chemical engineericg indus- Be sure to ask about the online edi- rrres. tions of our periodicals, and how, The as a Package Plan Subscriber, y~u can save money on printNeb com- binations. * Outside 1Vorth America: $2,299 AIChE inde America Instiwte of Chemicd Engineers 45 @-$&gp wwuv.arc3te.crg AQ~US$ ?@oveanbw IFLA General Conference* The Ethics of Eieetr~nie Internet LYararizn 2068)* Data DownEnk Corporatior. 21 u~~r.pcnalb.coa ht$://wmv.if:a.org/ Information in the 21st Infcrmatioa Today IFZA Century November 6-8, 2G00 The Dialog Corporation cover 4 August 13-18, 2000 bt$://www.r;.eaphis.edc/ Monteiey, CA, USA wwcv.&alog.com ;erusalen, Israel ethics21 Ebsco 9 University of Meriphis G SLYS Spring www.ebsco.ccr~ Bctcber 5-8, 2330 Video Conference Engiiteerlng Information 7 Mexplpnis, TN, GSA Top~cTBA www e:.orp htQ.//www.sla.org/ hctiva :i @ Ghbd 20CO professionai/czlenaar.hrmf vm~v.fac?~va.cc;o h~:/~~~v.slag105~2000.org/Ncvember 9,2333 The Informatmn Age: A-ywhere ir, t5e U.S Informztion Express 13 -www.exp:ess.com Gha!lecges and or Canadai Oppcz?mitres lmagir I September Octoser 16-14, 2G03 AClul Sympoaiun -ml*ltxr.zc~l~ corn Defining aad DxMng Brighton, England, UR on Advzxced GIS the e-Enterprise INSPEC 48 http:// www.~ee.org.ck ht@://~~~~.k?~worid.~~m/CG/ ~~~w.~sers.cs.zrnn.edu/ KMWcrid Xplinger 3 7 s;va/acr~g~sZ090/ September 13-15, 2030 - mkip7bgei.coir. index.htmi Santa Clara, CA, USA IEXIS-XIEXIS cover 3 ACM w~.l~x~s-11exis.com NowmDer 10-I:, 2033 Online World 22603 Washingran, DC, 'JSA Northern light TechnoIogy, IF.^ 2 htt~:// www.ni.seaxb.com www.on~aeworld2COO.com/ ASIS 29@0 Annaai Conference BegSean 41 Onlice Inc. ;Kmv~!edge Inaovaticcs: www.ei?egs.com September 18-20, 2000 ARXA Ceie5ra':ing Qur Heniage, San Diego, CA, USA KoweCom 11 ht',p://wruw.v.arnra.wg/ Designing Our FsIlbre m.rowe.com ARMA Intemzliona: http://ww~~.asis.org/ 8CDL2CBO: European Standard & Poors 47 October 23-26, 20GG Ncve~ber13-16, 2000 vim st~~dar~a~d~oors.c~m Conference on Research ksVegas, NV: USA CXcago, I!linois, 3SA and k&~needTechnology fes Digital Libraries ALIA 2QW http://www.br.pC/org/ http:/~~vw.alia.org.au/ Viest Group cover 2 agenda/ecdl200C Online Information 260Cli -www.~i~est~rcup.coa. conferences/k0.3G.htd Eibiiotecz Nacional teamed Inbr~aPion ALIA Se.~terr,ber18-20, 2000 Eecenhr 5-7, 2000 October 24-26, 2000 Lisbcn, IJartngal London, England, EM Canberra, Ai~straiia *&nferer,ces at which SLA sill be exhibit@ information autBau& Member LStandard & Poor's Specid Libraries Association President's Circle GET INSTANT ACCESS TO THE COMPLETE BUSINESS, FINANCIAL AND INVESTMENT INFORMATION YOU NEED WSP... 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