Winter Service District/Team Handbook 2010-11 Appendix 1 Shepway Local Winter Service Plan KENT HIGHWAY SERVICES SHEPWAY LOCAL WINTER SERVICE PLAN FOR 2010/11 1 Winter Service District/Team Handbook 2010-11 1. KHS policy statement and plan This will be the document approved by Environment Highways and Waste policy Overview Committee. Refer to KHS Net 2. Winter service procedure During normal working hours the team leader will deal with all winter service matters, including managing local action in snow/ice emergencies. The Duty Officer (DO) will assume control out of hours. Team Leader (TL) will also ensure that adequate support is provided to DO out of hours in emergency situations and that a suitable handover briefing takes place at the start and end of the normal working day. 2.1 The Duty Officer will commence duty at 17.00 hours on Friday until 09.00 the following Friday and will be responsible for all the actions below. The DO may be required to become involved before 17:00 hrs to enable proper hand over of information. This will be dependant on the severity of the conditions. Assistance will be given but the ultimate responsibility will be with the DO. 2.2 Immediately after 1400 hours daily the weather forecast/information will be available. (Update forecasts may be available at 21.30 hours each day, or when issued.) 2.3 Instructing and recording actions – Any initial standard actions will be passed to Ringway by the WDO. For normal in hours (09:00-17:00) The District team will record add hoc actions taken on the Winter Service action sheet (attached as Appendix 2). This will instruct Ringway of the action that is needed. Provide as much detail as possible on the form. This is then sent by email to Ringway in advance of the work. Out of hours (17:00 -09:00) and in the event that additional actions are needed also use the winter Service action Sheet, recording as much information as possible and pass this information by phone to the Ringway Duty Supervisor. If, in the opinion of the duty officer, or on a site check, different action is taken to that recommended by the Winter Duty Officer (WDO), please inform the WDO. Ringway will be informed directly of the main action. Duty Officer will decide and instruct on any other action needed. The winter service action sheet should also be copied by email to the relevant Priority Response Officer, Team Leader and Community Delivery Manager. The PRO will ensure that a WAMS order is raised as soon as practicable. The PRO will save the form in the designated folder on the KHS IT system. 2.4 At weekends/bank holidays the winter forecast/action will be sent out at 14.00 hours or soon thereafter. In the event that a forecast is not received the DO will phone the KCC forecast to receive forecast and instructions. 2.5 If there are any changes, i.e. rain, contact the Ringway Winter Duty Supervisor as soon as possible to cancel/ amend the instruction and inform the WDO 2 Winter Service District/Team Handbook 2010-11 2.5 A snow/ice emergency can only be declared by a Community Delivery Manager (CDM). In the event of a snow/ice emergency being declared by the CDM, strategic action should considered, i.e. opening an Emergency Room and calling in other staff etc. 2.6 In a declared snow emergency the priorities are primary routes, secondary routes, recorded snow clearance priorities and finally anything reported by the public etc. All public reports are to be logged on the agreed spreadsheet (Appendix 3) This will usually be completed by the community liaison team who will also ensure that these enquiries are entered into the WAMS system and followed up accordingly. Useful Phone numbers/sites Other Name Telephone number KCC contact centre 08458 247 800 Useful live CCT for Folkestone area This website can be used to view the trunk road network and obtain an idea of the extent of snowfall within the area, or track predicted snowfall movement across the County. www.trafficengland.com This is a Highways Agency website. Click on: Motorway Traffic Flow Motorway: M20 Junction: J11 to J12 Traffic information, Select: Traffic Camera and Adverse Weather 3. Staff Rotas Personnel Roles Duty Officer (DO), is the Duty Officer who assumes responsibility for winter service out of hours and is usually the same DO that would deal with all out of hours calls. Winter Duty Officer (WDO) is the KHS officer who receives weather forecasts and decides the appropriate salting actions. Ringway Winter Duty Supervisor ( RWDS) is the Ringway officer who arranges the Ringway out of hours WS actions Community Delivery Manager (CDM) will declare a snow/ice emergency when appropriate Team Leaders will co-ordinate action during normal office hours in conjunction with the WDO and where necessary the relevant CDM 3 Winter Service District/Team Handbook 2010-11 4.1 Shepway Duty Officer Rota SHEPWAY HIGHWAYS UNIT KENT COUNTY COUNCIL DUTY OFFICER CALL-OUT ROTA WINTER SERVICE AND HIGHWAYS MAINTENANCE FOR SHEPWAY MAIN CALL OUT NUMBER Duty From 1700 hours To 0900 hours Officer Friday 10 September 2010 Friday 17 September 2010 Friday 17 September 2010 Friday 24 September 2010 Friday 24 September 2010 Friday 1 October 2010 Friday 1 October 2010 Friday 8 October 2010 Friday 8 October 2010 Friday 15 October 2010 Friday 15 October 2010 Friday 22 October 2010 Friday 22 October 2010 Friday 29 October 2010 Friday 29 Oct 2010 Friday 5 November 2010 Friday 5 November 2010 Friday 12 November 2010 Friday 12 November 2010 Friday 19 November 2010 Friday 19 November 2010 Friday 26 November 2010 Friday 26 November 2010 Friday 3 December 2010 Friday 3 December 2010 Friday 10 December 2010 Friday 10 December 2010 Friday 17 December 2010 Friday 17 December 2010 Friday 24 December 2010 Friday 24 December 2010 Friday 31 December 2010 Friday 31 December 2010 Friday 7 January 2010 Friday 7 January 2010 Friday 14 January 2010 Friday 14 January 2010 Friday 21 January 2010 Friday 21 January 2010 Friday 28 January 2010 Friday 28 January 2010 Friday 4 February 2010 Friday 4 February 2010 Friday 11 February 2010 Friday 11 February 2010 Friday 18 February 2010 Friday 18 February 2010 Friday 25 February2010 Friday 25 February 2010 Friday 4 March 2010 Friday 4 March 2010 Friday 11 March 2010 4.2 Winter Duty Officer Rota 4.3 Ringway Winter Duty Officer Rota F5. Farmer Snow Plough Areas To be added 5.1 Contact Details 4 Winter Service District/Team Handbook 2010-11 6. Obstructions on salting routes 6.1 Location of Traffic calming features on Winter Service Routes Road Name/Number Area Feature A20/m20 Interchange Cheriton Kerb build out Cheriton Road Cheriton Bus stop build out Church Road Cheriton Build out Horn Street Cheriton Build out Risborough Lane Cheriton Build out Shaftesbury Avenue Cheriton Ramps Somerset Road Cheriton Ramps South Road Cheriton Build out Stanley Road Cheriton Ramps Surrenden Road Cheriton Ramps Bradstone Avenue/ Black Bull Folkestone Kerb build out Road Brockman Road Folkestone Kerb build out Castle Hill Avenue Folkestone Zebra crossing Cheriton Road Folkestone Kerb build out Cheriton Road (A2034) Folkestone Zebra crossing Claremont Road Folkestone Kerb build out Connought Road Folkestone Kerb build out Coolinge Road Folkestone Kerb build out/ Table Top Ramp Denmark Street Folkestone Speed Humps Ethelburt Road/ Marshall Street Folkestone Kerb build out Folkestone Central Station Folkestone Pedestrian Crossing Foresters Way Folkestone Ker Build out with Grace Hill Guildhall Street north Folkestone Pedestrian Crossing/build out Horn Street Folkestone Kerb build out Park Farm Road Folkestone Speed Ramps / Tabletop Ramp Radnor Park Avenue Folkestone Kerb build out Shartbury Avenue Folkestone Kerb build out Tontine Street Folkestone Footway extension Tram Road Folkestone Kerb build out Victoria Grove Folkestone Kerb build out Dymchurch (A259 Dymchurch Pelican Crossing Hawkinge Bypass Hawkinge Toucan crossing High Street Hythe Ramps Station Road Lyminge Zebra crossing 6.2 Location of traffic calming features on non pre salted routes 5 Winter Service District/Team Handbook 2010-11 7.1 Emergency Services Locations Parish Road Name Fire Stations Lydd Queens Road Fire and Rescue Dymchurch Mill road Fire and Rescue Folkestone Park Farm Way Fire Brigade Hythe Wakefiled Way Fire and Rescue New Romney Church Road Fire and Rescue Ambulance Stations Folkestone Church Road Lydd Kitewell Lane 7.2 7.2 Pedestrian Areas footways Pedestrian areas and town centre footways will be prioritised during a snow emergency or when pre salting is required. Shepway SD will be called upon to assist when a snow emergency is called. Footway routes are to be cleared to the width of the footway or to 2.0m wide. Snow piles not to be left in access points to shops or at pedestrian crossing points. Salt/sand mix is to be spread thin and evenly across the cleared area. For Footway Priority Plans See appendix 7200 7.4 Shepway District Schools – Footway clearing list. Area School Location Existing carriageway salting route Folkestone South Kent Colledge Tec Shorncliffe Road Primary The Harvey Gram School Cheriton Road Primary for boys Folkestone Academy Lucy Avenue Secondary Harvey Grammar Cheriton Road Mundella Primary Walton Road George Spurgeon primary Sidney Street Christchurch Primary Brockman Road St Mary’s Primary Warren Road/ Foreland Avenue St Peter’s Primary The Durlocks St Eansythes Primary Church Street Cheriton St Martins Primary Horn Street Primary Cheriton primary Church Road All Souls Primary Stanley Road Harecourt Primary Biggins Wood Morehall Primary Chart Road