AZSA Quality 2020/21 Initiatives for Enhancing Audit Quality
October 2020 home.kpmg/jp/azsa AZSA Quality Overview
Overview of Initiatives for Enhancing AZSA’s Audit Quality
Message from Our CEO P. 2
Responsiveness to change With a global pandemic, developments in digital society and reforms in the way corporate information is disclosed, our society is changing at an unprecedented speed and becoming more complex. KPMG AZSA will continue to fulfil our unchanging mission as an audit firm, while we Expectations of market participants respond to these kinds of changes in a timely Auditing is an infrastructure that supports and flexible manner. the capital markets, and audit firms have a responsibility to respond to the expectations of market participants. KPMG AZSA continuously Responsiveness to change: pursues audit quality in order to respond to Topics Environmental changes 1 such expectations and to be the Clear Choice 02 KPMG AZSA’s initiatives for for our people, clients and the2 public. Review Boards addressing COVID-19
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CEO x Public Interest Oversight Responsiveness to change: Topics Committee Online Dialogue Topics Technological innovations 01 Evaluation of initiatives for 03 Digital audit platforms enhancing audit quality by supporting audits in the New the Public Interest Normal era Oversight Committee P. 14
P. 4 Responsiveness to change: Topics Legal amendments 04 Addressing the mandatory application of Key Audit Matters (KAM) P. 20
© 2021 KPMG AZSA LLC, a limited liability audit corporation incorporated under the Japanese Certified Public Accountants Law and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. AZSA Quality 2020/21 Initiatives for Enhancing Audit Quality
Message from the Deputy Managing Partner (Head of Quality Assurance) P. 24
Our Initiatives for Audit Quality Viewed from AQI P. 26
Structure and Initiatives Supporting Audit Quality Audit firms have the responsibility to protect a sound market economy through audits. KPMG AZSA has established a system and is undertaking initiatives for realizing high-quality audits that ensure that no matters arise that may surprise the market.
KPMG AZSA’s audit quality is founded on shared 1
Organizational Review basic principles, an open corporate culture, a strong 2 Boards governance structure and the firm’s four defense lines P. 28 3 I. Foundation (Organizational Quality Control System). 4
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1 2 Review KPMG AZSA’s initiatives aimed at maintaining Boards 2 Review System of and enhancing audit quality are based on our Boards 3 P. 42 3 Quality Control organizational quality control structure of the four 4 II. 4 defense lines
At KPMG AZSA, we have prepared an environment in Human Resource which our people can acquire professional knowledge 1
2 Review and skills for providing high-quality services, based on Boards P. 6 8 III. Development an understanding that the basis of audit quality is the 3 quality of our people. 4
KPMG AZSA provides services with value through KPMG Network utilizing the KPMG global network with offices in IV. approximately 150 countries nationwide and its broad P. 78 industry knowledge.
Corporate Overview P. 8 5
Compliance with the Audit Firm Governance Code P. 9 0
© 2021 KPMG AZSA LLC, a limited liability audit corporation incorporated under the Japanese Certified Public Accountants Law and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. 1 Message Message from Our CEO
Addressing the New Normal era Proactively addressing future risks Fostering true professional As the COVID-19 pandemic There are concerns that restrictions The foundation for improving audit continued to spread across the on corporate activities due to COVID- services, providing high value-added world, Japan faced the challenge of 19 as well as the impact of the services and continuously responding approaching a full-scale peak season recent rapidly deteriorating US-China to the expectations of society, is our for closing audits ahead of the rest of relationship may lead to people. While remote working is now the world. further lack of transparency in becoming the norm, the fact remains corporate performance. Therefore, that ultimately, the trust between Despite this situation, we were able in addition to the reliability of financial people and between organizations is to complete year-end audits without information, the importance of non- most important. any major confusion, thanks to the financial information is expected to understanding and cooperation of We will continue to foster true grow significantly. our audit clients, for which we are professionals who are worthy of deeply grateful. With the disclosure of Key Audit trust through maintaining a high Matters (KAM) becoming obligatory, standard of ethics and integrity, We expect the impact of COVID-19 to having an accurate understanding of and who can think and make continue for some time, and foresee key matters based on more in-depth judgements for themselves as the entering a “New Normal era” in which conversations with the management specialists that they are. KPMG we co-exist with the virus. and relevant parties of audit clients, AZSA aims to become a firm that At KPMG AZSA we will continue to and discussing any risks that may can respond to your expectations work on reducing infection risks, and arise at an appropriate timing, based on a flat and open corporate cooperate as citizens on bringing will be increasingly important. culture that encourages the the pandemic to an end. At the As a firm that is worthy of public acceptance of diversity. same time, we consider protecting trust, we will proactively address the health and safety of our people such issues while focusing on and our clients as a top priority at To be the Clear Choice – future risks in a drastically changing now and in the future all times. With this in mind, KPMG economic environment. AZSA is committed as before to In accordance with the Certified dependably and effectively fulfilling Promoting digital audits Public Accountants Act, CPAs the responsibility of protecting a The ongoing pandemic has brought are obligated to continuously sound market economy through rigorous restrictions on direct complete training programs and audits entrusted to us by encounters between people, which acquire required credits. Recently, the public. have led to limitations on the physical it became evident that some of our handling of certain tasks both for firm’s partners and professionals The pursuit of audit quality is internal control within companies and were involved in inappropriate our top priority for our audits. Therefore, an effective conduct relating to the completion management utilizing data analysis of e-Learning programs within the Maintaining and improving audit and a digitalized progressive audit firm, and consequently did not satisfy quality is our top priority as we is more important than ever before. credit requirements. We sincerely continue to commit ourselves to Our firm will work as one with other apologize for the inconvenience and audit services in order to fulfill this KPMG group entities in addressing concerns caused to our clients and all responsibility entrusted to us by the innovations in the digital field from relevant parties in this regard. public, and thereby gain the implicit all angles. We unreservedly acknowledge trust of all concerned. In particular, we will utilize our new that such conduct lacked the As always, we are committed to audit platform “KPMG Clara” and ethics required of professional realizing effective audits that ensure provide value-added insights in order accountants, and furthermore that that no matters arise that may to promote the digital transformation insufficiencies in the functioning surprise the market. (DX) of audits. of our internal control system
© 2021 KPMG AZSA LLC, a limited liability audit corporation incorporated under the Japanese Certified Public Accountants Law and a member firm of the KPMG global organization of independent 2 member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. AZSA Quality 2020/21 Initiatives for Enhancing Audit Quality
led to this incident. We will take initiatives to prevent a recurrence of such conduct by strengthening our internal control system while thoroughly implementing compliance education. At KPMG AZSA, our Vision is to be the “Clear Choice”, trusted by all stakeholders, now and in the future, through the provision of first-rate services. We have reaffirmed that such trust is gained based on the integrity of each and every one of our members, and all of our partners and employees will practice self-discipline while working to regain this trust. In addition, COVID-19 has presented us with challenging issues. We are committed to responding to the expectations of all those who place their trust in us by transforming ourselves in line with the drastic changes occurring in our environment, and continuously fulfilling our unchanging mission. We have published this brochure for the purpose of introducing KPMG AZSA’s recent initiatives, organizational foundation and quality control system for enhancing audit quality, and the development of talent supporting these aspects of our firm. I hope this will help you gain a clearer understanding of KPMG AZSA’s initiatives for enhancing audit quality.
KPMG AZSA LLC CEO Hiroyuki Takanami
© 2021 KPMG AZSA LLC, a limited liability audit corporation incorporated under the Japanese Certified Public Accountants Law and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. 3 Topics 01
CEO×Public Interest Oversight Committee Members Online Dialogue Evaluation of initiatives for enhancing audit quality by the Public Interest Oversight Committee
An audit firm is said to be a watchdog for the capital markets. In recent years, audits are not only expected to provide assurance of financial statements, which is the essence of an audit, but also identify any window-dressing and fraud. This has resulted in a trend of expanding scope of audits. How are audit firms securing and improving audit quality against the backdrop of continuously expanding expectations of audits? Members of the Public Interest Oversight Committee evaluated the initiatives of KPMG AZSA from an objective viewpoint.
Communicating our purpose Uehara: One reason why audit firms of audit firms, and help gain the as an audit firm seem like distant entities to general understanding of the public. investors is that corporations select Takanami: Audit firms have a Ishida: The reason the independence or dismiss auditors, and investors are special organizational form, and of an audit firm is ensured also lies in unable to select auditors themselves. we are often told that it is difficult its organizational form. to understand the work of auditing However, this is precisely why the For an organization like KPMG AZSA when looking at it from the outside. social responsibility of audit firms is with over 600 partners, even in the How do we appear to all of you, with important, and individual auditors are event that someone hypothetically your diverse backgrounds? Please expected to keep this in mind when tries to prioritize the interests of a share your frank thoughts. going about their daily tasks. specific client, many other partners Urano: Audits are essential for society Sakata: Although audit firms serve whose personal economic interests as a part of the capital markets the public interest, they are not might be threatened would certainly infrastructure. However, usually we selected by investors, and they not permit this kind of misconduct. are not particularly conscious of them. receive fees from the companies that In other words, independence is they audit and work for companies We just have a vague impression of ensured not only thanks to the ethics that are clients. I have always felt them, where the only connection of individual accountants, but also on some doubt regarding this point. with audits is an indirect one through the basis of economic rationality. I the stock market, and unless there However, in getting to know the think it is important to make this fact are issues that arise, we don’t really actual conditions of KPMG AZSA more widely known among those notice their existence. as a Public Oversight Committee who may have doubts regarding the member, I have come to understand independence of audit firms. In order to reduce this dissociation, that such institutional contradictions it’s important that you make an have been overcome through effort to consciously communicate the pride, ethics and professional Audit quality is being information to the outside world on a skepticism held by auditors. questioned precisely because regular basis, more so now than ever of the current environment before. What is auditing? What are At the same time, an organizational the responsibilities that audit firms structure has been established to Uehara: The “corona shock” is having fulfill? I feel that it would be useful confirm the independence of auditors an enormous impact on corporate to increase the opportunities for from clients. As Urano-san has performance across all industries, explaining such points in a way that is stated, broadly communicating these more so even than the so-called easy for everyone to understand. facts will further clarify the purpose “Lehman shock” that caused the global financial crisis.
© 2021 KPMG AZSA LLC, a limited liability audit corporation incorporated under the Japanese Certified Public Accountants Law and a member firm of the KPMG global organization of independent 4 member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. AZSA Quality 2020/21 Initiatives for Enhancing Audit Quality
It is a completely unprecedented is that such trust is not based on need to have a core principle as situation, and the market is also a system of accumulating points. to what the corporation’s social focusing on how audit firms will Trust is not gradually acquired, but responsibility is. Otherwise, there are assure the appropriateness of granted from the outset as a major sure to be inconsistencies in areas financial information. premise for an audit firm’s existence. ranging from product development to Takanami: 2020 will be a year in Conversely, this trust is immediately customer service. which audit quality will be more lost when a problem occurs and Conversely, as long as the organization strictly scrutinized than ever. is hard to win back. It is precisely remains true to this core principle, it because we are in a challenging Due to the impact of the “corona can proceed without hesitation by economic environment that we are making sure that the non-negotiable shock” there are concerns regarding being asked to face again the issue of the business continuity of companies points are adhered to and not getting the essential nature of the assurance caught up in the details. as a result of unexpected risks provided by audits. surfacing, and we cannot dismiss This is also true for audit firms. I such signs. Sakata: While I am sure that all audit believe firms continued to carry out firms are working hard on initiatives Trust in the capital markets is a top their work conscientiously even during to improve audit quality, those efforts the COVID-19 pandemic because priority for KPMG AZSA, and we will ultimately be evaluated based on have come up with “conducting they had a common understanding whether or not a critical audit problem within the organization as to what audits that do not lead to significant has occurred. deficiencies that may surprise audit quality is, and how it should be the market” as the basic principle Having been able to survive the pursued. And I value this highly. underpinning the audit quality year ended March 2020 in the Sakata: I also think that efficiency is necessary to achieve this priority. I midst of the COVID-19 pandemic an important quality. KPMG AZSA think we are at a time where the true without any major issues is, I think, a has been putting a lot of work into value of this approach will be tested. testament to having clearly defined the digitalization of audits, but I feel audit quality and having conducted Ishida: The job of an audit firm is to it is important to promote this to consistent management based on a still greater extent and work on provide assurance. Such assurance that definition. services are only possible on the improving productivity. basis of trust, and if this trust is lost, Uehara: I have been a part of the Ishida: I agree. The expanding scope the audit firm itself will not be able to financial industry for a long time and of audits and increasing difficulties function. What we must not forget have observed many corporations, in carrying them out in recent years and I believe that all organizations
Outside Committee Members (In alphabetical order)
Koji Ishida Haruya Uehara Mitsudo Urano Masahiro Sakata Former Councilor, Policy Senior Advisor, Mitsubishi UFJ Former Representative Director Attorney-at-Law, Advisor, Committee, Bank of Japan Trust & Banking Corporation and President, Nichirei Corp. Anderson Mori & Tomotsune LPC, Former Director-General, Cabinet Legislation Bureau
© 2021 KPMG AZSA LLC, a limited liability audit corporation incorporated under the Japanese Certified Public Accountants Law and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. 5 Topics Evaluation of initiatives for enhancing audit quality 01 by the Public Interest Oversight Comm
have also led to a rise in audit costs, and I am sure many firms are feeling the burden of this trend. I think that clients will tend to opt for audit firms that implement initiatives for improving efficiency, for example by increasing audit accuracy and reducing man-hours, and can share the fruits of these initiatives with their clients. At a time when companies are facing a major transition in work style, I hope they continue digital investments with an eye on the future.
Linking diversity to the opportunity to get a feel of the sure to contribute to strengthening value creation atmosphere at your firm’s working an organization. sites. I felt that a culture of mutual Ishida: However, there remains an Takanami: It is said that an respect is rooted there, in which organization follows a strategy, while issue from the viewpoint of inclusion opinions are exchanged freely and and diversity. at the same time, it is also said that openly throughout the firm. a strategy follows an organization. The current situation in which In either case, companies cannot This is true not only within the firm there is not a single female Senior expect to differentiate from but also for relationships with clients, Executive Board member suggests competitors without their own and I think this is due to your corporate the need for a drastic change in organizational capabilities, and a culture of being a good listener. performance evaluation and job corporate culture as this foundation. Uehara: I think the origins of the assignment standards. At KPMG AZSA, we recognize that firm also affect this. Through Takanami: While we have been audit quality significantly depends the numerous organizational implementing initiatives to promote on the conduct of each individual restructurings that the firm has the success of women, it is true that comprising the organization, so we undergone, I think a culture of we have not been able to produce have adopted a set of values to guide listening to and incorporating results in terms of appointing our conduct including Integrity – We opinions from members with women executives, and we take do what is right, Excellence – We different views and backgrounds this issue seriously. In order to stay never stop learning and improving, and was formed. And this has led to relevant in an era where uncertainties Courage – We think and act boldly. the attitude of listening to the only keep increasing, the ability to opinions of third parties including our I myself talk about our values at respond to changes in a speedy and committee, and reflecting them in flexible manner as an organization every opportunity. At the same time, your firm’s governance. I am constantly aware of the issue of is essential. Diverse characteristics whether our values have really been Sakata: A friendly work environment such as gender, age and nationality disseminated to every corner of where employees can freely express are of course important, but the organization. This is because it their views is extremely important what is more important is having can be hard to see from the inside. for employees to maintain high multifaceted, unique viewpoints, motivation. This in turn leads to the creating an environment in which Please give an objective evaluation of delivery of outstanding and high- anybody can freely express their our firm’s corporate culture. quality services. opinions, and seeking to make the most of these as an organization. Urano: In addition to having A culture of diversity in which discussions with your firm’s different opinions are respected, is executives, we have had on occasion
© 2021 KPMG AZSA LLC, a limited liability audit corporation incorporated under the Japanese Certified Public Accountants Law and a member firm of the KPMG global organization of independent 6 member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. AZSA Quality 2020/21 Initiatives for Enhancing Audit Quality
We are committed to paving the way listening and allow one to draw out partner, as long as you are a CPA you for a new era of reform through linking the true issues and hints to solutions are all equals. truly diverse talent to value creation. based on this understanding, are We have absolute confidence that extremely important not only for all of our professionals have an gaining trust within the firm but also awareness of and pride in being The software and hardware winning the trust of clients. supporting quality enhancement a professional, and collaborate Ishida: Within audit teams, we based on mutual respect. We are Takanami: The reason why we value can see that partners from various committed to improving audit our corporate culture is because it backgrounds working together as one quality by approaching it from two is linked directly to our audit quality. team strike a good balance between directions—that of a mechanism, However, it is not enough to simply maintaining a flat relationship and which is visible, and that of our entrust this to the awareness and an appropriate distance. Thanks to corporate culture, which is not visible. ethics of each individual. In addition to this, I feel that the check and support the “software” of a corporate culture, Ishida: I feel that for audits, there is functions based on the four defense a tendency for the audit teams at there needs to be the “hardware” lines operate smoothly. of organizational structure and the front line to be emphasized. In business operations for sustainable Urano: In order for principles to that respect, I think it is necessary improvement to become possible. thoroughly permeate an organization, to further increase cross-checking a continual cascade of educational capabilities by fostering quality The foundation for this is the quality training is essential. control professionals through control structure which we call our Having management led by CEO increasing the relative position of “four defense lines.” Each of the four quality control departments within layers of firm management, quality Takanami-san repeatedly iterate the importance of basic principles and the firm and establishing a career control departments, audit divisions plan accordingly. and audit teams are committed to audit quality results in the principles ensuring audit quality through fulfilling truly resonating with and being put We are in an era in which initiatives their respective responsibilities into practice by employees. for pursuing audit quality should be and building a comprehensive Takanami: Performing an audit based on the collective strength of organizational controls system. requires each individual involved an organization. Our audit teams at the front lines are in the audit being able to assert able to have confidence in our quality that they are right. In that respect, because such an organizational regardless of whether you’re a mechanism and support system have member of the audit team or a been established. Urano: The starting point of everything is indeed at the front line. This is the same for manufacturers, where quality cannot be guaranteed without the backing of the high standards of ethics, expertise and communication skills in the field. And of these, the key factor is communication skills. In this respect, I feel that the ability to be a good listener that KPMG AZSA has rooted in its culture is a strength. The communication skills that enable a deep understanding of others’ views and circumstances through careful
© 2021 KPMG AZSA LLC, a limited liability audit corporation incorporated under the Japanese Certified Public Accountants Law and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. 7 Topics Evaluation of initiatives for enhancing audit quality 01 by the Public Interest Oversight Comm
Confronting the expectations the audited entity as a whole had any Management feeling the pressure to of society issues based on sampling. address challenging issues at a time of high uncertainty are in need of Takanami: For a long time, the audit In addition, big data analysis allows someone with whom they can have industry took the stance that the the detection of frauds that are eye-to-eye discussions. This is where purpose of audits is not to detect hard to predict using the traditional I feel there is potential for audits to fraud but to provide assurance that risk approach. With the right offer a new level of value. there are no material misstatements environment, all data subject to an in financial statements prepared by audit can be analyzed in real time, If impacts on performance and companies. However, due to the contributing to the detection of business issues based on not successive occurrence of fraudulent fraud at an early stage or prevention only past or present but also accounting, the expectations of of fraud. Fraud detection is now future risks can be understood in society extended to the detection undeniably included in the purpose of advance, audits can respond to the of fraud. an audit. expectations not only of management but also of the market. And the scope of audits has Sakata: Even if the responsibility expanded in order to resolve this gap of an audit to provide “assurance” The checking of financial in expectations. does not change, there is now a statements is not the only role demand to explain the process of expected of audit firms. With the adopted in 2008 of the how the checking and assessment Japanese version of the Sarbanes- Uehara: There are many in were performed and from what Oxley Act, the audit of internal management who want to hear the perspective. The implementation of controls was introduced, assessing opinions of third parties regarding KAM (Key Audit Matters) is simply not only financial statements but also their decisions. one opportunity for achieving this, the processes through which they and how we address the new I think it will be reassuring for were created, or in other words, the request of the public to provide management if they are able to effectiveness of internal controls. audit transparency will likely hear the objective opinions of In addition, the techniques and become a part of audit quality trusted partners who have a deep technologies used for audits have demanded in the future. understanding of their business. also evolved. In recent years, it Urano: We can also see changes in I hope you will take initiatives toward has become possible to perform a the expectations that companies building such relationships. comprehensive audit covering all have of audits. Japanese companies items and transactions, rather than Takanami: Some things will never currently face the issue of COVID-19 an audit that only confirmed whether change no matter how much measures in addition to globalization technology evolves, such as and digitalization. maintaining a fair and unbiased
Scope of usiness