DOCSLIB.ORG

A Secondary Analysis of Data from Childline Zimbabwe

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
A Secondary Analysis of Data from Childline Zimbabwe A SECONDARY ANALYSIS OF DATA FROM CHILDLINE ZIMBABWE Understanding Violence Against Children in Zimbabwe Data Series Acknowledgements: This report has been prepared by Nicole Petrowski (consultant) and Dr. Deborah Fry, from the University of Edinburgh as part of the Zimbabwe Childline Study for Improved Monitoring commissioned by UNICEF Zimbabwe. Gratitude goes to the following Childline Zimbabwe staff who provided valuable insights and ideas, contributed their time and effort towards data extraction, and who work with tireless dedication to protect and support the rights of children in Zimbabwe: Ygainnia Hamandawana, Ratidzai Moyo, Mandlenkosi Zikali, Daphne Chinyemba and Maureen Kambarami. Thanks are also extended to the National Director of Childline Zimbabwe, Stella Motsi, for her willingness to be engaged in the process. The work undertaken to prepare this report would not have been possible without the support and input from several key UNICEF Zimbabwe staff: Noriko Izumi, Line Baago Rasmussen and Jeremiah Chinodya. Appreciation is also extended to Mary Catherine Maternowska (UNICEF) who was the vision behind the Childline Analysis and who is leading a global research agenda on violence prevention at the UNICEF Office of Research alongside Alina Potts. Special thanks also goes to Eilidh Moir (University of Edinburgh). Suggested citation: The University of Edinburgh (UoE), Childline Zimbabwe and the United Nations Children’s Fund (UNICEF) Zimbabwe. A Secondary Analysis of Childline Zimbabwe Data. Harare: UNICEF, 2016 This publication is part of the Understanding Violence Against Children in Zimbabwe Series. Children from all parts of society may be exposed to physical, sexual and psychological violence, abuse and exploitation. This is a growing concern due to the negative health and developmental consequences for children and society both at present and in the future. While evidence is relatively limited on the extent of violence and abuse, studies are beginning to suggest that it is a significant problem in Zimbabwe. The Understanding Violence Against Children in Zimbabwe Series aim to contribute to this growing body of evidence to understand better why violence against children is happening and what is driving it. The Series draws data largely from the UNICEF-supported interventions where diverse information is being collected as part of programme monitoring. The Series attempt to give it a closer look at the data and information at hand and dig deeper the issue of violence against children in Zimbabwe. We hope to generate evidence, create deeper understanding of the issue and stimulate discussions – all to better inform programming to address violence against children in Zimbabwe. This paper was produced by the University of Edinburgh for UNICEF Zimbabwe in March 2016. The opinions and statements presented here do not necessarily represent those of UNICEF. For more information please contact Noriko Izumi ([email protected]) or Line Baago Rasmussen ([email protected]). 2 UNDERSTANDING VIOLENCE AGAINST CHILDREN IN ZIMBABWE DATA SERIES 1 KEY FINDINGS • In 2014, Childline received a total of 15,446 reports; • Reports of sexual abuse received by the helpline in half were received by the helpline and the other half 2014 were more common among older age groups came in through one of its 31 drop-in centres located than younger ones, while neglect and physical abuse across the country. became less commonly reported. • Fifty-four per cent of all reports received in 2014 were • Across all age groups of boys, the most commonly about abuse, at a rate of 123.9 reports per 100,000 reported forms of abuse received by the helpline in children; the remaining 46 per cent were reports of 2014 were physical abuse and neglect; reports related “children in need”, at a rate of 106.9 per to sexual abuse against girls increased with age. 100,000 children. • At most drop-in centres in 2014, reports of abuse • Slightly more than one in three (39 per cent) reports about girls were more likely than those about boys. of abuse received in 2014 were about sexual abuse, followed by neglect (25 per cent), physical abuse (22 • There was a 21 per cent increase in the number of per cent), emotional abuse (12 per cent) and bullying reports received by Childline between 2011 and 2014. (2 per cent). • Between 2011 and 2014, there was a 163 per cent • Among all reports of abuse in 2014, around two in increase in reports received by the helpline while there three (70 per cent) were reports about girls compared was a 20 per cent decrease in reports received by to one in three about boys (30 per cent). drop-in centres over this same time period. • Among girls reported to have experienced some form • Reports about sexual abuse received by Childline of abuse in 2014, the majority were reported as having (through both the helpline and drop-in centres) experienced sexual abuse while the largest proportion showed a 100 per cent increase during the four-year of reports received about boys were for reasons period from 2011 to 2014. of neglect. • Reports of abuse received about girls remained • Of all reports of abuse received by the helpline for consistently higher than those received about boys both sexes in 2014, around one in three were reports between 2011 and 2014. about children between the ages of 13 and 15 years. • Childline has seen a 70 and 80 per cent increase in • Fifty-five per cent of abuse reports about girls received the number of reports of physical abuse against boys by the helpline in 2014 were about those aged 13-17 and girls, respectively, between 2011 and 2014; there years compared to 36 per cent of abuse reports made has also been a 109 per cent increase in the number about boys for this age group. of reports of sexual abuse against girls during this time period. UNDERSTANDING VIOLENCE AGAINST CHILDREN IN ZIMBABWE DATA SERIES 1 3 © UNICEF/2013/Tsvangirayi Mukwazhi CONTENTS Acknowledgments 2 Background 6 Objectives 7 Methodology 8 Findings 11 Annex 20 UNDERSTANDING VIOLENCE AGAINST CHILDREN IN ZIMBABWE DATA SERIES 1 5 BACKGROUND Childline Zimbabwe is a child focused, not-for-profit Other services include: community-based organization (CBO), founded in 1997 by Soroptimist International of Zimbabwe, an • Follow-up home visits by social workers or community International Women’s Service organization with volunteer counsellors in their local districts for members in 115 countries. Childline provides therapeutic reports of child abuse or neglect received through and educational services to all children in the country the helpline or postal service. This service is provided under the age of 18.1 The overall aim of Childline is to in partnership with the Government’s Department listen, comfort and protect children in need. The mission of Child Welfare and Protection and police officers of Childline is: in the Victim Friendly Unit. The social workers and community volunteer counsellors often provide • To respond to all children in distress, to counsel, ongoing counselling and support to children and/or comfort and protect all children in Zimbabwe; and their families to ensure the safety, appropriate care and healthy development of children; and • To promote, foster and encourage the protection and care of all children in Zimbabwe. • Advocacy activities at both local and national levels to promote the prevention of child abuse, exploitation The main service provided by Childline is free and and neglect and raise awareness of children’s rights. confidential counselling, accessed by children directly Childline works with the media, private-sector partners or by members of the community with concerns about and various government ministries and also provides children via three methods: trainings on a regular basis to promote children’s rights and the safeguarding of children across the country. • A free, confidential 24-hour 116 helpline accessible from all phones (both landlines and mobiles regardless Childline is run by a National Director appointed by a of network) in Zimbabwe, subject to GSM coverage Board of Trustees. The Director is supported by a team in the area. Childline’s two call centres are located of 35 dedicated professionals and over 150 volunteers to in Harare and Bulawayo, and are operated by trained ensure the efficient running of Childline serving the most volunteers providing counselling in three languages: vulnerable children in Zimbabwe. Childline Zimbabwe is English, Shona and Ndebele; an active member of Child Helpline International (CHI), which is a global network of telephone helplines and • Free postal service; and outreach services for children and young people. • Thirty-one community-based drop-in centres located across the country (covering all 10 provinces) operated by qualified social workers and counsellors supported by trained community volunteer counsellors. 1 Although persons under the age of 18 are considered children under Zimbabwean law, Childline will respond to any young person requesting assistance. 6 UNDERSTANDING VIOLENCE AGAINST CHILDREN IN ZIMBABWE DATA SERIES 1 OBJECTIVES The purpose of the present secondary analysis was to 2. What proportion of reports received are related to utilize existing data collected by Childline Zimbabwe violence and abuse versus children in need at national through its 116 helpline and drop-in centres to describe level in 2014? Have these increased or decreased the current situation with regards to the number and over time? nature of reports received by Childline, including the different forms of violence and abuse against children 3. Of those cases about violence and abuse, what and the sex and age of children who are reported to be proportions are related to different categories of victims of violence. Additionally, trends in the number abuse and violence in 2014? (e.g., physical, sexual, and nature of reports received by Childline, the types emotional, neglect and bullying). Has this changed of abuse reported and selected characteristics of child over time? victims will also be described.
Load more

Recommended publications
  • The Voices of Children and Young People
    2003 - 2013 126 MILLION CONTActS REWIND RWD << The Voices of Children and Young People GIVING A VOICE TO CHILDREN AND YOUNG PEOPLE WORLDWIDE The Global Network of Child Helplines 173 Members in 141 Countries - 124 Full Members • Albania Child Rights CA • Indonesia TESA 129 Protection • Algeria Nada • Iran Sedaye Yara • Romania Asociata Telefonul Copilului • Argentina Línea 102 CABA • Iraq Kurdistan Iraqi Child Helpline • Russian NFPCC • Argentina Línea 102 Province BsAs • Ireland ISPCC Childline • Saudi Arabia National Family Safety Programme • Aruba Telefon Pa Hubentud • Israel Natal Hotline • Senegal Centre GINDDI • Australia Kids Help Line • Italy Telefono Azzurro • Serbia SOS Childline • Austria Rat Auf Draht 147 • Japan Childline Support Center Japan (NPO) • Sierra Leone Don Bosco Fambul • Bahrain Bahraini Child Helpline • Jordan 110 for Families and Children • Singapore Tinkle Friend Helpline • Bangladesh Aparajeyo Bangladesh • Kazakhstan Balaga Komek (Union of Crisis • Slovakia LDI • Belgium (KJT) Kinder- en Jongerentelefoon Centres) • Slovenia TOM • Bosnia Herzegovina SOS 1209 • Kenya Childline Kenya • South Africa Childline South Africa • Botswana Childline Botswana • Latvia Children Youth Trust Phone • Spain Telefono ANAR Spain • Brazil Alo 123! • Latvia Hotline 8006008 • Sri Lanka Childline Sri Lanka 1929 (National Child • Brazil Safernet • Lesotho Childline Lesotho Protection Authority) • Brunei Helpline 141 • Lithuania Vaiku Linija • Sri Lanka Lama Sarana (Don Bosco) • Burkina Faso Direction Generale de L’Encadrement • Luxemburg
    [Show full text]
  • Child Helpline International and UNICEF – LEAP Report
    Table of Contents 4 List of Acronyms 62 South Asia & East Asia Pacific 5 Foreword Regional Profile 6 Introduction 64 India 66 The Philippines 68 Viet Nam PART ONE 70 Australia Case Study 10 Context: 72 New Zealand Case Study The Issue and Partners in the Project 14 Project Description 74 Central & Eastern Europe 16 Findings and Observations & CIS Regional Profile 18 Comments from Child Helplines 76 Albania 20 Data from CHI-LEAP Surveys 78 Montenegro 22 Findings from Case Study 80 Serbia Child Helplines 82 Poland Case Study 25 Recommendations 84 United Kingdom Case Study 28 CHI’s Partnership with Industry 86 Middle East & North Africa PART TWO Regional Profile 32 Sub-Saharan Africa 88 Algeria Regional Profile 90 Egypt Case Study 34 Kenya 92 Jordan 36 Madagascar (147) 94 Palestine Case Study 38 Madagascar (Allo Fanantenana) 40 Namibia 96 End Notes 42 Uganda 44 The Americas & The Carribbean Regional Profile 46 Brazil 48 The Dominican Republic 50 El Salvador 52 Guatemala 54 Paraguay 56 Aruba Case Study 58 Canada Case Study 60 United States Case Study List of Acronyms Foreword Used in This Report CHI – Child Helpline International I am pleased and proud to present Child Helpline International’s first report on its LEAP (Leadership in Activating COP – Child Online Protection and Empowering Child Helplines to Protect Children Online) project. This report is the result of a multi stakeholder collaboration that took place in a 12 week period early in 2016, where we at Child Helpline International, many of our CPS – Child Protection System member child helplines, UNICEF, partners and others worked intensely to achieve our objectives.
    [Show full text]
  • Childline Zimbabwe
    CALL FREE OF CHARGE 116 Childline Zimbabwe News June 2010 Issue No.1 4. Mbare Netball Complex, Mbare, Harare DROP-IN-CENTRES 5. Glen View1 Community Centre, Glen View, Harare 1.31 Frank Johnson Avenue, Eastlea, Harare 6. Dzivarasekwa Community Centre, FREEPOST Tel/Fax: +263-4-796741/793715/252000 Dzivarasekwa P O BOX CY1400,CAUSEWAY , Harare Email: [email protected] HARARE 2.34A Samuel Parirenyatwa Street, Btwn 1 st &2 nd Ave, Bulawayo Tel/ Fax 09-880052/888891,09-64427 Email: [email protected] FREEPOST P O BOX 1795 3.MASO Community Centre, Mambo BULAWAYO Rd, Mkoba 12, Gweru Tel 054253488 to reach a greater number of vulnerable FREE PUBLICATION, kind donation by Printworks. children in the quickest time possible. The volunteers conduct initial home visits within From the Director’s desk the communities they are residents within to Childline Zimbabwe started 2010 as we ended verify whether the referral of a child being 2009, with busy schedules of responding to harmed is in fact true. These “community reports of children being abused, training volunteers” strengthen the existing safety nets telephone helpline counsellors, & raising for children by providing assistance to the awareness in the community of our services, established child protection structures in their children’s rights & the law within Zimbabwe to communities. For example, they report cases of protect children from being abused & suffering abuse to the Department of Social Welfare harm. Officer & Victim Friendly Unit Police Officers in their community. They work together with the School Head Teachers, Education Officers, the Health workers, clinics, etc in their communities providing counselling & monitoring the child’s progress to ensure the child is safe from further harm.
    [Show full text]
  • Childline's Counselling Services for Survivors Of
    CHILDLINE’S COUNSELLING SERVICES FOR SURVIVORS OF CHILD SEXUAL ABUSE IN ZIMBABWE: A DESCRIPTIVE STUDY by JULLIET MASAMA Submitted in accordance with the requirements for the degree of MASTER OF ARTS in Psychology at the University of South Africa Supervisor: Mr Khuze G. Skosana August 2014 DECLARATION I declare that Childline’s counselling services for survivors of child sexual abuse in Zimbabwe: A descriptive study is my own work and that all the sources that I have used or quoted have been indicated and acknowledged by means of complete references. 01 AUGUST 2014 ................................................................................ ...................................... SIGNATURE DATE J. MASAMA Student number: 42955963 i DEDICATIONS This research study is dedicated to my husband, Jan Van Ongevalle, and our three children, Bram Tawana, Tine Lana and Yara Tamuda. I also dedicate it to my parents, Austin K. Masama and Esther Masama. Thank you all for being there for me every time I needed you. You have offered me the support, strength and encouragement I needed during the difficult periods of the execution of this study. Jan, you provided me with a shoulder to lean on. ii ACKNOWLEDGEMENTS Without the help, support and encouragement of a number of people, this dissertation would not have been completed. I have gone through difficult times during the course of this study but I remained guided and energised to consider the importance of finishing it. I am very grateful for having accomplished this study, which enlightened me regarding the experiences of children and families affected by child sexual abuse and the types of services which child survivors of sexual abuse need.
    [Show full text]
  • Untold Damage: Children's Accounts of Living
    UNTOLD children’sDAMAGE accounts of living with harmful parental drinking Scottish Health Action on Alcohol Problems (SHAAP) SHAAP was established by the Scottish Medical Royal Colleges and Faculties to raise awareness about alcohol-related harm and to advocate for evidence-based policy measures formulated by public health interests to reduce this harm.A key priority for SHAAP is to highlight the impact of harmful drinking on people other than the drinker and in particular, the impact on children and young people. ChildLine in Scotland ChildLine in Scotland offers a free, 24-hour confidential telephone helpline for any child or young person with any problem.ChildLine provides a counselling service to around 30,000 children and young people every year.The majority of calls are from children between the ages of 11 and 15 years.Volunteer counsellors listen to children and young people and offer support, advice and protection where appropriate. The service aims to give voice to the children and young people who contact ChildLine to talk about the issues that are affecting their lives. In Scotland the service is delivered by Children 1ST on behalf of the NSPCC. Authors Alison Wales, Policy Officer, ChildLine in Scotland Dr Evelyn Gillan*, Project Director, SHAAP with Louise Hill and Fiona Robertson * associate researcher, Centre for Research on Families and Relationships Acknowledgements Professor Kathryn Backett-Milburn, Co-Director, CRFR, provided detailed comment on the final report as did Dr Bruce Ritson, chair of SHAAP.NSPCC’s ChildLine Services and Strategy and Development functions provided support and commented on the final report. Harriet Dugmore, Information Analyst, Children’s Services Information Department, provided extensive support with data extraction and Laura Sheffield, Policy Support, ChildLine in Scotland assisted with data analysis.Thanks also to ChildLine in Scotland volunteers and counselling staff for sharing their experience over many years of supporting children and young people affected by harmful parental drinking.
    [Show full text]
  • What Boys Talk About to Childline (Childline Casenotes)
    What boys talk about to ChildLine “Boys at school strangle, punch and kick me. I feel lonely and angry with the teachers who seem to do nothing and I feel suicidal.” (Boy, aged 15) “I have spent most of my childhood being bullied by people at school. I was physically and mentally abused by the other children. I feel I have no friends and everyone is laughing at me.” (Boy, aged 18) “I have no support. No one listens to me.” (Boy, aged 16) “I'm just so depressed and low, sometimes I just feel really worthless.” (Boy, aged 16) “When boys call it is the absolute last resort. They have tried absolutely everything.” (ChildLine counsellor) “I think they’re surprised that someone’s there and someone is listening to them.” (ChildLine counsellor) Key findings • Between 2002/03 and 2007/08, the annual number of boys counselled by ChildLine more than doubled, rising from 24,823 to 58,311. • Over the past five years, the boy-to-girl ratio of callers has increased, changing from one boy for every four girl callers to one boy for every two girl callers. • Bullying was the single biggest reason for boys calling ChildLine in 2007/08, making up 22 per cent of boys’ calls or 12,568 calls. • Family relationship problems constituted the largest additional reason for boys calling ChildLine. Twenty-two per cent of calls mentioned family relationship problems as a main or additional concern. • In 2007/08, 4,780 boys rang ChildLine to disclose sexual abuse. Of these, 1,803 rang to report that they had been raped.
    [Show full text]
  • Fundraising-How-To-Fund-Your-Child
    fundraising The global network of child helplines How to fund your child helpline www.childhelplineinternational.org www.childhelplineinternational.org Child Helpline International would like to thank our membership for their co-operation with this initiative and their willingness to reflect upon and share the ways in which they raise funds for their child helplines, especially the child helplines in: Argentina, Aruba, Brunei, Cambodia, Canada, Costa Rica, Curaçao, El Salvador, Guinea-Conakry, India, Kenya, Malawi, Nepal, Netherlands, New Zealand (Kidsline, What’s Up, Youthline), Nigeria, Pakistan, Peru, Philippines, Trinidad and Tobago, United Kingdom (Get Connected), United States of America, and Zimbabwe. Contents Introduction 2 1 An overview of the fundraising process 3 2 Organisational structure & responsibility 7 2.1 Chief executive officer and board responsibility 7 2.2 Identify who will be responsible for fundraising 7 2.3 Accountability for funds raised 9 2.4 Assessment internal organisation 9 2.5 Financial resources for fundraising 9 2.6 Summary organisational preconditions for fundraising 10 3 Strategic planning 11 3.1 Review mission statement and goals 11 3.2 Case for support 11 3.3 Assessment of key stakeholders 12 3.4 SWOT analysis 12 4 Identification of potential funding sources 13 4.1 Individuals 14 4.2 Corporate fundraising 14 4.3 Institutional grants and trusts 16 4.4 Governments 17 5. Selection of fundraising methods 18 5.1. Direct Mailings 18 5.2. Collections 19 5.3 Events 19 5.4 Resource donations 21 5.5 New instruments 21 6 Action plan & implementation 22 7 Monitoring, evaluation & adjustment 23 Annex Further information on fundraising resources 25 Introduction Child helplines and other technology based support services now form a unique and essential component of support services to the care and protection of children as well as providing an emergency response to children in crisis.
    [Show full text]
  • Ninth Regional Consultation of Child Helplines in Africa
    Ninth Regional Consultation of Child Helplines in Africa Report Developing Progressive and Sustainable Child Helplines to Protect Children and Young People in Africa 18- 20 September 2017 Victoria Falls, Zimbabwe Supported by and Every child has a voice. We believe that no child should be left unheard. childhelplineinternational.org Contents Executive summary ......................................................................................................................................... 3 Introduction ...................................................................................................................................................... 4 The importance of child helplines ................................................................................................................ 4 How can children contact a child helpline?.................................................................................................. 4 Page | 2 What do child helplines offer? ..................................................................................................................... 4 Child Helpline International .......................................................................................................................... 5 Childline Zimbabwe ..................................................................................................................................... 5 Importance of the Regional Consultation of African child helplines ............................................................ 6 1.
    [Show full text]
  • Download File
    Table of Contents 4 List of Acronyms 62 South Asia & East Asia Pacific 5 Foreword Regional Profile 6 Introduction 64 India 66 The Philippines 68 Viet Nam PART ONE 70 Australia Case Study 10 Context: 72 New Zealand Case Study The Issue and Partners in the Project 14 Project Description 74 Central & Eastern Europe 16 Findings and Observations & CIS Regional Profile 18 Comments from Child Helplines 76 Albania 20 Data from CHI-LEAP Surveys 78 Montenegro 22 Findings from Case Study 80 Serbia Child Helplines 82 Poland Case Study 25 Recommendations 84 United Kingdom Case Study 28 CHI’s Partnership with Industry 86 Middle East & North Africa PART TWO Regional Profile 32 Sub-Saharan Africa 88 Algeria Regional Profile 90 Egypt Case Study 34 Kenya 92 Jordan 36 Madagascar (147) 94 Palestine Case Study 38 Madagascar (Allo Fanantenana) 40 Namibia 96 End Notes 42 Uganda 44 The Americas & The Carribbean Regional Profile 46 Brazil 48 The Dominican Republic 50 El Salvador 52 Guatemala 54 Paraguay 56 Aruba Case Study 58 Canada Case Study 60 United States Case Study List of Acronyms Foreword Used in This Report CHI – Child Helpline International I am pleased and proud to present Child Helpline International’s first report on its LEAP (Leadership in Activating COP – Child Online Protection and Empowering Child Helplines to Protect Children Online) project. This report is the result of a multi stakeholder collaboration that took place in a 12 week period early in 2016, where we at Child Helpline International, many of our CPS – Child Protection System member child helplines, UNICEF, partners and others worked intensely to achieve our objectives.
    [Show full text]
  • Annual Report Childline Gibraltar 2016/2017
    CHILDLINE GIBRALTAR Annual Report 2016 / 2017 Picture Registered Charity No. 170 Contents Message from the Chairperson 3 Our Services 4 Our Achievements 5 Helpline Statistics 6 Appropriate Adult Statistics 8 Education Programme 10 Fundraising 12 Marketing 14 Mission, Vision & Values 16 Our Aims 2017/2018 17 Our Volunteers 18 Donors & Friends of Childline 19 Message from the Chairperson 2 016/17 has been an exciting and productive year for Childline Gibraltar as well as a reflective one. Following our 10th Anniversary celebrations, held in June 2016, it was decided to spend some time realigning our goals and evaluating the services upon which so many young people in Gibraltar have come to depend. These reviews have led to several changes. For example, the way in which we train and make best use of our volunteers and a greater focus on the mental health issues that are now affecting one in three callers to our Helpline. We have also increased our profile through a number of new awareness and fundraising events, highlights of which were the #8008challenge, the Children’s Mental Health Week Awareness competition, and the Major Donors’ Dinner held at The Convent. Our statistics continue to worry us, especially the number of young people contacting us with suicidal thoughts and those who are self-harming. As you read through this report, you will see how important our work is and what a difference we are able to make thanks to your contributions. None of our work would have been possible without the tremendous support of our Trustees, staff and volunteers, and the generosity of our donors.
    [Show full text]
  • Frequently Asked Questions on Child Helplines
    ! Frequently Asked Questions on Child Helplines 1 ! ! Compiled by: Jeroo and Pallavi Contributors: CHILDLINE India Foundation Team Acknowledgment: Sincere thanks to all the Child Helplines around the world who by sharing their model, strategies and best practices, reinforce their commitment towards child protection globally This publication is for private circulation. Any part of this publication may be reproduced or transmitted in any form or by any means with due acknowledgment to the authors and publishers. ©Child Helpline International, 2003. Printed by: Jenaz Printers, Mumbai. 2 ! ! FOREWORD Will a Child Helpline be successful in my country? Would children actually call in? Will it be cost effective? How do we run a 24-hour service? Where can I fund raise to start a Child Helpline? What are the strategies to respond to calls? How does one document calls? These and many other questions, are often on the minds of Governments, organisations or individuals of countries who wish to set up or strengthen a Child Helpline for children in distress. This Frequently Asked Question (FAQ) booklet attempts to answer the whys and hows of a Child Helpline especially in the context of a developing country. This booklet compiled by CHILDLINE India Foundation draws on the experiences of countries like Columbia, Netherlands, Pakistan, Philippines, Slovakia, United Kingdom and Zimbabwe, many of whom had participated at the International Consultation on Child Protection, Pune (India) in 2001 and shared their models and strategies towards child protection. The FAQ is divided in three parts, namely, questions related to conceptual understanding of the Child Helpline, questions related to planning and questions related to implementation of the Child Helpline.
    [Show full text]
  • The Voices of Children and Young People in Africa
    REWIND RWD << 2003 - 2013 The Voices of 126 million contacts Children and Young People in Africa GIVING A VOICE TO CHILDREN AND YOUNG PEOPLE WORLDWIDE The Global Network of Child Helplines: African memberships as of April 2013 Current members in Africa - 30 members in 27 countries Associate members Full childhelpline members: 23 members in 23 countries Associate childhelpline members: 7 members in 5 countries • Childline Botswana Botswana • Association Mauritanienne de la Santé de la • Plan Benin (USHAHIDI) Benin • Direction Generale de L’Encadrement et de la Mère et de l’EnfantAMSME Mauritania • OCPM (L’Office Central de Protection des Protection d L’Enfant et de L’Adolescent • Halley Movement Mauritius Mineurs, de la famille et de la lutte contre la (Ministere de L’Action Sociale et de la Solidarite • Lihna Fala Crianca Mozambique traite des êtres humains) Benin Nationale) Burkina Faso • LifeLine/ChildLine Namibia Namibia • Defense for Children International (DCI) • Bureau International Catholique de l’Enfance • Human Development Intiatives - HDI Nigeria Cameroon Cameroon (BICE) - Cote d’Ivoire Cote d’Ivoire • Centre GINDDI Senegal • War Child UK (Tukinge Watoto) DRC • Enhancing Child Focused Activities - (ECFA) • Don Bosco Fambul Sierra Leone • War Child Holland DRC Ethiopia • Childline South Africa South Africa • Direction de la police Judiciaire (Brigade • Child and Environmental Development Association • Ministry of Education Toll-Free Line des Mœurs) Madagascar (CEDAG) Gambia Swaziland • Child Helpline Tanzania Tanzania • Association
    [Show full text]