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Operational Plan 2019 – 2020

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Operational Plan 2019 – 2020 Revised Delivery Program 2017 – 2021 Operational Plan 2019 – 2020 DRAFT VERSION dated 11 April 2019 Document Control Rev No Date Revision Details Author Reviewer Approver 1 DRAFT for public exhibition Sophie Leadership Leanne Thomson Executive Barnes Group 2 10/04/2019 Adopted by Council 3 11/04/2019 For public exhibition Kim Leadership Council Gardner Executive Group PO Box 492, Bega NSW 2550 P. (02) 6499 2222 F. (02) 6499 2200 E. [email protected] W. begavalley.nsw.gov.au ABN. 26 987 935 332 DX. 4904 Bega Contents Table of Contents Introduction .......................................................................................................................... 6 Framework for Council’s Community Strategic Plan ................................................................ 6 Delivering the Community Strategic Plan ................................................................................. 7 The Role of this Delivery Program and Operational Plan ......................................................... 7 Supporting Plans ....................................................................................................................... 8 Council’s Direction ................................................................................................................. 9 Councillors’ Charter ................................................................................................................... 9 Council’s Direction Statement .................................................................................................. 9 Council Employees’ Commitment ........................................................................................... 10 How to Read This Document ................................................................................................ 11 SECTION ONE: ...................................................................................................................... 12 REVISED DELIVERY PROGRAM ACTIONS 2017 – 2021 ........................................................... 12 Introduction ........................................................................................................................ 13 Outcome 1: Active and Healthy Communities ...................................................................... 14 Outcome 2: Employment and Learning Opportunities .......................................................... 15 Outcome 3: Sustainable Living ............................................................................................. 16 Outcome 4: Liveable Places ................................................................................................. 17 Outcome 5: Connected Communities ................................................................................... 18 HIGHLIGHTS 2019 - 2020 ...................................................................................................... 22 REVISED DELIVERY PROGRAM 2017 – 2021 AND OPERATIONAL PLAN 2019 – 2020 .............. 29 Assets and Operations ......................................................................................................... 30 Council branches in Assets and Operations 30 Council services in Assets and Operations 30 Key Performance Indicators 30 Assets and Operations Coordination ...................................................................................... 31 Leisure and Recreation ............................................................................................................ 33 Parks, Gardens, Sports and Boating Facilities ......................................................................... 34 Swimming Pools and Beach Lifeguards Services ..................................................................... 37 Property and Project Services ................................................................................................. 39 Strategic Asset Services (incorporating Transport) ................................................................. 43 Works Operations ................................................................................................................... 49 Water and Sewer Services ...................................................................................................... 51 Waste Services ........................................................................................................................ 54 Waste Services 55 Community, Environment and Planning .............................................................................. 57 Council branches in Community, Environment and Planning 57 Council service areas in Community, Environment and Planning 57 Key Performance Indicators 57 Community, Environment and Planning Coordination ........................................................... 58 Community, Environment and Planning Coordination 59 Communication and Event Services 60 Certification and Compliance .................................................................................................. 61 Environmental Health & Building Services 62 Community Safety and Compliance Services 64 Biosecurity Services 65 Community Connections ......................................................................................................... 66 Brighter Futures, Ageing and Disability Services 67 Children’s Services 68 Community Engagement 69 Library Services 71 Regional Gallery 72 Planning and Sustainability ..................................................................................................... 73 Environment and Sustainability Services 74 Planning Services (incorporating Development and Support Services) 76 Strategic Planning 77 Business and Governance .................................................................................................... 78 Council branches in Business and Governance 78 Council services in Business and Governance 78 Key Performance Indicators 78 Business and Governance Coordination ................................................................................. 79 Business and Governance Coordination 80 Revenue and Customer Services 81 Economic Strategy and Projects .............................................................................................. 82 Economic Development 83 Learning and Civic Centres 84 Tourism 85 Information Services ............................................................................................................... 86 Information, Communication and Technology 87 Records Management 88 Financial Management ............................................................................................................ 89 Finance Services 90 Procurement and Contracts 91 People and Governance .......................................................................................................... 92 People and Culture 93 General Manager and Mayoral Support 94 Governance and Integrated Planning Reporting 96 Risk Management 98 2019-2020 CAPITAL PROGRAM ............................................................................................ 99 2019-2020 COMMUNITY GRANTS ...................................................................................... 102 SECTION THREE: ................................................................................................................ 103 FINANCING THE REVISED DELIVERY PROGRAM 2017 – 2021 .............................................. 103 2019-2020 Budget Summary .............................................................................................. 104 Financial Estimates 2019 – 2023......................................................................................... 111 FUNDING FOR THE FUTURE Revenue Policy 2019-2020 ...................................................... 113 How we fund what we do – annual budget development framework ................................. 114 Sourcing our funds ................................................................................................................ 114 Spending our funds ............................................................................................................... 114 Key budget items 115 Budget statement ................................................................................................................. 115 Charging philosophy .............................................................................................................. 115 Goods and Services Tax (GST) 115 Statement of Revenue Policy ................................................................................................ 116 Rating model 2018-2019 ....................................................................................................... 117 Rateable land categories 117 Valuations 118 Pension rebates – general rates 118 Interest on overdue general rates and charges 118 Statement of charges ............................................................................................................ 118 Exempt Land 119 Water supply services 121 Sewer services 122 Liquid trade waste 125 Waste management charges 127 On-site sewer management 130 Urban stormwater charge 130 Statement of borrowings ...................................................................................................... 131 DRAFT VERSION dated 11 April 2019 Introduction Framework for Council’s Community Strategic Plan In line with the Integrated Planning and Reporting (IPR) Framework, each NSW Council is required by legislation to prepare a range of plans and integrate
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