APEX 2009 the Twenty-First Annual Awards for Publication Excellence a Competition for Communications Professionals
News Communications Concepts, Inc. 7481 Huntsman Boulevard, #720 Springfield, Virginia 22153-1648 703/643-2200 Fax: 703/643-2329 Web: http://www.apexawards.com E-mail: [email protected]
Announcing the Winners of APEX 2009 The Twenty-first Annual Awards for Publication Excellence A Competition For Communications Professionals
Dear APEX Entrant: Thank you for participating in APEX 2009, the twenty-first annual awards program recognizing excellence in publications work by professional communicators. APEX Awards are based on excellence in graphic design, editorial content and the ability to achieve overall communications excellence. APEX Grand Awards honor the outstanding works in each main category, while APEX Awards of Excellence recognize exceptional entries in each of the sub-categories. With close to 3,785 entries, competition was exceptionally intense. 100 Grand Awards were presented to honor outstanding work in all of 11 major categories, with 1,158 Awards of Excellence recognizing exceptional entries in 122 subcategories. The panel of judges for APEX 2009 included John De Lellis, Concepts Editor and Publisher, Carolyn Mulford, Senior Evaluator for the Publication Evaluation Program and Senior Writer & Editor of Writing That Works, Christine Turner, Contributing Editor of Writing That Works, and Bill Londino, Consulting Editor of Writing That Works. The APEX 2009 award winners are listed on the following pages. If you won an Award of Excellence, it is enclosed and shown in this Winners’ List. Grand Awards also are shown, but are being shipped under separate cover. Should you wish to order additional award certificates—to recognize co-workers, colleagues or vendors who helped prepare a winning entry—see the order form on the back page of this brochure. If your entry did not win an award this year, please accept our thanks for participating, and our best wishes for success in next year’s APEX Competition. Cordially,
John De Lellis Editor & Publisher
Helping communicators write, edit and manage more effective business publications How were awards presented? APEX 2009 awards were based on excellence in graphic design, editorial content and the success of the entry—in the opinion of the judges—in achieving overall communications effectiveness and excellence. Naturally, entries in design categories were judged solely on the basis of their graphic design, and writing entries were evaluated primarily on the basis of editorial quality. How many entries were there? How many awards were given? 3,785 entries were evaluated, in the following distribution: Newsletters: 385; Magazines & Journals: 706; Magapapers & Newspapers: 82; Annual Reports: 183; Questions Brochures, Manuals & Reports: 378; Video & Electronic Publications: 193; Web & Intranet Sites: 267; Campaigns, Programs & Plans: 301; Writing: 659; Design & Illustration: 392; Special and Publications: 239. A total of 100 APEX Grand Awards were presented in 11 major categories to honor the Answers outstanding works in those categories. 1,158 APEX Awards of Excellence recognize excellence in 122 individual categories. For the number of awards presented in each main category, please refer to the list of winning About entries on the following pages. APEX How competitive were the entries? Very. Each year, the quality of entries increases. Overall, this year’s entries displayed an 2009 extraordinary level of quality. The APEX judges saw only the most promising publications that professional communicators could enter. From them, they had the truly difficult task of selecting the award-winning entries. The Did low-budget entries stand a chance? Yes. Many of the winning entries in APEX 2009 were inexpensively produced. The APEX judges Twenty-first often were more impressed by the quality of creative ideas and concepts shown by entries than they were by the expense entailed in their execution. Many of the award-winning entries in this and earlier APEX competitions are classic examples Annual of good ideas, imaginatively executed, despite limitations due to tight budgets, limited resources and Awards for small staff. Who are the APEX judges? Publication The panel of judges included John De Lellis, Concepts Editor & Publisher, Carolyn Mulford, Senior Evaluator for the Publication Evaluation Program and Senior Writer & Editor of Excellence Writing That Works, Christine Turner, Contributing Editor of Writing That Works: The Business Communications Report, and Bill Londino, Consulting Editor of Writing That Works. Competition What does Communications Concepts, the APEX sponsor, do? Communications Concepts, Inc. helps publishing, PR and marketing professionals improve publications and communications programs through a series of focused services: ■ Concepts publishes Writing That Works: The Business Communications Report, a bimonthly Sponsored by newsletter covering business writing, editing and publishing for communicators in corporate, nonprofit, agency and independent settings. the Editors of ■ Concepts also sponsors PEP, the Publication Evaluation Program and publishes www.writingthatworks.com, a Web site for business writers and communicators. In addition, Writing That Concepts publishes reports on business writing and communications, and provides consulting services to organizations in the communications field. Works: How is the list of winning entries organized? The Business Grand Award winners are listed by main category. Award of Excellence winners are listed within each subcategory, alphabetically by organization. Winning entries from individuals are listed Communications alphabetically by last name at the end of each subcategory. How can I order more award certificates? Report See the order form on the outside back cover to order additional certificates for co-workers, © 2009, Communications Concepts, Inc. All rights reserved. supporting vendors or clients. Or download a pdf order form from http://www.apexawards.com. 2 MAGAZINES & NONPROFIT SMALL ANNUAL REPORTS GRAND OFFICE AWARDS JOURNALS Mary Koik FOR PROFIT FOR PROFIT Hallowed Ground Civil War Preservation Trust Loyola University Chicago NEWSLETTERS Warren Miller, Karen Kramer Washington, DC Marcella Niehoff BergerWorld - Cultural School of Nursing Transforming Nursing 2008 FOR PROFIT Resources: Preserving the Past, Planning the Future MAGAPAPERS & ABS Graphics Berger Group Holdings, Inc. Addison, IL Donald Bilodeau Morristown, NJ NEWSPAPERS The Smart Life Michelle Allario Ariad Custom American Spirit - Georgia Chamber of Commerce Communications FOR PROFIT January/February 2009 Annual Report 2008 Toronto, ON MacDUFF Publishing Hammock Inc. Ocular Surgery News Staff Nashville, TN Atlanta, GA Susan Pack Ocular Surgery News - Driver’s Seat - January 25, 2008 John Carpenter March/April 2008 Ocular Surgery News FOR PROFIT SMALL TABLE Magazine Toyota Motor Sales, USA, Inc. Thorofare, NJ OFFICE MCM Communications Torrance, CA Pittsburgh, PA Passenger Transport Nicolas Titze Allyson Corcoran, Stratton Publishing Chicago Loop Alliance NACS Magazine - Elisabeth Villarroel & Marketing Inc. 2008 Annual Report - November 2008 Tech Talk for American Public Faces of the Loop The Pohly Company Veterinary Learning Systems Transportation Association Adaptive Easel Boston, MA Yardley, PA Alexandria, VA Chicago, IL Parks 2008 Natural Gas & Electricity - Joe Stuhlmueller Time Inc. - Content Solutions March 2008 FOR PROFIT 2007-2008 Annual New York, NY Isabelle Cohen-DeAngelis SMALL OFFICE and Community Report Wiley Rutland Regional Investor - June 2008 Hoboken, NJ, and No Grand Awards presented. Medical Center T. Rowe Price Robert E. Willett Rutland, VT Owings Mills, MD Financial Communications NONPROFIT Company NONPROFIT Houston, TX FOR PROFIT Lab News Team SMALL OFFICE Sandia Lab News Carol Whatley FOR PROFIT SMALL Sandia National Laboratories Working Knowledge - Thomas Martinelli OFFICE Albuquerque, NM 2008 Annual Report Amtrak - New York By Rail Alabama Cooperative Martinelli - Slocum Publishing Steven Clark Extension System Poughkeepsie, NY NONPROFIT Disney Newsreel SMALL OFFICE Auburn University, AL The Walt Disney Company Gary Halpern Burbank, CA Corporate Communications PhotoMedia - Spring 2008, HR Communications A Healthier Harris County People and Places City Savvy - Fall 2008 by Design The PhotoMedia Group, Inc. City of Houston NONPROFIT Harris County Hospital Seattle, WA Houston, TX District Carole C. Hayward Houston, TX ASCD Express Strategic Communications, NONPROFIT Code T ASCD Communications & Marketing Alexandria, VA Happy Anniversary NASA Civil Engineering Staff and NASA’s 50th Anniversary - 2007 Annual Report Civil Engineering Magazine - X-Press’ Companion Editions United Way/Centraide Ottawa NONPROFIT SMALL January 2008 Dryden Flight Ottawa, ON OFFICE American Society Research Center of Civil Engineers Edwards, CA NONPROFIT SMALL No Grand Awards presented. Reston, VA OFFICE Glenn Pierce Kimberly A. Readmond Cleveland Clinic Magazine Freedom to Speak: 2007 CID The Magazine Group Report to the Community Washington, DC Central Institute for the Deaf St. Louis, MO
Bruce Swart Annual Report of the Dean 2008 The John Marshall Law School Chicago, IL continued, over 3 BROCHURES, MANUALS NONPROFIT SMALL NONPROFIT NONPROFIT & REPORTS OFFICE Lt. Jennifer Cragg, Beatrice Livioco Gene Canton Linda Kozaryn Carcare.org FOR PROFIT Men’s Health Services Staying Power & Automotive Aftermarket Lake Hospital System Wounded Warrior Diaries Industry Association Corporate Communications Painesville, OH Department of Defense Bethesda, MD Unlocking Value: ENTERGY Alexandria, VA 2007 Sustainability Report ® NONPROFIT SMALL Entergy ELECTRONIC & VIDEO REALTOR Magazine Staff New Orleans, LA Business Tips Newsletter OFFICE PUBLICATIONS REALTOR® Magazine Susanne Ho Chicago, IL Communications Department MSAA Home Page - 2008 KMB Passenger Liaison FOR PROFIT Group Report www.msassociation.org NONPROFIT SMALL Multiple Sclerosis Association KMB David Burton Hong Kong OFFICE of America Exercise & Physical Activity: Cherry Hill, NJ Your Everyday Guide from the Monica Snellings, Megan ALot2Lose National Institute on Aging Public Service Announcement Cynthia A. Lockley Riordan, Jessica Blanchard Alzheimer’s Disease National Institute on Aging The Century Council STC Washington, D.C. Education and Referral Center Arlington, VA Chapter Web Site Exercise Guide Silver Spring, MD Levine & Associates, Inc. Society for Technical Washington, DC Jack I. Dinaburg Communication - Robin Hicks Help Mikey Make It Out - Washington, D.C. Chapter The People Place Karen J. Abbas, RN, MS, AOCN Interactive Teaching Tool Adelphi, MD Aon Consulting Prevention 1st Foundation, Inc. Updates and Strategies Winston-Salem, NC for the Management of Pittsford, NY MDS, CLL and MM Ramanathan Srinivasan CAMPAIGNS, Meniscus Educational Overview on Sexual PROGRAMS & PLANS Institute Harassment WEB & INTRANET SITES West Conshohocken, PA Cognizant Technology FOR PROFIT Solutions FOR PROFIT CSAA Team Teaneck, NJ Sojourns Debby Clark Misty Ladner Pace Communications Jackson’s Marketing Group How to Build a Fit Company Federal Enrollment Web Site - Greensboro, NC Rollover RX American Specialty Health uhcfeds.com Jackson National Life San Diego, CA UnitedHealthcare Paula S. Davis Insurance Company Edina, MN Act! - 2007 PBG Corporate Denver, CO Lori Block, Mark Mathson Responsibility Report AAA - 2009 Open Enrollment Your Path to Retirement The Pepsi Bottling Group Kristen Smolen Buck Consultants Security Starts Here Corporate Communications 2010 Lincoln MKZ San Francisco, CA The Vanguard Group, Inc. Somers, NY Web-Based Training Course Valley Forge, PA Ford Motor Company, Segal Communications Retailer Education & Training New England Carpenters FOR PROFIT SMALL Colleen Holland, Dearborn, MI Benefit Funds: Well Beyond OFFICE Joseph Connelly The Segal Company VegNews.com Swift Laboratory New York, NY Bill Nicholson VegNews Media for National Security On the Level San Francisco, CA Lockheed Martin - Audra Monschein PRM Consulting Group Howard Hughes Medical Roswell, GA Creative & Strategic Services Richland, WA FOR PROFIT SMALL Institute 2008 Total OFFICE Compensation Statement NONPROFIT Watson Wyatt & Company FOR PROFIT SMALL Cleveland, OH OFFICE Market of Choice Web Site - Education Division www.marketofchoice.com Pediatric Health Care CAWOOD Dr. Jan McCormick FOR PROFIT SMALL Coalition Manual Eugene, OR OFFICE Hospital for Special Surgery Seven Savvy Secrets of Job Winners New York, NY Michelle Noonan, FullCircle Career Services, LLC MADOFF TEAM Lindsay McKeighan Springdale, AR MADOFF MATTERS Caren Batzer East Rockhill Township Holtz Rubenstein Reminick Picture Yourself at St. John’s - Web Site Melville, NY 2009 Viewbook Word Work Communications St. John’s University Lansdale, PA Queens, NY
4 NONPROFIT NONPROFIT Kelly Mack ONE-OF-A-KIND 5-Star Rated PUBLICATIONS Jane Christyson Jonathan Peterson Orthopedics Billboard Year of the Frog Health Care Reform: Southwest General Cleveland Metroparks The Seven Deadly Myths Health Center FOR PROFIT Cleveland, OH AARP Middleburg Heights, OH Washington, DC Providing Independent Living Bonita Brodt Custom Publishing Staff Support: Training for Senior Selfless Choice Bob Black SilverKris English - May 2008 Corps Volunteers and Saves Four Lives Grief, Grit and Grace SPH Magazines Pte Ltd Facilitator’s Guide Northwestern Memorial American Society for Singapore JBS International, Inc., Hospital Engineering Education Aguirre Division Chicago, IL Washington, DC Burlingame, CA FOR PROFIT SMALL Mary Anne Dunkin, OFFICE Good Faith Estimate Form NONPROFIT SMALL Terrie Heinrich Rizzo and Kleimann Communication OFFICE the Arthritis Today Editors Janel C. Patti Group, Inc. Arthritis Today’s Service & Stability Ad Washington, DC CommunicationsTeam Surgery Series The Marcus Group, Inc. Making My Way Arthritis Foundation Little Falls, NJ Plaquemines Parish Peel District School Board Atlanta, GA Emergency Guide Mississauga, ON Paul G. Feith Sides & Associates Get Junged - Marketing Lafayette, LA NONPROFIT SMALL Campaign & Collateral WRITING OFFICE Paul Gregory Media 2008 US Open Tournament Naperville, IL Magazine Up By Roots: Healthy Soils USTA / H.O. Zimman, Inc. FOR PROFIT and Trees in the Built Lynn, MA Environment NONPROFIT International Society The Cerner Copywriting Team G. Ray Merchant Bill Wax Transparency in Healthcare: of Arboriculture The Barnett Shale - Champaign, IL Top Sustainable A Site to Behold Accomplishments Winter 2009 Cerner Corporation Anaheim Public Utilities Wax Custom Communications Kansas City, MO Mike Allegra Miami, FL Farmer’s Market - Anaheim, CA The Lawrentian T. Foster Jones, Steve Fisher MCCS Marketing Member Connection The Lawrenceville School FOR PROFIT SMALL Lawrenceville, NJ Under 21 OFFICE Costco Wholesale MCCS Marketing Branch Issaquah, WA Brad Pokorny Camp S.D. Butler, Okinawa Technical Publications Group Marketing Department In Iran, Three are Unjustly Architectural Design Manual SMART Plan - Two Paths Imprisoned for Helping NONPROFIT SMALL Pella Corporation to Investing for Retirement Underprivileged Children OFFICE Pella, IA Great-West Retirement Bahá’í International Services Community Molly Renda Carl E. Crider Greenwood Village, CO New York, NY 36 Things We Love SalesTalk - Special Edition About NC State Spring 2008 Global Warming NC State Alumni Association Crider Associates WordSouth Public Relations, DESIGN & Raleigh, NC Encinitas, CA Inc. ILLUSTRATION Rainsville, AL Wendy Schrupp NONPROFIT 32 Degrees - Fall 2008 FOR PROFIT American Snowsports Borgna Brunner FOR PROFIT SMALL Education Association OFFICE The Ruff Guide to Science Monya Keane Lakewood, CO WGBH Educational EMC•now Connie Eckard, ABC Foundation EMC Corporation Connie Conklin Commander in a Hard Hat Boston, MA Hopkinton, MA From Research to Reality Fluor Hanford Society of Women Engineers Communications Downtown Rochester Cleveland Heights, OH NONPROFIT SMALL Richland, WA Brand Experience Document OFFICE Funk/Levis & Associates Lisa Strid Eugene, OR Seth Masia Bark Beetles - Solar Today: Get Started 2009 Impossible to Eliminate, Bonus Issue Expensive to Endure American Solar Energy Society WREN Magazine Boulder, CO Gillette, WY
5 Kelly Ann Doktor Tom Lunde Brian Miller, Judy Connell, AWARDS OF Holyoke High School STC Chicago Deborah Dunn EXCELLENCE Media Center Palatine, IL Fluor Hanford Communications Holyoke, MA Richland, WA Tim Dyhouse Wendy Haan VFW Magazine Nancy L. Rodibaugh, Newsletters Hope Health Kansas City, MO Kerry Blankenship Kalamazoo, MI Human Resource Services - 1. Newsletters - Print ViewPoint Bank Purdue University LaShandra Gary, Marketing Team West Lafayette, IN Raven Padgett ViewPoint Bank Suzy Logan Howard University Plano, TX International Pemphigus & American Thoracic Society Washington, DC Pemphigoid Foundation New York, NY Annette W. Porter Sacramento, CA Public Affairs Department Wake Forest University Bill Sweeney Idaho Housing and Finance Baptist Medical Center Lori R. Bell Aon Consulting Association Winston-Salem, NC LIFE 180 Music, LLC Winston Salem, NC Boise, ID Elmendorf AFB, AK Diversity Marketing & Andrea Harman The Institute for Continuing Communications Team Lockheed Martin - Ariad Custom Communications Healthcare Education Wal-Mart Stores, Inc. Creative & Strategic Services Toronto, ON Philadelphia, PA Bentonville, AR Richland, WA Bethany Afshar Shirley Williams Wyntress Ware Steven E. Sacks, CPA Arthritis Foundation Legal Counsel for the Elderly Ware & Associates, Inc. Moore Stephens Atlanta, GA Washington, DC Fort Worth, TX North America, Inc. Saddle Brook, NJ BCLC Marketing Communications Ruby Price Richmond, BC Life Technologies Corporation Washington Hospital Center Donna Schutte Montara, CA Washington, DC MSA Teresa Dickinson Cranberry Township, PA BNA Kitty Fahey Office of Public Affairs, Arlington, VA NOAA Coastal Services Center Department of External Affairs Lois McBean Charleston, SC Winthrop-University Hospital National Dairy Council Dr. Dana M. Barry Mineola, NY Ann Arbor, MI CAMP / Clarkson University Teresa Kraemer Potsdam, NY Oregon Women Lawyers Sloan Work and Family Portland, OR Research Network Carrot 2. Newsletters - Chestnut Hill, MA St. Louis Park, MN Stephanie Hoff, Dawn Tenneson Web & Electronic Otter Tail Power Company Jackie Damrau Carrie Liaskos Fergus Falls, MN Karen Porter Society for Technical Chandler Chicco Agency Albee Publishing Company Communication New York, NY Scott Kane, Ron Wilshire Bloomingdale, GA Dallas, TX Printing & Graphics Credit Union Association Express Services Jane Martinsons Jim Lyons of New York Clarion, PA Association Management Xcel Energy Albany, NY Center Minneapolis, MN Tamara Barto Glenview, IL Matthew Davis PVHMC Robert and Davis & Company Beverly Lewis Family Lori Block, Wade Johnson Glen Rock, NJ Cancer Care Center Buck Consultants Pomona, CA San Francisco, CA Provider Communications Excellus BlueCross BlueShield Pat Kemper Chris Kilbourne, Steve Bruce, Rochester, NY Sacramento Municipal Rafael Cordoso Utility District Business and Legal Reports, Inc. Sacramento, CA Old Saybrook, CT
Technical Communication The Carolina Chapter of Society Department for Technical Communication SHAZAM/ITS, Inc. Research Triangle, NC Johnston, IA Patricia Beckman Cybertary Roseville, CA
6 3. Newsletters - E-Mail John E. Sandy 6. Newsletter Design Patricia M. Burgio, APR High Real Estate Group LLC & Layout Lancaster Central Allison Babb Lancaster, PA School District Allison Babb International LLC Melanie Padgett Powers Lancaster, NY Kennesaw, GA King Laughlin American College of National Park Foundation Obstetricians and Gynecologists Hugh R. Furneaux Insider E-Newsletter Group Washington, DC Washington, DC Lantana Consulting Group American Institute of Certified Toronto, ON Public Accountants Larry Williams Human Resource New York, NY Pace Communications Communications Jennifer Apperson, Greensboro, NC City of Houston Vanessa St. Gerard Barbara Wayman, APR Houston, TX National Association of BlueTree Media, LLC Elementary School Principals Dublin, OH 5. Newsletter Writing Dawson + Murray + Teague Alexandria, VA Communications Taha Ebrahimi Nicole Rateau Melanie Padgett Powers Dallas, TX The Navigators Group, Inc. Centennial Olympic Park American College of Rye Brook, NY Atlanta, GA Obstetricians and Gynecologists Regina Reaves Hayden Washington, DC Howard University Carrie Price Washington, DC Pacific Buddhist Academy Honolulu, HI CH2M HILL/Salt Lake City Brightworth Salt Lake City, UT Atlanta, GA Patient News Publishing Haliburton, ON Nicholas Smith, Akilah Dressekie Aisha Jones-Scheffel Carrie Fox Rouge Valley Health System Clarity Financial, LLC C. Fox Communications Barbara Evans Toronto, ON Reno, NV Silver Spring, MD Wake Forest University Baptist Medical Center Vikki Bowes-Mok Valerie Pearl Steven E. Sacks, CPA Winston-Salem, NC Runyon & Bowes MasterCard Worldwide Moore Stephens Financial Consulting Purchase, NY North America, Inc. San Jose, CA Saddle Brook, NJ Tim Fulton 7. One to Two Person– Produced Newsletters Dave Bourne, Cindy Woods TCF Business Development John S. Murphy The Scarborough Hospital Atlanta, GA The Murphy Agency, Inc. Diane Cole, J. Thurston Scarborough, ON Hudson, OH Jessica Hendrix Arizona Association of REALTORS® Susan Moscareillo US Rice Producers Association Donna Kutt Nahas Phoenix, AZ Share A Smile Houston, TX South Nassau Communities Baltimore, MD Hospital Desiree Voinche Stacy Fitzgerald-Redd Oceanside, NY USA Rice Federation Delmarva Foundation James C. Flanigan for Medical Care Travelers Aid Washington DC Arlington, VA Marge Kumaki Columbia, MD Washington, DC Washington Hospital Center Vita Vygovska Washington, DC V2K Window Decor & More Wanda Cash Ragland, Newtown, PA Charles Mayo 8. New Newsletters Valerie Canady ENSCO, Inc. Wiley Falls Church, VA Hoboken, NJ Alice T. Chan AKC Enterprises, Inc. 4. Custom-Published Stephen M. Monroe, Fremont, CA Newsletters Jane Zarem Irving Levin Associates Center For Caribbean Progress Adrienne Rainey Norwalk, CT Atlantic Health Jamaica, NY Morristown, NJ Glenn Harrison, Rachel Fox Lauren P. Salamone Jargon Marketing & College Guidance Guru The Hartford Communications New York, NY Boston, MA Madison, WI dogTEC Kathy Abernethy Christine A. Keefer San Francisco, CA High Construction Company K2 Communications Lancaster, PA Blythewood, SC
Miriam Kapfer Kraft Foods Global, Inc. Northfield, IL
7 Jennifer Molloy International Pemphigus & Doug Tolf, Diane Arthur, Amy Hindman, Amy Stalzer, Institutional Real Estate, Inc. Pemphigoid Foundation Ken Lynch Erika Freber San Ramon, CA Sacramento, CA City of Surprise, AZ National Business Aviation Surprise, AZ Association, Inc. Danielle Eriksen Jennifer Johnson Washington, DC Petwise Press The Massachusetts Strategic Communications, Weare, NH Nurses Association Code T Public Relations Team Canton, MA Dryden Flight Ontario Nurses’ Association Bill Nicholson Research Center Toronto, ON PRM Consulting Group Colleen M. Kelley Edwards, CA Roswell, GA National Treasury Betsy Boyd-Flynn Employees Union Eastern University Oregon Medical Association Dave Bourne Washington, DC Communications Office Portland, OR The Scarborough Hospital Saint Davids, PA Scarborough, ON Richard Prudhomme Employee Services Pardee Hospital Foundation Gil Press & Communications Hendersonville, NC EMC Corporation Pinnacle Entertainment Inc. 9. Most Improved Hopkinton, MA Saint Louis, MO C. Todd Hamilton Newsletters Receptive Services Association Susan Sawyer Public Relations and Marketing of America Erlanger Health System Prescott College Jane Seiberling Lexington, KY Chattanooga, TN Prescott, AZ American Massage Therapy Association Office of Public Affairs Grand Valley State University Nancy Fitzpatrick Evanston, IL Coordination Community Outreach Office Quota International U.S. Department of Energy, Grand Rapids, MI Washington, DC Alan Bell National Energy Technology BLK Publishing Company, Inc. Laboratory Bill LaViolette Stephanie Holinka, Los Angeles, CA Pittsburgh, PA I&MI Media John German Les Issambres, France Sandia National Laboratories Abby Trexler, Jodi McConnell Albuquerque, NM Brightpoint, Inc. Kathleen M. Andrews Indianapolis, IN Magazines Illinois Department E. Thomas Hall & Journals of Natural Resources SkillsUSA Michael A. Casano Springfield, IL Leesburg, VA Cablevision Systems Corporation Terri Gates, Mike Bauhof, John H. Tibbetts Bethpage, NY 10. Magazines Kathy Weier South Carolina Sea Grant & Journals - Print KETC Consortium Jean Shaffner St. Louis, MO Charleston, SC COUNTRY Financial Lori M. Quiller Bloomington, IL Association of County Cell Systems Division Lisa Yamada Commissions of Alabama Life Technologies Corporation Toyota Motor Sales, USA, Inc. Employee Communications Montgomery, AL Eugene, OR Torrance, CA Direct Energy Toronto, ON Bahá’í National Center - Maryland Sea Grant College, Bill Clayton, Mira Lancaster Brilliant Star Magazine University System of Maryland University of Michigan, Communications Department Evanston, IL College Park, MD College of Engineering HealthCare Partners Ann Arbor, MI Torrance, CA Corporate Communications Planning and Marketing Bayfront Medical Center Mills-Peninsula Health Services Nancy L. Rodibaugh, St. Petersburg, FL Burlingame, CA Jean Haynie Human Resource Services - Warren Miller, Karen Kramer Office of Public Relations Purdue University Berger Group Holdings, Inc. and Communications West Lafayette, IN Morristown, NJ Morgan State University Baltimore, MD Lavenia A. Norford Bridgewater Health Care, Inc. Kristi Dunlap Bridgewater, VA National Association of Residential Property Managers CIRE Staff Chesapeake, VA CCIM Institute Chicago, IL
8 Alison Landis Stone, Beth Smiley Amanda Flatten Deborah Hale Kirchner, Michelle Taylor, Dan Cichetti American Rose Society Dallas/Fort Worth Jenell Anderson Hironimus Veterinary Learning Systems Shreveport, LA House & Home Millikin University Yardley, PA Plano, TX Decatur, IL Liz Massey, Robert Cao-Ba Bill Wax Arizona State University Defense Acquisition University Jan Umphrey Wax Custom Communications Alumni Association Fort Belvoir, VA National Association of Miami, FL Tempe, AZ Secondary School Principals Michael T. Visnov Reston, VA Kent Wilson Matthew J. Seelinger Drexel University Wilson Imaging The Army Historical Institutional Advancement Brian E. Gray & Publishing, Inc. Foundation Philadelphia, PA National Catholic Upland, CA Arlington, VA Educational Association Lance Ritchlin Washington, DC Marge Scherer Financial Planning Association 11. Magazines ASCD Denver, CO Thad Plumley Alexandria, VA National Ground Water & Journals - Print Jacqui Cook Association Over 32 Pages Jacklyn Boice FORUM Magazine Westerville, OH Association of Fundraising Chicago, IL Brandon Fried Professionals Timothy Captain The Airforwarders Association Arlington, VA Georgia Association National Kitchen Washington, DC of REALTORS® & Bath Association University Communications Atlanta, GA Hackettstown, NJ Christine Spiegel and Marketing Alpha Phi International Binghamton University Jonathan Jarashow Alaska Park Science Team Evanston, IL Binghamton, NY H. Crimson Inc. National Park Service Alaska Spring Valley, NY Region and the Alaska Lisa V. Comforty Jon O’Brien Geographic Association American Bar Association Catholics for Choice Hector Cantu Anchorage, AK Chicago, IL Washington, DC Heritage Magazine Dallas, TX Sandra E. Shumway Gabriella D. Klatt Anne Elizabeth Powell National Shellfisheries American Correctional Civil Engineering Magazine Podiatry Today Staff Association Association Reston, VA HMP Communications Groton, CT Alexandria, VA Malvern, PA Matthew J.X. Malady Pamela Sharif Ed Rutkowski Columbia Law School David B. Dobson National Society American Industrial New York, NY IEEE/AESS of Black Engineers Hygiene Association Chevy Chase, MD Alexandria, VA Fairfax, VA Compendium Equine Staff Compendium Equine Praveen Malla PSBA Communications Staff Michelle Vallet Yardley, PA Infosys Technologies Limited Pennsylvania School Boards American Massage Bangalore, India Association Therapy Association Construction Financial Mechanicsburg, PA Evanston, IL Management Association Marketing Communications Princeton, NJ Life Technologies Corporation Rebecca Trela, April Hollis John Bisney Montara, CA Print Services & Distribution American Moving Anita Thompson, Association & Storage Association Stephanie E. Ponder Rod J. Rohrich, M.D. Alexandria, VA Alexandria, VA Costco Wholesale Lippincott Williams & Wilkins Issaquah, WA Baltimore, MD Tracy Przybysz, Noëlle A. Boughanmi Michelle V. Tubbs American Podiatric Credit Union Michelle Allario Pro-Motion Publishing, Inc. Medical Association Management Team MacDUFF Publishing Jasper, AL Bethesda, MD CUES Atlanta, GA Madison, WI McKnight’s Long-Term Care Law Enforcement Technology News Staff Editorial Team McKnight’s Long-Term Care Cygnus Business Media News Fort Atkinson, WI Northfield, IL
9 Peter Francesconi Betsy Woodhouse HSR Business to Business LLC American Society Racquet Sports Industry University of Arizona, SAHRA Cincinnati, OH of Clinical Oncology Woodbury, CT Tucson, AZ Alexandria, VA The Magazine Group Jim Tallent Publications Staff Washington, DC Kimberly A. Howard Rocky Mountain Section University of Medicine & Association of AWWA/Rocky Mountain Water Dentistry of New Jersey Marilyn Barnett Corporate Counsel Environment Association Newark, NJ MARS Advertising Washington, DC Englewood, CO Southfield, MI Bill Wax Patrícia Reis, Henrique Stephani Hawkins, Wax Custom Communications Judy Block Cayatte, Rita Salgueiro, B. Scott Hunt, Charles Urich Miami, FL National Foundation for Francisco Ponciano, Sabre Airline Solutions Advancement in the Arts Cláudio Garrudo Southlake, TX Michelle Franzen Martin Miami, FL Atelier 004 Wayne State University Lisbon, Portugal Jody Becker Alumni Association NFL / H.O. Zimman, Inc. Sealant, Waterproofing and Detroit, MI Lynn, MA Warren Miller, Karen Kramer Restoration Institute Berger Group Holdings, Inc. Kansas City, MO David Famiano Brian T. Cook Morristown, NJ Wiley Pace Communications Mark Arend Hoboken, NJ Greensboro, NC Jean Bricarello, Site Selection Magazine Ricardo Villanueva Norcross, GA Stephanie Kuenn Parthenon Publishing California Department of Young Adult Library Services Nashville, TN Consumer Affairs Elizabeth E. Pohland Association Sacramento, CA Society for Technical Chicago, IL The Pohly Company Communication Boston, MA Capco Institute Arlington, VA London, England 12. Magazines Paul Joyal Anne Perusek RSA, The Security Division The Cerner Copywriting Team Society of Women Engineers & Journals - of EMC Cerner Corporation Cleveland Heights, OH Web & Electronic Bedford, MA Kansas City, MO
Speech Technology Staff Solar Today Staff Custom Publishing Colin Ellis Speech Technology Magazine American Solar Energy Society SPH Magazines Pte Ltd Certified General Accountants New York, NY Boulder, CO Singapore of Ontario Toronto, ON Michele Reed Laura Wayland-Smith Hatch Stratton Publishing & SUNY Oswego FlexoGlobal Marketing Inc. for Assisted D Custom Oswego, NY Williamson, NY Living Federation of America Dallas, TX Alexandria, VA Alex Karch Missouri History Museum Anne Llewellyn Teldon Media Group St. Louis, MO Isabelle Cohen-DeAngelis Dorland Health, Richmond, BC Wiley a Contexomedia Company Jenni Mayer Hoboken, NJ Plantation, FL Time Inc. - Content Solutions Network Media Partners, Inc. New York, NY Hunt Valley, MD Lisa A. Wright Monya Keane Wright Publishing Group, Inc. EMC Corporation John Mesenbrink Eric Schetselaar St. Petersburg, FL Hopkinton, MA TMB Publishing, Inc. Novell Northbrook, IL Provo, UT Rebecca Maxon 14. Magazine Fairleigh Dickinson University Janice M. Fink & Journal Writing Teaneck, NJ The University of Alabama 13. Custom-Published National Alumni Association Magazines & Journals Hammock Inc. Tuscaloosa, AL Katelyn Wyszynski Nashville, TN American Association of Sally Ann Lake Motor Vehicle Administrators Atlantic Health Public Arlington, VA Relations & Marketing Morristown, NJ Bob Black American Society for Convergent Health Solutions Engineering Education Montvale, NJ Washington, DC
10 The Honor Society USTA / H.O. Zimman, Inc. Mark W. Jordan Warren Miller, Karen Kramer of Phi Kappa Phi Lynn, MA National Association of Berger Group Holdings, Inc. Baton Rouge, LA Secondary School Principals Morristown, NJ Adam Jablonowski Reston, VA i2 Technologies Wayne County Medical Society Deanna Stewart, Janet Mundy Dallas, TX of Southeast Michigan Heather Winkel Cal Poly Pomona Detroit, MI Network Media Partners, Inc. Pomona, CA Strategic Finance Staff Hunt Valley, MD Institute of Management Willamette Management Ian L. Cordes Accountants Associates NFL / H.O. Zimman, Inc. Corecare Associates Montvale, NJ Chicago, IL Lynn, MA West Palm Beach, FL
Elizabeth Leis-Newman Word Worth - World Magazine Laura Wall Deann French LifeBridge Health of Ideas and the Arts Pace Communications Independent Insurance Agents Baltimore, MD East Aurora, NY Greensboro, NC of Illinois Springfield, IL Burl Cain, Kerry Myers Communications Department Louisiana State Penitentiary 15. Magazine & Journal Pennsylvania Bar Association Steven P. Mazurek Angola, LA Harrisburg, PA North American MGA Register Design & Layout Barrington, IL Sheri W. Greenhoe Lorenzo Wilkins Michigan State Medical Society Mark Deitch SD33/Art Direction & Design Katherine Hall East Lansing, MI 911Media - a division of Silver Spring, MD Northwest Public Health Trade News International, Inc. Seattle, WA John Lypen Burbank, CA Karen Stanwood, MOTOR Magazine Bonnie Katz Dean Denise Jochem-Robertson Troy, MI Felicia M. Hall SLACK Incorporated St. Joseph’s Hospital Air Force Safety Center Thorofare, NJ Health Center Thad Plumley Kirtland AFB, NM Syracuse, NY National Ground Water Time Inc. - Content Solutions Association Susan Siracusa, New York, NY Cindy Adams Westerville, OH Matthew Johnson University of Georgia Arthritis Foundation U.S. Trust/Bank of America Graduate School Martha King Atlanta, GA Boston, MA Athens, GA National Multiple Sclerosis Society Bono Mitchell Bill Wax Natalie Eslinger New York, NY BonoTom Studio, Inc. Wax Custom Communications USAFE/SE Arlington, VA Miami, FL APO, AE NC State Magazine Staff NC State Alumni Association Anne Llewellyn Isabelle Cohen-DeAngelis Dorland Health, Raleigh, NC Wiley 17. New Magazines a Contexomedia Company Hoboken, NJ Britta Waller Plantation, FL & Journals Pace Communications Greensboro, NC Barbara Burrows Roger Selvage Home Digest 16. One to Two Person– BonoTom Studio, Inc. Mark Michelson Oakville, ON Produced Magazines Arlington, VA Printing Impressions Magazine & Journals Philadelphia, PA Phyllis Cheah Lisa McPheron MediaCorp Pte Ltd Walt Albro The Collins College of Peggy Edwards Singapore American Bankers Association Hospitality Management Professional Tennis Registry Washington, DC at Cal Poly Pomona Hilton Head Island, SC Bob DeCaprio Pomona, CA Messenger Courier Association Collin R. Bakse Gay-Lynn Carpenter of the Americas Bakse Graphic Design Sigma Phi Epsilon Washington, DC Belleville, IL Richmond, VA Isabella Mathews, Hong Zhao Julie Fournier Beaches Living National Association Toronto, ON of REALTORS® Chicago, IL
11 Andrea Pearman Nancy Michelman Custom Publishing Editorial Staff Diversified Marketing BoatU.S. SPH Magazines Pte Ltd Transport Topics Strategies Alexandria, VA Singapore Publishing Group Crown Point, IN Arlington, VA Colin Ellis Editorial Staff Corporate Communications Certified General Accountants Supply House Times/ Kevin Graham Graybar Electric of Ontario BNP Media Xcel Energy St. Louis, MO Toronto, ON Bensenville, IL Denver, CO
Penton Media, Inc. David Beagin Laura Patterson Cleveland, OH Compendium Texas Longhorn 20. Custom-Published Yardley, PA Marketing Alliance The Pohly Company Fort Worth, TX Magapapers & Boston, MA Timothy Wilkinson, Newspapers Howard Prince United Stationers and SAGE Controlled Elayn Hunt Correctional Center GLC Custom Publishing Brent Wheelbarger Circulation Group St. Gabriel, LA Northbrook, IL Trifecta Communications Thousand Oaks, CA Moore, OK Brian Ferrell, CMP Lesanne B. Fliehler SPARK Publications factor 110, LLC University of Iowa Matthews, NC Oklahoma City, OK Tippie College of Business 21. Magapaper & Coralville, IA Newspaper Writing UBS Roger Ynostroza New York, NY Gravure Association of America Forest Preserve District Paramus, NJ Magapapers of DuPage County Wheaton, IL 18. Most Improved Suzanne Lopez-Isa & Newspapers Hispanic Outlook in Higher Jay Lewis Magazines & Journals Education Magazine Infectious Disease News Paramus, NJ American Academy of Audiology 19. Magapapers & Thorofare, NJ Reston, VA Jeff Kibler Newspapers - Print Jane Zukin The Magazine Group University of Iowa Health Care Jeannene Sarno Washington, DC London Roberts Iowa City, IA American Association Association of California of Nurse Anesthetists Small Craft Advisory Staff School Administrators Pat Badtke Park Ridge, IL National Association of State Sacramento, CA University of Iowa Boating Law Administrators Health Care Marketing Solar Today Staff Lexington, KY Bill Roebuck, Ellie Robinson American Solar Energy Society and Communications Business Information Group Iowa City, IA Boulder, CO Sophie Hanson Toronto, ON Newsletters Ink Sarah Stec Murray, UT Design & Editorial Team Archetype Graphic Design Hollister Creative Chicago, IL Courtney Accurti Wynnewood, PA Pennsylvania State Association Jeff Lavine of Boroughs Catherine Vincenti Association for Advanced Harrisburg, PA Humane Society Youth Life Underwriting East Haddam, CT Falls Church, VA Josh Cable Penton Media, Inc. Kelly Beard Kenneth E. Spence, CFE Cleveland, OH Martin Memorial Association of Healthcare Health Systems Internal Auditors Sean Riley Stuart, FL Wheat Ridge, CO PMMI Paoli, PA Corporate Communications Association of Womens’ Health, Publix Super Markets, Inc. Obstetric & Neonatal Nurses Emily Cox Lakeland, FL Washington, DC San Diego Police Officers Association San Diego, CA
Gay-Lynn Carpenter Sigma Phi Epsilon Richmond, VA
12 22. Magapaper & Langton Cherubino Group Cora Liderbach Bonita Brodt Newspaper Design New York, NY Cleveland Clinic Northwestern Memorial & Layout Beachwood, OH Hospital Lisa Mayles Chicago, IL Matthew Johnson LifeShare Community Drexel University Matt Johnson Graphic Design Blood Services Philadelphia, PA Mobile, AL Elyria, OH 28. Annual Report Skip Novakovich Writing Publications Staff Taha Ebrahimi Esprit Graphic University of Medicine & The Navigators Group, Inc. Communications, Inc. Rye Brook, NY Kennewick, WA Brian Becker Dentistry of New Jersey Goodwill/Easter Seals Newark, NJ Steve Huddleston Anne Marie Campbell Minnesota NorthBay Healthcare Hackensack University St. Paul, MN Fairfield, CA Medical Center 23. One to Two Person– Hackensack, NJ Gretchen Holmberg, Zion Banks Produced Magapapers Oakton Community College La Rabida Children’s Hospital & Newspapers Des Plaines, IL Education Division Chicago, IL Hospital for Special Surgery Barbara Lewis Greater Fort Wayne Paris Community Hospital/ New York, NY Lutheran Social Services Chamber of Commerce Family Medical Center of Michigan Fort Wayne, IN Paris, IL KPMG’s Communications Team Montvale, NJ Detroit, MI Julie Harrison Blissert State University of New York Jane D. Zimmerman, Ph.D. Keith Kanzel, Ken David, 24. Most Improved at Oswego The Mount Sinai John Fretz Magapapers & Oswego, NY Medical Center The National University Newspapers New York, NY System Scott Warne La Jolla, CA Matthew Dembicki Warne Marketing + Megan Schade American Association of Communications New York Methodist Hospital Community Colleges Toronto, ON Brooklyn, NY 29. Annual Report Washington, DC Design & Layout Carolyn Hammond John Cardillo Tony Illia Washington Hospital Center New York State Teachers’ American Society Insight Communications Washington, DC Retirement System of Clinical Oncology Las Vegas, NV Albany, NY Alexandria, VA Western Reserve Bridgette Blair Land Conservancy Michael Mazanec Colin Ellis Public Citizen Novelty, OH Red GmbH Certified General Accountants Washington, DC Krailling, Germany of Ontario Susan Reed, Diane Carasik Toronto, ON Dion, Gaye Korbet Annual Reports WGBH 27. Annual Reports - Donna Washington Boston, MA Web & Electronic Cleveland Metroparks Cleveland, OH Pamela Learned, Kelly Patla, Lindsay McKeighan Amputee Coalition of America 25. Annual Reports - Knoxville, TN Print Word Work Communications Lansdale, PA Reece Quiñones Agricultural Technology ASCD Research Program Alexandria, VA Georgia Tech Research Institute 26. Annual Reports - Atlanta, GA Print Over 32 Pages Corporate Communications Blue Cross and Blue Shield Lila Ivey Christina Szeto of Florida Hospice of Marion County California Pacific Jacksonville, FL Ocala, FL Medical Center San Francisco, CA Amanda Clardy Life Technologies Corporation Gabrielle Schang Carlsbad, CA Children’s Health Fund New York, NY
13 Cari Weller Christy Petterson Peter Sonnenreich 34. PR, Public Goodwill Industries of Georgia World Congress Center KiKaKu America International Information & Public Kentucky, Inc. Atlanta, GA Washington, DC Service Brochures, Louisville, KY Manuals & Reports Yvonne W. Pover MAKEDA Publishing Ltd. Group Fifty-Five Marketing Skardon Pover Visual & Calgary, AB Brian Griffin Detroit, MI Marketing Communications Delnor Hospital Alexandria, VA Ellen Errico Geneva, IL Phyllis Cheah National Association of MediaCorp Pte Ltd Ann Marie R. Harvie Insurance and Financial Bruce Swart Singapore U.S. Army Corps of Engineers, Advisors The John Marshall Law School New England District Falls Church, VA Chicago, IL Sara Builta Concord, MA National Association of National Research Center for Insurance and Financial Career and Technical Education Advisors 31. Most Improved Louisville, KY 35. Media Kits Falls Church, VA Annual Reports Joe Cone Senna Shehadeh, Communications Team Oregon Sea Grant Tammie Gizicki Terry Simzer Peel District School Board Corvallis, OR BNP Media Upper Canada District Mississauga, ON Troy, MI School Board Brockville, ON Kerry McLeish 33. Advertising & Commercial Finance Rouge Valley Health Marketing Brochures, Association System Foundation New York, NY Toronto, ON Brochures, Manuals & Reports CUES Marketing Team Office of Public Affairs Manuals ABS Graphics CUES Coordination & Reports Addison, IL Madison, WI U.S. Department of Energy, National Energy Technology Michele Merrell ESPN/BASS Communications Laboratory Brightstar ESPN Outdoors & BASS Pittsburgh, PA 32. Education & Miami, FL Celebration, FL Training Brochures, WordSouth Public Relations, Inc. Manuals & Reports Alice Hlavin Communications Department Rainsville, AL Buster Creative HealthCare Partners North Chicago, IL Wendy Schrupp, EnZed Design Torrance, CA American Snowsports Tami Back 30. One to Two Person– Education Association City of Hampton Produced Annual Lakewood, CO Hampton, VA 36. Corporate Reports Capability & Identity Debby Clark Martin Walsh, Amanda Ellinger Materials Brigitte Johnson, APR American Specialty Health Elsevier San Diego, CA American Forest Foundation St. Louis, MO Rebecca Augustyniak Washington, DC Center for Information Terri Knapp, Pat Daley John Bellei Management Elsevier Building Owners and Managers Evolve Creative, LLC & Educational Services St. Louis, MO Association International Chicago, IL Tallahassee, FL Washington, DC Jackson’s Marketing Group Lynn Burge Gabrielle Schang Jackson National Life Pamela Geisel, Sarah Korn Master-Bilt Products Children’s Health Fund Insurance Company Eden Family of Services New Albany, MS New York, NY Princeton, NJ Denver, CO Oakton Community College Human Services Des Plaines, IL Communications and Public Affairs Jewish Employment and Vocational Service Philadelphia, PA
Catherine Morris The John Marshall Law School Chicago, IL
14 CUC Mortgage Corporation Jennifer Cresap Jill Mahnane 42. Meeting & Albany, NY UnitedHealthcare Charles Schwab & Co., Inc. Event Materials Edina, MN San Francisco, CA John Carpenter Greer Wymond MCM Communications Misty Ladner Steven Montagna ASCD Pittsburgh, PA UnitedHealthcare City of Los Angeles Alexandria, VA Edina, MN Deferred Compensation Plan Noelle Wojciehowski Los Angeles, CA Jodi Cook No Water Communications Judith Ryce Association Management Loxley, AL Vanguard Lisa Pomeroy Center Valley Forge, PA Members 1st Federal Glenview, IL Scott Warne Credit Union Warne Marketing + Margaret Mick Carlisle, PA Cláudio Garrudo, Communications Watson Wyatt Filipa Gregório Toronto, ON Stamford, CT Time Inc. - Content Solutions Atelier 004 New York, NY Lisbon, Portugal
39. Member & Transamerica Retirement Nancy Dietz, Lisa Gill Customer Materials Services Community Affordable Housing 37. Product & Los Angeles, CA Equity Corp. Software Materials Rhea K. Farberman Raleigh, NC American Psychological No awards presented. Association 41. Health & Lockheed Martin - Washington, DC Medical Materials Creative & Strategic Services Richland, WA 38. Employee & Mary Gusewelle, Nicole Swann Peter Sonnenreich Benefit Materials Independent Community KiKaKu America International Professional Housing Bankers of America Washington, DC Management Association Leesburg, VA Robert K. Swatland, Jr. Sauk Centre, MN Katrina Holt American Capital, Ltd. Kerry McLeish Bethesda, MD Bennett DeOlazo National Maternal and Child Studio B Oral Health Resource Center Rouge Valley Health Alexandria, VA Washington, DC System Foundation Aon Consulting Toronto, ON for Ingram Micro Irvine, CA Time Inc. - Content Solutions Judy Nyman New York, NY NYMAN INK Jackwelyn R. King Safety Equipment Jill Mahnane Toronto, ON Cecilia Green Distributors Association Charles Schwab & Co., Inc. Bel Air, MD San Francisco, CA Turnaround Management Bill Nicholson Association PRM Consulting Group Chicago, IL Roswell, GA Denise Mosgrove Marketing Department San Diego Convention Center Great-West Retirement Services Corporation Greenwood Village, CO Joan Wallner Rochelle Cancienne-Touchard UnitedHealthcare St. Charles Parish San Diego, CA Strategy & Stakeholder Edina, MN Public Schools Relations Luling, LA Hospitals of Ontario Cynthia Warger 43. Catalogs, Pension Plan Warger, Eavy & Associates Time Inc. - Content Solutions Directories & Guides Toronto, ON Reston, VA New York, NY Amos Wright Stacey Kaplan Halcyon Yarn, Inc. Mercer 40. Financial & Bath, ME New York, NY Investment Materials Bill LaViolette Sibson Communications Ambica Jones I&MI Media Sibson Consulting Ariad Custom Communications Les Issambres, France New York, NY Toronto, ON
Manny DaSilva Ariad Custom Communications Toronto, ON
15 Jonna MacDougall Peg Esper, Judy Phair 46. Most Improved Indiana University MSN, MSA, RN, AOCN, APRN-BC; Graduate Management Brochures, Manuals School of Law - Indianapolis Kim K. Kuebler, Admission Council & Reports Indianapolis, IN MN, RN, APRN-BC McLean, VA Oncology Nursing Society Eric Fraser Marketing Communications Pittsburgh, PA Marketing Department CCOF/Teamworkx Life Technologies Corporation Great-West Retirement Services Sebastopol, CA Montara, CA Robert Deigh Greenwood Village, CO RDC Communication/ Rebecca Johnson Michael Mitchell Public Relations Communications Department Kimberly-Clark Lofty Designs Burke, VA IGA, Inc. Irving, TX Huntsville, AL Chicago, IL Carolyn Ellis Karla Kreblein, Anthony and Suzanne Anderson Thrive After Divorce Bruce Swart Terry Alston Jones Maine Gallery Guide, Inc. Toronto, ON The John Marshall Law School North Carolina Dedham, ME Chicago, IL Healthy Start Foundation Raleigh, NC Jane Rubin 45. Special Purpose Susanne Ho Overlook Hospital - KMB Transamerica Retirement Atlantic Health Brochures, Manuals Hong Kong & Reports Services Summit, NJ Los Angeles, CA Christopher Murphy Pinellas County Utilities Anna J. H. Fang NAFSA: Association of Clearwater, FL Anna Fang Public Relations International Educators Quarry Bay, Hong Kong Washington, DC Electronic & Video 44. Books & eBooks Joanne Kitsos Bill Nicholson Blue Cross & Blue Shield PRM Consulting Group Publications Association Roswell, GA Gabriella D. Klatt Chicago, IL American Correctional Dan Levine Association Candice Bowles Solomon Schechter Day School 47. Education & Alexandria, VA Candice Bowles Consulting of Greater Boston Training Electronic North Vancouver, BC Newton, MA Doris Winters, Tim Talevich, & Video Publications Dawna Tessier Document Production Christi Dixon Costco Wholesale AGCO Academy CARF International Standing Partnership Issaquah, WA AGCO Corporation Tucson, AZ St. Louis, MO Duluth, GA Strategic Communications, Lindy Hoppough Ronald F. Pol Code T Aptech Learning Services, Chabin Concepts Team Factors Ltd. Dryden Flight Content Unit Chico, CA Wellington, New Zealand Research Center Aptech Software Limited Edwards, CA Mumbai, India Brian Griffin Dr. Beverley Pitts Delnor Hospital University of Indianapolis Epoch 5 Public Relations Comverse Training and Geneva, IL Indianapolis, IN Huntington, NY Documentation Group Comverse Inc. Carolyn Rashby Amit Garg Theresa L. Kraus, Ph.D. Tel Aviv, Israel Employer Resource Institute Upside Learning Solutions Federal Aviation Administration Alameda, CA Pune, India Washington, DC Ken Balson, Rich Stanton, Roy Woods Elizabeth Judd, Robbyn Bhatt The Food Allergy & Educational Testing Service Jeanette E. Morgan Wyeth Pharmaceuticals Anaphylaxis Network Princeton, NJ Foundation for Public Affairs Collegeville, PA Fairfax, VA Washington, DC Peter Damiri Susan C. Daffron Multiple Sclerosis Association Logical Expressions, Inc. of America Sandpoint, ID Cherry Hill, NJ
16 Enterprise Learning 49. PR, Public Mensa Education & Research Melissa Dittmann Tracey Pacific Northwest Information & Public Foundation REALTOR® Magazine National Laboratory Service Electronic & Arlington, TX Chicago, IL Richland, WA Video Publications Amy Breen Rik Ganderton, David Brazeau Jeff Sankey, A.J. Miller Mercer Rouge Valley Health System Amy McGuire Roche Norwalk, CT Toronto, ON City of Gaithersburg Indianapolis, IN Gaithersburg, MD Carolyn Ellis Helen Mosher Ann Schreiber Thrive After Divorce Signal Magazine Molly Hall SkillsUSA Toronto, ON Fairfax, VA Energy Education Council Leesburg, VA Springfield, IL Bruce Haghighat Society for Technical Blended Learning Team Tricore Interactive, Inc. Communication Ronald Hanser, APR SSE Princeton, NJ AccessAbilitySIG Hanser & Associates St. Louis, MO Adelphi, MD West Des Moines, IA Office of Public Affairs Terry Simzer Coordination NCCI Holdings, Inc. Upper Canada District U.S. Department of Energy, Boca Raton, FL 55. Special Purpose School Board National Energy Technology Brockville, ON Laboratory Electronic & Video Pittsburgh, PA Publications Videotel Productions 50. Web & Electronic London, England Publications Byron Fortier AHA! U.S. Fish and Wildlife Service for Hewlett-Packard Sue Keller Lacombe, LA Vancouver, WA Alaska Sea Grant/ 48. Advertising & Melody Felzien University of Alaska Linda Bell Marketing Electronic Alexander Graham Bell Fairbanks, AK Xerox & Video Publications Rochester, NY Association for the Deaf and Marco Javier Hard of Hearing The American College Levine & Associates, Inc. Washington, DC of Radiology Washington, DC Reston, VA 52. PowerPoint Jamie Radick, Presentations Letitia A. O’Kicki, M.D. Beth Kanter-Leibowitz Janice Amatucci Meniscus Educational Institute Booz Allen Hamilton New Jersey Society of CPAs Debby Clark West Conshohocken, PA Reston, VA Roseland, NJ American Specialty Health San Diego, CA David Plaskow Carrot/OptumHealth Keith Vanden Eynden New Jersey Society of CPAs Consumer Engagement Seapine Software, Inc. Lisa Wise Roseland, NJ Carrot/OptumHealth/UHG Mason, OH Cisco WebEx - Reston, VA WebEx University Amit Garg Thomas Kercheval Rancho Cordova, CA Upside Learning Solutions Chris Clifford, Amy McGuire SkillsUSA Pune, India City of Gaithersburg Leesburg, VA Gaithersburg, MD The Vanguard Group, Inc. 53. YouTube Videos Valley Forge, PA Kimberly Lopez No awards presented. Ford Motor Company, Retailer Education & Training Dearborn, MI 51. Multimedia & Interactive 54. Blogs, Forums Publications & Wikis
John Ohab, Lt. Jennifer Cragg Jennifer C. Loftus Department of Defense Astron Solutions Alexandria, VA New York, NY
LCS Communications Team Laura Jean Whitcomb Lockheed Martin KearsargeDirectory.com Moorestown, NJ Grantham, NH
Marketing Department Ottumwa Regional Health Center Ottumwa, IA
17 Barry A. Goldblatt Alison Hay Ohio Sea Grant 57. Intranet Sites Ham-Com, Inc. The Creative Group and Stone Laboratory Plano, TX Menlo Park, CA Columbus, OH Comverse Training and Documentation Group Human Services Andrea Kardonsky Boidman Communications Team Comverse Inc. Communications Deafness Research Foundation Peel District School Board Tel Aviv, Israel and Public Affairs New York, NY Mississauga, ON Jewish Employment and Vocational Service Andrew Meinecke, Lisa Craig Technical Publications Group Philadelphia, PA DMB Sports Group, Inc. Pella Corporation 58. Home Pages Dulles, VA Pella, IA Jolene Hernon Gordon Withers National Institute of Justice Strategic Communications, Providence Website Team NAFSA: Association of Washington, DC Code T Providence Engineering & International Educators Dryden Flight Environmental Group, LLC Washington, DC Communications and Research Center Irving, TX Media Support Teams Edwards, CA Susan Brownell Peel District School Board Matt Keith Sanctucare Company Mississauga, ON Molly Hall S+A Cherokee Sparta, WI Energy Education Council Cary, NC The Vanguard Group, Inc. Springfield, IL Valley Forge, PA Sibson Communications 59. Individual Web Maureen Wisener Sibson Consulting Pages & Sections Videotel Productions Feather River Hospital New York, NY London, England Paradise, CA Building Owners and Managers Rich Maggiani Association International Bert Lozano Golden State Water Company Solari Communication Washington, DC Weber Shandwick Rancho Cordova, CA Essex Junction, VT Dallas, TX Jack Holt The Green Sheet STC-NNE Chapter Department of Defense Rohnert Park, CA Nashua, NH Alexandria, VA Web & Tom Ceconi Michael Stokely Mike Horner Intranet Sites HR & Benefits Essentials Stokely Design Associates Inc. Kissimmee/Osceola County Stamford, CT Toronto, ON Chamber of Commerce Kissimmee, FL Patricia M. Burgio, APR Martha Simmons 56. Web Sites Lancaster Central The African American Olivia Yancey School District Lectionary National Association of Mark Deitch Lancaster, NY Atlanta, GA Insurance and Financial 911Media - a division of Advisors Trade News International, Inc. Mark Poole Dawn-Marie De Four-Gill Falls Church, VA Burbank, CA Marsh Consumer The University Urbandale, IA of the West Indies Karen Gupton Chris Rice St. Augustine, West Indies North Carolina Bloomington Hospital McKnight’s Long-Term Care Healthy Start Foundation Bloomington, IN News Staff Scott Warne Raleigh, NC McKnight’s Long-Term Care Warne Marketing + Leslie Denton-Roach News Communications Corporate Communications City of Houston Northfield, IL Toronto, ON Weichert, Realtors Houston, TX Morris Plains, NJ John Carpenter Pattie Covert MCM Communications Clayton Design Group Pittsburgh, PA Falls Church, VA MOAA Web Team Military Officers Association of America Alexandria, VA
Katrina Holt National Maternal and Child Oral Health Resource Center Washington, DC
18 60. Web & Intranet Site 62. One to Two Person– Susan Brownell Michele Martin Content & Writing Produced Web & Sanctucare Company Lawson Health Intranet Sites Sparta, WI Research Institute Scott Vander Heiden London, ON Direct Supply, Inc. Jennifer C. Loftus Pediatric Annals/IDC Staff Milwaukee, WI Astron Solutions SLACK Incorporated Elizabeth Leis-Newman New York, NY Thorofare, NJ LifeBridge Health Tom Ceconi Baltimore, MD HR & Benefits Essentials Corinne LaBossiere Rachel Deonier Stamford, CT CGL Communications The Society of the Communications Staff Toronto, ON Plastics Industry North Carolina Sea Grant Marketing Department Washington, DC Raleigh, NC KMC Controls Rachel Romines New Paris, IN Independent Insurance Agents Bill Wax Pharma International, Inc. of Illinois Wax Custom Communications Syracuse, NY Shasila Rajaiya Springfield, IL Miami, FL Nanyang Junior College Professional Housing Singapore Stephen M. Monroe Management Association Irving Levin Associates 64. Most Improved Web Leesburg, VA Eric Schetselaar Norwalk, CT & Intranet Sites Novell Shirley Soda Opasinski Provo, UT Sandra Martini The Sherwood Group Inc. Mark Deitch Deerfield, IL SMG Communications & 911Media - a division of Neil Nowlin Strategic Implementation Trade News International, Inc. Rachel Deonier Weber Shandwick Lakeville, MA Burbank, CA Dallas, TX The Society of the Ranger Kidwell-Ross Plastics Industry Association for Career and Washington, DC Ranger Kidwell-Ross WorldSweeper.com Technical Education WorldSweeper.com Bow, WA Alexandria, VA Bow, WA Stetson Law Web Redesign Committee, Laura Zuppo, Lisa Antram Davina Gould 63. New Web Catalina Communications Stetson University 61. Web & Intranet Site & Intranet Sites Henderson, NV College of Law Design & Illustration Gulfport, FL Mark Michaud Leah Patten Cerner Brand Campaign Team Ariad Custom Communications The Century Council VIA Marketing Team Cerner Corporation Toronto, ON Arlington, VA VIA Marketing Kansas City, MO Merrillville, IN Editorial, Marketing Collaborative Communications Bill LaViolette and NPD Teams Group I&MI Media Business and Legal Reports, Inc. Washington, DC Les Issambres, France Old Saybrook, CT EdFund Shafqatullah Syed Lisa McPheron, Efren Gomez, Rancho Cordova, CA Society for Technical Jerry Lerma Communication The Collins College of EMSL Website Team Fairfax, VA Hospitality Management Environmental Molecular at Cal Poly Pomona Sciences Laboratory Barbara Horton Pomona, CA Richland, WA Weber Shandwick Dallas, TX DiagnoCure Philip Kiff, Anita Dubey, Communications Team Katherine Russo DiagnoCure Oncology Institute for Work & Health Laboratories Toronto, ON Quebec, QC Web Site Development Team, Anniversary Web Site Team Creative Communications Otter Tail Power Company Center Fergus Falls, MN JBS International, Inc. North Bethesda, MD
The John Marshall Law School Chicago, IL
19 Campaigns, 66. Advertising & 67. PR, Public 68. Employee & Benefit Marketing Campaigns Information & Public Communications Programs & Plans Service Campaigns Andrew Marketing Department Buck Consultants Andrew—A CommScope Designed by Fletcher & Los Angeles, CA 65. Education & Company Wilder Communications, Inc. Training Campaigns, Newton, NC A4M American Academy of Brandy Wilson, and the Programs & Plans Anti-Aging Medicine CH2M HILL EMS Suzanne Piner Littleton, MA Communication Team Booz Allen Hamilton CH2M HILL Debby Clark McLean, VA Boise, ID American Specialty Health The American College San Diego, CA of Radiology Jonathan Hounshell Reston, VA Human Resource East Tennessee State Communications Barbara F. Orwig University City of Houston Career Communications, Inc. Christina Johnson Johnson City, TN Houston, TX Overland Park, KS California Sea Grant La Jolla, CA Laura Rose, Jamie Santiago Gary Williams Judy Phair Educational Testing Service City of Mississauga Graduate Management Dan Crandall Princeton, NJ Mississauga, ON Admission Council Cleveland Metroparks McLean, VA Cleveland, OH Marketing Department Cindy Fletcher IGA, Inc. Great-West Retirement Services Michel Filion Harold Nicoll Chicago, IL Greenwood Village, CO Iron Ore Company of Canada The Dow Chemical Company Montreal, QC Midland, MI Mark Poole Kerry Blankenship, Marsh Consumer Jean Haynie Lockheed Martin - George McNeilly Urbandale, IA Human Resource Services - Creative & Strategic Services ESPN Purdue University Richland, WA Celebration, FL Tessa Burton West Lafayette, IN Northwestern Memorial Carrie Koenig William J. Weger Hospital KPMG’s Communications Team MedStar Health Image One PR Chicago, IL Montvale, NJ Columbia, MD Rockville, MD Melissa McGrath Klusmeyer Sharon Parsley, Diana Massing Enterprise Learning Jennifer Benefield Promotional Products Lockheed Martin Pacific Northwest Missouri Department Association International Orlando, FL National Laboratory of Transportation Irving, TX Richland, WA North Kansas City, MO Tim Hess David Brazeau, Nicholas Smith McLeod Health Richard McCabe, Ph.D., Publicity Department Rouge Valley Health System Florence, SC Scott Case, Ph.D. National Organization of Toronto, ON SciStrategy Communications Mothers of Twins Clubs, Inc. Louis-Philippe Péloquin West Conshohocken, PA Franklin, TN Kelly Mack Morneau Sobeco Southwest General Montreal, QC Kshitij Nerurkar Nemours Health and Health Center Tata Interactive Systems Prevention Services Middleburg Heights, OH Cynthia Spink Edison, NJ Newark, DE Vanguard Karen Ow Wayne, PA Bruce Haghighat Donna Snellings Texas Medical Liability Trust Tricore Interactive, Inc. Northern Virginia Austin, TX Valerie M. Wise Princeton, NJ Electric Cooperative Manassas, VA Watson Wyatt Worldwide Graphics and Print, Resource New York, NY Production & Distribution Robert E. Ayers The United Church of Canada Publication Design Inc. Zync Toronto, ON Zionsville, PA Toronto, ON
Sara Hunt, Lisa Atkinson Touch Points Public Relations Richmond, VA
Ellen Rossetti University of North Texas Denton, TX
20 69. Member 71. Health & Medical Nicole Spataro 74. Total Publication & Customer Campaigns & Programs Cambridge Healthtech Institute Programs Communications Needham, MA Amanda Roach Bill Nicholson Agathe Plamondon Bloomington Hospital Utilities Commission PRM Consulting Group Communicateurs du Fauve Bloomington, IN City of New Smyrna Beach Roswell, GA Montreal, QC New Smyrna Beach, FL CAWOOD Shelby Putnam Tupper CUES Marketing Team Eugene, OR Communications & Shelby Designs & Illustrates CUES Marketing Department Oakland, CA Madison, WI Concentra Marketing Team Family, Career and Community Addison, TX Leaders of America Davina Gould, Frank Klim Strategy & Stakeholder Reston, VA Stetson University Relations Donald Maxton College of Law Hospitals of Ontario Continuum Health Partners Lockheed Martin - Gulfport, FL Pension Plan New York, NY Creative & Strategic Services Toronto, ON Richland, WA University Housing Marketing JMH Education University of Illinois Mark Poole New York, NY Ronald H. Sohn Champaign, IL Marsh Consumer Maryland Veterinary Urbandale, IA Judie Havers, Anne Kay Medical Association Baltimore, MD London Health Sciences Centre 75. Special Purpose Danielle Rinker, Karen Perrino and St. Joseph’s Health Care - Campaigns, Programs SkillsUSA London Elena Fernandez Leesburg, VA London, ON New Mexico State University & Plans Las Cruces, NM United Business Media Mercy Medical Center Donald Maxton and CA, Inc. Dubuque, IA Center for Health Beth Israel Medical Center Manhasset, NY Communications New York, NY Public Relations Team Social & Scientific Systems, Inc. Ontario Nurses’ Association Silver Spring, MD Elizabeth Ross Toronto, ON Continuum Health Partners 70. Financial & New York, NY Investment Campaigns Gregory Walker 73. Government & Programs Texas Medical Foundation Agency Keri Potts, Alison Lazar, Health Quality Institute Communications Joe Goldstein Jackson’s Marketing Group Austin, TX ESPN Jackson National Life Bristol, CT Research, Reporting and Insurance Company VIA Marketing Team Communications Department Denver, CO VIA Marketing Nidiana Paredes Chicago Housing Authority Merrillville, IN L-3 Communications Linda Keefe Chicago, IL Reston, VA Shared Results International Shannon Puphal Strategic Communications, Webster, NY Wise Regional Health System Code T Decatur, TX Grace Cho Dryden Flight Watson Wyatt Worldwide Research Center Edwards, CA New York, NY 72. Meeting & Event Campaigns, Programs Susan Kelley & Plans The Maryland-National Capital Park and Planning Commission Alissa Pierson Upper Marlboro, MD Arizona State University Alumni Association Military Housing Tempe, AZ and Lodging Institute Leesburg, VA Marie Lerch Booz Allen Hamilton Office of Disability Employment McLean, VA Policy & Veterans’ Employment & Training Service U.S. Department of Labor Washington, DC
21 Antonio Poglianich 78. PR, Public Melanie Scarborough Linda Longo Mercer Information & American Bankers Association Home Lighting & Accessories New York, NY Public Service Writing Washington, DC Clifton, NJ Colleen M. Kelley Margaret Kay Rachel Speirs Boe Workman National Treasury American Podiatric Institutional Real Estate, Inc. AARP Employees Union Medical Association San Ramon, CA Washington, DC Washington, DC Bethesda, MD Geoff Bilau Association of Fundraising Steve Ziga, CPD, CET The International Association Professionals American Society of Plumbing and Mechanical Arlington, VA Writing of Plumbing Engineers Officials Chicago, IL Ontario, CA
76. Education & 79. Media Kit & Amputee Coalition of America Sara Schreiber Training Writing News Release Writing Knoxville, TN Law Enforcement Technology Fort Atkinson, WI Cerner Corporation Kimberly A. Howard Joanne M. Lozar Glenn Public Relations Team Association of Patrick Hyland EduInk Cerner Corporation Corporate Counsel LP Gas Magazine Alexandria, VA Kansas City, MO Washington, DC Cleveland, OH Jennifer Hillebrand Myra Vandersall Samuel Greengard Liza Berger MyFire Learning Wilson Monnig Creative Baseline Magazine McKnight’s Long-Term Care Rochester, MI St. Peters, MO New York, NY News Northfield, IL Joe Medina, CPhT, B.S. Pharmacy Duncan Will, CPA/ABV, CFE Tech Lectures for the CAMICO Mutual Insurance Co. Maggie Leyes Pharmacy Technician 80. Web Writing Redwood City, CA National Association of Denver, CO Insurance and Financial Strategic Communications, Katherine L. George Advisors Code T Catalina Communications Falls Church, VA 77. Advertising & Dryden Flight Fredericksburg, VA Marketing Writing Research Center Jordan Bostic Edwards, CA Sara Drummond National Athletic Trainers’ Doug Ebersole CCIM Institute Association Michelle Manafy, Chicago, IL Dallas, TX Penn State Alumni Association Theresa Cramer University Park, PA Information Today, Inc. Dave Schafer Mike Price Wilton, CT Tessa Falk City of Houston National Ground Water Promotional Products Houston, TX Association Elizabeth Fordham Westerville, OH Association International Quill & Ink Irving, TX Jeff L. Brown Houston, TX Civil Engineering Magazine Steve Woo Reston, VA The New Physician Reston, VA 81. Feature Writing Robert L. Reid Civil Engineering Magazine Stephanie Z. Pavlou Alyson Sulaski Wyckoff Reston, VA O&P Business News/ AAP News SLACK Incorporated Elk Grove Village, IL Donna Patané Thorofare, NJ Costco Wholesale John Cochran, Al Jones Issaquah, WA Air Force Safety Center Kirtland AFB, NM The Green Sheet Rohnert Park, CA Maria C. Thiry American Association of Leah Lawrence Textile Chemists and Colorists HemOnc Today Research Triangle, NC Thorofare, NJ
22 Public Relations Team Marie Rosenthal, Erin Anderson The Green Sheet Ontario Nurses’ Association Jennifer Barlow Costco Wholesale Rohnert Park, CA Toronto, ON Veterinary Forum Issaquah, WA Yardley, PA Hammock Inc. Theresa L. Houck, Ken Schnepf Peggy Edwards Nashville, TN Putman Media, Inc. Steven Clark Professional Tennis Registry Itasca, IL The Walt Disney Company Hilton Head Island, SC Jessica Dye Burbank, CA Information Today, Inc. Patricia L. Harman Steven Clark Wilton, CT Restoration Industry Ferrell Cain The Walt Disney Company Association WorldWide Drilling Burbank, CA Kimberly Jenkins Columbia, MD Resource, Inc. National Association of State Bonifay, FL Boating Law Administrators Kathleen M. Beans Lexington, KY The Risk Management 84. How-to Series Writing Association 82. Feature Series Michael W. Kahn Philadelphia, PA NRECA - Electric Co-op Today Writing Kristin Sundin Brandt, CFMP Arlington, VA Iris Aboytes American Bankers Association Sandia National Laboratories British Columbia Washington, DC Brian McCurdy Albuquerque, NM Medical Association Podiatry Today Vancouver, BC Frances Strassman Malvern, PA Meredith Holmes More Than Order Society of Women Engineers D.Teddy Diggs Berkeley, CA Maryann Lawlor Cleveland Heights, OH EDUCAUSE Signal Magazine Boulder, CO Fairfax, VA Charlotte Thomas 85. News Writing Society of Women Engineers Jeff Huss Mike Berriochoa Cleveland Heights, OH Huntington Beach Washington River Police Officer’s Association Carmel Sileo American Association Protection Solutions Karen Carlson and Foundation Richland, WA Huntington Beach, CA for Justice Southern Illinois University Washington, DC School of Medicine Karienne Stovell Joe Darrah Springfield, IL Maureen Carollo, CRCM Wiley Merion Publications Hoboken, NJ King of Prussia, PA American Bankers Association Laura Patterson Washington, DC Texas Longhorn Susan M. Rapp Marketing Alliance Jonathan Rollins Fort Worth, TX Orthopaedics Today Europe Thorofare, NJ American Counseling Association/ Counseling Today Donna Mulder ® Alexandria, VA Thrivent Financial REALTOR Magazine Staff ® for Lutherans REALTOR Magazine Chicago, IL Kathleen Davis Appleton, WI COUNTRY Financial Bloomington, IL Brin Wall Michele Drayton Turnaround Management Toyota Motor Sales, USA, Inc. Strategic Communications, Torrance, CA Association Chicago, IL Code T Dryden Flight Ann Marie R. Harvie Richard K. Kolb Research Center U.S. Army Corps of Engineers, Edwards, CA New England District VFW Magazine Kansas City, MO Concord, MA Tina DiMarcantonio Endocrine Today 83. How-to Writing Thorofare, NJ Jean Lachowicz Kira Vermond Gazette ADVOCIS/FORUM Magazine Chicago, IL Toronto, ON
John Ginovsky American Bankers Association Washington, DC
23 86. News Series Tony Illia Brady L. Kay 89. Editorial & Writing Insight Communications Boating Sportsman Magazine Advocacy Writing Las Vegas, NV Idaho Falls, ID Linda Kozaryn Barbara Goldberg Department of Defense Juliette Weiland Bill Schillaci, Clare Condon, AARP Alexandria, VA Juliette Weiland & Co. Ana Ellington Washington, DC Waxhaw, NC Business and Legal Reports, Inc. Elsevier Old Saybrook, CT Brad Pokorny Rockville, MD Laurel M. Sheppard Bahá’í International Lash Publications International Brett Hansen Community Miriam Kapfer, Monika Kram Hilliard, OH Civil Engineering Magazine New York, NY Kraft Foods Global, Inc. Reston, VA Northfield, IL Jordan Bostic Eileen Feretic National Athletic Trainers’ Hammock Inc. Baseline Magazine Susan M. Rapp, Association Nashville, TN New York, NY Gina Brockenbrough Dallas, TX SLACK Incorporated Patricia M. Burgio, APR Angelo Carfagna Thorofare, NJ Cherry Crayton Lancaster Central Fairleigh Dickinson University NC State Alumni Association School District Teaneck, NJ Robert L. Roach Raleigh, NC Lancaster, NY Webb City, MO The Magazine Group NCCI Holdings, Inc. James M. Berklan Washington, DC Boca Raton, FL McKnight’s Long-Term Care News 87. Interviews & Steve Huddleston Duncan Christy Northfield, IL NorthBay Healthcare Personal Profiles Pace Communications Fairfield, CA Greensboro, NC Gail Connelly Apryl Motley National Association of Joseph V. Simone, M.D. American Bankers Association Marge Kumaki Elementary School Principals Oncology Times Washington, DC Washington Hospital Center Alexandria, VA New York, NY Washington, DC University Communications Lola Butcher Glenn Gillen and Marketing Brian Caldwell Oncology Times S+A Cherokee Binghamton University Woodshop News New York, NY Cary, NC Binghamton, NY Essex, CT Robert O’Connell Clifton Barnes Carole Liston Print Services & Distribution Carolina Alumni Review Write Solutions Association 90. Financial & Cary, NC Communications Alexandria, VA Investment Writing Joplin, MO Bobby Vasquez Wendy Cole Joseph Kelly City of Houston - REALTOR® Magazine American Bankers Association HR Communications 88. Regular Chicago, IL Washington, DC Houston, TX Departments Moshe Yudkowsky Chantal Cory Jamie Leffelman & Columns Speech Technology Magazine Ariad Custom Communications COUNTRY Financial New York, NY Toronto, ON Bloomington, IL Suzy Logan American Thoracic Society Kimbrough Towles D Custom New York, NY U.S. Trust, Bank of America Dallas, TX Private Wealth Management John Landreth, CPA, CHC, CFE New York, NY Allan Richter Association of Healthcare Energy Times Internal Auditors Isabelle Cohen-DeAngelis Melville, NY Wheat Ridge, CO Wiley Hoboken, NJ Fran Carville Awards and Recognition Association Glenview, IL
24 Marie Carrier Dave Schafer 93. Technical Writing Anne V. Sonner COGECO Inc. City of Houston The International Association of Varennes, QC Houston, TX Mike Mavrigian Plumbing and Mechanical MOTOR Magazine Officials Eleanor Barrett Anne Marie Wolka Troy, MI Ontario, CA Deloitte LLP Eli Lilly and Company New York, NY Indianapolis, IN Publications Harry G. Samuels MS Govern Learning Services Great-West Retirement Services Lisa James Chesterfield, MO Bradenton, FL Greenwood Village, CO Energy Times Melville, NY Christy Barksdale Marketing Communications Martha King Penton Custom Media and Life Technologies Corporation National Multiple Sclerosis Donna L. Schillinger the Society of Fire Protection Montara, CA Society Hearing Health Engineers New York, NY Clarksville, AR Cleveland, OH Jack Greer Maryland Sea Grant College Elizabeth Fordham Dennise Brogdon Daniel Griesbeck College Park, MD Quill & Ink The Hughston Foundation, Inc. ProEdit, Inc. Houston, TX Columbus, GA Cumming, GA Robert K. Ackerman Signal Magazine Beth Rosenberg, Reagan Barbara Holmes Gobel, Victoria Pickett, Nikki Custy Fairfax, VA Haynes RN, MS, AOCN; SCK Design Soundings Trade Only Shirley Triest-Robertson, Cleveland, OH Jonathan S. Reiskin Essex, CT RN, Ph.D., AOCNS; Transport Topics Wendy H. Vogel, Dan Brougher Publishing Group Kimbrough Towles MSN, FNP, AOCNP Sun Microsystems, Inc. Arlington, VA U.S. Trust, Bank of America Oncology Nursing Society Menlo Park, CA Private Wealth Management Pittsburgh, PA New York, NY 95. Climate Change Kari Duma-White 94. Scientific & Writing Robert L. Roach UnitedHealthcare - Consumer Webb City, MO Communication Solutions Environmental Writing Edina, MN Clifton Barnes Bob Black ABA Bar Leader Magazine Marge Kumaki American Society for Cary, NC 91. Health & Engineering Education Medical Writing Washington Hospital Center Washington, DC Washington, DC Kim Krisberg American Public Courtney L. Davenport Karienne Stovell Charles R. Welch, Ph.D., Health Association - American Association Wiley M.ASCE; The Nation’s Health for Justice Hoboken, NJ William F. Marcuson, III, Ph.D., Washington, DC Washington, DC P.E., Hon.M.ASCE; Michael D. O’Neill Ilker Adiguzel, Ph.D. M.ASCE Susan Barker Critical Care Nurse San Mateo, CA Civil Engineering Magazine Binghamton University American Association of Reston, VA Research Advancement Critical-Care Nurses Susan Peterman Binghamton, NY Aliso Viejo, CA Wayne, PA Stephen Smith Costco Wholesale Stephen Packard Marc Sirockman Issaquah, WA Deloitte Consulting Artcraft Health Education Hartford, CT Flemington, NJ 92. Speech & Michele S. Gerber, Ph.D. Script Writing Fluor Hanford Communications Carrot Richland, WA St. Louis Park, MN Rich Hansen AARP Dan Thompson Washington, DC Forest Preserve District of DuPage County Britta Monaco Wheaton, IL City of Gaithersburg Gaithersburg, MD
Ron Kirkpatrick Toyota Motor Sales, USA, Inc. Torrance, CA
25 Christopher Murphy 98. Special Purpose Design & Julie Fournier NAFSA: Association of Writing National Association International Educators Illustration of REALTORS® Washington, DC Hillary John Chicago, IL AARP Hanna Goss Washington, DC 100. Design & Layout Maxine Morris NOAA Coastal Services Center National Board for Professional Charleston, SC Teaching Standards Raina Keefer, Krissy Freeman Dennis Spotts Arlington, VA The American College Air Force Safety Center Ann Cony of Radiology Kirtland AFB, NM Sacramento Municipal Reston, VA Brian Taylor Utility District National Defense Magazine Bob Black Sacramento, CA Arlington, VA Cathy Streiner American Society for The Corporate Pen Engineering Education Jeremy Timberman Cookeville, TN Washington, DC 96. Energy Efficiency New Jersey Association of Mental Health Agencies, Inc. Priscilla Knight Patrícia Reis, Henrique Writing Mercerville, NJ Northern Virginia Cayatte, Filipa Gregório, Electric Cooperative Francisco Ponciano, Cláudio Deb Stewart Communications Team Manassas, VA Garrudo American Bankers Association Peel District School Board Atelier 004 Washington, DC Mississauga, ON Daniel P. Bearth Lisbon, Portugal Transport Topics Stephanie Bell Joy Gendusa Publishing Group George Bartel CCIM Institute PostcardMania Arlington, VA Cantrav Leisure Services Chicago, IL Clearwater, FL Vancouver, BC Cecilia Green Gil Press Jennifer Roycroft Turnaround Management Bill Carlson EMC Corporation Roycroft Design Association Costco Wholesale Hopkinton, MA Boston, MA Chicago, IL Issaquah, WA NC State Magazine Segal Communications Karienne Stovell Maria T. Sicola NC State Alumni Association The Segal Company Wiley Cushman & Wakefield, Inc. Raleigh, NC New York, NY Hoboken, NJ New York, NY Kristen Fuest John Kidon 97. Writing Series SUNY Geneseo Davis & Company 99. Best Rewrites Student Association Glen Rock, NJ Julia Bencomo Lobaco Geneseo, NY Marlis McCollum AARP Segunda Juventud Funk/Levis & Associates The Alban Institute Steven Clark Washington, DC Eugene, OR Herndon, VA The Walt Disney Company Phyllis Rossow Burbank, CA Carla Kemp Allie Charitan, Laura Fry, Otter Tail Power Company Natalie Speck American Academy of Pediatrics Terri Heuser Fergus Falls, MN Glyphix Elk Grove Village, IL WTWH Media, LLC Kent, OH Wes Isley, Marc Barnes Middleburg Heights, OH Jennifer Norbut Pace Communications Lockheed Martin - Greensboro, NC Commercial Investment Real Estate Creative & Strategic Services Chicago, IL Richland, WA
Finn Keough Nancy Roy Mercer, on behalf of The Magazine Group United Online Washington, DC Los Angeles, CA
Kevin McLaughlin The Risk Management Association Philadelphia, PA
C.J. Ellis Veterinary Technician Yardley, PA
26 101. Illustration 103. Covers Time Inc. - Content Solutions Warren Miller, Karen Kramer & Typography New York, NY Berger Group Holdings, Inc. Edith A. Caro Morristown, NJ Belinda Klein, MA American Podiatric Dianna M. Scoggins The Hughston Foundation, Inc. Medical Association Triangle Apartment Association Strategic Communications, Columbus, GA Bethesda, MD Raleigh, NC Code T Dryden Flight Glenn Pierce Bob Black Steven Clark Research Center The Magazine Group American Society for The Walt Disney Company Edwards, CA Washington, DC Engineering Education Burbank, CA Washington, DC Hammock Inc. John R. Burgreen, III Nashville, TN MCCS Marketing Branch Robert Cao-Ba 104. Spreads Camp S.D. Butler, Okinawa Arizona State University John R. Burgreen, III MCCS Marketing Branch Alumni Association Warren Miller, Karen Kramer Camp S.D. Butler, Okinawa Larry Williams Tempe, AZ Berger Group Holdings, Inc. Pace Communications Morristown, NJ Greensboro, NC Georgia Park NFL / H.O. Zimman, Inc. Lynn, MA ASCD Jan Hilton Scientific Publications, Alexandria, VA Civil Engineering Magazine Penton Custom Media and Graphics & Media Reston, VA SAIC-Frederick, Inc. Kimberly A. Howard Simon Property Group Cleveland, OH Frederick, MD Association of Melissa Hamid Corporate Counsel The Magazine Group Randy Montoya Karen Carlson, James Hawker Washington, DC Washington, DC Southern Illinois University Sandia National Laboratories Albuquerque, NM School of Medicine Sarah Wees Jeanny L. Pidgeon Springfield, IL The Delta Kappa Gamma MCCS Marketing Branch Dawn-Marie De Four-Gill Society International Camp S.D. Butler, Okinawa Bennett DeOlazo Austin, TX The University of the West Indies Studio B Christopher Murphy St. Augustine, West Indies Alexandria, VA Flow Control Magazine NAFSA: Association of Grand View Media Group International Educators Philadelphia, PA Washington, DC 102. Infographics 106. Corporate Identity Bruce Tobin Jill Brabant & Graphic Standards The Magazine Group Bob Black National Association of Washington, DC Materials American Society for Insurance and Financial Engineering Education Advisors Mark W. Jordan AGEISS, Inc. Washington, DC Falls Church, VA National Association of Evergreen, CO Secondary School Principals Jon Kennedy Roxanne Rash Reston, VA Borys Mar Cisco WebEx - Print Services & Distribution BCS Incorporated WebEx University Association Employee Benefits Division Laurel, MD Rancho Cordova, CA Alexandria, VA New York State Department of Civil Service Division of Public Affairs, Peggy Slasman Schenectady, NY Communications and Massachusetts General 105. Photography Creative Services Hospital SPARK Publications Colorado State University Boston, MA Matthews, NC Felicia M. Hall Fort Collins, CO Air Force Safety Center Laura Hegyi Kirtland AFB, NM Speech Technology Magazine New York, NY Bob Black American Society for Engineering Education Washington, DC
Ann States, Susan Siracusa Arthritis Foundation Atlanta, GA
27 Dark Horse Marketing 107. Print Ads Rolanda Jundt 111. Best Redesigns Scarsdale, NY & Advertorials Pacific Northwest National Laboratory, Marketing and Thais Carter, Christine Waring Jennifer Sailer Steve Escobedo Technical Communications Advanstar Dental Media Evoke Idea Group, Inc. The Arizona Republic Richland, WA Rosemont, IL St. Charles, IL Phoenix, AZ Maureen McKinney, Michelle American Counseling Sarah Alsofrom CAWOOD Taylor, Dan Cichetti Association/ Counseling Today Gunster Eugene, OR Veterinary Learning Systems Alexandria, VA West Palm Beach, FL Yardley, PA Susanne Ho Publications Services Lynn Burge KMB American Institutes Master-Bilt Products Hong Kong 110. Calendars, for Research New Albany, MS Posters & Certificates Frederick, MD Candice Kiel Brian Hawkins Kate McMahon The Write Type Joanne Drummond National Athletic Trainers’ Aon Consulting Reno, NV CareFirst BlueCross BlueShield Association Winston-Salem, NC Dallas, TX Owings Mills, MD Roxanne Rash, Andy Brown Carrot/OptumHealth Communications Team 108. Packaging Art Engine Consumer Engagement Peel District School Board & Forms Design Alexandria, VA Mississauga, ON Carrot/OptumHealth/UHG Reston, VA Rochelle Cancienne-Touchard Ken Ceccucci Corinne Cooper St. Charles Parish BonoTom Studio, Inc. John Meagher Professional Presence Public Schools Arlington, VA Communication Consulting Luling, LA Civil Engineering Magazine Reston, VA Tucson, AZ City of Portage Portage, MI Creative Services Group Amy Cevario, Pattie Covert 109. Exhibits, Clayton Design Group Tech Data Corporation Deborah Henry, Displays & Signage Falls Church, VA Clearwater, FL Dr. James Pesek Clarion University of Cerner Design Carol Black Office of Public Affairs Pennsylvania Cerner Corporation Fairleigh Dickinson University Coordination Clarion, PA U.S. Department of Energy, Kansas City, MO Teaneck, NJ National Energy Technology Computer History Museum Michelle Irwin, Lori Spencer, Jonathan Jarashow Laboratory and Studio 1500 Paula Rose H. Crimson Inc. Pittsburgh, PA Mountain View, CA L’Anse Creuse Public Schools Spring Valley, NY Harrison Twp., MI Leslie Kirshaw, David Spence Aaron Phillips Marketing Communications Webadvantage Courier Magazine Employee Benefits Division Life Technologies Corporation Redding, CT Kansas City, MO New York State Department of Montara, CA Barbara Horton Civil Service Weber Shandwick Schenectady, NY Lockheed Martin - Dallas, TX Creative & Strategic Services Marketing Department Richland, WA Ottumwa Regional Health Center Susan Kelley Ottumwa, IA The Maryland-National Capital Park and Planning Commission Upper Marlboro, MD
Brett Nation NATION DESIGN LLC Alexandria, VA
Philter Communications Toronto, ON
28 David Jenne Global Polyurethanes Brett DeBoer, 114. One-of-a-Kind - Dartmouth-Hitchcock Public Affairs Team Courtney Lehmann Custom-Published Medical Center Dow Polyurethanes, University of the Pacific Publications Lebanon, NH a Business Group of the Stockton, CA Dow Chemical Company The American College Defense Contract Midland, MI Mark Calder Bryn Mawr, PA Management Agency Upper Canada District Alexandria, VA Edmund C. Ross School Board Alan Bell Fairfield University Brockville, ON BLK Publishing Company, Inc. Geoff Bilau, Jeff Ortiz Fairfield, CT Los Angeles, CA The International Association of Janie Blankenship Plumbing and Mechanical Patricia Crenshaw VFW Magazine Collaborative Communications Officials Kronos Longevity Kansas City, MO Group Ontario, CA Research Institute Washington, DC Phoenix, AZ Rachel Oliver Wendy Brandon VISIT Milwaukee Marian Calabro Marine Corps Community Benefits Information Milwaukee, WI CorporateHistory.net LLC Services, Food & Beverage & Financial Education Hasbrouck Heights, NJ Camp S.D. Butler, Okinawa Department Rhonda Berkower Military Officers Association WGBH Educational Foundation Dian Griesel Anne Loftin Weston of America Boston, MA The Investor Relations Group Pace Communications Alexandria, VA New York, NY Greensboro, NC Carole Liston Doreen Zudell, S. Jenise Veris, Write Solutions Marilyn Barnett Gary Halpern Kelly R. DiFrancesco Communications MARS Advertising The PhotoMedia Group, Inc. NASA Glenn Research Center - Joplin, MO Southfield, MI Seattle, WA AeroSpace Frontiers Cleveland, OH Laura-Jo Boynton Annick Lambert, Kyle Walker 113. One-of-a-Kind - Timberlake Cabinetry Pratt & Whitney Canada Sophie Hanson Winchester, VA Longueuil, QC Newsletters Ink Web & Electronic Murray, UT Publications Pamela Fields Webb, In Churl Yo Lee Beadling, and the Larry Burditt 115. One-of-a-Kind - Promotional Products Orthopedics Today Staff Central Michigan University Health & Medical Association International Orthopedics Today Mount Pleasant, MI Publications Irving, TX Thorofare, NJ Kristen Smolen Marc Sirockman Rebecca Tolley Theda Llewellyn Ford Motor Company, Artcraft Health Education SAIC Registry of Interpreters Retailer Education & Training Flemington, NJ McLean, VA for the Deaf, Inc. Dearborn, MI Alexandria, VA Georgetown University Karen J. Abbas, RN, MS, AOCN Washington, DC Denise Mosgrove Meniscus Educational Institute One-of-a-Kind West Conshohocken, PA San Diego Convention Center Lockheed Martin - Publications Corporation Creative & Strategic Services Enterprise Learning San Diego, CA Richland, WA Pacific Northwest National Laboratory San Jose Leadership Council National Association for Richland, WA 112. One-of-a-Kind - San Jose, CA Healthcare Quality Print Publications Glenview, IL Joseph & Grace Criscuoli SAGE and Alexander Street Press Andrew Meinecke, Lisa Craig St. Vincent Pallotti High School Carole Szpak Thousand Oaks, CA DMB Sports Group, Inc. Laurel, MD National Association of Dulles, VA Psychiatric Health Systems Jeff Hajek Storage Networking Industry Washington, DC Association Velaction Continuous San Francisco, CA Improvement, LLC Mill Creek, WA
29 Sophie Hanson Sides & Associates Lockheed Martin - Hugh R. Furneaux Newsletters Ink Lafayette, LA Creative & Strategic Services Lantana Consulting Group Murray, UT Richland, WA Toronto, ON
Roper St. Francis Healthcare Eileen Callahan Lois Trench-Hines Charleston, SC 118. One-of-a-Kind - Penton Custom Media and Meniscus Limited Scientific & the National Association of West Conshohocken, PA Rita Kester Environmental Educational Procurement Silverton Hospital Publications Cleveland, OH Woodburn, OR Rachel Coker Cheryl Hobbs, Dan Cichetti Binghamton University 121. One-of-a-Kind - Veterinary Learning Systems Research Advancement Public Service – 30 – Yardley, PA Binghamton, NY Publications Mary Bevan Shelley Svidal 116. One-of-a-Kind – Concurrent Technologies Corporation Alberta Teachers’ Association Crisis & Emergency Edmonton, AB Communications Johnstown, PA Robin Goettel Bruce Swart No awards presented. Illinois-Indiana Sea Grant The John Marshall Law School Urbana, IL Chicago, IL
117. One-of-a-Kind - Marketing Department Jane D. Zimmerman, Ph.D. Government KMC Controls The Mount Sinai New Paris, IN Medical Center Publications New York, NY Minnesota Sea Grant Program Publications Services Duluth, MN Kelly Mack American Institutes Southwest General for Research Trudy Soucoup, Kim Young, Health Center Frederick, MD Julie Lawrence Middleburg Heights, OH Wolf Haven International CFSR Team, Child Welfare Tenino, WA Reviews Project Childrens’ Bureau, HHS 122. One-of-a-Kind - North Bethesda, MD Charitable Publications 119. One-of-a-Kind - Deidre Ebrey Climate Change L.N. Vaillancourt, City of Moore Publications Jane Martinsons Moore, OK Association Management Center Donna McCaskill Glenview, IL DI Communications Team, NOAA Coastal Services Center Directorate for Analysis Charleston, SC Defense Intelligence Agency Jackson’s Marketing Group Jackson National Life Washington, DC Terracom Public Relations Insurance Company Chicago, IL Lockheed Martin - Denver, CO Creative & Strategic Services Richland, WA Jamie Finkelstein 120. One-of-a-Kind - JCDS, Boston’s Jewish Mary Priller Energy Efficiency Community Day School Mundelein Park Publications Watertown, MA & Recreation District Mundelein, IL G. Ray Merchant Jewish Federation Anaheim Public Utilities of Palm Beach County Anaheim, CA West Palm Beach, FL
Beckie Jas Halton Region Health Department Oakville, ON
30 A note on format: ■ Grand Awards are listed alphabetically by organization, within each main category. ■ Grand Award winners are shown either in for profit or nonprofit subcategories, based on the entering organization. So, in some cases, a nonprofit Grand Award-winning publication may be listed in a for profit subcategory if, for example, it was entered by a for profit ad agency which actually produced the publication. ■ Awards of Excellence are listed alphabetically by organization name, within each individual category. Awards for individuals without an organization name are listed alphabetically by last name at the end of the entry category. ■ Organization names appear in the format and style used by entrants.
To order additional award certificates for co-workers and contributing vendors, see the order form on the back page of this brochure. Photocopy as necessary. You also may download and print the order form (pdf file) OVER from http://www.apexawards.com/orderapexcertificates.htm ➪ 31 Order Form: APEX 2009 ADDITIONAL Certificates Your chance to give a “pat on the back” to deserving staff, freelancers and vendors.
If you won an APEX 2009 Award (or Awards), you may want to order additional award certificates—for yourself, or for 4. Payment must accompany order. other staff, departments or organizations, vendors and ❐ Check enclosed (in U.S. funds, drawn on a U.S. bank) freelancers who helped produce the winning entries. To place your order for extra certificates, simply fill Charge my ❐ Visa ❐ MasterCard ❐ American Express out this form. Make sure to type or print clearly. Card #______Name on card:______1. Clearly type or print the EXACT wording you’d like for additional certificates—names, titles, company, etc. Expiration date: ______☛ Best method: Attach photocopies of your Signature:______original certificate(s) with changes marked. Mail my certificate(s) to: 2. Here is the copy for my additional certificates 5. order: Clearly write your mailing address, or attach your business card. We’ll mail your certificates to the exact address you provide.
______Name: ______Org: ______Address: ______City/State-Prov./Zip:______Phone: ______E-mail: Sample Certificate Copy: ______Most Improved Newsletters (entry category) The Ace Reporter (entry title) Judy Smith (name of staff person) Mail this order form, with payment, to: Publications Manager (job title) 6. Ace Software, Inc. (name of organization) APEX 2009 Additional Certificates Communications Concepts, Inc. 7481 Huntsman Blvd., #720 3. Enclosed is my certificate order for: Springfield, VA 22153–1648 Or fax this order form with your credit card order to: Qty:______APEX 2009 Award of Excellence certificates. 703/643–2329 (secure fax machine) Qty:______APEX 2009 Grand Award certificates. NOTE! Certificate orders cannot be phoned in. To ensure accuracy, they must be mailed or faxed. _____Total # of certificates @ $______each = $______Payment must accompany orders. Please allow (total enclosed) 2 to 3 weeks for delivery. Cost: $15 each (Until October 6, 2009) Note: All APEX 2009 Award Winners received one (1) certificate $18 each (From October 7 on) at no charge for each winning entry. Each included the name of the person or organization as it appeared on your entry form. (includes shipping via 1st Class Mail) Use this form to order additional certificates.