Waitaha Hauora Position Description
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WAITAHA HAUORA Waitaha Hauora is a smokefree organisation and is committed to a smokefree Aotearoa POSITION DESCRIPTION Position: Tamariki Ora Kaimahi (Community Health Worker) Responsible to: Tamariki Ora Nurse Team Leader Early Years Services Manager Hours of Work: Permanent 32 hours per week 0.8 FTE Based at: 11 Garden Place Tauranga And Hauora Te Puke Service area Te Puke Purpose of Position: To identify tamariki (0-5yrs of age) within 2 – 3 weeks of age who are at risk of not accessing Tamariki Ora and Immunization services, in association with their whānau. This will be achieved through: 1. Working collaboratively with TMT’s Tamariki Ora Nurses, Social Workers, Health Promoter and relevant staff from Te Manu Toroa’s GP Clinics 2. Advocating on behalf of tamariki and whānau identifying and clarifying their needs with health professionals 3. Developing effective links and networks with relevant health providers, govt. agencies, groups and organizations, who deliver services to tamariki and their whānau in conjunction with the Tamariki Ora Nurses Supervisor: Peer Supervision Group and an external supervisor Training and Development: Te Manu Toroa shall engage in all aspects of developmental training with each staff member. Cultural training includes Waitaha Tikanga Conditions of Employment: Individual Employment Contract or Collective Employment Contract Tribal Territory: Mai Nga Kuri a Wharei ki te rohe o Waitaha-a-Hei Geographical Boundary: Rural, central and urban Tauranga, Papamoa, Mount Maunganui, Arataki, Matapihi, Welcome Bay and Te Puke Page 1 of 7 Updated July 2015 PRIMARY OBJECTIVE To progressively strive towards improving Maori health gains for tamariki and their whānau by providing care and support to improve their access to Tamariki Ora / WCC and Immunization Services by means of facilitation, assessing their needs and advocating for access to Primary Health Care Services in conjunction with Tamariki Ora Nurses SERVICE OBJECTIVES The Tamariki Ora Kaimahi will: focus on improving the health status of predominately Maori tamariki , by providing Kaupapa Primary Health Services as outlined in the Job Description through: . Health promotion and support of other Kaimahi with education i.e. safety in the home, car seat safety, water safety etc . Referrals to Tamariki Ora and Nurse, Social Worker and Oral Health Teams . Enrolling tamariki with GP Clinic Services . Promoting and encouraging immunizations . Assisting with transportation of tamariki to clinics, dentist, specialist appointments etc where there is no other alternative Ensure all processes consider and meet the needs of Maori Ensure all tamariki and their whānau who utilize Tamarki Ora Services are informed of the Code of Health and Disability Services Consumers’ Rights Ensure that processes are culturally appropriate and are delivered in a culturally sensitive manner Work as a part of the Te Manu Toroa Tamariki Ora team including the Early Years Services Manager, Tamariki Ora Nurse Team Leader, Tamariki Ora Nurses and Te Manu Toroa Social workers, and work collaboratively with TMT staff engaged in the care of tamariki. This will also include other community workers and organizations providing health services to tamariki and their whanau SERVICE USERS The target users of this Service are tamariki (0-5 years) and requires working co-operatively with their whanau The priority group will be predominantly Maori. Page 2 of 7 Updated July 2015 Nature and Scope of Responsibilities Responsibilities and Outcomes Sought: Outputs & Key Tasks Output Indicators Performance Measurement Service Delivery and Co-ordination Annual Target Must maintain an active Monitored in terms of monthly caseload of 140 tamariki aged and quarterly reporting between 0-5years and predominantly Maori Universal Core Contacts Aim to ensure that every Monitored in terms of monthly tamariki receives all their Well and quarterly reporting Child Tamariki Ora Core Contacts they are entitle to receive from birth to five years To effectively communicate, liaise and network with: Collaboration with TMT staff is Reflected in both written and Te Manu Toroa GP Clinics, evident in delivering services to Early Years Services Manager, oral feedback Tamariki Ora Nurse Team tamariki and their whanau Leader, Tamariki Ora Nurses, Te Manu Toroa Social Workers, The Kaimahi has knowledge and Has attended tikanga training Outreach Immunisation links with the local Maori and provided by Te Manu Toroa and Coordinator, Mainstream networks has knowledge of tribal kawa B4 School Check Coordinator, within working rohe Health Promoter, Oral Health Team, Has a working relationship with Facilitates effective linkages external networks and community organizations and with external organizations Government agencies groups and develops working relationships with these services Actively supports Te Manu Service delivered predominately Liaises closely with other Toroa Kaupapa and participates by Maori for Maori stakeholders in Maori Health, fully in the activities and and works in close association development of Te Manu Toroa with them in a way that promotes and enhances Maori health, High quality effective Kaupapa Service delivery is targeted for wellbeing and unity service delivery to tamariki and Maori but is not exclusive to their whanau that is responsive Maori to Maori needs Page 3 of 7 Updated July 2015 High quality delivery Administration Service Enrolments Forms, Check all files are updated as Demonstrates competent Client files and Patient per each contact and ensure all record keeping and all data Management Systems are documentation is recorded recorded accurately both on maintained appropriately accurately computer based programmes and paper Maintain electronic file as well Able to review, monitor and as manual file. update client data Able to manage and co-ordinate Administrative requirements Effectiveness is monitored work tasks fulfilled To provide prompt access for Improved services and Improved access recorded in Maori to appropriate Primary responsiveness for Maori data Health Service and relevant Whanau express satisfaction specialist services To communicate effectively Continuously linking in with Te Effectiveness is monitored with Tamariki Ora Nurse, Health Manu Toroa’s own services Promoter, Oral Health Team and other relevant TMT staff Care Planning Appropriate referrals are made Receives referrals for tamariki Demonstrates the ability to to relevant community and refers to appropriate disseminate the referrals to the agencies in conjunction with the provider correct level of specialised care Tamariki Ora Nurses Ensures a follow up process is maintained Can coordinate effectively and efficiently Demonstrates effective case Facilitates effective case Adheres to codes of professional management of the individual management, advocacy and conduct and legislation and tamariki and their whanau brokerage to appropriate aligns practice to BOPDHB services Contract and legal statutes Provides a culturally safe and The provision of support that Identifiable audit trail through personally safe environment for allows entry into services and the processes of care and Maori tamariki and their ensures ongoing care through discharge of Tamariki whanau to discharge at 5 years of age Page 4 of 7 Updated July 2015 Demonstrates awareness of Clinical referrals and clinical Documented trail of referrals boundaries and safe practice documentation is completed by Tamariki Ora Nurses Cultural Safety & Appropriateness To practice and acknowledge All services will measure Whanau involved in evaluation the importance of Maori culture cultural outcomes within your support role and Demonstrates awareness of working practice cultural issues regarding advocacy and support and case management To provide a cultural assessment Client management records Able to reflect tikanga in practice within the framework of indicate that processes are Kaupapa Maori carried out within a cultural Whanau involvement in framework assessment , care and evaluation Able to access various support All services will measure services at the request of the cultural outcomes client and whanau e.g. Minita Maori, tohunga. To provide Whanau, Hapu and Whanau well informed Strong effective relationships Iwi with education, information and support resources Tamariki Ora Service evaluation forms given to whanau annually Legislation Vulnerable Children’s Act 2014 Takes responsibility for Safety check is completed ensuring understanding of before the employment or compliance at all times with engagement commences in requirements of the compliance with Section 25 of Vulnerable Children’s Act 2014 the Vulnerable Children’s Act including appropriate, 2014 engagement with any national initiatives such as the Children’s Action Plan (CAP) A responsibility to know and Attends appropriate legislative Understands and complies with understand legislation relating training Consumer Rights legislation to Health and Disability Understands and complies with Consumer Rights all other relevant legislation Page 5 of 7 Updated July 2015 Has a level of awareness of Adheres to Health and Safety personal and professional Personal health is monitored and requirements health and safety issues maintained Undertakes relevant blood tests as required Reporting Requirements To keep daily written notes/log Reporting requirement Measurable audit trail kept on daily client contacts, which timeframes and deadlines are must be collated met Monthly objectives and Strict deadlines are kept Incident