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Innovations Well Done 20 Years of Innovations

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Innovations Well Done 20 Years of Innovations INNOVATIONS WELL DONE 20 YEARS OF INNOVATIONS CELEBRATE CHECK OUT OUR 20TH ANNIVERSARY CAMPAIGN CONTENT 05 33 55 79 EDITORIAL INTERVIEW PORTFOLIO SOCIAL WITH CSMO RESPONSIBILITY 07 35 67 85 COMPANY PROFILE SERVICES INNOVATIONS HUMAN RESOURCES 09 37 71 87 WHY US? CUSTOM SOFTWARE INTEGRATED ENVIRONMENT SOLUTIONS MANAGEMENT SYSTEM Page Page 3 13 39 73 89 4 Page Page MANAGEMENT MOBILE AND WEB PARTNERSHIPS & FINANCE APPLICATIONS MEMBERSHIPS 25 41 75 93 TIMELINE NEARSHORE TECHNOLOGIES SECURITY OUTSOURCING 29 45 76 95 INTERVIEW REFERENCES SCIENCE AND CONTACT WITH COO RESEARCH 31 53 77 INTERVIEW CLIENTS MARKETING WITH CTO EDITORIAL “2019 WAS A VERY SUCCESSFUL YEAR FOR QBSW, THAT IS WHY WE ENTERED THE NEW YEAR 2019 was a very successful year for implementing online communication During the year, we managed to acquire QBSW. We reached record turnover, with our clients and partners. several new customers—one from Austria we had a large number of contracted Thankfully, we were already familiar with and others from the Slovak banking WITH EQUALLY projects, and our number of employees communicating online with our foreign and finance sector. We have launched was the highest in company history. clients, and we already had systems a marketing campaign aimed at foreign Page 5 OPTIMISTIC We entered the new year with equally in place for remote communication markets, and we are also communicating 6 Page Page optimistic expectations. It was a perfect within teams (as three of our teams are intensively with chambers of commerce year to celebrate QBSW’s twentieth located outside of Bratislava). and other partners while searching for EXPECTATIONS ” anniversary. new opportunities for the export of our products and services. However, the impact on our existing Of course, we knew that the election business was dramatic. Within a month was ahead of us, and as a result, of the coronavirus outbreak, one of Once again, we are expanding our we had to anticipate changes in the our largest customers from the private teams and hiring new colleagues as government and the management of sector announced that they were the volume of our deliveries is starting state-owned organizations. Nevertheless, terminating our project, as it was no to increase. We believe that the the information systems and services longer profitable for their end customer renewed demand from our existing we provide are used by both public due to the ongoing crisis. Also, the customers and the acquisition of new administration and private companies to payment discipline of our customers ones will allow us to grow steadily such an extent that we had no reason grew worse as the pandemic and over the next year. The experience to assume that we would be impacted lockdowns wore on. we gained will enable us to respond by the election results. efficiently to the business needs of our customers. We had to react to this situation with In March, we were faced with a threat several cost-saving measures. One of that few could have foreseen at the start them was, unfortunately, the unpleasant We look forward to you being a part of the year. The COVID-19 pandemic termination of some of our colleagues. of our success. surprised us by its infectiousness and During this entire process, we tried to its ability to paralyze the functioning of act as openly, fairly, and sensitively as society as we know it. Luckily, we only possible. saw this from afar in the most affected countries around us – in Italy, Spain, the United Kingdom. We are closely monitoring the possibilities of government support for entrepreneurs, and we are using them We immediately responded to the in a suitable form. We have also been situation by moving all work to focusing on increasing our efficiency MARTIN HRNKO company-wide home offices and and expanding our business activities. CEO COMPANY PROFILE ADDED KNOW- SERVICES VALUE HOW COMPREHENSIVE CUSTOM The QBSW brand is based on the QBSW is a company with QBSW has been dedicated to Our goal is to create software The portfolio of services offered by Page 7 philosophy and principles that exceptionally skilled employees, custom software development since solutions that functionally cover QBSW is divided into SOFTWARE SOLUTIONS 8 Page Page govern the entire company. capable of providing higher added its establishment. Our experience specific customer needs at a level As we take care of the specific value compared to the competition. with creating software solutions has of quality that ensures efficient MAIN needs of customers during We maintain good relationships equipped us with know-how that and problem-free operation. 3 PROJECT AREAS development, we guarantee the with clients, with an emphasis on dovetails with our capabilities and Solutions are accompanied by MOBILE AND WEB uniqueness and viability of each openness and communication. our pro-customer approach. a host of specialist services based that each focus on the creation APPLICATIONS product and service. on years of experience with project of comprehensive solutions in We perform activities covering processes. the field of information systems the entire information system analysis, design, and integration development life cycle. while fulfilling the most demanding NEARSHORE requirements for information OUTSOURCING systems: QBSW applies our extensive knowledge and experience in the field of creating software solutions to implement information systems for private companies and organizations in government and public administration, in addition to software-as-a-service (SaaS) solutions. More than 180 experts work at QBSW, ready to handle any topic and create an application for any client. Excellent value for the price Ability to deliver long-term projects with a profound impact on the customer’s business as well as short or mid-term mobile/web apps and projects Ability to quickly adapt to any References, references, WHY US? new business sector when references — each and every developing a project for our one of our projects has been customer delivered to the required quality, scope, terms, and budget Page 9 Solutions that fit all of your company’s needs 10 Page Page can be hard to find. At QBSW, we don’t shy away from any challenge, and we are ready to develop a custom solution for you. Here is what sets QBSW apart from the competition: Agile delivery and scalability Twenty years on the market (ramp up/ramp down on the with a strong focus on QUALITY project when needed) in our applications, services, employees, and relationships with clients and partners Strong technology background Integrated Management System and knowledge (standard (certified ISO + security) enterprise plus latest technologies) to simplify people’s to become the to continue personal and best software improving our professional lives house in Slovakia employees’ expertise through innovative with a flexible and and competence software solutions innovative approach through the latest created by the to clients technologies and company procedures to increase the level of customer satisfaction by offering high-quality products Page Page 11 12 Page Page COMPANY PILLARS MISSION VISION GOAL “UNDER MARTIN’S LEAD, QBSW HAS EXPERIENCED A SIGNIFICANT INCREASE IN THE NUMBER OF CUSTOMERS AND EMPLOYEES AS WELL AS EXPANSION INTO Martin holds a Master of Science Between 2005 and 2011, he held the degree in Informatics from the Faculty role of Executive Director at QBSW. of Electrical Engineering and Informatics His responsibilities included management NEW MARKETS ” of the Slovak Technical University and coordination of company projects, in Bratislava. He later earned an MBA drafting methodological procedures, in Strategic Management from and management of human resources. Nottingham Trent University. He was responsible for implementing the Integrated Quality Management Page 13 System and the successful launch and He has been working at QBSW since completion of several important projects. 14 Page Page 2002, holding the position of CEO and Chairman of the Board since 2011. He is responsible for key decisions He began his career at our company regarding the company’s strategic in 2002 as a project manager, and until and financial direction, seeking out new he became Executive Director in 2005, business opportunities, and managing he was in charge of managing and the company’s top management. realising several important projects in the field of financial management. During Martin’s time on the job, the company has experienced a significant Before joining QBSW, he worked as increase in the number of customers an analyst and project leader at Acase and employees as well as significant and Asset Soft, where he was responsible expansion to new foreign markets. for analyses and training as a part of This includes deliveries for new a project for Slovenská sporiteľňa. commercial clients in Finland, Belgium, He was a consultant and trainer at the and the Persian Gulf, as well as Ministry of Foreign Affairs of the Slovak deliveries of IT solutions for the public Republic between 1997 and 2001. administration in Ireland, Sweden, and Latvia. This has led to an increase in the annual turnover of more than Martin holds the Project Management 10 million euros. Professional certificate (PMP). He uses his years of experience to encourage IT literacy in Slovakia and promote the IT sector among students as well as the general public. He supports young entrepreneurs MARTIN HRNKO and has contributed to the foundation CEO AND CHAIRMAN OF THE BOARD of several start-ups. Rastislav is a graduate of Informatics He is responsible for leading at the Faculty of Electrical Engineering a project team consisting of more and Information Technology at the than 20 experts in the field of analysis Slovak University of Technology in and complex software development Bratislava. He joined the team of the in the sector of public administration newly established company QBSW finance management and banking and during his studies, having progressed payment systems.
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