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Rise of the Machines – Today’s Cyber Threat

INSIGHT CONSENSUS INFLUENCE

The 20th Annual november NEW! IACP London FULL DAY Conference 15 Conference

The Auditorium at COCKTAIL RECEPTION Willis Towers Watson SPONSORED BY 51 Lime Street, London

Followed by a Cocktail Reception 5:OOpm at Hispania Restaurant 72-74 Lombard Street Networking opportunities includes continental breakfast, tea breaks and buffet luncheon BOARD OF DIRECTORS PRESIDENT DIRECTORS (TERM EXPIRATION) CORINNE R. KRUSE, J.D. (2020) FREDERIC GINDRAUX DHARA PATEL (2018) Vice President Senior Claims Manager President, Property & Casualty Head of Reinsurance Claims and Recoveries Senior VP – Claims & Liabilities American Claims Management, Inc. Zurich North America Swiss Re America Holding Corp. P.O. Box 9060 1299 Zurich Way 175 King Street Carlsbad, CA 92018-9060 Schaumburg, Illinois 60196 Armonk, NY 10504 (760) 827-4009 Office: 847-605-6595 (914) 828 8194 [email protected] Mobile: 847-376-1237 [email protected] TIM WILLCOCK (2018) [email protected] Director of Development JAMES PARKER (2020) VICE PRESIDENT Lloyd’s Market Association Chief Claims Officer THOMAS JOYCE One Lime Street, Suite 426 AXIS Re Sr. Vice President-Chief Claim Officer London EC3M 7DQ England Brandschenkestrasse 90 Nautilus +44 (0)20 7327 8373 8002 Zurich 7233 East Butherus Drive [email protected] Office: +41 (0) 44 567 0156 Scottsdale, Arizona 85260 Mobile: +41 (0) 79 444 89 69 (480) 922-4009 SCOTT KELLERS (2019) [email protected] [email protected] Head of Syndicate Claims/ Head of Reinsurance Claims TREASURER Liberty Specialty Markets ASSOCIATES 20 Fenchurch Street MARC J. KARNELL CHARLES KROH London EC 3M 3AW England Senior Vice President Executive Vice President (020) 3758 1242 Head of Specialty Markets Claims Sompo International [email protected] SM-Claims Princeton 750 Third Avenue, 19th Floor Munich Reinsurance America, Inc. New York, NY 10017 GREG MYERS (2019) Telephone: +1 (609) 243-4846 (212) 471-2823 Head of Claims Quality Review Cell +1(609)354-8844 [email protected] Aspen Insurance [email protected] 999 Brickell Avenue, Suite 520 SECRETARY Miami, FL 33131 MELISSA HILL (786) 552-3557 SVP, Chief Resolution Officer ALEX M. SARDINIA, CPCU, AIC, ARE [email protected] Senior Vice President, Claims Hamilton USA 600 College Road East, Suite 3500 Holborn STEVEN CLARK (2020) Princeton, NJ 08540 Direct: (2120 412.9443 Executive Director D 609-349-7740 Main: (212) 797.2285 Aon Benfield | The Americas M 214-930-9338 Cell: (804) 317.0555 The Aon Centre | The Leadenhall Building [email protected] [email protected] | 122 Leadenhall Street | London, EC3V 4AN | United Kingdom IMMEDIATE PAST PRESIDENT t +44 (0)20 7522 4048 GENERAL COUNSEL m +44 (0) 7702 761 346 DAVID ABBOTT EDWARD R. QUINN, JR. [email protected] President & Chief Executive Officer Partner Clyde & Co LLP Rockville Risk Management Associates NEIL DALTON RD (2020) The St Botolph Building 119 North Park Avenue Director of Claims 138 Houndsditch Rockville Centre, NY 11570 Ascot Underwriting Limited London EC3A 7AR UK (516) 536-2700 20 Fenchurch Street +44 0 207 088 1985 [email protected] London EC3M 3BY [email protected] [email protected] t: +44 (0)20 7743 9677 f: +44 (0)20 7743 9601 EXECUTIVE DIRECTOR CATHERINE A. KALAYDJIAN (917) 861-1383 [email protected] [email protected] LONDON PROGRAM 0815 - 0900 REGISTRATION Tea/Coffee/Water and Biscuits/Pastries/Fruit 0900 - 0915 WELCOMING REMARKS Neil Dalton, Conference Committee Chair, IACP Board of Director Frederick Gindraux, President IACP 0915 - 1015 CYBER INSURANCE – GRABBING THE TIGER BY THE TAIL Adrian Leppard, CBE QPM, Director Templar Executives 1015 - 1115 CEO PANEL – VIEW FROM THE TOP John Cavanagh, Global Chief Executive Officer, Willis Re Paul Jardine, EVP Chief Experience Officer, XL Catlin, CEO Catlin UW Agencies/Catlin Insurance UK

Andrew Kendrick, SVP Chubb Group & Regional President, Europe By © User:Colin / Wikimedia Commons Adrian Leppard - Moderator 1115 - 1130 BREAK ANNUAL 1130 - 1215 THE CONSEQUENCE OF INCREASED CYBER THREAT ASSOCIATION DIAMOND Andrew Beckett, Managing Director, Cyber Security SPONSORS & Investigations, Kroll 1215 - 1300 THE RISE OF THE DIGITAL WORKFORCE Kerry Rainer, Director Claims Services

Kiwi Wilkinson, Chief Architect; London Market DXC Technology usa_sompo-Intl_comm-logomark_en_type-b_2-line_basic_posi 1300 - 1400 LUNCH - BUFFET 1400 - 1445 CYBER CHATTER Anders Eugensson, Director Governmental Affairs, Volvo Car Corporation James Tuplin, Head of Cyber & TMT, International Financial Lines, XL Catlin Andrew Beckett - Moderator 1445 - 1530 HUMAN RELATIONSHIP - THE TECHNOLOGY ENABLER? Neela Bettridge, Leadership Coach 1530 - 1545 BREAK

NEW Y ORK • NEW JERSEY • FLORIDA 1545 - 1630 VIDEO FROM SATELLITES: SEEING RISK FROM A NEW C ALIFORNIA • CHICAGO • LONDON (LIAISON OFFICE) pantone 653 background PERSPECTIVE times new roman bold white type Gareth Chrisford, Business Development, EARTH - i INTERNATIONAL Lisa Fleckhaus, Market Analyst, EARTH - i ASSOCIATION 1630 - 1645 YOUNG CLAIM PROFESSIONAL AWARD OF CLAIM Presented by PROFESSIONALS Mathew Bunting, Head of Claims Commercial, CNA/Hardy Tax ID#: 36-3017955 1700 COCKTAIL RECEPTION www.iaclpro.org Hispania, 72-74 Lombard Street PO Box 564 Palisades, NY 10964 PAGE 4 | THE 20TH ANNUAL IACP LONDON CONFERENCE

SPEAKERS ANDREW BECKETT Managing Director Cyber Security and Investigations Kroll’s Andrew Beckett is a Managing Director in Kroll’s Investigations and Disputes practice, and heads the EMEA Cyber practice. Andrew began his career at GCHQ where he held a variety of roles including head of the branch responsible for providing cyber security advice to government departments and penetration testing. He also served in the Organisation for the Prohibition of Chemical Weapons (OPCW). This is an International Civil Service organisation operating under the auspices of the UN where Andrew was the first head of the Office of Confidentiality and Security and charged with setting up this team. Andrew went on to run his own commercial consultancies before joining Airbus Defence and Space in the UK as the head of Cyber Defence, a role he filled for five years before joining Kroll. Andrew is a visiting professor of Cyber Security at the University of South Wales.

PROFESSIONAL EXPERIENCE • Wrote and delivered a paper to an international audience which shaped the collection of intelligence from satellite phones. • Negotiated intelligence sharing partnerships with overseas governments. • Part of a team looking at the introduction of the CLAS scheme (CESG Listed Advisors Scheme). Andrew designed and delivered the original training for the first two intakes of CLAS consultants. • Served as GCHQ representative on numerous Association of Chief Police Officers (ACPO) committees and pan-government boards. Organisation for the Prohibition of Chemical Weapons Andrew was the first head of the Office of Confidentiality and Security (OCS) as part of the Director General’s office. This role was effectively a Chief Security Officer role for an international organisation dealing with sensitive information relating to the storage and destruction of chemical weapons and the monitoring of pre-cursor substances. • Amalgamated three disparate teams to form a single entity responsible for physical, personnel and information security • Established an ISMS for the organization and oversaw a successful external audit by an international team of experts including two contributory authors to the ISO27001 standard and the International President of ISACA. • Managed security response to 9/11 and liaised with Dutch Military, police and Foreign Ministry regarding local security for the HQ and laboratory sites and with the UN in New York. Among Andrew’s notable successes was the establishment of a cyber incident response team which was selected as one of only four teams authorized to undertake incident response on behalf of UK government departments and the Critical National Infrastructure during the pilot phase of this new industrial partnership. Andrew has also led technical pre-sales teams in the Middle East and North America and been a member of a UK Trade & Investment Cyber Trade Delegation to the UAE. Andrew was the Airbus representative at several trade bodies including Defence Cyber Protection Partnership, UK Cyber Security Challenge Advisory Board, Intellect, Cyber Security Information Sharing Partnership, Ethical Security Testers and e-Skills Apprenticeship Council.

NEELA BETTRIDGE Executive Coach and Mentor Neela Bettridge Neela has worked at board level for over 25 years. She also has over 10 years’ experience coaching and mentoring multinational executives and their senior teams. Her insights, empathy and total immersion turn leaders into global players. She combines direct experience as a senior executive with an intuitive knowledge of leadership and mentoring. THE 20TH ANNUAL IACP LONDON CONFERENCE | PAGE 5

JOHN CAVANAGH Global Chief Executive Officer Willis Re John Cavanagh was appointed Global CEO of Willis Re in 2012. Based in London, he is responsible for Willis Re’s worldwide operations. Previously, John was an Executive Vice President and Managing Director of Willis Re. As a member of the Willis Re Global Production Board, he was responsible for production and marketing of large specialty reinsurance accounts. Prior to joining Willis in 2009, John was at international specialty reinsurance broker RK Carvill for 21 years, where he was joint CEO. Earlier in his career he was Deputy Managing Director of Minet Re and a Director of the North American reinsurance division at Willis, Faber and Dumas. John was a pioneer in the Capital Markets space, having been instrumental in the delivery of the first ever Insurance-Linked Securities (ILS) transaction at Lloyd’s. He also acted as advisor on the first ever Casualty ILS. He was also a founder of the Carvill Hurricane Index, an innovative product which described the potential for damage from Atlantic hurricanes, and is used as a basis for the trading of commoditised catastrophe instruments on the Chicago Mercantile Exchange.

GARETH CRISFORD Sales and Business Development Earth-i Development department. Gareth is a seasoned business consultant in the geospatial industry, with considerable industry experience. EARTH-i is at the forefront of the commercialisation of space. Today they supply high-resolution image data services from the DMC3/TripleSat Constellation and the KOMPSAT series of satellites to clients across the globe. Their range of services, from data processing to analytics, help the policy makers and innovators of today take more effective decisions, more rapidly. With a broad range of sales and consultation programme experience backing up Gareth’s comprehensive industry knowledge, he provides an effective and highly constructive contribution to Earth-i’s business development and client consultation teams. Before Earth-i Gareth head previous positions at CGG, NPA Satellite Mapping and Exelis.

ANDERS EUGENSSON Director of Governmental Affairs Volvo Car Corporation Anders Eugensson received his Master Degree in Civil Engineering from Chalmers University of Technology, Gothenburg, Sweden and Imperial College, London, England in 1978. After working as a designer on various structural design projects he joined Volvo in 1984. Between 1984 and 1987 he was part of the team that worked on the structural crashworthiness design of the Volvo 850. For a number of years he was then the manager for the legal requirements dept. and joined the Volvo Safety Centre in 1998 working on strategic issues as well as interacting with governments and policymakers. Since the beginning of 2003 he is the Director of Governmental Affairs within Volvo Car Corporation. In this role he is part of the cross-functional team responsible for defining the long-term Volvo Cars safety strategies. In 2013 he received the National Highway Traffic Safety Administration’s US Government Special Award of Appreciation.

LISA FLECKHAUS Market Analyst Earth-i Lisa joined Earth-i in 2016 as a Market Analyst to focus on researching key commercial areas which are being explored by Earth-i. During 2017 Lisa has concentrated on Commodity Traders, National Mapping Agencies and the Insurance sector. Lisa joined from Barracuda Networks, a security software company, with a specific emphasis on the German market. Lisa has a First Class Honours in Business Management from the University of Winchester. PAGE 6 | THE 20TH ANNUAL IACP LONDON CONFERENCE

PAUL JARDINE Executive Vice President and Chief Experience Officer XL Catlin Chief Executive, Catlin Underwriting Agencies Ltd & Catlin Insurance Company (UK) Ltd Paul was previously Catlin’s Chief Operating Officer and has responsibility for XL Group’s Communications & Marketing function, Claims and Distribution Strategy. Paul joined Catlin in 2001 with responsibility for the development of new financial products. He was appointed Chief Executive of the Catlin Syndicate in 2003 and Chief Operating Officer of Catlin in 2004. He also was a partner at Coopers & Lybrand, where he was involved almost exclusively with issues dealing with Lloyd’s and the London insurance market. He began his career with Prudential Assurance Company Limited as an actuarial student and subsequently an actuary. He is a Fellow of the Institute of Actuaries. He was Chairman of the Lloyd’s Market Association 2007-2010 and was a Member of the Council of Lloyd’s and Deputy Chairman Lloyd’s from 2008 until 2017.

ANDREW KENDRICK Senior Vice President Chubb Group and Regional President, Europe Andrew Kendrick is Senior Vice President, Chubb Group and Regional President, Europe. He has overall responsibility for the general management and business results for all Chubb operations in the region, which includes Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom. He is also responsible for Chubb Global Markets, the company’s international wholesale business headquartered in London. Prior to ACE’s acquisition of Chubb in January 2016, Mr Kendrick was Regional President, European Group for ACE, a position he held since 2004. He was appointed Senior Vice President, ACE Group, in March 2014. Mr Kendrick joined ACE in 1996 when the company acquired Ockham Underwriting Agency, bringing with him almost 20 years of insurance industry experience. Previously, he has served as Division President, ACE Bermuda, and as ACE’s Director of Underwriting and Active Underwriter of Syndicate 2488 at Lloyd’s. Mr Kendrick began his career at Sturge Syndicate 210 in 1978 and subsequently held various positions within the syndicates managed by Sturge Group and subsequently by Ockham Underwriting Agency. Mr Kendrick is a well-known figure and speaker in the London market and European insurance industry. He served as a non-executive director to the Lloyd’s Franchise Board from 2007 to 2015. He has been a director of the London Market Association (LMA) since 2005, and was its Chairman from 2006 to 2007.

ADRIAN LEPPARD Director Templar Executives Adrian Leppard joined Templar Executives in January 2016 as a Director. He was awarded a CBE in the Queen’s 2016 Birthday Honours list. Adrian served as the Commissioner of the before retiring and joining Templar. As Commissioner, Adrian was the national policing lead for economic crime and worked tirelessly to raise awareness of the Cyber threat and build national strategies to combat this new crime phenomenon. Under his leadership, the City of London Police became the national reporting centre of fraud and Cyber crime, with the convergence of intelligence helping to shape national enforcement and prevention strategies. Adrian joined in 1984 and developed a career as a detective specialising in serious and organised crime investigations, including contract killings and the world’s largest cash robbery of £53m. He served as a Chief Officer in Kent Police for five years before taking up his final role as Commissioner of the City of London Police in January 2011. During his time as Commissioner he formed part of the UK Government’s strategic approach to organised crime and the Cyber threat. He has provided evidence to Parliamentary Select Committees and is a regular speaker on Cyber crime at international industry forums. He completed a Master’s degree in 2000 and was awarded the Queen’s Police Medal in the 2012 New Year’s Honours List. THE 20TH ANNUAL IACP LONDON CONFERENCE | PAGE 7

KERRY RAINER Director of Claims Services London Market, DXC Technology Kerry is Director of Claims Services for the London Markets at DXC Technology. She is responsible for all aspects of claims delivery, product development and growth into the London Market, and leads a multinational team of approximately 300, the largest pool of claims professionals within the London insurance market. Our adjusters have extensive expertise across all Lloyd’s Risk Codes. The core claims contract generates over 1.3m transactions a year, and in addition, DXC operates delegated authority service contracts, claims administration and co-ordination services. Over 80% of the Lloyd’s Managing Agents contract with DXC for Elective Claims Services. Kerry has been with the company for 15 years. During this time she has built an extensive knowledge and experience of implementing Robotic Process Automation (RPA) across different aspects of the claims lifecycle and process in order to reduce cycle times, improve right fi rst time submissions and manage cost control. Previously, Kerry worked for Lloyd’s broker, having started her insurance career at the Lloyd’s Policy Signing Offi ce, where she gained her ACII qualifi cation.

JAMES TUPLIN Head of Cyber and TMT, International Financial Lines XL Catlin James Tuplin has been underwriting Professional Risks for over 14 years, specialising in technology risks. He worked as a Technology PI and Cyber underwriter for Zurich Global Corporate both in the UK and in Canada before joining Allianz AGCS as their Senior Technology and Cyber underwriter. Following this James worked for QBE for 3 years as the Cyber and Technology PI Portfolio Manager for Europe. Most recently James has joined XL Catlin as the global Head of Cyber and Technology PI excluding the United States.

KIWI WILKINSON Chief Architect DXC London Market Kiwi is Chief Architect for DXC London Market, accountable for all aspects of technology architecture and design from strategic direction to project implementation. Kiwi has over 30 years’ experience in IT architecture. His previous roles include: Chief Architect at Aviva, Principal Consultant at Atos Information Technology, and Chief Architect at QBE Europe, a top-20 global insurer. Kiwi’s experience spans applications, data, integration and infrastructure. He is leading CSC forward in innovations such as Robotic Process Automation and Blockchain. A large proportion of his time is spent working with organizations to identify practical ways of harnessing technology to deliver value and exceed customer expectations.

London Conference Committee: Neil Dalton Catherine Kalaydjian Ian Plumley Ascot UW, Chair IACP Clyde & Co Miles Banks Chris Kent Sally Smith Willis Towers Watson Verisk Aspen Re Matthew Bunting Sylvia Lenzen Tim Willcock CNA/Hardy AON Benfi eld LMA Lloyds Steven Clark Charlie Parry Zoe Woods AON Benfi eld Willis Towers Watson Markel International SAVE THE DATES

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