ANNUAL REPORT 2019/2020 03 Chief Executive’s Foreword 05 Home Team Academy 06 The Core of HTA 07 Organisational Directions 08 Advisory Panel CONTENTS 09 Organisation Structure 10 Leadership Group 11 Year-In-Review 14 Good and Effective Learning at HTA (GEL@HTA) 22 Technology-Enabled and Digitalised HTA (TED@HTA) 25 Partners Like U Strengthen Us (PLUS@HTA) 32 Heart of HTA 35 Upcoming Plans • Corporate Governance and Achievements 37 • Special Feature: HTA's Commitment to Training Safety 42 Almanac 43 Courses and Seminars ANNUAL REPORT 2019/2020 he Home Team (HT) operates to continue to drive and transform T&L in a security landscape that is against the backdrop of a ‘new normal’. T constantly evolving. Security threats Our transformation efforts are essential are becoming increasingly transnational to ensure quality T&L programmes and and sophisticated - from existing threats initiatives are available to empower such as terrorism and crime, to emerging learning and growth among HT officers, trends like cyber threats and hybrid and to enable a future-ready HT in the face warfare. Most recently, the Coronavirus of evolving challenges and complexities. Disease 2019 (COVID-19) situation The COVID-19 situation, in particular, has has reinforced the need for the HT to accelerated the need for our T&L to be be agile and adaptive to a volatile, agile and adaptive. uncertain, complex and ambiguous (VUCA) environment. More so than ever, A Look Back at our Achievements training and learning (T&L) will be a key- I am proud of the continued progress enabler for our HT leaders and officers made by HTA in terms of our operational to discharge their duties purposefully and I am proud effectively, and keep Singapore safe and performance and value-add to our secure as one HT. stakeholders in FY2019. We achieved Tier of the continued 1, the highest achievable performance, The Home Team Academy (HTA) has for our corporate scorecard for the fourth progress made by HTA risen well to the challenges. For example, consecutive year. This is testimony to HTA’s quality contributions to support “ our officers with the assistance of our HT counterparts, have provided strong MHA’s mission to keep our home safe in terms of our operational support for the Whole-of-Government and secure together as One HT. (WOG) efforts to manage the spread performance and value- of COVID-19 since 30 January 2020. To provide Good and Effective Learning We did the extraordinary by being the (GEL@HTA), we continue to expand our first government agency to operate a programmes both in breadth and depth. add to our stakeholders in Government Quarantine Facility, housing Our training volume continued to for relocated migrant workers, and a increase. In FY19, HTA conducted 97 runs FY2019.” Dormitory Isolation Facility concurrently of programmes with 2,323 participants, at our dormitories, while playing our role as compared to the 65 runs with 2,072 as the Corporate University of the HT. participants in FY18. Clarence Yeo As we navigate a post-COVID-19 Our quality leadership programmes Chief Executive world full of uncertainties, HTA needs continue to develop thinking and 03 ANNUAL REPORT 2019/2020 adaptable next-generation HT leaders University of the HT by 2025. Our As a training institute committed to has demonstrated. HTA will continue to and officers. We enhanced our apex Home Team Simulation System (HTS2) strengthening and sustaining a safety and work closely in a tripartite partnership HT leadership programme, the Phoenix continues to be a key training capability. risk-awareness culture, HTA attained the with the HT Departments and HT officers. Programme, which took place between HTA attained the GovInsider Innovation ISO 45001 certification for training safety We will continue to leverage science and March and April 2019 by including Award for the HTS2 in October 2019, our and facility management in January 2020 technology to create smart digital learning dialogue sessions with senior civil first international accolade. Technology and is also one of only 5% of all bizSAFE spaces for our officers. We will also service and political leaders from the will also enable HTA to deliver our Star companies to be awarded the enhance our programmes and continue other ministries to impart a wider WOG training efficiently, effectively and safely pinnacle bizSAFE Partner certification by to equip HT officers with strategic and perspective to participants. A new one- given the operational challenges in the the Workplace Safety and Health Council. transformative cross-cutting skills in order week overseas study visit also helped ‘new normal’, such as safe distancing to be future-ready. to broaden their perspectives and requirements. HTA’s success and achievements are due glean best practices for organisational to the collective hard work of our family of Leadership development will continue to excellence and transformation. We have On the partnerships front, HTA held HTA-Enablers, who are the Heart of HTA. be one of our key priorities so that our also updated our competencies for HT our inaugural Advisory Panel meeting HTA was awarded the Singapore Quality HT leaders are able to stay ahead in a trainers. The competencies are aligned in February 2020. The Advisory Panel Class Star with People Niche certification VUCA environment and serve as key force- to national and WOG standards, which is chaired by Mr Pang Kin Keong, and will continue to pursue business multipliers. reinforces HTA’s commitment to develop Permanent Secretary (Home Affairs) and excellence to cultivate and sustain a professional and future-ready HT trainers. includes members who are distinguished culture of continuous improvement. We are committed to co-creating a better local or international professionals and future-ready HTA, and improving in the To bring our technology and digitalisation academics. This is a major step towards Moving forward ways we Learn, Serve and Excel together capabilities to the next level, HTA our global leadership outreach as the It is imperative for the HT training as a family of HTA-Enablers. We will formulated a robust Technology and Advisory Panel offers HTA access to a community to continue working closely persevere with this continuous improvement Digitalisation (TED@HTA) Masterplan broad range of deep expertise and wealth together and ensure HT officers are journey as the Corporate University of the 2025. This will serve as a strategic of experience in key strategic areas such always ready and agile to meet evolving HT by ‘Empowering Learning & Growth’ blueprint to guide HTA towards a digitally as leadership development, continuous operational requirements in a VUCA and ‘Enabling a United & Successful empowered and future-ready Corporate education, and T&L technologies. environment, as the COVID-19 situation Home Team’. 04 ANNUAL REPORT 2019/2020 he Home Team Academy (HTA) The capabilities of HTA are inextricably develops Home Team (HT) leaders, tied to the competency and commitment of As a former Home T trainers and officers to excel and each and every HTA officer. We invest in Team leader with the drive transformation as One HT, to keep leadership and professional development Singapore safe and secure. of our people – both in HTA and the HT, to “Singapore Police Force, HOME TEAM equip and empower them with the relevant I am happy to see the HTA is committed to continuous innovation skills to meet future challenges. HTA strives and improvement for organisational to be recognised for organisational progress made by the excellence. We benchmark against excellence, future-readiness and global ACADEMY other established training institutions leadership as ‘A Leading Corporate Home Team in working locally and internationally, leverage our University in Homefront Safety and together as one. I am networks to gain access to resources and Security’. deep expertise in the area of safety and also impressed by the security, and harness technology as a force multiplier. efforts made by HTA on leadership training and development.” Mr Heng Swee Keat Deputy Prime Minister, Minister for Finance, and Coordinating Minister for Economic Policies 05 ANNUAL REPORT 2019/2020 THE CORE OF HTA VISION A Leading Corporate University in Homefront Safety & Security MISSION Corporate University of the Home Team - Empowering Learning & Growth Enabling a United & Successful Home Team CORE VALUES Learn Serve Excel (With Honour & Unity) BRAND A Leading Corporate University in Homefront Safety & Security 06 ANNUAL REPORT 2019/2020 Vision, Mission, Values, Brand GEL@HTA Good & Effective HTA’S CORE OF HTA Learning at HTA ORGANISATIONAL TRAI ING DIRECTIONS NING AND LEARN & DIGITALISATIONTECHNOLOGY our organisational directions steer HTA’s work from its core. They are Training F and Leaning (T&L), Technology and Digitalisation, People, and Partnerships. As the PEOPLE Corporate University of the HT, we are dedicated to providing good and effective learning. PARTNERSHIPS We do so through our T&L initiatives that make use of technology to create a digitalised HTA, revolutionising the way we teach and learn at HTA. PLUS@HTA TED@HTA We are committed to developing our people at Partners Like U HTA by taking care of their welfare holistically, Technology-Enabled & Strengthen Us engaging them, ensuring that they are treated as Digitalised HTA valued partners and as respected professionals who are technology-enabled to be future-ready. We are proactively establishing and evolving the networks and relationships that HTA has. HEART of HTA The partnerships we cultivate within the HT and externally with both local and foreign counterparts Holistic Well-being will strengthen HTA. Engaged Officers A Valued Partner Respected Professionals Technology-enabled Workforce 07 ANNUAL REPORT 2019/2020 HTA he Home Team Academy (HTA) has established an Advisory Panel comprising local and international, professional and academic distinguished members. The Advisory Panel supports HTA’s transformation T journey to be a Leading Corporate University in Homefront Safety and Security.