Annual Report 2018-19
ANNUAL REPORT 2018-19
Ministry of Personnel, Public Grievances and Pensions Government of India
CONTENTS
List of chapters Page Nos. Vision and Mission Executive Summary DEPARTMENT OF PERSONNEL AND TRAINING 1 Overview 1 2 Major Initiatives/Achievements/Events during the year 7 3 Personnel Policies 19 4 Reservation in the Central Government services 38 5 Cadre Management 45 a) Indian Administrative Service (IAS) 45 b) Central Secretariat Service (CSS) 51 c) Central Secretariat Stenographer Service (CSSS) 55 d) Central Secretariat Clerical Service (CSCS) 58 e) State Reorganization 59 6 Senior Appointments under Government of India 63 7 Training Policy and Programmes 68 8 Training Institutions 77 9 Administrative Vigilance Division 97 10 International Cooperation 107 11 Central Bureau of Investigation 110 12 Joint Consultative Machinery 122 13 Administrative Tribunals 124 14 Staff Welfare 130 15 Right to Information 143 16 Grievance Redressal Mechanism & Citizens’ Charter 148 17 Progressive Use of Hindi in Official Works 150 18 Financial Management 156 19 DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES 162 20 Administrative Reforms 175 21 Public Grievances 181 22 Organisation and Methods Division 186 23 E-Governance 188 24 International Exchange & Cooperation (IE&C) 191 25 Documentation and Dissemination Division (D&D) 195 26 Hindi Section 200 27 DEPARTMENT OF PENSIONS AND PENSIONERS’ WELFARE 201 ANNEXURES 217 28 Department of Personnel and Training 219
Annexure I – Incumbency Position of Under Secretary level Officers and above in DoPT 29 Department of Administrative Reforms and Public Grievances (DAR&PG) 223
Annexure II – Organisational Chart of DAR&PG Annexure III – Incumbency position of Under Secretary level officers and above in 224 DAR&PG Annexure IV – Prevention of Sexual Harassment of Women at Workplace 225 Annexure V – Welfare of SC, ST, OBC and Person with Disability (PWD) 226 Annexure VI- Citizen Charter of DAR&PG 227 Annexure VII- Publication of e-Magazine, ‘Minimum Government Maximum 230 Governance’ 30 Department of Pensions and Pensioners’ Welfare 233
Annexure VIII – Organisation Chart Annexure IX – Incumbency Position of Group ‘A’ officers in D/o PPW 234 Ministry of Personnel, Public Grievances and Pensions Department of Personnel & Training
Vision To create an enabling environment for the development and management of Human Resources of the Government for efficient, effective, accountable, responsive, transparent and ethical governance.
Mission Development and management of government personnel by attracting the best talent, providing excellent career advancement opportunities, encouraging competence and innovation, adopting a dynamic framework of personnel policies and procedures, ensuring capacity building at all levels, inculcating and supporting a culture of transparency, accountability and zero tolerance of corruption in public affairs, and institutionalizing a system of continuous and constructive engagement with stake- holders to make the public services in India more efficient, effective, accountable and responsive.
EXECUTIVE SUMMARY The Ministry of Personnel, Public Grievances and Pensions is the nodal Ministry responsible for personnel matters, especially in respect of issues concerning recruitment, training, career development, staff welfare and the post retirement dispensation. The Ministry also works towards promotion of responsive, people- oriented and modern administration.
The Ministry comprises three Departments:
(i) Department of Personnel and Training (DoP&T)
(ii) Department of Administrative Reforms and Public Grievances (DAR&PG)
(iii) Department of Pensions and Pensioners’ Welfare (DoP&PW)
DEPARTMENT OF PERSONNEL AND TRAINING Various wings of DoP&T are as under:
•• Establishment Officer’s (EO) Wing
•• Services & Vigilance (S&V) Wing
•• Establishment (Estt.) Wing
•• Training (Trg.) Wing
•• Administration Wing
The Establishment Officer’s Wing deals with the matter relating to senior appointments under the Government of India requiring approval of the ACC.
The Services & Vigilance Wing handles matters relating to Administration of Rules on all the service matters in respect of All India Services and acts as the nodal agency in the arena of vigilance and anti-corruption. This wing in addition to governing the implementation of RTI Act, also handles the administrative matters relating to the Administrative Tribunals and Central Information Commission. This wing also handles the work related to Cadre Restructuring in respect of the other Central Services.
The Establishment Wing is responsible for framing and revising rules and regulations regarding service conditions of the employees and personnel policies of the Central Government employees other than All India Service Officers. This wing also handles the work related to Reservation Policy of the Government, Joint Consultative Machinery (JCA) and Civil Services Officers’ Institute (CSOI).
The Training Wing acts as the nodal agency for training of Government functionaries and is primarily responsible for formulating policies with regard to training. Administration Wing deals with the matters related to Cadre Management of the Central Secretariat Service, Central Secretariat Stenographers Service and the Central Secretariat Clerical Service. This wing also handles the administrative matters relating to the State Reorganization, Reservation Policy of the Government and Welfare Activities for benefit of the employees of the Government except CSOI.
The Department of Personnel and Training also handles the administrative work relating to the following Institutions: -
•• Union Public Service Commission
•• Central Vigilance Commission
•• Lokpal
•• Central Administrative Tribunals
•• Central Information Commission
•• Central Bureau of Investigation
•• Staff Selection Commission
•• Public Enterprises Selection Board
•• Lal Bahadur Shastri National Academy of Administration
•• Institute of Secretariat Training and Management
DEPARTMENT OF ADMINISTRATIVE REFORMS & PUBLIC GRIEVANCES The Department of Administrative Reforms and Public Grievances is the nodal agency of the Government of India for administrative reforms as well as redressal of public grievances relating to the States in general and those pertaining to the Central Government agencies in particular. The Department endeavours to document and disseminate successful governance practices by way of audio-visual media and publications. The Department also undertakes activities in the field of international exchange and cooperation to promote public service reforms. There are 7 Divisions in the Department namely Administrative Reforms, Organization & Methods, e-Governance, Documentation & Dissemination, International Cooperation, Administration & Coordination and Public Grievances.
DEPARTMENT OF PENSIONS AND PENSIONERS' WELFARE The Department of Pension & Pensioners’ Welfare was set up in 1985 as part of the Ministry of Personnel, Public Grievances and Pensions to formulate policy and coordination of matters relating to retirement benefits of Central Government employees (except Defence, Railway and Post & Telecommunication). 1 CHAPTER OVERVIEW
1.0 The Ministry of Personnel, Public upliftment and welfare of the Scheduled Castes Grievances and Pensions acts as the formulator and Scheduled Tribes, Other Backward Classes and of policies pertaining to recruitment, regulation Persons with Disabilities; the Department frames of service conditions, and deputation of personnel policies to provide reservation to these groups besides advising all organizations of the Central in various Central Government services and for Government on issues pertaining to personnel monitoring its implementation. management. The Organizational chart of the Department is at next page. Cadre Management (Chapter 5) 1.4 This Department is responsible for Major Initiatives / Achievements / Events management of the cadres of All India Services during the year (Chapter 2) (AIS) (IAS, IPS and IFS) and all three Secretariat 1.1 Major Initiatives/Achievements during the Services namely Central Secretariat Services (CSS), period January, 2018 - March, 2019 have been Central Secretariat Stenographers’ Services (CSSS) brought out in Chapter 2. and Central Secretariat Clerical Services (CSCS). In addition, this Department frames and also revises Personnel Policies (Chapter 3) Rules and Regulations regarding conditions of the All India Services, such as Indian Police Service (IPS) 1.2 The Department is responsible for framing and Indian Forest Service (IFS), in consultation rules and regulations governing service conditions with the Ministry of Home Affairs and Ministry including recruitment rules, promotions and of Environment, Forest and Climate Change seniority, Flexible Complementing Scheme, Leave respectively. This Department is also responsible Travel Concession, deputation and Child Care for cadre review of 61 Central Group ‘A’ Services Leave of employees. Personnel are recruited for the on a periodic basis. Central Government by the Union Public Service Commission through competitive examinations conducted by them for appointments to higher Senior Appointments under the civil services and through the Staff Selection Government of India (Chapter 6) Commission of non-gazetted staff in Group ‘B’ & 1.5 The Department deals with appointments ‘C’ categories. at senior level and personnel policies of the Government of India. All proposals for senior Reservation (Chapter 4) appointments under the Government of India, which require the approval of the Appointments 1.3 In order to achieve the objective of
ANNUAL REPORT 2018-19 1 Overview
` Committee of the Cabinet (ACC), are processed and Deputy Secretary in Ministries /Departments. by bythe theDepartment. Department. These These includeinclude boardboard level In appoin addition,tments all appointments to Central Public by promotion, Sector which level Undertakingsappointments and appointmentsto Central underPublic the Sector Central Starequireffing Scheme the approval for posts of the of JointACC, areSecretary, also processed UndertakingsDirector and Deputyappointments Secretary under in Ministriesthe Central /Depart by ments.the Department. In addition, all appointments by promotion, which require the approval of the ACC, are also processed by the Department. Staffing Scheme for posts of Joint Secretary, Director Organisation Chart Chart for for Department Department of Personnelof Personnel & Tr &aining Training
Prime Minister
Minister of State (PP)
Secretary (P)
AS (Estt.) EO & AS SS & FA
AS (SRK) AS (S&V) JS (VKS)
JS (GJ) JS (GDT) JS (MR)
DIR (IR) DIR (CS-I) DIR (FINANCE) DS (AVD-I/S& DIR (ACC) IC) JS (E) DIR (DFFT) DIR (CRD) DS (ADMN.) DIR (MM) DS (V-II) JS (L&A) DIR (LTDP & Academy) DS (AVD-IV) & Lokpal DS (CS-II) DIR (PR) DS (AVD-III) DIR (Reservation) DS (TFA & Admn.)
DS (AT) DS (SM) DS (Estt. II) DS (AIS) DS (ISTM, Astt. Secretary and DS (Pay) Online Programme)
DS (SR, RR & DC )
DS (Welfare) & CWO
DS (Estt.)
DS (JCA) 8
2 ANNUAL REPORT 2018-19 Chapter - 1
Abbreviations Used in the Organization Chart ACC Appointments Committee of Cabinet AVD Administrative Vigilance Division ADMIN Administration AIS All India Services AS Additional Secretary B&C Budget & Coordination CS Central Secretariat CPC Central Pay Commission CRD Cadre Review Division CWO Chief Welfare Officer DFFT Domestic Funding of Foreign Training DS Deputy Secretary DIR Director E Establishment EO Establishment Officer IR Information Rights JS Joint Secretary JCA Joint Consultative Machinery and Arbitration LTTP Long Term Training Programme L&A Leave Allowances MoS Minister of State MM Middle Management PR Personal Records PIIA Pathways for an Inclusive India Administration PESB Public Enterprises Selection Board PP Personnel & Pension RES Reservation RR&DC Redeployments & Retraining & Departmental Council S&V Services & Vigilance S Services SM Senior Management SR State Reorganization TRG Training V Vigilance
ANNUAL REPORT 2018-19 3 Overview
Training Policy and Programmes Administrative Vigilance Division (Chapter 7) (Chapter 9) 1.6 The Department is the nodal Department 1.8 The Department is the nodal agency to impart training to the government functionaries. responsible for formulation and implementation The Training Wing of the Department formulates of vigilance and anti-corruption policies of the policies and implements its training programmes Government. Administrative Vigilance Wing in the by identifying areas of training, designing training Department oversees government programme programmes, development of trainers and training for maintenance of discipline and eradication capabilities and administering policies in training. of corruption from public service. The Central Major training activities undertaken during the Vigilance Commission (CVC) advises the Central year are (i) In-service training of IAS officers (ii) Mid- Government on all vigilance matters. The Career Training of IAS Officers (iii) Domestic Funding jurisdiction of the Commission extends to all the of Foreign Training (iv) Post Graduate Programmes organisations to which the executive powers of the in Public Policy (v) Training Support, (vi) Intensive Union of India extend. Training Programme, (vii) Augmentation of the Capacity of training institutions (viii) Capacity International Cooperation (Chapter 10) Building for poverty reduction (ix) Distance 1.9 The Department of Personnel and Training and e-learning initiatives and (x) e-governance is the nodal Department for anti corruption. To deal initiatives. with international cooperation on these aspects an International Cooperation Cell was created in Training Institutions (Chapter 8) this Department. The primary tasks of this Cell 1.7 Lal Bahadur Shastri National Academy of emanate from the follow up to the ratification of Administration (LBSNAA), Mussourie, Uttarakhand the United Nations Convention Against Corruption and Institute of Secretariat Training and (UNCAC) and the other consequential international Management (ISTM), Delhi are two premier training collaborative efforts, on global platforms. This institutions, attached to this Department. These Cell acts in conjunction with specialized agencies institutes cater to the needs of human resource like the Central Bureau of Investigation, the development by imparting training to all officers of Enforcement Directorate and the other line Central Government at frequent intervals for their Ministries entrusted with the specific ancillary career progression. The Department also supports tasks within their respective administrative the Indian Institute of Public Administration domain, viz. corporate governance, extradition (IIPA) which is an autonomous organisation, in matters, prevention of money laundering, mutual undertaking advance training programmes for legal assistance treaties etc. administrators as well as researchers on issues relating to public administration. Central Bureau of Investigation (Chapter 11) 1.10 Central Bureau of Investigation (CBI) was
4 ANNUAL REPORT 2018-19 Chapter - 1 set up by the Government of India by a Resolution Administrative Tribunal (Chapter 13) dated April 1, 1963 to not only investigate cases of 1.13 In order to provide speedy and inexpensive bribery and corruption, but also violation of central justice delivery system to the employees who fiscal laws, major frauds relating to Government of feel aggrieved by Government decisions, the India Departments, Public Joint Stock Companies, Government set up the Central Administrative passport frauds and serious crimes committed Tribunal (CAT) in 1985, which now deals with all by organized gangs and professional criminals. cases relating to service matters. The CAT has CBI was further strengthened by the addition of 17 regular benches, 15 of which operate at the Economic Offences Wing by the Government of Principal seats of High Courts and the remaining India by Resolution dated February 2, 1964. two are at Jaipur and Lucknow.
Joint Consultative Machinery (Chapter 12) Staff Welfare (Chapter 14) 1.11 The Government provides for a Joint 1.14 The Central Government being the largest Consultative Machinery for joint consultation at single employer in the country discharges its three levels between the Central Government responsibility for looking after the welfare of and its employees for promoting harmonious employees through various welfare measures. relations and securing optimum level of co- The Department also extends support to various operation between the Central Government and staff welfare measures. The DoPT is the nodal its employees in matters of common concern. Department for four registered societies set up The objective is to increase the efficiency of for the welfare of the Government employees public services along with the well-being of the and their families. In addition, the Department employees. The three tiers are: lays down policies for Departmental Canteens and supports the Resident Welfare Associations. a) National Council – at the apex level, functioning under the Department of Right to Information (Chapter 15) Personnel and Training. 1.15 The Department has brought out a b) Department Councils – functioning at the comprehensive law in order to ensure right to level of the Ministries / Departments. information to the citizens of India in almost entire c) Office Councils – functioning at offices/ matters of governance at all levels from Central organisations under various Ministries / Government to the local self-government. The Law Departments. (RTI Act, 2005) has provided a mechanism where 1.12 The Scheme has proved to be an effective the Central Information Commission, being the forum for amicable settlement of grievances of the apex body at the Centre, facilitates its citizenry in Central Government employees relating to their accessing information in a time bound, hassle free service matters etc. and affordable manner.
ANNUAL REPORT 2018-19 5 Overview
Grievance Redressal Mechanism & also ensures that the spirit of various orders Citizens' Charter (Chapter 16) and guidelines issued by the Department of Official Language is appropriately enforced 1.16 DOP&T have identified some of the core for implementation of the official language services being offered by its various divisions policy of the Union. The Department has an and their standards for the purpose in its first Official Language Division which monitors the charter. This has been undertaken by a Task implementation of the policy in the Department. Force in consultation with the Stakeholders. While identifying the services the focus has been on measurable and verifiable services and their Financial Management (Chapter 18) standards. The charter contains Grievance Redress 1.18 In order to promote the various programmes Mechanism related to the services mentioned administered by Ministry of Personnel, Public in the Citizens’/Clients’ Charter. The Charter also Grievances and Pensions, an allocation of Rs. provides links for other grievances which are 154.33 crore was made in the Central Sector not related to the Citizens’/Clients’ Charter. Time Scheme Outlay for the year 2018-19 against a lines have been prescribed for final disposal of total allocation of Rs. 1547.00 crore at the Revised the complaint arising out of the Citizens’/Client’s Estimate 2018-19 stage. The corresponding figures Charter. for 2019-20 are Rs. 194.27 crore as Central Sector Scheme Outlay against a total allocation of Rs. Progressive Use of Hindi (Chapter 17) 1726.59 crore. The requirements and priorities of its attached and subordinate offices were kept in view 1.17 The Department is fully committed to while making budgetary allocation to them by this promote the use of Hindi as the official language, Department. No PAC/ C&AG Para are pending in in official matters and motivate compliance of the Ministry. the provisions of the Official Language Act, 1963, the rules framed thereunder. The Department
6 ANNUAL REPORT 2018-19 2 Major Initiatives/Achievements/ CHAPTER Events during the year
Posting of IAS Officers as Assistant Secretaries in Govt. of India:- 2.1 On completion of Phase-II training at Lal Bahadur Shastri National Academy of Administration, Mussoorie, this Department issued orders for posting of 176 lAS officers of 2016 Batch as Assistant Secretary in the Ministries/ Departments of Government of India for a period of 3 months from 02.07.2018 to 28.09.2018 on Central Deputation. Exposure of Central Govt. 2.3 The Assistant Secretaries also got an functioning will provide insight into policy opportunity to have an interactive session with formulation at the Centre to these officers. During Hon’ble President and Hon’ble Vice President. their field posting, the officers will benefit by having a macro picture of such policies which will help them in effective implementation of the schemes keeping citizen at the centre.
2.2 Inaugural Session of the Assistant Secretaries (IAS-2016 batch) held under the Chairmanship of Hon’ble Prime Minister at Parliament Annexe on 4th July, 2018.
ANNUAL REPORT 2018-19 7 Major Initiatives/Achievements/Events during the year
2.4 The IAS officers of 2016 Batch also benefitted (IAS-2016 batch) at DRDO Auditorium, New Delhi from the interactive sessions organized by DoPT, on 27th September, 2018. During the Valedictory in which a large number of dignitaries/ Heads session, eight (8) Assistant Secretaries made of Departments/ Heads of Organizations/ Senior presentations before Hon’ble PM. Officers participated. A feedback-cum-interactive session of the Assistant Secretaries (IAS Officers of 2016 Batch) with senior officers of various Ministries/Departments was organized on 28th September, 2018 at CSOI, New Delhi.
Felicitation of IAS Toppers of 2017 batch:- 2.6 MoS (PP) chaired the felicitation ceremony 2.5 Hon’ble Prime Minister addressed the held on 01.05.2018 for top achievers of Civil Valedictory Session of the Assistant Secretaries Services Examination-2017.
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Launch of the iGOT (Integrated be a platform to bring together the numerous Government Online Training Programme) Government and other training institutions for providing a single point of access to the repository 2.7 Dr. Jitendra Singh, Hon’ble MoS(PP) of training resources. This will provide a broad launched the iGOT (Integrated Government Online training eco-system creating synergies across Training Programme) developed by Department of various premier training institutes of the country Personnel and Training, Ministry of Personnel, Public and will cater to the training needs which can Grievances & Pensions, on 20.12.2018. The National encompass all the officials in the entire hierarchy Training Policy-2012 mandates that all civil servants of Central and State Governments. This platform will be provided with training to equip them with will ultimately build a large training eco-system. the competencies for their current or future jobs. The training courses under this programme will The current structure of training for Government be accessible through DoPT’s web portal. Among servants including domestic and foreign training the bouquet of Training Courses on offer through is mostly available to very small section of the this initiative are those offered by MIT, USA too. government servants. However, consequent upon DoPT has collaborated with JPAL, South Asia and some recent initiatives undertaken by Department MIT, USA to launch MITx Micro Master Programmes of Personnel and Training, Government of India for the government servants. aimed at providing training to cutting edge level functionaries in the Central/State Governments, significant changes have taken place. The outreach of the existing training setup is very limited in view of the large workforce employed in various States/ UT Governments. The Integrated Government Online Training Programme (iGOT) launched by Hon’ble MoS (PP) will augment the existing training mechanism with online module-based training coupled with certification. This will make training inputs available to government servant on site and on flexitime basis. Furthermore, the training will Launching of Hybrid Course on be focussed and targeted to the requirement of Administrative Laws the officials. 2.9 The DoPT, realising the need for training 2.8 The e-Learning mode provides unparalleled inputs in Administrative Laws, has collaborated opportunities for training to a large number of with the premier law school, National Law School civil servants scattered all over the country. The of India University (NLSIU), Bengaluru to develop latest technologies make available vast resources and offer Long Term Diploma programme and of learning material and online courses, providing Short Term Courses in these areas. The courses to the individuals enormous choices and flexibility in be delivered by NLSIU were launched by Hon’ble learning. The online training programme through MoS (PP) on 20.12.2018. Massive Online Open Courses mechanism would
ANNUAL REPORT 2018-19 9 Major Initiatives/Achievements/Events during the year
for ease of access to inform by citizens. 2194 Public Authorities have been aligned till date, which is a significant increase from 96 Public Authorities aligned in 2013-2014.
Lateral entry for the post of Joint Secretary 2.12 The Group of Secretaries (GoS) on Governance in its report submitted in February 2017 made recommendation pertaining to ‘Infusion of Fresh Talent at Policy Making Levels’. RTI Portal on Judgments/Orders of The recommendations inter alia include selection Supreme Court, High Courts and CIC of a pre-determined number of Joint Secretary 2.10 RTI Portal on Judgments/Orders of Supreme level officers from open market to be taken on Court, High Courts and CIC, was launched on contract basis to overcome the shortage of officers 20.12.2018 by Hon’ble MoS (PP). It aims at providing at this level in the Government of India. On the a learning environment for all stakeholders under basis of recommendations of GoS, the Government which a repository on the landmark cases on decided to recruit talented and motivated Indian the RTI will be available at one place.The Right Nationals willing to contribute towards nation to Information (RTI) Portal on Judgments/Orders building to 10 positions of Joint Secretary in ten of Supreme Court, High Courts and CIC has been identified Ministries/Departments. Accordingly, an developed by Institute of Secretariat Training and advertisement was issued on 10.06.2018. 6077 Management (ISTM), New Delhi. This Portal will applications were received in response to the provide a learning environment for all stakeholders advertisement. UPSC has been entrusted with the under which a repository on the landmark cases on responsibility to undertake selection process. the RTI will be available at one place. The Portal also makes available the gist of the replies given Appointment in Central Information by Central Public Information Officers (CPIOs), First Commission, Central Administrative Appellate Authorities as well as the Supreme Court. Tribunals and Union Public Service It will be helpful in learning the latest trends of Commission: implementation of RTI Act as the judgments/ 2.13 The following appointments have orders given by Central Information Commission, been made at senior level posts: High Courts and Supreme Court are always a crucial source to track the developments on this (i) Appointment of CIC and ICs subject. Shri Sudhir Bhargava has been appointed as the Chief Information Commissioner in Expanding online RTI Portal: the Central Information Commission on 2.11 RTI Online portal has been expanded to 01.01.2019. On the same day, four more Central Information Commissioners have cover all Public Authorities registered with the CIC
10 ANNUAL REPORT 2018-19 Chapter - 2
been appointed 01.01.2019. Welfare of employees: (ii) Appointments in Central Administrative 2.14 The following instructions have been issued Tribunals for ensuring welfare of employees in various During the financial year 2017-18, 27 matters: Members including fifteen (15) Administrative (i) An OM dated 03.04.2018 was issued under Members and 12 Judicial Members have the CCS (Leave) Rules, 1972 providing: (a) An been appointed for the vacancies of 2017 for employee on Child Care Leave (CCL) may Central Administrative Tribunal. leave headquarters with the prior approval (iii) Appointment in Public Enterprises of appropriate competent authority; (b) LTC Selection Board (PESB) may be availed while an employee is on CCL; and (c) An employee on CCL may proceed Shri K.D. Tripathi, former IAS (AM:80), has on foreign travel provided clearances from been appointed as Chairperson, PESB on 19th appropriate competent authorities are taken November, 2018, for tenure of three years or in advance. until attainment of age of 65 years or until further orders, whichever is earlier. (ii) CCS (Leave) Rules, 1972 have been amended vide notification dated 03.04.2018 to bring Shri M. K. Gupta has been appointed as them in conformity with the Rights of Member, PESB on 20.11.2018, for a tenure Persons with Disabilities Act, 2016. Various of three years or until attainment of age of facilities have been provided to a disabled 65 years or until further orders, whichever is Government servant. earlier. (iii) the limit of 22 years in case of disabled child (iv) Appointment in Union Public Service for the purpose of a Government servant Commission (UPSC) availing CCL under the provisions of Rule Three eminent persons have been appointed 43-C of the CCS (Leave) Rules, 1972 has been as Member, UPSC in the Central Information removed vide notification dated 06.06.2018 Commission during the FY 2018-19. and now the CCL can be availed by a (v) Appointment in Central Vigilance Government servant for her / his disabled Commission (CVC) child of any age subject to other provisions contained in Rule 43-C of the CCS (Leave) Shri Sharad Kumar, former IPS (HY:79) was Rules, 1972. appointed as the Vigilance Commissioner in the Central Vigilance Commission vide (iv) In pursuance of the recommendations of the th Warrant of Appointment dated 08.06.2018. 7 CPC, the CCS (Leave) Rules, 1972 have been He has been appointed for a term of four amended vide notification dated 14.12.2018 years from the date on which he entered to provide (a) 10 days Earned Leave in place upon his office i.e. 12.06.2018 or till he attains of 20 days Half Pay Leave to Vacation Staff; (b) the age of sixty five years, whichever is earlier. CCL to single male Government servant; (c) introduction of work related illness & injury
ANNUAL REPORT 2018-19 11 Major Initiatives/Achievements/Events during the year
leave (WRIL) to a Government servant who has held a series of meetings and has constituted suffers illness and injury that is attributable a Search Committee for recommendation of a to or aggravated in performance of her / his panel for selection of Chairperson and Members of official duties. Lokpal. The Selection Committee held its seventh meeting on 15.03.2019 and after consideration of Introduction of Yoga Camps and panels submitted by the Search Committee, the celebration of Yoga Day:- Selection Committee made its recommendation 2.15 Yoga camps were organized for creating for appointment of Chairperson and Members of th awareness about benefits of Yoga among Lokpal. On 19 March, 2019, the Hon’ble President employees of Department of Personnel & Training. of India has appointed the Chairperson and On 21st June, 2018, fourth International Day of Members of the Lokpal on the recommendation of Yoga was celebrated, in which employees of this the Selection Committee and they have assumed Department participated enthusiastically. the charge of their respective offices.
Civil Services Day, 2018 2.16 Appointment of Lokpal 2.17 12th Civil Services Day was observed on 20- For operationalisation of Lokpal, Selection 21 April 2018 at Vigyan Bhavan, New Delhi. The th Committee headed by Hon’ble Prime Minister programme was inaugurated on 20 April 2018 st and Shri Mukul Rohtagi as one of the Members by Hon’ble Vice President of India. On 21 April,
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2018, panel discussions in plenary and breakaway Promoting Digital Payments. Two Awards were also sessions on Aspirational districts, identified priority conferred under Innovation category, one of which programmes followed by a Wrap up session was for an ‘Aspirational’ district. A new category were organized on the day. On 21st April 2018, of awards for Additional Secretary/Joint Secretary the programme included a plenary session on level officers and Director/Deputy Secretary serving “Artificial Intelligence for Effective Governance”. in Government of India was also introduced in Two documentary films namely ‘A film on Journey 2018 to recognize their contribution towards of PM’s Awards’ and ‘New India- Shaping the Future’ bringing about transformational improvements in were screened during the event. processes/systems through simplification, process re-engineering etc. Two awards were conferred in this category.
Hon’ble Vice-President of India inaugurating the 12th Civil Service Day function Vigyan Bhavan New Delhi on 20 April, 2018
Prime Minister’s Awards for Excellence in Public Administration, 2018 2.18 On 21st April, 2018, Hon’ble Prime Minister presented the Prime Minister’s Awards for 2.19 The 21st National Conference on Excellence in Public Administration to selected e-Governance (NCeG) was held on 26th and 27th districts and implementing units under various February, 2018 at Hyderabad, Telangana. The categories. Hon’ble Prime Minister conferred theme of the Conference was “Technology for Awards to 11 best performing districts in Accelerating Development”. The sub-themes were implementation of priority programmes namely (i) (i) Universalization and Replication, (ii) Governing Pradhan Mantri Fasal Bima Yojana (ii) Deen Dayal e-Governance, (iii) Emerging Technologies, (iv) Upadhayay Grameen Kaushalya Yojana, (iii) Pradhan Building User Experience and (v) e-Governance Mantri Awas Yojana (Gramin & Urban) and (iv) good/best practices. Five Plenary sessions
ANNUAL REPORT 2018-19 13 Major Initiatives/Achievements/Events during the year were conducted including a wrap up Session by various Ministries or not disposed of within the on “Synergizing Role of National and State time-line of 60 days. Encouraged by the response Government” in which eminent panellists/ speakers and speedy justice delivered, the Department of the concerned field deliberated upon. organised the 2nd Pension Adalat on February 9, 2018. Out of the 34 selected cases, 20 cases were resolved in the Adalat itself. Out of these, 19 cases were resolved by accepting the claims of the Pensioners. Suitable instructions were conveyed to the concerned Departments for resolving the remaining cases. As on November 30, 2018, out of 34 grievances raised in Adalat, 30 have been resolved.
2.21 All India Pension Adalat - 2018: In its Inauguration of the 21st National Conference on e-Governance attempt to devote one day in the year to Pensioners, Department of Pension & Pensioners’ Pension Adalat: Welfare conducted an All India Pension Adalat on 2.20 Department of Pension and Pensioners’ September 18, 2018, which was inaugurated by the Welfare had started the unique experiment Hon’ble MoS (PP). of holding Pension Adalat of those cases in CPENGRAMS which were either routinely closed
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generations of government employees and officers. During the Third Anubhav Award Ceremony on 18th September, 2018, six Awards were given by the Hon’ble Minister of State (PP) on September 18, 2018 to selected write-ups published from April 1, 2017 to March 31, 2018 on Anubhav Portal. 91organizations have registered on Anubhav Portal of DoP&PW, 5760 write-ups have been published and 2278 write-ups which have been uploaded are waiting to be published as on 27.11.2018. ANUBHAV: 2.22 Department of Pension & Pensioners’ Blood Donation Camps Welfare had launched an online platform entitled 2.23 In order to inculcate participation in Citizen ‘Anubhav’ for sharing experiences of retiring Centric activities among employees of Central government employees while working with the Government, this Department has been organizing Government. It is envisaged that over a period Blood Donation Camps in association with the of time, this will create a wealth of institutional Indian Red Cross Society, New Delhi on monthly memory with replicable ideas and suggestions. basis since June 2015 in all major buildings where This will prove an invaluable tool for helping in Government offices are situated. During the year future governance related issues since a treasure 2018, nine Camps were organized at various trove of wealth shall be left behind by the retiring locations. Blood Donation Camp was organised
ANNUAL REPORT 2018-19 15 Major Initiatives/Achievements/Events during the year by DoP&T at North Block, New Delhi also on distributed to achievers of the competitions. 20.06.2016 and 60 employees donated blood in this camp.
Smart Performance Appraisal Report Celebration of International Women’s Recording Window (SPARROW): Day:- 2.25 SPARROW is an online system based on 2.24 International Women’s Day was celebrated the comprehensive performance appraisal dossier th by the Department on 8 March, 2019, where maintained for IAS officers. The system aims at women employees of all the three Departments bringing greater transparency in the recording of of the Ministry participated. Hon’ble MOS (PP) also performance appraisals of the officers, eliminating addressed the gathering on the occasion. Smt. loss of Performance Appraisal Reports (PARs) during Rashmi Verma, former Secretary, D/o Tourism was transition, ensuring better monitoring and timely the chief guest. Address of Dr. Madhavi Chandra, completion of PARs and providing easy and real Sr. Radiologist, SGRH on “Breast Cancer Awareness” time access to the PARs by authorized stakeholders. and address of Dr. Nanditesh Nilay on “Stress This system is not only user friendly but can be Management” were organized in the workshop. accessed uninterruptedly through an internet Various competitions were held during the three enabled computer system from anywhere round days’ celebration of Women’s day. Awards were the clock, which reduces the delays in processing
16 ANNUAL REPORT 2018-19 Chapter - 2 of PARs by officers concerned. The system was can access the Module by using the login ID and launched with effect from 01.04.2014 and was password, which have already been provided to initially linked to the intra-IAS database enabling them for accessing the SPARROW and after filing the PAR form to be pre-populated with the existing the return. The same is to be authenticated by information. Subsequently, the responsibility to using either DSC (Digital Signature Certificate) or update the requisite details in respect of officers e-Sign. was passed on to the Employee Master Data (EMD) manager of the respective Ministry or Department Cadre Review of CSSS / State Cadre. In order to make the system hassle- free and more user-friendly, the system has been 2.27 Based on the recommendations of the rd e-Sign (electronic Signature) enabled, an Aadhaar 3 Cadre Restructuring Committee for Central based authentication service. Secretariat Stenographers’ Service (CSSS) and acceptance by the Government, allocation of The SPARROW system generates auto-alerts in additional posts in various grades was carried out respect of the officers whose PARs are pending vide DoP&T’s Order No. 15/1/2014-CS.II(A) dated beyond the stipulated timeline. The total the 5th October, 2018. number of the electronically generated PARs for the Assessment Year 2017-18 was 8616 (as on Promotion in various grades after 31.12.2018). implementation of the 3rd Cadre Review exercises for CSSS Immovable Property Returns (IPR) Module 2.28 Promotion orders in various grades of 2.26 As per Rule 16(2) of AIS (Conduct) Rules, CSSS viz (i) 54 Steno ‘D’ to Personal Assistant (PA), 1968, IAS officers are required to submit IPRs every (ii) 1191 Personal Assistant to Private Secretary year as on 1st January and latest by 31st January (PS), (iii) 684 Private Secretary to Principal Private in respect of the preceding year. Since the year Secretary (PPS), (iv) 302 Principal Private Secretary 2011, the IPRs of the officers are being uploaded to Sr. Principal Private Secretary (Sr. PPS), and (v) on the Department’s website. Though digitization 3 Sr. Principal Private Secretary to Principal Staff of IPRs was done through uploading these on Officer (PSO) were also issued during the year. Department of Personnel & Training’s website, however, as officers were filing their return in hard Release of e-Magazine 'KAUSHAL' copy only, certain problems viz. IPRs getting lost in 2.29 In a first of its kind initiative the Department transit, IPRs though submitted but not uploaded of Personnel and Training has started an by the State Governments, IPRs without date e-Magazine christened as “KAUSHAL” to provide uploaded in the system, ante-dating IPR, etc. were a platform to the officers and employees of the still being faced. In order to address these issues, Department to make a creative, conducive and an IPR Module was introduced w.e.f. 1.1.2017, the positive environment for progressive use of Hindi navigation tab of which has been provided in the Language in official work. This initiative leads to a menu on Home Page of SPARROW. The officers keen desire among the officers and employees to
ANNUAL REPORT 2018-19 17 Major Initiatives/Achievements/Events during the year give vent to their creative urge in Hindi. Hence, this rendering public administration and public service ambitious initiative would help create a positive delivery mechanism more inclusive. It would also synergy among the officers and employees to make public administration more responsive and do their official work in Official Language Hindi accessible with greater participation of citizens which in turn will make public administration more from across the country irrespective of linguistic and more citizen centric and decentralized. This diversity. The magazine has been released by is a progressive step to make Official Language Hon’ble Minister of State (PP) during award Hindi more popular among the officers and distribution ceremony held on 1st February, 2019 employees of the Department which would go a and the link of magazine is available on website long way in translating the vision of ‘Sabka Sath of the Department. Sabka Vikas’ of Government of India into reality by
Release of e-Magazine “KAUSHAL” by Hon’ble Minister of State Dr. Jitendra Singh
18 ANNUAL REPORT 2018-19 3 CHAPTER PERSONNEL POLICIES
1. Matters relating to framing and amendment of recruitment rules/service rules for Group “A” and “B” posts 2. Framing of policy relating to the procedure for Departmental Promotion Committee(s) 3. Policy on seniority 4. General policy matters relating to:- (a) Flexible complementing scheme, (b) Modified Assured Career Progression Scheme, (c) Leave travel concession, (d) Deputation, (e) Child care leave, (f) Pay & allowances, (g) Holiday policy, (h) Age relaxation and (i) Other matters concerning service conditions.
5. Administration of UPSC and SSC including exams except the Civil Service Examination 6. Policy matters of PESB 7. Policy on Character verification before appointment 8. Disagreement cases with UPSC from various Ministries except on appointment cases 9. UPSC (Exemption from Consultation) Regulations 10. Policy on APAR. 11. Commercial employment after retirement 12. Policy on (a) Retirement, extension, re-employment, (b) Posting and transfers, Conduct and CCA Rules, (c) Sealed Cover procedure, (d) Status of Women in Central Government, (e) Temporary Service Rules, Etc. (f) Lien, Probation, confirmation, (g) Daily Wage Casual Labourers
ANNUAL REPORT 2018-19 19 PERSONNEL POLICIES
3.0 Grant of Vigilance Clearance to [Reference DoPT’s O.M. NO. 11012/7/2017-Estt.A- the Government servants for obtaining III dated 28th March, 2018] Indian Passports Amendment to Rule 6 of the Central (A) Vigilance clearance can be withheld on the Civil Services (Classification, Control and following circumstances: Appeal) Rules, 1965 for classification of Civil Posts (i) The officer is under suspension; 3.1 All civil posts under the Union shall be (ii) A charge sheet has been issued against the classified as follows:- officer in a disciplinary proceeding and the proceeding is pending. S.No. Description of Classification of (iii) Charge sheet has been filed in a Court by the Posts Posts investigating Agency in a criminal case and 1 A Central Civil Post Group A the case is pending. carrying the pay in the Pay Matrix at the (iv) Sanction for investigation or prosecution has Level from 10 to 18. been granted by the Competent Authority in 2 A Central Civil Post Group B a case under the PC Act or any other criminal carrying the pay in matter. the Pay Matrix at the (v) An FIR has been filed or a case has been Level from 6 to 9. registered by any Government entity against 3. A Central Civil Post Group C the officer, after a preliminary fact finding carrying the pay in inquiry. the Pay Matrix at the (vi) The officer is involved in a trap/ raid case on Level from 1 to 5. charges of corruption and investigation is (Reference Order No. S.O. 3964(E) dated 9th pending. August, 2018) (B) There may be situations wherein wards and relatives of the civil servants residing abroad (for Intimation/ permission by the Government education and other purposes) could be having servant where the expenditure incurred on repairs or minor construction work medical emergencies or family events. The officer in respect of immovable property – himself/ herself may require visiting abroad for regarding. medical reasons. Therefore, as a policy, ordinarily, 3.2 DoPT had issued an O.M No. 11013/9/89- a passport will not be granted if a disciplinary Estt.(A) dated 27/11/1990 which provided, inter- proceeding is pending against the officer. However, alia, that where the expenditure incurred on the competent authority can take a view wherein repairs or minor constructions work in respect a foreign travel is necessitated due to extreme of any immovable property belonging to a urgent situation like medical emergencies etc. on Government servant is estimated to exceed Rs. case to case basis. 10,000/-, intimation to the prescribed authority
20 ANNUAL REPORT 2018-19 Chapter - 3 was necessary. Now, these instructions have journey to the Home Town once in a block been reviewed and in supersession of the said period of two years and/or one ‘Anywhere in O.M., it has now been decided that in respect India’ LTC in a block of four years under the of the expenditure incurred on repairs and normal LTC rules. minor additions to an immovable property by Or a Government servant, an intimation shall be necessary to be given to the prescribed authority (ii) In lieu thereof, the Government servant may only if the estimate exceeds the limit prescribed avail the facility for himself/herself to travel in Rule 18(3) of CCS (Conduct) Rules, 1964 i.e. 2 once a year from the station of posting to the months of basic pay. However, prior sanction of Home Town or the place where the family is the prescribed authority should be obtained in all residing and for the family [restricted only to cases regardless of amount involved, where the the spouse and dependent children as per transaction regarding the material purchases or the ‘family’ definition of CCS (LTC), Rules, 1988] contract for such repairs or minor construction, is to travel once a year to visit the Government with a person with whom the Government servant servant at the station of posting. concerned has official dealings. 3.4 In addition, Central Government employees and their families posted in these territories shall [Reference DoPT O.M. No. 11013/2/2018-Estt.A-III be entitled to avail of the Leave Travel Concession, dated 17th December, 2018] in emergencies, on two additional occasions during their entire service career. This shall be termed as LTC facilities to the Civilian employees of the Central Government serving in States “Emergency Passage Concession” and is intended of the North-Eastern Region, Ladakh to enable the Central Government employees and/ region of State of Jammu & Kashmir or their families [restricted only to spouse and and in Union Territories of Andaman & dependent children] to travel either to the Home Nicobar Island and Lakshadweep Group Town or the station of posting in an emergency. of Islands. The two additional passages under the Emergency 3.3 Consequent upon acceptance of Passage Concession shall be availed by the entitled recommendations of Seventh Pay Commission, mode and class of travel as admissible under the Government has decided that civilian Central normal Leave Travel Concession Rules. Government employees serving in North-Eastern Region, Ladakh region of State of Jammu & Kashmir, [Reference DoPT’s O.M. No. 31011/12/2015-Estt. Andaman & Nicobar Islands and Lakshadweep A-IV dated 24.04.2018] groups of Islands, who leave their family behind at the old headquarters or another selected place LTC facility to Railway employees. of residence and have not availed of transfer 3.5 Previously, LTC facility was not available travelling allowance for family, shall be provided to railway employees and Government servants with the following options for the purpose of LTC: whose spouses are working in Indian Railways in view of the “Free Pass” facility is available to (i) The Government servant may avail LTC for them. However, Seventh CPC in its report had
ANNUAL REPORT 2018-19 21 PERSONNEL POLICIES recommended for bringing Railway employees receive their wages with effect from 01.01.2016 (and employees whose spouses are Railway as per provisions of the Casual Labours (Grant servants) into the fold of LTC. The matter was of Temporary Status & Regularisation) Scheme, considered by the Government and it was decided worked out on the basis of the pay scales of Group to allow “All India LTC” to Railway employees once ‘C’ as per Level 1 of the Pay Matrix recommended in a block of four years under CCS (LTC) Rules, 1988, by the 7th Central Pay Commission and provided subject to certain terms & conditions. they are matriculate. In case of the similarly placed non- matriculate Casual Labourers with Temporary [Reference DoPT’s O.M. No. 31011/15/2017-Estt.A- Status the above benefit of wages may be extended IV dated 27.03.2018] only after imparting the requisite training.
CCS (LTC) Rules, 1988 – Extension of [Reference DoPT’s O.M.No.49011/2/2017-Estt(C) relaxation to travel by air to visit NER, dated 19.02.2018] J&K and A&N. 3.6 The Government has decided to extend Master Circular on Probation/ the scheme of travel by air to visit North East Confirmation. Region (NER), Jammu and Kashmir and Andaman 3.8 With reference to this Department’s O.M. & Nicobar Islands (A&N) against conversion of No. 28020/1/2010-Estt.(C) dated 21.07.2014 one block of Home Town LTC, for a further period wherein consolidated instructions on Probation/ of two years w.e.f. 26th September, 2018 till 25th Confirmation were issued, it was decided to further September, 2020. In view of the growing tourism in consolidate/ modify the instructions/ guidelines in these segments, it was decided to allow the facility relation to probation and confirmation as a Master of travel by private airlines to J&K, NER and A&N Circular to provide clarity and ease of reference. The on LTC for a period of two years. This concession Master Circular issued vide O.M. dated 21.07.2014 may be availed in lieu of the Home Town LTC or has been suitably updated as on date. against Anywhere in India LTC. The relevant O.M. is available on the official website of DoPT. [Reference DoPT’s O.M No. 28020/3/2018- Estt. (C) dated 11.03.2019] [Reference DoPT’s O.M. No. 31011/3/2018-Estt.A- IV dated 20.09.2018] CCS (Conduct) Rules, 1964- Revision in limit for intimation in respect of transcations Recommendations of 7th Central Pay in sale and purchase of shares, securities, Commission – Applicability to the pay debentures etc. scales of Casual Labourers with Temporary 3.9 With reference to this Departments’s O.M Status. 11013/6/91- Estt. (A) dated 08.04.1992, it has been 3.7 The Government has decided that on the decided that an intimation may be sent to the implementation of the recommendations of the prescribed authority in respect of all Government 7th Central Pay Commission as per Government of servants, if the total transcations in shares, securities, India Notification dated 25th July, 2016, the Casual debentures, mutual funds scheme etc. exceeds six Labourers with Temporary Status will continue to
22 ANNUAL REPORT 2018-19 Chapter - 3 months basic pay of Government servant during Additional HRA, messing Allowance, and facility the calendar year (to be submitted by 31st January to draw pension outside the valley have been of subsequent calendar year). extended for two years w.e.f. 1.1.2018 to the Central Government Employees working in Kashmir Valley [Reference DoPT O.M No. 11013/2/2018- Estt. in attached/subordinate offices or PSUs falling th A- dated 17 December, 2018] under the control of the Central Government. In addition, a new incentive known as ‘Kashmir Valley Establishment (Allowances) Section Special Incentive’ will be paid to these employees Revision of Children Education Allowance. working in Kashmir Valley. 3.10 Consequent upon the implementation of the recommendations of 7th CPC, the Establishment (Leave) Section reimbursement limit of the Children Education OM dated 03.04.2018 issued under the CCS (Leave) Allowance (CEA) was revised vide OM dated Rules, 1972. 16.08.2017. However, many provisions relating 3.14 The above O.M. provides that: to CEA which were existing during the 6th CPC’s period are still valid even after the implementation a. An employee on Child Care Leave (CCL) may of the recommendations of 7th CPC. Accordingly, leave headquarters with the prior approval of an OM dated 17.07.2018 was issued in which all the appropriate competent authority; relevant instructions relating to CEA were included b. LTC may be availed while an employee is on in order to bring clarity in the matter. CCL; and c. An employee on CCL may proceed on foreign O.M. regarding Overtime Allowance. travel provided clearances from appropriate 3.11 An OM dated 19.06.2018 on the Overtime competent authorities are taken in advance. Allowance (OTA) was issued thereby implementing The limit of 22 years in case of disabled child the recommendations of 7th CPC. for the purpose of a Government servant availing CCL under the provisions of Rule Revision of rates of Special Allowance. 43-C has been removed vide Notification dated 06.06.2018 the CCS (Leave) Rules, 3.12 Instructions were also issued vide O.M. 1972 and now the CCL can be availed by a No. A-27032/02/2017-Estt(AL) dated 24-10-2017 Government servant for her disabled child of revising the rates of Special Allowance payable to any age subject to other provisions contained Parliament Assistants. in Rule 43-C of the CCS (Leave) Rules, 1972.
Incentives to the Central Government Amendment of CCS (Leave) Rules vide Employees working in Kashmir Valley Notification dated 14.12.2018. 3.13 Based on the approval of the Cabinet 3.15 In pursuance of the recommendations of Committee on Security (CCS), obtained by Ministry the 7th CPC, the CCS (Leave) Rules, 1972 have been of Home Affairs, concessions/ incentives such as amended vide Notification dated 14.12.2018 to provide: ANNUAL REPORT 2018-19 23 PERSONNEL POLICIES a. 10 days Earned Leave in place of 20 days Half amended vide notification dated 03.04.2018 to Pay Leave to Vacation Staff; bring them in conformity with the Rights of Persons with Disabilities Act, 2016. As per the amended b. CCL to single male Government servant; rules, various facilities have been provided to a c. Introduction of Work Related Illness & Injury disabled Government servant such as: Leave (WRIIL) to a Government servant who suffers illness and injury that is attributable a. where a disabled Government servant unable to or aggravated in performance of her or to submit an application or medical certificate his official duties. On account of WRIIL, full on account of disability, such application pay and allowances shall be granted to all or medical certificate may be signed and employees during the entire period of WRIIL. submitted by his family members; After hospitalisation, b. if due to disability a Government servant is (i) Government servant (other than a unable to discharge further service, leave or Military Officer) will be paid full pay and an extension of leave may be granted to him allowances for the first 6 months and on the basis of medical certificate issued by HPL for the next 12 months; a Government doctor and such leave shall not be debited to the leave account of the (ii) officers of Central Armed Police Government servant; and Forces (CAPF) will be paid full pay and allowances for first 6 months and full c. In case of grant of leave to such Government pay only for the next 24 months; and servants on account of disability, the benefits of the provisions contained in Section 20 of the (iii) Personnel below the rank of officers of RPWD Act, 2016 shall suo-motu apply. Section CAPF will be paid full pay and allowances 20 of the RPWD Act, 2016 provides various with no limit regarding period. benefits such as no denial of promotion due to disability, no reduction in rank due to O.M. dated 29.01.2018 regarding disability, creation of supernumerary post to Maternity Leave in surrogacy. adjust a disabled employee in case he is not 3.16 Hon’ble Delhi High Court vide its order suitable for the post, he was holding, due to dated 17-7-2015 has allowed Maternity Leave to his disability etc. commissioning mother in case of surrogacy. In pursuance of these directions of the Hon’ble court, Establishment (Pay) Section this Department vide its OM dated 29.01.2018 has circulated the above said order of the court to all Grant of special increment in the form of personal pay to Central Government Servants for Ministries/Departments for the purpose of giving participation in sporting events and tournaments vide publicity to the concerned officers. of National or International importance, in theth 7 CPC Scenario: OM No. 6/1/2017-Estt.(Pay-I) dated Amendment of CCS (Leave) Rules vide 11.06.2018. Notification dated 14.12.2018. 3.18 This Department vide OM dated 11.06.2018 3.17 The CCS (Leave) Rules, 1972 have been has revised the rates of special increment in
24 ANNUAL REPORT 2018-19 Chapter - 3 the form of personal pay granted to Central have retired as ad-hoc before being regularised to Government Servants for participation in sporting that post and later on have been assessed during events and tournaments of National or International the process of regularisation and found fit by the importance, in the 7th CPC Scenario. competent authority along with his or her juniors, who are still in service and are eligible to avail of Availability of option for fixation of pay on the option facility from a date on which the retired promotion from the Date of Next Increment (DNI) employee was still in service. in the lower post and method of fixation of pay from DNI, if opted for, in context of CCS (RP) Rules, Restriction of officiating pay under FR 35 inthe 2016-clarification-reg.: OM No. 13/02/2017-Estt. context of CCS (Revised Pay) Rules, 2016: OM No. (Pay-I) dated 28.08.2018. 1/4/2017-Estt.(Pay-I) dated 28.02.2019. 3.19 This Department vide OM dated 28.08.2018 3.22 This Department vide OM dated 28.02.2019 has (i) clarified the date of applicability of this has revised the ceilings for restriction of basic pay Department’s OM No. 13/02/2017-Estt.(Pay-I) under FR 35, in the 7th CPC context. dated 27.07.2017; (ii) allowed re-exercise/revision of option for fixation of pay under FR 22(l)(a)(1), Incentive for acquiring fresh higher qualifications, within one month from the date of issuance of in the 7th CPC Scenario: OM No. 1/5/2017-Estt. this OM, to the employees who have been granted (Pay-I) dated 15.03.2019. the pay fixation benefit on account of promotion 3.23 This Department vide OM dated 15.03.2019 between 01.01.2016 and the date of issuance of has revised the rate of Incentive for acquiring fresh the OM ibid i.e. 27.07.2017. higher qualifications, in the th7 CPC Scenario, and has also provided criteria/ guidelines for granting Stepping up of pay-Consolidated guidelines: OM the same. No. 4/3/2017-Estt.(Pay-I) dated 26.10.2018. 3.20 In supersession of Department of OM No.2/10/2017-Estt.(Pay-II) dated 24.04.2018- Expenditure’s OM No.F.2(78)-E.III(A)63 dated Grant of Central Secretariat ( Deputation on Tenure) 02.02.1966 and DOP&T’s OM No. 4/7/92-Estt(Pay-I) Allowance. dated 04.11.1993 and keeping in view the 3.24 The rates of Central Secretariat (Deputation provisions of the Central Civil Services (Revised on Tenure) Allowance have been revised w.e.f 1st Pay) Rules, 2016, guidelines on stepping up of pay July, 2017 to 10 percent of basic pay subject to a has been consolidated at one place. ceiling of Rs.9000/-p.m.
The Fundamental (Amendment) Rules, 2018 - OM No.2/6/2018-Estt.(Pay-II) dated 18.05.2018 – Amendment in FR 22(I)(a)(1): Notification No. amendment in Para 8.1 and Para 8.2 of deputation 13/1/2017-Estt.(Pay-I) dated 19.11.2018. guidelines issued vide OM No.6/8/2009-Estt. th 3.21 This Department vide Notification dated (Pay-II) dated 17 June, 2010. 19.11.2018 has amended FR 22(I)(a)(1) and vide this 3.25 Provisions relating to tenure of deputation Notification this Department has inter-alia extended /Foreign Service and level of approval have been the option facility to those retired employees, who amended.
ANNUAL REPORT 2018-19 25 PERSONNEL POLICIES
OM No.2/11/2016-Estt.(Pay-II) dated 20.07.2018 and Treasury Allowance’ and following rates have regarding mandatory cooling off period between been fixed:- two deputations for appointment in personal staff of Union Ministers Amount of average Revised rates of monthly cash handled Cash Hanlding and 3.26 If an officer is appointed from the personal (in Rs) Treasury Allowance staff of one Minister to the personal staff of another (in Rs) Minister, the provision of mandatory cooling off <= 5 lakh 700 has been dispensed with subject to overall ceiling Over 5 lakh 1000 of 10 years in personal staff of Minister and sub- ceiling of 5 years as PS/OSD. OM No. 2/8/2018 –Esst.(Pay-II) dated 07.02.2019, -Revision of the rates of Deputation (Duty) OM No. 2/15/2017-Estt.(Pay-II) dated 18.10.2018 Allowance/pay fixation on appointment in the – relaxation of para 8.5 of DoPT OM No. 6/8/2009- Personal Staff of Ministries-regarding Estt.(Pay-II) dated 17th June, 2010 3.29 Rates of Deputation (Duty) Allowance / 3.27 (a) It has been decided that Ministries/ CDTA/ method of pay fixation have been revised Departments may consider and allow relaxations in respect of officers of Central Govt. Autonoumous to para 8.5 of the OM dated 17.06.2010 with the bodies, State Govts./ PSU, Private Sector, Retired approval of their Minister-in-charge in following pensioner on their appointment in personal staff category of cases:- a) A Central Government of Ministers. employee after completion of 7 years of service in his/her cadre, may be allowed to go on deputation Establishment (RR) Section to any State of North Eastern Region and Jammu 3.30 The RRFAMS portal has succeeded in and Kashmir and Union Territories of Andaman & reducing the overall time taken for finalization of Nicobar and Lakshadweep or on foreign service RRs to a significant extent. Towards the objective of to any entity controlled by and located in the said full automation of RRFAMS portal, and to completely States/ Union Territories. dispense with the practice of manual processing (b) Central Government employees may be also of files, DOPT has finalized the RRFAMS module for allowed to go on deputation to State Governments UPSC consultation, which is under operation w.e.f /Union Territories or on foreign service to any entity 03.12.2018. controlled by and located in the States/ Union 3.31 Based on the recommendation made Territories on spouse ground after completion of by Sectoral Group of Secretaries (SGoS) in its 6 years of service in the cadre. report submitted in Feburary, 2017, Government OM No. 4/6/2017-Estt.(Pay-II) dated 18.01.2019 decided to undertake lateral recruitment of ten Implementation of the recommendations of Joint Secretaries in ten identified Ministries/ Seventh Central Pay Commission- Cash Handling Departments, on contract basis, in order to achieve and Treasury Allowance-reg. the twin objectives of bringing in fresh talent as 3.28 Cash Handling Allowance and Treasury well as augment the availability of manpower. In Allowance have been subsumed in ‘Cash Handling response to the advertisement, 6077 applications
26 ANNUAL REPORT 2018-19 Chapter - 3 have been received as on the last date of receipt the lower post and method of fixation of pay from of applications i.e 30th July, 2018 till 05.00. P.M. DNI, if opted for, in the context of CCS(RP) Rules, Selection process is underway in UPSC. 2016. By this OM, it has been decided that the OM No’s. 13/02/2017-Estt.(Pay-I) dated 27.07.2017 and Establishment D Section 28.08.2018 will be applicable in the cases of pay fixation after grant of MACP also. The Residents of the State of Jammu and Kashmir (relaxation of Upper Age Limit for Recruitment to Promotion of Government servants found fit by Central Civil Services and Posts) Rules, 2018 review DPC after retirement — procedure and 3.32 The Residents of the State of Jammu guidelines to be followed and Kashmir (relaxation of Upper Age Limit for 3.34 It has been decided vide OM No. Recruitment to Central Civil Services and Posts) 22011/13/3/2013-Estt.(D) dated 15.11.2018 that a Rules, 2018 was notified on 09th February, 2018. As Government servant who is not recommended in per these Rules, wherever any recruitment to the the panel by the original / supplementary DPC but Central Civil Services and Posts is made through later on is recommended in the panel by a review the UPSC or the SSC or otherwise by the Central DPC but has since retired may be given the benefit Government, relaxation of five years in the upper of notional promotion w.e.f. the date of promotion age limit shall be admissible to all persons who of his immediate junior in the reviewed panel and had ordinarily been domiciled in the State of fixation of notional pay subject to the fulfilment Jammu and Kashmir during the period from the of the following conditions: 1st day of January, 1980 to 31st day of December, (i) That the officer who is immediate junior to the 1989. Provided that the relaxation in the upper retired Government servant assumed charge age limit for appearing in any examination shall of the higher post on or before the date of be subject to the maximum number of chances superannuation of the retired Government permissible under the relevant rules. These Rules servant. were given effect from 1st January, 2018 and shall remain in force till the 31st day of December, 2019 (ii) That the said retired Government servant and there shall be no further extension beyond was clear from vigilance angle on the date the said period. of promotion of his immediate junior. (iii) A retired Government servant who is No. 35034/1/2017-Estt.(D) dated 20.09.2018 on considered for notional promotion from the availability of option for fixation of pay on grant of date of promotion of his immediate junior on MACP from the date of next increment (DNI) in the the recommendation of a review DPC would lower post and method of fixation of pay from DNI, if opted for, in the context of CCS(RP) Rules, 2016 also be entitled to fixation of pension on the basis of such notional pay. 3.33 An Office Memorandum was issued vide No. 35034/1/2017-Estt.(D) dated 20.09.2018 on (iv) The notional promotion, notional pay fixation availability of option for fixation of pay on grant and revision of pension shall be further of MACP from the date of next increment (DNI) in subject to extant rules on promotion, pay
ANNUAL REPORT 2018-19 27 PERSONNEL POLICIES
fixation and CCS (Pension) Rules, 1972. Actual Commissioned officers in the Defence forces. Some increase in pension shall be given only from Union Territories (UTs) also avail the services of the the date of approval of reviewed panel by the Union Public Service Commission for recruitment competent authority. No arrears shall be paid. to the posts under the UT.
3.35 The provisions contained in this Office 3.37.2 The functions of the Commission are as Memorandum shall become operational from specified in Article 320 of the Constitution. By the date of issue of this Office Memorandum. exercise of powers conferred by the proviso to Past cases settled in accordance with the earlier Article 320 (3) of the Constitution the President provision shall not be reopened. has made the UPSC (Exemption from Consultation) Regulations, 1958 as amended from time to time, RECRUITMENT AGENCIES as respects the All India Services and also as respects other services and posts in connection 3.36 The Union Public Service Commission with the affairs of the Union specifying the matters (UPSC) and the Staff Selection Commission (SSC) in which it shall not be necessary for the UPSC to are the two designated recruitment agencies be consulted. The latest 67th Annual Report (2016- administered by the Department of Personnel 17) of the Union Public Service Commission for the and Training. While the UPSC is a Constitutional year ending March, 2017 is yet to be placed on the body set up under Article 315 of the Constitution, Table of both the Houses of Parliament. The major the Staff Selection Commission has been set up activities of the Commission during the period by Resolution of the Government and it has the 2016-17, as included in the above Annual Report status of an attached office of the Department are given below:- of Personnel and Training. Both these agencies enjoy the reputation for selecting candidates for the Government services in fair, objective and 3.37.3 Examination impartial manner. The candidates for the various •• The Commission conducted a total of 14 examinations come from a variety of social examinations under the method of Recruitment environment and having studied in different by Examinations. Of these, 10 examinations disciplines. for selection to Civil Services/Posts and 04 for Defence Services were conducted. For these 3.37 SET UP AND FUNCTIONS OF UNION examinations, a total of 29,90,071 applications PUBLIC SERVICE COMMISSION were received and processed and 6,556 candidates were interviewed for Civil Services/ 3.37.1 The Union Public Service Commission Posts. The interviews for Defence Services were comprises a Chairman and ten Members. The conducted by Services Selection Board (SSB) of UPSC makes recruitment for All India Service, Ministry of Defence. A total of 4,829 [4,192 + 637 Group ‘A’ Central Civil Services /posts, and Group (Reserve list)] candidates were recommended ‘B’ Gazetted posts in Ministries/Departments of for appointment to various posts. A total of the Central Government. The Commission also 3,323 candidates (including 637 candidates conducts the examination for recruitment of through Reserve List) were recommended for
28 ANNUAL REPORT 2018-19 Chapter - 3
Civil Services/ Posts and 1506 candidates for 3.37.4 Direct Recruitment by Selection Defence Services/Posts. •• The Commission received 193 requisitions •• Of the 1,413 posts reserved for SC, ST and OBC for 1,291 posts from various Ministries/ candidates to be filled up under method of Departments. After adding the cases carried Recruitment by Examinations, the Commission forward from the previous year, a total of 397 recommended 1285 SC, ST and OBC candidates. requisitions for 3,214 posts were processed In addition, 128 reserved category candidates during the year. Of these, 73 requisitions were recommended against unreserved posts. for 708 posts were deemed as closed for The final status will be known after allocation want of clarifications from the Ministries/ of service upon applying the Reserve List Rule. Departments concerned, or withdrawal at the pre-advertisement stage by them. •• Under the method of Recruitment by Examination, the offer of appointment is •• A total of 581 posts against 120 requisitions made by the Ministry/Department concerned. were advertised during the year and 67,151 A delay in the issues of offer of appointment applications were received. The recruitment was reported in 165 cases. process was cancelled in respect of 05 requisitions for 81 posts, subsequent to the •• 13 (thirteen) cases of malpractices, committed publication of advertisement. by the candidates were reported to the Commission relating to suppression of •• During the year, a total of 7, 03,691 applications information, submission of false information/ were finalized including applications received in fabricated documents, using unfair means the preceding year; 6,419 candidates were called and copying etc. The Commission took serious for interview and 4,737 candidates actually note of such cases and, after following due appeared for interview. 1,465 candidates were process, imposed penalties on the delinquent recommended against 1,615 posts requisitioned candidates, ranging from cancellation of in 170 cases. The Applicant to Post ratio was 436 candidature to debarment from future and the Recommendation to Post ratio was 0.91. Examination/ Selections, conducted by the •• Computer Based Recruitment Tests/ Commission, for periods varying from five years Recruitment Tests (CBRTs/RTs) were conducted to permanent debarment. in 28 cases, where the number of applicants was •• Based on the recommendations of the disproportionately high vis-à-vis the number of Prof. Natarajan Committee and the Prof. vacancies. It includes one Recruitment Test to Sonde Committee, the Engineering Services the post of Junior Works Manager (Mechanical), Examination, 2017 was held in a new three Ordnance Factory Board and Ministry of tier format, having a Preliminary Examination Defence involving 41,786 applications. followed by the Main (Written) Examination •• The process of selection to 150 posts became and Personality Test/Interview. The logistical infructuous due to non-availability of suitable burden is reduced on the Commission to a candidates. Most of these posts required large extent in conducting the Engineering specialized medical or scientific qualifications. Services (Main) Examination on a smaller scale.
ANNUAL REPORT 2018-19 29 PERSONNEL POLICIES
•• As against 801 reserved posts, a total of 691 proposals in the Commission was 17 working candidates (188 SC, 84 ST and 419 OBC) were days during the year. recommended. Thus 86.3 percent of the posts •• “E-Appointment under Single Window System” for reserved category were filled up. Besides, has been introduced in the RR Branch w.e.f. 11 SC, 02 ST and 109 OBC candidates were 19.02.2018 for discussing RR proposals. recommended for selection against the unreserved posts. 3.37.7 Memorandum of Understanding •• The Commission recommended 45 candidates (MoU) with Bhutan and Mauritius against 62 posts reserved for Person with •• MoU with Royal Civil Service Commission Disabilities. (RCSC), Bhutan - A Memorandum of •• A delay was reported in 11 cases in issue of Understanding (MoU) with the Royal Civil offer letters of appointment, by the Ministry/ Service Commission, Bhutan was signed Department concerned, to the candidates on May 29, 2017. The area of cooperation recommended by the Commission. In certain includes sharing of experiences and expertise cases, the Ministry/Department concerned in Civil Service matters such as recruitment did not provide information regarding the and selection, exchange of senior officers on issue of the offer letters of appointment to the the basis of reciprocity and mutual benefit, recommended candidates. facilitating bilateral exchanges with a view to sharing and promoting best practices etc.
3.37.5 Appointments •• MoU with Public Service Commission of •• The Commission made recommendations the Republic of Mauritius - The Commission regarding the suitability of candidates/officials signed a MoU with Public Service Commission for promotion, deputation, absorption etc. in of the Republic of Mauritius on March 12, 2018. respect of 3,398 officers/posts. The area of cooperation includes sharing of experience on modern approach to public • • The Commission considered the service records service recruitment and selection, exchange of of 5,534 officers and recommended (a) 3,280 information and expertise, sharing of expertise officers for promotion in Central Services and (b) in the use of Information Technology (IT) and 118 officers for appointment on Deputation (ISTC) experience in Single Window System, organizing /Absorption. training sessions for officials and sharing of experience on the modalities adopted on audit 3.37.6 Recruitment Rules of processes and procedures. •• During the Financial Year 2017-18, RR proposals in respect of 595 posts were advised on by the 3.37.8 Inpursuant to the decision Commission. Besides, 2 Service Rules and 9 One taken in the 19th National Conference Time Mode proposals were also approved by of Chairpersons of State Public Service the Commission during the year. Commissions held on February 18-19, 2017, the Commission organized the •• Normal Disposal Time for processing the RR following two Workshops:-
30 ANNUAL REPORT 2018-19 Chapter - 3
•• Workshop on “Guidelines and Processing 3.37.11 Progressive use of Hindi in official – Framing of Recruitment Rules” – One- work day Workshop on “Guidelines and Processing Union Public Service Commission continued – Framing of Recruitment Rules” for senior to make sincere and concerted efforts to officers of State Public Service Commissions ensure compliance with the provisions of the was convened at India Habitat Centre, New Official Language Act/Rules and various Orders/ Delhi on August 24, 2017. Instructions issued by the Department of the •• Workshop on Interview Techniques – One- Official Language from time to time regarding the day Workshop on Interview Techniques for progressive use of Hindi for official purposes. Hon’ble Chairpersons and Hon’ble Member of the State Public Service Commissions (i) Implementation of Government’s was convened by the Union Public Service Language Policy and programme Commission on September 15, 2017. Thirty The Union Public Service Commission has a eight Hon’ble Chairpersons and Members from Hindi Branch under the charge of a Director State Public Service Commission(s) participated (Official Language) with two Deputy Directors in the workshop. (Official Language), four Assistant Directors (Offlcial Language) and other supporting 3.37.9 National Conference of staff. Apart from guiding and monitoring Chairpersons of Public Service the implementation of the Official Language Commissions policy and programmes of the Government, The 20th National Conference of Chairpersons of this Branch also performs the work relating State Public Service Commissions was held at to the translation of documents, which are Panaji, Goa on January 12-13, 2018. required to be issued in Hindi or bilingually. (ii) Official Language implementation 3.37.10 Visits of Foreign Delegations Committee •• A 50 Member delegation from Afganistan During 2017-18, four meetings of the Official along with three Officers from IIPA visited the Language Implementation Committee under Commission and had interactive session on the chairmanship of Secretary UPSC were held May 8, 2017. in the Commission and necessary follow-up action was taken to implement the decisions • • A delegation led by Prof. Seewant Bhoojedhur, of the Committee. Dy. Chairperson of Mauritius Public Service Commission visited the Commission along with (iii) Hindi Workshop H.E. Mr. J Goburdhun, High Commissioner and During 2017-18, 04 (four) workshops were Mr. S. Nundlall, Councelor (Trade & Investment), organized for the officers/employees of the Mauritius High Commission in India and had Commission to encourage and to overcome interactive session with Hon’ble Chairman, the hesitation of doing their daily work in Union Public Service Commission on December Hindi. 20, 2017.
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(iv) Cash Awards and Incentive Schemes (vii) Hindi Diwas and Fortnight
At present, three Incentive Schemes with cash Hindi Pakhwara or Hindi Fortnight was prizes are in operation in the Commission. In organized from September 1, 2017 to accordance with the First Incentive Scheme September 15, 2017. The Pakhwara started of the Raj Bhasha Vibhag to encourage the with an appeal made by the Chairman of officers/officials for doing their official work the Commission, requesting the officers / originally in Hindi, the Commission awarded officials of the Commission to perform their 02 first prizes of 5000/- each, 03 second prizes maximum official work in Hindi. During this of 3000/- each, 05 third prizes of 2000/- each period, competitions on Noting and Drafting, and 12 consolation prizes of 400/- each to Essay writing, Poetry, Dictation, Quiz, Chitra its officers/officials. Similarly, two prizes of Abhivyakati, Typing and On-the-Spot Speech 5000/- each were awarded to two officers competitions in Hindi were held during this under the Second Incentive Scheme for period. To conclude the Hindi Pakhwara, the officers for giving dictation in Hindi. In main function was organized on September addition to these incentives provided under 19, 2017 under the Chairmanship of Hon’ble the Official Language Policy, the Commission Member of UPSC Shri Vinay Mittal wherein is also implementing an Incentive Scheme cash prizes and certificates were distributed for rewarding those Sections who have to the winners. performed their maximum official work in Hindi, the commission awarded one first 3.38 THE STAFF SELECTION COMMISSION prize of 5000/-, one second prize of 3500/- , one third prize of 2500/-, two encouragement A INTRODUCTION prizes of 1500/- and three consolation prizes 3.38.1 The Staff Selection Commission is one of of 1000/-each to its sections. the largest recruiting agencies in India in terms (v) Training in Hindi of the number of applicants who apply for posts in the Central Government. The Staff Selection During 2017-18, 31 officials have received Commission is mandated to make recruitment typing training and 2 stenographers have to Group ‘B’ (Non-Gazetted) and Group ‘C’ (Non- received stenography training under Hindi Technical) Posts in the Government of India. The Teaching Scheme. Commission also makes recruitments for Group (vi) Correspondence in Hindi ‘B’ (Gazetted) Posts of Assistant Accounts Officer In pursuance of Section 3(3) of the and Assistant Audit Officer for the Indian Audit and Official language Act, 1963, general Accounts Department. orders, resolutions, notifications, press communiqués, administrative reports, rules, B. EXAMINATIONS CONDUCTED BY THE regulations, tender notices, tender forms COMMISSION etc. were issued bilingually during 2017-18. 3.38.2 The Commission is mandated to conduct Correspondence with offices located in ‘A’ and the following examinations: B’ regions were generally carried out in Hindi.
32 ANNUAL REPORT 2018-19 Chapter - 3
I. Combined Graduate Level Examination are small and the essential qualification vary II. Combined Higher Secondary (10+2) Level from matriculation to Post Graduate degree, Examination specific to the job requirement which may also have an experience/ skill set component, for III. Junior Engineers (Civil, Mechanical, Electrical different Group `B’ (Non-gazetted) and Group and Quantity Surveying & Contracts) `C’ (Non-Technical) posts in different Ministries/ Examination. Departments and Attached and Subordinate IV. Sub Inspectors in Delhi Police, CAPFs and Offices of the Government of India. These posts Assistant Sub Inspectors in CISF Examination were earlier filled through interviews only. As V. Junior Hindi Translators, Senior Hindi interviews have been dispensed with by the Translator and Hindi Pradhyapak Examination. Government of India w.e.f. 1.1.2016, the said posts VI. Junior Translators (CSOLS) Examination. are now being filled through written examinations, VII. Multi Tasking (Non-Technical) Staff conducted in the format of Objective Type Multiple Examination. Choice Questions, in the computer based mode.
VIII. Stenographer’s Grade ‘C’ & ‘D’ Examination 3.38.6 During the Financial Year 2018-19, up-to 3.38.3 Non-mandated Examinations: In 31.03.2019, a total of 1,22,55,924 candidates had addition to the above, the Commission also registered for appearing in various Competitive conducts non-mandated Examinations on the Examinations to be conducted by the Commission. specific directions of the Government. Such C. MEASURES ADOPTED IN THE EXAMINATION Examinations are conducted on a Memorandum of SYSTEM Understanding basis. During the year 2018-19, the Commission has conducted the Constables (GD) 3.38.7 Introduction of Computer Based in CAPFs, NIA & SSF and Rifleman (GD) in Assam Mode (CBM) of Examination for conduct Rifles Examination, 2018. of various examinations.
3.38.4 Departmental Examinations: Besides, In June 2016, the Commission adopted the the Commission also conducts three Limited Computer Based Mode for conducting its Objective Departmental Competitive Examinations in a year Type Multiple Choice Examinations. Earlier these for promotion from (i) Multi-Tasking Staff (MTS) to examinations were conducted in the conventional Lower Division Clerk (LDC) Grade, (ii) Lower Division Optical Marks Reader (OMR) mode. The computer Clerk (LDC) to Upper Division Clerk (UDC) Grade based mode of the examination has the following and (iii) Stenographer Grade ‘D’ to Stenographer strategic advantages:- Grade ‘C’. (i) It is more effective and with adequate 3.38.5 Selection Posts: The Commission makes safeguards in place, the said modality is more recruitment for Selection Posts also. Selection reliable, efficient and robust. posts are isolated posts (not covered under the (ii) Human intervention is minimal which open competitive examinations conducted by reduces the chances of the examination the Commission) where the number of vacancies being compromised.
ANNUAL REPORT 2018-19 33 PERSONNEL POLICIES
(iii) There is greater flexibility and higher for making necessary arrangements for PwD confidentiality in the administration and (Divyangjan) candidates, preferably on the ground management of Question Papers. floor, with easy, safe and trouble free accessibility. (iv) Complete automation leads to greater In case adequate number of rooms or computer accuracy and faster processing of results. labs are not available on the ground floor, PwD (Divyangjan) candidates are accommodated at (v) There is better data management, analysis venues which are easily accessible and where lift and report generation. facilities are available. Accordingly, the Commission makes comprehensive efforts to ensure that the 3.38.8 Recruitment to Selection Posts PwD (Divyangjan) candidates are not subjected As a sequel to the Government’s decision to any undue inconvenience while taking their to dispense with interviews for all Group ‘B’ and examinations. ‘C’ posts w.e.f. 01.01.2016, the Staff Selection Commission has adopted the computer based 3.38.10 Transparency in Governance mode of written examinations for Selection Posts As a premier Recruiting Agency, the Commission also. These examinations are conducted at three maintains a high standard of integrity, discipline EQ Levels viz. (i) Matriculation (ii) Higher Secondary and efficiency in the conduct of its examinations (10+2) and (iii) Graduation & above. to ensure merit based selection.
3.38.9 Measures for the benefit of The Commission also maintains transparency in Persons with Disabilities (Divyangjan) its processes. The Commission has put in place The Commission has been extending the facility a robust grievance redressal mechanism wherein of Scribes for its written examinations/Computer references received through CPGRAMS, RTI or any Based Mode of examinations, and Passage Reader other mode of communication are addressed on for Skill Tests to the eligible Persons with Disabilities priority with due weightage assigned to the quality (PwD) candidates. The eligibles candidates are of replies given to candidates. also given compensatory time of 20 minutes per hour, in conformity with the extant directions 3.38.11 Candidates registering with the of the Government. The Commission also takes Commission due precautions, to ensure that a separate set Total number of candidates registered for various of questions are administered in Quantitative examinations of the Commission during the Aptitude and General Intelligence to VH candidates, Financial Year 2018-19, as on 31.03.2019, is as which do not have components of maps, graphs, under: statistical data, diagram and figures.
In addition, the Commission makes a concerted effort to provide PwD friendly examination venues. Instructions are issued to the Venue Supervisors
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Sl. No. Name of Examination Date of Registered Examination candidates 1. Junior Hindi Translators Examination, 2018 (CBE) 13.01.2019 49,651 2. Stenographer Grade C and D Examination, 2018 (CBE) 05.02.2019 to 4,38,905 07.02.2019 & re- exam on 08.02.2019 3. Combined Graduate Level Examination, 2018 (CBE) To be conducted 25,97,431 4. Sub Inspectors in Delhi Police and CAPFs & Assistant 12.03.2019 to 2,08,215 Sub Inspectors in CISF Examination, 2018 (CBE) 16.03.2019 5. Constables (GD) in CAPFs, NIA & SSF and Rifleman (GD) 11.02.2019 to 52,36,566 in Assam Rifles Examination, 2018 11.03.2019 6. Selection Post Examination (Matric Level) 16.01.2019 to 2,10,601 18.01.2019 7. Selection Post Examination (Higher secondary Level) 17.01.2019 to 74,462 18.01.2019 8. Selection Post Examination (Graduate and above level) 17.01.2019 to 1,52,079 18.01.2019 9. Junior Engineer (Civil, Mechanical, Electrical and To be conducted 8,16,012 Quantity Surveying & Contracts) Examination, 2018 10. Combined Higher Secondary (10+2) level Examination, To be conducted 24,72,002 2018 TOTAL 1,22,55,924
nd 3.38.12 Progressive use of Hindi in Shield for the 2 consecutive year in 2017-18, for Commission's work progressive use of Hindi from the Department of Personnel & Training. During the period under review, provisions of Section 3(3) of Official Language Act, 1963 and Three regional/ sub regional offices of Staff Official Language Rule, 1976 were duly complied Selection Commission namely Raipur (Region-A) with. All the notices of various examinations Mumbai (Region-B) and Bangaluru (Region-C) were published during the period were issued bilingually awarded Rajbhasha Shields under the scheme of and due emphasis was accorded to increase commendable work in Official Language Hindi for the original correspondence in Hindi with three the year 2017-18. In the year 2017-18 two officers Regions categorized as A, B and C, in compliance and six officials of the commission were given cash with the target prescribed by the Department of awards for original work in Hindi. Establishment- Official Language. II Section of the SSC (HQs) was awarded the Rajbhasha Running Shield for the year 2017-18. The Commission was awarded the Rajbhasha
ANNUAL REPORT 2018-19 35 PERSONNEL POLICIES
The Hindi Pakhwada was organized from 14th on Hindi Typing on computers using Unicode. September, 2018 to 28th September, 2018. During the ‘Pakhwada’ various competitions in Hindi 3.38.13 Candidates selected by the Typing, Hindi Story Writing, Noting and Drafting, Commission General Knowledge, Hindi Essay writing and Debate During the Financial Year 2018-19, the Commission were organized. Certificates were distributed to has recommended 16,748 candidates to various the winners by the Chairman of Staff Selection User Ministries/ Departments. Details in this regard Commission on 22nd October, 2018. A one day Hindi are given in the table below:- Workshop was also organized on 26th June, 2018
S. No Name of Examination Date of Result Candidates Selected 1. Multi Tasking Staff (Non Technical) Examination, 2016 28.04.2018 10,674 2 Multi Tasking Staff (Non Technical) Examination, 2015 14.05.2018 19 3. Junior Hindi Translator Examination, 2017 14.06.2018 323 4. Junior Engineers (Civil, Mechanical, Electrical, Q.S. & 15.10.2018 341 C) Examination, 2017 5. Sub-Inspectors in Delhi Police, CAPFS and Assistant 31.10.2018 3,355 Sub Inspectors in CISF Examination, 2017 (Male/ Female) 6. Stenographer’s Grade ‘C’ & ‘D’ Examination, 2017 29.03.2019 1467 7. Selection posts 569 8. Total 16,748
3.39 Public Enterprises Selection Board posts. The PESB is headed by a full – time Chairman with three Members. 3.39.1 The Public Enterprises Selection Board {PESB} is a high powered body constituted by 3.39.2 The specific functions assigned to the Government of India Resolution dated 3.3.1987 PESB include the following: which was subsequently amended from time- (i) To be responsible for the selection and to-time. The latest amendment was made vide placement of personnel for the posts of notification dated 10.06.2016 whereby candidates Chairman, Managing Director or Chairman- from State Public Sector Enterprises (SPSEs) and cum-Managing Director (Level-I) and Private Sector have been made eligible to apply Functional Director (Level-II) in PSEs as well as for Board Level posts of CPSEs. The PESB has been in posts at any other level as may be specified set up with the objective of evolving a sound by the Government; managerial policy for the Central Public Sector Enterprises (CPSE) and, in particular to advise (ii) To advise the Government on matters relating Government on appointment to top management to appointments, confirmation or extension
36 ANNUAL REPORT 2018-19 Chapter - 3
of tenure and termination of services of the (v) To build a data bank containing data relating personnel of the above mentioned levels; to the performance of PSEs and its officers;
(iii) To advise the Government on the desired (vi) To advise Government on formulation and structures at the Board level, and for senior enforcement of a code of conduct and ethics management personnel, for each PSE or a for managerial personnel in PSEs; group of PSEs; (vii) To advise Government on evolving suitable (iv) To advise the Government on a suitable training and development programs for performance appraisal system for both the management personnel in PSEs. PSEs and the managerial personnel in such enterprises;
3.40 Action taken by PESB during the year 2018-19 (as on 31.03.2019) The achievements made during the period under report are as follows :-
Sr. No. 1. Selection process No of No. of selection No. of posts where Advertisements meetings held recommendations issued: were made by PESB 170 126 101 2. Joint Appraisal for non- 3 extension/ non-confirmation of tenure. 3. Meetings for creation of posts 1 4. Meetings for Categorization/ 1 up-gradation of CPSEs.
3.41 PESB has introduced online Management enabled. Nodal officers have been nominated System under e-Governance initiated by the & registered by CPSEs, Ministries and Cadre Government during the latter part of 2017-18. Controlling Authorities for verifying & forwarding Software for inviting applications online for the applications. Board level posts for various CPSEs has been
ANNUAL REPORT 2018-19 37 4 Reservation in the Central CHAPTER Government Services
MANDATE
Policy matters regarding Reservation in Services in Central Government for the following:- • Scheduled Castes, Scheduled Tribes & Other Backward Classes; • Economically Weaker Sections who are not covered under the scheme of reservation for SCs, STs and OBCs; • Persons with Benchmark Disabilities; and • Ex-servicemen.
4.0 The Government has taken several steps for Scheduled Castes and the Scheduled Tribes shall the upliftment and welfare of the Scheduled Castes, be taken into consideration, consistently with the the Scheduled Tribes and Other Backward Classes. maintenance of efficiency of administration, in the One of the welfare measures as per constitutional making of appointments to services and posts in provisions is to give them reservation in services connection with the affairs of the Union or of a under the State. Persons with Benchmark State. Disabilities, Ex-servicemen and Economically 4.2 In consonance with the powers given Weaker Sections who are not covered under the by the Constitution, the Government has issued scheme of reservation for SCs, STs and OBCs also various instructions from time to time providing get the benefit of reservation in services. for reservation in services for the members of the Scheduled Castes (SCs), the Scheduled Tribes (STs) RESERVATION FOR SCs, STs AND OBCs: and the Other Backward Classes (OBCs). Such 4.1 Clause (4) of Article 16 of the Constitution members of Other Backward Classes who fall in of India enables the State to make provision for creamy layer, however, do not get the benefit of reservation in appointments or posts in favour of reservation. The income limit for determining the any backward class of citizens which, in the opinion creamy layer status amongst the OBCs to exclude of the State, is not adequately represented in the the socially advanced persons/sections is presently services under the State. Clause (4A) of the same Rs.8.0 lakh per annum. Article enables the State to provide reservation 4.3 Reservation to SCs, STs and OBCs, in case for the members of the Scheduled Castes and of direct recruitment, is available in all groups of Scheduled Tribes in the matter of promotion. Article posts. When direct recruitment is made on all India 335 provides that the claims of the members of the
38 ANNUAL REPORT 2018-19 Chapter - 4 basis by open competition, reservation for SCs, STs of promotion. However, the Office Memorandum and OBCs is respectively 15%, 7.5% and 27%; and dated 13.08.1997 on reservation in promotion has when direct recruitment is made on all India basis been quashed by the Hon’ble High Court of Delhi otherwise than by open competition it is 16.66%, and an SLP has been filed against the judgment. 7.5% and 25.84% respectively. 4.7 In promotion by selection to posts within 4.4 In case of direct recruitment to Group C Group ‘A’ which carry a Grade Pay of Rs.8700/- and (erstwhile) Group D posts normally attracting or less (in pre-revised pay scale), there is no candidates from a locality or a region, percentage reservation, but the Scheduled Caste/Scheduled of reservation for SCs and STs is generally fixed Tribe officers who are senior enough in the zone in proportion to the population of SCs and STs of consideration for promotion so as to be within in the respective States/UTs and reservation for the number of vacancies for which the select list is OBCs in such cases is fixed keeping in view their to be drawn up, are included in that list provided proportion in the population of the State/UT and they are not considered unfit for promotion. that it is not more than 27% and total reservation 4.8 Relaxations and concessions are given to for SCs, STs and OBCs does not exceed the limit of SC and ST candidates with a view to increase 50%, prescribed by the nine- Bench Constitutional their representation in services. They get Bench of the Hon’ble Supreme Court in Indira relaxation in upper age limit, unlimited number Sawhney Judgment. of chances within the relaxed age limit prescribed 4.5 The Government had provided a sub-quota for appearing in the competitive examinations, of 4.5 per cent for minority communities from exemption from payment of fees and relaxation within the 27% reservation for OBCs. However the in standards of suitability. Hon’ble High Court of Andhra Pradesh quashed 4.9 Likewise, the OBC candidates get the same. A Special Leave Petition (SLP) has been concessions like relaxation in the upper age filed by Union of India in the Hon’ble Supreme limit upto three years, relaxation in number of Court against the decision of the High Court of chances upto seven within the relaxed age limit Andhra Pradesh and the matter is sub-judice. for appearing in the Civil Services Examination, etc. 4.6 Reservation in promotion by non-selection The SC/ST/OBC candidates appointed on their ‘own method is available to SCs and STs in all groups of merit’ are adjusted against unreserved vacancies. services at the rate of 15% and 7.5% respectively. However, the Office Memorandum relating to the In case of promotion by selection method, SCs concept of ‘own merit’ issued by this Department and STs get the benefit of reservation upto the on 10.8.2010 on reservation in promotion to SCs/ lowest rung of Group ‘A’. However, no reservation STs is under challenge and is presently sub-judice is given in the matter of promotion to the grades in the Hon’ble Supreme Court. of posts or services in which the element of 4.10 To ensure that posts reserved for SCs, STs direct recruitment, if any, exceeds 75 per cent. and OBCs are filled by candidates belonging to There is no reservation for OBCs in the matter these categories of persons only, there is general
ANNUAL REPORT 2018-19 39 Reservation in the Central Government Services ban on de-reservation of vacancies in case of direct 4.12 Representation of Other Backward Classes recruitment. in services, as per information received from various Ministries/ Departments, is 21.57% as on 4.11 Provision of reservation has, over the 01.01.2016. Reservation for the Other Backward period, helped in increasing the representation of Classes started in the year 1993. Moreover, there Scheduled Castes and Scheduled Tribes in services are employees of Other Backward Classes who were of the Central Government. As per available appointed prior to introduction of reservation for information, there were only 13.17% Scheduled them. It is expected that as a result of introduction Castes and 2.25% Scheduled Tribes in services of reservation, their representation in services as on 1st January, 1965, which has increased to would increase in due course of time. Information 17.49% and 8.47%, respectively, as on 01.01.2016. provided by 78 Ministries/ Departments about Representation of Scheduled Castes in Group representation of Scheduled Castes, Scheduled A service has increased from 1.64% in 1965 to Tribes and Other Backward Classes as on 1st about 13.38% as on 01.01.2016. Likewise, the January, 2016 as further updated is summarized representation of Scheduled Tribes in Group ‘A’ below:- services has increased from 0.27% in 1965 to about 5.92% as on 01.01.2016.
GROUP Number of Persons
Total SC ST OBC Number of Employees Number % Number % Number %
A 84705 11333 13.38 5013 5.92 11016 13.01
B 290941 46625 16.03 20915 7.19 42995 14.78
C(excluding Safai 2834066 489820 17.28 246700 8.7 641930 22.65 Karamchari)
C(Safai Karamchari) 48951 22108 45.16 3379 6.9 7076 14.46
Total 3258663 569886 17.49 276007 8.47 703017 21.57
4.13 The details of number of vacancies reserved Examination, 2017 and vacancies filled up are given in Indian Administrative Service, Indian Foreign in the following statement: Service and Indian Police Service for the year of
40 ANNUAL REPORT 2018-19 Chapter - 4
Unreserved Scheduled Castes Scheduled Tribes Other Backward Classes
Vacancies Service Vacancies earmarked allocated earmarked/ Service unreserved as reserved for Service Vacancies Service Vacancies Service (s) unreserved SCs allocated earmarked/ allocated earmarked/ allocated to SCs reserved for to STs reserved for to OBCs STs OBCs I.A.S 93 81 28 28+1* 13 13+1* 46 46+10* I.F.S. 22 21 7 7 2 2 11 11 I.P.S. 77 77 23 23 10 10 40 40 * Allocation against unserved vacancies
4.14 Quantum of reservation for the SCs, STs and matters relating to the representation of Scheduled OBCs in any grade/cadre is determined on the basis Castes and Scheduled Tribes in all establishments of number of posts in the grade/cadre. However, and services under the administrative control in small cadres having less than 14 posts, where it of the Ministry/Department. He is, inter alia, is not possible to give reservation to all the three responsible for ensuring due compliance, by the categories on the basis of this principle, reservation subordinate appointing authorities, of the orders is provided by rotation by way of L-Shaped 14-Point and instructions pertaining to the reservation rosters prescribed by Department of Personnel and of vacancies in favour of Scheduled Castes and Training Office Memorandum No.36012/2/96-Estt. Scheduled Tribes and other benefits admissible (Res.) dated 2.7.1997. to them. Each Ministry/ Department is supposed to have a Cell within the Ministry/Department under 4.15 While determining reservation, it is ensured the direct control of the Liaison Officer to assist that total number of reserved posts for SCs, STs and him to discharge his duties effectively. In offices OBCs in any cadre does not exceed 50% of the total under the control of Head of Department also, a number of posts in the cadre. At the same time, Liaison Officer is nominated for work relating to total number of vacancies earmarked reserved representation of Scheduled Castes and Scheduled in a year in any cadre should not be more than Tribes. The duties of Liaison Officers for offices 50% of the total vacancies of the year. However, under such Heads of Departments are similar to the backlog reserved vacancies are treated as a those of Liaison Officer of the Ministry/Department separate and distinct group, on which limit of 50% in respect of offices under their charge. does not apply. This provision to treat backlog reserved vacancies has been done through an 4.17 Orders were issued on 6-3-1997 and amendment in the Constitution. reiterated from time to time for appointment of separate Liaison Officers in each Ministry/ 4.16 In each Ministry/Department, the Deputy Department for looking into the matters Secretary in-charge of administration or any other concerning reservation for Other Backward Classes. officer at least of the rank of Deputy Secretary is appointed to act as Liaison Officer in respect of
ANNUAL REPORT 2018-19 41 Reservation in the Central Government Services
4.18 In view of the extant instructions, recruitment to 10 or more vacancies in any level separate Liaison Officers for matters relating to of posts or services, it is mandatory to have one representation of SCs, STs and PWDs and matters member belonging to SC/ST, one member belong relating to representation of OBCs were appointed to OBC and one member belonging to Minority on 23.10.2015 by the Department of Personnel and Community in such Committees/Boards. One of Training. the members of the Selection Committee/Board, whether from the general category or from the 4.19 Instructions exist to the effect that a clause minority community or from SC/ST/OBC, should providing for reservation should be included in be a lady failing which a lady member should be terms and conditions while giving grant to the co-opted on the Committee/Board. It is also to voluntary agencies employing more than 20 be ensured that where the number of vacancies persons on regular basis and meeting at least against which selection is to be made is less 50 per cent of their recurring expenditure from than 10, no effort should be spared in finding a grants-in-aid from Central Government. Scheduled Caste/Scheduled Tribe/Other Backward 4.20 Department of Personnel and Training Class Officer, a Minority Community officer and monitors the progress in filling up of backlog a lady officer for inclusion in such Committees/ vacancies reserved for Scheduled Castes, Boards. Scheduled Tribes and Other Backward Classes 4.22 Reservation for ex-servicemen and with 10 Ministries/Departments having more than Persons with Benchmark Disabilities is termed as 90% of the employees in Central Government. “horizontal” reservation and reservation for SCs, As per information provided by these 10 major STs and OBCs is termed as “vertical” reservation. Ministries/Departments including their Public Guidelines have been issued vide Para No. 9 of Sector Banks/Financial Institutions, Central Public OM No. 36035/2/2017-Estt.(Res) dated 15.01.2018 Sector Undertakings etc. 20,975 backlog vacancies which are available on the website of this for Scheduled Castes, 15,874 backlog vacancies for Department (at dopt.gov.in>>Notifications>>OMs Scheduled Tribes and 27,027 backlog vacancies & Orders>>Estt.(Reservation)>>Persons with for Other Backward Classes were filled up as on Disabilities) explaining how the “horizontal” 31.12.2016 since 01.04.2012. reservation is to be adjusted against the “vertical” Out of these ten Ministries/Departments, five reservation. Ministries/Departments have further informed that 4514 backlog vacancies for Scheduled Castes, 3595 RESERVATION FOR PERSONS WITH backlog vacancies for Scheduled Tribes and 4225 BENCHMARK DISABILITIES: backlog vacancies for Other Backward Classes 4.23 With enactment of ‘The Right of Persons were filled up as on 31.12.2017. with Disabilities Act, 2016’ and notification of 4.21 Instructions have been issued on 13th ‘The Rights of Persons with Disabilities Rules, February, 2014 wherever a Selection Committee/ 2017’ issued by the Department of Empowerment Board exists or has to be constituted for making of Persons with Disabilities, the Department of
42 ANNUAL REPORT 2018-19 Chapter - 4
Personnel and Training issued instructions vide (a) blindness and low vision; OM No. 36035/2/2017-Estt.(Res) dated 15.01.2018 (b) deaf and hard of hearing; providing reservation for Persons with Benchmark Disabilities against the posts/services of the Central (c) locomotor disability including cerebral palsy, Government in direct recruitment as follows:- leprosy cured, dwarfism, acid attack victims and muscular dystrophy; In case of direct recruitment, four per cent of the (d) autism, intellectual disability, specific learning total number of vacancies to be filled up by direct disability and mental illness; recruitment, in the cadre strength in each group of posts i.e. Groups A, B and C shall be reserved (e) Multiple disabilities from amongst persons for persons with benchmark disabilities. under clauses (a) to (d) including deaf- blindness. Against the posts identified for each disability, of 4.24 As per, data received from 78 Ministries/ which, one per cent each shall be reserved for Departments, updated information on persons with benchmark disabilities under clauses representation of persons with Benchmark (a), (b) and (c) and one per cent, under clauses (d) disabilities in the Central Government services as and (e), namely:- on 01.01.2016 is as under:-
Number of Persons with Benchmark Disabilities Locomotor GROUP Blindness or low Hearing disability or Total vision impairment cerebral palsy A 36 79 416 531 B 297 326 2437 3060 C (Excluding Safai 2282 2745 12546 17573 Karmchari) C (Safai Karmchari) 319 401 808 1528 Total 2934 3551 16207 22692
4.25 The Hon’ble Supreme Court in Contempt 4.26 As per OM dated 08.10.2018, a Government Petition No.499/2014 in Civil Appeal No. 9096/2013 employee who is a care-giver of dependent noted the steps taken by the Government to daughter/son/ parents/spouse/brother/sister with expedite the process of filling up of vacancies Specified Disability, as certified by the certifying already identified for persons with disabilities. As authority as a Persons with Benchmark Disability as per data received from Ministries/Departments, defined under Section 2(r) of the Rights of Persons 14,263 vacancies for Persons with Disabilities have with Disabilities Act, 2016 may be exempted from so far been filled up. the routine exercise of transfer/rotational transfer subject to the administrative constraints.
ANNUAL REPORT 2018-19 43 Reservation in the Central Government Services
RESERVATION FOR EX-SERVICEMEN: give self-declaration/undertaking to the concerned employer about date-wise details of application for 4.27 Reservation for ex-servicemen is available various vacancies for which (s)he had applied for in terms of the Ex-servicemen (Re-employment before joining the initial civil employment. These in Central Civil Services and Posts) Rules, 1979 as Orders took effect from the date of the Office amended from time to time. As per these Rules, Memorandum i.e. 14th August, 2014. ten percent of the vacancies in the posts upto of the level of Assistant Commandant in para-military forces, ten percent of the vacancies in Group ‘C’ RESERVATION FOR ECONOMIC WEAKER SECTIONS (EWSs) WHO ARE NOT COVERED posts, and twenty per cent of the vacancies in UNDER THE SCHEME OF RESERVATION Group ‘D’ posts are reserved for ex-servicemen to FOR SCs, STs AND OBCs: be filled by direct recruitment in any year. The DG 4.29 In pursuance of insertion of clauses15 (6) (Resettlement), Ministry of Defence monitors the and 16(6) in the Constitution vide the Constitution implementation of resettlement of ex-servicemen. (One Hundred and Third Amendment) Act, 2019 4.28 As per Office Memorandum dated and in order to enable the Economically Weaker 14.08.2014, if an ex-serviceman applies for various Sections (EWSs) who are not covered under the vacancies before joining any civil employment, he/ scheme of reservation for SCs, STs and OBCs, Office she can avail of the benefit of reservation as ex- Memorandums dated 19.01.2019 and 31.01.2019 serviceman for any subsequent employment, which have been issued for providing 10% reservation are filled through direct recruitment and wherever to them in direct recruitment in civil posts and reservation is applicable to the ex-servicemen. services in the Government of India. However, to avail of this benefit, an ex-serviceman as soon as (s)he joins any civil employment, should
44 ANNUAL REPORT 2018-19 5 CHAPTER Cadre Management
MANDATE The Services Division is responsible for Cadre Management of All India Services (IAS, IPS and IFS) which includes framing and revising rules and regulations regarding service conditions of the employees, in consultation with the Ministry of Home Affairs and Ministry of Environment and Forests. Matters relating to framing and amendment of recruitment rules, clarification related to rules etc., are examined and processed in this Division. Some of the important issues/initiatives taken during the year include:
5.0 Amendments in AIS Rules Cadre strength of IAS (i) Amendment in IAS (Pay) Rules, 2016 related to 5.1 The Total Authorized Cadre Strength of the pay of IAS officers was notified on 30.08.2018. IAS as on 01.01.2018 was 6553 and the number (ii) AIS (Death-cum-Retirement-benefits) Rules, of officers in position was 5104. The corresponding 1958 were amended vide All India figures are 6699 and5205 as on 01.01.2019 Services (Death-Cum-Retirement-Benefits) respectively. The authorized cadre strength and the Amendment Rules, 2018 on 16.05.2018. number of officers in position in different years since 1951 are as given below:
Year Authorized cadre Number of officers in position strength (As on 1st January) 1951 1232 957 (At the time of initial (Including 336 officers of the Indian Civil constitution of the service) Service) 1961 1862 1722 (Including 215 officers of the Indian Civil Service) 1971 3203 2754 (Including 88 officers of the Indian Civil Service) 1981 4599 3883 1991 5334 4881 2001 5159 5118
ANNUAL REPORT 2018-19 45 Cadre Management
2002 5159 5051 2003 5159 4871 2004 5159 4791 2005 5261 4788 2006 5337 4790 2007 5422 4731 2008 5460 4761 2009 5671 4572 2010 5689 4534 2011 6077 4456 2012 6154 4377 2013 6217 4737 2014 6270 4619 2015 6375 4802 2016 6396 4926 2017 6500 5004 2018 6553 5104 2019 6699 5205
5.2 There is a provision for quinquennial cadre Indian Police Service review in respect of every cadre of the three All India Services under the relevant Cadre Rules. 1. Assam-Meghalaya 2. Maharashtra 5.3 In the year 2018, notifications have been issued revising the strength and composition of 3. Odisha the following cadres participating in the All India 4. Tamil Nadu Services:
Indian Administrative Service Indian Forest Service 1. Maharashtra 1. Andhra Pradesh 2. AGMUT 3. Gujarat 4. Haryana
46 ANNUAL REPORT 2018-19 Chapter - 5
Commercial Employment vi) Indian Revenue Service (Customs & Central Excise) Gr. ‘A’ 5.4 As per Rule 26 of the All India Services (Death-Cum-Retirement Benefits) Rules, 1958 vii) The Indian Defence Accounts Service, Group a pensioner shall not accept any commercial ‘A’ employment before the expiry of one year from viii) The Indian revenue Service, (I.T) Group ‘A’ the date of his retirement, except with the previous ix) The Indian Ordnance Factories Service, Group sanction of the Central Government. During the ‘A’ (Asstt. Works Manager-Non-technical). year 2018, permission of the Central Government were granted to 2 (two) retired IAS officers x) The Indian Postal service, Group ‘A’ for accepting commercial employment (post xi) The Indian Civil Accounts Service, Group ‘A’ retirement) under this rule. xii) The Indian Railway Traffic Service, Group ‘A’
Resignation of AIS Officers xiii) The Indian Railway Accounts Service, Group ‘A’ 5.5 The issue of resignation of AIS officers is governed by Rule 5 of AIS (DCRB) Rules, 1958. Rule xiv) The Indian Railway Personnel Service, Group 5(1) of AIS (DCRB) Rules, 1958 provides that no ‘A’ retirement benefits may be granted to a person xv) Post of Assistant Security Officer, Group ‘A’ in who has been dismissed or removed from the Railway Protection Force. service or who has resigned from service. During xvi) The Indian Defence Estates Service, Group ‘A’ the current year i.e. 2018, four cases of resignation of IAS Officers in terms of the AIS (DCRB) Rules, xvii) The Indian Information Service, Junior Grade 1958 were received / finalized. Group ‘A’ xviii) The Indian Trade Service, Group “A’ (Gr.III) 5.6 In 2017-18, The Union Public Service Commission conducted the Civil Services xix) The Indian Corporate Law Service, Group ‘A’. Examination 2017 for recruitment to the following xx) The Armed Forces Headquarters Civil Service, 24 services out of which 19 are Group ‘A’ Services Group ‘B’ (Section Officer’s Grade). and the remaining 5 are Group ‘B’ Services. xxi) The Delhi, Andaman and Nicobar Islands, i) The Indian Administrative Service. Lakshadweep, Daman & Diu and Dadra & Nagar Haveli Civil Service, Group ‘B’ ii) The Indian Foreign Service. xxii) The Delhi, Andaman and Nicobar Islands, iii) The Indian Police Service. Laskhadweep, Daman & Diu and Dadra & iv) The Indian P&T Accounts and Finance Services. Nagar Haveli Police Service, Group ‘B’ Group ‘A’ xxiii) Pondicherry Civil Service, Group ‘B’ v) The Indian Audit and Accounts Service, Group ‘A’ xxiv) Pondicherry Police Service, Group ‘B’
ANNUAL REPORT 2018-19 47 Cadre Management
Data regarding service allocation on the IAS Regulation of Seniority:- basis of CSE 2017. 5.10 Seniority / Year of Allotment is determined 5.7 During the year 2018 (Jan 2018 to March in accordance with the provisions contained in IAS 2019), service allocation to 922 candidates out of (Regulation of Seniority) Rules, 1987 as amended 1056 candidates recommended by UPSC on the from time to time. During 01.01.2018 to 31.03.2019, basis of Civil Service Examination-2017 was done. seniority / year of allotment pertaining to 30 cadres/States including 308 officers under SCS 5.8 The Government issued new Cadre and Non-SCS category have been determined, and Allocation Policy, 2017 for allocation of cadres to orders have been issued accordingly. the All India Services (IAS/IPS/IFoS) officers, to be implemented from Civil Services Examination-2017 Inter-cadre deputation / transfer during and Indian Forest Service Examination, 2017 itself. 2018 In this policy, candidates belonging to Person with Disability (PwD) categories will be allocated in the (A) Inter-Cadre deputation: - second preferred cadre by creating an additional 5.11 Inter-cadre deputation is permissible to vacancy in the 2nd preferred cadre in their zone All India Service officers on completion of their in which their home cadre exists, in case they do nine years of service and before reaching pay at not get their first preferred home cadre as per their Level 14 of the Pay Matrix in his/her home cadre. rank. The determination/allocation of cadres based Such deputation is considered in view of the on Civil Services Examination-2017 was done and personal difficulties of the officers concerned and communicated to all concerned on 03.12.2018 is permissible for a maximum period of 5 years in with the approval of the competent Authority. the entire service career of the officers.
5.12 However, All India Service Officers borne Appointment by Promotion/ Selection:- on a Cadre other than North East Cadre, after 5.9 Filling up of the posts in IAS through completion of 7 (Seven) years of service in his/ appointment by Promotion/ Selection is important her Cadre may be allowed to go on Inter-Cadre to achieve the objective of bridging up the deputation to any North East Cadre, for a maximum shortage of officers in the service. During 2018, this period of 5 (Five) years in case of deputation to Department made some concerted efforts to make his/ her Home State and 9 (Nine) years in case of appointment from SCS/Non-SCS category to the deputation to other than his/ her Home State at IAS. As a first step towards that, all the proposals any time in his/ her entire career to be availed in regarding determination of vacancies received two or more spells. Every spell should not exceed from cadres/segments were finalized. As regards, 5 years at a time. appointment from SCS/ Non-SCS to IAS during the period from 01.04.2015 till date, in all 202 officers 5.13 Further, All India Service lady officers borne have been appointed in various cadres. on a North East Cadre may be allowed to go on inter-Cadre deputation including her Home State
48 ANNUAL REPORT 2018-19 Chapter - 5 after completion of 6 (Six) years of actual service be mandatorily accommodated in the cadre of her in the North East. Such lady officers would also spouse, if she so opts. be eligible for deputation for a maximum of 9 5.16 During the period from January 2018 to (Nine) years with flexibility to utilize the maximum 31.03.2019, ACC approval has been obtained on Inter allowable period of inter-cadre deputation in two cadre transfer, Inter cadre deputation, Regularization or more spells in her entire career. Every spell of overstay and Extension on inter cadre deputation, should not exceed 5 (Five) years at a time; and in the following number of cases:- 5.14 Male Officers borne on a North East Cadre TYPES OF CASES NUMBER may be allowed to go on Inter-Cadre deputation to other cadres including his Home State after Inter cadre transfer 23 completion of 9 (Nine) years of actual service in Inter cadre deputation 21 Extension on inter cadre the North East and not being in SAG scale (to be 9 seen only at the time of being sent on deputation) deputation for a maximum period of 5 (Five) years in his entire Premature repatriation 2 career. Regularization of overstay 1
(B) Inter cadre transfer:- Cadre Review of Group 'A' Services 5.15 Inter cadre transfer is normally permissible 5.17 The Department of Personnel & Training is to an All India Service Officer on the ground of the nodal agency of the Govt. of India for personnel his/her marriage to another officer of the All India management policies. One of the major functions Service. Other grounds for cadre transfer of All envisaged for the Department of Personnel & India service officers is ‘extreme hardship’ which Training is periodical review of Central Group ‘A’ includes (a) threat to the life of the officer or his Civil Services/Cadres. Cadre Review encompasses immediate family and (b) severe health problems several key elements of cadre management such to the officer or his immediate family due to the as manpower projection, recruitment planning, climate or environment of the State to which he training, deputation, etc. It helps to realign a Service/ is allotted. All India Service officers belonging to Cadre to the ever changing organizational needs North East State and borne on any Cadre including and maintain congruence between functional North East Cadres may be allowed change of cadre needs and legitimate aspirations of the officers. to one of the cadres in North East except their Home State subject to availability of deficit in the 5.18 Cadre Review Division facilitates the review insider quota. However, no officer shall be allowed of 62 existing Central Group ‘A’ Services/Cadres in change of cadre to any joint cadre in case he/she consultation with Department of Expenditure and belongs to one segment of such joint cadre. In Cadre Review Committee headed by the Cabinet case of marriage between an All India Service Secretary and with the approval of the Cabinet. The lady officer borne on the North East Cadre and DoPT acts as the Secretariat of the Cadre Review an officer of another Cadre, the lady officer would Committee.
ANNUAL REPORT 2018-19 49 Cadre Management
Target/Achievements Services in Government of India and addressing their issues in a time bound manner submitted its 5.19 A new Central Group ‘A’ Service viz. Indian report on 31/1/2017. A Working Group has been Petroleum and Explosives Safety Service (IPESS) constituted under the Chairmanship of Shri Ashim has been constituted with the approval of the Khurana, Chairman, Staff Selection Commission, Cabinet in 2018. to study the recommendations and suggest 5.20 The cadre review of all eight Group ‘A’ measures on the observations of the Task Force. Central Services under Ministry of Railways viz. Seven meetings of the Working Group have been viz. Indian Railway Personnel Service (IRPS), Indian held and the Working Group is likely to submit its Railway Traffic Service (IRTS), Indian Railway report shortly. Accounts Service (IRAS), Indian Railway Stores 5.24 Observing the ideal periodicity of 5 years Service (IRSS), Indian Railway Service of Engineers for cadre review not being followed by the Cadre (IRSE), Indian Railway Service of Electrical Engineers Controlling Authorities concerned, DoPT has (IRSEE), Indian Railway Service of Signal Engineers started a new initiative and prepared a calendar (IRSSE) and Indian Railway Service of Mechanical for cadre review of those Central Group ‘A’ Cadres/ Engineers (IRSME) has been completed. Services where cadre review is pending for more 5.21 The cadre review proposal of Indian than 5 years. This Calendar has been issued Ordnance Factories Health Services (IOFHS), for strict compliance of the Cadre Controlling Indian Naval Armament Service (INAS), Indian P&T Authorities as the pendency in some cases was Building Works Service and Indo Tibetan Border found to be more than 40 years. Meetings with Police (ITBP) has been considered by Cadre Review representatives of Cadre Controlling Authorities Committee. concerned are being held frequently to submit the cadre review proposals. In 2018, 25 Central 5.22 The cadre review proposals of 8 Services Group ‘A’ Services were identified where cadre such as Survey of India Group ‘A’, Indian Economic review was due and accordingly concerned Cadre Service, India Supply Service, Indian Inspection Controlling Authorities were requested to submit Service, Indian Defence Estate Service (IDES), the proposals. Railway Protection Force (RPF), Indian Railway Medical Service (IRMS) and Central Health Service 5.25 This Division updates status of all pending (CHS) are under consideration at various stages. cadre review proposals at various stages on monthly basis on the official website of DOPT i.e. 5.23 The Task Force constituted under the www.dopt.gov.in to promote transparency and Chairmanship of Shri T. Jacob, the then Additional disseminate information to its all stakeholders for Secretary, DoPT for comprehensive study of the easy access. cadre structures of all the organised Group ‘A’
50 ANNUAL REPORT 2018-19 Chapter - 5
CENTRAL SECRETARIAT SERVICE (CSS) Mandate of CS-I Division
5.26 CS-I Division is responsible for the cadre management of the Central Secretariat Service (CSS) comprising the grades, starting from the entry grade of Assistant Section Officer, Section Officer, Grade–I (Under Secretary), Selection Grade (Deputy Secretary) and Senior Selection Grade (Director). The responsibility involves, inter alia, policy making, framing CSS Rules and Regulations, encadrement of posts in CSS & CSSS and managing the human resources of the service viz. recruitment, posting and transfer.
5.27 The details of the grades comprising CSS are as under:-
Grade and Classifcation Pay Scale and Grade Pay Sanctioned Strength as on 30.01.2018 Senior Selection Grade Level 13 –Rs. 118500-214100; (Director); Group ‘A’ (Gazetted) 763* Selection Grade (Deputy Secretary); Level 12- Rs. 78800-209200; Group ‘A’ (Gazetted)
Grade-I (Under Secretary); Level 11- Rs. 67700-208700; 1842 Group ‘A’ (Gazetted)
Section Officers’ Grade Level 8 – Rs. 47600-151100; Group ‘B’ (Gazetted) Level 10- Rs. 56100-177500 (after 4 years 3599 of approved service)
Assistant Section Officers’ Grade Level 7 – Rs. 44900-142400. 6677 Group ‘B’ (Non-Gazetted)
* The strength of Deputy Secretary/Director is operated on combined basis with inter se flexibility. CSS officers empanelled as Joint Secretaries under Central Staffing Scheme are also given in situ promotion as Joint Secretary in SAG grade at their current places of posting till they are placed under the Central Staffing Scheme, with such in-situ promotions restricted to 40 in number. In the combined strength the ceiling for Director Grade is 220. Any unfilled post at Dir/ JS (in-situ) is operated at the level of DS. 5.28 Cadre management of the grades of Under cadre clearance for deputations, acceptance of Secretary and above of CSS is centrally administered resignation, voluntary retirement, disciplinary in the CS-I Division. The grades of Assistant Section powers etc. are carried out by the respective Officer and Section Officer are partly centralized. Ministries/Departments (also known as cadre Functions such as conduct of DPC for promotions, units) in so far as the grades of Assistant Section
ANNUAL REPORT 2018-19 51 Cadre Management
Officer and SO are concerned. However, issue of appointment of ASOs of CGLE 2016 has been zone of consideration for promotions, calculation completed. Total 381 ASOs have joined. of vacancies, maintenance of reservation roster 5.29.7 Civil List of Grade-I (Under Secretary) and etc. for these grades are done centrally by the CS.I above of the CSS for the year 2018 has been Division. published in the month of October, 2018.
Major developments during the year 5.30 Annual Performance Appraisal 5.29 Promotions/appointments Report of CSS officers: 5.29.1 Joint Secretary (in-situ): 02 CSS Officers CS.I Division is the custodian of APARs of Under were empanelled as JS (in- situ). Secretary and above level officers of Central Secretariat Service (CSS). For effective management 5.29.2 Director: 84 CSS officers were promoted and bringing transparency, a system has been as Director on regular basis against Select List year developed through Web Based Cadre Management 2017 and one Officer was promoted as Director on by uploading of APARs by the respective Cadre regular basis against Select List 2016 on completion Units. From 2015-16 on line recording of APARs of Level ‘F’ mandatory training programme. on SPARROW system was introduced for Deputy 5.29.3 Deputy Secretary: 353 CSS officers were Secretary and above level officers in CSS. From promoted as Deputy Secretary (DS) on ad-hoc 2016-17, SPARROW has been introduced upto basis. Under Secretary level officers in CSS. From 2018- 19 Sparrow has been extended to all grades of 5.29.4 Under Secretary: 440 CSS Officers were CSS/CSSS/CSCS. During the year 2017-18, a total promoted as Under Secretary on ad-hoc basis. 26 number of 3195 APARs were generated online. Officers have been promoted as Under Secretary Throughout the year, progress of generation of on regular basis consequent upon their completion online APARs of CSS officers was closely monitored of Level ‘D’ training. by the Department and instructions were issued to cadre units for completion of all APARs related 5.29.5 Section Officer: 465 Officers have been activities before closure of the window for promoted as Section Officer against SOSL (SQ) SPARROW. 2016 & SOSL 2017(SQ) in month of September & November 2018 on regular basis. 410 CSS Officers were promoted as Section Officer on ad-hoc basis. 5.31 Web based cadre management of CSS 5.29.6 Assistant Section Officer’s Grade: A web-based cadre management system has 75% Vacancies in this grade are filled by Direct been developed for effective and efficient cadre recruitment through Combined Graduate Level management of CSS to facilitate timely and better Examination (CGLE) conducted by the Staff quality of decision making for activities such as Selection Commission (SSC) and 25% Vacancies postings, training, promotions etc. The System is filled by Seniority Quota in ASO grade . The continuously being improved.
52 ANNUAL REPORT 2018-19 Chapter - 5
5.32 Cadre Training Plan for CSS 5.33 ISTM is the nodal agency for training of CSS officers, including foundational training for A comprehensive Cadre Training Plan (CTP) is in Direct Recruit Assistants. During the year 2018-19, place for CSS officers. The training programmes ISTM has so far conducted 38 training programmes under CSS (CTP) are mandatory and promotion under the CSS-CTP. The table below gives the level- linked. wise details:
Sl. Training Eligible officers Duration Number Officers Programme of training nominated No courses during the held year 1 Assistant DR Direct Recruit Assistants on joining 11 weeks 1 376 2 Level A UDCs with eight years of approved 4 weeks 6 286 service 3 Level B Assistants with six years of 5 weeks 13 920 approved service 4 Level D Section Officers with six years of 12 weeks 10 375 approved service 5 Level E Under Secretaries with four years 6 weeks 7 268 of approved service 6 Level F Deputy Secretaries with four 3 weeks 1 42 years of approved service
5.34 Cadre Review of CSS: 5.35 Rotational Transfer Policy: To address the stagnation in various grades of 37 Deputy Secretary/Director were transferred CSS, enhance the effectiveness of service and under Rational Transfer Policy (RTP). capacity building of its members, and harmonise the functional needs with the legitimate career 5.36 Review of Officers under FR56 (j): expectations of its members, 146 posts of Deputy During the month(s) of April to March 2018- Secretary, 228 posts of Under Secretary and 446 19, the performance of 145 Deputy Secretary/ posts of Section Officer have been allocated Director and 228 Under Secretary grade officers among Cadre Units of Central Secretariat Service have been reviewed under FR 56(J). Similarly based (CSS) under 3rd Cadre Review of CSS vide order on the inputs received from the Internal Review dated 04.09.2018. Committee of the respective Ministry/Departments the performance of 303 Section Officers and 331 ASOs was also reviewed under FR 56 (J).
ANNUAL REPORT 2018-19 53 Cadre Management
5.37 MANDATE OF CS-II DIVISION (i) Matters pertaining to Central (a) General policy and framing and interpretation of CSSS Secretariat Stenographers’ Service Rules. (CSSS) including: (b) Open competitive / departmental examinations, recruitment and allocation of candidates to different grades of CSSS. (c) Advice to Cadre Authorities on individual cases of promotion, confirmation, seniority and other related service matters. (d) Preparation of panels of Senior Principal Private Secretary (Sr. PPS) and Principal Private Secretary ( PPS) of CSSS. (e) Cadre clearance in respect of PPS and Sr. PPS / Principal Staff Officer (PSO) of CSSS. (f) Fixation of Zones of promotions for various grades in CSSS. (g) Allocation and transfers of personnel to other Ministries / Departments. (h) Policy regarding training courses for officers of CSSS cadre on various subjects including mandatory training programmes. (i) Direct Recruitment of candidates to Stenographers Grade ‘D’ through competitive examination conducted by Staff Selection Commission (SSC). (j) Matters relating to compassionate appointment in the grade of Steno Grade. ‘D’ of CSSS. (ii) All matters pertaining to (a) General policy and framing and interpretation of CSCS Central Secretariat Clerical Service Rules. (CSCS) including: (b) Open competitive and/or departmental examinations, recruitment and allocation of candidates to different grades of CSCS. (c) Advice to Cadre Authorities on individual cases of promotion, confirmation, seniority and other related service matters. (d) Fixation of Zones of promotions for various grades in CSCS/ CSS (SSA/ASO). (e) Allocation and transfers of personnel to other cadres under the zoning schemes and inter-cadre transfers.
54 ANNUAL REPORT 2018-19 Chapter - 5
(f) Policy regarding training courses for the members of CSCS Cadre. (g) Matters relating to appointment of eligible employees in the SSA Grade of CSCS. (iii) Matters relating to personal staff of the members of the Union Council of Ministers.
Central Secretariat Stenographers' Service (CSSS): 5.38 The Central Secretariat Stenographer’ Service (CSSS) is one of the three services in the Central Secretariat. CS-II Division is the cadre controlling authority in respect of the CSSS:-
Grade Classification Level in Pay Sanctioned Matrix Strength after 3rd cadre review* Principal Staff Officer (PSO) Group ‘A’ (Gazetted) Level-13, Rs.118500- 143#+ 247* 214100 =390 Senior Principal Private Secretary (Sr. PPS) Group ‘A’ (Gazetted) Level-12, Rs.78800-209200 Principal Private Secretary (PPS) Group ‘A’ (Gazetted) Level-11, Rs.67700-208700 780+549* =1329 Private Secretary (PS) (after 4 years Group ‘B’ (Gazetted) Level-10, service) Rs.56100-177500 2090 Private Secretary (PS) (entry grade for Level-8, 4 years) Rs.47600-151100 Personal Assistant (PA) Group ‘B’ Level-7, 1627 (Non-Gazetted) Rs.44900-142400 Stenographer Grade ‘D’ Group ‘C’ Level-4, 1324+204** (Non-Gazetted) Rs.25500-81100 =1528 #- At present 138
*Since the cadre review has addressed the problems created additional posts in the grade of Sr. PPS/PSO, arising out of stagnation in various grades of CSSS, PPS would be downgraded to Steno Grade D. Therefore, sanctioned strength after cadre review are subject these are dynamic figures. to condition that vacancies arising out of retirement, death or VRS of incumbents promoted to the newly **The posts to be downgraded over the next few years
ANNUAL REPORT 2018-19 55 Cadre Management will increase the sanctioned strength of Stenographer (PPS), (iv) Principal Private Secretary to Sr. Principal ‘D’ level over that period of time. Private Secretary (Sr. PPS), and (v) Sr. Principal Private Secretary to Principal Staff Officer (PSO) 5.39 The grades of PSO, Sr.PPS and PPS were also issued:- are centrally administered by Department of Personnel & Training and all matters relating to i. Appointment of 3 Sr. PPS to the post of cadre management to these grades are directly Principal Staff Officer (PSO) in CSSS in the dealt with by CS-II Division of the Department. level-13 for the Select List Year-2018;
5.40 The other three grades viz. PS, PA & Steno ii. Appointment of 28 PPS to the post of Sr. PPS Grade D are decentralized into 51 cadre units. This in CSSS in the level-12 for the Select List Year- Division coordinates the process of filling up the 2016; vacancies in these grades. Accordingly, as provided iii. Appointment of 81 PS to the post of PPS in in CSSS Rules, 2010 and CSSS Regulations, 2010, the CSSS in the level-11 for the Select List Year- CS-II Division prescribes the zone of promotion in 2016; respect of vacancies to be filled up through seniority iv. Appointment of 5 Steno ‘D’ to the post of PA quota on the basis of seniority-cum-fitness. In in CSSS in the level-7 for the Select List Year- respect of vacancies to be filled up through direct 2017; recruitment in Stenographers Grade ‘D’ as well as v. Appointment of 49 Steno ‘D’ to the post of Limited Departmental Competitive examinations PA in CSSS in the level-7 for the Select List in the grades of PSs and PAs, the vacancies are Year-2018; reported by this Division to the recruiting agency, namely, Union Public Service Commission (UPSC) vi. Promotion of 274 PPSs to the post of Sr.PPS on ad-hoc basis; & Staff Selection Commission (SSC) respectively. vii. Promotion of 603 PSs to the post of PPS on Major developments during the year ad-hoc basis; Promotions/Appointments viii. Promotion of 1191 PAs to the post of PS on Work done by CS-II Division during the ad-hoc basis; year 2018-19 Cadre Training Plan 5.41 In respect of Stenographer Grade D, SSC recommended 87 candidates for appointment as 5.42 With a view to ensure that the officials are Stenographer Grade D of CSSS on the basis of suitably trained before they are promoted to the stenographer Grade C & D Examination, 2016. Out next higher grade, officials have been regularly of 87, 72 joined the nominated cadre units of CSSS. nominated to the various training programmes Besides the above, the following promotion orders under CTP as per the calendar of ISTM. Level-II in other grades viz (i) Steno ‘D’ to Personal Assistant training for PAs, which was earlier non-mandatory, (PA), (ii) Personal Assistant to Private Secretary (PS), has been made mandatory vide O.M. dated (iii) Private Secretary to Principal Private Secretary 31.07.2014. Induction Training has been made
56 ANNUAL REPORT 2018-19 Chapter - 5 mandatory for Steno Grade D before they join the has so far conducted 13 training programme under allotted cadre unit. During the year 2018-19, ISTM CSSS/CTP.
5.43 The table below gives the level-wise details:
Sl. Training Eligible officers Duration Number Officers Programme of training nominated No courses held during the upto March, year 2019 1 Foundation Induction training course 8 weeks 1 66 training of for stenographer Grade D Stenographer Grade D 2 Level I Stenographer Grade D with 3 weeks 1 35 seven years of regular service 3 Level II Personal Assistants with 2 weeks 6 270 three years of regular service 4 Level III PS with four years of regular 3weeks 6 240 service 5 Level IV PPS with four years of 4 weeks with 1 3 118 regular service week foreign component 6 Level V Sr.PPS with four years of 3 weeks 0 0 service
Cadre Review of CSSS: Annual Performance Appraisal Report of CSSS officers: 5.44 Based on the recommendations of the 3rd Cadre Restructuring Committee for Central 5.45 CS.II Division is the custodian of APARs Secretariat Stenographers’ Service (CSSS) and of the officers in the grade of PSO, Sr.PPS and acceptance by the Government, allocation of PPS of Central Secretariat Stenographer Service additional posts in various grades was carried out (CSSS). For effective management, curb delay vide DoP&T’s Order No. 15/1/2014-CS.II(A) dated and bringing transparency, a system has been the 5th October, 2018. developed through Web Based Cadre Management
ANNUAL REPORT 2018-19 57 Cadre Management by uploading of APARs by the respective Cadre to the grade of PPS; Units. From 2015-16 on line recording of APARs iv. 268 PPSs were considered for Rotational on SPARROW system was introduced for Sr.PPS/ Transfer under RTP on their ad-hoc promotion PSO, which was then extended to cover all Group to the grade of Sr. PPS. ‘ A’ officers from 2016-17.
SPARROW has also been introduced in CSCS and Review of Officers under FR56 (j): the same has also been extended i.r.o. the officials/ 5.48 During 2018-19, 60 PA & 105 PS have been officers below Group ‘A’ in CSSS w.e.f. the reporting reviewed under FR 56(J). Further the same exercise year 2018-19. will be carried out in respect of PPS/Sr. PPS already due for review. Web based cadre management of CSSS: 5.46 A web-based cadre management system Probity Portal: has been developed for effective and efficient 5.49 Details of officers reviewed and also retired cadre management of CSSS to facilitate timely and under FR 56(j) or rule 48 of CCS pension rule 1972 better quality of decision making for activities such is regularly uploaded on probity portal by CS-II as postings, training, promotions etc. The System is Division. continuously being improved. As a part of the PMO and Niti Ayog’s initiatives, a SUPREMO Dashboard CENTRAL SECRETARIAT CLERICAL SERVICE for the CSSS Officials has also been operationalised. (CSCS): The system has been operational for the past two years and a number of cadre management 5.50 The Central Secretariat Clerical Service activities are being done through the system. (CSCS) is one of the three services in the Central Secretariat. CS-II Division is the cadre controlling authority in respect of the service. Rotational Transfer Policy: CSCS comprises the following grades:- 5.47 In terms of the revised Rotational Transfer Policy (RTP) on promotion the following CSSS Grade Classification Level in Pay officials/officers have been considered for Matrix Rotational Transfer. Senior Group ‘C’ Level-4, i. 55 Steno ‘D’ were considered for Rotational Secretariat (Non- Rs.25500- Transfer under RTP on their ad-hoc promotion Assistant (SSA) Gazetted) 81100 to the grade of PA; Junior Group ‘C’ Level-2, ii. 1170 PAs were considered for Rotational Secretariat (Non- Rs.19900- Transfer under RTP on their ad-hoc promotion Assistant (JSA) Gazetted) 63200 to the grade of PS; 5.51 The Central Secretariat Clerical Service iii. 579 PSs were considered for Rotational (CSCS) is decentralized into 40 cadre units. This Transfer under RTP on their ad-hoc promotion
58 ANNUAL REPORT 2018-19 Chapter - 5
Division coordinates the process of filling up (other than All india Services) between the the vacancies in the grade of Senior Secretariat successor States. Assistant as reported by the cadre units. 5.54 Andhra Pradesh and Telangana Accordingly, as provided in CSCS Rules and (i) Final allocation of State cadre employees extant instructions, the CS-II Division prescribes has been completed in these States except the zone of promotion in respect of vacancies to for the categories where the process could be filled up in Senior Secretariat Assistant grade not be completed due to the ‘interim stay’ on through seniority quota on the basis of seniority- the allocation by the Hon’ble High Court of cum-fitness. In respect of vacancies to be filled Judicature at Hyderabad. up through Limited Departmental Competitive Examination, the vacancies are reported, after (ii) The Final Allocation order in respect of the compiling the inputs received from participating 901 officers, belonging to the Subordinate Ministries / Department, to the recruiting agency Judicial Service, in the category of District namely, Staff Selection Commission (SSC). In Judge, Senior Civil Judge and Junior Civil Judge were issued on 10.12.2018, in compliance of addition, CS-II Division prescribes the range of the judgment dated 03.10.2018 passed by seniority for promotion under Seniority Quota to the Hon’ble Supreme Court in WP No.85/2015 the Assistant Section Officer of CSS. with SLP Nos. 18787-18790/2016.
5.52 CS-II Division also coordinates the filling (iii) Aggrieved with the final allocation, some up of vacancies in the Junior Secretariat Assistant/ State cadre employees have filed cases in Senior Secretariat Assistant grades respectively of the Hon’ble High Court of Judicature at CSCS through Limited Departmental Examination Hyderabad for revision of the final allocation. for eligible Group C staff (Level-1, Rs. 18000-56900 Statement of court cases pending in the and Level-2, Rs. 19900 to 63200). Court (s) are as under:-
5.53 During the year, orders for promotion to No. of court cases pending in APAT/High 210 the grade of ASO under seniority quota on ad-hoc Court/Supreme Court as on 01.04.2018 basis were issued in respect of 771 SSAs. Further, Cases filed during the year 13 19 JSAs were nominated to the grade of SSA on Cases disposed of during the year 13 qualifying Upper Division Grade LDCE-2015/2016 Total No. of court cases pending in 210 and 93 MTS were nominated to the grade of JSA APAT/High court/Supreme Court as on on qualifying Clerk Grade LDCE-2016. Zone of date (as on 31.03.2019) consideration for regular promotion of JSA to the post of SSA for the SLY 2016 & 2017 were issued. 5.55 Uttar Pradesh / Uttarakhand A large number of Court Cases were filed by the STATE REORGANISATION DIVISION employees who had been allocated to a successor The State Reorganisation (SR) Division in the State against their option/domicile. As present Department of Personnel & training is entrusted only 90 Court cases remain pending before the with the task of the State Governments’ employees concerned High Court(s) / Supreme Court in
ANNUAL REPORT 2018-19 59 Cadre Management respect of such employees of UP / Uttarakhand. 5.57 Bihar / Jharkhand Final allocation of State cadre employees has Statement of court cases pending in the Court (s) been completed in these States. Final meeting of are as under:- Advisory Committee in respect of Bihar /Jharkhand Total No. of cases pending court cases 120 has been held. The process of winding up of in the High Courts/ Supreme Court as the Advisory Committee is under process. State on 01.04.2018 Governments have been requested to give their consent for closure of the Advisory Committees. Court cases filed during the year 8 Court cases disposed of during the year 43 Statement of court cases pending in the Court(s) are as under:- Total No. of court cases pending in the 85 High Courts/Supreme Court as on date Total No. of pending Court cases in 25 (as on 31.03.2019) various High Courts/Supreme Court as on 01.04.2018 5.56 Madhya Pradesh / Chhattisgarh Court Cases disposed of during the year 11 Final allocation of State cadre employees has been completed in these States. The 28th meeting of Court Cases filed during the year 0 Advisory Committee in respect of MP/Chhattisgarh Total No. of pending Court cases in 14 was held on 06.03.2019 to consider all the pending various High Courts/Supreme Court as representations including compliance of Court on date (as on 31.03.2019) directions. It wasinter-alia decided to wind up the Advisory Committee,since all the pending issues REDEPLOYMENT OF SURPLUS STAFF attained finality. Further follow up action is being taken. 5.58 Central Government employees rendered surplus along with their posts as a result of (1) Statement of court cases pending in the Court(s) administrative and financial reforms including are as under:- inter-alia, restructuring of an organization, zero base budgeting, transfer of an activity to a State No. of Court cases pending in various 137 Government, Public Sector Undertaking or other High Courts/Supreme Court as on autonomous organization, discontinuation of an 01.04.2018 on-going activity, and introduction of changes in Cases disposed of during the year 25 technology; or (2) Studies of work management undertaken by the Staff Inspection Unit of the Cases filed during the year 4 Ministry of Finance or any other body set up by the Central Government or the Ministry/ Total No. of pending Court cases in 116 Department concerned; or (3) Abolition or winding various High Courts/Supreme Court up either in whole or in part of an organization as on date (as on 31.03.2019) of the Central Government, are taken on surplus
60 ANNUAL REPORT 2018-19 Chapter - 5 rolls and redeployed in suitable vacancies by this would be deemed to have been amended to Department under extant rules. The scheme for the extent required for redeployment; redeployment of personnel declared surplus has •• A redeployed surplus employee enjoys been in operation since 1966 and has undergone protection of pay; various modifications and improvements. Salient Provisions of the Revised Scheme for •• Past service, however, does not count for Redeployment-1989 are:- seniority and promotion;
•• Surplus employees enjoy first priority for •• There is no time limit for redeployment and a absorption against the vacancies meant for surplus employee can remain on surplus roll direct recruitment; until he is redeployed or retired.
•• The need of interview etc. in appointments 5.59 In order to make the Scheme of to the posts requiring recommendations of redeployment of surplus staff more effective, pro- UPSC are decided by them. However, normally, active measures have been adopted to ensure that appointments to other posts including Group-C the prior claim of surplus staff is considered before posts are not subject to any test, interview, fresh any action for fresh recruitment is initiated by the medical examination or age limit. Ministries/Departments/Offices of the Government of India covered under the scheme. •• Prescribed educational qualifications may also be relaxed by DoPT, if necessary for 5.60 Details of activities from 01.04.2018 to redeployment; 31.03.2019 in respect of surplus employees are •• The provisions of relevant recruitment rules listed below:-
Sl. No. Details of Activities No. of Surplus Employee(s) 1. Surplus employees available for redeployment as on 01.04.2018 368 2. Surplus employees taken on surplus roll 10 3. Surplus employees nominated for redeployment 96 4. Surplus employees retired on SVRS/ superannuation 78 5. Surplus employees available for redeployment as on date 204
Departmental Council cooperation between Government and its employees. 5.61 Functioning of the Departmental Council which is a vital part of Joint Consultative Machinery 5.62 This division is concerned with the formed with the very important purpose of recognition of Service Associations formed by promotion of harmonious relations and ensuring employees of different services working in Central
ANNUAL REPORT 2018-19 61 Cadre Management
accept surplus employees as per Redeployment Secretariat. At present, there are following two Schemes, 1989 and redeploy them as per CCS Associations, recognised under CCS (Recognition (Redeployment of Surplus Staff) Rules, 1990. In of Service Associations) Rules, 1993: - addition, this Division is also entrusted to deal (i) Central Government Staff Car Drivers’ with the matters related to Associations formed Association; and by Central Government employees of Central (ii) Central Secretariat MTS Association. Secretariat. 5.64 Accordingly, following activities have been Activities held by ‘R&R and DC’ Section done by ‘R&R and DC’ Section from 01.01.2018 to in 2018 31.03.2019:- 5.63 This Division is entrusted with the work to
(i) Surplus employees available for redeployment as on 01.04.2018 `368 (ii) Surplus employees taken on surplus roll 10 (iii) Surplus employees nominated for redeployment 96 (iv) Number of NOCs issued during the period 936 (v) Number of Associations recognised under CCS(Recognition of Service 02 Association) Rules, 1993
62 ANNUAL REPORT 2018-19 6 Senior Appointments Under CHAPTER The Government of India
6.0 The Department of Personnel & Training systematic arrangement for the selection and (DoPT) is not only responsible for the personnel appointment of officers to senior administrative policy of the Government of India but also posts at the Centre, excluding posts which are looks after appointments at senior levels in the specifically encadred for the organized Group Government. For this purpose, the Establishment ‘A’ services or filled by recruitment through the Officer in the Department is the Secretary to the Union Public Service Commission, by borrowing Appointments Committee of the Cabinet (ACC). from the All India Services and participating All proposals for senior appointments under the Group ‘A’ services. The raison d’être of such a Government of India requiring approval of the scheme is the Centre’s need for fresh inputs at ACC, as per the Government of India (Transaction senior levels in policy formulation and programme of Business Rules) 1961 are processed through the implementation from diverse sources viz. the All- Establishment Officer. These include Board level India Services and the participating organized appointments in Public Sector Undertakings and Group ‘A’ Services. The officer’s serve for specified appointment to posts at the level of Joint Secretary. periods on deputation and return to their In addition, all appointments by promotion, which respective cadres at the end of their tenure. This require approval of the ACC, are also processed two-way movement is of mutual benefit to the through the Establishment Officer. service cadres and the Government of India.
6.1 The Establishment Officer is the Member Secretary of the Civil Services Board (CSB) chaired PLACEMENT AT MIDDLE & SENIOR MANAGEMENT LEVELS by the Cabinet Secretary. The Establishment Officer also assists the Screening Committee chaired by 6.3 348 Officers have been appointed under the the Cabinet Secretary for considering cases of Central Staffing Scheme during the year 2018-19 Foreign Assignments for All India Service (AIS) (for the period from 01.04.2018 to 31.03.2019) 45 officers under Rule 6 (2) (ii) of the AIS (Cadre) Rules officers at Secretary/Equivalent level, 47 officers at 1954 and para 2.1 of the Consolidated Deputation Additional Secretary/Equivalent level, 93 officers at Guidelines (CDG) for members of the organized Joint Secretary/Equivalent level and 163 officers at Group A and Group B Services of the Central Director and below levels. Out of these, 153 officers Government (Officers of JS level & above). belong to the IAS and 195 officers are from the organized Group ‘A’ Services. These appointments include 76 women. THE CENTRAL STAFFING SCHEME 6.2 The Central Staffing Scheme provides a
ANNUAL REPORT 2018-19 63 ` Senior Appointments Under The Government of India batches of participating services. The cases of 1121 officers of various services have been considered.6.4 43 meetings of various Experts Panels and assessment of officers belonging to 48 different 10 meetings of the Civil Services Board (CSB) batches of participating services. The cases of 1121 NUMBERhave been OFconvened APPOINTMENTS during the year 2018-19 MADE for UNDERofficers CENTRALof various services STAFFING have been SCHEMEconsidered. DURING THE LAST FIVE YEARS NUMBER OF APPOINTMENTS MADE UNDER CENTRAL STAFFING SCHEME DURING THE LAST FIVE YEARS 400 340 IAS 350 320 Other Grp 'A service 300 237 247246 250 211 196 195 200 171 150 153 100 50 0 2014-15 2015-16 2016-17 2017-18 2018-19
Figures for 2014-15 are up to 28/2/2015, for 2015-16 are up to 31/12/2015, for 2016-17 are up to 31/12/2016, for 2017-18 are up to 30/11/2018 and 2018-19 are up to 31/3/2019.
Figures for 2014-15 are up to 28/2/2015, for 2015-16 are up to 31/12/2015, for 2016-17 are up to 31/12/2016,CENTRAL for DEPUTATION 2017-18 are up RESERVE to 30/11/2018 and 2018-19this database are up to is 31/3/2019.significant, as it helps in providing readily available digitized information in respect of 6.5 The Establishment Officers (EO) Division in CENTRAL DEPUTATION RESERVE all officers and also processing of cases for foreign the Department of Personnel & Training maintains appointments/assignments and training etc. 6.5an The electronic Establishment database Officersof the IAS (EO) officers Division & of in the Department of Personnel & Training maintainsGroup ‘A’ an service electronic officers database working of atthe the IAS Centre officer 6.6s & ofThe Group Central ‘A’ Deputation service officers Reserve workingstatement at theunder Centre the under Central the CentralStaffing Staffing Scheme. Scheme. These Thesein respect records of areIndian maintained Administrative on the basisService of orders/letters/notificationsrecords are maintained on issued the basis by the of DOPT,orders/ vasummarizesrious Central the Ministries/Departments state wise number of officersand the Stateletters/notifications Governments. issued The maintenance/ by the DOPT, updationvarious that of th areis databaseon central is deputation significant, vis-a-vis as it helps senior in providingCentral readilyMinistries/Departments available digitized and informationthe State induty respect posts. of It alsoall officers indicates and the alsonumber processing of officers of casesGovernments. for foreign appointments/assignmentsThe maintenance/ updation and of traipresentlyning etc. on central deputation from each cadre.
6.6CENTRAL The Central DEPUTATION Deputation RESERVE Reserve FIGURES statement AS in ON respec 01/01/2019t of Indian Administrative Service summarizes the state wise number of officers that are on central deputation vis-a-vis senior duty posts.Sl. It also indicatesCadre the number of officersTotal presentlyCentral on central No. deputation of Officers from eachCol. 5cadre. as No. Authorized Deputation at Centre Percentage of CENTRAL DEPUTATION RESERVEStrength FIGURESReserve AS ON 01/01/2019 Col. 4 1 2 3 4 5 6 Sl. Cadre Total Central No. of Col. 5 as No. 1 A G M U T Authorized337 Deputation73 Officers 42 at Percentage57 of Col. Strength Reserve Centre 4 1 64 2 ANNUAL REPORT 2018-193 4 5 6
76
Chapter - 6
Sl. Cadre Total Central No. of Officers Col. 5 as No. Authorized Deputation at Centre Percentage of Strength Reserve Col. 4 1 2 3 4 5 6 2 Andhra Pradesh 211 46 18 39 3 Assam Meghalya 263 57 34 59 4 Bihar 342 74 38 51 5 Chhattisgarh 193 38 7 18 6 Gujarat 297 64 17 26 7 Haryana 205 44 12 27 8 Himachal Pradesh 147 32 26 81 9 Jammu & Kashmir 137 30 13 43 10 Jharkhand 215 45 10 22 11 Karnataka 314 68 20 29 12 Kerala 231 50 31 62 13 Madhya Pradesh 439 90 28 31 14 Maharashtra 361 78 24 30 15 Manipur 115 24 15 62 16 Nagaland 94 20 9 45 17 Odisha 237 51 20 39 18 Punjab 221 48 15 31 19 Rajasthan 313 64 18 28 20 Sikkim 48 10 7 70 21 Tamil Nadu 376 81 22 27 22 Telangana 208 35 11 31 23 Tripura 96 21 11 52 24 Uttar Pradesh 621 134 44 32 25 A G M U T 120 26 6 23 26 Andhra Pradesh 359 78 9 11 Total 6500 1381 507 36
ANNUAL REPORT 2018-19 65 `
25 A G M U T 120 26 6 23
26 Andhra Pradesh 359 78 9 11 Senior Appointments Under The Government of India Total 6500 1381 507 36
6.7 In 6.7addition In toaddition the appointmentsto the appointments under underthe Cen tralRailways/RCT Staffing Scheme,and Promotion/empanelment293 appointments as Chairman/the Central CMDs/MDs/Deputy Staffing Scheme, 293 Governor/Chairman/Vice appointments were carried Choutairman/Members/Executive for appointments to Higher Directors/Officersas Chairman/CMDs/MDs/Deputy Employee Directors/Workmen Governor/ EmploAdministrativeyee Directors/ in various Functional Group ‘A’ Services Directors/ under Non OfficialChairman/Vice Directors Chairman/Members/Executive were made on the Boards the ofMinistry Public of SectorRailways. UndertakingsBesides, 334 Officers and Banks/FinancialDirectors/Officers Institutions Employee during Directors/Workmenthe period 1.04.2018 were to 31.03.2019.also approved Duringduring thethe abovesame periodperiod, for 578 appointmentsEmployee Directors/Functional were made at theDirectors/Non level of Chairmanadditional/Financial charge/current Commissioner/General charge/extension of ManagersOfficial equivalent/ Directors Members/Additionalwere made on the Boards Members/ of tenure/non-extension Director General of tenure/ad-hoc/rejection/ in the Railway Board/ZonalPublic Railways/RCTSector Undertakings and andPromotion/empanelment Banks/Financial termination were carried of service out of for GM/DG/VC/CMDs/MDs, appointments to Higher InstitutionsAdministrative during in variousthe period Group 1.04.2018 ‘A’ Services to Functionalunder the Directors,Ministry ofNon-Official Railways. Besides,Directors in 334 Officers31.03.2019. were During also approvedthe same during period, the578 above PSUs/Banks/Financial period for additional Institutions, charge/current and the Ministry charge/extensionappointments of were tenure/non-extension made at the level of Chairman/ of tenure/ad-hoc/rejection/terminationof Railways. Out of these 1205 of appointments/ service of GM/DG/VC/CMDs/MDs, Functional Directors, Non-Official Directors in PSUs/Banks/Financial Financial Commissioner/General Managers Additional charges, 72 pertain to women during Institutions, and the Ministry of Railways. Out of these 1205 appointments/Additional charges, equivalent/Members/Additional Members/ this period. 72 pertain to women during this period. Director General in the Railway Board/Zonal NUMBER OF APPOINTMENTS TO THE POST OF CHAIRMAN–CUM-MANAGING NUMBER OF APPOINTMENTS TO THE POST OF CHAIRMAN–CUM-MANAGING DIRECTOR/MANAGING DIRECTOR/MANAGINGDIRECTOR ETC IN PSUs/BANKs DIRECTOR ETC IN PSUs/BANKs
400 374
350 314 APPOINTM 287 293 ENTS OF 300 APPOINTMENTS CMDs/MDs
250 OF /PSUs/CMDs/MDs/
PSUs/BANKsBANKs 200 182
150 100
50
0 2014-15 2015-16 2016-17 2017-18 2018-19
6.8 During this period 191 Member/Chairman/ empanelment for promotion to posts of and above 6.8 DuringChief thisExecutive period Officer/Advisor/ 191 Member/Chairman/ were approved Chief Execthe levelutive of Officer/Advisor/ Joint Secretary in werevarious approved organized in variousin variousAutonomous Autonomous Bodies, Bodies, Administrative Administrative Tribun als,Central Labour Services Courts which and are Regulatory not included Bodies. in the Out of these,Tribunals, 35 Labourare women. Courts and Regulatory Bodies. Central Staffing Scheme. Out of these 181 are Out of these, 35 are women. women.
6.9 A total of 1693 officers were approved for 6.10 The Election Commission of India has been
78 66 ANNUAL REPORT 2018-19 Chapter - 6 provided the names of 299 (Year 2018) and 313 6.14 A total of 181 women were approved for (year 2019 till 31st March) IAS officers in the rank of appointment to posts of Joint Secretary level Additional Secretaries and senior Joint Secretaries, and above in various organized Central Services drawn from the Central Ministries/ Departments excluding appointments under the Central Staffing for appointment as Observer for General Election Scheme. to the Lok Sabha and States Legislatures. 6.15 35 women were approved for appointment as Member/Chairperson/CEO etc. in various REPRESENTATION OF WOMEN Autonomous Bodies, Administrative Tribunals, 6.11 While taking up empanelment of officers Labour Courts and Regulatory Bodies. to Joint Secretary rank, it is ensured that women get adequate representation. Chief Vigilance Officer 6.12 A total of 76 women were appointed under 6.16 During the year 2018-19 (upto 31st March, Central Staffing Scheme during the period from 2019), 36 officers have been appointed as Chief 1/4/2018 to 31/03/2019 including 50 women at Vigilance Officer (CVO) in various organizations. Secretary/Addl. Secy./ Joint Secy. levels. Deputation tenure of 6 CVOs were extended after completion of initial tenure and 28 officers were 6.13 The appointments/ additional charge/ given additional charge of the vacant posts of Extension of tenure /service as CMDs/MDs, CVOs. Executive Directors, Functional Directors, Non- official Directors in PSUs/Banks, Financial Institutions, Railway Claims Tribunal (Indian Railways) include 72 pertaining to women during the above period.
ANNUAL REPORT 2018-19 67 7 CHAPTER Training Policy and Programmes
7.0 The Training Division of the Department of Personnel and Training is the nodal agency for training of government functionaries and is primarily responsible for formulating policies with regard to training. It also implements certain components of training directly. In the implementation of its mandate, the Division has set the following objectives: •• Administering Policy matters in training •• Identification of functional areas of training •• Designing and implementing training programs for officers involved in the priority development sectors •• Development of trainers and training capability 7.1 The ultimate goal of the Training Division is to attain “Training for All” which means that training would be imparted to all rungs of Civil Services starting from the lowest and cutting-edge to the highest in policy making.
Major Activities Long-Term Domestic Post Graduate 1) In-service Training of IAS Officers programmes in Public Policy and Management 2) Mid Career Training of IAS Officers 7.2 Indian Institute of Management- Bangalore 3) Domestic Funding of Foreign Training (IIMB), Indian School of Business - Hyderabad/ 4) Post Graduate Programmes in Public Policy Mohali (ISB-H/M), Management Development Institute- Gurugram (MDIG) and TERI School of 5) Training Support Advance Studies (TERI SAS)- New Delhi are offering 6) Intensive Training Programme these programmes.
7) Augmentation of the Capacity of training These programmes were envisaged to enhance the institutions competence of Mid-Career Civil Servants in Public 9) E-governance initiatives Policy and Management by –
10) Comprehensive Online Modified Modules for 1. Broadening awareness of the latest trends in Induction Training (COMMIT) policy approaches,
11) Posting of IAS Officers as Assistant Secretary 2. Developing technical, analytical and in Govt of India leadership skills for public policy,
68 ANNUAL REPORT 2018-19 Chapter - 7
3. Providing opportunity in specialization and of Public Administration (IIPA)- New Delhi (DoP&T), College of Air Warfare- Secunderabad (Air-Force) 4. Exposing them to alternative systems of and HQ South Western Comd- Jaipur (Army) on the public management in other countries. themes ‘Need for a unified Maritime approach to th 7.3 During 2018-2019, 17 Batch of Post National opportunities and Challenges’, ‘Food and Graduation Programme in Public Policy and Energy Security’, ‘Civil-Military Interface to tackle Management (PGPPM) was conducted at Indian threat of terrorist attacks to military installations Institute of Management- Bangalore, which was and infrastructure’, ‘Unified intelligence’ and ‘Civil- rd attended by 21 participants. 3 Batch of One year Military coop in Disaster Management during large Management Programme in Public Policy (MPPP) scale natural and manmade disasters’ and ‘Civil- was conducted at Indian School of Business- Military coop in Aid to Civil Authority during vide Hyderabad/ Mohali, which was attended by 19 spread agitation, demonstrations and riots’. The th participants. 12 Batch of Post Graduation Diploma total number of participants in four programmes Programme in Public Policy and Management was 105. was conducted at Management Development Institute- Gurugram, which was attended by 11 participants. 10th Batch of Programme in Public Capacity Building Programmes for State Policy & Sustainable Development (PP & SD) at Civil/Secretariat Service Officers of North Eastern Region was conducted TERI University- New Delhi, which was attended by 10 participants. 7.6 DoP&T has conducted one Capacity Building Training Programmes of two weeks’ duration for the State Secretariat Service Officers Mid-Career Interaction between Armed of North Eastern Region States at Institute of Forces and Civil Services Officers Secretariat Training and Management (ISTM)- New 7.4 Mid-Career interactions between Armed Delhi during the current financial year, which was Forces and Civil Services Officers are being attended by 44 participants. The objective of this organized at the Central Training Institutes/State programme was capacity building, personality Administrative Training Institutes and Defence development and sensitization to national and Institutions in various parts of the country with developmental issues. The programme also the objective to benefit both the Armed Forces and covered inputs on Good Governance, Public Civil Services Officers by way of mutual learning Service Delivery, Project Appraisal & Management from each other’s strength and also by imbibing and Public Private Partnership. the best points of each other’s work culture, ethos and customs. This, in the long run, is expected to TRAINING SUPPORT help the participating officers to combat future challenges to national security in a better manner. Thematic Training Programmes State Category Training Programme 7.5 During the current financial year 2018-2019, 4 programmes have been conducted at Maritime 7.7 Under the scheme of “Training for All”, Warfare Centre- Mumbai (NAVY), Indian Institute support is provided to State Administrative Training
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Institutions (ATIs) by way of sponsoring training the Trainer Development Programme in the early programmes in the areas accorded priority by the 1990s. Initially, faculty members of various training Central Government. The Training Programmes institutions were developed as Master Trainers conducted by the State ATIs are designed to and Recognized Trainers of various “Training of develop management skills and knowledge in Trainers (ToT)” packages in collaboration with the different areas for senior and middle level officers Thames Valley University of U.K. Over a period of State Govt. /State Public Sector Undertakings of time, indigenous mechanisms were evolved and State autonomous bodies. These training for developing a cadre of professional trainers courses are also meant to sensitize the officers and resource persons in the country to create a to new and important issues facing our society. cascading and multiplier effect. The programme The courses are also being conducted at District has gone a long way in embedding the Systematic and Sub District Centres of the State ATIs. These Approach to Training (SAT) into the process of courses cover a large variety of subjects under designing and imparting effective training to broad thematic groups. government officials.
7.8 During the year 2018-19, 603 such short- 7.10 Currently, the following ToT programmes are term courses have been sponsored at various State sponsored under Trainer Development Programme ATIs on subjects such as Sustainable Development, at various training institutions across the country: Decentralized Planning, Public Private Partnership, •• Training Needs Analysis (TNA) Gender Issues, Minority Issues, Disability Issues, Audit & Budget, Human Rights, Leadership & •• Design of Training (DOT) Team Building, Computer & IT, E-Governance, •• Direct Trainer Skills (DTS) Cyber Security, Goods & Service Tax (GST), Court Procedures, Office Procedures, Women •• Evaluation of Training (EoT) Empowerment, Child Development, Role of NGOs, •• Management of Training (MoT) Labour Law, Panchayati Raj, Environment Issues, Road Safety, Right to Information, Establishment •• Experiential Learning Tools (ELT) Rules, Ethics & Values in Governance, Disaster •• Mentoring Skills Management, Financial Management, Urban Management, Consumer Rights etc. During the •• Facilitation Skills Financial Year 2018-19, out of 603 sponsored •• Introduction to SAT courses courses, 439 courses have actually been conducted and 12527 participants have been 7.11 The Department has developed a pool of trained under this Scheme. more than 60 Master Trainers and approximately 350 Recognized Trainers in different packages TRAINER DEVELOPMENT PROGRAMME under this Scheme, who are called upon to conduct TDP courses. DoPT has sponsored 114 TDP courses 7.9 Recognizing the importance of trainers on various packages during the current financial in the training function, Training Division started year 2018-19. During the Financial Year 2018-19,
70 ANNUAL REPORT 2018-19 Chapter - 7 out of 114 sponsored courses, 93 courses have ITP knowledge portal is in existence for the benefit actually been conducted and 1553 participants of general public and for the use of all those who have been trained under this Scheme. are involved in the process of implementation of this Programme. INTENSIVE TRAINING PROGRAMME 7.12 Intensive training programme for frontline INDUCTION TRAINING PROGRAMME Government functionaries of State Governments 7.14 In order to promote a citizen centric attitude was initiated during the year 2008-09. The focus in the employees, for better public service delivery of this programme is on demand–driven training and promote good practices towards achieving the of frontline personnel and is conducted in close vision of citizen centric governance Department of coordination with line Departments by the State Personnel and Training had launched a capacity Administrative Training Institutes (ATIs). The building programme on pilot basis in three States programme was given a momentum through of Jammu & Kashmir, Maharashtra and Tamil issue of new ITP implementation and management Nadu for 3000 newly recruited cutting edge level guidelines to all the Chief Secretaries and the State government functionaries to develop in them ATIs; holding three workshops in the beginning Generic & Domain specific competencies covering covering all 29 States at Delhi, Hyderabad and 15 districts in the financial year 2014-15. Assam; followed by workshops, mid-term-reviews 7.15 After successful completion of the Pilot, of this programme in Chandigarh, Shillong and Goa. a 12-Days Induction Training Programme (ITP) This programme aims at improving functional was launched in the year 2016-17, the Induction knowledge, skill and attitudinal orientation of Training Programme has been implemented in the frontline functionaries through appropriately 115 new districts of 24 States. with a Two Day designed training interventions to strengthen Regional Training of Trainers (ToT) Workshop at Public Service Delivery Mechanism. various State ATIs for training of 7000 frontline 7.13 The intensive training programme has State government functionaries. A motivational been implemented in more than 280 districts talk by locally available inspirational achievers/ and 92,605 officials have been trained since its national award winners/sports persons in the inception. Some of the sectors covered under inaugural session of the ToT Workshop and the Programme include – Water and Sanitation, training programme in the districts, one day blood Public Health, Public Distribution System, Revenue, donation camp during the middle of the course Integrated Child Development Services, School and one night stay in the village as part of field/ Education, Dairy Development, Registration, Social NGO visit were compulsory component of the 12 Welfare, Police, Citizen Centric Delivery and Right to Days Induction Training Programme. In the year Public Services Act etc. A national documentation- 2017-18, the Induction Training Programme has cum-facilitation centre for this programme has been implemented in 75 districts in 15 States. been established (www.itpndfc.in) under which an 7.16 In the year 2018-19, the Induction Training
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Programme has been implemented in 43 districts Training Programme is available initially on pilot of 09 States. basis. The programme covers approximately 1,000 Government functionaries on the pilot basis. Based COMPREHENSIVE ONLINE MODIFIED on the outcome of the programme implemented MODULES FOR INDUCTION TRAINING as a pilot, the online training programme will be (COMMIT) rolled out nationwide in the next financial year. 7.17 A new Blended Training Programme In the pilot run of the online training programme called Comprehensive Online Modified Module through integrated Government Online Training on Induction Training (COMMIT) has been Programme (iGOT) mechanism, the existing conceptualized and digitally launched on online training courses of the premier institutes/ 27.06.2017, in the light of the mandate given in the academies of the country will be made available National Training Policy, 2012, whichstipulates that for the officers. The training courses under this all civil servants from lowest level functionaries to programme will be accessible through DoPT’s the highest level will be given to the training of web portal. Under the online training programme front-line staff, including trainingon soft skills, so as through (iGOT) mechanism, the eligible officers will to improve customer orientation as well as quality be get enrolled in the approved open programmes service delivery to the citizen. This programme on their own, as per the procedure to be laid down supplements the existing 12-Day Induction Training separately, complete the course successfully and Programme (ITP). The programme has the potential obtain certificate. Thereafter, the officer will submit to cover 3 lakhs (approx.) officials every year. With the proof of successful completion to DoPT for this programme there would be a huge jump in the reimbursement of the expenses incurred to the coverage of the participants in comparison to the extent approved by DoPT. existing 12-Day ITP, wherby a maximum of 10,000 7.19 This mechanism will help in putting in place officials only are covered year. During the Financial a systematic training hierarchy, which shall cater to Year 2017-18 and 2018-19, the programme was the training requirement of the officials, especially rolled out in 13 States with the target of training the State Government official commensurate with 1,17,852 recently recruited frontline functionaries their changing role with upwards movement in the with an expenditure outlay of around Rs. 16.30 hierarchy. In the process these official should also Crore. As on date, while 1,06,771 officials have accumulate credits that will in turn enable them completed face-to-face training, 48,777 officials for training programmes of higher levels. The have completed training in e-modules. training will not only be focused to the specific 7.18 An online training programme namely requirement of the sector but also be able to cater integrated Government Online Training to the needs of the officials in his/her current role Programme (iGOT) has been launched digitally as well as his/her desire role in future. It will build by the Hon’ble Minister of State (PP) on a creditable expertise of social delivery and give 20th December, 2018 along with NLS, Bangalore’s tangible returns to the Government delivery system. Law Training Programme (i-GOT). The Online Simultaneously, it will also act as an incentive for an
72 ANNUAL REPORT 2018-19 Chapter - 7 officer to deliver effectively and be self-motivated this scheme is available for pursuing programs for getting trained for better delivery of public in Master in Public Policy/Public Administration/ services. International Development and Master in Business Administration, subject to the eligibility conditions.
Overseas Training Programmes Under this scheme, ‘Desai Sethi Family Foundation’ 7.20 Department of Personnel and Training has has offered ‘Desai Sethi Family Foundation been nominating officers for training programs Fellowship’. On this, two fellowships/scholarships abroad. In the past, these programs were funded are available for officers belonging to Indian by bilateral or multilateral assistance. However, over Administrative Service, Indian Foreign Service, the years, this assistance had come down. Keeping Indian Police Service and Indian Forest Service for in view the importance and benefits of providing pursuing a 2 year Masters program in Public Policy/ international exposure to the officers, a scheme of Public Administration/International Development Domestic Funding of Foreign Training (DFFT) was at Harvard Kennedy School, Harvard University. started in 2001. This covers both long term and The funding is US$ 50,000 per officer per year. short-term training in various universities/institutes The guideline on the fellowship is available on the in several countries. A scheme of “Partial Funding website of this Department. of Foreign Study” was also started in 2002-03 as another component of the scheme of DFFT. Under One-week In-Service Training (IST) this scheme, Government of India provides limited Programs for Officers of All India financial assistance to such officers who secure Services and for those working under admission on their own in reputed universities and Central Staffing Scheme- Sponsored by in programs relevant to their present or future job Department of Personnel & Training context. 7.23 The Training Division sponsors ‘In-Service 7.21 During the financial year 32 officers were Training Programme’ of ‘one-week duration’ in nominated for long term foreign training programs various ATIs/CTIs/ Premier Training Institutes in the and 300 officers were nominated under short term country by inviting proposals from them on relevant foreign training programs. Further, 16 officers have themes. During the year (2018-19), 9 programmes also been granted partial funding assistance under have been conducted at 9 training institutions. the DFFT Scheme. These programmes provide middle and senior management level officers an opportunity to update their skills in areas of their choice—in Scheme of scholarship by Private sectors they are currently working in, or in an Foundation Trust areas they are expected to work in near future, 7.22 A scheme for scholarship offered by private or in areas they feel they want to specialized in. foundation/trust in top 10 ranked universities These programs also provide a valuable platform as per the world university ranking for officers for horizontal and vertical knowledge sharing. of all the three All India Services has been approved by the Government. Funding under
ANNUAL REPORT 2018-19 73 Training Policy and Programmes
7.24 The primary objective of the IST program is Advanced Professional Programme in to sensitize the participants to national concerns Public Administration (APPPA) At Indian and the values enshrined in the Constitution; to Institute of Public Administration, New provide for exchange of experience and adequate Delhi discussion on issues of values, ethics and attitudes; 7.26 The Training Division has been sponsoring to make the participants more confident to face a ten-month Advanced Professional Programme problems in their work areas and attempt solutions; in Public Administration (APPPA) at the Indian and to train the participants to look at problems Institute of Public Administration (IIPA), New Delhi in an integrated manner and develop a systematic every year since 1975-76. approach. 7.27 The objectives of this programme are 7.25 In the past, these programs have been to prepare the participants to make greater offered in diverse and broad thematic areas: contribution to better governance, develop such as Administrative Law, Agricultural & Rural attitudes that focus on citizen services and also to Development, Climate Change (preparedness), strengthen leadership qualities in the civil service. Competition Law (policy formulation), Corruption It provides an opportunity to the participants to (eradication strategy), Education (reforms & analyze major contemporary issues in Governance, challenges), E-governance (opportunities & learn about recent developments in the social challenges), Environment & Natural Resource sciences and their application in administration; (management), Environmental Impact Assessment review their experiences by making a critical (development projects), Ethics (Public Governance analysis of environmental and other factors, apply and Administration), Financial Markets (regulation), relevant concepts, skills and techniques relating to Fiscal Policy (Macroeconomic Management), policy, behavioral and administrative sciences and Governance (IT management and improving to demonstrate their creative and analytical abilities through accountability), Infrastructure (Finance), individually and in groups. It also seeks to develop Innovations (public service), Land Acquisition interpersonal skills and sensitiveness to the needs (rehabilitation & resettlement), Leadership, of the people with a view to making administration Participatory Management (Community more responsive and result oriented. Mobilization), PPP (negotiating strategies and urban development), Procurement (procedure 7.28 The course covers classroom studies & contracting), Project Analysis/Appraisal relating to various facets of administration viz, (risk analysis/management), Public Policy Social, Political, Economic, Legal and Administrative (management/governance), Quantitative Methods Systems, Organizational Behavior, Social Science (management), Service Delivery (management), and Research Methods, Operational Research, Social Policy (Governance), Social Sector (financing/ Information Technology in Management and marketing), Urban Development, WTO (basic/ Financial Management. Participants are also advance course), Citizen Centric, Cyber Crime, required to conduct rural and urban field Stress Management, etc. studies and prepare a project report and
74 ANNUAL REPORT 2018-19 Chapter - 7 dissertation. They are expected to select an area 7.32 Important Desks related with policy, for specialization relevant to their present and flagship programmes of the concerned Ministries/ likely future assignments from following fields Departments, etc. was assigned to the Assistant of study: Advanced Information Technology Secretaries. They worked on Desk Office pattern, and MIS, Comparative Development Experience, initiated and disposed off files, the reports of which Project Management, Constitutional Law, Disaster were submitted to DoPT periodically by concerned Management, Economics of Regulation, Inter Ministries/Departments. Governmental Relations, Management Systems, 7.33 The Hon’ble PM addressed the Assistant Organizational Needs Analysis, Public Expenditure Secretaries in the Inaugural Session at Parliament Management, Public Organizational Theory, TQM, House Annex on the 4th July, 2018 and in the Finance, Personnel, Corporate or Public Sector Valedictory Session of Assistant Secretaries (IAS- Management, General Administration, Planning 2016 batch) at DRDO Auditorium, New Delhi on and Rural Development etc. 27th September, 2018. Interaction of these Assistant 7.29 This 10 month programme includes three Secretaries was also held with President, Vice semesters, rural and urban field visits in India and President, Cabinet Secretary, Election Commission, a 10 day foreign study tour. In the 44th APPPA etc. They also visited attached offices of the Programme, the participants visited in two groups concerned Ministries/Departments and undertook to USA, Czech Republic, South Africa & Spain. 40 visits to Aspirational Districts in addition to the participants are attended this programme. Desk work assigned to them.
7.34 Interactive sessions with Assistant Posting of IAS Officers as Assistant Secretaries (IAS-2016 Batch) were organized by Secretary in Government of India: DoP&T, NITI Aayog, Cabinet Secretariat on different 7.30 176 IAS Officers of 2016 batch were topics in which a large number of dignitaries / posted as Assistant Secretary in the Ministries/ Head of Departments /Head of Organizations / Departments of Government of India from 2nd Senior Officers participated. The Special Interactive July, 2018 to 28th September, 2018 on Central Sessions were organized on POSHAN Abhiyaan by Deputation. WCD and Swach Bharat Abhiyaan by M/o Drinking Water. 7.31 The objective of the Assistant Secretary Scheme is to provide exposure to the IAS officers 7.35 The Assistant Secretaries had prepared of 2016 batch to Government of India functioning. presentations on the key learnings based on This exposure would help them acquire a national the work allocation. These presentations were perspective and a deeper appreciation of the shortlisted by sectoral group of Secretaries and harmonization of diversities in national policies. thereafter shortlisted by Cabinet Secretariat. The This will sensitize them to the larger perspective following top 8 presentations were presented (vision) of any policy & programme of Government before the Hon’ble PM in Valediction session: of India.
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1. Preparing an ideal timeline for various stages 5. Market Development in Power Sector by Ms. of Soil Health Card (SHC) delivery- Improving Jayati Singh, the design of SHCs by Shri Vaibhav Chaudhary, 6. Another Push to Clean Up Banking System: 2. Promotion of Large Cardamom GI in Sikkim E-Auction of Properties of Defaulters by – Nurturing an ecosystem to leverage the GI Bhavya Verma and others, Tag by Shri. Vishu Mahajan, 7. CPGRAMS: A Revamped version by Shri Vivek 3. Smart Solutions for Storm Water Management H P, and in Cities by Shri Ashish Sangwan, 8. Incredible India Tour Facilitator by Shri Athar 4. Leveraging the Post Office Network for Aamir Khan. promoting citizen centric services by Ms. Artika Shukla,
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LAL BAHADUR SHASTRI NATIONAL a modular structure whereby relevant themes are ACADEMY OF ADMINISTRATION, chosen and dealt with in a consolidated fashion to MUSSOORIE (UTTARAKHAND) ensure that all aspects relating to them are covered comprehensively. Introduction 8.2 In order to promote all-round development 8.0 The Lal Bahadur Shastri National Academy of of the personality, due emphasis is placed on Administration (LBSNAA), Mussoorie is Government outdoor and co-curricular events. Physical training, of India’s premier institution for the training of team games and tennis, badminton, cross-country higher civil services in the country. The Academy running, yoga, horse riding and adventure sports imparts induction level and in-service training. A like river rafting, para-gliding, bungee jumping and common Foundation Course is held for entrants rifle shooting are some of the activities that the to All India Services and all Group “A” services of officer trainees are involved in. Exposure to public the Union. The professional training to regular speaking, theatre workshops, motor mechanic skills, recruits of the Indian Administrative Service (IAS) gardening, photography and music appreciation and members of the Royal Bhutan Civil Service are some of the co-curricular activities offered to is conducted after the Foundation Course. The the young administrators. Academy also conducts in-service and Mid-Career Training Program (MCTP) for members of the 8.3 To nurture the values of integrity, IAS and Induction Training program for officers moral courage, empathy and respect for the promoted to the IAS from State Civil Services, as underprivileged, and freedom from any sectarian well as workshops and seminars on various issues prejudices based on religion, region, caste, class in public administration. or gender, Officer Trainees are encouraged to participate in diverse social activities. Various 8.1 To ensure that the academic curriculum Clubs and Societies have been formed to which is relevant, it is constantly reviewed and the Officer Trainees are elected as office-bearers. updated through extensive consultations with They organize and take part in quizzes, debates, the representatives of the State Governments, poetry competitions and numerous other activities the Central Government and other scholars and after class hours. This lends a spirit of bonhomie practitioners. Given the limitations of conventional and also promotes esprit-de-corps. classroom lectures, new pedagogical methods have been introduced to deliver training inputs in Induction Training Courses a more effective manner. Most courses operate on 8.4 The Academy conducts Induction training
ANNUAL REPORT 2018-19 77 Training Institutions courses for direct recruits to the IAS and other every year. The course aims at imparting a basic senior civil services as well as officers promoted understanding of the constitutional, political, socio- to the IAS. economic and legal framework of the country; and also fostering greater co-ordination among Foundation Course (15 Weeks) the members of the different public services by building esprit-de-corps and cultivating an attitude 8.5 The Foundation Course is the flagship of co-operation and inter-dependence. This year course of Induction training and is intended for total of 370 Trainees including eleven officers from fresh entrant, to the All-India Services, i.e. the Indian RBCS have participated in the Course organised Administrative Service, the Indian Police Service and from 27th August, 2018 to 7th December, 2018. The the Indian Forest Service, and the various Central course was inaugurated by the Shri Hardeep Singh Services (Group-A) of the Union. It is a fifteen- Puri, Hon’ble Minister of State, Housing and Urban week course conducted from August to December Affairs, Government of India.
Inauguration of 93rd Foundation Course, 2018
Parallel Foundation Courses were also conducted 1. Trekking: The objective of trek is to inculcate at MCR HRD Institute, Hyderabad and RCVP the spirit of adventure and to strengthen Noronha Academy of Administration, Bhopal. Esprit de corps in the Trainees. The trek is also a significant learning experience in group 8.6 The main activities organized during the dynamics, interpersonal relations, courage, Foundation Courses were:
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endurance and love and respect for nature. drives in the villages along with the residents. The Trainees also undertook an awareness 2. Village Visit Programme: Trainees spent drive on ‘Financial Inclusion’. one week in selected villages in Uttar Pradesh, Bihar, Madhya Pradesh, Jharkhand, 3. Extra-Curricular activities are conducted Chhattisgarh and Rajasthan in groups of 5-6. in the afternoons and evenings in order to Here they were sensitized to the empirical impart skills other than purely academic to realities of rural India, through a structured the trainees in recognition of the need for an study of a village. A special feature of the officer to have diverse interests and a well- village visit this year was organization of rounded personality. Primarily, these include “Swachatta Diwas‘’ in each of the selected celebration of India Day, AK Sinha One-Act villages when the trainees raised awareness Play Competition, Cross Country Run, Athletic about the cleanliness mission of the Meet and Blood Donation Camp. Government and also undertook cleanliness
Yoga at the Academy on International Yoga Day on June 21, 2018
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The Hon’ble Chief Minister of Maharashtra Shri Devendra Fadnavis visited the Academy on 11-12 October 2018 and had informal interaction with the Officer Trainees and Faculty in groups.
Cross-Country Race in 93RD Foundation Course
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IAS Officers of Phase-IV and staff of LBSNAA doing Shramdan
IAS Professional Course Phase-I 2017 comprising of attachments with the three Armed Batch (22 Weeks) Forces, Public Sector, Private Sector Units, Municipal Bodies, Civil Society Organizations and civil 8.7 The IAS Officer Trainees of the 2017 batch administration in challenging areas, etc. special (total 181 including 03 Trainees from Royal Bhutan focus visits to places with traditional and modern Civil Service) underwent the IAS Professional Course water conservation practices were organized after Phase – I from December 11, 2017 to May 11, 2018. completion of IAS Phase-I, they were relieved on This course aims at developing professional skills May 11, 2018 for their District Training as part of in handling a large range of responsibilities that IAS Professional Course Phase – II. an officer shoulders within the first ten years of service. Emphasis is laid on understanding public systems and their management, together with a District Training (53 Weeks) grounding in Public Administration, Law Economics, 8.8 During the year-long District Training, the Management and Computer Applications. During IAS Officer Trainees learn about the various facets the first part of Phase – I, the Trainees were sent of administration at the district level. During this on a 7 week Winter Study Tour (Bharat Darshan)
ANNUAL REPORT 2018-19 81 Training Institutions period they are under the direct charge of the Induction Training Programme for officers District Collector and the State Government. They promoted to IAS (06 Weeks) get an opportunity to obtain first-hand knowledge 8.10 The Academy organizes Induction Training of the work of the Collector/District Magistrate and Programme for officers promoted to the IAS from various other institutions in the State Government, the State Civil Services. The aim of these courses is to along with orientation training at the State update levels of knowledge, skills and information Administrative Training Institute. Most of the State and to provide opportunities for exchange of ideas, Governments give them an opportunity of holding views and experiences with people who have independent charge as Tehsildar/Mamlatdar, Sub developed expertise in different sectors of national Divisional Magistrate, Block Development Officer development. The underlying focus of the course and/or Executive Officer of a Municipality. The is to provide the Induction Course participants 2017 batch of the IAS will return to the Academy an all-India perspective. The 120th edition of the for their second phase of professional training Induction Training Programme had 89 participants commencing on May 19, 2019. from AGMUT, Andhra Pradesh, Bihar, Chhatisgarh, Gujarat, Himachal Pradesh, Jammu & Kashmir, IAS Professional Course Phase-II 2016 Jharkhand, Kerala, Madhya Pradesh, Maharashtra, Batch (06 Weeks) Manipur, Telengana, Orissa, Punjab, Rajasthan, Sikkim, Tamilnadu, Union Territory, Uttarakhand & 8.9 While theoretical concepts are sought West Bengal, and was held from July 02 to August to be imparted in the Foundation and Phase-I 10, 2018. The programme aimed at training and courses, the ground level delivery mechanisms are sensitizing officers from the state services for the expected to be imbibed during District Training. next level of governance and administration. The Phase-II is a time to debrief and share experience course included a Study Tour within India and and good practices from the various States of the to Seoul, South Korea to familiarize participants country. The course content of Phase-II is designed with successful interventions in various areas to consolidate the learning and assimilation of the of governance. Participants were evaluated by district experience with the theoretical constructs means of a mid-term exam, policy memo and taught earlier. A total of 181 Trainees (including presentations and an overall assessment based 2 trainees of 2015 & 3 Officer of Royal Bhutan upon peer review, discipline and participation in Civil Service) underwent the Phase II course the programme. organized from May 21, 2018 to June 29, 2018. Upon completion of the Phase II course, the Besides LBSNAA, Mussoorie, two Induction Training officers proceeded for 3 months deputation to Programmes were also organized at ATI, West the Government of India as Assistant Secretaries Bengal & IMG, Kerala from 16.07.2018 to 24.08.2018 for first-hand experience of Government of India and from 10.09.2018 to 17.10.2018 respectively. functioning. 28 participants attended the course at ATI, West Bengal whereas 19 participants attended the course at IMG, Kerala.
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Group Photo of promoted IAS (120th ITP)
Mid Career Training Programme (MCTP) design and delivery of the programme has been devolved by the Government to the Academy. The 8.11 The issue of mandatory and structured MCT Programme was reviewed by Government mid-career training for IAS Officers was formalized and its durations were shortened. The revised with the introduction of the Mid-Career Training programme is as follows: Phase III (4 weeks); Phase Programme (MCTP) in 2007. The objective of IV (4 weeks including 1 week Foreign Study Tour) MCTP was to equip officers to handle the next, and Phase V (3 weeks). higher level of responsibilities at certain identified stages of their careers; broadly when they were th primarily working in the field (7-9 years), at the Phase III Course (13 MCTP)-04 Weeks policy formulation stage (14-16 years) and inter- 8.12 The Phase III course targets the officers of sectoral policy formulation and implementation 7-9 years of seniority. The Academy organized this stage (26-28 years). These three stages were named 4 weeks course from 09th April to 04th May, 2018. Phase III, IV and V respectively. In the first three-year The focus of the course was on Reflections, Public cycle, these programmes were outsourced by the Policy, Leadership, project appraisal, Negotiation Ministry to international/ national institutions of and IAS in Perspective. Total 84 participants repute. However, since 2010, the mandate for the underwent the training course.
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Phase IV Course (13th Round) - 04 Weeks also aims at broadening their perspective and developing soft skills. 61 participants attended the 8.13 The Phase IV Course targets middle level course organized from September 24 to October officers (of 14-16 years seniority) with a thrust 19, 2018. The Course included a short Foreign on public policy. Besides enhancing domain Study Tour to the Syracuse University Maxwell knowledge of the participants, especially in the School of Citizenship & Public Affairs, USA. realm of various aspects of public policy, the Course
Group Photo of IAS Phase-IV Course (13th Round)
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Phase V Course (12th Round) - 03 Weeks 8.14 The Phase V Course aims at developing strategic leadership skills in senior level IAS Officers (26-28 years seniority) for effective inter-sectoral policy formulation and strategic leadership in Government. 66 officers underwent the training course organized at the Academy from June 04 to 22, 2018.
Group Photo of IAS Phase-V (12th Round)
Other In-Service Training Courses/ ago. The first was held in 1997, the Golden Jubilee workshop/ seminars Year of the new nation, where the ICS and IAS Officers, who were in service at the time of 8.15 The Academy annually conducts short independence, participated. Since then, the retired duration courses (ranging from one to two weeks) officers are called every year for a period of two- on a variety of subjects such as Joint Civil-Military three days to share their rich experience with the Course on National Security, Courses on Gender, faculty and Trainees. The Golden Jubilee Reunion Disaster Management, etc. for 77 officers of the 1968 batch (from various civil services who underwent FC at the Academy) Golden Jubilee Reunion was organized on May 25-26, 2018. The Reunion 8.16 The Academy organizes a reunion every commenced with the inaugural ceremony on May year for Officers who joined the service 50 years 25, followed by a group photograph in the A.N. Jha Plaza. The participants were taken for a walk around ANNUAL REPORT 2018-19 85 Training Institutions the Academy campus before lunch and post- deliberated on issues of importance for the civil lunch there was a two hour interaction with the services in the present context before the Reunion Trainees of the Phase-II 2016-18. The participants come to a close with the valedictory ceremony on also had a session in small groups wherein they May 26, 2018.
Golden Jubilee Reunion of 1968 Batch Joint Civil Military Training Program officers for a shared understanding of National Security. Participants are drawn from the Civil 8.17 The Joint Civil-Military Programme on Services, Armed Forces, and the Central Armed National Security was initiated in the year 2001 Police Forces. following the recommendations of GoM on National Security pursuant to the Kargil Review In 23rd JCM, 30 officers underwent the training Committee with the aim of fostering structured course organized at the Academy from April 16 interface between Civil Servants and Armed Forces to 27, 2018.
Group Photo of 23rd Joint Civil-Military Training Programme
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In 24th JCM, 37 officers underwent the training course organized at the Academy from August 05 to 17, 2018.
Group Photo of 24th Joint Civil-Military Training Programme
Research Centres in the Academy a scientific training and research society under the Indian Societies Registration Act 1860 on 1st May, 8.18 The centers of the Academy have been 2015. Since 1989, Ministry of Rural Development, established with an aim to provide an avenue for Government of India has been supporting CRS in initiating research in key areas of governance both its endeavours by providing regular financé. from policy as well as implementation perspectives. The research is supposed to feed into the training The Centre performs mainly four functions: (i) curriculum and provide it with fresh insights. These trains the officer trainees (OTs) of the Indian centers are mostly funded either by line Ministries, Administrative Service (IAS), broadly on land like CRS, or are self-sustaining like the NGC and Administration and Rural Development, by CDM and collaborate with various national and exposing them to ground realities, providing tools international funding agencies. Various Research for field research and evaluation of their work Centers have been set up for undertaking action- during various phases of the training; (ii) conducts research on domains linked to Academy’s mandate research studies of different genre and disseminate and to feed into training inputs. These are as knowledge gained in form of publications; (iii) follows: organises national level workshops for regular exchange of views on land administration and rural development. (iv) Publishing International Centre for Rural Studies (CRS) Journal of Land and Rural Studies (JLRS) by SAGE 8.19 The Centre for Rural Studies (CRS), a Publications, New Delhi. research Centers of the Academy was registered as ANNUAL REPORT 2018-19 87 Training Institutions
Centre for Disaster Management (CDM) risk mapping, besides this CDM is also providing training on GPS in terms of acquiring field level GPS 8.20 Center for Disaster Management (CDM) points and mapping of these points through GIS is a research and training centre sanctioned by Software. Centre is also equipped with wireless and the Ministry of Home Affairs and established in HAM radio equipments for robust communication the year 2003 under the umbrella of Lal Bahadur network. Shastri National Academy of Administration, as registered society and it is a nodal agency for training in Incident Command System (ICS).The National Gender Centre (NGC) Centre is involved in training/capacity building of 8.21 The Centre was established in 1995, with officers belonging to the IAS and other Group - A the foremost aim of mainstreaming gender and civil services at induction as well as at in-service child rights in policy, programme formulation and level in various aspects of disaster and emergency implementation in Government. NGC is a capacity management through Classroom sessions, Case building centre under the aegis of the Academy, Studies, Experience Sharing Presentation, Panel driven by the mandate of gender mainstreaming Discussions, Workshops, Mock Drills, Scenario and its commitment to build synergies with Building Exercise and Short film / Documentary. different institutions, working on gender equality, Apart from conducting training programmes on child rights and women’s empowerment. Fire Safety, Search and Rescue, IRS, DDMP, School Safety, the Centre is involved in various types Working towards that end, the Centre, since of documentation/preparation and publication inception has been actively involved in designing activities in terms of case studies, documentation and conducting thematic workshops, programmes of best practices, research papers, books and and trainings including Training of Trainers for posters in national and international journals and trainers and policy makers – both to enhance many IEC training modules annually in the area gender sensitization but also to increase capacities of Disaster and Emergency management and for gender analysis and gender planning. Since the Science and Technology. CDM has engaged in Centre was established, the Centre has successfully the provision of consultancy services in disaster ensured the mainstreaming of gender training into management like conducting action research all courses at the LBSNAA viz. Induction trainings projects and to co-ordinate and organise, sponsor and in-service mid-career training programmes and aid seminars, workshops, study circles, working for IAS officers at all levels besides conducting groups conferences for promoting research in programmes on myriad aspects for officers from disaster management and also collaborate with All India/ Central Services. various national and international organizations, educational institutions in and outside government, Centre for Public Systems Management which were engaged in research and training in (CPSM) disaster risk management. CDM is well equipped 8.22 The Centre for Public Systems Management with GIS Softwares and conducted a number of was set up in 2016 by reconstituting the existing activities related to GIS based risk assessment and National Centre for Sustainable Community
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Systems (NCSCS) for more broad-based coverage dignity of labour. Emphasis on caring for the poor, of issues in public systems and their management. listening to the people, providing safety nets for the vulnerable, and being open and transparent The LBSNAA, has already organized the following runs as a continuous thread in all the courses and Training of Trainers Courses during January, 2018 interactions. In addition, Trainees are divided into to March, 2019:- counselor groups where they are able to articulate •• ToT on Ambassadors of Evidence - January 13th their views in an open and frank atmosphere. This to 15th, 2018. forum serves as a great means of eliciting their views and conveying the right messages to them. •• Indian Flagship Course on Health Strengthening and Sustainable Financing- during 28th -31st May, 2018. The Academy as Alma Mater 8.25 All Trainees in the All India Services and The Academy Spirit Central Services begin their careers from the proverbial “gaumukh” of the civil service, the Lal Bahadur Shastri 8.23 LBSNAA seeks to imbue civil servants with National Academy of Administration at Mussoorie. As the required attitude and values expected in a result, this institution provides a foundation that public service. The skills and knowledge required paves the way for lifelong professional and personal by a professional civil servant are relatively easier associations among officers across different civil to impart, and these have traditionally been the services. These officers look back to the Academy strength of the Academy. However, to positively with great nostalgia and also draw inspiration from influence in the brief period available to us, the the values and ideals instilled in them during their attitudes and values of intelligent young persons formative years. in their mid-twenties and thirties, coming from diverse backgrounds, is a more challenging task. Facilities 8.24 It is generally argued that for public service 8.26 The Academy is well-equipped with good one needs integrity, moral courage, empathy training infrastructure in terms of academic buildings, with and respect for the underprivileged, and classrooms, hostels and other support infrastructure. freedom from any sectarian prejudices based Some of the key infrastructure facilities are given below: on religion, region, caste, class or gender. To nurture these values, Trainees are encouraged to •• Academic & Administrative Blocks participate in diverse social activities. They are ○ Karmashila given responsibilities for improving the Lalita ○ Dhruvshila Shastri Balwadi School, where LKG/UKG & Class-I are conducted at a concessional rate for the ○ Gyanshila children of the employees and the public besides ○ Aadharshila conducting regular coaching classes for poor •• Gandhi Smriti Library – stocks 1.71 lac books, students of the neighborhood. Trainees also do 279 journals/magazine/Newspapers and 7 shramdaan to clean their premises and to instill a e-resources databases
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•• Officers Mess – can cater to around 500 persons programmes, the Peripatetic Training provided by at 3 locations the Institute to the officials of State Governments •• Sports – well-equipped Officers Club, Riding and Union Territories in Behavioral Skills, Ground and Shooting Range Management Techniques, Financial Management and Office Management, is of particular significance. •• Health – well-equipped Medical Centre On specific request from Central Government •• Executive Hostels – 4 executive hostels with Departments, Autonomous Bodies, Public Sector 167 rooms Organizations, the Institute also organizes special •• Officer Trainee Hostels – 3 hostels with 131 programmes addressed to the specific customer rooms needs in different areas.
•• Wi-fi campus 8.29 From the year 2007-08, ISTM is also involved in implementation of the Central Secretariat Faculty Service Cadre Training Plan (CSS-CTP) and from 2011 onwards Central Secretariat Stenographer’s 8.27 The Faculty comprises a blend of senior Service Cadre Training Plan (CSSS-CTP), which administrators and academicians and researchers. envisages mandatory training programmes having The administrators combine the richness of linkages with career progression up to Director their field experience with strong academic level officers. achievements to provide a stimulating atmosphere for learning. The Academy is presently headed by the Director Smt. Upma Chawdhry, IAS, and an Training Programmes officer of the 1983 batch of Himachal cadre in the 8.30 ISTM conducts following programmes in rank of Secretary to the Government of India. various categories:
i. Foundational and in-service Courses Institute of Secretariat Training and conducted as per new CSS and CSSS Cadre Management Training Plan Introduction ii. Induction Training for Group ‘A’ services of 8.28 The Institute of Secretariat Training and ICoAS, and Director General Civil Aviation Management (ISTM) is imparting training to the (DGCA). CVOs of CVC officers of the Central/State Governments, Public iii. Induction Training Component for various Sector Undertakings & Autonomous Bodies. Group ‘A’ service like IAS, IFS, IRS, ISS, IES, ITS, Originally set up with the objective of conducting ICLS, IDES, IIS & IRTS probationers. foundational and in-service training programmes for Assistants and Section Officers of the Central iv. Personnel Administration and Office Secretariat, the range of the activities of the Management Institute has increased exponentially over the last v. Financial Management seven decades. In addition to the in-house training
90 ANNUAL REPORT 2018-19 Chapter - 8 vi. Management Services xv. Orientation Training Programmes on Office Procedure for IAS Officers sponsored by DoPT. vii. Behavioral Training xvi. Newly introduced training programmes on viii. Training of Trainers, Master & Recognized Big Data Analytics ( Basic and Advanced), Trainers Development Programmes Workshop on Public Policy Formulation sponsored by DOPT (WPPF), Workshop on EFC/SFC, OTP- ix. Peripatetic Training Programmes Preventive Vigilance, OTP-Drafting of charge x. Right to Information sheet in Disciplinary matter. xi. Prevention of Sexual Harassment of Women xvii. Three-day State Category Training at Workplace Programmes (SCTP) sponsored by DoPT xii. Citizen Centric & Service Delivery Approach for Divyang Employees of Central and State Government on Office Management, xiii. Organization Specific Programmes/ Cadre Computer Applications, Financial Specific Programmes Management and Establishment Rules. Also xiv. Capacity Building Programmes for State Civil 3 days SCTP programme on Sensitization of Services Officers and State Secretariat Service Government functionaries on issues relating Officers of North Eastern States sponsored by to Minorities. DoPT
8.31 Number of Training programmes and Training weeks Planned & conducted during the year 2018-19. Table 1
Sl. No. Programmes No. of Programmes Training weeks 1. Number of programmes planned / scheduled 183 504 Weeks 4 days during 2018-19 2. Programmes Conducted during 2018-19 313 620 Weeks & No. of participants 9243
8.32 Special Programmes for Officers of DoPT (b) Three one-hour training programmes were conducted for officials of Department of (a) Special Training Programme for 176 IAS Personnel & Training at North Block, New officers sponsored by Department of Delhi, on Right to Information Act, 2005 Personnel & Training, conducted on Office Procedure on 06.07.2018.
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8.33 Other Non-Calendar Training Programmes
Sl Name of the programme Number of programmes No. of training No conducted during 2018-19 weeks and participants
1. Organisation Specific Programmes 111 131 Weeks 4 day (3264 participants) 2. Cadre Specific Programmes 09
3. Peripatetic Training Programmes 18 8 weeks 4 days (740 participants)
Total 138 140 Weeks 3 days ( 4004 participants)
8.34 Consultancy Projects iii. Audit Report of Central Administrative Tribunal (CAT) ISTM is also engaged in the research and iv. Audit Report of National Institute of Wind consultancy projects. The consultancy projects Energy (NIWE) relating to following Government Departments/ Organizations have been conducted / ongoing at v. Audit Report of Maulana Azad National Urdu present: - University(on going) vi. Audit Report of Artifical Limbs Manufacturing (a) Consultancy work Corporation of India. i. Work-study and Cadre Review of the Farakka Barrage Project New Initiatives ii. Review of Recruitment Rules of IIFT (on 8.35 Inclusion of additional module in Training going) Management Information System (TMIS) iii. Work-study and restructuring of Kendriya The Training Management Information System Vidyalaya Sangthan (KVS) non-teaching (TMIS) project was initiated in the year 2011-12. Cadre (on going) TMIS has been evolved as a robust digital MIS iv. Work study of hydrological observation sites and it is continuously enabling ISTM to establish of “Central Water Commission”. a complete paperless system for the following:- (b) Audit of Proactive disclosure under RTI 1. Development and implementation of RTI Act, 2005 Portal i. Audit Report of Bank of Maharashtra, Pune 2. Auto Populate at participant’s end: (on going) i. Participant list & ii. Audit Report of Kamarajar Port Limited, ii. Weekly Calendar Chennai
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iii. Auto Populate at course director’s end: (viii) A Seminar on “India’s Geo-Political Scenario- iv. course circular of calendar course. Security Challenges”. v. acceptance letter (ix) A Seminar on “New Health Policy of Government” vi. relieving letter of all the courses. vii. Guest Faculty Receipt (x) A Seminar on “Introductory Workshop on Competency Development Framework” viii. Alert system for course circular (xi) An Induction Training Programme was 3. Online Hostel Inventory conducted for part time Chief Vigilance 4. Hostel Allotment Module Officers (CVOs) from 10th to14th September, 5. Canteen Feedback Graph Generation 2018. 6. Suggestion Box (xii) Soft copy of the updated reading material now provided to all the participants on their 8.36 Special Training Programmes/ e-mail or pen drive. Sessions/ Workshops/ Seminars (xiii) Citizen’s/ Client’s Charter of ISTM has been (i) A two-day Workshop on Sexual Harassment of updated on 24th April, 2018 and same is Women at Workplace (Prevention, Prohibition available on the ISTM website www.istm.gov. and Redressal) Act, 2013 in (ii) International Yoga Day was celebrated in (xiv) Master Trainer Development Programme on ISTM on 21st June, 2018. Direct Trainer Skill and Design of Training (iii) Service Books of all employees of ISTM have (MTDP-DTS & DoT) have been organized been digitized and e-Service Book made successfully at ISTM for Potential Recognized operational Master Trainers. (iv) Valedictory Function of Assistant Section (xv) Post Training Seminar on Level-E training th Officers (Direct Recruits) was successfully programme was conducted on 18 and th completed on 13th July, 2018 by Dr. Jitendra 19 June, 2018, in which 16 CSS officers Singh, MoS(PP). participated and made presentation to improve the structure of the training (v) A Seminar on “Government initiative programme. on Disability matters & their status” was organized on 26th May, 2018. (xvi) Development of e-learning module in association with IIT Madras, IGNOU, C-DAC etc. (v) A Seminar on “New Methodologies & ideas for effective delivery of training” was organized (xvii) Inauguration & Implementation of e-Office in on 3rd August, 2018. ISTM. (vi) A seminar on “Use of Multimedia & Graphics (xviii) Development & Implementation of RTI Portal in PPTs used in the classrooms‘‘. of ISTM. (vii) A Seminar on “A path towards true Happiness”.
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International Yoga Day Celebration (21st June, 2018)
Valedictory Function of ASO (DR) – 13th July, 2018
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Hindi Maah Celebration on 18th September 2018
8.37 New Initiatives in Training during (vi) Introduction of three-day MS-Access Training the year 2018-19 Programmes, (i) Introduction of three-day Workshop on (vii) Introduction of three-day MS-Excel Analytics for Big Data (Basic & Advanced) in (advanced) Training Programme Government. (viii) Introduction of one-week Workshop on (ii) Introduction of two-day Orientation Training Public Policy Formulation for Government Programme on Drafting of Charge Sheet in Officials. Disciplinary matters. (ix) Introduction of four-day Workshop on (iii) Introduction of one-day Orientation Training Process from Policy Formulation & Legislation Programme on Preventive Vigilance. conducted from 14th to 17th January, 2019.
(iv) Introduction of two-day Workshop on (x) Introduction of three-day training Expenditure Finance Committee (EFC) / programme on Managerial and Supervisory Standing Finance Committee (SFC). Skills conducted on 21st to 23rd January, 2019.
(v) Introduction of two-day Orientation Training Programme on Retiring Government Officials.
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8.38 Library Resources vii. Development of a new Conference room on the second floor in Administrative building- ISTM has Library with all the modern facilities The work is under consideration consisting of more than 17,450 books besides modest video collection. ISTM also subscribed to viii. Conversion of existing residential Type- I DELNET online services and provided access to quarters as Women Hostel for the participants faculty and staff members to update themselves. and dedicated accommodation for Faculty- The work is under consideration. The Institute has built up a rich reservoir of continuously updated training material for distribution to its course participants 8.40 Blood Donation During the year 2018-19, 02 blood donation 8.39 Infrastructural Development camps were organized and 70 units of blood were collected. Four blood donation camps The following infrastructural facilities have been were organized during the year 2017-18 at ISTM, undertaken at ISTM during 2018-19: - in which 126 trainees and members of faculty i. Replacement of electrical panels in the Library donated blood. Building during the year 2018-19-The work is in progress 8.41 Redressal of Grievances ii. Installation of Security System (CCTV at all the Three grievances received during 2018-19 have entry/exit gates, Reception, Corridors in the been disposed-off in time. Hostel Block, Library Building, Administrative Block, Cafeteria, Dining Hall etc of ISTM-The 8.42 Public Service work is in progress The trainees (present and past) and also some of iii. Up gradation of ICT Laboratories with latest the faculty members visit at regular intervals to systems including replacement of furniture/ Rain-Baseras and Dharmashalas of major hospitals minor civil works- The work is in progress of Delhi and arrange for medicines, radiological and iv. Provision of Lift (to facilitate differently abled pathological tests to the poor patients as prescribed persons barrier free access in Administrative by doctors. In winters, they also distribute woolen Block)- The work is in progress blankets/ clothes in the odd hours of the day to v. Repair, Rehabilitation and sprucing up of the really needy people. Through these initiatives it library building in ISTM Campus- Work is expected that these officials/officers will be able completed. to develop a positive attitude which is expected to be reflected in their people-friendly, responsive vi. Bio-gas plant in Hostel block with associated and sensible approach at work. facilities for use in hostel kitchen-The work is under consideration
96 ANNUAL REPORT 2018-19 9 CHAPTER Administrative Vigilance Division
9.0 Administrative Vigilance Division is Computerized Vigilance Information System responsible for examination of disciplinary cases is in operation with a central data base which in respect of Indian Administrative Service officers can be accessed by the requisitioning Divisions working under the Central Government. The concerned of this Department; Division also processes cases referred by the State •• Handling of Privilege Notices and Complaints Governments and Ministries / Departments under from Members of Parliament against IAS Government of India on the following issues: Officers received from the Lok Sabha / Rajya •• Proposals from State Governments seeking to Sabha Secretariat. impose major penalty of dismissal / removal / compulsory retirement on members of IAS; Disciplinary Proceedings
•• Proposals from State Governments seeking 9.1 Final order in disciplinary proceedings was permission under the AIS (DCRB) Rules to issued in 01 case during 2018-2019. initiate action against retired members of IAS;
•• Proposals from State Governments for imposing Sanction for Prosecution penalty of cut in pension against IAS officers; 9.2 Orders of sanction for prosecution against IAS Officers under Prevention of Corruption Act, •• Proposals to initiate disciplinary proceedings / 1988 was granted in 01 proposal in r/o 04 IAS suspension of IAS officers working under the Government of India; officers and sanction was denied in 01 case in r/o 01 IAS officer during 2018-2019. •• Appeal against suspension submitted by IAS officers serving in the States; Monitoring of Proposals of Sanction •• Requests for sanction for prosecution under for Prosecution under provisions of the Prevention of Corruption Act, 1988 against Prevention of Corruption Act, 1988. the above categories of officers; 9.3 In terms of para 2(ix) of DoP&T O.M. •• Advice / clarification to the State Governments No.399/33/2006-AVD-III dated 06.11.2006, the / Departments on the procedural aspects of delayed cases of sanction for prosecution were disciplinary proceedings; reviewed by the Committee chaired by the Secretary (Personnel) on 03.05.2018, 02.08.2018, •• Vigilance status of IAS officers at the time of 17.12.2018 and 28.02.2019 during 2018-19. their empanelment / training / posting on deputation etc. To facilitate this function, a
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Complaints against IAS officers apex integrity institution mandated to fight corruption and to ensure integrity in administration. 9.4 During 2018-2019, 625 complaints were It is a statutory multi member body vested with received and processed and 596 complaints were the superintendence of vigilance administration in finally disposed of. the Central Government and its organisations. The Commission also endeavours to create awareness Privilege Notices and Complaints from amongst civil society and the public at large Members of Parliament against IAS officers towards achieving transparency, accountability and corruption free governance with its outreach 9.5 During 2018-2019, 12 Privilege notices measures. were received from the Lok Sabha / Rajya Sabha Secretariat and processed and 02 notices were Statutory Provisions finally disposed of. 9.9 The Central Vigilance Commission (CVC) 9.6 During 2018-2019, 06 complaints were was set up by the Government of India through received from Hon’ble Members of Parliament and a Resolution vide No. 54/7/64 dated 11.02.1964 processed and 02 complaints were finally disposed and was accorded statutory status by the Central of. Vigilance Commission Act, 2003 (No. 45 of 2003), 9.7 Administrative Vigilance Division is also notified in the Gazette of India Extraordinary on responsible for examination of disciplinary cases 12.09.2003. received from the Ministries / Departments 9.10 The Commission is empowered to inquire in respect of Group ‘A’ officers of the Central or cause inquiries to be conducted into offences Secretariat Service (CSS) and Central Secretariat alleged to have been committed under the PC Act Stenographers Service (CSSS) for initiation of 1988 by specified categories of public servants and disciplinary proceedings under Rule 14 (Major in terms of clause (b) of sub Section (2) of Section penalty), Rule 16 (Minor penalty), Rule 19 of 8 of the Central Vigilance Commission Act, 2003 CCS (CCA) Rules, 1965 and under Rule 9 of CCS and subsequent notification issued vide 18th March (Pension) Rules. 2004 and 12th September 2007.
During 2018-19, final orders in 09 disciplinary cases The specified categories of officers are the following: against the Group ‘A’ officers of CSS were issued and two Group ‘A’ officers of CSS were placed under •• Members of All India Services serving in suspension/ deemed suspension. Prosecution connection with the affairs of the Union and sanction in respect of 01 Group ‘A’ officer was Group ‘A’ officers of the Central Government; issued during this period. •• Chief Executives and Executives on the Board and other officers of the level of E-8 and above in Central Vigilance Commission Schedule ‘A’ and ‘B’ Public Sector Undertakings Introduction of the Central Government; 9.8 The Central Vigilance Commission is the
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•• Chief Executives and Executives on the Board complainants making motivated or vexatious and other officers of the level of E-7 and above in complaints. Schedule ‘C’ and ‘D’ Public Sector Undertakings of the Central Government; 9.14 The Commission conducts its activities concerning inquiry or causing inquiry through •• Officers of the rank of Scale V and above in the the Chief Vigilance Officers (CVOs), who are the Public Sector Banks; extended arms of the Commission. •• Officers in Grade ‘D’ and above in Reserve Bank 9.15 As per Section 14 of the CVC Act, 2003, of India, NABARD and SIDBI; the Commission submits an Annual Report of its •• Managers and above in respect of General activities to the President within six months of the Insurance Companies; close of the year under report. The report also contains a separate part on the functioning of the •• Senior Divisional Managers and above in Life Delhi Special Police Establishment (DPSE) in so far Insurance Corporation of India; and as it relates to sub-section (1) of section 4 of the •• Officers drawing grade pay of Rs 8700/- per DSPE Act, 1946 (25 of 1946). month (pre-revised) and above on Central Government DA pattern, as may be revised Multi Pronged Strategy of the Commission from time to time, in societies and local to combat Corruption authorities owned or controlled by the Central Punitive, Preventive and Participative Vigilance Government. 9.16 As a part of its multi-pronged strategy 9.11 The Commission exercises superintendence the Commission has been stressing on not just over the vigilance administration of the Ministries/ punitive but preventive and participative vigilance Departments/Organisations of the Central measures to combat corruption. Government.
9.12 The Commission is mandated to exercise Punitive Vigilance superintendence over the functioning of CBI and 9.17 As far as punitive vigilance is concerned, the monitoring cases taken up by CBI for investigation Commission feels that time-bound and effective under PC Act. punitive action resulting in award of exemplary 9.13 The Central Vigilance Commission has and adequate punishment deters others from been designated as the agency to receive and committing such misconduct. It tenders advice act on complaints or disclosure on any allegation on issues referred to it by various organisations, of corruption or misuse of office from whistle reviews the progress of work periodically through blowers under the “Public Interest Disclosure and the mechanism of annual sectoral reviews and Protection of Informers’ Resolution” (PIDPI), 2014, other meetings, guides the Chief Executives and the which is popularly known as “Whistle Blowers” CVOs of various organizations on issues pertaining Resolution. The Commission is also empowered to vigilance, seeks organizational responses and as the designated agency to take action against suggests systems improvement in areas attracting
ANNUAL REPORT 2018-19 99 Administrative Vigilance Division complaints, conducts direct inquiries on certain include simplification and standardization of rules, sensitive complaints and also summons officials leveraging technology, rethinking the structure of for hearings on specific issues. All this is done as core processes in order to better fulfil the objectives part of comprehensive effort for better vigilance of the organization and enhance transparency and administration. accountability, regular and effective inspections, periodical rotation or transfer of staff, training The advisory role of the Commission extends and awareness of employees and public etc. The to references received from Departments/ Commission believes that preventive vigilance Organisations of the Central Government in measures will lead to better management and individual cases of officers covered under its governance resulting in improved deliverance of jurisdiction and consists of a two stage mechanism services and operational results. The thrust of the i.e. on investigation /inquiry reports before initiating Commission on preventive vigilance has led to disciplinary action termed as first stage advice organisations revisiting their processes and has and on completion of disciplinary proceedings as also led to many new initiatives and innovations. to the nature of penalty or otherwise termed as A booklet titled ‘Preventive Vigilance Initiatives second stage advice. and Outreach Activities’ has been issued by the Commission to share initiatives of 42 best practices Preventive Vigilance and Outreach Activities of 20 organization on 9.18 The Commission has been laying stress preventive vigilance, for wider dissemination on the importance of preventive vigilance in during the Vigilance Awareness Week, 2018. curbing corruption. Preventive vigilance is broadly Compilation of ‘100 Top Bank Frauds’ analysed by a package of measures to improve systems and the Commission to identify the loop holes and procedures to reduce discretion and public suggestion for systemic improvements has been interface and thereby eliminate corruption. The published by the Central Vigilance Commission Commission believes in the dictum - Prevention is which is also available on CVC’s website www.cvc. always better than cure and therefore, it has been nic.in. strongly focussing on identifying the loopholes in the system to pre-empt the occurrence of Integrity Pact corruption. Although potential areas of corruption 9.19 The concept of Integrity Pact envisages are specific to organisations/sectors, there are some an agreement between the prospective vendors broad areas common to all organisations, such as /bidders and the buyers committing the persons procurement, sale of goods and services, allocation / officials of both the parties, not to exercise any of scarce natural resources, human resource corrupt influence on any aspect of the contract. As management (recruitment, promotion, transfer part of this scheme, organisations are directed to and postings), delivery of services to the common appoint a panel of Independent External Monitors citizen, implementation of rules and regulations in order to ensure proper implementation of the which remain more susceptible to corruption. Integrity Pact. The generic measures to combat corrupt practices
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Integrity Index corruption and the need for its eradication. This outreach activity across the country is conducted 9.20 The Commission is developing an Integrity every year. During the week, all the Ministries/ Index based on bench marking of internal processes Departments, PSUs, Banks, etc. are engaged and controls within an organization as well as extensively, especially reaching out to schools and management of relationships and expectations colleges, NGOs, etc. under an action plan prepared of external stake holders. by the Commission to spread awareness amongst 9.21 The Integrity Index will bring out annual the common citizens. The activities inter alia scores/rankings of Public Sector Undertakings/ include organising workshops, seminars, debate, Public Sector Banks and Financial Institutions/ competition, slogan / essay writing, cartoon, Departments/Ministries of Government of India painting contests, etc. at urban and sub-urban by linking the essential drivers of vigilance with level such as school, colleges, institutes, etc. The long term efficiency, profitability and sustainability Commission also encourages the organisations of public organizations and create an internal and to conduct similar outreach activities throughout external ecosystem that promotes working with the year to keep the anti-corruption momentum Integrity in public organizations. alive and the officers of the Commission actively participate in such activities. The theme of the 9.22 Central Vigilance Commission has adopted Vigilance Awareness Week, 2018 was “Eradicate a research-based approach for creating an integrity Corruption- Build a New India” (^^Hkz"Vkpkj feVkvks&u;k index that various organizations can use to measure Hkkjr cukvks**). themselves and which will evolve with changing needs and with this view IIM-Ahmedabad has been 9.24 The Vigilance Awareness Week commenced engaged to develop the Integrity Index. Being a with the taking of the Integrity Pledge by Shri K.V. new initiative, initially 25 organizations have been Chowdary, Central Vigilance Commissioner, Dr T.M. selected for development of the Integrity Index. Bhasin, Vigilance Commissioner and Shri Sharad Subsequently, it is proposed to extend the Integrity Kumar, Vigilance Commissioner along with all Index concept to all other CPSUs and organizations employees of the Commission. Hon’ble President of Government of India. of India presided over the function at Vigyan Bhavan, New Delhi on 31st October 2018 on the occasion of Vigilance Awareness Week 2018. Participative Vigilance 9.23 Participative vigilance seeks engagement 9.25 Activities conducted within organizations with the citizens to root out corruption from the included distribution of pamphlets/handouts country. The most notable participative vigilance on preventive vigilance activities, whistle blower measure of the Commission is the observation mechanism and other anti-corruption measures, of the Vigilance Awareness Week every year with and conduct of workshops and sensitization a specific theme to create awareness amongst programmes for employees and other stake citizens, stakeholders, private sector, especially holders on policies/procedures of the organization among youth and students about the menace of and preventive vigilance measures. Other activities
ANNUAL REPORT 2018-19 101 Administrative Vigilance Division included publication of journals/newsletters on reach out to students in schools and colleges. In vigilance issues, systemic improvements and good this regard, various activities such as lectures, panel practices adopted for wider dissemination and discussions, debates, quiz, essay writing, slogans/ awareness, conduct of various competitions such elocution/cartoon/poster competitions on moral as debates, quiz etc. for the employees and their values, ethics, good governance practices etc. were families on issues relating to anti-corruption and organized across the country. the use of organizational websites for dissemination 9.29 A new feature introduced in 2017 was the of employees/customer oriented information. establishment of ‘Integrity Clubs’ in schools and 9.26 Seminars, panel discussions and other colleges, as children are the future assets of the outreach events were organised involving the country and it is important to cultivate moral private sector, professional associations, trade values in them. unions and associations for wide participation of all sections of civil society. Outreach activities for Vigilance Excellence Awards public/citizens included the display of hoardings, 9.30 To give recognition to the reforms and banners, posters and distribution of handouts good work done by organizations in the field of etc. at prominent locations/places in offices/field punitive, preventive and participative vigilance, the units and also at places with public interface Vigilance Excellence Awards have been instituted and conduct of grievance redressal camps for from the year 2017 onwards. This year the Hon’ble citizens/customers by organisations having President of India gave the Vigilance Excellence customer oriented services/activities. “Awareness Awards at the function organized on 31st October Gram Sabhas” were organized on a large scale for 2018 on Vigilance Awareness Week for good dissemination of awareness in Gram Panchayats work done by both vigilance functionaries and (in rural and semi-urban areas) to sensitise citizens management in the field of punitive, preventive on the ill-effects of corruption. Public at large were and participative vigilance. encouraged to take the online ‘’Integrity Pledge” developed by the Commission. Training and Capacity Building 9.27 Marathons, walkathons, bicycle rallies, human chains, street theatre, etc., were also 9.31 Another part of the intervention strategy organised in various cities and towns across the emphasises capacity building for officials working country. Many organizations extensively used bulk in this area. For newly appointed CVOs, Induction sms/E-mail, Whatsapp, electronic, print and social Training is being imparted to provide suitable media for spreading awareness. exposure to statutory rules and regulations and also to empower them to discharge their 9.28 Laying stress for creation of awareness on functions efficiently. Besides induction trainings, the ill-effects of corruption amongst school and short-term thematic training and refresher college students, special efforts were made by courses are organised, both nationally and each field unit/branch of public sector enterprises, internationally to build professional competencies nationalized banks and other organisations to and inculcate personal attributes by exposing the
102 ANNUAL REPORT 2018-19 Chapter - 9 officers to courses on leadership development, Committee constituted the Search Committee to stress management, ethics and values in public operationalise the institution of Lokpal vide order governance. issued on 27.09.2018. The Selection Committee held its seventh meeting on 15.03.2019 and after Lokpal & Lokayuktas Act, 2013 (No. 1 of consideration of panels submitted by the Search 2014) & Rules thereunder Committee, the Selection Committee made its recommendation for appointment of Chairperson 9.32 The Act came into force with effect from and Member of Lokpal. On 19th March, 2019, the 16th January, 2014. The Lokpal and Lokayuktas Act, Hon’ble President of India has appointed the 2013 requires some amendments, inter-alia, so as Chairperson and Members of the Lokpal on the to provide for situations where the composition of recommendation of the Selection Committee and the Selection Committee is deficient/ incomplete they have assumed the charge of their respective due to absence of Leader of Opposition in the offices. Lok Sabha, etc. Accordingly, Lokpal & Lokayuktas and other related law (amendment) Bill 2014 Meanwhile, the Government moved the Lokpal was introduced in Lok Sabha on 18.12.2014. The and Lokayuktas (Amendment) Bill, 2016 seeking same was referred to the Department-related amendment inter-alia to section 44 of the Act. Parliamentary Standing Committee on Personnel, The said Bill was passed by both the houses of Public Grievances, Law & Justice for examination Parliament and after the assent of the President on & report. The Committee has submitted its 29.07.2016 has become an Act tilted “the Lokpal report in the Parliament on 07.12.2015. The and Lokayuktas (Amendment) Act, 2016”. This recommendations made in the said report are Amendment Act shall be deemed to have come presently under consideration of the Government into force on 16-01-2014. and Inter Ministerial Committee is seized of the matter. Six meetings of Inter Ministerial Committee Rules made under the Act (IMC) have been held so far. Further, in view of the Apex Court’s decision in the matter of Common 9.33 The Central Government, in exercise of Cause- a registered society, wherein it was observed powers conferred by sub-section (1) read with that the law as it stands today is an eminently clause (b) of sub-section (2) of section 59 of the th workable piece of legislation, Selection Committee Lokpal and Lokayuktas Act, 2013, notified on 17 was reconstituted as per the existing law. Upon January, 2014 the Search Committee (Constitution, the recommendations of the Selection committee, Terms and Conditions of appointment of members Hon’ble President nominated Shri Mukul Rohatgi, and the manner of selection of Panel of Names former Attorney General of India as “Eminent for appointment of Chairperson and Members of Jurist” as Member of the Selection Committee. Lokpal) Rules, 2014. A writ petition was filed by Seven meetings of the Selection Committee Common Cause, a Registered Society, before the under section 4(1) of the Lokpal and Lokayuktas Supreme Court wherein, inter alia, challenge was Act, 2013 held under the chairmanship of Hon’ble made to the validity of the said Search Committee Prime Minister in this regard. The Selection Rules. During the course of hearing of the case by
ANNUAL REPORT 2018-19 103 Administrative Vigilance Division the Supreme Court on 5th May, 2014, the Court was Bill, 2013, for amending the Prevention of informed that the Government will re-examine the Corruption Act, 1988, was introduced in the Rajya issue and make formal amendments in the Rules Sabha on 19.08.2013 in order to fill certain gaps and only thereafter proceed further in the matter. in description and coverage of the offence of Accordingly, Government examined the matter and bribery so as to bring it in line with the current necessary amendments in the Search Committee international practice and also to meet more Rules were notified in the official Gazette on 27th effectively, the country’s obligations under United August, 2014. Nations Convention Against Corruption (UNCAC). The Bill traversed through the Department 9.34 In terms of original section 44 of the Lokpal related Parliamentary Standing Committee on and Lokayuktas Act, 2013, the Central Government, Personnel, Public Grievances, Law and Justice in exercise of powers conferred by sub-section(1) and the Select Committee of the Rajya Sabha read with clause (k) of sub-section (2) of section to be considered and reported upon. The Law 59 of the Lokpal and Lokayuktas Act, 2013, notified Commission of India also considered the draft Bill the Public Servants (Furnishing of Information and to make its recommendations in its 254th Report. Annual Return of Assets And Liabilities and the Giving due regard to the recommendations of Limits for Exemption of Assets in Filing Returns) the august bodies, the Bill as reported upon by Rules, 2014 as amended from time to time. the Select Committee of the Rajya Sabha, with However, with the passing of the Lokpal and official amendments thereto was considered and Lokayuktas (Amendment) Act, 2016, these rules and passed by the Rajya Sabha during its 246th Session all the amendments made thereto have become and Lok Sabha in its 15th Session of the 16th Lok redundant. In this regard, a fresh set of rules to Sabha and received the Presidential assent by prescribe forms and manner for declaration of Asset the President to culminate into the Prevention of and Liabilities as per the amended provisions of Corruption(Amendment) Act, 2018 which has since section 44 of the Lokpal and Lokayuktas Act were been notified and brought into force with effect drafted and were placed before the Department from 26th July, 2018. related Parliamentary Standing Committee on Personnel, Public Grievances, Law and Justice for consideration and report on 5th May, 2017 in order SALIENT ASPECTS to fulfill the assurance given by MoS(PP) in Rajya 9.36 The amendments are aimed at harmonising Sabha on 28.07.2016. The said Committee has the existing provisions by use of uniform submitted its 97th report on 19th July, 2018, which is phraseology to facilitate clear and unambiguous presently under examination. The fresh set of asset interpretation and making the law more stringent rules are thus pending consideration & finalisation to strike at big ticket corruption while at the same before the same are notified. time also ensuring that adequate protection is provided to honest public servants for discharge The Prevention of Corruption of their duties without fear of any frivolous (Amendment) Act, 2018: or vexatious investigation/ prosecution. The incorporation of provision to criminalize active 9.35 The Prevention of Corruption (Amendment)
104 ANNUAL REPORT 2018-19 Chapter - 9 bribery is also one of the salient aspects of the new with it from giving bribes to public servants law. This is in consonance with the commitment - section 9 of the country to provisions of UNCAC. Paragraph vi. Creating criminal liability for senior (a) of article 15 of the Convention mandates for management of commercial organizations having in place a legislation to cover such offences. when such acts are committed with their Other salient features of the Amendment Act are consent or connivance, while the commercial as under:- organization shall itself be guilty of an offence and shall be punishable with fine. i. Consolidating all offences relating to receiving of bribe by a public servant under a single vii. Guidelines with regard to adequate umbrella section – section 7 procedures would be prescribed by the Government in consultation with ii. Using common terminology of “undue stakeholders - section 10 advantage” to eliminate divergence of interpretation and use of diverse phraseology viii. The habitual offenders, be it bribe givers or reflected by words like “valuable thing”, bribe receivers shall be subject to higher “gratification” or “pecuniary advantage” in levels of punishment with a minimum the existing Act so as to cover benefits other imprisonment of 5 years which may extend to than pecuniary advantage viz. sexual favours 10 years and also imposition of fine – section as bribe for improper performance of duty 14 – section 2(d) ix. To achieve the ends of justice, it has been iii. Criminalization of acts of bribery of an provided for endeavouring to complete the intermediary/ middleman for which minimum trial within a total period of 4 years for speedy punishment is 3 years which may extend to a trial - section 4 maximum of 7 years - section 7A x. In order that unscrupulous public servant do iv. While the act of bribe giving is penalized, not benefit from corrupt acts it is provided safeguard is provided in case of prior to simplify attachment procedure of tainted intimation by bribe giver to investigating property as per PMLA, 2002 which will make authority or in the case of coercive bribery it difficult to conceal or dispose of such when intimation regarding giving of such properties - section 18A under new Chapter IV undue advantage or bribe is provided within A. 7 days of such incident. xi. The glaring gap existing in the present v. Criminalization of the act of bribe-giving provisions, which is in conflict with the by any person or commercial organization tenets of criminal jurisprudence i.e. absence to a public servant. However, it would be a of mens rea in provision of s. 13(1)(d)(iii) has defence for commercial organizations against also been attempted to be corrected so that such liability if adequate safeguards are put in any unintentional action of a public servant is place by them to prevent persons associated not viewed as a criminal act if there has been no improper performance
ANNUAL REPORT 2018-19 105 Administrative Vigilance Division
th Whistle Blowers Protection (Amendment) on 11 May, 2015 which has been passed by the th Bill, 2015:- Lok Sabha on 13 May, 2015 and transmitted to the Rajya Sabha. Parliament and is presently pending 9.37 In order to establish a mechanism to receive in the Rajya Sabha with discussion thereon yet to complaints relating to disclosure on any allegation be concluded. of corruption or wilful misuse of power or wilful misuse of discretion against any public servant and to inquire or cause an inquiry into such Prevention of Bribery of Foreign disclosure and to provide adequate safeguards Public Officials and Officials of Public against victimization of the person making such International Organisations Bill, 2011 complaint and for matters connected therewith 9.38 In order to meet India’s obligations under and incidental thereto, the Government has Article 16 of the UNCAC, necessary legislation to notified the Whistle Blowers Protection Act, 2014 criminalise foreign bribery is being considered. th (No. 17 of 2014) on 9 May, 2014. The Act requires A proposal for introduction of a fresh Bill in some amendments aimed at safeguarding against Parliament for this purpose is under consideration disclosures affecting sovereignty and integrity of of the Government and a High Level Ministerial India, Security of the State, etc., before it is brought Team is presently seized of the matter to consider into force. To make these amendments to the Act, the broad contours of the proposed legislation. the Government introduced the Whistle Blowers Protection (Amendment) Bill, 2015 in the Lok Sabha
106 ANNUAL REPORT 2018-19 10 CHAPTER International Cooperation
MANDATE 10.0 The Department of Personnel and Training is the nodal Department for anti corruption. The primary tasks of this Division emanate from the follow up to the ratification of the United Nations Convention Against Corruption (UNCAC) and the other consequential International collaborative efforts, on global platforms. This Division acts in conjunction with specialized agencies like the Central Vigilance Commission, Central Bureau of Investigation, Enforcement Directorate and other line Ministries entrusted with the specific ancillary tasks within their respective administrative domain, viz. corporate governance, extradition matters, prevention of money laundering, mutual legal assistance treaties etc.
10.1 The United Nations Convention Against (International Cooperation) of the Convention in Corruption (UNCAC) is a universally binding 2015. This Department in coordination with various international legal Instrument to fight corruption Ministries/Departments /Organizations like M/o at both domestic and global level and was adopted Home Affairs, M/o Corporate Affairs, M/o External by the United Nations General Assembly in October Affairs, Central Bureau of Investigation, Department 2003. The convention through its prescription aims of Legal Affairs, Enforcement Directorate and to bring in rationalization and uniformity in legal Constitutional bodies like CVC and UPSC provided frameworks and in the approaches in the fight its inputs from time to time to the reviewers against corruption. The prescriptions contain both regarding implementation of chapter-III and IV of mandatory and non mandatory obligations. India UNCAC. On the basis of these inputs, reviewers signed the Convention in December 2005 and have shared the Executive Summary for Chapter- ratified the same in May 2011, after being satisfied III & IV of UNCAC which is under examination. of substantial compliance status of its domestic The second cycle of review of implementation of laws with the tenets of the Convention. chapter-II (Preventive measures) and Chapter-V (Asset Recovery) has been initiated in 2016. India 10.2 The Convention provides for a detailed will be reviewed in the 5th year of the second cycle mechanism for peer review of the status of the review. of implementation of its provisions by the Member States. During the first cycle of review, 10.3 Details of interactions held on various based on the self assessment report, India was global platforms specific to UNCAC related issues reviewed for compliance status of domestic during the period April 2018 to March 2019 are laws with the provisions contained in Chapters indicated below: III (Criminalization and Law Enforcement) and IV
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S. No. Description Period Organized Venue by 1. Ninth Session of Implementation 4-6th June 2018 UNODC Vienna, Austria Review Group Meeting (IRG) 2. Working Group of Asset Recovery 6-7th June 2018 UNODC Vienna, Austria 3 Open Ended Expert Meeting on 8th June 2018 UNODC Vienna, Austria International Cooperation 4. First Resumed Ninth Session of IRG 3-5th September 2018 UNODC Vienna, Austria 5. Open-ended Intergovernmental 5-7th September 2018 UNODC Vienna, Austria Working Group on Prevention 6. Second Resumed Ninth Session of IRG 12-14th November UNODC Vienna, Austria 2018
10.4 India is also a Member of G-20 Anti meeting 2019. The basic objective behind the Corruption Working Group for review of presentation was to place the concern of India implementation of UNCAC provisions. The focus and other developing countries on the issue of of this Group is towards the global financial black money and the need for deliberation in the system, particularly from the point of view anti-corruption group for enhanced international of denial of entry or visa to corrupt officials, cooperation. In the Leaders’ Summit of G-20 held providing measures to protect whistle blowers, on 30th November -1st December 2018 at Buenos promote effective functioning of anti corruption Aires, Argentina, India and other members of bodies and association of private and business G-20 committed to fully implement the G-20 Anti sector in combating corruption. India has been Corruption Action Plan 2019-21. They decided participating in Anti Corruption Working Group to explore the links between corruption and (ACWG) meetings. Three G-20 ACWG meetings are other economic crimes and ways to tackle them, held every year. In year 2018, Argentina was the including through cooperation on the return G-20 Chair, while in 2019, Japan is the chair. of persons sought for such offences and stolen assets, consistent with international obligations 10.5 India made a presentation on the topic and domestic legal systems. India’s participation of Fugitive Economic Offenders with circulation in this forum from April 2018 to March 2019 is as of a concept paper on the said subject in the 2nd follows: G-20 ACWG meeting 2018 and 1st G-20 ACWG
S. No. Description Period Venue 1. 2nd G-20 ACWG of 2018 27-28th June 2018, Paris(France) 2. 3rd G-20 ACWG of 2018 9-10th October 2018 Paris (France) 3. 1st G-20 ACWG of 2019 22nd -23rd January 2019 Tokyo(Japan)
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10.6 The Organization for Economic South Africa’s chairmanship of BRICS in 2018, the Cooperation and Development Convention 1st BRICS ACWG meeting was held on 26/02/2018 (OECD) on Combating Bribery of Foreign Officials in Buenos Aires, Argentina while 2nd BRICS ACWG in International Business Transactions (OECD Anti was held on 26th June 2018. In the Leaders’ Summit Bribery Convention) is a multilateral international of BRICS 2018, through Johannesburg declaration, convention which contains prescriptions for all the BRICS leaders committed to strengthen criminalizing the supply side of the bribery of international cooperation within the context Foreign Public Officials in International Business of the BRICS Working Group on Anticorruption Transactions. This Convention entered into force Cooperation in anti-corruption law enforcement, from 15th Feb 1999. India is not a signatory to extradition of fugitives, economic and corruption the said Convention but has been a regular offenders and repatriation in matters relating to participant on this forum and its Working Groups assets recovery and other related criminal and non- as an Observer, so as to avoid multiplicity of similar criminal matters involving corruption and call on activities as are covered under the UNCAC umbrella. the International community to deny safe haven India is a founding member of Asian Development to corrupt persons and proceeds of corruption. The Bank (ADB)-OECD Anti Corruption Initiative and 3rd BRICS ACWG (Under Brazilian Presidency 2019) hosted the 16th Steering Group Meeting and meeting was held on 21st January 2019 in Tokyo, 7th Regional Conference of the Initiative in New Japan respectively. India actively participated in Delhi in September, 2011. The sole objective of the meetings. such participation is to enhance capacity building 10.8 Apart from the direct interactions by the and to stay in tune with the developments on the Department of Personnel and Training there are international level with respect to Foreign Public other specialized areas for which the line Ministries Officials. are representing the Government of India in respect 10.7 BRICS Anti Corruption Working Group holds of specialized areas and the role of this Department its meeting on the margins of G-20 ACWG meetings in such cases is specific to providing overarching at least twice every year to discuss strategies for support and inputs and such association on global presenting a united front for anti-corruption in G-20 platforms include participation in FATF, SAARC, Anti corruption working group meetings. Under Stolen Asset Recovery (StAR) initiative, etc.
ANNUAL REPORT 2018-19 109 11 CHAPTER Central Bureau of Investigation
CBI – AN OVERVIEW with the consent of the State Government. The Headquarters of SPE was shifted to Delhi and 11.0 In the early stages of the World War- the organisation was put under the charge of II, the Government of India realised that the Director, Intelligence Bureau. In 1948, a post of vast increase in expenditure for war efforts had Inspector-General of Police, SPE was created provided opportunities to unscrupulous and and the organisation was placed under his antisocial persons, both officials and non-officials, charge. for indulging in bribery and corruption. This led to the setting up of the Special Police Establishment 11.3 In 1953, an Enforcement Wing was added (SPE) under a DIG in the then Department of to the SPE to deal with offences under the War, through an executive order in 1941, with Import and Export Control Act. By 1963, SPE a mandate to investigate cases of bribery and was authorised to investigate offences under corruption in transactions with which the War and 91 different sections of Indian Penal Code and Supply Department was concerned. At the end of 16 other Central Acts, besides offences under 1942, the activities of the SPE were extended to the Prevention of Corruption Act, 1947. include cases of corruption in Railways also. 11.4 A growing need was felt for a Central Police 11.1 In 1943, an Ordinance was issued by Agency at the disposal of the Central Government, the Government, constituting a Special Police which could investigate not only cases of bribery Force vested with powers for investigation of and corruption, but also violation of Central fiscal certain offences committed by officials of Central laws, major frauds relating to Government of Government which was replaced by the Delhi India Departments, Public Joint Stock Companies, Special Police Establishment Ordinance of 1946. Passport frauds, crimes on the High Seas, crimes Subsequently, the same year, Delhi Special Police on the Airlines and serious crimes committed Establishment Act, 1946 (DSPE Act) was enacted. by organised gangs and professional criminals. Therefore, the Government of India set up Central 11.2 After promulgation of the DSPE Act, Bureau of Investigation by a Resolution dated 1st the superintendence of SPE was transferred April, 1963. to the Home Department and its functions were enlarged to cover all departments of the 11.5 Back then, CBI had the following Government of India. The jurisdiction of SPE divisions: was extended to all the Union Territories and (i) Investigation & Anti-Corruption Division the Act provided for its extension to the States (Delhi Special Police Establishment).
110 ANNUAL REPORT 2018-19 Chapter - 11
(ii) Technical Division. with which the Central Government is particularly concerned. (iii) Crime Records and Statistics Division.
(iv) Research Division. •• Serious cases of cheating or fraud relating to the Railways, or Posts & Telegraphs Department, (v) Legal and General Division. particularly those involving professional (vi) Administration Division. criminals operating in several States.
11.6 The Investigation & Anti-Corruption Division •• Crime on the High Seas. (Delhi Special Police Establishment) was entrusted •• Crime on the Airlines. with the following mandate in the Resolution although it continued to derive its jurisdiction and •• Important and serious cases in Union Territories, powers from DSPE Act, 1946: particularly those by professional criminals.
•• Cases in which public servants under the control •• Serious cases of fraud, cheating and of the Central Government are involved either embezzlement relating to Public Joint Stock by themselves or along with State Government Companies. servants and/or other persons. •• Other cases of a serious nature, when committed •• Cases in which the interests of the Central by organised gangs or professional criminals, Government or of any public sector project or or cases having ramifications in several States, undertaking, or any statutory corporation or including Union Territories, serious cases of body set up and financed by the Government spurious drugs, important cases of kidnapping of India are involved. of children by professional interstate gangs, etc. These cases will be taken up only at •• Cases relating to breaches of Central Laws with the request of or with the concurrence of the enforcement of which the Government of the State Governments/Union Territories India is particularly concerned, e.g.: Administrations concerned. (a) Breaches of Import and Export Control •• Prosecution of cases investigated by this Orders. Division. (b) Serious breaches of Foreign Exchange 11.7 CBI was further strengthene`d by the Regulation Act. addition of an Economic Offences Wing by a (c) Passport frauds. Government of India Resolution dated February 2, (d) Cases under the Official Secrets Act 1964. At this time, CBI had two Investigation Wings; pertaining to the affairs of the Central one called the General Offences Wing, which dealt Government. with cases of bribery and corruption involving employees of Central Government/PSUs and the (e) Cases of certain specified categories other Economic Offences Wing, which dealt with under the Defence of India Act or Rules cases of violation of fiscal laws.
ANNUAL REPORT 2018-19 111 Central Bureau of Investigation
11.8 In September 1964, a Food Offences Wing Gandhi, Special Investigation Cell-IV was created in was formed which was later on merged with the 1992 to investigate cases relating to the demolition Economic Offences Wing in 1968. of Babri Masjid in Ayodhya and Special Task Force was created in 1993 to take up investigation 11.9 Over a period of time, some of the work relating to bomb blast in Bombay. originally allotted to the CBI was transferred to other organisations like the work relating to Crime 11.12 Due to increased workload relating to Records and Statistics Division was transferred to Securities Scam cases and rise in economic National Crime Records Bureau (NCRB) and that offences with the liberalisation of Indian economy, a relating to Research Division was transferred to separate Economic Offences Wing was established Bureau of Police Research &Development (BPR&D). in 1994. Accordingly, three Investigation Divisions were created in CBI: 11.10 With the passage of time, requests were made by various quarters for CBI to take up (a) Anti-Corruption Division – To deal with investigation even in conventional crimes like cases of corruption and fraud committed by assassinations, kidnappings, hijackings, crimes public servants of all Central Government committed by extremists, violation of Official Departments, Central Public Sector Secrets Act, large scale Banks and Insurance Frauds, Undertakings and Central Financial etc. and others complicated cases like Bhagalpur Institutions. Blinding, Bhopal Gas Tragedy, etc. Since early (d) Economic Crimes Division–To deal with 1980’s, Constitutional Courts also reposed faith in bank frauds, financial frauds, Import Export CBI and started referring cases to it for enquiry/ & Foreign Exchange Violations, large-scale investigation on the basis of petitions filed by smuggling of narcotics, antiques, cultural the aggrieved persons in cases of murders, dowry property and smuggling of other contraband deaths, rape, etc. In view of these developments, items, etc. it was decided in 1987 to have two Investigation Divisions in CBI, namely, Anti-Corruption Division (c) Special Crimes Division– To deal with and Special Crimes Division, the latter dealing with cases of terrorism, bomb blasts, sensational cases of conventional crimes as well as economic homicides, kidnapping for ransom and crimes offences. Banking Frauds and Securities Cell was committed by the mafia/underworld. created in 1992 to investigate cases related to 11.13 Pursuant to the direction of Hon’ble Banking Frauds & Securities Scams. Supreme Court in Vineet Narain and Others vs. Union of India, the then Legal Division was 11.11 Even after the establishment of Special reconstituted as the Directorate of Prosecution in Crimes Division, Special Cells were created to take July 2001. The synergy between the prosecution up investigation in important & sensational cases wing and the investigating arm of the agency has of conventional nature, e.g. Special Investigation been over the years the hallmark of CBI. Team (SIT) was constituted in 1991 to investigate case relating to the assassination of Shri Rajiv
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11.14 CBI of today continues to derive its power under existing 92 Central Acts, 34 State Acts and to investigate from DSPE Act, 1946. Section 2 of 275 offences under the Indian Penal Code have the Act vests DSPE with jurisdiction to investigate been notified by the Central Government under offences notified under section 3 of the Act in the Section 3 of the DSPE Act. Union Territories only. However, the jurisdiction 11.17 With the enactment of CVC Act, 2003, of the DSPE Act can be extended by the Central the superintendence of Delhi Special Police Government to other areas, including Railway areas Establishment vests with the Central Government and States under Section 5(1) of the Act, provided a save investigations of offences under the State Government accords consent under Section Prevention of Corruption Act, 1988, in which, the 6 of the Act. The Executive Officers of CBI of superintendence vests with the Central Vigilance the rank of Sub-Inspector and above exercise all Commission. Director, CBI as Inspector-General powers of a Station Officer-in-charge of the Police of Police, Delhi Special Police Establishment, Station for the concerned area for the purpose of is responsible for the administration of the investigation. As per Section 3 of the Act, Special organisation. Director, CBI has been provided Police Establishment is authorised to investigate security of two year tenure in CBI by the CVC Act, only those cases, which are notified by the Central 2003. The CVC Act also provides mechanism for Government from time to time. selection of Director, CBI and other Officers of the 11.15 Over the years, the Central Bureau rank of SP and above in CBI. of Investigation has emerged as a Premier 11.18 The Parliament has passed Lokpal and Investigating Agency of the country, which enjoys Lokayuktas Act, 2013 (Act No. 1 of year 2014) and the trust of the people, Parliament, Judiciary and amended the Delhi Special Police Establishment the Government. The motto of CBI - Industry, Act, 1946 to provide for selection of Director, CBI Impartiality and Integrity has stood it in good on the recommendation of a Committee consisting stead. CBI has been successful in reaizing it’s of the Prime Minister - Chairperson, the Leader mission of upholding the Constitution of India and of Opposition recognized as such in the House of Law of the Land through in-depth investigation the People or where there is no such Leader of and successful prosecution of offences. It has also Opposition, then, the Leader of the single largest provided leadership and direction to Police Forces Opposition party in that House – Member and the and acted as the Nodal Agency for enhancing Chief Justice of India or Judge of the Supreme interstate and international co-operation in law Court nominated by him/her - Member. enforcement. 11.19 Realising the ominous trend of exponential 11.16 In the last 77 years, the organisation has growth of Cyber Crimes early, the Cyber Crime evolved from an Anti-Corruption Agency to a Investigation Cell was setup in CBI in 1999. The Multifaceted, Multi-Disciplinary Central Police– Law Ministry of Home Affairs vide U.O.No.22011/1/2001- Enforcement Agency with capability, credibility PMA dated 09.02.2001 has nominated Cyber and legal mandate to investigate and prosecute Crime Investigation Cell (CCIC) of the CBI as the offences anywhere in India. As on date, offences
ANNUAL REPORT 2018-19 113 Central Bureau of Investigation nodal agency for developing national capabilities also functioning at CBI Academy. This lab is the for fighting cyber crime and to develop training first of its kind in India and is equipped with latest courses for cyber crime investigation for state police Apple workstations and Forensic data recovery officers. CBI is also Indian contact point for Cyber software from Apple devices such as iMAC, MAC Crime Technology Information Network System BookPro, iPhone, iPad, iPod etc. as well as from (CTINS), a network for 14 countries of Asia-Pacific Linux devices. Forensic tools for cloning / imaging, Region being administered by the National Police password recovery, forensic analysis, internet Agency of Japan and Contact Point for G-8 24/7 artefacts recovery etc. are also available. Network for emergency request for preservation 11.23 The CBI has 17 investigative Zones and of data. In 2014, MHA, Government of India has 65 investigative Branches under these Zones, identified CBI Academy as Centre of Excellence in besides three support Divisions/Zones viz. Policy, the field of Cyber Forensics. Administration and TFC. It has been ensured that 11.20 In order to further improve the each State is covered by at least one Branch / Unit organisational efficiency, the organization was of CBI. restructured with effect from 1.1.2009. A new 11.24 Since CBI is investigating complex crimes zone namely “Technical Forensic & Coordination and economic offences which involves evidence Zone” (TFC) headed by IG / DIG was created at CBI that is digital in nature, tools for sophisticated Head Quarters, New Delhi with effect from 14th text mining, data analytics forensic accounting, January, 2010. This zone is not only responsible fraud examination, digital forensic analysis to for Technological up-gradation of CBI including understand the modus operandi and establish the functioning of Technological and Forensic Support money trail, a Centralized Technology Vertical –CBI Units (TAFSU) but also strengthening inter-branch, has been proposed by CBI. DoPT has appraised inter-state and international cooperation and and approved the same on 20.09.2016 at a total coordination. cost of Rs. 99 crores. 11.21 Cyber & Hi-Tech Crime Investigation & 11.25 A Sport Integrity Unit has been established Training (CHCIT) Centre has been set up at CBI in CBI in the year 2014 having all India jurisdiction Academy by Ministry of Information Technology, for investigation/ enquiry of matters concerning Government of India for capacity building in the corruption in sports including sports bodies, areas of investigation of cyber crime, through match fixing, doping, illegal betting and any other training and providing tools and technology. The offences related to sports by individual sportsmen Centre aims to upgrade Cyber/Hi-Tech Crime or/their agents or /and the role of organized crime investigation capabilities of CBI and also to provide syndicates Upon ratification of United Nations world-class training to investigators of CBI, State Convention on Transnational Organised Crime Police and Law Enforcement Agencies of South (UNCTOC) by India, Ministry of Home Affairs, Asia and Asia Pacific Region. Government of India designated the Central Bureau 11.22 An exclusive MAC & Linux Forensic Lab is of Investigation (CBI) to act as a nodal authority to
114 ANNUAL REPORT 2018-19 Chapter - 11 receive and respond to all requests for assistance The Conviction Rate for the year 2018 was 68%. as a single point of contact and to act as a liaison There were as many as 9255 Court Cases pending between the MEA and other State parties or matter in various Courts at the end of year. relating to UNCTOC as well as the supplementary protocols thereto. REGISTRATION 11.29 The 899 cases registered during 2018 HUMAN RESOURCES comprised 765 Regular Cases (RCs) and 134 11.26 CBI derives its strength from its multi Preliminary Enquiries (PEs). Out of these, 156 cases disciplinary character which is ensured by engaging were registered for demand of bribe by public officials from various services, professions and servants for showing official favours and 47 cases stream. were registered for possession of Disproportionate Assets. 11.27 The total sanctioned strength of CBI as on January 1, 2019 was 7274 against which 5963 INVESTIGATION officers were in position with 1311posts lying vacant. The vacancies existed in the ranks of 11.30 During 2018, investigation was completed Special/Additional Director (2), Joint Director (7), in 611 Regular Cases (RCs) and 109 Preliminary Deputy Inspector-General of Police (24), Senior Enquiries (PEs). Superintendent of Police (9), Superintendent of 11.31 The following Pie-Chart gives the mode of Police (44), Additional Superintendent of Police (21), Deputy Superintendent of Police (49), Inspector the disposal of cases [RCs/PEs] from investigation/ (320), Sub-Inspector (58), Assistant Sub- Inspector Enquiry during 2018: (29), Head Constable (49), Constable (197). The posts of 115 Law Officers, 92 Technical Officers, 260 Ministerial Staff and 35 Canteen staff at various levels were also lying vacant. CRIME INVESTIGATION WORK 11.28 During 2018, 899 Regular Cases / Preliminary Enquiries were registered. 37 of these were taken up on the requests of States Governments / Union Territories and 209 on the directions of the Constitutional Courts. 611 Regular 11.32 A total of 1541cases [RCs/ PEs] were under Cases and 109 Preliminary Enquiries were finalised Investigation/ Enquiry at the end of the year. during the year. At the end of year, 1541 cases (RC/PE) were pending Investigation / Enquiry. During the year, 671 Prosecutions were launched TRIAL and judgements were received in 850 Court Cases. 11.33 During the year 2018, 671 Prosecutions
ANNUAL REPORT 2018-19 115 Central Bureau of Investigation were launched and Courts delivered Judgements NCB India functions as an integral part of CBI, with in 850 Court Cases. Out of these, 544 cases resulted Director, CBI being its ex-officio Head. in Conviction, 233 in Acquittal, 23 in Discharge and 50 cases were disposed of for other reasons. The 11.36 The mandate of NCB-India is to secure conviction rate was 68%. greater cooperation and share information amongst law enforcement organizations 11.34 The following Bar Chart shows break-up of throughout the world. Pursuant to its delegated cases decided by the courts during the year 2018 : authority, NCB-India’s primary functions are:
BREAK-UP OF DISPOSAL BY COURTS DURING 2018 •• To facilitate international law enforcement
544 cooperation;
•• To transmit information of criminal justice, 233 humanitarian, or other law enforcement-related
23 50 nature between domestic and foreign law enforcement agencies in INTERPOL member Conviction Acquittal Discharge Otherwise countries, and
9255 trials were pending in various courts as on •• To coordinate and integrate information in December 31, 2018. investigations of an international nature. 11.37 As the National Central Bureau for India, INTERNATIONAL INVESTIGATION AND CBI is authorized unrestricted access to INTERPOL’s COORDINATION secure, encrypted communications network, as well as its entire array of investigative databases. 11.35 India joined INTERPOL in the year 1949. Populated with millions of records contributed After the formation of CBI in the year 1963, vide its by INTERPOL’s 190 member countries, these circular dated 17.10.1966, the Government of India, databases contain vital investigative information conveyed its decision that the Central Bureau of on international fugitives; stolen and lost travel Investigation will henceforth be the representative documents; missing persons; unidentified bodies; of the country for the purposes of correspondence images of child sexual abuse and other matters with the International Criminal Police Organisation of investigative interest. This capability facilitates (ICPO), popularly known as INTERPOL, its call sign law enforcement interaction in real time on for radio and wireless communication. Accordingly, investigative matters, ranging from simple criminal the INTERPOL work was transferred to the Central history checks to the sharing of sensitive criminal Bureau of Investigation, an investigating agency intelligence and investigative leads targeting under the administrative control of Department transnational organized crime groups. of Personnel and Training. All matters relating to the NCB India are, however, dealt with by the 11.38 In addition, NCB, India is exclusively Ministry of Home Affairs, Government of India. The responsible for securing the publication of
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INTERPOL Notices – a system of international 11.41 The details of the activities and the work lookouts or advisories used to assist law done in the domain are mentioned below: enforcement authorities in locating fugitives, identifying suspects and other investigative LETTERS ROGATORY (OUTGOING) purposes on behalf of Indian law enforcement 11.42 During the year 2018, a total of 81 LRs were agencies and for ensuring that such notices sent abroad out of which 24 LRs pertain to CBI published on behalf of other member countries are cases and 57 pertain to State Law Enforcement entered and maintained. NCB, India also supports and Central Law Enforcement agencies. During the the exchange of international humanitarian year 2018, 97 Execution reports have been received assistance requests involving such matters as from Foreign Law Enforcement Agencies. It was death notifications and health & welfare checks confirmed by Indian Law Enforcement Agencies on Indians overseas, as well as foreign nationals including CBI that 24 LRs are fully executed in the in India. year 2018. These 24 LRs include 09 LRs of CBI and 11.39 NCB, India, as part of International Police 15 LRs of State Police and other Law Enforcement Cooperation Unit (IPCU) of CBI, functions around Agencies. During 2018, 02 LRs were also treated as the year on 24×7 basis. It is solely dedicated and partially executed and closed. These LRs relate to equipped to assist the Indian law enforcement other Central Law Enforcement Agencies. Further, agencies and their foreign counterparts in during 2018, 18 LRs were returned/ withdrawn or overcoming the very real cultural, linguistic and disposed off. These include 05 LRs of CBI and 13 LRs legal barriers that hinder the exchange of criminal of State Police Agencies. As on 31.12.2018, a total investigative information and support across of 496 LRs are pending with other countries out national administrations and boundaries including of which 280 pertain to CBI cases and 216 pertain situations where diplomatic relations may not exist. to State Police and other Central Law Enforcement Even for Indian law enforcement agencies, with a Agencies. well-developed international criminal investigative presence, NCB-India’s services are complementary, LETTERS ROGATORY (INCOMING) not competitive or duplicative. 11.43 During the year 2018, as many as 91 11.40 In all instances, NCB India serves to Letters Rogatory (LRs) /Treaty Based Requests coordinate Indian law enforcement actions and were received from various countries requesting responses, ensuring that it is consistent with Indian to provide assistance in investigation of criminal interests and law, as well as INTERPOL policies, matters. Execution Reports in 69 cases were sent procedures, and regulations. This includes strict to MEA/MHA, after receiving the same from Indian adherence to Article 3 of the INTERPOL Constitution, Investigating Agencies, for onward transmission to which expressly forbids the Organization to “… the law enforcement agencies of the requesting undertake any intervention or activities of a countries. Besides these, 05 LRs were otherwise political, military, religious or racial character.” disposed off as closed or withdrawn. As on 31.12.2018, 122 LRs are pending for execution.
ANNUAL REPORT 2018-19 117 Central Bureau of Investigation
INTERPOL Notices:- abroad and Red Notice subject extradited to India during the year 2018 is as under:- 11.44 During 2018 various notices got published by NCB-India- •• Fugitives wanted by India, arrested in India 13 •• Red Notices published by NCB-India 76 •• Fugitives wanted by India, arrested/ •• Blue Notices published by NCB-India 28 located in foreign countries 21 •• Yellow Notices published by NCB-India 04 •• Fugitives wanted by other •• Purple Notices published by NCB-India 03 countries, arrested/located in India 02
•• Fugitives extradited/deported EXTRADITION / DEPORTATION to India from foreign countries 10 11.45 The data pertaining to Red Notices •• Fugitives extradited/deported published, Red Notice subjects arrested in India/ from India to foreign countries 01
Details of fugitives deported/ extradited to India in 2018
Name Nationality Wanted By Date and Date and Place of Country of Deportation/Extradition Arrest Ionut Alexandru Romanian Kerala Police USA Extradited to India on 03.03.2018 Mohammed Farooq Indian CBI STF UAE arrested on 08.03.2018 at IGI @ takla Mumbai Airport i) Mohammed Indian ILO Telangana UAE NCB Abu Dhabi vide IGCS Abdul Mujeeb Khan message intimated that their authorities have decided to ii) Mohammed extradite/deport the a/m persons Abdul Mohsin Khan on 29.01.2018 iii) Asra Mubin Mujawar Indian ILO Telangana UAE NCB Abu Dhabi vide IGCS message intimated that their authorities have decided to extradite/deport the a/m person on 04.02.2018 Vinay Mittal Indian EO-II, EOU-V/ Indonesia Extradited on 20.09.2018 CBI New Delhi
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Name Nationality Wanted By Date and Date and Place of Country of Deportation/Extradition Arrest Palvinder Singh Indian SCB CBI Thailand deported on 11/12.10.2018 Chandigrah Mohammed Yahya Indian BS&FC Bahrain Extradition on 12.10.2018 Bangalore Mr. Michel Christian British ED and CBI/ UAE Extradited from Dubai on James national AC-II/New 04.12.2018 Delhi
Fugitives wanted by other Countries deported/ extradited from India in 2018 S. Year Name Wanted Red Notice Offences Date and Date and Place No. by No Country of of Deportation/ Arrest Extradition 1 2018 Gurung Nepal A-11180/11- Murder 08.12.2017, MEA ordered the Mukhiya 2017 Around 0230 surrender of the am this officesubject to Nepal on received a fax 09th February 2018 from BOI, Jaipur at immigration, Airport, about IGI Airport Nepal. detention of one NCB Kathmandu Gurung Mukhiya, provided details of holding PP no. escort team from 10464757 on Nepal Police which the basis of LOC were forwarded issued by NCB- to the Consultant India on the basis Extradition on the of the Red Notice same day. No. A-11180/11- 2017.
INTERPOL Stolen and Lost Travel Documents (SLTD) Database:- 11.46 NCB, India has uploaded data relating to lost/stolen/revoked Indian passports into the INTERPOL SLTD Database being maintained by IPCU Branch. Till 31.12.2018, data of 17, 09,324 Stolen/Lost/Revoked Indian Passports has been uploaded in the SLTD Database. During the year 2018, about 138 cases of use
ANNUAL REPORT 2018-19 119 Central Bureau of Investigation of revoked/lost/stolen passports were reported by Parliament from New South Wales Parliament foreign NCBs. visited CBI HO on 11th January, 2018.
•• Mr. Ches Parsons, Director General of National INTERPOL Global Communication System Security & Critical Infrastructure of the RCMP [IGCS] messages received during 2018:- (Royal Canadian Mounted Police), visited CBI 11.47 The four Regional Desks (Asia/Middle HO on 17.01.2018. East/USA/Europe) have received as many as 8998 •• Ms. Aum Kinley Yangzom, Chairperson, Anti requests/IGCS message/ letters from January 2018 Corruption Commission, Bhutan along with to December 2018 from various NCBs, PLOs and delegation visited CBI HO as well as BPR&D and Indian Law Enforcement agencies/authorities CVC too in July, 2018. regarding various matters on police to police cooperation basis. The four regional desks of NCB- •• Mr. Paul M. Abbate, Associate Deputy Director India also worked in close coordination with other FBI visited CBI HO on 07.09.2018. NCBs and rendered necessary guidance to them •• Mr. Steve Ethier, Asia Pacific Regional Manager on various issues. of International Operations for the RCMP visited CBI HO on 09.10.2018. 11.48 In addition to the above, CBI is an active partner in The Stolen Asset Recovery Initiative which is a partnership between the World Bank FOREIGN VISITS OF CBI OFFICERS Group and the United Nations Office on Drugs and 11.51 During the year 2018, a total number of Crime (UNODC) that supports international efforts 70 CBI officers attended various International to end safe havens for corrupt funds. StAR works Capacity Building Programmes/training courses, with developing countries and financial centers investigations etc. to prevent the laundering of the proceeds of corruption and to facilitate more systematic and 11.52 Officers from CBI were awarded the timely return of stolen assets. prestigious Chevening Cyber Security Fellowship and also attended the Masters Course in Anti 11.49 StAR works with partners around the world Corruption Studies (MACS), conducted by to develop the most effective tools to tackle and International Anti Corruption Academy (IACA), prevent the theft of assets critical to development. Vienna. StAR works with global organizations, including the Conference of States parties to UNCAC, the TRAINING G8, the G20, and the Financial Action Task Force to influence and liaise with policymakers. 11.53 In the year 2018, CBI Academy and the three RTCs conducted a total of 150 courses and trained 3169 Officers/Officials. 11.50 VISIT OF DELEGATIONS TO CBI HEADQUARTERS •• Mr. Damien Francis Tudehope, Member of
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No. of Courses No. of Participants Total CBI Non-CBI CBI Academy 115 1459 1140 2599 RTC, Kolkata 14 176 - 176 RTC, Mumbai 11 137 - 137 RTC, Chennai 10 257 - 57 Total 150 2029 1140 3169*
*includes 124 participants from Foreign Law Enforcement agencies.
11.54 The CBI Academy also conducted eight Surinam, Cambodia, France, Niger, Nigeria, Cameron, courses in 2018 in which it trained 124 participants Maldives, Kenya, Mauritius, Swaziland, Tanzania, from 16 countries viz. Bangladesh, Palestine, Zambia, Singapore and UAE.
ANNUAL REPORT 2018-19 121 12 CHAPTER Joint Consultative Machinery
12.0 The Scheme for Joint Consultative and 12.2 The scope of the JCM Scheme includes all Compulsory Arbitration for the Central Government matters relating to: Employees was introduced in the year 1966 on the •• conditions of service and work; lines of the Whitely Councils in the U.K. The scheme provides a platform for constructive dialogue & •• welfare of the employees; and discussion between the representatives of the staff •• improvement of efficiency and standards of side and the official side for peaceful resolution of work. all disputes between the Government as employer and the employees. The scheme was introduced 12.2.1 Provided, however, that with the objectives of promoting harmonious (i) In regard to recruitment, promotion and relations and securing the greatest measure of discipline, consultation is limited to matters cooperation between the Central Government as of general principles; and the employer and the employees in matters of common concern and with the object of further (ii) Individual cases are not considered. increasing the efficiency of the public service 12.3 Under the JCM Scheme, there have combined with the well being of those employed. been continuous interactions with staff side 12.1 The JCM Scheme provides for three tier representatives at the National level as well as at machinery: the Departmental level and a number of important issues have been resolved amicably through mutual (i) The National Council as the apex body; discussions. 46 meetings of the National Council (chaired by the Cabinet Secretary); (JCM) have been held under the Chairmanship (ii) Departmental Councils at the level of of Cabinet Secretary since the inception of the individual Ministries / Departments including Scheme in 1966. their attached and subordinate offices (chaired by respective Secretaries); and Anomaly Committee (iii) Regional / Office Councils to deal with mainly 12.4 National Anomaly Committee has been the local problems at the level of each setup under the Chairmanship of Secretary (P) individual office, depending on its structure. to examine the anomalies arising out of the (Chaired by Head of office of respective Implementation of the Seventh Central Pay organizations). Commission’s recommendations. The first meeting of the National Anomaly Committee was held on 17.07.2018.
122 ANNUAL REPORT 2018-19 Chapter - 12
Standing Committee Meeting ARBITRATION 12.5 Meeting of the Standing Committee of the 12.8 An important feature of the JCM Scheme is National Council (JCM) under the Chairmanship of the provision for arbitration in cases where there the Secretary (P) was held on 07.03.2019. is no agreement between the Official Side and the Staff Side on matters relating to:- 7th Central Pay Commission Recommendation •• pay and allowances; 12.6 This Department has issued OM No. 14/4/2015-JCA2 dated 31.08.2017 for •• weekly hours of work; and implementation of a recommendation of the •• Leave of a class or grade of employees. Seventh Central Pay Commission on Dress Allowance. In supersession of what the entitled BOARD OF ARBITRATION (BOA) categories of employees got earlier, they are now to be paid Dress Allowance @ 5000/- per year. 12.9 A Board of Arbitration (BOA) comprising a Chairman (an independent person) and two Revision of Entitlement of TA/DA to JCM Members, (nominated - one each by the staff Members after implementation of Seventh CPC side and the official side) functions under the recommendations. administrative control of the Ministry of Labour & Employment. Awards of the Board of Arbitration 12.7 This Department has issued OM are binding on both the sides, subject to the over- No. 8/10/2008-JCA dated 20.08.2018 for riding authority of Parliament to reject or modify implementation of a recommendation of Seventh the awards. Most of the awards which were in Central Pay Commission on revision of rates of favour of the employees have been implemented, Travelling Allowance/Daily Allowance for the except a few which could not be accepted due Staff Side Members of the National Council (NC) to their potential adverse effects on national Departmental Council and Third Level/Regional economy / social justice. Councils of JCM w.e.f. 01/07/2017.
ANNUAL REPORT 2018-19 123 13 CHAPTER Administrative Tribunals
13.0 The Administrative Tribunals Act, 1985 owes the Tribunal. Thus, the objective of the Tribunal is its origin to Article 323-A of the Constitution of to provide speedy and affordable redress to the India which empowers Central Government to set aggrieved applicants arising out of employment up Administrative Tribunals by an Act of Parliament or conditions of service. for adjudication of grievances and disputes arising 13.2 The Central Administrative Tribunal was set out of the conditions of service of an employee up on 01.11.1985. At present, it has 17 regular appointed to the public services and posts in Benches, 15 of which operate at the principal seats connection with the affairs of the Union and the of High Courts and the remaining two at Jaipur and States. In pursuance of the provisions contained Lucknow. These Benches also hold Circuit Sittings in the Administrative Tribunals Act, 1985, the at other seats of High Courts. A statement showing Administrative Tribunals, set up under it, exercise the location of Central Administrative Tribunal original jurisdiction in respect of service matters Benches, the dates of their establishment and the of employees covered by the Act. As a result of number of courts in each of these Benches along the Supreme Court’s judgment dated 18.03.1997 with a list of places where they hold Circuit Sittings in the case of L. Chandra Kumar & Others. Vs. UOI, is given in Appendix-I. the appeals against the orders of an Administrative Tribunal shall lie before the Division Bench of the 13.3 The Tribunal consists of a Chairman and concerned High Court. Members. It has also been the constant endeavour of this Ministry to ensure that the posts of Chairman 13.1 The Administrative Tribunals are and Members are filled up well in time and no distinguishable from the ordinary courts with post remains vacant for long time. The Members regard to their jurisdiction and procedure. They of Central Administrative Tribunal (CAT) and State exercise jurisdiction only in relation to the service Administrative Tribunals (SATs) are drawn from matters of the litigants covered by the Act. judicial as well as administrative streams, so as to They are also free from many of the procedural give the Tribunal the benefit of domain expertise technicalities of the ordinary courts. The both in legal and service matters. The sanctioned procedural simplicity of the Act can be appreciated strength of the Chairman is one and sanctioned from the fact that the aggrieved person can also strength of the Members of Central Administrative appear before it personally. Government can also Tribunal is 65, out of which 32 are Judicial Members present its cases through its departmental officers and 33 are Administrative Members. or legal practitioners. Further, only an affordable and nominal fee of Rs.50 is to be paid by the 13.4 The appointment of Members in CAT is applicants for filing the original application before made on the basis of recommendations of a
124 ANNUAL REPORT 2018-19 Chapter - 13 high powered Selection Committee. Earlier, the process. State Government of Tamil Nadu has also Selection Committee was chaired by a sitting requested to re-establish the SAT. Further, the State Judge of Supreme Court nominated by the Government of Odisha has submitted a proposal Chief Justice of India. However, w.e.f. 01.06.2017 for abolition of Odisha Administrative Tribunal to as per the new Rules, there will be a separate this Department, which is under process. Selection Committee each for Judicial Members 13.6 The appointments to the vacancies in and Administrative Members. The Selection SATs are made on the basis of proposals sent by Committee for appointment of Judicial Member the State Governments with the approval of the will be chaired by the Hon’ble Chief Justice of Governor. Thereafter, their appointments undergo India or his nominee and for appointment of the same process as the one in respect of Central Administrative Members; it will be chaired by a Administrative Tribunal. person nominated by the Government. The names of the candidates recommended by the Selection 13.7 Since its inception in 1985 and up to Committee are sent to the Hon’ble Chief Justice March, 2019, the Central Administrative Tribunal of India for obtaining his concurrence. Thereafter, received 7, 96,131 cases for adjudication (including the appointments are made with the approval of those transferred from High Courts), out of which Appointments Committee of the Cabinet. 7, 48,016 cases have been disposed of, leaving a pendency of 48,115 cases. On an average more However, Rules made under the Finance Act, 2017 than 93% of the cases instituted are disposed off. has been challenged in various Writ Petitions A statement indicating the institution, disposal before the Hon’ble Supreme Court of India and and pendency of cases since inception of CAT is appointments of Members are being made under at Appendix-II. the old Rules/ provisions subject to final result of those Writ Petitions. 13.8 Section 14(2) of the Administrative Tribunals Act, 1985 empowers the Central Government to 13.5 State Administrative Tribunals (SATs) were extend the provisions of the Act to local or other also set up in the following States – authorities within the territory of India or under the (i.) Andhra Pradesh control of Government of India and to Corporations or Societies owned or controlled by Government (ii.) Odisha of India. In exercise of these powers, the Central (iii.) Karnataka Government had extended the provisions of the (iv.) Maharashtra Act to 214 organizations so far.
(v.) West Bengal 13.9 In order to familiarize the newly appointed (vi.) Kerala Members of CAT with the functioning of the Tribunal, a short Orientation Programme / Training (vii) Himachal Pradesh is held from time to time. So far, four such State Government of Haryana has requested to Orientation Programme / Training have been held establish the SAT for their State, which is under at the National Judicial Academy, Bhopal.
ANNUAL REPORT 2018-19 125 Administrative Tribunals
13.10 Further, for maintaining absolute integrity 18 also, fund of Rs. 11.78 crore had been allocated and promoting fair practices in the professional to CAT for this purpose. In the current Financial court dealings and keeping in view the general Year 2018-19, fund of Rs. 5.00 crore was allocated directions of the Hon’ble Supreme Court, the to CAT for this purpose. designated Selection Committee, in its meeting 13.12 Hon’ble Justice Shri L. Narasimha Reddy is decided that a Judicial Member of CAT, who earlier the Chairman of CAT. He has been appointed as practiced as Advocate in a Court in that station, Chairman, CAT with effect from 03.07.2018. Before should not normally be considered for posting in his appointment as the Chairman, CAT, Hon’ble the CAT Bench of the same station. Justice Shri Reddy was the Chief Justice of Patna 13.11 It has been the constant endeavour of the High Court. Since his appointment, the disposal Government to strengthen the infrastructure in all rate of cases in CAT has increased a lot. the Benches of CAT for their smooth functioning. During the Financial Year 2016-17, fund of Rs. 29.67 crore was allocated to CAT for purchase of land and construction of building. In the Financial Year 2017-
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APPENDIX-1
NAME, DATE OF SETTING, NO. OF COURTS AND ADDRESSES OF VARIOUS BENCHES OF CENTRAL ADMINISTRATIVE TRIBUNAL S.No. Name of the Bench Date of setting No. of courts Address 1. PRINCIPAL 01.11.1985 6 NEW DELHI 2. AHMEDABAD 30.06.1986 1 AHMEDABAD 3. ALLAHABAD 01.11.1985 4 ALLAHABAD 4. BANGALORE 03.03.1986 2 BANGALORE 5. CHANDIGARH 03.03.1986 2 CHANDIGARH 6. MADRAS 01.11.1985 2 CHENNAI 7. CUTTACK 30.06.1986 1 CUTTACK 8. ERNAKULAM 01.09.1988 2 ERNAKULAM 9. GUWAHATI 03.03.1986 1 GUWAHATI 10. HYDERABAD 03.06.1986 2 HYDERABAD 11. JABALPUR 30.06.1986 1 JABALPUR 12. JAIPUR 15.10.1991 1 JAIPUR 13. JODHPUR 30.06.1986 1 JODHPUR 14. CALCUTTA 01.11.1985 2 KOLKATA 15. LUCKNOW 15.10.1991 1 LUCKNOW 16. MUMBAI 01.11.1985 2 MUMBAI 17. PATNA 30.06.1986 2 PATNA
STATEMENT SHOWING THE NAME OF BENCH AND PLACES WHERE CIRCUIT SITTINGS ARE HELD BENCH PLACES 1. ALLAHABAD BENCH - Nainital 2. CALCUTTA BENCH - Port Blair, Gangtok 3. CHNDIGARH BENCH - Shimla, Jammu, Srinagar 4. MADRAS BENCH - Pondicherry 5. GUWAHATI BENCH - Shillong, Itanagar, Kohima, Agartala, Imphal, Aizwal 6. JABALPUR BENCH - Indore, Gwalior, Bilaspur 7. BOMBAY BENCH - Nagpur, Aurangabad, Panaji 8. PATNA BENCH - Ranchi 9. ERNAKULAM BENCH - Lakshadweep
ANNUAL REPORT 2018-19 127 Administrative Tribunals
APPENDIX-II
STATEMENT SHOWING THE POSITION OF INSTITUTION, DISPOSAL AND PENDENCY OF CASES IN THE CENTRAL ADMINISTRATIVE TRIBUNAL SINCE INCEPTION UPTO 31.03.2019. (As provided by Central Administrative Tribunal, Principal Bench from time to time)
S.NO. PERIOD INSTITUTION DISPOSAL PENDENCY AT THE END OF THE YEAR 1. 1985 2,963 30 2,933 2. 1986 23,177 8,934 17,176 3. 1987 19,410 15,084 21,502 4. 1988 19,425 13,769 27,158 5. 1989 18,602 13,986 31,774 6. 1990 19,283 15,495 35,562 7. 1991 21,623 17,552 39,633 8. 1992 25,184 23,782 41,035 9. 1993 27,067 28,074 40,028 10. 1994 26,230 26,409 39,849 11. 1995 25,789 23,668 41,970 12. 1996 23,584 20,667 44,887 13 1997 23,098 21,981 46,004 14. 1998 21,911 18,394 49,521 15. 1999 22,944 24,566 47,899 16. 2000 25,146 31,398 41,647 17. 2001 25,977 31,953 35,671 18. 2002 25,398 29,514 31,555 19. 2003 25,089 28,076 28,568 20. 2004 23,825 27,735 24,658 21. 2005 21,528 22,408 23,778 22. 2006 18,722 17,774 24,726 23. 2007 17,725 18,674 23,777
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S.NO. PERIOD INSTITUTION DISPOSAL PENDENCY AT THE END OF THE YEAR 24. 2008 18,287 20,352 21,712 25 2009 24,496 23,681 22,527 26. 2010 26,620 25,477 23,670 27 2011 25,869 24,750 24,789 28 2012 27,786 24,259 28,316 29 2013 27,442 21,654 34,104 30 2014 27,872 23,767 38,209 31 2015 26,059 23,051 41,217 32 2016 26,984 26,266 41,935 33 2017 25,386 20,051 47,270 34 2018 26,309 23,538 50,053 35 Upto March, 2019 6,287 8,225 48,115 36 Total 7,60,483 7,13,213 48,115
ANNUAL REPORT 2018-19 129 14 CHAPTER Staff Welfare
14.0 The Central Government is the largest single AREA WELFARE OFFICERS employer in the country and bears the major 14.2 The Area Welfare Officers (AWOs) are responsibility for looking after the welfare of a nominated in residential colonies having a large large number of employees spread all over the number of Central Government employees. The country. Realizing that improvement in the working AWOs serve as a link between the Government and living conditions of the employees and their and residents in matters relating to the welfare of families leads to efficiency and high morale, the Government employees living in various colonies. Department of Personnel and Training supports They also work as field officers in coordinating various staff welfare measures. A brief account of and maintaining liaison with various agencies various welfare measures dealt with by Welfare of Government such as CPWD, CGHS, Police etc. Division is given below. Applications are invited from Gazetted Officers working in various Ministries/Departments for RESIDENTS’ WELFARE ASSOCIATION being nominated as Area Welfare Officers for a 14.1 In order to foster a spirit of mutual help period of two years. Officers desirous of being and goodwill among residents of Government nominated as AWOs on voluntary and honorary colonies and to promote social, cultural and basis are required to apply through their respective recreational activities, Department of Personnel Ministries/Departments. & Training (DOPT) has been encouraging formation of Central Government Employees CENTRAL GOVERNMENT EMPLOYEES Residents Welfare Associations (CGERWAs). Every WELFARE COORDINATION COMMITTEES CGERWA seeking reorganization and grants-in- (CGEWCCs) aid from Government is required to adopt Model 14.3 The Central Government Employees Welfare Constitution prescribed by DOPT. At present, there Coordination Committees (CGEWCCs) have been are 95 recognized Associations. The members of formed outside Delhi, at places where there are the Managing Committees of these Associations at least five Central Government Offices and the are elected every two years under the provisions of total number of Central Government Employees a Model Constitution framed by the Department of is not less than 1000. These Committees are Personnel and Training. This Department sanctions responsible for coordinating the welfare activities grants-in-aid only to recognized Associations, of the Central Government employees serving subject to a maximum of Rs.10, 000/- per annum within their jurisdiction. The senior most officer for an Association. at the station functions as the Chairman of the Committee.
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CENTRAL CIVIL SERVICES CULTURAL & Music, Dance and Short Play, Power Lifting, Weight SPORTS BOARD (CCSCSB) Lifting and Volley Ball for the yaer 2018-19. 14.4 The Central Civil Services, Cultural & Sports NEW ACTIVITIES UNDERTAKEN BY THE Board, a society registered under the Societies BOARD IN 2018-19 FOR THE FIRST TIME Registration Act, 1860 is the Central agency for 14.6 CCSCSB organized athletics competition promotion of Cultural & Sports activities amongst and Dance and Music competition for wards of the Central Government employees in the country. Central Government Employees. CCSCSB also The Board was set up in 1964 as Central Secretariat organized Half Marathon for Central Government Club in the Ministry of Home Affairs. Initially, the employees and their immediate family members objective of the Board was to promote cultural and in collaboration with (Youth Hostel Association of sports activities amongst the Central Government India) YHAI. The event was a great success. Around Employees located in Delhi only. Subsequently, 1000 persons participated in the event. Regional Sports Boards were set up in various states. Financial grants-in-aid are sanctioned every year by the Board to the Regional Boards. All INDIA CIVIL SERVICES TOURNAMENTS HELD DURING THE YEAR 2018-19
ACTIVITIES OF THE BOARD – INTER 14.7 These tournaments, which are open to MINISTRY TOURNAMENTS 2018-19 Central and State Government employees, aim to give an opportunity to the civil servants to meet 14.5 The Board organizes Inter-Ministry and interact with each other and compete. AICS Tournaments in 18 disciplines of sports. So far, the Tournaments are being organized in collaboration Board has organized Inter-Ministry Tournaments in with different States/UTs. All India Civil Services Cricket, Swimming, Lawn Tennis, Football, Athletics, Tournaments were held in following discipline in Wrestling, Shooting ball, Table Tennis, Carrom, 2018-19. Badminton, Basket Ball, Chess, Hockey, Kabaddi,
S.No. Game Achievement 1. Kabaddi 1 Gold 2. Wrestling 6 Gold, 1 Silver and 2 Bronze 3. Lawn Tennis 3 Gold, 2 Silver and 2 Broze 4. Weightlifting and best physique 1 Gold, 2 Silver and 2 Bronze 5. Badminton 4 Gold, 2 Silver and 5 Bronze 6. Athletics 2 Gold, 1 Silver and 2 Bronze 7. Power lifting and Bench Press 1 Gold, 1 Silver 8. Carrom 1 Gold 9. Swimming 4 Gold, 3 Silver
ANNUAL REPORT 2018-19 131 Staff Welfare
S.No. Game Achievement 10. Basketball 1 Silver 11. Hockey 1 Silver 12. Football 1 Bronze 13. Table Tennis 1 Bronze
SCHEME FOR PROMOTION OF ADVENTURE BOARDS AFFILIATION TO NATIONAL SPORTS & SIMILAR ACTIVITIES AMONGST FEDERATION CENTRAL GOVERNMENT EMPLOYEES 14.11 The Board is affiliated to a number of 14.8 As a welfare measure, the CCSCSB launched spans associations/federations at the National a Scheme for promotion of adventure sports and level. Board’s teams participate in the National similar activities amongst Central Government Tournaments organized by these Associations/ Employees working in the Ministries/Departments. Federations in Kabaddi, Hockey, Football, Carrom The Scheme includes upto 10 days programme and Chess. having components of environmental awareness, disaster management, team spirit, capacity building, SPORTS FACILITIES IN DELHI and Swaccha Bharat Campaign and activities like Trekking, Mountaineering, Rock-Climbing, Cycling 14.12 The Board has a sports complex at Vinay in a difficult terrain, Skiing, Rafting, Para Sailing, Marg, New Delhi which has facilities for Football, Jungle Safari and Environmental Awareness Hockey, Cricket, Athletics, Lawn Tennis, Basketball, Camps etc. Volleyball and practice pitches for Cricket. The Board also maintains lawn Tennis Courts at Brassy 14.9 It is expected that participation by Central Avenue, Bharti Nagar, Pandara Road and R.K.Puram Government Employees in adventure sports Sector 13, New Delhi. Brassy Avenue, New Delhi has and similar activities will give them a platform facilities for Volleyball and Cricket practice pitches where they would learn lessons from nature and also. There is facility for Indoor games such as Table use the knowledge acquired for welfare of the Tennis, Carrom and Chess at Nirman Bhawan, New society. It would also foster spirit of risk-taking, Delhi. cooperative team work, capacity of readiness, vital response to challenging situations, endurance and COACHING FOR CHILDREN DEPENDENTS environmental awareness. OF GOVERNMENT EMPLOYEES 14.10 CCSCSB provides financial assistance up 14.13 The Board also conducts regular coaching to Rs.20,000/- under the scheme of promotion in Cricket and Lawn Tennis for the children/ of Adventure Sports & similar activities including dependents of Government employees at Vinay to and fro travel charges to the Central Govt. Marg Sports Complex, New Delhi. Coaching in employees. Lawn Tennis is also available at Bharti Nagar,
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Pandara Road, R.K. Puram Sector-13, and Vinay GRIH KALYAN KENDRA Marg New Delhi. The Board also organizes Summer The Grih Kalyan Kendra (GKK) is a registered Coaching camp in Basketball, Cricket, Football, Self- Society under the Societies Registration Act, 1860 defence and Lawn Tennis for children/dependents and functioning under the aegis of Ministry of of government employees. Personnel, Public Grievances & Pensions.
PARTICIPATION OF GOVERNMENT 14.16 The basic objectives of the Kendra, in brief EMPLOYEES AND THEIR FAMILIES IN are: - SPORTING ACTIVITIES CONDUCTED IN a) To promote social, economic, cultural and COLLABORATION WITH SAI educational activities for the welfare of Central Government Employees and their 14.14 The Board has introduced Scheme for families. Swimming for Central Government Employees and their children in collaboration with Sports Authority b) To impart technical and vocational training of India at Major Dhyanchand National Stadium & in home crafts and other household arts for Talkatora Stadium New Delhi. Under the Scheme, useful utilization of leisure time and for better and efficient housekeeping. Government employees and their dependents/ families avail the facility of Swimming at nominal c) To organize and promote economic charges. Badminton, Table tennis and Fitness activities that may provide opportunities for Centre facilities are also extended to Government gainful employment to families of Central Employees under “Come and Play” scheme of Government employees for supplementing Sports Authority of India to the employees and family income. their families. Under this scheme, the amount 14.17 The GKK is administered by GKK Board. charged by SAI is reimbursed to the beneficiary after deduction of nominal fee. The Board, which has the Secretary (P) or his nominated officer as the President, is responsible SETTING UP OF GYMNASIUM IN MINISTRIES/DEPARTMENTS for the organization and administration of GKK.
14.15 The Board has framed the Scheme for 14.18 In pursuance of its objectives, GKK has establishment of indoor Gymnasium, open Gym been conducting the following activities: and augmentation of existing Gyms in Ministries/ a) Training classes in cutting, tailoring and Departments. As a Staff welfare measure, the embroidery for the housewives and grown CCSCSB provide financial assistance to the up girls during their leisure hours. Ministries/Departments of Central Government b) Nursery education for children in the age for setting up of indoor & open Gymnasium and group of 3 to 5 years. augmentation of existing Gyms. c) Creches or Day Care Centres for children between the age of 90 days to 10 years.
ANNUAL REPORT 2018-19 133 Staff Welfare d) Recreational facilities like Health Club/Gym, Brain Development, Fine Arts, Lawn Tennis badminton and tennis, etc. etc. e) Coaching classes in Martial Arts, Yoga, Music, 14.19 The welfare activities run by Grih Kalyan Dance, English Speaking Course, Computer, Kendra are indicated in the table given below:
Place Number of Craft Centres Nursery CrecheCentres Health SamajSadans/ Schools Clubs/Gyms Centres Delhi 32 7 13 10 6 Mumbai 4 3 4 - - Chennai 3 - 2 - - Jaipur 2 1 - 1 - Dehradun 2 - 2 - - Nagpur 2 - - - - Bangalore 3 - - - - Faridabad 1 1 1 1 - Kolkata 1 - - - - Ghaziabad 1 - - - - Total 51 12 22 12 06
14.20 The Grih Kalyan Kendra has undertaken the Delhi and 14 SamajSadans of Grih Kalyan following activities during 2018:- Kendra outside Delhi.Yoga Trainers have been selected by Morarji Desai National Institute i) 1400 children in Nursery Schools, 127 of Yoga (MDNIY), New Delhi. These trainers Students in Craft Centres, 156 Children in have been engaged by Grih Kalyan Kendra, Crèches, 79 Users in Health Clubs/ Fitness on contract basis. Government has allocated Centres, 621 in Outsourced Activities and Rs.2 crores for the scheme of Yoga Training 2000 in Yoga Activity have been availing the sessions under the Non-Plan Head in 2017-18 facilities. and Rs. 1.67 Crore for the year 2018-19. ii) DOPT launched a Yoga training scheme w.e.f. (iii) 1468 participants of Yoga Training Session at 01.04.2015 in association with Morarji Desai various SamajSadans in Delhi attended the National Institute of Yoga, New Delhi for the International Yoga Day held on 21.06.2018. benefit of Central Government employees International Yoga Day was celebrated and their dependents free of cost. The training even at the SamajSadans located outside sessions are conducted in 25 locations in
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Delhi namely, Kolkata, Chennai, Mumbai, stores beside the Institutional Sales Unit (ISU) and Nagpur, Dehradun, Bangalore, Faridabad and 05 Pharmacy stores. At Grocery/Consumer stores, Ghaziabad where the numbers of participants all items of consumer goods, grocery items and were totally 595. certain stationery items are being sold. Through its Institutional Sales Unit, Kendriya Bhandar continues KENDRIYA BHANDAR to provide goods to institutions like Tihar Jail, OBJECTIVES OF THE ORGANISATION JNU/IIT Hostels, Janpath/Samrat Hotel, Hyderabad House, President House, Vigyan Bhawan, Homes 14.21 The Central Government Employees of Social Welfare Department of Govt. of Delhi, Consumer Cooperative Society Ltd., New Delhi, Govt. Hospitals etc. In addition, we have exclusive operating in the name of KENDRIYA BHANDAR Counter at East Block and West Block, R.K. Puram, was set up in 1963 in pursuance of Cabinet decision New Delhi for sale of stationery and other products. as a Welfare Project for the benefit of the Central In other parts of country, our valuable customers Government Employees. The society endeavors are being served through the network of stores/ to serve the Central Government Employees and general public at large by providing quality goods branches as per the details given herein above. of daily needs at reasonable prices and consumer 14.25 Furthermore, Kendriya Bhandar is items through its retail stores. The range of supplying medicines and related items to CGHS items which Kendriya Bhandar provides includes Dispensaries and Hospital in Delhi through its consumer goods, grocery items, stationery and existing chemist shops. Kendriya Bhandar has also medicines etc. opened three Jan Aushadhi Generic Drug Shops in GTB Hospital, DDU Hospital and Shastri Bhawan as MULTI STATE COOPERATIVE SOCIETY a part of Jan Aushadhi project of the Department 14.22 The Society is registered of Pharmaceuticals, Govt. of India under MSCS Act 2002, as a Multi-State Kendriya Bhandar has also opened new stores Co-operative Society and operates in Delhi and at AWHO, Greater Noida, AWHO Sector-82 Noida, other States of the country. NSG Complex, Manesar, Jamia Hamdard University (Delhi) and DMRC Colony, Mukundpur. In addition, NETWORK 13 stores have been opened in Delhi-NCR under 14.23 The Society operates a network of 149 franchisee system. stores/branches in Delhi, Maharashtra, Tamilnadu, Andhra Pradesh, Karnataka, Cochin, Daman, Goa, SHARE CAPITAL Gujarat, Uttar Pradesh, Uttarakhand, Rajasthan, 14.26 As on 31st March 2018 Kendriya Bhandar Madhya Pradesh, West Bengal, Jharkhand, Assam, had a paid-up capital of Rs.101.20 lakhs of which Haryana, Punjab and Chandigarh etc. Rs.68.18 lakhs have been subscribed by the Central 14.24 At Delhi, Kendriya Bhandar has a chain Government and the rest by individual members. of 109 nos. self service grocery consumer retail
ANNUAL REPORT 2018-19 135 Staff Welfare
SERVICE RENDERED BY KENDRIYA Rs.750.14 crores during the financial year 2017-18 BHANDAR TO THE NATURAL CALAMITIES against the sale of Rs.864.38 crores in Financial year AFFECTED STATE – KERALA 2016-17 and also achieved a net profit of Rs.1.89 14.27 Senior Officers and Govt. of Kerala sought crores in the F.Y 2017-18 after making provision for assistance of Kendriya Bhandar to start emergent pay arrears of Rs.1.20 crores against the net profit supply of certain item at a notice of few hours. of Rs.6.95 crores during the F.Y. 2016-17. Employees of Kendriya Bhandar and management 14.32 Kendriya Bhandar has declared a dividend worked diligently and arranged the supplies well of 10% for the year 2017-18. There is no financial before time as per their requirements assistance from Govt. to Kendriya Bhandar. Source of income of Kendriya Bhandar is trading of MODERNISATION/AUTOMATION products, interest on FDRs etc. EFFORTS
14.28 Kendriya Bhandar has also undertaken BENEFITS TO CUSTOMERS the modernization of its retail stores including 14.33 The Society has been able to maintain renovation, computerization etc. in order to competitive prices for various products sold by it provide a pleasant shopping experience to the as compared to those prevailing in the market. In customers and accordingly over 20 stores have fact, selling prices prevailing in Kendriya Bhandar been modernized over the last one year. now are deemed as the bench mark in the market. 14.29 Activities such as billing to customers, 14.34 For better quality control, full fledged purchase, inventory etc. of Stationery division Quality Control Department is in place for of Kendriya Bhandar, located at R.K. Puram, East monitoring the product quality and for making & West Blocks are computerized through Local improvements on an ongoing basis. Packed grocery Area Network. Further, in Head Office, purchases items are sold after pre-testing in laboratory. On & stocks of Consumer items, pulses and spices the shelf post testing is done periodically. The are computerized. Kendriya Bhandar has also goods sold in the manufacturers packing carry undertaken computerization of godowns such as the warranty of the manufacturer. Complaints Grocery & consumer godowns and about 100% books are provided in all the stores for customers retail stores have already been computerized and to enter their complaints/suggestions which are also inventory has been computerized. acted upon from time to time. 14.30 Debit/Credit Card swapping machines have 14.35 It is pertinent to mention that the Society been installed in all stores of Kendriya Bhandar for has been involved in welfare activities and has the convenience of customers. always assisted the Central Government and the Govt. of NCT of Delhi in arresting the price rise at SALES AND FINANCIAL PERFORMANCE the time of crisis. 14.31 Kendriya Bhandar has achieved sales of
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14.36 All the stores have been computerized, who will truly be global and rise above CCTV cameras have been provided in large social, communal, religious and provincial number of stores as preventive measure against prejudices. shop lifting, theft etc. 14.39 The Society started its first school with the strength of 32 students, the Sanskriti School, The Civil Service Society (Sanskriti School) in New Delhi, in the year 1998. The Chairperson of the Society is also the Chairperson of the School. Introduction Sanskriti School is a recognized integrated co – 14.37 The Civil Services Society is a society educational school, affiliated to the CBSE, offering registered under the Societies Registration Act. education from Nursery through Class XII. The Society was set up in February 1995, by the wives of the officers of the All India and Allied Civil 14.40 The Society believes that every child can Services. The wife of serving Cabinet Secretary is and must realize his/her full potential, and towards the Chairperson of the Civil Services Society. The this end, must be enabled through appropriate office of the Society is on Dr. S Radhakrishnan Marg, means. With this in mind, the School has a Learning Chanakyapuri, New Delhi – 110 021. Centre with Special Educators and Counselors guiding children who have special needs, through an Individual Education Program (IEP). Aims and Objectives 14.38 The aims and objectives of the society, 14.41 Likewise, for those from the relatively less interalia, are as under: - privileged sections of society, the Society runs a parallel school Umang in the afternoon. Efforts 1. To establish progressive schools or other are also made to mainstream some of the children. educational institutions in Delhi or outside These children from the economically weaker Delhi, open to the children of officers of the All sections are admitted through the admission India and Central Services. Depending on the process under the Delhi Education Act. availability of seats, children of officers of the Public sector of non – government servants 14.42 The Civil Services Society has set up a may also be admitted, at the discretion of the Centre for Excellence to promote teacher training Governing Body. initiatives. It has instituted the Sanskriti Lecture 2. To impart sound and liberal education to Series to motivate students by exposing them to boys and girls during their impressionable thought processes of eminent persons. years – a type of education that will lay stress on character building, team work, esprit de Management corps, physical development and will infuse 14.43 The general management of the affairs of in school children a spirit of adventure, fair the Society is vested in its Executive Committee. play and justice.
3. To develop among its students a feeling of 14.44 The general management of the affairs of pride in Indian culture and to produce citizens Sanskriti School is also guided by the Managing Committee. ANNUAL REPORT 2018-19 137 Staff Welfare
Activities AIMS AND OBJECTIVES 14.45 As on 31ST March, 2018, Sanskriti School has 14.48 The aims and objectives of the CSOI inter 2781 students on its rolls from Nursery to Class alia include:- XII. It has well stocked libraries, smart classrooms, (i) To promote welfare of the officers of the Civil laboratories, a gymnasium, a football field and Services and bring them together under one a swimming pool. Apart from the prescribed umbrella to secure complete integration of curriculum, Sanskriti School offers its students a the services and to build a corps of officers choice of sports and games, like cricket, football, imbibed with the spirit of co-operation in all basketball, table tennis, swimming and wide aspects of Civil Services. ranging co - curricular activities like yoga, chess, theatre, music, dance, quiz, public speaking, paper (ii) To hold, organize, arrange and conduct craft, etc. seminars, symposiums, talks, debates, workshops, lectures and other means of dispensing education to meet the needs and Finance challenges of modern day Civil Administration. 14.46 The Society has no income of its own other (iii) To print and publish journals, periodicals and than the annual subscription of the members. For manuals to keep the civil servants abreast Sanskriti School the source of income is the fees with modern day development. collected from the students. (iv) To acquire and promote modern skills of Civil Administration and harmonize between CIVIL SERVICES OFFICERS INSTITUTE different fields of Civil Administration by (CSOI) disseminating or exchanging knowledge INTRODUCTION thereof and by providing such other facilities 14.47 The Civil Services Officers’ Institute is a as would lead to their Universal application. registered society under the Societies Registration (v) To establish and maintain libraries and Act and was set up in February 1998. CSOI was information system to facilitate study of Civil allotted a building at K.G Marg, M.S. Apartments Administration at International level and complex in 1998 which was later re-appropriated spreading information in regard thereto. by CPWD to provide facilities of an Institute. (vi) To organize and maintain, on no-profit-no Subsequently land was allotted to CSOI in 2002 loss basis, limited residential accommodation at Vinay Marg, Chanakyapuri measuring 4.23 acres for the members of the Society coming to by Ministry of Urban Development, GOI. The new participate in the activities of the Association building was constructed by NBCC at a cost of and of other bodies with cognate objectives, Rs.44.33 crore and it became operational with as well as non-members, invited to participate effect from December 2012. The Governing Council in the activities of the Association. of CSOI took a decision to run both the Institutes at their respective locations in view of increased membership.
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MANAGEMENT Canteens/Tiffin Rooms have been set up in the Government Offices/Establishments to make 14.49 CSOI is managed by a Governing Council available Beverages, snacks and meals prepared in headed by Cabinet Secretary, an Executive hygiene conditions, to the employees at reasonable Committee headed by Secretary (DOPT), and a rates. At present about 1000 departmental canteen/ Working Committee headed by Additional Secretary Tiffin rooms are functioning in various Central (DOPT). Various sub committees comprising of Government Offices all over India. With a view to members to assist Working Committee in its day provide good quality of service in clean & hygienic to day smooth functioning, viz : environments, this Department has introduced a) Finance sub committee a scheme for modernization of Departmental b) Food & Beverages sub committee Canteens in 2015. Under the scheme, one time c) Event & Art sub committee grant is given to canteens for their modernization d) Building Maintenance sub committee to maintain hygiene and high standards of service. e) IT sub committee 14.51 Scholarship Scheme for children of f) Library sub committee employees of Non-Statutory Departmental g) Sports sub committee. Canteens was instituted in 1998 out of the funds in the discretionary fund of Director of Canteen. DEPARTMENTAL CANTEENS The scheme was introduced to encourage higher studies among the children of the canteen staff. 14.50 As a measure of Staff Welfare, Departmental
Major Initiative/ Achievements/Events under Welfare Division
14.52 CCSCSB
All India Civil Services Weight Lifting, Power Lifting & Best Physique Championship 2017-18 at New Delhi
ANNUAL REPORT 2018-19 139 Staff Welfare
Prize Distribution Ceremony during All India Civil Services Power Lifting & Best Physique Championship 2017-18 at New Delhi
Music and Dance Competition for Wards of Central Government Employees 2018-19 at CSOI, Vinay Marg
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Summer Coaching Camp 2018-19 at Vinay Marg Sports Complex, New Delhi
Inter Ministry Aquatic Championship 2018-19 at Talkatora, New Delhi
ANNUAL REPORT 2018-19 141 Staff Welfare
14.53 GKK and talk on the subject, Garba Dance & Hi On the occasion of 4th International Day of Yoga Tea on the occasion of Teej Celebration. on 21.06.2018, 250 Yoga Sadhaks from Grih 6. Stage Plays- “The Would be Gentleman” by Kalyan Kendra participated in the Yoga Session Drashta Entertainers & “Har Guruvaar” by at Connaught Place, Lodhi Garden and Talkatora Subrang Theatre Group & “August Osage Stadium organized by Ministry of AYUSH. Besides, County” by Dramatech. about 750 Yoga Sadhaks performed Yoga Sessions 14.55 CANTEEN at their respective Samaj Sadans of Grih Kalyan Kendra in Delhi, Dehradun, Nagpur, Mumbai, (i) Meetings were held with Ministries/ Bangalore, Kolkata and Chennai on this occasion. Departments for adoption/Notification of RRs for canteen staff and filling up of posts 14.54 CSOI lying vacant in Departmental Canteens. 1. Screening of regional movies on Monday and (ii) Training was imparted to canteen staff old classical on Wednesday was revived and to facilitate registration of Departmental has been appreciated by the members. Canteens under Food Safety & Standards Act, 2. Substantial increase in art, intellectual, cultural 2006 and Rules & Regulations there under. & entertainment activities during the year as (iii) Amendment was carried out in Model RRs of part of welfare activities for the members. the post of Halwai-cum-Cook in Type ‘D’ Non- 3. Talks and Interactive Sessions on ’GST Statutory Departmental Canteens. unraveled’, ‘Raza & Gandhi’, India -Bangladesh (iv) In the month of January 2019, an amount of Relations. Rs. 47 Lakhs has been released to five offices 4. Talks on India-Afghanistan international for modernization of their Departmental relations in the presence of former dignitaries. Canteens.
5. Health Talks, Talks on Life style management Music Events, Exhibition of Coin Collection
142 ANNUAL REPORT 2018-19 15 CHAPTER The Right To Information
MANDATE •• Administration of the RTI Act and Rules including amendments thereof. •• Issue of Guidelines and clarification on RTI. •• Implementation of the Annual Programme titled ‘Improving Transparency and Accountability in Government through Effective Implementation of RTI Act’. •• Management of RTI online web portal. •• Administrative matters of Central Information Commission. •• Selection of Chief Information Commissioner and Information Commissioners in the Central Information Commission. •• Framing of Right to Privacy Law.
SALIENT FEATURES OF THE RIGHT TO the public authorities to supply information called INFORMATION ACT, 2005 for by any citizen and to permit him to inspect the documents and collect samples of various 15.1 To set out a practical regime for securing works. The procedure for seeking information information by citizens from the Public Authorities is very simple. A person seeking information and to promote transparency and accountability in has to make a request to the concerned Public the working of all Public Authorities, the Parliament Information Officer indicating the information enacted the Right to Information Act in 2005. required. The request may be sent either by post, 15.2 The Act is comprehensive and covers or be submitted in person or online if such facilty disclosure of information by public authorities exists with the public authority. It can be made in on matters of governance. It is applicable to Hindi or English or in the official language of the Government at all levels- Union, State and Local area in which the application is made. and also to the bodies owned, controlled or 15.4 The Act creates the machinery to ensure substantially financed directly or indirectly by supply of information, which consists of Public the Government. It covers legislative bodies, the Information Officers, Assistant Public Information judiciary, the executive and Constitutional bodies. Officers, Departmental Appellate Authorities, 15.3 The Act casts an obligation on public independent Central and State Information authorities for suo-motu disclosure/publication Commissions etc. of of information held by them. It also requires 15.5 The Act requires information to be provided
ANNUAL REPORT 2018-19 143 The Right to Information in time bound manner. A Public Information logo is very simple and iconic. A sheet of paper Officer is required to send information called for with information on it, and the authority figure at the specified address within 30 days. In case the behind it-providing the information. This represents information concerns the life or liberty of a person, the two key stakeholders in the process of sharing it has to be provided within forty eight hours. The information under the RTI Act. act provides for imposition of stringent penalty on the Public Information Officer if the information is not provided within the prescribed period which could be Rs.250 per day of delay subject to a maximum penalty of Rs. 25000.
15.6 The Act has created a system of two appeals. CENTRAL INFORMATION COMMISSION On not being provided information within the prescribed period or on not being satisfied 15.9 The Government of India has constituted with the reply provided, an applicant can make a Central Information Commission and, all first appeal within 30 days to the departmental the 29 States to which the Act applies have appellate authority, who is generally the next constituted State Information Commissions. These superior officer to the Public Information Officer. If Commissions are high powered independent not satisfied with the decision of the first appellate bodies which, inter-alia, can look into the complaints authority, the applicant can file a second appeal made to them and decide the appeals. The to the Central Information Commission or the Commissions have power to impose penalty on State Information Commission, as the case may the defaulting Public Information Officers. Central be, within 90 days. Information Commission entertains complaints and appeals in case of offices, financial institutions, 15.7 However, certain types of information public sector undertakings, etc. under the Central pertaining to security of the country, scientific or Government and the Union Territories while the economic interest of the country and information State Information Commissions entertain appeals on trade secrets etc. are exempted from disclosure. pertaining to offices, financial institutions, public Certain security or intelligence organizations, have sector undertakings, etc. under the concerned been exempted from disclosing any information State Government. except that pertaining to corruption or violation of human rights. Such organizations are required 15.10 The Central Information Commission, to designate Public Information Officers and first when constituted initially, had five Appellate Authorities to deal with applications Commissioners including the Chief Information and appeals relating to information pertaining to Commissioner. With the last appointment of corruption or violation of human rights. one Chief Information Commissioner and four Information Commissioners on 1st January, 15.8 With a view to create a brand for the Right 2019. The Commission has now SIX Information to Information, a logo as given below had been Commissioners apart from the Chief Information adopted for the RTI on 28th October, 2010. The Commissioner.
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RIGHT TO INFORMATION RULES, 2012 RTI WEBSITE 15.11 In supersession of the Central Information 15.14 There is a dedicated website on RTI www. Commission (Appeal Procedure) Rules, 2005 and rti.gov.in, which contains valuable information the Right to Information (Regulation of Fee and including circulars, notifications and Guides on Cost) Rules, 2005, the Right to Information Rules, RTI, search facility for locating CPIOs and Appellate 2012 has been notified in the Gazette of India on Authorities in Central Government etc. It has links 31st July, 2012. with other RTI related sites as well.
15.12 The Right to Information Rules, 2012 ANNUAL PROGRAMME ON RIGHT TO provide inter-alia that a request for obtaining INFORMATION information shall be accompanied by an application 15.15 The Government has launched a fee of rupees ten by way of cash against proper Centrally Sponsored Plan Scheme “Improving receipt or by demand draft or bankers’ cheque or Transparency and Accountability in Government Indian Postal Order payable to the Account Officer through Effective Implementation of the Right of the public authority. The applicant may have to to Information Act” in August, 2010 to undertake pay fee in addition to application fee for obtaining activities in the area of awareness generation documents or for inspecting the documents.The and capacity building. Under the scheme, the persons below poverty line are not required to pay State Administrative Training Institutes and State any fee for seeking information. Information Commissions are supported through 15.13 The RTI Rules, 2012 also prescribe the release of grants for awareness generation and procedure for deciding appeals by the Central training programmes of all stakeholders. The total Information Commission, covering the following outlay of the scheme under XIIth Five Year Plan was aspects: Rs.110.36 crores. Afterwards the Scheme has been changed to an Annual Programme. During the last (i) Documents to be enclosed with the appeal; financial year i.e., 2017-18 an expenditure of Rs.5.37 (ii) Return of Appeal crores has been incurred under the Scheme. During the current F.Y i.e 2018-19, an amount of Rs 4.54 (iii) Process of Appeal crores has been released till 31.03.2019. (iv) Procedure for deciding appeals
(v) Presence of the appellant before the TRAINING: Commission 15.16 The above Plan Scheme has components (vi) Presentation by the Public Authority of training of Public Information Officers / First Appellate Authorities of Centre as well as States. On (vii) Service of notice by Commission the training of State PIOs, a sum of Rs.2.83 Crores (viii) Order of the Commission was released to Administrative Training Institutes during the current Financial Year (upto 31.03.2019).
ANNUAL REPORT 2018-19 145 The Right to Information
AWARENESS GENERATION FOR RTI: implementation of the Act, including its success, constraints in its implementation and how those 15.17 The component of awareness generation are being/could be overcome and what more includes Organization of Workshops, RTI Week needs to be done to help achieve the objectives Celebration, Innovative Awareness Generation of the Act. During the fellowship period each fellow Programmes and Publication of Guidebooks. is granted a total stipend of upto Rs.2.00 lakhs. The During the year under review an expenditure of fellowship has been started from 2010. Rs. 141.54 lakhs was incurred on these components during the current Financial Year (till 31.03.2019). RTI CELLS IN MINISTRIES / DEPARTMENTS
INTERNSHIP ON RTI: 15.20 Department of Personnel & Training provides a one-time grant of Rs.50, 000/- under 15.18 Considering the need to consolidate the Annual Programme for setting up RTI Cells in and document the experiences of the Ministries the Central Ministries / Departments to streamline / Departments of Government of India in the receipt and disposal of RTI applications / appeals implementation of RTI, its successes, constraints and orders. So far 39 Central Public Authorities in implementation, to identify the areas which have received grants for setting up RTI Cells. need more attention, to address the gap areas and to see what more needs to be done to RTI ONLINE PORTAL help achieve the objectives of the RTI Act, DOPT provides Short Term Internships to Undergraduates 15.21 A web portal namely ‘RTI Online’ has been pursuing the five year integrated course in Law launched to provide the facility for the Indian and pursuing Graduation in Law to conduct an Citizens to file online RTI applications and first analysis of applications received under RTI Act in appeals and also to make online payment of Select Public Authorities. During the year under RTI fees. The prescribed fee can be paid by the review, Internship was offered to 10 (Ten) interns applicant through internet banking of the State Bank of India as well as by Credit/Debit cards of under RTI Internship Programme from 26.06.2018 VISA / Master, through the payment gateway of till 25.08.2018 out of which 09 (Nine) interns SBI, which is linked to RTI Online portal. successfully completed the internship. 15.22 The RTI online portal provides for sending RTI FELLOWSHIP: online replies to applications and appeals, though reply can be sent by regular post also. For the 15.19 The RTI fellowship of 3-month duration is successful implementation of this facility, extensive awarded every year to four fellows in the age group training to the CPIOs / FAAs has been provided by of 25-40 years from the field of Media/Journalism/ DOPT, with the help of NIC. Till 31.03.2019, 2234 Civil Society Organizations associated with RTI/RTI Public Authorities have been aligned with this Trainers to conduct field based research on themes portal. relating to RTI with the aim that the research output will enhance our understanding of the status of the
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SUO MOTU / PROACTIVE DISCLOSURE 15.25 The guidelines further provide that each Central Ministry/ Public Authority should get its 15.23 Section 4(1)(b) of the RTI Act lays down proactive disclosure package audited by a third the information which should be disclosed by party every year and that such audit should Public Authorities on a suo motu or proactive be communicated to the Central Information basis. Sections 4(2) and 4(3) of the Act prescribe Commission annually through publication on the method of dissemination of this information. their own websites along with the names of the In order to improve the proactive disclosure, third party auditors. Under these guidelines it is Government of India constituted a Task Force mandatory that a senior officer of the level of on Suo motu disclosure in May, 2011. After Joint Secretary in the case of Ministry/Department considering the recommendations of the Task and Additional HoD in the case of attached/ Force, the Government of India has issued subordinate offices, is nominated as nodal officer guidelines to Central Ministries / Departments for for ensuring compliance with the proactive Proactive Disclosure under section 4 of the RTI Act disclosure guidelines. on 15.4.2013. These guidelines envisage – 15.26 State Governments have also been (a) Suo motu disclosure of more items under requested to consider issuing similar guidelines, section 4, along with templates for disclosure at various levels, (b) guidelines for digital publication of proactive for better implementation of suo motu disclosure disclosure, at State level. Four areas have been identified for development of templates viz. Public distribution (c) detailing of certain clauses of section 4(1)(b) system, Panchayats, MGNREGA and Primary and to make disclosure more effective Secondary Schools. (d) compliance mechanism for suo motu disclosure 15.27 A facility to upload the reply of RTI applications and first appeals on the respective (e) personal information of an individual not to website of the Ministry/Department has been be disclosed started from 31st October, 2014. All the Ministries/ 15.24 As per the guidelines, Pubic Authorities Departments of Govt. of India have been requested may publish information relating to procurement, to upload the reply to RTI application and first public private partnerships, transfer policy and appeal on their respective websites, except the orders, RTI applications, CAG and PAC paras, replies relating to the personal information of an citizens’ charter, discretional and non-discretionary individual, if they do not serve any public interest. grants, foreign tours of Prime Minister and Ministers.
ANNUAL REPORT 2018-19 147 16 Grievance Redressal Mechanism CHAPTER & Citizens’ Charter
Citizens/ Client's Charter and Sevottam xi. NOC for filling up of posts in Government Compliant Public Grievance System of the organisation. Department: xii. Nomination of officers under domestic Funding of Foreign Training- Long Term 16.1 The Citizens’/Clients’ Charter of the Training Programmes (6 months- 1 year) & Department is being reviewed by the Task Force Short Term Training Programmes (up to 6 constituted by the Department. The services month). included in the citizens’/clients’charter are: xiii. Nomination of officers for Advanced i. Processing of proposals for ACC approval. Professional Programme in Public ii. Allocation of Service on the basis of result Administration (APPPA). of Civil Services Examination (Display on xiv. Advice /clarification to Ministries/ website of this Department) Departments on the issue of Reservation iii Nomination of candidate to whom service in services to SC, ST, OBC, PWD and Ex- allocated for Foundation Course (Display on Servicemen. website of this Department) xv. Payment to vendors for invoices submitted, iv Release of holiday list for the Government except air bills, submitted complete in all Department/organisations. respects. v. Release of Grants-in-aid to staff side Secretariat 16.2 Review of implementation of Citizens’/ of National Council (JCM). Clients’ Charter is a continuous process and the Department is committed to include more services vi. Grant of advice on disagreement cases with and improve service standards. UPSC on disciplinary matters. vii. Clarification on ACRs/APARs. Public Grievances Redressal System viii. Processing for extension of ad-hoc 16.3 The Department is implementing the appointment /Grant of approval. centralized Public Grievances Redressal and ix. Processing of proposals for framing/ Monitoring System (CPGRAMS), an online grievance amendment/relaxation of RRs (including redressal mechanism, developed and monitored proposals received online on RRFAMS). by the Department of Administrative Reforms x. Cadre Clearance for Deputation. and Public Grievances (DARPG). During the period
148 ANNUAL REPORT 2018-19 Chapter - 16 from April, 2018 to March, 2019 the Department 16.6 Joint Secretary (Admn.), DoPT is the Nodal has received 18591 grievances in CPGRAMS, out Officer of Public Grievances for DoPT. As per of which 17091 grievances have been disposed of. the instructions of Department of Administrative Reforms & Public Grievances, Wednesdays are 16.4 In addition, this Department receives observed as meeting-less days so that the citizens grievances in printed/handwritten copies as well can meet the officers concerned with their from citizens and forwarded by other Ministeries/ grievances. Departments of the Government of India. These Grievances are forwarded to various Divisions concerned in DoPT for examination and redressal. Information and Facilitation Centre The grievances which do not pertain to this 16.7 Information and Facilitation Centre (IFC) of Department are forwarded to the Ministries / this Department is functioning with a Help Desk for Departments concerned and the petitioners are providing information to the citizens, both at North informed, accordingly. Block and Lok Nayak Bhawan, New Delhi. Apart from facilitating and guiding the citizens, the IFC 16.5 Grievance redressal position, the obstacles disseminates information regarding Department which prevent as early resolution as well as of Personnel and Training and its activities. IFC measures to improve on the performance has been set up with a view to facilitating easy are discussed at regular intervals under the accessibility for the citizens. Chairpersonship of both the JS (PG) and Secretary (P).
ANNUAL REPORT 2018-19 149 17 Progressive Use of Hindi in CHAPTER Official Work
17.0 The Ministry continued to make concerted of the materials received from various Sections/ efforts to promote the use of Hindi in official work Desks of the Department from English to Hindi and to ensure compliance of the provisions of the and vice versa such as General Orders, Standard Official Language Act, 1963 as amended in 1967 and forms, Notifications, Resolutions, Cabinet Notes Official Language Rules, 1976 framed thereunder. (except the annexures relating to other Ministries/ Various Orders/Instructions issued from time to Departments), Administrative and other Reports, time by the Department of Official Language Press Releases and Periodic Statements/Summaries with a view to ensure proper implementation of etc. referred to in section 3(3) of the Official the Official Language Policy of the Union are also Language Act, 1963 in addition to Parliamentary implemented in the Ministry. and Budgetary matters.
17.1 MACHINERY FOR IMPLEMENTA- 17.2 VARIOUS COMMITTEES FOR TION AND TRANSLATION EFFECTIVE IMPLEMENTATION OF OFFICIAL 17.1.1 The Ministry has a full-fledged Official LANGUAGE POLICY Language Division headed by a Joint Director 17.2.1 Kendriya Hindi Samiti (OL) with 01 (One) Deputy Director (Post Vacant) and 02 (Two) Assistant Directors (one post vacant) Kendriya Hindi Samiti headed by the Hon’ble Prime and other supporting staff. This Division caters Minister suggests various ways and means to the to the needs of the Department of Personnel Ministries/Departments to promote the use of and Training. There is a separate OL section Official Language Hindi in the official work. Last under a Deputy Director (Official Language) with meeting of the committee was recently held on necessary supporting staff in the Department of 06.09.2018 under the chairmanship of the Hon’ble Administrative Reforms and Public Grievances. Prime Minister. The directions and follow up Likewise, there is also a separate OL section under actions the Committee are being implemented in 01 (One) Assistant Director (OL) with necessary the Department. supporting staff in Department of Pension and 17.2.2 Hindi Salahakar Samiti Pensioners’ Welfare. Besides monitoring the implementation of the Official Language Policy This is a high committee consisting of 30 members. and the Annual Programme, the Official Language The Hindi Salahakar Samiti of this Ministry was Division arranges in-service training for the staff for reconstituted on 12.04.2014 after the constitution th learning Hindi Language, Hindi Stenography and of 16 Lok Sabha. The twelvth meeting of the Hindi Typewriting. It also undertakes translation committee was held in New Delhi under the
150 ANNUAL REPORT 2018-19 Chapter - 17 chairmanship of Hon’ble Minister of State (PP) on 17.3 SPECIFIC MEASURES TAKEN FOR th 16 February, 2018 in which progressive use of PROMOTING THE USE OF OFFICIAL Hindi in official work of the Ministry was reviewed. LANGUAGE HINDI
17.2.3 Kendriya Rajbhasha Karyanvayan Samiti 17.3.1 Quarterly Progress Report and Annual Kendriya Rajbhasha Karyanvayan Samiti is headed Assessment Report by the Secretary, Department of Official Language To assess the work done by the personnels in which reviews the ongoing progress of the use of Hindi in their official work, a Quarterly Progress Hindi in all Ministries/Departments of Government Report is compiled after collecting relevant data of India. The directions of this Committee are being from various Divisions/Sections in a prescribed complied with in the Department. proforma and sent to the Department of Official Language, Ministry of Home Affairs on regular 17.2.4 Official Language Implementation basis. Similarly, Annual Assessment Report is also Committee (OLIC) sent to the Department of Official Language, The meetings of the Official Language Ministry of Home Affairs. Implementation Committee (OLIC) of the Department of Personnel and Training are held 17.4 CASH AWARDS AND INCENTIVE periodically in the Department to discuss the SCHEMES Quarterly Progress Reports and suggest various Various incentive schemes of the Department measures for progressive use of Official Language of Official Language to encourage officers and Hindi in the Department. The meetings of Official employees to do their official work in Hindi are Language Implementation Committee (OLIC) in vogue in all the government departments. One are being held regularly in the Department. Last such scheme is in vogue in this Department under meeting was held on 23.01.2019. The Quarterly which cash awards are given to staff members who Progress Reports related to Official Language Hindi carry out their official work (Noting & Drafting) in are reviewed in the meetings of Official Language Hindi. Implementation Committee (OLIC) and various measures are taken for progressive use of Official Language Hindi in the Department. 17.5 HINDI WORKSHOPS Hindi Workshops are organized in the Department 17.2.5 Official Language Implementation to remove the hesitation among the officers and Committee (OLIC) of Attached Offices employees to do their official work in Hindi in which All the attached/subordinate offices of the ministry all the participants are given practical training have their own Official Language Section and they of Rajbhasha Hindi. During the period under have their own Official Language Implementation review, three Hindi Workshops were organized Committee (OLIC). The meetings of Official on 18.05.2018, 12.09.2018 and 07.12.2018 at Language Implementation Committee are held North Block, New Delhi and the fourth workshop regularly in these offices and the representatives is proposed to be held on 26th March, 2019. of the Department also attend these meetings.
ANNUAL REPORT 2018-19 151 Progressive Use of Hindi in Official Work
17.6 ORGANISING HINDI FORTNIGHT/ Challenges Being Faced in Working in Hindi as DIWAS Official Languagewas also organized as the 10th competition in this series on this occasion in which Hindi Fortnight was organized in the Department a Hon’ble member of Hindi Salahkar Samiti along from 13th September, 2018 to 27th September, 2018. with a large number of officers and employees of During the fortnight ten (10) competitions namely the Department enthusiastically participated and Hindi Noting & Drafting (Hindi/Non-Hindi), Hindi the participants who secured first, second and Essay Writing (Hindi/Non-Hindi), Official Language third positions and also those who performed well Hindi and General Knowledge, Translation, Hindi were awarded with cash prizes and commendation Story Writing, Hindi Extempore and Hindi Poetry certificates by the Hon’ble Minister of State in the Recitation etc. were organized. Hindi Symposium: award ceremony organized on 1st February, 2019.
17.7 HINDI IN TRAINING INSTITUTIONS LBSNAA, the teaching material of main subjects are provided in book form and translation of the The two Training Institutions under the Ministry lecture notes of the topics taken by the faculty viz. Lal Bahadur Shastri National Academy of members is provided immediately on the demand Administration (LBSNAA), Mussoorie and the of trainee officers. Institute of Secretariat Training Institute of Secretariat Training and Management and Management (ISTM) also has its all the training (ISTM), New Delhi have made considerable progress material available in bilingual form. in providing the training materials in Hindi also. In
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17.8 MONITORING AND INSPECTION 17.9 RAJBHASHA SHIELD YOJANA The progress made in Hindi for effective With a view to promote competitive and implementation of the Official Language Policy is cooperative feeling and synergy among reviewed on the basis of Quarterly Progress Report subordinate offices and headquarters for and Annual Assessment Report. The progress promoting progressive use of Rajbhasha Hindi in made in the progressive use of Hindi is discussed the official work of the Department, an ambitious at length in the quarterly meetings of internal shield scheme entitled Rajbhasha Shield Yojana Official Language Implementation Committee in consisting of two parts was launched. The first part which remedial measures are suggested to remove is meant for the sections located at Headquarters the shortcomings found. under which Rajbhasha Shield would be given to the section using Hindi in its official work Besides, Divisions/Sections and the Attached more than any other section and the officers Offices of the Ministry are inspected by Official and employees working there in Hindi would be Language Section of the Department of Personnel rewarded. The second part of the scheme is meant and Training in a phased manner and necessary for the Subordinate Offices in which provisons have measures are taken and directions are given to been made to give the Rajbhasha Shield to the overcome the practical difficulties experienced in Subordinate Office doing its official work in Hindi the course of implementing the Official Language more than any of the Subordinate Offices. Admin- Policy of the Union. IV and Reservation (Estt.) sections at Headquarters During the year under review, subordinate and Staff Selection Commission (SSC) among offices viz. Institute of Secretariat Training and Subordinate Offices have been selected as the Management (ISTM) and Public Enterprises winners for their outstanding work in Hindi for Selection Board (PESB) located at New Delhi were the year 2016-17 and 2017-18 respectively. The inspected on 30.10.2018 and 30.11.2018 from yojana has created a spirit of competition and the point of view of implementation of Official dynamism for progressing use of Official Language Language in their official work and the progressive Hindi among the officers and employees of the use of Hindi in their work was also reviewed. Department. Other subordinate/attached offices namely Anti- Corruption Branch of CBI located at Port blair and Staff Selection Commission, North Eastern Region located at Guwahati are scheduled to be inspected from 25.03.2019 to 28.03.2019 and 02.04.2019 to 04.04.2019 respectively as per normal course of inspection being carried out every year to take the stock of the progress made in the implementation of the Official Language Hindi.
ANNUAL REPORT 2018-19 153 Progressive Use of Hindi in Official Work
Distribution of Rajbhasha Shields to winner sections and subordinate office under Rajbhasha Shield Yojana by Hon’ble Minister of State Dr. Jitendra Singh
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17.10 Release of e-Magazine more citizen centric and decentralized. This is a ‘‘KAUSHAL’’ progressive step to make Official Language Hindi more popular among the officers and employees In a first of its kind initiative the Department of of the Department which would go a long way in Personnel and Training has started an e-magazine translating the vision of ‘Sabka Sath Sabka Vikas’ christened as “KAUSHAL” to provide a platform of Government of India into reality by rendering to the officers and employees of the Department public administration and public service delivery to make a creative, conducive and positive mechanism more inclusive. It would also make environment for progressive use of Hindi Language public administration more responsive and in official work. This initiative leads to a keen desire accessible with greater participation of citizens among the officers and employees to give vent to from across the country irrespective of linguistic their creative urge in Hindi. Hence, this ambitious diversity. The magazine has been released by initiative would help create a positive synergy Hon’ble Minister of State (PP) during award among the officers and employees to do their distribution ceremony held on 1st February, 2019 official work in Official Language Hindi which in and the link of magazine is available on website turn will make public administration more and of the Department.
Release of e-Magazine “KAUSHAL” by Hon’ble Minister of State Dr. Jitendra Singh
ANNUAL REPORT 2018-19 155 18 CHAPTER Financial Management
18.1 Secretariat: The provision is for to retirement benefits including Gratuity, expenditure of the Ministry of Personnel, Public Pension, fringe benefits to pensioners, etc. Grievances & Pensions in respect of: 18.2 Central Bureau of Investigation: The a) Department of Personnel & Training which is provision is for establishment-related expenditure entrusted with the work relating to framing of the Central Bureau of Investigation which is / interpretation of rules and regulations; entrusted with investigation and prosecution in recruitment, promotion and reservation corruption cases against public servants, private policy; induction, training and refresher persons, firms and other cases of serious crimes. courses for all levels / grades of Civil This also includes provision for various projects Services posts; service conditions, career and such as CBI e-Governance, Modernization of manpower planning, vigilance, discipline Training Centres of CBI, Establishment of Technical and welfare activities of Central Government and Forensic Support Units, Comprehensive servants; investigation and prosecution in modernization & purchase of land/ construction corruption cases and other serious crimes; of office/ residence buildings for CBI. redressal of grievances of public servants. 18.3 Staff Selection Commission: The provision b) Department of Administrative Reforms & is for establishment-related expenditure of the Public Grievances which is entrusted with Staff Selection Commission including expenditure matters relating to Administrative Reforms, on the conduct of examinations for recruitment of O&M and policy, coordination and redressal staff in Central Ministries/ Departments etc. of grievances including those pertaining to Central Government Agencies; hosting 18.4 Central Administrative Tribunal: The of Civil Service Day, PM’s Award, Chief provision is for establishment-related expenditure Secretaries Conference etc. of the Central Administrative Tribunal which is entrusted with the redressal of grievances c) Department of Pension & Pensioners Welfare exclusively of public servants. This also includes which administers all activities relating provision for Purchase of Land and Construction of Building for various Benches of CAT.
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18.5 ISTM, LBSNAA & Training Division: 18.9 Training Schemes: This also includes The provision includes establishment related provision for Training schemes like Training expenditure of Institute of Secretariat Training & for all, Domestic Funding for Foreign Training, Management (ISTM), Lal Bahadur Shastri National Upgradation of LBSNAA to a Centre of Excellence, Academy of Administration (LBSNAA) & Training and Augmentation of Training Facilities at ISTM. Division, DOPT. These Organizations arrange several training programmes including foundation 18.10 Administrative Reforms & Pensioners’ courses, refresher courses, mid-career training, etc. Scheme: This also includes Scheme provision so as to equip all levels / grades of Secretarial for Department of Administrative Reforms & functionaries with adequate exposure to the latest Public Grievances scheme for Modernisation rules and regulations, aptitude etc., expenditure of Government Offices, Pilot projects on on domestic / overseas travel, course fees etc. in Administrative Reforms which consists of respect of CSS / CSSS officials who are to undergo promotion of e-governance, fostering of good mandatory training at ISTM as a pre-condition for governance, learning from success, sevottam consideration for promotion to next higher grade etc. It also includes allocation for Department of have also been included centrally in the budget Pension’s scheme “Pensioners Portal”. of this Ministry. 18.11 IIPA & NCGG: This also includes Grants 18.6 PESB & CIC: The provision is for in Aid allocations to Indian Institute of Public establishment related expenditure of Public Administration and National Centre for Good Enterprises Selection Board and Central Governance. Information Commission. 18.12 Autonomous Bodies of DOPT: The 18.7 Lokpal: The provision is for establishment provision includes Grants-in-aid assistance to Grih and construction related charged expenditure for Kalyan Kendra & Central Civil Services Cultural & Lokpal. Sports Board.
18.8 Loans to AIS Officers: The provision is 18.14 RTI: Fund allocations in respect of DOPT’s meant for reimbursement to State Governments Propagation of RTI Act. towards House Building Advances paid to All India Service Officers.
ANNUAL REPORT 2018-19 157 Financial Management
18.15 Establishment Related Demand No-72, Ministry of Personnel,Public Grievances & Pensions (Rs. In crore) Actuals BE Actuals RE BE 2017-18 2018-19 As on 31st 2018-19 2019-20 Mar, 2019 REVENUE Administration of Justice (CAT) (Major Head -2014) Salary 78.53 83.14 86.23 86.32 89.72 Others 21.96 23.72 23.82 24.41 25.75 Total 100.49 106.86 110.05 110.73 115.47 Public Service Commission(SSC) (Major Head -2051) Salary 29.30 31.43 32.63 32.49 34.10 Others 318.82 254.69 109.78 194.62 206.12 Total 348.12 286.12 142.42 227.11 240.22 Secretariat General Services (M/o Personnel, PG & P) (Major Head -2052) Salary 77.23 89.99 83.52 88.90 94.07 Others 36.17 52.18 32.49 41.80 48.66 Total 113.40 142.17 116.02 130.70 142.73 Police- Criminal Investigation and Vigilance (CBI and Interpol & Coord Wing) (Major Head -2055) Salary 488.78 490.11 533.42 517.51 536.81 Others 129.85 124.39 157.64 169.92 148.00 Total 618.63 614.50 691.06 687.43 684.81 Training(LBSNAA, ISTM & Other Training Schemes) (Major Head -2070) Salary 22.45 33.39 29.26 29.70 32.55 Others 47.17 58.19 67.57 68.48 65.34 Total 69.62 91.58 96.83 98.18 97.89
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Actuals BE Actuals RE BE 2017-18 2018-19 As on 31st 2018-19 2019-20 Mar, 2019 Lok Pal (Major Head -2062) Salary 0.00 1.45 0.00 0.00 29.71 Others 0.00 2.34 0.00 0.00 66.58 Total 0.00 3.79 0.00 0.00 96.29 Other Expenditure (PESB & CIC) (Major Head -2070) Salary 12.15 12.27 11.94 12.49 13.66 Others 20.32 14.27 16.16 16.79 18.35 Total 32.47 26.45 28.09 29.27 32.01 TOTAL (REVENUE) Salary 708.44 741.78 777.00 767.41 830.62 Others 574.28 529.77 407.46 516.01 578.80 Total 1282.72 1271.55 1184.46 1283.42 1409.42 CAPITAL Capital Outlay on Police 2.49 2.10 1.16 2.19 4.20 CBI-Motor Vehicles / Machinery & Equipments (Major Head -4055) Capital Outlay on Public Works Staff Selection Commission (Major Head 0.08 0.01 0.00 0.00 0.00 -4059) CAT- Purchase of land & Construction 1.88 5.00 4.48 5.00 11.05 of Buildings for various benches of CAT (Major Head- 4059) Lokpal- Construction of Building 0.00 0.50 0.00 0.00 5.00 (Major Head- 4059) Loans & Advances to State Government 11.22 1.65 0.49 0.75 1.65 HBA to AIS Officers (Major Head -7601) TOTAL (CAPITAL) 15.66 9.26 6.13 7.94 21.90 GRAND TOTAL (GRANT NO 70) 1298.38 1280.81 1190.59 1291.36 1431.32
ANNUAL REPORT 2018-19 159 Financial Management
18.16 Details of Central Sector Schemes/ Projects of this Ministry as per Statement of Budget Estimates (SBE) 2019-20 Scheme wise allocations are given below:- (Rs. in crores)
Sl. No. Name of the Scheme Revenue Budget Revised Expenditure Budget Or Estimates Estimates as on 31st Estimates Capital 2018-19 2018-19 Mar, 2018 2019-20 1 2 3 4 6 7 8 I Training Schemes (a) Training for All – Support R 26.00 26.00 26.00 28.00 for Training Activities and Capacity Building for Project Appraisal (b) Domestic Funding for Foreign R 60.00 60.00 60.00 66.00 Training (c) Augmentation of Training R 1.00 2.83 1.54 3.00 Facilities at ISTM C 1.00 1.00 0.06 30.77 (d) Improvement of Infrastructure R 11.00 11.00 10.86 11.00 and up gradation of Essential C 17.75 17.75 17.74 18.00 facilities at LBSNAA - Up gradation of LBSNAA to a Centre of Excellence Total – Training Schemes 116.75 118.58 116.20 156.77 II Administrative Reforms & Pensioners’ Scheme (a) Plan Schemes for R 30.00 30.00 22.47 31.50 Administrative Reforms (b) Pensioner’s Portal R 6.00 5.75 5.48 6.00 Total - Administrative Reforms 36.00 35.75 27.95 37.50 & Pensioners’ Scheme Total 152.75 154.33 144.15 194.27 Revenue 134.00 135.58 126.35 145.50 Capital 18.75 18.75 17.80 48.77
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18.17 AUDIT OBSERVATIONS IN RESPECT 18.17.2 Comptroller & Auditor General of India OF MINISTRY OF PERSONNEL, PUBLIC No C&AG para is pending in this Ministry GRIEVANCES & PENSIONS
18.17.1 Public Accounts Committee No PAC para is pending in this Ministry.
18.17.3 Statutory Audit Paras
No. of outstanding No. of Outstanding S.No. Name of the office paras as on paras as on 31/10/2017 31/03/2019 1 Department of Personnel & Training 51 51 2 Staff Selection Commission 72 32 3 Union Public Service Commission 5 4 4 Institute of Secretariat Training & Management 12 8 5 Department of AR & PG 11 7 6 Deptt. of Pensions & Pensioners’ Welfare 6 9 Lal Bahadur Shastri National Academy of 7 9 17 Administration 8 Central Administrative Tribunal 37 41 9 Central Vigilance Commission 12 15* 10 Central Information Commission 9 14 11 Central Bureau of Investigation 139 170 Total 363 368 *Figures updated till 31/10/2018
All the concerned authorities have been instructed to take steps for early settlement of the audit objections.
ANNUAL REPORT 2018-19 161 19 Department of Administrative CHAPTER Reforms and Public Grievances
Vision Excellence in governance for the benefit of all citizens.
Mission To foster excellence in governance and pursuit of administrative reforms through: •• Improvements in government policies, structures and processes. •• Promoting citizen-centric governance with emphasis on grievance redressal. •• Innovations in e-Governance. •• Documentation and dissemination of best practices.
Objectives •• Promoting administrative reforms in government policies and processes. •• Formulation of policy and coordination of issues relating to redress of grievances. •• Dissemination of governance knowledge and best practices. •• Promoting reforms through e-Governance.
EXECUTIVE SUMMARY 19.1 The Department is headed by the Secretary, Department of Administrative Reforms 19.0 The Department of Administrative Reforms & Public Grievances and Pensions & Pensioners’ and Public Grievances is the nodal agency of the Welfare. Available Staff Strength is one Secretary, Government of India for administrative reforms One Additional Secretary, 2 Joint Secretaries, as well as redressal of public grievances relating 7 Directors/Deputy Secretaries and 17 Under to the States in general and those pertaining Secretary level officers in the Department. to Central Government agencies in particular. There are 7 Divisions in the Department The Department endeavors to document and namely Administrative Reforms, Organization disseminate successful governance practices by & Methods, e-Governance, Documentation way of audio-visual media and publications. The & Dissemination, International Exchange & Department also undertakes activities in the field Cooperation, Administration & Coordination and of international exchange and cooperation to Public Grievances. An organizational chart of promote public service reforms. the Department is at Annexure-II. Incumbency
162 ANNUAL REPORT 2018-19 Chapter - 19 position of Under Secretary and above level officers 2. Organization and Methods. is at Annexure-III. Information regarding steps 3. Policy, coordination and monitoring of issues taken by this Department for Prevention of sexual relating to – harassment of women at workplace and welfare of SC, ST, OBC and Persons with Disability (PWD) (a) Redress of public grievances in general; are at Annexure-IV and Annexure-V respectively. and (b) Grievances pertaining to Central 19.2 As per the Government of India Allocation Government agencies. of Business Rules, the following subjects have been allocated to the Department of Administrative 4. (a) Research in public management; Reforms & Public Grievances: (b) Liaison with State Governments, professional institutions etc. in public 1. Administrative Reforms, including management matters. e-governance and dissemination of best practices. 5. Administration of Central Secretariat Manual of Office Procedure:
PERFORMANCE (2018-19) Sl.No. Objective Targeted Activities 1. Formulation of policy and coordination (1.1) Review of pendency of grievances in of issues relating to redress of Ministries/ Departments/ Organizations (including grievances. all subordinate offices) (1.2) Training of CPGRAMS in Ministries. (1.3) Capability building of State ATIs for bringing in service delivery in their respective State/ Government/ Department.
Dissemination of governance (2.1) Providing financial assistance to States/ UTs 2. knowledge and best practices for professional documentation and dissemination of Good Governance practices. (2.2) Production of documentary films on good governance practices (2.3) Publishing of books containing articles on shortlisted and awarded initiatives.
(2.4) Publication of biannual e-magazine ‘Minimum Government-Maximum Governance’ 3. State Collaboration Initiative (3.1) DARPG has sanctioned 41 projects till date in various States/UTs.
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Sl.No. Objective Targeted Activities 4. Redress of public grievance (4.1) Total no of public grievances disposed of in 2018 – 14,98,519. 5. Promoting reforms through (5.1) Organizing National Conference on e-Governance and National Awards. e-Governance (5.2) Publishing of Compendium of select papers on issues of e-Governance, a booklet on excellence in e-Governance, a booklet on citations for National e-Governance Award Winners, and a compilation of conference papers 6.* Transparency/Service delivery in the (6.1) A Pilot Project of Study of Citizens’ Charters of Department two Ministries/Departments viz., Ministry of External Affairs (MEA) and Central Board of Direct Taxes (CBDT) was conducted through Quality Council of India (QCI) for improvement of public service delivery through effective implementation of Citizens’ Charter
(6.2) The single objective of the Project was to undertake a diagnostic study of services provided by these two Ministries/Departments with a view to enhancing the respective Citizens’ Charters by making it more citizen-centric.
(6.3) The Citizens’ Charter of 80 Ministries/ Departments are available on goicharters.nic.in. 7.* Administrative Reforms (7.1) Prime Minister’s Awards for Excellence in Public Administration. (7.2) Organising Civil Services Day. (7.3) Development of case studies on best practices. (7.4) Promotion of Administrative Reforms through simplification of procedure such as abolition of affidavits and promotion of self certification. (7.5) Develop Good Governance Index, recommended by Sectoral Group of Secretaries on Governnance to present a state-wise comparative picture about the strong and week areas of service delivery, which would help them in generating performance improvement mechanism.
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Sl.No. Objective Targeted Activities 8.* Improving Internal Efficiency/ (8.1) Update departmental strategy to align with Responsiveness. Plan priorities/objectives of the Scheme. 9.* Ensuring compliance to the Financial (9.1) Timely submission of Action Taken Notes on Accountability Framework Audit paras of C&AG.
(9.2) Timely submission of Action Taken Reports to the PAC Sectt. on PAC Reports.
10. e-Office Progress (10.1) 43 Central Ministries and Departments have already achieved the target of complete e-Office.
11. National Centre for Good Governance (11.1) The Centre is envisaged to be the apex think- (NCGG) tank that would guide the Government and help in implementing good Governance reforms. * Mandatory objectives
19.3 FUNCTIONS Important events/achievements of the Department (i) Matters relating to administrative reforms.
(ii) Organization of Civil Services Day and Prime 19.4 Promoting Prime Minister’s Awards for Minister’s Awards for Excellence in Public Excellence in Public Adminstration Administration. The Prime Minister’s Awards for Excellence in (iii) Capacity building, change management Public Administration are awarded by Hon’ble and Government Process Re-engineering to Prime Minister of India to select districts and provide reform through e-Governance. implementing units under various categories. On (iv) e-Office Mission Mode Project under NeGP. 21st April, 2018, Hon’ble Prime Minister presented the Prime Minister’s Awards for Excellence in (v) Organisation of National Conference on Public Administration to selected districts and e-Governance and National awards on implementing units under various categories. e-Governance. Hon’ble Prime Minister conferred Awards to 11 (vi) Management of Public Grievance Redressal best performing districts in implementation of Mechanism. priority programmes namely (i) Pradhan Mantri (vii) Documentation and dissemination of Fasal Bima Yojana (ii) Deen Dayal Upadhayay Good Governance Practices – innovations, Grameen Kaushalya Yojana, (iii) Pradhan Mantri adaptation and replication. Awas Yojana (Gramin & Urban) and (iv) Promoting Digital Payments. Two Awards were also conferred
ANNUAL REPORT 2018-19 165 Department of Administrative Reforms and Public Grievances under Innovation category, one of which was for of the Ministries/Departments have been done as an ‘Aspirational district’. per their performance on CPGRAMS. The format includes receipts, disposal and % disposals with reference to cases pending for 2-6 months, 6-12 19.5 PUBLIC GRIEVANCES months and more than one year. 19.5.1. An online system for grievance redress, called the ‘Centralized Public Grievance Redress 19.5.5. A Project Management Unit (PMU) was and Monitoring System (CPGRAMS) has evolved set up in the Department for monitoring the since 2007. At present its upgraded version 6.0 reforms suggested in the study reports on the is in operation w.e.f. 04.01.2018 and is accessible Grievance Analysis Study conducted by Quality at http://pgportal.gov.in and also through www. Council of India for identifying grievance prone darpg.gov.in. areas, root cause analysis and systemic reforms. The PMU recommended 81 reforms out of which 19.5.2. During the year, the Division has 35 reforms have been implemented. An online extensively used the System to forward public Dashboard was launched by the MoS(PP) on grievances to both the Central Government 11.4.2018 for monitoring further action on the Ministries/Departments/Organisations as well as reforms recommended by PMU which is accessible the State Governments concerned. The inflow of at “pgportal.gov.in”. both centre and State related grievances is in two forms (i) through the CPGRAMS and (ii) through 19.5.6. Public Grievances Call Centre was post. The grievances received by post are digitized operated through NICSI w.e.f. February, 2016 on and sent online through the System as well as pilot basis till 31st March, 2019 for reminding the by post to the Central Ministries/Departments/ concerned officials of 40 Ministries/Departments/ Organisations/State Government concerned. Organizations to expedite the disposal of grievance petitions pending for more than two months. The 19.5.3. Dashboard have been created for all the PG Call Centre has also collected feedback from head of the Ministries/Departments for accessing the petitioners on some of the grievances disposed the relevant information pertaining to pendency through CPGRAMS. of grievances in the respective Ministries/ Departments and sub-ordinate organizations 19.5.7. Public Grievance Mechanism of PMO affiliated to them on CPGRAMS. User-id and available on website www.pmoindia.gov.in has passwords have been duly provided to all been integrated with the pgportal.gov.in. This concerned. enables transfer of grievances lodged to the PMO to the Central Ministries/Departments/Organisations 19.5.4. For better monitoring, the format of and State Governments and monitoring of public analytical reports generated online through grievances through online CPGRAMS. CPGRAMS has been duly modified and additional reports created for the purpose. The colour coding 19.5.8. The Public interface of “pgportal.gov.in”
166 ANNUAL REPORT 2018-19 Chapter - 19 has been duly integrated with the pensioners’ December, 2018, 30 Certificates of Appreciation portal and an option has been provided to the has been awarded. Certificate of appreciation was users to lodge pension related grievances to the awarded by MoS (PP) to 9 Ministries/ Departments/ pensioners’ portal by clicking the relevant option Organizations listed on CPGRAMS for the first and on the pg portal. This prevents the lodging of same second quarter of 2018 viz. NITI Ayog, M/o Textiles, grievance on pg portal and pensioner’s portal thus M/o Labour, D/o Administrative Reforms and Public avoiding duplication. Grievances, D/o Science and Technology and D/o Defence Finance, D/o Investment and Public Asset 19.5.9. A Mobile App has been made available in Management, Ministry of Textiles, UIDAI. the pg portal allowing lodging of public grievances from android based mobile. The Action Status can also be viewed on the mobile itself. A new 19.6 Citizens' Charter Mobile App with some added features has been 19.6.1 The Department of Administrative developed and has been integrated with Unified Reforms and Public Grievances in its efforts Mobile Application for New-age Governance to provide more responsive and citizen- (UMANG). friendly governance, coordinates the efforts to formulate and operationalise Citizen’s Charters 19.5.10. Operational trainings on Centralized in Central Government, State Governments and Public Grievance Redress and Monitoring System UT Administrations. It provides guidelines (CPGRAMS) have been held regularly on the new for formulation and implementation of the features of CPGRAMS. 375 official have been Citizen’s Charters as well as their evaluation. The trained during the period 1.4.2018 to 31.3.2019. Citizen’s/Client’s Charter (CC) was first introduced 19.5.11. During the period from 2018-19, a simultaneously in Central Departments and in all total of ten intensive review meetings including State Governments in May, 1997. The Citizen’s/ meetings through Video Conferencing Sessions Client’s Charter of DARPG has been reviewed have been held for reviewing the status of pending and updated in February, 2019 which has been public grievances in Ministries/Departments/ uploaded on the website of the Department as well organisations and expediting action on them. as on the “goicharters.nic.in”. A copy of updated Citizen Charter of DARPG is at Annexure.VI. 19.5.12. An Award Scheme was launched for recognizing outstanding performance 19.7 Sevottam on CPGRAMS through issue of Certificate of Appreciation. The Scheme not only takes into 19.7.1 Sevottam is a generic framework for consideration the number of grievances disposed achieving excellence in public service delivery. It comprises of 3 modules namely, Citizen’s Charter, by the Ministries/Departments/Organizations, Grievance Redressal Mechanism and Capability but also the feedback of the petitioners whose Building for Service Delivery. As part of the Strategic grievances have been closed in the System. Upto
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Plan for Capability Building towards implementing PM Award winners/National e- Governance Award Sevottam QMS, a Scheme for Strengthening of winners in the Korea Development Institute (KDI), State ATIs/CTIs was implemented during the Seoul, South Korea in May-June, 2018, Maxwell 12th Five Year Plan 2012-2017 by establishing a Syracuse University, New York, USA in November, Sevottam Training Cell in ATIs/Govt. approved 2018 and Duke Centre for International Develoment Training Institutions in 10 States. This Scheme has (DCID), Duke University, Durham, USA during been extended for a further period of 3 years till January, 2019. 31.03.2020. 19.8.4 Department has signed/renewed an Memorandum of Understanding (MoU) with 19.8 INTERNATIONAL EXCHANGE AND the Public Service Division of the Republic of COOPERATION: Singapore on Cooperation in the field of Personnel 19.8.1 The Department works as the nodal point Management and Public Administration on 1st in respect of matters relating to international June, 2018. cooperation in the field of Public Administration and Governance, which includes organizing 19.8.5 CAPAM International Innovation Awards programmes and visits of the foreign delegations Programme was held in conjunction with CAPAM to India and visits of Indian delegations abroad Biennial conference during 22-24 October, 2018 at as part of projects / bilateral measures taken Georgetown, Guyana. Out of the four categories, up in accordance with the Memorandum of India won awards in 2 categories. The initiative Understandings (MOUs)/Agreements signed entitled Unnayan Banka- Reinventing Education between India and other countries (bilateral or Using Technology of Banka District, State of Bihar multilateral). has been selected under the Category “Innovation Incubation”. Another initiative entitled Unified 19.8.2 Department of Administrative Reforms Agriculture Markets, Co-operation Department of and Public Grievances as the institutional member Government of Karnataka has also been selected and Board member of Commonwealth Association under the Category ‘Innovation in Public Service for Public Administration and Management Management’ and India won gold medal to this (CAPAM) is actively engaged with various strategic initiative. programmes and activities of CAPAM in promoting good governance across the Commonwealth. 19.9 Promoting Adoption of Self- 19.8.3 Under Capacity Building in the field declaration and Self-attestation of Public Administration and Governance, the DARPG has pursued with Ministries/Departments Department has organized three customized of the Govt. of India and the State/UTs to review short-term Foreign Training Programmes on the the requirement of Affidavits and Attestation by theme ‘Minimum Government with Maximum Gazetted Officers in various application forms. Governance’ through e-Governance based About 58 Ministries/Department of the Central Citizen Centric On-line Services, for officers from Government and majority of the States/UTs have Government of India and the States/UTs, including already abolished requirement of Affidavit and
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Attestation by Gazetted officers except where it The Documentation and Dissemination Division is required under a statute. of the Department primarily carries out the activities of documentation and dissemination of 19.10 Minimum Government Maximum good governance practices of Central and State Governance Initiatives (implementation Governments and Union Territory Administration of e-office-Mission Mode Project) with a view to facilitate sharing of experience with one another and replication elsewhere. e-Office is one of the Mission Mode Projects (MMPs), under the National e-Governance Plan This Department brings out its e- Magazine titled (NeGP). The project is aimed at significantly ‘Minimum Government - Maximum Governance’ improving the operational efficiency of Central (MGMG) as an e-Book in its endeavors to document Government Ministries and Departments through and disseminate successful good governance improvement in the workflow mechanisms and practices. In the e- Magazine, write-ups based on associated with office procedure manuals. The the shortlisted initiatives as listed at Annexure. VII DAR&PG is the nodal agency for implementing of PM Awards and National e- Governance Awards the project “e-Office”. Effective steps have been instituted by DARPG have been compiled. It is taken to expedite implementation of e-office in published on the website of the Department in Central Government Ministries/Departments. 43 e-Book form biannually. Central Ministries and Departments have already implemented e-Office fully and about 31 Central 19.13 Promoting e-Governance Ministries/Departments have also started showing (National e-Goverance Awards) improving trends. The Department of Administrative Reforms & Public Grievances along with the Ministry of 19.11 INITIATIVE FOR SWACHHATA Electronics and Information Technology, in PAKHWADA: association with one of the State Governments, 19.11.1 DAR&PG undertook massive cleanliness has been organizing the National Conference drive and activities during the Swachhata on e-Governance every year since 1997. This th th Pakhwada w.e.f. 15 September to 30 September, conference provides platform for the senior 2018. The Department undertook various activities officers of the Government including IT Secretaries for cleanliness of office premises, canteens, toilets, of State Governments, IT Managers of the Central and surrounding areas adjacent to the building Government, and resource persons, experts, during the programme. Poster(s) Competition was intellectuals from the industry and academic organized on the theme ‘Swacch Bharat’ by the institutions, etc. to discuss, exchange views and Department on this occasion. experiences relating to various e-Governance initiatives. This year the Award Ceremony for 19.12 Promoting Documentation and distribution of National Awards for e-Governance Dissemmination of Good Governance 2018-19 has been organized on 27th February, 2019 Initiatives at Dr. B. R Ambedkar International Convention Centre, New Delhi. Awards were given under 6
ANNUAL REPORT 2018-19 169 Department of Administrative Reforms and Public Grievances categories to recognize achievements in the area of e-Governance. A list of Awarded Projects is as under:-
Awarded Projects
S.No. Award Project Name State Category-I: Excellence in Government Process Re-engineering for Digital Transformation 1 GOLD Digital Land (Comprehensive System of Land Uttar Pradesh Management) 2 SILVER Khanij Online Chhattisgarh 3 SPECIAL JURY AWARD IRCTC Rail Connect Mobile App Delhi/GoI Category- II: Excellence in providing Citizen - Centric Delivery 4 GOLD UMANG Delhi/GoI 5 SILVER MahaRERA Maharashtra 6 SILVER National Scholarship Portal 2.0 GoI/Delhi Category-III: Excellence in District level initiative in e-Governance i. North-East States + Hilly States ii. UTs (including Delhi) iii. Other States 7 GOLD MDDA ERP Sub category (i) Uttarakhand 8 SILVER Hello Uttarakhand Doctor-555 9 GOLD Punarvas Sub category (iii) Andhra Pradesh Category IV: Outstanding research on Citizen Centric Services by Academic/ Research Institutions 10 GOLD Wind power forecasting services for the Whole Tamil Nadu/GoI state of Tamil Nadu 11 SILVER Targeted Intervention to Expand and Uttar Pradesh/GoI Strengthen TB Control Among the Tribal Populations under RNTCP, India Category V: Innovative Use of ICT in e-Governance solutions by Startups [Startup as defined by Department of Industrial Policy and Promotion (DIPP) Government of India] 12 SILVER www.chemicals4construction.com Gujarat Category VI: Excellence in Adopting Emerging Technologies 13 GOLD Ultra Resolution UAV based Geo-ICT enabled Haryana Property Tax management system for Municipal area of Bhiwani 14 SILVER iStart Rajasthan Rajasthan
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The Digital Land (Comprehensive System of Land Management) team led by Shri Pravir Kumar (Project Head) accepting the Gold award for the category Excellence in Government Process Re-engineering for Digital Transformation
The IRCTC Rail Connect Mobile App team led by Shri Sunil Kumar (Project Head) accepting the Special Jury award for the category Excellence in Government Process Re-engineering for Digital Transformation
ANNUAL REPORT 2018-19 171 Department of Administrative Reforms and Public Grievances
The UMANG team led by Shri Neeraj Kumar (Project Head) accepting the Gold award for the category Excellence in providing Citizen-Centric Delivery
The National Scholarship Portal 2.0 team led by Shri S.B. Singh (Project Head) accepting the Silver award for the category Excellence in providing Citizen-Centric Delivery
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The Hello Doctor 555 team led by Ms. Sonika (Project Head) accepting the Silver award for the category Excellence in District level initiative in e-Governance i. North-East States + Hilly States ii. UTs (including Delhi) iii. Other States
The Ultra Resolution UAV based Geo-ICT enabled Property Tax management system for Municipal area of Bhiwani team led by Shri. Anshaj Singh (Project Head) accepting the Gold award for the category Excellence in Adopting Emerging Technologies.
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19.14 CELEBRATION OF INTERNATIONAL all senior officers including Secretary, AR&PG and DAY OF YOGA other officers/officials participated. Officer/officials of this Department also participated in the 4rd 19.14.1 DARPG celebrated 4th International Day of International Day of Yoga held on 21st June, 2018 Yoga on 21st June, 2018. In this connection, regular at different places. Yoga classes in the premises of 5th Floor, Sardar Patel Bhawan during the month of June, 2018 where
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Civil Services Day, 2018 and Prime Two documentary films namely ‘A film on Journey Minister’s Awards Scheme for Excellence of PM’s Awards’ and ‘New India- Shaping the Future’ in Public Administration were screened during the event. 20.1 Government of India celebrates April 21 every year as ‘Civil Services Day’ to rededicate themselves to the cause of citizens and renew their commitment to public service and excellence in work. This date coincides with the date when the first Home Minister of Independent India Sardar Vallabhbhai Patel addressed the first batch of Indian Administrative Service Officers at Metcalfe House New Delhi. The first such function was held in Vigyan Bhavan, New Delhi on 21st April, 2006. On this occasion, the Hon’ble Prime Minister conferred “Prime Minister’s Awards for Excellence in Public Administration” to acknowledge, recognize and award the extraordinary and innovative work done by officers of the Central and State Governments including Districts.
th 20.2 12 Civil Services Day event was organized Hon’ble Vice-President of India inaugurating the 12th Civil on 20-21 April 2018 at Vigyan Bhavan, New Delhi Service Day function at Vigyan Bhavan New Delhi on 20th April, 2018 and inaugurated by Hon’ble Vice President of India on 20th April 2018. On 21st April, 2018, panel Prime Minister’s Awards for Excellence in discussions in plenary and breakaway sessions Public Administration, 2018 on Aspirational districts, identified priority 20.3 The Prime Minister’s Awards for Excellence programmes followed by a Wrap up session in Public Administration were awarded by Hon’ble were organized on the day. On 21st April 2018, Prime Minister of India to select districts and the programme included a plenary session on implementing units under various categories on “Artificial Intelligence for Effective Governance”. 21st April, 2018. Hon’ble Prime Minister conferred
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Awards to 11 best performing districts in implementation of priority programmes namely (i) Pradhan Mantri Fasal Bima Yojana (ii) Deen Dayal Upadhayay Grameen Kaushalya Yojana, (iii) Pradhan Mantri Awas Yojana (Gramin & Urban) and (iv) Promoting Digital Payments. Two Awards were also conferred under Innovation category, one of which was for an ‘Aspirational district’.
Hon’ble Prime Minister addressing the 12th Civil Services Day function in New Delhi on 21st April, 2018
Hon’ble Prime Minister presenting the PM Awards for Excellence in Public Administration in New Delhi on 21st April, 2018
20.4 A new category of awards for Additional transformational improvements in processes/ Secretary/Joint Secretary level officers and systems through simplification, process re- Director/Deputy Secretary serving in Government engineering etc. Two awards were conferred in of India was also introduced in 2018 to recognize this category. their contribution towards bringing about
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20.5 Application for PM Awards is received iii. Build capacity at district, state and centre to online on a designated portal and evaluated ensure optimal use of systems and resources. by three hierarchical Committees i.e. Screening Committee chaired by Additional Secretary level Good Governance Index officers, Expert Committee chaired by Secretary, 20.7 Department of Administrative Reform and Department of AR&PG and Empowered Committee Public Grievances (DARPG), GOI has taken a lead in chaired by Cabinet Secretary. Citizens’ feedback developing the proposed Good Governance Index of shortlisted Districts/Organizations obtained (GGI) recommended by Group of Secretaries (GoS) through Call Centre, spot study reports and on Governance. The proposed Good Governance presentation/interaction by the Districts etc. are Index (GGI) would not only present a comparative taken into account while selecting the candidates picture but also yield valuable state-wise insights for PM Awards. about their strong and weak areas of service delivery, which would help them in generating State Collaboration Initiatives performance improvement mechanism. 20.6 DARPG provides funds to the State 20.7.1 The parameters of Good Governance are Governments under the scheme “State being developed through consultation with various Collaboration Initiatives” with a purpose to stakeholders. A brief detail of activities undertaken build collaboration with State Governments for as part of consultation is provided below: improving public service delivery. The scheme was revised in 2015-16 to include funding for replication National Consultative Meeting: of PM awarded and National e-Governance awarded initiatives. A one-day national consultative meeting was organised at Centre for Good Goverannce (CGG), 20.6.1 The objective of the State Collaboration Hyderabad on 04 May 2017 chaired by Secretary, Initiative is to promote and support improvement DARPG, GoI. The purpose of the meeting was to in public administration for improving service present CGG’s approach and methodology for delivery through a programmatic approach which design and development of Good Governance will: Index (GGI) and to seek inputs for refinement in i. Develop collaborative relationships the same. with central ministries, states and other stakeholders Meeting with Ministries of Government of India ii. Develop a coherent programme of Three rounds of consultations [(i) 01-02 June, 2017 initiatives which will support and encourage (ii) 08 June, 2017 (iii) 15-16 June,2017] have been administrative reform and put citizen at undertaken with 25 Ministries of Government centre stage, particularly the poor of India. The purpose of the meetings was to
ANNUAL REPORT 2018-19 177 Administrative Reforms understand their mandate/priorities and focus to capacity building to deal with the entire gamut of achieve Good Governance as well availability of governance issues from the National to State to the state/district-level database to identify suitable local level and in sectors across the Government. indicators which are output and outcome oriented. 20.8.2 NCGG is governed by a Governing Body, under the Chairmanship of the Cabinet Secretary, State-Level Consultations GoI and a Management Committee with Secretary, •• The purpose of the consultation was to seek Department of Administrative Reforms and Public state’s feedback/ comments/suggestions on Grievances (DARPG), GoI as the Chairperson. indicators and make necessary amendments, if needed. Objectives of NCGG •• Regional-conference involving Northern states •• To be a think tank for governance & policy organised by the DARPG, GoI at Nainital during reforms, cutting across administrative, social, 07-08 July, 2017. Second conference involving economic and financial spheres. remaining states was organised on 22 July, •• To function as a national repository on 2017 at CGG, Hyderabad. Third conference was information on best practices, initiatives organized by the DARPG, GoI at Goa during 14- and methodologies that promote Good 15 September, 2017. Fourth consultation was Governance, E-Governance, innovation & done at Guwahati during 22-23 December, change management within the government; 2017. •• To initiate and participate in action research National Centre for Good Governance and capacity building on various aspects of (NCGG) regulatory and development administration, 20.8 National Centre for Good Governance was public policy, governance and public established as an autonomous institute under the management at National/State & local levels; aegis of Department of Personnel and Training •• To advise on key issues in governance and by upgrading the erstwhile National Institute development synergy across various Ministries/ of Administrative Research, Lal Bahadur Shastri Departments of GoI, and State Governments; National Academy of Administration Mussoorie. DARPG is administrative authority for NCGG •• To promote sharing and replication of innovative from 8.11.2017. NCGG has been administratively ideas and best practices in Governance. transferred from DoP&T to DARPG on 08.11.2017. •• To interact with national and international 20.8.1 The Centre is envisaged to be the apex organizations, in and outside government, think-tank that would guide Government and engaged in research and capacity building in help in implementing good Governance reforms. the above spheres. It seeks to be a high-level institute for research and
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Mandate of NCGG of Bangladesh, Myanmar & Maldives entrusted by Ministry of External Affairs (MEA), Govt. of To promote Good Governance by: India.
•• Carrying out Action Research/ Studies on issues •• NCGG is also conducting Capacity Building relating to governance. Training Programme (CBTP) for the civil servants •• Capacity Building on Public Policy and of Gambia. Governance at both National and International level. Capacity Building Training Programmes (CBTP) on Public Policy and Governance •• Organizing consultations, workshops, seminars for the States/ UTs & talks to promote improved governance. National Undertaking initiatives for citizen centric •• NCGG has been conducting Training governance. Programmes on Public Policy and Governance for the Officers of State Civil Servants for Activities of NCGG Odisha, Madhya Pradesh, Rajasthan, Manipur, Capacity Building Training Programmes (CBTP) Mizoram& Sikkim. on Public Policy and Governance for Neighboring •• NCGG is currently engaged to train the Countries officers from Government of Gujarat on Comprehensive Training Programme – Public International Private Partnerships (PPP). •• NCGG has been conducting Capacity Building •• Capacity Building Training/Workshops for the Training Programme (CBTP) for the civil servants Govt. officers on SDGs (Proposed).
Mid-Career Training Programme for District Administrators of Myanmar(25th March, 2019 – 06th April, 2019)
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Group Photograph of Mid-Career Training Programme for District Administrators of Myanmar (25th March, 2019 – 06th April, 2019)
180 ANNUAL REPORT 2018-19 21 CHAPTER PUBLIC GRIEVANCES
MANDATE The Public Grievances Division is responsible for issuing policy guidelines and coordinating & monitoring of issues regarding redress of public grievances and staff grievances for the Central Government. In accordance with federal principle of governance, the grievances relating to States are forwarded to concerned State Government for appropriate action. In its efforts to provide a more responsive and citizen friendly governance, the PG Division coordinates efforts to formulate and operationalize the Citizen’s Charters of various Ministries/Departments/Organisations and State Governments. The PG Division also coordinates the implementation of Sevottam which is a part of a citizen centric quality management framework for better service delivery.
21.1 The Allocation of Business Rules, 1961, Centre as well as in the States. Accordingly, a allocates to DARPG inter alia, the responsibility Scheme for strengthening of State ATIs through for Policy, Coordination and Monitoring of issues implementation of Sevottam Cell is in place under relating to (a) Redress of Public Grievances in which 10 State ATIs are being funded by the general and (b) Grievances pertaining to Central Department under the scheme. Government Agencies, in particular. The Public Grievance Division is responsible for this activity 21.3 The Public Grievances Division has since December 1987. From 1997, the Division undertaken the following activities during the has also been made responsible for several year:- Citizen Centric Initiatives under the platform of ‘Responsive Government’. These include Citizens’ 21.4 Grievance Redress Charter, Information Facilitation Counters, and 21.4.1 An online system for grievance redress, Quality Management System (QMS) framework called the ‘Centralized Public Grievance Redress called Sevottam, for bringing improvement in and Monitoring System’ (CPGRAMS) has evolved public service delivery on a continuous basis. since 2007. At present its upgraded version 6.0 is in operation w.e.f. 04.01.2018 and is accessible 21.2 The management of Public Grievances at http://pgportal.gov.in and also through www. today envisages reduction in grievances, by darpg.gov.in. It provides for one time registration bringing continuous improvement in Public anytime, anywhere 24X7 and enables the citizen Service Delivery through the extension of to see all the grievances lodged by him and their Quality Management System ‘Sevottam’ at the status on a single screen through the Registration
ANNUAL REPORT 2018-19 181 Public Grievances numbers generated on lodging of the grievance. Grievances (Cabinet Secretariat), Department Citizens can use a Mobile App for lodging of of Administrative Reforms & Public Grievances public grievances and the action Status can also (DARPG) and the Pensioners’ portal has been be viewed on the mobile itself. This mobile app duly integrated through CPGRMS thus enabling is integrated with Unified Mobile Application grievances lodged to any of these entities to be for New-age Governance (UMANG). The app is transferred to the Central Ministries/Departments available in both Android and iOS versions. and State Governments online through CPGRAMS. The CPGRAMS interlinks 87 Central Ministries/ 21.4.2 A new mobile app called MyGrievance Departments/Organistions and 36 States /UTs. has been developed. This app is integrated with There are more than 46,000 sub-ordinate users CPGRAMS and is available in Android version. listed on it which includes subordinate and field 21.4.3 Public grievance mechanism of PMO, the officers also. CPGRAMS is also available in Hindi. President’s Secretariat, the Directorate of Public
Grievance Receipts/disposal in CPGRAMS as on 31.03.2019
Receipts 1866124 2000000 1773020 1800000 Disposal 1577500 1483165 1498519 1600000 1262213 1400000 1049749 1200000
1000000 797453
800000
600000
400000
200000
0 2015 2016 2017 2018
Year-wise Receipts/Disposal graph on grievances received on CPGRAMS
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Salient features of CPGRAMS: (CPGRAMS) with several features viz. one time Total No of Total Ministry/ Total grievances registration, lateral transfer of grievances among Organizations Departments/ sent to States Ministries/Departments/organizations, etc. has registered in States/UTs by DARPG in been introduced in January, 2018. During the CPGARMS 2018-19 as on 1.4.2018 to year 2018-19, 8 operational trainings on CPGRAMS 31.03.2019 have been conducted. During the training, the new 49000 123 12,527* features of CPGRAMS are discussed and problems
* Total No. of Grievances Received by DARPG is 33868 out of being faced by the nodal Public Grievance Officers which 5159 have been received Manually/by Post while redressal of grievances are solved.
21.4.4 Extending CPGRAMS to State 21.4.7 During the period from 2018-19, a total Governments/Union Territories - During the of ten review meetings including five meetings year, the Division has extensively used the through inter-active Video Conferencing Sessions System to forward public grievances to the State were held for reviewing the status of pending Governments. The inflow of State related grievances public grievances in Ministries/Departments and is in two forms (i) through the CPGRAMS and (ii) expediting action on them. The status of Public through post. The grievances received by post are Grievances in 87 Central Ministries/Departments digitized and sent both through the System as well and 10 State Governments have been reviewed as by post to the State Government concerned. in these meetings. Redress response as received is sent by post, to 21.4.8 An Award Scheme has been launched the complainant. During 2018-19 a total of 12,527 for recognizing outstanding performance grievances have been sent to State Governments on CPGRAMS through issue of Certificate of by Department of ARPG. Out of these, 10366 were Appreciation. The Scheme not only takes into received electronically, and 2161 were received by consideration the number of grievances disposed post or given in person by the complainants. by the Ministries/ Departments/ Organizations, 21.4.5 A Public Grievances Call Centre that was but also the feedback of the petitioners made operational through NICSI on pilot basis whose grievances have been closed in the w.e.f. February, 2016 till 31.3.2019 for reminding the System. Upto December, 2018, 30 Certificates concerned officials of 40 Ministries/Departments/ of Appreciation have been awarded. This year, Organizations and expediting grievance petitions Certificate of appreciation was awarded by MoS which are pending for more than two months. The (PP) on 08.01.2019 to 9 Ministries/ Departments/ PG Call Centre has also collected feedback from the Organizations listed on CPGRAMS for the first and petitioners on some of the grievances disposed second quarter of 2018 viz. NITI Ayog, M/o Textiles, through CPGRAMS. M/o Labour, D/o Administrative Reforms and Public Grievances, D/o Science and Technology and D/o 21.4.6 A new version 6.0 of Centralized Public Defence Finance, D/o Investment and Public Asset Grievance Redress and Monitoring System Management, Ministry of Textiles, UIDAI.
ANNUAL REPORT 2018-19 183 Public Grievances
Hon’ble Minister Dr. Jitendra Singh Distributed Awards for CPGRAMS Performance 21.4.9 For updation and review of the Citizens’ were taken by this Department was to develop Charters meetings were held on 20.12.2018 and a Quality Management System (QMS) framework 4.2.2019 under the Chairmanship of Secretary, called ‘Sevottam’ for bringing excellence in service DARPG with 10 Ministries/Departments/ delivery by Government organizations. This has organizations. Four inter-active sessions through institutionalized an assessment-improvement Video Conference were held on 21.1.2019, framework for improving the quality of service 20.2.2019, 11.3.2019 and 25.3.2019 under the delivery on a continuous basis through the Chairmanship of Additional Secretary for review involvement of Ministries / Departments and and updation of the Citizens’ Charters with 87 citizens. Sevottam comprises of 3 modules in Ministries/Departments and 10 State Governments. relation to a public service organization viz., The Ministries/ Departments were requested to (a) Citizens’/Clients’ Charter that specifies the th review and update their Citizens Charter by 30 service delivery standards (b) Grievance Redress April, 2019. Mechanism that gets activated if the service 21.4.10 A delegation of Egyptian Government delivery is not as per standards in the charter, and officials and Cooperative for Assistance and Relief (c) Service Delivery Capability of the organization Everywhere, (CARE) International, officials visited to delivery service as per standards in the charter. the Department of Administrative Reforms & 21.5.2 As part of the Strategic Plan for Capability Public Grievances on 26th February, 2019 to discuss Building towards implementing Sevottam QMS, and understand process, modalities and operation a Scheme for Strengthening of State ATIs/CTIs of Citizen Charter process being followed in India. was implemented during the 12th Five Year Plan 2012-2017 by establishing a Sevottam Training 21.5 PUBLIC SERVICE DELIVERY Cell in ATIs/Govt. approved Training Institutions 21.5.1 One of the citizen centric initiatives that
184 ANNUAL REPORT 2018-19 Chapter - 21 in 10 States. This Scheme has been extended diagnostic study of services provided by these two for a further period of 3 years till 31.03.2020. The Ministries/Departments with a view to enhancing Scheme has also resulted in building capacity of the respective Citizens’ Charters by making it more the ATI to become consultants for implementing citizen-centric. The Study has been completed and Quality Management System ‘Sevottam’ in the the final report of the Study has been shared with departments of the State Governments, including MEA and CBDT. The MEA have already revised the replication of best practices from other States/ Citizen’s Charter based on the recommendations UTs. A number of on-campus and off-campus made in the study. CBDT has already initiated training programmes and workshops have been action for revising their Citizens’ Charters as per held by the ATIs for sensitizing the officers of the the recommendations made in the Study. State Government for implementation of Citizens’ Charter and Grievance Redress Mechanism.
21.5.3 An amount of Rs.39.00 lakh has been released under the above scheme to two State ATIs viz., Haryana and Punjab in 2018, based on their performance and the utilization certificates received from them.
21.6 CITIZENS’/ CLIENTS’ CHARTERS 21.6.1 A Pilot Project of Study of Citizens’ Charters of two Ministries/Departments viz., Ministry of External Affairs (MEA) and Central Board of Direct Taxes (CBDT) was conducted by the PG Division through Quality Council of India (QCI) for improvement of public service delivery through effective implementation of Citizens’ Charter. The single objective of the Project was to undertake a
ANNUAL REPORT 2018-19 185 22 Organisation and Methods CHAPTER Division
MANDATE •• Formulation and simplification of office procedures. •• Publication and updating of the paper based Central Secretariat Manual of Office Procedures (CSMOP), electronic based Central Secretariat Manual of e-Office Procedure (CSMeOP) and Record Retention Schedule (RRS). •• Aiding and advising the Central Ministries/Departments and States/UTs Governments on O&M aspects. •• Implementation of the Plan Scheme of Modernization of Central Government offices located in the city of Delhi and NCR.
Central Secretariat Manual of Office Certificate shall be provided to all Section Procedure (CSMOP) Officers and above rank officers. 22.1 The Central Secretariat Manual of Office 3. Record Management practices in CSMOP, Procedure, 2019 (CSMOP) which will cater to both 2019 have been made in consonance with electronic and paper based file system is under the provisions of the Public Records Act, 1993 finalization of the Department. It merges the key and the Category-A and Category-B records provisions of CSMOP 2015 and 2012 (manual of shall be permanent record. Category-C electronic office procedure). The CSMOP 2019 records shall be maintained in accordance seeks to bring about enhanced systemic efficiency with the Record Retention Schedule of the in file management system and office procedures. Department prepared in consultation with The salient features of draft CSMOP 2019 are as the National Archives of India. under:- 4. CSMOP 2019 places emphasis on Monitoring of Disposal with specific provision for 1. The Manual will have 16 chapters. Definitions monitoring of Receipts, time limits for disposal have been categorized as Glossary and given at of cases, monitoring of court cases/CAT the end of the CSMOP 2019. Decision making orders, register of parliamentary assurances. in Government, Knowledge Management, and Digitization Framework are three new 22.2 An inter-Ministerial Committee constituted Chapters. under the Chairmanship of the Additional Secretary, Department of Administrative Reforms & 2. The latest practices in e-Office procedures Public Grievances (DAR&PG) to review the Records have been included. Digital Signature
186 ANNUAL REPORT 2018-19 Chapter - 22
Management procedure (contained in the CSMOP since the year 1987-88. The scheme has been & CSMeOP) and Records Retention Schedule of the extended to the Government offices located in Government of India last revised in the year 2012 NCR in the year 2018. has given its recommendations. The draft Report 22.4 Under the Scheme the Department has been circulated to all the Members and will provides 75% financial assistance of the total be finalized in the current financial year. cost of the project which is recommended by an Inter-Ministerial Screening Committee and the Modernization of Government Offices beneficiary has to chip in with 25% of the cost. Scheme Since the year 1987-88 till date, the DAR&PG has 22.3 In order to give catalytic effect to extended a financial assistance of 83.79 crore modernization of offices as an overall process approximately for financing 479 modernization of Administrative Reforms, the DARP&G is projects/proposals. implementing a Plan Scheme for Modernization of Government offices located in the city of Delhi
ANNUAL REPORT 2018-19 187 23 CHAPTER e-Governance
23.1 The Department of Administrative Reforms 23.2.1. This year, the Award Ceremony for & Public Grievances along with the Ministry of distribution of National Awards for e-Governance Electronics and Information Technology, in association 2018-19 has been organized on 27th February, with one of the State Governments, has been 2019 at Dr. B. R Ambedkar International organizing the National Conference on e-Governance Convention Centre, New Delhi. Dr. Jitendra every year since 1997. This conference provides Singh, Hon’ble Minister of State (Independent platform for the senior officers of the Government Charge) of the Ministry of Development of North including IT Secretaries of State Governments, IT Eastern Region, Minister of State in the Prime Managers of the Central Government, and resource Minister’s Office, Personnel, Public Grievances persons, experts, intellectuals from the industry and and Pensions, Department of Atomic Energy and academic institutions, etc. to discuss, exchange views Department of Space has presented the National and experiences relating to various e-Governance e-Governance Awards. Awards were given in 6 initiatives. categories to recognize achievements in the area of e-Governance. The six categories under which 23.2 National Awards for e-Governance Awards were presented are as follows:
The Digital Land (Comprehensive System of Land Management) team led by Shri. Pravir Kumar (Project Head) accepting the Gold award for the category Excellence in Government Process Re-engineering for Digital Transformation
188 ANNUAL REPORT 2018-19 Chapter - 23
(i) Excellence in Government Process Re- also been presented in Category-I for IRCTC Rail engineering for Digital Transformation. Connect Mobile App. An Exhibition has also been organised to showcase the best practices, (ii) Excellence in providing Citizen-Centric Delivery. innovative technologies and ICT solutions. The event included an experience sharing session on (iii) Excellence in District level Initiative in some of the awarded initiatives which are : - e-Governance (i) North-East States + Hilly States (ii) UTs (including Delhi) (iii) Other 1. IRCTC Rail Connect Mobile App States. 2. UMANG (iv) Outstanding research on Citizen Centric 3. MDDA ERP Services by Academic/Research Institutions. 4. Punarvas (v) Innovative Use of ICT in e-Governance solutions by Start ups [Start up as defined 5. Hello Doctor 555 by Department of Industrial Policy and 6. Wind Power forecasting services for the State Promotion (DIPP) Government of India] of Tamil Nadu
(vi) Excellence in Adopting Emerging 7. Ultra Resolution UAV based Geo ICT enabled Technologies. Property Tax Management System for 23.2.2 Gold and Silver Awards in each category Municipal Area of Bhiwani. has been presented. A Special Jury Award has
Inauguration of the Exhibition by Sh. K. V. Eapen, Secretary, DARPG during the Award Ceremony
ANNUAL REPORT 2018-19 189 e-Governance
23.2.3 The focus was on Citizen Centric Services 23.3.3 On the spot inspection of Ministries/ and application of technology for encouraging Departments who have achieved 80% target development. It is hoped that the exposure will is done before certification. Also Ministries/ help in digital transformation of the country by Departments performing poorly are invited/ replication of some of the projects. A film of 10 visited for understanding their issues and prepared minutes duration, showcasing the award winning roadmaps for improving their performance. projects of National Awards for e-Governance. 2018-2019 was launched at the event. Two books 23.4 Guidelines for Indian Government were also released viz. (i) Compendium of Selected Websites (GIGW) Papers and (ii) Excellence in e-Governance. 23.4.1 NIC had brought out the Guidelines for 23.2.4 The Event was attended by a large number Indian Government Websites (GIGW) in 2009, which of delegates from Government of India, State was adopted by Department of Administrative Governments, Industry, Academia, and Private Reforms & Public Grievances. The GIGW were Sector. circulated by the DAR&PG, way back in May, 2009 to all central Ministries/Departments for compliance and also furnishing status of action taken in 23.3 e-OFFICE the matter. Subsequent, to that DAR&PG and 23.3.1 DAR&PG is the nodal Department for Cabinet Secretariat have made several references implementation of e-office project in Central to all the central Ministries/Departments for early Ministries/Departments. National Informatics compliance of the websites with the GIGW. Centre (NIC) is the technical partner of DARPG in this project. The e-Office Mission Mode Project 23.4.2 Due to continuous monitoring 66 Central (MMP) was launched in 2011-12 in a phase Ministries/Departments have now become manner. DARPG provides financial assistance to GIGW compliant and many central Ministries/ the central Ministries/Departments for e-office Departments are on the way of becoming GIGW implementation. compliant in near future. NIC in collaboration with DARPG brought out second edition of GIGW-2018 23.3.2 Effective steps have been taken by and the same was circulated to all Ministries/ DAR&PG to expedite implementation of e-office Departments of Govt of India along with all State in all central Government Ministries/Departments Government/ UT Administration for compliance. by conducting regular review meetings and also by establishing a project monitoring unit in the Department. 43 Central Ministries and Departments have already achieved the target of complete e-office and about 31 Central Ministries/ Departments have also started showing improving trends.
190 ANNUAL REPORT 2018-19 24 International Exchange and CHAPTER Cooperation
24.1 The Department of Administrative and developing staff capability, Sharing good Reforms & Public Grievances (DARPG) deals with governance practices in public administration, matters relating to international exchange and Public Grievance Redress Mechanism. cooperation in the field of Public Administration 24.3.2 In pursuance of the MoU, a four member and Governance, which includes, among other Indian delegation led by Secretary (DARPG) visited things, organizing programmes and visit of Indian Lisbon, Portugal on 8-9 May, 2018 to attend a first delegations to foreign countries and visit of foreign Senior Consultative Body meeting held under delegations to India as part of projects / bilateral the Memorandum of Understanding signed with measures in furtherance of activities included Government of Portugal. During the meeting in the Memorandum of Understandings (MOUs) both sides discussed initiatives and approach for / Agreements signed between India and other Digital Government, Administrative Simplification countries (bilateral or multilateral). & Public Service Delivery and Public Grievance 24.2 The aim of international exchange and Redress Mechanism cooperation component is to share information, best practices and personnel across national ASSOCIATION WITH MULTILATERAL governments. Presently bilateral MOUs in the ORGANIZATIONS IN THE FIELD OF PUBLIC areas of Public Administration and Governance ADMINISTRATION have been signed with France, Malaysia, Singapore, United Kingdom, Portugal, China and trilateral 24.4 Cooperation with International Institute of MoU with Brazil and South Africa (IBSA). Administrative Sciences (IIAS)
24.4.1 The Department is an institutional member 24.3 India-Portugal Cooperation of the International Institute of Administrative 24.3.1 Department has signed an MoU in Sciences (IIAS) since 1998. IIAS was established June, 2017 with Ministry of the Presidency and for the purpose of promoting the development of Administrative Modernization, Government of Administrative Sciences, better organization of Portuguese Republic on ‘Cooperation in the and operation of public administrative agencies, field of Public Administration and Governance improvement of administrative matters and Reforms’. The areas of co-operation under this MoU techniques and for the progress of International includes Digital transformation of Government, Administration. Additional Secretary (DARPG) is Administrative simplification and process re- on the Council of Administration of IIAS in an ex- engineering, Public Service Delivery, Building officio capacity. Additional Secretary (DARPG) has
ANNUAL REPORT 2018-19 191 International Exchange and Cooperation
From left to Right : Mr Amararam Gujar (First Secretary, HOC and Commercial), Ms. K. Nandini Singla, Ambassador of India in Portugal, Mr. K.V. Eapen (Secretary, AR&PG), Ms. Smita Kumar (Joint Secretary, AR&PG), Mr. Sanjay Goel (Joint Secretary, MEITY), First from Right Ms. Ana Claudia AMA, Mr. Eduardo Ramos, Director Asia Ocenia Division in Ministry of Foreign Affairs, Mr. Pedro Silva Dias CEO AMA – First Senior Consultative Body meeting held in Lisbon, Portugal been nominated Vice President for South East Asia 24.5.2 CAPAM International Innovation Awards and the Pacific region of IIAS for the term 2016-19. Programme was held in conjunction with CAPAM Biennial Conference during 22-24 October, 2018 at 24.5 Cooperation with Commonwealth Georgetown, Guyana. Out of the four categories, Association for Public Administration and India won awards in 2 categories. The initiative Management (CAPAM) entitled “Unnayan Banka- Reinventing Education 24.5.1 The Commonwealth Association for Using Technology of Banka District, State of Bihar Public Administration and Management (CAPAM), has been selected under the Category “Innovation is a membership organization dedicated Incubation”. Another initiative entitled “Unified to strengthening public management and Agriculture Markets, Co-operation Department of consolidating democracy and good governance Government of Karnataka has also been selected throughout the Commonwealth. Since inception, under the Category ‘Innovation in Public Service CAPAM has grown to a network of over 1100 Management’ and India won gold medal to this members across the Commonwealth countries. initiative.. The Department became an institutional member of CAPAM in 1997.
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24.6. Capacity Building in the field of Public Training Programmes on the theme ‘Minimum Administration and Governance Government with Maximum Governance’ through e-Governance based Citizen Centric On-line 24.6.1 As part of its international collaborative Services, for officers from Government of India efforts, Department has been exploring and the States/UTs, including PM Award winners/ the possibility of learning and sharing the National e- Governance Award winners in the Korea administrative experiences of other countries, Development Institute (KDI), Seoul, South Korea in particularly in the area of e-Governance and on- May-June 2018 and Maxwell Syracuse University, line delivery of public services. New York, USA during November, 2018 and Duke 24.6.2 During 2018, the Department has Centre for International Development (DCID), Duke organized three customised short-term Foreign University, Durham, USA during January, 2019.
Training Programme organised at Korea Development Institute (KDI), Seoul, South Korea
ANNUAL REPORT 2018-19 193 International Exchange and Cooperation
Exchange and Cooperation with other for Assistance and Relief Everywhere) countries International Team visited Department on 26th February, 2019 to carry on discussion (i) A 8 member delegation from the Cabinet on the administrative reforms being Division of the Government of Bangladesh administered by this Department with visited India as a part of their capacity particular focus on Citizen Charter. The development programme during 20th – visiting delegation interacted with a team of 28th January, 2019. The delegation visited Officers led by Joint Secretary, Department of Department on 22nd January, 2019 to share Administrative Reforms and Public Grievances. experiences on Public Grievances. During The delegation was given a presentation on discussions, presentation on Public Grievance Citizen Charter. Redressal was made before the Bangladesh delegation.
(ii) A delegation comprising of Egyptian Government officials and CARE (Cooperative
194 ANNUAL REPORT 2018-19 25 Documentation and CHAPTER Dissemination Division
25.1 The Documentation and Dissemination themes in association with various State Division of the Department primarily carries out Governments with a view to bring National the activities of documentation and dissemination and State level organizations along with of good governance practices of Central and State other stakeholders to share experiences in Governments and Union Territory Administration the formulation and implementation of good with a view to facilitate sharing of experience governance practices. This year, first Regional with one another and replication elsewhere. Conference on the theme “Good Governance: The activities dealt by the Division are detailed Focus on Aspirational Districts” was held in the below:- month of September, 2018 at Bhopal, Madhya Pradesh. Second Regional Conference on the theme “Good Governance Initiatives” was held in 25.2 Financial Assistance to State Governments/ UT Administrations the month of October, 2018 at Kohima, Nagaland. for professional documentation and Third Regional Conference on the theme “Good dissemination of 'Good Governance Governance: Focus on Aspirational Districts” Practices' was held in the month of December, 2018 at Thiruvananthapuram, Kerala. The objective of the Scheme is to provide financial assistance to support professional documentation and dissemination of good governance initiatives by the States/UT with a view to share experiences with each other and replicate elsewhere. So far eighty two projects have been sanctioned. Financial assistance of upto Rs.3.00 lakh is provided for professional documentation. The report is required to be in e-Book form, instead of paper documentation, alongwith a short documentary film.
25.3 Organization of Regional Shri K. V. Eapen, Secretary, DARPG addressing the valedictory session of 2-day Regional Conference at Bhopal on 10-11th Conferences: - September, 2018. Regional Conferences are organized on specific
ANNUAL REPORT 2018-19 195 Documentation and Dissemination Division
Shri K. V. Eapen, Secretary, DARPG, addressing the inaugural session of two-day Regional Conference at Kohima, Nagaland on 10-11th October, 2018, Shri Abhishek Singh, Commissioner & Secretary, Government of Nagaland; Shri Neiphiu Rio, Chief Minister, Nagaland; Shri R. Binchilo Thong, Chief Secretary, Nagaland; and Smt. Vasudha Mishra, Additional Secretary, DARPG are on the dais
Shri K. V. Eapen, Secretary, DARPG addressing the session of 2-day Regional Conference at Thiruvananthapuram on 10 – 11th December, 2018.
25.4 Publication of Books The Division has already published a series of books on the subject. In the financial year 2018- This Division publishes books containing articles on 19 three books namely ‘New Pathways’ (on 28 select award winning good governance initiatives. successful Innovations and 34 Success Stories in These articles are on the initiatives which were implementation of select Priority Programmes); either shortlisted or have been conferred Prime ‘Aspirational Districts: Unlocking Potentials’ (Book Minister’s Award or National e-Governance Awards. on development of Strategies for transforming 196 ANNUAL REPORT 2018-19 Chapter - 25
Aspirational Districts) and ‘Emulating Excellence - Takeaways for Replication‘ have been published.
Shri M. Venkaiah Naidu, Hon’ble Vice-President of India releasing the book ‘Emulating Experience – Takeaways for Replication’ on 20th April, 2018 at Vigyan Bhavan
Shri Narendra Modi, Hon’ble Prime Minister releasing the book “Aspirational Districts: Unlocking Potentials” on the occasion of Civil Services Day on 21st April, 2018 at Vigyan Bhavan.
ANNUAL REPORT 2018-19 197 Documentation and Dissemination Division
25.5 Exhibition on the occasion of Civil shortlisted Innovations by districts and Central, Services Day, 2018 State organisations was organized. Creative works of Civil Servants were also showcased in the An exhibition on Success stories of identified Exhibition. This included books, music, paintings priority programmes (Pradhan Mantri Fasal Bima etc. The exhibition was inaugurated by Shri M. Yojana, Promoting Digital Payments, Pradhan Venkaiah Naidu, Hon’ble Vice-President of India on Mantri Awas Yojana–Urban & Rural, and Deen the occasion of Civil Services Day held on 20th Dayal Upadhyaya Grameen Kaushalya Yojana) and April, 2018.
Shri M. Venkaiah Naidu, Hon’ble Vice-President of India inaugurating the exhibition on the occasion of Civil Services Day held on 20th April, 2018 at Vigyan Bhavan
25.6 Production of Documentary Films on Best 2018. The films are available on the Department’s Practices website, as well as social media platforms such as twitter and facebook. One film on e-Governance The Department is engaged in producing award initiative was produced and screened during documentary films on best practices across the National Award Ceremony held on 27th February, country. These films are immensely useful for the 2019. administrators as they facilitate dissemination of success stories and their replication. Eighty five 25.7 Publication of ‘Minimum Government – such documentary films have been produced so far. Maximum Governance’ – A biannual e-Magazine In current financial year, two films namely ‘Journey of PM Awards, 2018’ and ‘New India- Shaping the 25.7.1 The Department of Administrative Future’ have been produced & screened during CSD, Reforms and Public Grievances brings out its e- Magazine titled ‘Minimum Government - Maximum
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Governance’ (MGMG) as an e-Book in its endeavors and National e-Governance Awards instituted by to document and disseminate successful good DARPG have been compiled. It is published on governance practices. In the e-Magazine, write-ups the website of the Department in e-Book form based on the shortlisted initiatives of PM Awards biannually.
Dr. Jitendra Singh, Hon'ble Minister of State (I/C), Ministry of DONER, MoS (PMO), Ministry of Personnel, Public Grievances and Pensions, Department of Atomic Energy & Space releasing the July-December 2018 issue of the DARPG e-Magazine, Minimum Government - Maximum Governance on 12.02.2019.
25.7.2 The July-December, 2018 issue of the Districts or Implementing Units and other Central e-Magazine contains write-ups on 16 select good & State Organizations. This issue has write-ups on governance initiatives that have been shortlisted the Priority Programmes, namely Promoting Digital for Prime Minister’s Awards, 2018 for Excellence in Payments, Pradhan Mantri Awas Yojana-(Urban Public Administration for effective implementation & Rural), Pradhan Mantri Fasal Bima Yojana and of identified Priority Programmes and Innovation to Innovations- Aspirational Districts & others.
ANNUAL REPORT 2018-19 199 26 CHAPTER Hindi Section
26.1 Hindi Section of the Department of 26.3 Hindi Pakhwara was organized in the Administrative Reforms and Public Grievances Department during September 14-28, 2018 is committed to comply with various guidelines wherein various competitions were held i.e. issued by the Department of Official Language to Essay writing competition, Noting Drafting promote the usage of Hindi language in the office. competition, Dictation and General Knowledge etc. Many officers/employees participated in these 26. 2 The main function of the Section is to competitions and cash prizes were awarded to the render Hindi translation of the works specifically winners of these competitions. materials related to Civil Services Day held on 20-21 April, 2018 entrusted by various sections/ 26.4 It is significant that Department has officers of the Department and implementation of attended the meetings organised by Department the Official Language Policy, which mainly include of Official Language, Ministry of Home Affairs on compilation of quarterly reports received from various topics regarding implementation of Official various sections of the Department and send it Language Policy for Ministries/Departments. in an integrated form to the D/o Official Language 26.5 The website of Department of in time; organizing quarterly meeting to discuss Administrative Reforms and Public Grievances has these reports. In addition, all the officers/sections been updated and made bilingual. are made aware of the guidelines issued from time to time by the D/o Official Language in connection with promotion of Hindi and their compliance is also ensured.
200 ANNUAL REPORT 2018-19 27 Department of Pension and CHAPTER Pensioners’ Welfare
27.0 The Department of Pension & Pensioners’ 27.1 The Department administers the following Welfare was set up in 1985 as part of the rules: Ministry of Personnel, Public Grievances and i. CCS (Pension) Rules, 1972 Pensions to formulate policy and coordination of matters relating to retirement benefits of ii. CCS (Commutation of Pension) Rules, 1981 Central Government employees. Being the nodal iii. CCS (Extra-ordinary Pension) Rules - 1939 Department for pension and pension related matters, the Department receives a large number iv. GPF (CS) Rules, 1960 of references from Ministries/Departments/PSUs, v. CPF (India) Rules, 1962 etc. The Department also renders advice on vi. Payment of Arrears of Pension (Nomination) interpretation of Pension Rules and considers Rules, 1983 cases referred to it by Ministries/Departments for relaxation of the provisions of Pension Rules. 27.2 The approximate number of Central In 2007, the Department initiated a web-based Government Pensioners is as follows: scheme - Pensioners’ Portal- which has now been Category of Central No. of Pensioners as expanded to run all pension welfare activities of Government on March 31, 2018 Central Government Pensioners. Pensioners
Vision Civil 10,06,811 Defence 30,86,919 Active and dignified life for Pensioners Postal 3,09,601 Mission Railways 14,72,000 1. Formulation of Pension Policy. Telecom 3,27,959 2. Timely and smooth payment of pension Total 62,03,290 and other retirement benefits for Central Government Employees. 27.3 Pensioners’ Portal: 3. Simplification of rules/guidelines and The scheme,‘Pensioners Portal’was started with an procedure and their dissemination. objective to serve as a one stop information source 4. Facilitating prompt redressal of the pension for the pensioners of Government of India and also related grievances. facilitate redressal of their grievances online. With the passage of time, new activities were added 5. Promoting the welfare of pensioners. under the ‘Pensioners Portal’ which now includes
ANNUAL REPORT 2018-19 201 Department of Pension and Pensioners’ Welfare
CPENGRAM, Bhavishya, Anubhav and Sankalp etc. received on Pensioners Portal as on 26.03.19. with an objective to create a single window system for civil pensioners. 27.4 Centralised Pension Grievance Registration and Monitoring System Pensioners’ Portal through its website provides (CPENGRAMS): pensioners with updated information on pension rules, personalized pension road map, online The Department of Pension & Pensioners’ calculator for calculation of pension/family Welfare has implemented the improved version pension and redressal of Pensioners’ grievances of CPENGRAMS. During the period under report, through CPENGRAM. These features, for the sake concerted efforts were made to bring down the of convenience, have also been made available pendency of old grievances while maintaining to pensioners through the Mobile App of the the quality in disposal for which regular review department. With effect from 01.01.2017, for meetings were held with the Nodal Officers of ensuring transparency and accurate and timely various Ministries/ Departments. As a result, 41026 settlement of pension dues it was made mandatory grievances were disposed-off during 01.04.2018 for all Ministries/ Departments to process cases on to 31.03.2019 as compared to 34684 during the Bhavishya. Experiences of retirees while working in previous year i.e. 01.04.2017 to 31.03.2018. the government are being preserved in Anubhav The time limit to redress grievances is 60 days. which has become a treasure-house of information During the period 01.04.2018 to 31.03.2019, 87.4% pertaining to various Departments. The workshops grievances were disposed of within 60 days as are being organised to prepare them for post- compared to 85% during the previous year i.e. retirement life under Sankalp. 69.09 lakh hits were 01.04.2017 to 31.03.2018.
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This department got conducted a root cause a comprehensive review of focus ministries and Analysis of pensioners’ grievances by an after a Root Cause Analysis arrive on the basis of independent third party, keeping in focus the the grievances. The feedbacks were also analysed quality of disposal, which in some cases was along with the redressal procedure. not satisfactory. The methodology adopted was
As a result of this exercise the various stake- 27.5 Pension Adalat: holders of grievances were identified and action taken to rectify the root causes of such grievances. This Department had started the unique This included meetings with banks in such cases experiment of holding Pension Adalat of those where delay took place in initiation of pension/ cases in CPENGRAMS which were either routinely family pension, disruption in pension credit, closed by various Ministries or not disposed of discrepancy in pension amount, not providing within the time-line of 60 days. The methodology pension slips, delay in giving effect to change in adopted was to invite all the stake-holders of a branch as desired by the pensioner. Similarly, issues particular grievance on a single table viz. the pertaining to CPAO were taken up such as revision concerned Department, the PAO, the concerned of pre- 01.01.2016 pension revision cases, delay in Bank and representative of the Pensioner and issue of revised authority etc. resolve the case across the table. Accordingly, the first Pension Adalat of the Department was held on September 20, 2017. 29 grievances, pertaining to different Ministries/Departments, which were old or where the pensioners had expressed dissatisfaction over the disposal by the concerned authorities, were selected from the unresolved grievances in CPENGRAMS. The petitioners as well as the concerned stakeholders viz. Ministry/ Departments/Organization/CPAO/Bank, etc were
ANNUAL REPORT 2018-19 203 Department of Pension and Pensioners’ Welfare invited to attend the above Adalat. During the claims of the Pensioners. Suitable instructions first Pension Adalat, out of the 29 selected cases, were given to the concerned Departments in the 19 cases were resolved in the Adalat itself. 18 out remaining cases. As on November 30, 2017, out of these 19 cases, were resolved by accepting the of 29 grievances raised in Adalat, 26 have been resolved.
Encouraged by the response and speedy justice stakeholders from Ministries, Departments, Banks, delivered, the Department organised the 2nd CPAO, were called upon to redress the grievances Pension Adalat on February 9, 2018. 34 pending on the spot. The cases included revision of Family pension grievances were taken up and the various Pension, Commutation of Pension, final settlement
204 ANNUAL REPORT 2018-19 Chapter - 27 of GPF, Fixed Medical Allowance etc. Out of the and Posts. The Chief Secretaries of States were also 34 selected cases, 20 cases were resolved in the asked to conduct Adalats for the All India Service Adalat itself. Out of these, 19 cases were resolved Pensioners who fall within the jurisdiction of this by accepting the claims of the Pensioners. Suitable Ministry. The model followed was to bring all the instructions were conveyed to the concerned stake-holders viz. the Heads of the Department, the Departments for resolving the remaining cases. PAO office and the concerned Bank, on one table As on November 30, 2018, out of 34 grievances along with the pensioner or his representative and raised in Adalat, 30 have been resolved. provide on-the-spot resolution. From the reports received, 12,849 cases were taken up for redressal The Departmental Parliamentary Standing in these Pension Adalats. 9,368 (73%) grievances Committee for Ministry of Personnel, Public relating to Central Govt. Ministries/Departments/ Grievances & Pensions in its 95th Report appreciated Organisations were resolved on the same day. the system of holding Pension Adalats and In addition to this, States/UTs, also conducted suggested that a day may be dedicated to the Pension Adalat for All India Service retired officers, Pensioners, as a part of good governance, and during which 1614 grievances were settled on the efforts be made to minimise their grievances. The same day. This was one of the largest Pensioner Committee had suggested holding Pension Adalats, Grievance resolution exercises ever undertaken in on a particular day, across Ministries, throughout the country. the country, with this objective in view.
All India Pension Adalat - 2018: In its attempt to devote one day in the year to Pensioners, Department of Pension & Pensioners’ Welfare conducted an All India Pension Adalat on September 18, 2018, which was inaugurated by the Hon’ble MoS (PP).
On the same day, the Department of Pension & Pensioners’ Welfare also took up 32 grievances of various Ministries where the pensioner has expressed his / her dissatisfaction over the disposal by the concerned authorities. These cases were selected from the unresolved grievances in These Adalats were conducted across Ministries/ CPENGRAMS portal. In addition, 4 cases which could Departments throughout the country including all not be resolved in the last Pension Adalat were the Central Armed Police Forces (CAPFs) as well as also reviewed. Out of these, 22 cases were settled non-Civil Ministries viz. Defence, Railways, Telecom on-the-spot in the Adalat. Suitable instructions/
ANNUAL REPORT 2018-19 205 Department of Pension and Pensioners’ Welfare directions were given in the remaining cases to the concerned Departments/PAO’s/CPAO’s/Banks to resolve the grievances within a given time frame.
27.6 BHAVISHYA – Online Pension Sanction and Payment Tracking System: The total numbers of pensioners of civil Ministries/ Departments in the Central Government is 10.06 lakhs as on 31/03/2018. A very large percentage of grievances pertain to delay in commencement Till date, 6880 DDOs are on the board of Bhavishya of pensions by various departments. To stream- processing pension cases of 34554 retiring/ line the process of pension sanction, DOPPW retired employees/family pensioners. Further, this introduced unique innovative centralized pension application has so far cumulatively processed and processing software called ‘Bhavishya’ for all issued PPOs in respect of 58,425 employees till Central Government Civil Ministries/Departments. 26.03.2019. The ‘Bhavishya’ software was indigenously made All the Central Armed Police Forces (CAPFs) i.e by the Department of Pensions and was meant to BSF, CRPF, CISF, Assam Rifles, ITBP and SSB are be a common platform for processing of pension on-board and processing their pension cases cases on this platform by all Civil Ministries through Bhavishya. Bhavishya has also been made and Departments of Government of India. This operational for processing the Family Pension/ software brought all the stakeholders on a Invalid Pension/ Extra Ordinary Pension/Extra- common platform who were till date decentralized Ordinary Family Pension cases for the employees on to a single platform. Bhavishya has laid down covered under National Pension system (NPS). the foundation of e-PPO with the integration of PFMS system of Controller General of Accounts and PARAS system of Central Pension Account Office. The system laid down a common methodology incorporating all the rules and regulations of CCS (Pension) Rules, 1972 and automatic calculation of pension. This system does automatic pension processing of dues and therefore eliminates manual intervention ensuring transparency in the system. The system on its own keeps throwing up alerts to the pensioner as well as to the stakeholders for After covering Ministries/Departments, Bhavishya meeting out the deadlines prescribed for various has been expanded to cover Central Government stages. As on date in 407 offices pension papers Employees working under UTs and Delhi Police are moving electronically from retiree to Head of Administration. Accordingly, Hands-on training to Office, Pay and Account Office and to CPAO. 96 dealing officials of Delhi Police Administration
206 ANNUAL REPORT 2018-19 Chapter - 27 has been completed by November, 2018 while the role in creating awareness of pensioners who same for UTs i.e. Chandigarh, Daman & Diu, Dadar& are residing in various parts of the country. This Nagar Haveli and Lakshadweep are under process. Department therefore, planned and executed an awareness campaign by utilizing all of the 27.7 Creating awareness on pensioners’ above as well as holding awareness programs/ entitlements and Rules: workshops in different parts of the country. As against a budget provision in FY 2018-19 under As recommended by the Parliamentary Committee the head Advertisement and Publicity of Rs. 3.73 of the Ministry of Personnel, Public Grievances and crores, an amount of Rs. 3.61 crores was incurred Pensions in its 95th report, the Department this year by 27.03.2019. The pensioners’ entitlements were made more efforts to reach out to the pensioners, published in 423 national and regional dailies especially family pensioners, to inform them about through the year. government schemes meant for them including changes brought about in their entitlements. Training programs at various locations were also A major part of this effort was the making of a organised for the retirees, pensioners and dealing documentary by the Department highlighting staff. In this year, 1390 retirees participated in simplification of rules effected with respect to the pre-retirement counselling held at Delhi, Kolkata, pensioners’ entitlements. This documentary was Lucknow, Ghaziabad, Patna and Chennai. 943 posted on the official website of the Department, officials processing the pension cases were as well as on YouTube and 1.86 lakh hits were imparted training about pension rules and online recorded showing that it was quite popular and processing of pension cases. 120 master trainers had the desired effect. were created to further impart the training in their organization about pension rules and process. Electronic, print and social media have a vital
ANNUAL REPORT 2018-19 207 Department of Pension and Pensioners’ Welfare
27.8 ANUBHAV: On the directions of the Hon’ble Prime Minister of India, Department of Pension & Pensioners’ Welfare had launched an online platform entitled ‘Anubhav’ for sharing experiences of retiring government employees while working with the Government. It is envisaged that over a period of time, this will create a wealth of institutional memory with replicable ideas and suggestions. This will prove an invaluable tool for helping in future governance related issues since a treasure trove of wealth shall be left behind by the retiring generations of Government employees and officers.
Further, this department organised an analysis of the Anubhav portal through an independent third party with the objective to improve the working of the portal and concretizing the system of shortlisting best write ups for Anubhav Awards. It may be recalled that Anubhav Awards were instituted in order to encourage Government Third Anubhav Awards distribution on September 18, 2018 servants to leave behind their experiences. As a 91 organizations have registered on Anubhav result of the same, a proper system for evaluation Portal of this Department, 5992 write-ups have of write ups was put in place with participation of been published and 2498 write-ups which have departments other than DoPPW in the evaluation been uploaded are waiting to be published as on committee. Different areas of working were also 31.03.2019. short-listed for the awards so that all areas of government working get by and large covered and 27.9 SANKALP: to give maximum participation of all departments with respect to their work. India has a fast aging population. Average life expectancy has risen to 69 years India and During the Third Anubhav Award Ceremony, six pensioners have on an average 10 years of post- Awards were given by the Hon’ble Minister of State retirement life. Their withdrawal from the work (PP) on September 18, 2018 to selected write-ups sphere has important implications for them and published from April 1, 2017 to March 31, 2018 in most cases lead to their confinement within on Anubhav Portal. their private sphere. In short, at retirement, social vulnerability increases and physical health goes down due to an inactive life. Ironically, at the time of retirement the Pensioner is at the height
208 ANNUAL REPORT 2018-19 Chapter - 27 of experience in the area in which he has devoted his entire career.
Keeping these factors in view, the Department initiated the scheme entitled ‘Sankalp’ which aims to prepare retiring/retired Government servants for a fulfilling post-retirement life. Under Sankalp, pre-Retirement Counseling Workshops are being organized for retirees. These counselling sessions provide a detailed over-view of entitlements of the pensioner and other benefits, CGHS facilities, •• Tree plantation drive was organized on 20.7.18 investment plans, income tax incentives to by retirees residing in Rohini, Delhi senior citizens and voluntary engagement after retirement. Till date, 46 such Pre-Retirement Counselings Sessions have been organized, benefitting 5272 number of employees.
‘Training of Trainers’ workshop has also been initiated to strengthen in-house capabilities of Government Ministries/Departments for conducting their own Pre-retirement counseling for their retiring employees. The Department has conducted 15 ‘Training of Trainers’ workshops till date creating a pool of around 760 trainers. These Master trainers are able to further conduct Pre- •• A workshop was organized on 10.01.18 in the Retirement Counseling (PRC) for their employees presence of Hon’ble MoS (PP) wherein about within Departments. 125 retirees interacted with 6 NGOs with a view to explore volunteer activities in their post As the desire to remain active and socially retirement life. connected attracts retired volunteers to service, D/o Pension & PW took up following activities this year where pensioners have offered their services voluntarily.
•• Pensioners’ Associations took up cleanliness drives in schools, residential complexes, streets, drains as well as in Parks. They also conducted awareness drives on waste collections amongst children, shop-keepers and households.
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•• A special awareness program on geriatric health Mysore, Vadodara, Trivandrum & Bangalore. Till care and yoga was organized on 11.07.18 with 30.11.2018, 2200 number of DLCs was obtained the help of doctors of the AIIMS & Morarji Desai from homes of aged Pensioners. National Institute of Yoga at Delhi.
•• Keeping in view the great discomfort experienced by very senior and ailing Pensioners in queuing up outside Banks in the month of November to give their Life Certificate, the Department undertook a path breaking initiative: involve Pensioners’ Associations in eight cities on a pilot basis and obtain Digital Life Certificate from home of such Pensioners. For achieving this objective, the Department procured 24 portable tablets through GeM, equipped with IRIS scanners, since often finger- prints do not get picked up easily of aged people. This was a pilot program conducted in Noida/Delhi, Chandigarh, Dehradun, Mumbai,
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27.10 JEEVAN PRAMAAN: detail the way in which Digital Life Certificate can be submitted for making the Pensioners An Aadhar based scheme for online submission aware of the methodology for the same. This of digital life certificate through Jeevan Pramaan documentary was posted on YouTube and portal was launched by the Hon’ble Prime Minister till November 30, 2018, 1,70,000 hits were in November, 2014. Keeping in view the welfare of recorded. This has particularly helped those pensioners’ this Department has been promoting Pensioners who are either abroad with their Digital Life Certificate i.e. Jeevan Pramaan. The children or those who due to age or illness scheme benefits pensioners specially the old and are not in a position to leave the comfort of infirm who can submit life certificate from the their homes. The film by its concept covers all comfort of their homes anywhere in the country or the steps and information required for giving abroad. This is an additional facility made available DLC. As a result of this publicity including to Central Government pensioners. It is designed to through audio-visual, Social network media eventually cover all pensioners across the country. like Twitter, Whatsapp etc. to reach out to the pensioners, the total number of DLCs DLC from home Pilot Project: The DoPPW, is received by November 30, 2018 were 2,83,852 conducting Pilot Programme to reach out to aged as compared to 2,38,446 in the previous (above 80 years) and infirm pensioners who are corresponding period recording a jump unable to visit bank branches and stand in queue by 19%. for submission of Annual Life Certificate in the month of November, to submit Jeevan Pramaan (ii) Meetings with Banks and requesting them to instruct their branches that any from their home. The Pilot Programme was run pensioner going to submit Life Certificate w.e.f. 01.11.2018 through identified Pensioners to any bank branch should not be returned Associations in Dehradun, Mumbai, Bangaluru, without submission of life certificate. It was Vadodara, Trivandrum, Mysore, Chandigarh, Noida stressed that the entire procedure should and Delhi during the current F.Y 2018-19. be automated i.e. downloading Digital Life Certificate (DLC) generated by Jeevan Pramaan Server and matching the details with their data base and sending SMS to pensioner regarding matching/mismatching of the data for uninterrupted payment of pension. Banks were also requested to cooperate with Pensioners Associations during the Pilot Programme in those places where Pilot Programme was conducted.
Other efforts made by the Department towards 27.11 Standing Committee of Voluntary this endeavour include: - Agencies (SCOVA): (i) A Documentary was made, explaining in A Standing Committee of Voluntary agencies
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(SCOVA) has been set up under the Chairmanship reconstituted in January, 2018. The last SCOVA of MOS (PP) with a view to provide feedback on meeting was held under the Chairmanship of the implementation of policies/programmes of Dr Jitendra Singh, Hon’ble Minister of State (PP) this Department besides mobilizing voluntary on March 23, 2018 in New Delhi, which was effort to supplement the Government action. The attended by representatives of various Pensioners SCOVA consists of a Standing Group (5 members) Associations and the Ministries/Department. and a Rotating Group (10 members). SCOVA was
27.12 Dearness Relief to Pensioners/ For the convenience of all Ministries/Departments/ Family Pensioners: Banks/Treasuries/Post Offices, orders are hosted on the website of this Department. This facilitates Revised rates of Dearness Relief (DR) to Central faster payment of enhanced DR by Pension Government Pensioners/Family Pensioners Disbursing Authorities. on implementation of decision taken on recommendation of 7th CPC are admissible at The process has been streamlined to ensure following rates:- that enhanced DR orders are issued with a minimum time lag with reference to the orders Date from Rate of Dearness Relief per for enhancement of DA. which payable month From 01.01.2018 7% of Basic Pension/Family Pension 27.13 Important Policy decision(s) From 01.07.2018 9% of Basic Pension/Family 1. The minimum pension has been incurred Pension to Rs.9,000/- per month as against existing From 01.01.2019 12% of Basic Pension/Family minimum pension of Rs.3,500/- per month. Pension
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2. The minimum disability pension and family such cases where divorce proceedings had pension covered under CCS(EOP) Rules of a been filed in a competent court during the Government servant/ family of the deceased life time of employee/pensioner or his/her Government servant holding a pensionable spouse but divorce took place after their post has been enhanced to Rs.18,000/- per death, provided the claimant fulfils all other month vide OM No. 1/4/2016-P&PW(F) dated conditions for grant of family pension under 02.08.2017. Rules 54 of CCS (Pension) Rules, 1972.
3. The ceiling of gratuity has been increased 10. To ensure timely payment of pension benefit, from the existing Rs.10 lakhs to Rs.20 lakhs. DoPPW issued an order dated August, 2017 for handing over the pensioner’s copy of PPO 4. A new slab of death gratuity has been added. at the time of retirement alongwith other The family of a Government servant dying retirement dues. The pensioner is no longer while in service with a qualifying service required to visit the bank for getting first of 11-20 years would be entitled to death payment of pension. gratuity at 20 times of emoluments. 11. Vide Order dated 31.01.2018 Certification of 5. The rates of ex-gratia lump sum compensation CMO has been dispensed with for claiming being paid to the families of employees Fixed Medical Allowance to the pensioners who die in performance of duty has been residing in the city not covered under CGHS. increased from existing 10-15 lakhs to Rs. 25- 45 lakhs, depending upon the circumstances 12. Rule 38 of the Central Civil Services (Pension in which the death occurs. Rules), 1972, after obtaining approval from the Department of Expenditure is in the 6. Orders were issued on 04.08.2016 and process of being amended to provide that 12.05.2017 for revision of pension of Pre- Government employees who retire on 2016 pensioners/ family pensioners. account of any bodily or mental infirmity may 7. The Constant Attendant Allowance being be granted invalid pension without linking paid to disability pensioners has been revised it with the length of qualifying service. In from the existing Rs.4500/- p.m to Rs.6750/- other words, the Government servants are p.m. vide OM No. 1/4/2017-P&PW(F) dated now eligible for invalid pension even if their 02/08/2017. qualifying service is less than 10 years.
8. The Department issued an order dated July 13. Orders have been issued on 04.01.2019 that 19, 2017 increasing the amount of Fixed pre-2006 pensioners, who retired from 5th CPC Medical Allowance from Rs.500/- per month pay scale of Rs. 6500-10500/- or equivalent to Rs.1000/- per month payable to the Central pay scales in the earlier pay commission Government Pensioners residing in areas not periods, would be entitled to revision of covered under CGHS, w.e.f. 01.07.2017. pension w.e.f 1.1.2006 with reference to the 9. The Department issued orders on July 19, Grade Pay of Rs 4600/- instead of Rs 4200/-. 2017 stating that the Family Pension to 14. The Department issued an order dated 10th divorced daughter to be granted even in October 2018 for revision of disability pension
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and family pension under CCS (EOP) Rules to 27.14 LoPNrk gh lsok, 2018 (SHS)” pre 1996 and pre 2006 disability pensioners and family pensioners under CCS (EOP) Rules DoP&PW, vide letter dated August 27, 2018 & and included Non-practicing Allowance (NPA) September 6, 2018 had requested 47 Pensioner for revision of disability pension and family Associations identified under Pensioner Portal pension covered under CCS (EOP) Rules to Plan Scheme for observance of “LoPNrk gh lsok, th retired medical officers. 2018 (SHS)” from 15 September, 2018 to October 02, 2018. A special cleanliness drive was also 15. The Department issued an Office undertaken of the office by this Department along Memorandrum dated 24th January, 2019 with beautification of surroundings and cleaning allowing two family pensions under CCS of common area during the period. (EOP) Rules on death of a re-employed pensioner on his death attributable to Govt. service, vide OM No. 01/03/2016- P&PW(F) dated 24/01/2019.
16. A Committee under the Chairmanship of Secretary, Department of Pension and Pensioners Welfare was constituted by Department of Financial Services to suggest measures for streamlining the implementation of National Pension Scheme. The Committee submitted its report on 28.02.2018. Based on the recommendations of the Committee, the Government has taken the following decisions: -
•• Enhancement of the mandatory contribution by the Central Government for its employees covered under NPS Tier-I from the existing 10% to 14%. 27.15 Hindi Pakhwara •• Providing freedom of choice for selection of Hindi Pakhwara was organized by the Department Pension Funds and pattern of investment to in the month of September from 14- 28 September, Central Government employees. 2018 to inculcate the spirit of use of Hindi in official •• Payment of compensation for non-deposit or noting, drafting and communications. Seven delayed deposit of NPS contributions during Hindi Competitions – Hindi Noting and Drafting, 2004-2012. Hindi Translation, Hindi Slogan Writing, Hindi •• Tax exemption limit for lump sum withdrawal Advertisement, (three competitions, one for officers on exit has been enhanced to 60%. With this, and two for staff) Official Language questionnaire the entire withdrawal will now be exempt from and General Knowledge were organized for the income tax. staff members and awards were distributed to all 214 ANNUAL REPORT 2018-19 Chapter - 27 the first three winners in each competition. Total III. Implementation of Employee Information seventeen winners were given certificates during System- The Department implemented EIS the Hindi Pakhwarda Award Ceremony by the module for generating salary of employees. Department. All information regarding joining of individual to working in different pay scales was made 27.16 Miscellaneous activities: online available to DDO as well as to working I. Facilitation Centre -A facilitation centre for employee. Employees can generate salary Pensioners was made with a view to provide slip on any month through this system. a seating space for pensioners who visit the IV. Speeding up the process of pension DOPPW either to register their grievance or to revision of pre-2016 pensioners-The discuss pension related issues with officials. following steps were taken by the Department This also serves the purpose of a Conference to speed up the pension revision of pre-2016 Room for DoPPW. pensioners -
II. Implementation of E-office- D/o Pension •• Concordance table was released to make & PW receives many references on pension uniformity amongst various authorities rules from different Ministries/Departments for fixation of pension. as well as individual grievances from • pensioners. Earlier retrieving a previously • Bhavishya module was expanded with lodged grievance was a tedious issue since inbuilt calculation, so that Head of thousands of postal dak is received every Office working in different Ministries/ week. Therefore, it was decided to implement Departments may process the case e–office completely and make DoPPW a expeditiously. paperless office. As on date all receipts and file •• Meeting organised with banks to clear the movement takes place through e -office and pendency of paying arrear to pensioners for accomplishing this task an appreciation at their end. certificate was awarded to DoPPW by Hon’ble MoS (PP).
Secretary (Pension) reviewing status of revision of pre-2016 pensioners/ family pensioners.
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27.17 Yoga Session: - The Department of sessions have further been arranged once in a Pension and Pensioners’ Welfare celebrated 4th week with the help of Yoga Expert from Morarji International Day of Yoga on 21.06.2018 at Lok Desai National Institute of Yoga, Ministry of Ayush Nayak Bhavan, New Delhi. On this occasion from 29.06.2018 to 27.07.2018. This Department this department organised Yoga Sessions from has also been organizing Yoga sessions twice a 19.06.2018 to 21.06.2018 at Lok Nayak Bhavan, week from February, 2019 to March 2019 with the New Delhi. The Yoga Session programme was help of Yoga Expert from Morarji Desai National completed successfully. All officers and staff have Institute of Yoga, Ministry of Ayush. participated during the yoga sessions. On the request of Officers/Staff of this Department, Yoga
216 ANNUAL REPORT 2018-19 ANNEXURES
ANNUAL REPORT 2018-19 217 218 ANNUAL REPORT 2018-19 ANNEXURES
Department of Personnel and Training Annexure – I Incumbency Position of Group ‘A’ Officers in D/o Personnel and Training as on 31.03.2019
Post Name of Incumbent Secretary(Personnel) Dr. C. Chandramouli Additional Secretary 1. Shri. Lok Ranjan 2. Shri. Pradip Kumar Tripathi 3. Shri. Srinivas Ramaswamy Katikithala 4. Ms. Sujata Chaturvedi Joint Secretary 1. Shri. Vijoy Kumar Singh 2. Shri. G. Dev Tripathi 3. Shri. Mukul Ratra 4. Smt. G. Jayanthi Director 1. Shri. J. Srinivasan 2. Shri. Kabindra Joshi 3. Ms. Rajul Bhatt 4. Ms. Sagarika Patnaik 5. Shri. Shri Prakash Dubey 6. Shri. Subramanya M.S. Rao 7. Ms. Varsha Sinha Principal Staff Officer 1. Shri. Neeraj Sagar Deputy Secretary 1. Shri. A.K.Saha 2. Shri. Ashish Madhaorao More 3. Shri. Ashok Kumar Jain 4. Ms. Ashwini Dattatraya Thakre 5. Shri. A.N.Narayanan 6. Shri. Anindya Bhattacharya 7. Shri. Anurag Sharma 8. Shri. I.P.Nagpal 9. Shri. Juglal Singh 10. Ms. Khushboo Goel Chowdhary 11. Shri. Moloy Sanyal 12. Shri. Naeem Ahmad Siddiqui 13. Ms. R. Gayathri
ANNUAL REPORT 2018-19 219 ANNEXURES
Post Name of Incumbent 14. Shri. Shivendra Chaturvedi 15. Ms. Smita Sarangi 16. Shri. S.P. Pant 17. Shri. Syed Imran Ahmed 18. Shri. U.S. Chattopadhyay 19. Shri. Umesh Kumar Bhatia 20. Ms. Vanita Sood Senior Principal Private Secretary 1. Shri. Harish Kumar Chawla 2. Shri. M.P. Varadharajan 3. Shri. Mukesh Bali 4. Shri. Panna Lal 5. Shri. P. Suresh 6. Shri. Ramesh Chand 7. Shri. Satish Kumar Thakur Principal Private Secretary 1. Shri. A. Arun 2. Ms. Anita Kalra 3. Shri. Amit Munjal 4. Shri. A.Y. Aanad Raj 5. Ms. Dalvinder Kaur 6. Shri. Jay Prakash Singh 7. Ms. Jayashree Halder 8. Ms. Jyoti Arora 9. Shri. Lalit Kumar 10. Shri. Laxmi Narain 11. Ms. Maninder Kaur Grover 12. Shri. Manoj Duggal 13. Shri. Mathew Joseph 14. Shri. M.S. Rawat 15. Shri. Munesh Chand 16. Shri. Premakumaren V.K. 17. Shri. Raghunath Sethi 18. Shri. R.K.Malhotra 19. Ms. Sangeeta Toppo 20. Shri. Satish Kumar 21. Shri. S.G. Mulchandaney 22. Ms. Sripada Swarnlatha 23. Shri. Sunil Kumar 24. Shri. Umesh Kumar Barua 25. Shri.Yati Raj Sehgal
220 ANNUAL REPORT 2018-19 ANNEXURES
Post Name of Incumbent Under Secretary 1. Shri. Ajay Kumar Singh 2. Shri.Amit Srivastava 3. Shri.Amit Srivastava 4. Smt. Anita Bilung 5. Shri. Anil Bajpai 6. Shri. Arvind Thakur 7. Shri. Avinash Chandra 8. Shri. Biswajit Banerjee 9. Shri. Brij Mohan 10. Shri. Chandra Shekhar 11. Shri. Chattra Mani 12. Shri. Chirabrata Sarkar 13. Shri. Dasari Ramesh Babu 14. Shri. Debabrata Das 15. Shri. George Deepak Toppo 16. Ms. Gracy Varghese 17. Shri. Jai Narain 18. Ms. Jayashree Chellamani 19. Ms. Jyotsna Gupta 20. Dr. Kartik Haeadekatti 21. Shri. K. Prakasham 22. Shri.K.C. Raju 23. Shri.K. Srinivasan 24. Shri. Kulbhushan Malhotra 25. Ms. Manjula Juneja 26. Ms. Manmeet Kaur 27. Shri. Manoj Gupta 28. Shri. Mukesh Kumar 29. Shri.Pankaj Gangwar 30. Shri. P.K. Jaiswal 31. Shri. Pradeep. A 32. Shri. Pradeep kumar 33. Shri.Praveen Pal Singh 34. Ms. Preeti Khanna 35. Shri. Raj Kishan Vatsa 36. Shri. Rajbir Singh 37. Shri. Rajesh Sharma 38. Shri. Rajeev Bahree
ANNUAL REPORT 2018-19 221 ANNEXURES
Post Name of Incumbent 39. Shri. Raju Saraswat 40. Shri. Rakesh Kumar Gupta 41. Shri. Rishi Pal 42. Shri. R.P. Tewari 43. Shri. R. Venketasan 44. Shri. Sandeep Saxena 45. Shri. Sanjay Kumar 46. Shri. Sanjay Kumar Das Gupta 47. Shri. Santosh Kumar Verma 48. Shri. Satish Kumar 49. Shri. S.P.R.Tripathi 50. Shri. Subandu Basu 51. Shri. Sunil Kumar Mandi 52. Shri. Sukdeo Sah 53. Shri. Surya Narayan Jha 54. Smt. Taruna Jangpangi 55. Shri.Udai Bhan Singh 56. Shri. Vasanthi V. Babu
Incumbency Position of Group ‘A’ Officers in Public Enterprises Selection Board as on 31.03.2019 Chairman (PESB) Shri. K. D. Tripathi Member (PESB) 1. Shri. M.K. Gupta
2. Shri. Madhusudhan Prasad Secretary(PESB) 1. Ms. Kimbuong Kipgen Director 1. Shri. Kailash Dan Ratnoo Principal Staff Officer 2. Shri. Ram Roshan Deputy Secretary 1. Shri. C.A. Jacob Senior Principal Private Secretary 1. Shri. Rajender Singh 2. Shri. Virendar Aggarwal Principal Private Secretary 1. Shri. Arvind Bhardwaj 2. Shri. Girish Kumar Ahuja 3. Shri. Suneel Kumar Under Secretary 1. Shri. Ajit Kumar
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Annexure-II
ORGANIZATION CHART OF DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES
ANNUAL REPORT 2018-19 223 ANNEXURES
Annexure-III
Department of Administrative Reforms and Public Grievances Incumbency Position of Under Secretary and above level Officers in D/o AR&PG as on 31.03.2019
Post Name of Incumbent Secretary Shri K. V. Eapen Additional Secretary Shri V. Srinivas Joint Secretary 1. Shri V.Shashank Shekhar 2. Ms. Kiran Puri Director 1. Smt. Alpana Shukla Rao Deputy Secretary 1. Shri Satish Kerba Jadhav 2. Smt. Renu Arora 3. Shri Sandeep Mohan Prasad 4. Smt. Prisca Mathew 5. Shri Ajit Kumar Sah 6. Shri Sandesh Saxena Under Secretary 1. Shri Dhananjay Kumar 2. Shri Jagdish Kumar Ambwani 3. Shri Jitendra Sihwag 4. Smt. Pratibha Ahuja 5. Shri L.K. Halder 6. Shri Din Dayal 7. Shri Khamchin Naulak 8. Shri Gya Prasad 9. Smt. Vibhuti Panjiyar 10. Shri Kumar Sanjeet PPS 1. Shri Satish Kumar
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Annexure-IV
Department of Administrative Reforms and Public Grievances Prevention of sexual harassment of women at work place
An Internal Complaint Committee has been constituted in Department of Administrative Reforms and Public Grievances for prevention of sexual harassment of women at work place comprising of following members:
(i) Ms. Kiran Puri, Joint Secretary - Chairperson
(ii) Ms. Alpana Shukla Rao, Director - Member
(iii) Ms. Prisca Mathew, Deputy Secretary - Member
(iv) Ms. Hazel Siromoni, representative sponsored by YWCA - Member
Women employees are being made aware of existence of said Committee from time to time through circulars, display on notice boards and interactions. No complaint of sexual harassment from any of the women employees has been received during the year.
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Annexure-V
Department of Administrative Reforms and Public Grievances Welfare of SC, ST, OBC and Persons with Disability (PWD)
As on 31.03.2019, the incumbency position of SC, ST, OBC and Persons with Disability (PWD) in the Group A, B and C category of officials of Department of Administrative Reforms and Public Grievances is as under:
Category Total SC ST OBC PWD Group-A 24 4 3 3 -- Group-B 39 6 1 5 1(OH) 1(HH) Group-C 19 8 --- 1 1(OH) 82 18 4 9 3
The Department has appointed a Nodal Officer to look into the complaints/ representations, if any, received from SC, ST and OBC officials and as also to watch their welfare. As per instructions of DoPT, the Department is submitting annual report regarding SC, ST, OBC and PWD incumbents online through the URL “rrcps.nic.in”. No complaint from SC, ST, OBC and PWD officials is received during the year.
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Annexure-VI
CITIZEN’s CHARTER DARPG VISION Excellence in governance for the benefit of all citizens.
MISSION To foster excellence in governance and pursuit of administrative reforms through: •• Improvement in Government policies, structures and processes •• Promoting citizen-centric governance with emphasis on grievance redressal •• Innovations in e-Governance •• Documentation & Dissemination of best practices
SERVICES/SERVICE STANDARDS and TIMELINES
S.No List of Services and service standards Timeline 1 Redressal of Public Grievances: i. Action on grievances - Forwarding and monitoring for Within 60 days action by authorities concerned ii. Monitoring of grievances (by senior Officials) One Review Meeting and one VC every 3 months iii. Training on CPGRAMS (for Officers dealing with Once in a month grievance redressal) 2 Recognition of excellence & innovation through i. Prime Ministers Awards for Excellence in Public Once a year Administration and Civil Services Day ii. National Awards for e-Governance Once a year 3 Documentation & Dissemination of best practices i. Regional Conference on good governance initiatives 2-3 conferences in a year ii. Production of documentary films on best practices Films on PM Awarded/e-Gov. Awarded initiatives in a year. iii. Six monthly magazine ‘Minimum Government Two issues containing shortlisted Maximum Governance’ (MGMG) PM/e-Gov. Awarded initiatives in a year. 4 Support to Office Modernisation (Assistance to a set of Once a year Central Government Offices located in Delhi NCR) (i) inviting proposals by May of the year (ii) release of funds by July of the year (iii) monitoring of release by March of the year
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5 Assistance to States: (i) Proposals for Financial i. Financial assistance to States/UTs/CTls for Assistance received up to Professional Documentation and Dissemination 30th September of a year of good governance initiatives/practices through (complete in all respects) e-book (electronic) along with production of short are placed before Evaluation documentary film under the Plan Scheme. Committee for consideration & recommendations within a month. (ii) Financial Assistance is released within 1 week from sanction of the project. ii. Scheme for Strengthening of all State ATIs/CTIs Up to Rs.20 lakh each upto through implementation of Sevottam Cell – For ATIs/ Financial year 2019-2020 CTIs from whom the proposals are received. 6 e-Governance Facilitating implementation of e-office - Providing 30 days assistance to Central Ministries/Departments 7 IE&C Bilateral Cooperation with other countries and foreign At least two training programmes training of officers in a year.
CONTACT DETAILS OF OFFICER(S) Deputy Secretary, Department of Administrative Reforms and Public Grievances, Sardar Patel Bhawan, New Delhi-110001 TelephoneNo: 23401429/23401408 Telefax: 23401444 Email: [email protected]
GRIEVANCE REDRESSAL Visit the link https://pgportal.gov.in. Visit the website of CPGRAMS/PG potal - www.pgportal.gov.in _ > Register yourself as a user -> Register your grievance.
Expectations from the citizens with regard to Public Grievance Redress: i. Grievance is to be lodged after registering on the above given CPGRMAS/pgportal link and supporting documents may be uploaded, if found necessary.
ii. For registration, correct credentials (eg- Name, Address, Phone and e-mail) to be provided.
iii. Issues given below will not be taken up for redressal and hence, may not be registered:
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a. Sub-judice cases or any matter concerning judgment given by any court b. Personal and family disputes. c. RTI matters. d. Anything that impacts upon territorial integrity of the country or friendly relations with other countries. e. Suggestions iv. Any grievance sent by e-mail will not be attended to/ entertained. Please lodge your grievance at pgportal.gov.in
EXPECTATIONS FROM CITIZENS / STAKEHOLDERS. Citizens should first try to access the relevant information from the public domain. i. Citizens should first take up their grievances directly with Ministries/ Departments / State Governments. ii. Any query on the programme, scheme or activity of the Department should be clear and specif- ic. iii. All stakeholders participating in any activity or event of the Department should send the com- plete relevant information in time.
RIGHT TO INFORMATION Visit the link www.rti.gov.in Month &Year of Issue: February, 2019 Month & Year of the Next Review: August, 2019.
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Annexure-VII
Publication of e-Magazine titled "Minimum Government—Maximum Governance" e-Magazine,‘Minimum Government Maximum Governance’ - January to June, 2018
S. No. Select Priority Programmes of National e-Governance Awards 2018
Excellence in Government Process Re-engineering
1. Aadhaar enabled Supply Chain Management, Vijaywada, Govt. of Andhra Pradesh
2. INAM PRO+ Gold, M/ORTH, Govt. of India
3. e-Abgari- mobilizing revenue resources, Govt. of West Bengal
4. e-Vidhan, Govt. of Himachal Pradesh
5. e-Migrate, MEA, Govt. of India
Outstanding Performance in Citizen- Centric Service Delivery
6. e-ILP, Online Inner Line Permit, Govt. of Arunachal Pradesh
7. Integrated Service Delivery, GHMC, Hyderabad, Govt. of Telangana
8. Online Grievance Redressal System, Navi Mumbai Municipal Corporation, Govt. of Maharashtra
9 Soil to sale- solution for doubling farmers income, Rajkot, Govt. of Gujarat
10. Samarakshane- workflow solution for crop insurance, Govt. of Karnataka
Innovations in existing Government Projects
11. MeeSeva 2.0- electronic service delivery, Hyderabad, Govt. of Telangana
Best District level initiatives through ICT
12. e-Office implementation at DC office, Itanagar, Govt. of Arunachal Pradesh
13. e-District- East Khasi Hills District, Govt. of Meghalaya
14. Disaster Management Mobile App ADDMA, Aizawal, Govt. of Mizoram
15. Rohtang Permit- online Pass Issuance, Govt. of Himachal Pradesh
16. Padhe Dantewada Likhe Dantewada- mobile app based student tracking system, Govt. of Chhattisgarh
17. e-Megh- early flood warning system, Valsad, Govt. of Gujarat
18. Online Development Permission, Hyderabad, Govt. of Telangana
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S. No. Select Priority Programmes of National e-Governance Awards 2018
Use of spatial technology and GIS in e-Governance
19. Remote Sensing & GIS based mapping for Water Supply and Sanitation, Nagpur, Govt. of Maharashtra
20. North Eastern District Resources Plan Geo Portal- Applying Space technology in governance, Govt. of Meghalaya
21. GOPLUS- Portal for land use and services, Govt. of Odisha
Innovative use of ICT by Central Government/ State Government PSUs
22. Smart Energy Infrastructure & Revenue Administration, Patna, Govt. of Bihar
23. INFRACON- transparent procurement of infrastructure consultants, NHAIDCL, Govt. of India
24 SAP based ERP in Rajya Vidyut Prasaran Nigam, Govt. of Rajasthan
25. Sabooj Saathi- enhancing access to education in rural services, Kolkata, Govt. of West Bengal
Outstanding initiative in e-Governance by Academic/ Research Institutes and NGOs including Cooperatives/ Federations/ Societies
26. Mahatma Jyotiba Phule Jan Aarogya Yojana- providing quality critical care to low income families, Govt. of Maharashtra
Replication/ Adaptation of the best e-Governance projects/ practices awarded during April 2014 to March, 2017
27. Manav Sampada-e-HRMS, Govt. of Himachal Pradesh
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e-Magazine, ‘Minimum Government Maximum Governance’ (July-December, 2018)
S. No. Select Priority Programmes of Prime Minister’s Award 2018 for Excellence in Public Administration Promoting Digital Payments 1 Bishnupur, Manipur 2 Daman, Daman &Diu 3 Sonipat, Haryana 4 Bokaro, Jharkhand 5 Bhavnagar, Gujarat Pradhan Mantri Awas Yojana- Gramin 6 Kangra, Himachal Pradesh 7 Kawardha, Kabirdham, Chhattisgarh Pradhan Mantri Awas Yojana– Urban 8 GHMC, Hyderabad, Telangana Pradhan Mantri Fasal Bima Yojana 9 Beed, Maharashtra 10 Shivganga Innovations- Aspirational Districts 11 Unnayan Banka- Reinventing Education using Technology, Bihar 12 Lighting Abhujhmad with Public Cooperation, Narayanpur, Chhattisgarh 13 Swachh Sangram, Vizianagaram, Andhra Pradesh Innovations- Others 14 U.P. 100, D/o Home, Uttar Pradesh 15 Community Engagement for Saving Daughters, National Health Mission, Rajasthan 16 Garbage Clinics- Solution for Garbage- free towns, Ambikapur, Sarguja, Chhattisgarh
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Annexure-VIII
Department of Pension and Pensioners’ Welfare
ORGANISATIONAL CHART
PRIME MINISTER
MOS (PP)
SECRETARY
JOINT SECRETARY
DIR (PP) DIR(P) DIR(PW) DS
US-A US-B US-F US-E US-AD.II US(MK) US-AD.I US-G US-Coord
261
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Annexure IX
Incumbency position of Officers in D/o Pension & Pensioners Welfare as on 01/01/2019
Post Name of the incumbent Secretary Shri K.V. Eapen Joint Secretary Shri Sanjiv Narain Mathur Director Smt. Seema Gupta
Shri Harjit Singh
Smt. Sujasha Choudhury Deputy Secretary Shri Sanjay Wadhawan Under Secretary Shri Sanjoy Shanker
Shri S. K. Makkar
Shri Charanjit Taneja
Shri Manoj Kumar
Shri S. Chakrabarti
Shri Ashok Kumar Singh
Shri Rajendra Kumar Dutta
Shri T .C. Varghese
Shri Subhash Chander Assistant Director(OL) Ms. Pushpalata Kumari Section Officers Shri Rajesh Kumar
Shri D. P. Singh
Smt. Kiran Batra
Shri Prashant Gupta
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