60 cents | http://www.ntucthisweek.org.sg60 cents | |MICA MICA (P) (P) 035/10/2009 295/10/2007 4 DECEMBER 2009 A Breakthrough In PMETs Breakthrough LM Launches Professional Chapter For Early Childhood Educators To Capture Sector’s Phenomenal Increase In Workforce Numbers

ou could call the early childhood education sector the new poster child for PMETs (Professionals, Managers, Executives, and YTechnical People) breakthrough. As strives to up its fertility rate, the sector will see a boost of 200 childcare centres in the next four years which will welcome a whopping 2,400 early childhood professionals into the fold, taking the total to over 11,300. Besides wanting to tap on the phenomenal growth of workforce numbers, the Labour Movement also (Top from left) ESU Executive Secretary Zainudin Nordin, NTUC’s SEED Institute Director Chan Tee Seng, ESU President Michael Tan, NTUC ASG Ong Ye Kung celebrate a new chapter with early childhood educators and ESU members. considered the sector’s youthful energy when it launched the professional chapter for early programmes that are skills-based, practical, and help them childhood educators on 2 December 2009, the fi rst of its do their job better. It may, in fact, be pitched at Certifi cate or series to extend PMETs outreach. Advance Certifi cate level. Said NTUC Assistant Secretary-General Ong Ye Kung: “Third, help workers meet new industry requirements. “We chose this sector as the pilot because the parties The government has stipulated that with effect from January involved worked the fastest, have more ideas, and it is a 2013, at least 75 per cent of all preschool teachers in a growing and changing sector.” particular centre must obtain a GCE ‘O’ Level credit in Supported by NTUC, NTUC’s SEED Institute and English Language, and possess a Diploma in Pre-school NTUC’s e2i (Employment and Employability Institute), Teaching.” the ECE Professional Chapter will be spearheaded by The third initiative was, by far, the most well-received the Education Services Union to provide a holistic suite by the nearly 300 early childhood educators in attendance of services to greatly enrich the lives of early childhood who applauded with great aplomb the news that the ECE educators, with professional development taking the Professional Chapter will “reach out to those without DPE-T By and help them enrol into the programme.” Nicolette Yeo frontline. ASG Ong elaborated: “First, we will try to bring more And instead of going with the impracticality of getting PMETs into the sector. Companies under current early childhood educators to re-take their GCE ‘O’ ESU will offer the vacancies, SEED Institute Level English examinations, e2i and ESU will introduce a will provide the professional training, and e2i programme to put them through a Computer Adaptive Test Pg 8 will do the outreach to PMETs, and play the for English profi ciency, a standard widely recognised by the role of the matchmaker, pulling candidates, industry. vacancies and training provider together. ASG Ong assured that more help will be rendered to English A Through this approach, NTUC has helped those who still have problems making the mark. bring in 350 early childhood educators into “We will put them through the relevant Employability Must For the sector this year. Skills System programme to upgrade their English “Second, upgrade the expertise of profi ciency level. We hope that by the middle of next year, Guest current early childhood educators. We need the Government will adopt ESS as an alternative to meeting to deepen their capabilities and the idea is the GCE ‘O’ Level English requirement. This will open up Workers not to move them to Masters or Doctorate a more accessible and practical avenue for existing early degrees but to support them to undergo childhood educators to upgrade their English profi ciency.”

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ESU Positions 4 Senior Mark of Solidarity Four senior management Our management leaders’ leaders joined HDBSU to signing up was a gesture of show their support at its Management Membership Awareness solidarity to show support for the Preschool For Day. (From left) Mr Randy Lim, Director (Corporate union. By signing up as a union Development); Mr Tan Kim “ Chwee Director (Housing member, we are sending a very Staff Join Administration); NTUC strong signal to all the rest of the Deputy Secretary-General, Madam ; staff that we have forged a very People With esides providing care and Madam Audrey Leong, teaching the young, Early Director (Finance); Mr Sng strong relationship between the Cheng Keh, Deputy Chief union and management. We value Childhood Professionals HDBSU Executive Offi cer (Building) infl uence and shape children’s and HDBSU General the importance of strong Labour Secretary, Mr Richard Tan. Passion development through their Management Relations and will Bprovision of quality early childhood education. By continue to build up the rapport.” Thus, it is of utmost importance that the Naseema Banu process of recovery from the crisis. They fear that Director (Finance) – signed up as union members By Randy Lim, Director (Corporate Early Childhood Education Sector is able Maideen they will have no voice or role in this process of that day. Zainudin Nordin Development) Executive Secretary, ESU, and NTUC Director to attract highly motivated professionals rebuilding or remaking of the new world order. Said HDBSU General Secretary Richard Tan: (No Collar, Care and Share) with the passion to nurture our young. To ingapore has just walked through And many of them look at Singapore’s close “We are very glad that our management partners succeed, the industry will need to position one of the world’s worst recessions. cooperation and strong Labour Management are willing to show support for us and we hope Togetherness Is Strength And the hard knocks from this blow Relations with envy,” she said. this will be a form of encouragement for more itself as a choice industry for jobseekers – one with Early We want to show the NTUC Media Co-operative Limited Childhood Professionals who are skilled, respected and fairly has had her celebrating strengthened DSG Halimah highlighted that even countries PMETs (Professionals, Managers, Engineers and Chairman support for the union Noel Hon Chia Chun compensated. ties between unions, employers and like Sweden and Ireland which had built good Technical People) to join us.” [email protected] Government, much to the envy of other countries and do not want to be standing Chief Executive Offi cer ESU has come together with Singapore Workforce S LMR through the years were unable to maintain The union has a total of 3,386 members. [email protected] Development Agency, the Ministry for Community which have witnessed their own models hitting their relationships. Twenty per cent of the PMETs in HDB have joined away from them. The union and Managing Director “ rock bottom. Shona Tan-James Development, Youth and Sports and the Ministry of Education “We have handled our downturn very well. the union as General Branch members and management have been working [email protected] Chief Operating Offi cer and major preschool organisations such as ESU, SEED Housing and Development Board Staff Union’s We were one of the worst affected in the region HDBSU has set a target to recruit another 30 per very closely together through all Alvin Wong Pek Kin Membership Awareness Day on 26 November [email protected] Institute, Association of Pre-school Organisations and and we are one of the fastest to recover. We cent of them by 2011. HDBSU’s Ordinary Branch challenging and diffi cult times. The NTUC This Week Team Association of Early Childhood Educators to form a Marketing 2009 was one such celebration, said NTUC have a lot to thank for. In that light, the good membership of rank-and-fi le employees stands Managing Editor This moment of signing up as Shirley Tan-Oehler and Publicity Workgroup to work together and leverage on one Deputy Secretary-General Halimah Yacob. partnership between HDB and HDBSU is one at 80 per cent now and it hopes to up this by [email protected] members shows how well we work Correspondent another’s efforts to advance the sector to the next level. DSG Halimah, who is also HDBSU’s that should be lauded.” another 5 per cent by 2011. Marcus Lin together. We should continue [email protected] One such effort is working committee headed by ESU Advisor, shared that the Singapore story - of HDBSU held Membership Awareness Day for “Over these two years, we have been creating Senior Journalist our concerted efforts. We should Nicolette Yeo to gather and facilitate/promote good employment practices how employers, labour and government worked the second time this year with the strong support more awareness through our Membership [email protected] Journalists in areas such as hiring, fair employment terms and work-life together to upturn the downurn - was cited of management leaders. Awareness Day, regular recruitment booths and not take these good relations for Naseema Banu Maideen [email protected] balance. The working committee comprises representatives at a recent International Labour Organization Four senior management staff – Mr Randy membership talks. We are also very blessed that granted and should continue to Vanessa Teo [email protected] from childcare and kindergarten operators and WDA. The Governing Body meeting in Geneva, Switzerland, Lim, Director (Corporate Development); Mr Sng we have built cordial and harmonious LMR in strengthen this partnership.” Contributor Muneerah Bee Mohamed Iqbal end result will be documented in a handbook for all preschool in November 2009. Cheng Keh, Deputy Chief Executive Offi cer the past 20 years. It helps that the management Art Director Sng Cheng Keh, Deputy Chief Executive Edmund Seah operators. “The biggest concern among unions (Building); Mr Tan Kim Chwee, Director (Housing works hand-in-hand with us in many ways,” [email protected] Offi cer (Building) Executive Designer Another initiative championed by ESU is a Good worldwide is the fear of being marginalised in the Administration); and Madam Audrey Leong, added Mr Tan. Mohamed Nasuhar Soeyoeti [email protected] Employment Practices Conference called “Bright Beginnings” Executive Editor (Chinese Section) Ho Seo Teck in early 2010. ESU has gained the support from APCO and [email protected] Journalist (Chinese Section) other major preschool operators like NTUC First Campus to Wong Teck Tian NTUC’s SEED Institute’s [email protected] pledge their commitment towards good employment practices By Naseema Banu Maideen Director, Mr Chan Senior Executive Designer (Chinese Section) in their organisations at the conference. Tee Seng (right) presented Minister of [email protected] TUC’s SEED Institute has been NTUC’s SEED Institute Resident Photographer Targeting about 300 operators, employees and partner State for Community Alvin Toh agencies, the conference will also see the offi cial launch of the selected to host the Asia-Pacifi c Development, Youth Sales and Sports Yu-Foo Yee Joseph Loh handbook on good employment practices in preschool sector. Regional Network for Early Shoon (centre) with an [email protected] Is ARNEC’s First art piece by children Jimmy Lim With the handbook and conference, ESU hopes to portray Childhood’s new secretariat in [email protected] of NTUC First Campus Mike Chew the sector positively and attract potential new entrants into the Singapore for the next three years. Co-operative Limited. [email protected] Mrs Yu-Foo was the Chris Seng This opportunity comes at a time when the early sector. At the same time, ESU hopes that current employees N guest-of-honour at the [email protected] Overseas Secretariat Anabel Lim will be encouraged by the positive steps and assurance of fair childhood sector in Singapore is enhancing its launch of Asia-Pacifi c [email protected] Regional Network Sam Gan terms and fair pay and continue to remain in the profession. standards to ensure that good early childhood [email protected] for Early Childhood’s Gena Ang This will help address the tight supply of qualifi ed teachers care and development is within reach of all adding another 20,000 places. There will be new secretariat in [email protected] Singapore. Joy Cheng faced by the sector. parents, said Minister of State for Community around 1,000 centres within easy reach of [email protected] Marketing & Events The third exciting project is the collaboration of ESU Development, Youth and Sports Yu-Foo Yee Singaporeans. Richer Resources Audrey Liu Jiaying [email protected] and NTUC First Campus Co-operative Limited to form a Shoon. She was the guest-of-honour at the “My ministry will raise quality and standards Jolynn Ang Shu Qin Policy makers and early childhood educators in Singapore and the region [email protected] professional chapter for preschool educators. The preschool launch of the secretariat on 1 December 2009. in the sector, so that services are even more Subscription will now have easier access to research, policies and best practices in the Jenny Liau professional chapter offers a value proposition catered to the “ARNEC is a professional network parent and child-centric. Teachers form the core [email protected] area of early childhood education with the launch of ARNEC’s new secretariat Publisher unique needs of preschool union members. With the chapter, established to build strong partnerships in early of childcare - having well trained, passionate and NTUC Media Co-operative Limited members can tap on continuous professional development childhood across sectors and different disciplines, dedicated teachers has a direct impact on how in Singapore. Working with NTUC’s SEED Institute, ARNEC will compile data on Address 1 Marina Boulevard #14-01 “ NTUC Centre Singapore 018989 innovative practices and educational institutions to create new knowledge and Phone 62360555 Fax 65381068 courses, seek career coaching services or employment advice, organisations, agencies and institutions in the well the child is cared for and developed. Printer Times Printers, Singapore Asia-Pacifi c region. Its presence in Singapore will Working with the Ministry of Education, we tools for early childhood policy, research and practice within the region.” The NTUC Family Directory enjoy relevant and exclusive lifestyle benefi ts and widen NTUC Switchboard 62138000 their social network with like-minded individuals sharing the contribute towards accelerating the development have raised teacher qualifi cations for this sector Customer Centre 62138008 Junko Miyahara, ARNEC Secretariat Coordinator Business Centre 62138811 of early childhood sector here and regionally,” she and introduced scholarships this year to support [email protected] same passion. Other partners working closely with ESU in Care & Share 62138201 the formation of this chapter are SEED Institute, NTUC’s e2i said. the professional development of teachers.” Social Enterprises First Campus 63919233 (Employment and Employability Institute), NTUC Membership Mrs Yu-Foo also highlighted the increased NTUC’s SEED Institute will play a key role in Workforce Development Agency this Club 65829876 (Chalet Reservation) 65891666 (Banquet Sales) Department. focus on this sector in Singapore, pointing out the industry’s transformation and its partnership year. About ARNEC Choice Homes 62138822 Eldercare 64785480 that childcare enrolment rates have risen to a with ARNEC as its fi rst overseas secretariat will Fairprice 64560233 ESU will also continue its engagement of youth members “This is very positive as this will help Asia-Pacifi c Regional Network for Early Childhood covers Foodfare 67570330 Healthcare 67440068 working in the sector. From dialogues and interaction sessions, record 89 per cent this year, with 55,000 children. build more platforms to facilitate this role. to improve the number and quality of a wide geographical region from East and Southeast Asia, Income 63462663 LearningHub 64712223 these youths can provide ideas on how they see the future of She attributed this partly to the improved Child Said NTUC’s SEED Institute Director Chan Tee teachers into the industry in two to three South Asia and the Pacifi c, totaling 47 countries. ARNEC Link 62235225 Media 62360555 the sector and become motivated to remain in it. Care Financial Assistance Scheme for low- Seng: “We have stepped up training of teachers years. Supply and quality of teachers is supported by fi ve key international organisations actively Thrift & Loan 65347360 Affi liate ESU envisions creating a different reality for preschool income families. to meet the needs of the industry and create even are critical factors for success. NTUC’s involved in promoting children’s rights - The United Nations RTRC Asia 62924844 © Copyright 2009 employees in the near future – one where preschool is seen “In Singapore, we have implemented more opportunities for continuous professional SEED Institute, as a training arm, is Children’s Fund, United Nations Educational, Scientifi c The publisher owns the copyright to all photographs and articles in this publication. No photograph or article may be reproduced as a sector of choice and which offers those with passion for policies to make childcare more accessible and development. 125 mid-career professionals doubling up this training capacity to and Cultural Organisation, Open Society Foundation, Plan in part or in full without the consent of the publisher. enriching the lives of the young a progressive career and the affordable. We are building 200 new childcare have been trained under the accelerated training meet the increasing demand,” added Mr International and Save the Children. job recognition they richly deserve. centres in Singapore over the next four years, programme initiated by MCYS and Singapore Chan.

NNTUCtw041209ed.inddTUCtw041209ed.indd 2-32-3 112/4/092/4/09 55:15:42:15:42 PMPM iloglobaljobspact • workingfor 5 ILO Global Jobs Pact: Putting Jobs And Decent Work At The Heart Of Recovery as many countries do not have social safety start preparing for a long winter of discontent. nets to support workers who lost their jobs Singapore’s social dialogue on the other By Halimah Yacob thus seriously pushing back the UN Millennium hand strengthened, benefi tting our workers NTUC Deputy Secretary-General Development Goal of halving poverty by 2015. as job losses were reduced and retrenched But there were also some silver linings. At workers were assisted with very proactive the ILO Governing Body meeting in Geneva, labour market programmes. Our re-skilling and Switzerland, in November 2009, The Brazilian retraining programme was also cited as an n June 2009, the tripartite International Bolsa Familia was cited as one good example example of how we have helped workers to Labour Conference adopted the Global of a successful social transfer scheme where weather the storm and prepare for the upturn. Jobs Pact to address the social and families are given cash support so long as they However, one trend observed in other economic impact of the crisis. The biggest make sure that their children attend school. countries which is also discernible here is the concern among many was the lag in time Another example was the Indian work guarantee increase in part-time and short-term work with Ibetween economic recovery and job recovery programme which provides a job for at least low wages and poorer conditions of work. or, worse still, years of jobless growth. 100 days usually through government projects. According to a Ministry of Manpower survey, it So, the Pact stresses on the need to ensure Singapore’s speedy tripartite response to has increased to 12 per cent. This is partly due that growth not only results in new investments the crisis also gained some recognition from the to the downturn as employers are less willing to but is also centred on job creation and social ILO and other unionists. create permanent jobs but it also shows that the protection. A wage survey conducted by the One casualty of the crisis was social stress in the ILO Jobs Pact on the importance International Labour Organization also showed dialogue which had worsened in many of creating decent jobs remain critical. The ILO that in a majority of the countries, including countries. The social partnership in Ireland, had more than a decade enjoined decent work Singapore, real wages had either stagnated which was the ILO’s poster boy of European covering job creation, social protection, rights at or fallen in 2008 with the onset of the crisis. social dialogue for years, had virtually collapsed work and social dialogue as the truly sustainable There was also very weak social protection over job losses and wage cuts as the unions way forward for inclusive growth. Ideas Shared At ASEAN Tripartite Meet By Marcus Lin

ripartite delegations from ten ASEAN countries learned how Singapore’s tripartite partners quickly Timplemented measures like the Tripartite Guidelines on Managing Excess Manpower and the Skills Programme for Upgrading and Resilience to deal with the past year’s economic downturn. Senior Parliamentary Secretary for Manpower and Health Hawazi Daipi told the 40 delegates that Singapore’s model of tripartite collaboration and the downturn ASEAN HR Summit and a study of the impact of seminar made delegates realise the importance measures worked because “the trust, common ASEAN integration on labour markets in ASEAN, of tripartism, especially in managing this very understanding and shared purpose built over seminar participants shared on measures severe economic downturn. Many want to the decades enabled us to address the crisis addressing labour issues from the economic emulate the trust and close bonding between with a united front. Singapore’s tripartism has downturn and the tripartite partners’ roles. the tripartite partners here built up over the been further strengthened as a result of the Representatives from the International Labour years because it is not the same in their downturn.” Organization and the ASEAN Secretariat also countries.” Mr Hawazi was speaking at the `ASEAN took part. Said Food, Drinks and Allied Workers’ Seminar On Tripartism And Social Dialogue And Mr Hawazi said that “tripartism and social Union General Secretary and NTUC Central Measures To Address The Economic Downturn’ dialogue have been key factors in enabling Committee member Tan Hock Soon: “It is a held on 30 November and 1 December 2009 at ASEAN countries to address the downturn,” good time for the participants from ASEAN NTUC Centre. It was co-hosted by the Ministry and it is therefore important to sustain, to share strategies and co-operation. Though of Manpower, the Singapore National Employers institutionalise and build on it with vehicles like there is tripartism in their countries and the Federation and the National Trades Union the Singapore Tripartism Forum. He added plans and objectives appear similar, the Congress as part of the Singapore Tripartism that collaborative projects to enhance labour difference is in the implementation and the Forum. practices including the ASEAN HR Conference, results.” He gave fi gures: “As of end October, about social security, industrial relations, skills SNEF Assistant Executive Director 244,000 workers have signed up to upgrade development and networking, skills recognition, Stephen Yee felt the seminar “provided a themselves through SPUR. Of these, almost labour law, labour statistics, decent work and good opportunity for us to learn and share the 153,000 workers have already commenced corporate social responsibility are all on track. different measures adopted by each respective or completed training. About two-thirds or Delegate Cyrille Tan, who is a NTUC government, employer organisations and trade 163,000 of the committed numbers are Central Committee Vice-President and the unions in managing the economic downturn. workers sent for training by 3,400 companies.” United Workers of Electronic and Electrical The exchange of ideas and engagements Coming after Singapore last year held the Industries General Secretary, said: “The among the ASEAN delegates were remarkable.”

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nine months and the cuts were paid back to the workers in full and they even received a Older Workers’ special bonus. It was a very happy ending to a U Fighters At Work A Sense Of tumultuous year.” A “U Fighter” is a member of the Labour Movement who puts in exceptional efforts to uplift Employment Rate Being on board two unions has provided the lives of workers. Jamie Tan, an Employability Coach at NTUC’s e2i (Employment and Mr Tay with a deeper understanding and insight Employability Institute), has been preparing workers for the economic upturn. In a recent Stays High into the job, people and industries that has led posting on Facebook, a social networking website, she shares about a colleague’s encounter ccording to the Labour Force to an exciting and satisfying journey in his years with a retail sales staff who has undergone training – Satisfaction Survey conducted in mid-2009 by with both USE and HSEU. and is proud of it. The man in the street will often associate “Industrial Relations” with “Although security and healthcare are two the Ministry of Manpower, there was a decline in the proportion of only Collective Agreement bargaining and workers’ welfare. The IR very different industries, the common thread is that they are both essential service and growth Singaporeans employed this year practitioners in the Labour Movement, who deal with the nuts and sectors in Singapore. My work in both unions facebook Home Profi le Friends Inbox Abut older workers managed to maintain their bolts of the business on a daily basis, will tell you that there is much has helped me to cross-share best practices employment rate at the record high reached in more than that, and it is the “much more” that give them a sense and deepen the strengths and capabilities of 2008. Term contract employment also increased both unions. It has been very heartening to Jamie Tan: ‘Cheaper Better Faster’ By SMS as employers sought greater fl exibility to manage of satisfaction at the end of the day. Union of Security Employees manpower. work with the leaders and staff in both of these Jamie’s Notes | Notes about Jamie | Jamie’s Profi le Executive Secretary and Healthcare Services Employees’ Union’s unions where membership increase in the past Deputy Executive Secretary attests to this. three to four years has been exponential and Other Key Findings occasionally, phenomenal,” said Mr Tay. Jamie Tan: ‘Cheaper Better Faster’ By SMS • Employment rate of mature and older workers Sharing his experience with younger aspiring Sunday, November 22, 2009 at 10.14am aged 55 to 64 remained at the record high to better the jobs, image, professionalism, Industrial Relations Offi cer, Mr Tay also advises of 57.2 per cent achieved last year. In fact, them against having mismatched expectations Here’s a real life story about making our organisation work “Cheaper Better Faster”. By livelihood and wages of workers in the private employment rate for older male workers in Vanessa Teo security industry since end-2004. Although to the job. Singapore is one of the highest internationally. At NTUC’s e2i (Employment and Employability Institute), we run industry previews the journey towards being world-class has just “To be an effective IRO, you need to have • Number of workers on term contracts rose and job fairs practically every day to match jobseekers to vacancies. So each started, the JRP projects and tripartite approach a cool head, be humble, have an appetite for 4.3 per cent, resulting in a corresponding day, one of the quiet, tedious and unseen routines in e2i is to sieve out from our hat has given you the most to raising the image, professionalism, jobs and stress and be highly adaptable to change. My increase in their share from 12.4 per cent in satisfaction, asked this reporter. wages in the security industry has seen wages advice to aspiring IR practitioners will be to try database, hundreds of jobseekers whom we think are suitable for the upcoming job 2008 to 12.7 per cent in 2009, continuing “Wow! That’s a tough increase by more than 50 per cent in some to get fi rst-hand experience of IR work through fair, call them, and encourage them to attend. the uptrend observed since data was fi rst one… Because there are many instances, and the security workforce doubling attachments or internships, so that you are fully Calling each jobseeker is a lot of work, yet the payoff is really low. A great majority collected three years ago. This is faster instances of satisfaction that from about 14,000 in 2004 to more than 28,000 apprised of what the job entails and demands.” were either not contactable, not interested, or interested, but did not turn up on than the 0.8 per cent increase in permanent WI have experienced,” said Union of Security today.” employees. This year’s growth was mainly the actual day of the job fair. Employees Executive Secretary and Healthcare Mr Tay also recalled the time propelled by workers on short-term contracts Services Employees’ Union’s Deputy Executive when he persuaded a group of Therefore, my colleagues and I decided, why waste the eff ort? Let’s just SMS them. of less than three months, including casual/ Secretary Patrick Tay. workers to accept pay cuts and We can SMS to a bigger group, they can keep the SMS, read it at their own time, on-call workers. Mr Tay joined the NTUC family in 2002 and journeyed with them till their and decide for themselves if they want to attend the job fair. After all, we can bring • Unemployment rate stood at 5.9 per cent, was assigned to USE in 2004, after which his wages were restored when the the horse to the water, but we cannot force it to drink. higher than 4 per cent a year ago. The rise job responsibilities were expanded to cover company did well again. was felt across all occupations and industries, HSEU in 2006. “A company had to Surprisingly, the results now are far more encouraging. Through calling, we used to particularly manufacturing, and production “At both USE and HSEU, there are inter- institute wage cuts, and I had get 25 per cent turnout for our events. Now, using SMS, we get over 50 per cent and related. woven key areas such as strengthening to help the leaders convince a turnout. The cost of SMS is only one quarter that of calling. Furthermore, the eff ort Production and related – Labour-Management Relationship, capability boisterous and dialect-speaking to SMS is a tiny fraction of calling. 4.3 per cent to 7.1 per cent development and capacity building of leaders group of members to accept This is indeed Cheaper, Better, and Faster. Clerical, sales and service – and the union and many other strategic the cuts. I managed to secure 5.8 per cent to 7.6 per cent programmes and initiatives for the betterment of some NTUC FairPrice vouchers The moral of the story is that ideas to make things Cheaper Better and Faster PMETs (Professionals, Managers, Executives, the jobs and lives of our workers. They all make for the members, as an interim are everywhere. Some of them, like this one, is rather obvious. All it takes is for and Technical People) – my job more meaningful.” assistance which lessened their someone to say the obvious and do something about it. For this to happen it is 2.5 per cent to 3.9 per cent As the conversation carried on, I could tell pains. important for bosses to be supportive, to empower staff , and not to micromanage Manufacturing – 3.8 per cent to 6.4 per cent that Mr Tay spoke more about the Job Re- “Through a surprising us. Construction – 2.8 per cent to 4.1 per cent creation Programme in the security industry. turn of events, the company Services – 3.6 per cent to 5.3 per cent The accumulation of hundreds of such little ideas will make any organisation “USE has embarked on a relentless drive managed to turn around within Teo Vanessa • Proportion of workers aged 25 to 64 fell effi cient, productive and high performing. for the fi rst time in six years to 75.8 per One more thing – we should never think that we are doing a better job by over cent, down from the peak of 77 per cent servicing job seekers. Often, the best response come about when we give them a year ago. This refl ected the reduction in employment rate for workers, most of who time and space to decide for themselves. came from the prime working age group of A Safer Bet 25 to 54.

with its branches to encourage the initiative “We are trying to see how we can represent For Healthcare Workers by communicating with them during branch PMETs and extend our reach to them. We do meetings. The union also communicates to its have some doctors joining the union in the TheThe Healthcare ServicesServices Employees’ he Labour Movement has been rallying them. For example, we have to make sure that members about extending their employability General Branch. In one of our branches, the Union represents a wide ranrangege ofof to be Cheaper Better Faster but the nurses who are serving drugs in hospitals are not and giving them the appropriate opportunities union was even given a time slot during some eemployeesmployees in the healthcare sectorsector Healthcare Services Employees’ Union interrupted, to avoid making any mistakes with to continue with the jobs as they reach the management meetings to inform the staff about iincludingncluding nurses, help attendants, also sees the need for their workers to the prescription.” retirement age. HSEU and the benefi ts of unionising. We have pparamedicaramedic andand administrativeadministrative staff.staff. be Cheaper Better Faster - and Safer. Miss Chia added that being Cheaper Better “On the whole, this is a growing industry and some management joining the union and there HSEU serves more than 1616,000,000 TBesides working towards being more Faster also requires unions to be more productive we need the manpower to serve our patients. has been some progress in this area,” Miss Chia mmembersembers across 17 branchesbranches productive and effi cient, the union also highlights in organising their methods and procedures: The jobs in healthcare also require skills so it is said. aandnd was offioffi cciallyially formedformed inin 2005 the importance for employees in the healthcare “Be it at work or in our process of servicing our important to retain experienced workers,” Miss Moving forward, the union is preparing for its aafterfter the Healthcare CorporationCorporation of sector to carry out safe practices at the members, we have to be conscious of how we Chia explained. With that in mind, the union has future leadership. SSingaporeingapore StaffStaff Union and National workplace that pre-empts and prevents any can enhance our process and systems so that it also been looking at extending its outreach and “Selecting people with passion for the union University Hospital Employees’ undesirable outcomes due to negligence. adds value to the end product.” membership to mature workers as well. is not so easy but HSEU is defi nitely looking Union mermerged.ged. HSEU General Secretary Diana Chia cited an The healthcare industry has also been HSEU is also working at attracting PMETs to groom the next generation of leaders and By example: “In our interactions with patients, errors active in advocating re-employment of older (Professionals, Managers, Executives and providing them with the opportunity to grow and Muneerah Bee Mohamed Iqbal are bound to happen and we work on minimising workers and HSEU has been working closely Technical People). lead,” Miss Chia reassured.

NNTUCtw041209ed.inddTUCtw041209ed.indd 6-76-7 112/4/092/4/09 55:58:59:58:59 PMPM 8 workingfor • strivingformoreupwhenup Speak Good English, Deliver Better Service NTUC LearningHub and Migrant Workers Centre Work Hand- In-Hand To Improve Productivity Of Foreign Workers Through English Language

By Vanessa Teo mproving workers lives does not only mean English language profi ciency. providing temporary material needs, but With this inclusion, MWC Co-Chairman and also equipping them with lifelong skills that NTUC Alignment Director (All Nationalities, Quality Increasing Foreign they can use to upgrade their lives, and this Worklife) urged employers to Workforce Quality is what NTUC LearningHub Private Limited fully support their foreign workers, to help move Iand the Migrant Workers’ Centre are doing. On towards a “Cheaper Better Faster” Singapore, The ability to communicate 2 December 2009, 40 guest workers received making Singapore’s service sector workers’ more with and engage customers their Basic Conversational English For Migrant productive. is crucial for service workers. Basic Workers’ course certifi cates from Minister of “It is important that workers in the service “profi ciency in English helps deliver State (Trade and Industry, Manpower) Lee Yi sector have basic English conversational better service and raises productivity, Shyan, recognising the efforts of the guest language skills, as they will then be able to and companies would achieve cost workers for completing the 36-hour BCE For serve customers well, and more importantly savings through a lower levy bill. This Migrant Workers’ course, stretched over a work more closely and productively with their is an all-win situation for companies, period of two to three months. local co-workers. As an employer, it is their “English is the working language in Singapore duty and responsibility that workers recruited workers and customers, and in and this is particularly important in industries should have basic competencies, in particular turn, help to increase the quality like hotel, retail and food and beverage, where language competency. When employers recruit of the skilled foreign workforce in workers interact regularly with customers. Singaporeans, they require them to speak basic Singapore.” Employees in the services sector will increasingly English, so employers should post the same , Minister of State (Trade and need to be able to communicate in English to be requirements when it comes to foreign workers Industry, Manpower) effective in their jobs. Employers should equip as well,” said Mr Yeo. their workers, both local and foreign, with basic As of 2008, there are 680,000 work permit English language skills so that they can be more holders, excluding foreign domestic workers in effective in their jobs and deliver good service,” Singapore. said Mr Lee. While the foreign workers work to upgrade Serving Customers Better themselves, employers too, have a part to play with the announcement of a new criteria made by I have been working in Mr Lee, that will take effect from the third quarter Singapore for one and a of 2010. English language profi ciency will now be half years. Through the Basic an additional criterion for skilled levy status that “Conversational English course, aims to incentivise companies to equip workers I learnt greetings, introductions with the basic English language skills. Companies and work-related issues like how Sophia Liu and Justin Wan will then be able to achieve cost savings of $90 to complete a form, answer a a month, if the employed foreign worker qualify phone call. This has helped me for the skilled levy status-now including a basic to communicate with guests and In A Nutshell people around me in English.” • English language profi ciency will be an additional criterion for Work Permit Holders to Sophia Liu, 23, Royal Plaza On Scotts Waitress attain skilled levy status. • This criterion will apply from the third quarter of Improved Communication 2010. • This criterion will apply to the hotel, retail, and I have been in Singapore for food and beverage service industries. three years, and this is my • Foreign workers can qualify for skilled levy fi rst job in the hotel line. The course status if they possess the requisite academic “has helped me to improve the way qualifi cations or pass certain skills or trade tests. I communicate, and it was also • Employers who employ any skilled foreign very engaging and fun which made worker under a Work Permit pay $150 a month. Minister of State (Trade and Industry, Manpower) Lee Yi Shyan (centre) learning easier for me.” • Employers who employ any unskilled foreign observes a guest worker undergo English lessons together with Migrant Workers’ Centre Co-Chairman and NTUC Alignment Director (All Nationalities, worker under a Work Permit pay $240 a month. Quality Worklife) Yeo Guat Kwang (second from left) and NTUC LearningHub Justin Wan, 29, Royal Plaza On Scotts Chief Executive Offi cer Zee Yoong Kang (upper right). Technician

NNTUCtw041209ed.inddTUCtw041209ed.indd 8 112/4/092/4/09 6:00:016:00:01 PMPM strivingformoreupwhenup • workingfor 9 Energy Sector Mulls Possibility Of WSQ

By Nicolette Yeo he wafer fabrication sector’s specially-tailored Singapore Workforce Skills Qualifi cations system launched on 31 August Re-employment Of Older Workers 2009 has inspired the energy sector to explore the idea of having Discussion Highlights an Energy Utilities WSQ as well. NTUC Secretary-General was heartened by the fact that With a technical steering committee already in place, Union there is 100 per cent support for re-employment of older workers in the ofT Power and Gas Employees, supported by the Singapore Workforce energy sector. He congratulated the Singapore Power Group for achieving Development Agency and NTUC’s e2i (Employment and Employability Level 4 status, the highest level on the NTUC re-employment framework, Institute), organised a presentation of the WSQ framework on 30 November as well as Sembcorp Utilities Private Limited for achieving Level 3. SG Lim 2009 to management partners. also took the opportunity to encourage all management partners to work If the Energy Utilities WSQ goes ahead as planned, it will potentially towards reaching Level 4. empower more than 3,000 workers with quality training and nationally- recognised skills certifi cation. At the Singapore Power Group, we have an ‘opt-out’ UPAGE General Secretary Nachiappan RK Sinniah said that the Energy Utilities WSQ should be able to provide ‘cheaper’ training for companies approach. That is, older workers are automatically as there is high level of government funding for WSQ programmes; ‘better’ re-employed unless they choose not to continue when industry-wide training collaboration for existing workers, potential workers “they reach 62. About 85 per cent of our older workers and companies in the power and gas sector; and ‘faster’ progression in are re-employed for the fi rst two years, and sometimes developing skills for workers as a WSQ framework will provide clear and employment is extended up to the age of 66, depending structured pathways for progression. on a case-by-case basis.” The presentation also gave management partners the chance to engage in a dialogue session with NTUC Secretary-General Lim Swee Say Quek Poh Huat, Singapore Power Group Chief Executive Offi cer to discuss the Energy Utilities WSQ, as well as the issues of re-employment of older workers and PMETs (Professionals, Managers, Executives, and PMETs Breakthrough Discussion Technical People) breakthrough. SG Lim was instrumental in getting the idea for the Energy Utilities WSQ off the ground. Highlights NTUC Secretary-General Lim Swee Say pointed out that many PMETs were Energy Utilities WSQ Discussion neglected during the downturn as the focus was on rank-and-fi le workers. Moving forward, he said that tripartite parties will be looking into strengthening Highlights the support framework for PMETs because they will form a signifi cant part To create sustainable growth and competitiveness for Singapore, NTUC of the workforce profi le in the future, and therefore become essential to Secretary-General Lim Swee Say stressed that it was necessary for all types the continuity of strong tripartism in Singapore. For a start, PMETs will be of companies in all sectors of the economy to work together to help all provided with a minimum level of protection and their needs in the areas of Collars, all Ages, and all Nationalities of workers to achieve a quantum leap work (workplace representation), live (professional development) and play in productivity. He said that the recent announcement by the government (social benefi ts and well-being) will also be attended to. to curb the infl ow of foreign workers in order to reduce dependence on them for economic growth served as a timely wake-up call for all sectors to Re-employment Training For Mature Workers? re-focus on improving productivity. SG Lim added that all sectors, including energy, should look into up-skilling, re-skilling and multi-skilling their workers For PMETs representation to be successful, we so as to make better use of every person, and the Energy Utilities WSQ is must also be involved in engaging the ageing a good start as “it will become the measurement of skills and competency workforce and re-employment for PMETs. Emphasis in the industry in time to come.” SG Lim also revealed that Singaporeans’ main grouse with the energy industry is that power charges are too high “should be given to the workers aged in their 50s till 62. and suggested they look into managing cost effectiveness, something How can they be trained and prepared for re-employment? that a more productive workforce trained under the Energy Utilities WSQ Maybe we can tailor something for this group. In their framework may be able to address. current job, they may want someone better to take over so that it ensures continuity with attention and experience.” Supporting The Push For Energy Utilities WSQ Quek Poh Huat, Singapore Power Group Chief Executive Offi cer In the energy industry, there is a culture of working together. The concern is that the younger This is an important point; we must try to make our generation of workers have a different set of language, workers as employable as possible. Then, hopefully, “culture and concept of working together especially when there will be more employable workers at the age of 62. there are emergencies and security situations. To continue “In the worst case scenario, those under the Employment this very familiar and strong working understanding, we Assistance Plan are already more employable and can need to continue to develop opportunities for training and move on to other sectors.” development so that the younger workers have that same Lim Swee Say, NTUC Secretary-General mindset, as well as understanding of the industry’s needs. There will also be new areas to think about, such as smart grid, smart metering, electric vehicles, and convergence In that regard, there is a need to have fl exibility in of the power grid with IT. We care about developing new terms of core modules for the Energy Utilities WSQ skill sets for the workers, hence it is a good idea for us to because right now it seems industry specifi c. It should formally develop a competency map that tackles all these “take a horizontal approach so workers can move into areas.” other industries as well.” , Energy Market Authority Chief Executive Offi cer Lawrence Wong, Energy Market Authority Chief Executive Offi cer

NNTUCtw041209ed.inddTUCtw041209ed.indd 9 112/4/092/4/09 5:14:005:14:00 PMPM 10 caringfor caringfor 11 First To Bata Then To School Relief Package Aids 370 Workers

Timely Aid… SISEU members like Mr Senthilkumar Ramachandran (centre) received some relief to UWEEI Gives $406,000 help them tide over tough times of lesser income. Branch Vice-Chairman Thomas Abraham (left) and Branch Chairman Martin Chua (right) distributed Back-To-School these vouchers right at their work sites. Vouchers To Children By Naseema Banu Union That Cares Of 1,838 Members Maideen The past 16 months have been very lant shutdowns tough for us. We had days were rampant of plant shutdowns and By across shop “ Roy Chua our workers had to go on fl oors in the Industrial Relations Offi cer, UWEEI no pay leave. Overtime global fi nancial crisisP and companies in the opportunities also dropped he year is ending and the new year aviation industry were not dramatically. Work volume is starting soon. For parents, this spared in the heat. has dropped by about 30 usually spells another trip down to The Singapore per cent. In these times, we the nearest Popular Bookstore or Rayduwan Hassan (third from left) and family together with UWEEI General Secretary Cyrille Tan (left), Deputy Prime Minister, Defence Minister and UWEEI Industrial & Services appreciate SISEU’s efforts Advisor (second from right) and UWEEI President Francis Lim (right). Bata shop to pick up education Employees Union extended its care and share family of four proved to be more challenging for in helping our workers Tsupplies and white canvas shoes for schooling Mr Cyrille Tan, UWEEI’s General Secretary member with three school-going children, efforts to 370 affected members in one of its Mr Senthilkumar as he is currently pursuing a cope through training and branches - Turbine Overhaul Services Private Diploma in Precision Engineering at Nanyang children. and NTUC Vice-President, was the guest-of- received three sets of Back-To-School vouchers. It shows that This year, the United Workers of Electronic honour for the presentation ceremony. In his vouchers. His three children also received a Limited. $50,000 worth of U Care Immediate Polytechnic in the evenings. unions are sharing the pain and Electrical Industries will be distributing address, Mr Tan highlighted that the union total of $400 worth of UWEEI Bursary Awards, Assistance, U Stretch and Back to School “I have two daughters, one in preschool and more than $406,000 worth of Back-To-School recognised members need for more aid during presented in October 2009. With this total vouchers were distributed to members at their the other going to Primary 1 next year. Life was with employers. In the mean vouchers to 1,838 of its members. The Back- the global economic downturn. The Back- amount received, Mr Rayduwan shared that work site on 28 November 2009. Relief that really getting tough on my single income. So my time, while the business to-School vouchers are given out every year to-School Voucher distribution is one of the such union initiatives are important every year came in these various forms helped lift some wife decided to look for a job and she is now climate may seem to be to union members to help defray the cost of many ways the union tries to help its members in helping the family managing education burden off workers who suffered with lower pay working as a secretary in a law fi rm. She takes getting better, we have to getting school supplies for their children. This alleviate their fi nancial burdens. costs. packets in these times. home about $1,000 a month. remain vigilant as these year, each child will receive $125 worth of With the $2.6 million that has already been “Every bit of expense adds up to quite a Said Mr Senthilkumar Ramachandran, 43, “With an additional $280 worth of vouchers improvements have to be who works as a machinist in the company: “It from the union, there is bigger relief. The Back- vouchers. given out for its U Care initiative, UWEEI’s lot. The total subsidies I receive from UWEEI sustained in the long run.” The fi rst batch of over 700 recipients from total fi nancial aid to its members for 2009 is goes a long way in helping me out with my was very taxing on me for the past year as there to-School Vouchers will help with purchases UWEEI attended a distribution ceremony on 18 $3 million. This fi gure underlines the strong fi nances,” he said. was no overtime income and on top of that, such as uniforms and books for school. The Jeffrey Lam, General Manager, November 2009 at NTUC Centre Auditorium. commitment that the union has towards With a chuckle, Mr Rayduwan added: there were also temporary shutdowns. All that U Care Immediate Assistance vouchers and Turbine Overhaul Services Private Limited It was a mini-family gathering in itself as helping its members, even more so with the “Even the children work a little harder because reduced my monthly take-home pay almost by U Stretch vouchers will help us save when members along with their families tucked into crunch period of the downturn. they know they can qualify for the scholarship 40 per cent, to $1,100.” we do our weekly grocery shopping at NTUC the scrumptious dinner spread provided. Mr Rayduwan Hassan, 43, a UWEEI and bursary awards every year.” Coping as the sole breadwinner to run a FairPrice.”

New Chapter After 31 Years Working Together, Growing Together My mother, Mrs May Wong, had run the home for 11 NTUC Eldercare Welcomes Henderson Senior Citizens’ Home years and I’ve done it for 20. It’s “time to fi nd someone else to carry managing a residential home and certainly Holistic Living For The Elderly on. NTUC Eldercare has resources there will be a lot we need to understand. As By We continue to emphasise of people as well as fi nances and Singapore ages in the longer run, this is an Muneerah Bee Mohamed Iqbal the family as the fi rst line of we want to leave the Home in good alternate form of senior housing that we can hands.” he new year will bring an addition to look into. It is very relevant to the lifestyle of our care and support. For elderly who the NTUC Eldercare Co-operative Asian elderly who always have been living in the are“ single, with little or no family Betty Chen, Chinese Women’s Association Limited family. community in a tight-knitted environment.” support, aged care facilities such President The Chinese Women’s CWA President Betty Chen decided to as Henderson Home provide a place Association will be handing over the entrust the home to NTUC Eldercare as she for them. It will not just be providing Forwarding With The Best HendersonT Senior Citizens’ Home to the care of wants to have some time for herself and family a roof over their heads, but more Interest NTUC Eldercare. This is the fi rst time that NTUC after running the home for 20 years. Mrs Chen of the communal living experience, Eldercare has been approached to manage a is 83 years old. As we advance with this of social engagement, of mutual residential facility. The handover also includes CWA also transferred $250,000 to NTUC handover, we look forward support. Thus, the kind of care given the May Wong Social Centre, a day care centre ElderCare as a gesture to reassure its support. to grow the Home and most of for the elderly, and the May Wong Lifestyle The association will continue to distribute for elderly is more holistic in nature.” Ace Kindred Cheong Ace Kindred all, make sure that the elderly are Centre which organises activities for the elderly, subsidies to existing Henderson residents and , Minister in-charge of Ageing A Celebratory Token… Minister in-charge of Ageing Issues and NTUC Eldercare Co-operative Limited Chairman Lim Boon Heng (right) presenting a “ well cared for. It’s a big challenge both part of Henderson. CWA will be a Patron of the Home. Issues and Chairman, NTUC Eldercare Co- painting by the elderly from NTUC Eldercare to CWA President Betty Chen (left). taking over from Mrs Betty Chen Henderson and NTUC ElderCare had been At the handover ceremony, Mr Lim Boon operative Limited Captain Robin Foo, SMOU President and the home by visiting and taking them out charting a feasible management plan for the Heng, Minister in-charge of Ageing Issues and Henderson’s Management Committee Vice- regularly and SMOU is very blessed and happy but we will move forward to do the Home since March 2009 and all said and done, Chairman of NTUC Eldercare, presented Mrs long been an “adopted” family member. The Chairman, explained the union’s involvement: to be able to do this for Henderson.” best we can.” NTUC Eldercare will be running the Home from Chen with a painting by the elderly from NTUC Singapore Maritime Offi cers’ Union has adopted “We believe in caring and sharing, especially The handover ceremony also marks the Captain Robin Foo, Singapore Maritime 2 January 2010. Eldercare. the Home since 1991 and organises activities for the elderly. It’s a present need right now due 25th anniversary of the May Wong Social Centre Offi cers’ Union President and Henderson NTUC Eldercare General Manager Lim Sia Even before being a full-fl edged member for the residents regularly; celebrating the festive to the ageing population. Over the years, our and this was followed by a Public Seminar on Senior Citizens’ Home Management Hoe said: “This is the fi rst time that we will be of the Labour Movement family, Henderon has occasions and taking them out on excursions. members and committee have been servicing “Ageing and Resilience”. Committee Vice-Chairman

NNTUCtw041209ed.inddTUCtw041209ed.indd 10-1110-11 112/4/092/4/09 55:16:59:16:59 PMPM 12 engaging Bank On A ‘Faster’ SBEU years ago, it was very simple. If you have money, you go to the bank, deposit and then draw it. Today, it is not that simple, the words are so complicated.” By Nicolette Yeo Mr Lim shared that SBEU’s key survival strategy was to gear the fi nancial sector t 55 years old, the into the `Cheaper Better Faster’ direction Singapore Bank as “only by doing so can we create more Employees’ Union is international space for ourselves to excel like fi ne wine - it gets and create growth for Singapore”. better with age. Over He added that a `CBF’ fi nancial Athe years, SBEU’s commitment sector was best achieved through “a to improving the livelihoods of concerted joint effort by both employers workers in the banking industry and unions for the pursuit of continuing has grown from strength to Mr Lim said: “The question that we high productivity.” SG Lim welcomed strength. In 1989, for example, SBEU was therefore have to ask ourselves is whether SBEU’s move to chart ahead with `CBF’ as a among the pioneers in the push for a fl exible there will be a SBEU in another 55 years? Will means of preventing `jobless growth’ in Singapore, wage system. More recently, the union inked a SBEU continue to exist? It may be in different something he predicts will happen to major landmark re-employment of older workers policy form or even take on a different name, but will economies like the United States of America, with Maybank Singapore on 20 November there still be a union representing rank-and-fi le Japan and Europe next year. 2009, well ahead of Singapore’s legislation for workers in the banking industry?” He said: “The year 2010 is going to be a re-employment on 1 January 2012. NTUC Secretary-General Lim Swee Say, very competitive year, and that is the reason why The union’s shining moments were fondly who was Guest-of-Honour, told the more than we must all work together to become ‘Cheaper recalled by SBEU President Michael Lim on the 600 in attendance that he believed that SBEU Better Faster’ not only as a slogan but as a new occasion of its 55th Anniversary Dinner on 28 will stay relevant as long as it adapted to the action. We must build our productivity, build our November 2009 at Meritus Mandarin. Although demands of the changing industry. capabilities, and adapt to changing situations. We SBEU has been highly successful so far, said SG Lim said: “55 years from now, we will accept that the world has changed; we accept Mr Lim, its loss of 2,200 members due to the not be talking about the banking sector; we will that we can change and face the challenges of the consolidation of local banks in 1999 and 2003 be talking about the fi nancial sector because new world. So we have to ensure that no matter is a constant reminder to not take the union’s the fi nancial sector of today is very different how challenging it will be in 2010, we must make relevancy in the future for granted. from the banking sector of 55 years ago. 55 sure that Singapore will come out the winner.”

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NNTUCtw041209ed.inddTUCtw041209ed.indd 1212 112/4/092/4/09 5:14:415:14:41 PMPM ugolfchampionship • engaging 13

An inclusive event including absolutely everybody. Who’s The Boss Of The Course? U Golf Scores With Birdies And Pars With Union Leaders From the moment I arrived at Orchid Country Club, I noticed really a big family get-together of the community how the event was turned into a truly of union golfers. By “golf tournament with so many U Sports Sathish Naidu The small touches like the U Sports and U and U Games banners and other Manager, U Sports Games banners, A-Frames, Pin Flags and Tee- collaterals. A great advertisement for boxes amongst other collaterals made the event the Labour Movement. My heartiest rchid Country Club was abuzz with a wonderful spectacle for all golfers. congratulations to the Organising excitement on 24 November 2009 NTUC Secretary-General Lim Swee Say, as 154 unionist golfers descended who captained the SUN (Staff of NTUC- Committee, and such events do foster on the greens of one of the best ARU) team had this to say: “This U Golf closer ties and fellowship amongst all renovated golf courses in Asia this Championship has made a great start, and the unions. The competitive challenge yearO to decide who is Boss of the Course. should strive to be an all-inclusive, all Collars, made it an exciting day of golf for all.” all Ages and all Nationalities event, so that The Inaugural U Golf Championship John De Payva, NTUC President provided the ideal platform for an all-inclusive hopefully, Tiger Woods can also consider taking golf tournament with 133 men and 21 women part as well!” from 23 unions competing in the Men’s A and SG Lim added that he hopes to see more I am very happy to see many B Divisions, Ladies Open and Team Event women, Young NTUC, nEbO and U Live golfers unions participating in the U (Group of 4). MyGolfKaki also sent a contingent joining in next year. Golf event. It was truly an all CAN comprising many General Branch members. The cocktails and dinner-cum-prize inclusive group. I look forward to next Amongst the players included management presentation ceremony was a great opportunity “ year’s event with my fellow union to renew old ties, settle some side bets and staff from some unionised companies who were golfers, hopefully ‘Cheaper, Better and themselves GB members. enjoy the fellowship and camaraderie amongst Fine Weather’, well done!” Organised by NTUC Club’s U Sports unionists. Wendy Ang from MyGolfKaki won the Department in partnership with OCC and My Women’s category, while EMSEU’s Wong Weng Lim Kuang Beng, Singapore Industrial and GolfKaki, the event is part of the U Games Kong and STU’s Chou Kian Meng staved off Services Employees’ Union General Secretary Calendar with points at stake which upped the intense competition to win the men’s A and B spirit of competition by quite a few notches. Divisions respectively. What can I say other than it However, the festive nature of the event was In the team event, the SMMWU team was a great day to play golf comprising Willy Wong, Teo Eng Soon, not lost on the golfers. Played under glorious and the camaraderie amongst all weather, which was a tremendous bonus Rawisangar Palanisamy and E Manimohan, took the union members made me feel given the fact that this was the middle of the top spot. They were hotly pursued by DBSSU, “ Northeast Monsoon season, the golf game was EMSEU, MIWU and SSEU. that the Labour Movement is really Tan Hock Soon, working together as a team. The Golf FDAWU’s General Committee did a fantastic job and the Secretary, said: “It was personal touches made it a wonderful a great tournament, experience. Keep it up!” one that was well- Terry Lee, Singapore Insurance Employees’ Union organised. It is a huge President step forward for the Labour Movement as I saw a diversifi ed group Well-planned and an enjoyable of golfers from different day for all golfers. As one of unions coming forth the sponsors, I am glad to see that and supporting the “the Golf Committee has put a lot of event. The Team Format thought to the branding of this fi rst was really interesting U Golf Championship. It can only get and made us all try better and grow bigger, and Canon will to drive and putt like Tiger Woods and Phil continue to support the event in the Mickelson.” future. Kudos to NTUC Club.”

Taking A Break... (from left) SISEU General Secretary Lim Kuang Beng, SIEU President Terry Lee, NTUC Secretary-General Lim Kok Hin, Canon Singapore Private Limited Lim Swee Say and NTUC President John De Payva. General Manager

NNTUCtw041209ed.inddTUCtw041209ed.indd 1313 112/4/092/4/09 6:00:526:00:52 PMPM 14 നઊ ᎌ቉ፄ ৫Ⴝಫӭ֭ಮ൞ܥ ࢥცྣ၄ـࡎ೎Ⴤ

רሐ໛Ļᄤ୵

࿘వࢥც၄ᆈ൘Ⴐ֭ ๥൐फ़ၣজվന࢔ಉሸhྕ૴൅ٛ࿘܊ҋه৻ ࢄᆦ൜ܮಱࢥᆵჍĭ ෸૔ߖਾປӶ৳၊۹Ⴖࢥცތ๨ـܬჄࢥಮჼᄥᅾ ৻༘ິ๡ݞᆋ ᄅgᆷቁ֭ऄ၄იᆷେன࿦ᇗྗࠫᆷܮႣ൵Ұhࢥცܮނ௤ ਍܌ᆻྣތቜໆჼ߾ĭ๿݄܅๨ ਽֥֭ـಮ۴ำᇑ၁ႝཡތఋል၄෕ᇑ ࢥ൅߾֭Ӷـऐྣվ߾ĭ༓ႌखႽశେ֭ ቁ߾ჼඏ၁ࢄդӶჄތໆ߾ Я൵Ұ܅hᆋ۹ޡቜი഻ࠋ௤܅Ⴃgܮ ᅢhႁՖಚД၄ᆈ༓ႌखႽهമྗ֭ ჻ ྕಮࡎ೎ᆋ۹ྣ၄hიՖ๥൐ĭࢥც ৳hـჄތຉܽᇗྗـቜ ֭ӶჼЏছჄ܅ࢥცـಫӭ֭ಮ൞՞ൡჄ؏ۢ ၄୅֭୕౦߾ތ৻ࢄࡇ࿋ܮჼĭࢄ ࢥცܮ৻၁༘ິཋႽ֭࿘వࢥცܮ ᅢऍ֭օўhهଶ൦ᇈܹᇟ္֭ൡ౮hແਜ္಄֬Ӷ ֭၄ᆈĭၣࠫী׶৷ ࢔ੈĭದ෸૔ތߍ؛ৠؿᄃၱࡇ࿋ ჼ৻ખĭი෸૔ގ௤܌ቜ๐ࡹ܅ႶჇ ܊ໆ߾ࢄёሐ၊Яᆿ֥൵Ұĭ܅ࢥც ᆋ۹ـĭ၄ᆈщ྾฼ാൔ৷ĭ൘Ⴤ܇ ৫෸૔੅ܥ༈hՖऐ၁फ़៨ ॉ֦Яྣ၄֭వࣧĭ՞ؿڣࢥცྣ၄ـቜᆈ൘Ⴐh ੅ᄥჄ܅Ӷແඋਈ֭૦ᆷᆈ֭൶࿒hᆋོ૦ᆷ ෶Ⴝ֭࿘వࢥც ༈hڣ۴Ⴤࢥূ൅Ҋቈ֭࿪৷h ᄥᆋ۹ྣ၄ގ৻Әၸ֭ਾ၊۹ࡁߋ൦ĭ ߗܮ௤ ࢥც܌༈ൻಮቕ࣫ĭརႽڣܚࠗۆᆈᄥ ৻ჯའ෸૔ᄥҊࣺ֭ࢄܮࡁߋ൦ĭࢥც ࢥც֭ځೠ۹ਿಮᆚ׃ ֈუh ᄥ୕ԢऐϿଈແu݃଄֭िؒv ჼܮቜ֭܅ແ՞ൡ࿘వࢥცܜধĭେ ܌ቜനႽནގڱ࿘ـ৻იᆷቁႲܮ ৻ၠࣤܮႣվ߾hࢥცܮނແਜ๿ۢᆤ۹Ⴤࢥ၄֭ණ௤ĭࢥ ֭ᆻྣ਍ ࢥ൅߾h Կᄷ၊۹Ҋ๥֭ߔ࣪h֦൐ĭ࿘వࢥـӶ৳၊۹ል၄Ⴤގఋ රࢄ৻ތ߾ގຉܽᇗྗ৻ـ߾৽๥ྕࡎ௩ী׶৷ ಄֬යಮჄގჼ৻ܮ༈ڣც ࢥ ცࢄЬಮ૔൲ແ၊۹൶࿒֭ྣ၄hـჄܬ࿘ ᆋ۹ࢥ൅߾ࢄ฼ԣࢁၸĭᅾـᅢg౥୕იเცҎg ෸ᇾ္࿘వࢥც၄ᆈĭೊᆷቁႲهന߾ތᅢऍه ࢥცႽಫӭ֭ಮ൞ĭࢄႽ਍ـჄ؛ ߾߾ჼ֭ำׯྻ౸hႽਜᆋ܅༈ڣᆮԃhᆋོ၄ᆈࢄᄥվ߾ഐ࿎ൣ ც֭ڱ ĭೊྕ૴ܚࢥცҎĭၣࠫ࿘వࢥცࠗ ቜ၁ࠎ֬ന߾֭।܅ᆷ၄వࣧĭ֭ނ Ⴃh ۹ࢥ൅߾ĭ߾ჼ૔єफ़ၣҝࡎԃ࿋֭ܮނ߾gჄ ӽ୾ᆻྣ਍ގ৻ܚ൅ٛ࿘ᄅg࿘వࢥცࠗ ༈ࠏ ׯhڣ֥ګᅢॣӹĭ࿡౸ᆷ၄هࠌϼ ል၄ތჼܮࢥ൅ྀ߾ĭӶ৳ਜ၊۹൯ӎიԣϹ վᄇႽଈ၄ᆈgـ Ⴃᆿ֥ĭѱརႽ؇ำ֭߾ჼ৮ၵĭܮ օўࢄҝࡎᆋ۹վ߾hվ߾၁֭ܚ๥֭ପћh ࠗܓቜໆჼ߾ĭൔཋ܅

৻ܮײࠥЗᄁ Ⴞ഻Ӊ৷܅ᇟ൲฼ۢ

ቜᆵ޲ĭେႁՖൻ֦܅Ⴞ෶ቛ֭܅ ර෡ಞᄥᆋ၊અ܌ႽནײࠥЗᄁ ܅֌గ਽֥֭ڽࣤ࠾Ҋࣧటᇗ෶ᄭൻ֭սࠔҊကᇟĭ ࠟ৫ĭ࣑ؿႽಮᄃၱ රщ྾ ቜhv܌๏ᅦĭၣᇉاޛ؛ಷಞ૳֔ ཬࡰ܅ሯgࡰചә൐܅ቜhႽࡳჇՖĭ ނࡎۿtቛ֬ނۿᆷ ࢄϤsهٻєঁޛ߾ގჼ৻ܮײࠥЗᄁ ৻ࢄѭܮײ߾ჼ૔ĭྀሁ ᄥ߾༈٢૳ĭࠥЗᄁۻቁ௤ࡖ৤ಒശᇈཋࣉ Ⴝེၵv֭࣢ലĭۿgঁۿgނۿ߾ପవቓܹ ԃuۆ෸૔ؐݞ଼ܹhҊݞĭ ቜ฼഻ۢӉ৷ĭѱၣՖގᇾܮތh ࡇ࿋ྕۿሇ֭໡฽൦਽֥Ҳ ߾֭࠷େĭ܅৻૥ඈӑεָ࿶ᆿ ແ൶္ପћhແਜ฼ۢܮײࠥЗᄁ ර֭Ԣ࠱ᆻྣಮჼҝࡎ࠷܌߾υஎۆ ԣĻu໩߾щ྾ᄥ଄୕ऐྣ࿒ऐhପవ ਽ྷ୕ਵ௒ۢĭࡎഐᄃၱ՞ൡᄷԷ େ฼ാი႓ѕࡁߋĭ࿘༥ܽৠ࠷౎ĭ֭ ĭ໩૔௯ౕྻ္࿡ᅻ୕ ၣࠫᅯ໬ܽ֩࠷ඔĭၣє॑಄ী׶৷ا၄֭ݛಮҊ ᅢऍ֭࠷େሯ۴ࡳׯᆫඈhه ڦႾ֭܅ܬ߾ĭࡇ࿋ᅾ܅౦ಮধ਽֥ ৫߾ჼ฼ܥ৮hv εָ࿶඲Ļu໩૔၊ཧ ර ഻ۢӉ৷ĭᇈ࣊໩߾߅ᄥ࠷େ฼ാი܌৻єࣁሁܮײແՖĭࠥЗᄁ ሏ൐ĭ֚ނර֭၄ࠣ܌ৠ֭ ቜԣ༕ഽĭ֚ގႾ܅଼ܹ֭ؐܓვۻරࢄ܌ ߾ೀၦࢬ԰߾ჼ֭٢єĭঁූ ႓ѕࡁߋ֭ঃལվᄇႽຫჵh඲֦܅୅Ҏ රݞಈ܌௤ࢊ৫໩૔Ҕ൦h܌Ⴝེ ߅ޫh ಞщ྾ۿgঁۿgނۿࣤ࠾ĩۿ߾֭ൡ༈ĭ༘ິ߾ჼ ๿݄ೠ܅๡ᆱ߾ჼႽܹ ᆋ εָ࿶ࢻ൬֩Ļuࡃಞ߾ჼ૔ၠࣤ ᅃᆋુቛĭཕ྘ཋᄥ၁၊ဪhv؃၊ཧٻv֭Ҏނۿແ෸૔ቛਜଯོ ၵĪĭ໩૔ᄥu׀߾֦܅૔౜ဌପ؊ Ⴧ໩૔ধ඲ѱҊ൦൑ુ؛ൡ౮h ુቛĭႁՖ ᆂ໩૔๿݄ೠބ༎hࡃಞᆷቁײ֭ྕ ߾ĭ܅ර୅Ҏ֭܌෸඲Ļu໩૔൦ h܅ර֭ჼ܌Ⴝནײ߾օўࠥЗᄁۆ୕Ӷ৳ĭ ߾Ⴧގჼ৻ܮײĭቛ֬ ࠥЗᄁاۿĭ໩૔ࢄࠚࠦཡ႓ĭቛ֬ۿ ᆱ֩໩૔෶ቛ֭၊ౕh؃෶Ⴝ֭߾ჼ ߾߾ჼhٻଈ௼๡ތ߾߾ჼٻ϶ଈ၊৻վᄇႽܮײhv ପవࠥЗᄁނۿ ൦؃Ⴞ܅ර֭௼๡܌ࢱᇈପవĭ໩૔ ৻༘ິܮײĭࠥЗᄁ׀ ߾ແ ᅢິ܅߾߾ჼh໩૔༘ິ߾ჼᆱ֩܅

117-20.indd7-20.indd 1414 112/4/092/4/09 5:04:295:04:29 PMPM ૴൅ٛ࿘ᄅ  15ྕ ᎌ቉ፄ ૴൅ٛ࿘ᄅྕ ᆮჹЯ౽ჟჄࢥ

ຮ֬็Й֩

ĭႁՖྗފቜ֭܅ـ๨ᇈܹᇟ  uࢥ൅൦ຉـ؛࿘వࢥც֭ނ਍ ԑ઩ಫӭĭ।ཌമ֭ތன࿦ނ٬Ӑᇟ൲ĭ ൻݞ਍؃ڱĭႁՖಎൟࣀ֭ᆧ္ ᅢႽᆸࢬ֭ႝཡhه๨֭ـ؛ࢥ൅ ـଶᇈ߅վ৷టЂሁఋݛ୅֭௝চ ـቜĭ฼ۢჄގࢥცҎ۽ऩఋశ৷ĭ՞ؿࡰച༷ႻӶ ແՖĭ໩૔ه๨ĭ Яh ࢥ൅֭೎ྣ૒ࡲĭѱᄥ࣊୕๿ԣࢊ࿘ ࢥ൅฼ۢል၄ණ௤hv܊ᅢg౥୕ࠫเცҎᆧ༈Ҏ ࣉĭهന߾ ༧಍Ⴧ ୕ᄍಸᄥυݛࣽ ࿸ฆׁ౽࿘వࢥც৻ખໆჼ߾૥ڠӑ ᄻᄖڽĭແ࿸ฆׁ౽࿘వࢥც৻ખໆჼ߾ ඈԱႶᆷቁඓ༷ྕ૴൅ٛ࿘ᄅד Աऐྣແఁ਎็ۆ૥ඈԱᇾԃिଦၖ൜൐ᆿԣĭ໩ݛᆧ ቜhिଦ൜֚็ĭ

هൡӯᇎӼĩႿೠĪᄥ࿸ฆׁ౽࿘వࢥც৻ખໆჼ߾૥ඈԱ֭िଦၖ൜޲Ϸ״۹ݛࡍ ྕ૴൅ٛ࿘ᄅ၁၊ဪᇟ൲࿘వࢥცh ֭ခั߾hәݞଈধሹڱ Īhم༧಍ĩቘڠᅢg౥୕ࠫเცҎᆧ༈Ҏӑهന߾ۻu໩૔ࢄᄥࢬ༷ধ֭୕୅ࢁഩ ֭࿸ฆ౽ࢥცᆧҮभҮᆈg࿘ඔࣀಮ ࡈ୙௞ Ⴤࢥል၄ಮჼҝიਜခั߾ĭແތຉܽᇗྗĭਾປᅁࡎ ൞ـ࡟ྕ֭Ⴤ ன࿦ܓሮ࿠ࠋ׶ĭᄥݞಈ്୕ᇗތቜĭ՞ؿగ֦ಎ૳ ૴൅ٛ࿘ᄅϺဎऐቈ౦ᇟ֭ᆮჹࢠ ࿦ྀތנྀ࣑ۇh֦൐ĭ໩ݛࢄႽվᄇ ֭൦صຫ۹࿘ ๥ൡ૔֦ᄈ۽ଈಮ൞hቓࣕ໩೉֭ቜႰh ೬h ਜہຉܽᇗྗhĩᄥ ࣤ Д߁ـ࡟٢єफ़֭ࠫჄ ࢥც֭ልـĭუ֦਎ଈჄی܌୅ޒఋ෸቎ᆶ֭ ଺۽඲֦ྕ૴൅ٛ࿘ᄅ ֭ـ٢૳Ī໩૔ၠࣤᄥಈ୕Ϥຉٶ ቜܹ༪൐ĭӯᇎӼў൝Ļuྕ૴൅ ࡍĭఋᇗ၊ಮ൦Ⴤᇐ჻֭ྲྀӑĭਾ၊ގ ࣑ਜຉܽ ྕ૴൅ٛ࿘ᄅϺဎன࿦္ࢠۇ฼ۢਜ၊Чĭ၁؏ص࣋๔ ୕֭࿸ᇥ ಮ൦ׁ֚ࢥცҎ֭࿘వࢥცۢ࠱്ܺمჇֶ൴೎ ᄥ࿸ฆׁ౽࿘వࢥც৻ખໆჼ߾ ٛ࿘ᄅ֭వമ൦Ӷ৳ਜ؛ᇗྗ֭ҕ༈ჹሁࡁߋh ୕اᄥܜେྥ಼ޛ໩඲ĭ؛ᇗྗ֭ପ ჼh෸૔ۆ৳ൡ ౽ჟჄ൅ன࿦ᇗྗhӶ״਍ਜჹሁࡁߋhᆦႁ ૥ඈԱिଦ൜ഐĭྕ૴൅ٛ࿘ᄅۇࡍ๞ĭ໩૔၁ ቜhᆮჹ వ֦ݞ໩ݛҝࡎ࿸ᇥ౽ჟჄ൅ன࿦܅ўࢋߍh ֭൦ᆮჹ࿸ᇥ౽֭Ⴤࢥهຉܽᇗྗ֭ ӯᇎӼ၁ᄥཋӎـແᆋֱჸႁĭ࣊୕֭Ⴤ ٢൜Џছன࿦gခั߾gัઊ߾g ᇗྗᇾϿ֭ன࿦ϳh෸૔֭ณߍದ֭ ࢥცᆦԱᄥѕـຫ ෸඲ĭ໩ݛ֭Ⴤ ĭ࿘๨ಮගպ ೎࿘੹฼ۢᇈ ቜᇗ܅ԣϹhሹ ୕గĭ࿸ᇥ ໩ࡃ࣡༧Ⴣၱປh໩૔ᄥ౽ჟތ৳ખࢁັ ܚଈhv ߌ൐ఁĭന౥เҎҊ֔ሯሁཕܹࠗ ቜᇗࠎ֬ਜ઩ቈ܅๨ ႛ֬ਜႾၹĭ၁՞ـݛގ৻۽ĭ၁ᇟ൲၄ ౽ჟჄ൅ன࿦ᇗྗ၁صഩൈgᅁࡎ࿘ـ࣑ຉۇ ༧಍ڠᄥ൅ሯ෕ᇑ္֭౸٢૳ĭ hvۓ ࡎ௩ປ࢔Ҏ၊గᇾϿனྕތҊ٪ෆh ᆈ֭ණ௤฼ാhؿᄥᆋ۹ݞӹᇗĭྕ ࠖࣉ߾ހў൝ന౥เҎ඼

ᄖ౮܅ஃؖ඼৽

߾ჼࠏ൦ᄭिԪ֭߾ჼ۹ϋĭؿ֭ܮ ᄖࡍ๞്୕ĭ֔܅෡ಞ৞िݞ ߾ࢻ܅၄ܹ༪ࣤৠĭ໩щ྾ཧ܅ᄖࡍ๞֭ଲ ቜແ܅໹๟આಷಞߐ୙෸ᄥ щ྾৞िhᄥයಮ܅ ୕ࡎ ൬ແ൑ુଞ໒ჼ Ⴝၱၴ֭ಸሸh෸ᄥھ၊ؕ ර֭ᄖቜĭ܌ቜᆵ޲ĭ໩ਜࢻ֦܅Ⴞ৻ చ၄܅ఞ၄אሸიא೎ᆷቁĭᅃࣤᄥ ර၄༈֭ႁ෕h܌ࡎ଄Ϫႝཡۿ༈ᆸ֦ᄥ ୕৞ि֦ປ๰ ႁՖڣ߾ގ Ⴞܼ֭׌ಈॉֈ܅ᇂ՞౜ۆ໩૔Ҋ႓ ۓቜh෸ᄥ୕܅Ҋ๥֭ڂӏ൳၊ ฽ߖ൦ԑ઩ಫӭĭ ໡฽ĭ၁щ྾՞౜഍ܼ֭׌ಈॉֈ໡ॣ܅ী؛ब֦ሹ࠵ Ⴞhv܅າД ฽hႁແቓᇜ౜഍ࢄ߾ሏແ౜נ୕Ⴧ൦ᇟٚᆷቁĭѱჇ ߾ĭ๥൐ࡡಱᆷቁඓގჼ৻ܮ༈ڣࡺ ໡h ᇟٚᆷቁҊ޲߷ܬ၄ܹ༪ඏ܅༷֭ ܅߾ގჼ৻ܮ༈ڣ၄ܹ༪ᇾ ໹๟આᄥДࡺ܅৻ܮ༈ڣପవ൦Дࡺ ĭᇟٚۓᄖ֭ ቜ൐՞Ђሁ߾ჼᇗ֦֬઩ቈ܅ތबሹ࠵ه໹๟આ඲!u໩֭ܽ ޲߷h෸ऐ၊۹֦ۓቜ ᆷቁᆵ޲၁Ҋᅃ܅૩ౕĭ࠯൘ᄥයಮచ၄ࣀޛ༪ܹ ࡍಮ๥ᄥ၊గ֭൐࡟ĭ໩۽ᆏᆦЂሁ֦ ೊ඲ࡰചܜᄖྕໜĭѱ౗ ৰሸধ඲଄h ޲ĭ௃ሡ෺֭Ѱࡔhେ܅۽ĭ໩ߖ൦࣍ޱ൐֭ ቜhv܅ᆋལނվ֭hv ૔၁߾ࡇ࿋ቛޛ൦ۓীܹ֭༪ĭႽ၊ ߾ჼĭ઩ቈྔތuႁແ୕ӑ ܓۍవ๥ൡДԃ৻༪h໩૔ᅃࣤ๥۽ ॵĭݞಈ෶ࢁ৳֭Ⴞၹ࠯൘ᄥ໩৞ि ଈ୷߾ჼ္౸ငӑѰࡔĭѱ౗္౸਽  ໹๟આପవϤሇၱ৷٪ᄥ߾ჼൡ ᄥᅹଧ߾ჼ൐ĭ໹๟આ၁ࣁሁ෸ ᆷቁᆵ޲ߖ൦ДԃҊؖhv Ͼ୕ྐණĭݞ޲Ͼ୕਽Ͼྐĭᆵ޲֭ ༈h෸඲Ļu໩૔֭ᄃࣧ൦ᅹଧ֦ຫ ֭഍၄ࣤယh෸඲Ļu໩֭཯ൺࣤယ ߾ჼh໩౜ྕۻ৮ڦ൐࡟๿ ႽሁჇࣂഝ߾ჼތ၄ܹ Ͼ୕Ҕ౰໵ྐѰࡔĭၣєਗဩഌ൥ĭ ଈ߾ჼĭႁՖщ྾ࠪᇗ࣢৷܅໹๟આᄥයಮచ၄ࣀ֌ಱ  ߾ჼࡎ֭اරቜ൝ٛhᄈধᄈ܌Ӝཧ ሹ֦؃රओयਜ෺֭ഫ౰h໩૔࡜ԃ֦ ׶߾ჼൡ༈hແਜДᆫૌ၊୕܌֔ ቜ໛ߌĭದ܅༪ࣤৠ൐ࢬ԰֦Ҋ๥֭ ৻hᆋ൦ਾ၊۹ದ໩֬ܮ༈ڣ৫ ೎Дࡺܥᅻ֦ᄃၱܜৠҲྀ഍hቓ޲ܽৠҲຐ ᆋ۹ପћĭ၁ແਜେܽ۽ĭ׀ Ҋ൩႓h֦ۓ෸ᄥԢఁ ቜ֭਽ྷĭऄ෠ቜԣ༕ഽĭй ֦઩ቈׁ֭٢hv܅ՙࡧҸᆵ ໩૔م׃ቜ൐၊ᆸԱৠЬࢻ ྀĭ๥ၱᄥ߾ჼࢬൻ܅߾܅u໩ᄥ

117-20.indd7-20.indd 1515 112/4/092/4/09 4:48:494:48:49 PMPM ᆷቁᇣЙ ൺࡖJc40*(7  ୕ᄍಸ

ഩ৳࿘వࢥცል၄നಝ ฼ാණ௤ জ ԑ ؚༀ ቜᆈ቎ᆶగধĭແ෸૔฼܅ᆷቁࢄಮග࿩ූᅁࡎ֭࿘వࢥც ༈ᇟ׌hڣ༈ĭѱၣል၄฼ാቜແڣಎ૳֭஭า܊

 ໩૔൶༽ᄥ࿘వࢥცྣ၄቎ᆶ ል၄നಝ֭ჸႁ൦ĭࡎ೎ᆋ۹ྣ၄֭ ಮග࿩ූᅁࡎhᆋಝಮ֭ඹໃࠋᄉĭӐ Ⴝྕ֭׌ሸĭؿ౗ᆋ۹ྣ၄ҊؖӶӑg ᅢhهҊؖ վ௃ል၄ಮ൞gࣤৠgᆻ ࢥ࿘ಮჼhՖऐ൦܅ᄖ቎ᆶ oᆷቁሁৠ૥ඈӑຮၡॊ ྣಮჼތ࠷൅ࡎ೎࿘వࢥც ᇉ৷Ϥ԰ࢠഭཧል၄ಮ൞gࣤ ࠷൅֭िؒhތ၄hᆋ൦၄ࣀ֭ྕܼࣧh ৠgᆻྣಮჼྣ ࡳჇ໩ݛಮ९Ҋؖᅁࡎĭ ᆷቁሁৠ૥ඈӑຮၡॊў ຉ ൝Ļu໩૔൶༽ᄥ࿘వࢥცྣ ࡎ೎ᆋ۹ྣ၄h٢൜൦ᆋဪ ൦Ͽሁ෸૔॑಄ᆫඈࠏۢ࠱ـࢬ༷ধ֭ශ୕୅ĭჯࡁჄ Կᄷ४ಔoྕ ᆫඈhܚᇗྗ၁ࢄ෣ᆵᅁࡎ࡟ĭ ၄቎ᆶል၄നಝ֭ჸႁ൦ĭ ֭ĻჄࢥࠗܽ ೠĭ฼ാ෸૔֭࿘׃ᄻன࿦Ⴝၱࡎ uڽ๥൐၁ႚধଈ࿘వჄࢥ ࡎ೎ᆋ۹ྣ၄֭ಮග࿩ූᅁ ૴൅ٛ࿘ᄅ ၄ྕћሡhႁແྣގڠಮჼĭ൘֬՞ ࡎhᆋಝಮ֭ඹໃࠋᄉĭӐႽ ೎࿘వࢥც֭ಮ൞oಞ޲Ⴖ ৭ĭၣ ၠࣤ݇ׯ՞୕ᄍڱൡՖྣ၄֭ ྕ֭׌ሸĭؿ౗ᆋ۹ྣ၄Ҋؖ ᆷቁ֭ऄ၄იᆷେன࿦ᇗྗ ᆧ ĭದຣӶன࿦֭ূ൅ గĭૌ၊۹࿘వࢥცᇗྗĭщގᄻմڽ ᅢhvهಮගᅁࡎ֦ ӶӑgҊؖ ֭ࢥ൅ĭႏ໛ණ௤պቜhᆷቁᄥ࣊ ྾Ⴝ܅ຉܽᇗྗۺ֦ ތ၂ ຫಮၣ ᄥᆷቁgྕ૴൅ٛ࿘ᄅ׃ ഐh ऄ၄იᆷେன࿦ᇗྗ֭ᆮԃ ୕є൦๡ݞᆋᇝ٢൜༓ႌਜ ֦s 6 tණ ሡ ĭؿ ౗ щ ྾ ॑ ࠎ ଈಮ൞ࡎ೎࿘వࢥცؚ֭ ࿘వࢥც໛௥hv ቜᆈል၄ന܅ႁ႓ᆋ۹ᆵ༷ĭ࿘వࢥც ߾ ༀh ຮၡॊ၁ў൝ĭᆷቁ༘ິގჼ৻ܮ༈ڣᄖ቎ ಝࢄႶࢥც܅૴൅ٛ ౼൥ĭྕ uఋՙĭ໩૔ࢄ฼ാཋಱ ᄥࢬ༷ধഩ৳ఋ෸֭ል၄ന ܊ᆶჇ ୕ ੹਽ĭཧ࿘వࢥც՞၄ჼ฼ ༈ĭѱၣል၄฼ ূ൅֭ል၄ණ௤hᆋҊў൝໩ ಝĭ՞ؿࢄҊ๥਽ჟ֭ል၄ಮڣ࿘ᄅ ᄍಸഩ৳ ಎ૳֭஭า ࠷൅቎ތ؈ඳ൞ࠏѸ൞ ൞gࣤৠgᆻྣಮჼ܆༈ᇟ׌h ૔္౸෸૔ڣാቜແ ܅ਜ࿘వࢥც ቜᆈል၄ന ຮၡॊ࣑၊ҌᆿԣĻu൶ ࿘໒ĭؿ൦ᆮԃ෸૔࣑ྱĭᅯ ᆶగধĭၣመվᆷቁ֭߾ჼؚ ል၄ ໬ൔႰ࠷େĭ࣑ؿႲߌ෸૔֭ ༀhاۿᆮჹЯ ಝĭၣ๾ࢺᆋ ༽ĭ໩૔ࢄഩٍ༓ႌ  ቜh඲֬ಚౕ၊׌ĭऄ܅࠷൅ ࢥ࿘ތ౽ჟჄࢥ ಝԑ઩ࠋ৷֭ ಮ൞gࣤৠgᆻྣಮჼ

117-20.indd7-20.indd 1616 112/4/092/4/09 5:03:195:03:19 PMPM