Milwaukee Named As Top Station, I Salinas, St. Albans Are Runners-Up
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Vol. 3, No. 23 December 20, 1976 Milwaukee Named As Top Station, I Salinas, St. Albans Are Runners-up Amtrak's Milwaukee, Wisconsin, stations this year. The race was very major capital improvements at a cost passenger station has been chosen close and picking one of the three of over $2.8 million. "Station of the Year" and a large over the other two was a tough deci In addition, some $275,000 has plaque depicting the honor was pre sion. been spent for new station furnish sented to station personnel there by "I hope the three will serve as ings and equipment. David A. Watts, Jr., Amtrak's vice models for the rest of our station Approved and presently in the pro president and general manager, facilities and motivate them to fight cess of being completed are several national operations, in ceremonies for the honor next year." other major capital improvements held in the station waiting room on Amtrak has over 480 passenger sta amounting to more than $5.7 million. Friday, December 10. tions throughout its system. Amtrak's Milwaukee station Runners up in the contest, which During 1976, Amtrak has up operates with a force of 22 em will be an annual affair, were stations graded a total of 110 stations, with ployees, plus two managers. It is open at Salinas, California, and St. Al (Left Leroy bans, Vermont. Palmer, left, When the contest was first an district super nounced, each district superintendent visor, accepts checked stations in his district, picked trophy from Dave one as the best and forwarded his Watts, center. choice to the regional vice president. Looking on are Each vice president then picked one Patty Bretl, shift from the list of candidates and for supervisor, and warded his choice to corporate head Paul Harris, . quarters. Judges, composed of repre director, station sentatives of the marketing, public af service. (Below) fairs and national operations depart Interior of ments, then visited each of the three Milwaukee station stations to make their final selection. is bright, Stations were rated on appearance I; cheerful, and and attitude of employees, neatness of the facilities, sales increases and accuracy of information distributed to the traveling public. Cleanliness of the facilities was of major importance with inspectors checking floors, restrooms, windows, water fountains, indoor and outdoor lighting, landscaping, signage and availability of luggage and baggage carts. Said Watts, "Since the station is, in a sense, Amtrak's living room where we receive our visitors, we want it to be a friendly, attractive and informa tive place. "Milwaukee, Salinas and St. Albans have proven to be the top from 6 a.m. to 9:30 p.m., daily, ex cept for Sundays when it is kept open Amtrak Employees In Milwaukee until 12:30 a.m. to accommodate a late train. Amtrak employees at Mil baggageman; John Thomas, All service to Milwaukee, at waukee who earned the "Station Michael Warren and Jim Kroll, present, consists of Turboliners, ex of the Year" award include: baggagemen; Arthur Miller, cept for the North Coast Hiawatha Clair C. Daley and Howard G. Leonard Wachniak and Aaron and Empire Builder, which pass Holz, lead ticket clerks; Harold Lirette, baggage men and gate through the city enroute between Heil, Joe M. McDonald, Ruth C. men; and Jim Dauner, Earl Chicago and Minneapolis-St. Paul. Zirwes, Leonard A. Artz, Wil Kubitz and Dennis Dollarhide, The Milwaukee facility is one of liam F. Becker, William H. red caps. the last railroad passenger stations Sielehr, Terry A. Ladwig, Casey Also, Leroy Palmer, district built in this country by the private R. Ratkowski, Robert C. Huck supervisor, North Central dis railroads. Ground was first broken and David A. Schwartz, ticket trict, and Patty Bretl, shift super for the station in August 1964 by the clerks. visor. Milwaukee Road. And James J. Suputo, lead The completed three-story station, styled in what might be termed When it opened the new Milwaukee offices. "modern renaissance" and accented station was the first new passenger When first opened, the new station by a 92-foot-high bell tower, was facility on the Milwaukee Road in 35 served only trains of the Milwaukee dedicated on August 4, 1965. years and the country's newest rail Road. Later, trains of the Chicago The old Milwaukee Road station, road station. and North Western Railway ran into built in 1886, was located about two All of Amtrak's offices are located the facility. Both lines operated trains blocks to the north and was doomed on the first floor, including a joint into the station until April 30, 1971, by a downtown redevelopment pro sales and service office, ticket office, the day before Amtrak took over ject 'that needed the land for an ex and baggage room and office. The operation of the nation's intercity pressway. upper floors house Milwaukee Road trains. ------The Runners-up ------------------------- (Left) Salinas employees include, left to right, Jack Still, lead ticket clerk, and Ken Burns and Kevin Franklin, ticket clerks. (Right) St. Albans' staff includes, left to right, Tom Walsh, George Surprise and Norm Jette, ticket clerks. 2 They Helped Milwaukee Win Patty Bretl, ShijfSupervisor Terry Ladwig, Ticket Clerk \ Clair Daley, Lead Ticket Clerk Ruth Zirwes, Ticket Clerk Jim Kroll, RedCap Leonard Wachniak, Gateman Jim Suputo, Lead Baggageman Pan Am, Braniff Airlines _________------, I To Sell U.S.A. Rail Pass Pan American World Airways, Braniff International and Amtrak have reached agreements whereby the two airlines will sell Amtrak's U .S.A. Rail Passes through most of their international sales offices. The Pan Am announcement was made in New York City at a press conference hosted by Al Michaud, Amtrak's vice president-marketing, and Dan A. Colussy, Pan Am's senior vice president for marketing and services. The Braniff agreement was made a few days later and announced by Michaud and Charles S. South, senior vice president, Braniff. Both agreements go into effect on January 15 . Al Michaud, left, and Dan Colussy announce ticketing agreement. Michaud noted that Amtrak's U .S.A.Rail Pass offers unlimited travel on trains serving more than 480 novel and inexpensive way to include to advertise its new service. This will cities and towns in the United States more cities on their trip to America." include a "Visit U .S.A.Rail kit," plus some Canadian gateway eities-,- It Both Pan Am -ana- Braniff vice --with travel tips and other useful in- - has been increasingly popular with presidents added that the agreements formation in various foreign lan visitors from abroad, just as the signed by the companies would help guages. Eurail pass has proven to be a winner promote travel to the United States Amtrak personnel who worked up with Americans going to Europe. and was a further step towards the new programs included William Colussy pointed out that the agree further cooperation that would Smith, manager-sales planning, ment has been set up on a world-wide benefit travelers and tourism. agency and tours; assisted by Mike basis, except for Pan Am offices in Discussions on the arrangements Harding, manager-special projects, the Americas and certain countries began two months ago. Said and Dieter von Schramm, chief of overseas , among them Japan, Michaud, "We really worked hard to international sales. Australia and New Zealand. In get the program going in such a short countries where the agreement is in a time." Daily Hiawatha effect, Pan Am-accredited travel Pan Am's Colussy said, "Pan Am, To better accommodate holiday agents will also sell the U .S.A.Rail for one, is dedicated to doing things travelers, Amtrak's North Coast Pass. that make a profit and we think this Hiawatha will operate daily between Braniff will sell the U .S.A.Rail program will add to our bottom line. Chicago and Seattle from December Pass in its offices in Central and "There's a lot of grass roots in 15 to January 5. South America. Michaud noted that terest in rail travel in the foreign Amtrak's other Chicago-Seattle Braniff is in the unique position to countries. " train, the Empire Builder, will con work with Amtrak since it not only An overseas traveler will now be tinue to operate daily and both trains serves a vast area of Central and able to go to a Pan Am or Braniff will operate with extra passenger cars. South America, but has an extensive overseas office, purchase his air Starting January 6, the Hiawatha network of routes to key cities in the tickets to and from the United States will revert to its three-days-a-week United States that feed into the plus a U.S.A.Rail Pass for travel operation, leaving Chicago on 26 ,OOO-mile Amtrak system. within the United States, all at the Monday, Wednesday and Saturday Braniff's South said, "Braniff will same time. and Seattle on Monday, Wednesday now be able to expand its services and Amtrak will provide Braniff and and Friday. The Empire Builder will offer South American air travelers a Pan Am with promotional materials continue its daily operation. 4 headquarters. Membership also allows members a Keeping Track of Amtrak ten per cent discount at over 400 Howard Johnson motor lodges, dis Dick Coo k Dies working conditions for approxi counts at other hotels, special Richard "Dick" Cook, Amtrak's mately 2,500 carmen craft employees package tours, special rates for car general manager of sales planning, throughout Amtrak's system and is rentals and reduced admissions at died on November 13 during heart the end result of over two years of in Florida's Cypress Gardens.