I-95 Corridor Coalition

Travel Information Services Committee Meeting

January 19, 2017

For audio, please dial 719-867-1571 and enter 725437# at the prompt

I-95 Corridor Coalition › TIS › www.i95coalition.org Meeting Requests

This is an in-person & virtual meeting – we would like to achieve the same experience for all participants • All Participants – in-person and via webcast • Questions will be addressed at the end of each presentation • Please give your name and agency before asking your question (at least the first time) • Participation in-person • Please remember all sounds are picked up by the audio system • Participation via webcast • Please keep your phone muted until asking a question or speaking (press *6 to mute/unmute individual phone lines) • Please do not place call “on hold” as your hold music will be heard by the group

I-95 Corridor Coalition › TIS January 19, 2017 2 Housekeeping Items

Additional Webcast & Audio Information • Please call 610.662.5569 for difficulties with the web or audio application Presentations will be posted • Presentations will be posted to the I-95 Corridor Coalition website. Participants will receive a link to the presentations after they are posted • Contact Information will be available at the end of this presentation

I-95 Corridor Coalition › TIS January 19, 2017 3 Web Meeting Participants

Agency Representative Agency Representative

FHWA Bob Rupert, Rich Taylor New Hampshire DOT Nicholas King, Steven Lemire

Florida DOT Russell Allen New Jersey DOT Gail Yazersky, Jeevanjot Singh

Georgia DOT Mark Demidovich North Carolina DOT Kelly Wells

I-95 Corridor Coalition Patricia Hendren North Jersey TPA Solomon Caviness

Pennsylvania Turnpike Maine DOT Clifton Curtis Bob Taylor, Lorie Gray, Tim Scanlon Commission

Maryland SHA Glenn McLaughlin South Carolina DOT Tisha Dickerson

Massachusetts DOT Lorenzo Parra Virginia DOT Mena Lockwood, Pete Costello (ITERIS)

Montgomery County Vermont Agency of Will Kenlaw Robert White Transit- MD Transportation

I-95 Corridor Coalition › TIS January 19, 2017 4 In-Person Attendees

Agency Representative Agency Representative

Delaware DOT Gene Donaldson North Jersey TPA Mary Ameen

DVRPC Paul Carafides, Chris King, Justin Neff Pennsylvania DOT Mark Kopko, Jerome Frederick

FHWA George Fleagle Total Traffic Hubert Clay

GEWI North America Eli Sherer TRANSCOM Rob Bamford

I-95 Corridor Coalition Denise Markow UMD CATT Lab John Allen

INRIX Amy Lopez, Rick Schuman

KMJ Consulting, Inc. Karen Jehanian

New Jersey DOT Sal Cowan, Bill Kingsland, Ahsan Ali

I-95 Corridor Coalition › TIS January 19, 2017 5 Please confirm that your line is muted *6 Thank you!

I-95 Corridor Coalition › TIS January 19, 2017 6 Agenda Time Topic Speaker Housekeeping Items & Karen Jehanian, KMJ Consulting, Inc. 10:00am to 10:15am Self-Introductions Mary Ameen, NJTPA (TIS Co-chair) Welcome from DVRPC Mike Boyer, Associate Director, DVRPC 10:15am to 10:25am Coalition Welcome & Update on Activities Dr. Trish Hendren, Executive Director • TSMO Structure and Summit I-95 Corridor Coalition TIS Project Updates Mary Ameen, NJTPA (TIS Co-chair) 10:25am to • Leveraging Agency Transit Data – General Transit Feed Specification Workflows – to Third Party Denise Markow, TSMO Program Coordinator, 10:40am Information Providers I-95 Corridor Coalition • Standardized Lexicon for ATMS Inputs 10:40am to 10:50am Break (10 minutes) 10:50am to 11:30am Florida DOT 511 - two-part system (DIVAS and Next Gen FL511) Russell Allen, Florida DOT

11:30am to noon New England Compass - Lessons Learned Denise Markow Noon to 12:30pm Break to get Lunch (30 minutes) Member Agency Update - Massachusetts DOT – 511 Update and their compliance with 23 CFR 511 Real Lorenzo Parra, Massachusetts DOT Time System Management Info Program FHWA Update – Part 1 Rich Taylor, FHWA • Final Rule – National Performance Management Measures Agency Members 12:30pm to 2:20pm Agency Roundtable discussion on “Changes to Travel Info/511” – What changes (if any) are you planning to Facilitated by Mark Kopko, PennDOT make to your system – when and why? (TIS Co-chair) FHWA Update – Part 2 • 23 CFR 511 Real-time System Management Info Program Bob Rupert, FHWA • FHWA’s Automated Vehicle Vision Statement 2:20pm to 2:30pm Coalition Upcoming Events and Meeting Wrap Up Mark Kopko (TIS Co-chair)

I-95 Corridor Coalition › TIS January 19, 2017 7 Welcome from DVRPC

Mike Boyer, Associate Director, Planning DVRPC

I-95 Corridor Coalition › TIS January 19, 2017 8 Coalition Welcome & Update on Activities

Dr. Trish Hendren, Executive Director I-95 Corridor Coalition

• TSMO Moving Forward • TSMO Summit Highlights

I-95 Corridor Coalition › TIS January 19, 2017 9 • Annual Cross Cutting Meeting TSMO Moving Forward • “Cross-fertilization” projects TSMO Coordinator (Denise) HOGs meetings (2017) • April – Tri-State • May – Delaware • TIS In–person/Web meetings (2017) • June – Potomac • January • September – New England • September/October • October – Southern Traveler Incident Information Management

January 19, 2017 10 TSMO Summit Highlights

• Held in Philadelphia on November 30, 2017 • 12 states attended in person with two others via webinar. • States defined priorities both corridor and region wide • Corridor Priorities include: • Developing a corridor strategic plan • Evaluating how states operate under TSMO • What are available funding sources? • How can we develop a TSMO ROI? • Standardizing Performance Measures • Engaging in Significant Events

I-95 Corridor Coalition › TIS January 19, 2017 11 States in attendance at the summit who provided TIS priority responses:  Maine** TSMO  New Hampshire**  Massachusetts  Rhode Island Summit  New York  New Jersey  Pennsylvania Highlights  Delaware  Maryland  District of Columbia  Virginia  North Carolina  Georgia Absent: Connecticut, Vermont, South Carolina, Florida Technology What is trending in 511? What is trending in Traveler Information besides 511? What is the use of 511 vs other technologies? Learn more about mobile apps that detect pedestrian crossings, school zones and high collision location. GPS Routing for Emergency Operations and Special Events – how do we get providers to change maps for major events? Use of Traveler Information How do we use 511 for Evacuation Planning? What is involved with “Social Media Monitoring”? How can it be best used? Maximizing the use of 511 for Significant Events Planning & Coordination How can we best post work zone information? Data Sharing Sharing event/work zone/weather data across borders Sharing data across all transportation modes Data sharing – public - public partnerships Data sharing – public – private partnerships (How do we share our data with vendors?) Performance Performance Measures Conducting an ROI on Travel Times Conduct an ROI on Truck Parking Conduct an ROI for TSMO on the Corridor – develop a TSMO Value template

I-95 Corridor Coalition › TIS January 19, 2017 12 TIS Project Updates Mary Ameen, PE, Esq. NJTPA (TIS Co-chair) Denise Markow, PE, TSMO Program Coordinator I-95 Corridor Coalition • Leveraging Agency Transit Data – General Transit Feed Specification Workflows – to Third Party Information Providers • Standardized Lexicon for ATMS Inputs

I-95 Corridor Coalition › TIS January 19, 2017 13 Leveraging Agency Transit data – General Transit Feed Specification (GTFS) Workflows – to 3rd Party Information Providers

Information on Standardize End-User Transportation Data Information Options Delivery

Open Source Data General Transit Feed Specification (GTFS)

I-95 Corridor Coalition › TIS January 19, 2017 14 Leveraging Agency Transit data – General Transit Feed Specification (GTFS) Workflows – to 3rd Party Information Providers

Contact: Gabrielle Fausel, NJTPA Status: Currently anticipated that NJTPA’s consultant selection process/contract award will be complete in early Calendar Year 2017. Part 1 – Conduct capacity building peer exchange (April 2017 – June 2017) • To share best practices, • To review various methods and • To define appropriate scope of effort for region.

Part 2 – Address the problems and challenges involved in standardizing the GTFS, including what data types are available for shared ride applications, and exploring ideas for creating useful tools from raw data. (June 2017 – November 2017)

Part 3 - Conduct Information Exchange to inform its members on the results, use cases and lessons learned. (November 2017 – March 2018)

I-95 Corridor Coalition › TIS January 19, 2017 15 Standardized Lexicon for ATMS Inputs

Member Project Team: NH, VT, ME I-95 Corridor Coalition: Denise Markow, PE Consultant Team: KMJ Consulting, Inc. Objective: To adopt a common lexicon of terms to describe three specific ATMS inputs that may be used by agencies throughout the corridor.

Talk the same talk

I-95 Corridor Coalition › TIS January 19, 2017 16 ATMS Inputs

1. Road Weather Conditions’ Descriptions 2. Incident Management Timeline Elements 3. ITS Device Uptime/Reliability

I-95 Corridor Coalition › TIS January 19, 2017 17 Project Scope & Status to Date

Task Status 1 Conduct Kick-off meeting complete Identify 3 ATMS inputs to be included in 2 complete the project Road Weather Incident ITS Device Uptime/ Conditions’ Management Reliability Descriptions Timeline Elements

4 Conduct literature search/ member scan complete complete in progress

Prepare of a common lexicon for review 5 complete complete in progress and discussion

Review lexicon with agencies and 6 complete under agency review finalize

I-95 Corridor Coalition › TIS January 19, 2017 18 Overview – ATMS Inputs • Consistent ATMS inputs to enable consistent performance measurements for use with ATMS/RITIS. Goal • Consistent standards for agency evaluation of reliability for ITS communication, devices, and reporting.

Road Weather Conditions’ Incident Management Timeline ITS Device Uptime/ Descriptions Elements Reliability

• Use consistent ATMS inputs to • Agree upon definitions for critical • Establishing baseline percentages RITIS incident timeline elements for minimum uptimes How? • Use the same definitions on • Input these consistent element • Building a consistent reporting website, signs and possibly to the into ATMS and RITIS framework media • Have a common understanding of • Have a common understanding of • Develop consistent standards for roadway conditions incident elements and standard agency decisions • Consistent performance metrics • Consistent performance measurements (apples to apples) • Consistent performance measurements Why? • Better travel information/reduced measurements • Better travel information driver confusion • Allow for sharing with additional agencies/partners beyond the tristate region

I-95 Corridor Coalition › TIS January 19, 2017 19 How Some States Describe Road Weather Conditions

Agency Winter Weather Road Conditions 1a 1b 2 3 4 5a 5b Snow/Slush Covered Impassable/ Snow and/or Slush RITIS/MATOC* Clear/ Wet/ Dry with Wheel Tracks Icy/Snow Packed Dangerous/ Covered Exposed Treacherous

New Hampshire Good Fair Difficult

Maine Good Fair Difficult

Vermont Good Fair Difficult Hazardous

Iowa* Seasonal Partially Covered Completely Covered Travel Not Advised Impassable or closed

Closure Minnesota* Normal Partially Covered Completely Covered Travel Not Advised Do Not Enter (symbol)

Virginia* Minor Moderate Severe Closed

Wisconsin Good Winter Driving Slippery Stretches Snow Covered Ice Covered Travel Not Advised No Information

West Virginia* Good Fair Difficult Hazardous Closed Unreported

* Detailed description exists for these conditions

I-95 Corridor Coalition › TIS January 19, 2017 20 Recommended Road Weather Conditions’ Descriptions

Winter Weather Road Condition Category Name Description Image

The road is dry and has returned to a normal condition. All snow and ice has 0 Good Clear/Dry been cleared.

Wet pavement surface is the general condition from shoulder to shoulder 1 Wet with no visibility problems. There may be small snow patches and bridge decks may be starting to ice up. Black Ice is possible.

Fair

Snow/Slush Accumulations of loose snow or slush are found on the pavement surface. 2 Covered with Wheel Roadway is partially covered (up to 50%). Packed and bonded snow and ice Tracks Exposed are not present. Drifting snow could exist.

I-95 Corridor Coalition › TIS January 19, 2017 21 Recommended Road Weather Conditions’ Descriptions (continued)

Winter Weather Road Condition Category Name Description Image The pavement surface has continuous stretches of packed snow with or without Completely Snow loose snow on top of the packed snow or ice. Accumulation is to the point that 3 the roadway markings are most likely obscured, making it difficult to and/or Slush Covered differentiate between the roadway and its surroundings. Lane drops on certain sections of roadways. Difficult

The pavement surface is covered with packed snow and/or ice. There may be 4 Icy/Snow Packed loose snow on top of the icy or packed snow surface. Refreeze is possible. Lane drops in certain sections.

The roadway has deteriorated to the point that it is very dangerous to travel due Dangerous/ to severe weather (low visibility, etc.) or road conditions (drifting, excessive 5 Treacherous/ Travel Not unplowed snow, glare, ice, accidents, stranded vehicles, etc.) Being on the road is Advised dangerous. Ice covered roadways - near blizzard conditions. Lane drops in certain sections. Hazardous

A road that is impassable is blocked by snow or disabled vehicles. A road that is 6 Impassable or Closed closed has official travel restrictions and/or is physically closed by barricades, fence, gate, or official equipment/vehicles.

I-95 Corridor Coalition › TIS January 19, 2017 22 Screenshot of Road Conditions on New England 511

I-95 Corridor Coalition › TIS January 19, 2017 23 Overview – ATMS Inputs • Consistent ATMS inputs to enable consistent performance measurements for use with ATMS/RITIS. Goal • Consistent standards for agency evaluation of reliability for ITS communication, devices, and reporting.

Road Weather Conditions’ Incident Management Timeline ITS Device Uptime/ Descriptions Elements Reliability

I-95 Corridor Coalition › TIS January 19, 2017 24 What Timeline Elements States Currently Use

Agency E1 E2 E3 E4 E5 E6 E7 E8 E9 E10 E11 E12 E13 E14 E15 E16 Required Help Summon Wrecker Other Help Wrecker Clears the Wrecker Leaves Incident Occurs Initial Notification Incident Verified Responder Dispatch Responder Arrives Responder Summons Help Law Enforcement Leaves Site Normal Traffic Flow Arrives Wrecker Arrives Leaves Lanes Site Detection Verification I95-CC Response Roadway Clearance Clearance Recovery

Incident Occurs Incident Detected TMC Notified Incident Verified RCRS Entered Resources Dispatched Responders Arrive Road Cleared Incident Cleared Normal Conditions

Detection Time Notification Verification Record PennDOT Deploy Resources RCRS PennDOT Response Response Time Clearance Time Linger Time Time to Normal Conditions Incident Influence Time

PennDOT Incident Occurs Incident Reported Incident Validated Responders Dispatch Responders on Scene Roadway Cleared Incident Cleared Return to Normal TIT No Groupings Response Incident Occurs Incident Reported Incident Verified Response Arrives Incident Cleared Normal Flow Returns Identified/Dispatched Detection GDOT Response Clearance Incident Duration Time to Normal Flow Incident Traffic Returns to Incident Occurs Incident Reported Verificaiton is Response Dispatch Incident Cleared Normal Conditions FHWA Complete Respond Recover

Control Center Incident Completely Incident Arrival on Scene Notified Cleared MD SHA Response Time Clearance Time Incident Verified Incident Occurs FDOT or FHP Notified TMC Notified Arrival on Scene Travel Lanes Cleared by TMC Notification FDOT Verification Response Time Clearance Time

Response Identifid & Response Arrives on All Lanes Open to Traffic Response Departs Scene Incident Occurs Incident Reported Incident Verified Normal Flow Returns Dispatched Scene (Roadway Cleared (Incident Cleared)

Detection MassDOT Verification Response Roadway Clearance Incident Clearance Time to Return to Normal Flow All Lanes Available to Incident Occurs Incident Detected Agency Notified Incident Verified Last Responder Leaves Scene Traffic Flow NHDOT Roadway Clearance Incident Clearance

I-95 Corridor Coalition › TIS January 19, 2017 25 Draft Proposed Critical Incident Timeline Elements

Responders Dispatched Responders Arrive Responders Depart NEW All Lanes Proposed Available to Individual Responder Actions - Traffic Flow/ Critical Incident Can occur multiple times throughout an event & may require multiple entries Equipment gone Timeline Awareness Elements from travel Changes to Lane Status (open/closed) lanes and (The timestamp of that lane status change should be recorded as any lane shoulder including a shoulder or ramp opens or closes)

---- Which ITS elements are deployed (HAR, DMS, etc.)? Content of messages displayed on DMS ---- Recommended Additional Data** ---- Additional Incident details, timestamped communication logs, media files, responder names/unit numbers, etc. --- -

** Optional

I-95 Corridor Coalition › TIS January 19, 2017 26 Overview – ATMS Inputs • Consistent ATMS inputs to enable consistent performance measurements for use with ATMS/RITIS. Goal • Consistent standards for agency evaluation of reliability for ITS communication, devices, and reporting.

Road Weather Conditions’ Incident Management Timeline ITS Device Uptime/ Descriptions Elements Reliability

I-95 Corridor Coalition › TIS January 19, 2017 27 Questions

I-95 Corridor Coalition › TIS January 19, 2017 28 Break (10 minutes)

I-95 Corridor Coalition › TIS January 19, 2017 29 Florida DOT 511- two-part system (DIVAS and Next Gen FL511)

Russell Allen, PE Florida Department of Transportation

I-95 Corridor Coalition › TIS January 19, 2017 30

• Next-Generation Florida 511 Launch • Outreach Successes • Connected/Autonomous Vehicle Data • Data Integration and Video Aggregation System (DIVAS) • June 2002: FDOT launched its first 511 system in the Orlando area • 2002 – 2005: FDOT launched additional regional systems covering: • South Florida • Tampa Bay • Jacksonville • Ft. Myers/Naples • June 2009: FDOT launched its statewide 511 system, replacing the five regional systems • Sept. 1, 2016: FDOT launched its next- generation Florida 511 system • Updated app, web and personalized alerts technology • Adding additional data sources • Platform for additional technology updates SMS • Drive Mode • Incidents/events • Traffic speeds • Point-to-point directions • Personalized voice traffic reports • Quick access to saved destinations and routes • Drive mode for hands-free, actionable audio alerts • Traffic Map Mode • Access the fully-responsive website • Sign in for personalized services • Live, personalized CCTV camera views • Free registration on the website • Users can • Create and save routes with up to three customizable alternate routes • Schedule email and/or SMS alerts • Save CCTV traffic cameras • Access route information via the phone call • Traffic Speeds (HERE) • Cameras and DMSs • Incidents, construction and congestion with nearby camera image • Floodgates and editable urgent alerts • Weather Alerts and Forecasts (NOAA) • All content in English and Spanish • Portable across device and OS platforms • Integrated content management system (CMS) • Integrated Location Services • Uses Google Maps with FDOT and HERE traffic data tile overlays • Accessible from all platforms • Twitter Integration (coming soon) • Subscriber management • Subscriber and alerts metrics • Alert management • Camera image management • Feedback management • Content management • Web configuration management • Administration audit • FDOT has 13 Twitter accounts • Statewide • 6 Regions • 6 Highways • Florida 511 automatically tweets • New, updated and cleared events/incidents • Floodgate alerts • Florida 511 team manually tweets • Marketing messages • Safety messages • Media releases • Florida 511 Twitter accounts have 43,139 followers • Florida 511 tweets are seen approximately 2.5 million times each week • Top 511 retweeters include: • News media • Traffic reporters • Law enforcement • Emergency management • Simpler Main Menu • Traffic • Transfers • Transit Agencies • Airports • Seaports • More • Profile • Personalize routes • Travel times and incidents • Visual IVR • IVR embedded in the mobile app • Uses phone’s voice recognition and speech engine • Ties into other phone systems, like GPS • Spanish IVR • First launched in South Florida in 2002 • Statewide bilingual IVR in 2009 • Improving the Spanish IVR with new technology • State-owned data sources • FDOT sensors and traffic cameras • Road Rangers (Safety/Service Patrol) • Florida Highway Patrol • Data-sharing partnership with Waze • New data sources • Travel times from HERE • Weather alerts and forecasts from NOAA • FDO T launched the new Florida 511 system the day before Hurricane Hermine struck the Florida Panhandle • One month later, category 4 Hurricane Matthew skirted Florida’s east coast • FL511.com received 228,084 sessions • October 2016 set a record with 309,474 web sessions

Hurricane Matthew Hurricane Hermine • The Florida 511 message was seen at least 22 million times in a five- day period during Hurricane Matthew • TV coverage: 3,202,013 impressions • Print and online media coverage: 12,177,163 impressions • Social media coverage: 6,850,933 impressions • In 2016, the Florida 511 message was seen 2 billion times by Florida residents and visitors • Roadside signs • Branded cameras shown on TV news • Twitter outreach • Media events • PSA billboards • Inbound links on partner websites • TPC Sawgrass PGA event • Hurricanes Hermine and Matthew • Thanksgiving travel in Miami/Ft. Lauderdale (coverage in English and Spanish) • Year-end Holiday travel in Jacksonville • NCAA bowl game media outreach (12 games in Florida + ACC championship) • NCAA national football championship media event in Tampa

• IVR improvements • Integration and deployment • Elimination of all IVR Text-to- of web user interface for IVR Speech • Feedback • IVR Personalization • Reporting Integration: Users can • Statistics request personalized route • Tuning information via IVR • Upgrade speech-recognition engine with voice-to-text recognition technology • Website and Personalized Services Improvements • Incorporation of snapshot from camera nearest to an incident in event information / details • Support of user-selected waypoints for custom routes • Multi-media alerts, including: • Email alerts with a snapshot from the CCTV camera nearest to the incident or event • Provide the latest snapshot from the camera in question • Visual IVR • Integrates IVR and Mobile Web capabilities in supplying users with desired information • Support color DMS graphics for website • Integration of Truck Parking (Rest Stop) System • Website to present information about available parking spots at all Interstate truck parking facilities • Integration of Transit Information Systems • Connected Vehicle (CV) data • Basic Safety Message (BSM) Part 1 and Part 2 • Broadcast 10 times a second • Additional Vehicle-to-Infrastructure (V2I) Data coming • Dedicated Short Range Communications (DSRC) • Wi-Fi • Cellular • Automated Vehicle (assume CV equipped) data • Additional real-time sensor information • Route information • 2011 World Congress • 4 million BSMs generated Basic Safety Message • 40 vehicles (J2735 standard)

Location, heading, speed (Part 1) • 2.5 Days Air temperature, lighting, ABS, traction control, wiper status (Part 2) • Safety Pilot • 70+ terabytes of data collected • 2,836 vehicles Communicate with other • Life of Project vehicles 10 times per second •50B connected devices (2050);

•2.8T sensors by 2019 2,500,000,000,000,000,000

2.5 Quintillion bytes EVERYTHINK Issue 12 - 2014 DAY

eBIZ Results - 2014 • Streamline data processing and video aggregation • Improve the ability to share data with third parties • Capable of receiving existing data streams: • SunGuide®, Waze, HERE • Capable of receiving new data streams: • NOAA/NWS, partner agencies • Create the Florida 511 interface • Create third-party data feeds for access by partners, agencies and others

Russell Allen, P.E. FDOT ITS Program Development Engineer [email protected] Phone: (850) 410-5626

New England Compass: Lessons Learned Maine, New Hampshire and Vermont

Denise Markow, PE I-95 Corridor Coalition January 19, 2017 An Historical Perspective:

• We had done this once before as the TRIO Group. – Launched the initial 511system in 1999 – one of first systems in place – Launched the IVR 2002 • The formal contract lasted through 2009 • At that point, we were looking to change our systems • We wanted to procure an ATMS and TIS system through one RFP • We wanted to use economies of scale in the funding

1/19/2017 New England Compass Lessons Learned 68 New England States

• What did we have?

State Webpage Mobile App IVR Maine YES SORT OF YES N Hampshire YES SORT OF NO Vermont YES YES NO

1/19/2017 New England Compass Lessons Learned 69 We started with Systems Engineering

We did our due diligence and created a ConOps for each part of the new system

1/19/2017 New England Compass Lessons Learned 70 Along comes the Compass model

Event Management – DMS – CCTV – Weather Modules 1/19/2017 New England Compass Lessons Learned 71 2500 RFP Requirements are written Compass RFP Requirements 5

4.5

3.5

2.5

1.5

0.5

0 ATMS2 Data Hub TIS Lesson Learned #1: You get what you write to-did you require gateway sms? 1/19/2017 New England Compass Lessons Learned 72 BAFO with the selected vendor(s)

• What were we keeping for the TIS? • What did we want to continue?

State Webpage** Mobile App IVR Maine YES NO NO N Hampshire YES NO NO Vermont YES NO NO ** Web included a subscription service Lesson Learned #2: Vendors don’t always understand what you write.

It pays1/19/2017 to go back and review. New England Compass Lessons Learned 73 Compass Design Designing for two systems

• ATMS versus TIS Icons have Event Types different meanings • ATMS Icons display Event Types • Messages need to be • TIS Icons display Road Closure Severity standardized so that we are DMS Messaging all saying the same thing • Standards • Libraries help with spellcheck • Message Libraries • Weather has different Weather priorities in an ATMS versus a • Field Conditions TIS system. • Road Conditions

1/19/2017 New England Compass Lessons Learned 75 ICONS

Lesson Learned #3: It is important to vet what you really want on the TIS webpage. Make sure you understand public expectations 1/19/2017 New England Compass Lessons Learned 76 DMS Messaging An existing set of regional message sets used by the New England states brings about consistency to travelers as they cross borders as well as consistency in operations. Winter Storm Thursday PM Plan Ahead Crashes Pre-Storm Roadwork Weather/Field Conditions Black Ice Possible During Storm Lane Closures Slow Down

After Storm Plows in Roadway Use Caution

1/19/2017 New England Compass Lessons Learned 77 Field Conditions Messaging and Road Condition Reporting are NOT the same Winter Storm Thursday PM Plan Ahead

Black Ice Possible Slow Down

Plows in Roadway Use Caution Lesson Learned #4: Road Condition reporting is important especially in rural1/19/2017 settings. Don’t underestimateNew England the Compasspower Lessons of Learnedweather. 78 “It’s Operational” Training • Vendors provide a certain amount of training within their project proposal. • One needs to start “doing it” – in order to understand how the system truly works. • There is a need for regional training so that the TIS message becomes seamless • In New England, weather operations are the equivalent of emergency operations further south.

“Under Pressure” . . .

Lesson Learned #5: Just when you think you have had enough training, you need to keep training – it never stops. 1/19/2017 New England Compass Lessons Learned 80 So what did we miss?

Requirements Solutions • Mapping requirements Define all of the mapping requirements for what you need to put into the system to locate an event.

Better define how the business operates if it is not a 24/7 shop. Who is going to • Event Terminations terminate the events if there is no one home?

If the system is launched in the summer, better make sure you test it for winter • Testing for Weather Operations weather operations.

1/19/2017 New England Compass Lessons Learned 81 What could we have done better?

Vermont New Hampshire Maine Tourism Tourism Tourism Traffic Maintenance Rural Rural Rural Winter Weather Winter Weather Winter Weather

Lesson Learned #6: We need to do a better job of understanding the users (public) need. It is important to continue to outreach with the public to update them on changes especially prior to winter weather.

1/19/2017 New England Compass Lessons Learned 82 In summary:

#1: You get what you write to. #2: Vendors don’t always understand what you write. It pays to go back and review. #3: It is important to vet what you really want on the TIS webpage. Make sure you understand public expectations. #4: Road Condition reporting is important especially in rural settings. Don’t underestimate the power of weather. #5: Just when you think you have had enough training- You need to keep training – it never stops. #6: We need to do a better job of understanding the users (public) need. It is important to continue to outreach with the public to update them on changes especially prior to winter weather.

1/19/2017 New England Compass Lessons Learned 83 •THANK YOU

•QUESTIONS??

Denise Markow, PE I-95 TSMO Coordinator [email protected]

1/19/2017 New England Compass Lessons Learned 84 Working Lunch Break between sessions (Noon - 12:30pm)

Please note that we will be muting the conference call line at DVRPC during this break – you may stay on the line & we will resume after the break

I-95 Corridor Coalition › TIS January 19, 2017 85 Meeting Reminders

Participation • All Participants – in-person and via webcast • Questions will be addressed at the end of each presentation • Please give your name and agency before asking your question (at least the first time) • Participation in-person • Please remember all sounds are picked up by the audio system • Participation via webcast • Please keep your phone muted until asking a question or speaking (press *6 to mute/unmute individual phone lines) • Please do not place call “on hold” as your hold music will be heard by the group Additional Webcast & Audio Information • Please call 610.662.5569 for difficulties with the web or audio application Presentations will be posted • Presentations will be posted to the I-95 Corridor Coalition website. Participants will receive a link to them after they are posted

I-95 Corridor Coalition › TIS January 19, 2017 86 Please confirm that your line is muted *6 Thank you!

I-95 Corridor Coalition › TIS January 19, 2017 87 Afternoon Agenda

Time Topic Speaker

Member Agency Update - Massachusetts DOT – 511 Update and their Lorenzo Parra, Massachusetts DOT compliance with 23 CFR 511 Real Time System Management Info Program

FHWA Update – Part 1 Rich Taylor, FHWA • Final Rule – National Performance Management Measures 12:30pm to 2:20pm Agency Members Agency Roundtable discussion on “Changes to Travel Info/511” – What changes Facilitated by Mark Kopko, PennDOT (if any) are you planning to make to your system – when and why? (TIS Co-chair) FHWA Update – Part 2 • 23 CFR 511 Real-time System Management Info Program Bob Rupert, FHWA • FHWA’s Automated Vehicle Vision Statement

2:20pm to Coalition Upcoming Events and Meeting Wrap Up Mark Kopko (TIS Co-chair) 2:30pm

I-95 Corridor Coalition › TIS January 19, 2017 88 Member Agency Update

Lorenzo Parra Massachusetts DOT

• 511 Update and their compliance with 23 CFR 511 Real Time System Management Info Program

I-95 Corridor Coalition › TIS January 19, 2017 89 Massachusetts Department of Transportation Highway Division- Highway Operations Center (HOC) 23 CFR 511 Real Time System Management Information Program

Lorenzo G. Parra Director- Highway Operations Center, MassDOT-Highway Division [email protected]

January 19, 2017 90 Traffic and Travel Resources

• New MassDOT Traffic Website

• Mass511.com Website

• View Traffic Cameras

• Monitor Construction and Incidents

• Subscribe to Email Advisories

• Download Navigation Applications

• View Social Media Posts

• Access Maps & Travel Resources

• Source Transit & Ridesharing

January 19, 2017 MassDOT Update 91 Real Time Traffic Website

• Go Time System

• Increased Number & Quality of Video

• Partnership with Traffic Land

• Verify Roadway Status

• First Responders Access

January 19, 2017 MassDOT Update 92 Go Time System

• Travel Time - 700 Roadway Miles

• Major Interstates and ROS

• Interstates- 84, 90,91, 93, 95, 190, 195, 290, 295, 495

• Routes - 2, 3, 6, 24, 128 & US1,3

• Permanent Hybrid Signs

• Travel Speed – Website

• Mobile Application Available

January 19, 2017 MassDOT Update 93 Smartphone & Blue Tooth Sensors

• Sensor Based Wireless Technology

• Media Access Control Addresses

• Average Travel Speeds and Time

• Disseminates to Message Signs

• Key Interchanges & Decision Points

• Distance & Minutes- Destination

• Available- Third Party Developers.

• Accuracy - 85% Plus

January 19, 2017 MassDOT Update 94 511 Program

• IBI Group June 2016

• 511 Phone Service

• Website (mass511.com)

• HERE Probe Travel Time Data

• NOAA Information

• MassDOT Traffic Cameras

• Construction & Incident Activity

• Planned Special Event News & Alerts

• Text Message and Email Services

January 19, 2017 MassDOT Update 95 511 Features

• Since June 2016- 250K Calls

• 10K Weekly Calls

• MassDOT Website Analytics Access

• QC/QA Accuracy Testing

• Address Feedback & Inquiry

• Monthly Progress Meetings

• 24 Hour Emergency Hotline

• One Year Contract /$19K monthly

• Two Additional One Year Extensions

January 19, 2017 MassDOT Update 96 “Buffet of Services”

• Go Time and Mass511

• Public Reliance – Different Media

• Two Fold Approach

• Open Data Initiative

• Third-Party Developers

• Collect & Disseminate Data

• XML Feed

• MassDOT Developers Page

January 19, 2017 MassDOT Update 97 Crowdsourcing Partnership

Waze

• Using MassDOT Data & Traffic Advisories

• Support Information & Navigation

MassDOT

• Using Waze Reports / Data

• Support Incident Management

• Warehousing - Inform Policy Decisions

January 19, 2017 MassDOT Update 98 Multiple Outlets • Public Expectation • Reliable Details; Safety & Efficiency

• Websites • Probe & Sensor Data Sources • Traditional Phone Service • Physical Message Signs • Advisories- Email & Text • Open Data Sources • Mobile Applications • Crowdsourcing • Social Media

• Multiple Audiences • Multiple Tools

January 19, 2017 MassDOT Update 99 Significant Progress

• Streamline Systems

• Improve Available Resources

• Networking First Responders

• Highway Operations Center (HOC)

• Functions Assets, Networks & Systems

• Continuity Of Operations

• Ensure Traffic Incident Management

January 19, 2017 MassDOT Update 100 Integrated Transportation Management System

• Centralize Data Management • Incidents, Construction, Weather • Travel Time • Public Dissemination • Four Phase- Four Year Project • Upgrade & Replace Legacy Systems • Single Software Platform • Incident Management Continuum • Detection to Recovery • Managed & Shared

January 19, 2017 MassDOT Update 101 The Future

• Equipped- Interfacing Tools • Broader Pool – Device Architecture • Alerts – Roadway Anomalies • Review Performance- Different Levels • Filter Dissemination – Information • Through Different Media • Proactive Commitment • Improving Quality of Information • Roadway Conditions & Congestion • Make Informed Decisions

January 19, 2017 MassDOT Update 102 Massachusetts Department of Transportation Highway Division- Highway Operations Center

January 19, 2017 103 FHWA Update – Part 1

Rich Taylor Federal Highway Administration

• Final Rule - National Performance Management Measures

I-95 Corridor Coalition › TIS January 19, 2017 104 Final Rule – NHPP, Freight, CMAQ

• Webinar • Thursday, January 26th 2:00-3:30 p.m. Eastern • To Register: • https://www.eventbrite.com/e/pm3-final-rule-webinar-registration-30954284097 • Rule in Federal Register • https://www.federalregister.gov/ (Document 2017-00681) • FHWA’s TPM Website - Rules • http://www.fhwa.dot.gov/tpm/rule.cfm

I-95 Corridor Coalition › TIS January 19, 2017 105 Agency Roundtable discussion on “Changes to Travel Info/511”

Participating Agency Members Facilitated by Mark Kopko, PennDOT (TIS Co-chair)

I-95 Corridor Coalition › TIS January 19, 2017 106 Agency Roundtable discussion on “Changes to Travel Info/511”

Topics 1. IVR 2. Crowdsourcing 3. Mobile Apps 4. Integrating Transit 5. Emergency Communications Tool 6. Connecting to Customers 7. Planning for Connected/Automated Vehicles

I-95 Corridor Coalition › TIS January 19, 2017 107 Participating Agencies

Agency Speaker North Carolina DOT Kelly Wells Virginia DOT Greg Bilyeu New York State DOT Matt Vasilow Pennsylvania DOT Mark Kopko Pennsylvania Turnpike Commission Lorie Gray/Bob Taylor South Carolina DOT Tisha Dickerson

I-95 Corridor Coalition › TIS January 19, 2017 108 NCDOT 511 IVR • NCDOT Atkins IVR since 2004: 9 M calls to date • Went to daytime live operators in Summer 2016 – Has worked well: great public feedback – Used IVR during Hurricane Matthew • 1500 road closures • 120,000 calls to 511 – first terminal floodgate use ever • Atkins contract ends June 30, 2017 • Get about 150 traveler info calls/day • Proposing to mgmt. to discontinue IVR and direct citizens to drivenc.gov during overnights and emergencies – stay tuned!

Travel Information Services Committee January 19, 2017 109 NCDOT Crowdsourcing: Waze • Have just gotten greenlight to enter CCP from NCDOT legal • Looking at Waze feed requirements – seems pretty specific – how quickly do we have to provide this? • Does this mean a custom feed for each Partner? HERE, INRIX, TomTom, others? ….

Travel Information Services Committee January 19, 2017 110 NCDOT

For more information, contact: Kelly Wells 919-825-2615 [email protected]

Travel Information Services Committee January 19, 2017 111 Traveler Information Update: Waze and 511 App 2.0

January 19, 2017 Scott Cowherd Greg Bilyeu Operations Division We plan to:

 Upgrade the app – turn by turn navigation, transit info, parking info and crowd-sourced data

 Improve the user experience – predictive analytics and push technology

 Employ more effective data-sharing – private sector companies such as Waze

113 Waze is increasingly working with more government agencies through the Connected Citizens Program.

Program basics:

• Described by Waze as a “two-way street” • Gives VDOT access to Waze’s massive real-time data for planning purposes • In exchange, VDOT contributes data to Waze that is incorporated into their app

114 Example of DOT/Waze integration: Tennessee DOT

A new and separate Waze data layer is added to 511:

• backups • incidents

115 Example of DOT/Waze integration: Tennessee DOT

Normal 511 data layers shown here:

• Incidents • Construction • Traffic • Cameras • Signs

116 From the 511 demo site: Waze layer on 511

117 • VDOT now appearing on Waze app (identified as “Virginia DOT”) • incidents • work zones

118 What’s next?

 Provide Waze access to 511 feed • Validate through VDOT Research Council • Anticipate findings next month (February) • Integrate Waze data

119 The 511 App: 2.0

120 Concept design (Home screen)

121 122 customize your traffic alert pop ups route schedule - alternate routes/travel times - alerts and travel times

123 • push notifications

• in-app alert notifications

• map route details

124 Next Steps and Timeline

125 Timeline and Next Steps

• New Statewide App will be deployed in July 2017!

• Add additional Truck Parking Management information as the statewide deployment is completed

• Add additional ICM Multi-modal information statewide as information is available.

126 511NY NYSDOT Update

Matt Vasilow January 19, 2017

January 19, 2017 127 Transit updates

◦ Integrated traffic and transit on 511NY homepage map. ◦ Ability to save my transit trips. ◦ Added park and rides to 511NY map ◦ New data manager for transit ◦ Ability to implement new reporting tools ◦ Transfer performance ◦ Level of Service from GTFS ◦ Fare module – allows users to get fares for routes where available. ◦ Coming soon drive to transit on homepage

January 19, 2017 128 Integrated Traffic & Transit Homepage

January 19, 2017 129 Integrated Traffic & Transit Homepage

January 19, 2017 130 Questions and Answers

511NY Project Contact Information:

Matthew Vasilow, P.E., Project Manager NYSDOT Office of Traffic Safety & Mobility 518.457.9994 [email protected]

January 19, 2017 131 Pennsylvania 511PA Connect

Travel Information Services Committee January 19, 2017 132 PennDOT 511PA Connect

Travel Information Services Committee January 19, 2017 133 PennDOT 511PA Connect

Travel Information Services Committee January 19, 2017 134 PennDOT Travel Info Service Updates

Travel Information Services Committee January 19, 2017 135 PennDOT 511PA Connect

Travel Information Services Committee January 19, 2017 136 PennDOT 511PA Connect

Travel Information Services Committee January 19, 2017 137 PennDOT 511PA Connect

Travel Information Services Committee January 19, 2017 138 PennDOT 511PA Connect

Travel Information Services Committee January 19, 2017 139 PennDOT 511PA Connect

Travel Information Services Committee January 19, 2017 140 PennDOT 511PA Connect

Travel Information Services Committee January 19, 2017 141 PennDOT 511PA Connect

• Whiteout Conditions • I-80 Eastbound (exits 90-97) • 59-vehicle Pileup • 22 tractor trailers • 3 Minor Injuries

• 45 reported from 34 vehicles • 13 people provided locations • 5 denied; 27 no replies • 3 messages sent

Travel Information Services Committee January 19, 2017 142 PennDOT 511PA Connect

1,500 New 511PA Downloads in 24 hrs.

Travel Information Services Committee January 19, 2017 143 PennDOT

For more information, contact: Mark Kopko 717-783-1903 [email protected]

Travel Information Services Committee January 19, 2017 144 CONNECTING TO OUR CUSTOMERS

January 19, 2017

Bob Taylor, P.E., PTOE Pennsylvania Turnpike Commission 700 South Eisenhower Blvd. | Middletown, PA 17057 Phone: 717-831-7548 | Cell: 717-645-1740 [email protected]

145 GENERAL PHILOSOPHY

146 SURVEY RESULTS

147 DYNAMIC MESSAGE SIGNS

• System-wide Procurement Interchanges – Located on approach roads to PTC interchanges • Existing – 88 total DMS Tunnels – Located prior to entering • Construction – 45 total tunnels • Design – 74 total • Planning – ITS Gaps Study – Truck Parking System • DMS Operating Guidelines • ATMS Plans

148 PREFERRED TRAVELER PROGRAM

• Email or text • Emergency conditions • Weather alerts • Traffic delays • News releases • Construction updates

149 FREQUENT TRAVELER PROGRAM

• Top 50 = $40M in revenue • Press releases – Are they sent press releases? • Preferred traveler - Are they enrolled? • Dispatching/ navigation services used? • Interested in Turnpike data feed?

150 TRIP TALK • Hands-free advisories • Web-map • Camera feeds • Emergency contacts • Safety advisories • Connected applications

151 MEDIA ENGAGEMENT

• 625 media contacts - TV, radio and press • “Traffic Advisory” press releases for road closures, holiday traffic, etc. • “Media Event” press releases for ribbon cuttings, winter preparedness, work zone safety, traffic incident management, etc.

152 SOCIAL MEDIA

• @PaTurnpikeAlert • Auto-generated from ENS • Manual control from ENS • IS-42: Social Media in Emergency Management

153 WAZE

• Data feed (two-way) • Major traffic events – email or form • Map editing • Map reporting • Safety alerts • Connected applications

154 WAZE

• Data feed (two-way) • Major traffic events – email or form • Map editing • Map reporting • Safety alerts • Connected applications

155 WAZE

• Data feed (two-way) • Major traffic events – email or form • Map editing • Map reporting • Safety alerts • Connected applications

156 WAZE

• Data feed (two-way) • Major traffic events – email or form • Map editing • Map reporting • Safety alerts • Connected applications

157 DATA SHARING

• Standard data agreement • 20 potential partners • Safety advisories • Roadway construction • Traffic incidents • Weather advisories • Roadway closures • Connected applications

158 DATA SHARING

• Standard data agreement • 20 potential partners • Safety advisories • Roadway construction • Traffic incidents • Weather advisories • Roadway closures • Connected applications

159 DATA SHARING

• Acura • Audi • Honda • Buick • Porsche • Hyundai

• Cadillac • Tesla • Jaguar HERE • Chevrolet INRIX • Toyota • Kia • Chrysler • Volvo • Lexus • Dodge • Ford • GMC • Mercedes-Benz • Infiniti

Sirius/XM Sirius/XM Traffic • Jeep • Subaru • Volkswagen

160 CONNECTED VEHICLES

Work Zones • Connected and Automated Traffic Incident Management Vehicle Roadmap

Safety • Joint Connected and Automated Vehicle Weather Strategic Plan Freight • Multi-state Smart Mobility Tolling Collaborative 161 EMERGENCY COMMUNICATION

• PEMA, PennDOT and PTC • Extended closures • Trapped backlog communication

162 THANK YOU!

Bob Taylor, P.E., PTOE Pennsylvania Turnpike Commission 700 South Eisenhower Blvd. | Middletown, PA 17057 Phone: 717-831-7548 | Cell: 717-645-1740 [email protected]

163 South Carolina Department Of Transportation Travel Info Service Updates

 Advertising 511 RFP in 2017  IVR is English only  Not using WAZE or crowdsourcing  Mobile Travel Alert App integration next RFP  511 exceeded 1,000,000 calls  87,963 app downloads  Twitter followers 14,324  Mobile app sessions 3,979,191  Web data sessions 19,897,515

January 19, 2017 164 Travel Information Services Committee South Carolina Department of Transportation Tisha M Dickerson 803-737-1165 [email protected]

January 19, 2017 165 Travel Information Services Committee Questions & Discussion

I-95 Corridor Coalition › TIS January 19, 2017 166 FHWA Update – Part 2

Bob Rupert Federal Highway Administration

• 23 CFR 511 Real-time System Management Info Program • FHWA’s Automated Vehicle Vision Statement

I-95 Corridor Coalition › TIS January 19, 2017 167 Coalition Upcoming Events and Meeting Wrap Up

Mark Kopko PennDOT (TIS Co-chair)

I-95 Corridor Coalition › TIS January 19, 2017 168 Coalition Meetings of Interest • TSMO – • HOGs regional meetings: April, May, June, September, October 2017 • TIS Committee: Planning for September 2017 • VPP and Related Efforts: Quarterly meetings are planned for the second Thursday of the month from 1:30pm - 3:00pm: Q1 Meeting Q2 Meeting Q3 Meeting Q4 Meeting Volume and Turning Movement Jan 26 Apr 13 Jul 13 Oct 12 Steering Committee Probe Data Analytics (VPP Suite) Feb 9 May 11 Aug 10 Nov 9 User Group * Previously scheduled RITIS User Group Mar 9 Jun 8 Sep 14 Dec 14

I-95 Corridor Coalition › TIS January 19, 2017 169 Other Meetings of Interest

• AASHTO 2017 Washington Briefing • February 28 – March 2, 2017, Washington, DC • 2017 AASHTO Spring Meeting • May 22-25, 2017, Portland, ME • ITS New York Annual Meeting • June 15-16, 2017, Saratoga Springs, NY • NASTO Annual Meeting • July 10-12, 2017, Philadelphia, PA • ITS World Congress 2017 • October 29 – November 2, 2017 Montreal, Canada

I-95 Corridor Coalition › TIS January 19, 2017 170 Questions

I-95 Corridor Coalition › TIS January 19, 2017 171 Thank You!

For Additional Information and Questions TIS Co-chairs Coalition & Support Mary Ameen [email protected] Denise Markow 301.789.9088 [email protected]

Mark Kopko [email protected] Joanna Reagle 610.228.0760 [email protected]

www.I95Coalition.org

I-95 Corridor Coalition › TIS January 19, 2017 172