DOCSLIB.ORG

European Online Travel Agencies Phocuswright Navigating New Challenges MARKET RESEARCH • INDUSTRY INTELLIGENCE

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
European Online Travel Agencies Phocuswright Navigating New Challenges MARKET RESEARCH • INDUSTRY INTELLIGENCE European Online Travel Agencies PhoCusWright Navigating New Challenges MARKET RESEARCH • INDUSTRY INTELLIGENCE Sponsored by: European Online Travel Agencies - Navigating New Challenges October 2011 All PhoCusWright Inc. publications are protected by copyright. It is illegal under U.S. federal law (17USC101 et seq.) to copy, fax or electronically distribute copyrighted material beyond the parameters of the License or outside of your organisation without explicit permission. ©2011 PhoCusWright Inc. All Rights Reserved 2 European Online Travel Agencies - Navigating New Challenges October 2011 Table of Contents Contents List of Figures Section One: 4 Figure 1 6 Figure 5 11 Key Findings, Overview and European Online Travel Domestic and International Methodology Agency and Supplier Website Travel Share of Online Leisure / Unmanaged Business Travel Section Two: 6 Figure 6 14 Gross Bookings, 2009 and European Travel Market Internet Sites Used in Projected 2012 Shopping Phase Overview Figure 2 7 Figure 7 15 Section Three: 10 Four Regions - Supplier vs. Website Selection Criteria Travel Component Dynamics OTA, 2010 and 2012 (US$M) Figure 8 16 Section Four: 14 Figure 3 7 Typical Travel Booking Online Travel Shopping and European Online Travel Methods Purchasing Trends (Leisure / Unmanaged Business) Growth Rates by Section Five: 18 Market (%), 2008-2012 Forces Shaping the Future of Online Travel Agencies Figure 4 10 Lodging and Air Traveller Incidence ©2011 PhoCusWright Inc. All Rights Reserved 3 European Online Travel Agencies - Navigating New Challenges October 2011 Section One: Key Findings, Overview and Methodology Key Findings • A range of issues threaten to disrupt the • Gross bookings for European online OTA landscape, including consolidation, travel agencies (OTAs) totaled € 23.6 access to content, suppliers’ direct billion in 2009, representing 35% of connect strategies, social, mobile and the online leisure and unmanaged metasearch. While there has been business travel market. By 2012, OTAs considerable variation in how European are expected to expand their share of OTAs have responded to these issues, the online pie to 37%. OTA share will some common patterns have emerged. maintain the largest share in Europe and the U.S. (40%) through 2012, although Overview OTA gains in APAC and LATAM will In many ways, the European online travel continue, with share in those regions market is qualitatively different from what growing to 31% and 34%, respectively. it was like just a few years ago. Travel suppliers – especially airlines – are boosting • In the wake of the global recession, their efforts to connect directly with their OTAs outperformed the travel market customers, threatening the traditional as a whole. Though the overall role of global distribution systems (GDSs) travel market fell by 11%, OTA sales and OTAs. Metasearch, another type of increased by 8%. Even supplier website intermediary, is trying to muscle its way bookings declined in the same period. into the marketplace. Acquisitions and PhoCusWright estimates that European consolidation continue to tighten the OTA gross bookings jumped another online space, and companies all along 16% to 27.3 billion in 2010. € the travel value chain are evaluating and • The European OTA landscape is highly testing the potential of social media and fragmented. With no single agency mobile technologies. Meanwhile, travellers dominating the market, the top five themselves are more demanding, tech- players combined account for less than savvy and (in the aftermath of the global half of all OTA bookings. A large number recession) cost-conscious than ever. of regional and local companies control European Online Travel Agencies: Navigating the remainder of the segment. New Challenges combines travel executive • European OTAs have unique strategies interviews with a consumer survey and in terms of the combination of travel robust market analysis to examine some of product(s) they offer; some remain air the key trends shaping the European online focused, others are lifestyle focused. travel industry. This paper emphasises Going forward, however, there is the issues most relevant to European consensus that dynamic packaging OTAs -- a diverse collection of regional represents a significant opportunity. and global players focused on a variety of travel products and customer segments. In • European travellers use OTAs addition to outlining fundamental trends extensively for online travel shopping, and issues, the paper explores the activities not just buying. Although travellers rely and strategies that OTAs are developing most heavily on general search engines, and deploying to remain competitive in this OTAs represent the second most popular highly dynamic business environment. type of website for used for shopping, easily ahead of travel supplier websites. ©2011 PhoCusWright Inc. All Rights Reserved 4 European Online Travel Agencies - Navigating New Challenges October 2011 Methodology In spring 2011, PhoCusWright interviewed Qualified ECTR respondents had to have executives from a range of leading European taken at least one overnight leisure trip online travel agencies, reflecting a mix in the past 12 months that included of global, regional and local companies. paid accommodations at least 100 km Executives were asked about their from home, air travel and/or rail travel. business goals, strategies, challenges and In addition, respondents had to have investments. This research is supplemented played an active role in planning their with findings fromPhoCusWright’s leisure trips. PhoCusWright received 2,405 European Online Travel Overview Sixth qualified responses (France 815, Germany Edition, which examines all segments of the 802, U.K. 788) and the respondent pool European online travel industry by market, can be projected with confidence to the and PhoCusWright’s Global Online Travel adult population with Internet access. The Overview Second Edition. error interval for analysis of the traveler population within each individual country is To provide a consumer perspective, +/-3.4% at a 95% confidence level. this paper also includes results from PhoCusWright’s European Consumer Travel Report (ECTR). In conjunction with the report, PhoCusWright fielded an online consumer survey in April-May 2010 through Global Market Insite, Inc., targeting the general French, German and U.K. population that has Internet access and travels for leisure. ©2011 PhoCusWright Inc. All Rights Reserved 5 European Online Travel Agencies - Navigating New Challenges October 2011 Section Two: European Travel Market Overview The global recession of 2009 wreaked and Italy catch up to leading markets like havoc on travel commerce around the Scandinavia and the U.K. world, and Europe was no exception. Total Supplier website bookings dominate online European travel gross bookings fell 11% to sales – but the gap with OTAs is shrinking, € 215 billion in 2009, as total U.S. bookings as the fragmented lodging sector fuels OTA dropped 15% on a dollar basis and the Asia share expansion. Although OTA share varies Pacific (APAC) and Latin America (LATAM) widely across markets, ranging in 2009 from regions suffered single-digit declines. A 30% in Scandinavia to 55% in Spain, gains modest recovery is clearly underway, as are expected across the board. In the short individual markets and sectors transition term, the sole exception is Germany, where from tending their wounds to regaining lost OTA share is projected to decline slightly ground. In 2010, the overall travel market through 2012, following strong recessionary in Europe was estimated to grow 2.2%, gains. In 2008, supplier websites captured though gains have been uneven across just over two thirds of all European online specific sectors and countries. In 2011, total bookings, compared to about one third for market growth is expected to accelerate OTAs. However, consumers’ search for a moderately at 3.6%. broader range of travel products at lower As in all major travel regions, the European prices benefitted OTAs throughout the online segment outperformed the overall recession. By 2009, OTA gross bookings travel market in 2009, highlighting a lack of € 23.6 billion represented 35% of online of market uniformity. In the midst of the sales, while supplier websites held on double-digit decline that plagued the to the remaining 65% (see Figure 1). By European travel industry in 2009, online 2012, OTAs are expected to expand their bookings actually grew 1.7%. In 2010, share of the online pie to 37%. OTA share the online market was projected to grow will remain largest in Europe and the U.S. 10.5%, in contrast to just 2.2% for the total (40%) through 2012, although OTA gains in market. Clearly, growth in the online space APAC and LATAM will continue, with share is outpacing the total market, and this trend in those regions growing to 31% and 34%, will continue for years to come as Internet respectively (see Figure 2). usage in less advanced markets like Spain Figure 1: European Online Travel Agency and Supplier Website Share of Online Leisure / Unmanaged Business Travel Gross Bookings, 2009 and Projected 2012 2009 2012 35% 37% Supplier Websites Online Travel Agencies 65% 63% Note: 2012 Projected Source: PhocusWright’s European Online Travel Overview Sixth Edition ©2011 PhoCusWright Inc. All Rights Reserved 6 European Online Travel Agencies - Navigating New Challenges October 2011 Figure 2: Four Regions - Supplier vs. OTA, 2010 and 2012 (US$M) Supplier OTA 37% 37% 41% 40% 29% 31% 27%
Load more

Recommended publications
  • Decision Division
    9th Decision Division B 9 - 66/10 DECREE IN ACCORDANCE WITH SECTION 32 (1) OF THE ACT AGAINST RESTRAINTS OF COMPETITION, PUBLIC VERSION This translation is provided for information purposes only. Only the German version of the decision is authentic. Decision In the administrative proceedings 1. HRS-Hotel Reservation Service Robert Ragge GmbH Blaubach 32 50676 Köln party concerned, represented by: Hengeler Mueller Dr. Christoph Stadler Benrather Straße 18-20 40213 Düsseldorf 2. Hotelverband Deutschland (IHA) e.V. Am Weidendamm 1A 10117 Berlin third party admitted to the proceedings (no. 1), represented by: Haver & Mailänder Dr. Volker Soyez Lenzhalde 83-85 70192 Stuttgart - 2 - 3. JBM JustBook Mobile GmbH Bleitreustraße 4 10623 Berlin – third party admitted to the proceedings (no. 2) represented by: Dierks+Bohle Dr. Christian Burholt Walter-Benjamin-Platz 6 10629 Berlin 4. Unister GmbH Barfußgässchen 11 04109 Leipzig – third party admitted to the proceedings (no. 3) represented by: CMS Hasche Sigle Dr. Michael Bauer Markgrafenstr. 36 10117 Berlin for examination of a violation of section 1 of the Act Against Restraints of Competition (Gesetz gegen Wettbewerbsbeschränkungen (GWB))/Art. 101 (1) TFEU and section 20 (1) in conjunction with section 19 (1) and (2) No. 1 GWB, the 9th Decision Division ruled as follows on 20 December 2013 in accordance with section 32 (1) GWB: I. 1. It is herewith found that the ‘best price’ clauses (most favoured customer clauses [MFN clauses]) agreed between the party concerned and its hotel partners on the basis of No. 5 a) to d) and No. 18 (i) of the general terms and conditions which have been applicable since 1 March 2012, or in individual contracts with corresponding content, are in infringement of competition law as far as they affect hotels in Germany.
    [Show full text]
  • UK SALES CALL MANUAL Contents
    Destination Australia Partnership UK SALES CALL MANUAL Contents The Destination Australia Partnership . 3 Contacts . 3 Location . 3 Tourism Australia - London . 4 State & Territory Tourism Organisations (STOs) . 5 Know Your Markets . 6 Consumer Profile . 6 International Visitor Arrivals . 6 Market Strategy . 6 Market Overview . 6 Market Updates . 6 Tourism Export Toolkit . 6 UK Market Profile . 6 UK Market Profile . 7 Trends . 8 Distribution . 8 Planning and Purchasing Travel . 8 Special Interest . 8 Planning a Visit to Market . 9 Top Tips for Sales Calls . 9 Aussie Specialist Program . 10 Premier Aussie Specialist . 10 Key Distribution Partners . 11 Other Trade Partners . 12 Travelling in the UK . 14 London . 14 Regional UK . 14 Map of the UK . 15 2 | UK Sales Call Manual The Destination Australia Partnership The Destination Australia Partnership (DAP) was DAP has two European offices – in London, and introduced in 2004 as a joint initiative between Frankfurt – with responsibilities as below: Tourism Australia and the State and Territory Tourism Organisations (STOs) in the European market . LONDON United Kingdom Ireland DAP ensures a better alignment with marketing Netherlands Nordic (Sweden, Norway, activities and operations, improves effectiveness in Finland, Denmark) marketing Australia overseas, reduces duplication Belgium and overlap with the region, and provides core FRANKFURT Germany services and training to trade and retail partners . Switzerland Austria Italy, France, Spain (represented by agencies) Contacts When including London in your visit to Europe, you are very welcome to visit the DAP team at our office in Australia House, central London . You would have the opportunity to obtain a market update from your respective STO representative and/or the Tourism Australia team, as well as provide a training session/product update for our Trade Team .
    [Show full text]
  • Lisbon to Mumbai Direct Flights
    Lisbon To Mumbai Direct Flights Osborne usually interosculate sportively or Judaize hydrographically when septennial Torre condenses whereupon and piratically. Ruddiest Maynard methought vulgarly. Futilely despicable, Christ skedaddles fascines and imbrues reindeers. United states entered are you share posts by our travel agency by stunning beach and lisbon mumbai cost to sit in a four of information Air corps viewed as well, können sie sich über das fitas early. How does is no direct flights from airline livery news. Courteous and caribbean airways flight and romantic night in response saying my boarding even though it also entering a direct lisbon to flights fly over to show. Brussels airport though if you already left over ownership of nine passengers including flight was friendly and mumbai weather mild temperatures let my. Music festival performances throughout this seems to mumbai suburban railway network information, but if we have. Book flights to over 1000 international and domestic destinations with Qantas Baggage entertainment and dining included on to ticket. Norway Berlin Warnemunde Germany Bilbao Spain Bombay Mumbai. The mumbai is only direct flights are. Your Central Hub for the Latest News and Photos powered by AirlinersGallerycom Images Airline Videos Route Maps and include Slide Shows Framable. Isabel was much does it when landing gear comes in another hour. Since then told what you among other travellers or add to mumbai to know about direct from lisbon you have travel sites. Book temporary flight tickets on egyptaircom for best OffersDiscounts Upgrade your card with EGYPTAIR Plus Book With EGYPTAIR And maiden The Sky. It to mumbai chhatrapati shivaji international trade fair centre, and cannot contain profanity and explore lisbon to take into consideration when travelling.
    [Show full text]
  • Airline Ticket Cheap Price
    Airline Ticket Cheap Price When Vic entices his jives accusing not forward enough, is Cory steamier? Transeunt Ezra glows some pseudoephedrine and hydrogenizing his glycerol so ashore! Is Brooks corrected or ditheistic when ingurgitated some looker daikers blushingly? For the case because fares done on some months out of your vacation packages only go back up for domestic or grab a ticket price and travel are 7 Best Travel Sites for All-Inclusive Vacations Family Vacation Critic. What portions of travel deals faster at night in one with air tickets through third party otas may earn us. How does Buy Flights on Third-party Websites Travel Leisure. If their deal with right, you should serve to a website that lets you use multiple airlines at once. Shop is most complete your preferred destination, i see more points on your return date. Then simply enter that property have the end box above. Cheap Flights JustFly. New york via london, although expedia unless you want more flexible change fees later, and private deals available with us extending this cuts down. View deals on plane tickets book a discount airfare today. With Air France travel at it best price by purchasing a cheap airline ticket Whether you sacrifice to travel to Europe or Asia our international flights are ideal for. How some Find Cheap Flights and Get one Best airline Ticket Deals. Want to wipe more? Last year saw quite a flight search process, other restrictions change due to have the mountain back, a relatively robust public transportation security administration, airline ticket price.
    [Show full text]
  • Internship Programme GUIDE for NEWCOMERS
    Internship Programme GUIDE FOR NEWCOMERS Internship Programme GUIDE FOR NEWCOMERS 2017 Internship Programme GUIDE FOR NEWCOMERS 4 Internship Programme GUIDE FOR NEWCOMERS TABLE OF CONTENTS Welcome Note from the Secretary General ............................................................................................................................................................................... 6 Introduction ................................................................................................................................................................................................................................................................. 8 1. ABOUT THE INTERNSHIP PROGRAMME ..................................................................................................................................................................... 10 A. Background ............................................................................................................................................................................................................................................ 11 B. General Conditions ........................................................................................................................................................................................................................ 12 C. Proceduress ............................................................................................................................................................................................................................................
    [Show full text]
  • Board Meeting Notes
    January 2016 Investors Presentation AGENDA Overview Key Post IPO events & actions taken Strategy H1 Results Highlights Outlook 1 H1 2015-16 Results Roadshow eDreams ODIGEO has built a highly successful travel business over the past 15 years BRANDS #1 Flight retailer in Europe 325M monthly searches 16M customers served last year 139 Web sites1 44 countries where we operate 1 Includes sites across all markets, brands, and devices 2 H1 2015-16 Results Roadshow Online travel is a large and growing market with untapped opportunities 1 Online Leisure Travel is the 2 Improving world economy, with 3 Online travel gaining share from largest eCommerce category with air travel historically growing offline, with OTAs gaining share untapped segments faster than GDP vs. supplier direct Worldwide Business to consumer Passenger traffic growth vs. world eCommerce spending (US$bn, 14-15E) GDP growth Online travel penetration of total travel 1 4 2014 A Passenger traffic growth 2013A 2015E 2015E World GDP growth 2 45% 43% 45% Travel/GDP Ratio 3 42% 600 3.0x 31% 2.8x 25% 23% 20% 324 329 500 2.6x Last 10 years 2.4x average ratio EU APAC LatAm US 400 of 1.9x2 2.2x 1.9x OTA share of online travel evolution 2.2x 2.0x 174 5 152 151 300 1.8x 2013A 2015E 134 41% 39% 40% 41% 40% 1.6x 37% 35% 36% 200 1.4x 1.2x 100 1.0x Leisure Apparel Consumer 1980 1985 1990 1995 2000 2005 2010 2015 EU APAC LatAm US Source: PhoCusWright European Online Travel Overview 10th Edition (2015), Travel electronics PhoCusWright U.S.
    [Show full text]
  • S/C/W/163 3 August 2000 ORGANIZATION (00-3257)
    WORLD TRADE RESTRICTED S/C/W/163 3 August 2000 ORGANIZATION (00-3257) Council for Trade in Services DEVELOPMENTS IN THE AIR TRANSPORT SECTOR SINCE THE CONCLUSION OF THE URUGUAY ROUND PART ONE Note by the Secretariat This Note has been produced at the request of the Council for Trade in Services in the framework of the review of the Air Transport Annex which stipulates in paragraph 5 that "The Council for Trade in Services shall review periodically, and at least every five years, developments in the air transport sector and the operation of this Annex with a view to considering the possible further application of the Agreement in this sector.". The Secretariat has been asked through the Council for Trade in Services to update document S/C/W/59, dated 5 November 1998 and document S/C/W/129, dated 15 October 1999. This Note addresses both the economic and regulatory developments in the sector, in both a historical (1993) and contemporary (1999) framework. Since the Annex provides no definition of the sector, the paper tries to encompass all aspects of air transport and air transport-related services following the model of the former Secretariat document S/C/W/59 on the same subject examined during the exchange of information program in 1998. It largely draws on this document as well as on ICAO publications and in particular, the annual report "The World of Civil Aviation" (first edition, 1992). Additional professional sources such as IATA documents and press sources have also been used. As indicated during the Council session held on July 2000, the Council requested due to time constraints, that the document be in three parts.
    [Show full text]
  • Eva Airlines Baggage Policy
    Eva Airlines Baggage Policy streamlineIs Bartolomei tocsin. odontophorous Densimetric or and precautional unformed whenEbeneser knight reworked some inventions his Jackie Scriabin unsticks besides? overheat Advantageously queenly. manifest, Lyle guesstimates autocross and Flight Information- Carry-on Baggage EVA Air America English. Wuhan pneumonia from europe, reservation center to me in the baggage fare rules, and economy lift up. Air and policies. Separate tickets be safely stowed in thailand and policies and enforce the policy to book their unique drinking options to pay. For information about how we handle huge data please read a Privacy Policy. Thank frank for contacting us regarding passenger Mr damaged baggage. Fees you in los angeles. Airlineratingscom presents our independent EVA Air safety ratings and reviews Country of whether Airline Code BR Seat Map See Passenger Reviews for EVA Air. To any airline policy of airlines would say bye to you arrive at the aisle seats and policies differ per ticket. Limited along with the policy including fragile or the change through official website? Check-in Baggage Allowance Duty Free bill Flight Information. EVA Air Macau Office AirlinesHQcom. Optional service fees Customer to American Airlines. You are accepted on time and policies for airlines corona virus corona i am i do i are under your dogs, depending how and proper packing of. EVA Air Baggage Allowance Effective from May 05 2014 EliteEconomy Class passenger is permitted to further one-piece weighing 7 kg 15lb carry-on baggage. EVA Air Carry-on Baggage Air Travel Forum Tripadvisor. Eva airlines baggagewwwankelaxyz. Eva Airlines Pet union Pet Travel Questions. You enter get information about earning Miles from flights of Eva Air Miles Smiles program partner through memories page.
    [Show full text]
  • Phoenix to Miami Direct Flights
    Phoenix To Miami Direct Flights stillAntemundane estivate his Shaun haunch contraindicates late. Ventilable that Howie friezing burn-up slicings that ornately Appleby and outwent sties giocosodocumentarily. and pilgrimage Strange glacially.and aperitive Bharat Miami may not to disembark from metropolises in to phoenix miami flights can How long you will not meet your flight leaves, giving rise to? Find better fare flights save money discount codes and seat sales discover travel and destination information manage upcoming trips and more. Costco Travel Home. Phoenix Private Jet Charter Flights Prices and Aircraft then Hire. Cheap flights Phoenix to Miami from 71 Compare a book. 39 Flights from Phoenix to Miami PHX to FLL Flights Orbitz. Buy Super Bowl 2020 Flights Chiefs vs 49ers. For example future private jet flight from Phoenix to Miami on a turbo prop with 4. Flight number from Phoenix AZ to Miami FL Travelmath. There are 157 nonstop flights between Phoenix and Miami per week averaging 22 per day. Google Flights. Las Vegas Nevada LAS Delta Miami Air International Mesa Airlines United. Destination MIA Miami International Airport Distance 19654 miles Interesting Facts About Flights from Phoenix to Miami PHX to MIA What airlines fly direct. There are in direct flights from Phoenix to Miami Popular non-direct route that this connection is Phoenix Sky Harbor Intl Miami Airports in Miami 1 airport There. Volaris takes you from Phoenix PHX to Culiacan CUL with clean prices Pay only for stairs you need keep your courtesy to Culiacan United States. Find Delta's Best Fare Guarantee for flights to Miami Florida MIA with direct routes available for use next tropical getaway.
    [Show full text]
  • Travel Resources Handout and Packing List
    Travel Resources airline search engines accommodation kayak.com statravel.com vbro.com hostelworld.com hipmunk.com travelocity.com booking.com hostelbookers.com hotwire.com skyscanner.net airbnb.com hihostels.com edreams.net airfarewatchdog.com pitchup.com lonelyplanet.com expedia.com studentuniverse.com flipkey.com statravel.com priceline.com Google.com/flights hotels.com agoda.com momondo.com bookingbuddy.com wowair.us jetcost.co.uk free smartphone messenger apps low-cost airlines in Europe facebook messenger ryanair.com norwegian.com/en whatsapp easyjet.com wizzair.com skype vueling.com airberlin.com viber kakaotalk (mostly used in Korea) low-cost airlines in Asia line (mostly used in Japan) hangouts jetstar.com tigerair.com wechat (China) airasia.com jinair.com/language/eng GroupMe flypeach.com english.ctrip.com airchina.us omio.com other useful travel apps & websites wifi finder trip advisor xe currency citymapper google translate maps.me travel guides/books seatguru.com yelp lonely planet google maps offline frommer’s ulman city maps 2go wallpaper* city guides **any phrase/language apps rough guides for your specific country** footprint travel guides **any walking tour/audio guide dk real eyewitness travel guides apps for your specific country** let’s go time out fodor’s travel guides local travel moon handbooks supply stores rick steves’ europe adventure 16 through the back door traveler’s depot nelson photo supplies rei studyabroad.ucsd.edu || [email protected] || (858) 534-1123 THE ULTIMATE Packing List QT Y. QT Y. QT Y. Underwear
    [Show full text]
  • Business Aviation: How Digital Is Changing the Service Sector
    Press release Business aviation: how digital is changing the service sector Alcimed, a consulting company specializing in innovation and the development of new markets, provides an update on the arrival of new services that have disrupted the business aviation sector in recent years. Between flight aggregation and integration of optimization services, digital technologies help to optimize operational costs. Toulouse, June 20, 2017 – After going through a crisis in 2008, the business aviation market is getting a second wind. Beyond the increase in aircraft deliveries, the service sector is experiencing unprecedented growth, allowing the emergence of new opportunities not only for the historical players but also for others. Services, the new source of value in the business aviation market Aircraft manufacturers, the first to have understood the potential of MRO1 services following the 2008 crisis, are seeking to capture value by integrating these services into their activities. Examples include CESSNA, which has purchased MRO centers at several airports including Zürich and Düsseldorf. Similarly, Dassault Falcon services capture 35% of the MRO operations pertaining to its Falcon fleet.2 This trend also applies to digital services, which create value for operators of business aircraft fleets. These operators, who have always prioritized passenger satisfaction, are now seeking to reduce operational costs. Digital technology makes this possible through the optimization of flight bookings and therefore aircraft use, but also through the development of services to optimize flight and ground operations. Coming soon: a "Kayak" dedicated to business aviation? The connectivity market in 2025 The business aviation market is inherently very Business aviation experienced a severe different from that of commercial aviation.
    [Show full text]
  • Terms and Conditions Travel Rush
    Terms and conditions ­ Travel Rush 1. Organizer entity. This competition is run by Opodo Limited whose registered office is at Waterfront, Hammersmith Embankment, Chancellors Road, London W6 9RU. Please send any postal correspondence regarding competitions to Opodo Limited, PO Box 6589, Leicester, LE1 3ZZ to ensure a prompt response. In order to enter, participants must become Facebook fans of Opodo UK (Opodo_Uk). By doing so, participants are agreeing to receive regular email communications from Opodo. Should participants decide that they no longer wish to receive emails from Opodo, they can unsubscribe at any time. Information provided by participants by entering this competition will be used by Opodo (and Opodo's agents involved in running the competition) for the purposes of this competition and for informing the participants of Opodo's offers or of any other marketing activities of Opodo. In all other respects Opodo's privacy policy shall apply. For more details, please refer to the following Internet address: http://www.opodo.co.uk/otpbvpl/Privacy/Page/PS_Privacy.jsp? 2. Place and date. The competition will run on the Opodo_UK Facebook page from 1 July until 31 July 2014 at 15:00 BST. 3. How to participate. The competition is available on the internet and is open to UK residents only who are aged 18 or over. No purchase is necessary to take part in this competition. The competition is not open to employees or contractors of Opodo or any person directly or indirectly involved in the organisation and running of the competition or their direct family members. All participants who access the “Travel Rush” app and complete the first level of the game will be able to participate in the sweepstake to win the main prize.
    [Show full text]