Issue 1 2020

SPECIAL EDITION COVID-19 SUPPORT

Getting the most Tips for parents: out of working Using cooking to from home build language skills

PAGE 2 PAGE 5

LIFTING SPIRITS How music can help in challenging times

PAGE 6 CochlearFamily eNews Special 1 2020

“As well as using Skype, my department installed Microsoft Team this week so employees could conduct meetings remotely and not be exposed to potential hazards like COVID-19.” “These resources are awesome Working and compatible with my Nucleus 7s via Bluetooth® is an absolute game- changer for me as much of my job is from home handling and dealing with people.” Ask for an agenda 2 and documents ahead of a conference call Six tips to make it easier Greg W is an electrical engineer and bilateral CochlearTM Implant recipient who regularly OLLOWING recent world when calls involve groups of people. participates in teleconferences with events, working from home has Tom W, who works in search and colleagues around the world. become a new reality for many rescue and is regularly involved in staff Greg’s number one tip for people regardless of the profes- meetings, uses video conferencing as conference calls is to always ask for an sionF or industry you work in. We spoke it allows him to use visual cues such agenda from the meeting organiser. to cochlear implant recipients who are as lip reading, which makes it easier “While this is generally good working remotely to find out their to follow the conversation. business practice, it helps you to top tips to help make it work for you. “Since my colleagues are sitting prepare background information directly in front of their laptops, each on the topics to be discussed and Use video conferencing pops up on the screen which makes provides some boundaries on what 1where possible it easier to follow the conversation,” might be said during the meeting. Phone calls can be challenging for said Tom, who also recommends It’s also useful to ask that people with hearing loss – especially using a larger monitor if possible. presentation materials, even in draft

Tom W uses video conferencing as it allows him to use visual cues such as lip reading. 2 CochlearFamily eNews Special 1 2020

form, can be provided before the meeting so you don’t have to read the text on the screen as well as concentrate on what is being said by the presenter and others,” Greg advises.

Follow up meetings 3with an email Communication is vital at a time like this for Lynn O who is an assisted care administrator: “My role involves coordinating care for elderly residents who live independently in subsidised housing communities. During the pandemic, it is my goal to keep our residents safe at home so they do not need to be hospitalised. For phone calls, I use my phone ‘For phone calls, I use my phone clip, but I also make clip, but I also make sure that I follow up with an email or a text just for sure that I follow up with an email or a text just for clarification to make sure that nothing clarification to make sure that nothing else was missed else was missed or misunderstood in the conversation,” said Lynn, who or misunderstood in the conversation.’ Lynn O uses Cochlear Nucleus® 6 and 7 Sound Processors. Other tools, such as instant Stream your phone calls her Cochlear Wireless Mini Microphone messenger apps, also allow 4Recruitment Consultant and 2+ to her computer to listen to videos you to supplement your verbal Cochlear Baha® recipient, Kelly J, says and stream webinars. “I just plug it in communications with follow-up she uses her cell phone to stream calls and off I go,” said Kelly. “It’s perfectly written communication. to her sound processor and connects clear and super easy.” If you use a Cochlear Nucleus 7 Sound Processor or Baha 5 Sound Processor, you can stream business FAQs to work remotely calls and videos directly from a compatible Apple or Android™ WORKING in search and rescue in How are you communicating device using the Smart App. If you the US north east, Tom W needs to Qwith your colleagues while use an Android device or another be contactable 24/7 to respond to working remotely? smartphone, you can stream calls accidents and participate in video­ We are using Skype to hear weekly to your Baha 5 or Nucleus 7 Sound conference calls with teams in the field. updates every Monday morning from Processor by using the Cochlear But online meetings and phone my Commander. We’re also using Wireless Phone Clip. calls can be a challenge for people video conferencing for our more “With the Phone Clip, I am able to with cochlear implants. In this Q&A, important and urgent discussions. take telephone calls all day long on Tom, who is a bilateral Cochlear™ As well as Skype, my department my cell phone,” said Jack Judge who is Implant recipient, shares his practical installed Microsoft Teams this week an electrical contractor. “What’s nice tips to help you work remotely. so employees could conduct our about the phone clip is I don’t have meetings remotely. to pick up the telephone, I can just hit How has COVID-19 affected These resources are awesome the button and answer the call.” Qyour working circumstances? and my Nucleus 7 Sound Processor Streaming calls from your iPhone We have had a number of long phone are Bluetooth®-compatible. Being also means if you’re in the garden or calls recently. To adhere with guidelines able to stream and hear clearly is garage while working from home, to flatten the curve of COVID-19, we an absolute game-changer for me you are always contactable: “The were directed by management not to as much of my job is handling and streaming function of the Nucleus 7 meet in person with a group of our size. dealing with people. means I won’t miss the call,” said Tom.

3 CochlearFamily eNews Special 1 2020

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4 CochlearFamily eNews Special 1 2020 Tips for parents Talking with children at mealtimes

ITH most people spending more time at home recently, many parents are looking for fun ways to Wspend time with their children. If your child has a cochlear implant, you can use this time to help develop your child’s listening and language skills. Simply by constantly talking to them and repeating words many times a day. Cooking together is a great opportunities to do that. “A great piece of advice that was given to us early in our journey with Dylan’s hearing was to constantly nar- rate and have conversations at home. Dylan loves Just constantly chit-chatting and talk- cooking, and Tracy uses ing about what he’s learning and what meal prep as a is in the world,” said Tracy, the mother chance to chat. of 10-year-old Dylan, who received a cochlear implant when he was two years old. How to chat during food prep Dylan loves cooking and Tracy uses meal prep as a chance to chat: “We’ll CHILDREN usually enjoy getting involved in making food and this is a great way get our ingredients together before to build their language. Experts advise parents to communicate in a ‘listening we make a recipe and I’ll have him first’ kind of way: say the words before you show an object or do an action. help me count and measure – it’s just Here are some things you can talk about when preparing food together. constant language. He is obsessed with cooking so that’s a nice way for us to Name the ingredients you Before you start cooking, spend time together.” need to prepare the meal. explain each step in the recipe.

TOP TIPS FOR VERY Describe the different foods – talk If something goes wrong in the cooking YOUNG CHILDREN about the colour, taste, texture. process, talk about how you can fix it. The words children hear the most are the words they will learn first. Common Talk about how you use Use a variety of words during first words during feeds and mealtimes each of the cooking utensils. food preparation and mealtimes. are: ‘more’, ‘all gone’, and ‘milk’. For very young children, take the opportunity to talk while you’re Shhhh, it’s milk time. All finished.” So, although it’s not easy to be breastfeeding or bottle feeding. Use your own words and use words indoors and socially distancing with Everyone uses different phrases, but you at a level only slightly above your your children in these challenging could say something like: “Oh, you’re child’s language level, that is, add on times, by turning home activities into hungry! Time for milk. Let’s get some one to two words. So if your child is a learning opportunity, you’re helping milk. Are you ready for milk? Yes, yes you using single words, such as ‘more’, you your child develop the skills they need are! Mmmm, yum yum. Drink your milk. could say ‘more milk’. on their hearing journey.

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Were you surprised to see Qpeople playing music from their balconies in Italy amid the COVID-19 pandemic? A We are social beings and having How music to lock down and practise social- distancing is very unnatural and uncomfortable for most of us. Using novel ways to reach out and connect is lifting spirits to others with the power of music is wonderful and a way for people to and tips to get started connect with each other. What role does music play Qin people’s lives? TALIANS have made headlines such as improved communication and A Music is the perfect medicine to as they played music from social wellbeing. help us reconnect and provide emo- their balconies as a way to In this Q&A, Dr Chi Yhun Lo (PhD)*, tional sustenance during these isolat- unite and connect during a researcher in the field of auditory ing times. Sing, dance, laugh, and play! Iquarantine measures to slow the training for people with hearing loss, Music helps us draw emotional spread of COVID-19. explains how music connects people connections between people and As well as creating emotional con- and can have added benefits for communities. nections, music plays other valuable cochlear implant recipients. With many roles and can benefit people with co- people now facing social distancing What’s the role of chlear implants by enhancing listening and staying at home, he also shares Qmusic for people with skills, which can lead to flow-on effects tips to help you reconnect with music. cochlear implants?

6 CochlearFamily eNews Special 1 2020

A For cochlear implant recipients, there are specific benefits as music is an excellent tool that may also “Music is the perfect medicine to help us enhance listening skills – particularly around emotional prosody 1,2 (e.g. reconnect and provide emotional sustenance the emotional aspects of speech that let us identify if someone is happy, during these isolating times. Sing, dance, scared, angry, etc.), which could have Dr Chi Yhun Lo (PhD) flow-on effects such as improved laugh, and play!” communication and wellbeing.3

What can people with Qcochlear implants do at home to enjoy music? A The number one tip is simply to start! Engage with music, whether that is listening to or playing music. But here are five tips to consider: 1. Start simple. Music is wide and varied, but try listening to music with less instruments/musical elements, IMAGECOURTESY MACQUARIEOF UNIVERSITY rather than more. If you enjoy classical music, start with quartets rather than orchestras. If you enjoy pop music, start with simple acoustic arrangements with prominent vocals. 2. Listen to your favourite albums and songs. Even if it might not sound quite like you remember, use that memory to your advantage. 3. Use imagery. Videos of musicians playing are a great way to use your eyes to help your ears. 4. If you are going to start learning an instrument, I would recommend an instrument in which the notes are in visible order. For example, piano is a good start, as each key is a different Dr Chi Yhun note, with left to right corresponding Lo recently completed his with low (bass) to high (treble) notes. PhD exploring 5. Apps are a great way to engage with the “Benefits music, as they can be used any- of music where, anytime. For example, Coch- training for lear’s Bring Back the Beat™ app is children with a fun way to get back into music. hearing loss” at Macquarie Try Cochlear’s new interactive University in Australia. music training tool, the Bring Back the Beat™ app designed to help you References: 1Fuller CD, Galvin JJ, Maat 2Lo CY, McMahon CM, Looi V, Thompson 3Dritsakis G, van Besouw RM, practise and reconnect to music. B, Başkent D, Free RH. Comparison of WF. Melodic contour training and its O’Meara A. Impact of music on the two music training approaches on music effect on speech in noise, consonant quality of life of cochlear implant users: Download free now from: Apple App discrimination, and prosody perception and speech perception in Cochlear a focus group study. Cochlear Implants for Cochlear implant recipients. Behav Store or Google Play. implant users. Trends Hear [Internet]. Neurol [Special Issue] [Internet]. Int [Internet]. 2017 Jul [cited 2020 2018 Jan–Dec [cited 2020 March 31]; 2015 Sep 30 [cited 2020 March 31]: March 31];18(4):207–15. Available *Dr Chi Yhun Lo is a paid consultant 22: 1–22. Available from: https://doi. 1–10. Available from: https://doi. from: https://doi.org/10.1080/ to Cochlear Limited. org/10.1177/2331216518765379 org/10.1155/2015/352869 14670100.2017.1303892

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RECONNECT WITH THE JOY OF MUSIC

Research shows that focused attention and listening 1 GET practice can actually improve your appreciation of music. STARTED The BRING BACK THE BEAT ™ app can help you get started. Learn how to reconnect with the joy of music NOW! through interactive game play.

Download your free trial version from the Apple App Store or Google Play! Log in using your Cochlear™ account details or follow the in-app instructions to create an account.

1. Looi V, Gfeller K, Driscoll V. Music appreciation and training for Cochlear implant recipients: a review. Semin Hear. 2012 Nov 1;3(4):307–334.

As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We have provided more than 600,000 implantable devices, helping Cochlear Ltd people of all ages to hear and connect with life’s opportunities. (ABN 96 002 618 073) 1 University Avenue, Macquarie We aim to give people the best lifelong hearing experience and access to innovative University, NSW 2109, Australia future technologies. We have the industry’s best clinical, research and support networks. Tel: +61 2 9428 6555 That’s why more people choose Cochlear than any other hearing implant company. Fax: +61 2 9428 6352

Please seek advice from your health Invisible Hearing, Kanso, MET, MicroDrive, compatible with iPhone, iPad and iPod professional about treatments for hearing MP3000, myCochlear, mySmartSound, touch. *For compatibility information Baha implant systems are intended loss. Outcomes may vary, and your health NRT, Nucleus, Outcome Focused Fitting, visit www.cochlear.com/compatibility for the treatment of moderate professional will advise you about the Off-Stylet, Slimline, SmartSound, Softip, Apple, the Apple logo, FaceTime, Made for factors which could affect your outcome. to profound hearing loss. SPrint, True Wireless, the elliptical logo, iPad logo, Made for iPhone logo, Made for Always read the instructions for use. Not and Whisper are either trademarks or iPod logo, iPhone, iPad Pro, iPad Air, iPad Cochlear™ Nucleus® implant all products are available in all countries. registered trademarks of Cochlear Limited. mini, iPad and iPod touch are trademarks Please contact your local Cochlear systems are intended for the Ardium, Baha, Baha SoftWear, BCDrive, of Apple Inc., registered in the U.S. and treatment of moderately severe representative for product information. DermaLock, EveryWear, SoundArc, other countries. App Store is a service to profound hearing loss. Views expressed are those of the Vistafix, and WindShield are either mark of Apple Inc., registered in the U.S. individual. Consult your health trademarks or registered trademarks of and other countries. professional to determine if you are a Cochlear Bone Anchored Solutions AB. candidate for Cochlear technology. Android is a trademark of Google Inc. The Cochlear Nucleus Smart App is Google Play and the Google Play logo ACE, Advance Off-Stylet, AOS, AutoNRT, available on App Store and Google Play. are trademarks of Google LLC. Autosensitivity, Beam, Bring Back the Beat, Button, Carina, Cochlear, The Cochlear Nucleus 7 Sound Processor The Bluetooth® word mark and logos are www.cochlear.com/au is compatible with Apple and Android registered trademarks owned by Bluetooth 科利耳, コクレア, 코클리어, Cochlear devices. For compatibility information visit SIG, Inc. and any use of such marks by SoftWear, Codacs, Contour, Contour www.cochlear.com/compatibility Cochlear Limited is under license. Advance, Custom Sound, ESPrit, Freedom, Hear now. And always, Hugfit, Hybrid, Cochlear Baha 5 sound processors are © Cochlear Limited 2020. D1745746 MAY20

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