Supervision Annual Report 2012

Bank of

Supervision 2012 Annual Report

Bank of Albania 1 2012 Supervision Annual Report

If you use data of this publication, you are requested to cite the source. Bank of Albania, Sheshi “” Nr.24, Tiranë, Shqipëri Tel.: + 355 4 2419301/2/3; + 355 4 2419409/10/11 Fax: + 355 4 2419408 E-mail: [email protected] www.bankofalbania.org Printed in: 350 copies printed by AlbDesign.

2 Bank of Albania Supervision Annual Report 2012 CONTENTS

SUPERVISION MISSION 7

1. SUPERVISION IN 2012: IMPLEMENTING THE MEDIUM-TERM DEVELOPMENT STRATEGY OF SUPERVISION 2009-2014 9 1.1 Development of the regulatory framework and approximation with [EU] directives 9 1.2 Cooperation with international and domestic authorities 10

2. REGULATORY FRAMEWOK AND LICENSING PROCESS 12 2.1 Regulatory framework 12 2.2 Licensing 14

3. Performance and risk analysis in the banking system and non-bank financial institutions 22 3.1 Economic environment 22 3.2 Banking system highlights 22 3.3 Equity ownership structure 23 3.4 Assets and liabilities 24 3.5 Managing banking activity risks 26 3.6 Capital adequacy 38 3.7 Non-bank financial institutions and savings and loan associations 42 3.8 Financial unions and savings and loan associations 45

4. ON-SITE SUPERVISION 47 4.1 On-site supervision 47 4.2 Anti-money laundering and transparency 49

5. CREDIT REGISTER 53 5.1 Overview 53 5.2 Incorporation of non-bank financial institutions 54

Annex 1. Organisational structure of the Supervision Department 55 Annex 2. Each bank’s specific share in the banking system 56 Annex 3. Assets and liabilities 57 Annex 4. Core financial indicators 59 Annex 5. Data on banks’ shareholders (as at 31 december 2012) 60 Annex 6. Geographic distribution of branches and banking agencies within the territory of the Republic of Albania, as at end 2012, by prefectures 61 Annex 7. List of banking supervision regulations in force as at December 2012 62 Annex 8. Banks and branches of foreign banks licensed by the Bank of Albania 65 Annex 9. Bon-bank financial institutions 70 Annex 10. Unions of savings and credit associations 76 Annex 11. Foreign exchange bureaus (fxb) 87 Annex 12. Data on the shareholders/partners of non bank financial institutions 140

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T A B L E S

2. Regulatory framewok and licensing process Table 1 Number of foreign-exchange bureaus licensed in 2012 18 Table 2 Number of money transfer agents operating for the account of non-bank financial institutions as at end-2012 19 Table 3 E-banking products approved by the Bank of Albania (2006-2012) 19 Table 4 Distribution of e-banking products/services by commercial banks as at end- 2012 20 Table 5 List of entities licensed by the Bank of Albania 20 Table 6 Banking system statistical indicators till 2012 20 Table 7 Activities by non-bank financial institutions 20 Table 8 Bank network in 2012 21

3. Performance and risk analysis in the banking system and non-bank financial institutions Table 9 Total banking system assets and loans as a percentage of GDP 24 Table 10 Key banking system asset items 24 Table 11 Key banking system liability items 25 Table 12 Change in off-balance sheet items during 2012 25 Table 13 Herfindahl Index of asset, deposit and loan concentration 26 Table 14 Quarterly credit growth in 2012 26 Table 15 Lending by sector and purpose of use (in ALL billion) 27 Table 16 Outstanding loans by term to maturity, in per cent 28 Table 17 Outstanding loans by currency, in per cent 28 Table 18 Foreign currency loans unhedged against exchange rate risk, in % 29 Table 19 Lending by sectors of economy, in % 29 Table 20 Credit rating as a percentage of outstanding loans 30 Table 21 Type of collateral by sector and currency, in per cent 33 Table 22 Deposits for the three major currencies 35 Table 23 Up to 1 and 3-month maturity gap for the banking system 36 Table 24 Loan-to-deposit ratio, in per cent 37 Table 25 Shareholders’ equity and its components 39 Table 26 Banking system risk-weighted assets 40 Table 27 Main profitability ratios, in per cent (cumulative) 41 Table 28 Profitability ratios from main activity, in per cent (cumulative) 41 Table 29 Average profitability ratios, in ALL million 41 Table 30 Efficiency ratio (in ALL million) 42 Table 31 Total assets of NBFIs classified by their main activity, December 2011- December 2012, in ALL billion 43 Table 32 NBFIs’ loan portfolio on a net and gross basis, December 2011-December 2012, in ALL billion 43 Table 33 Loan portfolio quality for December 2011-December 2012 (in per cent) 44 Table 34 Number of SLAs and membership, December 2011-December 2012 45 Table 35 Assets of unions and SLAs, December 2011-December 2012, in ALL billion 45 Table 36 Loan portfolio of unions and SLAs, on a gross and net basis, December 2011-December 2012 (in ALL billion) 45

5. Credit Registry Table 37 Number of active loans reported to the Credit Registry 53 Table 38 Number of queries in the Credit Registry by reporting institutions 53 Table 39 Number of applications for borrower’s report and borrower’s data review to the Bank of Albania 5

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C H A R T S

2. Regulatory framewok and licensing process Chart 1 Financial and banking sector structure 14 Chart 2 Number of bank branches/agencies in years 17 Chart 3 Geographical distribution of resident population (1) and of bank branches/ agencies’ network (2), by prefecture 17 Chart 4 Foreign exchange bureaus through the years 18 Chart 5 Geographical distributions of foreign exchange bureaus 2012 18

3. Performance and risk analysis in the banking system and non-bank financial institutions Chart 6 Equity ownership structure in the Albanian banking system at end-2012 23 Chart 7 Monthly growth in credit during 2012 (in per cent) 27 Chart 8 Outstanding loans to businesses and households as a percentage of total loans 27 Chart 9 Volume of outstanding loans by term to maturity (in ALL billion), left; and by currency (in ALL billion), right 28 Chart 10 Growth of non-performing loans and loan portfolio (in per cent) 30 Chart 11 Outstanding non-performing loans in the banking system 30 Chart 12 Loan loss provisions 31 Chart 13 Business and household outstanding non-performing loans 31 Chart 14 Outstanding non-performing loans by currency 31 Chart 15 Quarterly ratio of foreign currency non-performing loans to foreign currency outstanding loans unhedged against exchange rate risk 31 Chart 16 10, 20, 50 and 100 largest borrowers in the system as a percentage of total outstanding loans (as at 31 December 2012) 32 Chart 17 Loan volume distribution of 10 largest borrowers by credit rating 32 Chart 18 Loans secured by collateral, by type 32 Chart 19 Customer deposits (in ALL billion) 34 Chart 20 Deposits by remaining maturity 35 Chart 21 Liquid assets by item and liquidity ratio 36 Chart 22 Liquid assets by currency 36 Chart 23 Up to 3-month maturity gap by currency and term to maturity 37 Chart 24 Shareholders’ equity 38 Chart 25 Capital adequacy ratio and its components 39 Chart 26 Net non-performing loans to regulatory capital 40 Chart 27 Risk-weighted off-balance sheet items 40

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6 Bank of Albania Supervision Annual Report 2012

SUPERVISION MISSION

The Bank of Albania, as the central bank of the country, carries out its supervisory function pursuant to the Law “On the Bank of Albania”, No. 8269 of 23/12/1997, amended, and the Law “On banks in the Republic of Albania”, No. 9662 of 18/12/2006, amended.

The Bank of Albania, in compliance with its legal responsibilities as the supervisory authority of banks and other financial institutions:

• Aims at ensuring a sound banking activity, by drafting and implementing policies and an appropriate and flexible regulatory framework, in line with the country’s development dynamics to safeguard the soundness of banks and the stability of the banking system and beyond, as well as to prevent financial crisis and protect depositors; • Affects the stability of the banking system and beyond, by monitoring market developments and recommending necessary measures for supervised entities to adapt to such developments and be constantly managed according to the best practices; • Promotes market discipline, by requiring enhanced transparency about banking and financial products, and services; • Promotes a fair competition among supervised entities and aims at ensuring equal treatment of licensed entities and their customers, in compliance with relevant supervisory policies and effective rules. In this context, it is guided by the principle that the same types of financial risks and other issues relevant to regulation are subject to the same rules across all segments of the financial market to reduce the potential for regulatory arbitrage.

The Bank of Albania fulfils its supervisory function by:

a) Drafting and improving the regulatory and supervisory framework, to align to the European directives for effective supervision, the country’s specifics, and the best practices;

b) regulating the entry into the market of potential banks, shareholders and administrators that have a good reputation based on verifiable and reliable information;

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c) Conducting a proactive and effective supervision, by implementing principles of risk-based supervision through regular on-site examinations and off-site analysis of licensed entities’ indicators, and through corrective measures to address supervisory concerns;

d) Cooperating with supervised entities, other domestic financial institutions, foreign supervisory authorities, and foreign banks operating in the Republic of Albania through their branches or subsidiaries.

While complying with its supervisory function requirements, the Bank of Albania strives for the highest level of integrity, professionalism, efficiency, transparency and constant improvement of its supervisory capacities.

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1. SUPERVISION IN 2012: IMPLEMENTING THE MEDIUM-TERM DEVELOPMENT STRATEGY OF SUPERVISION 2009-2014

Supervision, during 2012 was characterised by more frequent on-site supervision of banking activity preserving a balanced coordination between risk-based approach, that is, the identified risks, and available resources. International financial developments, particularly of markets related to Albania’s economy, and internal development factors led to the need for more attention in terms of supervision of the financial activity in general and banking in particular.

Due to the developments in 2012, banking supervision is based on a prudential analytical process, adding the variables considered during the analysis process and deepening the reasoning, the combination and their effects on the banking system performance. The spectrum of the considered variables was related to a set of economic, regulatory and institutional factors, internal and external ones. The attained information is employed to create scenarios of analyses that were sufficiently flexible against potential situations. Analyses results are converted into supervisory operations, to identify the needs for adjustment or orientation of market participants’ developments, and to assess the needs for building internal capacities.

Communication with financial market participants had a special place. It was characterised by intensive dialogue across management levels, to introduce supervisory practices and raise their awareness on possible risks they may face and to recall the attention on the significance of each participant in the market.

The supervisory philosophy implemented during 2012 is based on key elements set forth in the medium-term development strategy of supervision, expanding their scope, for enhancing human resources capacities, the analysis methodology and regulatory framework, and the close cooperation with international authorities.

1.1 Development of the regulatory framework and approximation with [EU] directives

In 2012, the Supervision Department continued to focus on the approximation of our regulatory framework with European supervision standards.

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In this regard, the project on the Regulation on capital adequacy was finalised, which will be then discussed with the banking industry. Along with the work for drafting this regulation, particular attention was paid to the compilation of the reporting framework to the Bank of Albania, based on COREP standard of the European Banking Authority.

1.2 Cooperation with international and domestic authorities

1.2.1 Cooperation with international authorities

Cooperation with international authorities continued during 2012. This year marked the finalisation of the twinning project with the Bank of Italy. In the framework of this project, the Bank of Albania (BoA) enhanced its supervisory capacities and improved the risk assessment methodology. The project delivered a set of products, including the supervision manuals revised conform to Basel II pillar and Bank of Italy experience in banking supervision. Moreover, a set of regulations that were under review by the Bank of Albania, benefitted from the technical assistance received in the framework of cooperation with the Bank of Italy. In terms of human resources capacities, a series of trainings were realised through both the missions of Bank of Italy experts to the Bank of Albania, and through study visits of BoA staff to the Bank of Italy. The training contributed to enhancing the expertise for a considerable part of Supervision Department staff on banking supervision and regulation in compliance with EU standards.

Cooperation with the Financial Services Volunteer Corps (FSVC) continued during 2012 focusing on priorities set forth by the BoA’s supervision agenda. In cooperation with the Bundesbank, a seminar was organised for a few days with the extended participation of the BoA’s Supervision Department on Basel II and the EU capital requirements directive. Also, special training workshops on credit risk management were organised with the participation of the Federal Deposit Insurance Company (FDIC). A seminar was held with the participation of Banking Regulation and Supervision Agency (BRSA) on the supervision of leasing and factoring companies.

Based on the cooperation agreement with supervisory authority of the National Bank of Serbia, experiences were shared on anti-money laundering and terrorism financing issues. Meanwhile, cooperation with international authorities included meetings or participation in training activities organised in the framework of twinning project of the Spanish Financial Intelligence Unit, with the General Directorate for the Prevention of Money Laundering and the General Prosecution of Albania.

In addition, conform the cooperation agreements with foreign supervisory authorities, information is shared on certain banks, whose subsidiaries operate in Albania. Upon the initiative of the European Central Bank on colleges of

10 Bank of Albania Supervision Annual Report 2012 supervisors of major European banks and financial institutions, the Bank of Albania participated in the colleges organised by the Bank of Greece, during 2012.

The Bank of Albania continued to closely cooperate with the International Monetary Fund and the World Bank. In this framework, information has been regularly exchanged to better identify the challenges to supervision. In response to these challenges, particularly focused on the loan portfolio quality in banking system, the Bank of Albania worked closely with the World Bank to set forth the basis for a medium-term cooperation with the aim to establish the conditions for reducing the non-performing loans in the banking activity.

1.2.2 Cooperation with domestic authorities

During 2012, the close cooperation with the General Directorate for the Prevention of Money Laundering (GDPML) continued, mainly on combating financial crime in the framework of implementing the National Strategy Document: “On the investigation of financial crime”. Also, this cooperation consisted on a regular and frequent correspondence throughout the year between the Bank of Albania and GDPML.

The following activities increased in terms of number and effectiveness:

• Examinations and joint activities to enhance professional supervision capacities and share experiences; • Training of institutions to improve the performance of the respective activity, in conformity with legal obligations; • Application of documents related to the strategy of combating the organised crime, traffick and terrorism, etc.

In 2012, 5 joint examinations with GDPML and 3 joint training rounds in took place targeting foreign exchange bureaus and non-bank financial institutions.

The cooperation is extended at interinstitutional level as well. The cooperation of BoA in the inter-institutional working group, established upon the Order of the Prime Minister No. 46, dated 10.04.2012 on the establishment of the inter-institutional working group, to draft amendments to the Law No. 9917 dated 19.05.2008, as amended, on the fulfilment of Recommendations and Assessments of FATF and assessment of Round IV of MONEYVAL Committee of the European Commission for Albania. Also, cooperation continued with different institutions, which monitor particular activities of the financial market. Information was shared with the Financial Supervision Authority and joint examinations took place targeting insurance companies and their relations with the supervision authority, at a bank. Also, BoA cooperated with the Ministry of Finance, Albanian Banks Association, Ministry of Justice, the Commissioner For the Protection of Personal Data, etc.

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2. REGULATORY FRAMEWOK AND LICENSING PROCESS

2.1 regulatory framework

In 2012, work continued for drafting new regulations and amendments to existing ones on banking supervision. The supervisory regulatory framework was reviewed in line with the Basel Committee standards, EU directives, taking into account best practices in banking regulations, and developments in the Albanian banking system.

Banking supervision regulations continued to be drafted and reviewed through the working groups with representatives from the Supervision Department, as well as from the Legal Department, Foreign Relations, European Integration and Communication Department, Financial Stability Department, and Payment Systems Department. Also, the opinion of the banking industry and of other financial entities was taken into consideration.

In 2012, a number of new regulations and amendments on banking supervision were finalised.

1. new regulations relevant to banking supervision

• Regulation “On the establishment, licensing and functioning of the bridge bank” (approved by the Decision No. 27, dated 19.01.2011 of Bank of Albania’s Supervisory Council) sets out the rules on the creation, licensing and functioning of the bridge bank. The latest amendments to the banking law, which introduced for the first time the concept of the bridge bank, triggered the need to regulate the processes (establishment, licensing and functioning) by a special by-law, based on the best international standards and practices for managing and saving an insolvent bank. • Regulation “On basic management principles of banks and branches of foreign banks and the criteria for the approval of their administrators” (approved by Decision No. 63, dated 14.11.2012 of the Bank of Albania’s Supervisory Council). A complete review of the existing regulation aiming at enhancing and further improving the supervisory authority requirements related to the responsible and effective management of banks and branches of foreign banks, mainly on aspects of risk management systems and respective structures,

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remuneration policies, etc. The review of this regulatory act was driven by the lessons of the recent financial crisis, which pointed to the need to adapt to the reviewed Basel principles on accountable bank governance.

2. Amendments to the regulatory framework

• Amendments to the Regulation “On licensing and activity of banks and branches of foreign banks in the Republic of Albania” (approved by Decision No. 28, dated 16.05.2012 by the Bank of Albania’s Supervisory Council), aimed at including and further regulating the insurance and re-insurance activity and intermediation in insurance and re-insurance” for banks and/or branches of foreign banks, as a financial activity that requires prior approval by the supervisory authority and is stipulated in the provisions in the Law on Insurances.1 Banks and branches of foreign banks, in addition to the stipulations in the law on banks, are allowed to conduct other financial activities (stipulated in special laws), for example insurance. With the aim to regulate and include these activities in the regulatory framework, relevant amendments were made to the regulation on licensing and activity of banks and branches of foreign banks.

• Amendments to the Regulation “On establishing the decisionmaking level in the supervision of banking and financial activities” (approved by Decision No. 54, dated 16.05.2012 by the Bank of Albania’s Supervisory Council). The amendments aimed at fulfilling and updating the decision-making process in supervising the activity of banks and other institutions licensed and supervised by the Bank of Albania, respectively according to levels/hierarchy defined in the matrix provided in this Regulation. the decision-making matrix, as an important integral part of decision making in the licensing and supervision process, was reviewed mainly driven by amendments to the legal and regulatory supervision framework, or concerns that had risen during the supervision process.

• Amendments to the Regulation “On granting the license to the savings and loan associations and their unions” (approved by Decision No. 55, dated 12.09.2012 by the Bank of Albania’s Supervisory Council), for alignment with amendments to the Regulation “On defining the level of decision-making in supervising the banking and financial activity” to facilitate, accelerate and make effective the decision- making process.

1 Law No. 9267, dated 29.07.2004 “On conducting the activity of insurance, re-insurance and intermediation in insurances and re-insurances”(referred for simplicity as “Law on Insurances”), as amended.

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2.2 Licensing

As at end-2012, the banking and financial system structure consists of 16 commercial banks, 21 non-bank financial institutions, one representative office of a foreign bank, 322 foreign-exchange bureaus, 126 savings and loan associations (SLAs) and two SLAs unions. By capital origin, the banking sector structure consists of 13 foreign private-capital banks and three domestic and foreign private capital banks (See Chart 1). The structure of non-bank financial institutions consists of five non-bank financial institutions with foreign private capital, three institutions with foreign and domestic private capital, two institutions with domestic public capital and 11 institutions with private domestic capital. Foreign-exchange bureaus and savings and loan associations are in private domestic ownership.

Chart 1 Financial and banking sector structure

BANK OF ALBANIA

Commercial Non-bank financial Foreign Unions of Representa- banks (16) institutions (21) exchange SLAs (2) tive office bureaus and (1) Domestic private (322) SLAs (126) capital (52%) Foreign Kapital private privat Domestic Domestic capital vendas public capital private (81%) dhe të (10%) capital huaj (100%) (19%) Foreign private capital (24%)

Foreign and domestic private capital (14%) Source: Bank of Albania.

Pursuant to the Law on banks, the Bank of Albania as the licensing and supervising authority for banks, non-bank financial institutions, savings and loan associations and their unions, and foreign exchange bureaus, takes decisions related, inter alia, to:

• Granting or revoking a licence to banks, non-bank financial institutions, savings and loans associations and their unions, and foreign exchange bureaus; • Approval for the change of foreign banks branches into subsidiaries/ domestic banks, • Approval on the merging/separation of banks in Albania; • Approval for the merging of banks with non-bank financial institutions; • Preliminary approval for carrying out additional financial activities not included in the bank licence annex, by banks and non-bank financial institutions; • Preliminary approval for transferring the ownership of a qualifying holding, or the control of a bank/financial institution to a third party;

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• Preliminary approval for the issue of subordinated liabilities and their settlement; • Preliminary approval for the bank statute and any relevant amendment; • Preliminary approval for managers of banks and non-bank financial institutions; • Preliminary approval for the expansion of a bank’s network; • Preliminary approval for money transfer agents acting for the account of non-bank financial institutions licensed by the Bank of Albania; • Banks and other licensed institutions notifications.

In 2012, two non-bank financial institutions were licensed, taking the number of non-bank financial institutions operating in Albania to 21. The institutions that were granted a licence by the Bank of Albania are: “Platinium Investment” sh.p.k. and “Zig Factoring” sh.p.k., which provide, respectively, the activity of advisory, intermediary and other additional assistance for foreign exchange services and factoring activity. In March 2013, “Balcan Factors Albania” sh.a. and “Profactoring Albania” sh.p.k., were licensed to conduct factoring and “Zig Factoring” sh.p.k. was revoked the licence for not starting the activity. There are four non-bank financial institutions conducting the factoring activity. The licence granted to M-PAY” sh.p.k. to conduct the financial activity was suspended from 20.06.2012 to 01.10.2012, at its request. After the completion of this period, the licence became effective and the institution resumed its operation in the market conform to the terms of the licence. In line with the amendments to the Law on banks about establishing e-money institutions, following the additions to the regulatory framework, some institutions have shown their interest in e-money issuance.

In 2012, the banking system was restructured due to the approval of transforming two branches of foreign banks to domestic banks. Alpha Bank Albania and NBG Albania were licensed to operate as banks in Albania. The completion of this transformation was considered as quite important, as both branches of banks were Greek-owned and were exposed against the parent banks involved in the collapse of financial markets in Greece.

For the purpose of expanding banking activity, banks continued to apply for increasing the activities listed in licence annexes, as well as for providing new financial and banking services during 2012. More specifically, Raiffeisen Bank and Intesa Sanpaolo Bank Albania submitted their requests for factoring and commercial transactions financing (BR) and safe deposit box (ISPBA), which were approved by the Bank of Albania’s Supervisory Council. Banks continued their efforts to supply electronic banking services and improve the applied technology through additional channels of electronic communication. Union Bank supplied the mobile banking service, taking the number of banks supplying this service to four. While Societe Generale Albania2 informed the supplying of SMS banking service and MasterCard Business to its clients. The Bank of Albania, in the framework of approvals on the change of qualifying holding in banks’ shareholders structure, during 2012 granted

2 The bank has established the required infrastructure for mobile banking and is pending on the approval from the Bank of Albania during 2013.

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the approval to Raiffeisen Bank and Emporiki Bank Albania for the transfer of 100% of their shares’ ownership. In concrete terms the approval was granted to Raiffeisen Bank for the transfer of 100% ownership from Raiffeisen Bank International AG, Austria, to Raiffeisen SEE Regional Holding GmbH, Austria. This transfer took place in the framework of the establishment of three geographical regions as three associations, 100% subsidiaries of Raiffeisen Bank International AG (RBI). The transaction does not change the audit, management and ownership of the Raiffeisen Bank from the economic viewpoint. Emporiki Bank Albania was granted the approval for the transfer 100% of qualifying holding from Emporiki Bank of Greece to IUB Holding, France. It is a direct subsidiary and fully owned by CASA Group France, one of the most powerful banking groups in Europe. This change in the ownership of Emporiki Bank Albania had a positive impact by increasing the presence of French capital in Albania and was followed by the application for the change of bank’s name to Credit Agricole Bank Albania. The Bank of Albania granted its approval on this change. Also, during 2012 a merger through acquisition took place between Societe Generale Bank Albania (the purchaser) and the non-bank financial institution Sogelease Albania sh.p.k. (the purchased company) owned at 100% by Societe Generale Bank Albania. The process was finalised upon the granting of preliminary approval by the Bank of Albania’s Supervisory Council in January 2013. The application initiated by Societe Generale Bank was submitted in the framework of its reorganisation and the possibility to increase the activity within the bank’s structures.

In 21012, the Bank of Albania granted the approval for the transfer of partner/ shareholder’s qualifying holding to a third party for the non-bank financial institution “Fin-Al” and “Albanian Factoring Services”.

Also, the Bank of Albania granted the approval on the issue of subordinating debt from banks and its setlement, part of its permanent sources and part of additional capital. In concrete terms, there were two cases on the issue of subordinating debt, and one case for approval of its setlement. Also, 10 commercial banks’ statutes and a number of amendment to commercial banks’ statutes were approved during the year.

In 2012, omposition of the steering committee, audit committees, general executive directors and executive directors of banks was subject to changes. In 39 cases of preliminary approvals granted by the Bank of Albania for the managers of banks and of non-bank financial institutions, 10 were for bank steering committee members, six for audit committee members, three for general directors, 20 for executive directors and one for administrator for a non-bank financial institution.

Bank branches and agencies’ network within the country expanded at low rates during 2012. In concrete terms, during this year, the banking network expanded in total with four new branches/agencies following the approvals for the opening of new branches/agencies, and the notifications on the closure of a branch/agency from banks. Also, the Bank of Albania granted the consent

16 Bank of Albania Supervision Annual Report 2012 for the transfer of banks’ branches/agencies. As at end-2012, based on the granted approvals, there Chart 2 Number of bank branches/agencies were 538 branches and agencies operating within in years the territory of Albania, and one branch3 operating abroad, against 534 branches/agencies that 538 524 529 534 operated a year earlier within the country and one 511 branch abroad. 399

The bank branches/agencies currently cover 293 the whole territory of Albania. The largest concentration of bank branches and agencies is in Tirana (40%), which has also the largest concentration of population (26.97%).4 The data on urban population show that the distribution of bank branches’ network is in proportion with the 2006 2007 2008 2009 2010 2011 2012 geographical distribution of this population. Source: Bank of Albania.

Chart 3 Geographical distribution of resident population (1) and of bank branches/agencies’ network (2), by prefecture

Kukës 2% Dibër 1 Vlora Berat 2 Gjirokastër Dibër 2% 6% 5% 4% 5% Berat 4% Durrës Lezha Tirana 9% 5% 27% Vlora Tiranë 8% 40% Elbasan 10% Shkodra 5%

Korça 7% Fier Fier Shkodra Elbasan 8% 11% 8% 5% Lezha Gjirokastër Durrës Kukës Korça 5% 3% 10% 3% 8%

Source: Bank of Albania.

In 2012, the number of applications submitted by market actors for new foreign exchange bureaus, increased compared to a year earlier. Notwithstanding the rise, compared to the rapidly increased number of foreign exchange bureaus licensed over the past years, the number of applications in the last two years is lower, with 26 newly licensed foreign exchange bureaus in 2012. Over the period 19995-2012, when the foreign exchange activity has been carried out by entities licensed by the Bank of Albania, the year 2008

3 National Commercial Bank conducts its banking business with a branch in Kosovo. 4 The data are according to the Institute of Statistics. 5 Year 1999 marked the beginning of foreign exchange activity by entities licenced by the Bank of Albania.

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and year 2010 continue to be the ones that hit Chart 4 Foreign exchange bureaus through record highs as regards new entries in the foreign the years exchange market, with 77 and 63 new licences, 350 95 respectively. 300 75 250 It should be noted that during 2012, the Bank of 55 200 Albania granted the licence to all the submitted applications. Also approvals were granted to 150 35 the application of the previously licensed foreign 100 15 exchange bureaus to expand their activity through 50 the opening of new offices and the employment December`0 1 December`0 2 December`0 3 December`0 4 December`0 5 December`0 6 December`0 7 December`0 8 December`0 9 December`1 0 December`1 1 December`1 2 0 December'99 December'00 -5 of new foreign exchange brokers. In 2012, five licences for foreign exchange bureaus were revoked at their own request.

No. FXB Change Source: Bank of Albania.

Table 1 Number of Number in 2011 New licences Revocations Number in 2012 foreign-exchange 301 26 5 322 bureaus licensed in 2012 Source: Bank of Albania.

In terms of the foreign exchange bureaus geographical distribution, they are located and operate across 24 major cities of Albania, but mostly concentrated in Tirana. The expansion of the geographical network of licensed institutions for foreign exchange bureaus during 2012 included 10 districts of the country. Tirana shares 58% of total increase or 15 newly licensed - foreign exchange bureaus. Chart 5 Geographical distributions of foreign exchange bureaus 2012 An important part of the activity of many foreign Berat Gjirokastër 2% Elbasan exchange bureaus is their operation as money 2% Durrës 10% transfer agents for the account of Ak-Invest sha.a 6% Fier and Financial Union of Tirana sh.p.k., both licensed 9% by the Bank Albania. Vlora Korça 8% 7% For the implementation of the regulation “On the licensing and conduct of the activity by non-bank financial institutions”, the Bank of Albania, during 2012, approved the applications of legal entities Tirana Lezha to operate as non-bank financial entities agents, 49% 4% Shkodra that conduct the activity of money transfer for 3% their account. Since end-2012, when the process Source: Bank of Albania. of agents’ approval started, the Bank of Albania has approved, 291 agents of Ak-Invest sh.a. and Financial Union of Albania sh.p.k., and has revoked 27 approvals at the non-bank financial entity and agents’ own request. During 2012, 13 agents were revoked the licence at their own request. In total, the number of agents conducting the activity of money transfer for both entities, as at end-2012, is 264.

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AK-INVEST FINANCIAL UNION OF TIRANA Table 2 Number of Agents operating only for money transfer 24 94 money transfer agents Agents operating for both money transfer operating for the account 79 67 and foreign exchange of non-bank financial Total 103 161 institutions as at end- Source: Bank of Albania. 2012

No licensing applications by savings and loan association were submitted and no licences were revoked to existing savings and loan associations during 2012. As at end-2012, there are two unions of savings and loan associations, 124 savings and loan associations that are members of their unions, and two independent savings and loan associations.

Structural changes in bank ownership are being examined and consist in changing the qualifying holding to bank shareholders’ equity. No approval by the Bank of Albania is required for such changes; however, the law on banks requires the entities to notify the Bank of Albania of them. More specifically, Tirana Bank, United Bank of Albania and Procredit Bank reported changes in their shareholders’ equity structure. Banks also reported on the increase of their shareholder’s equity. Tirana Bank, United Bank of Albania, Societe Generale Bank Albania, Credins Bank, Union Bank, Credit Agricole Bank, National Commercial Bank increased their equity through cash injected by their shareholders or though capitalization of their past years’ accrued profits. Also, the non-bank financial institutions Raiffeisen Leasing sh.a., Fin-Al sh.p.k. and Besa Fund sh.p.k increased their equity.

Cooperation with foreign authorities continued in 2012. The licensing unit continued communicating with relevant authorities from other central banks on the reputation of foreign administrators proposed by banks. Also, regular and mutual contacts were kept and information was shared with national authorities.

licensing tables

Electronic products 2006 2007 2008 2009 2010 2011 2012 Total Table 3 E-banking Debit cards 6 4 2 2 14 products approved by the Credit cards 5 3 1 1 1 11 Bank of Albania (2006- Maestro (Debit) Cards 1 1 1 3 2012) Master (Credit) Cards - - 1 2 3 Visa (Debit) Cards 1 1 Visa (Credit) Cards 1 1 MultiCash 1 - - 1 ATMs 6 4 2 2 14 POS 1 2 2 1 6 Internet banking 2 2 3 2 2 11 Phone banking - - 1 1 Mobile banking / SMS banking - - 1 1 1 1 1 5 Prepaid Card - - 1 1 Source: Bank of Albania.

Bank of Albania 19 2012 Supervision Annual Report

Table 4 Distribution of e-banking products/services by commercial banks as at end- 2012 Internet Phone Mobile banking Electronic (Debit, BANKS ATM POS banking banking / SMS banking Credit) Cards RAIFFEISEN BANK ALBANIA √ √ √ √ √ NATIONAL COMMERCIAL BANK √ √ √ √ √ TIRANA BANK √ √ √ √ √ NATIONAL BANK OF GREECE-ALBANIA √ √ ALPHA BANK-ALBANIA √ √ √ √ PROCREDIT BANK √ √ √ √ FIRST INVESTMENT BANK ALBANIA √ √ √ CREDINS BANK √ √ √ √ UNION BANK √ √ √ √ SOCIÉTÉ GÉNÉRALE ALBANIA √ √ √ INTESA SANPAOLO BANK ALBANIA √ √ √ √ VENETO BANK √ √ √ INTERNATIONAL COMMERCIAL BANK √ √ CREDIT AGRICOLE ALBANIA √ √ Source: Bank of Albania.

Table 5 List of entities licensed by the Bank of Albania Entities 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Banks and branches of foreign banks 14 15 16 17 17 16 16 16 16 16 16 Non-bank financial institutions 5 7 7 7 6 6 7 13 17 19 21 Foreign exchange bureaus 58 58 54 58 60 112 189 221 284 301 322 Savings and Loan Associations 113 131 130 131 125 130 133 135 126 126 126 Unions of savings and loan associations 2 2 2 2 2 2 2 2 2 2 2 Source: Bank of Albania.

Table 6 Banking system statistical indicators till 2012 2004 2005 2006 2007 2008 2009 2010 2011 2012 Number of banks 16 17 17 16 16 16 16 16 16 Number of employees 2,816 3,479 4,189 5,155 6,493 6,404 6,384 6714 6836 Number of branches/ 188 250 294 399 511 524 529 534 503 agencies in the country Average number of employees per: - Bank 176 205 246 322 406 400 399 420 427 - Banking unit 15 14 14 13 13 12 12 13 14 Number of population (000) 3,135 3,149 3152,6 3,170 3,193 3,195 n.a. 2831,74 2,831.74* Number of population per: n.a. - Bank 195,938 185,235 185,447 198,125 199,563 199,688 n.a. 176,984 176,984 - Banking unit 16,676 12,596 10,723 7,945 6,249 6,097 n.a. 5,303 5,630 - Bank employee 1,113 905 753 615 492 499 n.a. 422 414 *Due to lack of data, the population in 2012 is kept unchanged. Source: Bank of Albania.

Table 7 Activities by non-bank financial institutions Payment service Leasing Lending Micro credit Factoring Other Financial Union of Vision Fund Albanian Factoring Platinium Credins Leasing Credins Leasing Tirana Albania Services (AFS) Investment Albanian Post NOA (former Opportunity Fin-Al Capital Invest Omnifactor Office Albania Credins Leasing Raiffeisen Leasing Besa Fund Zig Factoring First Albanian Financial AK-INVEST Tirana Leasing Development Company - FAF NOA Landeslease Tranzit EASYPAY Sogelease AK-INVEST M-PAY Source: Bank of Albania.

20 Bank of Albania Supervision Annual Report 2012

Table 8 Bank network in 2012 No. of branches No. of branches No. of branches No. Banks No. of agencies in the country abroad and agencies 1 Raiffeisen Bank 39 64 103 2 National Commercial Bank 56 3 1 60 3 United Bank of Albania 4 2 6 4 Veneto Banka 12 12 5 Tirana Bank 52 4 56 6 National Bank of Greece –Albania 5 23 28 7 International Commercial Bank 8 8 8 Alpha Bank - Albania 43 43 9 Intesa Sanpaolo Bank Albania 17 14 31 10 ProCredit Bank 23 15 38 11 Credit Agricole Albania 13 9 22 12 Credit Bank of Albania 1 2 3 13 Credins Bank 37 9 46 14 Société Générale Albania 45 45 15 Union Bank 15 14 29 16 First Investment Bank 5 4 9 TOTAL 375 163 1 539 Source: Bank of Albania.

Bank of Albania 21 2012 Supervision Annual Report

3. Performance and risk analysis in the banking system and non-bank financial institutions

3.1 Economic environment

The Albanian economy recorded positive growth of 1.6% in real terms in 2012, driven by a fuller reflection of monetary stimulus and improved external economic and financial environment. Economic activity remains below potential despite the higher output. The latter was not conducive to reducing general uncertainties, thereby affecting consumption and private investments and, ultimately, credit demand and supply. Consequently, credit demand remained weak and conditioned by the slower economic growth, uncertainties about the outlook and banking system’s cautious approach to lending.

Annual inflation averaged 2% in 2012. The inflationary pressures were weak causing inflation to remain within the Bank of Albania’s target, also as a reflection of its prudent monetary policy.

The Bank of Albania cut its key interest rate three times this year, to 4%. The consecutive key interest rate cuts contributed to lowering short-term rates in the financial markets, by providing incentives to boost activity and reduce the liquidity trading premium. By reducing the banking system’s funding costs, the monetary authority aims to lower interest rates on loans and boost consumption and investment in the economy.

Banks’ balance sheets were sound and capital figures adequate. They, however, remained cautious about lending to businesses. Banks’ activity volume grew at lower rates, driven by a more sluggish deposit growth and considerably lower credit growth rates. Credit risk remains a major risk to the banking sector, whereas exposure to market and liquidity risks remains moderate.

3.2 Banking system highlights

Banks’ loan portfolio grew at lower rates in 2012. Its low growth provided negative contribution to the non-performing loan ratio, while non-performing loans increased further in 2012. On a positive note, the modest loan portfolio growth was offset by the higher banking activity in securities.

22 Bank of Albania Supervision Annual Report 2012

Credit risk in banking business was, however, followed by adequate banks’ capital figures. Capitalisation was higher than in 2011 and with better growth in the domestic market, due to the considerably higher banks’ profit at end- 2012 from a year earlier.

Banks’ liquidity was stable and adequate in 2012, both in the Albanian lek and foreign currency. It was maintained throughout the year and followed by the continuous growth in public deposits.

The following provides the banking system highlights during 2012:

1. outstanding loans in the banking system grew by about 2%, which is lower than the growth in 2011, which was at 15.3%; 2. Gross non-performing loans to outstanding loans rose further to 22.5% in December 2012, from 18.8% in 2011; 3. provisioning coverage remained satisfactory, registering higher growth rates than non-performing loans. At end-2012, it stood at 55.4%, from 51.8% a year earlier. 4. Capital adequacy ratio was above the regulatory minimum threshold of 12%, increasing to 16.2%, from 15.6% at end-2011; 5. the banking system’s net profit was positive at about ALL 3.8 billion at end-2012, several times higher than at end-2011, ALL 0.7 billion. 6. roAA and RoAE were positive at 0.33% and 3.78%, improving markedly from a year earlier.

3.3 equity ownership structure

Paid-in capital increased by about ALL 10 billion Chart 6 Equity ownership structure in the in 2012, or 11.5% from 2011. Foreign capital Albanian banking system at end-2012 continued to provide dominant contribution, 100% accounting for 86.3% of the growth in the system. 90% Foreign capital grew ALL 8.6 billion or 10.7%, 80% whereas Albanian capital grew ALL 1.4 billion, or 70% 60% 22% from 2011. 50% 40% The share of foreign capital in the Albanian banking 30% system stood at 92.2% at end-2012, registering 20% 10% negligible decline from 2011. Foreign capital 0% originating from the European Union continued to 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 have the main share in the banking system’s equity Domestic public capital EU Other structure, though its share reduced 6 percentage Domestic private capital USA points from 2011, to 76% at end-2012. Source: Bank of Albania.

Bank of Albania 23 2012 Supervision Annual Report

3.4 ASSETS AND LIABILITIES

3.4.1 Asset and Liability Structure

Banking system assets registered satisfactory growth in 2012, increasing by about ALL 67.7 billion or 6%. Asset growth, however, reduced by half from 2011, when they grew ALL 129.5 billion or 13.1%. The loan portfolio registered positive growth of ALL 11.6 billion or 2%.

The degree of banking intermediation in the economy and the contribution of lending continued to improve in line with the recent years’ trend, as expressed by the higher share of total assets and loans in GDP. At end-2012, they stood at 87.9% and 42.7%, respectively, from 86.1% and 40% in 2011.

Table 9 Total banking system assets and loans as a percentage of GDP Indicator 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Total assets (in ALL billion) 339.3 373.6 426.4 496.6 624.3 742.9 834.1 886.3 990.6 1,120.2 1,187.9 Total assets/GDP (in %) 54.5 53.8 56.8 60.9 70.8 76.8 76.7 77.5 81.0 86.1 87.9 Total loans/GDP (in %) 6.3 7.3 9.3 15.7 22.4 30.2 36.5 39.3 40.1 40.0 42.7 * The share as a percentage of GDP is based on preliminary estimates for GDP in 2012. Source: Bank of Albania.

The following provides the banking system’s asset structure highlights during 2012:

• Increase in treasury and interbank transactions by ALL 49 billion or 14.7%, which mainly arises from the considerable increase in transactions with other banks, credit institutions and other financial institutions by ALL 46.1 billion or 39.2%, and increase in transactions with the central bank by ALL 11 billion or 12.2%; T-bills fell ALL 8.4 billion or 8%; • Increase in lending by ALL 11.6 billion or 2%; • Increase in security transactions (excluding Albanian Government T-bills) by ALL 12.5 billion or 5.1%, mainly due to the higher investment in fixed-income securities by ALL 17.9 billion or 7.6%.

Table 10 Key banking system asset items December 2010 December 2011 December 2012 Indicator Sum* Share** Change*** Sum Share Change Sum Share Change 1. Treasury and interbank transactions 296.2 29.9 16.5 333.2 29.7 12.5 382.2 32.2 14.7 Of which: - Transactions with the central bank 82.2 8.3 19.2 91.2 8.1 11.0 102.2 8.6 12.1 - T-bills 103.0 10.4 (3.1) 104.6 9.3 1.6 96.2 8.1 (8.0) - Transactions with other banks 91.9 9.3 58.5 117.6 10.5 28.0 163.7 13.8 39.2 2. Transactions with customers (gross) 486.5 49.1 9.1 561.7 50.1 15.5 573.5 48.3 2.1 3. Security transactions 210.7 21.3 18.5 244.2 21.8 15.9 256.7 21.6 5.1 4. Other assets 9.1 0.9 11.7 13.8 1.2 51.6 21.4 1.8 55.1 5. Fixed assets 13.8 1.4 (5.8) 13.9 1.2 0.5 15.9 1.3 14.4 Total assets 990.6 100.0 11.8 1,120.2 100.0 13.1 1,188.0 100.0 6.1 *in ALL billion, ** in per cent, *** in per cent Source: Bank of Albania.

24 Bank of Albania Supervision Annual Report 2012

The following provides the banking system’s liability structure highlights during 2012:

• Decrease in treasury and interbank transactions by ALL 7.9 billion or 10.9%, mainly due to the decrease in 'T-bills and other eligible bills' by ALL 3.6 billion or 14.4%, and the decline in loans by ALL 3.7 billion or 15.4%; • Increase in transactions with customers by ALL 66.9 billion or 7.3%, driven by the increase in operations with the private sector by ALL 65.9 billion or 7.3%; • Increase in owner's equity by ALL 6.6 billion or 5.9%.

Table 11 Key banking system liability items December 2010 December 2011 December 2012 Indicator: Sum Share Change Sum Share Change Sum Share Change 1. Treasury and interbank transactions 61.2 6.2 (31.9) 72.1 6.4 17.9 64.2 5.4 (10.9) 2. Transactions with customers (gross) 805.0 81.3 17.7 911.2 81.3 13.2 978.1 82.3 7.3 3. Other liabilities 7.5 0.8 32.9 10.2 0.9 35.5 11.3 1.0 10.9 4. Owner’s equity 104.8 10.6 9.1 113.4 10.1 8.2 120.1 10.1 5.9 Total liabilities 990.6 100.0 11.8 1,120.2 100.0 13.1 1,188.0 100.0 6.1 *in ALL billion, **in per cent, ***in per cent Source: Bank of Albania.

The share of off-balance sheet items in total assets rose to 107.9% in 2012, from 103% at end-2011. This rise was attributable to the faster increase in off-balance sheet items than in total assets, 10.8% versus 6.1%. As shown in Table 12, the main off-balance sheet items increased in 2012, except for commitments received, which fell during the same year. The latter have the main share in off-balance sheet items, at 88.6%, whereas commitments granted and foreign currency transactions account for 8.2% and 2.4%, respectively. Commitments received in the form of guarantees in favour of customers continue to have the main share in off-balance sheet items, at about 83.7%.

December 2011 December 2012 Table 12 Change in Indicator In ALL billion In % In ALL billion In % off-balance sheet items TOTAL 264.8 29.8 124.6 (52.9) during 2012 Commitments granted 12.1 19.0 29.1 140.6 Of which: - Financing commitments (1.5) (5.2) 4.8 (421.6) - Guarantees 10.3 41.8 3.7 (63.8) - Security commitments 9.3 253.8 19.7 111.4 Commitments received 244.7 30.7 91.4 (62.6) Of which: - Financing commitments 13.2 64.0 (5.0) (137.8) - Guarantees 228.2 29.8 75.8 (66.8) Foreign currency transactions 6.7 23.8 (4.0) (160.0) Other commitments 0.2 101.3 0.3 31.3 Commitments for financial instruments 1.1 1,313.3 7.8 613.4 Source: Bank of Albania.

Bank of Albania 25 2012 Supervision Annual Report

3.4.2 Concentration

The banking system continued to display a stable trend in terms of allocating and using financial resources. This was also reflected in the Herfindahl Index6, which measures the level of concentration in the banking system. Concentration indicators, as measured by the Herfindahl Index, for total assets, deposits and loans, remained close to zero in 2012, providing evidence for low concentration in the banking system in terms of assets, deposits and loans. Hence, there was a better distribution of shares in the market and, consequently, better competitiveness.

Table 13 Herfindahl Index Indicator 2004 2005 2006 2007 2008 2009 2010 2011 2012 of asset, deposit and loan Herfindahl index (assets) 0.27 0.21 0.18 0.15 0.15 0.14 0.14 0.15 0.15 concentration Herfindahl index (deposits) 0.31 0.24 0.20 0.17 0.17 0.15 0.16 0.16 0.15 Herfindahl index (loans) 0.11 0.10 0.11 0.12 0.11 0.11 0.11 0.12 0.12 Source: Bank of Albania.

3.5 Managing banking activity risks

3.5.1 CREDIT RISK

Lending

Total loans grew ALL 11.6 billion or 2% in 2012. Outstanding loans registered the highest growth by ALL 5.6 billion in 2012 Q1, followed by ALL 5.3 billion in Q3.

Table 14 Quarterly credit Quarterly credit growth Q1 Q2 Q3 Q4 growth in 2012 In ALL million 5,628.22 66.49 5,257.82 646.29 In % 0.99 0.01 0.92 0.11 Source: Bank of Albania.

Monthly credit growth was volatile over the months and averaged 0.2%. In monthly terms, credit posted the highest growth in September by 1.06%, and in March 0.8%. By contrast, credit fall was most pronounced in April, down by 0.5%.

The analysis of total credit by borrower shows that the private sector remained the dominant sector, accounting for about 69.7% at end-2012, from 70.1% in 2011. Lending to households accounted for 25.9% of the loan portfolio, or 0.4 percentage points less than in 2011. During December 2011-December 2012, lending to the private sector and households grew 1.5% and 0.4%, respectively.

6 The Herfindahl Index (also known as Herfindahl–Hirschman Index, or HHI) measures competitiveness in markets. The index ranges from 0 to 1. A higher index (closer to 1) implies lower competitiveness, and vice versa.

26 Bank of Albania Supervision Annual Report 2012

The analysis of the loan portfolio by currency and borrower7 shows that about 64.4% of Chart 7 Monthly growth in credit during business loans were denominated in foreign 2012 (in per cent) currency, down by 5.3 percentage points from 1.50% 2011. Euro-denominated loans accounted for 1.00% about 86.6%, whereas U.S. dollar-denominated loans accounted for about 13.3% of the foreign 0.50% 0.17% currency loan portfolio. The share of foreign currency household loans in total household 0.00% loans was 55.3%, from 56.6% in 2011. Euro -0.50% and U.S. dollar-denominated loans accounted December`1 2 July`1 2 June`1 2 January`12 March`1 2 August`1 2 April`1 2 September`1 Fe October`12 November`1 2 for 97.6% and 2.4%, respectively, of total foreign -1.00% May`12 bruary`1 2 currency loans. 2 The highest growth in credit to the public sector Monthly credit performance Monthly average growth was registered in 2012 Q4, by ALL 2.7 billion Source: Bank of Albania. or 13.6%, followed by Q2, by ALL 1.4 billion or 7.1%. In absolute terms, as at end-2012, the Chart 8 Outstanding loans to businesses and public sector’s loan portfolio was reported at ALL households as a percentage of total loans 25.3 billion, from ALL 20.2 billion at end-2011, accounting for 4.4% of the loan portfolio, from 72% 37% 3.6% in December 2011. 70% 35% 68% 33%

The analysis of loans by borrower and purpose 66% 31% of use shows that business overdrafts had the 64% 29% largest share, followed by business loans for real 62% 27% estate investment, and household loans for real 60% December`0 7 December`0 8 December`0 9 December`1 0 December`1 1 December`1 2 June`1 0 June`1 1 June`1 2 March`0 8 March`0 9 March`1 0 March`1 1 March`1 2 September`0

September`0 25% September`1 September`1 September`1 June`0 8 June`0 9 estate investment. Household overdrafts recorded the highest growth in 2012, followed by real 8 9 0 1 estate investment and working capital loans to 2 businesses. Credit to businesses (left) Credit to households (right)

Source: Bank of Albania.

Table 15 Lending by sector and purpose of use (in ALL billion) Change in % December DESCRIPTION December 2011 Share in % December 2011 Share in % 2010 - December 2011 Total loans 534.1 100.0 544.0 100.0 1.8 Business loans 392.5 73.5 401.7 73.8 2.3 Overdrafts 123.6 23.1 119.9 22.4 (3.0) Working capital 71.0 13.3 78.5 14.7 10.6 Equipment purchase 100.6 18.8 88.8 16.6 (11.7) Real estate 97.3 18.2 114.4 21.4 17.5 Household loans 141.6 26.5 142.3 26.6 0.5 Overdrafts 7.2 1.3 8.6 1.6 20.3 Consumption of non-durable goods 17.9 3.3 17.3 3.2 (3.0) Consumption of durable goods 9.2 1.7 8.7 1.6 (5.2) Real estate 99.9 18.7 100.9 18.9 1.0 Operating activity 7.6 1.4 6.8 1.3 (10.4) Note: The above data refer only to resident customers and exclude accrued interests. Source: Bank of Albania.

7 The data do not include non-residents.

Bank of Albania 27 2012 Supervision Annual Report

The structure of loans by term to maturity remained almost similar to that of 2011, shifting slightly from short and medium-term loans to long-term loans. At end-2012, long-term loans had major share in total loan portfolio, followed by short and medium-term loans.

Table 16 Outstanding loans by term to maturity, in per cent Term to December December December December December March June September December maturity 2007 2008 2009 2010 2011 2012 2012 2012 2012 Short-term 31.3 33.4 33.4 32.4 33.6 33.5 33.5 33.4 33.2 Medium-term 25.1 20 19.8 20.7 20.8 20.6 20.6 20.2 20.0 Long-term 43.6 46.6 46.8 46.9 45.6 45.8 45.9 46.4 46.8 Source: Bank of Albania.

The analysis of the loan portfolio by currency shows the growth of lek- denominated loans in 2012. Their growth peaked in Q4, the same quarter when foreign currency loans registered their highest fall by about 6%.

Table 17 Outstanding loans by currency, in per cent December December December December December March June September December Currency 2007 2008 2009 2010 2011 2012 2012 2012 2012 Lek 27.5 27.4 29.8 30.2 32.1 31.8 32.9 33.5 35.5 Foreign currency 72.5 72.6 70.2 69.8 67.9 68.2 67.1 66.5 64.5 Source: Bank of Albania.

Chart 9 Volume of outstanding loans by term to maturity (in ALL billion), left; and by currency (in ALL billion), right

270 400 240 350 210 300 180 250 150 200 120 90 150 60 100 30 50 June`0 5 June`0 6 June`0 7 June`0 8 June`0 9 June`1 0 June`1 1 June`1 2 December`0 4 December`0 5 December`0 6 December`0 7 December`0 8 December`0 9 December`1 0 December`1 1 December`1 2 December`0 4 December`0 5 December`0 6 December`0 7 December`0 8 December`0 9 December`1 0 December`1 1 December`1 2 0 0 June`0 5 June`0 6 June`0 7 June`0 8 June`0 9 June`1 0 June`1 1 June`1 2

Long-term loans Mid-term loans FX outstanding loan Short-term loans ALL outstanding loan

Source: Bank of Albania.

The loan portfolio structure by currency continued to be dominated by foreign currency-denominated loans, though at a lower share from the same period in 2011, indicating a slight shift from foreign currency to lek-denominated loans.

Foreign currency loans unhedged against exchange rate risk8 fell in 2012 Q1 and Q2 by 8.2 and 0.2 percentage points, respectively. Conversely, they

8 The definition of loans unhedged against exchange rate risk is provided in the Bank of Albania’s Regulation No. 62, dated 14 September 2011 “On Credit Risk Management”, Article 4, (2), (c).

28 Bank of Albania Supervision Annual Report 2012 increased in Q3 and Q4 by 0.2 and 0.8 percentage points, accounting for 48.5% at end-2012. Foreign currency loans unhedged against exchange rate risk fell at an annualised rate of 7.4 percentage points.

Table 18 Foreign currency loans unhedged against exchange rate risk, in % 2008 Q4 2009 Q4 2010 Q4 2011 Q4 2012 Q1 2012 Q2 2012 Q3 2012 Q4 Loans unhedged against 52.4 55.2 51.0 55.9 47.8 47.5 47.7 48.5 exchange rate risk Source: Bank of Albania.

As at end-2012, the loan portfolio structure by sectors of economy (referring only to resident customers) did not change significantly from end-2011. ‘Trade, repair of vehicles and household appliances’ received the largest portion of loans, followed by ‘Construction’, albeit down by about 10.2 percentage points from 2011, and ‘Processing industry’. In absolute terms, ‘Production and distribution of electrical energy, gas and water’, ‘Trade, repair of vehicles and household appliances’ and ‘Real estate, leasing etc.’ registered the highest annual growth.

A combination of the loan portfolio quality by sectors of economy and each sector’s share in the banking system shows that ‘Trade, repair of vehicles and household appliances’, followed by ‘Processing industry’ and ‘Construction’ hold the highest level of non-performing loans.

Table 19 Lending by sectors of economy, in % Non-performing loans/ Non-performing loans/ December December Change Change Description Outstanding loans Outstanding loans 2011 2012 in % in % December 2011 December 2012 Businesses 73.5 73.8 3.2 20.8 25.3 24.2 Agriculture, hunting and forestry 1.0 1.0 1.2 13.6 23.1 72.1 Fishing 0.2 0.2 -12.6 6.9 6.8 -13.9 Extractive industry 1.2 1.4 15.1 12.9 13.8 23.8 Processing industry 10.8 10.6 0.1 21.3 27.2 28.0 Production and distribution of 6.9 8.6 25.5 10.7 11.3 33.6 electrical energy, gas and water Construction 13.3 11.7 -10.5 29.6 32.2 -2.8 Trade, repair of vehicles and 24.5 25.4 6.9 21.3 29.2 44.5 household appliances Hotels and restaurants 3.0 3.2 10.0 45.3 44.5 8.1 Transportation, storage and 2.3 2.1 3.7 15.2 22.1 33.6 telecommunication Monetary and financial 2.1 2.4 14.8 1.0 0.2 -75.6 intermediation Real estate, leasing, etc. 0.5 1.1 118.2 35.5 32.5 100.2 Public administration 0.3 0.1 -51.3 20.5 5.0 -88.2 Education 0.8 1.0 22.7 3.9 12.0 276.2 Health and social activities 0.9 0.9 5.2 27.0 42.1 63.9 Collective, social and individual 3.1 2.8 -9.6 8.7 10.2 5.9 services Other 2.4 1.4 -41.2 11.8 10.3 -48.8

Households 26.5 26.2 0.5 15.7 17.7 13.4

Total 100.0 100.0 2.4 19.5 23.3 21.9 Note: The above data refer only to resident customers and exclude accrued interests. Source: Bank of Albania.

Bank of Albania 29 2012 Supervision Annual Report

Asset quality

Non-performing loans grew ALL 23.7 billion in 2012. The growth rate of non- performing loans was higher than that of outstanding loans in the banking system; therefore, the ratio of non-performing loans to outstanding loans in the banking system increased by about 3.7 percentage points, to 22.5%.

Chart 10 Growth of non-performing loans and Chart 11 Outstanding non-performing loans loan portfolio (in per cent) in the banking system 20% 20% 140,000 22% 120,000 15% 14% 14% 18% 12% 100,000 10% 9% 10% 8% 8% 80,000 14% 7% 7% 5% 5% 60,000 10% 5% 40,000 6% 20,000 0% December'04 June'05 June'06 June'07 June'08 June'09 June'10 June'11 June'12 December'05 December'06 December'07 December'09 December'10 December'11 December'12 -1% - December' 08 2% December'09 December'10 December'11 December June'10 September'10 June'11 September June'12 September'12 -5% March' 10 March' 11 March' 12 ’1 2 ’1 1 Outstanding non-performing loans (mil ALL, left) Non-performing loan growth Non-performing loans/Outstanding loans (right) Outstanding loan growth Source: Bank of Albania. Source: Bank of Albania.

As at end-2012, the ratio of non-performing loans to outstanding loans (net9) was about 11.56%, from 10% in 2011.

The analysis of the loan portfolio structure by credit rating shows a lower share of qualitative loans and a higher share of non-performing loans. In the qualitative loan portfolio, standard loans reduced their share, whereas special-mention loans increased their share from end-2011. Concerning the non-performing loan portfolio, the three categories evidenced a higher share; however, the share of doubtful and loss loans recorded the highest increase.

Table 20 Credit rating as a percentage of outstanding loans 2010 2011 2012 Credit rating Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Standard 80.8 81.2 78.7 79.0 73.8 73.1 73.2 73.8 72.0 71.2 69.4 69.2 Special mention 7.6 6.6 7.5 7.0 11.5 9.9 8.5 7.4 7.9 7.7 7.9 8.3 Sub-standard 5.4 5.4 5.9 6.2 5.9 8.0 8.9 9.3 10.1 9.6 10.3 9.7 Doubtful 3.0 3.2 3.9 3.7 4.2 4.0 4.2 3.9 4.1 4.9 5.4 5.2 Loss 3.3 3.7 4.0 4.1 4.6 5.0 5.2 5.6 6.0 6.6 7.1 7.6 Source: Bank of Albania.

As at end-2012, loan loss provisions amounted to about ALL 72 billion, up ALL 17 billion from end-2011. Their growth rate was almost similar to that of non-performing loans in Q1 and Q3, while in Q2 and Q4 their growth 9 This ratio is estimated considering outstanding loans and non-performing loans, and deducting loan loss provisions.

30 Bank of Albania Supervision Annual Report 2012 rate was higher. Consequently, as at end-2012, the ratio of loan loss provisions to non-performing Chart 12 Loan loss provisions loans, which measures non-performing loan 140,000 60% coverage ratio, stood at 55.4%, up 3.6 percentage 120,000 55% points from 51.8% in2011. 100,000 80,000 50% Concerning the loan quality by borrower, business 60,000 40,000 non-performing loans increased at higher rates 45% 20,000 than household non-performing loans. As at end- December'12 December'11 December'10 December'09 December'08 December'07 March'12 March'11 March'10 March'09 March'08 June'12 June'11 June'10 June'09 June'08 September'12 September'11 September'10 September'09 - September'08 40% 2012, business non-performing loan ratio stood at 25.9%, whereas household non-performing loan ratio stood at 17.2%. NPL provisions (1) (in mil. ALL, left) By currency, the loan portfolio denominated in Non-performing loans (gross) (2) (in mil. ALL, left) Ratio (1)/(2) (in per cent, right) foreign currency showed a higher non-performing loan ratio, estimated at 24.7%, versus the lek- Source: Bank of Albania. denominated non-performing loan ratio, which stood at 18.5%. Chart 13 Business and household outstanding non-performing loans Within the loan portfolio denominated in foreign 110,000 100,000 currency, classified as unhedged against exchange 90,000 rate risk, non-performing loans in foreign 80,000 70,000 currency accounted for 50.8%. During December 60,000 50,000 2011-December 2012, foreign currency non- 40,000 performing loans unhedged against exchange rate 30,000 20,000 risk increased by 15.6 percentage points. This was 10,000 - June'06 June'07 June'08 June'09 June'10 June'11 June'12 September'06 September'07 September'08 September'09 September'10 September'11 September'12 December'05 December'06 December'07 December'08 December'09 December'10 December'11 December'12 driven by the decrease in loans unhedged against March'06 March'07 March'08 March'09 March'10 March'11 March'12 exchange rate risk by 15.8% and increase in non- performing loans denominated in foreign currency Business non-performing loans (in mil. ALL), left by about 21.7%. Household non-performing loans (in mil. ALL), left Business non-performing loans/Business loans, right Household non-performing loans/Household loans, right

Source: Bank of Albania.

Chart 14 Outstanding non-performing loans Chart 15 Quarterly ratio of foreign currency by currency non-performing loans to foreign currency

100,000 30% outstanding loans unhedged against exchange 90,000 rate risk 25% 80,000 200,000 52 70,000 20% 60,000 160,000 50 50,000 15% 48 40,000 120,000 10% 30,000 46 20,000 80,000 5% 44 10,000 40,000 June'06 June'07 June'08 June'09 June'10 June'11 June'12 - December'05 December'06 December'07 December'08 December'09 December'10 December'11 December'12 0% 42

- 40 March`12 June`12 September`12 December`12 FX outstanding loans Outstanding non-performing loans in ALL (ALL mln) unhedged against exchange rate risk Outstanding non-performing loans in FX (ALL mln) FX outstanding non-performing loans ALL non-performing loans / tot. ALL loans (right) FX non-performing loans to FX outstanding loans FX non-performing loans / tot. FX loans (right) unhedged against exchange rate risk Source: Bank of Albania. Source: Bank of Albania.

Bank of Albania 31 2012 Supervision Annual Report

The analysis of the largest borrowers in the system Chart 16 10, 20, 50 and 100 largest borrowers shows an increasing share of each of the groups in the system as a percentage of total of 10, 20, 50 and 100 largest borrowers in total outstanding loans (as at 31 December 2012) loans in the banking system.

10.2% 10 largest borrowers 9.6% About 88.3% of the volume of loans extended to the 10 largest borrowers is classified as regular 14.4% 20 largest borrowers 14.0% (standard and special mention) and 11.7% as sub-standard and doubtful (6.16% and 2.02%, 23.3% 50 largest borrowers respectively). The 10 largest borrowers’ loan 22.7% portfolio classified as regular reduced by about 3.5 32.2% 100 largest borrowers percentage points from 2011. However, the loan 30.9% quality for the 10 largest borrowers remains better 8% 12% 16% 20% 24% 28% 32% 36% than total loan portfolio quality. 31 December '12 31 December '11

Source: Bank of Albania.

Chart 17 Loan volume distribution of 10 largest borrowers by credit rating

December 2012 December 2011

loss1.8% doubtful doubtful 0.3% 2.0%

sub-standard sub-standard 9.6% 6.2%

special mention 8.5% standard standard 79.9% special mention 80.4% 11.4%

Source: Bank of Albania.

Chart 18 Loans secured by collateral, by type In December 2012, the largest portion of the loan portfolio (78%) was secured by collateral, standing higher than in December 2011 (76%). The loan Outstanding loans 55% 20% 3% 22% Total portfolio analysis by type of collateral shows that the largest portion of loans in the system (55%) is secured by an immovable property, of which 37% Outstanding loans 49% 25% 2% 24% businesses is residential property.

Outstanding loans The loan portfolio denominated in foreign currency 70% 8%5% 17% households is better collateralised than that in the Albanian lek, 78% versus 77%. Compared to end-2011, 0% 20% 40% 60% 80% 100% 120% Loans secured by real estate foreign currency loans secured by collateral fell by Loans secured by cash 1 percentage point, while those in the Albanian lek Loans secured by other collateral Loans not secured by collateral improved by 6 percentage points. Source: Bank of Albania.

32 Bank of Albania Supervision Annual Report 2012

Households Businesses Total Table 21 Type of Type of collateral Foreign Foreign Foreign collateral by sector and Lek Lek Lek currency currency currency currency, in per cent Real estate 57% 80% 48% 50% 50% 57% Cash 4% 6% 2% 2% 2% 3% Other collateral 8% 7% 31% 22% 24% 18% Uncollateralised loans 31% 7% 19% 26% 23% 22% Total 100% 100% 100% 100% 100% 100% Source: Bank of Albania.

Despite the above-mentioned developments, which indicate a high level of non-performing loans, stress-test analyses carried out by the Bank of Albania show that the banking system enjoys sufficient capital to cover a considerable level of losses from risks arising from lending and other operations.

3.5.2 OPERATIONAL AND INFORMATION TECHNOLOGY RISK

Following the approval of the relevant regulatory framework (effective since 2011), the Operational Risk Supervision Unit has focused on monitoring the implementation of requirements arising from this framework and drafting a regulation on capital adequacy.

With the improvement of the quality of data reported to the Bank of Albania on operational risk, off-site supervision was further developed, to ensure proactive identification of potential bank vulnerabilities. Active off- site supervision was materialised by identifying exposures by business lines, inter alia, contributing to designing bank profile, establishing a database on operational losses, identifying matters of concern. The periodic monitoring of operational risk data provided real opportunities for assessing frequencies and analysing bank tendencies.

The regulatory framework has been designed to encourage banks to identify and make preliminary self-assessment of operational risk. This was ensured through requests for allocating human resources to specialised structures and setting up an internal system for constant identification and control of operational risk. From this viewpoint, on-site examinations confirmed a better system response to the compliance with operational risk management standards, both in terms of internal structures established/adapted for this purpose, and development of policies and procedures for its identification and management. Banks improved their internal regulatory infrastructure and made efforts to consolidate the management of this type of risk across all bank structures.

Bank of Albania’s objective related to the short-term implementation of the new capital adequacy regulation, which also provides for specific capital requirements for operational risk, has been conducive to encouraging banks’ management structures to develop operational risk management practices.

Concerning the supervision of information technology risk at banks, in accordance with the Regulation “On the use of information and communication

Bank of Albania 33 2012 Supervision Annual Report

technology in institutions licensed by the Bank of Albania”, the identified cases related to completing and improving bank’s internal regulatory framework, mainly relating to: improving the security programmes, monitoring and reporting security failures, improving the assessment of information and communication technology risk, including the classification of systems and applications in place and the identification of deficiencies and potential threats, improving the business continuity plan based on the business size and complexity, etc.

Concerning non-bank financial institutions, deficiencies were noted in the control of the institution’s information and communication technology by structures independent from those involved in operational processes, the need to review the users’ profiles and division of duties according to processes, and development of a strategy relating to the support of information technology in the future. Concerning the operational risk, necessary structures need to be established to manage this risk and relevant procedures need to be developed to ensure its full monitoring.

3.5.3 LIQUIDITY RISK

Liquidity in the banking system was adequate and increasing in 2012. The regulatory amendments effective from end-2011 encouraged banks to augment their liquidity reserves in 2012. Foreign currency-denominated liquidity was also adequate over 2012. Similar to 2011, it continued to increase its share in total liquid assets of the banking system.

3.5.3.1 Banking system deposits Chart 19 Customer deposits (in ALL billion) Customer deposits represent the main and most

1,200 stable source of banking system financing in Albania. Customers increased the deposits held 1,000 with the banking system in 2012. As at end-2012, they amounted to ALL 991 billion, from ALL 924 800 billion in 2011. This 7.3% growth is lower than in 600 2011, when customer deposits grew 13%. Foreign currency-denominated deposits continued to post 400 the highest growth, ALL 41 billion, and brought about

200 changes in the monetary structure of total deposits. Lek-denominated deposits have traditionally made Q I_06 Q I_07 Q I_08 Q I_09 Q I_10 Q I_11 Q I_12 Q III_06 Q III_07 Q III_08 Q III_09 Q III_10 Q III_11 - Q III_12 Q II_06 Q II_07 Q II_08 Q II_09 Q II_10 Q II_11 Q II_12 Q IV_0 5 Q IV_0 6 Q IV_0 7 Q IV_0 8 Q IV_0 9 Q IV_1 0 Q IV_1 1 Q IV_1 2 up the largest share in customer deposits; however, in 2012, foreign currency deposits accounted for 50.7% of total deposits, from 49.9% in 2011. Source: Bank of Albania. Household deposits have the largest share in total deposits, about 88%, contributing the most to the growth of total deposits. The private and public sector accounted for only 12% and showed a slight declining tendency. On the other hand, the maturity structure of deposits

34 Bank of Albania Supervision Annual Report 2012 did not show any significant changes, with deposits of 6 to 12-months term having the largest share.

Chart 20 Deposits by remaining maturity

December 2011 December 2012 over 5 years 0.2% over 5 years 0.2% 1-5 years 1-5 years 3.4% Up to 7 days 3.9% Up to 7 days 18.6% 18.5%

6-12 months 6-12 months 38.8% 34.3% 7 days 7 days -1 month -1 month 13.6% 13.2%

1-3 months 1-3 months 3-6 months 15.7% 3-6 months 14.9% 14.7% 15.0%

Source: Bank of Albania.

December December December December December Table 22 Deposits for the Deposits 2008 2009 2010 2011 2012 EUR, USD, ALL ALL deposits (in ALL million) 367,255 376,216 417,963 462,645 489,029 Annual fall/growth 8,961 41,747 44,681 26,384 Annual fall/growth (%) 2.4 11.1 10.7 5.7 EUR deposits (in EUR million) 1,668 1,801.0 2,376.6 2,750 3,026 Annual fall/growth 133 576 373 276 Annual fall/growth (%) 8.0 32.0 15.7 10.0 USD deposits (in USD million) 716 632 574 619 619 Annual fall/growth (83.5) (58.5) 44.9 0.7 Annual fall/growth (%) (11.7) (9.3) 7.8 0.1 Source: Bank of Albania.

3.5.3.2 Deposit concentration

Similar to the other balance sheet items, customer deposits are concentrated in the largest banks in the system. As at end-2012, the five largest banks held 74.4% of total deposits, from 75% in 2011. Regarding the concentration of the largest depositors, the 20 largest depositors for each bank accounted for about 8% of total deposits. In 2011, this figure stood at 9.4%, hence showing a declining trend in the concentration of the largest depositors.

3.5.3.3 Liquid assets

The banking system’s liquid assets grew ALL 51.7 billion, to ALL 349 billion in 2012. Albanian Government securities accounted for the largest portion (about 55%), followed by transactions with financial institutions in the form of current accounts, placements or lending (31%), monetary assets and

Bank of Albania 35 2012 Supervision Annual Report

transactions with the central bank (10%), and Chart 21 Liquid assets by item and liquidity ratio securities of non-resident institutions (4%).10

400 37 The regulatory amendments and the increase in 350 36 the minimum ratio of liquid assets to short-term L 300 35 liabilities, effective from end-2011, continued to 250

Billion AL contribute to the increase in banking system liquidity 200 34 in 2012. As at end-2012, the ratio of liquid assets 150 33 to short-term liabilities stood at 36.7%, from 33.1% 100 in 2011. This ratio in lek stood at 45.9%, from 32 50 43.1% in 2011, whereas that in foreign currency - 31 December’11 March’12 June’12 September’12 December’12 rose to 27.5%, from 22.8% at end-2011. Similar Monatary assets and relations with the BoA to 2011, the higher ratio is mainly attributable to Government securities Transactions with banks and financial institutions the increase in foreign currency liquid assets. All Non-resident institutions’ securities Liquidity ratio banks in the system complied with the minimum regulatory ratio of 25% for the total ratio, and 20% Source: Bank of Albania. for the Albanian lek and foreign currency ratio.

Chart 22 Liquid assets by currency

December 2011 December 2012

Other 2.4% Other 3.0%

EUR 25.7% EUR 28.8%

USD ALL 5.7% ALL 62.6% 66.2% USD 5.6%

Source: Bank of Albania.

3.5.3.4 Asset and liability gap

Table 23 Up to 1 and 3-month maturity gap for the banking system December March June September December

2011 2012 2012 2012 2012 Up to 1-month maturity gap (in ALL million) -47,757 -15,571 8,633 18,876 -33,503 Up to 3-month maturity gap (in ALL million) -113,992 -64,370 -158,725 -63,642 -96,429 Up to 1-month maturity gap/total assets (in %) -3.7 -1.2 0.7 1.4 -2.6 Up to 3-month maturity gap/total assets (in %) -9.5 -5.2 -12.5 -4.9 -7.4 Source: Bank of Albania.

10 All these items are subject to relevant haircuts under the Regulation “On liquidity risk management”, No. 71, dated 14 October 2009, as amended, depending on the term to maturity, counterparty quality, etc.

36 Bank of Albania Supervision Annual Report 2012

Up to 3-month asset and liability gap was negative at ALL 96 billion or about 7% of total assets. Chart 23 Up to 3-month maturity gap by Up to 1 and 3-month asset and liability maturity currency and term to maturity mismatch, albeit negative, narrowed from 2011, 400,000 both in relative and absolute values. 300,000

200,000 3.5.3.5 Borrowing from non-resident banks 100,000 and financial institutions -

-100,000 Banks continued to borrow from their parent banks -200,000 Up to7 7 days 1- 3 3-6 6-12 1-5 years over 5 or other non-resident financial institutions in 2012. days 1 month months months months years Despite the downward trend, this type of borrowing Total assets 224,271 137,859 89,265 114,240 216,312 357,263 161,903 plays an important role for some banks in the Total liabilities 243,740 151,893 152,191 151,539 373,127 51,922 104,697 Difference system. As at end-December 2012, borrowing -19,469 -14,034 -62,926 -37,299 -156,815 305,341 57,206 from non-resident banks and financial institutions Source: Bank of Albania. accounted for 1.4% of banking system assets, and 3.3% of the group of borrowing banks’ assets. This type of borrowing reduced from 2011, due to the lower use of lines of credit extended from parent banks to some of the banks in the Albanian banking system.

Some banks have been approved lines of credit from their parent banks, but they are still being unused and recorded as off-balance sheet items. At end- 2012, they amounted to ALL 49 billion, from ALL 63 billion in 2011.

Worth noting from the prudential point of view is that the lower use of lines of credit from parent banks is considered a positive development. Banks can thus lower their exposure to a given source of funds and increase their reliance on stable funding sources, such as customer deposits.

3.5.3.6 Loan-to-deposit ratio

Gross outstanding loans grew at more modest rates than deposits in 2012, contributing to an improved loan-to-deposit ratio. At end-2012, this ratio was estimated at 58%, down from 61% in 2011. The increase in foreign currency-denominated liquidity improved the loan-to-deposit ratio in foreign currency, reducing it by 9.1 percentage points. The lower ratio provides evidence for better coverage of loans through stable funds, such as customer deposits.

Year Lek Foreign currency All currencies Table 24 Loan-to-deposit 2006 17 70 38 ratio, in per cent 2007 22 79 46 2008 30 104 62 2009 36 99 65 2010 35 86 60 2011 39 83 61 2012 41 74 58 Source: Bank of Albania.

Bank of Albania 37 2012 Supervision Annual Report

3.5.3.7 Interbank market and borrowing from the Bank of Albania

The Bank of Albania continued to inject liquidity in the domestic currency into the market through the main instrument and fine-tuning instruments of a longer-than-one-week maturity. The average volume of liquidity injected by the Bank of Albania during 2012 remained around the previous year’s average, standing at ALL 18 billion, from ALL 18.4 billion in 2011.

Liquidity continued to be reallocated within the banking system through the interbank market. Banks placed deposits or were engaged in interbank borrowing in the domestic currency and less in foreign currency. Although the average volume of lek transactions grew considerably in 2012, ALL 7.11 billion from ALL 2.5 billion in 2011, it remained low, accounting for less than 1% of total liabilities in the system.

3.5.4 MARKET RISK

The repricing mismatch between assets and liabilities shows limited banking system exposure to interest rate risk. Up to 3-month repricing mismatch between assets and liabilities was estimated at ALL 43 billion or 4.3% of interest-earning assets. The long-term (up to 1-year) gap showed opposite direction and appeared higher (ALL 83 billion). However, stress test exercises measuring the exposure to this kind of risk show that it has moderate impact on the banking sector’s regulatory capital. By currency, these mismatches are relatively low, despite the slight widening of the U.S. dollar.

The net open long position of the Albanian banking system was estimated at ALL 4.1 billion or 3.98% of banks’ regulatory capital. As opposed to the regulatory threshold of 30%, along with the stress test results on direct exchange rate risk, this figure implies low exposure to exchange rate risk.

The capital requirement for market risk was Chart 24 Shareholders' equity estimated at ALL 1.6 billion at end-2012. The capital for the interest rate risk accounted for 70% 120,000 14 of this amount, whereas the rest accounted for 12 100,000 exchange rate risk. The total capital coverage ratio 10 for market risk and counterparty credit risk for the 80,000 8 banking system was 136%, against the general 6 60,000 minimum requirement of 100%. 4

40,000 2

- 20,000 (2) 3.6 CAPITAL ADEQUACY December`1 0 March'11 March'12 June'07 June'08 September'08 June'11 June'12 September'11 September'12 December'06 March 07 December'07 March 08 December'08 March 09 December'11 December'12 March`1 0 June 09 September 09 September' 07 Decemberor 09 September`1 - June` 10 (4) 3.6.1 SHAREHOLDERS’ EQUITY

0 As at end-2012, the banking system’s shareholders’ Shareholders' equity Growth in % equity amounted to ALL 101.8 billion, up ALL 4.5 Source: Bank of Albania.

38 Bank of Albania Supervision Annual Report 2012 billion, 4.7%, y-o-y, versus the increase by ALL 4.2 billion, 4.5% in 2011. Unlike the volatile quarterly increase in shareholders’ equity in 2011, its increase was uniform and almost equally distributed throughout 2012.

Paid-in capital provided the largest material contribution to the increase in shareholders’ equity. It rose ALL 9.6 billion, 11.5%, increasing its share in shareholders’ equity to 90.7%, from 85.1% in 2011. This performance provides evidence for shareholders’ willingness to support banking activity with the required capital.

Table 25 Shareholders’ equity and its components December 2012 December 2011 December 2010 December 2009 Indicator ALL million % ALL million % ALL million % ALL million % Shareholders’ equity 101,841.1 100.0 97,304.7 100.0 93,138.4 100 84,846.8 100 Paid-in capital 92,356.6 90.7 82,803.9 85.1 70,742.0 75.95 60,867.3 71.74 Share premium 4,657.8 4.6 4,180.1 4.3 3,703.4 3.98 3,703.4 4.36 Reserve 9,558.7 9.4 13,639.6 14.0 8,486.4 9.11 7,434.7 8.76 Revaluation difference 1,991.3 2.0 2,292.0 2.4 1,618.9 1.74 211.6 0.25 Retained earnings/loss (10,491.8) (10.3) (6,317.2) (6.5) 1,872.6 2.01 9,085.2 10.71 Earnings/loss for the period 3,768.6 3.7 706.3 0.7 6,715.1 7.21 3,544.5 4.18 Source: Bank of Albania.

3.6.2 CAPITAL ADEQUACY RATIO Chart 25 Capital adequacy ratio and its components Capital Adequacy Ratio (CAR), a key prudential ratio, exceeded the minimum threshold of 12%, 700,000 19 18 600,000 being reported at 16.2% at end-2012. It rose 0.6 18 500,000 percentage points from end-2011, while being 17 similar to end-2010, hence providing evidence for 400,000 17 stable capitalisation. 300,000 16 16 200,000 15 Thanks to shareholders’ willingness to support 100,000 15 with capital, regulatory capital registered a growth December_1 0 December_0 9 December_0 8 December_0 7 December_0 6 March'11 March'12 June'11 September'11 June'12 September'12 December'11 December'12 March_1 0 March_0 9 March_0 8 March_0 7 June_1 0 June_0 9 June_0 8 June_0 7 September_1 September_0 September_0 - September_0 14 rate of 5.7%, versus the 1.7% growth rate of risk- weighted assets and off-balance sheet items. 0 9 8 7

Regulatory capital CAR Risk weighted assets 3.6.3 Regulatory capital Source: Bank of Albania.

The banking system’s regulatory capital totalled ALL 104.1 billion in 2012, up ALL 5.6 billion or 5.7% from 2011.

The banking system’s Tier 1 capital is the main component of the system’s regulatory capital, accounting for 90%, hence providing evidence for a qualitatively sound and stable regulatory capital, despite decreasing by about 2 percentage points from 2011.

Supplementary capital, which consists of subordinated debt, was estimated at ALL 10.3 billion, from ALL 7.99 billion at end-2011. Six banks were reported

Bank of Albania 39 2012 Supervision Annual Report

to have subordinated debt, from seven at end- Chart 26 Net non-performing loans to 2011. regulatory capital 120,000 70 Net non-performing loans as a percentage of 100,000 60 the system’s regulatory capital were estimated 50 80,000 at 55.6%, from 52.0% at end-2011. The higher 40 annual ratio was attributable to the increase in 60,000 30 net non-performing loans at higher rates than the 40,000 20 increase in regulatory capital.

20,000 10 December'06 December'07 December'08 December'11 December'12 March`1 0 September`1 Decemberor 09 December`1 0 June`1 0 March'11 March'12 June'07 June'08 September'08 June'11 September'11 June'12 September'12 March 07 March 08 March 09 June 09 September 09 - September' 07 - 3.6.4 Total assets and off-balance

0 sheet items Net non-performing loans / Regulatory capital Net non-performing loans Regulatory capital Total risk-weighted assets and off-balance sheet Source: Bank of Albania. items grew by about ALL 11 billion, or 1.73% in 2012. The increase by ALL 56.8 billion, or 42.1% in low-risk assets and by ALL 20.4 billion, or 6% in high-risk assets provided the largest impact on their increase. Data on 2012 showed the decline in assets risk-weighted at 150%. by ALL 15 billion, or 9.8%.

Table 26 Banking system risk-weighted assets December December December December December December Indicator (in ALL million) 2012 2011 2010 2009 2008 2007 Risk-free assets 457,736.1 450,321.4 409,673.9 381,448.4 334,268.2 324,678.1 Low-risk assets 191,600.9 134,820.5 95,701.9 58,545.4 54,651.4 88,391.6 Moderate-risk assets 27,573.4 31,091.0 34,354.0 32,814.7 17,842.4 18,877.8 High-risk assets 360,466.0 340,090.6 262,324.9 282,952.7 240,382.5 196,944.8 Assets risk-weighted at 150% 137,241.6 152,242.8 178,050.0 118,378.6 41,540.5 21,440.5 Risk-weighted off-balance sheet items 25,254.8 21,784.2 20,303.4 14,209.0 17,660.7 14,233.1 Risk-weighted assets and off-balance sheet items 643,690.1 632,748.7 586,020.7 502,846.6 340,205.4 270,456.0 Source: Bank of Albania.

Chart 27 Risk-weighted off-balance sheet items Risk-weighted off-balance sheet items increased by 700,000 10 ALL 3.4 billion in 2012. Their share, however, is relatively insignificant, accounting for about 4% of 600,000 8 total banking system’s assets and off-balance sheet 500,000 items. 6 400,000

300,000 4 200,000 3.6.5 PROFITABILITY RATIOS 2 100,000 December'06 December'07 December'08 December'11 December'12 March`1 0 September`1 Decemberor 09 December`1 0 June` 10 March'11 March'12 June'07 June'08 June'11 June'12 September'08 September'11 September'12 March 07 March 08 March 09 June 09 September 09 - September' 07 - 3.6.5.1 Net profit and structure

0 The banking system’s net profit was positive at ALL Risk-weighted assets and off-balance sheet items 3.8 billion in 2012, several times higher than 2011 Risk-weighted off-balance sheet items Risk-weighted off-balance sheet items/ total profit of ALL 706 million. The increase in banks’ risk-weighted assets and off-balance sheet items (%) profit from security transactions provided major Source: Bank of Albania. impact on the improved profit.

40 Bank of Albania Supervision Annual Report 2012

2012 H1 provided the largest contribution to total net profit for 2012, about ALL 2.4 billion. This was attributable to the higher increase in banks’ provisions in 2012 H2.

3.6.5.2 Profitability ratios

Due to the improved net profit, the two main profitability ratios, Return on Average Assets (RoAA) and Return on Average Equity (RoAE) increased. As at end-2012, RoAA was estimated at 0.33% and RoAE at 3.78%, from 0.07% and 0.76%, respectively, in 2011.

December June December June December Table 27 Main Indicator 2012 2012 2011 2011 2010 profitability ratios, in per RoAA 0.33 0.42 0.07 0.22 0.72 cent (cumulative) RoAE 3.78 4.79 0.76 2.43 7.58 Source: Bank of Albania.

The two ratios were higher in 2012 H1 due to the lower increase in banks’ capital in H2. Tables 28 and 29 show the banking system’s profitability from the main activity and the equilibrium dynamics between the collection of paying liabilities and investment in interest-earning assets.

December June December June December Table 28 Profitability Indicator 2012 2012 2011 2011 2010 ratios from main activity, Interest income/average earning assets (1) 7.73 7.76 7.78 7.74 8.11 in per cent (cumulative) Interest expenses/average earning assets (2) 3.72 3.72 3.57 3.53 3.78 Net Interest Margin (NIM)[(1) - (2)] 4.01 4.04 4.20 4.21 4.32 Source: Bank of Albania.

Banking business based on interest-earning instruments was slightly more balanced than in 2011, when the net interest margin narrowed 0.2 percentage points. This was attributable to the lower domestic lending and increased deposits, and the increase in banks’ security transactions.

Indicator 2012 Q4 2012 Q2 2011 Q4 2011 Q2 2010 Q4 Table 29 Average profitability ratios, in ALL Average earning assets (1) 992,250.7 977,479.7 943,023.2 919,154.9 855,368.2 million Average paying liabilities (2) 994,957.7 974,208.4 889,977.2 857,874.7 794,879.1 Average assets (3) 1,157,648.7 1,135,073.7 1,050,371.2 1,013,594.4 938,695.7 (1) / (3) 86% 86% 90% 91% 91% (2) / (3) 86% 86% 85% 85% 85% Source: Bank of Albania.

The higher banking business in security transactions was also noted in the lower share of interest earning-assets and liabilities in total banking system assets. The dynamics in the share of interest-earning banking instruments in total assets seemed to have been constant during 2012, whereas interest- earning active instruments registered a decline from end-2011.

Bank of Albania 41 2012 Supervision Annual Report

The efficiency ratio increased by 4 percentage points at end-2012, due to operating expenses increasing faster than operating income.

December June December June December Table 30 Efficiency ratio Indicator (in ALL million) 2012 2012 2011 2011 2010 Operating expenses (1) 25,930.6 12,264.7 24,490.7 11,657.9 23,491.2 Operating income* (2) 39,328.6 17,277.2 39,636.0 22,037.6 44,193.2 Efficiency (1) / (2) 66% 71% 62% 53% 53% * Net interest income + net income from other operations. Source: Bank of Albania.

3.7 NON-BANK FINANCIAL INSTITUTIONS AND SAVINGS AND LOAN ASSOCIATIONS

3.7.1 NON-BANK FINANCIAL INSTITUTIONS

The number of non-bank financial institutions (NBFIs) operating in Albania in 2012 increased to 21, from 19 in 2011, and their new financial activities expanded. The financial advising on foreign exchange services was an innovation in 2012. Licensed by the Bank of Albania, these institutions may carry out more than one financial activity. Grouped by the main financial activities they are licensed for, the NBFIs are classified into:

• Lending: Besa Fund sh.a., NOA sh.a., First Albanian Financial Development Company – FAF sh.a., and Tranzit sh.p.k.; • Microcredit: Vision Fund Albania sh.p.k. and Capital Invest sh.a.; • Financial leasing: Raiffeisen Leasing sh.a., Tirana Leasing sh.a., Credins Leasing sh.a., Landeslease sh.a., Fin-al sh.p.k. and Sogelease sh.a.; • Payment and money transfer services: Albanian Post Office11, Financial Union of Tirana sh.p.k., Ak-Invest sh.a., Easypay sh.p.k., and M-pay sh.p.k.; • Factoring: Albanian Factoring Services (AFS) sh.a., Omnifactor sh.p.k., and Zig Factoring sh.p.k.; • Advisory, intermediation and other services related to foreign exchange: Platinium Investment sh.p.k.

3.7.1.1 Assets of NBFIs

In December 2012, total assets of NBFIs amounted to ALL 29.96 billion, accounting for 2.5% of total banking system assets. This market developed far less than the banking system, reducing its share in the system by 0.2 percentage points in 2012. Assets of NBFIs fell slightly by about 0.3%, or ALL 0.1 billion.

11 This analysis does not include data on the Albanian Post Office concerning its payment and transfer services, and its share in total NBFIs.

42 Bank of Albania Supervision Annual Report 2012

Table 31 Total assets of NBFIs classified by their main activity, December 2011-December 2012, in ALL billion December March June September December

2011 2012 2012 2012 2012 NBFIs conducting lending activities 13.70 12.49 12.52 12.73 13.03 NBFIs conducting financial leasing activities 10.99 11.25 10.88 10.88 10.49 NBFIs conducting payment and money transfer activities 4.9 4.68 5.02 5.04 5.83 NBFIs conducting microcredit activities 0.38 0.37 0.39 0.41 0.35 NBFIs conducting factoring activities 0.09 0.13 0.13 0.15 0.23 NBFIs conducting advisory/intermediation services related n/a n/a n/a 0.01 0.01 to foreign exchange Total assets of NBFIs 30.06 28.92 28.94 29.21 29.96 Source: Bank of Albania Statistics Department and Supervision Department’s processed data.

Despite the increased number in new entities, total assets of NBFIs fell slightly from end-2011. This trend was mainly affected by the contraction in assets of lending and financial leasing institutions, and was mitigated by the gradual increase in NBFIs providing payment and transfer services. Assets in lending NBFIs were down as the loan portfolio quality deteriorated. Meanwhile, the financial leasing activity declined mainly due to the reduced business investment. Factoring NBFIs recorded modest increase in their balance sheets.

The loan portfolio made up the bulk of NBFIs’ assets, accounting for 62.1%. It was dominated by the lending and microcredit portfolio, 56.8%, followed by financial leasing portfolio, 42.8%, and less by factoring, 0.4%.

NBFIs were funded through borrowing, at 58.7%, and their capital, at 34.6%. About 69% of borrowing originated from the domestic market.

NBFIs were well-capitalised and compliant with the regulatory requirements as per the licence. In several cases, the NBFIs raised their paid-in capital following the requirement of the Supervision Department of the Bank of Albania.

3.7.2 Outstanding loan portfolio of NBFIs

December March June September December Table 32 NBFIs’ loan

2011 2012 2012 2012 2012 portfolio net and Total loan portfolio of NBFIs (net) 18.86 18.98 18.9 18.62 18.61 gross, December 2011-December 2012, Total loan portfolio of NBFIs (gross) 20.04 20.20 20.30 20.19 20.04 Source: Bank of Albania Statistics Department and Supervision Department’s processed data. in ALL billion

As at end-December 2012, NBFIs’ loan portfolio, gross, amounted to ALL 20.04 billion. Despite the minimum volatility, their loan portfolio remained almost static at end-2012. This trend was determined by the contracted portfolio of financial leasing NBFIs and the minimum growth in lending NBFIs’ portfolio. Total NBFIs’ loan portfolio accounted for about 3.47% of total banking system loans. This ratio remained almost unchanged from end- 2011, 3.54%, also due to the moderate growth rate of bank lending during 2012.

Bank of Albania 43 2012 Supervision Annual Report

The loan portfolio structure remained unchanged, with businesses accounting for the bulk of lending, at 90.0%. More specifically, ‘Trade, repair of vehicles and household appliances’ accounted for 25.4% of the loan portfolio, ‘Construction’ for 10.3%, and ‘Agriculture, hunting and forestry’ for 9.4%. The analysis of NBFIs’ loan portfolio by currency shows that 55.5% of their portfolio was in the Albanian lek and 44.5% in foreign currency. Within this portfolio, lending through financial leasing was oriented toward foreign currency, lending and microcredit NBFIs’ lending toward the Albanian lek and factoring NBFIs’ lending divided between the lek and foreign currency. By term to maturity, 75.6% of NBFIs’ loan portfolio was of medium term.

Table 33 Loan portfolio December March June September December

quality for December 2011 2012 2012 2012 2012 2011-December 2012 (in Non-performing loans/ 7.12 7.92 8.99 10.39 8.37 per cent) outstanding loans (gross) Non-performing loans/ 3.04 3.62 3.83 4.46 3.12 outstanding loans (net) Source: Bank of Albania Statistics Department and Supervision Department’s processed data.

NBFIs’ gross non-performing loans increased at slower rates than in 2011. They increased by about ALL 0.16 billion, while the loan portfolio remained static. Within non-performing loans, loss loans registered the highest growth, by ALL 0.22 billion. Worth noting is that NBFIs, mainly lending and microcredit ones, were active in loan write-offs. In addition, the NBFIs’ NPL ratio was lower than the banking system’s.

3.7.3 Profit of NBFIs

The non-bank financial market registered a positive profit of ALL 877 million12 in 2012. Although NBFIs’ assets have a small share in the banking system, their financial performance was considerable compared to the banking system’s, accounting for 23%. Payment and transfer, and financial leasing NBFIs remained the most profitable. Lending and microcredit NBFIs improved their profit following the recovery of non-performing loans.

All NBFIs registered a positive net profit, excluding the institution conducting advisory, intermediation and other services related to foreign exchange, which was licensed in 2012 H2. Overall, the financial performance of NBFIs showed signs of slowdown from end-2011, by about 4.8%, due to the performance of payment and transfer, and financial leasing NBFIs, which provided the main contribution to NBFIs’ net profit, accounting for 61.6% and 24.5%.

12 The total profit does not include the profit of the Albanian Post Office.

44 Bank of Albania Supervision Annual Report 2012

3.8 FINANCIAL UNIONS AND SAVINGS AND LOAN ASSOCIATIONS

3.8.1 Financial unions and their savings and loan associations’ network structure

As at December 2012, savings and loan associations’ (SLAs) network consisted of two unions of SLAs (Jehona Union and the Albanian Savings and Credit Union (ASCU), and two independent SLAs (Elbasan SLA and Perlat SLA).

December 2011 June 2012 December 2012 Table 34 Number

Total Total Total of SLAs and Total SLAs Total SLAs Total SLAs members members members membership, December Total SLAs 126 44,638 126 46,420 126 48,092 2011-December 2012 Source: Bank of Albania Statistics Department.

Membership continued to increase in 2012, whereas the number of SLAs remained constant. The latter worked closely with the Albanian Deposit Insurance Agency for their inclusion in the insurance scheme within 2013.

3.8.2 Assets of unions and SLAs

December 2011 June 2012 December 2012 Table 35 Assets of unions Unions 4.64 4.65 5.35 and SLAs, December SLAs 5.16 5.25 5.22 2011-December 2012, in Source: Bank of Albania Statistics Department and Supervision Department’s processed data. ALL billion

Total assets of unions and SLAs increased by 15.3% and 1.2%, respectively, in 2012. The considerable increase in unions’ assets was attributable to the higher investment in bank shares. SLAs continued to register minimum growth in 2012. Total assets of unions and SLAs accounted for about 0.44% of total banking system assets.

Unions’ assets were oriented toward ‘Transactions with customers’, at 47%, and investment in bank shares and T-bills, at 30%. SLAs asset structure remained oriented toward lending to members, which accounted for 83%.

3.8.3 Outstanding loan portfolio of unions and SLAs

December 2011 June 2012 December 2012 Table 36 Loan portfolio Gross loans of unions and SLAs, on a gross and net Unions 2.60 2.65 2.54 basis, December SLAs 4.52 4.61 4.58 2011-December 2012 Net loans (in ALL billion) Unions 2.54 2.63 2.51 SLAs 4.31 4.38 4.32 Source: Bank of Albania Statistics Department and Supervision Department’s processed data.

Bank of Albania 45 2012 Supervision Annual Report

As at end-December 2012, the total loan portfolio of SLAs (including independent SLAs), on a gross basis, amounted to ALL 4.58 billion, accounting for 0.79% of total banking system loans. SLAs continued to record minimum growth in 2012, by only 1.3% or ALL 60 million. The non-performing loan ratio, gross, deteriorated to 7% for all SLAs, from 5.8% in December 2011, due to the increased non-performing loans. The deteriorating SLAs’ loan portfolio affected the unions’ loan portfolio quality, which deteriorated by 2.2 percentage points to 4.3% (from 2.1% in 2011). SLAs’ loan portfolio quality, however, was more positive than that of bank and non-bank financial sectors.

3.8.4 Profit of unions and SLAs

In December 2012, SLAs recorded a negative profit of ALL 47.78 million, mainly due to the deteriorating loan quality. The unions recorded a positive profit, at ALL 7.1 million; however, their profit contracted considerably from 2011 (about 75% or ALL 21.7 million), mainly due to the increase in non- performing loans extended to SLAs.

46 Bank of Albania Supervision Annual Report 2012

4. ON-SITE SUPERVISION

4.1 ON-SITE SUPERVISION

The function of on-site supervision in Albania is the main responsibility of the Portfolio Management Office, which assesses the risk profile of licensed institutions to its portfolio, in cooperation with the risk-profiled sectors. The supervision of financial institutions seeks to guarantee compliance of their activity with the legal, regulatory and supervisory requirements. The work is organised by combining the examination needs based on the supervisory cycle, set by the supervisory operational policy, and the significance of concerns identified in individual banks with the efficient use of available human resources.

4.1.1 ON-SITE SUPERVISION OF FINANCIAL INSTITUTIONS

The main goal of on-site supervision in 2012 was to fully assess bank‘s risk profile. In addition, examinations were initiated as a result of emerging specific phenomena in the licensed institutions. In 2012, the ten full-scope examinations on banks and one examination on a non-bank financial institution, as well as one partial examination under the topic “Implementing recommendations about transparency”, concluded that Bank of Albania’s recommendations had been implemented.

The emphasis of on-site examinations was on encouraging and orienting banks to strengthen bank management, mainly audit systems and risk management units. Capacities to manage banks and ensure prudential risk management have been on focus of the supervision strategy. To this end, banks were required to formulate their medium-term strategies and identify concrete instruments for accomplishing them.

Concerns identified by examinations may be categorised as follows:

• Adherence of regulations. The banking system has generally adhered to the legal, regulatory and supervisory requirements. However, examinations identified several weaknesses that are detailed as follows:

Bank of Albania 47 2012 Supervision Annual Report

• Regulation “On Credit Risk Management”. On-site examinations identified loans rated in lower risk classes than as required by regulation, leading to insufficiency of loan loss provisions. Another frequently encountered concern was lack of documentation to justify reclassification of a client into lower risk classes. Banks were recommended to take measures to improve the lending policies and procedures, strengthen the analytical capacity of bank risk structure, and improve the analysis of borrower’s financial position during the loan approval process. • Regulation “On Capital Adequacy Ratio”. The identified cases related to the incorrect rating of asset items and their weighting in accordance with the relevant risk category. • Regulation “On Core Management Principles of Banks and Branches of Foreign Banks and Criteria for Approving their Administrators”. The identified cases related to delays in filling out and submitting the necessary documents to the Bank of Albania for the preliminary approval of administrators. • Regulation “On Liquidity Risk Management”. The identified concerns related to deficiencies in internal policies and procedures to manage the liquidity risk. The periodicity of stress- testing analyses to identify and measure the institution’s exposure to liquidity risk under normal and extraordinary scenarios had not been observed. • Regulation “On the Use of Information and Communication Technology in Institutions Licensed by the Bank of Albania”. The identified cases related to improving the assessment of information and communication technology by including the classification of systems and applications used, identifying deficiencies and possible threats, improving the business continuity plans based on institution’s size and complexity, reviewing the users’ rights to ensure appropriate responsibility assignment and the needed audit links, as well as restricting the access to external persons, documenting the processes, adhering to bank’s internal regulatory framework, etc. • Regulations on transparency and publications. There are identified sporadic cases of failure to meet the above-mentioned regulatory requirements for formulating contracts, disclosing information to clients, publishing information, etc. • Regulation “On Minimum Standards of Operational Risk Management”. Operational Risk Management is a relatively new process for banks and the supervisory authority. Consequently, the main deficiencies related to completing the policies and procedures, setting the benchmarks and limits, identifying the balance sheet items for analysis, etc. • Regulation “On Functioning of the Credit Registry at the Bank of Albania”. Concerns related to data entry errors by files.

• Concerns related to bank strategic orientation. Most banks of the system are subsidiaries of foreign banking groups and, as such, they

48 Bank of Albania Supervision Annual Report 2012

are guided by the strategic orientation of their respective groups. The examinations have found that banks need to crystallise their strategic orientation, at least a medium-term one, to stipulate their objectives in the market (total assets, loans, deposits, non-performing loans, etc.) and identify the necessary assets and liabilities for meeting these objectives. • Concerns related to bank management and organisation. Due to crisis causes and effects, the examinations assigned increasing importance to the organisation manner and management quality. In this context, recommendations were made for a clear and appropriate allocation of tasks and responsibilities and providing audit links in any part of the process, determining a clear hierarchical structure to orient the wage and remuneration system, create an effectively competitive system that reduces to minimum the repetition of any infringements, complete the internal regulatory framework, ensure adequate independence/ resources/support for the internal audit functions and risk management, etc.

4.2 ANTI-MONEY LAUNDERING AND TRANSPARENCY

4.2.1 Examinations in 2012

Besides off-site surveillance, the Supervision Department of the Bank of Albania has also conducted on-site examinations on banks, non-bank financial institutions and foreign exchange bureaus. In 2012, the Supervision Department examined 11 banks, 3 non-bank financial institutions, 1 savings and loan association and 5 foreign exchange bureaus for their compliance with the legal and regulatory framework, transparency, and prevention of money laundering and terrorist financing.

4.2.2 Compliance of banks and non-bank financial institutions with the regulatory framework of transparency and prevention of money laundering

The banking system has generally complied with Bank of Albania’s regulatory framework on transparency and prevention of money laundering. More specifically:

4.2.3 Prevention of money laundering

In 2012, the supervisory process of the Bank of Albania on commercial banks, non-bank financial institutions and foreign exchange bureaus continued to pay special importance to issues related to anti-money laundering and combating the financing of terrorism. Amendments to the legal and regulatory framework

Bank of Albania 49 2012 Supervision Annual Report

related to money laundering prevention and specifically to the Law13 highlighted the necessity for taking measures to implement these amendments, and to monitor and analyze suspicious activities and transactions. In light of this and the alignment of legislation with international standards and recommendations of international organizations (EC Moneyval), a working group set up in May 2012, completed the review of the Regulation No. 44, dated 10.06.2009 “On Prevention of Money Laundering” in accordance with legal amendments on prevention of money laundering and terrorism financing. The guideline on measuring the risk of prevention of money laundering and terrorist financing is in the finalization stage, and will set out risk classification for clients, products, services, transaction type, geographic location, etc. This guideline will serve as a guide for institutions subject to Bank of Albania’s supervision to establish the principles, methodologies for assessing the money laundering and terrorist financing risk.

The supervisory process for preventing money laundering and terrorist financing has revealed that institutions have taken preventive measures for creating adequate structures, formulating internal policies and creating a functional system to meet the due diligence for high-risk clients, in order to enhance the reporting on suspicious transactions. However, the identified deficiencies have generally consisted in inadequate effective risk management systems, especially for categories of customers and transactions that require due diligence. Also, given the Bank of Albania’s great attention to enhancing the reporting of suspicious transactions, the identified concerns have led to Bank of Albania’s recommendations, some of which consisted in:

• Establishing a specific structure for preventing money laundering and terrorist financing so that it functions properly and implements its legal tasks fully; • Reviewing the human resources available for carrying out, frequenct and quality trainings and expanding the spectre of training to a diverse typology of suspicious activity reporting; • Expanding the focus of internal audit, by including the due diligence, identifying the suspicious transactions, and analysing them; • Improving the monitoring process in terms of due diligence, which should be reflected in measureable quantitative and qualitative results.

During 2012, the cooperation with the General Directorate for the Prevention of Money Laundering intensified in terms of joint examinations (on three non- bank financial institutions and five foreign exchange bureaus), as well as joint trainings for foreign exchange bureaus and non-bank financial institutions in preventing money laundering and terrorist financing.

4.2.4 Public transparency

Transparency and disclosure of information were constantly on focus in 2012, not only through intensive on-site examinations, but also through off- 13 Law No. 9917, dated 19.05.2008, amended, (published in the Official Journal, July 2012).

50 Bank of Albania Supervision Annual Report 2012 site surveillance, aiming to improve the standards of transparency, protect customers and strengthen the market discipline.

Regulatory amendments of 2011 were followed by a higher engagement of banks and several steps by the Bank of Albania for implementing the new requirements. These measures proved effective in formulating contractual agreements, which were materialised into reinforced contracts as regards information disclosed to clients and the rights delegated to them. Banks have, in turn, increased their commitment to issues of transparency and information disclosure. However, there are still problems about the content of a loan contract as regards the loan interest rate and effective interest rate. In this context, cases are evidenced when banks used the minimum interest rate to protect themselves from the key interest rate cut, or even cases when they used the internal index instead of the orienting one. Deficiencies were also found about the compliance with the regulatory framework on transparency to consumer or mortgage loan borrowers. However, banks were committed to correcting these deficiencies in due time.

Regarding disclosure of information and respective measures taken, supervision highlighted that all the financial institutions do already have their own public website. Deficiencies related to lack of internal procedures for formulating and publishing the information in line with the applicable regulatory requirements and standards, and delays in publishing the annual and quarterly reports on their website. Regarding these deficiencies, the Supervision Department of the Bank of Albania has constantly communicated with the banks to the point they have taken relevant measures. The banks have generally created satisfactory standards about the information published on their websites. They have tried for the information published on bank premises and offered by customer service to be clear and complete. However, in some cases, deficiencies in disclosing pre-contractual information to clients are evidenced.

A special development in this year is that for the first time on 27 July 2012, the banks reported their interest rates on loans and deposits through an endorsed standard format on Bank of Albania’s website. During the first stage, these reports were subject to testing for data completeness and accuracy , in order to precede the process of further testing and final publication of this information in the respective module on Bank of Albania’s website. This project aims at creating appropriate conditions to clients for helping and easily orienting them to make a better choice suited to their financial condition.

The impact of this project will, on the one hand, provide facilities to clients (households or businesses) and on the other, the response of the latter will enhance competition in the market and orient banks toward cutting the cost of their products and services. Bank customers must be informed about their rights and obligations toward banks, as well as about the rights and obligations of banks toward them. This information is made available through the information and regulatory platform provided by the Bank of Albania.

Deficiencies identified and concerns related to a part of the disbursed loan portfolio prior to the 2011 regulatory amendments were causes for customer

Bank of Albania 51 2012 Supervision Annual Report

complaints to the Bank of Albania. They were also the focus of attention for the on-site supervision process, as well as part of recommendations about transparency issues. During 2012, the Supervision Department of the Bank of Albania handled several complaints (about 56) about institutions licensed and supervised by the Bank of Albania (mainly banks). In most cases, the solution should be made by competent judicial authorities, and by bailiff- bank-court relationship, as it goes beyond the Bank of Albania’s competency. When deficiencies or irregularities were evidenced in the banks, the Bank of Albania addressed them through on-site examinations or official response. Also, cases raised by institutions or clients were handled duly.

Non-bank financial institutions were also on the focus of the supervision in 2012. They were committed to complying with the regulatory requirements of the Bank of Albania about transparency. However, on-site examinations identified some deficiencies, mainly in the content of contracts with their customers, disclosure of effective interest rate, methodology of interest rate calculation, their annual reports to the Bank of Albania. Resespective recommendations were given.

52 Bank of Albania Supervision Annual Report 2012

5. Credit Registry

5.1 Overview

Credit Registry, in its fifth year of functioning as an important tool available to financial and banking institutions for an optimal credit risk management, enlists 27 participating institutions. At end-2012, banking and financial entities reported a total of 870,635 loans to the Credit Registry, of which 365,244 were active loans. Due to expansion of the Credit Registry with new financial institutions reporting their loan portfolio, at end-2012 the number of active loans reported to the system increased.

Year Reported loans Table 37. Number of 2008 262,368 active loans reported to 2009 291,137 the Credit Registry 2010 320,813 2011 349,350 2012 365,244 Source: Bank of Albania.

The expansion of the Credit Registry with new institutions through the years is also reflected in its higher utilisation by the reporting institutions.

Queries in the Credit Registry by Table 38. Number of Year reporting institutions queries in the Credit 2008 88,875 Registry by reporting 2009 171,146 institutions 2010 198,229 2011 322,570 2012 333,549 2012 Banks 247,549 Non-bank financial institutions and unions of SLAs 85,950 Source: Bank of Albania.

Generating borrower’s report and reviewing borrower’s data constitute an important part of the Credit Registry’s work.

Bank of Albania 53 2012 Supervision Annual Report

Table 39. Number Year Applications for report Applications for data review of applications for 2008 139 34 borrower’s report and 2009 198 15 borrower’s data review to 2010 368 13 the Bank of Albania 2011 505 18 2012 417 16 Source: Bank of Albania.

The information generated by the Credit Registry, besides assisting the reporting financial and banking institutions, is helpful to the Bank of Albania for purposes of analysis and on-site examination. Therefore, during 2012, the Bank of Albania widened the range of reports generated periodically or case by case, in view of taking the credit risk supervision at optimal levels.

5.2 Incorporation of non-bank financial institutions

Now, non-bank financial institutions have the possibility to obtain additional and immediate reliable information on clients, serving to make a decision on a certain loan or assessment of a client’s performance for the duration of the loan. In September 2012, the non-bank financial institution: First Albanian Financial Development Company (FAF-DC sh.a) was incorporated in the Credit Registry, after being tested for a certain period of time.

The Credit Registry has intensively monitored the testing process of data entry by the credit institutions that are expected to join the Credit Registry soon. Besides, it has continued to assess the technical and organisational capacities of a lending non-bank financial institution, and of two individual savings and loan associations, that are not members in a union.

54 Bank of Albania Supervision Annual Report 2012 Office (5) and Analysis Methodology Office (3) Lincensing M ENT A RT . Artur Ribaj Supervision Mr Head of Division Development Division Curri gulation Office Head of Office (3) Re Ms. Ermira PML and Goxharaj Office (5 ) ansparency Ms. Mirjana Compliance, Tr Head of Office OR Credit Risk Risk DIRECT Office (3) Supervision Operational Non- Head of Division Ms. Anjeza Harizaj Supervision Division MR. INDRIT BANKA açani stina Office . Ilir Pu Office (3) Supervision Market Risk and Liquidity Mr rtfolio Managers Ms. Elda Demneri Ms. Jonida K Po Ms. Manjola Mançe TION A L S TRU C TURE O F T H E UPERVI ION D EP Office ifti Head of Office (6) and NBFIs Ms. Jonida Supervision Small Banks Pr Office . Gerond Credit Risk Office (11) Supervision Mr Ziu Head of Systemic Banks Ms. Juna Bozdo Head of Division A NNEX 1 OR GA NI SA Supervision Division agu egistry Office (3) Credit R Ms. Alba F Head of Office

Bank of Albania 55 2012 Supervision Annual Report

ANNEX 2. EACH BANK’S SPECIFIC SHARE IN THE BANKING SYSTEM

December`12 Total Non- Banks Permanent Shareholders’ Outstanding Treasury Total balance performing Securities resources equity loans bills deposits (Indicator in %) sheet loans Raiffeisen Bank 26.4 22.3 25.1 22.6 23.2 18.5 40.1 28.3 United Bank of Albania 0.5 1.1 1.3 0.3 0.8 0.7 - 0.5 Veneto Banka 1.4 2.2 2.5 2.2 1.3 0.5 - 1.2 National Commercial Bank 20.5 14.4 14.6 15.7 8.7 27.1 24.1 20.1 Tirana Bank 7.7 9.3 10.3 9.3 16.6 10.6 2.4 7.3 International Commercial Bank 0.7 1.0 1.1 0.5 0.4 0.8 1.1 0.7 Intesa Sanpaolo Bank Albania 10.7 12.3 13.0 8.5 10.4 11.9 16.7 10.8 ProCredit Bank 3.4 4.2 3.5 4.2 2.6 3.6 0.3 3.2 Credit Agricole Bank Albania 2.6 4.1 3.2 4.0 6.1 0.9 - 1.7 National Bank of Greece 3.1 3.6 2.4 5.1 7.6 3.6 1.0 3.1 Alpha Bank Albania 6.3 6.3 4.9 6.4 11.5 9.6 6.5 6.6 First Investment Bank 1.1 1.0 1.2 1.1 0.4 0.9 1.2 1.0 Credit Bank of Albania 0.1 0.9 1.1 0.0 (0.0) 0.0 - 0.0 Credins Bank 7.8 10.0 8.0 11.8 6.6 3.6 0.4 7.9 Société Générale Albania Bank 5.1 5.4 5.9 6.0 2.4 5.4 3.8 5.2 Union Bank 2.3 1.8 1.9 2.4 1.4 2.4 2.3 2.4 Total 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 Source: Bank of Albania.

56 Bank of Albania Supervision Annual Report 2012

ANNEX 3. ASSETS AND LIABILITIES

ASSETS (IN ALL MILLIONS) CODE DESCRIPTION December 2011 December 2012 1 TOTAL ASSETS 1,120,168.08 1,187,983.36 11 TREASURY AND INTERBANK TRANSACTIONS 333,248.99 382,157.90 111 Cash in hand 19,810.22 19,992.03 112 Transactions with the central bank 91,213.65 102,229.32 1121 Required reserve at the central bank 85,915.94 91,686.39 1122 Other 5,297.71 10,542.93 113 Treasury bills and other bills eligible for refinancing with the central bank 104,620.91 96,199.10 1131 Treasury bills 104,620.91 96,199.10 1132 Other bills eligible for refinancing - - 1133 Reserve funds for other eligible bills for refinancing with the central bank - - 114 Transactions with banks, credit institutions and other financial institutions 117,604.21 163,737.45 1141 Current accounts 8,052.87 26,581.62 1142 Deposits with banks, credit institutions and other financial institutions 85,314.50 100,832.05 1143 Loans 22,512.56 35,268.50 1144 Other 1,724.28 1,055.27 13 OPERATIONS WITH CUSTOMERS (GROSS) 561,682.08 573,507.24 131 Loans to private sector and individuals 529,829.83 545,000.35 1311 Short-term loans 156,760.14 162,085.00 1312 Medium-term loans 116,334.96 114,453.43 1313 Long-term loans 144,755.59 155,116.25 1314 Real estate loans 111,235.50 113,101.94 1315 Finance lease contracts 743.64 243.73 132 Loans to public administration 1,535.13 1,587.94 1321 Current accounts 0.00 0.05 1322 Loans 1,535.13 1,587.89 1323 Other accounts - - 133 Other customer accounts 30,317.12 26,918.96 14 SECURITIES TRANSACTIONS 244,172.00 256,682.22 141 Fixed income securities 234,929.99 252,849.08 142 Variable income securities 2,326.80 2,771.61 143 Securities purchased and sold under REPO 6,915.22 1,061.53 144 Paid collateral - - 145 Received premiums - - 15 PROVISIONS (58,793.82) (73,798.10) 151 Loan loss provisions (principal) (53,686.82) (70,860.85) 152 Loan loss provisions (accrued interest) (1,371.57) (1,208.57) 153 Investment provisions (3,735.43) (1,728.68) 16 OTHER ASSETS 13,799.52 21,402.93 161 Other assets 11,042.05 17,805.84 162 Agent transactions 474.59 777.32 163 Inter-office accounts 187.18 0.35 164 Suspense, difference and position accounts 2,042.71 2,792.90 1641 Suspense accounts 1,822.20 2,711.71 1642 Position accounts 220.51 81.18 165 Value added tax 52.99 26.53 17 FIXED ASSETS 13,869.16 15,895.23 171 Investment in participation equity 0.22 148.41 172 Affiliates 301.90 301.90 173 Fixed assets (net) 13,567.05 15,444.92 18 ACCRUED INTERESTS 12,190.14 12,135.95 181 Accrued interests (Class 1) 3,692.12 3,502.09 182 Accrued interests (Class 2) 4,535.05 4,308.71 183 Accrued interests (Class 3) 3,962.97 4,325.15 A Total assets in foreign currency 616,432.93 665,671.51 B Total assets of non-residents 183,261.74 249,885.91

Bank of Albania 57 2012 Supervision Annual Report

LIABILITIES (IN ALL MILLIONS) CODE DESCRIPTION December 2011 December 2012 1 TOTAL LIABILITIES 1,120,168.08 1,187,983.36 11 TREASURY AND INTERBANK TRANSACTIONS 72,127.43 64,231.44 111 Central Bank 1,760.85 308.18 112 Treasury bills and other eligible bills 25,430.51 21,767.89 113 Current accounts 2,957.75 3,328.98 114 Deposits from banks and other financial institutions 16,274.84 16,921.96 115 Loans 24,254.33 20,512.38 116 Other 1,449.15 1,392.04 12 OPERATIONS WITH CUSTOMERS 911,209.61 978,087.64 121 Public administration 5,219.31 6,206.43 1211 Current accounts 4,193.59 4,823.56 1212 Demand deposits 0.93 - 1213 Time deposits 591.90 723.04 1214 Loans 432.90 659.82 1215 Other - - 122 Private sector 905,990.30 971,881.22 1221 Current accounts 133,225.56 143,763.71 1222 Demand deposits 41,933.48 45,155.72 1223 Time deposits 718,881.65 770,749.19 1224 Other 11,949.61 12,212.59 1225 Certificate of deposits - - 13 SECURITIES TRANSACTIONS - 333.73 131 Debt represented by securities - - 132 Securities purchased and sold under REPO - - 133 Collateral on securities transactions - - 134 Premiums on financial instruments - 333.73 14 OTHER LIABILITIES 10,164.68 11,308.58 141 Other liabilities 5,361.07 4,821.12 142 Agent transactions 2,230.66 2,697.45 143 Inter-office accounts 238.82 7.94 144 Difference and position pending accounts 2,325.78 3,776.52 1441 Difference accounts 2,308.19 3,775.87 1442 Position accounts 17.59 0.65 145 Value added tax 8.35 5.54 15 PERMANENT RESOURCES 113,395.55 120,061.34 151 Grants and public financing 13.96 15.86 152 Discretionary provisions 6,965.57 7,345.81 1521 Provisions for risk and expenses 6,487.32 6,741.77 1522 Discretionary provisions 478.25 604.04 153 Subordinated debt 9,111.31 10,858.58 154 Shareholders’ equity 97,304.71 101,841.10 1541 Paid-in capital 82,803.92 92,356.59 1542 Share premiums 4,180.10 4,657.76 1543 Reserves 13,639.57 9,558.72 1544 Revaluation difference 2,292.00 1,991.28 1545 Retained earnings (loss) (6,317.15) (10,491.82) 1546 Current year profit (loss) 706.27 3,768.57 16 ACCRUED INTERESTS 13,270.81 13,960.63 161 Accrued interests (Class 1) 315.97 275.30 162 Accrued interests (Class 2) 12,852.50 13,581.69 163 Accrued interests (Class 3) = (form.21) 339 + 3429 - - 164 Accrued interests (Class 5) 102.34 103.65 A Total liabilities in foreign currency 581,435.64 624,686.30 B Total liabilities of non-residents 76,257.62 80,174.34

58 Bank of Albania Supervision Annual Report 2012

ANNEX 4 CORE FINANCIAL INDICATORS

(in %, unless otherwise stated) June December June December June December Indicator ’10 ’10 ’11 ’11 ’12 ’12 Based on capital Regulatory capital to risk-weighted assets 16.21 15.38 14.64 15.56 15.66 16.17 Tier 1 capital to risk-weighted assets 15.43 14.52 13.57 14.30 14.46 14.57 Tier 1 capital to total assets 8.87 8.59 8.04 8.08 7.98 7.89 Regulatory capital to total assets 9.30 9.10 8.70 8.80 8.65 8.76 Shareholders’ equity to total assets 9.60 9.40 8.60 8.70 8.58 8.57 Non-performing loans net of provisions to regulatory 32.81 38.08 51.17 56.61 60.47 61.76 Tier 1 capital Non-performing loans net of provisions to regulatory 31.24 35.95 47.43 52.01 55.82 55.62 capital Non-performing loans net of provisions to shareholders’ 30.32 34.80 47.62 52.64 56.26 56.86 equity Return on equity 8.31 7.58 1.22 0.76 4.79 3.78 Open foreign currency position to regulatory Tier 1 7.64 5.33 4.02 4.29 6.52 4.41 capital Open foreign currency position to regulatory capital 7.27 5.03 3.73 3.94 6.02 3.98 Open foreign currency position to shareholders’ equity 7.06 4.87 3.74 3.99 6.07 4.06 Liquid assets to short-term liabilities in ALL 46.45 42.93 41.19 43.15 45.35 45.86 Liquid assets to short-term liabilities in foreign currency 17.69 17.97 18.14 22.81 26.55 27.51 Liquid assets to short-term liabilities 32.85 30.62 30.24 33.15 35.99 36.71 Return on assets 0.79 0.72 0.11 0.07 0.42 0.33 Non-performing loans to total loans 12.21 13.96 17.00 18.77 21.07 22.47 Net interest income to gross income 116.16 118.86 146.64 147.74 129.45 130.37 Operating expenses to gross income 73.61 75.50 88.39 91.29 80.42 84.43

Bank of Albania 59 2012 Supervision Annual Report

ANNEX 5 DATA ON BANKS’ SHAREHOLDERS (AS AT 31 DECEMBER 2012)

Equity Capital Home No Banks Shareholders Ownership share in % origin country

Raiffeisen SEE Region Holding 1. Raiffeisen Bank 100% Private Foreign Austria GmbH National Commerical 2. Çalik Finansal Hizmetler A.S. 100% Private Foreign Turkey Bank Islamic Development Bank (IDB) 86.70% Private Foreign Saudi Arabia Jeddah Ithmaar Bank (former Shamil Bank Kingdom of 4.63% Private Foreign of Bahrein) Bahrain 3 United Bank of Albania Dallah Albaraka Holding 2.32% Private Foreign Saudi Arabia Saudi Arabia Business Fokus SDN BHD 1.47% Private Foreign Malaysia Individuals 4.88% Individual Foreign Saudi Arabia 4 Intesa Sanpaolo S.p.A (ISP) 98.61% Private Foreign Italy Intesa Sanpaolo Albania Societa Italiana per le Imprese Bank 1.39% Private Foreign Italy all’Estero S.p.a (SIMEST) Piraeus Bank 98.48% Private Foreign Greece 5 Tirana Bank Tzivelis Ioannis 1.52% Individual Foreign Greece National Bank of Greece 6 National Bank of Greece 100.00% Private Foreign Greece Albania 7 Alpha Bank - Albania Alpha Bank, Greece 100.00% Private Foreign Greece 8 Veneto Bank Veneto Banca Holding 100.00% Private Foreign Italy 9 Procredit Bank ProCredit Holding A.G. 100.00% Private Foreign Germany International Commercial 10 Financial Group ICB Holding 100.00% Private Foreign Switzerland Bank Credit Agricole Bank 11 IUB HOLDING A.S, FRANCE 100.00% Private Foreign France Albania 12 Credit Bank Albania 3 individuals 100.00% Individual Foreign Kuwait 15 individuals 71.92% Individual Domestic Albania The B.F.S.E. Holding B.V. 20.19% Private Foreign Netherlands 13 Credins Bank State Secretariat for Economic 2.89% Public - Private Foreign Switzerland Affairs (SECO) Albanian Union of Savings and loan 5.00% Private Domestic Albania SOCIETE GENERALE 88.64% Private Foreign France 14 Société Générale Albania 8 individuals 11.36% Individual Domestic Albania European Bank for Reconstruction United 12.50% Private Foreign and Development (EBRD) Kingdom 15 Union Bank Financial Union of Tirana 83.13% Private Domestic Albania 2 individuals 4.38% Individual Domestic Albania 16 First Investment Bank First Investment Bank, Bulgaria 100.00% Private Foreign Bulgaria

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ANNEX 6. GEOGRAPHIC DISTRIBUTION OF BRANCHES AND BANKING AGENCIES WITHIN THE TERRITORY OF THE REPUBLIC OF ALBANIA, AS AT END 2012, By PREFECTURES

No. Prefectures 2012 2011 2010 2009 2008 2007 1 Tirana 218 212 210 210 208 161 2 Durrës 55 54 54 51 46 36 3 Fier 43 44 44 45 43 32 4 Elbasan 30 30 30 29 28 23 5 Korça 37 37 38 38 37 30 6 Shkodra 25 25 25 24 23 17 7 Vlora 42 41 41 39 38 32 8 Lezha 25 26 25 26 26 21 9 Berat 21 21 20 21 21 14 10 Gjirokastra 23 24 24 24 25 20 11 Kukës 9 10 9 9 8 6 12 Dibra 10 10 9 8 8 7 Total 538 534 529 524 511 399

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Annex 7 LIST OF BANKING SUPERVISION REGULATIONS IN FORCE AS AT DECEMBER 2012

1. regulation “On the size and fulfilment of minimum initial capital for permitted activities of licensed banks and branches of foreign banks”, approved by the Supervisory Council Decision No. 51 of 22/04/1999 dated 22.04.1999. 2. Regulation “On capital adequacy ratio”, approved by the Supervisory Council Decision No.58 of 05/05/1999 and amended by the Supervisory Council Decisions No.86 of 07/11/2001, No. 72 of 11/09/2002, No 30 of 16/04/2003, No. 82 of 08/10/2003, No. 22 of 24/03/2004, No. 46 of 08/06/2005, No.7 of 31/01/07, No.63 of 29/08/2008, No. 89 of 22/12/2010 and Decision No. 63 of 14/09/2011. 3. Guideline “On regulatory capital”, approved by the Supervisory Council Decision No.57 of 05/05/1999, and amended by the Supervisory Council Decisions No. 21 of 24/03/2004, No. 45 of 08/06/2005 and No. 70 of 12/09/2006. 4. regulation “On market risks”, approved by the Supervisory Council Decision No.72 of 02/06/1999, amended by the Supervisory Council Decision No. 98 of 19/12/2001. 5. Guideline “On interest rate risk management”, approved by the Supervisory Council Decision No. 61 of 05/07/2000. 6. Regulation “On bank’s investments in the equity of commercial companies”, approved by the Supervisory Council Decision No.42 of 06/06/2001. 7. Guideline “On certificates of deposits”, approved by the Supervisory Council Decision No.79 of 03/10/2001. 8. “Manual on corrective actions to banks and branches of foreign banks in the Republic of Albania”, approved by the Supervisory Council Decision No. 51 of 26/06/2002. 9. regulation “On licensing of savings and loan associations and their unions” approved by the Supervisory Council Decision No. 11 of 27/02/2002, and amended by Decision No. 09 of 12/02/2003 and Decision No. 55 of 18/09/2012. 10. Regulation “On operational risk management”, approved by the Supervisory Council Decision No. 3 of 19/01/2011. 11. regulation “On authorized chartered auditors of banks and branches of foreign banks”, approved by the Supervisory Council Decision No. 42 of 15/06/2011. 12. Guideline “On reporting of foreign exchange operations”, approved by the Supervisory Council Decision No. 69 of 30/07/2003. 13. regulation “On credit risk management”, approved by the Supervisory Council Decision No. 62 of 14/09/2011. 14. regulation “On supervision of savings and loan associations and their unions”, approved by the Supervisory Council Decision No. 43 of 08/06/2005, and amended by Decision No. 68 of 13/09/2006 and Decision No. 65 of 29/09/2010. 15. “The reporting system of savings and loan associations and their

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unions” approved by the Supervisory Council Decision No. 44 of 08/06/2005. 16. Regulation “On supervision of electronic banking transactions”, approved by the Supervisory Council Decision No. 28 of 30/03/2005. 17. regulation “On consolidated supervision of banks”, approved by the Supervisory Council Decision No. 68 of 28/07/2005. 18. regulation “On use of information and communication technology in entities licensed by the Bank of Albania”, approved by the Supervisory Council Decision No. 32 of 03/05/2006. 19. unified Reporting System on Branches of Foreign Banks, approved by the Supervisory Council Decision No. 58 of 15/10/2007. 20. Regulation “On licensing, organization and supervision of foreign exchange bureaus”, approved by the Supervisory Council Decision No. 31 of 06/06/2007 and amended by Decision No. 73 of 27/11/2007 and Decision No. 82 of 14/12/2011. 21. regulation “On the management of risk in the activity of branches of foreign banks”, approved by the Supervisory Council Decision No.57 of 15/10/2007 and amended by Decision No. 62 of 29/08/2008. 22. regulation “On internal audit system at banks and branches of foreign banks”, approved by the Supervisory Council Decision No. 24 of 26/03/2008. 23. regulation “On managing risks arising from large exposure of banks” approved by the Supervisory Council Decision No. 31 of 30/04/2008, amended by Decision No. 72 of 07/10/2008, Decision No. 46 of 10/06/2009 and Decision No. 65 of 22/12/2010. 24. regulation “On transparency for banking and financial products and services”, approved by the Supervisory Council Decision No. 59 of 29/08/2008 and amended by Decision No.14 of 09/03/2011. 25. Regulation “On the minimum requirements for disclosure of information by banks and branches of foreign banks”, approved by the Supervisory Council Decision No.60 of 29/08/2008. 26. regulation “On minimum technical and security conditions of work premises where banking and financial activities are conducted”, approved by the Supervisory Council Decision No. 4 of 19/01/2011. 27. Regulation “On consumer and mortgage lending to households”, approved by the Supervisory Council Decision No. 5 of 11/02/2009 and amended by Decision No. 13 of 09/03/2011. 28. regulation “On granting the license to non-bank financial institutions”, approved by the Supervisory Council Decision No.11 of 25/02/2009 and amended by Decision No. 43 of 15/06/2011. 29. the document “Licensing policy of banking entities”, approved by the Supervisory Council Decision No. 12 of 25/02/2009. 30. regulation “On granting a licence to banks and branches of foreign banks to conduct banking business in the Republic of Albania” approved by the Supervisory Council Decision No. 14 of 11/03/2009 and amended by Decision No. 33 of 11/05/2011 and Decision No. 28 of 16/05/2012. 31. regulation “On core management principles of banks and branches of foreign banks and the criteria for approving their administrators”

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approved by the Supervisory Council Decision No. 63 of 14/11/2012. 32. Regulation “On prevention of money laundering and financing of terrorism” approved by the Supervisory Council Decision No. 44 of 10/06/2009 44 of 10/06/2009. 33. regulation “On foreign exchange activity”, approved by the Supervisory Council Decision No. 70 of 30/09/2009. 34. Regulation “On liquidity risk management”, approved by the Supervisory Council Decision No. 71 of 14/10/2009 and amended by Decision No. 75 of 26/10/2011. 35. regulation “On the management of risk in the activity of non-bank financial institutions”, approved by the Supervisory Council Decision No.25 of 24/03/2010 and amended by the Supervisory Council Decision No. 90 of 22/12/2010. 36. the reporting system for non-bank financial institutions, approved by the Supervisory Council Decision No. 26 of 14/04/2010. 37. regulation “On defining the decision-making level in the supervision of banking and financial activities”, approved by the Supervisory Council Decision No. 36 of 26/05/2010 and amended by the Decision No. 54 of 12/09/2012. 38. Regulation “On management of risk from open foreign currency positions”, approved by the Supervisory Council Decision No. 48 of 14/07/2010. 39. regulation “On the content of information and functioning of Credit Registry at the Bank of Albania”, approved by the Supervisory Council Decision No. 67 of 13/10/2010. 40. Guideline “On the procedure for issuing a report on the borrower and reviewing data retained at the Credit Registry”, approved by the Supervisory Council Decision No. 68 of 13/10/2010. 41. Manual “On conservatorship and liquidation”, approved by the Decision of the First Deputy Governor of the Bank of Albania on 31/12/2010. 42. regulation “On the creation, licensing and function of bridge bank” approved by the Supervisory Council Decision No. 27 of 16/05/2012.

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ANNEX 8 BANKS AND BRANCHES OF FOREIGN BANKS LICENSED BY THE BANK OF ALBANIA

RAIFFEISEN BANK SH.A. Licence No. 2/1998, dated 11.01.1999 Approved by the Bank of Albania Supervisory Council Decision No. 163, dated 11.12.1998 Certificate No. 2 “On Deposit Insurance Director: Christian CANACARIS Address Bulevardi “”, Qendra Tregtare Evropiane, Tirana Tel.: +355 4 2274 910 Fax: +355 4 2275 599 E-mail [email protected] Website: www.raiffeisen.al

UNITED BANK OF ALBANIA SH.A. Licence No. 3/1998, dated 11.01.1999 Approved by the Bank of Albania Supervisory Council Decision No. 165, dated 11.12.1998 Certificate No. 3 “On Deposit Insurance Director: emina SISIC Address rruga e Durrësit, sheshi tek Zogu i Zi, Godina Teknoprojekt, P.O. BOX 128,Tirana Tel.: +355 4 2228 460 / 2223 873 / 2227 408 Fax: +355 4 2228 460 / 2228 387 E-mail [email protected] Website: www.uba.com.al

VENETO BANK SH.A. Licence No. 5/1998, dated 11.01.1999 Approved by the Bank of Albania Supervisory Council Decision No. 164, dated 11.12.1998 Certificate No. 4 “On Deposit Insurance” Director: lucio Luigi GAITA Address Bulevardi “Dëshmorët e Kombit”, Ndërtesa “Kullat Binjake”, Tiranë Tel.: +355 4 2280 555. Fax: +355 4 2280 356. E-mail [email protected] Website: www.venetobanka.al

NATIONAL COMMERCIAL BANK SH.A. Licence No. 6/1998, dated 11.01.1999 Approved by the Bank of Albania Supervisory Council Decision No. 162, dated 11.01.1999 Certificate No. 5 “On Deposit Insurance” Director: Seyhan PENCABLIGIL Address Bulevardi “Zhan Dark”, Tiranë

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Tel.: +355 4 2250 955. Fax: +355 4 2250 956. E-mail [email protected] Website: www.bkt.com.al

TIRANA BANK SH.A. Licence No. 7/1998, 07, dated 12.09.1996 Approved by the Bank of Albania Supervisory Council Decision No. 9, dated 12.09.1996 Certificate No. 6 “On Deposit Insurance” Director: Savvas THALASSINOS Address rruga “Ibrahim Rugova”, Tiranë Tel.: +355 4 2269 616 / 2233 441 Fax: +355 4 2233 417 / 2369 707 E-mail [email protected] Website: www.tiranabank.al

NATIONAL BANK OF GREECE, ALBANIA Licence No. 8/1998, 08, dated 25.11.1996 Approved by the Bank of Albania Supervisory Council Decision No. 4, dated 14.03.1996 Certificate No. 7 “On Deposit Insurance” Director: ioannis KOUGIONAS Address rruga e Durrësit, Godina Comfort, Tiranë Tel.: +355 4 2274 802 / 2274 822 Fax: +355 4 2233 613. E-mail [email protected] Website: www.nbgbank.al

INTERNATIONAL COMMERCIAL BANK SH.A. Licence No.09, dated 20.02.1997 Approved by the Bank of Albania Supervisory Council Decision No. 9, dated 30.04.1996 Certificate No. 8 “On Deposit Insurance” Director: Gideon van den BROEK Address qendra e Biznesit, Rruga “Murat Toptani”, Tirana Tel.: +355 4 2254 372 / 2256 254 Tel/Fax: +355 4 2254 368. E-mail [email protected] Website: www.icbank-albania.com

ALPHA BANK – ALBANIA Licence No.10, dated 07.01.1998 Approved by the Bank of Albania Supervisory Council Decision No. 01/03/96, dated 27. 12. 1997. Certificate No. 9 “On Deposit Insurance” Director: periklis DROUGKAS Address rruga e Kavajës, G – KAM Business Center, kati II, Tirana Tel.: +355 4 2278 500.

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Tel/ +355 4 2232 102. E-mail [email protected] Website: www.alphabank.al

INTESA SANPAOLO BANK ALBANIA SH.A. Licence No.11, dated 10.08.1998 Approved by the Bank of Albania Supervisory Council Decision No. 105, dated 10.08.1998 Certificate No. 10 “On Deposit Insurance” Director: Alexander RESCH Address rruga “”, No. 27, P.O. BOX 8319,Tirana Tel.: +355 4 2248 753 / 4 / 5 / 6, +355 4 2276 000 Fax: +355 4 2248 762. E-mail [email protected] Website: www.intesasanpaolobank.al

PROCREDIT BANK SH.A. Licence No. 6/1998, 12, dated 15.03.1999 Approved by the Bank of Albania Supervisory Council Decision No. 22, dated 03.03.1999 Certificate No. 11 “On Deposit Insurance” Director: Flutura VEIPI Address: rruga “Dritan Hoxha”, Nd. 92, H. 15, Njësia Bashkiake nr. 11, Kodi Postar 1026, Tirana Tel.: +355 4 2389 300. Fax: +355 4 2233 918. E-mail: [email protected] Website: www.procreditbank.com.al

CREDIT AGRICOLE BANK ALBANIA SH.A. Licence No. 14, dated 28.10.1999 Approved by the Bank of Albania Supervisory Council Decision No. 105, dated 19.10.1999 Certificate No. 13“On Deposit Insurance” Director: luc BEISO Address rruga e Kavajës, Nr. 59, “Tirana Tower”, Tirana Tel.: +355 4 2258 755 / 56 / 57 / 58 / 59 / 60 Fax: +355 4 2258 752. E-mail [email protected] Website: www.credit-agricole.al

CREDIT BANK OF ALBANIA SH.A. Licence No. 15, dated 28.08.2002 Approved by the Bank of Albania Supervisory Council Decision No. 66, dated 28.08.2002 Certificate No. 14 “On Deposit Insurance” Director: Sherine KAMEL Address rruga “Perlat Rexhepi”, Al-Kharafi Group Administration Building, Kati 1&2, Tirana

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Tel.: +355 4 2272 168 / 2272 162 Fax: +355 4 2272 162. E-mail: [email protected]

CREDINS BANK SH.A. Licence No. 16, dated 31.3.2003 Approved by the Bank of Albania Supervisory Council Decision No. 22, dated 26.03.2003 Certificate No. 15 “On Deposit Insurance Director: Artan SANTO Address rruga “Ismail Qemali”, No. 21,Tirana Tel.: +355 4 2234 096. Fax: +355 4 2222 916. E-mail [email protected] Website: www.bankacredins.com

SOCIÉTÉ GÉNÉRALE ALBANIA BANK SH.A. Licence No. 17, dated 16.02.2004 Approved by the Bank of Albania Supervisory Council Decision No. 06, dated 11.02.2004 Certificate No. 16 “On Deposit Insurance” Director: Hubert de SAINT JEAN Address Bulevardi “Dëshmorët e Kombit”, Kullat Binjake, Kulla 1, Kati 9, Tirana Tel.: +355 4 2280 442 3 Fax: +355 4 2280 441 Cel.: 068 69 20 60 974 E-mail: [email protected] Website: www.societegenerale.al/

UNION BANK SH.A. Licence No. 18, dated 09.01.2006 Approved by the Bank of Albania Supervisory Council Decision No. 101, dated 28.12.2005 Certificate No. 17 “On Deposit Insurance Director: Gazmend KADRIU Address Bulevardi “Zogu I”, pallati 13-katësh, përballë Stacionit të Trenit, Tirana Tel.: +355 4 2250 653 / 2258 081 Fax: +355 4 2272 880. E-mail [email protected] Website: www.unionbank.com.al

FIRST INVESTMENT BANK, ALBANIA SH.A. Licence No. 19, dated 06.07.2007 Approved by the Bank of Albania Supervisory Council Decision No. 35, dated 27.06.2007 Certificate No. 12 “On Deposit Insurance Director: Bozhidar TODOROV

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Address Bulevardi “Dëshmorët e Kombit”, Kullat Binjake, Kulla 2, Kati 14, Tirana Tel.: +355 4 2276 702 3 Fax: +355 4 2280 210 Website: www.fibank.al

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ANNEX 9 NON-BANK FINANCIAL INSTITUTIONS

FINANCIAL UNION OF TIRANA Sh.p.k Licence No. 1, dated 08.12.1999 to carry out the following financial activities: - Provide payment and receivable services - Provide intermediation services in monetary transactions; - Act as a financial agent or advisor. Director: elton Çollaku Address Bulevardi “ZOGU I”, pallati EDICOM, përballë Stacionit të Trenit, Tirana Tel.: +355 4 2250 653. Fax: +355 4 2250 654. E-mail: [email protected] Website: www.unionifinanciar.com

ALBANIAN POST OFFICE SH.A. Licence No. 3, dated 18.04.2001 as a “Non-bank financial institution” to carry out the following financial activities: - Provide payment and receivable services - Act as a financial agent or advisor Director: Arqile Goreja Address rruga “Reshit Çollaku”, No. 4,Tirana Tel.: 355 4 2258 828. Fax: 355 4 2259 770. E-mail: [email protected] Website: www.postashqiptare.al

CREDINS LEASING SH. A. Licence No. 04, dated 13.06.2001 as a “Non-bank financial institution” to carry out the following financial activities: - Extend loans; - Provide payment and receivable services - Provide intermediation for monetary transactions (foreign currency included); - Provide guarantees; - Act as a financial agent or advisor (excluded herein the services set forth in paragraphs 3/a and 3/b of Article 26 of the Law “On Banks in the Republic of Albania”); - Provide financial leasing (approved by Governor’s Order No. 2826, dated 24.05.2007). Deputy Director: Elion Martini Address rruga “Nikolla Tupe”, No. 5,Tirana Tel.: +3554234096 Fax: +3554222916 E-mail: [email protected] Website: www.credins.com

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AK-INVEST SH.A. Licence No. Licence No. 7, dated 03.12.2003 as a non-bank financial institution to carry out the following financial activities: - Provide payment and receivable services - Provide intermediation for monetary transactions (foreign currency included); - Act as a financial agent or advisor - Provide all forms of lending Director: ilir Adili Address rruga “”, Nr.2/3, Tirana Tel.: +355 4 2240 147 Fax: +355 4 2274 743 Website: www.ak-invest.net

NOA SH.A. Licence No. 9, dated 06.06.2007 as a non-bank financial institution to carry out the following financial activities: - Extend loans - Provide payment and receivable services - Accept and manage payment instruments; - Carry out foreign exchanges for its account; - Provide other guarantees (other than bank guarantees). Director: irma Shkrepa Address Sheshi “Karl Topia”, kompleksi 127, kulla 3, Tirana Tel.: +355 4 2268 180 / 2246 267 Fax: +355 4 2246 268 E-mail [email protected] Website: www.noa.com.al

FONDI BESA SH.A. Licence No. 10, dated 26.12.2008 as a non-bank financial institution to carry out the following financial activities: - Extend lending of all types, including consumer and mortgage lending; - Provide guarantees and receive commitments; - Provide advisory, intermediation and other auxiliary services related to the above-listed. Director: Bajram Muça Address: rruga “Brigada VIII”, pallati 5, pranë ish bllokut, Tirana Tel.: +355 4 2253 841 / 2252 913 Fax: +355 4 2253 836 E-mail [email protected] Website: www.fondibesa.com

FIN – AL SH.P.K. Licence No. 11, dated 20.02.2009 as a “Non-bank financial institution” to carry out the following financial activities: - Financial leasing Administrator emin Barçi

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Address: rruga “Kavajës”, Condor Center, Kati II, Tirana Tel/Fax: +355 42 262 271 +355 42 26 2272 +355 44 81 4455 E-mail [email protected] Website: www.fin.al

FIRST ALBANIAN FINANCIAL DEVELOPMENT COMPANY – FAF SH.A. Licence No. 12, dated 20.03.2009 as a non-bank financial institution to carry out the following financial activities: - Extend lending of all types, including consumer and mortgage lending; - Provide guarantees and receive commitments; - Provide advisory, intermediation and other auxiliary services related to the above-listed. Director: Bajram Korsita Address: rruga “Dervish Hima”, vila nr. 4,Tirana Tel.: +355 4 2232 937 / 2224 638 Fax: +355 4 2226 027

RAIFFEISEN LEASING SH.A. Licence No. 13, dated 15.07.2009 as a “Non-bank financial institution” to carry out the following financial activities: - Financial leasing Director: Ankleida Shehu Address: Bulevardi “Bajram Curri”, ETC, kati 10, Tirana Tel.: +355 4 2274 920 Mobile +355 68 20 96346 Website: www.raiffeisen-leasing.al

TIRANA LEASING SH.A. Licence No. 14, dated 11.12.2009 as a “Non-bank financial institution” to carry out the following financial activities: - Financial leasing Director: Fatos Aliaj Address: rruga “Ibrahim Rugova”, vila 1/1, Tirana Tel.: +355 4 2258 458 479

EASYPAY Sh.p.k Licence No. 15, dated 21.12.2009 as a “Non-bank financial institution” to carry out the following financial activities: - Payment and money transfer services. Director: lindita Shomo Address: rruga “Dëshmorët e 4 Shkurtit”, kompleksi “Green Park”, kulla 1, kati 5, Tirana Tel.: +35542264982 Fax: +35542278950 Mobile +355682053631 Website: www.easypay.al

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LANDESLEASE SH.A. Licence No. 16, dated 24.12.2009 as a “Non-bank financial institution” to carry out the following financial activities: - Financial leasing Director: Altin Saliasi Address: rruga “Themistokli Gërmenji”, Pallati Sefbi, No. 10,Tirana Tel.: 35542271050 Fax: + 355 4 2251038 Cel.: +355 692084360

VISIONFUND ALBANIA SH.P.K. Licence No. 17, dated 30.12.2009 as a “Non-bank financial institution” to carry out the the financial activity: - Microcredit activity. Director: rusudan KHARABADZE Address: rruga “Ibrahim Rrugova”, pallati 26, kati III, P.O. BOX 1725,Tirana Tel.: 355 4 2248 668. Fax: + 355 4 668 Cel.: +355 684070183

SOGELEASE ALBANIA SH.A. Licence No. 18, dated 25.01.2010 as a “Non-bank financial institution” to carry out the following financial activities: - Financial leasing Director: Alkion Elezi Address: Bulevardi “Dëshmorët e Kombit”, Holli i Kullave Binjake, kati III, Tirana Tel.: +35542280442

CAPITAL INVEST SH.A. Licence No. 19, dated 04.08.2010 as a “Non-bank financial institution” to carry out: - Microcredit activity. Director: Myslym Nela Address: rruga “Sheh Ahmet Pazari”, Pall. 2/1,Tirana Tel.: +355 4 2363 003 Fax: +355 4 2363 003 Mobile: +355 0682006225 E-mail: [email protected] Website: www.capitalinvest-ifm.com

TRANZIT Sh.p.k Licence No. 20, dated 04.08.2010 as a “Non-bank financial institution” to carry out the following financial activity: - Extending lending of all types Director: Andi Ballta Address: rruga “Dëshmorët e 4 Shkurtit”, Sky Tower, kati 7, apt.2,Tirana Tel.: +35542247022

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ALBANIAN FACTORING SERVICES (AFS) SH.A. Licence No. 21, dated 04.11.2010 as a “Non-bank financial institution” to carry out the following financial activities: - Factoring; - Provide advisory, intermediation and other auxiliary services related to factoring. Director: Gert Peshkatari Address: rruga “Abdyl Frashëri”, seksioni B, pallati Hekla, apt. 1, kati i dytë, Tirana Tel.: +35542254057 Fax: + +355 4 2400359 E-mail: [email protected] Website: www.factoringalbania.al

M – PAY Sh.p.k Licence No. 22, dated 31.05.2011 as a “Non-bank financial institution” to carry out the following financial activity: - Payment and money transfer services. Director: ludovic Laventure Address: Bulevardi “Dëshmorët e Kombit”, Kullat Binjake, Kulla 1/11, Tirana Tel.: +355 4 2280 469 Fax: +355 4 2280 467 E-mail [email protected] Website: www.mpay.al

OMNIFACTOR Sh.p.k Licence No. 23, dated 29.06.2011 as a “Non-bank financial institution” to carry out the following financial activities: - Factoring; - Provide advisory, intermediation and other auxiliary services related to factoring. Director: Genci Kushta Address: rruga “Vaso Pasha“, pallati 13/1, kati 2, Tirana Tel.: +355 4 2230 193 / 2222 413 Fax: +355 4 2230 193 E-mail [email protected] Website: www.omnifactor.al

Platinium Investment Sh.p.k Licence No. 25, dated 26.06.2012 as a “Non-bank financial institution” to carry out the following financial activities: - Provide advisory, intermediation and other auxiliary services related to foreign exchange. Director: ira Turdiu Address: rruga “Papa Gjon Pali II“, Qendra e biznesit ABA, kati 13, Nr. 1302,Tirana Tel.: +355 4 45 38 092 E-mail [email protected]

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Website: www.platiniuminvestment.com

BALKAN FACTORS ALBANIA SH.A. Licence No. 26, dated 17.01.2013 as a “Non-bank financial institution” to carry out the financial activity: - Factoring. Director: Aida Nani, Panagiotis Papatheodorou Address: rruga “Perlat Rexhepi“, pallati Edil-Al, kati 1, Tirana Tel.: 044814771

PROFACTORING ALBANIA Sh.p.k Licence No. 27, dated 28.03.2013 as a “Non-bank financial institution” to carry out the financial activity: - Factoring. Director: Endrit Beqaj Address: Bulevardi “Zogu I”, Qendra e Biznesit VEVE, kati 1, Tirana Tel.: +35542243499 Fax: +35542272678 Mobile: 0682021639

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ANNEX 10 UNIONS OF SAVINGS AND CREDIT ASSOCIATIONS

UNION OF SCAs “JEHONA”, Tirana Licence No.1, dated 27.06.2002 Address: rruga “Kajo Karafili”, No.26/3 Chairman of the Board of Directors: Paskal Vogli Executive Director: Elvana Sharkaj Tel.: +355 4 2224 469 / 2269 450

UNION OF SCAs ASCU, TIRANA Licence No 2, dated 09.08.2002 Address: rruga “”, pallati 9-katësh, No. 70, kati II, Tirana Chairman of the Board of Directors: Zana Konini Executive Director: Zana Konini Tel.: +355 4 2251 910 E-mail: [email protected]

SAVINGS AND LOAN ASSOCIATIONS

1. MËSUESI SLA, Tirana Licence No. 1, dated 01.07.2002 Chairman of the Board of Directors: Ylvie KOSTRECI Member of USCA JEHONA

2. RIZGJIMI SLA, Tirana Licence No. 2, dated 01.07.2002 Chairman of the Board of Directors: Sabri SKËNDERI Member of USCA JEHONA

3. AFADA SLA, Tirana Licence No. 3, dated 01.07.2002 Member of USCA JEHONA

4. BLETËRRITËSIT SLA, Korça Licence No. 5, dated 01.07.2002 Member of USCA JEHONA

5. BREGAS SLA, Korça Licence No. 6, dated 01.07.2002 Member of USCA JEHONA

6. FITORJA SLA, Prrenjas Licence No. 12, dated 01.07.2002 Member of USCA JEHONA

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7. GRAMSHI SLA, Lushnje Licence No. 13, dated 01.07.2002 Member of USCA JEHONA

8. HABA SLA, Tirana Licence No. 14, dated 01.07.2002 Member of USCA JEHONA

9. KANDAVIA SLA, Librazhd Licence No. 15, dated 01.07.2002 Member of USCA JEHONA

10. KORÇARJA SLA, Korça Licence No. 17, dated 01.07.2002 Member of USCA JEHONA

11. KRUJA SLA, Kruja Licence No. 18, dated 01.07.2002 Member of USCA JEHONA

12. METAJ SLA, Fier Licence No. 20, dated 01.07.2002 Member of USCA JEHONA

13. ORIK SLA, Vlora Licence No. 21, dated 01.07.2002 Member of USCA JEHONA

14. RINGJALLJA SLA, Vlora Licence No. 24, dated 01.07.2002 Member of USCA JEHONA

15. SHËNDETI SLA, Tirana Licence No. 25, dated 01.07.2002 Member of USCA JEHONA

16. SHKËNDIJA SLA, Elbasan Licence No. 26, dated 01.07.2002 Member of USCA JEHONA

17. SYNEI SLA, Kavaja Licence No. 30, dated 01.07.2002 Member of USCA JEHONA

18. TEUTA SLA, Durrës Licence No. 31, dated 01.07.2002 Member of USCA JEHONA

19. URA E KUÇIT SLA, Berat

Bank of Albania 77 2012 Supervision Annual Report

Licence No. 32, dated 01.07.2002 Member of USCA JEHONA

20. VOLOREKA SLA, Pogradec Licence No. 33, dated 01.07.2002 Member of USCA JEHONA

21. YLLI I KUQ SLA, Korça Licence No. 34, dated 01.07.2002 Member of USCA JEHONA

22. VELCE SLA, Vlora Licence No. 36, dated 29.08.2002 Member of ASCU

23. KALLM SLA, Fier Licence No. 37, dated 29.08.2002 Member of ASCU

24. MOLLAS SLA, Elbasan Licence No. 40, dated 29.08.2002 Member of ASCU

25. GJINAR SLA, Elbasan Licence No. 42, dated 05.09.2002 Member of ASCU

26. KUQAN SLA, Elbasan Licence No. 45, dated 05.09.2002 Member of ASCU

27. SHUSHICE SLA, Elbasan Licence No. 46, dated 05.09.2002 Member of ASCU

28. BESTROVE SLA, Vlora Licence No. 49, dated 05.09.2002 Member of ASCU

29. SHALES SLA, Elbasan Licence No. 51, dated 05.09.2002 Member of ASCU

30. OSHETIME SLA, Vlora Licence No. 52, dated 23.09.2002 Member of ASCU

31. BABICE E VOGEL SLA, Vlora Licence No. 53, dated 23.09.2002

78 Bank of Albania Supervision Annual Report 2012

Member of ASCU

32. NOVOSELE SLA, Vlora Licence No. 54, dated 23.09.2002 Member of ASCU

33. ROMANAT SLA, Durrës Licence No. 55, dated 23.09.2002 Member of ASCU

34. JUBE SLA, Durrës Licence No. 56, dated 23.09.2002 Member of ASCU

35. ARDENICE SLA, Lushnje Licence No. 58, dated 23.09.2002 Member of ASCU

36. VAJKAN SLA, Fier Licence No. 59, dated 23.09.2002 Member of ASCU

37. LLAKATUND SLA, Vlora Licence No. 60, dated 23.09.2002 Member of ASCU

38. GRABIAN SLA, Vlora Licence No. 61, dated 23.09.2002 Member of ASCU

39. MAZREK SLA, Tirana Licence No. 62, dated 23.09.2002 Member of ASCU

40. MUSTAFA KOÇAJ SLA, Tirana Licence No. 63, dated 23.09.2002 Member of ASCU

41. SHPAT ISUF MUCAJ SLA, Tirana Licence No. 64, dated 23.09.2002 Member of ASCU

42. PINAR SLA, Tirana Licence No. 65, dated 23.09.2002 Member of ASCU

43. SLA, Tirana Licence No. 66, dated 23.09.2002 Member of ASCU

Bank of Albania 79 2012 Supervision Annual Report

44. SLA, Tirana Licence No. 67, dated 23.09.2002 Member of ASCU

45. SLA, Tirana Licence No. 68, dated 23.09.2002 Member of ASCU

46. INIBA SLA, Tirana Licence No. 71, dated 25.09.2002 Member of ASCU

47. FUSHE-PREZE SLA, Tirana Licence No. 72, dated 25.09.2002 Member of ASCU

48. MËNIK SLA, Tirana Licence No. 73, dated 25.09.2002 Member of ASCU

49. ZALL-HERR SLA, Tirana Licence No. 75, dated 25.09.2002 Member of ASCU

50. BARËZEZ SLA, Tirana Licence No. 76, dated 25.09.2002 Member of ASCU

51. PETRELË SLA, Tirana Licence No. 78, dated 25.09.2002 Member of ASCU

52. PINET SLA, Tirana Licence No. 80, dated 25.09.2002 Member of ASCU

53. BERZHITE SLA, Tirana Licence No. 81, dated 25.09.2002 Member of ASCU

54. MARIKAJ SLA, Tirana Licence No. 82, dated 25.09.2002 Member of ASCU

55. ALLGJATË SLA, Tirana Licence No. 83, dated 25.09.2002 Member of ASCU

56. BUBULLIMË SLA, Lushnje

80 Bank of Albania Supervision Annual Report 2012

Licence No. 85, dated 25.09.2002 Member of ASCU

57. GORRE SLA, Lushnje Licence No. 87, dated 25.09.2002 Member of ASCU

58. DRITHAS SLA, Vlora Licence No. 88, dated 25.09.2002 Member of ASCU

59. PALASE SLA, Vlora Licence No. 89, dated 07.10.2002 Member of ASCU

60. MAMINAS SLA, Durrës Licence No. 90, dated 07.10.2002 Member of ASCU

61. PANAJA SLA, Vlora Licence No. 92, dated 07.10.2002 Member of ASCU

62. GJERGJAN SLA, Elbasan Licence No. 94, dated 07.10.2002 Member of ASCU

63. GRAMSH SLA, Gramsh Licence No. 96, dated 07.10.2002 Member of ASCU

64. FIER 2002 SLA, Fier Licence No. 98, dated 28.10.2002 Member of USCA JEHONA

65. LESHNICE SLA, Pogradec Licence No. 100, dated 28.10.2002 Member of USCA JEHONA

66. TREGAN SLA, Elbasan Licence No. 101, dated 27.11.2002 Member of ASCU

67. BELESH SLA, Elbasan Licence No. 102, dated 27.11.2002 Member of ASCU

68. LUZI I MADH SLA, Kavaja Licence No. 103, dated 27.11.2002

Bank of Albania 81 2012 Supervision Annual Report

Member of ASCU

69. BAGO SLA, Kavaja Licence No. 104, dated 27.11.2002 Member of ASCU

70. RADE SLA, Durrës Licence No. 105, dated 05.12.2002 Member of ASCU

71. HAMALLAJ SLA, Durrës Licence No. 106, dated 05.12.2002 Member of ASCU

72. TIRANA KREDIT SLA, Tirana Licence No. 107, dated 05.12.2002 Member of USCA JEHONA

73. FIER SEMAN SLA, Lushnja Licence No. 111, dated 24.12.2002 Member of ASCU

74. FRAKULL E MADHE SLA, Fier Licence No. 112, dated 24.12.2002 Member of ASCU

75. DAULLAS SLA, Fier Licence No. 113, dated 24.12.2002 Member of ASCU

76. KALLM I VOGEL SLA, Fier Licence No. 114, dated 10.01.2003 Member of ASCU

77. LEKAJ SLA, Kavaja Licence No. 115, dated 10.01.2003 Member of ASCU

78. ALLKAJ SLA, Lushnja Licence No. 116, dated 10.01.2003 Member of ASCU Merged with TOSHKËZ SLA (shkr. 8431/1, dt. 19.11.2008).

79. KAFARAJ SLA, Fier Licence No. 118, dated 19.02.2003 Member of ASCU

80. GOSË SLA, Kavaja Licence No. 120, dated 23.06.2003

82 Bank of Albania Supervision Annual Report 2012

Member of ASCU

81. HIMARË SLA, Vlora Licence No. 122, dated 23.06.2003 Member of ASCU

82. KOTE SLA, Vlora Licence No. 123, dated 23.06.2003 Member of ASCU

83. ARMEN SLA, Vlora Licence No. 124, dated 23.06.2003 Member of ASCU

84. PERLAT SLA, Durrës Licence No. 125, dated 15.07.2003

85. REMAS SLA, Lushnja Licence No. 126, dated 16.07.2003 Member of ASCU

86. MIZE SLA, Lushnja Licence No. 127, dated 04.08.2003 Member of ASCU

87. DUKAT-RADHIME SLA, Vlora Licence No. 128, dated 03.11.2003 Member of ASCU

88. MJELLMA-HUDENISHT SLA, Pogradec Licence No. 129, dated 03.11.2003 Member of USCA JEHONA

89. GJEÇ KODËR SLA, Tirana Licence No. 130, dated 26.11.2003 Member of ASCU

90. MËRTISH SLA, Lushnja Licence No. 131, dated 26.11.2003 Member of ASCU

91. KUKUR SLA, Gramsh Licence No. 134, dated 07.01.2004 Member of ASCU

92. SLA, Tirana Licence No. 136, dated 01.04.2004 Member of ASCU

Bank of Albania 83 2012 Supervision Annual Report

93. DARZEZE SLA, Fier Licence No. 139, dated 12.07.2004 Member of ASCU

94. SPILLE SLA, Kavaja Licence No. 140, dated 12.07.2004 Member of ASCU

95. JADORA SLA, Shkodra Licence No. 143, dated 17.11.2004 Member of USCA JEHONA

96. QARR - BISHAN SLA, Fier Licence No. 145, dated 28.04.2005 Member of ASCU

97. KRUTJE SLA, Lushnja Licence No. 146, dated 29.07.2005 Member of ASCU

98. TIRONA SLA, Tirana Licence No. 147, dated 05.12.2005 Member of ASCU

99. SHKAFANE SLA, Durrës Licence No. 148, dated 16.01.2006 Member of ASCU

100. LIBRAZHD SLA, Librazhd Licence No. 149, dated 10.11.2006 Member of ASCU

101. HELMAS SLA, Kavaja Licence No. 150, dated 22.11.2006 Member of ASCU

102. LUKOVE SLA, Vlora Licence No. 151, dated 14.12.2006 Member of ASCU

103. ÇERME SLA, Lushnja Licence No. 152, dated 12.01.2007 Member of ASCU

104. ELBASAN SLA, Elbasan Licence No. 153, dated 18.04.2007

105. DYRRAH SLA, Durrës Licence No. 154, dated 27.04.2007

84 Bank of Albania Supervision Annual Report 2012

Member of ASCU

106. SEMAN SLA, Fier Licence No. 155, dated 21.05.2007 Member of ASCU

107. PAJOVA E RE SLA, Elbasan Licence No. 156, dated 05.12.2007 Member of ASCU

108. MALI I BARDHË SLA, Berat Licence No. 157, dated 17.12.2007 Member of ASCU

109. BASHKËSIA SLA, Durrës Licence No. 158, dated 17.12.2007 Member of ASCU

110. DRINI 2 SLA, Shkodra Licence No. 159, dated 28.01.2008 Member of ASCU

111. NIKELI SLA, Elbasan Licence No. 160, dated 28.01.2008 Member of ASCU

112. URA E MESIT SLA, Shkodra Licence No. 161, dated 28.01.2008 Member of ASCU

113. DARCI SLA, Kavaja Licence No. 162, dated 12.02.2008 Member of ASCU

114. S.V.A.-08 SLA, Fier Licence No. 163, dated 16.10.2008 Member of ASCU

115. DARSIA SLA, Peqin Licence No. 164, dated 18.11.2008 Member of ASCU

116. GURI I MIRË SLA, Kuçova Licence No. 165, dated 20.11.2008 Member of ASCU

117. ITEA A.E.F. SLA, Fier Licence No. 166, dated 22.12.2008 Member of ASCU

Bank of Albania 85 2012 Supervision Annual Report

118. TARABOSHI AM SLA, Shkodra Licence No. 167, dated 24.12.2008 Member of ASCU

119. BESNIKRIA MALESISE SLA, Shkodra Licence No. 168, dated 06.04.2009 Member of ASCU

120. BREGU LIQENIT SLA, Pogradec Licence No. 169, dated 06.04.2009 Member of ASCU

121. OSUMI-ALBANIA-2009 SLA, Berat Licence No. 170, dated 26.06.2009 Member of ASCU

122. GAJTANI 09 SLA, Shkodra Licence No. 171, dated 11.12.2009 Member of ASCU

123. LAPARDHA 2009 SLA, Berat Licence No. 172, dated 25.01.2010 Member of ASCU

124. LUSHNJA 2010 SLA, Lushnja Licence No. 173, dated 25.06.2010 Member of ASCU

125. ÇËRRAVË 2010 SLA, Pogradec Licence No. 174, dated 14.07.2010 Member of ASCU

126. FIER FINC. RUR SLA, Fier Licence No. 175, dated 22.09.2010 Member of ASCU

86 Bank of Albania Supervision Annual Report 2012

ANNEX 11 FOREIGN EXCHANGE BUREAUS (FXB)

JOARD FXB Sh.p.k, TIRANA Licence: No. 1, dated 01.10.1999. Address: rruga “Ded Gjon Luli” Nr. 2,Tirana Cambists: Josif Kote, Pajtim Kodra Tel.: 04 2233 158

AMA FXB Sh.p.k, DURRËS Licence: No. 2, dated 01.10.1999. Address: office 1: Lagja nr. 9, rruga “Aleksandër Goga”, pallati nr. 530 (pranë Muzeut të Dëshmorëve), Durrës Office 2: Lagja nr. 4, rruga “9 Maji”, godinë 4 katëshe, kati I, Durrës Cambists: Mirlinda Ceka, Idlir Hoxha, Ardian Kalaja, Artur Velja, Flori Shqiopa, Indrit Kalaja, Kostandin Gagu Tel.: 052 225183 / 228088 Fax: 052 230670 Mobile: 0682033030 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

ARIS FXB Sh.p.k, TIRANA Licence: No. 3, dated 01.10.1999. Address: Rruga “”, ndërtesa 1, H 3, njësia bashkiake 2, kodi postar 1017, Tirana Cambist: Ardian Goci Tel.: 04 2248 867 2235 075 Mobile: 0682026839

UNIONI FINANCIAR TIRANË FXB Sh.p.k Licence: No. 4, dated 01.10.1999. Address: Bulevardi “Zogu I”, pallati EDICOM, përballë Stacionit të Trenit, Tirana Executive Director: Elton Çollaku Cambist: Mimoza Lushnjaku Tel. : 042250653, 04 2250 654 E-mail [email protected] Website: www.unionifinanciar.al

AGLI FXB Sh.p.k, TIRANA Licence: No. 5, dated 01.10.1999. Address: office 1: Rruga “Islam Alla”, No.1, Tirana Office 2: Rruga “Kavajës”, pranë ish pastiçeri Rinia, Tirana Cambists: Agim Cani, Kujtim Nina, Selim Luli Tel.: 04 2255 517

EXCHANGE FXB Sh.p.k, TIRANA Licence: No. 08, dated 24.11.1999.

Bank of Albania 87 2012 Supervision Annual Report

Address: rruga “Durrësit”, No. 170,Tirana Cambists: ivan Pavllovski, Ervis Myftari Tel.: 04 2238 344 Tel.: Fax: 04 2238 345

ILIRIA ‘98 FXB Sh.p.k, TIRANA Licence: no. 12, dated 25.02.2000 Address: office 1: Sheshi “Austria”, pranë Teatrit të Kukullave, Tirana Office 2: Rruga “Dëshmorët e 4 Shkurtit”, pranë KESH, Tirana Office 3: Parku Rinia, Kompleksi Tajvan, Tirana Office 4: Rruga e Durrësit, pranë ish kafe Florës, Tirana Office 5: Rruga e Elbasanit, No. 31/1,Tirana Office 6: Rruga e Barrikadave, Tirana Office 7: , Autostrada Tiranë-Durrës, Km 12, Qendra Tregtare City Park, Tirana Office 8: Rruga “Sami Frashëri’’, Pallati 55/4, Përballë Drejtorisë së Policisë, Tirana Office 9: Rr. “Kavajës”, përballë Ministrisë së Kulturës, Rinisë dhe Sporteve, Tirana Cambists: edmond Ymeri, Ali Topalli, Ilir Janku, Bujar Fekollari, Edvina Janku, Alfred Topalli, Ariana Topalli, Mailinda Ymeri, Gentjan Janku, Eni Harito, Ergesa Ndroqi, Halime Xhaferi, Rinola Boka, Sonila Vasili, Majlinda Karaj, Esuida Zambaku, Ornela Bakalli,Valentina Maçi, Idvina Kore, Eliona Lumani, Enejda Shaba, Ornela Marku, Ada Pineti, Orjona Janko, Eleana Jupaj, Moana Haka, Gelta Rabeta, Elona Hajderdhi, Lindita Capi, Glediza Gora, Manjola Dubini Tel.: 04 2248 821 E-mail [email protected]

«T&E» FXB Sh.p.k, DURRËS Licence: No. 18, dated 11.06.2000. Address: lagjja 4, rruga “9 Maji”, Durrës Cambists: Shpëtim Hasa, Anisa Hasa, Enkela Hasa Acting as money transfer agent for the account of “AK INVEST” sh.a.

SHIJAK 2000 FXB Sh.p.k, SHIJAK Licence: No. 19, dated 24.11.2000. Address: lagjja “Popullore”, Shijak, Durrës Cambists: nazmi Ademi, Farije Ademi Tel.: 057 13076 057 13200 Fax: 057 12193 Mobile: 0682057505 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

MANUSHI FXB Sh.p.k, TIRANA Licence: No. 22, dated 18.04.2001. Address: Bulevardi “Zogu I”, Qendra e Biznesit VEVE, Tirana

88 Bank of Albania Supervision Annual Report 2012

Cambist: roland Manushi Tel.: 04 2228 986 2253 052 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

UNIONI SELVIA FXB Sh.p.k, TIRANA Licence: No. 23, dated 21.05.2001. Address: rruga “Sami Frashëri”, pallati 11, shkalla 4, apt. 29,Tirana Cambist: Denis Merepeza Mobile: 0682286475

KALENJA FXB Sh.p.k, TIRANA Licence: No. 24, dated 29.06.2001. Address: rruga “Kavajës” (pranë ambasadës turke), Tirana Cambists: Hair Shametaj, Rudina Shametaj

TILBA FXB Sh.p.k, ELBASAN Licence: No. 25, dated 30.09.2001. Address: office 1 Lagjja “Kongresi i Elbasanit”, bulevardi “Qemal Stafa”, pallati nr. 19, Elbasan Cambist: Kristaq Bako Address: Office 2 Lagjja “Luigj Gurakuqi”, pallati 38, shkalla 3, kati I, Elbasan Cambists: vjollca Bako, Nertil Bako, Aurora Nanaj, Nertila Plakaxhiu Tel.: 054 40534 Mobile: 0692083135 Acting as money transfer agent for the account of “AK INVEST” sh.a.

ANAGNOSTI FXB Sh.p.k, TIRANA Licence: No. 26, dated 31.10.2001. Address: Bulevardi “Zogu I”, pallati 97, shkalla 3, apt. 28,Tirana Cambists: Jani Anagnosti, Odise Anagnosti, Edlira Anagnosti Mobile: 0692090523

KO-GO FXB Sh.p.k, TIRANA Licence: No. 27, dated 12.11.2001. Address: rruga “Vaso Pasha”, pallati 16, shkalla 2, apt. 9,Tirana Cambists: Mihal Konomi, Përparim Goxhaj Mobile: 0682024230

ALB- FOREX FXB Sh.p.k, TIRANA Licence: No. 28, dated 22.11.2001. Address: office 1 Rruga “Dëshmorët e 4 Shkurtit”, pallatet e Shallvareve, shkalla 7, kati përdhe, Tirana Zyra2: Rruga “Abdyl Frashëri”, No. 3,Tirana Cambists: Melsi Çami, Mirel Topçiu Tel.: 04 2270 541 Mobile: 0692085561

Bank of Albania 89 2012 Supervision Annual Report

L&N FXB Sh.p.k, TIRANA Licence: No. 29, dated 22.11.2001. Address: office 1: Rruga “Muhamet Gjollesha”, Tirana Cambist: leonora Mihalcka Tel.: 04 2268 393 / 2270 720 Address: office 2 Rruga “Durrësit”, përballë ish ambasadës Jugosllave, Tirana Cambists: Myzafer Velaj, Dashurije Rumbullaku Tel.: 04 2235 590 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

EXHANGE ALOG FXB Sh.p.k, TIRANA Licence: No. 31, dated 22.11.2001. Address: rruga “Ded Gjo Luli”, No.3, Tirana Cambists: Almida Sterio, Eduard Andoni, Elida Hasamemi Tel.: 04 2236 582 Mobile: 0682022334, 0682041200

BASHKIMI 2001 FXB Sh.p.k, TIRANA Licence: No. 35, dated 12.12.2001. Address: rruga “Kavajës” (lokali ish pastiçeri “Rinia”), Tirana Cambists: Bashkim Shametaj, Luan Shametaj, Ilir Mesini Tel.: 04 2234 515 Mobile: 0682024601

ARJON 2002 FXB Sh.p.k, ELBASAN Licence: No. 36, dated 14.12.2001. Address: lagjja “Brigada 17 Sulmuese”, përballë ish Kinoklubit, Elbasan Cambists: Besnik Lulja, Elsid Kalallari, Olsi Çapja Tel.: 054246696 Mobile: 0682093599 Acting as money transfer agent for the account of “AK INVEST” sh.a.

TRI URAT FXB Sh.p.k, ELBASAN Licence: No. 44, dated 05.02.2002. Address: Lagjja “29 Nëntori”, pranë filialit të Postës Shqiptare, Elbasan Cambists: ismail Bejtja, Lindita Kasa Tel.: 054 41792 Mobile: 0682262233, 0682133184 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

BESA 2001 FXB Sh.p.k, TIRANA Licence: No. 46, dated 15.02.2002. Address: rruga “Myslym Shyri”, No. 25,Tirana Cambists: Belul Lleshi, Vladimir Avda, Mimoza Avda Tel.: 04 2233 172 Mobile: 0682133879, 0682087951

90 Bank of Albania Supervision Annual Report 2012

HYSEN-C FXB Sh.p.k, LAÇ Licence: No. 50, dated 23.04.2002. Address: lagjja nr.3, përballë komisariatit të policisë, Laç Cambists: Cen Hyseni, Violeta Hyseni, Miranda Palaj, Jonida Thanasi, Elona Kuka, Suada Hasolli Mobile: 0682024688 Acting as money transfer agent for the account of “AK INVEST” sh.a.

TAXI EKSPRES FXB Sh.p.k, TIRANA Licence: No. 52, dated 20.05.2002. Address: office 1 Rruga “Abdyl Frashëri”, No. 11 (pranë shkollës “Edit Durhan”), Tiranë Address: office 2 Bulevardi “Bajram Curri”, rruga “Lekë Dukagjini”, No. 5 (pranë European Trade Center), Tiranë Cambists: Arben Sharra, Sokol Kaleci, Brikena Tole, Manjola Kume, Elona Zyra Tel.: 04 2223 231 Mobile: 0682046099, 0682250566

GLEAR FXB Sh.p.k, SHIJAK Licence: No. 55, dated 23.07.2002. Address: lagjja Kodër Shijak, Durrës Cambists: Argjend Calliku, Afërdita Calliku Tel.: 0571 23830 Mobile: 0682050515 Acting as money transfer agent for the account of “AK INVEST” sh.a.

POSTA SHQIPTARE FXB SH.A., TIRANA Licence: No. 56, dated 28.08.2002. Address: rruga “Reshit Çollaku”, No. 4,Tirana Cambists: Shqiponja Hazizaj, Suzana Lika, Vasilika Veliu, Zhaneta Myftaraj, Afërdita Lara, Rudina Gjoni, Donika Cela, Qibrie Musaj, Eglantina Kurti, Loreta Osmënaj, Marije Donaj, Nadire Isufi (Murati), Viorela Kaçi, Eliana Kosta, Mark Prenga, Violeta Allkushi, Stilianos Berdufi, Majlinda Pasha, Brikena Lazri, Jahja Karsali, Mariana Gegprifti, Bisere Shkenza, Enkeleda Qendro, Matilda Xhakola, Arjana Rrapo, Nevina Doçaj, Majlinda Tilko, Meliha Veleshnja, Pranvera Kaçorri, Zhaneta Myftiu, Marilda Habibi, Leonora Jashari, Elmazi Hoxha, Lulieta Doko, Silvana Neli, Eklime Sela, Nejona Shqerra, Kozeta Nënçe, Blerta Rançi, Elida Qepi, Arjana Haxhiu, Alma Shkurti, Emira Borova, Florjan Lazri Tel.: 04 2250 702 / 2222 315

L&N FXB Sh.p.k, TIRANA Licence: no. 58, dated 17.10.2002. Address: rruga “Reshit Çollaku”, pallatet e Shallvareve, shkalla n. 4/1,Tirana Cambists: Selim Luli, Kleomen Gjiknuri, Sajmir Dede

Bank of Albania 91 2012 Supervision Annual Report

Tel.: 04 2271 160 / 2271 438 Acting as money transfer agent for the account of “AK INVEST” sh.a.

L&N FXB Sh.p.k, TIRANA Licence No. 61, dated 02.06.2003. Address: office 1 Rruga “Myslym Shyri”, pallati 60, ap. 3,Tirana Office 2: rruga e Kavajës, Pallati 219, shk. 1, apt. 2,Tirana Office 3: rruga “Myslym Shyri”, Pallati 56/2, shk. 1, apt. 1,Tirana Office 4: rruga “Bardhyl”, Pallati 12, shk. 2, apt. 8,Tirana Cambists: Maksim Çeku, Suzana Merxho, Leonard Pelari, Nertila Shehu Tel.: 04 2247 112 Mobile: 0682072108

YLDON FXB Sh.p.k, TIRANA Licence No. 62, dated 03. 06.2003. Address: office 1 Rruga “Qemal Stafa”, pallati 382/2/2, Tiranë Address: office 2 Blvd. “Bajram Curri” (European Trade Center), Tiranë Office 3: Rruga “Frang Bardhi”, Qendra Tregtare Kristal, Tirana Office 4: Rruga Elbasanit, Qendra Tregtare “Tirana East Gate”, Sauk, Tirana Cambists: Ylli Ndroqi, Sabri Lika, Etmond Mema, Brunilda Tresa, Klaudia Bulku, Ledjana Dashi, Manjola Durro, Matilda Ahmetaj, Zamira Frisku, Rearda Muja Tel.: 04 2374 932 / 2343 476 / 2322 708 (ext.) 199, zyra te Qendra Kristal), Fax: 04 2259 765 (Finance) Mobile: 0692095681

I.S.N. FXB Sh.p.k, TIRANA Licence No. 66, dated 06.05.2004. Address: rruga “Kavajës”, pallati 3, kati i parë, Tiranë Cambists: nexhmi Uka, Salandi Brojaj Mobile: 0692032727

ARIABA FXB Sh.p.k, TIRANA Licence No. 67, dated 07.06.2004. Address: rruga “Abdyl Frashëri”, kati i parë, shkalla 5, pranë Librit Universitar, Tiranë Cambist: Flamur Denaj Tel.: /04 2246 199

ALBACREDITS FXB Sh.p.k, TIRANA Licence No. 68, dated 13.07.2004. Address: rruga “Bardhok Biba”, Pll. Trema, kati I, Tirana Cambists: ermira Skënderi, Engjëll Skënderi, Burhan Kodra, Fatbardha Skënderi (Preza), Bashkim Korça Tel.: / 04 2237 840 Mobile: 0682062916/917

92 Bank of Albania Supervision Annual Report 2012

Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

ALB-KREDIT FXB Sh.p.k, TIRANA Licence No. 69, dated 19.07.2004. Address: office 1 Rruga “Durrësit”, No. 2,Tirana Cambists: Arben Cani, Vasil Marto, Hajredin Toca, Bianka Agaraj, Suela Gjoni (Isaku), Areta Noka Tel.: /04 2228 928 / 9 Mobile: 0692095802 Address: Dega Peshkopi, bulevardi “Nazmi Rushiti”, Peshkopi, Dibra Cambist: xhetan Krrashi Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

OMEGA FXB Sh.p.k, TIRANA Licence No. 72, dated 20.12.2004. Address: rruga “Abdyl Frashëri”, pallati 1, shkalla 2, apartamenti 10, Tirana Cambist: Mihallaq Peko Tel.: /04 2261 956 Mobile: 0682050909 Acting as money transfer agent for the account of “AK INVEST” sh.a.

ELBA 2005 FXB Sh.p.k, TIRANA Licence No. 73, dated 28.04.2005. Address: Bulevardi “Bajram Curri”, pallatet Agimi, nr. 16,Tirana Cambist: kujtim Elbasani, Anila Elbasani Tel.: /04 2237 866 / 2274 382 Mobile: 0682206194 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

BASHA – N.B. FXB Sh.p.k, ELBASAN Licence No. 75, dated 08.07.2005. Address: office 1 Lagjja “Shënkoll”, rruga “Thoma Kaleshi”, pallati 110, shk. 1, kati i parë, Elbasan Address: office 2 Lagjja “Kongresi i Elbasanit”, bulevardi “Qemal Stafa”, Elbasan Cambists: nashifer Basha, Çlirim Basha Tel.: 054 42565 Mobile: 0692077640

I & K 2005 FXB Sh.p.k, LEZHA Licence No. 77, dated 09.09.2005. Address: office 1: Lagja “Besëlidhja”, pallati 73, Lezha Office 2: Lagjja “’Don Bosko’’, Rruga ‘’Muzakët’’, Pallatet e Arabit, Kulla 7, Tirana Cambists: ilir Malaj, Margarita Malaj

Bank of Albania 93 2012 Supervision Annual Report

Tel.: 021 522591, 021 522591 Mobile: 0682040778 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

A.B.I. EXCHANGE FXB Sh.p.k, TIRANA Licence No. 79, dated 17.02.2006. Address: Bulevardi “Zogu I”, godina “Zëri i Popullit”, Tirana Cambists: ilir Doçi, Suela Dedaj, Pëllumb Hysi, Kidas Sokoli, Maria Zotaj, Lenije Murataj Mobile: 0682054116

REGENCY INTERNATIONAL CASINO TIRANA FXB Sh.p.k, TIRANA Licence No. 80, dated 06.03.2006. Address: rruga “Dëshmorët e 4 Shkurtit”, Parku Rinia, Tiranë Cambists: Suzana Aliu, Aides Goga, Marsela Elmazaj, Vjollca Nurka, Elvis Marku, Erion Hila, Elis Nerguti, Razie Selimi, Juliana Sulillari, Ermelind Hystuna Tel.: 04 2274 907 / 2274 742 / 2274 739 04 2271 190 E-mail: [email protected]

ARBËR F FXB Sh.p.k, TIRANA Licence No. 81, dated 07.03.2006. Address: rruga “Kavajës”, pallati 3, kati i parë, Tirana Cambists: Florina Jaho, Bukurosh Jaho Tel.: 04 2248 384 Mobile: 0682218652 Acting as money transfer agent for the account of “AK INVEST” sh.a.

EURO 2006 FXB Sh.p.k, DURRËS Licence No. 82, dated 12.04.2006. Address: office 1:Lagja nr. 11, . bulevardi kryesor, pranë Alb-Telekomit, Durrës Office 2: lagjja “12”, Rruga “9 Maji”, Kati i parë, Durrës Cambists: Hysni Baganaçi, Medi Dyrmishi, Julian Dyrmishi Tel.: 052 38156 Mobile: 0682618699

VOSKOP FXB Sh.p.k, KORÇA Licence No. 83, dated 13.04.2006. Address: lagja nr. 7, blloku “8 Nëntori”, Korça Cambists: Anesti Leska, Rexhep Mankolli, Ilir Agolli, Arben Urshini Tel.: 08 254 200 Mobile: 0692256025, 0682068835 Acting as money transfer agent for the account of “AK INVEST” sh.a.

KRISTIAN 2002 FXB Sh.p.k, LEZHA Licence No. 84, dated 31.05.2006.

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Address: lagjja “Besëlidhja”, përballë degës së Bankës Raiffeisen, Lezha Cambist: Sandër Marashi Tel.: 02153727 Mobile: 0692091357

PRE – LAND FXB Sh.p.k, LEZHA Licence No. 85, dated 31.05.2006. Address: lagjja “Skënderbej”, ish lokali “Gjahtari”, Lezha Cambist: roland Kola

SHQIPONJA VL FXB Sh.p.k, VLORA Licence: No. 86, dated 16.06.2006 Address: pallati i kulturës “Labëria”, përballë portit detar, Vlora Cambist: vjollca Musaraj Tel.: 033 24642

BONVOYAGE FXB Sh.p.k, DURRËS Licence: No. 87, dated 20.06.2006. Address: lagjja 11, bulevardi kryesor “Durrahu”, apt. 243, Durrës Cambists: petrit Shtaro, Rexhep Sulejmani Tel.: 052 38116 052 37389

ANICHRI FXB Sh.p.k, TIRANA Licence No.88, dated 20.04.2007 Address: rruga “Vaso Pasha”, nr. 10,Tirana Cambists: ilir Gurashi, Lenije Murataj, Juliana Hajro Tel.: 04 2244 363 Mobile: 0682072624, 0682082262 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

BROQI FXB Sh.p.k, TIRANA Licence: No. 89, dated 20.04.2007. Address: rruga “Kavajës”, përballë kishës katolike, Tirana Cambists: Nikolle Broqi, Irena Hysi Tel.: 04 2261 142 Mobile: 0682026731, 0672352959

KOMPLEKSI TURISTIK RABOSHTA FXB Sh.p.k, SHKODRA Licence: No. 91, dated 26.06.2007. Address: lagjja “”, përballë xhamisë, Shkodra Cambists: përparim Raboshta, Jetmira Raboshta Mobile: 0692061199 Acting as money transfer agent for the account of “AK INVEST” sh.a.

ÇELA 2005 FXB Sh.p.k, LUSHNJA Licence: No. 92, dated 26.06.2007. Address: lagjja “Çlirim”, Lushnja Cambists: Bledar Çela, Mondi Cejne

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Mobile: 0692066657, 0682012394

ARTUR 07 FXB Sh.p.k, FIER Licence: No. 93, dated 26.06.2007. Address: rruga “Esat Dishnica”, nr. 9, Fier Cambist: Artur Beqo

JORGAQ PACILI FXB Sh.p.k, KORÇA Licence: No. 94/1, dated 09.11.2010 Address: Blvd. “Edith Durham”, pranë ish hotel turizmi, Korça Cambists: Mimoza Pacili, Jorgaq Pacili Mobile: 0692170171

TROKA FXB Sh.p.k, FIER Licence: No. 95, dated 16.07.2007. Address: lagjja “Apollonia”, pallati i ri, përballë Raiffeisen Bank, Fier. Cambist: xhevair Troka Mobile: 0682035413 Acting as money transfer agent for the account of “AK INVEST” sh.a.

MEL – FAT FXB Sh.p.k, FIER Licence: No. 96, dated 17.07.2007. Address: lagjja “Apollonia”, rruga “Brigada XI Sulmuese”, Fier Cambists: Meleq Myrtaj, Fatmir Ymeri Mobile: 0682307507

VËLLEZËRIT VALUTË FXB Sh.p.k, LUSHNJA Licence: No. 97, dated 17.07.2007. Address: lagjja “Çlirim”, rruga “Qemal Stafa”, nr. 5, Lushnja Cambists: tomor Qorri, Fatmir Qorri Mobile: 0692065595, 0684060061 Acting as money transfer agent for the account of “AK INVEST” sh.a.

FYBEK FXB Sh.p.k, FIER Licence: No. 98, dated 17.07.2007. Address: lagjja “8 Shkurti”, pallati 9, apt. 5, Fier Cambists: ilir Seitaj, Sokol Seitaj Mobile: 0682068193

EXCHANGE DEA FXB Sh.p.k, FIER Licence: No. 99, dated 17.07.2007. Address: lagjja “Apolonia”, sheshi “Fitorja”, Fier Cambists: Saimir Zeneli, Fatmir Kamberi, Fatmir Brahimi Mobile: 0692099425, 0682024127

KAMZA UNION FXB Sh.p.k, TIRANA Licence: No. 100, dated 17.07.2007. Address: kodër Kamëz, Tirana Cambists: lindita Stafa, Anila Kola, Zef Gjoni

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Tel.: 04 2200 569 Mobile: 0684043909 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

LAPRAKA UNION FXB Sh.p.k, TIRANA Licence: No. 101, dated 17.07.2007. Address: office 1: Rruga “Lord Bajron”, Laprakë, Tirana Address: office 2: Kamëz Qendër, Tirana Address: office 3: Qendër Vorë, ish mapot e vjetra, Tirana Address: office 4: Fushë Krujë, Tirana Cambists: rreshit Beja, Lulzim Beja, Hanke Beja, Hyre Beja Tel.: 04 2269 354, 200 426, 600 477, 632 001 Mobile: 0692044312 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

EXCHANGE BERTI 2007 FXB Sh.p.k, ELBASAN Licence: No. 102, dated 24.07.2007. Address: Lagjja “Aqif Pasha”, pallati 31, Elbasan Cambist: robert Tashkollari Mobile: 0692111490

ANSA UNION FXB Sh.p.k, TIRANA Licence No.103, dated 25.07.2007 Address: rruga “Durrësit”, pallati 81, shkalla 4 , Tirana Cambists: Magdalena Leka, Gëzim Leka, Blerina Pojani, Ylli Guda, Darina Shkodra, Etleva Tite Tel.: 04 2271 530 (tel-faks), 04 2238 623 Mobile: 0682740073 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

KLEO FXB Sh.p.k, VLORA Licence: No. 104, dated 31.07.2007. Address: lagjja “Osman Haxhiu”, rruga ”Demokracia” (pranë Sahatit), Vlora Cambists: Murat Hysenaj, Gëzim Shehaj, Dhimitraq Tangu, Shezai Xhaferaj Tel.: / Fax 033 28155 Mobile: 0692056558

MOENA FXB Sh.p.k, FIER Licence: No. 105, dated 31.07.2007. Address: lagjja “29 Nëntori”, rruga ”Dervish Hekali”, Fier Cambists: enver Lamaj, Namik Hasani, Mondi Likaj Tel.: /034 24428 Mobile: 0684021577 Acting as money transfer agent for the account of “AK INVEST” sh.a.

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ZENO & DHIMO FXB Sh.p.k, FIER Licence: No. 106, dated 31.07.2007. Address: lagjja“Apollonia”, rruga ”Brigada II S” (pranë Raiffeisen Bank), Fier Cambists: Dhimitraq Doko, Zenun Gjini Mobile: 0692070262, 0682151504

BALLA CHANGE FXB Sh.p.k, DURRËS Licence: No. 107, dated 31.07.2007. Address: rruga ”Prokop Meksi”, lagjja 4, Durrës Cambists: Agron Balla, Artur Ballanca, Diana Balla, Agim Balla Mobile: 0682060428

VËLLEZËRIT VALUTË FXB Sh.p.k, LUSHNJA Licence: No. 108, dated 31.07.2007. Address: Lagjja “Loni Dhamo”, ish hotel Myzeqeja, Lushnja Cambists: Adil Mukaj, Koli Sako Tel.: 035 26484 Mobile: 0684021108, 0682244795

I.SULEJMANI & SH.MYRTEZA FXB Sh.p.k, FIER Licence: No. 109, dated 31.07.2007. Address: lagjja “1 Maj”, rruga ”Jani Bakalli” (pranë poliklinikës qendrore), Fier Cambists: Islam Sulejmani, Shkëlqim Myrteza Mobile: 0683415790, 0692436588

MATI UNION FXB Sh.p.k, LAÇ Licence: No. 110, dated 02.08.2007. Address: Bulevardi kryesor, Laç Cambist: Mustafa Martinaj Mobile: 0682037713 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

A.K FXB Sh.p.k, LEZHA Licence: No. 111, dated 02.08.2007. Address: lagjja “Besëlidhja”, Lezha Cambist: Amerlon Reçi Tel.: 021 54951 Mobile: 0682023607

UNION B FXB Sh.p.k, BERAT Licence: No. 112, dated 07.08.2007. Address: lagjja “30-vjetori”, Berat Cambist: Sali Hoxha Mobile: 0682074488 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

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KOÇIU FXB Sh.p.k, GJIROKASTRA Licence: No. 113, dated 03.09.2007. Address: lagjja “18 Shtatori”, Gjirokastra Cambist: lutmir Koçiu Mobile: 0692090935

LANA FXB Sh.p.k, TIRANA Licence: No. 114, dated 04.09.2007. Address: rruga “Irfan Tomini”, pallati 8/1, shkalla 2, apt. 2 (pamja nga sheshi), Tirana Cambists: krenar Alimerko, Nevila Shabanaj, Amarilda Liço Tel /04 2244 278 Tel.: 04 2269 613 Mobile: 0692033512 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

BESTINA FXB Sh.p.k, URA VAJGURORE, BERAT Licence: No. 115, dated 04.09.2007. Address: Lagjja “18 Nëntori” (pranë filialit të Postës Shqiptare), Ura Vajgurore, Berat Cambists: Besim Guraj, Klementina Guraj Tel.: 036 12717 Mobile: 0682086105

ANSA UNION FXB Sh.p.k, TIRANA Licence: No. 116, dated 04.09.2007. Address: rruga “Dibrës”, pallati 507, Tiranë Cambists: Nexhmi Ferhati, Shkëlqim Turku Tel.: 04 2366 898 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

ARGI 07 FXB Sh.p.k, BERAT Licence: No. 117, dated 04.09.2007. Address: lagjja “22 Tetori”, Berat Cambists: Arben Yzbashi, Albana Yzbashi Tel.: 032 35746 Fax: 032 372888 Mobile: 0692082803 Acting as money transfer agent for the account of “AK INVEST” sh.a.

BALLA CHANGE FXB Sh.p.k, DURRËS Licence: No. 118, dated 05.09.2007. Address: lagjja 11, bulevardi kryesor, hotel “Durrësi”, Durrës Cambists: kostandin Ekonomi, Entela Ekonomi Tel.: 052 29626 Mobile: 0682046103

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DODI FXB Sh.p.k, FIER Licence: No. 119, dated 05.09.2007. Address: lagjja “Apollonia”, bulevardi “Jakov Xoxa”, Fier Cambists: Artur Dodi, Albert Cucuri, Astrit Celaj Tel.: 034 31461 Mobile: 0682132098

G 24 FXB Sh.p.k, GJIROKASTRA Licence: No. 120, dated 05.09.2007. Address: lagjja “18 Shtatori”, Gjirokastra Cambist: Artan Gjokaj Tel.: 084 68760 Mobile: 0692080805

EXCHANGE FXB Sh.p.k, TIRANA Licence: No. 123, dated 14.09.2007. Address: Rruga ”Dëshmorët e 4 Shkurtit”, pallati 3, dyqani nr. 3,Tirana Cambist: Shefqet Jata Mobile: 0692060325

DODI FXB Sh.p.k, FIER Licence: No. 124, dated 26.09.2007. Address: lagjja “29 Nëntori”, rruga “Dervish Hekali” (pranë bar “Rinia”, AVN TV), Fier Cambists: patriot Jaupaj, Miranda Jaupaj Tel.: 034 31503 Mobile: 0692473555

EXPRES CHANGE FXB Sh.p.k, VLORA Licence: No. 125, dated 26.09.2007. Address: lagjja “28 Nëntori”, rruga “Mulla Xhaferri”, apt. 1111, Vlora Cambists: latif Breshani, Nexhmi Mustafaraj Tel /033 27535 Mobile: 0682208961

MILI 2007 FXB Sh.p.k, VLORA Licence: No. 126, dated 26.09.2007. Address: Zyra 1:Lagjja “Osman Haxhiu”, rruga “Demokracia”, apt. 537, Vlora Office 2: Lagjja “Hajro Cakërri”, Pallati pranë BKT, Kati1, Vlora Cambists: ismail Shehu, Albert Malaj, Perparim Jaupaj, Qamile Shehu, Erion Fejzaj Tel.: 033 30381 Mobile: 0692054414 Acting as money transfer agent for the account of “AK INVEST” sh.a. EURO 2007 FXB Sh.p.k, DURRËS Licence: No. 127, dated 11.10.2007. Address: lagja nr. 12, rruga “9 Maji”, Durrës

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Cambists: raimond Çollaku, Yllka Lala, Arben Çuni, Ngushullim Hyzoti Mobile: 0692042778

XHO-2007 FXB Sh.p.k, TIRANA Licence: No. 128, dated 29.10.2007. Address: rruga ”Kavajës”, pallati 96, shkalla 2, apt. 16/1,Tirana Cambist: Arben Xhoxhi Mobile: 0682136633, 0682040313 Acting as money transfer agent for the account of “AK INVEST” sh.a.

PLANET- CHANGE FXB Sh.p.k, TIRANA Licence: No. 129, dated 31.10.2007. Address: Blvd. ”Bajram Curri”, pallatet e aviacionit,Tirana Cambist: llazar Nuzi Mobile: 0692034178

MARDEA FXB Sh.p.k, ELBASAN Licence: No. 130, dated 05.11.2007. Address: komuna Mollas, fshati Mollas (pranë tregut fshatar), Elbasan Cambist: Bexhet Basha Mobile: 0682651144

GOGA FXB Sh.p.k, TIRANA Licence: No. 131, dated 07.11.2007. Address: Bulevardi “Bajram Curri”, pallatet “1 Maji”, shk. 8, apt. 8,Tirana Cambist: Florian Goga Tel.: 04 2351 539 Mobile: 0682152944

MIKA FXB Sh.p.k, TIRANA Licence: No. 132, dated 12.11.2007. Address: rruga ”Myslym Shyri”, nr.120, “Nikolla Lena”, Tirana Cambists: Gjergji Ici, Maksi Ici Mobile: 0682587113

M & GR FXB Sh.p.k, TIRANA Licence: No. 133, dated 12.11.2007. Address: Bulevardi ”Zogu I”, pallati 654, shkalla 3, apt.17,Tirana Cambists: Maksim Likaj, Akile Dhimitri Mobile: 0682061465

LULI –SH-1985 FXB Sh.p.k VLORA Licence: No. 134, dated 19.11.2007. Address: lagjja “Hajro Cakërri”, rruga ”Sadik Zotaj” (pranë sheshit “Pavarësia”), Vlora Cambist: Fabjon Xhemali Tel.: 033 31682

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ALB – COMMERCE FXB Sh.p.k, TIRANA Licence: No. 135, dated 20.11.2007. Address: rruga “Bardhyl”, pallati 18, shkalla 4, apt. 2,Tirana Cambists: Jetnor Isufaj, Dashamir Bejaj Mobile: 0692472502, 0692288012 Acting as money transfer agent for the account of “AK INVEST” sh.a.

ANDET 2005 FXB Sh.p.k, VLORA Licence: No. 136, dated 26.11.2007. Address: lagjja “Osman Haxhiu”, rruga “Demokracia” (pranë Sahatit), Vlora Cambists: petrit Veliu, Lutfi Nuredini Tel /033 33659 Mobile: 0692290778

GITA FXB Sh.p.k, TIRANA Licence: No. 137, dated 26.11.2007. Address: Rruga “Kavajës”, pallati 138, shkalla 2, apt. 10 (kryqëzimi “21 Dhjetori”), Tirana Cambists: Myftar Kaziaj, Gëzim Kaziaj Tel /04 2236 904 Mobile: 0682134076

MIÇO-PALUKA FXB Sh.p.k, TIRANA Licence: No. 138, dated 26.11.2007. Address: rruga “Dibrës”, pallati 507, Tirana Cambist: Mikel Paluka Mobile: 0682355526 Acting as money transfer agent for the account of “AK INVEST” sh.a.

NIKOLARO FXB Sh.p.k, ELBASAN Licence: No. 139, dated 26.11.2007. Address: rruga ”Jorgji Dilo”, lagjja 1, pallati 13, Cërrik, Elbasan Cambist: Sokol Dudija Tel/058 13687 Mobile: 0682156030 Acting as money transfer agent for the account of “AK INVEST” sh.a.

REDI-R FXB Sh.p.k, TIRANA Licence: No. 140, dated 27.11.2007. Address: rruga “Avdyl Frashëri”, pallati 11/1, shkalla 3, apt. 12,Tirana Cambist: Ylli Ramaj Mobile: 0692020577 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

ARBEL FXB Sh.p.k, LEZHA Licence: No. 141, dated 17.12.2007. Address: Rruga “Luigj Gurakuqi”, Lezha

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Cambists: Alma Marku, Andrea Marku Tel.: 021 53530 Mobile: 0682034981 Acting as money transfer agent for the account of “AK INVEST” sh.a.

A & Q FXB Sh.p.k, FIER Licence: No. 142, dated 24.12.2007. Address: lagjja “29 Nëntori”, rruga “Kastriot Muço”, pallati 8, Fier Cambists: Arjan Çepele, Qemal Zylalaj, Novruz Zylalaj Mobile: 0682151139

XHO-2007 FXB Sh.p.k, TIRANA Licence: No. 143, dated 24.12.2007. Address: rruga “Dëshmorët e 4 Shkurtit”, nr. 7,Tirana Cambists: Andi Alimehmeti, Edmond Konomi Tel.: 04 2256 644 Mobile: 0692022637

ORGES-CHANGE FXB Sh.p.k, DURRËS Licence: No. 144, dated 27.12.2007. Address: lagjja 12, rruga “9 Maji”, Durrës Cambists: Skënder Trebeshina, Sokol Janina Mobile: 0692135783, 0683565265

B.LIKA FXB Sh.p.k, TIRANA Licence: No. 145, dated 31.12.2007. Address: rruga “4 Shkurti”, pallati nr. 3,Tirana Cambists: Bashkim Lika, Maklen Mici Mobile: 069213322

LI & CO FXB Sh.p.k, TIRANA Licence: No. 146, dated 03.01.2008 Address: Blvd. “Bajram Curri”, pallatet Agimi, shkalla 8, apt. b, Tirana Cambists: ligor Treni, Ferzilet Treni Tel.: 04 2259 990 Mobile: 0682008111 Acting as money transfer agent for the account of “AK INVEST” sh.a.

DODI FXB Sh.p.k, FIER Licence: No. 147, dated 31.01.2008. Address: rruga e Kavajës, Ndërtesë 1-katëshe, përballë Kishës Katolike,Tirana Cambists: lida Sinanaj, Perlat Sinanaj Mobile: 0692211217

OLZE 07 FXB Sh.p.k, BERAT Licence: No. 148, dated 12.02.2008. Address: lagjja “22 Tetori”, Berat Cambist: ramadan Qajalliu

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Mobile: 0682057330

REDI 07 FXB Sh.p.k, BERAT Licence: No. 149, dated 12.02.2008. Address: lagjja “22 Tetori” (pranë degës së Bankës Raiffeisen), Berat Cambists: luan Kumani, Ervin Nallbani Mobile: 0682201367

GREBIS FXB Sh.p.k, TIRANA Licence: No. 150, dated 22.02.2008 Address: rruga “Muhamet Gjollesha”, pallati 34, shkalla 3, apt. 18,Tirana Cambists: Saimir Hila, Lulëzim Lato Tel.: 04 2241 921 Mobile: 0692122950 Acting as money transfer agent for the account of “AK INVEST” sh.a.

E.L.G.A FXB Sh.p.k, VLORA Licence: No. 151, dated 26.02.2008. Address: lagjja “28 Nëntori”, nr. 1/27 N1N2, Vlora Cambist: violeta Zere Tel.: 022 3542 Mobile: 0692435603

AES EXCHANGE FXB Sh.p.k, GJIROKASTRA Licence: No. 152, dated 26.02.2008. Address: lagjja “18 Shtatori” (afër stadiumit), Gjirokastra Cambist: Metat Selimi Mobile: 0692065855

GREJSI FXB Sh.p.k, TIRANA Licence: No. 153 dated 27.02.2008. Address: rruga “Elbasanit”, pallati 2, shkalla 2, apt.32, Tirana Cambist: Zhaneta Parapani Mobile: 0692081127

FOREXCHANGE FXB Sh.p.k, TIRANA Licence: No. 154, dated 27.02.2008. Address: rruga “Vaso Pasha”, pallati 14, shkalla 2, apt. 10,Tirana Cambist: polimer Fejzaj Tel.: 04 2273 114 Mobile: 0682201853

EGNATIA EXCHANGE FXB Sh.p.k, DURRËS Licence: no. 155, dated 17.03.2008. Address: lagjja 4, rruga “Skënderbej”, pallati 405, shkalla 7, kati I, Durrës Cambists: Myzejen Karabushi, Olta Musaraj Tel.: 052 34165, 052 34179

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Mobile: 0692048650, 0692297750

DRINI CHANGE FXB Sh.p.k, VLORA Licence: No. 156, dated 17.03.2008. Address: lagjja “28 Nëntori”, rruga ”Anita Bitri”, Vlora Cambists: Adrian Agaraj, Shkëlqim Duka Tel.: 033 33877 Mobile: 0682268209, 0682065801

HILUKU FXB Sh.p.k, SHKODRA Licence: No. 157, dated 17.03.2008. Address: office 1 Lagjja “Qemal Stafa”, rruga “Zogu I”, Shkodra Office 2: Lagjja “Vasil Shanto”, rruga “Muhamet Gjollesha”, afër xhamisë në qendër, Shkodra Cambists: Albin Hiluku, Nikolin Hiluku Tel.: /022 43932 Mobile: 0692060324 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

AURORA FXB Sh.p.k, RROGOZHINË, KAVAJA Licence: No. 158, dated 17.03.2008. Address: lagja nr. 2, Rrogozhina, Kavaja Cambists: Hekuran Tosku, Arta Tosku Tel.: 057 72239 Tel/Fax: 057 72739 Mobile: 0692099938 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

28 NENTORI FXB Sh.p.k, TIRANA Licence: No. 159, dated 19.03.2008. Address: rruga “28 Nëntori”, nr. 18,Tirana Cambists: Heroina Saraçi, Vasil Sterjo, Pajtim Muço Tel.: 04 2363 981, 04 2239 279 Mobile: 0692766111

RO – INVEST FXB Sh.p.k, TIRANA Licence: No. 160, dated 19.03.2008. Address: rr. “Dëshmorët e Kombit” (Bulv.Zogu I), pallati 97, apt. 27, Kati I, Tirana Cambists: edlira Suci, Elda Zogolli, Hekuran Brahja Tel.: 04 2222 328 Acting as money transfer agent for the account of “AK INVEST” sh.a.

PJETRI A & F FXB Sh.p.k, FIER Licence: No. 161, dated 27.03.2008. Address: rruga “Konferenca e Pezës”, rruga “Jakov Xoxa”, kati 1, Fier Cambists: Arjan Pjetri, Frederik Pjetri, Pëllumb Shahu

Bank of Albania 105 2012 Supervision Annual Report

Tel.: /034 31764 Mobile: 0682529707

ARDIVA – EXCHANGE FXB Sh.p.k, TIRANA Licence: No. 162, dated 07.04.2008. Address: Office 1 Rruga “Luigj Gurakuqi“, Tirana Address: office 2 Rruga “Dervish Hima“(pranë stadiumit “Qemal Stafa”), Tirana Address: office 3 Sheshi “Avni Rustemi“, Tirana Address: office 4 Instituti Kamëz, Tirana Cambists: Astrit Vata, Shpresa Prelaj, Luljeta Vata, Agron Shira, Jetmira Milushi Tel.: 04 2249 730 Mobile: 0692046476 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

PATRIK FXB Sh.p.k, TIRANA Licence: No. 164, dated 14.04.2008. Address: rruga “Sami Frashëri”, shkalla 20, apt. 344 (pallatet Agimi), Tirana Cambists: viktor Treni, Anjeza Shkoza Tel.: /04 2228 166 Mobile: 0692091272 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

MEÇE 2 FXB Sh.p.k, TIRANA Licence: No. 165, dated 14.04.2008. Address: rruga “Muhamet Gjollesha”, pallati 6 katësh, kati 1, Tirana Cambist: edmond Meçe Tel.: /04 2235 457 Mobile: 0684072198 Acting as money transfer agent for the account of “AK INVEST” sh.a

S – DOKO FXB Sh.p.k, TIRANA Licence: No. 166, dated 18.04.2008. Address: rruga “Bajram Curri”, pll. 478, shk. 20,Tirana Cambists: Sovjetik Doko, Maksim Fiku, Bilbil Shehaj Tel.: /04 2268 762 Mobile: 0682323990

BUXHA FXB Sh.p.k, SHKODRA Licence: no. 167, dated 22.04.2008. Address: office 1:Lagja “Vasil Shanto”, Rruga “13 Dhjetori”, Shkodra Office 2: lagjja “Vasil Shanto”, (Tek Tregu valutor), Shkodra Cambists: petrit Buxha, Arben Kraja Tel.: 022 49057 Mobile: 0682043455

106 Bank of Albania Supervision Annual Report 2012

KOFLOTEO FXB Sh.p.k, TIRANA Licence: No. 168, dated 30.04.2008. Address: rruga “Sami Frashëri” (pranë pallateve “Agimi”), kulla 1, kati përdhe, Tirana Cambist: kostandin Kotici Tel.: 04 2263 592 Mobile: 0682045031

LEON – TIRANA FXB Sh.p.k, TIRANA Licence: No. 170, dated 08.05.2008. Address: rruga e Kavajës, godinë 2-katëshe, 10m nga Poliambulanca “Zoja e Këshillit të Mirë”, Tirana. Cambists: onaldo Ago, Astrit Ago, Prandvera Ago Tel.: 04 2226 689

ALBTURIST ALBANIA FXB Sh.p.k, TIRANA Licence: No. 171, dated 13.05.2008. Address: rruga “Mine Peza”, pallati 6-katësh, kati I,Tirana Cambists: Fuat Shahu, Shkëlqim Cuni Tel.: 04 2271 143 Mobile: 0682059096

REMIDA FXB Sh.p.k, ELBASAN Licence: No. 172, dated 14.05.2008. Address: rruga ”Thoma Kalefi”, përballë Namazgjasë, Elbasan Cambist: Dashamir Vercani Tel.: 054 241285 Mobile: 0682181959

XHULIO 2007 FXB Sh.p.k, TIRANA Licence: No. 173, dated 19.05.2008. Address: rruga “Dëshmorët e 4 Shkurtit”, apt. 42,Tirana Cambists: vladimir Shkurta, Kleomen Gjiknuri Tel.: 04 2233 313 Mobile: 0682020144, 0682034829 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

ELBASAN-FAJN FXB Sh.p.k, TIRANA Licence: No. 174, dated 22.05.2008. Address: office 1 Rruga “Reshit Çollaku”, Njësia bashkiake nr. 10,Tirana Office 2: Godina 1-katëshe, ngjitur me Bankën Raiffeisen, Farkë, Sauk, Tirana Cambists: Fahri Sanço, Nediko Sanço, Neim Shehaj, Doren Harizi Tel.: /04 2271 485 Mobile: 0694033700, 0694033600

Bank of Albania 107 2012 Supervision Annual Report

TAKO FXB Sh.p.k, TIRANA Licence: No. 175, dated 26.05.2008. Address: rruga “Gjin Bue Shpata”, Tirana Cambist: vladimir Tako Tel.: 04 2258 162 Mobile: 0682037604, 0683598153

TOMI CHANGE FXB Sh.p.k, VLORA Licence: No. 176, dated 27.05.2008. Address: lagjja “Osmen Haxhiu”, rruga “Gjergj Kastrioti”, pallati 537, kati 1, shk. 4, apt. 33, Vlora Cambist: thoma Meçi Tel.: /033 233904 Mobile: 0692410501

B.T.G.O FXB Sh.p.k, TIRANA Licence: No. 177, dated 28.05.2008. Address: rruga “Durrësit”, pallati 240, shkalla 8, apt. 60,Tirana Cambists: Bektash Laçi, Shkëlzen Ahmeti Tel.: 04 2261 207 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

BALLKAN 2008” SH.P.K, SHKODRA Licence: No. 178, dated 28.05.2008. Address: lagjja “Vasil Shanto”, pranë Xhamisë së Madhe, Shkodra Cambist: ramadan Bashi Tel.: 022 46021, 022 41796 Mobile: 0692085331

DALLANDYSHJA FXB Sh.p.k, VLORA Licence: No. 179, dated 28.05.2008. Address: Lagjja “Pavarësia”, qendra tregtare “Riviera”, Vlora Cambists: Dallandyshe Çelaj, Alda Seferi, Kadri Ramaj, Eduart Kallavaresi, Mimoza Arapi Tel.: 033 225947 033 229407 Mobile: 0692097666 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

JON BLU FXB Sh.p.k, TIRANA Licence: No. 180, dated 29.05.2008. Address: rruga “Mine Peza”, pallati 210, shkalla 5, kati 1, apt. 34,Tirana Cambist: ervin Hasanbelli Tel.: 04 2266 518 Mobile: 0692144686

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FLAGEM FXB Sh.p.k, KUÇOVA Licence: No. 181, dated 06.06.2008. Address: lagjja “Llukan Prifti”, Kuçova Cambist: Adriatik Avdylaj Tel.: /Fax: 031 125267 Mobile: 0692082805 Acting as money transfer agent for the account of “AK INVEST” sh.a

SH.F.T – 08 FXB Sh.p.k, SHKODRA Licence: No. 182, dated 06.06.2008. Address: lagjja “Vasil Shanto”, rruga “Vaso Kadia”, pallati tek agjencia, Shkodra Cambists: nderim Pufja, Albana Pufja Tel.: /022 45932 Tel.: 022 45098 Mobile: 0692061467 Acting as money transfer agent for the account of “AK INVEST” sh.a

MIÇANI CHANGE FXB Sh.p.k, KORÇA Licence: No. 183, dated 16.06.2008. Address: lagjja 7, rruga ”Ismail Qemali”, nr. 2, Korça Cambists: Jorgaq Micani, Vilson Mara Tel.: 082 44330 Mobile: 0692060685

PAPI EXCHANGE FXB Sh.p.k, KORÇA Licence: No. 184, dated 16.06.2008. Address: lagjja 9, rruga ”Mis Edit Durhan”, Korça Cambist: përparim Rustemi Tel.: 082 43011 Mobile: 0684000825

MUJAXHI FXB Sh.p.k, SHKODRA Licence: No. 185, dated 16.06.2008. Address: lagjja “Vasil Shanto”, rruga “Park”, blloku “Vaso Kadia”, Shkodra Cambists: ermir Mujaxhi, Luan Mujaxhi Tel.: 022 46762 Mobile: 0692022070

CANI 2005 FXB Sh.p.k, ELBASAN Licence: No. 186, dated 16.06.2008 Address: lagjja Shënkoll, Tregu industrial, Elbasan Cambists: Gani Cani, Riza Kotherja Tel.: 054 3330 Mobile: 0682097135 “FASETO FXB Sh.p.k, LIBRAZHD Licence: No. 187, dated 16.06.2008. Address: lagjja 1, pallati 18, Librazhd

Bank of Albania 109 2012 Supervision Annual Report

Cambist: petrit Facja Tel.: 051 43091 Mobile: 0692182477

MASUAL FXB Sh.p.k, LIBRAZHD Licence: No. 188, dated 16.06.2008. Address: Lagjja 1, përballë filialit të Postës Shqiptare, Librazhd Cambist: Meleqe Alla Tel.: 051 42423 Mobile: 0692987105 Acting as money transfer agent for the account of “AK INVEST” sh.a.

RENJA EXCHANGE FXB Sh.p.k, KORÇA Licence: No. 189, dated 17.06.2008 Address: lagjja 9, rruga “Miss Edith Durham”, pranë Nd/jes së Ujësjellësit, Korça Cambist: Bardhyl Renja Tel.: /082 248011 Mobile: 0692075664

N.A.E.L FXB Sh.p.k, LEZHA Licence: No. 190, dated 25.06.2008. Address: Lagjja “Besëlidhja”, rruga ”Luigj Gurakuqi”, ish Raiffeisen Bank, Lezha Cambist: leonard Ndoka Tel.: 021 523566 Mobile: 0682072392

LADELI 2007 FXB Sh.p.k, POGRADEC Licence: No. 191, dated 09.07.2008. Address: rruga ”Spitalit”, lagjja 5 (përballë poliklinikës së vjetër), Pogradec Cambists: lavdërim Miminllari, Eliverta Miminllari Tel.: 083 26719 Mobile: 0684061945

LUKA – AGJENSI FXB Sh.p.k, LEZHA Licence: No. 192, dated 09.07.2008. Address: Rruga “Luigj Gurakuqi”, lagjja “Besëlidhja” (pranë ish Raiffeisen Bank), Lezha Cambist: nikoll Luka Tel.: 021 522462 Mobile: 0682296845

ELIRIJANA FXB Sh.p.k, KORÇA Licence: No. 193, dated 10.07.2008. Address: rruga “Kiço Greco”, agjencia e udhëtareve, Korça Cambists: Spase Ago, Anesti Zguro Tel.: 082 246177

110 Bank of Albania Supervision Annual Report 2012

Mobile: 0692054856, 0682360217

ANISA 2007 FXB Sh.p.k, KORÇA Licence: No. 194, dated 10.07.2008. Address: Blloku Rinia, tek ish lokali Rinia, Korça Cambist: Shefqet Muço Tel.: 082 48999 Mobile: 0692172184

LIFO FXB Sh.p.k, KORÇA Licence: No. 195, dated 11.07.2008. Address: rruga “Midhi Kostani”, zona e Pazarit 1, Korça Cambist: Ali Lifo Tel.: 082 50904 Mobile: 0693287021

YLLSON SHEHOLLARI FXB Sh.p.k, TIRANA Licence: No. 196, dated 11.07.2008. Address: rruga “Dibrës”, nr. 231,Tirana Cambist: Yllson Shehollari Tel.: 04 2228 403 Mobile: 0682374204

MERO FXB Sh.p.k, DEVOLL Licence: No. 197 dated 14.07.2008. Address: Bulevardi “Fuat Babani”, Bilisht, Devoll Cambists: Albert Mero, Alban Fetolli, Alketa Bedulla Tel.: 081 122331 Mobile: 0682029748 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

H.B FXB Sh.p.k, TIRANA Licence: No. 198, dated 14.07.2008. Address: Blvd. “Zogu I”, Qendra Tregtare Tirana (pranë Bankës Amerikane), Tirana Cambist: Haxhi Biçaku Tel.: 04 2237 249 Mobile: 0682000301 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

JONI FXB Sh.p.k, KAVAJA Licence: No. 199, dated 23.07.2008. Address: lagjja 3, rruga “Tre Dëshmorët”, Kavaja Cambist: Çezar Kosova Tel.: 055 47592

MAIG 25 FXB Sh.p.k, TIRANA

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Licence: No. 200, dated 23.07.2008. Address: Rruga “Luigj Gurakuqi”, pranë ish foto Skënderbeu, Tirana Cambist: Maksim Koka Mobile: 0684089111

REAL XH. FXB Sh.p.k, ELBASAN Sh.p.k, ELBASAN Licence: No. 201, dated 31.07.2008 Address: office 1 Lagjja “28 Nëntori”, pallati 109/1, Elbasan Office 2: lagjja “Çlirimi”, Rruga “Thoma Kalefi”, Nr. 5, Elbasan Cambists: ismahil Idrizi, Aleksandër Idrizi Tel.: 054 57870 Mobile: 0692103952 Acting as money transfer agent for the account of “AK INVEST” sh.a.

L – MUSTA FXB Sh.p.k, KAVAJA Licence: No. 202, dated 04.08.2008. Address: Lagjja 3, rruga “Qazim Karriqi”, Kavaja Cambist: laim Musta Tel.: 055 247902 Mobile: 0682301318

VALONA CHANGE FXB Sh.p.k, VLORA Licence: No. 203, dated 11.08.2008. Address: rruga ”Perlat Rexhepi”, lagjja “Osman Haxhiu”, pranë Sahatit, Vlora Cambists: Yzedin Jahaj, Sali Amzaj Tel.: 033 222577 Mobile: 0692420342

UKU FXB Sh.p.k, LEZHA Licence: No. 204, dated 13.08.2008. Address: lagjja “Skënderbeg”, pallati 43, kati I, Lezha Cambist: Aleksandër Uku Tel.: 021 522208 Mobile: 0692577432

E.K.B. – QYLAFKU FXB Sh.p.k, TIRANA Licence: No. 205, dated 15.08.2008. Address: rruga “Konferenca e Pezës”, pallati 145, shkalla 4, apt. 25, Kati I, Tirana Cambists: Bajram Qylafku, Klarita Qylafku Tel.: 04 2273 589 Mobile: 0682137094

PANTEKO FXB Sh.p.k, KUÇOVA Licence: No. 206, dated 15.08.2008. Address: lagjja “Tafil Skendo”, rruga “Naftëtari”, (pranë shkollës private “28 Nëntori”), Kuçova Cambists: liri Karakashi, Arben Karakashi

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Tel.: 031 122054 Mobile: 0682214357, 0682327271 Acting as money transfer agent for the account of “AK INVEST” sh.a.

S.F.A. LEKA FXB Sh.p.k, GJIROKASTRA Licence: No. 207, dated 15.09.2008. Address: lagjja “18 Shtatori”, Gjirokastra Cambist: Skënder Leka Tel.: 084 262942 Mobile: 0682695587

EDLIR FXB Sh.p.k, TIRANA Licence: No. 208, dated 16.09.2008. Address: rruga “Llazi Miho”, Kombinat, pranë stacionit të autobuzave, Tirana Cambists: Bajram Çela, XhuljanÇela Tel.: 04 2352 261 Mobile: 0682141333 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

LIKA AGENCY FXB Sh.p.k, PEQIN Licence: No. 210, dated 16.10.2008. Address: Bulevardi kryesor, Peqin Cambist: kujtim Lika Tel.: 051 222623 Mobile: 0682736199 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

SOTTA - AG FXB Sh.p.k, ELBASAN Licence: No. 211, dated 16.10.2008. Address: Office 1: Lagjja “Luigj Gurakuqi”, pallati 73, Elbasan Office 2: Lagjja “Brigada 17 sulmuese”, Rruga “Thoma Kalefi”, përballë ish Kinoklub “Metalurgu”, Elbasan Cambists: Sokol Tatzati, Xhemali Liçi Tel.: 054 258875 Mobile: 0692082021

EXTRA CHANGE FXB Sh.p.k, ELBASAN Licence: No. 212, dated 16.10.2008. Address: Bulevard “Qemal Stafa”, lagjja “Kongresi i Elbasanit”, Elbasan Cambist: Adem Ngjela Mobile: 0682999747

E – BAROLLI FXB Sh.p.k, BILISHT Licence: No. 213, dated 16.10.2008. Address: Sheshi “1 Maj”, Qendër Bilisht Cambist: ervehe Baholli

Bank of Albania 113 2012 Supervision Annual Report

Tel.: 081 122368 Mobile: 0692491925

ANDI – FRANCESCO FXB Sh.p.k, BELSH, ELBASAN Licence: No. 214, dated 21.10.2008. Address: Godina 5-katëshe, Qendër Belsh, Elbasan Cambists: Azis Tafani, Marjeta Tafani Tel.: 058 22243 Mobile: 0682169870 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

STADE FXB Sh.p.k, LUSHNJA Licence: No. 215, dated 28.10.2008. Address: lagjja “Skënder Libohova”, pranë Bashkisë, Lushnja Cambists: Dhimitër Stambolliu, Abaz Demiri Mobile: 0682126815

ARDURI FXB Sh.p.k, LUSHNJA Licence: No. 216, dated 30.10.2008. Address: lagjja “Skënder Libohova”, pranë Bashkisë, Lushnja Cambists: Arben Durri, Dylber Halla Tel.: 035 20998 Mobile: 0682346342

AL & TA FXB Sh.p.k, TIRANA Licence: No. 217, dated 31.10.2008. Address: rruga e Dibrës, pallati ANI, kati i parë, Tiranë Cambists: Alfred Cenolli, Spartak Dobi Tel.: 04 2256 726 Mobile: 0692072290, 0693113069 Acting as money transfer agent for the account of “AK INVEST” sh.a.

FREAL-F.K.P FXB Sh.p.k, BILISHT Licence: No. 218, dated 05.11.2008. Address: Bulevardi “Fuat Babani”, pallati 4, Bilisht Cambists: Fredi Kutrolli, Pellump Kutrolli Tel.: 081 123300 Mobile: 0692099796 Acting as money transfer agent for the account of “AK INVEST” sh.a.

XHAIZ FXB Sh.p.k, TIRANA Licence: No. 219, dated 05.11.2008. Address: rruga e Dibrës, pallati Aurora Konstruksion, Tirana Cambists: iljaz Ahmati, Xhafer Lala Tel.: 04 2253 404 Mobile: 0682087281, 0682045566

ANA – MARIA FXB Sh.p.k, BELSH, ELBASAN

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Licence: No. 220, dated 21.11.2008. Address: qendër Belsh, Elbasan Cambists: Fatos Hysa, Alketa Hysa Tel.: 058 22700 Mobile: 0683678734

TOSHI – ELI FXB Sh.p.k, TIRANA Licence: No. 221, dated 25.11.2008. Address: rruga “Gjergj Legisi”, pallati nr.12, Kati I, Tirana Cambist: tosh Vata Mobile: 0682205501

DAMELA FXB Sh.p.k, BELSH, ELBASAN Licence: No. 222, dated 26.11.2008. Address: qendër Belsh, Elbasan Cambist: Gazeli Hysa Tel.: 058 22024 Mobile: 0683282710 Acting as money transfer agent for the account of “AK INVEST» sh.a.

ESI – ENA FXB Sh.p.k, TIRANA Licence: No. 223, dated 15.12.2008. Address: rruga “Llambi Bonata”, pallati 44, shkalla 1, ap. 12, Kati I, Tirana Cambists: loreta Bajrami, Agron Bajrami Tel.: 04 2351 722 Mobile: 0692069702 Acting as money transfer agent for the account of “AK INVEST” sh.a.

MOGI FXB Sh.p.k, TIRANA Licence: No. 224, dated 15.12.2008. Address: rruga “Bardhok Biba”, pallati 75, shkalla 6, ap. 22,Tirana Cambists: olimbi Hajdari, Hasan Hajdari Tel.: 04 2266 041 Mobile: 0694039021, 0693113069

LANA2 AD FXB Sh.p.k, TIRANA Licence: No. 225, dated 24.12.2008. Address: rruga “”, pallati 167/1, Tirana Cambists: ixhlale Alimerko, Shyhrete Likaj, Anilda Neziri Tel.: 04 2376 025 Mobile: 0692033511 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

DPA FXB Sh.p.k, TIRANA Licence: No. 226, dated 26.12.2008. Address: qendra Tregtare Univers në autostradën Tiranë - Durrës, km 7, Tirana

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Cambists: Ardian Grori, Endrit Gjoksi, Bledar Canaj, Albert Sara, Dhimitër Papadhopulli Tel.: 04 2380 154 Mobile: 0682631941 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

R & M TOURS – 2008 FXB Sh.p.k, MIRDITA Licence: No. 227, dated 29.12.2008. Address: rruga “Shën Vincenso d’Paoli”, Ura e Jakut, pallati 3-katësh, ndarja nr. 3, Rrëshen, Mirdita Cambists: Altin Dodaj, Martin Dodaj Tel.: 021 723390 Mobile: 0693429663

JMS & D FXB Sh.p.k, TIRANA Licence: No. 228, dated 19.01.2009. Address: Rruga e Elbasanit, pranë filialit të Postës Shqiptare, Tirana Cambists: elida Pergega, Besiana Qatromi, Jurgen Demolli Tel.: 04 2230 728 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

NINO - PEPKOLA FXB Sh.p.k, RRËSHEN, MIRDITA Licence: No. 229, dated 03.02.2009. Address: Banesë private, kati I, tregu i lirë, Rrëshen, Mirdita Cambist: Artan Pepkola Tel.: 021 723049 Mobile: 0682066147 Acting as money transfer agent for the account of “AK INVEST» sh.a.

GJOCI-INVEST FXB Sh.p.k, TIRANA Licence: No. 230, dated 04.03.2009. Address: rruga Kodër Kamëz, godinë dykatëshe, kati I, afër urës, Tirana Cambists: lavdie Gjoci, Ferit Gjoci Tel.: 047200876, 048303700 Mobile: 0692063048 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

MERPA FXB Sh.p.k, TIRANA Licence: No. 231, dated 06.03.2009. Address: Bulevardi “Bajram Curri”, pallatet “1 Maj”, shk.6, ap.54, Tirana Cambists: lindita Merdani, Tomor Merdani Tel.: 04 2400 142 Mobile: 0693850550, 0693806942 Acting as money transfer agent for the account of “AK INVEST” sh.a.

116 Bank of Albania Supervision Annual Report 2012

V.I.B.A. - I FXB Sh.p.k, TIRANA Licence: No. 232, dated 12.03.2009. Address: rruga “Punëtorët e Rilindjes”, prapa Lulishte “1 Majit”, Tirana Cambists: Alda Elmazaj, Valendita Elmazaj, Bedri Elmazaj Tel.: 04 2249 511 Mobile: 0692437831 Acting as money transfer agent for the account of “AK INVEST” sh.a.

KLAUD 09 FXB Sh.p.k, FIER Licence: No. 233, dated 01.04.2009. Address: lagjja “Kastrioti”, rruga ”Ramiz Aranitasi”, pll. 198/1, shk. 1, Fier Cambist: klaud Meta Tel.: 034 32206 Mobile: 0682077908

KRISI 08 FXB Sh.p.k, FIER Licence: No. 234, dated 10.04.2009. Address: rruga ”Aulona”, lagjja “Kastrioti”, QTU, Fier Cambist: Genci Basha Tel.: 034 249732 Mobile: 0694010817, 0683010817 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“JORGAQ FXB Sh.p.k, VLORA Licence: No. 235, dated 22.04.2009. Address: lagjja “Isa Buletini”, rruga “Sadik Zotaj”, pallati 293, shkalla 1, apt. 4, Vlora Cambist: Vasillaq Marku Tel.: 033 230241 Mobile: 0682162876

“ARISAN FXB Sh.p.k, ELBASAN Licence: No. 236, dated 04.05.2009. Address: lagjja “Kongresi i Elbasanit”, bulevardi “Qemal Stafa”, pallati 16, Elbasan Cambists: Hasan Pepa, Neim Hoxha Tel.: 054 244705 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“UNICORNER FXB Sh.p.k, ELBASAN Licence: No. 237, dated 05.05.2009. Address: Lagjja “Luigj Gurakuqi”, bulevardi “Qemal Stafa”, pallati 13, kati I, njësia nr. 1, Elbasan Cambist: Dionis Biça Mobile: 0692054726 Acting as money transfer agent for the account of “AK INVEST” sh.a.

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“HAFEKO FXB Sh.p.k, DURRËS Licence: No. 240, dated 24.07.2009. Address: Lagjja Nr. 6, rruga “”, pallati 335, kati I, Durrës Cambist: Haxhi Kotarja Tel.: 052 231210 Mobile: 0682157889

“ABAT – 2009 FXB Sh.p.k, TIRANA Licence: No. 241, dated 28.07.2009. Address: rruga “Sadik Petrela”, 100 m mbi disko Venue, Tirana Cambist: Andi Teneqexhi Tel.: 04 2421 403 Mobile: 0692087014

“XHANGARË FXB Sh.p.k, ROSKOVEC, FIER Licence: No. 242, dated 07.09.2009. Address: Lagja nr. 1, sheshi qendror, pallati 12, kati I, Roskovec, Fier Cambist: Ferdije Cepele Mobile: 0692082273 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“UNION – GOLD FXB Sh.p.k, TIRANA Licence: No. 243, dated 09.09.2009. Address: Rruga e Kavajës, pallati 4, dyqani 2 (pallati me shigjeta), Tirana Cambists: Sagena Çaçi, Shefqet Hoxha Tel.: 04 2421 546 Mobile: 0692112192 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“P– PANEL –2008 FXB Sh.p.k, TIRANA Licence: No. 244, dated 11.09.2009. Address: rruga “Ndre Mjeda”, përballë Qendrës Tregtare Condor, Tirana Cambists: Anisa Papadhima, Dritan Selenica Tel.: 04 2260 133 Mobile: 0672761865, 0672600216 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“FORGALI FXB Sh.p.k, TIRANA Licence: No. 245, dated 18.09.2009. Address: Bulevardi “Bajram Curri”, Pallatet Agimi, Shk 1, Ap.8, Tiranë Cambists: kadri Forgali, Klevis Forgali Tel.: 04 2227 075 Mobile: 0672736179 “MRRUKU FXB Sh.p.k, TIRANA Licence: No. 246, dated 02.10.2009. Address: rruga e Kavajës, pallati 3 (pranë klinikës dentare UFO), Tirana

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Cambists: Altin Zyberi, Shtjefen Mrruku Tel.: 04 2255 512 Mobile: 0682084700

“ROYAL FOREX FXB Sh.p.k, TIRANA Licence: No. 247, dated 09.10.2009. Address: Bulevardi “Bajram Curri”, pallatet e Aviacionit, shkalla 3/1, apt. 7,Tirana Cambist: Arben Dragusha Tel.: 04 2246 902 Mobile: 0692165020

“VINSENT CHANGE FXB Sh.p.k, VLORA Licence: No. 248, dated 26.10.2009. Address: rruga “Sadik Zotaj”, kullat Kollozi, kati I, Vlora Cambist: Altin Troka Tel.: 033 200030 Mobile: 0694033991

“SHABA – TRANSFERTE FXB Sh.p.k, KAVAJA Licence: No. 249, dated 03.11.2009. Address: lagja nr. 2, godinë1 katëshe, pranë ish bashkisë, Kavaja. Cambist: vahid Shaba Mobile: 0683012296

“EDALEM FXB Sh.p.k, BELSH, ELBASAN Licence: No. 250, dated 11.11.2009. Address: qendër Belsh, Elbasan Cambists: Hysen Hysa, Emiljano Hysa Mobile: 0682320350

“AGJEKA 2009 FXB Sh.p.k, KORÇA Licence: No. 251, dated 11.11.2009. Address: lagja nr. 7, Blloku “28 Nëntori” (pranë librarisë), Korça Cambists: pavllo Emini, Urim Progri Tel.: 082 257540 Mobile: 0692917848

“BRACKO FXB Sh.p.k, GJIROKASTRA Licence: No. 252, dated 12.11.2009. Address: lagjja “18 Shtatori”, godinë 1 katëshe (përballë farmacive të qytetit), Gjirokastra Cambist: tahir Çelo Tel.: 084 277717

“ALL OF SERVICE TRANS FXB Sh.p.k, LUSHNJA Licence: No. 253, dated 25.11.2009. Address: office 1 Rruga e Durrësit (Ndërtesa ish kafe Flora), kati I, Tirana

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Office 2: Lagjja “Skënder Libohova”, nr. 21, Lushnja Cambist: Brunilda Shima Tel.: 042 226595 (Office 1), 035 222987 (Office 2) Mobile: 0682053995 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“ARBA – 01 FXB Sh.p.k, TIRANA Licence: No. 254, dated 25.11.2009. Address: rruga e Elbasanit, (pranë degës së Alpha Bank), Tirana Cambists: Agron Mahmuti, Odhisea Anagnosti, Ervin Shehu Tel.: 04 2344320 234 4628 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“RENATO FXB Sh.p.k, FIER Licence: No. 255, dated 26.11.2009. Address: lagjja “Konferenca e Pezës”, Rruga Peza 2, pallati 85, kati I, Fier Cambists: renato Mucaj, Juland Ferzaj, Muco Mucaj, Bekim Shehaj Tel.: 034 231567 Mobile: 0692078501 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“NX-ELVI FXB Sh.p.k, TIRANA Licence: No. 256, dated 14.12.2009. Address: rruga “Qemal Stafa”, përballë Prokurorisë së Përgjithshme, Tirana Cambists: nderim Saraçi, Myrteza Kadria Tel.: 04 2278 114 Mobile: 0682279737 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“EXCHANGE L-D FXB Sh.p.k, TIRANA Licence: No. 257, dated 14.12.2009. Address: rruga “Abdyl Frashëri”, pallati Hekla, kati I, ngjitur me Euromax, Tirana. Cambist: Skënder Hasani Tel.: 04 2261 595 Mobile: 0692097513 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“PATRIK & DANIEL FXB Sh.p.k, TIRANA Licence No.258, dated 28.12.2009. Address: rruga ”Asdreni”, pallati 4, shkalla 5, apt. 68,Tirana Cambists: Dalina Kumani, Astrit Kumani

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Tel.: 04 237 6410, 04 237 6410 Mobile: 0692103390, 0682590799 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“LUZATI FXB Sh.p.k, TIRANA Licence: No. 259, dated 30.12.2009. Address: rruga “Komuna e Parisit”, pallati SARAEL, Kulla 1, Tirana Cambists: Shpëtim Luzati, Elton Luzati Tel.: 04 232 0032, 04 232 0032 Mobile: 0694344100 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“HANXHARI - EDJA FXB Sh.p.k, VLORA Licence: No. 260, dated 08.01.2010. Address: rruga “Sadik Zotaj“, 50m larg Bankës Raiffeisen, Vlora Cambist: edja Hanxhari Tel.: 033 224408 Mobile: 0692065372 Acting as money transfer agent for the account of “AK INVEST” sh.a

“PAULO - 2006 FXB Sh.p.k, TIRANA Licence: No. 261, dated 08.01.2010. Address: rruga ”Ismail Qemali”, përballë picerisë Era, Tirana Cambist: pellump Ramaj Tel.: 04 224 4638 Mobile: 0672010529

“TONIK FXB Sh.p.k, TIRANA Licence: No. 262, dated 12.01.2010. Address: rruga “Frang Bardhi”, godina 4-katëshe (Vala Kompani), Selitë, Tirana Cambist: petrit Prrenjasi Tel.: 04 232 0661 Mobile: 0692085750 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“EDI - 2006 FXB Sh.p.k, TIRANA Licence: No. 263, dated 13.01.2010. Address: lagja nr. 3, Bathore, Kamëz, Tirana Cambist: lazam Troci Tel.: 048 303932 Mobile: 0682055716 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“GOSTIMA UNION FXB Sh.p.k, ELBASAN

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Licence: No. 264, dated 21.01.2010. Address: Fshati Gostimë, Komuna Qendër, Elbasan Cambist: nuri Plaka Tel.: 058 720196, 058 720196 Mobile: 0682208323 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“DAILA – 2007 FXB Sh.p.k, VLORA Licence: No. 265, dated 21.01.2010. Address: rruga “Sadik Zotaj”, pallati 372, Vlora Cambist: xhevaire Meçaj Tel.: 033 400204 033 400204 Mobile: 0682281100 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“TABE FXB Sh.p.k, KORÇA Licence: No. 267, dated 01.02.2010. Address: lagjja 9, Rruga “Miss Edit Durham”, Korça Cambists: Taqo Plloça, Arben Lifo Tel.: 082 57911 Mobile: 0682691727

“KOLETA FXB Sh.p.k, KORÇA Licence: No. 268, dated 02.02.2010. Address: lagjja 8, Blloku “8 Nëntori”, Pranë gjimnazit “Themistokli Gërmenji”, Korça Cambist: thoma Koleta Mobile: 0692454490

“CIMI SHEMBITRAKU FXB Sh.p.k, KORÇA Licence: No. 269, dated 03.02.2010. Address: rruga “Fan Stilian Noli”, lagjja 7, blloku ”8 Nëntori”, pallati 2, kati I, Korça Cambist: Shkëlqim Shembitraku Mobile: 0692216370

“PRRENJASI UNION FXB Sh.p.k, PRRENJAS Licence: No. 270, dated 03.02.2010. Address: Bulevardi “Rinia”, zyra pranë Western Union, Përrenjas Cambists: nadire Tola, Fatmira Albajrami Tel.: 059 122354 Mobile: 0692933568, 0692049472 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“AGIMI-UNION FXB Sh.p.k, ELBASAN Licence: No. 271, dated 04.02.2010.

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Address: rruga “11 Nëntori”, Pallati 38, Elbasan Cambist: xhaneta Stafa Tel.: 054 259 455; 257 853 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“SELEKT FXB Sh.p.k, LUSHNJA Licence: No. 272, dated 05.02.2010. Address: lagjja ”Skënder Libohova”, Lushnja Cambist: Hamlet Gega Tel.: 035 220838 Mobile: 0682095677 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“GOLDEN DINAR FXB Sh.p.k, DURRËS Licence: No. 273, dated 12.02.2010. Address: Lagjja nr.5, Rruga “Mujo Ulqinaku”, Pallati “Arvi”, Kati I, Durrës Cambist: luan Zeko Tel.: 052 238177 Mobile: 0692083277 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“REINARDI FXB Sh.p.k, VLORA Licence: No. 274, dated 12.02.2010. Address: Bulevardi Vlorë-Skelë, Përballë ”Kalit të Trojës”, Vlora Cambist: Adelina Metaj Tel.: 033 238758 Mobile: 0682155706 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“ERIS AL FXB Sh.p.k, LIBRAZHD Licence: No. 275, dated 07.04.2010. Address: Bulevardi kryesor, Librazhd Cambist: ndriçim Tola Tel.: 051 423899 051 423444 Mobile: 0692020911 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“GEGA - BOGDANI FXB Sh.p.k, PRRENJAS Licence: No. 276, dated 07.04. 2010. Address: rruga Nacionale, Lagjja nr.2, Pallati 30, Shk 1, Ap.2, Pranë Stadiumit, Përrenjas Cambists: Agron Gega Mobile: 0682613037

“EXCHENGE MALO & MANI FXB Sh.p.k, POGRADEC

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Licence: No. 277, dated 12.04.2010. Address: lagja nr. 3, rruga “Kajo Karafili”, kati I, Pogradec Cambists: Maliq Bego, Mani Sinanaj Tel.: 083 225231 Mobile: 0684096836

“XHEVAHIRI - 2010 FXB Sh.p.k, LEZHA Licence: No. 279, dated 14.04.2010. Address: Lagjja “Besëlidhja”, Rruga “Luigj Gurakuqi”, Pallati 3-katësh, Kati I, Lezha Cambists: xhevahir Gjini Tel.: 021 522387

“MARSILDA FXB Sh.p.k, VLORA Licence: No. 280, dated 23.04.2010. Address: office 1: Orikum, Qendër (pranë PTT), Vlora Office 2: Novoselë, Qendër, Vlora Office 3: Selenicë, Qendër, Vlora Office 4: Frakull, përbri shkollës 9-vjeçare, Vlora Office 5: Bulevardi kryesor, Pallati 5-kate, nr. 25, Kotë, Vlora Cambists: Fatbardha Beja, Pranvera Mejdiaj, Marjus Memushaj, Shezai Aliaj, Blerta Abazaj, Rremzi Balilaj Tel.: 039 12322 Mobile: 0692266331 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“SONI DURAL FXB Sh.p.k, TIRANA Licence: No. 281, dated 26.04.2010. Address: Rruga “Luigj Gurakuqi“, Pallati 24/1, Tirana Cambists: ilirjan Cara, Flora Cara Tel.: 04 225 7154 Mobile: 0692093717 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“SIAL FXB Sh.p.k, ELBASAN Licence: No. 282, dated 26.04.2010. Address: Fshati Bishqem, Komuna Pajovë, Peqin (pranë shkollës 9-vjeçare Bishqem), Elbasan Cambists: Fatos Sinani, Yllka Sinani, Kujtim Vogli Tel.: 058 070086 Mobile: 0692063560; 0692333699 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“TELE.CO&CONSTRUCTION FXB Sh.p.k, FIER Licence: No. 283, dated 28.04.2010. Address: lagjja“Kastrioti”, pranë Bankës Raiffeisen, Fier Cambists: tatjana Çobo, Edmira Gjeçi

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Tel.: 034 502531 Mobile: 0692086562 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“ARSEN 2010 FXB Sh.p.k, VLORA Licence: No. 284, dated 13.05.2010. Address: lagjja“24 Maji”, Rruga “Miss Durhan”, Pallati i ri Golemi, Kati I, Vlora Cambist: Alma Biça Tel.: 033 403263 Mobile: 0692163159 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“EMILY-TRAVEL FXB Sh.p.k, LUSHNJA Licence: No. 285, dated 19.05.2010. Address: lagjja “Xhevdet Nepravishta”, Pranë Poliklinikës Qendrore, Lushnja Cambists: Jemin Meçi, Ilirjan Meçi, Gentjan Meçi, Armand Meçi, Robert Kadiu Tel.: 035 225977 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“AMADEUS TRAWELL AND TOURS FXB Sh.p.k, TIRANA Licence: No. 286, dated 24.05.2010. Address: Zyrë brenda Aeroportit “Nënë Tereza”, kati I, fshati Rinas, Komuna Nikël, Durrës Cambists: enkela Sollaku, Gjergji Sollaku Tel.: 04 238 1974, 04 224 7490 Mobile: 0682062130 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“FLORI 2010 FXB Sh.p.k, TIRANA Licence No.287, dated 27.05.2010. Address: lagjja Nr. 5, Rruga “Mihal Duri”, Nr. 22,Tirana Cambists: Florian Merxhushi, Nail Merxhushi Tel.: 04 280 7844 Mobile: 0692315034

“MARFIN FXB Sh.p.k, ELBASAN Licence: No. 288, dated 27.05.2010. Address: Lagjja “Luigj Gurakuqi”, pallati 70, kati I, Elbasan Cambists: Marsida Ashiku, Altin Ashiku Tel.: 054 246767, 054 246767 Mobile: 0692926313 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“NILDAVIS FXB Sh.p.k, TIRANA Licence: No. 289, dated 01.06.2010.

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Address: rruga “Azem Hajdari”, Banesë nr.3, Bathore, Tirana Cambist: riza Cani Mobile: 0683414111 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“EXCHANGE LEKA 010 FXB Sh.p.k, POGRADEC Licence: No. 290, dated 01.06.2010. Address: rruga “Europa”, Lagjja nr.3, Pallati pranë valutës, Kati I, Pogradec Cambist: Agron Leka Mobile: 0694370260

“BESHIRI FXB Sh.p.k, TIRANA Licence: No. 292, dated 04.06.2010. Address: rruga “Urani Pano”, Pallati i ri prapa Hotel Tiranës, Kati I, Tirana Cambists: Arben Beshiri, Arben Vaqari Mobile: 0682023922

“MIRI & ANI EXCHANGE FXB Sh.p.k, VLORA Licence: No. 293, dated 21.06.2010. Address: Lagjja “28 Nëntori”, pranë librarisë qendrore, Vlora Cambist: Fatmir Mataj Tel.: 033 238147 Mobile: 0682420606

“LUDIANNA FXB Sh.p.k, TIRANA Licence: No. 294, dated 30.06.2010. Address: Bulevardi “Gjergj Fishta”, Pallati 8, tek Enti Rregullator i Energjisë,Tirana Cambist: lumturi Cjapi Tel.: 04 226 0025 Mobile: 0694031219 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“REI - 2010 FXB Sh.p.k, LUSHNJA Licence: No. 295, dated 01.07.2010. Address: lagjja “Skënder Libohova”, Pallati 5-katësh, Kati I, Lushnja Cambist: Avni Shuli Mobile: 0692076179

“KEBEST FXB Sh.p.k, TIRANA Licence: No. 296, dated 05.07.2010. Address: rruga ”Durrësit”, Pallatet Gintash, Laprakë, Tirana Cambists: eglantina Baroka, Sokol Baroka Tel.: 04 241 3030 Mobile: 0672084031 Acting as money transfer agent for the account of “AK INVEST” sh.a.

126 Bank of Albania Supervision Annual Report 2012

“NOKA - 2010 FXB Sh.p.k, TIRANA Licence: No. 297, dated 13.07.2010. Address: rruga “George W Bush”, Pallati 5-katësh, Kati 1, mbrapa Monumentit të Partizanit të Panjohur, Tirana Cambists: ismen Noka, Esmeralda Xhamallati Tel.: 04 223 5075 Mobile: 0692073375 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“SMART EXCHANGE FXB Sh.p.k, TIRANA Licence: No. 298, dated 13.07.2010. Address: Rruga e Durrësit, Pallatet Gintash, Dyqani nr.8, Laprakë, Tirana Cambist: nylbi Basha Mobile: 0692058711

“NE-O-AL FXB Sh.p.k, TIRANA Licence: No. 299, dated 16.07.2010. Address: office 1: Rruga Tiranë-, Qesarakë, Pranë Restorant Freskut, Tirana Office 2: Rruga e Dibrës, Pallati 330, Shk.3, Ap.14, Tirana Cambists: Andrea Onjea, Agim Tato Tel.: 04 236 4269, 04 236 6749 Mobile: 0694045090 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“SALILLARI H.T.K FXB Sh.p.k, DURRËS Licence: No. 300, dated 16.07.2010. Address: pranë mbikalimit Sukth i Ri, Durrës Cambist: tefta Salillari Tel.: 057 122360 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“2F CONSTRUKSION VG FXB Sh.p.k, ELBASAN Licence: No. 301, dated 20.07.2010. Address: Fshati Gostim, 100 metra pranë kryqëzimit, Elbasan Cambists: Fatmira Dhepa, Nertila Dhepa Tel.: 058 720500 Mobile: 068222555 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“PUNTO PER PUNTO FXB Sh.p.k, TIRANA Licence: No. 302, dated 21.07.2010. Address: office 1: Rruga ”Myslym Shyri”, 60/1, Hyrja 3, Tirana Office 2: Rruga “Kavajës”, Pallati 219, Shkalla 1, Ap. 2,Tirana Office 3: Rruga”Myslym Shyri”, Pallati 56/2, Tirana Office 4: Rruga “Bardhyl”, Pallati 12, Shkalla 2, Ap. 8,Tirana Cambists: Ardian Kazaferi, Leonard Pelari; Griselda Izvira; Rozarta

Bank of Albania 127 2012 Supervision Annual Report

Bukaçi; Jetmira Zhuri; Gerta Pashollari; Liljana Kastrioti Tel.: 04 242 6344 Mobile: 0672025475 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“O 2 FXB Sh.p.k, TIRANA Licence: No. 303, dated 13.08.2010. Address: Office 1: Rruga”Sulejman Delvina”, Dyqani pranë postës nr.8, Tirana Office 2: Rruga “Luigj Gurakuqi“, Tirana 6,Tirana Cambists: ilirjan Turkoviç, Maldi Zhabjaku Tel.: 04 240 7698 Mobile: 0682064044, 0682135747

“EDJONA FXB Sh.p.k, VLORA Licence: No. 304, dated 24.08.2010. Address: rruga ”Halile”, Lagjja Kushtrimi, Pallati 1336, Vlora Cambist: eriona Bregu Tel.: 033 239575 Mobile: 0692277510 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“KLOMIR FXB Sh.p.k, TIRANA Licence: No. 305, dated 27.08.2010. Address: rruga”Demokracia”, Qendër Vorë, Tirana Cambist: Dervish Mema Tel.: 047600307 Mobile: 0672620900 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“KLOBES FXB Sh.p.k, GRAMSH Licence: No. 306, dated 02.09.2010. Address: Bulevardi “10 Korriku”, Lagjja Holta, pranë OSSH-së, Ndërtesë një katëshe, Gramsh Cambist: klodjan Braçja Mobile: 0672082548 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“MOBAL ALBANIA FXB Sh.p.k, TIRANA Licence: No. 307, dated 02.09.2010. Address: rruga “Dëshmorët e 4 Shkurtit”, Pallati “Sky Towers”,Tirana Cambist: Mirela Tesho Tel.: 048202-202/3; 042223-254 Mobile: 0682090109 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“UNION SELVIA FXB Sh.p.k, TIRANA

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Licence: No. 308, dated 07.09.2010. Address: rruga Dibrës, tek Selvia, Pallati AK, Kati 1, nr.2, Tirana Cambist: lavdije Noka Tel.: 042253404 Mobile: 0686071160 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“VARANGU FXB Sh.p.k, TIRANA Licence: No. 309, dated 08.09.2010. Address: rruga”Xhanfize Keko”, Pallati 2, shk.1, Ap.2. Tirana Cambist: vladimir Varangu Tel.: 042345331 Mobile: 0682126451 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“TERINI TRAVEL AGENCY FXB Sh.p.k, SARANDA Licence No.310, dated 14.09.2010. Address: lagjja nr.4, Rruga “Mithat Hoxha”, Saranda Cambist: Fatos Demiri Tel.: 085224985 Mobile: 0692094030 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“ERBIAL FXB Sh.p.k, KOPLIK Licence: No. 311, dated 15.09.2010. Address: koplik Qendër, Malësi e Madhe, Përballë Hebaj Center, Koplik Cambists: ilir Rexhvelaj, Luan Rexhvelaj Tel.: 021123-000 Mobile: 0694023808 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“NIKOVA FXB Sh.p.k, TIRANA Licence: No. 312, dated 23.09.2010. Address: rruga “Ferit Xhajko”, Nr.24/6,Tirana Cambists: kudrete Vardhami, Denisa Nanaj, Niko Vardhami Tel.: 2340-366 Mobile: 0682038819 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“MBK IMPORT EKSPORT FXB Sh.p.k, TIRANA Licence: No. 313, dated 29.09.2010. Address: rruga ”Sulejman Delvina”, Përballë Hotel Diplomat 12/1, Tirana Cambists: klaidi Lika, Elisabeta Bakullari, Olsi Hastoçi, Denis Mere Tel.: 04 2480 870 Mobile: 0692090705 Acting as money transfer agent for the account of “AK INVEST” sh.a

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“ERGI-UNION FXB Sh.p.k, DURRËS Licence No.314, dated 29.09.2010. Address: lagjja Nr. 14, 200 metra larg Gjykatës së Apelit, Shkozet, Durrës Cambists: Andi Bleta, Ervis Shala Tel.: 052 265249 Mobile: 0692131551 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“E&J. KERÇIKU’’ LTD TIRANA Licence: No. 315, dated 05.10.2010. Address: rr. “Lord Bajron”, Nd. 22, H. 4,Tirana Cambist: Eqerem Kërçiku Tel.: 04 2237695 Mobile: 0682226983

“KALEMI TRAVEL & EXCHANGE FXB Sh.p.k, TIRANA Licence: No. 316, dated 11.10.2010. Address: rr. “Sami Frashëri”, Pallati Coloseu,Kati I, Tirana Cambist: Marsel Kalemi Tel.: 04 2254826 Mobile: 0692296057

“V - FOREX FXB Sh.p.k, TIRANA Licence: No. 317, dated 22.10.2010. Address: rruga ”Dëshmorët e 4 Shkurtit”, Pall. nr. 138, Kati i I-rë, Përballë Ambasadës Ruse, Tirana Cambists: ervin Shehu, Adelina Kajo Tel.: 04 2240499 Mobile: 0695454828 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“BANERT FXB Sh.p.k, VLORA Licence: No. 318, dated 26.10.2010. Address: lagjja “29 Nëntori”, Rr. Rruga “Sadik Zotaj”, pallati 517, Vlora Cambist: Alban Duka Tel.: 033 408190 Mobile: 0682065801; 0695692502 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“TENDI UNION FXB Sh.p.k, TIRANA Licence: No. 319, dated 29.10.2010. Address: rruga “Don Bosko”, Pall. 133, Shk. 1, Kati I, Tirana Cambists: Marjana Guda, Ina Kamberi dhe Dashmira Qinami Tel.: 04 2256655 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

130 Bank of Albania Supervision Annual Report 2012

“ARTOS-OR FXB Sh.p.k, ELBASAN Licence: No. 320, dated 04.11.2010. Address: lagjja “Kongresi i Elbasanit”, Bulevardi “Qemal Stafa”, Pallati nr.12, Kati I, Elbasan Cambist: Arif Tosku Tel.: 054244487 Mobile: 0692027989

“GOLEMI-LXH FXB Sh.p.k, TIRANA Licence: No. 321, dated 08.11.2010. Address: rr. “Sami Frashëri”, Pallati 17, Kati 1, Tirana Cambists: Manush Meshau, Ylli Meshau Mobile: 0682649114

ANSA UNION FXB Sh.p.k, TIRANA Licence: No. 322, dated 22.11.2010. Address: rr. “Arkitekt Kasemi”, Pallati Nr.240/1, Ap.1,Kati 1, Tirana Cambists: Majlinda Gjoza, Marsela Gjoza, Dritan Rustemi, Alminda Gjoka, Vilma Shehi, Malvina Ibra, Gerta Reka Tel.: 04 2345539 Mobile: 0672028609 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“GALAKTIK TRAVEL FXB Sh.p.k, DURRËS Licence: No. 323, dated 25.11.2010. Address: lagjja “13”, Rr. “Pavarësia”, Përballë ish-frigoriferit, Plazh, Durrës Cambist: luan Taipi Tel.: 052 262274 Mobile: 0692020095 Acting as money transfer agent for the account of “AK INVEST” sh.a

“ENID 2010 FXB Sh.p.k, DURRËS Licence: No. 324, dated 26.11.2010. Address: lagjja 12, sheshi “Nako Spiro’’, tek autobusi i NISH Tulla, kati i 1, Durrës Cambists: Abdi Mane, Dine Malo Tel.: 052 236246 Mobile: 0682039277, 0682226000

“OCEANBLU FXB Sh.p.k, TIRANA Licence: No. 325, dated 28.12.2010. Address: Bulevardi “Bajram Curri”, dyqan në katin përdhe në pallatin përballë Gjykatës së rrethit Tiranë, Tirana Cambist: Murat Ferruni Tel.: 04 2270349 Mobile: 0672033222

Bank of Albania 131 2012 Supervision Annual Report

“LADI CHANGE FXB Sh.p.k, VLORA Licence: No. 326, dated 05.01.2011. Address: lagjja “Osman Haxhiu”, Pallati Nr. 537, Kati 1,tek Posta Qendrore, Vlora Cambist: lavdosh Ibrahimi Tel.: 033 239189 Mobile: 0692150302

“MARPIONI FXB Sh.p.k, VLORA Licence: No. 327, dated 05.01.2011. Address: lagjja “Isa Buletini”, Rruga “Sadik Zotaj”, pallati Nr. 1198, kati 1, Vlora Cambist: Aristotel Papa Tel.: 033 222464 Mobile: 0684024246

“LONDON TRAVEL FXB Sh.p.k, KAVAJA Licence: No. 328, dated 12.01.2011. Address: lagjja nr.2, rruga “Jurgen Trade”, lokali përballë ish-Bashkisë, Kavaja Cambists: Aviola Kumbaro, Benet Kumbaro, Arjan Maliqati, Elmira Kumbara Tel.: 055 242667/5620, 055 242698 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“E-RESULAJ FXB Sh.p.k, FIER Licence: No. 329, dated 14.04.2011. Address: lagjja “29 Nëntori”, rruga ”Kastriot Muço”, pallati 6, kati 1, Fier Cambist: edi Resulaj Tel.: 034 222111 Mobile: 0696021221

“ITAL-MARKET FXB Sh.p.k, TIRANA Licence: No. 330, dated 14.04.2011. Address: Bulevardi “Bajram Curri”, pallatet “1 Maji”, nr. 24/2,Tirana Cambists: Fation Xhindoli, Jonida Ziu Tel.: 04 4517678 Mobile: 0692506620, 0692089105

“TAD FXB Sh.p.k, TIRANA Licence: No. 331, dated 05.05.2011. Address: rruga “Robert Zhvarc”, Farkë, Tirana Cambists: Albana Tahiraj, Marlen Tahiraj Tel.: 042482850 Mobile: 0674095578 Acting as money transfer agent for the account of “AK INVEST” sh.a.

132 Bank of Albania Supervision Annual Report 2012

“UNION CITY PARK FXB Sh.p.k, TIRANA Licence: No. 333, dated 27.05.2011. Address: Autostrada Tiranë-Durrës, Km 10, Qendra Tregtare City Park, Vora, Tirana Cambists: eltjon Xhani Tel.: 04 509132 Mobile: 0666055558 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“ATLANTIKU LU-02 FXB Sh.p.k, LUSHNJA Licence: No. 334, dated 09.06.2011. Address: lagjja ”Skënder Libohova”, Pallti 3 Katësh, kat i parë, përballë Bashkisë, Lushnja Cambist: enea Myftari Tel.: 035 222158 Mobile: 682088548; 0695121898 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“ADVI FXB Sh.p.k, TIRANA Licence: No. 335, dated 23.08.2011. Address: Rruga “Gjergj Fishta”,Dyqani nr.3, Kati I, Tirana Cambists: viktor Hoxha, Adem Selamaj Mobile: 0682231100; 0682208668

“ILIA CIKO FXB Sh.p.k, KORÇA Licence: No. 336, dated 26.08.2011. Address: lagjja 7, Bulevardi “Shën Gjergji”, tek turizmi Behar Koçibelli, Korça Cambists: ilia Ciko, Agron Paci Mobile: 0692098683

“A.E.XH FXB Sh.p.k, TIRANA Licence: No. 337, dated 14.10.2011. Address: rruga “Pandi Dardha”, Pallati 48/1, Kati I, Njësia nr.2, Laprakë, Tirana Cambists: xhevat Lazri, Etjon Lazri Tel.: 04256094 Mobile: 0682000420 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

“DALANI 2011 FXB Sh.p.k, TIRANA Licence: No. 338, dated 24.10.2011. Address: Bulevardi “Bajram Curri”, Pallati nr.4, Shkalla Nr.3, Tirana Cambist: Altin Dalani Tel.: 04 2340874 Mobile: 0693745732 Acting as money transfer agent for the account of “AK INVEST” sh.a.

Bank of Albania 133 2012 Supervision Annual Report

GLEI EXCHANGE FXB Sh.p.k, TIRANA Licence: No. 339, dated 28.10.2011. Address: Sheshi “Sulejman Pasha”, Ndërtesa Nr.2, Hyrja Nr.3,Tirana Cambists: Fredi Vata,Doriana Vata Tel.: 04 2249730 Mobile: 0682025111 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

KASTRO & MANDI FXB Sh.p.k, TIRANA Licence: No. 340, dated 09.11.2011. Address: rruga “Kavajës”, Nr. 16,Tirana Cambists: kozeta Shehu, Nertila Shehu, Kastriot Murati Tel.: 04 4816604 Mobile: 0696274900

MARGI FXB Sh.p.k, ELBASAN Licence: No. 341, dated 10.11.2011. Address: lagjja“Kongresi i Elbasanit”, Bulevardi “Qemal Stafa”, Pallati nr.26, Kati i parë, Elbasan Cambists: Arben Kovaçi, Alfred Kaxhiu Tel.: 54241921 Mobile: 0672957002 Acting as money transfer agent for the account of “AK INVEST” sh.a.

E & H LILA FXB Sh.p.k, TIRANA Licence: No. 342, dated 15.11.2011. Address: Rruga e Durrësit, dyqani nr. 2,Tirana Cambist: File Lila Tel.: 04 451 9802 Mobile: 0692059363 Acting as money transfer agent for the account of “AK INVEST” sh.a.

ENEA TRAVEL 2011 FXB Sh.p.k, POGRADEC Licence: No. 343, dated 21.11.2011. Address: rruga ”Kajo Karafili”, Lagjja 167, Kati I, Pogradec Cambists: Marjan Fezollari, Enxhi Kulari Tel.: 083226859 Mobile: 0684815382 Acting as money transfer agent for the account of “AK INVEST” sh.a.

ÇAUSHI&ONJEA – 2010 FXB Sh.p.k, SARANDA Licence: No. 344, dated 22.12.2011. Address: lagja nr. 2, godinë 4-katëshe, rruga “Onhezmi”, Saranda Cambists: Baftjar Çaushi, Qemal Onjea Mobile: 0692347843, 0692306451

AGUSTIN BUSHI AB 2011” FXB Sh.p.k, SHKODRA Licence: No. 345, dated 09.01.2012.

134 Bank of Albania Supervision Annual Report 2012

Address: rruga “Studenti”, Pallati “Fishta 2”, Kati I, Shkodra Cambists: Agustin Bushi, Simon Bushi, Flora Bushi, Albana Guri Mobile: 066 66 97 777 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

GERI - 1997 FXB Sh.p.k, TIRANA Licence: No. 346, dated 31.01.2012. Address: rruga Kavajës, Pallati nr.3, Kati I, Tirana Cambists: nexhmi Uka, Oltjana Uka Tel.: 042371228 Mobile: 0686037710

“A & L EXCHANGE 02” FXB Sh.p.k,TIRANA Licence: No. 347, dated 21.02.2012. Address: rruga “Dibrës”, Nr. 2,Tirana Cambists: lorenc Konomi, Aleko Plaku Mobile: 0682157100

LURA 2011 FXB Sh.p.k,TIRANA Licence: No. 348, dated 06.03.2012. Address: Rruga Nacionale, Instituti Kamëz, tek Kryqëzimi i Zallherit, Godina 2-katëshe, Kati I, Kamëz, Tirana Cambists: Aranit Gjoçi, Edlina Gjoçi, Adelia Gjoçi Mobile: 662028030 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

URIXEN FXB Sh.p.k, FIER Licence: No. 349, dated 07.03.2012. Address: qendër “Mbrostar Ura”, Fier Cambist: Shkëlzen Kuçi Mobile: 0692421222 Acting as money transfer agent for the account of “AK INVEST” sh.a.

GJIRITI - DL FXB Sh.p.k, KORÇA Licence: No. 350, dated 07.03.2012. Address: lagjja 9, Rruga “Midhi Kostandini”, pranë Teatrit “Andon Z. Çajupi”, Korça Cambists: Dylber Gjiriti, Diana Gjiriti Mobile: 0695360160

GFU - AL FXB Sh.p.k, ELBASAN Licence: No. 351, dated 07.03.2012. Address: Office 1:Lagjja“Luigj Gurakuqi”, Pallati 75, Kati I, Ap.2, Elbasan Office 2: Rruga“Abdyl Frashëri” pranë Librit Universitar, Kati I, Tirana Cambists: nereida Prezja, Aldi Arapi, Rozeta Arapi, Renaldo Bodeci

Bank of Albania 135 2012 Supervision Annual Report

Mobile: 0692054330

GREMSHI FXB Sh.p.k, TIRANA Licence: No. 352, dated 02.04.2012. Address: rruga “Medar Shtylla”, përballë Universitetit të NewYork-ut, Tirana Cambist: Aristidh Papajani Tel.: 44502674 Mobile: 0695489470

ALBA-FOREX FXB Sh.p.k, TIRANA Licence: No. 353, dated 02.04.2012. Address: rruga “Abdyl Frashëri”, Pallati 12/1, Nr.3, Tirana Cambists: Dritan Xhindoli, Arbëror Agastra Tel.: 04 2270541 Mobile: 0686025101; 0682036268 Acting as money transfer agent for the account of “AK INVEST” sh.a.

ORTI FXB Sh.p.k, ELBASAN Licence: No. 354, dated 26.04.2012. Address: lagjja “28 Nëntori”,Autostrada Elbasan Metalurgji, Qendra tregtare Orti, Elbasan Cambist: kadri Mehalla Tel.: 054246933

PRO EXCHANGE FXB Sh.p.k, TIRANA Licence: No. 355, dated 17.05.2012. Address: office No.1 Rruga “Sami Frashëri”, pallati 1, shk.3, kati 1, ap.20, Tirana Office No.2 Rruga “Myslym Shyri”, Pallati 51, Shk. 2, Ap. 24,Tirana Office No.3 Rruga “Kavajës”, Dyqani nr. 62, pranë ish-Samsungut, Tirana Cambists: oltjan Hoxholli, Holta Xhurxhi,Daniela Saraseli, Teneda Luli, Aurora Xhorxhi, Elona Bebja, Suela Çuri, Arjeta Qurku Tel.: 04 2270935 Mobile: 0672018747

ALBANIAN EAGLE TOURS FXB Sh.p.k, TIRANA Licence no.356, dated 07.05.2012. Address: Bulevardi “Gjergj Fishta”, Kulla nr.2, Tirana Cambists: Jonida Hila, Elona Lula Tel.: 04 2420892 Mobile: 0686061641 Acting as money transfer agent for the account of “AK INVEST” sh.a.

“MUCOLLARI” FXB Sh.p.k, TIRANA Licence: No. 357, dated 18.06.2012. Address: rruga “Medar Shtylla”, Tirana Cambist: Bujar Muçollari Tel.: 04 6303573

136 Bank of Albania Supervision Annual Report 2012

Mobile: 0682345814

MAKAPAKA EXCHANGE FXB Sh.p.k, TIRANA Licence: No. 358, dated 19.07.2012. Address: rruga “Bajram Curri”, Pallatet 1 Maji, Shk. 4,Tirana Cambist: ergys Demneri Mobile: 0682083838

ANFOLI-2010 FXB Sh.p.k, GJIROKASTRA Licence: No. 359, dated 31.07.2012. Address: lagjja “18 Shtatori”, pallati pesë katësh, përballë tavernës “Labëria”, kati i parë, Gjirokastra Cambist: Anest Ligu Tel.: 084262942 Mobile: 0692247513

GYSI-JUSRA FXB Sh.p.k, TIRANA Licence: No. 360, dated 12.09.2012. Address: rruga “Muhamet Gjollesha”, pallati 31, shk. 1, kati i parë, apt. 103,Tirana Cambists: Fari Gjura, Dashurie Gjura Mobile: 0682021222

AD – MONEYGRAM FXB Sh.p.k, TIRANA Licence: No. 361, dated 12.09.2012. Address: Rruga “Myslym Shyri” (kryqëzimi me rrugën ”Reshit Çollaku”, pallatet ”Shallvare”, shkalla 1, apt. 2/2,Tirana Cambists: Boriana Nikolla, Rovena Nikolla, Erion Jakupi Tel.: 042 363814; 042 363814 Mobile: 0665699037 Acting as money transfer agent for the account of “AK INVEST” sh.a.

BUSHI EXPRES FXB Sh.p.k, LIBRAZHD Licence: No. 362, dated 20.09.2012. Address: Banesë private, pranë Nënprefekturës (ish këshilli i rrethit), Librazhd Cambists: Daut Gjokola, Ylli Daka Tel.: 051422080 Mobile: 0692091690 Acting as money transfer agent for the account of “Financial Union Tirana” Sh.p.k

KËMBIMI VALUTOR BALLA (GONI) FXB Sh.p.k, DURRËS Licence: No. 363, dated 30.10.2012 Address: lagja nr. 4, rruga ”Skënderbej”, pallati përballë Bankës së Bashkuar, kati i parë, nr. 6, Durrës Cambists: Mimoza Balla Tel.: 052 229640, 052 229640 Mobile: 0694634444

Bank of Albania 137 2012 Supervision Annual Report

KRUTAJED FXB Sh.p.k, TIRANA Licence: no. 364, dated 31.10.2012. Address: Bulevardi “Bajram Curri”, Stacioni i autobusit pranë Ministrisë së Shëndetësisë, Tirana Cambist: edi Krutaj Tel.: 042378619 Mobile: 692147098 Acting as money transfer agent for the account of “AK INVEST” sh.a.

FLORIS FXB Sh.p.k, TIRANA Licence: No. 365, dated 14.11.2012. Address: rruga “Dibrës”, pallati Ani sh.p.k, Nr.2, Kati I, Tirana Cambists: eni Shkëmbi, Florin Noka Tel.: 042400323 Mobile: 0664022020 Acting as money transfer agent for the account of “AK INVEST” sh.a.

AMELIO FXB Sh.p.k, BALLSH Licence: No. 366, dated 19.11.2012 Address: Rruga nacionale Fier – Gjirokastra, kryqëzimi i Uzinës, lagjja ”5 shkurti”, Ballsh Cambists: naime Dervishaj, Ferat Shehaj Mobile: 0692275835 Acting as money transfer agent for the account of “AK INVEST” sh.a.

UNIVERSAL TRAVEL & IMMOBILIAR FXB Sh.p.k, TIRANA Licence: No. 367, dated 14.12.2012 Address: rruga ”Nazmi Rushiti”, kati i parë, godinë 8-katëshe, pranë maternitetit ”Koço Glozheni”, Tirana Cambists: klodian Llusha, Joana Ndoni, Fortion Llusha, Faik Llusha Tel.: 044400046 Mobile: 0674010330 Acting as money transfer agent for the account of “AK INVEST” sh.a.

EDU & ERLANDO FXB Sh.p.k, VLORA Licence: No. 368, dated 27.12.2012 Address: lagjja “Osman Haxhiu”, godinë prapa Muzeut, Vlora Cambist: njazi Caushaj Mobile: 0696384469

ONE-1” FXB Sh.p.k, TIRANA Licence: No. 369, dated 27.12.2012 Address: rruga ”Medar Shtylla”, lagjja ”Komuna e Parisit”, Tirana Cambist: elvira Resulaj Tel.: 04815525; 04815525 Mobile: 0674044481 Acting as money transfer agent for the account of “AK INVEST” sh.a. Z.M FXB Sh.p.k, GJIROKASTRA Licence: No. 370, dated 28.12.2012

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Address: lagjja “18 Shtatori” , Godinë 5-katëshe, Kati I, Gjirokastra Cambist: Çlirim Çomo Tel.: 084266750 Mobile: 0696482849

Bank of Albania 139 2012 Supervision Annual Report

ANNEX 12 DATA ON THE SHAREHOLDERS/PARTNERS OF NON BANK FINANCIAL INSTITUTIONS

Capital No. Non-bank financial institution Partners/Shareholders Equity share Ownership origin 1 Unioni Financiar Tiranë Sh.P.K Individual 100% Private Domestic Ministry of Economy, Trade and 2 Albanian Post Office Sh.A. 100% public Domestic Energy 3 Credins Leasing Sh. A. Individual 100% Private Domestic 4 Ak-Invest Sh.A. Individual 100% Private Domestic 100% minus 5 Noa Sh.A. Amance Holding NV Private Foreign 1 share Albanian Besa Capital Fund 75.06% Private Domestic 6 Fondi Besa Sh.A. Individual 24.94% Private Domestic Individual 54.69 Private Domestic 7 Fin – Al Sh.P.K. Balfin Ltd. 22.9 Private Domestic Rivers Stiks Capital sh.a. 22.4 Private Foreign First Albanian Financial Development 8 Ministry of Finance. 100% Public Domestic Company – Faf Sh.A. Banka Raiffeisen sh.a. 75% Private Domestic 9 Raiffeisen Leasing Sh.A. Raiffeisen Leasing International 25% Private Foreign GmbH, Austria 10 Tirana Leasing Sh.A. “Piraeus Bank” S.A., Greece 100% Private Foreign 11 Easypay Sh.P.K Individual 100% Private Domestic Emerging Europe Leasing and 71.93% Private Doreign Finance B.V 12 Landeslease Sh.A. Individual 27.52% Private Domestic 1 individual 0.55% Private Foreign Vision Fund International, California 13 Visionfund Albania Sh.P.K 100.00% Private Foreign USA 14 Sogelease Albania Sh.A. Banka Societe Generale Albania sh.a. 100% Private Domestic 15 Capital Invest Sh.A. Individual 100% Private Domestic NewCentury Holdings XI, L.P. 50% Private Foreign 16 Tranzit Sh.P.K NCH Balkan Fund, L.P. 50% Private Foreign 17 Albanian Factoring Servicessh.A. Individual 100% Private Domestic 18 M – Pay Sh.P.K Individual 100% Private Foreign 19 Omnifactor Sh.P.K Individual 100% Private Domestic 20 Platinium Investment Sh.P.K Individual 100% Private Domestic Individual 55% Private Domestic 21 Balkan Factors Albania Sh.A. Shmigo Ltd, Cyprus 45% Private Foreign

140 Bank of Albania