Transit Forward: Transit Master Plan 2040 Workshop Series #2 September/October 2019 Feedback Overview

Date/time: Tuesday September 17th, 2019 Date/time: Wednesday September 18th, 2019 1:00 PM to 2:30 PM Noon to 1:30 PM Location: Warwick Public Library Location: URI Multicultural Center Warwick, RI Kingston, RI Date/time: Tuesday September 17th, 2019 Date/time: Wednesday September 18th, 2019 5:30 PM to 7:00 PM 5:30 PM to 7:00 PM Location: RIDOA/1 Capitol Hill Location: Blackstone Valley Visitors Center Providence, RI Pawtucket, RI Date/time: Thursday October 10th, 2019 5:30 PM to 7:00 PM Location: Middletown Town Hall Middletown, RI

In December 2018 an initial series of workshops for the Transit Master Plan were held to introduce the plan, provide an assessment of existing transit services in Rhode Island, and solicit public feedback on existing needs and experiences. These workshops were held in Providence, Woonsocket, and Newport.

This second series of workshops were held in September and October 2019 to provide attendees with an overview of several future potential scenarios and along with improvement strategies to address Rhode Island’s transit needs. These workshops were held in Warwick, Providence, Kingston, Pawtucket, and Middletown. The same agenda and activities were completed at each workshop. All materials are available on the Transit Master Plan website (https://transitforwardri.com).

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The workshop was set up in an open house format, allowing visitors to freely circulate and visit stations that described each scenario along with a dot voting station on priorities. Stations used dot voting, open comment boards, and activities to gain feedback from participants. Each workshop included a formal presentation explaining the project, providing background on the existing network and details on each scenario. Documentation of the workshop feedback is attached.

In advance of the workshops, 25 pop-up events were conducted at numerous bus stops and transit hubs. The pop-up events included informational boards and flyers to inform riders about the project and encourage them to engage with the project team at these workshops. Over 1,000 interviews were conducted at these 25 pop-up events.

Each workshop was comprised of the following components:

• Overview Presentation - A 30 minute presentation highlighting the scenarios. • Station 1 Welcome- Overview of the plan and outreach efforts to date • Station 2 Low Scenario - Statewide and metro boards illustrating the low scenario along with a scenario briefing book. • Station 3 Medium Scenario - Statewide and metro boards illustrating the medium scenario along with a scenario briefing book. • Station 4 High Scenario - Statewide and metro boards illustrating the high scenario along with a scenario briefing book. • Station 5 Priorities – Dot voting exercise on top priorities for a range of strategies.

The major differences by scenario is as follows:

• Scenario 1: Address Most Pressing Needs – Focused on addressing largest gaps between provided service and customer demand. 2 November 15, 2019

• Scenario 2: Improve & Expand Transit – Take transit steps further to make it more compelling. • Scenario 3: Comprehensive Statewide Network – Develops a robust transit services in all parts of the state where there is transit demand.

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The scenarios are intended to give a sense of what can happen at varying levels of investment, provide a framework for continued public discussion, and broaden discussion to other policy decisions to move towards a more seamless system. The scenarios are not intended to offer a forced choice among scenario or represent packages that must be chosen or implemented in total (instead possible to pick and choose). The Transit Master Plan Scenario Briefing Book was prepared to provide an overview of the various transit improvement scenarios and all materials were posted on the Transit Master Plan website (https://transitforwardri.com/documents.asp).

A brief overview of the feedback received at the workshops follows. Participation

Over 100 people in total attended the five workshops. These participants represented a wide variety of stakeholders from agencies, state and local government, and members of the public. Over 1,000 interviews were conducted at the pop-up events leading up to the workshops with over 400 comments and ideas received. Additionally, 90 online comments were received at the time of the workshops, and an online interactive transit input map was used. Over 150 recommendations for potential transit improvements were provided, and over 30

4 November 15, 2019

general comments were provided offering feedback about the workshop experience and opportunities to improve future outreach. A total of 360 votes were made on the priorities at the workshops. Top Transit Priorities

The final station of the workshop involved voting on priorities. A total of 360 votes were made on the priorities at the 5 workshops:

> Middletown Workshop 47 votes > Pawtucket Workshop 95 votes > URI Workshop 48 votes > Providence Workshop 99 votes > Warwick Workshop 71 votes

The following priorities are ranked from highest priority to lowest priority based on the 360 votes at all workshops. The highest priority strategies are longer and more frequent service and the lowest priority strategies involve light rail and mobility hubs.

Summary of All Workshops

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> Longer Hours of Service (highest) - Extended spans of service, plus more weekend service on most routes

> More Frequent Service - More frequent service on most routes (with varying improvements)

> More Frequent Commuter Rail to Boston - Weekday service between Providence and Boston every 30 to 60 minutes

> Improve Crosstown Bus Services - New routes that provide service without having to make connections at Kennedy Plaza

> Fare Integration - Ability to use MBTA Zone 8 pass on Amtrak trains

> Better Bus Stops - Shelters, seating, travel information and other upgrades

> Rapid Bus - R-Line type services in other urban corridors

> Bus Rapid Transit (BRT) - Bus service that operates like LRT in dedicated lanes with limited stops

> Expand Bus Service to New Areas - New local bus routes and more Flex service zones

> Faster Commuter Rail to Boston - Reduce Providence to Boston travel time to less than 60 minutes

> Regional Rapid Bus - Service from outer hubs via major roads, with priority treatments

> Light Rail Transit (LRT) - Rail service in urban areas in exclusive lanes

> Add Mobility Hubs (lowest) - Regional and community hubs as a focal point for mobility

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Workshop Comments

All workshop participants received post-it notes and comment card to leave comments for the project team. All comments are attached to this workshop summary report. There were many comments/feedback on routes, buses, or drivers that were very specific recommendations and these comments have been captured by RIPTA maintenance and scheduling staff for review and action. Comments made at each workshop related to likely Transit Master Plan recommendations were as follows:

> Simplify the fare structure to make transferring easier and cost effective

> An incremental approach to upgrading the transit network is needed as some strategies will work and other may not

> Expanded marketing of the transit services and the long term plan is needed

> More frequent service for longer hours is needed as an overall strategy and priority

> LRT seems very desirable, but it is not practical or cost effective; focus more on strategies such as BRT or rapid bus like the R-Line which is very successful

> Consider a phased approach - first rapid bus then possibly upgrading to BRT as a great incremental step to improve mobility on critical routes without breaking budgets 9 November 15, 2019

> High frequency service and affordable fares are critical for the Commuter Rail to be successful and complement AMTRAK to Boston

> Appreciate the use of the existing/abandoned rail tunnel in Scenario 2 and 3, it’s a wise use of an existing asset; more tunnels are not needed (i.e. Kennedy Plaza)

> System-wide 10 or 15-minute frequency is needed to major hubs and urban areas

> A more defined hub is needed at Green Airport (with marketing of this great service)

> Allow service to cross over the state line into Massachusetts and Connecticut

> Better branding of the bus stops is needed, system-wide, similar to the R-Line

> All buses, system-wide, should indicate the route number on the back of the bus and stops should tell waiting riders when the next bus is coming and the number

> Maintenance is needed to be a priority on the system – the rails, bus routes, bus stops, and buses

> Electrify the entire bus fleet and equip vehicles and stops with solar panels

> The FLEX service needs better marketing as it is a great service and not that far off from Uber/Lyft just a fraction of the cost

> Scenario 1 does not extend far enough into Southern RI

> Medical services in PVD seem to be moving to the fringes of the network and RIPTA is doing a great job of providing added service to these areas which needs to continue as the plan evolves

> Pay close attention to schedule synchronization to students/class schedules to capture more students, faculty and staff across the state

> The plan should consider the following service needs: o more frequent Sunday service is needed between West Bay and Newport 10 November 15, 2019

o service to Cumberland library o better service between Kennedy Plaza and Kent County o previously the inbound trips from Newport to Providence stopped at PVD Station before going back to Newport and this should be restored o more service to the schools is needed, such as CCRI and URI o would love to see three cross-bay ferry services or at least a through route o increased service to East Pawtucket is needed o bring back the Warwick Loop to increase intra-community service o CCRI makes the most sense as a Warwick hub o More east-west connections are needed in Warwick o More service needed to Charlestown and Westerly o All scenarios need to provide more service to Washington County o Extend rapid transit to URI o Avoid service cuts in critical areas such as Wayland Square

Popup and Online Comments

Over 1,000 interviews were conducted at 25 pop-up events leading up to the workshops with over 400 comments and ideas received. The pop-ups were held at the busiest bus stops and transit hubs, including:

> Kennedy Plaza > Burnside Park/Kennedy Plaza > Olneyville > Woonsocket AMP Music Festival > Newport Gateway Center > Sankofa World Market > Providence Station > Providence Innovation District > Kingston Station > Thayer Street > Pawtucket Hub/Visitors Center > Kingston Station > Warwick Mall > URI > Broad Street/R-Line > Providence Place Mall > Route 117 Park and Ride Lot/Warwick > Westminster Street > White Church Park and Ride Lot/Barrington

The comments received were organized into several themes, to include:

> Enhance existing service with cleaner buses, cleaner stops, more frequent service and better connectivity between routes for transfers

> New service in high demand areas such as Woonsocket, RI Hospitals, Kent County, Washington County, and Warwick

> Better access to bus service including cross-honoring and zone pricing 11 November 15, 2019

> Better facilities/hubs at Kennedy Plaza, Providence Station, Pawtucket and the many park-and-ride lots

> Easier to use service including cell phone apps, fare simplification and electronic messages with real time bus arrival times displayed and consistent bus number identification especially on the rear of buses.

> High capacity services to regional destinations such as Boston/NY as well as key destinations within the state such as Green Airport, Aquidneck Island and the East Bay.

The appendix includes the full list of comments received.

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Attachments • Boards • Transit Strategies • Comment Cards • Comment Summary

Boards

BETTER TRANSIT BETTER RHODE ISLAND www. Transit Forward RI .com

1,000 interactions at 25 popup events 400 popup comments and ideas 90 online comments 20 transit talks, municipal and stakeholder meetings 7 workshops COVENTRY Note: All routes/projects depicted here are conceptual atthis pointand would require furtherstudy if advanced

Washington St Washington SCENARIO 1 | MOST PRESSING NEEDS PROVIDENCE METRO AREA SERVICES 13 Stop &Shop Phenix VILLAGE Hotel

ARCTIC 242 W Warwick/ Coventry Flex

Washi 13

Main St Main Highland St Highland

ngton St 10 9 X

Roberts St X N14 REGIONAL 44

Main St 12X Main St

Provi Crossing Smithfield

Pawtuxet River de St Main East

nce St 295 6 Putnam Pike Putnam N14 12X

New London Ave Flex Coventry 242 WWarwick/

River Point Comstock Pkwy 19 9 Park X Park Industrial Cranston Amflex Dr

295 Plainfield Pike Centerville Rd Centerville Rd Centerville Rd Centerville

Sailor Wy 295

WARWICK Provide 13

WEST Kent County St nce

Courthouse Esmond St 58

Esmond St Hartford Ave Hartford

295

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44 In

depen

50 dence Wy dence

29 Provi de

Bald Hil nce St

l Rd Ave Atwood

SMITHFIELD YMCA Kent County Ave Waterman 6 6 A 13

Provide 28

High School George Waterman Rd nce St 58 Toll Gate Bald Hil 295 l Rd JOHNSTON Rhode Island 19 Mall 29

Plainfield Pike 10

295

13 9 Ave Greenville 12X New London Ave X X CCRI

W Natick Rd W Natick 29 Ave East LOCAL Hospital Kent 30

N14 22 Toll Gate Rd Gate Toll Bald Hill Rd N10 29 21

Warwick Oaklawn Ave 29 21 22 30

30

62 Stop &Shop

Atwood Ave Atwood 27

58 Mall

Bald Hill Rd Rd Hill Bald 27 Lambert Lind Hwy Lind Lambert Oaklawn Ave

New London Ave Douglas Pike Douglas 12X N14 65 95 Mayfield Ave Mayfield 30 21 22 X 29 X

62

66 95 Plainfield St Wo

onasquatucket Ave onasquatucket Greenwich Ave Greenwich Oaklawn Ave Phenix Ave Atwood Ave 9 Stop &Shop

X

Park n’Ride Route 117 12X D Fruit Hil 22 10 30

Knight St l Ave CRANSTON Pawtuxet River 29 Stop &Shop Randall X East Ave 17 Pond 30 New Lon Neutaconkanut Pond Dyer Twin River Road East St Cranston St

don Ave 58 Wenscott Reservoir Park

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Howard Ave Howard

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50 Cranston Print St Smith 95 DMV Greenwich Ave 6 Works Pond 30 Hospital Fatima 65 X

Pontiac Ave 21 12X Veterans Memorial Dr X Park Ave N14 Glenbridge Ave

66

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Chalkstone Ave Chalkstone Ave Chalkstone Ave Chalkstone College Rd Rd Smithfield Hartford Ave Hartford 62

Metro Centre Blvd Gorton

Pond Covington Dr City Douglas Ave Douglas Hillside Ave Service High CCRI 21

Budlong Rd N11 22 Post Rd

17

29 29 Dyer Ave

N10 Pontiac Ave Rd Cross t Midway Rd 37 Park n’Ride Sisson St Chestnut Paw Hill Ave 58 Mt. Pleasant 66 18 High School 27 55 92 tuxet River 57 Community Church 62 Pocas 28 95

14 Park n’Ride Garden City TF Green Connector Rd Rd Connector Green TF LINCOLN Foods Whole 55 14 set Ave Park n’Ride Greenwood Post Rd 14 Laurel Hill

Twin River

58

51 Aqueduct Rd Aqueduct

66 Ganse

19 Mineral Spring Ave 54 tt Ave tt 17 N10 21 PROVIDENCE Mount Pleasant Ave 73 30 eevi v Reservoir Ave Reservoir Ave 18 APPONAUG OLNEYVILLE NORTH

Jefferson Blvd Ave Park TF Green

Pontiac Ave 51 Parkade Brewery Old Louisquisset Pike Louisquisset Old Cranston St Ave Manton Union Ave 50 55 58 SQUARE 73

Gentian Ave 54 EAGLE Academy La Salle 8 Atwells Ave Atwells

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Stop &Shop Admiral St Admiral Shaw’s Pond Olneyville Colonial Ave 44 Square

LOCAL Main Ave Main L Garfield LOCAL

ong St ong Jefferson Blvd 30 River Ave Post Rd 14 Paw 21 21 95 tuxet Rive Valley St 65 54 92 X R 73 51 12X West Shore Rd r Price Rite X N14

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Post Rd Providence 22 10 246 Pontiac Ave Ellery St College RI East 31 62 10 Center VA Medical 66 Medical Center Roger Williams

Warwick Industrial Dr Ave Chapin Cranston St 30 X 14

9 Rolfe Sq Mashapaug Pontiac Ave Ave Huntington

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27 19 Academy E-Cubed Main Ave Main Pond Save-A-Lot 18 N10 21 Lincoln Woods Olney Pond 146 55

56 57 28

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17

Potters Ave Potters Broadway N11

8 Ave Douglas

N9 Ave Huxley 58 Buttonwoods Ave Buttonwoods Save-A-Lot Orms St 146 RI TF Green 29 Airport High School Alvarez 10

50 73

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Oakland Ave Pond Canada Strawberry Field Rd Field Strawberry N9

73 Elmwood Ave Elmwood Ave Ave Branch 51

Elmwood Ave N7 20 Price Rite 20

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DHS al H Ave Douglas 54

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6

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Wampanoag Plaza 61

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32 78

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Crescent View Ave 78

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114 Newport Ave 35 35 35 78 60 RI

61 Pawtucke High School E. Providence Ave Newport RIVERSIDE LEGEND

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Railroads FerryRoutes 114

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Washington St Washington SCENARIO 2 | IMPROVE AND EXPAND PROVIDENCE METRO AREA SERVICES Stop &Shop Phenix VILLAGE Hotel

ARCTIC 242 W Warwick/ Coventry Flex

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Main St Main Highland St Highland

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Roberts St X N14 REGIONAL Main St Main St 44

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High School George Waterman Rd nce St Toll Gate Bald Hil 295 l Rd JOHNSTON Rhode Island 19 Mall

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Plainfield Pike 10

295 9 Ave Greenville New London Ave LOCAL X X CCRI

W Natick Rd W Natick 29 Ave East LOCAL Hospital Kent

N14

22 N4 Toll Gate Rd Gate Toll Bald Hill Rd 29

Warwick Oaklawn Ave 29 22

62 Stop &Shop

Atwood Ave Atwood 27

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Bald Hill Rd Rd Hill Bald 27 Lambert Lind Hwy Lind Lambert Oaklawn Ave

New London Ave Douglas Pike Douglas N14 65 95 Mayfield Ave Mayfield 22 X 29 X

62

66 95 Plainfield St Wo

onasquatucket Ave onasquatucket Greenwich Ave Greenwich Oaklawn Ave Phenix Ave Atwood Ave 9 Stop &Shop

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Knight St l Ave CRANSTON Pawtuxet River 29 Stop &Shop Randall X East Ave New Lon Pond Neutaconkanut Pond Cranston St Dyer Twin River Road East St don Ave Wenscott Reservoir Park

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50 Cranston Print St Smith 95 DMV Greenwich Ave 6 Works Pond Hospital Fatima 65 X Pontiac Ave N4

Veterans Memorial Dr X Park Ave N14 Glenbridge Ave 66

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Chalkstone Ave Chalkstone Ave Chalkstone Ave Chalkstone College Rd Rd Smithfield 17 Hartford Ave Hartford 62

Metro Centre Blvd Gorton

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Budlong Rd N11 22

Post Rd

29 29 Dyer Ave 17 Pontiac Ave Rd Cross t Midway Rd 37 Park n’Ride Sisson St Chestnut Paw Hill Ave Mt. Pleasant 66 High School 27 tuxet River 92 Community Church 62 Pocas 28 95

14 Park n’Ride Garden City TF Green Connector Rd Rd Connector Green TF LINCOLN Foods Whole

14 set Ave Park n’Ride Greenwood Post Rd 14 Laurel Hill

Twin River

51 Aqueduct Rd Aqueduct

66 Ganse

19 Mineral Spring Ave 54 tt Ave tt 17 Mount Pleasant Ave PROVIDENCE eevi v Reservoir Ave Reservoir Ave

APPONAUG OLNEYVILLE

NORTH Park Ave Park

Jefferson Blvd TF Green

Pontiac Ave 51 Parkade Brewery Old Louisquisset Pike Louisquisset Old Station Cranston St Ave Manton Union Ave 50 SQUARE

Gentian Ave 54 EAGLE Academy La Salle Atwells Ave Atwells

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LOCAL Main Ave Main L Garfield LOCAL N4 ong St ong Jefferson Blvd River Ave Post Rd 14 Paw 8 30 95 tuxet Rive Valley St 65 54 92 X 51

West Shore Rd N3 r Price Rite X N14

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Cranston HS Smith St Smith N13 66 Post Rd Providence 22 10 246 College

62 Pontiac Ave Ellery St RI East 31 14 10 N4 Center VA Medical Medical Center Roger Williams

Warwick Industrial Dr Ave Chapin

Cranston St N2 X

9 30 Rolfe Sq Mashapaug Pontiac Ave Ave Huntington

X

19 Academy E-Cubed Main Ave Main Pond Save-A-Lot Lincoln Woods Olney Pond 146

56

RI State Park FEDERAL HILL FEDERAL Westminster St Westminster

Potters Ave Potters Broadway N11

8 Ave Douglas

N9 Ave Huxley Buttonwoods Ave Buttonwoods Save-A-Lot Orms St 146 RI TF Green 29 Airport High School Alvarez 10

N13

Knigh

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N3 St

Oakland Ave 50 Pond Canada

Strawberry Field Rd Field Strawberry N9 Elmwood Ave Ave Branch 51

Elmwood Ave N4 LL Elmwood Ave N7 20 Price Rite 20

RIPTA

Airport Rd 95 St Admiral

Job Lot

Centr St Dean

DHS

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Classical HS 20 S Park n’Ride Charles St 31 Charles St Charles 8 146 95 RI

Elmwood Ave 50 R 20 95 House Colony Sabin St Power Rd St Joseph X Hospital 65 Potters Ave Broad St R X Sackett St 51 PROVIDENCE DOWNTOWN N14 Roger Williams

288 Warwick

N9 Francis St Silver Spring St

CRANSTON St Broad 66

R N4 N9 St Charles Zoo Post Rd Early St REGIONAL 6 62 Pilgrim HS Walmart 6 6 Dudley St

6 Smithfield Ave 14 72 Roger Williams Pr Smithfield Ave 72 6 Warwick Ave airie

Walmart Mineral S Pond Warwick Vets Memorial HS REGIONAL Warwick Park Blackstone St Blackstone Liston CCRI Marketplace 6

T St Weeden

95 Ha hu Dorrance N13

Sandy Ln wthorne Educational

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Station Providence Stop &Shop Ave Branch N9 pring Ave Complex Sanchez

N11 Juanita

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REGIONAL Eddy StN3 Eddy St St Dyer N Main St 29 Warwick Ave

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Little Ave Warwick 95

Pond Point St Camp St South Main St Main South Shaws

95 Lonsdale Ave 72 PROVIDENCE Park Ave Park Hasbro ChildrensHospital N3 Broad St Thayer @ Stop&Shop CF/Cumberland Line 14 78

Hospital ofRhodeIsland

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CONIMICUT

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FOX POINT

Na 24x Dexter St Dexter River

rragan 34 Na 34 FALLS

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rraganse 92

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Broad St Broad Pawtucket Ave

Warwick Ave Warwick

Rochambeau Ave Rochambeau Park n’Ride Grace St

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Harborside Blvd River

hurch Ave hurch Ives St Sandy Ln Sandy tt Pkwy 60 PROVIDENCE East Ave Elmgrove Ave Cross St PAWTUXET N2 Pitman St Marketplace VILLAGE 29 92 Eastside

Angell St Lloyd Ave George St 1

Bridge Washington

REGIONAL DOWNTOWN St Broad PAWTUCKET

Harborside Johnson &Wales

Broad St N3 West West

East Blackstone Blvd Blackstone

Sh Ave

Main Station Central Fallls Pawtucket/ ore Rd ore Seekonk Rive 29 Be Butler Ave Barton Ave Narragansett Pkwy

ach Ave Veterans Memorial Pkwy Memorial Veterans r Blacks

WAYLAND tone Hospital Butler R SQUARE

HS Tolman ive Taunton Ave Ave Taunton r Park Blackstone Warwick Neck Ave Waterfront Dr Golf Course

Metacomet

34 Roosevelt Samuel Gorton Ave Mill Slater Providence 95

River 34 St Summit 29

Massasoit Ave Walcott St Exchange St Broadway

West Bridge Henderson

James St St School

Waterman Ave Waterman Tidewater Dr Tidewater 61 78 Sh Govt Center E Providence

ore Rd X

Seekonk Rive Seekonk 1 Longme Hospital Memorial 24x

adow Ave r

Veterans Memorial Pkwy Memorial Veterans 80

78 S Broadway St Prospect

John St RUMFORD Martin St Martin

Henderson Expy Henderson Henderson Expy Henderson Ar Stadium Massasoit Ave McCoy mi GATRA #11, #24

B stice Blvd

roadway 78 Benefit St Stop &Shop Hospital Bradley LOCAL

Armington N PROVIDENCE 195 B Corner ro PAWTUCKET

adway Ave Columbus y

Warren Ave Warren George Bennett Hwy Transit EmphasisCorridors REGIONAL Mobility Hubs N Broadway Transit Services EAST Taunton Ave 33 Providence 34 Pawtucket Ave 60 33 River N2 Hall St Beverage Hill Rd Hill Beverage Country Club Wannamoisett MBTA Station South Attleboro

61

Wampanoag Plaza

XX XX XX XX XX XX Pawtucket Ave Ave Waterman Cottage St Pawtucket Ave Pawtucket X X X X Shopping Recreation Healthcare Government Education Ferry Airport Train Station Park-n-Ride Transit Center

Academy Bay View Trail Wampanoag Central Ave Stop &Shop 24x

Shaw’s Bullocks Point Ave Wilson Ave Ar 33 33 LOCAL

78

Narragansett

Carousel Crescent Park Pawtucket Ave Pawtucket mi Park Plaza

Facilities Citizens Bank

stice Blvd stice Tripps Ln W Roger 78

Crescent View Ave

33 ill iams Ave iams 33 MBTA CommuterRail Express Bus Regional RapidBus;atleastevery30minspeak Every 60-minutesthroughouttheday. Every 30-minutespeakormostoftheday. Every 20-minutesduringpeakperiods Every 15-minutespeakormostoftheday Rapid Bus;10-minutefrequencyformostoftheday Extension ofBRTserviceoperatingasRapidBus BRT; 10-minutefrequencyformostoftheday LOCAL BRT-type amenities (every 10minsorbetterineachdirection)with Corridors withhigh-frequencytransitservice to theRItransitnetwork.RegionalandLocal. Intermodal connectivityhubswithdirectaccess

114 Newport Ave 78 60 RI

61 Pawtucke N2B Ave Newport High School E. Providence RIVERSIDE LEGEND

X t

Office Medical Lifespan Ave

Evergreen Ave Warren Benefit St Benefit

Park-n-Ride Taunton Pawtucket Ave Pawtucket Basket Market Apts 80 Commer 78

cial Way Mills Hunts Wampanoag Trail Wampanoag Ave Waterman Willet Ave Willet 78

Jo Evergreen Dr rdan St rdan Slater Park 146 Business Park Narragansett 95 RI 6 Catamor Thurber St e Blvd 34

33 GATRA #16 Bradley St Water Buildings Parks &greenspaces RI Highway US Highway Interstate Highway Shaw’s

County St Highland Ave Highland

Ten Ten

Mile Ri Mile

ver ver

Reserv

Central atio Upper Pond n 114 114

Railroads FerryRoutes 114

RI RI RI A St Mink A 60 61

X River St Ave River Fall

24x 34 195 School St Commerce Wy COVENTRY Note: All routes/projects depicted here are conceptual atthis pointand would require furtherstudy ifadvanced

Washington St Washington SCENARIO 3 | COMPREHENSIVE STATATEWIDE SYSTEM PROVIDENCE METRO AREA SERVICES 13 Stop &Shop Phenix VILLAGE Hotel

ARCTIC 242 W Warwick/ Coventry Flex N14 285 Smithfield

Washi 13

Main St Main Highland St Highland

ngton St 10 9 X

Roberts St X REGIONAL Main St Main St 44

Provi Crossing Smithfield

Pawtuxet River de St Main East

nce St 295 6 Putnam Pike Putnam N14

New London Ave Flex Coventry 242 WWarwick/

River Point Comstock Pkwy 19 9 Park X Park Industrial Cranston Amflex Dr LOCAL

295 Plainfield Pike Centerville Rd Centerville Rd Centerville Rd Centerville

Sailor Wy 295

WARWICK Provide 13

WEST Kent County St nce Courthouse N14 Esmond St 58

Esmond St Hartford Ave Hartford

295

Greenvil Den Stop &Shop

Plainfield Pike CRANSTON ni

Ginsu Way Ginsu

s J Roberts Expy Roberts J s

Walmart le Ave le

44 In

depen

50 dence Wy dence

29 Provi de

Bald Hil nce St

l Rd Ave Atwood

SMITHFIELD YMCA Kent County Ave Waterman 6 6 A 13 Provide

High School George Waterman Rd nce St 58 Toll Gate Bald Hil 295 l Rd JOHNSTON Rhode Island 28 19 Mall 29

Plainfield Pike 10

295

13 9 Ave Greenville New London Ave LOCAL X X CCRI

W Natick Rd W Natick 29 Ave East Hospital Kent 30

22

N14 Toll Gate Rd Gate Toll Bald Hill Rd N10 29

Warwick Oaklawn Ave 29 22 30

30

LOCAL 66 Stop &Shop

Atwood Ave Atwood 27

58 Mall

Bald Hill Rd Rd Hill Bald 27 Lambert Lind Hwy Lind Lambert Oaklawn Ave

New London Ave Douglas Pike Douglas N14 65 95 Mayfield Ave Mayfield 30 22 X 29

X

66 95 Wo 14 Plainfield St

onasquatucket Ave onasquatucket Greenwich Ave Greenwich Oaklawn Ave Phenix Ave Atwood Ave 9 Stop &Shop

X Park n’Ride Route 117 D Fruit Hil 22 10 30

Knight St l Ave CRANSTON Pawtuxet River 29 Stop &Shop Randall X East Ave Pond 30 New Lon Neutaconkanut Pond Dyer Twin River Road East St Cranston St

don Ave 58 Wenscott Reservoir Park 27 56

Park n’Ride Fruit Hill

Howard Ave Howard

K 56

Tribunal Traffic ill

ingly St ingly College Island Rhode

50 Cranston Print St Smith 95 DMV Greenwich Ave 6 Works Pond 17 30 Hospital Fatima N1 65 X Pontiac Ave N11 X Veterans Memorial Dr N14 Park Ave Glenbridge Ave

Shaws

Sockanosse Garden

Chalkstone Ave Chalkstone Ave Chalkstone Ave Chalkstone College Rd Rd Smithfield Hartford Ave Hartford 66

Metro Centre Blvd Gorton

Pond Covington Dr City

Douglas Ave Douglas Hillside Budlong Rd Ave Service High CCRI 22 Post Rd

29 29 Dyer Ave 17

N10 N1 Pontiac Ave Rd Cross t Midway Rd 37 Park n’Ride Sisson St Chestnut Paw Hill Ave 58 Mt. Pleasant N11 18 High School LOCAL 28 55 92 tuxet River 57 Community Church 66 Pocas 95

14 Park n’Ride Garden City TF Green Connector Rd Rd Connector Green TF LINCOLN Foods Whole 55 14 set Ave Park n’Ride Greenwood Post Rd 14 Laurel Hill

Twin River

58

51

Aqueduct Rd Aqueduct 66 Ganse

19 Mineral Spring Ave 54 tt Ave tt N10 PROVIDENCE 73

17 Mount Pleasant Ave 30 eevi v Reservoir Ave Reservoir Ave 18 27

APPONAUG OLNEYVILLE

NORTH Park Ave Park

Jefferson Blvd TF Green

Pontiac Ave 51 Parkade Brewery Old Louisquisset Pike Louisquisset Old Station Cranston St Ave Manton Union Ave 50 55 58 SQUARE 73

Gentian Ave 54 EAGLE Academy La Salle Atwells Ave Atwells

Spectacle

Stop &Shop Admiral St Admiral Shaw’s Pond Olneyville Colonial Ave 44 Square

LOCAL Main Ave Main L Garfield LOCAL N1

ong St ong Jefferson Blvd

REGIONAL River Ave Post Rd 14 Paw 8 30 95 tuxet Rive Valley St 65 54 92 X 73 51

West Shore Rd N14 r Price Rite X N1

N7

Cranston HS Smith St Smith N13

Post Rd Providence 22 10 246 Pontiac Ave Ellery St College RI 66 East 31 10 Center VA Medical Medical Center Roger Williams 14 17 Warwick Industrial Dr Cranston St Ave Chapin X

9 30 Rolfe Sq Mashapaug Pontiac Ave Ave Huntington N2 N5

X

19 Academy E-Cubed Main Ave Main Pond Save-A-Lot N10 Lincoln Woods Olney Pond 146 55

56 57

RI State Park FEDERAL HILL FEDERAL Westminster St Westminster

Potters Ave Potters Broadway N11

8 Ave Douglas

N9 Ave Huxley 58 Buttonwoods Ave Buttonwoods Save-A-Lot Orms St 146 RI TF Green 29 Airport High School Alvarez 10

73

N13 Knigh

t t St

Oakland Ave 50 Pond Canada Strawberry Field Rd Field Strawberry N9

73 Elmwood Ave Elmwood Ave Ave Branch 51 N7

Elmwood Ave N1 20 Price Rite

N10

RIPTA

Airport Rd 95 St Admiral Job Lot Centr St Dean

DHS al H Ave Douglas 54

Classical HS 20 S Park n’Ride Charles St 31 Charles St Charles 8 146 95 RI

Elmwood Ave 50 R 20 95 House Colony Sabin St Power Rd St Joseph N1 X Hospital 65 Potters Ave Broad St R X 51 N14 Sackett St PROVIDENCE DOWNTOWN Roger Williams

288 Warwick N5

N9 Francis St Silver Spring St

CRANSTON St Broad R N9 St Charles Post Rd Zoo Early St REGIONAL 6 Pilgrim HS Walmart 6 66 58 6 Dudley St 51

55

72 R

6 Smithfield Ave 14 Roger Williams Pr Smithfield Ave 72 6 Warwick Ave airie

Walmart Mineral S Pond Warwick Vets Memorial HS REGIONAL Warwick Park Blackstone St Blackstone Liston CCRI Marketplace 6

T St Weeden

95 Ha hu Dorrance N13

Sandy Ln wthorne Educational

Dave’s rbers Ave

Station Providence Stop &Shop Ave Branch N9 pring Ave Complex Sanchez N3 N11 Juanita

Park n’Ride N MainSt West Shore Rd Shore West 92 North Burial RISD Brown University Bus Terminal Peter Pan Ground

Smithfield Ave Smithfield N1

REGIONAL Eddy St Eddy St St Dyer

N5 N Main St 3 29 Warwick Ave 4

Bus Tunnel R St Water S N5 Hope HS Doyle St Job Lot

Warwick Ave LOCAL

Foods Whole 3 Warwick Ave

Warwick Ave Warwick 3 Little 95

Pond Point St

58 Camp St South Main St Main South 3 Shaws N6 95 Lonsdale Ave 73 72 75 PROVIDENCE 4 Park Ave Park Hasbro ChildrensHospital 3 @ Stop&Shop CF/Cumberland Line

Broad St N5 Thayer 14 R 78

Hospital ofRhodeIsland

N10 29 Oxboes Park

3 Allen Rhode IslandHospital LOCAL Pawtuxet Montgomery AveMontgomery Ave s 78 Women andInfants WARWICK Oakland Beach Ave Main St Rite Price N1 Hospital Miriam Hope St 7th St HS Hendricken Bishop Stop &Shop Wickenden St CENTRAL CENTRAL Blackstone

CONIMICUT

Post Rd

Waterman St Waterman

FOX POINT

Na 58

Dexter St Dexter River

rragan 34 Na 34 FALLS

se Main St N2 tt Blvd tt 1 Terminal Ferry Newport 4

rraganse 72

92 71 40 40 Providence Providence

N6

Broad St Broad Pawtucket Ave

Warwick Ave Warwick

Rochambeau Ave Rochambeau Park n’Ride Grace St

C

Harborside Blvd River

hurch Ave hurch Ives St 75 Sandy Ln Sandy tt Pkwy 60 PROVIDENCE East Ave 71

40 Elmgrove Ave Cross St PAWTUXET Pitman St Marketplace VILLAGE 4 29 92 Eastside

Angell St Lloyd Ave George St 1

Bridge Washington

REGIONAL N1 St Broad DOWNTOWN PAWTUCKET 61 61 LOCAL

Harborside Johnson &Wales Broad St West West X X

East

24x Blvd Blackstone

24x

Sh Ave

Main Station Central Fallls Pawtucket/ ore Rd ore Seekonk Rive 29 Be Butler Ave Barton Ave Narragansett Pkwy

ach Ave 4 Veterans Memorial Pkwy Memorial Veterans r Blacks

WAYLAND tone Hospital Butler R SQUARE

HS Tolman ive Taunton Ave Ave Taunton r Park Blackstone

Warwick Neck Ave Waterfront Dr 76 4 Golf Course

Metacomet

34 Roosevelt Samuel Gorton Ave Mill Slater Providence 95

River 4 St Summit 34 29

Massasoit Ave Walcott St Exchange St Broadway

West Bridge Henderson

James St St School Waterman Ave Waterman Tidewater Dr Tidewater 78 Sh Govt Center E Providence

ore Rd

Seekonk Rive Seekonk 1 Longme Hospital Memorial

adow Ave r

Veterans Memorial Pkwy Memorial Veterans 80 76

32 78 S Broadway St Prospect

John St RUMFORD

Martin St Martin Henderson Expy Henderson Ar Stadium Massasoit Ave McCoy mi GATRA #11, #24

B 61 stice Blvd

roadway 78 Benefit St 32 X Stop &Shop Hospital Bradley LOCAL Armington

N 61 PROVIDENCE 195 B Corner ro PAWTUCKET

adway Ave Columbus X 35

Warren Ave Warren George Bennett Hwy Transit EmphasisCorridors REGIONAL Mobility Hubs N Broadway Transit Services EAST Taunton Ave 33 Providence 34 Pawtucket Ave 60 33 River Hall St Beverage Hill Rd Hill Beverage Country Club Wannamoisett MBTA Station South Attleboro

61

Wampanoag Plaza

35 XX XX XX XX XX XX Pawtucket Ave Ave Waterman Cottage St X Ave Pawtucket X X X X Shopping Recreation Healthcare Government Education Ferry Airport Train Station Park-n-Ride Transit Center

Academy Bay View Trail Wampanoag Central Ave Stop &Shop 24x

Shaw’s Bullocks Point Ave Wilson Ave Ar 33 33 LOCAL

32 Narragansett

Carousel Crescent Park Pawtucket Ave Pawtucket 78 mi Park Plaza

Facilities Citizens Bank

stice Blvd stice Tripps Ln W Roger 78

Crescent View Ave

33 ill iams Ave iams Extension ofRapidBusservice;halfasmuchservice 33 MBTA CommuterRail Express Bus Regional RapidBus;atleastevery30minspeak Every 60-minutesthroughouttheday. Every 30-minutespeakorfmostoftheday. Every 20-minuteduringpeakperiods Every 15-minutespeakormostoftheday Rapid Bus;10-minutefrequencyformostoftheday BRT; 10-minutefrequencyformostoftheday Light Rail;10-minutefrequencyformostoftheday LOCAL BRT-type amenities (every 10minsorbetterineachdirection)with Corridors withhigh-frequencytransitservice to theRItransitnetwork.RegionalandLocal. Intermodal connectivityhubswithdirectaccess 114

35 Newport Ave 35 78 60 35 RI N2

61 Pawtucke High School E. Providence Ave Newport RIVERSIDE LEGEND

X t

Office Medical Lifespan Ave

Evergreen Ave Warren Benefit St Benefit

Park-n-Ride Taunton Pawtucket Ave Pawtucket Basket Market Apts 80 78 Commer 76

cial Way Mills Hunts Wampanoag Trail Wampanoag Ave Waterman Willet Ave Willet 78

Jo Evergreen Dr rdan St rdan 34 Slater Park 146 Business Park Narragansett 95 RI 6 Catamor Thurber St e Blvd 34

33 GATRA #16 Bradley St Water Buildings Parks &greenspaces RI Highway US Highway Interstate Highway Shaw’s

County St Highland Ave Highland

Ten Ten

Mile Ri Mile

ver ver

Reserv

Central atio Upper Pond n 114 114

Railroads FerryRoutes 114

RI RI RI A St Mink A 60 61

X River St Ave River Fall

24x 34 195 School St Commerce Wy 32 N16 Price Rite Slatersville Plaza Woonsocket Municipal Social St Pine Swamp Rd LEGEND Park n’ Ride RI Park n’ Ride Main St54 87 Zambarano 146 Douglas Turnpike 282 Pascoag/ Slatersville Flex Landmark Memorial Hospital SmithfieldFairmount Rd 87 St Medical Ctr Clinton St BURRILLVILLE SLATERSVILLE CVS Transit Services N Smithfield Park n’ Ride Urgent Care pple Hwy Flex Park n’ Ride WOONSOCKET hi N Smithfield Expy Nate W X Rapid Bus; 10-minute frequency for most of day

Rehabilitation Hospital MASSACHUSETTS

S Main St Slatersville Every 15-minutes peak or most of day CUMBERLAND ISLAND RHODE XX East Ave NORTH SMITHFIELD Walmart 282 Pascoag/ Pascoag/ Slatersville Flex 282 XX Every 20-minute during peak periods N16 XX Every 30-minutes peak or most of day. MANVILLE PASCOAG XX Every 60-minutes throughout day. Douglas Pike Lincoln Mall 295 Park n’ Ride Amica XX Regional Rapid Bus; at least every 30 mins peak Victory Hwy 75 Angell Rd ncos9X Hwy Lincoln Mall XX Express Bus Bro George Washington Hwy Fidelity 54 MBTA Commuter Rail 75 44 Bryant 75 RI Transit Emphasis Corridors University 146 295 Stop & Shop 71 North Broad St Corridors with high-frequency transit service CHEPACHET 50 SMITHFIELD Central LINCOLN Airport (every 10 mins or better in each direction) with 9X BRT-type amenities

Douglas Pike Mobility Hubs GLOCESTER

Lonsdale Ave Lonsdale CENTRAL 44 Putnam Pike FALLS REGIONAL LOCAL Intermodal connectivity hubs with direct access CONNECTICUT RHODE ISLAND Greenville to the RI transit network. Regional and Local. Shopping Center Waterman Ave Broadway Transit Center 95 Interstate Highway NORTH Park-n-Ride Rt 44/ Putnam Pike PROVIDENCE Park n’ Ride 6 US Highway PAWTUCKET Train Station

East Ave JOHNSTON Smith St Airport RI Snake Den 146 RI Highway

W Greenville Rd State Park Ferry Hartford Pike 10X Hartford Ave Parks & green spaces 6 PROVIDENCE Education Chopmist Hill Park n’ Ride Chopmi Government Buildings East Rd

st H Seekonk Healthcare Water 6 ill Rd Square Mall Recreation FOSTER Railroads Plainfield Pike

STATEWIDE SERVICES STATEWIDE Shopping Ferry Routes SCITUATE Plainfield Pike Roger MASSACHUSETTS Tun Williams k Hill Rd Park Scituate N15 Reservoir Reservoir Ave EAST 295 PROVIDENCE RHODE ISLAND

CRANSTON White Church Park n’ Ride Scituate Ave Elmwood Ave Elmwood 60 Police Cove 61XPark n’ Ride WARWICK N Main StWARREN County Rd TF Green AirportWarwick Ave BARRINGTON Child St WEST Warren Park n’ Ride WARWICK Franklin St North Rd Main St Main

Me Flat River Rd tacom Ave Centerville Rd RI N14 See Providence Metro Map 114 Main St LOCAL Flat River Rd Gooding Ave 242 W Warwick/ Park n’ Ride Coventry Flex a COVENTRY BRISTOL Harkney Stop & Shop 60 61X N14Tiogue Ave GREENWICH VFW Hall at Hope Hil Colt Hope St l Rd 13 BAY Park n’ Ride WARWICK NARRAGANSETT BAY State Park

95 Division St Rd Post 95X Goddard RI State Park Ferry Rd 138 East Greenwich 14 MOUNT Fish Rd Park n’ Ride Metacom Ave 65X Roger Williams HOPE Park n’ Ride West Greenwich BAY

SCENARIO 1 | MOST PRESSING NEEDS PRESSING SCENARIO 1 | MOST Park n’ Ride 66 University Main St RI Mt Hope 61X 24 Victor Bridge RI Prudence Island Prudence Island Ferry Fall River Expy138 y EAST GREENWICH Airport Hwy Big River

Post Rd Post Portsmouth Rd Park n’ Ride Beach Pond l Rt 2 & Rt 4 State Park 95 Park n’ Ride TIVERTON RI NORTH KINGSTOWN PRUDENCE

4 Ferry Rd Bristol ISLAND LOCAL WEST GREENWICH Nooseneck Hil Col Rodman Hwy 60 Quonset Quonset Airport Wickford 14 Business Junction REGIONAL Park Martha’s Vineyard Park n’ Ride Fast Ferry E Main Rd Weetamo 95X Wickford W Main Rd RI 66 65X Woods RI Ten Rod Rd Junction WICKFORD RI RI 102 102 Victory Hwy 65X Phillips St

114 138 Rd Main Col Rodman Hwy PORTSMOUTH Union St

66 Boston Neck Rd EXETER CONANICUT ISLAND Oxbow Apts

Spring St Stop & Shop W Main Rd E Main Rd 63 60 1 Newport Jamestown Bridge State RI 64 N20 Gate 17 Airport LITTLE 138 14 COMPTON HOPE NORTH VALLEY RI KINGSTOWN 95 Rt 1A & Rt 138 MIDDLETOWN 2 Park n’ Ride 63 Stop & Shop 65X N18 Kingstown Rd Green End Ave

HOPKINTON RI 2

3 1 64 North Rd W Main Rd Wyoming/Richmond 138 64 A

N20 q u

Park n’ Ride N20 Ave Conanicus UNIVERSITY OF i 14 d

n St George’s e RHODE ISLAND T REGIONAL

RI c

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School Narragansett Ave F

64 l M Wood 138 64 e Richmond x River RI Mooresfield Rd A JAMESTOWN

Airport R Health West Kingston Rt 1 & Rt 138 N18 64 T Carolina Park n’ Ride Park n’ Ride 138 URI Bay H RICHMOND Flex 95X 211 URI Flex Campus A ’ 67 210 Kingston S Fort Adams

Kingston Schneider 66 SOUTH V

I Electric Station Kingstown RdKINGSTOWN N

E

Y Harrison Ave Boston Neck Rd Neck Boston 1 A

R

N20 D NEWPORT 95 h County Trail Great

CONNECTICUT Wakefield Mall Ashaway/Hopkinton Swamp 203 Na 65X Park n’ Ride RHODE ISLAND Park n’ Ride Sout

rragansett Flex BLOCK ISLAND

Worden Main St TO Pond Ministerial Rd Narragansett Ave HOPKINTON South County RI Hospital Narragansett 2 1 High School Stop & Shop N20 S Pier Rd

Main Street Main ASHAWAY SOUTH KINGSTOWN NARRAGANSETT CHARLESTOWN Ashaway Rd N19 Post Rd agansett Flex 95X 1 Commodore Perry Hwy Point Judith Rd Judith Point 3 Narr 20 Westerly Train Station Burnside Ave Park n’ Ride BRADFORD South County Trail County South Scarborough Westerly Beach Amtrak Station Burlingame Knowlesway Post Rd Aldi WESTERLY 66 Sand Hill Cove Rd Westerly Walmart Hospital N19 Stop & Shop 1 Westerly Airport 204 Westerly Flex Roger Wheeler State Beach

TO BLOCKTO ISLAND O BLOCK ISLAND T

Note: All routes/projects depicted here are conceptual at this point and would require further study if advanced N16 Price Rite Slatersville Plaza Woonsocket Municipal Social St Pine Swamp Rd LEGEND Park n’ Ride RI Park n’ Ride Main St 87 LOCAL 54 Zambarano 146 Douglas Turnpike 282 Pascoag/ Slatersville Flex Landmark Memorial Hospital SmithfieldFairmount Rd 87 St Medical Ctr LOCAL Clinton St Transit Services BURRILLVILLE SLATERSVILLE CVS N Smithfield Park n’ Ride X BRT; 10-minute frequency for most of day Urgent Care REGIONAL pple Hwy Flex Park n’ Ride WOONSOCKET hi N Smithfield Expy Nate W X Extension of BRT service operating as Rapid Bus

Rehabilitation Hospital MASSACHUSETTS

S Main St Slatersville Walmart CUMBERLAND ISLAND RHODE X Rapid Bus; 10-minute frequency for most of day 282 Pascoag/ East Ave NORTH SMITHFIELD Slatersville Flex Pascoag/ 282 XX Every 15-minutes peak or most of day N16 N286: Cumberland PASCOAG MANVILLE XX Every 20-minute during peak periods Douglas Pike XX Every 30-minutes peak or most of day Lincoln Mall 295 Park n’ Ride Amica XX Every 60-minutes throughout day Victory Hwy LOCAL 75 Angell Rd ncos Hwy 9X Lincoln Mall XX Regional Rapid Bus; at least every 30 mins peak Bro Fidelity George Washington Hwy 54 XX Express Bus LOCAL 75 44 Bryant 75 RI MBTA Commuter Rail University 146 295 Stop & Shop LOCAL 71 North Broad St XX New Flex Service CHEPACHET 50 SMITHFIELD Central LINCOLN LOCAL Airport 9X Mobility Hubs

N285: Smithfield Douglas Pike GLOCESTER REGIONAL LOCAL Intermodal connectivity hubs with direct access

Lonsdale Ave Lonsdale CENTRAL 44 Putnam Pike to the RI transit network. Regional and Local. 54 FALLS CONNECTICUT RHODE ISLAND Greenville Broadway Transit Center Shopping Center Waterman Ave REGIONAL 95 Interstate Highway Park-n-Ride NORTH 6 US Highway Rt 44/ Putnam Pike PROVIDENCE Train Station Park n’ Ride 9X LOCAL PAWTUCKET Airport RI 54 East Ave RI Highway JOHNSTON Smith St 146 Snake Den Ferry W Greenville Rd State Park Parks & green spaces REGIONAL LOCAL Education Hartford Pike 10X Hartford Ave LOCAL 6 10X PROVIDENCE LOCAL 10X REGIONAL Government Buildings Chopmist Hill 9X LOCAL Park n’ Ride Chopmi LOCAL East Rd REGIONAL Healthcare Water st H N15 Seekonk Recreation 6 ill Rd Square Railroads Mall FOSTER Shopping Ferry Routes Plainfield Pike STATEWIDE SERVICES STATEWIDE

LOCAL SCITUATE Plainfield Pike Roger MASSACHUSETTS Tun Williams k Hill Rd ParkLOCAL Scituate 66 N15 Reservoir Reservoir Ave EAST 295 14 PROVIDENCE RHODE ISLAND

CRANSTON White Church Park n’ Ride Scituate Ave

Elmwood Ave Elmwood N284: Barrington 60 Police Cove 61XPark n’ Ride WARWICK N Main StWARREN REGIONAL County Rd TF Green AirportWarwick Ave BARRINGTON Child St WEST 14 Warren Park n’ Ride WARWICK REGIONAL Franklin St

North Rd 66 N288: Warwick Main St Main

Me Flat River Rd tacom Ave Centerville Rd RI LOCAL N14 See Providence Metro Map 114 Main St LOCAL Flat River Rd Gooding Ave 242 W Warwick/ Park n’ Ride Coventry Flex a3 LOCAL COVENTRY BRISTOL Harkney Stop & Shop 60 61X N14Tiogue Ave GREENWICH VFW Hall at Hope Hil Colt Hope St l Rd 13 BAY Park n’ Ride N287: West Warwick/1-95 WARWICK NARRAGANSETT BAY State Park

95 Division St Rd Post 95X Goddard RI State Park Ferry Rd 138 East Greenwich 14 MOUNT Fish Rd Park n’ Ride Metacom Ave 65X Roger Williams HOPE Park n’ Ride West Greenwich BAY Park n’ Ride 66 University SCENARIO 2 | IMPROVE AND EXPAND SCENARIO 2 | IMPROVE Main St RI Mt Hope 61X 24 Victor Bridge RI Prudence Island Prudence Island Ferry Fall River Expy138 y EAST GREENWICH Airport Hwy Big River LOCAL Post Rd Post Portsmouth Rd Park n’ Ride Beach Pond l Rt 2 & Rt 4 State Park 95 Park n’ Ride TIVERTON RI NORTH KINGSTOWN PRUDENCE

4 Ferry Rd Bristol ISLAND LOCAL WEST GREENWICH Nooseneck Hil Col Rodman Hwy N289: Quonset 60 Quonset Quonset Airport 14 Business Wickford LOCAL Junction Park Martha’s Vineyard Park n’ Ride Fast Ferry E Main Rd Weetamo 95X 66Wickford W Main Rd RI 66 Woods RI Ten Rod Rd Junction WICKFORD RI RI 102 102 Victory Hwy Phillips St

114 138 Rd Main Col Rodman Hwy PORTSMOUTH Union St

66 Boston Neck Rd EXETER LOCAL CONANICUT ISLAND Oxbow Apts

Spring St Stop & Shop W Main Rd E Main Rd 63 60 1 Newport Jamestown Bridge State RI 64 N20 Gate 17 Airport LITTLE 138 14 COMPTON HOPE NORTH VALLEY RI KINGSTOWN Rt 1A & Rt 138 95 Park n’ Ride MIDDLETOWN LOCAL 2 63 Stop & Shop 65X N18 Kingstown Rd Green End Ave

HOPKINTON RI 2

3 1 64 North Rd W Main Rd Wyoming/Richmond 138 64 A

N20 q u

Park n’ Ride N20 Ave Conanicus UNIVERSITY OF REGIONAL i 1414 d

n St George’s e RHODE ISLAND T

RI c

O LOCAL k School Narragansett Ave F

64 l M Wood 138 64 e Richmond x River RI Mooresfield Rd A JAMESTOWN 60

Airport R Health West Kingston Rt 1 & Rt 138 N18 64 T Carolina Park n’ Ride Park n’ Ride 14 138 URI Bay H RICHMOND Flex 95X 211 URI Flex66 Campus A ’ 67 LOCAL 210 Kingston S Fort Adams

Kingston Schneider 66 SOUTH V

I Electric Station Kingstown RdKINGSTOWN N

E

Y Harrison Ave Boston Neck Rd Neck Boston 1 A

N283: R

N20 D South Kingston NEWPORT 95 h County Trail Great

CONNECTICUT Wakefield Mall Ashaway/Hopkinton Swamp 203 Na 65X Park n’ Ride RHODE ISLAND Park n’ Ride Sout LOCAL

rragansett Flex BLOCK ISLAND

Worden Main St TO Pond Ministerial Rd Narragansett Ave HOPKINTON South County RI Hospital Narragansett 2 1 High School Stop & Shop N20 S Pier Rd

Main Street Main ASHAWAY SOUTH KINGSTOWN NARRAGANSETT CHARLESTOWN Ashaway Rd N19 Post Rd agansett Flex 95X 1 Commodore Perry Hwy Point Judith Rd Judith Point 3 Narr 20 Westerly Train Station Burnside Ave Park n’ Ride BRADFORD LOCAL LOCAL Trail County South Scarborough Westerly Beach Amtrak Station Burlingame Knowlesway Post Rd Aldi WESTERLY 66 Sand Hill Cove Rd Westerly Walmart Hospital N19 Stop & Shop 1 Westerly Airport 204 Westerly Flex Roger Wheeler State Beach

TO BLOCKTO ISLAND O BLOCK ISLAND T

Note: All routes/projects depicted here are conceptual at this point and would require further study if advanced N16 Price Rite Slatersville Plaza Woonsocket Municipal Social St Pine Swamp Rd LEGEND Park n’ Ride RI Park n’ Ride Main St 87 LOCAL 54 Zambarano 146 Douglas Turnpike 282 Pascoag/ Slatersville Flex Landmark Memorial Hospital SmithfieldFairmount Rd 87 St Medical Ctr LOCAL Clinton St Transit Services BURRILLVILLE SLATERSVILLE N6 CVS N Smithfield Park n’ Ride X Light Rail; 10-minute frequency for most of day Urgent Care REGIONAL pple Hwy Flex Park n’ Ride WOONSOCKET hi N Smithfield Expy Nate W X BRT; 10-minute frequency for most of day

Rehabilitation Hospital MASSACHUSETTS

S Main St Slatersville Walmart CUMBERLAND ISLAND RHODE X Rapid Bus; 10-minute frequency for most of day 282 Pascoag/ East Ave NORTH SMITHFIELD Slatersville Flex Pascoag/ N286: 282 XX Every 15-minutes peak or most of day N16 Cumberland XX Every 20-minute during peak periods PASCOAG MANVILLE Douglas Pike XX Every 30-minutes peak for most of day Lincoln Mall 295 Park n’ Ride Amica XX Every 60-minutes throughout day Victory Hwy LOCAL N6 75 Angell Rd ncos9X Hwy Lincoln Mall XX Regional Rapid Bus; at least every 30 mins peak Bro Fidelity George Washington Hwy 54 N6 XX Express Bus LOCAL 75 44 Bryant 75 RI MBTA Commuter Rail University 146 295 Stop & Shop LOCAL 71 North Broad St XX New Flex Service CHEPACHET 50 SMITHFIELD Central LINCOLN LOCAL Airport 9X Mobility Hubs N285: Smithfield Douglas Pike REGIONAL LOCAL Intermodal connectivity hubs with direct access GLOCESTER to the RI transit network. Regional and Local. Lonsdale Ave Lonsdale CENTRAL 44 Putnam Pike 54 FALLS CONNECTICUT

RHODE ISLAND Transit Center Greenville 95 Interstate Highway Shopping Center Waterman Ave Broadway Park-n-Ride 6 US Highway NORTH Train Station Rt 44/ Putnam Pike PROVIDENCE Park n’ Ride 9X PAWTUCKET Airport RI 146 RI Highway 54 East Ave JOHNSTON Smith St Snake Den Ferry

W Greenville Rd State Park Parks & green spaces Education Hartford Pike 10X Hartford Ave 6 10X PROVIDENCE Government Buildings 10X Chopmist Hill 9X Park n’ Ride Chopmi Healthcare Water East Rd Recreation st H N15 Seekonk Railroads 6 ill Rd Square Mall Shopping Ferry Routes FOSTER Plainfield Pike STATEWIDE SERVICES STATEWIDE

SCITUATE Plainfield Pike Roger MASSACHUSETTS Tun Williams k Hill Rd Park Scituate 66 N15 Reservoir Reservoir Ave EAST 295 14 PROVIDENCE RHODE ISLAND

CRANSTON White Church Park n’ Ride Scituate Ave

Elmwood Ave Elmwood N284: Barrington 60 Police Cove 61XPark n’ Ride WARWICK N Main StWARREN County Rd TF Green AirportWarwick Ave BARRINGTON Child St WEST 14 Warren Park n’ Ride WARWICK Franklin St

North Rd 66 N288: Warwick Main St Main

Me Flat River Rd tacom Ave Centerville Rd RI LOCAL N14 See Providence Metro Map 114 Main St LOCAL Flat River Rd Gooding Ave 242 W Warwick/ Park n’ Ride Coventry Flex 3 LOCAL COVENTRY BRISTOL Harkney Stop & Shop 60 61X N14Tiogue Ave GREENWICH VFW Hall at Hope Hil Colt Hope St l Rd 13 BAY Park n’ Ride N287: West Warwick/1-95 WARWICK NARRAGANSETT BAY State Park

95 Division St Rd Post 95X Goddard RI State Park Ferry Rd 138 East Greenwich 14 MOUNT Fish Rd Park n’ Ride Metacom Ave 65X Roger Williams HOPE Park n’ Ride West Greenwich BAY Park n’ Ride 66 University Main St RI Mt Hope 61X 24 Victor Bridge RI Prudence Island Prudence Island Ferry Fall River Expy138 y EAST GREENWICH Airport Hwy Big River LOCAL

N290: Rd Post Portsmouth Rd Park n’ Ride l East Beach Pond Rt 2 & Rt 4 State Park 95 Greenwich Park n’ Ride TIVERTON RI NORTH KINGSTOWN PRUDENCE

4 Ferry Rd Bristol ISLAND 65X LOCAL WEST GREENWICH Nooseneck Hil Col Rodman Hwy N289: Quonset 60 66 Quonset Quonset Airport Wickford REGIONAL 14 Business Junction Park Martha’s Vineyard Park n’ Ride Fast Ferry E Main Rd Weetamo 95X Wickford W Main Rd RI Woods RI Ten Rod Rd Junction WICKFORD RI RI 102 102 Victory Hwy Phillips St

114 138 Rd Main Col Rodman Hwy PORTSMOUTH Union St

66 Boston Neck Rd EXETER LOCAL CONANICUT ISLAND Oxbow Apts

Spring St Stop & Shop W Main Rd E Main Rd 63 60 1 Newport RI Jamestown Bridge State 64 N20 14 Gate 17 Airport LITTLE 138 COMPTON HOPE NORTH VALLEY RI KINGSTOWN Rt 1A & Rt 138 95 Park n’ Ride MIDDLETOWN LOCAL 2 SCENARIO 3 | COMPREHENSIVE STATEWIDE SYSTEM STATEWIDE SCENARIO 3 | COMPREHENSIVE Stop & Shop 65X 63 N18 Kingstown Rd Green End Ave

HOPKINTON RI 2

3 1 64 North Rd

64 W Main Rd

Wyoming/Richmond 138 N20 A

q u

Park n’ Ride N20 Ave Conanicus

UNIVERSITY OF REGIONAL i d

N6 n St George’s e RHODE ISLAND T

RI c

O k

REGIONAL School Narragansett Ave F

64 l M Wood 138 64 e Richmond x River RI Mooresfield Rd A JAMESTOWN 60 63

Airport R Health West Kingston Rt 1 & Rt 138 N18 64 T N6 Carolina Park n’ Ride Park n’ Ride 14 138 URI Bay H RICHMOND 66 Flex 95X N6 211 URI Flex Campus A ’ 67 LOCAL 210 Kingston S Fort Adams

Kingston Schneider 66 SOUTH V

I Electric Station Kingstown RdKINGSTOWN N

E

Y Harrison Ave Boston Neck Rd Neck Boston 1 A N283: R N20 D NEWPORT 95 South Kingston h County Trail Great

CONNECTICUT Wakefield Mall Ashaway/Hopkinton Swamp 203 Na 65X Park n’ Ride RHODE ISLAND Park n’ Ride Sout LOCAL

rragansett Flex BLOCK ISLAND

Worden Main St TO Pond Ministerial Rd Narragansett Ave HOPKINTON South County RI Hospital Narragansett 2 1 High School Stop & Shop N20 S Pier Rd

Main Street Main ASHAWAY SOUTH KINGSTOWN NARRAGANSETT CHARLESTOWN Ashaway Rd N6 Post Rd agansett Flex 1 Commodore Perry Hwy Point Judith Rd Judith Point 3 Narr 20 Westerly Train Station Burnside Ave Park n’ Ride BRADFORD LOCAL LOCAL Trail County South Scarborough Westerly Beach Amtrak Station Burlingame Knowlesway Post Rd Aldi WESTERLY 66 Sand Hill Cove Rd Westerly Walmart Hospital N6 Stop & Shop 1 Westerly Airport 204 Westerly Flex Roger Wheeler State Beach

TO BLOCKTO ISLAND O BLOCK ISLAND T

Note: All routes/projects depicted here are conceptual at this point and would require further study if advanced What are your top priorities?

Relative Importance to You Strategy Description Photo #1 #2 #3 #4 #5

Light Rail Transit Rail service in urban (LRT) areas in exclusive lanes

Bus service that oper- Bus Rapid Transit ates like LRT in dedi- (BRT) cated lanes with limited stops

R-Line type services in Rapid Bus other urban corridors

Service from outer hubs Regional Rapid Bus via major roads, with priority treatments

More Frequent More frequent service on most routes (with Service varying improvements)

Extended spans of ser- Longer Hours of vice, plus more week- Service end service on most routes What are your top priorities?

Relative Importance to You Strategy Description Photo #1 #2 #3 #4 #5

Faster Commuter Reduce Providence to Boston travel time to less Rail to Boston than 60 minutes

More Frequent Weekday service between Commuter Rail to Providence and Boston Boston every 30 to 60 minutes

Expand Bus Service New local bus routes and to New Areas more Flex service zones

New routes that provide Improve Crosstown service without having to Bus Services make connections at Kennedy Plaza

Shelters, seating, Better Bus Stops travel information and other upgrades

Regional and community Add Mobility Hubs hubs as a focal point for mobility

Fare Ability to use MBTA Zone Integration 8 pass on Amtrak trains Existing and forecasted demand for transit service in Rhode Island

2016 2040

Transit Strategies Voting

Comment Cards

Comment Summary

Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Bus: Woonsocket Flex to Manville, or a new fixed route x x Bus: Sunday/Holiday service on the #18 Union Avenue x Bus: Increased 61x service, or convert to regular service x Rail: Light rail to all corners of the state x Bus: Additional services like the R‐Line (including the 17/19, 27, etc.) x Bus: Hand sanitizers on all buses x Rail: No light rail. Rubber tire buses are ideal and cost effective x Bus: Buses should be able to use the shoulder on highways like other cities x Bus: Can the bus configuration allow additional bike rack storage‐ in the front (3 bikes) or x even rear Bus: drivers are extremely professional and courteous x Bus: Security is lacking, other cities have security on buses x Driverless transit vehicles will present a lot of problems and should not be considered x How about a near free system and add a tax for drivers x Bus: Can RIPTA make more money with more ads on the buses? x Bus: Can the buses be more sustainable, like solar cells ont eh roof x Bus: Kennedy Plaza should always be a hub of some sort. x Bus: Full electrification of bus fleet x Bus: Increase the frequency on the 27/28 to at least every 15 minutes, though R‐Line x service preferable Bus: Additional R‐Line stop near Crossroads RI x Bus: Add bus stop amenities at major stops as most people (at Olneyville for example), x have bags and have to put them on the ground Bus: Like audible announcements “This is the 27 Bus to Kennedy Plaza” would like to x have these at stops look at Chicago Bus: Extend 27 to Shaws on Smithfield Rd x Bus: Improvements to the 58 to the Walmart down on Charles. There is no access to some x new stores and medical facilities on Mineral Spring Ave. Bus: Longer hours on Sundays and Holidays x Bus: Install curb cuts at bus stops so waiting riders don't have to step down off the x sidewalk, on to the street, then up onto the bus. Bus: The audible bus turning/stopping feature should be able to be turned off or down in x residential areas More frequent service to Providence please x Bus: The waiting areas in the Gateway terminal could use an upgrade in terms of x passenger amenities Bus: electronic message boards showing bus arrival times in real time would be helpful, x especially since there are a lot of visitors at the gateway center Bus: Better fare structure for purposes of taking the bus regionally, like into MA and x Boston would be good Great to see bike racks at the gateway center but can there be an easy e‐bike share x system like in providence

1 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Lots of comments regarding the need for more frequent service on the 13 and extended x evening and Sunday service on the 29. Desire for express service into Providence x Need for more benches, seating and other amenities at this hub. Maybe enclosed bus x shelters to keep warm in winter. People liked the idea of creating a more "formal" Warwick hub x Concerns about the frequency and speed of teh #60 bus. x Look closer at the 58 headways, they should be shorter/more frequent service x Most drivers are very personable and friendly, occasionally some drivers could be more x friendly but that’s more the exception than the rule KP needs more restroom facilities or ones that are unlocked more x Don’t “do away” with KP or move buses further away, it’s a needed focal point of the bus x system When school starts in September, the buses are crowed and there are AC issues, x excessive heat on many older buses The new buses are quiet except for the turning/approaching audibles…can they be turned x down R‐line should run MORE frequently and there should be some type of arrival time x indicator at bus stops Can RIPTA ever become on‐demand based, like UBER/LYFT? x Driver courtesy is lacking here and there, but there are also some very friendly drivers x (typically the newer ones) Bus cleanliness is an issue, there are people leaving trash on the buses, perhaps cameras x could help Take care while driving on uneven pavement or potholes as the suspension on the buses x is not great and it becomes a rough ride Bus stops need to be kept trash free and clean of excessive fliers and solicitations/ads x There should be a space to put down groceries at the stop vs putting them on the ground x Consider adding space for the new electric scooters to the bus stops x Consider putting solar panels on top of the bus shelters or even on top of the buses x themselves More frequency on Route 1 x Long R‐Line wait times of up to an hour? x Fareboxes are hard to use and bills get jammed up x Train Station R‐Line stop often gets bypassed by drivers without any announcement x Cleanliness of buses is an issue. This passenger was afraid of bedbugs when traveling with x her granddaughter. Many riders stated that they love this park n’ ride location for its convenience; do not x move it.

2 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Better Park N’ Ride maintenance in the winter (deice/shovel the parking lot, walkway and x sidewalk) Many riders stated that there needs to be service on Victory Day. They all have to work x on the holiday. All riders love this location (Barrington Park and Ride) x Build a better bus shelter. The holes on the design allow wind and water to come in x Multiple riders asked for regular service on Victory Day. They all had to work, including x one person who commutes to Boston TMP information is written at a high level. Very hard to dissect and comprehend. x Add a bus shelter across the street (Barrington Park and Ride) x Add Park N’ Rides along I‐95 / 195 for commuters coming from Swansea area and beyond x Provide text notifications when a bus is late or detoured x Prefer Transit app to RIPTA website for tracking. Website doesn’t show when bus is late; x trip time just disappears Route 60 5:05pm outbound is ALWAYS late. Never see a supervisor, no notice, no x information. Route 60 is overcrowded, not on time, road is awful (bumpy, uncomfortable ride) x Route 60 buses leave early! Constant issue reported by multiple riders x Scheduling and reach of bus service outside KP is hit or miss, not as reliable as the KP x schedule Better off‐peak service to TF Green x Faster service to Boston please with less stops in between x How will the electric buses get charged? Will there be stations at KP? Will the buses run x out of electric mid‐route? Bring back the ozone free days if possible where bus service is free that day x Do not change KP or move buses further away. It’s the hub for a reason x KP needs better/more proactive security and enforcement of no smoking x The cloth bus seats are problematic and unsanitary x Need buses that run up and down Mineral Spring Avenue. The 54/59X are frequently full x and drivers drive past waiting passengers at the stop Put cameras on the buses to catch passengers littering and take away their passes x The #72 in Pawtucket should have later service. x Route #58 should be extended into North Providence. It’s a long walk from the stop at x Douglas Ave. to many restaurants where people work.

3 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services A Cumberland resident wants to see more frequency on ALL bus lines. His route runs every hour, and weekends are tough. On the weekend, he must transfer from the #71 at the Pawtucket Transit Center to get to Kennedy Plaza and then to East Providence. x Otherwise, buses run well and are usually on time, and drivers are friendly. (This customer typically rides the #71, #72, #34, and R Line).

Drivers should know about the attractions on their routes. (For example, a passenger asked the #92 driver how to get to the Children’s Museum, and he didn’t know). x

RI’s transit system should be more like Boston, offering more shuttle buses and trains. x Add more fare machines in Kennedy Plaza. x Drivers should get to know their routes. People often have to rely on other passengers to x help them get to their destinations. Shelters and stops should be well‐lit at night to improve safety and make sure that drivers see passengers who are waiting. Benches would be helpful too. x

Trash cans near bus stops should be emptied more regularly x RIPTA should adopt a system like the one in Attleboro that allows passengers to wave down bus drivers anywhere (in between stops). RIPTA drivers often skip people. x

Someone expressed concern about plans to move the buses out of Kennedy Plaza. She doesn’t want to walk too far, and crossing major intersections would be a challenge. x

Clean the buses! x Drivers on the #54 and #59x don’t pick people up at stops sometimes. The bus is often x late. People are interested in the electric fleet—and they’ve noticed the testing in Kennedy x Plaza. A passenger expressed concern about RIPTA’s policy for keeping people on the bus after accidents to provide written statements, but letting people go after physical attacks on x the bus. (I think he implied that RIPTA lets people leave the bus in unsafe conditions. This one was tough to follow). A passenger missed the #50 this morning because it left 3 minutes early. He had to wait 30 minutes for the next bus. (He doesn’t have internet access to check Google on his x government issued phone). A Cape resident travels to downtown Providence for work 5 days/week, and he parks at Wampanoag Plaza and takes the #33 or #78 into downtown (to avoid the parking fees). It x takes 1.5 hours each way. The #33 is steady, but the #78 is unpredictable.

A passenger wants to see the smoking ban enforced in Kennedy Plaza. x RIPTA should be concerned about homeless people sleeping on benches in Kennedy Plaza. x

4 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services A passenger has a problem connecting from the #72 in Kennedy Plaza in order to get to x her shift at RI Hospital by 7 AM. A customer had a problem with his 10‐ride pass not working. x A vet had an issue with a driver not accepting his ID. (I described the Vet Pass program). x A stop was taken away near the Pawtucket station, so people often miss their x connections. A passenger had a skin reaction from sitting on a RIPTA bus. They’re not clean enough. x Too many people swear on the buses, especially in front of children. x A passenger has left the bus early a few times because of the smell. x A passenger who takes the #28 and the R Line each way to/from work every day has a x good experience, but Saturday routes are challenging. The #58 is horrible! It’s often late in the winter. (After work, the 5:10 PM bus sometimes arrives 45 minutes to an hour late). This passenger has worked in downtown Providence and taken the bus to work for over 20 years, but she now prefers to carpool in the mornings. She suggested that the 4:40 PM route changed for one passenger. It used to be x a great route (when it went by North Providence High School), but now it goes down Douglas Ave. It rarely has more than 2 passengers.

A passenger who works at Providence Place commented that she doesn’t always feel safe waiting in Kennedy Plaza at night. She is concerned about plans to move the buses out of x Kennedy Plaza. The 62/66 needs better schedule alignment with rail…say a 10‐20 minute shift so you x don’t have to run to make the connection 57 and 22 need better alignment with train schedule x More and faster rail service to Boston x Increase service time for the 18 x Fill in the large gaps in service to Boston, for example 8:25 to 9:50 x RIPTA should consider more advertising on the buses to get revenue x There should be a customer service/info desk for RIPTA and MBTA in the PVD station x Station bathrooms need overhaul x Signage for the ferry/SeaStreak is poor..this is the #1 question people have for security. x There is one small sign. Cross‐honoring of fares should be part of the plan. 1 ticket gets you unlimited use on x transit system. Rail is desperately needed in Pawtucket/CF to boost the economy and create access to x jobs, please ensure this project gets built Better rail coordination to CT and MA, not only Boston but also Worcester x Some buses should run later at night. x The bus and train schedules should correspond. (A passenger noted that his train arrives in Providence at 4:30 PM, and he usually has to wait a while for the #20/#22 home). x

5 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Add more fast trains—like the Acela. (This passenger would pay more for faster service. She lives in Seekonk, drives to Providence, parks at the mall, takes MBTA to Boston and x then has a 20 minute walk. Her commute is 2 hours, door to door each way).

Add more trains to Boston to give people more options. (This passenger usually takes the 7:50 AM train to get to Boston by 9 AM, but he sometimes takes the 8:25 AM and gets in a little later. There’s a gap between 8:25 and 9:50 AM, which is odd during a peak period, x especially when the trains are always packed).

Combine the MBTA and Amtrak schedules so that passengers can see them in one place! (This passenger has an inconsistent schedule, so he created his own file to view all of the x options together). Offer more trains to Boston with fewer stops. x A Boston resident who works at RI Hospital wants to see faster, more frequent service and better inter‐agency collaboration between Amtrak, MBTA, and RIPTA. He’d like to see x tickets cross‐honored and wants to build a culture of transit ridership in Rhode Island.

An East Side resident who lives on Blackstone Blvd. wants affordable commuter shuttles to take people to the train station, starting around 5 AM, and home in the afternoon between 4 and 7 PM. They should stop at key points (i.e. Wayland, Thayer) and should x coordinate with the MBTA schedule. (He usually takes MBTA, but gets a few Amtrak passes to use as needed). A bus rider complained that the #62 URI connection is only 4 minutes from his bus. x The R Line is great! x The R Line is not clean! Buses shouldn’t have fabric seats. x A passenger described his commute: he bikes to the station from his home on the East Side, takes the 7:28 AM train to South Station, and walks to Beacon Hill. In the future, he x might drive to the Pawtucket station. Another passenger described his commute to Kendall Square, Cambridge to Randy. He works 7 days on, and then has 7 days off. He takes the #56 to the train station when he can, but on weekends, it doesn’t run early enough, so he typically drives all the way to x Kendall Square. (The Sunday train doesn’t run early enough either). His employer pays for his transit fare. The bathroom in the Providence train station is tiny and often runs out of soap. x During a few hot days this summer, half of the MBTA train cars didn’t have working AC. (This isn’t acceptable when customers pay $400 for a monthly pass). x

The MBTA trains are constantly late. x Liz, the Café La France owner, complained about the cloth seats on the R‐Line. The service is so convenient, and she wants more people to take the bus, but because of the seats, x she doesn’t want to get on! She also wants us to market the bus as a hip way to commute.

6 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services A transgender passenger complained about abuse on the bus. x The internet service on the train is a problem! A passenger commented that she would be much more productive with better access. She lives at Regency Plaza in downtown Providence and takes the 8:25 AM train to Ruggles before heading to Dorchester, and she leaves the office at 4:20 PM. Her commute is 2 hours each way. For a few months, she x drove, but she estimated the cost (using federal reimbursement rates) as $900/month, plus significant wear and tear on her car. She also looked into moving to Boston, but it was too expensive.

A Providence resident who’s a student in Boston takes the R‐Line to the train sometimes. (He doesn’t have patience for the #1). He takes both MBTA and Amtrak and noted that on x the Amtrak app, it’s hard to tell when a train is late.

From Providence to Boston in the mornings, most passengers get seats, but on the trip x home, the commuter rail trains are packed! A passenger heading from Providence to Canton Junction yesterday missed a 4 PM train and had to wait until 7:30 PM for the next one. She expected more service during rush hour! Someone suggested that she should take a train to 128 and turn back, but that x would have cost more money. (If it was considered a transfer, she would have done it).

More security in KP x Better bus stop signage x Address transfer costs x Improve access to CVS/Highland Corporate Park this individual said the management of the corporate park did a survey some time ago on where individuals were commuting x from. Personally interested in seeing these results.

Faster service to Woonsocket – 54x? x Bus schedules should be onboard buses. x A route to Fall River is needed x Consider smaller buses that tun more frequently to places like Woonsocket x System maps, like simple spider maps, on the buses would be helpful x No wayfinding signs other than R‐line and stops in KP. Very little if any information posted at any stops. A standard sign with a picture of a bus attached to any available x pole. No route or schedule information at all at any stops .

Year‐round ferry service should be provided. This is the Ocean State after all. x Better service to East Bay/Bristol needed x Better synchronization of bus and train schedules needed x All electric buses are a good thing. Keep them coming x More trips needed to/from S. Attleboro MBTA and trips need to be more consistent x 13 and 29, consider combining the routes and rebuild headway for more consistent x service, end at the airport

7 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Rename 13 West Bay KC Connector x 14, 64, combine resources rebuild for more evenly spaced trips. Serve Jamestown with all trips ending in Newport. Serve Narragansett with some kind of Sunday service x

21, take service off Route 10 highway if possible. Passengers want service length of x Reservoir Avenue 35, 78 take off of highway and run local service through east side to offer better service x along trunk. Only run on highway during peak rush hours. 17, 19, 21, 22, 27, 28, 60, 30, 32, 33, 34, 35, 78 all run same headway through the day. No x added rush hour trips in peak. More peak service needed 14, more service from airport to Newport needed. Some kind of West Bay Sunday service x needed Direct service between KP and Kent County courthouse/Hospital needed. Transfers x currently required. 60, formerly looped around Providence Station on inbound trips. Some kind of connection x is needed No passenger amenities such as better signs at either end of Olneyville Square tunnel. Some type of basic map or schedule should be on the bus for passengers. Not an easy x “walk up and use” service based on the stop layout. More bike racks needed. Allow bikes on buses please x Why do the downtown schools, like Brown and RISD and JWU have their own separate shuttle bus that the public cannot use. Why cant RIPTA operate these with the x universities paying RIPTA and everyone can use the shuttles. 17 and 19 are consistently late. x A bus pass holder recommended reevaluating some of our routes and connecting to some places that RIPTA doesn’t currently serve. He suggested that too many buses go back and x forth to housing complexes in Woonsocket (specifically, the #87 which connects Diamond Hill to Fairmont). Add more express trains to Boston leaving Providence every half hour during peak times. The gap between the 8:25 AM and 9:50 AM weekday morning departures is problematic. x Morning commutes should be more flexible. A Providence resident suggested that zone pricing would make sense. It shouldn’t cost $2 x for all trips! Chargers added near seats on the buses. x To increase ridership, a personalized marketing effort featuring passengers and their x stories, i.e. “I’m from East Providence, and I ride the bus…” Leah Bamberger, Providence’s sustainability director, noted that in a recent People for Bikes survey, respondents noted an improvement in RIPTA service. She’s also excited about plans for electric buses. Two buses often arrive back to back (when one is late). x

8 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services A RIPTA rider talked about her experiences which apparently led to a few drivers getting fired. She claimed that drivers have refused to pick up her and a friend‐‐a veteran who has disabilities. This past Monday, on Victory Day, a driver swore at her and her friend. x She hasn’t connected with customer service about this yet. She suggested improving customer service training and incorporating anger management training.

Someone noted that she doesn’t ride RIPTA because she lives in Providence and works in Fall River. We described plans for service changes, including new Fall River service, this x fall. Many AS220 residents ride RIPTA, so they’ll display our postcards at the reopened restaurant. We should also email the property manager, Susan Clausen, x [email protected], when we have info to share about the public meetings.

A Fox Point resident started riding RIPTA regularly a few years ago when his family sold its second car. He generally likes the system but complained that the bus suspension systems are horrible, and bumpy rides deter people. He also noted that buses typically x leave Kennedy Plaza on time, but inbound trips tend to be late. He uses the app to buy tickets, and wants to see more people ride.

A Warwick resident noted that the #29 doesn’t run on Sunday to Kent Hospital, but many x people live nearby and need to get around. A Pawtucket resident who moved from Chicago 5 years ago hasn’t taken the bus at all, even though he was a frequent transit rider in the past. He didn’t know the area at all x when he moved to Rhode Island, and people suggested that he needed a car.

A Washington Trust employee who lives in Swansea drives to Wampanoag Plaza in East Providence and takes the bus into Providence for work. His morning commute is usually a x half hour, but the commute home is slightly longer.

Keep smaller vehicles, like the trolley buses, on routes such as the 87 because they give a x smoother and more comfortable ride A stop is needed at the Woonsocket Walmart on Dowling Street x It is a big issue that you have to go to Providence to get to Warwick/West Warwick from x Woonsocket Bag restrictions on the buses are problematic since there is no supermarket in x Woonsocket so residents use the bus for grocery shopping Transit funding should be a line item and not tied to gas tax, in theory drivers shifting to x transit actually can negatively impact funding via gas tax On the 54, the bus is standing room only on Sundays from Woonsocket from 7AM to after x noon There is a latent demand for bus service from Woonsocket as there is high percentage of residents who do not own a car; more service to Woonsocket is needed x

9 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Many buses serving Woonsocket end service at 9:55 PM which is not late enough x especially for trips into Providence for dinner or a PPAC show Rather than create new routes, the master plan should focus on increasing service x windows and weekend service on existing routes Woonsocket is not very walkable or bikeable due to topography and the high speed x streets such as Social Street and Clinton Street; bus service is critical For the 87 in Woonsocket, more stops are needed to the residential high rises and x industrial park More shelters are needed in Woonsocket; many of the stops are simple signs on poles x with no shelter More service in Woonsocket needed to medical facilities, senior centers, residential high x rises The street grid in Woonsocket with tight turns, acute angle intersections, and narrow x streets makes it difficult to service the city with the large buses More buses are needed on the #87 and #54, particularly at peak hours x Add a bus shelter on Main Street, across from the existing one. x The #6 should run more often on the first Saturday of the month when the zoo is free for x Providence residents. Riders understand the need to prioritize (with finite resources), but they want more late x night and weekend service on existing routes. The bus should go to Cumberland. x Smaller buses should serve the city. x People offered suggestions about places to promote the TMP and related meetings: The Call, The Valley Breeze, radio stations (WOON 1240), etc. Someone noted that he wasn’t x aware of the meetings in Woonsocket in December.

Focus outreach on high rises/senior housing. x We should communicate with Woonsocket residents through the churches. x We should consider establishing a transportation subcommittee. x The #54 is overcrowded. Gaps are too long between trips, and weekends are worse than x weekdays. The bus is already packed when it gets to the Lincoln Mall. (Another passenger noted that x on Sundays, it’s full coming from Walmart). The Dowling Village bus stop isn’t safe. x The Flex bus is challenging. If a driver leaves without picking someone up, they’re stuck. x A passenger has an issue with drivers not accepting his bus pass on the Flex bus. x A passenger noted a problem with the chip on the bus pass. It doesn’t work consistently. x People liked the former route #86. (North Main, Providence Street, Park to Bernon). x The connection with the #75 is challenging. Sometimes the buses don’t match up. x

10 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Traveling to Cumberland is tough. (Someone goes every third Saturday and has to wait an x hour for the bus). A mini hub was planned years ago for the #86, #87, and #75. It never came to fruition. x People have problems with carrying shopping carts on the buses. x The bag restriction is challenging because there isn’t a grocery store in the city. x The Twin River transfer is difficult. x A regular rider noted that service was reduced about 5 years ago, and RIPTA hasn’t been getting replacement buses. He’s interested in the fleet plan. He was also critical of the gas x tax funding. People are interested in the Downtown Transit Connector. x People are concerned about breaking up Kennedy Plaza, noting that it would negatively x impact riders who need transfers Several people mentioned that their only options are walking and riding RIPTA. Some x carry the print schedules in their pockets. Buses used to run later on weekends, which was helpful. x Councilman Alex Kithes wants to help people ride RIPTA more, and shared several comments: When he was a student at Brown, he used to take the #54 to/from Providence. Woonsocket was not designed to be walkable and bikable, and people drive fast on main roads. He’s heard that people cannot take certain jobs because of x transportation challenges. Getting to/from the high rises is difficult for healthcare workers. Access to doctors’ offices is important. He agreed to share RIPTA info on Facebook. The freezing AC on the buses has been a problem, and one person said that she can’t ride in the summer when the AC is on. (She had a bad episode, and her lungs were infected). x She’s made a formal complaint about this, and she said that everyone complains.

Woonsocket has an issue with its homeless population. People congregate by the bus x stops near social service agencies The trip to Providence takes a long time and has a lot of stops.x Drivers are rude! They should be more friendly and sensitive. x One person mentioned MTM and said that he missed several doctors’ appointments in Johnston because he didn’t get picked up. He won’t take it again. Instead, he takes RIPTA x and walks. He mainly travels to and from Walmart.

Someone takes RIPTA from Woonsocket to Providence for a part‐time job at RISD 4 days a week. She shared a few comments. Her RISD ID serves as a bus pass. In her last year at CCRI, she got a discount on RIPTA rides, which helped. After the summer of 2017, RIPTA cut back on weekend late nights. The last bus used to be 11:55 PM on Sat and 10:55 PM x on Sun. Now it’s 9:55 PM both days. Buses are generally on time. Schedules are available at the Woonsocket library.

Request for 54X non‐stop Woonsocket – Providence x

11 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Longer hours on the 87 x Confusion about reduced fare program (how much, how long does it last, where to buy?) x Should be able to buy fare products outside of KP/Elmwood (e.g. Woonsocket) x RIPTA should better segregate the school kids from other users (school kids = nuisance) x Run Saturdays as a weekday on the 54 x Reduce the price for working folks x RIPTA does a great job running service on a shoestring budget however something needs to be done to improve evening and weekend service frequency and windows. That’s the x weakest area of the bus service. The bus stops are frequently vandalized with spray paint or cluttered with trash or x random fliers. More maintenance needed. The bus bike racks are frequently full. Can racks be added? x Other cities are considering fare free systems, like Worcester/WRTA. Has RIPTA ever x considered this? It seems like the same buses are always jammed, which makes them late, then the follow on bus is empty. Can passengers be given active notice of when the next bus is coming x and the occupancy? This would help with decision making.

RIPTA should only hire drivers who were also once riders so they know first hand the experience from a riders perspective. Some drivers turn too fast or stop to fast creating a x rough ride. More service frequency along Elmwood Avenue is needed into Providence/KP. x Can the lights be timed better like along the R line to reduce the stops and starts. This is the most disruptive part of the trip because drivers are not polite and will cut off buses. x

Faster and more frequent service from Pawtucket to Woonsocket x Start R‐Line earlier, ~4:45 x Run the 75 later; also, he likes the 76>75 weekend change x Buses should stop at Exchange/Roosevelt – especially R‐Line – because social services all x near there, like DHS More frequent service Pawtucket to Beverage Hill x Better weekend frequency x Want indoor waiting at new hub at commuter rail station x The 75 needs more service frequency x Weekend service cuts should be restored x There are no numbers on buses anymore (especially on the back when someone is x running to catch a bus) Bus stops should also have the route numbers listed that serve that stop x TF Green airport access from Pawtucket is great and should be advertised more; much x cheaper than a taxi or uber

12 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Its confusing when R Line branded buses are not running on the R Line x Can there be a 2‐week pass vs monthly; this would help those struggling to pay the $80 x monthly Transfer tickets are a great addition x Can fare discounts start at 55 vs 65; there are many below the age of 65 that rely on the x bus for transport to appointments The 72 needs more service on Sunday (and Holidays); many people work on Sundays and x rely on the bus Due to changes on the 32 by a half hour, it is challenging to make connections to the 54 x People want a bus shelters along the 32 in East Providence, a particular location x identified as beside the Lifespan/Brown medical facilities Better training of drivers on tying down wheelchair passengers on fixed‐route x Improve weekend and holiday service x Lighting at shelters x Let the 35 run at least until 9pm x Bring back the 51/79 interline (note, the 79 is a route we cut in the COA several years x ago) The 66 should have the same span and frequency on Saturdays as it does on weekdays x 66x to/from Providence (Regional Rapid Bus strategy solves this) x Several buses are too packed, especially when school is in session: #31, #17, #18, #19, #20. (This rider also had an incident with several Hope HS students threatening him last x fall). An employee who works at the Health Source RI call center near the Brown physicians building in East Providence wants a bus stop added closer to the office at 401 x Wampanoag Trail. The #87 doesn’t run frequently enough on weekends. x More weekend routes should be added. x Buses should run later on Charles Street. x The VetPass program is very important! A program participant, who’s a senior, uses it to take 4 buses/day to and from work. The senior pass wouldn’t work for him since he rides at peak hours, and the price of a regular monthly pass is too high for him. He attended a recent public meeting at Slater Mill and shared some feedback. He had the x impression that the consultant was talking down to people in the room, and he felt that some decisions were already made before the public had a chance to give input. He also asked about the status of the intermodal hub at the train station.

An express route from Woonsocket would help. The #54 has too many stops! (This rider travels from home in Woonsocket to work in Pawtucket, which takes 2 hours each way). x

Buses are not consistently on schedule. x

13 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services One rider travels to work as a caregiver for his mom, who uses the RIde program. He said that he wouldn’t be able to afford the buses without his free pass. x

People seem excited about the electric bus! x Shelters smell like urine. They should be cleaned more often! Kennedy Plaza in general feels uncomfortable, especially for people who work late. On a positive note, buses are x usually on time and drivers are polite. We spoke with a CCRI student and employee who considers himself a Kent County RIPTA ambassador. He wants the #29 to run every hour for longer hours in order to x accommodate people who work. Routes #13 and #29 work together, and the lack of Sunday/holiday service is a problem. Too many buses run to the airport, and they’re underutilized. x All buses should have route #s clearly labeled on the back. x RIPTA should solicit feedback from drivers on route changes and other plans. x The #29 is horrible and needs more service. Two buses often show up within a minute of x each other. Most drivers are good, but the replacement drivers have some issues. x A former Little Roady fleet attendant described his experience before he was fired by x Manpower. A Coventry resident said that the #29 and #13 don’t run late enough. More Sunday x service is needed. Route #55 is already busy, and a passenger expressed concern about the new service x changes leading to overcrowding. Transit needs to be affordable and subsidized x Keep KP where it is x Add more hubs so not everyone needs to go through downtown PVD x More “DTC” like projects are needed; they are a win‐win because they benefit drivers and x cyclists and pedestrians I live in Portsmouth. I don’t take the bus because it takes too long and the schedule is x tough. Make it faster and more convenient. Good service schedule and low cost would be the two goals to drive ridership up; that or x major increases in gas prices The new generation of workers don’t want a car, they like the freedom of Uber/Lyft; x make RIPTA more like these car services and that will be a win There are barriers that keep people from taking transit. For example, WJ used to have restricted parking garage hours and you needed to get your car by a certain time. This x discourages train use. Good that this barrier was removed, but its one example. The fare structure is another example RI has a major advantage in its small size. Nimbleness is important, especially for service/route changes, and RI can do this where other transit operators cant. x

The bus system works well for students, it is efficient and largely reliable. x No more cloth seats please. They are not sanitary and a maintenance headache x

14 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Consider a more direct route from Fox Point to RISD x Bus arrival times are irregular; the phone apple, like google maps, are not accurate and x frustrating if you rely on these apps Put GPS trackers on the buses so they can be tracked in real time on a map x The weekend and holiday schedule should have more frequent service x Buses should have a line diagram on the buses for passenger orientation and an audible x announcing next stop Better labeling of the routes on the buses (especially the back of the bus) and at the stops x is needed Route 32 needs more frequent service x RIPTA should have stairs for older people to walk onto buses. x A rider who travels between the East Side and the hospital said that Routes #1 and #9 are x not always on time. She visits RIPTA’s website for updates. A Classical HS student gets passes from school. She travels with her peers, so she feels x safe. A rider feels uncomfortable when people stand near the driver x Someone who works at Brown lives in Edgewood but commented that he never takes the x bus. A passenger who takes the 33, 34, and 61x said that the buses run well in the morning before 8 AM, but on the way home after 4 PM, they’re unpredictable x

A senior at Brown majoring in Urban Studies loves the idea of a car‐free future and is excited about the planning process. She works in Pawtucket and used to work in Olneyville, and travels to those areas frequently. She appreciates being able to ride RIPTA x for free, but she’s concerned that low income groups have that same benefit. She’s willing to share postcards about the workshops with other students in her department

A Brown library staff member said that she was taking her second RIPTA trip. She found the system confusing because it doesn’t show the stops coming up, and she had to rely on the app while she was on the bus. She’s lived in Japan where printed schedules are stored x in boxes next to stops, and the buses always run on time.

Someone commented that the 61x was 15 minutes late last night, and often, it’s not on x time (and it’s sketchy). More frequency is needed! Someone commented that she was 30 minutes late to work yesterday because she missed her transfer. She takes the 1 to Thayer Street, then the x 32/34. The commute is ideally 30 minutes, but it can take up to an hour.

A Brown student who interned at MASSPIRG was really excited about our project (and the public advocacy piece in particular). He’s been following MBTA issues closely x

15 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services A rider who uses the Transit app said that it’s not always correct, so she doesn’t know when she’ll be late. (She said this happens 1 out of 5 times). She uses her Brown ID and x takes the bus 1 stop through the tunnel from Thayer Street.

A Brown student who interned at Dorcas Institute over the summer had a positive x experience riding the #20 bus to work. A Brown freshman was riding RIPTA for the first time from Thayer Street to the Brown Medical School and was debating whether to walk or take the bus. (She had missed a bus and was waiting for a long time). Her phone battery had died, and she needed help checking on the timing of Route #1. Another passenger showed her how to use the RIPTA x website to see where buses are, and he noted that when the expected arrival time passes, the time ‘falls off’ whether the bus went by or not. He typically plans to get to a stop when it’s 2 stops away

Another student takes the bus one stop through the tunnel. She rarely goes to Kennedy x Plaza and commented that it feels dangerous A high school student takes the #28, 19, or 17 every day to get home to Olneyville using his school pass. He said that the #28 is never on time. He also used to ride the bus to x South County to visit his dad, and it was a long ride, but the system worked well.

We spoke to another student who moved to Providence (Federal Hill) a week ago and was just getting to know his way around. Self‐driving cars are interesting! They should stay in the mix. x A commuter suggested that Route #87 needs more than 1 bus on the weekend. It doesn’t correspond with the #54 schedule, so when people miss it, they have to wait 70 minutes. (She connects through Kennedy Plaza to East Providence, and requested a #60 stop closer x to the Brown physicians building. We spoke with her at a different pop‐up).

Kennedy Plaza is a central hub, and that shouldn’t change. This rider foresees more transfers with the creation of additional hubs. He mentioned the bus depot on North Main Street (used by Peter Pan), and noted that passengers prefer traveling from x downtown. He rides RIPTA 7 days/week and takes the #66, #32, and #33.

Drivers need more empathy training, especially for dealing with passengers traveling with small children. This passenger noted that drivers sometimes pass by if she’s waiting x a few feet away from a stop, and they have difficult requirements for strollers.

RIPTA needs better bus drivers! One just hit a curb. x A passenger who uses crutches takes the #22 every day and is concerned about plans to move service out of Kennedy Plaza. He likes that everything is convenient now, and he x has access to banks and stores.

16 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services The electric buses look nice and fancy! This passenger has been riding RIPTA her entire life, and she frequently takes the #1 and #3. She likes having cameras on buses because she often sees fights. She also likes the windows that open on top (instead of the old x buses that had windows that slid open). She wants to see cleaner buses, and noted that her mom puts a newspaper down to sit on.

A passenger who lives on Aquidneck Island takes the #60 to Providence and the #63 within Newport. That service doesn’t have enough coverage on the island x

RIPTA should put route numbers at all of the bus stops to show which buses pick up there. x RIPTA should lower its prices. All day passes cost $6, but they don’t give access for a full x 24 hours. (The name is incorrect). Students should pay a discounted rate (even if they live within a 3 mile radius of their x school). A grad student often takes RIPTA between school and his apartment, and he’s taken the bus to Newport a few times. He has some issues using the Transit app, and noted that if a bus is late, it may not appear as an option. Instead of waiting another 20 minutes for the x next bus, he realizes that he may have been able to take an earlier one. He prefers the Transit app to Google maps because it has better information for connecting to MBTA.

Route #29 runs too infrequently. (It runs every hour and 15 minutes). x A passenger wants to see more bus service, especially on Sundays and holidays. It makes a difference for getting to work. (This passenger takes the #1 to Kennedy Plaza and the x #50 to Bryant in North Smithfield. She often works on Sundays).

One passenger had a variety of complaints and wants to see more transportation options to give RIPTA some competition. She doesn’t drive, so she feels like she doesn’t have a choice. She takes the #55 or #50 to Kennedy Plaza and then continues on to Cranston. She has a 25 minute wait for her transfer, and the second bus is often late. x She works a second shift 4 nights a week from 3‐10 PM. On weekends and holidays, she has to call an Uber. She doesn’t like going through Kennedy Plaza, especially at night. Some drivers are rude, and the supervisors are not responsive.

A CCRI student takes Route #33 to the #21, and plans to get to class half an hour early. She has more options on the way home (including the #62 and #66), and those routes x have fewer stops. Increased frequency and span on the 1 bus x Several people inquired about the news from last week concerning Kennedy Plaza x Transfers need to be improved and if we go to multi‐hub system, transfers have to feel x seamless

17 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services In the same vein as the first comment, people would be much more satisfied if service on x most routes at least went as late as 10pm Individuals on the 1 are definitely clamoring for more R‐Line service x Wayfinding needs to improved, particularly at bus stops , also coincided with more bus x shelters at key stops Woonsocket: Looking for improved connections to Worcester and Providence Keenly interested in rail. 54x service: bypass most stops made on the current 54 alignment x Park and ride at terminus

Woonsocket: A desired hope would be to connect with Franklin MBTA station (7 miles from RI/MA border at Woonsocket) : would require further increase in out‐of‐state x distance allowance Woonsocket: Interested in a regional mobility hub, they brought up Truman Drive. x Woonsocket: Access to CVS and other Highland Corporate Park needed, opportunity for x bus on shoulder operation? Woonsocket: Dedicated ROW on 146 x Woonsocket: Improved bus stops x New Shoreham: There is a seasonal hike in the number of people on the island, upwards of 22,000. They are interested in complete streets, and a seasonal circulator to have their business employees park away from the center of town and get them to their jobs x without needing to use up the limited space in the village. They would have the employees ideally park at the island’s airport since it has the most space to accommodate. Bristol: o They know that Route 60 has good ridership but there needs to be more parking, away from employee and municipal lots. o Continue the seasonal ferry service to town x o Are there opportunities to tweak the 24X/L to service the town as many individuals, both here and in Warren, come from Fall River o Potential transit hub at RWU

Warren: o They have seen the success of the 60 bus but would love to see signal prioritization through town. o With South Coast Rail, are there opportunities for access to Fall River? 24 is just the x beginning of opening that door and we see many opportunities to partner with SRTA

Barrington: We have major congestion on 114 and we are hoping to find ways to improve x the 60 bus.

18 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services South Kingstown: URI is causing congestion, if there is some way RIPTA could operate a service to get the off‐campus commuters off the roads. x Funny you mention this…10 million dollar bus hub on URI campus

North Kingtown: We would very much like to see a connection between Quonset and Wickford Junction – this has been discussed in the previous regional planners meeting at x RIPTA. (Addressing with microtransit zones.) Pawtucket: o We have a pretty robust network today though we are focused on improving the quality, frequency, span of service including bus stops. xx o Concerned about affordability of system o Interested in improving human service transportation connections

If the plan is to identify transit hubs, South County should be considered given the URI population. If this is the case, Kingston Station needs a vision plan – parking, x access/egress, drop‐off, circulation to/from platforms, station, bus stop integration, etc.

Rather than expanded service, the plan should focus on existing services and making them more reliable and frequent. For example, CR service to Boston/NY x

Providence Station has MBTA service that is a huge draw along with AMTRAK. Imagine that same service extended south to Kingston Station would also attract more riders. This x may not be possible given the distance involved and reach of MBTA into RI.

All stations need to be fully accessible for those with mobility restrictions. The station building at Kingston is hard to access requiring steps and doors that are challenging to x open if you are in a wheelchair. Electric scooters could be integrated into the transit network as they make it easier to get from a bus stop to final destination, especially if there are hills. Put these scooters at each x major bus stop and allow them to be paid for just like a bus pass.

You would never know that the train station is only a mile away or so from URI campus. x Somehow better market the train station. Can there be a dedicated transit service to the train station from URI. For example, a smaller vehicle like the Little Rhody shuttle that runs in Providence. That would be a big x hit. With parking going away on campus in favor of new buildings, students and faculty/staff x will have to rely more on bus transit. More frequent service to Providence (from URI) is needed. x Bus transit should be more like Uber/Lyft, on‐demand x The shuttle tracker (TransLOC) works well for the on‐campus bus locations. More of this type of information at stops across the system would be good to advance. x

19 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Please put numbers on the back of buses. I frequently find myself running to catch the bus and am not sure which bus it is. Some buses have them, which is good. x

RIPTA should invest in a driver rating app, similar to what Uber/Lyft does where you give x your drivers XX stars for service No touch transactions should be the goal to cut down on germs. Contactless transactions x getting on and off the bus for fare payment. More hubs are definitely a good idea. However Kennedy Plaza needs to be the central hub x Provide smartphone alerts when your bus is approaching or XX minutes away x Better seating is needed at bus stops, especially for those with bags x A lot of people take Uber/Lyft or a taxi to the airport when RIPTA is much cheaper and x just as convenient. Advertise this more. Extend the hours of service. 10:00 PM is not late enough x Reduce the UPass fee. $120 is not worth it x Integrate ferry service to Block Island into the RIPTA system and fare structure. x A North Kingstown resident said that he never takes buses in Rhode Island, but he occasionally takes trains. • He wishes he could take the train to Boston from Wickford Junction, but the schedule isn’t great when he travels (to Logan airport), so he typically Ubers to Providence station. • He was with a visitor from Montreal who suggested putting bus schedules/route information at stops and shelters. She also mentioned that in Montreal, all stops have x shelters (because of cold temps). • They showed us the card that they use for all forms of transportation in Montreal. They also have a temp card for visitors. • They recommended connecting pricing for buses and bike rentals.

Three high school students mentioned that they really like Little Roady. They took the shuttle from Olneyville Square to the mall and like that it’s newer, cleaner, and smaller than the bus, which they don’t like at all. (They said that buses stink, especially on the R‐ x Line, and need air fresheners and metal seats). They also asked how long the shuttles will be in operation A woman sometimes takes the #56 on Smith Street and said that her daughter slipped on x a wet floor on the bus yesterday. A student takes the #20, 22, 56, R‐Line, and 92 between home, Mount Pleasant High School, College Vision, and other places. He uses a monthly pass from school, and tracks buses using the Transit app. He said that he waits too long for the bus and finds the x timing less predictable at night after 7.

20 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services A senior couple suggested that RIPTA should be more like Uber. They want on‐demand service. • They suggested that people should be able to find out when buses are coming using their phones, and we shared a few options with them—from the app to RIPTA’s website. • They suggested that the Google maps feature wasn’t widely known, and they recommended more travel training. • They believe it’s important to give people a place to sit by every bus stop and suggested getting RISD involved in a design competition for a simple, graffiti‐proof bench. • They view Rhode Island’s small size as an asset for problem‐solving, especially related xx x to transit. • They recognize challenges for people taking the bus to court appointments, job training, and the DMV, and suggested that RIPTA should offer more support for social services. • They like the idea of creating hubs/meeting points. • They expressed disappointment about e‐bikes in Providence.

A rider who takes Route #57 from Smith Street to North Providence and the #27 on Broadway complained about unprofessional drivers. • He noted that during drivers’ breaks, they smoke in Kennedy Plaza, shut the door rudely when passengers talk to them, etc. He finds them dressed sloppily too. x • He doesn’t like the paper tickets and wants RIPTA to have plastic tickets like MBTA. His tickets are often incompatible with the readers.

Since 2010, a downtown employee has been taking the bus into work, and he prefers it to driving and parking. For years, he took the #55, but he now takes the #57. He just x x installed the Transit app. Another employee takes the #57 every day and described it as excellent. x A third year Johnson & Wales student from Hartford mentioned the challenge of traveling between New England cities without a car. From Providence, he takes the train to New Haven and then heads north. • He described RIPTA as a better system than the one in Hartford. • JWU cut the UPass program, and students must now pay $120/term for bus passes. x Free rides would encourage students to use RIPTA service on weekends. • He suggested integrating bus service with ferries to Block Island

A rider said that trips on Routes #57, 33, and 92 are always a good experience. She gets monthly passes when she can afford them, but often buys all day passes for $6. She rides RIPTA on weekends too, and suggested that trips could be a little bit less expensive. I x described upcoming fare changes including the ability to earn‐as‐you‐go.

A RIC student said that the bus is convenient for her, and with UPass, she now saves x $35/month.

21 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services A Boston resident who’s purchasing a house in Providence said that our infrastructure doesn’t support bikes well, but he still feels safe. He mentioned that traffic in Boston is presenting economic challenges, and the RI and MA governors are looking at regional x solutions. A significant number of Boston commutes are 3 miles or less, and he’s interested in understanding those short‐distance travel patterns.

A passenger who takes the #1, R Line, 50, and 66 to URI finds bus trips relaxing. x A rider who takes the #50 suggested that everyone should get to ride transit for free. x Hi, In 2018 I had to get rid of my vehicle because it was causing too much stress with mechanical work. As far as financially I dont see having a car working in my favor. So I take the bus for now on. I know my suggestions may not work entirely due to finances with RIPTA, extending hours for workers, or maybe my input might not be as beneficial because it's coming from one POV, hopefully other riders feel the same. Can we have the bus run past midnight. Some buses only run until 10‐11PM. It sometimes limits riders, especially young adults and students when they want to go party/event and get home 12‐ 1AM. Can we do more maintenance on the bus, a fresh clean every night for each busses. x There were stains on a bus I saw two days in a row. Air freshners placed throughout the buses on hot days. The Johnston/Scituate bus can it run twice at night. The 5:00pm and 6:30. Some people who get out at 5 can't make the 5 and are stuck taking a Lyft or uber home. That's all I got, again I know these comments may not benefit as a whole but I look forward to seeing what you guys do!

Newport ‐> trolleys down Thames, America's Cup, and Ocean Drive x Bus lanes! x Sunday service on Routes 14/64 (note: both will see changes with West Bay) x Service on the 29 (note: this route will see changes with West Bay), later hours on the 3 x Service to neighboring MA localities, destinations x Connectivity between Warwick Avenue and Reservoir Avenue (note: we have a Park Ave x connector envisioned in our scenarios) Westerly services (note: we are looking at this with West Bay/URI related efforts) x Improve safety at KP x Improving our bus service. Extended BUS 27 to SHAW'S Supermarket on ( Smithfield Road ) Back to ( Sunset Ave & Bourne Ave ) & Back to centerdale. & Continue on regular Route ( x We all are AFFECTED BY THIS ) If there is an R‐Line route that goes North through Pawtucket and South through Cranston, there should also be another R‐Line that goes from East to West, either replacing the two 92 routes or the 17 & 33 routes. There are a lot of people who live in x these residential areas who work and study as late as the R‐Line runs. It would be more convenient for a lot of people.

22 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services The upholstered seats soak up all the urine, feces and dirt from all the unsavery passengers! Rip them out and replace with plastic that can easily be sprayed down and x wiped clean after bodily functions and dirt!! People cannot sit without the transfer of urine and feces to their clothes Replace or fix the bus fare machine immediately x Why is there not a light rail along existing railroad with stops from the Providence Airport to Pawtucket or South Attleboro? It would increase property values in low‐income zones and provide better transportation options. It would also decrease car traffic in Downtown x Providence. It seems to be a no brainer.

The bus between TF Green & Newport needs to run on Sundays and holidays #14 and #64 between amtrak & Newport also I work at DiscoverNewport visitors information center & x that's one of the most requested items I believe we need more routes where there are no bus routes. If we could get to any part of RI thru ripta, it would connect more people to businesses. More job opportunities. x

Add more buses during peak times into/out of Providence. Fix the roads or buses, it feels x like they're falling apart TRAINS/ COMMUTER RAIL 1.Look for ways to start a pilot program for commuter trains to Boston using electrified rolling stock leased/operated by Amtrak between Providence and Boston. 2.Cross honor commuter rail pass (zone8) with Amtrak northeast regional trains between Boston and Providence (cost 1 way Amtrak ticket 2weeks in advance is $12‐Mbta one way currently $12.25) 3. Cross honor commuter rail pass zone 8 within RI on Amtrak to include Kingston and Westerly stations. 4. Weekend pilot of commuter rail trains originating from Wickford junction RIPTA 1. Earlier service on key routes that provide service to pvd station 2.Greater frequency of key corridor routes on weekends 3.Bring back free rides on ozone alert days 4.Investigate more ring like structure for x routes linking key employers/destinations with key corridor routes separated by legs/branches, example: A.Warwick mall to Smithfield crossing to Bryan university B. Bryant university to CCRI lincoln to Pawtucket transit center/future train station C. Pawtucket to Woonsocket new route Look for more opportunities to operate connections with regional transit authorities.

My commute is two hours: train to Ruggles, 23 bus to Algonquin stop on Washington St in Dorchester. It is so painful that I am not as productive as I would like to be because the x internet is a NIGHTMARE. It'd be nice to have working usb outlets next to the seats, sometimes you?re in an emergency and need somewhere to charge your phone. Whether it be late at night, or x after a long ride, or just during your daily commute. I think there should be a route that covers park ave in woonsocket x

23 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Would like to see a bus get to diamond hill rd. Woonsocket for the people that work for 6 am. We have a few people that would use the service. It is quite impossible to walk a hour away by foot in the snow and also dark in early morning for a female to walk, because of x my safety. Please take this in consideration, it would be so helpful to me.

More bus service in the town of Westerly x Increase in bus frequencies between Providence and Westerly x Improve weekend/holiday service Victory Day should still have regular service or at x least Saturday service Bring back the West Barrington bus service that was previously cut x How about a bi‐ directional bus pass/route between providence and Boston? x Right now I'm pissed! I spent 39 mins orginizing comments on a bus that is so bummpy! You put the dam gray button so close to submit I lost my comments. How sad. You people suck! Why did you put this stupid gray button to return to your page when filling out comments? Do you care about what we have to say, the time it takes for us to say it, or do x you just want us to return to your home page. It's very disheartening. I didn't a lot of time on comments and they were lost to your home page button. REMOVE IT FROM HETE

Thank you in advance for your time. My name is Soham Kale, I am a student in Providence, frequent RIPTA user, and public transit enthusiast.

My suggestion: Providence RIPTA bus routes should be redesigned to transfer at Kennedy Plaza is not required for across town journeys.

Providence currently has a wheel‐spoke model of transit. Which is great if you want to commute from the suburbs to downtown, but is not great for any other purpose. It creates a surplus of bus access in the very downtown, while simultaneously depriving outer regions of transit. There needs to be a ringroad‐like bus route to connect the various bus lines. x For example, if I wanted to go from Federal Hill to Elmwood, right now I would have to take the 92, transfer at KP, and then take the 1 or R etc. However this is inefficient.

Houston, recently redesigned their bus routes with this in mind and has seen increased bus use and decrease bus times. https://www.citylab.com/transportation/2016/04/how‐ houstons‐bus‐network‐got‐its‐groove‐back/476784/

Thank you for considering my suggestion.

Is Kennedy Plaza moving to a new Location ? x Please reinstate the bus stop at the Attorney General's office at 150 South Main. Thanks! x

24 of 47 Summary of Public Comments (as of 11/15/19)

Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Holiday Service needs to be broken out into major and minor holidays. Where I live now, minor holidays (like Labor Day, Christmas Eve, Day after Thanksgiving, etc) we run buses on a Saturday schedule. The Big Four holidays (New Year's Day, Independence Day, x Thanksgiving Day, and Christmas Day) are Sunday schedules.

I use RIPTA because I'm legally blind and no longer able to drive. I think the bus drivers have been really nice as well as most of the routes. I just moved to north Providence, however, and I'm having problems. First, anytime I am dropped off near Charles Street and Branch Avenue (Hopkins Square) park I get followed home by a guy that hangouts at that park apparently waiting for women. I've called the police but it has happened twice now. Both times I stopped anywhere in sight of that park. Secondly, the bus needs more options for Charles Street. The bus is super full now that school is in session and people waited over an hour tonight for a bus going north. I could have taken the one that stops at Charles and Branch Avenue but I'm afraid of being followed again. Please change where these buses stop to not stop near this park. Also a lady was crying tonight because x she is so tired of the bus being delayed at night after she works all day at the hospital. A lot of people ride RIPTA and most routes are good but why are the north routes so bad? I want a response because I'm afraid something is going to happen to me or another female that gets dropped off next to Hopkins Square. This is a serious issue it puts my life at risk and every other female thay rides your bus. If something bad happens like that it will only make RIPTA look worse leading to less riders and less profit for RIPTA. Be proactive now that you know there is a safety risk for the women that ride your bus.

I work at the train station and it'd be nice to have buses or shuttles to kennedy plaza, nearby hotels, and car rental places or other bus stations from the train station, a lot of times people bring a lot of bags and can't handle the walk.

Traffic is so terrible and congested during rush hour! It usually takes an hour to get to Providence from North Kingstown, up and back DAILY which normally would be a 20‐25 minute ride! I wish there was something that could be done to help people who take buses so that they could get priority like bus only or HOV highway lanes or something. Two hours of my day five days a week are wasted stuck in terrible traffic. I've been commuting to Providence since 1985 (first from Central Falls, then from Lincoln, Cumberland, then Coventry and now North Kingstown). I think it's worse than ever.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services A couple of ideas for your managerial project efforts:

Put your contact e‐mail address for public comments or offer ideas on the Main page. (many riders will not attend meetings but, you might benefit from easy direct communication supplying opinions or suggestions) Given the substantial administrative bureaucracy at RIPTA and restrictive labor contracts in place, try not to promise too much to the public.

Add more opportunities for bicyclists to ride on RIPTA buses. (add 2019 designed bike racks) Look at the plans of forward thinking cities in the U.S. and the value of additional bike racks on buses…….could improve intermodal transportation. Or try this…….when bike racks are full, allow the Bus Driver to use his/her judgement in allowing bikes to be x brought onto the passenger section of RIPTA buses. Mindless and outdated “safety issues” are unnecessary and silly bureaucracy. Bus Drivers are not stupid so if you allow them to use digression, be sure that each will know what to do every time . Do you really need big buses? How about some vans? When one sees a big RIPTA bus pass with 2‐5 riders on board, makes one think that , in spite of chit‐chat, RIPTA management doesn’t know or care about efficiency. Think about it.

please find a way to soften the ride on buses. they are punishingly brutal; especially to those with back problems, arthritis, and chronic pain. surely lighter springs or softer x shock absorbers are available. How about taking care of the crime in Kennedy Square? This is the first I have heard about the plan. It was included in the Commissioner of Education's weekly announcements. Question, is/can public education busing be considered in a state wide RIPTA plan? Warwick Schools spends close to $10 Million a year. Couldn't a plan be devised that would take this annual increment and be invested in x assets that would allow for profitably expanding non‐school services in the city of Warwick? Thanks for considering. Tony

Please accept my thoughts for ?Transit Forward RI 2040? public comment meetings. Train service from Providence to Boston is part of the discussion. A common complaint/concern is the service is not available on the weekends for day trips. Many x people have expressed s desire to use the service weekends and ridership would increase substantially. Please consider user friendly time schedules.

More covered shelters along bus routes x

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Some questions: When will the final 2040 plan be complete? How is planning coordinated between RIDOT, RIPTA and the RI Division of State Wide Planning. Current thinking on x new funding opportunities and leveraging private funding sources? Thank you

TransitForwardRI recently presented essentially one scenario with a few options. Your scenario might improve climate change emissions by 1% by the year 2040. Nobody but a politician catches a minnow and mounts it on the wall as a trophy.

I privately presented a different scenario for an affordable transit system, Teleport Transit, equivalent to 300‐mpg electric vehicles, and that includes the lifetime energy cost of rebuilding the freeways. I see no particular show‐stopper arguments to my system but am willing to grant a degree of risk in implementing any new system.

Climate change has a latency period. It’s like stepping on a rake with your boots. x Eventually the accumulated momentum of the rake handle pops up and hits you with force. With climate change, the status quo option should kill most of the world’s trees, leaving dead sticks. Then fires will sweep through the sticks. Some have forecasted that the earth’s population will drop below 1 billion people due to hunger.

And so I have weighed two scenarios, life and death. Choose life therefore, that your children and your grandchildren are more likely to live.

My overall feedback is that this abomination of a proposal for Kennedy Plaza is a disgrace and a flagrant misuse of public funds inconsistent with what voters want. We need consistent public transit that runs at higher frequency and better first mile, last mile walking and biking infrastructure. We need better public engagement and a more x forward looking vision that gets internal combustion engines off the road and thinks more holistically about a culture of transportation.

My suggestion is to have express service buses us a traffic app like Waze to find the quickest route between the final pickup stop and the next bus stop. x

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Two suggestions: 1. A car ferry across the bay mid state. This would alleviate the horrific traffic that clogs traffic into and through Providence (both directions) during rush hours. It could totally transform a village like Conimicut, should that be a terminus, into a destination village like Wickford. It would benefit businesses and residents on both sides of the bay. It would cut mileage traveled by commuters, and make a portion of their commute served by public transport. Quebec has many examples of routes served by car ferries (as does Vancouver, but I have never been there). 2. While RIPTA already has buses that service the beaches, this service could be improved by adding a variety of routes beginning in suburbs and smaller cities. It could also be improved if the service was branded as BEACH BUS, and so felt different and more fun than the bus that one takes to work or school or a doctor's appointment. This could be achieved by bus wraps, x or by using a different style vehicle, such as a trolley, double‐decker or retro style bus. The first runs of the season could be hosted, with prizes, games, beachy music and maybe narration that indicates points of interest along the way, making taking the Beach Bus a fun part of a staycation. Tips could be given on how to "Beach Bus" it to the beaches, such as packing light. The Beach Bus could appeal to the Rhode Islander who may never have taken public transportation before. Thank you for providing this opportunity to share ideas. I look forward to taking the ferry and the Beach Bus!

If part of the plan is to reduce traffic on 95, I think you should be advertising both transit forward and the various pop up events and workshops on the digital signage that is seen by all drivers. It seems to be that using the digital signage would be minimal cost and the best way to reach a significant portion of the target audience. After all it has been used to advertise the Newport ferry. Additionally, this information should be prominently featured at the Providence station, wickford junction, and green commuter stations. For myself, ripta service to my area is so limited I can only take advantage of it a couple of x times a month (when I would like to use it for my daily commute). I was first aware of this initiative because of the displays on the ripta bus. When I then received a notification in the mail of the information meeting I was very interested in attending, and did on Sept 17. Thank you for consideration o of my comments.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services I noticed an article that the Providence Journal that I was sort of anonymously in regarding “Mass Transit Advocates urging Rhode Island to develop their own Rapid Rail. Even though I do not expect credit for this, I was pushing this for years, including mailing a model train set as part of a Christmas Transit Advocacy Care Package to Stephen Devine, Cynthia McCarthy at the Rhode Island Department of Transportation & Amy Pettine at the Rhode Island Public Transit Authority. Even though, I am not expecting any recognition I would like to thank the Providence Journal anyway. A copy of the article & Rhode Island Rapid Rail Report & Providence Journal article with my State Representative, Mr. Joseph McGonagle, who serves on the Massachusetts Joint Legislative Committee on Transportation & is very interested in the Rhode Island General Assembly request for a Federal Waiver to allow RIPTA Buses to cross the State Line into South Attleboro, Seekonk & a RIPTA‐SRTA Commuter Bus between Providence & Fall River, as well as my State Senator Sal DiDimenico both from Everett, Massachusetts, my x home & Transportation Secretary Stephanie Pollack’s Office at the Massachusetts Department of Transportation. As of right now I am working on their Christmas Transit Advocacy Gift Pack & Train Set, that includes an Independent Joint Rhode Island & Massachusetts Departments of Transportation, Rhode Island Public Transit Authority & Airport Corporation, Massachusetts Bay Transportation Authority, Greater Attleboro‐Taunton Regional Transit Authority & Southeastern Regional Transit Authority “Metropolitan Providence, TF Green Airport & Bristol County‐Southern Massachusetts Transportation District” under the Federal Waiver & its’ “Metropolitan Providence & Bristol County Massachusetts Railway,” a Rapid Rail Line operated by the Providence & Worcester Railroad between: Taunton, Attleboro, Pawtucket Providence, *Cranston, *East Providence, *Seekonk ( *Via Subway), Swansea via medium strip I‐195, *Somerset, *Fall River, *Westport, Dartmouth & *New Bedford. Excellent commentary Jeff Smith – and I too was originally fromh “ i i i ” ill l h j i di i f h Everett, MA! I would id G definitely like to see more RIPTA buses service surrounding areas in Massachusetts too, like a bus going from Providence/East Providence/ Pawtucket to the shopping malls in x Attleboro, with more frequent (and late night) service to and from the MBTA South Attleboro Station along Newport Ave in Pawtucket.

RIPTA needs to expand routes into heavy populated rural routes specifically Scituate Ave Cranston and over Scituate line including hope. Traffic is horrendous and public transportation would unequivocally help reduce commute stress. RI does a poor job innovating public transportation needs. x Thanks for allowing me to share my thoughts, and opinions for the good of our small population

Extending bus times on all busses and running them late would be very helpful x

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services I feel there should be something like an outlet or place to charge up phones because there are lots of kids taking these buses and will have no phone to let somebody know if they are on their way home or in case of an emergency KP and these buses can be x dangerous especially at night so a place to charge would be very helpful for the safety of our kids and just for serious situations Please plan ahead for improved and better connected RI transportation by considering the following changes: 1. change PVD airport code to RIA 2. change T.F. Green to RI Green Intn’l Airport‐RIGIA with a soft G. People will adopt RIGIA for air as easy as RIPTA (or change to RIBTA) for bus. I frequently ride the commuter rail and I have observed the confusion of many travelers who come to RI from other states or countries via the MBTA. Imagine hearing the x Providence announcement, checking PVD boarding pass and getting off the train (with luggage) only to learn they should have stayed on the train because PVD is in Warwick. Also, ONLY Rhode Islanders recognize that “TF Green” bellowed by the conductor means airport stop! We can do better. Also, perhaps the state could get crews to pick up the tremendous amounts of litter along the rail. How about a program called “Training for a Cleaner Future”?!

I live in Providence and take the bus to work. I would love light rail if we could afford it. Could it go to some version of a park and ride at the outskirts of Providence? Going just to Olneyville would leave people stranded there. The local buses end up stopping at every stop so some version of an express bus from the outskirts of Providence with a secure x parking area would be good. A version of the R line for the 27/56/92 buses would be good. Right now after 6:30 or so buses cut way back on the schedules. If that could be a little later that would be good.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services The commuter rail train service from Providence to Boston needs to be improved greatly. I have read many news articles highlighting that the trip is too long due to: multiple stops, the time it takes to load and unload passengers, and the slow acceleration of the diesel trains – as a daily weekday commuter, I agree with all these points. I’d like to add that often times the trains are very crowded and uncomfortable; sometimes passengers are standing for half the ride from BOS to PVD back to their homes. I’d like to see the commuter rail service to/from PVD and BOS safer and faster for commuters from Providence and southern Massachusetts. Adding additional tracks seems like a good idea; using the electrified railway and more express options with less stops would also be a solution. Please keep in mind that if these improvements are made (i.e. quicker, safer, and more comfortable trips from PVD to BOS and BOS to PVD) this will attract more riders and therefore, requires a simultaneous effort to add more trains, track lines, and overall expanding service. Ultimately, I really hope the Providence Line can be made faster and safer in the future. An additional perspective that I would like to add is that xx there are many hospital workers who ride the commuter rail who are depended on by patients and colleagues to arrive to work on time. Let’s work to make the PVD commuter rail line on time all the time. Let’s also work to improve the quality of life of PVD commuter rail line passengers by getting them home to their families faster.

The stations also need to be improved and upgraded as well. Ideas include repairing rusty deteriorating walkways and staircases, adding sources of natural light, adding tables and charging stations. Incorporate elements of smart design and engineering – for example, once passengers exit the train at Providence station, a “bottle neck” is created at four points: on the platform at the bottom of the 2 stair cases and in the train station lobby at the 2 sliding door exist. Wider exits will help passengers getting in and out of the train station.

B+457:474us: South County Commons to Walmart at Dunns Corner, to Westerly Hospital, to Watch Hill. This route would be similar to existing routes serving South County (running every 1.5‐2 hours). It connects the most popular destinations outside URI and x gives Westerly access to the state network (routes 14 & 66).

Train: Well Ave. in Cranston adjacent west of RR tracks to Allen Ave., along Zinnia Drive, across Route 37, to Pastore Center in Cranston. "State Employee Express" x

Bus: Stop and Shop on Route 1A in Cranston, along Park Ave/Route 12, to Atwood Ave./Route 5, to Crossroad Commons at Route 6/Route 295 interchange. This line go East‐ West across Park Avenue and continue onto Atwood Avenue. This will eliminate the need x for Cranston residents to transfer in Providence to cross the city. Connects with existing routes 1, 3B, 19, 21, 22 and 30.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Bus: Kennedy Plaza to East Providence, along 114, to Route 138 in Portsmouth, to South Main Street in Tiverton. Fall River via Tiverton. This route would allow RIPTA users to travel to Fall River and connect to the SRTA x network. Currently, there is no way to reach Fall River from Rhode Island using transit. The route would be the same as the 60 until Portsmouth. Bus: Service to a Park and Ride Lot near Quonset State Airport between Routes 1 and 403. x Ferry: Warren to Pawtuxet x Ferry: Bristol to Wickford x Bus: Frequent, direct route from Riverside, East Providence, to downtown Providence. x Bus: Ripta service from Providence to Warren to forthcoming MBTA rail station in Fall x River Bus: This route (roughly, a line serving the East Side, Brown, the Train Station, Valley St, and Olneyville) would be a really good addition to the network ‐ connecting the new x development along Valley Street with existing communities and transit (Amtrak, DTC)

Bus: Need for more frequent perhaps smaller buses to URI Kingston at peak times. Current AM/PM schedule of is inconvenient. Takes 45 minutes to get to campus by bus ~ x 20 min by car,Commuters could also use vacant parking lots at state beaches after Labor Day. Bus‐ This (Smith Street) is an alternate, more direct way to connect the easy side with smith hill with the valley neighborhood to olneyville. A modest detour would also provide x connetivity to the train station Bus‐ Some sort of 54x for providing access to the major employment center at CVS x between Providence and Woonsocket Bus‐ Expanded 95X route to North Stonington Commuter Lot where connections can be made to CT public transit and Foxwoods Casino (Southeast Area Transit Routes 10 and x 108 serve the commuter lot). Point Judith Road and Woodruff Ave./South Pier Road/Route 1 in Narragansett. Need for more frequent perhaps smaller buses to URI Kingston at peak times. Current AM/PM schedule of is inconvenient. Takes 45 minutes to get to campus by bus ~ 20 min by x car,Commuters could also use vacant parking lots at state beaches after Labor Day.

Visitor's Center in Newport x TF Green Airport x RIPTA service to forthcoming MBTA rail station in Fall River, MAx Commuter rail station in downtown East Greenwich. Must be supported by high‐ frequency, all‐day rail service. Commuter rail station at Park Ave, Cranston. Must be supported by high‐frequency, all‐ x day rail service Commuter rail station at Olneyville, Providence. Must be supported by high‐frequency, all‐ x day rail service.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Commuter rail service from Providence to Kingston Station. Must be supported by x affordable, high‐frequency, all‐day rail service. It would be good to have a transfer point serving local bus routes in Bristol as well as x ferries coming from Providence and Newport. Commuter rail station in downtown East Greenwich. Must be supported by high‐ x frequency, all‐day rail service Parking lot at Stillman St. and Moshassuck Court in Providence. This parking lot should be the location of the new bus hub that we approved.

Use the hill so buses enter at one level and wait, spiral down to a lower level to pick up x and exit. This entry/exit on different levels is similar to the plan for Parcel 6.

North Stonington, CT Interstat 95 Commuter Lot x Pawtucket/Central Falls Train Station x Quonset Train Station x Westerly Train Station x Woonsocket Train Station x The driver has heard from several people who live just a few minutes outside the x zone (particularly in Pascoag). She described payment options and let people know that if they put in $10, x they’d get $8 back on a change card. People want to travel to the Glocester Senior Center for programming 5 x days/week. People want more options! They prefer shopping at Dino’s (instead of Brigido’s). x Dino’s is outside the Flex zone. The Flex shuttle also serves several places in Woonsocket: Price Rite, Savers, Stop x & Shop, etc. It also serves the meal site in Woonsocket, the social security building, and the DMV on Diamond Hill Road (although it’s unclear whether we communicate x about this in our materials). The Flex sign by the Walmart entrance has been missing for about a year. x In the print schedule, Ana’s extension is missing a digit. x The ADA contact info on the shuttle needs updating. (It shows Mark’s email and x phone # with the missing digit). I would request that the Aquidneck Corporate Park (Aquidneck Ave. & Valley Rd.) x be added as an employment center needing service. Atlantic Beach District, a business district on the Middletown/Newport line also needs service, and perhaps enhanced seasonal connections from there to Second x Beach and downtown Newport. Bus stop signs are still on Kingstown Road, but the route has changed. She noted x that there used to be a stop by the wooden Indian statue.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services She wants to see improved access to the South Kingstown Senior Center for x meals. She suggested that we should look into transportation options to Boston for x medical appointments. There was interest in having RIPTA run service to Quonset from Narragansett. x A participant complimented the RIde system but noted that because of a bus route change, her home is now outside the RIde service area, and her adult son x with visual impairments had to move. A participant requested an app that would save preferred/frequent trips. x Steve Wright mentioned that Narragansett’s senior population is increasing and their transportation needs are growing. RIPTA can provide communities with x retired vans that still have useful life Route 66 was extended to Galilee, based on demand. We should reevaluate the x schedule. We should look closely at the printed Flex brochure to make sure that places where people want to go are listed (i.e. senior centers, shopping centers). x

Kaela Gray mentioned that the South Kingstown road networks can’t accommodate all URI traffic. URI administration wants to reduce congestion and x improve transit service. Mike DeLuca noted an idea about using an unused outer section of Salt Pond Plaza to create a Park & Ride for the Block Island ferry. It could be used as a micro‐ x hub in the summer only to accommodate Flex buses. Lifelong learning classes on the URI campus are located outside the Flex zone. x South County Hospital has only one drop off point far from some facilities. The x hospital is a senior meal site on Tuesday nights. The Stedman Center time point doesn’t match up with the Westerly Flex. (Stedman includes the DMV, Network RI, the judicial center and DHS). The bus shelter is located in the back of the complex, which visitors to the DHS building x may not see. The Flex shuttle only waits at the shelter for 2 minutes before leaving. The printed Flex schedule shows that service is available until 6:30 PM, but it x actually only runs until 6 PM. This should be corrected! Victoria, the Flex driver, suggested eliminating time points. Most trips are made x by reservation. The group is eager to see a beach bus in operation this summer. The Flex zone x does include the beaches though. Several people thought the shuttle should run until 6 PM. Our driver, Ray, didn’t x think it was necessary.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services According to Ray, the top spots on the route are the Gateway Center, DHS, and x the Y. Driver thinks the Flex service in Narr. is underutilized during the winter, but it’s busy in the summer. He’d recommend expanding to 2 shuttles during the high x season. Shuttle was clean and comfortable with a very different feel from a fixed route x bus. As a result of RIPTA’s Comprehensive Operational Analysis a few years ago, West Warwick no longer has a direct bus route into Providence. All buses must transfer at the Warwick Mall, which adds a few minutes to the length of each trip. The x mall bus stop is remote—and it’s hard for people who take the bus to walk (or travel by walker or wheelchair) into the building

Travel time between West Warwick and the VA Hospital is long. NEMT service x (operated by MTM) might be a better option for those trips West Warwick Housing Authority residents want a shelter. It was removed at some point when the route stopped temporarily, and it hasn’t returned. x

Travel time is long for patients from outside West Warwick to get to their medical appointments at Thundermist, and often involves transfers in Kennedy Plaza and x the Warwick Mall. Thundermist has been using Uber Health, which is HIPAA compliant but not x accessible. Aquidneck Island is strangled by congestive through traffic. I suspect the majority of our traffic is Navy / NUWC related and commuting service industry employees x who can’t afford to live on the island. You can’t get busses on the base or in the NUWC compound. I believe a substantial number of the service employees are commuting from Mass (Fall x River). The congestion affects the quality of life in Portsmouth, Middletown and x Newport. Park and Rides / Bus Shelters / Incentivized Commuting / and Fare Agreements should all be arrows in your quiver but I suspect we are only marginally going to x reduce the number of vehicles on East and West Main Road.

Overwhelmingly, most people on Aquidneck Isalnd do not need to go to Providence, yet route 60 does just that. Perhaps a better way to attract riders in Portsmouth, Middletown, and Newport is to give them a service that addresses x their needs – which for the most part are all catered to right here on Aquidneck Island.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services We are not going to solve the congestion on East and West Main Roads – but maybe we can make East and West Main Roads (the only two arteries for transiting the three towns) “livable” by making the congestion (and pain of x traveling our own communities) more bearable by offering locally focused transit that is quick, easy, affordable, and convenient.

I live in Jamestown RI and work in Newport RI and rely on RIPTA to get me to work. It would be so beneficial if the first inbound 64 bus stopped at the bus stop at Helm Street so I could get to work on time. They would not have to go through Jamestown because x the entrance to get back on 138 is not even a half mile down that road. It would be incredibly helpful. Provide Signage and RIPTA Advertising: ? Adding signage on 95, route 4, and other highways ?RIPTA Bus stop at this exit? to show RIPTA as an alternative. ? Use digital signage on 95 to advertise TransitForwardRI and reach the driving commuter population. x ? Provide signage at the Commuter rail stops at TFG, WF, and Providence station to advertise TransitForwardRI? Hello. I think bus 14 should continue from Salt Pond Plaza to route 1 North, to the Wakefield exit, to the four way stop at Montsenior Clarke School, and return to route 1 x North to the DMV, and back. There are currently no buses to go to the DMV, only buses to return from the DMV. Hello. I think bus 66 should return to it's former route that goes west from Salt Pond Plaza, and continues on past the four way stop, towards Main Street. This way, people x can walk to South County Hospital. Thank you. I live in South County and would take the commuter rail from Wickford Junction to Providence every day but while there are good options heading up in the morning there are not enough trains on the afternoon route. Nothing until 4:30 pm. That is 90 minutes after my day ends. There are buses but that doesn’t remove the surface road traffic I am trying to avoid. And there are just not enough options for commuters in the southern part of the state regardless and the plans don’t seem to add anything new down that way. xx More commuter rail options are needed to Wickford or even to Kingston to entice riders from the south to leave their cars. If I’m going to sit on a bus for an hour in traffic, I might as well just drive and avoid the stops and the uncomfortable ride.

Love the fully expanded, Scenario 3, although I wonder if Bus Rapid Transit would be a cheaper, quicker alternative to light rail? Cities in the developing world, like Santiago, embraced BRT and transformed mobility for their residents. Clean, safe, easy to use without the lengthy capital planning of light rail. xx Also, regular weekend service to remote state parks (Goddard SP, for example) is much needed for low‐income, car‐less urban residents to get to the state’s great parks.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services I say there should be an option for the monthly bus pass to be available for purchase on the ripta flash pass app. It would completely benefit people like me to have it easily x available Regarding the three scenarios, I think scenario 3 is far and away the best option for the state. Light rail and rapid bus service together are the only way a large enough group of people will get out of their cars to allow Providence to develop its downtown. As it stands today, parking needs (not required by zoning, but necessitated by lifestyle) demand so much space that it stifles development, and while we have so much parking downtown we won’t be able to develop downtown to the degree that it feels like something more than nice buildings nestled in a field of parking lots and garages. Put otherwise, without the robust approach outlined in scenario three, Providence won’t be able to develop into a real where the majority of people do more than park there while at work.

Unless BRT runs 100% of the time on an exclusive right of way, it will not get people out of their cars and buses will remain the domain of people that have no other options.

Given the amount that the states spends on its highways, we should be able to scrape x together the funds for exclusive rights of way for transit lines. Transit that people actually use will extend the life of highway infrastructure too by reducing maintenance.

I think there is room for improvement in regional rail too, but without good local transit regional rail is only useful if you can walk from the hub to your destination.

Strong support for light rail to the airport.

Perhaps ridership isn’t there yet, but BRT in the 56/57 corridor would be great!

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services I am still going to support Rapid Rail in Rhode Island, including extensions to Woonsocket, Westerly & Quonset Point & operate as a partnership between the Rhode Island Department of Transportation, Public Transit Authority & Providence & Worcester Railroad, as well as the Rapid Rail Service called, the “Rhode Island Railway.” Along with the rapid rail service, I also like to see the Rhode Island Department of Transportation, Public Transit Authority & Interstate Navigation aka the Block Island Ferry, to develop the Providence, Bristol & Newport Ferry into a year‐round commuter ferry with additional stops at Rocky Point in Warwick to connect with TF Green Airport, Prudence & Hog Islands. The ferry service will be called the “Narragansett Bay Commuter Ferry.” The ferry service should also take over the “Prudence Island & Bay Islands Transport Ferry” from A&M Marine & make it part of the “Narragansett Bay Commuter Ferry.” Plus, along with the Rhode Island Public Transit Authority 24X Commuter Bus between Providence, Fall & Newport, the State of Rhode Island should also work with the x Commonwealth of Massachusetts, thru the Massachusetts Department of Transportation, Massachusetts Bay Transportation Authority, Greater Attleboro‐Taunton Regional Transit Authority & Southeastern Regional Transit Authority to develop a Transportation District that serves the Providence, Pawtucket Warwick & Bristol County‐ Southern Massachusetts Metropolitan Area. The District, The Metropolitan Providence, TF Green Airport & Bristol County‐Southern Massachusetts Transportation District, will develop another Rapid Rail Line similar to the “Rhode Island Railway.” The rail line will be called the Metropolitan Providence & Bristol County Massachusetts Railway, between Taunton, Norton, Attleboro, Pawtucket, Providence, Cranston, * East Providence,* Seekonk,* (via Subway*), Swansea,# (via Medium Strip I195#), Somerset,* Fall River,* Westport,* (again via Subway*), Dartmouth,# (again via Medium Strip I195#) & New Bedford# )Again via Subway#) In addition to the Metropolitan Providence & Bristol County Massachusetts Railway, I I am an elderly resident of East Greenwich, and I use the RIDE l lik h li id G ibus (which is based on & i l C S h RIPTA bus #14 schedule). Currently, there is no transportation on a Sunday morning, so I’m unable to get to church. Also, there is no transportation after 7 pm, so I can’t attend any early evening activities. Finally, the RIDE bus will not take me to the East Greenwich Dave’s Marketplace close by, so I have to travel to a Dave’s much further away. x

PLEASE extend your Route #14 bus to include Sun. AM service, to end at 8 PM, and to go to the plaza in East Greenwich where Dave’s Market is. Thank you.

Kudos to a bus driver named Franklin x Buses should have a “SORRY FULL” indicator, its frustrating for people waiting at x stops when busses pass by All inbound 60s should stop at PVD Station x Bus stops are not ergonomically designed and should be fully enclosed x The 13 needs to be better connected to downtown. The trip from W. Warwick to x downtown is frustrating

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Bring back the stops on Broad/R‐Line that were removed x Can there be a stop extending to Fall River/MA x Too many large gaps in stops on the 73 (no longer stops at Save‐A‐Lot) x The hours for the 28 need to be extended x Allow RIDE and ADA buses in bus lanes x Riverside (East Providence) resident desires connection from East Providence to Barrington and south (must take 33 to KP to 60). Extend routes to meet others x rather than just develop new crosstowns Transfers in KP involve long walks now, don’t make longer x Consider AV technology x Connect Warwick Avenue to Post Road via Airport x There is already much congestion on Route 138 near URI, transit should help x address this Senior population is growing fast in South County and should be a consideration. x “Master” plan should consider all populations and needs. URI and Wickford should be regional hubs in Scenario 1 – need a hub in South x County Wayland Square in Providence appears to lose service x R Line hours should be extended to serve the last T trains of the night x Wayland Square in Providence appears to lose service (different person than URI x commenter) Plan should consider relationship to City of Providence Great Streets (e.g. Angell and Waterman) which may not be compatible with light rail proposal x

How would new RIDOT exit off of I‐195 to Waterfront Drive in East Providence x affect plans? Should be goal to have all RI residents have bus pass in their pocket x Scenarios should be looked at as phases – start with S1 and build up to S3 x What about Woonsocket to Boston service? x Use colleges and universities as hubs x Woonsocket/Smithfield – use Eddie Dowling village in Smithfield as hub x Woonsocket service ‐ Increase frequency to grocery stores, Lincoln Mall and x Providence Need more bus shelters, particularly on busy streets to help make riders feel safe x Key bus stops should be located at innovation hubs and other similar locations x (e.g. Innovate Newport building) The economic impact of various scenarios and investments should be considered x

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Roads in Middletown are challenging to cross, especially for people with disabilities (e.g. near Stop& Shop). Need more coordination with highway and x transit. Need bus shelter by Stop&Shop in Middletown x Need a park and ride along Route 60 (or Regional Rapid Bus) in Middletown x Extend Light Rail in East Providence to MA Exit 1 on I‐195 to capture drivers from x MA earlier Newport needs senior shuttles or frequent service to take seniors to shopping x and other locations What would the Little Compton hub look like? There is no bus there xx Serve Tiverton casio x Aquidneck arterials have too many traffic lights which slows down transit. Need x to give transit priority and disincentivize driving Mobile apps for fare payment will help attract youth x Serve DHS in Newport (large office with high employment and other daily x visitors) Should be a “311” app for transit to make suggestions about transit service or to x report problems I live at John Clarke Retirement Center, near Green's End and Valley Road, Middletown. Am thinking especially about: 1) the commuting needs of service workers who live quite far away, like in the Fall River‐Tiverton and East Prov‐ Pawtucket areas. 2) needs for safe xx walkways along busy roads to key shopping areas, med offices, bus stops, etc. Not much attention to that here in Middletown.

I would just like to know who decides where bus stops are located? Many New stops are inconvenient,or just plain DANGEROUS!!! NO crosswalks,further from schools, and located in front of placed with reputation for violence! How about planning the stops as if x YOU had to use them!!!

I think that if the bus is early at a stop it should stay at the stop until the designated time to leave the stop also if there are attractions on the route for example children's museum,zoo the beaches etc. the driver should know what is on his or her route and a ll x buses shout have numbers on the back of every bus. I don't know what the procedure is but I would hope the driver has a check list like an aircraft checklist before the plane leave should be the same for the buses to thank you for your time. In my opinion as a long term rider on ripta is that the schedule should remain the same seven days a week so that riders could learn the schedule more easily and would be able to work on the weekends(presently the lack of weekend buses is a drag on employment). x And we should expand into late night and continue the fledgling fall river service.These simple changes could easily expand your ridership while boosting statewide economic growth.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services You need a bus and other transit options going from the south end of the state (Newport) to the MBTA train station in Wickford. Rediculous! You build a beautiful train station and NO way to get there. The "STAY INFORMED" link on your website does not seem to work for me. There have been quite of few doctor and medical personnel that have moved to South county Trail in East Greenwich. This is located near New England Tech and is in the Flex Service Zone. This means that elderly and people with disabilities that depend on the Ride Service must now schedule and coordinate two bus trips going to the Doctor and two coming home form the doctor in this area. This puts the very depended and neediest part of out population under undo stress, worry and confusion while attempting to make very necessary doctor appointments. I believe that this are should be taken out of the Flex xx Service area as it pertains to the Ride Bus Transportation. These residents should be able to travel to and from the doctor visits directly using the Ride Service. People in wheelchairs are especially affected since their mode of available transportation is extremely limited.

I think it is very important that RIPTA come into the 21st century.Ripta should already have implemented that new fare box. Almost all the country and I heard Mexico have it. It saves money and time.Why not have a light rail system. Tearing up Kennedy Plaza is a waste of money.The Governor is very good at doing that. When we look at changes it x should be being smarter.Smoother transition from bus to bus.

I take the 60 from Providence to NUWC 5 days a week.RIPTA should consider reducing the bus stops on the 60 route to lessen driving duration , similar to what was done with the R Line a few years ago. There are many stop on the route that are not even a block away. An example of a stop of this sort is the stop prior to the White Church(Park and Ride) going to Providence. x Additionally RIPTA should consider removing or reducing the Bay View apartment stop. This stop adds 5 min(the light/rotary) to the commute and rarely picks up anyone.Ripta could at least not stop there when stopping at NUWC since they are both detour stops.

The most important part of your renovation to the KINGSTON RI station is place some BENCHES on the quai. So we can sit outside while waiting for the train. All of us older people are in pain standing outside waiting to board the train. Also the elevator metal x walls are filthy and really dirty and never get cleaned. When we pointed that to the station master, he said it was out of his control, and lease to a company. Please hold them accountable.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Please be sure that there are ways to pay fares besides APPs. APPS are not available for everyone. Credit cards, cash and on‐line should be options. There should be many x locations where reloadable fare cards are available, e.g., Newport

Sunday service: #1 route only runs until 8:40 or so between Downtown and Hope Street. #33, 34 routes only run until 7:25 or so between Downtown and Wampanoag Mall x through tunnel—East Side—Henderson Bridge. Gap in service—is it possible to use #60 route trips to fill? 114 to Pawtucket Ave.—tunnel? #8 route: Only service on Jefferson Blvd. Passengers request service throughout the day. 150 Plan Way—UPS Center. Passengers need to reach businesses all day. x

#14 route: All trips if possible should go to airport and Newport. x #66 services Narragansett. x route #s be put on signs at bus stops. x I support full build out of: Scenario 3 for the inner Metro area – including Light Rail (LRT), Bus Rapid Transit (BRT), commuter rail improvements, and Rapid Bus routes as proposed. Scenario 2 for Statewide service beyond the inner Metro area. Even if costs for future projects are projected to be extremely high (LRT, Intrastate Rail) those project types should be included as preferred options (or minimally as alternates) in the TMP final report. Whether 5, 10, or 15 years from now, funding that’s seems x unattainable presently, may come available. If LRT and Intrastate rail proposals are not included in final plans and if funds do come available, funds may have to be passed over if the state hasn’t identified those project types as priorities and part of a statewide plan.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Extended late‐night/early‐morning skeletal transit service Could be on the half hour or hourly until 2:30am, re‐start at 4:30am, (preferable extended throughout the early morning hours to offer Rhode Islanders 24‐hour transit coverage). This type of service would be useful for the public leaving late night entertainment venues, and for second and third shift workers, such as hospitality service, hospital, and airport employees. Late‐night skeletal system routes would allow people to get near their neighborhoods, even if they have a longer walk to get home or would more reasonably be able to be picked by private car or ride share/taxi. Possible late‐night routes: Statewide (also serve metro area): Operate current regional routes, 54, 60, 66 on local streets within the urban core avoiding highway travel before continuing on regular routes Metro: 92, N1 or current R‐line extended to Central Falls, Cranston, and Warwick, N2 or x combined 27/28 and 32/33 Olneyville Sq. to East Providence, N5 or 1 All late bus service (after 10pm) should allow stop requests between bus stops (as long as it’s safe for exiting passengers). New York’s MTA does this within the five boroughs “Request‐A‐Stop” 10pm to 5am. Marketing along with a proposed budget or percentage to provide it, should be advocated for in the final TMP. As new services are rolled out, the public needs to know about them. Marketing and public relations is an essential part of new service.

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Light rail The need for LRT cannot be understated, as it would become the transit system spine and shift Rhode Island’s antiquated notions about transportation, even if its realization is a decade or two away and construction cost are extremely high. The state never hesitates finding funding for highway projects, which can be as high as $500‐million to just short of a billion dollars for a single major highway interchange. The proposed two LRT lines might cost $2‐billion to $3‐billion+, but it would completely transform transit and overall transportation in the state. LRT would shift public perception of transit. Rhode Island, unlike Boston, Hartford, and New Haven, doesn’t have a transit culture among the vast majority of the middle and upper‐middle class (exceptions commuter rail to Boston and some express bus routes). Even with BRT it would be very difficult to convince many of these Rhode Islanders to use bus transit instead of driving because of the belief that buses are the transportation of x the poor and needy. Many of these higher income people would take trains and then eventually use buses as they became accustomed to using to transit. LRT using exclusive right of ways (ROW), with limited mixing with car traffic, would be as fast as BRT, LRT cars have greater capacity than both standard or articulated buses and can hold upwards of four times the passengers or more with multiple cars, while being operated by one driver. Initial set up of infrastructure with track, catenary, and maintenance facilities will be higher than BRT, but as mentioned fewer personnel are needed to move a greater number of passengers, and when vehicle capacity and length of vehicle life are considered (bus 16 years, LRT car 45 years), a single LRT car is roughly half the cost of standard buses or slightly less than articulated buses when the number of bus replacements and passenger capacity is compared over 45 years. Though not a focus of the TMP, economic and real estate development typically occurs at much higher rates where rail transit is implemented, as opposed to bus or BRT transit. ii d l (O)ldi ihif h h

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services Rail From public presentations, the TMP working group has indicated support for more robust commuter rail service to Boston and between Pawtucket and TF Green Airport to be provided by the MBTA, based on whichever Rail Vision alternative Massachusetts selects. Various studies and reports have looked at different scenarios for intrastate rail service, such as Pawtucket to Kingston (Grow Smart RI) and Woonsocket to TF Green Airport (Providence Foundation). Data suggests that the NEC segment from Pawtucket to TF Green Airport warrants the highest frequency of service where 15‐minute headways have been suggested. Boston Surface Railroad Company (BSRC) has worked to develop a private commuter rail line, first from Woonsocket to Providence and eventually to Worcester. The future of the BSRC venture is uncertain. With this development, the City of Woonsocket has recently begun to indicate renewed interest for state operated commuter rail from Woonsocket to Providence. South of TF Green Airport population densities may not be high enough for x addition rail service. Residential population is just one metric in determining service and impact. South County has two significant employment areas, Quonset with 12,000 jobs and URI with about 5,000 staff and 18,000 students. URI is interested in having a faster connection to Providence with the expansion of its programs there. Grow Smart’s Rapid Rail plan proposed initial high frequency service between TF Green and Pawtucket with later extension to Kingston. Since the Pawtucket/Central Falls station was valued engineered, it’s not possible to turn trains at the station. The Grow Smart and Providence Foundation concepts could be merged. A Woonsocket originating train could terminate at TF Green, while a Kingston originated train could terminate in Central Falls or Valley Falls. With alternating schedules initial south and north originating trains were hourly, between Pawtucket and Warwick would have half‐hour headways, which could be increased to halfhour further out and 15‐minutes within the core. Across the platform or same platform transfers to MBTA trains to Boston could be made in Providence or kil

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services An option for a Rhode Island intrastate rail service should be included in the final report as an equal alternative to enhanced MBTA service in‐state. An intrastate system coverage area should be looked at as regional within the state rather than as local transit. Intrastate service would link together about half of the state’s jobs. With high‐speed service along much of the Northeast Corridor (NEC), rail service would be competitive and often faster than driving. The advantage for the state would be to increase the size of the labor force making it more competitive with larger metropolitan regions. Additionally, current and anticipated affordable housing shortages could be addressed at train station locations with TOD residential development. Infill train stations at Olneyville, Park Avenue Cranston, and West Davisville should be considered, as well as locations in Lincoln and Cumberland. In the distant future a Woonsocket‐Kingston intrastate service could extended to Westerly or New London. Intrastate rail the service should be an option in TMP report because of the potential for a x change in circumstances for providing the service, such as in an equipment availability or alternate technologies, such as battery Electric Multiple Unit (EMU) railcars in use in Europe and Japan, as well as the repurposing of electric locomotive equipment to battery power is under development in the US. Also, it may be possible to lease, or purchase rebuilt older equipment.

To summarize, I support Scenario 3 for the inner Metro area and Scenario 2 for Statewide service beyond the Metro area. Light Rail and Intrastate Rail should be included as preferred options, BRT where appropriate and Rapid Bus options for multiple routes in the Metro area. This TMP process though grounded in data and analysis, but it’s also aspirational. Much of what will be proposed in the final TMP plan will be contingent on available funding. If the funds to build Plan A never come, then build Plan B (or the value engineer option). We are facing extraordinary challenges with climate change. Today Simplify the fare structure to make transferring easier and cosi f 0% f i i ffi i it effective h h j i f h X An incremental approach to upgrading the transit network is needed as some strategies X will work and other may not Expanded marketing of the transit services and the long term plan is needed X LRT seems very desirable, but is it practical or cost effective at all; focus more on X strategies such as BRT or rapid bus like the R‐Line which is very successful More frequent service for longer hours is needed as an overall strategy and priority X Consider a phased approach ‐ first rapid bus then possibly upgrading to BRT as a great incremental step to improve mobility on critical routes without breaking budgets X

High frequency service and affordable fares are critical for the Commuter Rail to be X successful and compliment AMTRAK to Boston Appreciate the use of the existing/abandoned rail tunnel in Scenario 2 and 3, it’s a wise use of an existing asset; more tunnels are not needed (i.e. Kennedy Plaza) X

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Comments High Capacity Easier to Service New Service Better Access Better Facilities/ Hubs Premium Other Use Services System‐wide 10 or 15‐minute frequency is needed to major hubs and urban areas X A more defined hub is needed at Green Airport (with marketing of this great service) X Allow service to cross over the state line into Massachusetts and Connecticut X

Better branding of the bus stops is needed, system‐wide, similar to the R‐Line X All buses, system‐wide, should indicate the route number on the back of the bus and stops should tell waiting riders when the next bus is coming and the number X X

Maintenance is needed to be a priority on the system – the rails, bus routes, bus stops, XX and buses Electrify the entire bus fleet and equip vehicles and stops with solar panels X The RIDE service needs better marketing as it is a great service and not that far off from X Uber/Lyft just a fraction of the cost Scenario 1 does not extend far enough into Southern RI X Medical services in PVD seem to be moving to the fringes of the network and RIPTA is doing a great job of providing added service to these areas which needs to continue as X the plan evolves Pay close attention to schedule synchronization to students/class schedules to capture X more students, faculty and staff across the state more frequent Sunday service is needed between West Bay and Newport X service to Cumberland library X better service between Kennedy Plaza and Kent County X previously the inbound trips from Newport to Providence stopped at PVD Station before X going back to Newport and this should be restored more service to the schools is needed, such as CCRI and URI X would love to see three cross‐bay ferry services or at least a through route X increased service to East Pawtucket is needed X bring back the Warwick Loop to increase intra‐community service X CCRI makes the most sense as a Warwick hub X More east‐west connections are needed in Warwick X More service needed to Charlestown and Westerly X All scenarios need to provide more service to Washington County X Extend rapid transit to URI X Avoid service cuts in critical areas such as Wayland Square X

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