INSIDE: AMERICAN SOCIETY FOR PUBLIC ADMINISTRATION VOL. 28 NO. 3 MARCH 2005 PA TIMES SPECIAL SECTION STATE AND LOCAL ROLES IN HOMELAND SECURITY PA TIMES National Threat–Local Response: Building Local Disaster Capacity 28 Years • 1977-2005 A Powerful Voice for Public Service . . . with Mutual Aid Agreements 3

Local government has an obligation to aggressively pursue collaborative Security, Public Health, Engineering Skills relationships and state governments have a duty to create an environ- ment where such relationships can flourish, if the public is to be protected to the greatest extent Top Federal Government’s “Wanted” List possible. –Thomas Poulin Resources for Acquiring the Skills Needed for New State and Local Washington, DC–The federal government is • Public Health (physicians, nurses, pharma- guide to date for job seekers interested in Roles in Homeland Security 4 hiring, and if your background is in security cists, medical technicians)–25,756 new federal service; listing the professional fields or law enforcement, you’re at the top of hires expected in the next two years and the number of positions likely to be filled What do you do if you are assigned at 24 major agencies representing 95 percent new responsibilities in the area of Uncle Sam’s wish list. • Engineering/Sciences (physicists, of the federal government. homeland security and you lack the These are the findings of a new study chemists, biologists, botanists, veterinari- background needed to carry out your ans)–23,806 new hires expected “The federal government is in triple new responsibilities? –Paula Gordon released by the Partnership for Public Service and the National Academy of Public jeopardy,” said Max Stier, president and Emergency Preparedness Brings • Program Management/Administrative Administration and made possible by a CEO of the Partnership for Public Service. Volunteers to Serve 5 Jobs (public affairs specialists, human “It’s struggling to respond to the talent grant from The New York Times Job Market. resources specialists, Congressional affairs demands of the 21st century, baby boomers One of the positive outcomes of the Security is the field in which the federal officers)–17,353 new are retiring in record numbers and the tragic events of September 11, 2001, government will be making the biggest hiring hires expected pipeline of available talent to replace them is the array of activities under Citizen has run dry. Our study sets a course for Corps, which receive federal funds push in the next two years, according to the • Accounting/Budget/Business (IRS from the Department of Homeland study. In that time frame, the government revenue agents and tax examiners, change by giving government leaders a better Security. States administer these expects to fill 37,515 security and enforce- contract managers)–12,985 new understanding of the environment in which the public sector will have to compete in the funds and close to one million new ment-related positions, from criminal investi- hires expected war for talent.” volunteers have answered the gators to police officers to airport screeners. president’s call to volunteer 4,000 The new report, “Where the Jobs Are: The “This report doesn’t only serve job seekers; hours of their time to their community Next on the government’s “most wanted” list Continuing Growth of Federal Job through Citizen Corps activities. are jobs in: Opportunities,” is the most comprehensive See FEDERAL JOBS, pg. 2 –William C. Basl, Karin Frinell- Hanrahan Broward County Sheriff’s Office: Case Study of a Local First Responder to Homeland States Show Mixed Security 6 Tsunami Relief Continues Equally important as the findings enunciated in the Mc Kinsey Report Results in Handling is an additional finding: the necessity for coordination and cooperation within the federal, state of Challenges and local governmental bodies. –Terry J. Lewis Insights on Strategic Mgmt. 8 Annual Grading of the States Finds Insights on HR Issues 9 They Vary Widely in Approach to PAR Commentary 9 Long-term Financial Planning Frederickson Perspective 10 Ethics Moment 11 Washington, DC–State governments have shown mixed Where Things Stand 12 success in weathering the worst financial storm since World War II in which plunging revenues have coincided with surging costs. Some states have been successful in figuring ASPA TIMES out how to deal with the crisis while others have struggled. This conclusion is based on research released in the NPSA Award Winners 15 Government Performance Project’s (GPP) “Grading the President’s Column 16 States 2005,” an analysis of how well each state is managed. The new GPP report provides state-by- ASPA in Brief 18 state information, analysis and tools to compare each International Commentary 20 state. All 50 states received grades in the GPP’s report, which can be found on http://results.gpponline.org. The New Members 22 project is funded by The Pew Charitable Trusts. Chapter News23 The report grades the states in four categories–money, Career Center 24 people, infrastructure, and information–on a scale of A U.S. Navy photo by Photographer's Mate 3rd Class Rebecca J. Moat through F. It is designed to show leaders how to identify Recruiter 27 Indian Ocean (Feb. 23, 2005) - An Indonesian woman comforts her daughter their state’s strengths and weaknesses and how to Calendar of Events 28 as Registered Nurse Renee Cloutier, of the non-governmental organization compare their performance with other states. "Project Hope", disconnects an IV from her arm aboard the Military Sealift Because management and outcomes are linked, the Command hospital ship USNS Mercy. Mercy is serving as an enabling platform management of state government is especially important to assist humanitarian operations ashore in ways that host nations and interna- in tight fiscal times. And since the states are taking a tional relief organization find useful. Mercy is currently off the waters of larger role in executing domestic policy, neglecting sound For more information on how to be PA TIMES Indonesia in support of Operation Unified Assistance, the humanitarian relief management practices may affect the delivery of vital published in , please contact services to citizens, the report said. Christine Jewett McCrehin at effort to aid the victims of the tsunami that struck Southeast Asia. 202-585-4313, or [email protected]. See GRADING STATES, pg. 2 PAGE 2 MARCH 2005 PA TIMES Report Lists Jobs Federal Government Needs to Fill Would you like to

From FEDERAL JOBS, pg. 1 failure to look at the whole picture when recruitment plans that can help them assessing talent needs and only doing utilize existing hiring and pay flexibilities submit an article hiring on an ad hoc basis,” said C. to attract talent; publishing an annual it will also prove useful to the federal Morgan Kinghorn, president of the summary of projected federal hiring needs to PA TIMES? agencies doing the hiring,” said Andy National Academy of Public rather than relying on “just-in-time” job Wright, group director of The New York Administration. “This government-wide announcements; and, with Congress’ help, Times Job Market. “It reveals how the assessment is a critically needed resource providing funds to federal agencies and public sector will be forced to compete to help federal managers identify ways to the U.S. Office of Personnel Management, Contact: with the private sector for many of the woo the highly skilled, knowledge the federal government’s central human same highly skilled workers in the years workers they need and to let job seekers resources agency, to develop state-of-the- Christine McCrehin to come. Those workers with expertise in with these skills know that there are art recruitment materials to improve the the biological sciences, physical sciences, outstanding opportunities for them in image of federal government service. [email protected] engineering and nursing will find public service.” themselves in particularly high demand.” Recommendations outlined by the To download a copy of the report visit the (703) 209-0560 Academy at www.napawash.or or the “One reason that government has Partnership and the Academy include struggled to attract new talent has been its requiring federal agencies to develop Partnership at www.ourpublicservice.org. Report Highlights Differences in Financial Management of States

From GRADING STATES, pg. 1 analysis of public documents, and structural budget gap because it cut taxes in some parts of the country that seeks to interviews with legislators and executive in reaction to an unsustainable spike in belittle the value of the work done by officials, independent citizen groups and revenue during the 1990s. state employees, the report said. According to GPP Director Susan academics. The assessment criteria were Researchers found that to boost morale, Tompkins, the quality of management updated from previous surveys to reflect Massachusetts might have been able to it’s possible to express appreciation of performance by state governments is often the results of good management, not avoid the problem if it had a formal long- employees even if there’s no money for critical to the success of a state’s programs simply a dedication to process. term planning mechanism that would and policies. “The last few years have seen recognize when revenues are not liable to bonuses. In Michigan, select groups of the biggest financial crisis for state govern- In managing their money, most states recur, the report said. employees who deserve recognition are ments in 50 years,” said Tompkins. “The have tried to balance the books by cutting invited to cabinet meetings where way a state has reacted to this crisis funding to government in ways that risk The most serious challenge states face in members stand in their honor. The GPP’s managerially has had a big impact on long term damage. The report went on to managing people is the approaching assessment of infrastructure management citizens and will for years to come.” say that many have tried hard to avoid retirement of many employees, an event also yielded mixed results. using accounting gimmicks. for which some states are ill-prepared. The project, the result of more than a year Nebraska has created a six-year plan for of research by a team of academics and Several states, however, used stop-gap In more than half the states, one in five all construction and major maintenance journalists, found that states are trying to measures to square their books, the GPP employees will be retiring over the next projects. But in New Mexico, the balance their books with a range of found. New Jersey borrowed $1.9 billion five years. In Tennessee, the proportion is governor, the House and the Senate are spending cuts, efficiency measures, to balance a $28 billion budget last 40 percent, and Maine and Nebraska are allowed to spend their non-transportation borrowing and revenue-boosting strategies, summer, a tactic that prompted the State close to that, researchers found. capital budgets independently of any statewide needs. “Not surprisingly, but are still faced with structural deficits. Supreme Court to rule that the state may Some states are taking the problem not do it again. Tennessee’s governor projects are frequently under-funded and Despite the financial constraints, there are more seriously than others. In Georgia, delayed,” the report said. many positive initiatives in state govern- transferred 9 percent of the state’s which the report said may be the best- ment, the report said. It highlighted highway money to the general fund and managed human-resources operation in Overall, the biggest infrastructure Virginia’s excellent financial manage- deferred its replenishment. the country, agencies’ personnel plans are challenge is under funded maintenance, the GPP found. Oklahoma budgeted no money ment, Georgia’s ground-breaking human The GPP found that states vary widely in included with their strategic and budget for facilities maintenance last year while resources policies, and Utah’s continuing their approach to long-term financial plans, and reported to state leaders in the California has shifted funds from mainte- success in maintaining its infrastructure. planning. Virginia decided in 2002 that budget process. nance to balance its general fund for the having six-year budget forecasts was so In its research, the project used an Staff retention is an issue in states where last two years. The repeated deferral of extensive online survey filled out by important that the state mandated doing salaries are low or stagnant, and has been See GRADING STATES, pg. 8 designated state managers; a systematic so. But Massachusetts has a $3 billion exacerbated by an anti-government ethos PA TIMES Advertise in PA TIMES PA TIMES Advertising: features several advertising avenues: Display Advertising is available to announce Volume 28, Number 3 Editor-in-Chief: Antoinette Samuel conferences, educational programs, publications, products, etc. and The Recruiter lists employment opportunities. ASPA reserves the right to edit text to conform with the layout and design of this newspaper. March 2005 Editor: Christine Jewett McCrehin Display Advertising* Employment Advertising in The Recruiter** Editorial Board: James D. Ward, chair; Warren Barclay; Print (newspaper) Only PA TIMES Full page (10.2” x 13.75”) $1000 is a tabloid Wilett Bunton; Karelia Martinez-Carbonell; $1.45/word Half page vertical (5” x 13.75”) $630 $1.30/word (print only ad to run for 3 consecutive months) x 3 newspaper published 12 times a Charles Goodsell; Jonathan Justice; Audrey Mathews; Sharon Parsons; Mario Rivera; William E. 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(Subscriptions $250.00 for one month with unlimited wording. must be prepaid, U.S. dollars). Contact Darryl Townsend Rates, 703-209-0560 or [email protected] See: http://www.aspanet.org/careers/index.html ©2005 American Society for at 202-585-4308, or [email protected]. Contact ASPA for October Education Supplement Rates, Public Administration 703-209-0560 or [email protected] Single Copies: of PA TIMES are available for $1.50 each (1-10) and 75¢ each (over 10). Contact Darryl Townsend *Display advertising rates apply to advertiser-provided, camera-ready art. A $100 typesetting fee occurs for 1120 G Street NW #700 ads that are submitted as text only or in an nonreproducable form. Job advertisements may not be Washington DC 20005 at 202-585-4308, or [email protected]. submitted as display advertising. (703) 209-0560 (phone) Reprint Requests: Contact Christine Jewett McCrehin **All job advertisements placed in either The Recruiter or online Career Center must be text only and (703) 991-4916 (fax) at 202-585-4313, or [email protected]. are billed at a minimum of 200 words. The Recruiter and online Career Center do not accept display [email protected] (e-mail) Article Submission: Please submit articles of no more advertising. All job advertisements must indicate that the employers offer equal employment opportunity. than 1500 words to Christine Jewett McCrehin at ASPA’s Advertising cancellation policy: Cancellations will be billed full price. On the Internet: Send Display ads and insertion orders to: [email protected] 202-585-4313, or [email protected]. http://www.aspanet.org Send Recruiter ads and insertion orders to: [email protected] PA TIMES MARCH 2005 PAGE 3 State and Local Roles in Homeland Security SPECIAL COMMENTARY

M or h e tt Ar National Threat–Local Response: Building Local p:/ tic /w le w s w.a O sp nli an ne et. ! Disaster Capacity with Mutual Aid Agreements org

Thomas E. Poulin First, there should be some consideration another locality until they were sure that beyond that of the average citizen. While given as to what circumstances justify their own citizens were completely this may have little implication for public To provide an effective response to the requesting assistance. In some instances, protected. Additionally, some local works employees clearing debris from a consequences of a terrorist attack, it is aid is only to be requested when an event governments have decided that if the public roadway after a storm, it may be a vital that local governments work collabo- is so large, or when so many events are national terror alert is raised to orange or problem for law enforcement agencies ratively. Since the first World Trade occurring simultaneously, that local red they will not provide any mutual aid, and fire departments. In the course of Center bombing in 1993, this has been a resources are exhausted. This may take the regardless of pre-existing agreements. their duties they are often exempted from recurring theme in professional and form of one locality sending ambulances Understanding the implications of this traffic laws, may have the authority to academic literature. Still, many local into another during a mass casualty type of clause is vital. Failing to consider arrest, and may be permitted to force agencies have not entered into formal incident. In other agreements, mutual aid is it when designing disaster plans may entry into property without a warrant. If agreements, which could lead to an given because resources are more readily cause a locality to rely on resources that they engage in such activities in a locality ineffective and inefficient governmental available from an external source, due to will not be available when called. If the where they have no duty-to-act, there is response during a disaster. Local govern- time or distance. Illustrative of this latter possibility exists that such conflicting the potential for opening themselves and ment has an obligation to aggressively model are the automatic aid agreements needs will exist, contingency plans should their employers to a host of legal pursue collaborative relationships and used by fire departments in metropolitan be developed. problems, including possible criminal areas where the closest fire companies charges and civil suits. Additionally, state governments have a duty to create an Fourth, worker’s compensation issues environment where such relationships can respond to an incident, even if they must employees injured or killed during the cross jurisdictional boundaries to do so. should be addressed. While the ideal basis performance of tasks where they have no flourish, if the public is to be protected to for collaborative relationships can be the greatest extent possible. There are many views on how to construct duty-to-act may not be covered by such an agreement. Prior to entering into viewed as altruistic, they exist in the real worker’s compensation benefits. A Collaborative relationships may take mutual aid agreements, organizations world environment. Employees must be properly executed mutual aid agreement many forms, with one of the most should insure the final agreement mirrors paid. If injured, they must be compen- provides a duty-to-act in another locality, common being the mutual aid agreement. both their managerial vision and their sated. If killed, their families must be and, consequently, it should ameliorate cared for. In times of disaster, there is a The mutual aid agreement is a pact organizational needs. legal problems, should events go awry. between local governments whereby each higher probability that employees may be pledges to assist the other in time of need. Second, financial issues must be injured or killed in the line-of-duty. Unfortunately, many public managers are The agreement is voluntarily, and should addressed. Under normal circumstances, Consequently, mutual aid agreements not familiar with the legal requirements of clearly identify the roles and responsibili- when organizations request assistance should discuss such matters. Typically, the mutual aid agreements. It is not ties of both the requesting party and the from one another, a financial liability is language in mutual aid agreements uncommon to find agreements signed by organization providing assistance. A incurred. Most government agencies indicates that the employers of the the heads of agencies that are legally mutual aid agreement permits local entering into mutual aid agreements do so employees involved will continue to pay invalid. It is not uncommon for mutual aid governments to temporarily combine with the understanding that reciprocal aid their wages and provide any worker’s agreements to include non-governmental operations, within a narrowly identified will be offered in return. The arrangement compensation benefits, waving all claims organizations, which may unintentionally geographic and temporal setting. Although is viewed as a benefit to both, essentially against the party requesting assistance. extend the coverage of sovereign mutual aid agreements differ from enhancing and expanding local response Clearly stating this in a mutual aid immunity to private groups working in situation to situation, there are common capacity at no additional cost. Viewed as a agreement will insure that employee’s conjunction with local government, but elements that should be in each document. quid pro quo arrangement, no financial rights are protected, while also clearly working outside the direct control of local liability would be incurred by requesting identifying the responsibilities of the officials. In such circumstances, local assistance. If this is the case, the mutual organizations involved. Clarifying this government may become liable for the aid agreement should clearly indicate that issue prior to an event should insure there actions of the non-governmental organiza- both parties waive claims to compensa- is no misunderstanding between the tion. Like any governmental agreement, tion. If limited reimbursement is possible agencies at a later date. mutual aid agreements must meet the for costs incurred above and beyond requirements of the law. While concur- Fifth, the framers of mutual aid THE APRIL ISSUE normal operating costs that too should be rently not creating a relationship in which agreements should insure all the legal clearly identified in the agreement. Once a locality incurs a heavy fiscal burden, requirements for such agreements are again, the specifics of the arrangement opens itself to legal liability, or reduces OF PA TIMES verified and cited. While in some must reflect the relationship desired by it’s own emergency response capacity to situations mutual aid agreements between the agencies entering into the agreement, unreasonable levels. It is vital that public agencies may be entered into through an WILL HAVE A but they should be established before an managers work closely with their legal agreement between the agencies’ incident to eliminate any misunderstand- advisors in crafting an effective and directors, in some instances state or local SPECIAL SECTION ings, which could lead to disputes that appropriate mutual aid agreement. weaken the agreement in the future. law may stipulate that only the governing body of a locality may enter into a mutual The threat of WMD includes the possibili- TITLED: Third, many mutual aid agreements aid agreement. While the approval of a ties of mass casualties, collapsed include a stipulation that the agency city council may be pro forma once a buildings, the release of toxic substances, requested to provide assistance may department head has reviewed a and the host of other challenges to be refuse because of extenuating circum- document, it is necessary to provide the faced after any catastrophe. No local stances. This type of clause was intended legal foundation for the implementation. government can be expected to unilater- Case Studies in for those very unusual circumstances The legal implications of a mutual aid ally prepare for a disaster, including a when service demand in both localities is agreement can greatly affect the ability of terrorist. Until state and federal assistance Emergency very high at the same time. For example, local authorities to act in a lawful and can arrive, local governments must fend while a police department might request ethical manner. for themselves. The most cost-effective Management assistance to provide additional law and practical means of expanding and Legally, government authorities at the enforcement resources during a civil enhancing local emergency response local level are vested with powers There is still space disturbance, a neighboring police depart- capacity is to work collaboratively with commensurate to the needs of their day- ment may already be taxed because of a other local governments, with the to-day roles. The basis for formal author- available for advertising hostage situation in their own jurisdiction. objective of making all communities safer. ity, especially in the case of public safety Under such circumstances, it would be Mutual aid agreements provide a officials, is grounded in state and local unreasonable for them to send any of their framework to support that objective. and articles. law. Typically, they are empowered only scarce resources to another locality. In the when acting in accordance with the Thomas E. Poulin is a battalion chief with post-September 11, 2001, environment, Deadline for both is requirements of their position, and only the Virginia Beach (VA) Fire Department. when it is projected that a large-scale when they have a duty-to-act. As local Additionally, he serves as a member of the terrorist event might simultaneously March 21, 2005. responders typically have no duty-to-act adjunct faculty at both the National Fire impact multiple jurisdictions in a in other localities, they may effectively Academy and Old Dominion University. metropolitan area, it would be unreason- have no authorities or legal protections E-mail: [email protected]. able to expect a city to send its units into PAGE 4 MARCH 2005 PA TIMES State and Local Roles in Homeland Security SPECIAL COMMENTARY Resources for Acquiring the Skills Needed for New State and Local Roles in Homeland Security

Paula D. Gordon Ohio State University has launched the The U.S. Department of Homeland Association of Emergency Managers National Academic Consortium for Security through the Navy Postgraduate among many, many others. Homeland Security. NACHS makes School provides Mobile Education Teams What do you do if you are assigned new The Interagency Operations Security available online valuable information that conduct state-based seminars “to responsibilities in the area of homeland upport Staff (OPSEC) at ttp://ioss.gov concerning colleges and universities that further intergovernmental, interagency, S h security and you lack the background rovides free training material on currently have or are in the process of and civil-military cooperation and p needed to carry out your new responsibili- operations security. These OPSEC videos developing homeland security curricula. communications in the Homeland ties? One approach is to take advantage of and training materials can be extremely See www.osu.edu/homelandsecurity/ Security arena” www.nps.navy.mil/PAO available education and training materials, helpful to those new to homeland security. programs, workshops and conferences, or NACHS/. /Homeland_Defense/ Homeland. The various organizations that focus on courses of study, whether short- or long- The website of the more recently formed Numerous newsletters available online contingency planning and management term. Following such an approach can be consortium known as the Homeland provide an abundant source of informa- and continuity of operations planning and of considerable help as you attempt to Security and Defense Education tion. Many of these are available free of implementation, whether from a govern- acquire the knowledge, understanding, and Consortium (HSDEC) at charge. One outstanding newsletter that mental or a private sector perspective, can skills that you will need if you are to be http://www.hsdec.org also serves as a can be found at http://www.homelandsecu- be equally rich sources of information, effective in carrying out your new respon- valuable source of information to anyone rity.org has a section dedicated to state materials, and networking contacts. These sibilities. Much in the way of assistance is who is trying to identify what is going on and local news relating to homeland include training programs and conferences immediately accessible to you online and nationwide in higher education. HSDEC’s security concerns. The same website also sponsored by Disaster Recovery Institute much of that is available at no cost. efforts include a particular emphasis on includes additional references and International (DRII) at www.drii.org/ and Following is a rudimentary roadmap for educational programs and curricula resources that will be of help to state and local officials. CPM East and West at www.cpm.org and those trying to develop the needed capabil- focusing on role of the military in related websites and publications on ities and skills as quickly as possible. homeland security and defense. There are also a growing number of contingency d planning and management There are new courses offered online for What specific course content, information, publications that are designed to address and continuity of operations. the information needs of professionals in free by the Federal Emergency knowledge, and expertise will be helpful Numerous organizations are organizing the homeland security arena. These Management Agency (FEMA), now part to the public administrator who is getting conferences and providing briefings on include among others: Homeland Security of the U.S. Department of Homeland involved in homeland security efforts for many different aspects of homeland Security. Indeed, FEMA has already the first time? The website of the Professional, HS Today, and McGraw Hill’s Homeland Security. security. These include the U.S. Chamber launched courses designed for those who Memorial Institute for the Prevention of of Commerce, Equity International, E.J. need to understand the intricacies Terrorism at http://www.mipt.org is a very There are numerous associations that can Krause & Associates, E-Gov, AFCEA, involved in implementing the National rich source of material and portals to help individuals gain the expertise, experi- Tech-Net, the National Defense Industry Response Plan at the state and local information. This website includes case ence, and knowledge that they need to Association, the Homeland Security levels. This course was designed for studies that capture lessons learned, perform in roles of responsibility in Industries Association and the Eisenhower “DHS and other Federal department/ reports of significant training exercises, as homeland security. These associations can Symposium on National Security. agency staff responsible for implementing well as listings of upcoming events. also facilitate networking and the building the National Response Plan as well as Another site website that has been set up of valuable working relationships with There are also governmental task group state, local and private sector emergency with complementary purposes in mind is those in similar roles of responsibility. efforts that can help individuals become management professionals. See http://gordonhomeland.com. These include the National Emergency quickly linked up with others locally and http://training.fema.gov/emiweb/is/ See RESOURCES, pg. 6 Those new to homeland security responsi- Management Agency and the International is800.asp. bilities will want to acquire knowledge, There are archived transcripts of programs understanding, and expertise concerning on a myriad of topics bearing on the nature of the wide range of threats and homeland security and emergency challenges that confront the nation in a management that can be of help. The post September 11, 2001, world. It is The April issue of PA TIMES will be delayed by Emergency Information Infrastructure essential that there be a growing Partnership (EIIP) Forum at understanding regarding the nature and one week so that we may bring you complete http://www.emforum.org/welcome.htm scope of the terrorist threats and provides such an archive. The National challenges that we face. Without such a coverage of ASPA’s 66th National Conference in Academy of Sciences provides summaries basic understanding, there may not be of its disaster roundtables at sufficient impetus needed to sustain viable Milwaukee, WI, April 2-5. http://dels.nas.edu/dr/. homeland security efforts. For more concentrated and intensive There are many training programs already study, one can turn to numerous new and in place that focus on various aspects of growing degree and certificate programs the threats and challenges facing us. Many NEW!!! PROFESSIONAL CERTIFICATE for Public Managers that address a full spectrum of homeland of these have a relatively narrow focus and security-related concerns. Some examples, are geared to training first responders and From the in addition to FEMA, include degree and emergency managers who may or may not National Center for Public Productivity certificate programs offered by the Naval have broader roles of responsibilities for at Postgraduate School at Monterey, homeland security. The READI Institute is California; Texas A & M University; the Rutgers, The State University of New Jersey - Newark an example of a newly established govern- www.ncpp.us University of Denver, Jacksonville State ment funded institution that focuses on the University in Alabama; the National training of first responders. Defense University, and the National Public Performance Measurement: Graduate School. Information concerning The National Governors Association has the currently available offerings of these established a Center for Best Practices Citizen-Driven Government Improvement and other schools and universities, can be http://www.nga.org/center/security/. The found at a variety of websites. In some National League of Cities/U.S. Valuable tools for public managers in the practice and theory of instances, homeland security syllabi and Conference of Mayors, National engaging citizens in measuring what matters most. course materials can be accessed without Association of Counties, International cost online. See FEMA’s Higher Ed City Managers Association and National website at http://training.fema.gov/ Conference of State Legislators have all CEU credit available * Courses begin September 2004 EMIWeb/edu/, a website that includes an become important sources of information, abundance of material on both emergency knowledge and, in some instances, model For courses and registration: www.ncpp.us management and homeland security policies, programs, legislation and best courses of study. practices bearing on homeland security. PA TIMES MARCH 2005 PAGE 5 State and Local Roles in Homeland Security SPECIAL COMMENTARY Emergency Preparedness Brings Volunteers to Serve

William C. Basl, Karin Frinell-Hanrahan • Upgrade locks, security hardware • Counsel patients An Introduction and lighting. • Perform support and management activi- by Mary E. Van Verst, president of Individuals in public service careers, who • Train family members to keep valuables ties (e.g., facilitate patient transfers, the Evergreen Chapter and program see the value associated with this type of secure and to lock windows when inventory and distribute pharmaceuticals, development and evaluation coordinator career, often wonder how the general public leaving home. supplies and food) at the Washington Commission for can become better orientated to the work we National Service. do everyday. One of the positive outcomes • Train family members on identifying • Administer and distribute medication The Washington Commission for National of the tragic events of September 11, 2001, suspicious behaviors that could indicate • In non-emergency situations, local and Community Service (WCNCS) has a is the array of activities under Citizen terrorist activity. agencies could request volunteers to assist mission of expanding the ethic of service Corps, which receive federal funds from the • Ask neighbors to watch for suspicious them in performing their routine duties. throughout Washington State by inviting Department of Homeland Security. States activity when the house is vacant. Volunteers could: people to contribute their time and talents as administer these funds and close to one strategies for building healthy communities. • Organize block watch groups to assist • Distribute educational materials about the million new volunteers have answered the children, the elderly and other especially need for immunizations Since 1994, the WCNCS, led by Governor- president’s call to volunteer 4,000 hours of appointed Commissioners and a small staff vulnerable persons if they appear to be in their time to their community through • Give immunizations in Olympia, has supported AmeriCorps distress, in danger, or lost. • Assist with health education programs and other service initiatives in Citizen Corps activities. • Organize meetings with neighborhood areas such as education, the environment, Washington State has 51 Citizen Corps • Provide additional support for community groups and trained crime prevention civic engagement and public safety. Councils, which represents close to 96 officers to discuss security needs and Fire Corps have the responsibility to percent of the population being represented In the wake of the September 11, 2001, crime prevention strategies. support local fire departments and districts terrorist attacks, the USA Freedom Corps by a regional, local or tribal Citizen Corps with action items including: • Obtain and study informative materials was launched nationally, to capture the Council. The Council’s responsibility is to • Offer to help the fire department in its spirit of service that emerged in communi- from the National Sheriffs’ Association, recruit, train and exercise citizen volunteers fundraising efforts. Help with bingo, ties. Under that umbrella, the Citizen Corps the National Crime Prevention Council who can support emergency responders bake sales, or other department was created to help coordinate volunteer performing mission central activities. The and local law enforcement agencies. activities to make our communities safer, fundraising programs. Citizen Corps programs include Community Community Emergency Response Training stronger and better prepared to respond to Emergency Response Training, Volunteers • Help the department with its financial any emergency situation. In Washington (CERT) Programs have the responsibility to matters if you have a business in Police Service, Medical Reserve Corps, support all emergency responder agencies State, the WCNCS took the lead in the USAonWatch.org/ Neighborhood Watch background or special skills in this area. development of Citizen Corps Councils. I’m with action items including: pleased to introduce two of my WCNCS and Fire Corps. Each for these activities • Help with correspondence, public offers a unique volunteer experience. • Staff a community education booth at outreach and records management. colleagues, Bill Basl and Karin Frinell- community events. Hanrahan, who provided the following Citizen Corps Councils have the responsi- • Assist the fire department and fire preven- article to the PA TIMES about Citizen bility as the local organizing group with • Identify safety needs and vulnerable tion experts with fire prevention education Corps activities as a homeland security action items including: individuals in your neighborhood. in your neighborhood, place of business, initiative in Washington State. • Creating an action plan to involve the • Distribute disaster education material in schools and community organizations. community in prevention, preparedness your neighborhood, in multiple languages While the news media commonly depicts and response activities and to mobilize the if appropriate. the traditional first responder as individuals community in a large-scale event. • Assist with writing and distributing a who will respond immediately to a call, • Identifying ways that the community’s CERT newsletter. what would happen if that system was incapable of handling the volume of volunteer resources can help meet the • Help organize drills, activities and supple- needs of its emergency responders. requests for help? The common response is mental training. “That cannot happen here,” from those not Visit • Working with existing neighborhood • Participate in a speaker’s bureau to familiar with the operations of our leaders, or creating a neighborhood schools and clubs. emergency response systems. But ask the leadership structure, to design a system- people who had to deal with the destruction atic approach to educate the public and • Assist emergency responders with special projects. caused by the hurricanes last fall in Florida, PA TIMES encourage Citizen Corps participation or the recent mud slides in California. It throughout the community. • Help with CERT administrative duties does not take much to overload the calls for • Spearheading efforts to offer citizens new by maintaining databases, helping with emergency response. The situation could and its and existing volunteer opportunities, class registration and assisting with quickly become one that will need neighbor educational information and training class logistics. helping neighbor in order to survive. courses to address crime, terrorism, public • Organize recognition activities Each household should have an emergency health issues and natural disaster risks. for volunteers. kit that would enable them to survive on archives • Recognizing all activities that promote • After CERT training, assist in evacuation, their own without receiving emergency prevention, preparedness and response shelter management, donations manage- assistance. Could you do that today at training as a part of Citizen Corps and ment, care of responders at fires or home and at work? Who would help your encouraging new endeavors. emergencies, mass care of victims from a neighbors if a sudden earthquake struck online large event, damage assessment and your community? Do you have the ability • Organizing special projects and to turn off the natural gas at your house? community events to promote Citizen perimeter control. Corps activities and recruiting volunteers Volunteers in Police Service (VIPS) Citizen Corps activities enable all of us to to participate. have the responsibility to support local law become more interdependent and become enforcement agencies with action items more civically involved in our community. • Fostering a spirit of mutual support by Information on the various Citizen Corps including: working with Citizen Corps Councils in activities can be found at www.citizen- neighboring communities and jurisdic- • Take police reports corps.gov. It just might be the way to tions to be able to share resources in times • Make follow-up telephone calls educate your neighbors on the broader role of need. to victims of public service and the need for all to help build our nation. • Capturing innovative practices and report- • Conduct fingerprinting www.aspanet.org ing accomplishments to the state coordi- William C. Basl is executive director of the nator for Citizen Corps. • Engage in crowd/parking control at special events Washington Commission for National and • Surveying your community to assess Community Service. increased awareness and Citizen • Participate in search and rescue missions E-mail: [email protected] Corps participation. • Participate in mounted patrols in parking Karin Frinell-Hanrahan is citizen corps USAonWatch.org/Neighborhood Watch lots at high school football games program coordinator at the Washington Programs have the responsibility to support • Serve subpoenas Commission for National and Community local law enforcement agencies with action Medical Reserve Corps have the responsi- Service. E-mail: Karin.Frinell- items including: bility to support public health with action [email protected] • Arrange for home security inspections by items including: crime prevention officers to identify • Assess and monitor the condition security vulnerabilities. of patients PAGE 6 MARCH 2005 PA TIMES State and Local Roles in Homeland Security SPECIAL COMMENTARY The Broward County Sheriff’s Office: Case Study of a Local First Responder to Homeland Security

Terry J. Lewis and preparation had to begin with inter- About the Broward Sheriff’s Office Broward County is the home to Port departmental cooperation and coordina- The Broward Sheriff’s Office has the Everglades, the second busiest cruise port America’s need to critically examine its tion. As the facts have become known, it distinction of being among a limited in the world. In addition to its cruise ship national, state and local planning and is now clear that the absence of interoper- number of full service public service functions, the port is a major petroleum ability or the ability for the departments preparation for homeland security was organizations i.e., it provides law enforce- storage and distribution center and South to communicate (on the same line) and a catalyzed by the September 11, 2001, ment, detention, and fire rescue services. In Florida’s primary bulk cargo depot. fragmented incident command structure, terrorist attack on the World Trade Center addition to these first responder services, Contiguous to the seaport is the county’s to some extent, contributed to the the Broward Sheriff’s Office is the international airport. The Broward and the Pentagon. unfortunate outcome. administrator of the county’s probation, Sheriff’s Office is responsible for security This unprecedented event and the after Equally important as the findings enunci- Drug Court, and child protection services. to both facilities. action reports that followed, underscored ated in the Mc Kinsey Report is an Collectively, these services employ 6,100 the urgent need to identify and direct additional finding: the necessity for hundred full time personnel with an annual The Local Response: Sheriff Ken Jenne resources toward the prevention, planning coordination and cooperation within the budget of $591 million. An additional Sheriff Ken Jenne leads the Broward and recovery from similar future events. federal, state and local governmental distinction that the Broward Sheriff’s Sheriff’s Office. Since becoming sheriff One of the reports produced after Sept. 11 bodies. Among the many favorable Office holds is position as the largest fully in 1998, the agency has had an unprece- was the Mc Kinsey Report. The report, outcomes associated with Sept. 11 is the accredited sheriff’s office in America. dented era of growth. Currently, the which was produced on a pro bono basis recognition that, in order for homeland Broward Sheriff’s Office provides law for the City of New York, had as its security to meet its many goals, it is Broward County is located in southern Florida, it is among America’s fastest enforcement services for all unincorporated primary goal to identify both the effective essential that intergovernmental relations areas, 14 contract cities (the county has 29 and ineffective aspects of the responses growing urbanized areas. In 1980, for must be efficient. Public administration, cities), the airport, seaport and Broward by the New York City Police Department example, Broward County had 682,000 as an academic discipline and governmen- County Mass Transit. The sheriff’s office and the New York City Fire Department. tal function, specifically, inter and intra residents. By the year 2000, there were also provides police emergency communi- Among its findings was the need for both governmental relations may have entered 1.6 million residents. With immigration departments to improve “command, a new era as a consequence of the Sept. and migration coupled with a compara- cations services to 22 cities. control and communication.” In other 11 terrorist attacks and the emergence of tively young population, the population See BROWARD, pg. 26 words, the foundation for future planning homeland security as a national priority. will continue to increase. Homeland Security Skills in Demand

From RESOURCES, pg. 4 concerning the relevance of past efforts LOOKING FOR USEFUL INFORMATION can be found at http://gordonhomeland.com. ON PERFORMANCE MEASUREMENT regionally. These groups can be of assistance in connecting individuals to In addition, it is extremely important that AND MANAGING FOR RESULTS? channels of communication and the flow those assuming new responsibilities in of valuable information. Two of these homeland security do all they can to include InfraGard (Department of expand the skills sets that they will surely CAP HAS WHAT YOU NEED! Justice/FBI-sponsored) and the Electronic need in carrying out their responsibilities. Task Force efforts sponsored by the U.S. In many locales, regions and jurisdictions, ASPA’s Center for Accountability and Performance Secret Service. this can entail replacing unhelpful non- collaborative paradigms with new Meeting the Challenges of Performance-Oriented Government There are numerous online portals of paradigms that foster good inter- and brings together the experience and insights of practitioners and information concerning practically every intra- organizational, agency and govern- academics who are active participants in performance measure- aspect of homeland security, including mental working relationships; sharing of ment initiatives at all levels of government and in the nonprofit references and resources pertinent to information and expertise; collaborative sector. This volume addresses the opportunities and challenges those in roles of state or local responsibil- problemsolving, networking and that managers, elected officials and citizens face as governments ity for homeland security. There are also communication skills; and conflict resolu- and nonprofits focus more on performance measurement and selected lists of portals of information. tion skills. These can be key to the reporting. Meeting the Challenges of Performance-Oriented Some of these can be found on the successful development and implementa- Government includes articles by Cheryle Broom, Sharon following websites: FEMA, the American tion of contingency plans, mutual aid Caudle, Paul Epstein, Stuart Grifel, Michael Hendricks, Red Cross, Ready.Gov and agreements and memoranda of Edward T. Jennings, Jr., Philip G. Joyce, Cheryl Simrell King, DisasterHelp.Gov, MIPT.org and understanding. They can be key to Allen Lomax, Martha Marshall, Christopher Mihm, Kathryn Newcomer, Beryl A. Radin, Susan Sieg Thompkins, Joseph S. Wholey, and Lyle Wray. GordonHomeland.com. successful implementation of any and all phases of the emergency management Knowledge and expertise in emergency Ordering Information: cycle, including mitigation of potential management is of fundamental Copies are $25 each and may be ordered on-line through the ASPA store or by contacting impacts; the building of disaster resilient importance, including all phases of the Delores Toye at 202-585-4319, [email protected], or Darryl Townsend at 202-585-4308, and resistant communities, regions and emergency management cycle from [email protected]. Minimal shipping and handling charges also apply. states; the strengthening, securing and prevention and mitigation to prepared- protecting of the sustainability and ness, response and recovery; contingency continuity of critical infrastructure; management and planning; crisis manage- and response and recovery. All of ment; and continuity of operations. By the S PECIAL O FFER! these skills go hand in hand with the same token, knowledge and expertise development of the knowledge and concerning critical infrastructure vulnera- understanding needed to face the First published in 1998, Performance Measurement Concepts and Techniques brings together bility, risks, protection and continuity are the experience of some of the country’s top performance measurement consultants and challenges in a post-September 11 world. also key. It can be helpful for those trainers in a workbook especially designed for MPA classroom instructors, workshop seeking to develop capabilities in these ASPA member Paula Gordon’s writing trainers, and managers who manage for results. Copies are $15 each; orders of 12 or more areas to go back to the work that was and reports on homeland security include are only $9 per copy. done in the years immediately preceding compilations of references and resources the Year 2000 rollover. Much of this work on homeland security concerns. See Order both Meeting the Challenges of Performance-Oriented Government and Performance Measurement Concepts and Techniques for $37, a savings of $3 off the individual prices. is as relevant today as it was then. http://gordonhomeland.com. Selected references and resources E-mail: [email protected] PA TIMES MARCH 2005 PAGE 7 Mayors, County Officials and Business Leaders Denounce Elimination of Community Development Block Grants Coalition Says Move Totally Unacceptable, Will Have Devastating Economic Impact on Communities

Washington, DC–Following the release of and we are extremely disappointed that is the Community Development Block “Federal funding for community develop- the president’s budget, leaders from three this tactic is being used as an excuse to Grant program. When a community says, ment helps provide affordable housing, national organizations–The United States eliminate CDBG and cut much needed ‘We need retail’ or ‘we need housing’ or create jobs, further economic development Conference of Mayors (USCM), the resources to local communities. ‘we need a sit-down restaurant,’ it is and enables our citizens to improve their National League of Cities (NLC) and the CDBG funds that are used to quality of life,” said Montgomery County “A key priority of this Administration is National Association of Counties (NACo), empower neighborhoods.” (MD) Executive Douglas M. Duncan, along with a coalition of local officials stimulating the domestic economy by representing the National Association of and business leaders held a press confer- creating jobs and expanding home In Los Angeles, CA, CDBG funds were Counties. “Substantial cuts to this program, ence to denounce the elimination of the ownership, and that is exactly what used in the Chesterfield Square project in as a result of the Administration’s budget Community Development Block Grant CDBG does. CDBG is good business and Southwest Los Angeles which brought a proposal that will consolidate 18 develop- (CDBG) program which is the signature is the foundation of our nation’s major supermarket, a Home Depot, a ment programs into two, will severely curb program for cities and counties to create communities,” he continued. major drug store and other stores and community development in the hundreds restaurants to this underserved jobs, increase economic development The business community also has a stake of counties across the country that receive community. This project alone created opportunities and expand homeownership. in the community development block direct funding,” he continued. over 500 jobs and brought newfound grant program. In FY 2004, CDBG As the national debate on budget priorities pride to the community. The coalition of mayors, county officials unfolds, CDBG, as it has traditionally created or retained 90,637 jobs. and business leaders contends that for the been known for the past 30 years, will no Furthermore, for every one dollar of Another major component of CDBG is the future of this nation, CDBG must not be longer exist and is sure to have a devastat- CDBG funding, approximately $2.79 in ability to expand homeownership and eliminated, nor see any major cuts to the ing economic impact on cities, counties, private funding was leveraged for provide affordable housing. In FY 2004, program. “CDBG is an effective program and local communities of all sizes. Under economic development projects like the program assisted 168,938 households that helps millions of Americans by invest- the new proposal, CDBG will be consoli- shopping centers and grocery stores. with their housing needs which included ing in our communities. We will take our dated with 17 other programs into a new homeownership assistance, construction of message to Capitol Hill to fight for our National League of Cities President and housing, rehabilitation of existing housing program, called Strengthening America’s Washington, DC Mayor Anthony federal and local government partnerships Communities Grant Program, which has and energy efficiency improvements. In that have been successful for over three Williams said, “President Bush supports yet to be fully defined. Rochester, NY, where 65 percent of the decades,” Plusquellic concluded. vigorous economic growth for this population is eligible to be served by the The U.S. Conference of Mayors President country. One of the best tools that the CDBG, more than 3,000 affordable and Akron Mayor Don Plusquellic said, leaders of cities, counties and towns housing units were rehabilitated or “This new proposal is totally unacceptable across America use to achieve those goals constructed over the past 10 years. PAGE 8 MARCH 2005 PA TIMES

INSIGHTS ONSTRATEGIC MANAGEMENT by CHRISTINE GIBBS SPRINGER Mastering Crucial Communication

Increasingly, organizational, inter-organi- team, the community. This assessment is assume that the event is easily defined communication. That is when it’s zational, intergovernmental and interper- accelerated by unbundling the problem or because it may in fact be anticipated… important to step out of the original sonal problems that regularly deter event and defining consequences (to you, but…unusual, requiring definition. problem, leave a bookmark of sorts so it effective delivery of services, organiza- to others), intentions (others involved, is easy to return and say something like: Moving to the actual crucial communica- tional effectiveness and even employee you, your agency) and wants (yourself, “Let’s talk about what just happened,” or tion requires developing a concise retention amount to a lack of communica- your agency, the other person, stakehold- “You have raised a different issue that we statement that is motivating, easy to tion between critical parties due to a fear ers, other agencies). should resolve now and then we can of confrontation. implement, focused and flexible. This return to what we were discussing.” IF it warrants communication, the statement can be made motivating by For example, it is one thing to equip all problem needs to be reduced to its bare remembering that: You avoid the “Yes-Buts” by anticipating first responders with communication them prior to the communication. “Yes, essence and a concise statement about • Consequences Motivate–Motivation isn’t but this is stepping beyond my authority.” equipment that allows them to talk to one what happened and what now needs to be something one does because they have to. Who needs to be included in order to another. It is quite another to insure that done. Neither usually fall neatly within It is something people want to do because those communications are effective and defined policy when the situation is an of the positive consequences expected. effectively respond and can we agree on well understood. Fear often drives unusual event or crisis. To analyze first steps? • Natural Consequences Resonate–The communicators into silence about what whether to be silent or speak up, it is • “Yes, but we are breaking from the past. really is going on, dropping only obscure helpful for those involved to answer the natural progression of events, as we understand them, of what will happen to How do we change the rules in the hints for fear of reprisal, overreacting or following questions: middle of the game?” Address the past over stating arguments for action. Lacking employees, the community, agencies, • Am I acting out of my concerns stakeholders given certain actions needs by clarifying do’s and don’ts and crucial communication, we fail to resolve new expectations. issues and simple problems that then or others? to be considered, discussed and then grow into complex and chronic ones. • Does this action run contrary to my continuously improved. • “Yes, but the people I work with are Mastering crucial communication requires conscience ? • Methods Need to Match Circumstances– perfectly comfortable violating the knowing how to avoid typical and standards and I don’t want to become • Am I taking this route because silence is So that it is clear what needs to be done unconstructive confrontations, how to the odd-man-out.” Acknowledge less risky? and why resisting the temptation to jump define and structure the communication to a power position when someone we competing motivations without casting beforehand and how deliver it effectively. • Am I taking this route because I feel are communicating with resists pursuing blame and then eliminate possible unprepared to communicate? the course of action outlined probably misunderstandings by focusing on what Crucial and confrontive communication requires our stepping back for a moment can actually be accomplished. “ holds people and agencies accountable, Defining what needs to be done usually and then pursuing consequences that face-to-face or voice-to-voice. When done • “Yes, but I didn’t actually see this starts by telling ourselves a story about matter to that person. effectively, it is well thought out, candid, what we saw happen and heard then happen and how will I handle hearsay?” open, honest and respectful providing the moving on to answer, for ourselves, the • Wrap up the conversation with a Master your own story and refuse to accept other people’s undocumented ability to deal with unexpected events, rest of the story. By telling ourselves the summary of who, what and when has opinions as fact until firsthand informa- failed promises, disappointment and rest of the story, we fight the natural been agreed upon and why the tion validates that information. performance gaps . Problems are resolved tendency to assume the worst of others or consequences make sense to all involved. and relationships benefit. Effective accepting everything at face value and we You make it easy by jointly exploring root Finally, it is important to consider what communication requires first a determina- engender genuine curiosity to ensure that causes and jointly identifying and will happen after the crucial conversation. tion of WHAT and IF, then a definition of our first words and deeds create a healthy addressing all of the barriers to effective The key to making a complete and clear a problematic gap/solutions and then a climate for ourselves and others as we action by talking through underlying plan to move ahead, free from all assump- move to action. confront the situation and work to solve it. forces that resulted in the event or action tions, is to make sure that the following four components are included for action: WHAT really needs to be addressed Deciding to pursue crucial communication and how barriers to effective action are involves dismantling the bundle of means being able to accurately describe a best removed. It is important to check to • Who. A person and an agency or see if the other person or persons involved problems into component parts and gap between what was expected and what agencies via compact must be attached in the crucial communication is willing to choosing the one most crucial. In order to actually happened including failed collabo- to each task with a clear delineation of document and do what is required once make such an assessment, it is helpful to ration, missed communications, accountability and responsibility. It they are enabled to do so. think about: content or, what really disappointed expectations, bad behavior or should be agreed upon based on clear happened; pattern or, is there any pattern unplanned events without getting personal. You stay focused and flexible by choosing authority not upon implied authority. emerging and relationships or, how does By first describing the gap, it is then to address the problem at hand even when • What. What exactly will be done. this affect intergovernmental or inter- possible to move into diagnosing the it is unanticipated or tricky enough to See COMMUNICATION, pg. 10 agency relationships, members of the underlying cause and solution. Don’t emerge worse during the crucial

GPP Grades the 50 States

From GRADING STATES, pg. 2 The GPP found states have taken “e-government” to a higher level, offering maintenance will eventually result in online versions of a range of services Want to subscribe to higher repair bills, the report warned. including drivers’ licenses, income tax forms, and benefits applications. More The GPP also urged states to work closely states are now gathering data to create with their neighbors to coordinate useful performance information. PA TIMES? infrastructure policy. The report praised the cooperation between Florida and Some agencies are using web-based Georgia to cope with extra highway performance information to improve their traffic resulting from last year’s work, the GPP found. New York’s hurricanes. Department of Environmental On information management (IT), the Conservation can now capture data about states are entering a new era in which air quality with technology that didn’t technology is playing a central role in previously exist. Contact: government to gather, analyze, and To view the complete report on all 50 disseminate information. Darryl Townsend [email protected] states and to compare one state’s Michigan is in the forefront of the techno- performance to the other 49 states, see (202) 585-4308 logical revolution and is now aligning its http://results.gpponline.org. IT initiatives with government and business initiatives. PA TIMES MARCH 2005 PAGE 9

INSIGHTS ONHUMAN RESOURCES by BOB LAVIGNA The Looming Retirement Wave, Part 2: Some Practical Solutions

In my January column (“The Retirement organizations, there is more talk than questionable purposes like deciding who Avoid the lure of early retirement plans. Wave–Boom or Bust?”), I wrote about the action about WFP. However, as we lose should (or shouldn't) receive training or While allowing employees to retire early upcoming retirement crisis. Although talent and the available workforce shrinks, development opportunities; can save money in the short-term, the many public organizations haven’t felt the effective workforce planning becomes long-term cost can be high. Encouraging even more critical, to ensure knowledge • If employees are represented by labor effects of this wave yet, the dramatic unions, meet with the union leaders first the most experienced and knowledgeable demographic shifts we’re facing are transfer, eliminate competency gaps, and people to leave early can cripple an attract and retain new employees. to explain why the agency will be inevitable. As the “age bubble” moves collecting this information. organization in the long run. We must through our workforce, government will Some managers understand the need for resist the temptation to mortgage our not only face a worker shortage overall, planning, but feel hamstrung because they In addition to collecting valuable planning future to save a few dollars now. but will also face a leadership crisis as don’t know when specific employees will information, these conversations can also help involve key employees who plan to Get more creative with retirements. When many of our most experienced leaders retire, even if the organization has histori- experienced employees are preparing to retire. In too many organizations, there cal data on retirement trends. retire in the process of transferring their knowledge and preparing their successors. retire, organizations must work with them isn’t enough leadership bench strength. One way to solve this problem is simply to create smooth transitions. For example, The result will be not only a worker to ask employees who are approaching When one agency decided to ask their phased retirements, where the person shortage, but a leadership gap as well. retirement age when they plan to retire. employees in key positions about retire- works part-time while transitioning to Public organizations have to find creative Of course, this has to be done carefully, to ment plans, a common response was retirement, can facilitate knowledge ways to adapt to these inescapable avoid any hint of favoritism or even age “What took you so long to ask.” transfer. So can bringing the retiree back realities. The bottom line? Government discrimination. Managers can avoid these Conduct succession planning. Another on an intermittent or contract basis. Many organizations must put in place processes problems by: fallacy we often delude ourselves with in retirees appreciate the opportunity to make to develop the next generation of leaders. • Asking all key employees about their government is that we can’t conduct a gradual transition to their new lifestyles. A few specific strategies: retirement plans (i.e., don’t just ask poor succession planning because of civil Focus on key skill areas. Comprehensive performers); Make workforce planning a priority. In service or merit system restrictions. In workforce and succession planning can be my last column, I described the workforce • Emphasize that employee retirement other words, we can’t “pre-select” succes- a daunting and resource-intensive process. planning (WFP) process. WFP is essential projections are not binding; sors like private sector organizations can. One short-term approach is to target key to ensure an organization has the right While this is true, the fundamental flaw in positions and skill areas. One organization • Explain that the question is being asked this thinking is that succession planning that adopted this strategy analyzed risk by people in the right places with the right to help the organization transfer skills at the right times. The need for has to be a “selection” process. It doesn’t. assessing the likelihood that key employ- important knowledge and prepare for the Instead, a succession planning process can ees would retire and the risk of WFP (and succession planning, an future, not to hasten retirements; important element of WFP) should be be an inclusive developmental process knowledge loss in each position. The that follows even the strictest merit or self-evident as a necessary business • Use the information only to project and See RETIREMENT WAVE, pg. 12 practice. Unfortunately, in too many plan for retirements, not for more civil service laws. PAGE 10 MARCH 2005 PA TIMES PAR Commentary The Changing Nature of Public Administration

Ryan M. Taylor, Hyunjung Kim tion program and curriculum offerings number of schools, making school should be taken into consideration to significantly increase school selection and selection all the more important. reflect the wide-ranging values held by coursework as determinants for building a public administration scholars. As students of public administration What are the Proper Criteria for successful career. across the globe are preparing for success- Measuring Success? Further Research ful careers, we highly recommend they Students entering a doctoral program today It is exceptionally difficult to make a Schroeder, et al. is a proverbial step in the read the article “Routes to Scholarly have a much greater range of choices to value judgment in social sciences right direction of analyzing the determi- Success in Public Administration: Is There confront when considering which school research, such as rank ordering the most nants of successful public administration a Right Path?,” written by Larry best matches their values and research successful scholars or doctoral programs, scholars. With all good science, however, Schroeder, Rosemary O’Leary, Dale interests. On an institutional level, without provoking a controversy. We this study should be replicated to increase Jones, and Ora-orn Poocharoen, published traditional public administration programs argue the article by Schroeder, et al. is no the validity of its findings. How would the in the January/February 2004 issue of were predominantly situated as a sub- exception. Their selection of the most scholarly recommendations from the ASPA’s journal Public Administration discipline in political science programs; in successful scholars was based on the aforementioned study differ from the Review (PAR). other words, public administration judgments of nine individuals from five recommendations from a random sample programs were highly influenced by the public policy and public management of public administration scholars? As the field of public administration professional organizations. Because the Likewise, several relevant studies can be embraces a wide variety of disciplines values and descriptive nature of political science. Today contemporary programs criteria were not explicitly stated in the spun-off this initial attempt at chronicling into the study of the public sector, aforementioned article, it is not possible the determinants of success. Using a students often find themselves struggling may be closely tied to political science, but there are other institutions that focus on for us to comment on this part of their slightly modified criteria of impact on to define their respective scholarly identi- learning, a study on curriculum innovation public policy analysis coupled closely with methodology. However, we do feel it is ties. The article is especially important in important to mention that any set of would break through tautological economics; while the former remain more that it summarizes experienced scholars’ criteria for determining success should be recommendations for doctoral program descriptive in nature, the latter type wisdom on how to become a successful broad and reflect the different values held design and offer greater insight into what generally produces prescriptive research on scholar in this hard-to-define interdiscipli- by public administration scholars. The program characteristics will improve the nary field. We believe the authors of this behavioral issues. Still, a third type of criteria should not be solely limited to preparation of successful public adminis- article have provided a valuable resource public administration program is built upon ones that are easily quantifiable, such as tration scholars. for mentoring young public administration a multidisciplinary curriculum, in which publications, but should include a set that ASPA member Ryan M. Taylor is a students. A number of the conclusions knowledge from a wide range of proves more difficult to operationalize. doctoral student in public administration from the paper will undoubtedly remain disciplines contribute to the foundation of For example, knowledge creation and at the Rockefeller College of Public tautologically true for any student—such future public administration scholars. impact on practitioners are two criteria Affairs and Policy, University at Albany, as hard work, publishing quality papers, Although we agree with the authors’ that cannot readily be measured, but SUNY. Email: [email protected] and strong methodological training. In this recommendation for interdisciplinary nonetheless they are held as important short essay, however, we wish to add a training, it is important to point out that values for a large number of scholars. ASPA member Hyunjung Kim is a few points that will strengthen the value other types of programs exist, each with a Again, our purpose in this section is not to doctoral student in public administration of this paper. distinct research agenda and set of values. clarify the appropriate criteria used for at the Rockefeller College of Public As Schroeder, et al. indicate, the judging the success of a scholar; rather, Affairs and Policy, University at Albany, The Changing Nature of we simply point out that a broad set SUNY. Email: [email protected] Public Administration boundaries of public administration have Is there one best way for young students been expanding to incorporate a greater of public administration to become number of disciplines, including many successful? Are the values and strategies highly specialized fields. Given budget that led the most successful scholars to constraints and the institutional settings success still applicable to the younger for public administration, it is no surprise generation? Results from the article under that no school offers every relevant field review indicate that quality of PhD of study. One such example is the field of program, specific faculty, and research system dynamics, a simulation methodol- PA TIMES experience were the most significant ogy used to identify the behavior and determinants of success during graduate structure of complex systems. While this training, while school selection and field is only offered at a handful of 20052005 EDITORIALEDITORIAL CALENDARCALENDAR coursework were considered less signifi- schools, including Massachusetts Institute of Technology and the University at NNEEWW!! cant factors. Although we agree with the EWW!! Save this page for reference! importance of the former three factors, we Albany, State University of New York, the The PA TIMES requestsNN thatE articles be between 800-1200 words and written in reporter’s format (most important information argue that several aspects of the field of insights gained from the application of first, etc.) for ease of cutting or adding text if necessary. Deadlines for each of the 12 issues are listed below. Recruitment advertising questions may be directed to [email protected]. Press releases, announcements, article inquiries and public administration have changed over said methodology have been appreciated display advertising questions may be directed to: time, altering the weight current students by public managers and organizations Christine Jewett McCrehin • Communications Director should place on critical factors for making complex decisions. Clearly, Phone: 202-585-4313 • Fax: 202-638-4952 • [email protected] building a successful career. In particular, students who wish to learn from and the changing values associated with each conduct research with the top faculty in type of contemporary public administra- the field must choose amongst a limited JANUARY JULY Is Government Still Seen as Part of the Problem? Ethical Administration

Advertising/Article Deadline: December 20, 2004 Advertising/Article Deadline: June 14, 2005 FEBRUARY AUGUST Mastering Critical Communications The Impact of Culture Wars on Public Civility Freedom of Speech in Public Places International Supplement: A Guide Through the Issues Advertising/Article Deadline: July 15, 2005 Advertising/Article Deadline: January 17, 2005 Vital for Public Administrators MARCH SEPTEMBER State and Local Roles in Homeland Security Beyond Management: Nonprofit Organizations and Advertising/Article Deadline: February 16, 2005 Philanthropy in Government

Advertising/Article Deadline: August 16, 2005 From COMMUNICATION, pg. 8 public administrators and limits govern- ment responsiveness. Engaging in these APRIL OCTOBER communications with sound forethought Case Studies in Emergency Management The State of Outsourced Public Services Conference Issue • When. A specific time due and timeline. and adequate preparation can make all the Education Supplement: Continuing Ed. In a Digital World Advertising/Article Deadline: March 15, 2005 Advertising Deadline: August 30, 2005 Article Deadline: September 13, 2005 • Follow-up. When, how and by whom difference in how we as a community, will follow-up occur and how will the nation and society respond to and emerge MAY NOVEMBER evaluation of responses occur. from unusual events and emergencies. Workplace Harassment and Hostile Work Environments Energy Policy: Consumer Demands and National Interests Advertising/Article Deadline: April 15, 2005 Advertising/Article Deadline: October 17, 2005 In the final analysis, avoiding crucial and ASPA member Christine Gibbs-Springer is confrontive communications and failing principal with Red Tape Limited in Las JUNE DECEMBER to master the skills necessary to Vegas, NV, and former ASPA president. Diversity Recruitment and Retention in Government What Has the Iraq War Taught Public Administration effectively engage in these critical Email: [email protected] Advertising/Article Deadline: May 16, 2005 Advertising/Article Deadline: November 18, 2005 conversations reduces our effectiveness as PA TIMES MARCH 2005 PAGE 11 Frederickson perspective A Column by H. George Frederickson PA TIMES invites your opinions regarding issues addressed in this space, or any public management issues. Please fax us at (202) 638-4952 or e-mail us at: [email protected] The viewpoints expressed in the Commentary section of PA TIMES are the individuals’ and are not necessarily the viewpoints of ASPA or the organizations they represent. The State of Social Equity in American Public Administration

As a core value in public administration, Political Science Association (APSA) puts constitution and carry out the laws if we do non-violent expression of demands for social equity is no longer novel or new. it this way: “Our country’s ideals of equal not get our hands dirty? But for public fairness on the part of the least Social equity is in many ways at middle- citizenship and responsive government administration I insist that we engage advantaged acting together. Another is the age, experiencing the advantages of some may be under growing threat in an era of inequality, that we dirty our hands with lesson of the Roundheads, citizens below maturity and general acceptance. But persistent and rising inequality. Disparities inequality, that we be outraged, passionate the elite who asserted a belief in the much has changed since the formal of income, wealth, and access to opportu- and determined. In short, I insist that we individual, independent of class, insisted inclusion of social equity in the pantheon nity are growing more sharply in the actually apply social equity in public on egalitarian politics and were suspicious of public administration values in the United States than in many other nations, administration and here is an agenda for of elites in their hierarchical polity. The 1970s. These changes could be summed- and gaps between races and ethnic groups that project. American founding was a denial of up in this irony–in the past 30 years social persist. Progress toward realizing aristocracy a triumph of Roundhead equity has grown in importance in public American ideals of democracy may have First, like our environmental friends, reasoning. In much of social equity there administration at the same time that in stalled, and in some arenas reversed.” when it comes to social equity we should is democratic rhetoric but aristocratic virtually all aspects of social, economic think globally and act locally. Indeed all assumptions. We search still for versions and political life, Americans have become In the manner of political science, the important matters of social equity are of social equity in public administration less equal. In our literature, in our APSA Task Force Report calls for research local, local in the sense of consequences. that enable the disadvantaged without on matters of social equity and for “the The results of national policies are all classrooms and in our administrative attempt to lead them. practices we have learned to talk the engagement of political science with manifest locally, in our neighborhoods, social equity talk. But, if the data on the improving American democracy through in our families, in our cities and in our Fifth, it is high time for moral indignation, growing gap between the haves and have- scholarship.” For two reasons those identi- work places. for passion and anger. The moral high nots in American are any clue, we are not fied with public administration, either as a ground, often put passionately as Christian field of political science or a free standing Second, it is time to be engaged in the war doctrine, has tended toward those walking the social equity walk. of ideas. Public administration people are, academic field and a body of professional interested in issues such as abortion, gay after all, still citizens. It is time for public There is little doubt that inequality in practice, are inclined to a less passive and marriage, human cloning, stem-cell America would be worse were it not for more engaged approach to the problems of administrators of all kinds to relentlessly research and euthanasia, and those pubic administrators dedicated to social inequality in America. First, the argument ask the so called second question. The first mobilized in pursuit of these issues have equity in their practices. And there is no that policy and politics are on one side of a question is whether an existing public proven to be formidable. Issues of poverty, fective question that the broader contexts of dichotomy and public administration is on program or a proposed program is ef at least from the biblical Christian perspec- American politics have tilted the playing the other and that issues of inequality or good (or bad). The second question is tive, are for more central to doctrine than field toward the advantaged and away belong on the politics and policy side of more important. For whom is this program the issues mentioned above. But, it is far effective or good. Ignore those who reply from the disadvantaged, making contem- the dichotomy and not on the public more difficult to bring indignation and to the second question with the charge that porary commitments on the part of public administration side must be rejected. passion to matters of poverty. Still, that is those who ask the second question are administrators to social equity particularly Virtually all empirical research in the field what needs to be done. practicing class warfare. Answer the class difficult. Walking the social equity walk indicates that public administration is warfare charge immediately with the point To stir an interest in social equity we in our time is not only difficult it may be highly influential in policy making and dangerous to one’s career. makes policy in all of the processes of that you will not ask the second question, should consider alternative methodologies policy implementation. I insist that public for whom is this program effective or and medias of presentation. Consider, for While we have been promoting democracy administration cannot hide behind the good, if those who allege a program to be example, the statistics regarding the abroad and even fighting to bring dichotomy in the matter of social equity. good or bad can demonstrate that it is grossly disproportionate percentage of democracy to others, democracy at home is Second, as an academic field, a body of universally good or bad. If that doesn’t African Americans who are in prison. We in trouble. The recent report “American research and a field of professional work try this retort. You say that I am know those appalling statistics forward Democracy in an Age of Rising practice, public administration has always practicing class warfare. Nonsense. I am and backwards and it seems to make little Task Force on ference. Stories, films, videos, novels, Inequality” by the been applied, after all how can we run the engaged in the war of ideas and my idea is dif Inequality in America of the American fair and yours is not. Stop tossing around essays, plays and personal descriptions of class warfare slogans and engage me in the the ravages of overly long sentences for war of ideas. drug offences have the power to move people and also to move policy makers. Third, it is important to remember that it Stories of single mothers working two isn’t necessarily good ideas that win the jobs and still falling behind are war of ideas. Indeed, many rather bad compelling, for example, and hold some ideas have won the war of ideas recently. prospects for moving readers and viewers. When there is determination, organiza- There is a desperate need to dramatize tion, money and persistence behind an social equity issues, to bring them to life. idea it will likely win the war. Because Search 64-years of PAR We need modern equivalents of The public administrationists know how to Grapes of Wrath. I am convinced that if organize, and are determined and persist- the general population understood more ent, we are natural social equity warriors. fully the effects of discrimination and Archives Online Fourth, like it or not, senior public poverty on American lives they would administrators and those of us who study respond by supporting political candidates public administration are part of the elite, committed to social equity. Politics is all the privileged. There is a distinct patron- about winning and majority rule. Public izing tone to social equity in much of our administration should be all about seeing literature and ideology. A commitment to to it that public policies are fair and that social equity obliges us to see after the the implementation of public policies is interests of those who are denied opportu- fair. We are long past needing to defend nities or are disadvantaged regardless of this proposition. It is time to walk the their competence. At the intermediate and social equity walk. upper levels of public administration we ASPA member H. George Frederickson is tend to avoid the uncomfortable issue of Stene Professor of Public Administration www.aspanet.org competence, although street-level workers at the University of Kansas and co-author have no illusions about competence. of both The Public Administration Theory There are interesting lessons on this Primer and The Adapted City: subject. One is the lesson and life of Institutional Dynamics and Structural Gandhi who insisted on the collective Change. E-mail: [email protected] PAGE 12 MARCH 2005 PA TIMES Moral Courage–Who Has It IDEAL FOR ADOPTION New Dynamics of Leadership in Public Service and Who Doesn’t? Theory and Practice Montgomery Van Wart Moral courage–an elusive quality that done in 1964: go to the press, to “Uniquely suited for students and practitioners interested in nearly everyone values but few exhibit. It Congress, and document your claims” improving their leadership skills and abilities.” is the courage to say and do the right thing when you believe it is the right thing to do – Larry D. Terry, University of Texas at Dallas; when you know it will cause great pain for to save lives. Ellsberg made this plea in Editor- in-Chief, Public Administration Review someone–yourself, your loved ones, your the context of President George W. Bush’s co-workers, your boss, your country! Administration decision to invade and “By detailing the competencies associated with leadership (and Consider the story of Daniel Ellsberg who occupy Iraq. doing so with great clarity), then outlining the most important New gained notoriety in 1971 when he leaked Moral courage is an elusive quality–is theoretical approaches to leadership, [Van Wart] has provided a the famous Pentagon papers to the it not? complete understanding of leadership.” Washington Post. The Pentagon papers – Robert B. Denhardt, Arizona State University documented the detailed planning for Source: New York Times, September 28, 528 pages 0-7656-0901-0 Cloth $74.95 escalating the war in Vietnam, contrary to 2004, A27. what the government under Lyndon B. Johnson and later, Richard M. Nixon, ASPA member Donald C. Menzel is To Kill the King claimed. It was a sensational leak and ASPA’s president-elect and professor Post-Traditional Governance and Bureaucracy emeritus at Northern Illinois University. branded Ellsberg as an unpatriotic member David John Farmer of the U.S. State Department. E-mail: [email protected] “This is a book for the new century and the new reality into Did Ellsberg exhibit moral courage? Is which public administration is moving. … If you want to leaking information the right thing to do? engage your students, enliven your classroom, and focus New Ellsberg doesn’t feel he exhibited moral attention on what public administration must now become, courage but that it was the right thing to assign this book.” – O.C. McSwite do as the Vietnam War continued to take 240 pages 0-7656-1481-2 Paper $24.95 the lives of thousands of Americans and Vietnamese. In retrospect, Ellsberg believes that it would have truly taken Transformational Public Service moral courage (that he didn’t have) to Portraits of Theory in Practice leak the papers long before he did. On Cheryl Simrell King and Lisa A. Zanetti election day 1964 he recalls that he spent AAnn “By transforming the assumptions under which we teach public the day with an interagency working administration and public service, this book will enliven the group to expand the war–contrary to Lyndon Johnson’s assertion that his classroom, ultimately transforming careers, programs and administration “seeks no wider war.” outcomes in and out of government.” EEthicsthics New – Marc Holzer, Rutgers University, Newark Now, 40 years later, Daniel Ellsberg urges 216 pages 0-7656-0948-7 Paper $24.95 public officials to do what “I wish I had MMomentoment Public Administration and Law There Is No One-Size-Fits-All Solution Julia Beckett and Heidi O. Koenig, Eds. “An extraordinarily valuable book because it makes the legal dimensions of public administration eminently teachable and From RETIREMENT WAVE, pg. 8 efficient. This is especially true if the accessible to both graduate and upper-level undergraduate person who is leaving has been in the students. … Should be required reading in every MPA job for a long time. Among other things, resulting “risk index” allowed that organi- re-engineering is an opportunity to program.” – David H. Rosenbloom, American University zation to focus on the employees in change a job to reduce the risk in the Series: ASPA Classic 304 pages 0-7656-1543-6 Paper $27.95 highest-risk positions. For this agency, future of losing a key employee. New this was a very cost-effective, and very timely, approach to workforce planning. • Consider alternatives. Maybe it’s time to Diversity and Public Administration consider contracting or outsourcing work. Once these key positions were identified, If done carefully and properly, contract- Theory, Issues, and Perspectives the agency assessed the best ways to ing can reduce both costs and risk. Mitchell F. Rice, Ed. mitigate the risk of losing the critical “I will most certainly adopt the book. [It] goes to the core of knowledge these people have. Of course, there are many strategies to Some approaches: deal with the looming workforce shortage the critical intersection of diversity, public policy, and adminis- –there is no one-size-fits-all solution. A tration, with immense dividends for both theory and practice.” • Write it down. Developing written carefully-developed strategy will include – Lenneal Henderson, University of Baltimore procedures, flowcharts, manuals, etc. can multiple approaches that fit the specific 264 pages 0-7656-1432-4 Paper $29.95 be invaluable aids to employees who take characteristics and needs of the organiza- over for retirees. This sounds simple but, tion. I’ve simply tried to identify a few too often, the keys to success in a job are tactics. Long-term, as I argued in my last in the mind of the current employee, and column, the answer lies in comprehensive are not documented. Widely Adopted Research Methods in strategic workforce planning, built around Public Administration • Educate and train replacements. Again, carefully-developed employee competen- and Nonprofit cies. Workforce planning–done The New Public Service this sound obvious. But too many Serving, not Steering Management organizations, particularly in govern- right–should put the organization in the Janet Vinzant Denhardt and Quantitative and ment, neglect to formally prepare best possible position to succeed. In that Robert B. Denhardt Qualitative Approaches successors until it’s too late. And way, we can do more than just react to the education and training shouldn't be future; we can shape it. 216 pages 0-7656-0846-4 Paper $27.95 David E. McNabb limited to the technical areas. Other In upcoming columns, I will report on the 504 pages 0-7656-0957-6 Cloth $79.95 competencies–so-called "soft skills" results of an exciting research project that such as leadership, consensus-building, is identifying effective leadership REQUEST YOUR EXAMINATION COPIES TODAY! creativity, etc.–are just as important, and development approaches in public sector may be even more important for higher- organizations, at all levels of government. level leadership positions. (This column was adapted from an article • Re-engineer the job. While losing a key that originally appeared in the Australian employee can be a tough challenge, it publication “Human Capital”). M.E. Sharpe can also be an opportunity–to take a ASPA member Bob Lavigna is a client Call 800-541-6563 or 914-273-1800 • Fax 914-273-2106 close look at the job and decide if re- services manager with CPS Human engineering can help make the position, Resource Services in Wisconsin. Visit our website: www.mesharpe.com and the organization, more effective and E-mail: [email protected] AD512J PA TIMES MARCH 2005 PAGE 13

Reports on the Web W h e r e T h i n g s Featured Report of the Month • Grading the States 2005 (Government Performance Project) Grading the States 2005 is an assessment Stand of the quality of management performance in the 50 states. It provides insights into the ASSE Urge Pataki to hazards, thereby helping prevent injury, The free tool is available from the ESR way the states have weathered the recent illness and property damage. website at www.ESRcheck.com. fiscal crisis and the promising innovations Keep Safety Program they have crafted to cope with an uncertain “If the program is eliminated, our EEOC Launches New future. The Grading the States 2005 Results Des Plaines, IL–The American Society of members believe that New York's employ- web site contains a trove of information Safety Engineers (ASSE) and its New ers will experience more injuries among Spanish-Language Website collected by researchers and used to arrive their employees, increased lost work days, at the grades. The site includes both data York members are calling on Governor and state narratives about each criterion Pataki not to eliminate a program that has and ultimately higher costs in workers' Washington, DC–The U.S. Equal evaluated in the study. been effective in reducing workplace compensation, health care costs and other Employment Opportunity Commission injuries and illnesses, the Hazard related expenses,” Barfield said. “Not only (EEOC) today unveiled a Spanish- Access the report online at: have workers benefited from this program, language version of its public web site to http://results.gpponline.org Abatement Board and its Occupational Safety and Health Training Program. but employers, too, have shared in the enhance its services to the Hispanic U.S. Government Accountability Office benefits of this investment.” community, the nation's largest and Reports Governor Pataki's recent budget proposal fastest growing racial or ethnic group. would effectively eliminate this program New Free Interview Guide • “21st Century Challenges: Reexamining The new web site, www.eeoc.gov/es/, is by providing less than half the funding the Base of the Federal Government” Generator Helps Employers part of the EEOC's broader efforts to currently available to continue safety and more effectively reach out to key • “Diversity Management: Expert- health training. Identified Leading Practices and Agency Avoid Discrimination stakeholder communities to proactively Examples” “Without proper training, the chance of prevent workplace discrimination and During Interviews promote voluntary compliance. • “Federal Thrift Savings Plan: Practices being injured or killed on the job is much Adopted by Private Sector Managers greater,” ASSE President Gene Barfield, The Spanish-language web site, which has Novato, CA–Employment Screening Should Be Considered” CSP, said. “And if you look at the stats, been in development for the past year, is Resources (ESR), a nationwide pre- New York has the fourth highest number designed to mirror the EEOC's public web • “Highlights of a GAO Forum: The Long- of on-the-job deaths in the U.S. The employment background screening firm, Term Fiscal Challenge” site (www.eeoc.gov) and includes many of people of New York need this program.” announced the release of a free web based the agency's most vital and sought after • “Homeland Security: Agency Plans, interview guide generator to help employ- information materials. The new site will Implementation, and Challenges Related to In calling for the Governor to keep the ers build printed interview forms for any include a steady, ongoing flow of new the National Strategy for Homeland 19-year-old Occupational Safety and position to avoid the potential of discrimi- Security” Health Training Program, ASSE members information, updates and changes that are nation in the interviewing process. Using a made on the corresponding public web site • “Retiree Health Benefits: Options for state that, after a reorganization several “structured interview” guide during years ago, the program has run well with including such items as policy changes, Employment-Based Prescription Drug applicant interviews helps employers ask training and seminar schedules, and any Benefits Under the Medicare tight oversight and active outreach to the permissible questions in a consistent information related to new agency initia- Modernization Act” business community. Training classes fashion for all applicants for a position. offered by the program including 10-hour tives and programs. Visit www.gao.gov/audit.htm to access the reports listed above. Occupational Safety and Health The free tool allows employers to select UK Government to Issue Administration (OSHA) classes, PIT from generic interview questions, or to Other Reports training, HazCom, Flagging and Work create their own questions, and then Public Virus Alert Warnings • Bob Behn's Public Management Zone Safety, and Workplace Violence create a printed form that can be saved or Report–February 2005 have been successfully conducted under modified. It also gives employers the IT Security Advice Site Launched for www.ksg.harvard.edu/TheBehnReport/Febr program grants. flexibility of adding their own question to UK Home and SME PC Users... uary2005.pdf different sections of the interview guide, The program has provided training about • Public Health Risks of Disasters: workplace hazards and how to eliminate The tool was created by ESR President, by Andy McCue Communication, Infrastructure, and them to hundreds of thousands of Preparedness (National Academies Press) Lester S. Rosen, the author of The Safe A virus alert and IT security advice www.nap.edu/catalog/11201.html working people throughout the state of Hiring Manual: The Complete Guide to website for home PC users and small New York. Keeping Criminals, Terrorists and businesses has been launched by the • Science in NASA’s Vision for Space Imposters Out Of Your Workplace. Exploration (National Academies Press) Members are concerned that a major void government. www.nap.edu/catalog/11225.html will be left if this program is eliminated. “This free tool solves several issues for The free site, called ITsafe, will provide • “Security Considerations for Voice Over “As a safety, health and environmental employers,” explains Rosen. “It helps information on the latest virus threats as IP Systems” (National Institute of professional whose job it is to help employers and HR professionals produce well as advice on safe internet surfing, Standards and Technology) protect workers, this program works and a printed structured interview guide and email use and protecting personal and http://csrc.nist.gov/publications/nistpubs/80 is necessary,” Barfield said. “Lack of or focus on developing relevant questions business data. 0-58/SP800-58-final.pdf less effective training ultimately means for each position. Printed interview forms The site is funded by the Home Office more injuries and illnesses and most also help employers ensure that • Spending Wisely: Buying Health Services and will use data from the National for the Poor (World Bank Group) likely higher workers compensation interviewers are asking the right Infrastructure Security Co-ordination http://publications.worldbank.org/ecommer insurance rates.” questions every time, in the right way. ce/catalog/product?item_id=3989676 Centre (NISCC), which is responsible for In a letter to Governor Pataki ASSE More importantly, it helps ensure that all monitoring threats to the UK’s critical • “State Finances Begin Recovery” President Barfield urged him to candidates for the same position are national infrastructure. (Rockefeller Institute of Government) reconsider the proposal to eliminate the being asked the same questions and being http://stateandlocalgateway.rockinst.org/fis Hazard Abatement Board that would treated in the same fashion.” Cited with permission from silicon.com. cal_pub/state_fb/SFB72.pdf reduce New York's commitment to the The interview generator also includes five • “A Strategic Guide for Local Government Occupational Safety and Health Training “integrity” questions created by ESR, on Outsourcing” (Center for Digital and Education Program. If you have a press release for “Where Government) aimed at weeding out applicants with Things Stand,” contact Christine www.centerdigitalgov.com/center/fileReg.ph Barfield noted, “ASSE's safety, health inappropriate criminal records or fake McCrehin at [email protected]. p?file=Outsourcing.pdf&name=Strategic% and environmental (SH+E) professionals resumes. These questions can be asked 20Guide%20On%20Outsourcing are responsible for identifying hazards during the housekeeping stage of the • “Tracking Silent Killers: Are State and and developing appropriate controls for interview, and are aimed at encouraging Local Governments Effectively those hazards and protecting the safety applicants to self-reveal information that Implementing Disease Surveillance and health of workers. One of the key may bear upon their qualifications and the Systems?” (Center for Digital Government) tools they have to accomplish their goal honesty of their resume or application, as www.centerdigitalgov.com/center/fileReg.ph of preventing workplace injuries, well as any unexplained employment gaps. p?file=CDG04White_Paper_NEDSS_- illnesses and property damage, is through _Final.pdf&name=Tracking%20Silent%20 training. This program is a vitally ESR also makes a number of additional Killers important for New York businesses and free resources available to employers, workers. It helps both the workers and including a Safe Hiring Audit, a Safe If you have a report for inclusion in businesses acquire the tools necessary to Hiring checklist for hiring managers and a “Reports on the Web” contact Erik quick guide to compliance with the federal Bergrud at [email protected] recognize, eliminate and appropriately control workplace safety and health Fair Credit Reporting Act (FCRA). PAGE 14 MARCH 2005 PA TIMES

Find. Ask. Join. 2005 ASPA Member-Get-A-Member Campaign www.aspanet.org

Reasons Rewards Recruit Now that the holidays are behind us, ASPA’s • Recruit 10 or more members How to Participate leadership and staff have committed to redouble (non-students) and receive one their efforts toward making 2005 the most success- free conference registration to Download the special Member-Get-A- ful year in the Society’s history. To build ASPA 2006 Conference. Member Campaign application by visiting http://www.aspanet.org/scriptcontent/PDF momentum for the exciting times ahead, ASPA • Recruit 5–9 members s/05MGMApp.pdf. extends a special invitation to each of its members (non-students) and receive a certifi- to participate in its 2005 Member-Get-A-Member cate for your 2006-07 membership. Before distributing copies to your Campaign. In so doing, we ask each of you to colleagues, please make sure to list your imagine what ASPA could accomplish with: • Recruit 4 or fewer members (non-students) and receive a free gift. name in the field entitled “Name of ASPA • Double the number of members in each of its member who referred you.” chapters and sections • Think of the possibilities if each ASPA member participates in this campaign– you • Double the attendees at its national and regional will have the ability to directly influence the conferences capacity to do more for the association, so • Double the number of members joining from the that it can do more for you! government, nonprofit and scholarly ranks

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Who Should I Ask to Join? www.aspanet.org. Within weeks they will presents brand new research in a format ranging from public budgeting and receive welcome packets and you will you can use. PAR bridges the gap finance to public health care to public Good question! Anyone who is involved receive credit for recruiting a new member. between academics and practitioners in administration and the humanities. with public service or public administration The new member immediately starts receiv- a way no other journal does. Members Sections cost a little extra but many of could benefit from ASPA membership. ing all of ASPA’s benefits and broadens his also have access to 65 years of them offer their own journals. Sections This could include: your co-workers, or her professional network instantly. archives online, as well as five years allow ASPA members to tap into a colleagues in other organizations, people of PA TIMES archives. nationwide (and sometimes interna- involved with a community organization in What are all of ASPA’s • ASPA members are also eligible to tional) network of people concerned which you participate. Also, there may be Benefits? about the same issues they are. folks you see in conjunction with Chapter receive discounts for several confer- events, who may not be members. Many consider ASPA chapters to be the ences throughout the year, as well as the • ASPA offers a variety of other benefits greatest benefit. Your chapter will following publications and services: which help you manage your personal What Should I Tell Them? probably lead the list when you are Publications life. Such as: talking to people. Chapters offer local ~Special insurance rates are To begin with tell them why you became networking opportunities, professional • CQ Politics Daily–$100 discount a member of ASPA. Tell them how ASPA available only to ASPA members development lunches, breakfasts or • Public Integrity–$30 discount (annual has helped with your professional needs. and a variety of plans exist for seminars, and regular newsletters. Be subscription) insurance coverage. Talking about your chapter and its activi- specific about your chapter’s activities. ties is a good start. Often people want to • The Public Manager–$16 discount ~Using an ASPA credit card can be part of a local network they can count • PA TIMES and Public Administration (annual subscription) help you manage your money Review are other outstanding ASPA on for professional advice and assistance. Services and shows your commitment to Don’t forget to tell prospective members benefits. PA TIMES offers news and tips the public service. about public management that you can • Grants Locator–10% discount about all the great ASPA benefits outlined Questions? on this page. use right now. Every month PA TIMES can help you do your job better and • Social Science and Public Policy GrantLink–60% discount If you or any prospective member of ASPA How Do They Join? further your professional career through has a question, please call our Membership The Recruiter listing of career opportu- • ASPA also has 19 special interest Department at 202-393-7878. They can Becoming part of the ASPA network is nities. Public Administration Review is sections for those people who deal with help with all kinds of questions. easy! New members just need to complete the premiere journal in the field of a specific area of public management. the ASPA membership form found at public administration. It consistently The sections encompass diverse areas

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President 16 Career Center 24 ASPA TIMES Recruiter 27 Conferences Calendar 28 Advancing excellence in public service. . . Jason Deparle to Open ASPA National Conference Deparle is Author of American Dream: Three Women, Ten Kids, and a Nation’s Drive to End Welfare

Jason DeParle called American Dream a “riveting’’ book who wrote the bill and the poor people that reads “like a searing novel of urban who lived it. He spent seven years Bill Clinton vowed to “end welfare as we realism.’’ Interviews with DeParle and the tracking an unforgettable set of characters know it’’ in his first run for president in characters in the book have been featured caught in its wake. Angela Jobe, Jewell 1992. Four years later, Congress on National Public Radio and the Reed, and Opal Caples–cousins, yet closer translated a catchy slogan into a law that NewsHour with Jim Lehrer. than sisters–arrived in Milwaukee just as sent 9 million women and children the city became the epicenter of the anti- Cutting between Washington and the welfare crusade. Their responses vex the streaming from the rolls. Did it work? In treets of Milwaukee, DeParle tracked the s expectations of the Left and the Right. his definitive book on the historic story from the White House to the local upheaval in the American social contract, crack house. The pledge to “end welfare,’’ After a dozen years on welfare, Angie New York Times reporter and two-time issued on the fly in a fledgling campaign, thrived as a worker, with a car, a job and a Pulitzer finalist Jason DeParle followed thrilled voters with its force–and 401(K)–yet her children were chronically three women in one extended family to a propelled Clinton into the White House. absent from school, and her boyfriend set of surprising answers. But what did it mean? After Clinton tried to shoot her. Jewell, glamorous even The New York Times Book Review called dallied for two years, failing to provide an in sweatpants, wasn’t focused on work; American Dream a “courageous and answer, Newt Gingrich and the what she cared about were her kids and deeply disturbing book’’ that “transcend[s] Republican Congress provided one for the imprisoned man she wants to marry. journalism’’ and “challenges the nation.’’ him: ending welfare meant shipping it to Opal combined an antic wit with an The Economist called it “brilliant.’’ And, the states with capped funding, strict time appetite for cocaine, while the for-profit unusual for a book on a polarizing limits, and tough work rules. Supporters welfare agency handling her case subject, it has received critical acclaim said the law would “liberate’’ the poor, squandered the taxpayers’ millions. Jason DeParle, a senior writer at The New York from the political Left and Right. The bring them new dignity and meaning. Tracing the story back six generations to a Times and frequent contributor to The New Nation called it “masterful,’’ while Opponents warned of abandoned children, common ancestor–a Mississippi York Times Magazine, will speak at the National Review praised it as “one of the “sleeping on grates.’’ slave–DeParle adds intellectuals, caseworkers, reformers and rogues to an Opening Plenary of ASPA’s 66th National best books on the American underclass With clear eyes and an open mind, Conference in Milwaukee, WI, April 2-5, 2005. ever written.’’ Columnist George F. Will DeParle traveled between the politicians See AMERICAN DREAM, pg. 20 ASPA and NAPA to Present National Public Service Awards Ceremony to Take Place at ASPA’s 66th National Conference in Milwaukee, WI

Washington, DC–The American Society for Public her Minnesota career as an intern, having previously Administration (ASPA) and the National Academy been a social worker in Florida, working with the of Public Administration (NAPA) established the influx of Cuban immigrants. National Public Service Awards (NPSA) program in Governor Tim Pawlenty notes that, “With a constant 1983 to pay tribute to exemplary public managers. focus on public policy and people, especially For over 20 years, the award has reflected our pride children, Gómez has developed visionary in the public service by communicating profession- alism, encouraging excellence and promoting efforts…such as launching the Minnesota Family positive awareness of public administration. Investment Program, a nationally lauded welfare reform effort, and implementing a children’s initia- Awards will be given during a luncheon ceremony at tive to coordinate children and family services. ASPA’s 66th National Conference in Milwaukee, WI. Thousands of families have left welfare for work and hundreds of children have left the foster care Frank A. Fairbanks, city manager, Phoenix, AZ, has system for safe and permanent homes.” been a leader in local government for 32 years; during his tenure, Financial World Magazine Elizabeth Hill, executive director, CA Legislative recognized Phoenix as the “Best Managed City in Analysist’s Office (LAO), is respected as one of the the Nation” in 1995. He began his career as a Peace top leaders in state government; within the state, and Corps Volunteer in the Office of the President of nationally. As California’s fiscal advisor to both Costa Rica. houses of the Legislature, she has put her analytical, nonpartisan eye on nearly all issues that have come Under Fairbanks’ leadership, Phoenix consolidated before it for 20 years. city departments in a new city hall, which was completed on time and under budget, developed In the 1980s, she uncovered a budget deficit that the e-government, and achieved an AAA excise tax governor’s staff insisted was not there; she was revenue bond rating from Standard and Poors. correct and the budget was adjusted. In the 1990s, He has managed Phoenix through two recessions she developed the policy analysis that was at odds by reducing its annual budget without cutting with another governor’s welfare reform program, Clockwise from top–2005 NPSA Award winners are: Frank A. Fairbanks, essential services. and her study facilitated shaping the system that city manager, Phoenix, AZ; Maria Gomez, assistant commissioner, ultimately became law. Such work is on top of the Maria Gómez, assistant commissioner, MN Minnesota Department of Human Services, Child and Family Services; LAO’s analysis of the state’s $100 billion budget Department of Human Services, Child and Family Elizabeth Hill, executive director, California Legislative Analysist’s Office; and all initiatives and constitutional measures on Services, has served under five Minnesota governors and M. Peter McPherson, director, Partnership to Cut Hunger and Poverty statewide election ballots. from three major political parties and has reshaped in Africa every major human services program and improved the lives of thousands of Minnesotans. She began See NPSA WINNERS, pg. 17 PAGE 16 MARCH 2005 PA TIMES

Cheryle Broom PRESIDENT’S COLUMN Showcasing Accountability and Professional Development at the 66th ASPA National Conference

More than 1000 public administrators will ASPA’s strategic plan identifies perform- “Accountability Rhetoric and Reality: efforts that used accountability to focus gather in Milwaukee during the first week ance and accountability as one of three What Research Tells About Accountability attention on outcomes and results. Paul of April to participate in our 66th Annual key topics with broad and lasting in Practice,” and Paul Posner on “What Posner will argue for a more balanced National Conference. ASPA staff have relevance to our membership–and to all We Should (and Should Not) Expect from perspective. His presentation will examine done a tremendous job of apprising those engaged in public service–under Accountable Government.” the traditional role of accountability, but Strategic Planning Goal #1. Strategic will also consider the performance gains members of the conference venue and Dubnick’s presentation will focus on the Planning Goal #1 is to be a recognized that can be achieved through prudent use many of you have prepared presentations current “accountability crisis” that is and organized events that will ensure that voice for issues and values in public of accountability mechanisms. The reflected in specific public scandals such presentations will be followed by a the conference is a worthwhile experience policy, management and practice. as Abu Ghraib, and the general decline of moderated exchange among the presenters for all participants. During the past year, interest in public trust in government. He will argue that and open discussion with the audience this crisis was the inevitable result of our In this column, I would like to share some accountability has been further heightened regarding the issues raised. with news of the Abu Ghraib prisoner abandonment of traditional notions of special endeavors undertaken in abuses. As mentioned in my January accountability in favor of contemporary In addition, the Accountability Task Force implementing strategic goals related to column, conference participants will hear administrative practices that transformed is sponsoring a blog that will be used as accountability and professional develop- first-hand from the Presidential Task accountability into just another means for an online forum to discuss ethics and ment that will be showcased at the Force on Accountability in Public Service. enhancing performance and productivity. accountability issues. Based on the National Conference in Milwaukee. The Task Force Chair Mel Dubnick has Kathe Callahan’s presentation may outcome of the conference and blog implementation of ASPA’s strategic plan organized a relevant and timely session on counter Mel’s position and argue for the forums, we may want to consider ASPA’s has been a major focus of my ASPA the challenges of public service accounta- importance of accountability in assuring next steps to ensure our collective ‘voice’ presidency and will be addressed in the bility. The forum, convened by H. George effective and efficient government is heard on these issues so please make annual accomplishments report. Executive Frederickson, will include presentations performance, as well as in promoting sure your voice is heard during one of Director Antoinette Samuel and I are by Dubnick on “The False Promises of greater democracy and more ethical (less these forums! corrupt) management. She will provide developing that report for presentation to Accountability,” Kathe Callahan on Professional development is another the membership during the annual examples of how government perform- “Putting Accountability to Use for Better See PRESIDENT’S COLUMN, pg. 17 membership meeting at the conference. Governance,” Robert Schwartz on ance has been improved due to reform

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To order call 212-529-5252, or visit us online at Institute for Children and Poverty www.whitetigerpress.com White Tiger Press • New York PA TIMES MARCH 2005 PAGE 17 ASPA and NAPA Award Outstanding Member Lectures at Hellenic Police Security School, Greece Public Service Practitioners From NPSA WINNERS, pg. 15 careers to government service. Selected from all levels of government–local, state, federal and international–the recipients are M. Peter McPherson is director, public servants who have made outstand- Partnership to Cut Hunger and Poverty in ing contributions on a sustained basis. Africa, a program he founded, which is a component of Michigan State University; The National Public Service Award until recently, he served as president of program is supported by contributions the university. In 2003, McPherson took a from ASPA chapters and sections and leave of absence to serve as the financial ASPA and NAPA members, as well as coordinator for the Office of foundations, corporations and individuals. Reconstruction and Humanitarian An endowment for the National Public Assistance in Iraq, where he helped Service Awards exists thanks to generous establish a central bank and develop a original contributions from the McKnight new currency. Foundation and the Kerr Foundation. Major support has also been provided by As USAID administrator in the 1980s, he the Commonwealth Fund, the Rockefeller organized the U.S. response to the famine Foundation and the Florence and John in Africa, including creation of a food Schumann Foundation. distribution network. McPherson’s interest in world humanitarian and agricultural For more information about the National issues has made a difference for millions Public Service Awards, current and past ASPA member Arie Halachmi–front row, fifth from the left–poses with his students at the of people. winners, or the nomination process visit Hellenic Police National Security School where he recently lectured on Public Risk the ASPA website at www.aspanet.org or National Public Service Awards are the website for the National Academy of Management and Governance Issues to a group of senior officers from the Police, Cost Guard presented annually to those individuals and other law enforcement agencies in Greece and Cyprus. Standing in the front row, third Public Administration (NAPA) at who have made substantial contributions as www.napawash.org. from the left, is Panagiotis Karakatulis, an advisor to the Greek Minister of Interior and Public practitioners who have dedicated their Administration. Karakatulis was the 2003 recipient of the Boorsma Award of SECOPA for his work in reforming the governments of Macedonia, Albania and Bulgaria and also for chairing The April issue of PA TIMES will be delayed by one week so that the EU-Working Group on Deregulation. To the right of Halachmi is the school’s commander, Brigadier General Nicolas Zografos. we may bring you complete coverage of ASPA’s 66th National Conference in Milwaukee, WI, April 2-5.

National Conference Approaching

Have you visited ASPA’s website lately? From PRESIDENT’S COLUMN, pg. 16 York/New Jersey Port Authority and advising on the need for, and the implica- www.aspanet.org tions of, succession planning for public theme identified as a priority for ASPA service and ASPA. (For background that touches on multiple strategic goals: information on this topic, please see Bob Goal #1–being a voice for relevant issues, Lavigna’s January PA TIMES article “The Goal #2–being a catalyst to enhance the Retirement Wave–Boom or Bust?”) quality of resources and knowledge in the public service and Goal #3–fostering Both the performance/accountability and inclusive communications to enable those professional development/succession who serve the public to be current and planning issues are audacious ones that ASPA Acknowledges Contributors effective. From pre-conference training at we will be working on together for some the Practice-Based Performance time. The upcoming conference, however, Supporting Contributors Individual Contributors Management and New Professional provides a wonderful opportunity to share Leadership Workshop offered by insights and best practices. Donald A. Cole Arthur R. Bradley renowned speakers including our own Asheville, NC Temple Hills, MD ASPA members, to plenary sessions with Another plenary session led by Don Kettl, distinguished scholars (Patricia Ingraham) “The Next Government of the United Charldean Newell Mary R. Hamilton States: Challenges for Performance in the Denton, TX Waterloo, NE and practitioners (David Walker) as keynote speakers, our Society’s 66th 21st Century,” will explore new Jeremy F. Plant Phillip Thorson Conference offers a particularly broad challenges and approaches to traditional Hummelstown, PA Bethesda, MD array of professional development (medical care for an aging population) opportunities for those new and seasoned and emerging (homeland security) public Kathe Callahan Robert F. Durant service themes that impact American Montclair, NJ Washington, DC in the large tent we call public administra- tion. Please check www.aspanet.org government at all levels. He and his Leon S. Joyner Endowment Fund regularly for the latest conference esteemed commentators will lead us in Brentwood, TN program updates. addressing questions such as: Are there common themes that link these disparate Marylynn Marrese Charldean Newell Succession planning is an important puzzles? How can we develop a high- Aquebogue, NY Denton, TX corollary of professional development performing government with the capacity R. Scott Fosler Frank P. Sherwood opportunities offered at our annual confer- to solve them? Chevy Chase, MD Reston, VA ences. The Succession Planning Task Force, ably led by Vera Vogelsang- With the annual conference just around Robert F. Durant James H. Svara Coombs, has been charged with providing the corner, I hope your plans are well Washington, DC Raleigh, NC information and recommendations to the underway to attend. I look forward to Sustaining Contributors ASPA National Council about long-term seeing you in Milwaukee! succession/leadership planning. Plans for ASPA member Cheryle Broom is king Wilfred J. Hawkins the Milwaukee Conference include a county auditor, King County, WA, and Boynton Beach, FL session with experts, such as human president of ASPA. resource professionals from the New E-mail: [email protected] PAGE 18 MARCH 2005 PA TIMES ASPA President Cheryle Broom Wins ASPA Staff Prestigious Award from AGA Contact

Seattle, WA–ASPA President Cheryle Broom received the Association of Government Accountants’ (AGA) 2005 Information Excellence in Government Leadership Award at the association’s National Leadership Conference in Washington, DC. The prestigious Excellence in Government Antoinette Samuel Leadership Award is given annually to honor the cumulative achievement of a Executive Director government professional who: [email protected] • exemplifies and promotes excellence in government financial management; (202) 585-4307 • achieves results in improving government services and operations; Erik Bergrud • demonstrates leadership in government Senior Director of Program and programs and the financial management Service Development profession; and • possesses individual integrity. [email protected] AGA presented this year’s Excellence in (816) 891-2490 Government Leadership Award to Broom in recognition of her career-long commit- ASPA President Cheryle Broom poses with AGA National President Bobby A. Derrick, CGFM after Heidi Salati ment (30 years) to improving state and receiving AGA’s Excellence in Government Leadership Award. local government services and operations Senior Director of Professional through impact-oriented performance and Development financial audits, and her outstanding leader- work during her tenure. Awards received Measurement Concepts and Techniques; ship in advancing performance measure- include the National Association of Local co-author of the award-winning article [email protected] ment and best practices to achieve high- Government Auditors’ Special Project “Performance Based Government Models: performing and accountable public organi- Award and Knighton Award Honorable Building a Track Record” and contributor (202) 585-4306 zations that promote public confidence and Mention; the National Council of State to related publications such as Meeting the trust in government. Legislatures/National Legislative Program Challenges of Performance-Oriented Patricia Yearwood When asked about Broom, Brian Estes, Evaluation Society’s Award for Excellence Government published by CAP/ASPA. Senior Director of Member Services Pacific Northwest Intergovernmental Audit in Program Evaluation plus three She has also received multiple awards for Forum executive director said, “Cheryle Impact Awards. her service to ASPA, including Presidential [email protected] has been a tireless advocate in advancing Citations of Merit as chair of the Capacity the cause of improved government services In accepting the award, Broom expressed Steering Group; the Section on Women in (202) 585-4309 and accountability… [through] balanced, not only her gratitude but also noted that “the award reflects the tremendous contri- Public Administration’s Service to the impact audits that are conductive to achiev- Section Award; the Evergreen Chapter’s ing more effective public programs and butions and talents of the staff and others I Darryl Townsend have worked with during my career, 1998 Outstanding Achievement Award; and service delivery.” Estes endorsed Brooms a national ASPA Training Award as lead Director of Finance nomination for the award. including the founding and current members of ASPA’s Center for trainer for Evergreen Chapter’s perform- [email protected] “Although a myriad of tools are available Accountability and Performance, in ance measurement training programs. today to inform the public and hold public advancing performance and accountability Broom currently serves as the County (202) 585-4308 officials accountable, Cheryle was and improvements in the public service. Our Auditor for King County, WA, and continues to be at the forefront of the profession is truly a high calling–and one previously held management and audit performance-oriented government Pharelda Scott that provides much fulfillment.” positions with the states of New York and Office Manager movement,” remarked Jay Fountain, retired Washington and the U.S. Government GASB assistant research director, another Broom also attributes her success in direct- Accountability Office. She has also served [email protected] of those to support Broom’s nomination. ing audit and evaluation organizations to her as a professional consultant, trainer and interest in expanding traditional auditing Throughout her career, Broom has success- instructor for the AGA, the Institute of (202) 585-4311 services through the use of performance fully directed audit and evaluation organi- Internal Auditors, and other professional measurement to improve management zations and provided leadership nationally, associations, as well as The Evergreen practices, inform resource decisions and internationally, regionally and locally in State College and USDA Graduate School John Larkin promoting government accountability and better focus the legislative oversight role. Pacific Islands Training Initiative. She is a Marketing and Communications She was one of the first audit directors to Certified Government Financial Manager performance-based state and local govern- Consultant ment services. Her leadership has develop performance measures for the audit and a Certified Inspector General. function to ensure accountability to legisla- contributed to significant performance AGA’s Seattle Chapter Board nominated [email protected] tive officials and the public for the overall improvements, policy changes, increased Broom for the Excellence in Government accountability and cost savings in state and quality and productivity of audit services. Leadership Award. James (Jay) Fountain, (202) 585-4313 local government. For example, more than An unwavering commitment to perform- retired assistant director of the $475 million in measurable savings were ance-based government led Broom to Governmental Accounting Standards Jeannie Jeffries generated through audits completed under become a founding member and chair of Board; Brian Estes, executive director of her leadership. ASPA’s Center for Accountability the Pacific Northwest Intergovernmental Membership Associate and Performance (CAP). Audit Forum; and Washington State Both the Washington State and King Rep. Helen Sommers, former chair of the [email protected] County audit functions were nationally Broom is also an author of the highly Washington State Legislative Budget recognized for high quality and innovative successful ASPA workbook Performance Committee, endorsed her nomination. (202) 585-4310

Delores Love-Toye ASPA Conference Updates and Conferen ce-at-a-Glance Online! Accounting Associate [email protected] www.aspanet.org (202) 585-4319 PA TIMES MARCH 2005 PAGE 19

“Profiling the Criminal Mind” is, as the performance information has been used to esis for how we are and a fairly novel subtitle indicates, is a text and reference dramatically improve program outcomes. hypothesis about how we got to be how on behavioral science and criminal we are. Part II presents case studies on the use of investigative analysis for investigators, performance information to improve • Getting Results: A Guide for Federal forensic scientists, prosecutors, behavioral results in a range of federal agencies, in Leaders and Managers is edited by scientists, and academics. This compila- Texas state government, and in the City of ASPA members Barry White and tion combines crime scene forensics and Baltimore. As pioneering efforts, these Kathryn Newcomer. The book is experience with behavioral science to get examples do not all present success published by the Center for Innovation in into the criminal's mind and interpret stories; nevertheless, the lessons learned Public Service in the School of Public crime scenes. will be instructive to public managers as Policy and Public Administration at the A practical guide to applied criminology, the “managing for results” movement George Washington University (GWU), the author brings together his years of advances toward maturity. and Management Concepts. NOW AVAILABLE experience as a detective/investigator and ISBN: 1-56726-163-9 • The First Presidential Communications professor of criminology and criminal BY ASPA MEMBERS Agency: FDR's Office of Government Getting Results is an integrated compila- justice to outline an inter-disciplinary Reports is a book by ASPA member tion of practical advice on how career and approach to analyzing crime scenes and Mordecai Lee. It is published by State appointed leaders and managers can better • If you build it….Business, crime scene behavior. Government, and Ontario’s Electronic University of New York Press. manage for results, and how Congress, the Toll Highway is a book by Chandran Multi-discipline sleuths and researchers ISBN: 0-7914-6359-1 media and the public can support and into the criminal mind will find this critique performance. The advice is non- Mylvaganam and ASPA member The book recounts the story of a forgotten combined approach to analysis a valuable political and non-partisan, reflecting the Sandford Borins and is published by agency, FDR's Office of Government U of T Centre for Public Management. strategic approach to the study of violent time-tested judgments of a broad cross Reports, which was one of the five section of experienced government leaders. ISBN: 077278616X criminal behavior. original agencies comprising the “If you build It . . .” charts the history of • Managing for Results 2005 is a book Executive Office of the President in 1939. Essays include the personal views of Ontario’s Highway 407, the world’s most edited by ASPA member John M. For public administration, OGR was the senior leaders on strategic approaches to technologically advanced toll highway, Kamensky and Albert Morales and is high-water mark of the practice of 'public achieving results, critical human capital from its development as a toll road in the published by Rowman & Littlefield reporting' by the federal government, an management issues, using IT, leading early 1990s, through construction and Publishers, Inc and part of a series from activity which at that time was strongly organizational change, working with state operation by a crown corporation, to its the IBM Center for the Business of encouraged by academics and leading and local governments and with contrac- subsequent privatization in 1999 by Government. ISBN: 0-7425-4544-X practitioners. The agency also embodied tors, communicating results to Congress, means of a 99-year lease and its perform- the most comprehensive effort to engage the media, and the public, linking The “managing for results” movement ance thereafter. in public relations as an integral part of performance and budgeting, evaluating that began in the early 1990s has now public administration. Lee is an associate results, and working on results with IGs, The book gives high marks to the Rae reached adolescence and is creating new professor of governmental affairs at the GAO and OMB. government for its handling of the challenges for government managers. University of Wisconsin-Milwaukee. development and contracting phase, and to After spending years creating planning NOW AVAILABLE the crown corporation for delivering the and performance-measuring systems, • High-Performance Government: highway close to its original schedule and managers and policy makers now need to Structure, Leadership, Incentives is a FROM OTHER SOURCES budget. It is, however, sharply critical of focus on how to use performance book edited by Robert Klitgaard and the privatization agreement signed by the information to make data-driven ASPA member Paul Light and is • Countering Terrorism: Dimensions of Harris Government and suggests alterna- decisions. Managing Results for 2005 published by RAND Corporation. Preparedness is edited by Arnold M. tive approaches that would have better describes–through a series of case ISBN: 0-8330-3662-9 Howitt and Robyn L. Pangi, and is served the public interest. “If you build studies–the progress being made in In 2003, the National Commission on the published by The MIT Press. it…” concludes by drawing lessons regard- federal, state, and local governments in Public Service, chaired by Paul Volcker, ISBN: 0-262-58239-2 ing the management of major technology managing for results. issued a report detailing problems within Countering Terrorism, experts from such projects, urban transportation policy, and Part I increases our understanding about the federal government today and disparate fields as medicine, law, public business-government relations. the potential use of performance informa- recommending changes in its organiza- policy, and international security discuss • Profiling the Criminal Mind: tion in government. It starts with a tion, leadership, and operations. This institutional changes the country must make Behavioral Science and Criminal chapter on how government leaders can book suggests practical ways to to protect against future attacks. In these Investigative Analysis is a book by ASPA overcome obstacles to using performance implement the recommendations and essays, they argue that terrorism prepared- member Robert Girod and is published by information. Another chapter presents a defines a research agenda for the future. ness is not just a federal concern, but one iUniverse, Incorporated. comprehensive framework for tying Thirteen essays address the primary that requires integrated efforts across ISBN: 0-595-33277-3 performance to the budget process. The problem areas identified by the Volcker federal, state, and local governments. book provides specific examples of how Commission, and the commission report itself is included. The authors focus on new threats–biologi- cal attacks, “dirty bombs” containing Improving how our government works is radioactive materials, and “cyberattacks” urgent business for America. In this book that would disrupt the computer networks experts from the RAND corporation we rely on for communication, banking, provide practical ways for government to and commerce–and argue that US institu- reorganize and restructure, enhance tions must make fundamental changes to leadership, and create flexible, perform- protect against them. They discuss not ance-driven agencies. only the needed reorganization of govern- Karelia Martinez-Carbonell–has been Pan S. Kim–delivered a speech • The Paradoxical Primate is a book by ment agencies but such institutional issues awarded the professional designation of entitled “Transforming Korean Higher- ASPA Member Colin Talbot and is as establishing legal jurisdiction to Certified Fund Raising Executive level Civil Service in a New Age” at a published by Imprint Academic, Exeter, respond to new threats, preparing health (CFRE) by CFRE International. She is seminar titled “Fifteen Years after UK. ISBN: 0-907845-851 workers for attacks involving mass currently director of development for Public Sector Reform” sponsored by casualties, and equipping police, fire, and Carrollton School of the Sacred Heart the Governance in Asia Research “This is a little book about a big subject– other emergency workers with interopera- in Coconut Grove, FL. Center of City University of Hong why humans are weird. We act in often ble communications systems. The final Kong and the Efficiency Unit of the apparently bizarre and inexplicable ways. essays examine how Israel, Japan, and the Douglas C. Drake–has joined Public Hong Kong Special Administrative Our behaviour seems sometimes to be United Kingdom have dealt with domestic Policy Associates, Incorporated (PPA) Region Government in Hong Kong. utterly unpredictable at the individual terrorism, and what the United States can as senior policy consultant. level and almost as difficult to forecast at learn from their examples. Rosemary O’Leary–was recently Wendy Kellogg–recently had her the group level. Human systems–such as awarded the “Distinguished Research If you or someone you know has project/paper Sustainable Cleveland stock markets, fashions and musical tastes Award by the National Association of –seem to change capriciously. published a book appropriate for “Just Partnership (originally published in Schools of Public Affairs and Published” contact Christine McCrehin at Public Administration Review) Administration (NASPAA) and ASPA. This book suggests a not so novel hypoth- [email protected]. featured, and noted as an exemplar She is the distinguished professor of university/ community partnership, in a public administration and political study by the United Kingdom’s Royal science at the Maxwell School at Commission on Environmental Syracuse University. Pollution. The commission advises Her Current and Archive Issues of PA TIMES Online Majesty the Queen, Parliament and the If you have a information appropriate public on environmental issues. for “Members on the Move,” contact [email protected]. www.aspanet.org PAGE 20 MARCH 2005 PA TIMES

International Commentary Public Administrators Rally Around UN Goals?

Bill Miller • reduce by 75 percent the ratio of women other countries agreed to work towards an strides in halving extreme poverty by 2015 dying in childbirth by 2015; Official Development Assistance (ODA) and achieving several of the other goals. A goal of .7 of 1 percent of the gross second group, principally in West Asia, Arguably, it would it would be a gross • halt and begin to reverse the spread of domestic product (GDP). In reality, the Latin America, and the Caribbean, has overstatement to claim that the term HIV/AIDs and the incidence of malaria United States’ share of contributions had done well towards some individual targets “millennium development goals (MDGs)” and other major diseases by 2015; is a kitchen table discussion topic. Although been declining–after reaching a high in such as achieving universal primary a large number of international and • ensure environmental sustainability by the Carter Administration–to where the education, but is less successful in domestic public administrators are familiar integrating sustainable development United States ranked behind Japan, reducing poverty. The third group, sub- with the laudable goals, most Americans principles in country policies and Germany and France in total financial Saharan Africa and least developed have not been directly exposed to the eight programs, by reversing the loss of assistance levels. This precipitous slide countries in other regions, due to internal goals adopted by the heads of the 147 environmental resources, by providing was reversed at the 2002 Monterrey ethnic conflict, few financial resources and nations that met at the United Nations five people with more access to safe drinking Summit on Financing for Development rampant health problems, such as AIDs, years ago. Fortunately, they will hear much water, and by improving significantly when President Bush committed the has not made adequate progress. more about them in the future. the lives of at least 100 million slum United States to a 50 percent increase dwellers; and, over a three-year period that would bring Most people around the world can As background, the Millennium enthusiastically rally around the common- Development Goal Summit was the its share up to $15 billion. Thus far, few • create a global partnership for develop- sensical MDGs. At times, a national brainchild of UN Secretary General Kofi of these funds have been distributed. ment by developing an open trading and representative who frequents the hallowed Annan, who ably orchestrated the confer- financial system that includes good National leaders adopted the MDGs in ence in September of 2000 at the UN halls of the UN will speak in glowing governance and poverty reduction, and 2000; however, the campaign to achieve terms about some laudable goal or Headquarters in New York. Annan, being provide decent and productive work. them extends far beyond national govern- program, only to return home to promptly pragmatic and visionary, focused upon ments. Public administrators at all levels, how the United Nations could be more Accomplishing the MDGs would improve the private sector, and nongovernmental forget about it. As Kofi Annan said, “The efficient and effective to create a better the world quite dramatically by reducing organizations (NGOs), such as religious Millennium Development Goals are still world in the 21st Century. He used his both human suffering and costs in the groups and service clubs, are striving to technically feasible in even the poorest considerable prestige and clout with the eight areas, improving the quality of life countries, but the window of opportunity world community to launch the summit accomplish many of these goals. For and standard of living for billions, and example, consider the fact that federal, is rapidly narrowing and the political will and to identify eight targetable goals that reducing some of the negative conditions, are practical, quantifiable, time-specific state, and local public administrators are remains largely absent…new realities call e.g. abject poverty and grinding illiteracy, conducting a wide-range of programs and for new solutions.” Numerous studies and achievable. that may help spawn terrorism. activities ranging from combating AIDS indicate that these problems can be The eight UN Millennium Development The first seven goals can be quantified to upgrading the educational levels at all reduced with a firm political commitment, Goals are designed to: and monitored over a specific period of levels. From the private sector, Rotary clearly defined and measurable goals, • reduce by 50 percent the number of time to see if they are being achieved; International, one of the largest private qualified professionals and programs, and, people living on less than a dollar a day however, goal number eight is a bit more service organizations, has as three of its most importantly, sufficient financial (some 2 billion people) by 2015; nebulous and is one that the U.S. major goals this year to enhance resources. All the players in this card educational opportunities, provide clean Government has more control over. A game must rally around to achieve the • ensure that all boys and girls complete major part of creating a global partnership drinking water, and combat diseases primary school by 2015; MDGS–over the next 10 years–because for development is providing international around the world. the stakes are too high if they fail. • promote gender equality, also in primary assistance, or foreign aid, to economically UN Secretary General Kofi Annan recently and secondary education, preferably by developing countries. gave an update as to how well the world is ASPA member Bill Miller is past chair of 2005, and no later than 2015; In 1992, at the UN Conference on doing in achieving the goals. Briefly, the the United Nations Association of USA’s • reduce by two-thirds the mortality rate Environment and Development (UNCED) first group, which comprises most of Asia Council of Chapters and Division among children under five; in Rio de Janeiro, the United States and and Northern Africa, is making great Presidents. E-mail: [email protected] DeParle to Address Issue of Welfare at Opening Plenary of Conference PA TIMES will feature Chapter events related to Public Service From AMERICAN DREAM, pg. 15 It will become a class account of the lives of the American poor.’’ Recognition Week (PSRW) in the epic tale of adversity variously overcome, At times, the welfare debate put the very compounded or merely endured. idea of America on trial. This is a country where anyone can make it; yet generation June issue of the Paper American Dream has already been after generation, some families don’t. To adopted in a number of college courses, argue about welfare is to argue why. and a paperback edition, designed for Probing the law’s unlikely successes–and campus use, will be published by Penguin unsettling failures–American Dream in the fall. surprises the heart and the mind. “Jason DeParle’s American Dream is a Jason DeParle is a senior writer at The singular achievement,’’ said Harvard New York Times and a frequent contribu- PA TIMES wants your stories. sociologist William Julius Wilson. “This tor to The New York Times Magazine. A is must reading for anyone concerned graduate of Duke University, DeParle about the limitations of American social won a George Polk Award in 1999 for his To submit chapter event or awards dinner briefs contact policy.’’ His comments were echoed by reporting on the welfare system and was a Christine Jewett McCrehin at [email protected] or call his Harvard colleague Nathan Glazer. two-time finalist for the Pulitzer Prize. He “Jason DeParle has written the best lives in Washington, D.C., with his wife, 703-209-0560. account of the effort to reform or end Nancy-Ann, and their two sons. More on welfare,’’ he wrote. “Convictions and American Dream–including excerpts and prejudices of the left and right all fall reviews–can be found online at before this meticulously researched book. www.jasondeparle.com. PA TIMES MARCH 2005 PAGE 21

Advancing Public Service Performance: Innovations in Research and Practice

66th National Conference • ASPA • Milwaukee, WI • April 2-5, 2005

Opening Plenary Elliot Richardson Saturday, April 2, 5:30pm Lecture Monday, April 4, 10:00am Jason DeParle is a senior writer at The New York Times and a In this lecture U.S. Comptroller General frequent contributor to The New David Walker shares his strategy for York Times Magazine. Author of transforming government and for American Dream, DeParle won a strengthening the public service. George Polk Award in 1999 for his reporting on the welfare Walker is also the Honorary Chair of system and was a two-time this year’s conference. Photo by Diana Walker finalist for the Pulitzer Prize. Donald C. Stone Lecture Monday, April 4, 4:00pm

Listen as Patricia Ingraham, distinguished university professor of public administration and political science at the Maxwell School of Citizenship and Public Affairs at Syracuse University, honors Stone’s memory through a lecture reflecting his varied interests and contributions to the field.

www.aspanet.org

The only conference covering all disciplines of public administration. Join us. PAGE 22 MARCH 2005 PA TIMES New ASPA Members ASPA welcomes the following new members in the month of January 2005. Please note: members rejoining ASPA are not included on this list.

Sara Boario Alaska Joseph Ward Evergreen Diane Trice Louisiana Amal Wahdan NE Ohio Regional Roseann Perotto Alaska Hakim Allah Georgia Angel Jones Lowcountry Paulette Ryans Northeast Pennsylvania Christa Elizabeth Abbott Arizona Jae Brown Georgia Tracy Carter Moore Lowcountry David Lucas Northern New Jersey Mark Berrelez, MPH Arizona Pamela Chambers Georgia Mary Colleen O'Rourke Lowcountry Joy Harvey Northern Virginia Kevin Burgess Arizona William Eggleston Georgia Joseph Pickerill Lowcountry Sung-Jun Myung Northern Virginia David Hollenback Arizona Eric Fragoso Georgia James Hammond Maine Bernadine Smith Northern Virginia Luke Kautzman Arizona Cleveland Graham Georgia Tyson Beale Maryland Karen Waldvogel Northern Virginia Kimberlee Lares Arizona Jerry Herbel Georgia Michele Dawson Maryland Ana C. Da Silva NYU - Wagner Chapter Richard Lawrence Arkansas Iris Hill Georgia Ron Grove Maryland Tasha Tilghman NYU - Wagner Chapter Carver Vicki Jane Arkansas LaVetta Hudson Georgia Heather Hall Maryland Thomas Kilbourn Oklahoma Lezabriel Bernard At Large Member Stephanie Key Georgia Robert LeGrand Maryland Gregory Lindsay Oklahoma Dawn Bonnermatze At Large Member Michelle Kimbrough Georgia Patricia Pritchett Maryland Stephanie Dawn White Oklahoma Denise Boyer At Large Member Gina Montgomery Georgia William Resh Maryland Sara Boario Oregon Dorcas Cruz At Large Member Joseph Pickerill Georgia Karen Spears Maryland Dave Dyk Oregon/SW Washington Veronica Franklin At Large Member David B. Shipman Georgia Chaim Ben-Zion Weizmann Maryland Katherine Hummel Oregon/SW Washington Cheryl Gage At Large Member Genea Stanley Georgia Bernadette Young Maryland Paul Lacy Oregon/SW Washington Gary Gardner At Large Member Johnnie White-Harris Georgia Allan Chiocca Massachusetts James Mobley Oregon/SW Washington Kimberly Knutson At Large Member Mary Baewer Gold Coast John McGarry Massachusetts Desiree Rajee Oregon/SW Washington Rossana Lopez At Large Member Theodore Hollar Gold Coast Margaret Murray Massachusetts Kenneth H. Ray Oregon/SW Washington Eduardo Mendl At Large Member Adam Reback Gold Coast Martha Campbell Memphis/Mid South Ramin Sedehi Philadelphia Area Betteenia Taylor At Large Member Nytosha Mimslott Greater Birmingham Tiffany Griffin Miami Valley Mary Sappenfield Piedmont Triad Patrick Tucker At Large Member Wanda Moreland Greater Birmingham Karen S. Brown Michigan Capital Shamon Malloy Pittsburgh Area Robert Youtz At Large Member Ashley Praytor Deborah Chivis Michigan Capital Joseph Pickerill Pittsburgh Area Corinne Bruce Bakersfield California (Zeigler) Greater Birmingham Thomas Clay Michigan Capital O.C. Nwaebube Research Triangle Sharon R. Prentiss Bakersfield California James Walker Greater Birmingham Deanna Hurlbert Michigan Capital Indira Richardson Research Triangle Rebecca Blecke Centex Fannie Jeffries Greater Cincinnati Rodney Reamer Michigan Capital Philip Schwehm Research Triangle Craig Hudson Campbell Centex Roxanne Qualls Greater Cincinnati Marinda Cunningham Milwaukee John Aucott Rhode Island Denise L. Dusek Centex Doug Baker Greater Kansas City Sunday Igoni Milwaukee Lillian L. Henegar Sacramento California Andres Forero Centex Angela Bittel Greater Kansas City Dayne Fore Minnesota Tracey Lee Sacramento California Mark McKown Centex Heather Leopard Greater Kansas City Timothy B. Walsh Minnesota Ruben Romero Sacramento California Michael Roberts Centex Jared Miller Greater Kansas City Meredith Broyles Mississippi Susan V. West Sacramento California Elena Morozova Central California Cary Racine Greater Kansas City Dorothy L. Daniel Mississippi Ryan Wold Sacramento California Tiffany Kimball Central Florida Susan F. Debbra Dayton National Capital Area Regina Brown San Francisco Bay Area Amy McComas Central Florida Marciano-Ventura Greater Rochester Corinne Minton National Capital Area Lindsay Hershberger San Francisco Bay Area Monique Wiggins Central Florida Amy Aslaksen Gulf Coast Elizabeth Moylan National Capital Area Jennifer Little San Francisco Bay Area Donna Camp Central Illinois Curtis Brown Hampton Roads Fayola Ruffin National Capital Area Chris Maxwell San Francisco Bay Area Brenda Dyar Central Illinois Tammie Maddox Hampton Roads Thomas R. Sinclair National Capital Area John McNamara San Francisco Bay Area Selena King Central Illinois Margaret Ann McGuinness Hampton Roads Karen Spears National Capital Area Mark Nelson San Francisco Bay Area Christina Fazio Central New York Martha Raiss Hampton Roads Jason Yaskoir National Capital Area Renita A. Sandosham San Francisco Bay Area Kaelyn Cocroft Central Ohio Chantel Williams Hampton Roads Kori Taylor Nebraska Stephanie Stevens San Joaquin Valley Regina Mitchell Central Ohio Robert Fong Hawaii Trudi Thornburg Nebraska Sarah L. Sorensen Siouxland SD Mildred Thomas Central Ohio Rachel Riddell Heart of Illinois Mary Jayne Uher Nebraska Sheldon Cooke South Carolina Brenda Pera Central Pennsylvania Tashia Beatty Houston Area James P. Bolden, Sr. New Jersey Allison Corbett South Carolina Jordan Slopey Central Pennsylvania Jimmie Johnson Houston Area Mona Choudhary New Jersey Kristine Jenkins South Carolina Artriel Askew Central Piedmont Betty Keller Houston Area Daniel Dileva New Jersey Kenya Mingo South Carolina Jennie Crismore Central Piedmont Tayler Pak Houston Area Rosita Feliciano-Brown New Jersey Moya Pope South Carolina Patricia Carrera Chicago Illinois Raul Reyesjr Houston Area Nayer Gautam New Jersey John Robinson South Carolina Michael Crowell Chicago Illinois Anthony Rodriguez Houston Area T'Onya Green New Jersey Evelio Astray-Caneda, III South Florida Keri Dorty Chicago Illinois Emily Wright Houston Area Lyonel LaGrone New Jersey Emily Crawford South Florida Casie Gambrel Chicago Illinois Rob Ball Inland Empire Scott Mullarkey New Jersey Bradley Estes South Florida Colleen Gleason Chicago Illinois Raelynn M. Cadena Inland Empire Wilkin Santana New Jersey Thora Moore South Florida Sharon Kriha Chicago Illinois Gary McBride Inland Empire Steven Whitehead New Jersey Ruben Thompson South Florida Jessica Rinks Chicago Illinois Debra Hughes Inland Northwest Jonathen A. Woolley New Jersey Deborah Chivis South Texas Tanisha Briley Cleveland State Univ. Aff. Nathalie Burlone Intl. Electronic Mbr. April Yezzi New Jersey Billy Clark South Texas Tom Dake II Cleveland State Univ. Aff. Joseph Pickerill Intl. Electronic Mbr. Gilberto Agostojr New York Metro Rebecca Zertuche South Texas April Ann Wouter Vandenabeele Intl. Electronic Mbr. Steven Concepcion New York Metro Albert Eby Southeastern North Carolina Torontali Cleveland State Univ. Aff. Jodi Gjersvik Iowa Capital Evette T. Evans New York Metro Jill Gunter Southeastern North Carolina Katie Kaufmanis Colorado Mathew Hosford Iowa Capital Cheryl Friedman New York Metro April Morey Southeastern North Carolina Lizabeth Wright Colorado Catherine Simmons Iowa Capital Gregory J. Haskins New York Metro Lauren Coffey Southern Colorado Bilal Ansari Connecticut Yedu Abajobir Kansas Michael Kallon New York Metro Steven Concepcion Suncoast Dawn McDaniel Connecticut Shelley Caldwell Kentucky Susan F. Marciano-Ventura New York Metro John A. Neal Suncoast Kathy Verost Connecticut Roxanne Qualls Kentucky Girish P. Navare New York Metro Elizabeth Wooten Suncoast Thomas Friedman, III Delaware Lisa C. Allen Southern Nevada Edward Osagiede New York Metro Rebecca Amrozowicz Tennessee Kimberlee Arnold Detroit MetroArea Stephen K. Harsin Southern Nevada Joseph Pickerill New York Metro Edward Randall Brassell, Jr. Tennessee Mary Carter Detroit MetroArea Patricia D. Marchese Southern Nevada Richard Valentine New York Metro Charles Kirby Tennessee Cheryl Solomon Detroit MetroArea Timothy L. Shattler Southern Nevada Christopher Williams New York Metro Virginia Piper Tennessee Donnie K. Whitley Detroit MetroArea Sandra L. Whitfield Southern Nevada Sharlene Wilsonserrao New York Metro Ron Turner Tennessee Joseph Pickerill East Georgia Vicki Wood Southern Nevada Ya-Roo Yang New York Metro Larhonda Williams Tennessee Meghan Anderson East Tennessee Anne M. Horstmann Long Island Nathaniel James Pazik Niagara Frontier Lee Martin Troy State Univ. Montgomery Jesse Reuben Cragwall East Tennessee David Aberbuch Los Angeles Metro Area Nicholas Brown North Florida David Aust Utah Robert Dickinson East Tennessee Monica Austin Los Angeles Metro Area Shakira Crandol North Florida Cheryl Greene Virginia Steven Kent East Tennessee Renea Ferrell Los Angeles Metro Area John Czernis North Florida Kevin Berry Johnson Virginia Tiffany Porter East Tennessee Mike Fong Los Angeles Metro Area Teodoro J. Benavides North Texas Kristen Wallsrivas Virginia Brian Stewart East Tennessee Gabriela Hurtado Los Angeles Metro Area Billy Clark North Texas Della Wood Virginia Lillie R. Gray Eastern North Carolina Diana Lam-Brandt Los Angeles Metro Area Cherrie Couch North Texas Richard Miller West Michigan Steve W. Modlin Eastern North Carolina Ethelbert Ozor Los Angeles Metro Area Sara Hudson North Texas Beckner Carrie West Virginia Linda Binkowski El Paso/SE New Mexico Marc A. Philpart Los Angeles Metro Area Jason Pierce North Texas Mark A. Kennedy West Virginia Mark Baetzhold Evergreen Ashley Rudmann Los Angeles Metro Area Patricia Wright North Texas Maria P. Brusher Evergreen Glynder Striggs Los Angeles Metro Area Michelle Gerred Northeast Ohio Regional Paul Lacy Evergreen Adia Varn Los Angeles Metro Area Richard Mamone Northeast Ohio Regional Lorn Richey Evergreen Heather Wempe Los Angeles Metro Area Tiffany Murray Northeast Ohio Regional PA TIMES MARCH 2005 PAGE 23

Announcing a new series from Chapter News M.E. Sharpe . . . VA Chapter Uses Lunchtime ASPA Classics Conceived of and sponsored by the American Society for Public Presentations to Keep Administration, the ASPA CLASSICS series publishes volumes on topics that have been, and continue to be, central to the contemporary development of the field. Members Informed

The ASPA CLASSICS are intended for classroom use, library adoptions, and general reference. Drawing from the Public Administration Review State and Local Government Initiatives and other ASPA-related journals, each volume in the series is edited by a scholar who is charged with presenting a thorough and balanced Highlighted at “Brown Bag Lunches” perspective on an enduring issue.

Each volume is devoted to a topic of continuing and crosscutting Jack Hull Future and redefined the responsibilities concern to the administration of virtually all public sector programs. of the Virginia Department of Planning Public servants carry out their responsibilities in a complex, multi- During the past year, the Virginia Chapter and Budget. Jane Kusiak, executive dimensional environment, and each collection will address a necessary has hosted several “brown bag lunches” in director of the Council on Virginia’s downtown Richmond to highlight initia- Future; and Ric Brown, director of the dimension of their performance. tives at the state and local level. These are Department of Planning & Budget scheduled during the lunch period from 12 discussed how their organizations work The guiding purpose of this ambitious new series is to bring together to 1 p.m. Attendees bring their own together to achieve these goals. The the professional dialogue on a particular topic over several decades lunches and the chapter provides beverages Council was established to create and and in a range of journals. and desert. Presentations generally last a evaluate the roadmap for Virginia’s half hour leaving time for questions. future. Through collaboration and dialogue with the Council and direction Editorial Board In May 2004, the “brown bag lunch” from the Department of Planning & Marc Holzer, Editor-in-Chief topic was Succession Planning at the Budget, Executive Branch agencies Rutgers University, Campus at Newark Local Government Level. Presenters implement this roadmap by developing included: Sandy Wanner, James City Robert Behn, Harvard University strategic plans that link the missions, county administrator; Kevin Bruny, chief Beverly Cigler, Pennsylvania State University goals, strategies and performance learning officer and university dean for Robert Denhardt, Arizona State University measures into the performance manage- Chesterfield County Government; and Claire Felbinger, Transportation Research Board ment system directed by long-term Charlyne Meinhard, practice leader of Steven Hays, University of South Carolina objectives. Agencies will transition from organization and management develop- Patria Julnes, Utah State University program funding to service funding and ment with The Organizational Don Kettl, University of Wisconsin develop service plans that link with Effectiveness Group, who has served as performance measures with service Norma Riccucci, Rutgers University, Campus at Newark consultant to the Hampton Roads budgets. Tying performance measures to Nancy Roberts, Naval Postgraduate School Sanitation District. Managers at all levels services will increase government Irene Rubin, Northern Illinois University have a responsibility to ensure continuity accountability and improve government Marilyn Rubin, John Jay College of Criminal Justice and to prepare others to assume leader- operations and performance. Montgomery Van Wart, Texas Tech University ship roles when senior managers retire. Douglas Watson, The University of Texas at Dallas The three panelists presented the The chapter is extremely fortunate to have programs that they have developed in access to senior officials at the state and succession planning and talent manage- local level who are willing to present Just published! ment to help meet this need in information on their current initiatives to local government. ASPA members and guests. Chapter members and government agencies in the In November, the “brown bag” subject Richmond area receive notification of Local Government was the Commonwealth’s initiative to upcoming “brown bag lunches” through implement strategic planning and Management e-mail as well as the ASPA calendar performance-based budgeting within state Current Issues and of events. government to improve efficiency and Best Practices effectiveness. In March 2003, the General ASPA member Jack Hull is president of Douglas J. Watson and Assembly enacted legislation that the Virginia Chapter. Wendy L. Hassett, eds. established the Council on Virginia’s E-mail: [email protected]

Some of the very best writing on issues involving local government can be found in journals published by the American Society for Public Looking for a public service Administration or journals with which ASPA is associated. This volume includes thirty of the job anywhere in the U.S.? most outstanding articles that have been published over the past sixty years in these journals. Local Government Management is an ideal supplement for any course in local management and administration, as well as for practicing professionals.

440 pages 0-7656-1127-9 $85.95 Cloth 0-7656-1128-7 $34.95 Paper

M.E. Sharpe TO ORDER: Call 800-541-6563 or 914-273-1800 • Fax 914-273-2106 Visit our website www.mesharpe.com www.aspanet.org AD325N PAGE 24 MARCH 2005 PA TIMES CAREER CENTER PA TIMES Launches Career Center ASPA-RATIONS Pages to Address Topics of Interest to Readers Seeking to Enhance Their Careers TOP 10 ASPA-rations is ASPA’s monthly e-newsletter for students. Following Washington, DC–Career advice, scholar- With features like “Pay It Forward... addition to what they would like to see is its top ten websites for January: ship and internship information, online Advice from ASPA Members” and “Jump that doesn’t currently exist in the Center. resources and career news. ASPA Start Your Career...Advice from College/ 1. Google Scholar “We really want this section of the paper members have been seeking this informa- University Career Counselors,” the 2. Monster: Public Service to be about the readers and what they tion from the organization for years and PA TIMES will not only offer opportuni- need to begin or enhance their careers in 3. HotJobs.com Government the PA TIMES is now ready to do its part ties for giving advice, but for readers to Community public service,” said PA TIMES Editor in helping them find it. email a “Career Question” to the paper Christine McCrehin. “ASPA members and 4. State and Local Government on seeking advice, too. This issue launches the PA TIMES’ new PA TIMES readers are such a wonderful the Net “Career Center,” pages. These pages will In addition to advice columns, the Career resource for each other and the PA TIMES 5. USAJOBS appear in the March, May, July, Center will include an area dedicated to would like to facilitate a connection 6. Public Sector Financial September and November 2005 issues of making readers aware of scholarship, between those seeking career advice and Management Fellows Program the paper, with a goal of being included in internship, fellowship and grant opportu- inspiration and those wanting to give it.” 7. America's Job Bank every issue beginning in 2006. nities; as well as online tools and The paper seeks reader participation in 8. Vault resources, and a feature called “FYI...” “ASPA is pleased to expand our career these pages and encourages anyone to where we report on the latest in career 9. Government Innovators Network services to members and PA TIMES readers email their “Career Question” or sugges- and education news. 10. Partnership for Public Service through this new feature,” remarked tions on enhancing the Career Center to ASPA’s Executive Director Antoinette Throughout the remainder of the year, as [email protected]. If you would like to receive Samuel. “This new effort reflects our pride we continue to publish the career pages, ASPA-rations each month, email in the field of public administration, and the PA TIMES asks that readers let us [email protected] requesting to provides an additional tool to attract the know what is working and what isn’t, in be added to the subscriber list. best and brightest to our ranks.” FYI...

EPA Ranked Top Place to For more information on the EPA-RTP working in private sector organizations The inaugural winter commencement Work for Postdocs campus, visit the web at: that are increasingly experiencing the showcased the accomplishments of http://www.epa.gov/rtp/. need to develop generic public sector graduating students from Bermuda, the Democratic Republic of the Congo, Washington, DC–EPA’s research campus in GMU School of Public Policy management and public affairs competen- cies may also apply. Canada, the West Indies, the Bahamas, Research Triangle Park, NC, is the top Puerto Rico and South Africa, as well as place for postdoctoral students to work in Unveils GlobalMPA Program For entry requirements, information on the United States. Also participating were the country, according to a national survey consortium members and to apply online, the first graduates of Walden’s Master of conducted by The Scientist, a journal for Fairfax, VA–GlobalMPA is a public visit http://www.globalmpa.org/ Public Administration program. researchers in the life sciences. EPA’s first- management/ public policy program place ranking out of 15 best places to work based on private sector MBA's for Terry O’Banion, president emeritus and for postdocs is among government organi- officials who manage the interface Walden University Graduates senior fellow at the League for Innovation zations, universities and private institu- between national and international policy. First Class of MPAs in the Community College, received an tions. The Scientist evaluated 191 institu- The program examines the effect of honorary doctorate and delivered the tions overall for the survey. internationalization on national and commencement address. O’Banion international policy officials, how interna- Minneapolis, MN–Walden University discussed a “learning revolution” and “Postdoctoral fellows at Research Triangle graduated nearly 900 students from proposed, in his words, a “radical alterna- Park are provided the opportunity to work tionalization trends affect national administrations and the management around the world in a traditional tive” for tackling education problems. His with very talented and motivated scientists honorary degree was the first presented on high priority research to understand and challenges of international policy making. ceremony on Saturday, Jan. 29, 2005, at the Georgia Center for Continuing by Walden to a community college leader. solve environmental problems,” said Spread over a two-year period and Education in Athens, GA. The If you have a press release for appropri- William Farland, acting deputy assistant conducted on a part-time basis, distance- commencement ceremony was broadcast ate for “FYI...” contact Christine administrator for science for EPA’s Office learning methods based on team teaching live via the web at www.WaldenU.edu. McCrehin at [email protected]. of Research and Development. “Scientists and combined with regular work are at EPA are dedicated to mentoring and utilized. The program consists of 17 study training the next generation of scientists hours per week over two years, 10 through a successful postdoctoral program and we are all very proud of this recogni- modules of 150 hours, a job-related tion,” he said. capstone project (thesis) and three residential weeks. Completion of the The EPA-RTP campus currently has a total program results in international accredita- of 79 postdoctoral employees in the life tion and recognition equal to 60 European sciences, engineering and other disciplines. credits or 36 U.S. credit points. A postdoctoral trainee organization on the campus provides professional advancement Educational institutions included in and career development opportunities. the consortium in addition to George Mason University are the Netherlands The EPA-RTP campus is a world-class School of Public Administration, Open facility with more than 1,800 employees, University (Netherlands), Erasmus Martin School housing 500 laboratories, 2,000 offices, a University (Netherlands), United Nations cafeteria, library, and conference facilities. University, UNU-CRIS (Belgium), Leiden The research campus is the focal point for University (Netherlands), Stellenbosch the Agency’s research on safe air, water, University (South Africa) and The Ohio land and food. Five of EPA’s six national State University. laboratories and research centers have ad operations in RTP. The GlobalMPA audience is mid-level For more information on postdoctoral officials working in national, regional or opportunities at EPA’s Office of Research local government and public sector and Development, visit the Web at: institutions. Individuals working in http://www.epa.gov/ord/htm/jobs_ord.htm . international organizations and those PA TIMES MARCH 2005 PAGE 25 CAREER CENTER Scholarship, Pay It Forward... Internship, and Career Advice from an ASPA Member Grant Information Note: ASPA member William E. Solomon beneficial information to an organization • If you are an ASPA member, be proud has been employed by the Miami-Dade with which you might want to work for of this and make certain that your County Park & Recreation Department in the future. A copy of your paper resume indicates you are a member. The Washington Center for for the past 25 years. For those same 25 should be given to the organization. Membership in ASPA shows a desire Internships and Academic Seminars is years, he has been an active member of to be more than the regular • Make certain that you are computer an independent, nonprofit educational ASPA at the local level, as Past President potential employee. literate and proficient with at a minimum organization founded in 1975. and Board member in the South Florida Excel and Word. I have found that many Chapter. At the National level, he has It is important to do things that make you Its mission is to prepare college and applicants do not have sufficient served on National Council and is stand out from the field of applicants. If university students for civic leader- computer skills to be able to handle the currently co-chair of the Capacity you aren’t a member of ASPA, I strongly ship through experiential education. level of difficulty they encounter in even Steering Group. He is an adjunct profes- suggest that you join. ASPA provides In this way, The Washington Center entry-level administrative positions. sor in the MPA program at Nova networking and professional development seeks to promote future leadership opportunities for public service profes- Southeastern University. • Contact the organization you want to for the public, private and nonprofit sionals and academicians in our field. work for and find out if there are sectors of society. s a practitioner in the public service ASPA provides a forum for practitioners A volunteer opportunities available in the The Center offers internships I have often had to serve on interview area you want to ultimately work. and academics to discuss policies and tailored to the interests of the intern, panels. On average, there could be Serving as a volunteer and doing an issues at meetings, seminars and confer- whatever his or her major, credit 200-300 applicants for an administrative exemplary job, gets your name out there ences. I have tried to provide some from your home institution, financial position in Miami-Dade County. It is within the organization. general information for students and new assistance and housing. important to find ways to make your name professionals that could prove useful in stand out in the crowd of applicants. • Actively participate on a committee finding a position in the public service. For more information visit the I would like to take this opportunity to in your local ASPA chapter. This I wish all of you the best of luck in your prospective student area of the pass on some suggestions to students and provides you with a wonderful opportu- career choices and future advancement. Center’s website at www.twc.edu. new professionals that might help you nity to network with professionals move upward within our profession: currently in the field. Attendance at local Solomon may be reached at ASPA events will also enable [email protected]. • As a student, try to choose research you to meet potential employers in a papers that could potentially provide professional setting. Jump Start Your Career... Advice from College and University Career Counselors

Note: Sandra A. Buchan is director of students on the process and the mechanics • Establish a career calendar with • Do information interviews. Prospects for Career Services at the School of Policy, of starting a career and job hunting, they pertinent dates for job and fellowship interviews may be identified at your Planning, and Development at the will learn valuable skills that will travel applications, such as the Presidential place of employment; a place you want University of Southern California. with them no matter what profession they Management Fellows Program, career to work; or through your professional pursue or how often they change jobs. A panels, professional meetings, organization’s membership directory. The USC School of Policy, Planning, and close second to teaching skills develop- Development (SPPD) Career Services interviews, and other career related Individuals do like to talk about ment is providing access to their profes- themselves with people who are Office tries to inculcate a professional sion and career opportunities such as events. This also serves as a reminder at career orientation right from the internships and full time openings. tax time on how much time you spent genuinely interested in learn about their beginning of a student’s initial exposure job hunting and any deductible expenses careers. to graduate school. It is our philosophy The Career Services Office holds a career associated with your job hunting, e.g. • Contact your career services office that the old adage that “teach them how to overview session for all graduate students mileage to and from an interview. fish and they’ll never go hungry” applies during fall orientation. Each student is whether or not you are currently to one’s careers. Thus, if we teach provided with a career binder containing: No matter if you are just beginning a enrolled in a program, a recent graduate, a descriptive list of all career activities for career or are mid-career, one should map or a seasoned professional. Your career the year; an overview of our internship out the steps to help you get where you services office may have resources you program; examples of correspondence would like to be in your career one, five never thought to explore: including a suggested resume format, or even ten years out. Actually putting the cover letter, and reference list; networking ~Alumni connections steps down on a calendar or a “roadmap” tips and guidelines; a list of professional makes the objective more real. Other ~Networking opportunities; career and student organizations; and an applica- panels and workshops tion for business cards. suggestions recommended to our students Careers as well as working professionals are: ~Internet resources A career planning road map is also included in the binder, which maps out a • Be active in your professional organiza- ~In-house jobs database “path” for the student to travel during tion. Don’t just join an organization for Online their two years with us. The map spells resume building. Organizations are ~Connections to executive search firms out suggested activities for each semester. wonderful places for networking and ~A career resource library Here are a couple suggestions: identifying the grey-market openings— ~Updated suggestions on your job • Build a career portfolio and keep it the positions that never get posted, but hunting correspondence current. Items in the portfolio may are real gems. Organizations help the include: copies of multiple types of professional keep abreast of new ideas ~A new job search strategy resumes; an extensive list of references; in their field and help to update one’s reference letters (which one should ask credentials. You may contact Sandra A. Buchan at www.aspanet.org for before departing each positions); job USC School of Policy, Planning, and duties, tasks, and accomplishments from • Network and then more networking. Development at [email protected] or each internship and full time position • Have your volunteer activities comple- checkout the SPPD website at which one can go back to when compos- ment your professional life. http://www.usc.edu/schools/sppd/careers/ ing or updating a resume. A resume to see what career resources SPPD offers should be updated every 6 to 12 months. • Find a mentor or two. its graduate students. PAGE 26 MARCH 2005 PA TIMES Homeland Security Poses Challenges for Both the Practice and Academic Arenas of Public Administration

From BROWARD, pg. 6 Homeland Security Presidential Directive terrorism to manage (HSPD-5) requires the local and state homeland security governments and tribal governments • The Broward Sheriff’s Office has a After Sept. 11, Sheriff Jenne was adopt NIMS. The Broward Sheriff’s Homeland Security Board that meets bi- appointed by Florida governor Jeb Bush Office has mandated that all law enforce- weekly to plan and strategize to Chair the Southeast Regional Domestic ment personnel above the rank of Security Task Force. In the event of a lieutenant take the IS-700 (the NIMS • The Broward Sheriff’s Office has ASPA’s terrorist attack, as Chair of the task force, course. It is on-line) course and pass. achieved interoperability and Enhanced he is responsible for coordinating the 911 capability activities of four counties.This position Financing Local Homeland chapters and the relationships it spawns facilitates Security Initiatives • The Broward Sheriff’s Office has regional cooperation and coordination for The Department of Homeland Security adopted NIMS and mandates that law homeland security planning, training, has appropriated funds to the states who, enforcement personnel above the rank of lieutenant become NIM certified and sections funding and information sharing. in turn, transfer to the local level for training and equipment. • The Broward Sheriff’s Office has identi- Federal Response to Local Needs fied its immediate and future homeland According to the National Governor’s The Broward Sheriff’s Office has been a do great beneficiary of funding for a broad range security needs and continues to pursue Association Center for Best Practices funding to agency goals (NGAC) “homeland security is a complex of homeland security initiatives–from a things every challenge that demands significant invest- specially trained canine to first responder • The Broward Sheriff’s Office is ment and collaboration among local, state, training to a mobile emergency operations updating its Emergency Response Plan center. For 2005, the following grants and federal governments”. In addition to to reflect the National Response Plan day. have been awarded: the role of government, the NGAC goes a To meet homeland security demands and step further and includes the private sector • $2.3 million from the Florida expectations, the federal government has as a necessary player in the process of Department of Law Enforcement to provide a broad range of leadership, providing homeland security. funding, and regulatory guidance to State • $64,000 from the State of Florida , and local governments who, in turn, must For the federal government, an essential Department of Community Affairs identify there needs, plan strategies to and basic requirement for homeland Sheriff’s Ken Jenne Office has requested meet their goals while, efficiently using security, once needs are identified and $1.9 million from the Urban Area funding to protect citizen health and prioritized, is to transfer the resources to Security Initiative (UASI). Collectively, safety, the infrastructure and vital the state and local level efficiently and the on-going development of a National economic assets. This challenge, which is timely. Based upon local or state resource Response Plan, the identifying and a welcomed responsibility for local availability, it is anticipated that federal standardization of an incident command governments, in particular first respon- resources will either supplement or fully process (National Incident Management ders, is exacting. support local needs. Based upon the System) and the allocation of supplemen- Key elements necessary to meet this findings from Sept. 11 reports and tal funding to achieve local homeland challenge are: testimony from informed sources, the security goal are basic steps to reducing • Using the best practices available for the federal government has responded to the vulnerability to terrorist and mitigating development of organizational plans and “complex challenge” of homeland recovery efforts. personnel training, security with some very basic and Significant Outcomes from simple approaches. • Identifying and acquiring funding to Organizational Leadership meet organizational needs, National Response Plan and Planning An important finding from the Sept. 11 The Broward Sheriff’s Office has • Efficiently using funding to meet current terrorist attacks is the need for a unified integrated proven practices and the and anticipated needs, and and coordinated national approach to experiences of its personnel and experts • Creating an organizational environment domestic incident management. In within the field to develop a homeland and culture that moves homeland response the federal government called security program that protects its security from a concern to a priority. PA TIMES wants for a National Response Plan (NRP). The residents, infrastructure and vital economic assets. Under the leadership of Sheriff Ken NRP specifies, “how the resources of the Jenne, the Broward Sheriff’s Office has your stories. federal government work in concert with On the one hand, it is impossible to adopted these four steps and others in an State, local, and tribal governments and determine when or where a community or effort to meet resident and visitor the private sector to respond to incidents nation will be attacked. On the other hand, demands and expectations for comprehen- To submit chapter or section of national significance”. The NRP is it is possible to plan, prepare and train first sive homeland security. best practices, awards dinner based upon the National Incident responders and lay citizens. It is possible Within the academic discipline and Management System (NIMS). Operating to identify first responder needs and briefs, best leaders or other practice of public administration, in concert, the NRP and NIMS offer a aggressively pursue the resources to meet homeland security provides a significant ideas, contact nationwide guide to prevent or respond to those needs. It is possible to productively challenge. In addition to defining the term threats and incidents regardless of cause and cooperatively work with legislators to “home land security”, several questions [email protected] or size. obtain the funding necessary to meet must be answered: Are the homeland equipment and personnel needs. Lastly, it security roles among the federal, State or call National Incident Management System is possible to develop mutual aid relation- The Department of Homeland Security and local governmental units consistent ships with agencies to reduce vulnerability with some overlap or are the roles (202) 585-4314. has established the National Incident to terrorist attacks, disasters and other distinct? Will the urgency and importance Management System as the standardized emergencies. of homeland security resolve efficiency incident management process for all concerns within the governmental units federal, state and local governments first Over the past three years, the Broward Sheriff’s Office has made significant and Can lessons learned from homeland responders. Key elements of NIMS are: security based intergovernmental relations gains in homeland security. In addition to be applied to other units of government? • Incident Command System the funding discussed above, listed below • Communications and Information are some milestones. Terry J. Lewis is a coordinator of Management research and development at the Broward These milestones illustrate that Sheriff Sheriff’s Office and a member of the • Preparedness Jenne and his employees treat homeland Broward Sheriff’s Office Homeland security as a priority. Security Task Force and the South • Joint Information System • The Broward Sheriff’s Office has identi- Florida Rail Security Task Force. • NIMS Integration Center fied and selected an expert in counter- E-mail: [email protected] PA TIMES MARCH 2005 PAGE 27 The Recruiter WHERE EMPLOYERS AND JOB SEEKERS MEET. UNIVERSITY POSITIONS

Assistant Professor Director of Master of Public Administration Program and Public Service Center School Of Urban And Public Affairs University of West Georgia University Of Texas At Arlington The Political Science/Planning Department invites applications for a tenure-track position at the associate or full The School of Urban and Public Affairs (SUPA) at the University of Texas at Arlington invites applications for a professor level for its NASPAA accredited MPA program. Qualifications include a Ph.D. in political science or tenure-track faculty position at the Assistant Professor level with expertise in Urban Politics beginning Fall 2005. public administration; evidence of scholarly research, publication and teaching excellence and a commitment to Candidates should be qualified to teach courses such as urban politics, and urban bureaucracy. Applicants must public service. Duties include teaching courses in public administration and American Government. Special have completed their doctorate in Political Science, Public Administration, Public Policy, or a related field by consideration will be given to those with an interest in one or more of the following: research methods, program Sept. 1, 2005. The School is especially interested in candidates who have an established research record with evaluation, budgeting, finance, economic development, public policy, or theory. West Georgia is an equal interest in working in a multidisciplinary environment as well as a commitment to community service. opportunity, affirmative action employer. Review of applications will begin March 31, 2005. Position is contin- gent on funding. Candidates should send a letter of application, vitae, and names of three references to: Chair, The School offers excellent teaching and research support, and its location in the heart of the Dallas-Fort Worth Search Committee, Department of Political Science/Planning, University of West Georgia, Carrollton, GA metropolitan area provides an ideal urban laboratory for research and community service. The School, with an 30118-2100. interdisciplinary faculty of 19, offers five graduate degrees including: Ph.D. in Urban and Public Administration, Ph.D. in Urban Planning and Public Policy, Masters in Urban Affairs, Masters in Public Administration, and Masters in City and Regional Planning. Assistant Professor, Political Science Letter of application indicating research and teaching interests, vitae, and three letters of recommendation should Department of Political Science and Psychology be sent to Dr. Jianling Li, Chair, Search Committee, School of Urban and Public Affairs, Box 19588, The York College/CUNY University of Texas at Arlington, Arlington, TX 76019-0588. Review of applications will begin immediately and Teach and develop undergraduate courses in public administration, public policy, and security; participate in the continue until the position is filled. The University of Texas at Arlington is an Equal Opportunity/Affirmative development of an interdisciplinary program in Aviation Studies; pursue research and other activities appropriate Action Employer. to rank. Doctorate in political science, public administration, public policy or related area; expertise in transporta- tion policy or security policy; and college teaching experience required. Expertise in aviation policy or aviation security a plus. Application deadline: 4/1/05. Mail to appropriate contact person(s), York College/CUNY, 94-20 Guy R. Brewer Government Wildlife Jobs! Great Pay and Benefits! Blvd., Jamaica, NY 11451. Additional information available at www.york.cuny.edu EEO/AA/ADA/IRCA No Experience Necessary! Two Regular Faculty Positions The ticket to a dream job might really be a scam. To protect Public Administration/Nonprofit Management yourself, call the Federal Trade Commission toll-free, 1-877- University of Central Florida FTC-HELP, or visit www.ftc.gov. The Department of Public Administration invites applications for two instructor positions at the Orlando Campus to begin in August 2005. Selected candidates will teach courses in the general public administration and/or nonprofit management curriculum, undergraduate and graduate programs. The faculty members being recruited A public service message from the PA Times and the FTC. will also be expected to assist in departmental administration and community outreach. PhD in Public Administration or DPA preferred. MPA minimum. ABOUT THE DEPARTMENT The Department offers both NASPAA accredited MPA and undergraduate public administration degrees along 1 Job Ad, 3 Options: with three certificate programs (Nonprofit Management, Public Administration and Planning) on multiple campuses, including a virtual campus. The Department participates in a multidisciplinary PhD program in Public Affairs. The Department is the largest program in the Southeast and has active partnerships with state and local government and community nonprofit agencies. The Department of Public Administration is housed in the Print Only • Web Only • Print and Web College of Health and Public Affairs and occupies a state of the art facility with access to fully equipped multime- dia classrooms. The University of Central Florida (UCF) is a metropolitan research university with over 40,000 students and is Contact: Christine McCrehin • among the fastest growing universities in the country. Orlando, Florida is one of the nation’s most dynamic, diverse and rapidly growing metropolitan areas. It is home to numerous cultural activities, theme parks and entertainment venues. Orlando is well positioned near the Space Coast in the center of the high-tech Interstate 4 [email protected] • (202) 585-4313 Corridor that extends from Tampa through Orlando to Daytona Beach. Consideration of applications will begin March 31, 2005 and continue until the positions are filled. Please send curriculum vita and names, addresses, and telephone number of at least three professional references to:

WANTED: highly qualified public service Peter W. Colby, Chair, Search Committee, Department of Public Administration, HPA 2 Rm 238, University of professionals Central Florida, Orlando, FL 32816-1395 Tel. 407-823-2604, Fax. 407-823-5651, email. [email protected] UCF web site: www.ucf.edu, Department web site www.copha.ucf.edu/pubadmn/. UCF is an affirmative action/equal opportunity employer. FOUND: Search documents are subject to Florida public records laws. candidates who are larger than life Visit ASPA’s Online Career Center

The Recruiter WHERE EMPLOYERS AND JOB SEEKERS MEET. www.aspanet.org contact the Recruiter at [email protected] or 202-585-4313 CONFERENCE CALENDAR March 2005

3-7 UN60 Commemoration and UNA-USA 6-8 9th International Research Symposium on 9-11 18th Annual Meeting of the Public Biennial Convention Public Management (IRSPM IX) Administration Theory Network Location: New York Marriott East Side, Location: Bocconi University, Milan, Italy Theme: “More Perfect Unions? Public New York, NY Contact: Stephen P Osborne at Administration in an Era of Political and [email protected] Economic Integration” 9-13 59th International Atlantic Economic Location: Krakow, Poland Conference 7-11 Midwest Political Science Association 63rd Contact: Frank Scott at City: London, UK Annual National Conference [email protected] Location: Chicago Palmer House Hilton 22-24 Performance Measurement for Government Hotel, Chicago, IL Renaissance Mayflower Hotel Contact: Melissa Wittenberg, 888-362-7400 29 2005 Florida ASPA Conference x14., [email protected] Theme: “Public Administration: Addressing http://www.aliconferences.com/ the Needs of a Growing State” conferences/government_ City: Clearwater, FL performance/305.html Contact: Claire Mostel at [email protected] April 2005 June 2005

2-5 66th Annual ASPA National 2-5 Ethics and Integrity of Governance: Conference A Transatlantic Dialogue For more detail on any of these events, click the Theme: Advancing Public Service [Co-sponsored by ASPA’s Section on Ethics] Performance: Innovations in City: Leuven, Belgium link to ‘Conferences’ on the ASPA home page Research and Practice Contact: Jeroen Maesschalck at City: Milwaukee, WI [email protected] www.aspanet.org

AMERICAN SOCIETY FOR PUBLIC ADMINISTRATION VOL. 28 NO. 3 MARCH 2005 INSIDE:

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