Rogers Communications Inc. Investor Relations 2012 Annual Report
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Creating World-Leading Internet Experiences ROGERS COMMUNICATIONS INC. 2012 ANNUAL REPORT WIRELESS CABLE MEDIA A A W W E E SE SE CO LI CO LI WA WA FE AT A GLANCE FE ST ST N N AMIN AMIN NETWORK SHARE NL NETWORK SHARE NL C C NN NN I I ST SURF ST SURF TC TC ONN ONN EC EC YL DOWNLOAD YL DOWNLOAD RELIABLE CURE RELIABLE CURE OUR BUSINESS C C T T OA OA E E INSP INSP H H AC AC ACCESS AM ACCESS AM UP UP RogersSTRE CommunicationsAMIN Inc. is a diversifiedG Canadian communicationsCO and media company engaged STREAMING CO M M in the telecom and media businesses. Rogers Wireless is Canada’s largest wirelessLI voice and data LI LO communications services provider and the country’s only national carrier operating on the combined LO RE RE G G RF RF FE FE D D SS SS + NN NN INSPIRworld standard GSM/HSPA /LTE technologyE platforms. RogersKING Cable is a leading Canadian cable services INSPIRE KING AD provider, offering cable television, high-speed Internet access, and telephony products, and together with AD ST ST TA TA SU SU AC RELI AC RELI XT XT Rogers Business Solutions, provides business telecom, data networking andST IP solutions to small, ST FREEDO FREEDO SU SU EC EC medium and large enterprise, government and carrier customers. RogersCE Media is Canada’s premier CE TH TH SE SE RELIABLEST RELIABLEST group of category-leading broadcast, specialty, print and online media assets, with businesses in radio CE SECURE CE SECURE UPLOAD YL UPLOAD YL AB AB CONNand televisionEC Tbroadcasting, televised shopping, sports entertainment,EA magazine and trade journal CONNECT EA T T RF RF ACRE CEINSPIR SS ACRE CEINSPIR SS publishing and digital media. We are publiclyRE traded on both the TSX and NYSE stock exchanges andC areONN ECT RE CONNECT BR AC BR AC SS SS CURE CURE NE NE LE LE LIincludedVE in the S&P/TSX 60 Index of the largest publicly traded companies inE Canada. INSPIRELIVE E INSPIRE LIABLE LIABLE T UNES AMIN T UNES AMIN RELIUP ABLE POST RELIUP ABLE POST INSPIRDELIVERINGE COMMITMENTS IN 2012 INSPIRE LIFESTYLE LO INSPIRE LIFESTYLE LO INSPIRE AD AD Free CasH Flow Dividend SHare Top-line XT XT OWNGENERATIONLOAD Increases BUYbacKS GrowtH OWNLOAD VE VE E E G G WHat WE SAID: Deliver another WHat WE SAID: Increase REWHat WLIABLEE SAID: Return WHat WE SAID: Leverage CURE RELIABLE CURE year of significant consolidated cash returns to shareholders additional cash to shareholders networks, channels and brands LI LI INSP INSP INSPIRpre-tax free cash flow. E consistently over time. NETWby repurchasingOR RogersK sharesTUNE TUNE to deliverS continued revenue INSPIRE NETWORK TUNETUNE S on the open market. growth. WHat WE DID: Generated WHat WE DID: Increased REEDOMCONNECT NE REEDOMCONNECT NE SE SE $2.0 billion of pre-tax free cash annualizedRE dividendLIABLE per SEWHatCURE WE DID: Repurchased WHat WE DID: Delivered 1% LI RELIABLE SECURE LI flow in 2012, supporting the share 11% from $1.42 to 9.6 million Rogers Class B shares consolidated top-line growth significant cash we returned to $1.58 in 2012. CONNfor $350 million.ECT with 2% growth in adjusted CONNECT INSPIRE ACCESS VE INSPIRE ACCESS VE SURFshareholders during the year. operating profit.SECURESURF SECURE INSPIRE INSPIRE SECURE IR CONNECSECURE IR CONNEC CONNOperatingEC EFFICIENCIEST Fast and Reliable POWirelessST Data HigHer ValUE CONNECT POST S S NetworKS RevenUE GrowtH E Wireless SUbscribers E LI LI INSPIRSE WHat WE SAID: ImplementE cost WHat WE SAID: Maintain TUNEWHat WE SAID: GenerateS LI WHat WE SAINSPIRID: Continue the EINSPIRSE E TUNES LI INSPIRE containment initiatives to capture Rogers’ leadership in network double-digit wirelessC data rapid growth in our smartphone C G G FE FAST FE FAST operating efficiencies. technologySE and innovation.CURE growth to support continued subscriber base to drive wireless SECURE CURE CURE ONN ONN ARPU leadership. FE data revenue and ARPU. FE WHat WE DID: Reduced operating WHat WE DID: Deployed INSPIRexpenses for the combined Wireless Canada’sE first 4G LTE wireless WHat WE DID: GrewIN wireless WHat WE DID: Activated nearly INSPIRE IN ST CONNECT ST CONNECT and Cable segments, excluding network and completed the data revenue by 17% with data SE2.9 million smartphones,CU helping RE SECURE the cost of wireless equipment deployment of 150Mbps as a percent of network revenue bring smartphone penetration ST ST sales, by approximately 1% Internet speedsINSPIR across +90% E increasing to 41%AK from 35% to 69% of postpaid subscriber INSPIRE AK YL from 2011 levels. of our cable TV footprint. in 2011. BRbase.EATHTAKING YL BREATHTAKING RELIABLE LIFESTYLE XT RELIABLE LIFESTYLE XT EC EC YL YL E E THT DOWNLOAD THT DOWNLOAD SECUREUPLOAD C ONNECT SECUREUPLOAD C ONNECT EA POST EA POST E E SECURE T RELIABLE SECURE T RELIABLE BR BR Table of Contents INSPIRE NE LIFESTYLE TUNE INSPIRE NE LIFESTYLE TUNE ONNE 2 Letter to SharehCTolders 22 Management’s Discussion and Analysis 84 Consolidated Statements of ONNECT Financial Position 5 Strategic Objectives andRE Value DriversLIABLE 81 Management’s Responsibility for RELIABLE Financial Reporting INSPIR INSPIR 85 Consolidated Statements of LI LI C TUNES C TUNES INSPIR 6 Creating World-LeadingE NE TWORK STREAMINChanges in Shareholders’ Equity GINSPIRE NETWORK STREAMING Internet Experiences 81 Independent Auditors’ Report of T T ONN ONN FE Registered Public Accounting Firm 86 Consolidated Statements of Cash FlowsLIFESTY FE LIFESTY 14 CorporateBREA Social THTResponsibilityAKINGSHARE BREATHTAKINGSHARE 82 Consolidated Statements of Income 87 Notes to Consolidated Financial 16 Corporate Governance EC EC ST Statements CONN ST CONN 83 Consolidated Statements of 18 Directors and Senior Executive Officers SURF SURF Comprehensive Income 116 Corporate and Shareholder Information EC EC YL 20 DOWNLOWhy Invest in Rogers AD YL DOWNLOAD CURE SECU CURE SECU RELIABLE RELIABLE E E ONN ONN E E T CONNT CONN SE SE STREAMINGACCESS C STREAMINGACCESS C A A A W W W E E E SE SE SE LI CO LI CO WA WA CO LI WA FE FE FE ST AT A GLANCE ST ST N N N AMIN AMIN AMIN NL K OR TW NE NL K OR TW NE E SHAR NETWORK E SHAR NL C SHARE C C NN NN I I NN I ST ST RF SU ST SURFRF SU TC TC TC ONN ONN EC EC ONN EC YL YL AD DOWNLO YL DOWNLOAD AD DOWNLO CURE CURE LE AB RELI LE AB RELI CURE C C RELIABLE C T T T OA OA E E OA E INSP INSP INSP H H H AC AC AC AM AM SS CE AC SS CE AC AM UP ACCESS UP UP CO CO G AMIN STRE STREAMING CO G AMIN STRE M M M LI LI 2012 Consolidated Revenue and Operating Profit Profile LI LO LO LO RE RE RE G REVENUE G ADJUSTED OPERATING PROFIT G RF RF RF FE FE D D FE D SS SS SS NN NN NN KING KING E INSPIR INSPIRE KING E INSPIR WIRELESS 58% WIRELESS 62% AD AD AD ST ST ST TA TA TA SU SU SU RELI AC RELI AC AC RELI XT XT XT ST ST ST FREEDO FREEDO CABLE 26% FREEDO SU SU SU EC EC EC CE CE CE CABLE 32% TH TH TH SE SE SE ST ST $12.5 ST $4.8 LIABLE RE RELIABLEBILLION BILLION LIABLE RE CE CE E R CU SE E R CU SE CE SECURE YL AD LO UP YL AD LO UP UPLOAD YL AB AB AB EA EA T EC ONN C CONNECT MEDIA 13% EA T EC ONN C T T T MEDIA 4% RF RF RF INSPIR RE INSPIR RE SS CE AC ACRE CEINSPIR SS SS CE AC RE RE T EC ONN C T EC ONN C BUsiNess solRE UTioNS 3% BUsiNess solUTioCNONNS 2% ECT AC BR AC BR BR AC SS SS CURE CURE SS CURE NE NE NE LE LE LE E E E INSPIR VE LI LIE VEINSPIR E INSPIRVE ELI LIABLE LIABLE AMIN AMIN LIABLE UNES TT UNES AMIN UNES T UP UP T S PO LE AB RELI T S PO LE RELIUP AB ABRELI LE POST FINANCIAL HIGHLIGHTS 2012 For A deTailed discUssioN OF OUR FINANcial AND operaTING meTrics AND resULTS, E INSPIR INSPIRE please see THE accompaNYING MD&A laE Ter IN THis reporT. INSPIR LO LO E INSPIR E YL ST FE LI FESTYLE E LO INSPIRINSPIR E E YL ST FE LI AD AD XT XT AD AD LO WN OO WNFLOinancialAD Highlights IFRS CDN GAAP AD XT LO WN O VE VE VE E E G G E (IN millioNS OF dollars, EXcepT per SHare, SUbscriber AND emploYG ee daTA) 2012 2011 2010 2009 2008 CURE CURE LIABLE RE LIABLE RERE LIABLE CURE Revenue $ 12,486 $ 12,346 $ 11,999 $ 11,537 $ 11,110 LI LI LI INSP INSP INSP TUNE TUNE S TUNE K OR TW NE E INSPIR INSPIRES TUNE K OR NETW TWNE ORK TUNETUNE SE INSPIR Adjusted operating profit 4,834 4,739 4,668 4,407 4,075 Adjusted operating profit margin 39% 38% 39% 38% 37% NE NE T EC ONN C M DO EE R T EC ONN C NE M DO EE R SE REEDOSE MCONNECT SE LI LI CURE SE LIABLE RE Adjusted net income RELIABLECURE 1,788SE SE CURE1,736 LIABLE 1,704RE 1,569 1,272 LI Adjusted diluted earnings per share 3.43 3.17 2.94 2.53 1.99 T EC ONN C Annualized dividend rate at year-end T EC 1.58ONN C C ONN1.42EC T 1.28 1.16 1.00 VE VE SS CE AC E INSPIR RF SU RF INSPIRE ACCESS SS CE AC E VE INSPIR RF SU E R CU SE E R Total assetsCU SE 19,618 18,362 17,033 17,018SE CU17,082 RE E INSPIR Long-term debt (includes current portion) E 10,789INSPIR INSPIR 10,034 E 8,654 8,464 8,507 IR IR CURE SE CURE IR CURE SE C E NN CO C E Shareholders’NN equityCO 3,768 3,572 3,760 4,273CO NN4,716 EC ST PO T EC ONN C CONNMarketEC capitalizationT of equity ST 23,346PO PO 20,736ST 19,435 19,476 T 23,679EC ONN C S S S E E Wireless subscribers (000s) 9,437 9,335 E 8,977 8,494 7,942 Cable subscribers (000s) 2,214 2,297 2,305 2,296 2,320 LI LI LI LI SE LI SE E INSPIR S TUNE E INSPIRINSPIR E SE E INSPIR S TUNETUNE S LI INSPIRE EINSPIR C C Internet subscribers (000s) 1,864 1,793 C 1,686 1,619 1,571 Cable telephony subscribers (000s) 1,074 1,052 1,003 937 840 G G G ST FA FE ST FA FE FE FAST CURE SE SECURE CURE SE CURE CURE CURE ONN ONN ONN FE Number of employees FE 26,801 28,745 27,971 28,985 29,200 FE IN IN E INSPIR INSPIRE IN E INSPIR ST ST E R CU SE T EC NN CO ST E R CU SE CONNECT T EC NN CO SECURE ST ST ST AK AK E INSPIR INSPIRE E AK INSPIR YL YL G IN AK THT EA BR