Frequently asked questions

Will the Mere taxi pick me up at my front door? Yes, this is a door to door service in the areas shown on the map. The Mere Connect2 service will pick you up and drop you off at your front door if your address is accessible for the vehicle. Taxibuzz Service What if more than eight people book the same journey? Valid from The taxi can only carry eight people (or seven and one wheelchair user) January 2014 and if you really need to travel on a particular journey you are advised to book earlier than normal. Once the taxi is full the operator will only be able to offer the next best time for your journey. Service operates How much will it cost me to travel with Monday to Friday Connect2? 9am - 3pm If you have a free bus pass, you can travel on the service for a small fare. Please ask when Booking centre open you book your journey. Monday to Friday

Information about Council services can be made available in other formats 8.30am - 5.30pm (such as large print or audio) and other languages, on request. Please contact the council on: To book, call Telephone: 0300 456 0100 01985 218754 Email: [email protected] Web: www.wiltshire.gov.uk

The Connect2 service is operated by A&G Minibuses. Supported by your local Mere Co-op.

The service is funded by . For more information: Call: 01380 860100 Email: [email protected]

Visit www.bookaride.net CM 23665 2013 The flexible and convenient way to get around Mere and its surrounding areas.

Mere Taxibuzz service How to book

Book for journeys between 9am and 3pm, Monday to Friday, from any Journeys before 12 noon should be booked the day before travel and town or village shown on the map. journeys after 12 noon can be booked up to two hours before travel. l Central car park/train station only Provide the booking centre with the following information: Key: l for buses to Bath catch D1 at l Crockerton C Connection point Marketplace Shearwater l l l Date and time of travel required l l l Your pick up address l l l Do you require a return journey? Norton Ferris l l l Do you require a connecting service? Kilmington l Cl Hindon Charnage l lFor W&D 25/26 bus services l Are you a wheelchair user, or do you have a mobility or vision l l impairment? Stourton l l The Green Cl Mere l A contact telephone number Gasper l l l l Milton l Wolverton l Bourton l l Barrow Street l Huntingford Silton l l Royal United Hospital with Connect2 l l Gutch Common

Gillingham l l You can connect at Warminster for journeys to the l Ludwell Royal United Hospital, just ask the operator when l Charlton l Shaftesbury you book your Mere journey. Tesco/Town Hall only. Fares: £6.50 single/£8.00 return. Fares If you need to book a return journey or contact us from the RUH, dial 1444 from any RUH telephone For Full details of fares, including adult fares, please ask when you book extension or pop out and see a driver. your journey or the driver when you travel. Concessionary bus pass holders will be charged 50p for single journeys within Mere, £1 for single journeys outside Mere. These Connect2 services, do not operate Saturdays, Sundays Child fares are available to customers aged 5-16 years (inclusive). or public holidays. Accompanied children 0-4 years travel free. To book call 01985 218754. Booking centre open Monday to Friday 8.30am - 5.30pm The flexible and convenient way to get around Mere and its surrounding areas.

Mere Taxibuzz service How to book

Book for journeys between 9am and 3pm, Monday to Friday, from any Journeys before 12 noon should be booked the day before travel and town or village shown on the map. journeys after 12 noon can be booked up to two hours before travel. Warminster lC Central car park/train station only l Provide the booking centre with the following information: Key: l Longleat for RUH services and 264/265 l Crockerton C Connection point buses to Bath. Shearwater l l l Date and time of travel required Horningsham l l Longbridge Deverill l Your pick up address Maiden Bradley l l Brixton Deverill l Do you require a return journey? Norton Ferris l l Monkton Deverill l Do you require a connecting service? Kilmington l Cl Hindon Charnage l lFor W&D 25/26 bus services l Are you a wheelchair user, or do you have a mobility or vision Stourhead l l West Knoyle impairment? Stourton l l The Green Cl Mere l A contact telephone number Gasper l l Zeals l l Milton l Wolverton l East Knoyle Bourton l l Barrow Street l Huntingford Silton l l Semley l Sedgehill l Gutch Common

Gillingham l l Donhead St Mary l Ludwell l Charlton l Shaftesbury Tesco/Town Hall only.

Fares

For Full details of fares, including adult fares, please ask when you book your journey or the driver when you travel. Concessionary bus pass holders will be charged 50p for single journeys within Mere, £1 for single journeys outside Mere. These Connect2 services, do not operate Saturdays, Sundays Child fares are available to customers aged 5-16 years (inclusive). or public holidays. Accompanied children 0-4 years travel free. To book call 08456 525255 followed by option 2. Booking centre open Monday to Friday 8.30am - 5.30pm Frequently asked questions

Will the Mere taxi pick me up at my front door? Yes, this is a door to door service in the areas shown on the map. The Mere Connect2 service will pick you up and drop you off at your front door if your address is accessible for the vehicle. Taxibuzz Service What if more than eight people book the same journey? Valid from The taxi can only carry eight people (or seven and one wheelchair user) January 2014 and if you really need to travel on a particular journey you are advised to book earlier than normal. Once the taxi is full the operator will only be able to offer the next best time for your journey. Service operates How much will it cost me to travel with Monday to Friday Connect2? 9am - 3pm If you have a free bus pass, you can travel on the service for a small fare. Please ask when Booking centre open you book your journey. Monday to Friday

Information about Wiltshire Council services can be made available in other formats 8.30am - 5.30pm (such as large print or audio) and other languages, on request. Please contact the council on: To book, call Telephone: 0300 456 0100 Email: [email protected] 08456 525255, Web: www.wiltshire.gov.uk option 2 The Connect2 service is operated by A&G Minibuses.

The service is funded by Wiltshire Council. For more information: Call: 01225 718080 Email: [email protected] CM 23665 2013