Nonprofit Leaders' Strategies for Succession Planning Regenia R
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Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2019 Nonprofit Leaders' Strategies for Succession Planning Regenia R. Boykins Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the Business Administration, Management, and Operations Commons, and the Management Sciences and Quantitative Methods Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Management and Technology This is to certify that the doctoral study by Regenia Boykins has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Rocky Dwyer, Committee Chairperson, Doctor of Business Administration Faculty Dr. Janice Garfield, Committee Member, Doctor of Business Administration Faculty Dr. Peter Anthony, University Reviewer, Doctor of Business Administration Faculty Chief Academic Officer Eric Riedel, Ph.D. Walden University 2019 Abstract Nonprofit Leaders’ Strategies for Succession Planning by Regenia Boykins MBA, University of Phoenix, 2015 BS, University of Phoenix, 2013 Consulting Capstone Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University April 2019 Abstract Many nonprofit organizations lack systematic approaches to succession planning. The absence of a strategic succession plan can limit leaders’ abilities to maintain organizational sustainability and fulfill the organization’s mission. The purpose of this single-case study was to explore strategies nonprofit leaders used to develop succession plans. The conceptual framework for the study was the knowledge transfer theory. Participants included 3 nonprofit leaders from an educational organization in the southeastern United States. Data were collected through semistructured interviews and analysis of internal organizational documents and publicly available data. Using an inductive content analysis, 3 themes emerged: boards of directors were critical to the process of developing a strategic plan for succession; leadership transition, whether planned or unplanned, necessitated preparation; and leadership development was a valued practice that contributed to a succession planning strategy. The results of this study might contribute to positive social change by providing nonprofit leaders with succession strategies to recruit, retain, and prepare leaders to ensure organizational sustainability and mission attainment. Nonprofit educational leaders who develop succession planning strategies can enhance organizational continuity and develop competent volunteers to provide much-needed programs for the communities they serve. Nonprofit Leaders’ Strategies for Succession Planning by Regenia Boykins MBA, University of Phoenix, 2015 BS, University of Phoenix, 2013 Consulting Capstone Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University April 2019 Dedication I dedicate the completion of my DBA journey to God. To my husband, Hyram, you are the most supporting and loving person I know. I take great honor in calling you my husband and number one friend. To my children, thank you for encouraging me not to abandon my dream of achieving this milestone. Acknowledgments Completing this work was only possible through Gods’ grace, the love and support of my family, and the remarkable people I encountered through Walden University along the DBA journey. I thank my husband, Hyram, who always believed in me and shares in the sacrifice of time and finances to achieve this goal. I thank my amazing children, Ja’Ran, Ja’Coby, Ja’Hyraika, and Ja’Brellia, for always encouraging me and wanting me to move forward even when I was not available for your important events. I am thankful to God, who has guided my journey and provided a supporting cast in the Walden DBA program, including Dr. Kim Critchlow, Dr. Fred Walker, and Dr. Carol-Anne Faint. To my chairperson, Dr. Rocky J. Dwyer, thank you for your kindness, support, and willingness to always provide guidance. Thank you, Dr. Janice Garfield, my second committee member, and Dr. Peter Anthony, my URR, for your advice and support. To my client organization leaders, thank you for providing your time and knowledge that contributed to my doctoral success. Table of Contents List of Tables .......................................................................................................................v List of Figures .................................................................................................................... vi Section 1: Foundation of the Study ......................................................................................1 Background of the Problem ...........................................................................................1 Problem Statement .........................................................................................................2 Purpose Statement ..........................................................................................................2 Nature of the Study ........................................................................................................3 Research Question .........................................................................................................4 Interview Questions .......................................................................................................4 Conceptual Framework ..................................................................................................5 Operational Definitions ..................................................................................................5 Assumptions ............................................................................................................ 6 Limitations .............................................................................................................. 6 Delimitations ........................................................................................................... 7 Significance of the Study ...............................................................................................7 Contribution to Business Practice ........................................................................... 7 Implications for Social Change ............................................................................... 8 A Review of the Professional and Academic Literature ................................................8 Informed Consent.................................................................................................. 11 Knowledge Transfer.............................................................................................. 13 Succession Planning.............................................................................................. 23 i Nonprofit Organizations ....................................................................................... 33 Generational Cohorts ........................................................................................... .39 Multicultural Leadership Considerations .............................................................. 46 Leadership Transition ........................................................................................... 48 Transition .....................................................................................................................50 Section 2: The Project ........................................................................................................52 Purpose Statement ........................................................................................................52 Role of the Researcher ................................................................................................. 53 Participants ...................................................................................................................54 Research Method and Design ......................................................................................55 Research Method .................................................................................................. 55 Research Design.................................................................................................... 57 Population and Sampling ............................................................................................. 59 Ethical Research...........................................................................................................61 Data Collection Instruments ........................................................................................64 Data Collection Technique ..........................................................................................66 Data Organization Techniques ..................................................................................... 69 Data Analysis ...............................................................................................................70 Reliability and Validity ................................................................................................72