Managing System Restore Software Downloads

Managing VENUE System Restore Software Downloads

This document explains how to transfer the System Restore software included in your Avid account to your System Restore USB Drive, and how to use the System Restore software to perform a System Update or System Restore of the VENUE software on your Avid live system. See “Transferring VENUE System Restore Software” on page 2.

This document also explains how to create your own System Restore USB drive using a standard USB flash drive if the original System Restore USB Drive is lost or otherwise unavailable. See “Creating a System Restore USB Drive” on page 4.

Overview VENUE System Restore software is used to perform a System Update or a System Restore of the VENUE software on your system for troubleshooting and maintenance purposes. The latest version of the System Restore software should be kept with your system at all times in case you need to restore your system. The latest version of the VENUE System Restore software is included in your Avid account.

VENUE System Restore software is different from VENUE Updates. VENUE Updates are used to update the version of the currently installed VENUE software, and can be transferred to and installed from any USB drive with no special formatting. System Restore software is used to restore your system software, which completely reinstalls the VENUE software on your system. Only use the VENUE System Restore USB Drive to store System Restore software and the installers for the pre-installed plug-ins.

Required Materials The following are required to transfer VENUE System Restore software to your System Restore USB Drive: • System Restore USB Drive • A computer running Mac OS X, or Windows 8, Windows 7 or Windows XP operating system with an Internet connection and a USB 2.0 port

The following are required to create your own System Restore USB Drive: • USB 2.0 flash drive with a storage capacity of at least 1 GB • A computer running Windows 8, Windows 7 or Windows XP operating system with an Internet connection and a USB 2.0 port • HP USB Disk Storage Format Tool application, available at the following link: http://download.cnet.com/HP-USB-Disk-Storage-Format-Tool/3000-2094_4-10974082.html

Managing VENUE System Restore Software Downloads 1 Transferring VENUE System Restore Software Before you can use the System Restore software, you must transfer it to the System Restore USB Drive. The latest version of the System Restore software remains available in your Avid account.

The file names of the software on your System Restore USB Drive and in your Avid account may differ from what is shown in the following procedure.

To transfer the System Restore software to the System Restore USB Drive:

1 Download the latest VENUE System Restore software (VENUE 4.x.x.xxx_Restore.zip where x is the software version number) from the Your Products section of your Avid account to your computer.

2 Insert your System Restore USB Drive into an available USB port on your computer.

Do not alter or delete any of the existing files on the System Restore USB Drive.

Contents of System Restore Drive before copying the System Restore software (Windows 7 shown)

3 Unzip the file by doing the following, depending on your computer platform:

Mac Double-click the ZIP file containing the software to unzip it.

Windows Right-click the ZIP file containing the software, select Extract All... from the pop-up menu, and in the ensuing dialog click Extract.

4 Inside the extracted folder, locate the VENUE folder.

5 Inside the VENUE folder, locate the folder called 4xx_xxx (where x is the software version number) and copy it to the top (root) level of your System Restore USB drive.

Contents of System Restore Drive after copying the System Restore software (Windows 7 shown)

6 Inside the VENUE folder, locate the AAX Plug-Ins folder and copy it to the top (root) level of your System Restore USB Drive. Confirm that you are replacing the current AAX Plug-Ins folder.

A core set of plug-ins are pre-installed on your system, and are also installed automatically when you update or restore your system using the System Restore software. The AAX Plug-Ins folder contains installers for these core plug-ins in case you uninstalled one or more of these plug-ins. See the “Plug-Ins” chapter of the S3L System Guide for instructions on installing plug-ins.

Managing VENUE System Restore Software Downloads 2 Using VENUE System Restore Software When you use the System Restore USB Drive to perform a System Update or System Restore of your system software, the latest version of the System Restore software present on the connected USB drive is automatically detected by your system.

To use the VENUE System Restore software:

1 Before proceeding, back up your current settings as follows: • Go to the Filing page and click the Transfer tab. • Connect a USB storage device other than your System Restore USB drive to the E3 engine. The device appears above the right column on the Transfer tab. • To transfer all data, click the Console icon. The current state of your system, including all Show files loaded on your system, are saved to your USB storage device.

Other data transfer options are available. See the S3L System Guide for more information.

2 Mute outputs, speakers, and/or power amps.

3 Connect the keyboard and mouse directly to the E3 engine.

The keyboard and mouse must be connected to the E3 engine when using the System Restore software.

4 Insert the System Restore USB Drive into a USB port on the E3 engine.

5 Shut down your system by going to the Options > System page and choosing Shut Down.

6 Power on your Avid live system while pressing and holding the F10 key on your keyboard until the Restore/Update dialog appears.

Some models of USB keyboards require repeated pressing of F10 (holding it down in between pressings) to register.

7 In the Restore/Update dialog, do one of the following to update or restore system software:

System Update To update the system software while keeping any Show files and Preset files on the system, press “u” (lower-case) (or press “p” to return to the main Restore/Update dialog). When the Update confirmation dialog appears, press Shift+U (upper-case) on your keyboard to proceed, and follow the on-screen instructions to complete the procedure. – or –

System Restore To fully restore the system software which completely removes all files on the system, press “r” (lower-case) (or press “p” to return to the main Restore/Update dialog). When the Restore confirmation dialog appears, press Shift+R (upper-case) on your keyboard to proceed, and follow the on-screen instructions to complete the procedure. – or –

Exit To exit the Restore/Update dialog without making any changes, press “e” (lower-case).

When finished updating or restoring, the system restarts.

Depending on the type of operation performed, plug-ins an other software may need to be re-installed. See the “Troubleshooting” chapter of the S3L System Guide for more information.

Managing VENUE System Restore Software Downloads 3 Creating a System Restore USB Drive You can create your own System Restore USB Drive using a commercially available USB flash drive in case your original System Restore USB Drive is lost or otherwise unavailable. The files in the bootdisk folder included with the System Restore software download (VENUE 4.x.x.xxx Restore.zip) are used to create a USB drive bootable by your Avid live system. A special formatting application must be downloaded and installed on your computer (Windows 8, Windows 7 or Windows XP required).

You cannot simply copy System Restore files and folders to a USB drive. You must follow these instructions to create a bootable USB drive.

To create a System Restore boot drive:

1 Download the HP USB Disk Storage Format Tool application at the following link: http://download.cnet.com/HP-USB-Disk-Storage-Format-Tool/3000-2094_4-10974082.html

2 Double-click the downloaded application (EXE file) and follow the on-screen instructions to install the application on your computer.

3 If necessary, download the VENUE System Restore software from your Avid account to your computer and unzip the file.

4 Inside the unzipped folder, locate the bootdisk folder and copy the folder to your Desktop.

5 Insert your USB drive into an available USB port on your computer.

Reformatting a USB drive will delete all existing files on the drive. Be sure to backup any data before proceeding.

6 Click the Start menu and locate the HP USB Disk Storage Format Tool from the list of installed programs.

7 Right-click the application, choose Run as Adminstrator from the menu, and click Yes in the ensuing dialog.

8 In the HP USB Disk Storage Format Tool, do the following: • Choose the USB drive from the Device pop-up menu. • Choose FAT32 from the File System pop-up menu. • Enter a name for the USB drive in the Volume label field.

9 In the Format options section, do the following: • Choose Quick Format. • Choose Create a DOS startup disk. • Make sure the using DOS system files located at: option is selected. • Click the Browse for Folder button (...), and in the ensuing dialog locate and select the bootdisk folder. The file path to the bootdisk folder should appear in the file path field.

Format options section showing the bootdisk folder in the file path field

10 Click Start.

Managing VENUE System Restore Software Downloads 4 11 When the drive is formatted, locate the VENUE folder in the downloaded System Restore software folder. Copy the following files and folders inside the VENUE folder to the top (root) level of your USB drive: • 4xx_xxx folder (where “x” is the VENUE software version number) • AAX Plug-Ins folder • system folder • autoexec file • config.sys file

The files and folders that are copied to the top (root) level of your USB drive The System Restore software on this drive can now be used with your system. See “Using VENUE System Restore Software” on page 3.